SkyFile C

Email user guide

July 2016
Ref: Version 4
 Table of contents
1. Introduction..................................................................................................................................... 4

2. Unregistered C-terminals .............................................................................................................. 5

2.1 Sending an email: ..................................................................................................................... 5
2.2 Sending an SMS: ...................................................................................................................... 6

3. Registered C-terminals: ................................................................................................................. 6

3.1 Sending an email or SMS FROM the C-terminal ...................................................................... 6
3.2 Sending an email TO the C-terminal ......................................................................................... 6
3.2.1 Standard: ............................................................................................................................. 6
3.2.2 Text: ..................................................................................................................................... 6
3.2.3 Telex format: ........................................................................................................................ 7
3.2.4 Attachment: .......................................................................................................................... 7
3.2.5 Attachment without leading-message:................................................................................. 7
3.2.6 Special characters: .............................................................................................................. 7
3.3 Sending an SMS to the C-terminal............................................................................................ 7
3.4 Mailbox ...................................................................................................................................... 8

4. Registered terrestrial email address: ........................................................................................... 8

4.1 Standard format: ....................................................................................................................... 8
4.2 Text: .......................................................................................................................................... 8
4.3 Telex:......................................................................................................................................... 9
4.4 Attachment: ............................................................................................................................... 9
4.5 Attachment without leading message: ...................................................................................... 9
4.6 Special characters: .................................................................................................................... 9
4.7 Short Header: .......................................................................................................................... 10

5. Delivery notification ..................................................................................................................... 11

5.1 Positive delivery confirmation:................................................................................................. 11
5.2 Negative delivery confirmation: ............................................................................................... 11
5.3 LES Non Delivery Notification ................................................................................................. 11

6. How to send an email from: ........................................................................................................ 12

6.1 T&T Easymail C-terminal? ...................................................................................................... 12
6.1.1 E-mail Service Provider ..................................................................................................... 12
6.1.2 Set default LES .................................................................................................................. 13
6.1.3 Set default ISP ................................................................................................................... 14
6.2 T&T CapSat C-Terminal? ........................................................................................................ 15
6.2.1 Create a new Special Access Code .................................................................................. 15
6.2.2 Sending an email ............................................................................................................... 16
6.2.3 Select Marlink LES ............................................................................................................ 16

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 6.3 Furuno C-terminal? ................................................................................................................. 17
6.3.1 LES and SAC configuration ............................................................................................... 17
6.3.2 E-mail addresses format .................................................................................................... 17
6.4 JRC C-Terminal? .................................................................................................................... 19
6.4.1 LES and SAC configuration ............................................................................................... 19
6.4.2 How to send a message? .................................................................................................. 19

7. Need Support? .............................................................................................................................. 21

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1. INTRODUCTION

SkyFile® C enables Inmarsat-C mobile users to send and receive emails as well as GSM-short
messages (SMS).
No extra hardware or software is needed on the vessel and either on the shore side.
SkyFile C services are available for the messages going through Aussaguel (France) Teleport ONLY.

There are three types of usage possible:

1) Unregistered C-terminals: C-terminals can send emails and SMS to any terrestrial email or
GSM-mobile worldwide. Shore-to-ship emails will not be charged to the unregistered C-
terminal.

2) Registered C-terminals: C-terminals can send AND receive emails as well as SMS to and
from all terrestrial emails and GSM-mobiles worldwide. All ship-to-shore and shore-to-ship
traffic will be charged to the registered C-terminal. The registration assigns an email-address
like [email protected] to the C-terminal. Unwanted messages can be avoided by
choosing the so-called black&white list, subject keyword or message-size limitation.

3) Registered terrestrial email-address: the registered terrestrial email address is able to

send emails to all C-terminals worldwide. The traffic will be charged to the terrestrial email-
address user.

The following description gives an overview of how to use these three types of communication:

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2. UNREGISTERED C-TERMINALS
2.1 Sending an email:

The following syntax must be used to send an email from an Inmarsat C. The format must be respected.
The parameters must be inserted at the beginning of the text (Inmarsat-C text editor) without any
characters before.

TO+ [email protected],[email protected] several email-addresses should be inserted.

They must be separated by a comma “,”. Only
the TO+ command is mandatory.

Following ones are optional.

CC+ [email protected] Carbon Copy

BCC+ [email protected] Blind Carbon Copy
CONF+ confirms that the email has been delivered to
the Internet
SUBJ+ Subject line

Now you can start the text.

<Text>

The return-address of your email will be for instance [email protected], thus your C-
terminal can always be identified.

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2.2 Sending an SMS:

SMS+ 0033688051602 An SMS can only be sent to one GSM-telephone number

CONF+ (optional) confirms that the SMS has been delivered to the
GSM-network.
<Text of the message>

A ship-to-shore SMS will amount to the normal charge for an email plus one Inmarsat C-segment.

From-Inmarsat C messages must be sent to Marlink Land Earth Station, using the Special Access Code
“28” over the following LES-Ids

021: AORW 121: AORE 221: POR 321: IOR

3. REGISTERED C-TERMINALS:
3.1 Sending an email or SMS FROM the C-terminal

Please, follow the instructions given in chapter 1.1 and 1.2 (see above).
The return address of emails will be the assigned email-address,
e.g. [email protected]

3.2 Sending an email TO the C-terminal

Shore-to-ship emails have to be addressed to the email-address assigned to your C-terminal (e.g.
[email protected])

6 different types of addressing can be used alternatively according to your needs.

3.2.1 Standard:

[email protected]

Emails are delivered with a standard format including header (from, date, time, subject) + the text of the
message.

3.2.2 Text:

[email protected]

Emails are delivered without headers. Only the text is delivered. (Do not forget to sign the message or
indicate the origin of the message).

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3.2.3 Telex format:

[email protected]

Emails are delivered without headers and in 5bits-telex format.

Emails in telex format will save even more costs, as in 5-bit mode 51 characters instead of 32 will be
transferred in one data-segment. Only capital letters, numbers and a limited number of special
characters will be transferred.

3.2.4 Attachment:

[email protected]

Sending an attachment to an Inmarsat C is possible by using the “.dat” syntax.

The terminal will receive 2 text-messages:

 The first one contains the header, coded in 7bits.

 The second one contains the attachment in 8bits.

3.2.5 Attachment without leading-message:

[email protected]

Same process as before, without the leading message. Only the attachment in 8bits is transmitted.

3.2.6 Special characters:

[email protected]

This special format should be used to send special characters in 8bits.

3.3 Sending an SMS to the C-terminal

Send your SMS with “username: text of the message” in the SMS-message text and send it to the
SkyFile SMS gateway number +491709127629. In case you want to reply to an SMS received from the
vessel, just push “reply”. Entering the username is not necessary as the destination is stored in our
SkyFile SMS-gateway.

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3.4 Mailbox

Registered Inmarsat C users have the possibility to activate an Inmarsat C mailbox. Then, the email will
be stored for 4 days in a customer mailbox, in case it cannot be delivered instantly.
After this duration, the sender of the mail receives a notification that the mail was not delivered. This
notification may be not sent if the sender address has not received any mail from any SkyFile account
in the past.
The emails are delivered when a ship-to-shore email is sent over SkyFile C server or if a simple “?” is
sent to the SAC 28.

To activate SkyFile C mailbox, please contact you reseller or directly Marlink Customer Care.

4. REGISTERED TERRESTRIAL EMAIL ADDRESS:

Sending mails from the Internet to Inmarsat C.

Emails to any C-terminal worldwide can be sent by using the address:
“[email protected]”

7 different formats of addressing can be used alternatively according to your needs.

4.1 Standard format:

[email protected] or [email protected]

Emails are delivered with a standard format including header (from, date, time, subject) + the text of
your message.

For instance:

Marlink Services
Bytes: 196
From: "Customercare" <[email protected]>
Subject: message example
Date: Thu, 21 Mar 2016 12:44:34 +0100 (MEZ)
This is a message for demonstrating Inmarsat C.
Regards, Marlink services

4.2 Text:

[email protected]

Emails are delivered without headers. Only the text is delivered. (Do not forget to sign your message or
indicate the origin of the message).

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4.3 Telex:

[email protected]

Emails are delivered without headers and in 5bits-telex format.

Emails in telex format will save even more costs, as in 5-bit mode 51 characters instead of 32 will be
transferred in one data-segment. Only capital letters, numbers and a limited number of special
characters will be transferred.

4.4 Attachment:

[email protected]

Sending an attachment to an Inmarsat C is possible by using the “.dat” syntax.

The terminal will receive 2 text-messages:

 The first one contains the header, coded in 7bits.

 The second one contains the attachment in 8bits.

4.5 Attachment without leading message:

[email protected]

Same process as before, without the leading message. Only the attachment in 8bits is transmitted.

4.6 Special characters:

[email protected]

This special format should be used to send special characters in 8bits.

Here is an example of how an email with attachment is received on the terminal:

Leading message:
Marlink Services
Bytes: 236
From: "Marlink Services Customer Care" <[email protected]>
Subject: test
Date: Fri, 30 Jun 2016 14:20:09 +0200

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 This is a test message
Marlink Services Team
Attachments
05042703.grb.gz (195 Bytes)

Attachment :
‹4oB 20050427064118.grb
sòtb`¨cd`aeý@1“‹•EšQ…

DÁ¤Ãv œåÐ<§¡o
C~ãÆ/ÀÇÏÀðð{¿üþOƒ£•Õ•;••ƒ!0B;0ÌÈÅ9&Ñ:®ï¢ŒOí‰g%‚Y+¿½ˆc0w4Û•¨c;Ë!Î>CŽ0Ÿœ€ôŒg[CEe
3%aNÛ: )nÑÌ `Û

h«ðü

The attachment cannot be read directly from the terminal itself. It is necessary to rename the file and
add the correct extension.
Depending of the software used on-board, you need to retrieve the message in the folder where it has
been stored. If you use a Thrane&Thrane terminal, the reception folder is situated under C:\program
files\Easymail\inbox.
Select the 8bits message and rename it with the extension mentioned in the leading-message. In our
example, the attachment should be renamed “meteo.bz2”.
Double-click on the renamed-message. The appropriate software is automatically opened and the
attachment immediately readable.

4.7 Short Header:

[email protected]

Emails are transmitted with a short header like:

Thu, 21 Mar 2016 12:44:34 +0100

From: "Customercare" < [email protected] >

This is a message for demonstrating Inmarsat C.

Regards, Marlink Services

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5. DELIVERY NOTIFICATION

The Internet sender will get a delivery confirmation if the appropriate database flag is enabled:

5.1 Positive delivery confirmation:

Subject: Mail to [IMN Inmarsat C] ok

MAIL "[Email address]" "[subject]" DELIVERED AT "[IMN INMARSAT-C] #REF[INMC REF

NUMBER]",
DELIVERY DATE : [mm/dd/yy hh:mm], MESSAGE SIZE:[size]

Example:

MAIL "412356789.TLX" "message example" DELIVERED AT "412356789 #REF:745313",

DELIVERY DATE : 11/14/03 11:36, MESSAGE SIZE:196

5.2 Negative delivery confirmation:

Subject: Mail to [IMN Inmarsat C] failed

MAIL "[Email address]" "[subject]" NOT DELIVERED [failure cause as detailed as possible]

Example:

MAIL "412356789.TLX" "message example" NOT DELIVERED

ERROR DURING TRANSMISSION TO LES

5.3 LES Non Delivery Notification

Dest Disconn
No conn Possible
Barred

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6. HOW TO SEND AN EMAIL FROM:
6.1 T&T Easymail C-terminal?

Before sending an email over Marlink LES, it is necessary to configure Easymail software.
Please double-check the 3 following menus:

 E-mail Service Providers

 Default LES
 Default ISP

6.1.1 E-mail Service Provider

Select: « configuration »
Select « Options »

Select:
« E-mail Service
Provider »

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 Note: If you use EasyMail V1.11 or anterior the following modifications must be applied

Verify parameters =

Add « BCC+ »

Click on « France Telecom» Change the standard

address (67) by 28

If you use Easymail V1.12 and following, please select “FT SkyFile-C”. All parameters have been
updated.

6.1.2 Set default LES

Select: « Options »

Select: « Set Defaut LES »

Select Aussaguel on each Ocean

Region

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6.1.3 Set default ISP

Click on « Options » Click on « Set Default ISP »

Verify that France Telecom is selected as

« Default ISP »

Or FT SkyFile C if you use EasyMail V1.12

and following

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6.2 T&T CapSat C-Terminal?

6.2.1 Create a new Special Access Code

1) Please press F3 on your keyboard to open your addressbook

2) Select “New”
3) Select an Alias (e.g. “SkyFile-C”)
4) Select “Special” or “Special Access Code” or “SAC” (depending of Capsat version)
5) Select “5bit” or “7bit”
6) Enter “28” in “Special Access Code” field
7) Validate by “OK”

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6.2.2 Sending an email

Prepare you message within the text editor. On the first line insert the destination address (several
addresses could be inserted). They could be followed by CC+, BCC+, SUBJ+ and/or CONF+. Except
TO+, all other parameters are optional.
When your message is reading please select “Transmit”.

6.2.3 Select Marlink LES

Before sending your email, please verify all parameters:

 Alias: SkyFile-C
 Special Access Code: 28
 Format: 7bit
 LES: Aussaguel or France Telecom

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6.3 Furuno C-terminal?

6.3.1 LES and SAC configuration

To send an e-mail from a c-unit Furuno, please select Marlink Services LES.

a/ Select “System” menu and choose “Station List”

b/ Enter “Name” Marlink Services, “Type” SPEC, “Station ID” 28, “Remarks” blank
c/ You will need one address book entry per Ocean Region

For Atlantic Ocean Region west select 021

For Atlantic Ocean Region East select 121
For Pacific Ocean Region select 221
For Indian Ocean Region select 321

How to send a message?

d/ Choose “Editor” screen from the “File” menu

e/ Enter email address on the first line as shown below. Please start your message on
the next line
f/ Choose “Send” from the “Send / Rec” menu
g/ From “Send message” screen, choose “Priority” Normal, “Message File”,
Message now being edited, “Station Name” Marlink, “LES ID” as per table above,
“Confirmation” optional.

6.3.2 E-mail addresses format

As per step 5 above, type the e-mail address on the first line in this format:

TO+ [email protected]

Example: TO+ [email protected]

For multiple addresses, please use CC+

Example: TO+ [email protected]

CC+ [email protected]
CC+ [email protected]
For a complete End-to-End confirmation please use CONF+

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Example: TO+ [email protected]
CONF+

For subject, please use SUBJ+

Example: TO+ [email protected]

SUBJ+ this is a test message

For SMS, please use SMS+

Example: SMS+ +33688056789

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6.4 JRC C-Terminal?

6.4.1 LES and SAC configuration

To send an e-mail from a c-unit JRC, please select Marlink LES.

 From the Edit option of the main menu, choose edit ASCII file
 Type a file name for your message
 Type the destination address on the very first line of your message as shown below.
 Type your message starting on the next line, Then choose Transmit (F6)
 Select Special Access Network and enter Special Access Code 28
 Select Position Off, Character Code Data, Confirmation Optional
 Choose the appropriate LES from the table below, then F1 to send your message

For Atlantic Ocean Region West select 021

For Atlantic Ocean Region East select 121
For Pacific Ocean Region select 221
For Indian Ocean Region select 321

6.4.2 How to send a message?

As per step 5 above, type the e-mail address on the first line in this format:

TO+ [email protected]

Example: TO+ [email protected]

For multiple addresses, please use CC+

Example: TO+ [email protected]

CC+ [email protected]
CC+ [email protected]

For a confirmation please use CONF+ (positive acknowledgement indicates that email address format
is valid and that e-mail domain name is existing)

Example: TO+ [email protected]

CONF+

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For subject, please use SUBJ+

Example: TO+ [email protected]

SUBJ+ this is a test message

For SMS, please use SMS+

Example: SMS+ +33688056789

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7. NEED SUPPORT?

If you have any questions, please contact your Key Account Manager or Marlink Customer Care:

Email: [email protected]
EMEA: +33 (0)1 70 48 98 98
Americas: +1 (310) 616-5594
+1 855 769 39 59 (toll free)
Asia Pacific: +65 64 29 83 11

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