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eSIM: Transforming Consumer & IoT Markets

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73 views17 pages

eSIM: Transforming Consumer & IoT Markets

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mnreal1
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
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WHITEPAPER

eSIM is reshaping consumer and IoT


ecosystems: What you need to know
to participate in this new market

Published by Sponsored by
Contents
1. Executive Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

2. Where We are Today: eSIM’s Adoption Status and


Expected Growth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

3. Focus on Consumers: The Shift from a Physical to


Digital User Experience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

4. Focus on IoT: Digital Transformation of Device


Connectivity Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

5. eSIM Transforms Logistics and Manufacturing . . . . . . . . . . . . . . . . . . . . . . . . . .9

6. eSIM will Spur Innovation to Create new Use Cases,


New Business Models, and New Revenue Streams . . . . . . . . . . . . . . . . . . . . .11

7. Conclusion: Prepare Now to Succeed with eSIM . . . . . . . . . . . . . . . . . . . . . . . .13

8. Appendix: Key eSIM Specifications for Consumer


and IoT Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

2 WHITEPAPER
Executive summary
The process of activating a connectivity subscription is undergoing digital
transformation, as consumer and IoT products come to market equipped with
embedded SIMs (eSIMs). The embedded technology and associated end­to­end
architecture make it possible for customers to quickly activate their devices remotely,
at their convenience, from any location and at any time. The capability is not only a
breakthrough for customers; it also simplifies logistics and manufacturing and
introduces opportunities for stakeholders across the ecosystem to innovate and
create new use cases, new ways of interacting with customers, new business models,
and new revenue streams.

The industry does not doubt that eSIM will be successful: The technology has
established a firm foothold in the market, and its deployment is building momentum.
There is also no doubt that the market will be highly competitive, given the central
role eSIM activation and eSIM lifecycle management will play in connectivity service
enablement. The prevailing questions now are how quickly will eSIM take off and
which companies will be best positioned to take advantage of it. Stakeholders will
need to accelerate their involvement if they want to grasp eSIM’s advantages and gain
the competitive positioning that can come with early entry into burgeoning systems
and services.

The purpose of this paper is to discuss how eSIM is changing the service activation
process and paving the way for new business opportunities in consumer and IoT
ecosystems. Stakeholders that stand to benefit from the technology include individual
consumers and enterprise IT departments; mobile network operators (MNOs); device
manufacturers and module makers; vendors supplying embedded Universal Integrated
Circuit Cards (eUICCs) that are deployed in end­devices; and providers of server­based
eSIM management solutions. This paper will cover opportunities for these groups; the
impact of eSIM technology on logistics and manufacturing; and various ways eSIM will
spur innovation. Applicable industry standards are summarized in an appendix.

eSIM stakeholders addressed in this paper


• Mobile network operators (MNOs)
• Manufacturers of consumer devices, IoT devices, and modules
• Vendors of device­side eUICC (embedded Universal Integrated
Circuit Cards)
• Server­side eSIM management solution providers
• End users, including individual consumers or enterprise IT departments

eSIM is Reshaping Consumer and IoT Ecosystems:


3
What You Need to Know to Participate in this New Market
Stakeholder roles in the eSIM consumer market
Buys devices

Buys
connectivity
subscription
Consumer Device
devices manufacturers (OEM)

Buys eUICCs
to be embedded
Mobile Network
in devices
Operators (MNO)

Downloads eSIM
profile on the
right eUICC
eUICC vendors
eSIM management
soluon providers

Stakeholder roles in the eSIM IoT market


Downloads subscription on devices

Buys connectivity
subscription

Automove & Device


Buys remote
IoT Devices management manufacturers (OEM)
systems (SM-SR)
Buys eUICCs
Mobile Network to be embedded
Operators (MNO) in devices
Buys subscription
management solution
to enable eSIM
connectivity

eUICC vendors

eSIM management
soluon providers

4 WHITEPAPER
At-a-glance: eSIM terminology In the consumer model, the profile is downloaded
by the end user and requires a human
eSIM (embedded SIM): The SIM hardware that interaction. In the IoT context, the device is
is permanently embedded in a device during the preloaded with an operator eSIM profile and
manufacturing process. The eSIM term is also then selected by the manufacturer to initiate
used generally to describe the overall end-to-end bootstrap connectivity.
architecture and services the technology
enables. eUICC (embedded Universal Integrated Circuit
Card): A term used to describe an operating
eSIM profile: The eSIM profile comprises data system (OS) and software, combined with the
pertaining to a mobile operator, including eSIM hardware, which enables a device to be
credentials and data related to a subscription. configured and managed via a remote
Profiles are remotely downloaded to the eUICC connection. An eUICC can accommodate
of the device. multiple profiles. While the eUICC is an integral
part of the device, the profile remains the
property of the operator.

eSIM is Reshaping Consumer and IoT Ecosystems:


5
What You Need to Know to Participate in this New Market
Where we are today: eSIM’s adoption
status and expected growth
eSIM technology serves both and eUICCs. Most vendors are meters, streetlights, drones,
consumer and IoT markets. The poised to introduce eUICC-only security cameras, bicycles, and
technology was first deployed for devices by 2022-2023 to exploit its aircraft. Perhaps more importantly,
IoT applications in the automotive advantages for new features, some module makers and
sector, but the consumer segment product design, logistics, and integrators are offering it by default
has driven large-scale manufacturing, which will add in their elements. Enterprises can
commercialization. According to impetus to eSIM service adoption be expected to spur continued
GSMA Intelligence research, and innovation.2 growth: A GSMA Intelligence
leading smartphone vendors survey of 2,900 companies across
including Apple, Samsung and Oppo It’s also worth noting the significant most vertical markets found that
had introduced eSIM device-side ecological impact that eSIM nearly all (98%) are aware of eSIM
components (eUICCs) into products promises. Requiring less plastic, less technology and 83% say it is either
by the end of 2020. As many as 110 transport, and producing less very important (40%) or somewhat
devices equipped with the general waste, eSIM provides a important (43%) to the success of
technology were commercially more sustainable approach to their future IoT deployments.
available in smartphone, connectivity. The reduced ecological GSMA Intelligence has also forecast
smartwatch, laptop, and tablet form impact will enable operators to that the number of IoT connections
factors and more than 175 mobile embrace their “green” will reach 24 billion globally by
service providers (MNOs and responsibilities while also serving as 2025. Of these, 3.6 billion will be
MVNOs) supported eSIM-based a key selling point to customers, connected through licensed cellular
services for smartphones in at least who are increasingly conscious connections.3 The survey and
69 countries. By the end of 2025, about the environmental impacts of forecast characterize a significant
GSMA Intelligence expects that their purchase decisions. business opportunity for eSIM in
90% of operators will support eSIM IoT.
services and 2.4 billion smartphone The IoT market for eSIM, while
connections (33% of all smartphone evolving more gradually, offers
connections) will use the substantial long-term potential. The
technology.1 technology has proven its
importance to the automotive
Until now, manufacturers have been market, which has deployed it at
migrating to the new technology by scale for connected-car
building dual-capability devices that applications. It has been deployed
include both removable SIM cards commercially for use in smart

1
eSIM: State of the Consumer Market and the Road Ahead, GSMA Intelligence, March 2021, pages 6, 7, 28.
2
eSIM Moving Up the Agenda: From Industry Work to Customer Adoption, GSMA Intelligence, June 2020, page 21.
3
Pablo Iacopino, GSMA Intelligence, June 23, 2021.

6 WHITEPAPER
Focus on consumers: The shift from a
physical to digital user experience
eSIM technology gives consumers a local MNO to avoid roaming fees; MNOs can also implement
the ability to remotely and the local service can be set up easily advanced security features, in
seamlessly self-provision their too, for example, via QR codes conjunction with eSIM, to
network service on their devices. posted in local markets. streamline and secure the remote
The advantages that come from onboarding process. For example,
these capabilities are significant. As the market builds and end users operators can combine eSIM
Customers do not need to go to become familiar with remote technology with digital identity
their service provider’s store to set activation via eSIM technology, they verification to identify customers as
up their subscriptions. Instead, are likely to adapt quickly to its they set up their accounts. The
customers access the website of the conveniences. Presently, however, combination of these methods
MNO to subscribe and activate an just 20% of consumers are aware of ensures security and avoids fraud
eSIM. The activation can be done it, according to GSMA Intelligence.4 while fulfilling “Know Your
via the device itself (through an To scale customer adoption, MNOs Customer” (KYC) regulations.
application or the website) or with a and device manufacturers will need MNOs can also use this security
laptop or other device. The to craft communications strategies infrastructure to offer new value-
activation software immediately that educate consumers about the added services to their customers.
displays available plans and service benefits of eSIM and encourage use For example, MNOs could provide
offerings to the customer. By of the technology. their customers with a carrier
following a few simple prompts, the application that will allow them to
user can select a service provider, Rethinking the MNO- go through a simple and convenient
complete the set-up, immediately Customer Relationship onboarding journey, from product
activate their service remotely, and catalogue display to payment,
customize their services. They can Relationships with their customers identity verification, and eSIM
do this at any time and from often differentiate service providers activation. As eSIM allows remote
anywhere in the world. in competitive markets. As the shift activation, MNOs could go further
to eSIM accelerates the digitization to enable end-to-end digital
Customers are also expected to of the customer onboarding customer onboarding.
establish synergies between process, MNOs gain new
multiple devices or multiple users. opportunities to transform their eSIM will also generate stronger
For example, they can affiliate all the interactions with customers and customer “stickiness.” The dramatic
devices they use, such as their better-personalize their services to simplification of linking multiple
smartphone, smartwatch, and other optimize the customer relationships devices to a customer’s
products, to the same account. They in a fully remote context. The key is subscription, for example, should
can remotely connect and manage to make sure the digital user help increase customer loyalty and
subscriptions for multiple users— experience is as good, or better, reduce churn. This will also help
such as family members—via a than it was in-store. Employees will increase the number of devices on
single contract. They can modify also need to be trained in eSIM the network, which will increase
their settings and accounts at any technology and its impacts on the cellular data traffic.
time. A particular benefit, when customer journey in case customers
travelling, is the capability to want assistance in the activation of
instantly activate connectivity with their connectivity subscriptions.

4
eSIM: State of the Consumer Market, page 26.

eSIM is Reshaping Consumer and IoT Ecosystems:


7
What You Need to Know to Participate in this New Market
Focus on IoT: Digital transformation of
device connectivity management
eSIM technology transforms IoT end-to-end, chip-to-cloud data The transformation gives both
connectivity management. The communications security for enterprises and device
device-side eUICC technology, for connected products and services. manufacturers confidence in
example, allows for smaller, Enterprise teams gain the flexibility continuity of service, because the
solderable chips and makes it to choose and change their eUICC supplier ensures that a
possible to include the operating connectivity partners over the product’s hardware and software
system (OS) within a system-on- years. Moreover, manufacturers can mechanisms will last for years in the
chip (SOC), introducing the bundle connectivity offers with field. Enterprise customers and
opportunity for remotely updating their end-devices, introducing out- manufacturers can trust the OS,
the MNO. Because the eUICC is of-the-box connectivity experiences because the OS provider is trusted
soldered into the device, the eUICC for their end users. by the MNOs. The OS can also
becomes the device’s de facto “root employ advanced security
of trust”—so-called because it mechanisms when protecting
leverages the hardware to establish device and cloud services.

8 WHITEPAPER
eSIM transforms logistics and
manufacturing

eSIM technology transforms the Device and module installation eliminates the
logistics of service enablement, SIM manufacturers have more traditional SIM-card tray, making it
distribution, and product options for consumer and possible to build end-product
manufacturing, making these designs that are smaller and thinner,
processes easier for MNOs, device
IoT designs such as smart watches and smart
and module manufacturers, and rings. Security improves, because
Traditional SIM card technology has
eUICC vendors. eUICCs can’t be removed. Also, the
complicated the manufacturing and
ability to seal eUICCs within
distribution of end-devices because
For MNOs, a revolution in the cards are network-specific and
devices can help companies build
distribution and profile devices that are dustproof and
designed for manual installation and
management waterproof.
removal. The limitations are the same
whether a device is a consumer
eSIM technology dramatically Strategic considerations for shifting
product, such as a smartphone or
streamlines logistics for MNOs. It to eUICCs: Companies that
tablet, or an IoT device, such as a
does away with the need to manufacture consumer devices will
smart meter or drone.
distribute physical SIM cards to get the most advantage from eSIM
customers or device partners (so benefits, and reduce costs, as they
eSIM technology alleviates these
there is one less component to evolve away from dual-capability
issues because eUICCs are
purchase and manage), and it products—which contain both a SIM
network-agnostic. They are all
replaces the material inventories and an eUICC—and shift to eUICC-
essentially the same at the time of
with a digital profile management only designs. In the coming years,
installation and until an operator
technique. Now, eSIM profiles can manufacturers serving the IoT
profile is downloaded remotely and
be managed and changed market will likely decide that they
stored in the eUICC. The flexibility
dynamically, reducing costs, can offer MNOs, consumers, and
simplifies the manufacturing
complexities, and delays. MNOs can enterprise IT departments the most
process for device and module
modify profiles up to the last minute convenience by going straight to
makers, whether they are creating
before the profiles are downloaded eSIM technology by implementing
connected products for consumer
to a device. eUICCs (only) in their devices.
or IoT markets. They can design
end-products for worldwide
The ability to change or adapt profiles Because the eUICC is a new element
distribution, all using the same
also introduces opportunities to for manufacturers to consider for
eUICC solutions.
personalize and customize profiles. both consumer and IoT designs,
For example, an MNO can offer manufacturers will want to select their
eSIM technology also allows more
consumers opportunities to eUICCs carefully. Along with price
design options because the eUICC
customize their PIN codes. MNOs considerations, manufacturers must
is directly soldered onto the circuit
can also personalize services for their ensure the eUICCs they select are
board, which takes up less space on
partners—and generate new revenue certified and qualified by GSMA. They
a device. Component
streams—by dynamically assigning should also consider eUICC suppliers’
manufacturers that provide cellular
and customizing profiles for affiliates, relationships with service providers:
modules to OEMs can integrate the
mobile virtual network operators Suppliers whose eUICC solutions are
eUICC into their modules prior to
(MVNOs), as well as “enterprise” trusted and qualified by Tier 1 MNOs,
shipment, which simplifies
customers, for example, with the for example, have been accepted and
deployment for end-device
selection of a vanity number. proven in the market.
manufacturers. The soldered

eSIM is Reshaping Consumer and IoT Ecosystems:


9
What You Need to Know to Participate in this New Market
eUICC vendor considerations encourage consumers to connect advanced security and
for consumer and IoT designs more 5G-enabled devices onto their cryptographic features within the
networks—such as smartwatches, eUICC. IoT SAFE, managed
eUICC vendor considerations for connected home and family remotely by a security server, is the
participating in consumer and IoT devices—to make the most of their technology enabling the eUICC to
eSIM markets include 5G technical many capabilities. Because of 5G’s function as a robust, scalable, and
experience; the potential market in vital role, eUICC suppliers will need standardized hardware “root of
5G smartphones; technology to have experience and a successful trust.”
robustness and security for IoT track record working with the
applications; and relationships technology. Relationships with MNOs:
with MNOs. Ultimately, eUICC vendors will
IoT market focuses on robustness need to rely on and maintain
Consumer eUICC market and device lifetime: The robustness relationships with MNOs. This will
emphasizes 5G smartphones: of eSIM hardware and software can be the key to eSIM success in the
A 2020 GSMA Intelligence survey help extend the lifetime of devices. market. eUICC vendors will need to
of MNOs found that operators rank Connected products can be more continue qualifying their products
eSIM capability as the second-most rugged because the designs can be and benchmarking performance to
important priority for smartphone airtight and hermetically sealed. keep and strengthen their
features after 5G, the top priority. relationships with MNOs. This
The finding is an implicit call for 5G Security enhancements: Vendors includes obtaining GSMA
smartphones with the embedded can enhance eUICC functionality certifications for compliance with
technology, the GSMA Intelligence with security features to position applicable eSIM standards for
survey concluded.5 MNOs will also their solutions for adoption by eUICC functionality and ensuring
influence eSIM technology adoption module makers and MNOs. A interoperability among solutions
in other device segments: As they security solution offered by GSMA provided by other suppliers.
strive to take advantage of the for IoT applications, called IoT SAFE
capacity 5G brings to their (IoT SIM Applet for Secure End-to-
networks, for example, MNOs will End Communication), can embed

5
eSIM Moving Up the Agenda, page 14.

10 WHITEPAPER
eSIM will spur innovation to create
new use cases, new business models,
and new revenue streams

eSIM introduces new opportunities MNOs will be able to upsell and partnerships to streamline
for innovation. Participants across cross-sell multiple plans to their end connectivity for vertical market use
the ecosystem can use the users and introduce new, value- cases, such as smart meters,
technology to create new use cases, added services. For example, MNOs connected health devices, and
new business models, and new could use the technology to bridge others. They will be able to leverage
revenue streams. gaps between their consumer and the “root of trust” eUICCs provide,
IoT services businesses to become in conjunction with IoT SAFE, to
MNOs can transform their connectivity providers for all their ensure a high level of security
offerings and expand their clients’ devices, from smartphones protection for data
partnerships to non-phone products such as communications.
wearables, household devices, and
For MNOs, eSIM introduces a automobiles. MNOs could offer For eSIM to have its greatest
profound shift in how services are their own company-branded effects, however, the technology
enabled. MNOs can take advantage devices, device management must be available throughout the
of the capabilities to transform their platforms, and cloud services to industry. While most Tier 1
service offerings and expand their build end-to-end offerings for operators have implemented eSIM
business partnerships. enterprise IoT customers. They architecture, many Tier 2 and Tier 3
could build cross-industry operators have yet to deploy the

eSIM is Reshaping Consumer and IoT Ecosystems:


11
What You Need to Know to Participate in this New Market
technology. To join this ecosystem, eUICC vendors and eSIM always have the latest profiles and a
MNOs need to get their management solution profile can support a wider range of
infrastructure ready. This means providers can create new devices while eliminating the need
implementing eSIM architecture, to discard obsolete profiles.
which impacts internal processes
services and business models
and back-end systems. MNOs that eSIM management solutions can
Vendors and eSIM management
have delayed implementing eSIM also open new digital channels. For
solution providers will have a
may want to consider accelerating example, MNOs can use QR codes
central role in mobile
their strategies, lest they risk losing to activate groups of subscribers,
communications because eSIM
customers and market share to such as family members or
technology is universal. The
more aggressive service providers enterprise users. The approach not
standardization ensures
as eSIM-only devices enter the only simplifies subscription
interoperability while allowing
market and become commonplace. management, it also enables various
suppliers to innovate to
marketing campaigns because a
differentiate their solutions.
Device manufacturers can single QR code can be used to
diversify with service strategies promote targeted offers to
eUICC vendors will find new
potential customers through print
opportunities to offer
In addition to the ability to design media, outdoor posters or digital
personalization services, security
smaller and thinner devices, eSIM signage. When displayed in airports,
services such as those based on IoT
technology gives device train stations, taxis, hotels, and
SAFE, and even a variety of after-
manufacturers new opportunities to other venues, a QR code can
market services for device
diversify with new business facilitate connectivity for travelers
maintenance and refurbishment.
strategies for both consumer and who come into a country and want
IoT markets. eUICC vendors will also be able to access to a local network.
extend their services by offering
For the consumer market, eUICC vendors could offer white-
eSIM management solutions that
manufacturers will be able to better label eSIM management services to
operate on the hardware. This
control the user experience for their MNOs, enabling MNOs to assume
diversification will enable vendors
products. Manufacturers that have the full service activation journey
to create new business models
licenses to offer services as for end customers, from the initial
based on eSIM set-up and hosting
MVNOs, for example, can package remote onboarding, including
and generate new revenues via
devices with connectivity identity verification (or ID proofing),
activation transaction fees and
subscriptions and IoT SAFE to give to payment processing and eSIM
software-based services.
consumers secure connectivity activation.
services out-of-the-box. For example, eUICC vendors can
use eSIM management solutions to
In the IoT context, manufacturers implement advanced subscription
can offer out-of-the box management and personalization
connectivity and IoT SAFE security features that help MNOs take
features for all types of products— advantage of eSIM to improve
from security cameras to household customer service. Advanced
appliances or smart building features enable MNOs to adapt or
infrastructure—to streamline customize their eSIM profiles
installation and account set-up. The dynamically, even at the last minute
conveniences will appeal to before a customer downloads the
consumers who are installing just profile. MNOs can reprocess
one or a few devices, and to profiles that have already been
enterprise IT teams that may be generated or provisioned to
installing dozens, hundreds, or incorporate updates or new
thousands of devices. parameters; with this capability,
devices already in the field will

12 WHITEPAPER
Conclusion: Prepare now
to succeed with eSIM
eSIM technology is established in the market and
poised for growth. Adoption to date has been driven
by the consumer segment and is beginning to scale.
IoT deployments have found traction and offer
substantial long­term growth potential. Given the
central role eSIM will play in service enablement, the
technology will impact players throughout the
ecosystem. The technology will transform the
customer’s service activation from a physical process
to a digital experience. It will make distribution
logistics and manufacturing easier and spur new use
cases, new ways of interacting with customers, new
business models, and new revenue streams.
Stakeholders that stand to benefit from the
technology include individual consumers and
enterprise IoT departments, MNOs, device
manufacturers, eUICC vendors, and eSIM
management solution providers. Competition is
expected and new entrants are likely to emerge in this
ecosystem. Given the expected growth and
opportunities, participants should consider
accelerating the transition to eSIM so they can
harness its advantages and increase their chances for
success in this new market.

eSIM is Reshaping Consumer and IoT Ecosystems:


13
What You Need to Know to Participate in this New Market
eSIM Opportunities for stakeholders
in the mobile ecosystem

eSIM End Users ­


Device eUICC Management Consumers and
MNOs
Manufacturers Vendors Solution Enterprise IoT
Providers Managers

• Improving the • Diversification • Opportunities • A growing • Remote service


remote to become to address a market of provisioning
customer MVNO and growing market MNOs to anytime,
experience offer a one- of device address anywhere
• Enhancing stop-shop manufacturers • New business • Local roaming
upsell and experience to • New service models in any global
cross-sell consumers opportunities • Differentiation market
opportunities • Building for with value • Managing
generating new stronger and personalization, added services multiple
revenue more resistant refurbishment, beyond eSIM devices and/or
streams devices (water, maintainability, profile users on an
• Using new dust) and security download account
Opportunities

partnerships to • eSIM allows


become the space saving for
main small devices
connectivity
provider for all
consumer
devices
• Easier digital
management
• Ecological
benefits
including less
use of plastic,
less transport,
and less general
waste

14 WHITEPAPER
Appendix: Key eSIM specifications
for consumer and IoT products
Working closely with service SGP.24 Compliance Process details SGP.16 M2M eSIM Compliance
providers and vendors across the compliance requirements and provides the requirements for
mobile ecosystem, the GSMA has details for demonstrating demonstrating and declaring
developed a family of eSIM compliance for consumer products. compliance of M2M products or
specifications for connecting and The requirements focus on security services. The specification also
securing consumer and IoT (M2M) assurance, functionality, and covers security requirements
devices. Industry alignment around interoperability. The specification required for compliance. It includes
these specifications has helped includes templates for declaring templates for submitting proof of
avoid fragmentation to ensure compliance to GSMA once an eSIM compliance to GSMA once a
interoperability of different product has proven compliance via product has proven compliance via
operators’ remote provisioning test or certification. testing or certification.
methods. The specifications also
ensure that smaller operators, Specifications for IoT Potential Convergence of M2M
manufacturers, and solution (M2M) Solutions and Consumer Specifications
providers can have equal access to
market opportunities. SGP.01 M2M eSIM Architecture: Some in the industry are interested
This specification ensures simple in the possibility that GSMA’s
Specifications for and seamless network specifications for M2M and
Consumer Solutions authentication and access for all consumer markets might merge to
types of connected machines that provide a single eSIM specification
SGP.21 eSIM Architecture comprise the IoT. The specification that would work on any device or
Specification V2.0: This defines a common architectural any network, regardless of the
specification focuses streamlining framework that enables the remote application. The GSMA is
authentication and network access SIM provisioning (RSP) and monitoring this and assessing the
for devices used in the consumer management of the eUICC in need in the ecosystem for
market. It defines an architectural devices that are not easily reachable harmonization into a single
framework for remote SIM for setting up a subscription. It specification.
provisioning of devices and eUICC facilitates remote provisioning of an
management. The framework initial operator subscription and
provides the basis for ensuring subsequently changing a
global interoperability of remote subscription from one operator to
provisioning between mobile another. The architecture’s
operators under different technical specification (SGP.02
deployment scenarios. The eSIM Technical Specification) and
architecture’s technical test specifications (SGP.11 eSIM
specification (SGP.22 eSIM Test Specifications) are provided via
Technical Specification) and test this same link.
specifications (SGP.23 eSIM Test
Specifications) are available via this
same link.

eSIM is Reshaping Consumer and IoT Ecosystems:


15
What You Need to Know to Participate in this New Market
Security IoT SAFE (IoT SIM Applet for
Secure End­to­End
GSMA Security Accreditation Communication): IoT SAFE is a
Scheme (SAS). The SAS enables method that enables IoT device
mobile operators to assess the manufacturers and IoT service
security of their eUICC suppliers providers to leverage eUICC as a
and eUICC subscription robust, scalable, and standardized
management service providers. The hardware “root of trust” to protect
GSMA publicizes suppliers that gain IoT data communications. IoT SAFE
SAS accreditation. Accredited establishes advanced security and
suppliers can also use a GSMA SAS cryptographic features within the
supplier logo on their promotional device. Because it is standardized, it
materials. is used consistently across different
vendors and ensures
SAS for UICC Production (SAS­UP): interoperability. The eSIM is used to
This is a mandatory scheme eUICC authenticate device access to a
manufacturers use to perform a network and cloud applications.
comprehensive security audit of
their production sites and
processes. SAS for Subscription
Management (SAS-SM): is a similar
scheme eUICC subscription
management services can use to
ensure industry confidence in
eUICC remote provisioning
security. Suppliers subject their
servers to security audits. Only
those servers where remote
provisioning and management take
place are audited.

16 WHITEPAPER
IDEMIA, the global leader in Augmented Identity, provides a Mobile World Live is the premier destination for news, insight
trusted environment enabling citizens and consumers alike to and intelligence for the global mobile industry. Armed with a
perform their daily critical activities (such as pay, connect and dedicated team of experienced reporters from around the
travel), in the physical as well as digital space. world, we are the industry’s most trusted media outlet for
breaking news, special features, investigative reporting, and
Securing our identity has become mission critical in the world expert analysis of today’s biggest stories.
we live in today. By standing for Augmented Identity, an identity
that ensures privacy and trust and guarantees secure, We are firmly committed to delivering accurate, quality
authenticated and verifiable transactions, we reinvent the way journalism to our readers through news articles, video
we think, produce, use and protect one of our greatest broadcasts, live and digital events, and more. Our engaged
assets – our identity – whether for individuals or for audience of mobile, tech and telecom professionals, including
objects, whenever and wherever security matters. We C-suite executives, business decision makers and influencers
provide Augmented Identity for international clients from depend on the unrivalled content and analysis Mobile World
Financial, Telecom, Identity, Public Security and IoT sectors. Live provides to make informed business decisions every day.

With close to 15,000 employees around the world, IDEMIA Since 2016, Mobile World Live has also had a team of in-house
serves clients in 180 countries. media and marketing experts who work directly with our brand
partners to produce bespoke content and deliver it to our
For more information, visit www.idemia.com / audience in strategic yet innovative ways. Our portfolio of
Follow @IDEMIAGroup on Twitter custom work - including whitepapers, webinars, live studio
interviews, case studies, industry surveys and more – leverage
https://www.linkedin.com/company/idemiagroup the same level of industry knowledge and perspective that
propels our newsroom.

Mobile World Live is published by, but editorially independent


from, the GSMA, producing Show Daily publications for all
GSMA events and Mobile World Live TV – the award-winning
broadcast service of Mobile World Congress and home to
GSMA event keynote presentations.

Find out more at www.mobileworldlive.com

Disclaimer: The views and opinions expressed in this whitepaper are those of the authors and do not
necessarily reflect the official policy or position of the GSMA or its subsidiaries. © 2021

eSIM is Reshaping Consumer and IoT Ecosystems:


17
What You Need to Know to Participate in this New Market

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