T O R O N T O U V S PA

Toronto UV Spa
Owners Manual
213 x 213 x 82cm (84 x 84 x 33")
KH-10047

For Service Support please contact us anytime:

support.canadianspacompany.com

can ad i an s p aco mp an y.co m

 T O R O N T O U V S PA T O R O N T O U V S PA

Delivery Video Guides on Canadian Spa Company channel

SAFETY INFORMATION - Europe (50Hz)
IMPORTANT SAFETY INSTRUCTIONS 8. AUDIO/VIDEO EQUIPMENT WARNINGS (Optional equipment based on model)
When installing and using this electrical equipment be sure to follow these basic safety
precautions: 9.
CAUTION: Risk of Electrical Shock. Do not leave compartment door open.
CAUTION: Risk of Electrical Shock. Replace components only with identical Delivery Options
1. WARNING: To reduce the risk of injury, do not permit children to use this product components.
unless they are closely supervised at all times. 10. WARNING: Prevent Electrocution. Do not connect any auxiliary components (for Collection
2. DANGER: Risk of accidental drowning. Extreme caution must be exercised to example cable, additional speakers, headphones, additional audio/video Buyer collects hot tub using own transport from our warehouses.
prevent unauthorised access by children. To avoid accidents, ensure that children components, etc.) to system.
cannot use this spa unless they are supervised at all times. 11. CAUTION: Risk of Electrical Shock. Do not service this product yourself as opening
Please arrange 96 hours prior to collection.
3. DANGER: Risk of injury. The suction fittings in this spa are sized to match or removing audio covers may expose you to dangerous voltage or other risk of
specific water flow created by the pump. Should the need arise to replace injury. Refer all servicing to qualified service personnel. Kerbside
the suction fitting or the pump, ensure that the flow rates are compatible. 12. CAUTION: Risk of Electrical Shock. When the power supply connections or power Delivery to outside the kerbside of house, customer to be present
Never operate the spa if suction fittings are broken or missing. Never supply cord(s) are damaged; if water is entering the audio / video compartment to sign for the delivery. Customer responsible to position the spa https://youtu.be/6-HNPlrDpT4
replace a suction fitting with one rated less than the flow rate marked on or any electrical equipment compartment area; if the protective shields or barriers
after it is removed from truck.
the original suction fitting. are showing signs of deterioration; or if there are signs of other potential damage Back Garden Placement & Demonstration
4. DANGER: Risk of Electrical Shock. Install at least 5 feet (1.5m) from all metal to the unit, turn off the unit and refer the servicing to a qualified service personnel.
Back Garden Placement Delivery from warehouse to customer, moved into hot tub
surfaces. As an alternative, spa may be installed within 5 feet (1.5m) of 13. This unit should be subject to periodic routine maintenance (for example, once
metal surfaces if each metal surface is permanently connected (bonded) by a every 3 months) to make sure that the unit is operating properly. Delivery from our warehouse and delivered to customers hot tub location then fully installed (including all accessories) and
minimum ground wire. 14. CAUTION: Do not operate audio video controls while inside the spa location. Customer to provide access for position. commissioned (No Electrics). Followed by a maintenance tutorial.
5. DANGER: Risk of Electrical Shock. Do not permit any electrical appliance such 15. Installation of the spa for other than a residential dwelling will result in voiding
Check measurements required for each spa. Customer to provide access for position.
as a light, telephone, radio, television, etc. within 5 feet (1.5m) of a spa unless the manufacturer’s warranty.
such appliances are installed and built-in by the manufacturer. 16. Do not bring any object into the spa that could damage the spa shell.
Cancellation Policy Check your measurement guidelines for each spa.
6. ELECTRICAL SUPPLY: The electrical supply for this product must include a 17. Never insert any object into any opening.
suitably rated switch or circuit breaker to open all ungrounded supply conductors 18. WARNING: Do not sit on the spa cover or place objects on it. We require a 48-hour cancellation notice in writing or email Optional crane service is available on request
to comply with the national electrical standards. This disconnect must be readily 19. Remove any water or debris that may collect on the spa cover. prior to your scheduled delivery. If we are notified later, then
accessible and visible to the spa occupant but installed at least 5 feet 20. WARNING: Do not use the spa immediately after strenuous exercise.
(1.5m), from the spa water. 21. If you feel pain or dizziness at any time while using the spa, discontinue use and
a reasonable cancellation charge will be applied.
7. WARNING: To reduce the risk of injury: contact a physician.
a) The water in the spa should never exceed 40°C (104°F). Water temperature
between 38°C (100°F) and 40°C (104°) is considered safe for a healthy adult.
Lower water temperatures are recommended for young children and when
22. WARNING: To reduce risk of injury it is especially important that persons with
pre-existing health conditions or problems such as obesity, heart disease, high
or low blood pressure, circulatory problems, pregnancy or diabetes to consult
BACK GARDEN DELIVERY FORM
the spa use exceeds 10 minutes. their doctor before using the spa.
Take your smart phone and tape measure outside with you and attach information directly from your phone! At your convenience
b) Since excessive water temperatures have a high potential for causing foetal 23. WARNING: Observe reasonable time limits when using the spa. Long exposures upload your information to our site and our experienced delivery team will organise your delivery and installation.
damage during early months of pregnancy, pregnant women should limit spa at high temperatures can cause high body temperatures. Symptoms may include
water temperatures to 38°C (100°F) dizziness, nausea, fainting, drowsiness, and reduced awareness. These effects Back Garden Placement : Kerbside Drop Off:
c) Before entering a spa, the user should measure the water temperature with an
accurate thermometer since the tolerance of water temperature regulating 24.
could possibly result in drowning.
WARNING: The spa jets produce a stream of water with relatively high pressure.
Fill in our online Backgarden Form Arrange a convenient time to deliver
devices varies. Prolonged exposure of localized area of the body may cause bruises to the skin.
d) The use of alcohol, drugs, or medication before or during spa use may lead to 25. IMPORTANT: The include warning sign must be posted where all users of the spa
unconsciousness with the possibility of drowning. can see and read it.
e) Obese persons and persons with a history of heart disease, low or high blood 26. WARNING: To avoid risk of drowning. The Spa cover should be in place and
pressure, circulatory system problems, or diabetes should consult a physician properly latched when spa is not in use.
before using a spa. 27. IMPORTANT: Read and understand the warnings on the spa cover.
f) Persons using medication should consult a physician before using a spa since 28. Proper water chemistry is necessary to maintain the water and prevent possible
some medication may induce drowsiness while other medication may affect heart damage to spa components.
rate, blood pressure, and circulation.

WARNING
REDUCE THE RISK OF ELECTROCUTION
1. Never place an electric appliance within 5 feet (1.5m) of spa.

REDUCE THE RISK OF CHILDREN DROWNING

2 2
1. Supervise children at all times.
2. Attach and lock down spa cover after each use.
REDUCE THE RISK OF OVERHEATING
1. Check with a doctor before use if pregnant, diabetic, in poor health, or under medical care.
2 2
2. Exit immediately if uncomfortable, dizzy, or sleepy. Spa heat can cause hypothermia and unconsciousness.
3. Spa heat in conjunction with alcohol, drugs, or medication can cause unconsciousness.
WHEN PREGNANT; soaking in hot water for long periods can harm your fetus. Measure water temperature before entering
   
1. Do not enter spa if water is hotter than 100ºF (38oC).
2. Do not stay in spa for longer than 10 minutes.

REGISTER YOUR WARRANTY ONLINE

Please be sure to register your spa so we can efficiently assist with any questions you may have.
   1 1
x x
PALLET PALLET PALLET PALLET
Until your spa has been registered, we will not have record of your ownership.
To register your spa, visit: canadianspacompany.com/pages/warranty-registration
 
SERIAL NUMBER:________________________Purchase Date:___________________
To avoid damage to Spa
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offload from pallet correctly

(2) (3)
 T O R O N T O U V S PA T O R O N T O U V S PA

Hot tub equipment side

1 2

15
13 4 14 3

10

3 Pump Control pack Heater Pump

12 4
2

6 2
11 5

9 8 7 6
1. FILTER BASKET: Assembly that holds the filter cartridge 9. TOPSIDE CONSOLE: Button pad and temperature display
(Note: configurations may differ from model to model). panel located on the top of the spa into which various
2. SPA PILLOW: To rest you head and neck (replaceable). commands, control sequences and options for operating the
3. AIR CONTROLLER: These are located around the top of spa can be input. User can set temperature, filtration cycle
your spa. Increase or decrease the force of your jets by and heating mode through the console. Black out insulation UV Bulb / Ozone Manifold
opening or closing the air control valves. 10. SUCTION FITTING: Located at the bottom of the spa, used to
4. ILLUMINATED CUP HOLDER: Placeholder for drinking return water back into the filter and pump system. CONTROL PACK: Unit that controls spa operations, containing electronic programming boards, heater and all connections for
receptacle. 11. JETS (VARIOUS): Device that ejects air and water, creating Pump(s), Light(s), Ozone Generation Unit and Topside Console. Also referred to as ‘Spa Pack’ or ‘Controller’.
5. WATERFALL ON/OFF VALVE: Located on top rail of spa water movement in the spa. Adjustable, directional,
used to adjust the waterfall flow. rotational and interchangeable. HEATER: Electrical resistance device located in the Spa Controller containing the heating element and 2 temperature sensors. The
6. LED ILLUMINATED SPEAKER: Audio speaker system for 12. WATERFALL & PERIMETER LIGHTING: To create a relaxing flow through heater heats the spa’s water as it flows across the heating element. Heaters are available in several wattages.
playing music from an MP3 device. spa mood. MASSAGE PUMP: Electro-mechanical device to move water, consisting of a wet end and a motor.
7. AROMATHERAPY: A small canister that holds scented 13. VACUUM BRAKE: Ensures the suction inside the spa is cut
beads and works in conjunction with the air control system off immediately if blocked. OZONE /UV GENERATOR: Device that generates ozone to aid in maintaining water quality. Generates Ozone and UV to help eliminate
to create an aromatic experience. 14. MAIN SPA LIGHT organic material such as body oils, dead skin cells and hair.
8. AUDIO VOLUME CONTROL: Allows control of MP3 functions 15. DRAIN OUTLET DRAIN VALVE: Valve located on the outside of spa cabinet used to drain water from the spa. A garden hose can be attached to the
from within the hot tub. drain valve.
EQUIPMENT BAY: Located under the spa shell covered by access panels that houses the spa controller and equipment.
HOW JETS WORK
SLICE VALVE: Two-position (open or closed) sliding valve, used to cut off water flow which allows for service to be performed on
Air is mixed with the water by using the air controls to create massage(s) of varying degrees. Water flow is adjusted by simply
turning the outer face of the full sized jets. Our hot tubs have a combination of pulsating, rotating, and directional adjustable jets. the spa equipment without the need to drain the spa. Slice valve operations: up for open, down (toward the valve body) for closed.
2.25” Directional jet Air Controller 2.25” Twin Roto jet
Adjustable and interchangeable jet features a These are located around the top of Adjustable and interchangeable jet spins
directional nozzle. The jet can be removed by your spa. Increase or decrease the and pulsates. The jet can be removed by
turning it counter-clockwise. To replace the force of your jets by opening or closing turning it counter-clockwise. To replace the
jet push inward and clockwise until it clicks the air control valves. jet push inward and clockwise until it clicks
into place. into place.

3” Directional jet Waterfall control 5” (Jumbo) Directional jet

Adjustable and interchangeable jet features Located on the topside of the spa, Adjustable and interchangeable jet features a
a directional nozzle. The jet can be removed this valve adjusts water flow to the directional nozzle. The jet can be removed by
by turning it counter-clockwise. To replace waterfall. turning it counter-clockwise. To replace the jet
the jet push inward and clockwise until it push inward and clockwise until it clicks into
clicks into place. place.

3” Massage jet Aroma basket cap 5” Massage jet

Rotational and interchangeable jet which Open cap to place aromatherapy Rotational and interchangeable jet features an
spins to deliver a soothing massage. The jet beads. Close after use. internal spinner to deliver a low pressure sooth-
can be removed by turning it counter- ing massage. The jet can be removed by turning
clockwise. To replace the jet push inward it counter-clockwise. To replace the jet push
and clockwise until it clicks into place. (4) inward and clockwise until it clicks into place. (5)
 UV Light Water Treatment System
T O R O N T O U V S PA T O R O N T O U V S PA

• Input Voltage: AC 230V 50/60 HZ • Purification of water: 15L / Minute

• Operating Current: 100mA • UV Lamp Lifetime 6000-8000 Hr
• Power: 15W • Replace UV Bulb Annually Pre-Delivery Information
c a n a d i a n s p a c o m p a n y . c o m

How to change Canadian Spa Wave X

Zone Lamp
Before delivery check your spa Check that the hot tub can
IMPORTANT: ON OFF height and width and add 5cm clear a 90° turn
clearance on each side to ensure
1) Turn off the power. 2) Allow the UV Lamp to cool before replacing. Turn both red valves off horizontal position access.
3) Do not look at a lit UV Lamp to avoid eye damage. (see photos above) to SHUT OFF the water
and isolate the UV chamber.

Rotary Isolation Switch Ensure you have prepared

(pictured). Make sure you have a level concrete base or a
a qualified electrician prepare properly fitted existing patio or
the electrics. Allow 5 metre decking with access to a drain.
slack to connect to Spa.
NOTE: A 10-15 cm concrete base is ideal preparation for a hot tub.

Step 1: Unscrew the 2 red-marked Step 2: Remove the red lid Step 3: Unplug this white connector Step 4: Take out this black Access: Canadian Spa hot tubs are usually delivered on a flat Decking around your spa: Ensure that you are aware of the
screws. protective sleeve bed trailer, up to 5 metres long, 2.4 metres wide and 3.5 above measurements. Always consider during your planning
metres high. Please ensure that there is adequate access for that any decking boards and supporting beams that you install
such a vehicle to reach your property. When off loading from allow access to the sides of your Spa. It is the customers’
our vehicle to the spa site, a minimum of 1100mm width is responsibility to ensure that any decking is clear of these areas
required, (some models vary) this also needs to be flat and a prior to any visit by our technicians (Allow 1 metre clearance
minimum clear vertical height of 9ft should be considered also. around your hot tub and if you have decking ensure part of
your decking can be removed in order to gain access for future
Electrical supply: If you are having your spa installed, it will repair or servicing). If you are unsure then please ask before
be necessary to have a dedicated electrical circuit supply ground construction and the delivery of your spa.
fitted. You will require up to 32 Amp (type C Breaker) supply, Your spa must be sited on a solid, flat, level base which is the
dependent on the length from the service point. Your spa must same size or larger than the spa. The base can be either a
be protected via a RCD and suitable over current protection. 10-15cm concrete slab or suitably strengthened timber
decking or existing patio area assuming it has suitable
A minimum of 5 metres of cable is required for connection into foundations of hardcore. Whatever base area is chosen, it must
Step 5: Pull out the bulb to change it Step 6: Put the bulb inside the metal Step 7: Plug in the white connector Step 8: Cover the red lid and install your spa from the Isolator. be of suitable load bearing capacity. Please ensure your base
tube and cover it with black these 2 screws has suitable drainage.
protective sleeve Electrical installation: Arrange for a licensed electrician run
the required 230-volt power line to the spa installation site.
Wave Zone UV Lamp Kit KK-11202 This power line must be permanently connected (hard-wired)
to the mains supply. Do not use extension cords or plug-in type
The Advanced Oxidation Process is used in Canadian Spa Company's Hot Tubs. connections. At the site where the spa is to be located leave 5
Combining our Ozone Generator with Ultra Violet Light creates a unique bacteria metres of cable and the appropriate cable gland. All electrical
fighting superhero: Super Hydroxyl Radicals. They easily overcome even the most wiring to a spa must be installed by a qualified, licensed
Ensure part of your decking can be removed in order to gain access for future
electrician, and meet required electrical standards.
powerful of bacteria. repair or servicing

Water: The best means of filling your spa is with a garden

hosepipe (use cold water not hot water). Please ensure that Optional CraneService is available
you have one readily available. If you are aware that your water
Spa Status LED pressure is poor, we should be advised prior to delivery. The
Our new Spa Status LED provides convenience, right at your finger design of our spas allows for easy drainage, again, using the
tips. Check the status of your spa by looking at the colour of the LED hosepipe which conveniently fits onto the drain valve situated
light from afar. at the base of your spa. Ideally, you should empty the water to
a nearby drain. You may wish to purchase a suitable
submersible pump to speed up this process.
NORMAL REMINDER NEEDS
OPERATION NOTIFICATIONS ASSISTANCE

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 T O R O N T O U V S PA T O R O N T O U V S PA

Filling up your Spa Draining your Spa/Using drain valve Installation: Electrical power requirements
IMPORTANT: Before draining your spa shut off the
electrical breaker connected to the spa.
IMPORTANT: Before filling the spa, it is important to read and Power connections
understand the water chemistry section of this manual. Do not Single Phase (A) is the normal wiring configuration for most household electrical installations (3 wires: live, neutral and earth). If however you
proceed until the water chemistry section is understood and the have insufficient Amps you will need to use other connection (see below). 2 Single Phase connection (B) is used in circumstances where the
source water is tested. power supply is limited and where you need more Amps. 3 Phase (C) is used in certain areas of Europe where 3 Phase power is available and
the installation warrants it. NOTE: Canadian Spa Company requires that the electrical installation of your hot tub is carried out by a
Verify that the spa is in the desired final location. Once filled, the professionally licensed electrician and that all local electrical and building codes are adhered to.
spa cannot be moved without draining.
A.) Single Phase connection (Most common):
Follow these filling instructions to avoid damage to the spa pumps: CONNECTING HOT TUB TO RCD AND CONSUMER PANEL: Consumer panel
1. Inset closed position. 2. Extended closed position )pull
1. Leave power to the spa off until spa is completely filled. (Push in to release internal out to fully extended position
O-Ring seal prior to Step #2) and remove cap); place cap in • All hot tubs must be wired with the appropriate sized wiring. Failure to do so will RCD Breaker
2. Never leave an unfilled spa exposed to direct sunlight with cause equipment damage and will not be covered by your warranty
safe place.
out the Spa Cover installed. Resulting damage such as
bubbles and wrinkles in the spa shell and fading of the jet • All hot tubs must be protected with a appropriately sized RCD (Residual Current Hot tub control box
faces is not covered by the manufacturer’s warranty. Device) in the consumer panel. Have your electrician verify using the diagram
3. Never operate spa pump without water because this could opposite.
result in permanent pump and/or heater damage which is
not covered by the manufacturer’s warranty. ADDITIONAL ITEMS NEEDED TO HELP COMPLETE ELECTRICAL CONNECTION:
4. Remove all warning labels from spa shell.
1. RCD Breaker, 2. Electrical cable (check length and width for amperage and
6. Remove the filter lid, basket and filter cartridge. 3. Full extended closed 4. Open position for draining
distance), 3. Cable gland. 4. Tidy clips
position (attach garden hose in (turn hose and fitting ¼ turn
7. Inspect all Jets (shipping may cause jets to become loose the full extended closed clockwise and insert ½ way to
or detached). Check to see that the black Drain Valve position). open position for draining).
(located to the left or right of the front access panel) is closed.

IMPORTANT: Follow the next steps closely to prevent damage to

the Spa Pump.
Filter Type: Glacier Antimicrobial Filter Set SKU: KA-10032 ELECTRICAL
REQUIREMENTS
FOR WIRED
HOT TUBS
5. Open position for draining 6. Full closed extended
(turn hose and fitting ¼ turn position (remove hose and
counter clockwise and pull out to replace cap).
full extended closed position). Spa System Box
J 6

PUMP 1
J31=CE J
HTR
8. Insert garden hose or other clean water source directly into SEL

filter housing. Push hose pipe into filter housing until it stops. K2

J56
J57
J55
J59
Fill up to top of the skimmer Secure hose placement and F6 30A
turn on water. Filling the spa through the filter housing 3
J60 J41

prevents an air lock from occurring in the spa pump, which is

J51
J52
an air pocket preventing the flow of water through the pump. TB1
1
Permanent damage caused by running the pump with an air Spa System Box
7. With replaced cap screwed 8. Closed inserted position.

J37 J72
J4 J42
lock or without water) is not covered by the manufacturer’s on, turn ¼ turn clockwise and
5 2 1
A.) Single Phase connection (most common):

1
warranty. push in all the way to inserted J 6
Single Phase (live 1, neutral 1, live3 2, neutral 2, ground)]2
4

PUMP 1
J31=CE J

J36
J12
closed position. HTR
SEL

9. Check for leaks! Although spas are fully checked at the 230VAC, 50/60Hz, 2þ, 16A, (Circuit Breaker
4 rating
J53 = 20A max each
K2

factory, shipping and delivery might cause a leak. Accessing your spa controls phase line.) J

J56
J57
J55
J59

5
9
4
7
5
8
F6 30A
J60 J41
10. Before power is applied familiarise yourself with the spa 3

control operations.
J25=HTR1
J26=HTR2 J9 J33 K9 J32

CIRC PUMP
J27=HTR3 K4 J13
K6

F2 10A 250VAC
To access the
J30=TEST J46

A/V HOT

J18
AUX**
PUMP 1

J20

OZONE
J31=CE

F7 10A 250VAC
J38

J81
J51
J52
HTR
SEL

TB1
K2 J39 K8 J50

J56
J57
J55
J59
J19

Control Pack undo

J10 J43 J34 J35
F6 30A

11. Turn water off and remove hose.

K12 MAIN MAIN
J60 J41 230V

1
F8 30A J24
115V 115V J5
1 J109 J108 J107 J91
T1 AUX
F3 0.3A SLO-BLOW

J51
J52
J98
the 3 screws on
TB1
K1 J101
1 J27
J23
J22 SERIAL
K3

J37 J72
J4 J42

J47 J61
J1 J3
J37 J72
J4 J42
2 J26 J30
2 J49 J44 J48

12. Reinstall filter cartridge, basket and filter lid.

J8

both panel strips

J25 J31
3

2
2 AUX
3

1
K5

5
J15

J36
J12
J88
J62
3 J29 J40

J7
J6
LIGHT K7 VAC
4 J53 J58 REMOTE
F4 3A SLO-BLOW
J111 10

J110
1

J45
J79
J54
J77
J75
J78
J17 J16
GND
J11
4 ON S1 AUX
J28 FRZ

13. Add start-up Chemicals after power is turned on. 4 3 2

J36
J12
4 J53

J
0

5
9
4
7
5
8

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J25=HTR1
J26=HTR2 J9 J33 K9 J32

1
CIRC PUMP

J27=HTR3 K4 J13
K6
F2 10A 250VAC

J30=TEST J46
A/V HOT

J18
AUX**
PUMP 1

J20

OZONE

J31=CE
F7 10A 250VAC

J38
J81

HTR
SEL

K2 J39 K8 J50
J56
J57
J55
J59

J19
J10 J43 J34 J35
F6 30A K12 MAIN MAIN
J60 J41

1
F8 30A
J109
J24
115V 115V
230V

J108 J107 J91

J5
2
T1 AUX
F3 0.3A SLO-BLOW
J51
J52
J98

TB1
J101
 T O R O N T O U V S PA T O R O N T O U V S PA

Installation: Electrical power requirements How your spa functions

OZONE
AO3P LINE PRE-FILTER
REMOVES
Debris
DRAIN AO³P CHECK
VALVE UV SYSTEM VALVE

OZONE MAZZEI INJECTOR T

MIXING VALVE
PUMP
CHAMBER CONTROL T VALVE
ANTI-BACTERIAL FILTERS
HEATER INHIBITS BACTERIAL
B.) 2 x Single Phase C.) 3-Phase 5 wires (live 1, live 2, live 3, neutral, ground)] GROWTH
(live 1, neutral 1, live 2, neutral 2, ground)] 400VAC, 50/60Hz*, 3þ, 16A, (
230VAC, 50/60Hz, 2þ, 16A, Circuit Breaker rating = 20A max each phase line.)
(Circuit Breaker rating = 20A max each phase line.)
ATTACHING YOUR SPA COVER
In 3x16A Service: The Spa Cover is an important accessory to help preserve the spa’s temperature. The Spa Cover
In 2x16A Service:
Pump 2 is on one service. also serves as a safety device, preventing unauthorised users from entering the spa. Proper
Pump 2 (if any) and the Heater are on one service.
The Heater is on another service. installation of the Spa Cover is an important addition in the spa installation.
Everything else is on the other service.
Everything else is on the remaining service. 1) Remove Spa Cover from packaging. 2) Place Spa Cover on spa in order to allow easy
For 2-Wire connection: access to the topside console when opening the cover.
1.Completely remove jumper on J51 and J88. For 3-phase connection: 3) Line up attaching straps and secure with mounting hardware and use locking mechanism
2.Completely remove jumper on J52 and J62. 1.Completely remove jumper on J51 and J88. to lock Spa Cover in place.
3. Make a connection between jumper J60 andJ36 2.Completely remove jumper on J52 and J62. IMPORTANT:
4. Make a connection between jumper J41 and J12 3. Make a connection between jumper J60 andJ45 Always lock Spa Cover in place when not using the spa. Do not walk or sit on Spa Cover.
5. Make a connection between jumper J46 and J75 4. Make a connection between jumper J41 and J79 Remove snow build-up to avoid breaking the foam inner core. Do not drag Spa Cover on
6. Make a connection between jumper J20 and J77 5. Put DIP switches A2 and A3 on ON and DIP switch A5 on OFF. rough surfaces.
7. Make a connection between jumper J38 and J54
8. Put DIP switches A2, A3 and A5 on ON TOP MOUNT HOT TUB COVER LIFTER
Fully compatible with ALL our Canadian Spa hot tubs and spas and most other
POWERING UP YOUR SPA 5. The default pre-set temperature is 36.5°C. The last measured brands; this Cover Lifter is the ideal choice to complement your Hot Tub, making
temperature is constantly displayed on the LCD readout. This cover removal and replacement a quick, one-handed operation and reducing
Once the spa is properly wired and filled with water, the spa power can
temperature will be current only when the pump has been wear and tear.
be turned on and Start-up chemicals added.
running for at least 2 minutes. Set the desired temperature • Low-profile design
1. Turn on RCD breaker. If breaker trips immediately check between 26- 40°C (80-104°F) by pressing the temp button(s). • Virtually zero clearance required behind spa – great for tight spaces
Neutral and Ground Wire connections. Upon initial power up, If the water temperature is below the set temperature, the spa’s (particularly if your spa is located in a gazebo)
4 sets of numbers flash on the LED display of the topside heater and heat indicator light will turn on. All features of • Mounts directly to the spa
Console. The last number in the sequence is the incoming the Topside Console will be available. The spa will heat • Fits up to 2.4m Spas
power meter which can be used to verify that the spa is wired approximately 1° every 30 minutes per 1,000 litres. • Made of Aluminium
correctly.
6. Check for leaks! Although spas are fully checked at the factory, BOTTOM MOUNT HOT TUB COVER LIFTER.
2. The spa begins an automatic priming routine which will last 6
shipping & delivery might cause a leak. Remember to pay Fully compatible with Canadian Spas; this Cover Lifter is the ideal choice to
minutes (“Pr” is on the LED display).
particular attention to barrel unions adjoining the heater. complement your hot tub or spa, making cover removal and replacement a quick,
3. The priming routine will automatically run each spa pump to Contact your Canadian Spa dealer directly if there is a problem.
prime. When the “Pr” is displayed, press any PUMP button one-handed operation while reducing wear and tear on your hot tub cover.
to prime that pump or wait for the priming routine to turn If your new spa pump does not prime (flow) on the initial start-up you • Mounts directly to the spa
on the Pump. IMPORTANT: To avoid pump damage, do not run may be experiencing an “air lock”. • Made of black powder-coated Aluminum
pumps for more than 1 minute without moving water. If no water • Requires 31cm - 46 cm rear clearance
This normal occurrence can be easily corrected by loosening the
is moving, turn the power off and perform air lock procedure. plumbing union on the suction side of the Jet or Pump until water LED LIGHTING
4. The Topside Console display flashes “38C/100F” then press flows into the pump and all air is expelled. Change the colour of your spa with a press of a button, 13 colour options to
“--C/F” for approximately 2 minutes to determine water choose from. Chromatherapy is a great way to relax in your spa using colours to
PRESS BUTTONS SLOWLY FOR FIRST RUN WHEN STARTING UP
temperature as it flows through the heater. change your mood.
ONCE PR EXITS, SET TEMPERATURE ON SPA (SEE SPA OPERATION
SECTION FOR DIFFERENT SPA TOPSIDES)

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FREE Water
Spa Functions Chemical Guide Test App
Pumps
Press the “Jets 1” button once to turn pump 1 on
Temperature and Temp Range
or off, and to shift between low- and high-speeds Adjusting the Set Temperature
if equipped. If left running, the pump will turn off When using a panel with Up and Down buttons (Temperature
after a time-out period. The pump 1 low-speed will buttons), pressing Up or Down will cause the temperature to
time out after 30 minutes. The high-speed will time out after flash. Pressing a temperature button again will adjust the set
temperature in the direction indicated on the button. When the Spa Flush
15 minutes. Annually flush the spa to
LCD stops flashing, the spa will heat to the new set remove bio-film that has
The low-speed of pump 1 runs when the other pump is on. If temperature when required. attached to the interior of
the spa is in Ready Mode, Pump 1 low may also activate for at the spa pipes.
least 1 minute every 30 minutes to detect the spa temperature Starter Chemical Kit Deluxe Chemical Kit
TEMPERATURE UP KA-10164
(polling) and then to heat to the set temperature if needed. KA-10122 KA-10089
When the low-speed turns on automatically, it cannot be
deactivated from the panel, however the high speed may be Chlorine Granules - Disinfection
started. TEMPERATURE DOWN To protect your health, ensure that your spa water is disinfected thoroughly on a regular basis. This is particularly
important in spas, as the high water temperatures provide an ideal breeding ground for bacteria. To prevent water care
Filtration and Ozone problems, there must always be sufficient levels of disinfectant in the water.
Pump 1 low and the ozone generator will run during filtration. Pressing the button again will cause the temperature to The use of Chlorine granules is the traditional method of disinfecting spas. Chlorine granules dissolve quickly, without
The system is factory-programmed with two filter cycles that change in one direction (e.g. UP). After allowing the display residues, and do not bleach the surfaces. The granules are pH-neutral, i.e. the pH value of the water does not change
will run 10 minutes after power-up. The filter duration is to stop fl ashing, pressing the Temperature Button will cause with the dosing of the granules.
programmable. the temperature to flash and the next press will change Check the pH value using the 3 function test strips at least once a week, and, if necessary, adjust it to 7.2 – 7.6. Add
the temperature in the opposite direction (e.g. DOWN). The 10 g/m³ of Chlorine granules after each bathing session. Let the circulation pump run for 10 minutes, and then check
Freeze Protection temperature can be set between 16°C and 40°C (60°F and afterwards using 3 function test strips that the ideal value of 1.0 – 1.5 ppm (mg/L). is reached. If necessary, continue
104°F). to dose. The granules are dosed directly into hot tub water. KA-10123
If the temperature sensors within the heater detect a low
enough temperature, then the pump automatically activate to
provide freeze protection. The pump will run either Press-and-Hold
continuously or periodically depending on conditions. If a Temperature button is pressed and held when the pH Up and pH Down Foam Free
temperature is flashing, the temperature will continue to The pH value is the basis for reliable disinfection. The care If your spa water has a tendency to foam,
In colder climates, an optional additional freeze sensor may change until the button is released. If only one temperature products only work perfectly when the levels are correct, then we recommend you add Foam Free.
be added to protect against freeze conditions that may not be button is available and the limit of the Temperature Range is meaning the water is not harmful to skin, hair or eyes. The ideal The product is added directly to the spa
sensed by the standard sensors. Auxiliary freeze sensor reached when the button is being held, the progression will pH value is between 7.2 and 7.6. The pH value is influenced water. If the water continues to foam,
protection acts similarly except with the temperature reverse direction. by various factors. For example it increases when fresh water even after the product has been added,
is added. Increasing the water temperature or using the jets replace the water.
thresholds determined by the switch. See your dealer for details.
LIGHTS changes the pH value. Therefore, check the value at least once KA-10054
a week and, if necessary, increase the levels using pH Up or
Clean-up Cycle Press light button to turn on and off the lights. decrease with pH Down. The granules are dosed directly into
When a pump is turned on by a button press, a clean-up cycle Each consecutive press will alternate through the spa water.
begins 30 minutes after the pump is turned off or times out. different lighting modes and colours.
pH Up: KA-10051 / pH Down: KA-10050
The pump and the ozone generator will run for 30 minutes or
more, depending on the system. Scale Control Alkalinity Booster
The overall hardness is a measure of the amount of calcium Alkalinity booster will prevent erratic
and magnesium in the water. Scale Control prevents calcium changes in the pH level of the spa/hot
precipitations forming on the walls and in the pipes of your spa. You tub water. Alkalinity Booster will help the
Airlock warning messages can find out the overall hardness level of your water by contacting bromine or chlorine in the spa/hot tub
your local water supplier. With a level over 200 ppm (mg/L)., work more efficiently. Alkalinity Booster
If you receive any of these error messages on your spa you could have an airlock: FLO heating the water can cause lime-scale deposits on the walls, raises the total alkalinity of the spa/
creating rough surfaces. To prevent lime-scale deposits, always hot tub water preventing any corrosion
that could be cause by low alkalinity.
How to release an airlock use Scale Control after refilling.
KA-10055 KA-10146
Air Lock Release Valves
Test strips Spa Clear
To bleed air from the pump valves (see photo opposite): Canadian Spa 3 Way Test strips to check the levels of Chlo- Super highly Concentrated Clarifier
• Turn one of these valves slightly until you can here a hissing noise rine, PH and Total Alkalinity. Simple and easy to use. Ensure • Adds brilliance back to spa water
• Once water comes out tighten the valve back up, pump has been bled of the trapped air your spa is always safe to use. Pack of 50 strips. Dip a test • Aids filter in removing suspended
strip into the water and compare to the colour chart to take particles
If your spa pump does not prime (flow) on the initial start-up you may be experiencing an “air lock”. readings for: - Chlorine, pH, Total Alkalinity. • Non-toxic. Will not affect pH level.
TIP: Chlorine and pH should be checked EVERY TIME the spa • Reduces chlorine demand when
This normal occurrence can be easily corrected by loosening the plumbing union on the suction side of the Jet or Pump until water
is used to ensure that the water is safe to use! Go to App, put used regularly
flows into the pump and all air is expelled.
in your test results and it will tell you what to add and how • Restores water clarity
PRESS BUTTONS SLOWLY FOR FIRST RUN WHEN STARTING UP ONCE PR EXITS, SET TEMPERATURE ON SPA much. KA-10052 KA-10053

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TROUBLESHOOTING GUIDE 2 Pump Control System (TP500)

PROBLEM POSSIBLE CAUSE SOLUTION Initial Start-up
When your spa is first activated the display will do a count sequence of M100, L232, V52, 1-3 afterwards a message will display
CLOUDY WATER A) organic contaminants build-up A) shock treatment with Granular Chlorine ‘RUN PUMPS PURGE AIR’ on Priming Mode - now press the JET Button to make sure the pump is running and water flowing from
B) suspended particles B) add Granular Chlorine, use SPA-BALL the jets. If there is no movement of water please visit our Service Portal: support.canadianspacompany.com submit a ticket in
C) pH high C) add pH DOWN until pH level reads 7.2–7.6 our system and our global team will effectively solve your issue quickly and efficiently 24/7.
D) total alkalinity too high D) add pH DOWN, adjust total alkalinity to 80–150 p.p.m.
E) poor filtration E) dirty filter, replace filter Priming Mode will run for approximately 5 minutes (Press TEMP-UP to skip Priming Mode) then the spa will begin to run Jets on
F) high dissolved solids F) empty spa and refill low speed and after a few minutes the heater will start when in ‘R’ (Ready Mode).
COLOURED WATER Debris in water Use Chlorine Granules.
MENU
High concentration of oils and organic Squirt FOAM-FREE on foam. Use the SPA-BALL Press for Menu
FOAMING options
contaminants being agitated by jet
JETS
Activates jets
SCALE DEPOSITS High calcium level, high pH, high alkalinity Drain partially, add Granular Chlorine, correct pH level to TEMP UP
7.2–7.6 and alkalinity to 80–150 p.p.m. Increase
Temperature JETS
Activates jets
ODOUR High level of organic contaminants combined chlorine. Shock with Granular Chlorine
Chlorine level too high TEMP DOWN
Decrease LIGHTS
Temperature On/Off/
EYE/SKIN IRRITATION A) pH too low A) add pH up until level is 7.2–7.6
B) combined chlorine due to high concentration B) shock with Granular Chlorine, add disinfectant Light modes
of organic contaminants

NO CHLORINE/ A) high concentration of organic contaminants A) add Granular Chlorine

BROMINE READING using up sanitizers B) replace at least once a year, keep cool and out
B) test trips may be ineffective of sunlight
Display Symbols
pH SCALE Helps to keep your spa
clean and
achieve
pH LOW pH NORMAL pH HIGH crystal
clear
• Reduced efficacy of disinfection • Reduced efficacy of disinfection
water!
Low PH and low-quality • Corrosion of metals 7.2 -7.6 • Skin & eye irritation
chlorine causes the heater • Skin & eye irritation • Forms limescale deposits
Canadian Spa Company Spa Ball KA-10003
element to calcify • Unpleasant odour • Staining of the filter

Chemical Video Guides on Canadian Spa Company channel

A - Heat F - Light K - Auxiliary (Jets 3 or Microsilk)

B - Ready Mode G - Clean-up Cycle L - Temperature Range (High/Low)
C - Rest Mode H - Jets 1 M - Set (Programming)
D - bbaTM 2 On I - Jets 2 N - Filter Cycle (1 or 2 or Both)
E - WiFi (Cloud Connection) J - Blower O - AM or PM (Time)

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Settings 2 x Pumps standard & Simple Options Trouble shooting

Press Menu button until you reach the mode you require. ISSUE POSSIBLE CAUSE SOLUTION
• No power Breaker or RCD off Check that RCD breaker is turned ON
TEMP FLTR 1 Loose wire connection Check wire connections
• RCD trips Mis-wired Check wiring per diagram, especially neutral wire
- Temp Up button – until arrow is either pointing up or (Set 1 -12 hours every 12 hours on simple) Component failure Perform elimination test to determine failed component. See
down. (Arrow up will maintain heat / Arrow down will - Temp Up button – BEGN will be displayed. elimination test section
drop the temp by 10 degrees.) • Heater not operating or spa not heating Temperature set to low Set temperature above current water temperature
- Temp Up button – Hour will be flashing.
- Menu button to select. Water level too low Add water until water level is 1 inch (25mm) above Water Line
• Press Temp Up button to cycle to the hour preferred Blown fuse Check 30amp bus fuse on control board
to start. Component failure Contact dealer
MODE - Menu button to select – minutes now flash. • Pump not operating or turns off Air lock See Air lock procedure (Page 12)
- Temp Up button – press until either Ready or Rest is • Temp Up to adjust the minutes – goes up 15 minutes
after a short time Improper voltage to pump Contact dealer or qualified electrician
displayed (Ready maintains its set temperature / Rest Time out As a safety precaution, the Spa Controller only allows Pump
with every press. operation for 15 minutes continuously
will only heat within the filtration cycles) Component failure Contact dealer or qualified electrician
- Menu button to select.
- Menu button to select. Thermal overload During extreme high ambient temperatures the pump motor
RUN HRS is then displayed. may reach the motor thermal overload limit. Wait until motor
- Temp Up button – press to how many hours you would cools and retry. If problem persists contact dealer
SET TIME (Not used with Simple Option) like the filtration cycle to run. • Pump surging Low water level Add water until water level is 1 inch (25mm) above water line
- Temp Up button – hour will flash on display. • Light will not turn on Burned out bulb Change bulb
(recommended filtering cycle - 4 hours twice a day) Light bulb may have fallen out Unscrew back housing and reinsert bulb
• press Temp up button until desired hour. - Menu button to select. • Ozone Generation Unit will not Blown fuse Check Ozone fuse
- Menu button to select – minutes will flash. • Minutes – press TEMP Up button – goes up in 15 operate Burned out UV bulb Replace unit
• press Temp Up button until desired minute. Component failure Contact dealer
minutes every press.
• No water Flow from Jets Air lock See air lock procedure
- Menu button to select. - F1 ENDS - Menu button to select. Adjustable jets turned off Turn jets on
Faulty pump or motor Contact dealer
Slice valve closed Open slice valve
FLIP FLTR 2 Clogged filter Clean or change filter
- Temp Up button – will invert the display so it can be seen (Not used with Simple Option) • Jet popped Out Jet face not seated Insert jet and turn clockwise until jet snaps into place you will
in spa. - Temp Up button – OFF will be displayed press Temp Up feel the jet seat
- Menu button to select. Broken jet Contact dealer
for it to be ON
• No air flow from jet Adjustable jets turned off Turn jets on
- Menu button to select. Air control valve not open Open air control valve
LOCK - Temp Up button – BEGN will be displayed. Broken jet Contact dealer
Jet not seated properly Insert jet and turn clockwise until jet snaps into place as it seats
Panel Lock - Temp Up button – Hour will be flashing. • Noisy Pump or Motor Air lock See air lock procedure
- Temp Up button – PANEL will be displayed. • Press Temp Up button to cycle to the hour preferred Low water level Add water until water level is 1 inch (25mm) above water line
• Temp Up button - cycle between On and Off. to start. Clogged filter Clean or replace filter
Damaged or warn motor bearings Contact dealer
• Once ON is displayed press MENU button to select. - Menu button to select – minutes now flash.
• Spa Overheating High ambient temperature During extreme high ambient temperatures the spa may over
(The buttons on topside panel will now be unresponsive) • Temp Up to adjust the minutes – goes up 15 minutes heat due to internal friction with in the plumbing. Reduce set
Temp Lock with every press. temperature or remove spa cover to cool.
Filtration duration Reduce filtration cycle duration to minimum setting
- Temp DOWN button – TEMP will be displayed. - Menu button to select.
• Spa will not turn off Spa is trying to heat Check set temperature or heat indicator light on topside
• Temp up button – cycle between On and Off. - RUN HRS is then displayed. console is ON
• Once ON is displayed press MENU button to select. - Temp Up button – press to how many hours you would Spa is on high filter cycle Check filter cycle and reduce to 2 or 4
like the filtration cycle to run. • Abnormal water Excessive evaporation Check and adjust spa cover if needed
(The Temperature buttons will now be unresponsive – jet Excessive splashing Monitor water level after each use
buttons will work) - Menu button to select.
• Water not clean Dirty or clogged filter Clean or replace filter
• Minutes – press TEMP Up button – goes up in 15 Poor water chemistry See common water problems section
minutes every press.
UNLOCK

Insufficient filtration Cycle duration
High solids content
Based on usage ,adjust filtration cycle duration
See common water problem section
- Menu button to select.
- Press and hold down TEMP UP while you press the
MODE Button 2 x Slowly. (Topside panel is now unlocked F2 ENDS – press MENU button to select.
and normal operations enabled)
PREF SERVICE PORTAL Need assistance? Visit our Service Portal:
support.canadianspacompany.com
Submit a ticket
HOLD Service tech The FAQ section provides answers to your hot tub questions. Customer Support
on Canadian Spa Company channel
- Temp Up button – ‘HOLDING FOR 1:00’ will be
displayed. UTIL Submit a ticket in our system and our global team will
effectively solve your issue quickly and efficiently 24/7.
(Pump/s will shut down for 1 minute to allow time to Service tech
replace filters)
- Press Temp Up-to restart or wait for the minute HOLD to end.

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Fill it up! Ready Mode and Rest Mode

Preparation and Filling In order for the spa to heat, a pump needs to circulate water through the heater. The pump that performs this function is
Fill the spa to its correct operating level. Be sure to open all valves and jets in the plumbing system before filling to allow known as the “primary pump.”
as much air as possible to escape from the plumbing and the control system during the filling process.
After turning the power on at the main power panel, the top-side panel display will go through specific sequences. These Primary pump is a 2-Speed Pump 1, Ready Mode (indicated by ) will circulate water periodically, using Pump 1
sequences are normal and display a variety of information regarding the configuration of the hot tub control. Low, in order to maintain a constant water temperature, heat as needed, and refresh the temperature display.
This is known as “polling.”
Priming Mode - MO19*
This mode will last for 4-5 minutes or you can manually exit the priming mode after the pump(s) have primed. Rest Mode (indicated by ) will only allow heating during programmed filter cycles. Since polling does not occur, the
temperature display may not show a current temperature until the primary pump has been running for a minute or two.
RUN PMP5 PURG AIR ----
In Rest Mode, the spa will only heat to set temperature during programmed filter times.

Regardless of whether the priming mode ends automatically or you manually exit the priming mode, the system will
automatically starts normal heating and filtering at the end of the priming mode. During the priming mode, the heater is
disabled to allow the priming process to be completed without the possibility of energizing the heater under low-flow or
no-flow conditions. Nothing comes on automatically, but the pump can be energized by pushing the “Jets”
or “Aux” buttons.

Priming the Pump

As soon as the above display appears on the panel, push the “Jets” button once to start the Pump in low-speed and then again
to switch to high-speed. will now be running in high-speed to facilitate priming. If the pump has not primed after 2 minutes, and
water is not flowing from the jets in the spa, do not allow the pump to continue to run. Turn off the pump and repeat the process.
Note: Turning the power off and back on again will initiate a new pump priming session. Sometimes momentarily turning the
pump off and on will help it to prime. Do not do this more than 5 times. If the pump will not prime, shut off the power to the spa
and call for service.

Important: A pump should not be allowed to run without priming for more than 2 minutes. Under NO circumstances should
a pump be allowed to run without priming beyond the end of the 4-5 minute priming mode. Doing so may cause damage to
the pump and cause the system to energize the heater and go into an overheat condition.

Exiting Priming Mode

You can manually exit Priming Mode by pressing the “Warm” or “Cool” button. Note that if you do not manually exit the
priming mode as described above, the priming mode will be automatically terminated after 4-5 minutes. Be sure that the
pump have been primed by this time. Once the system has exited Priming Mode, the top-side panel will momentarily display the
set temperature but the display will not show the water temperature yet, as shown below.

This is because the system requires approximately

1 minute of water flowing through the heater to
determine the water temperature and display it. Water Temperature Setting

---C

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Show and Set Time-of-Day Restricting Operation

Be sure to set the Time-of-Day The control can be restricted to prevent unwanted use or temperature adjustments. Locking the panel prevents the controller
Setting the time-of-day can be important for determining filtration times and other background features. from being used, but all automatic functions are still active.

When in the TIME menu, SET TIME will flash on the display if no time-of-day is set in the memory. Locking the Temperature allows Jets and other features to be used, but the Set Temperature and other programmed settings
cannot be adjusted.
24-hour time display can be set under the PREF menu.
Temperature Lock allows access to a reduced selection of menu items. These include Set Temperature, FLIP, LOCK, UTIL, INFO
and FALT LOG.

Note:
This note refers to systems that do not keep track of Time-of-Day when powered down.

If power is interrupted to such a system, Time-of-Day is not stored. The system will still operate and all other user settings Unlocking
Sub-Menu Detail – Unlocking the Set Temperature or All Buttons
08-06-09

will be stored. If filter cycles are required to run at a particular time of day, resetting the clock will return the filter times This Unlock sequence may be used from any screen that may be displayed on a restricted panel. If the panel has both an UP and
to the actual programmed periods. a Down button, the ONLY button that will work in the Unlock Sequence is the UP button. The temperature will not Unlock if the
Unlock sequence is done while the panel is displaying “LOCK”.
When such a system starts up, it defaults to 12:00 Noon, so another way to get filter times back to normal is to start up
the spa at noon on any given day. SET TIME will still flash in the TIME Menu until the time is actually set, but since the spa
started at noon, the filter cycles will run as programmed.

Flip (Invert Display) Sub-Menu Detail – Set Light Timer

Light Timer
Programming
Light Timer Option
If LITE TIMR does not appear
in the Main Menu, the Light
Timer feature is not enabled
by the manufacturer.

When available, the Light

Timer is OFF by default.

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Adjusting Filtration Preferences

Main Filtration F / C (Temp Display)
Filter cycles are set using a start time and a duration. Start time is indicated by an “A” or “P” in the bottom right corner of the Change the temperature between Fahrenheit and Celsius.
display. Duration has no “A” or “P” indication. Each setting can be adjusted in 15-minute increments. The panel calculates the
end time and displays it automatically. 12 / 24 (Time Display) (Not used in Simple Mode)
Change the clock between 12 hr and 24 hr display.
Filter Cycle 2
Optional Filtration RE-MIN-DERS (Reminders)
Sub-Menu Detail – Set Filter Cycle 1 Filter Cycle 2 is OFF by Turn the display of reminder messages (like “Clean Filter”) On or Off.
default. Note: Reminders continue to run in the background even when not displayed. So turning the display of Reminders On or Off does
It is possible to not reset any Reminder counts.
overlap Filter Cycle 1
and Filter Cycle 2, CLN-UP (Clean-up)
which will shorten Clean-up Cycle Duration is not always enabled, so it may not appear. When it is available, set the length of time Pump 1 will run
overall filtration by the after each use. 0-4 hours are available.
overlap amount.
Sub-Menu Detail – User Preferences

Purge Cycles
In order to maintain
sanitary conditions, the
pump will purge water
from their respective
plumbing by running
briefly at the beginning of
each filter cycle.

If Filter Cycle 1 is set for

24 hours, enabling Filter
Cycle 2 will initiate a
purge when Filter Cycle 2
is programmed to begin.

Sub-Menu Detail – STANDBY FOR 1 HR

Hold Mode –
MO37
Hold Mode is used
to disable the pump
during service
functions like 05-15-09

cleaning or replacing
the filter. Hold Mode
will last for 1 hour
unless the mode is
exited manually.

Drain Mode Additional Utilities

Some spas have a
special feature that Utilities
allows a pump to be In addition to INFO, The Utilities Menu contains the following:
employed when
draining the water. A / B (A/B Sensor Temperatures)
When available, this When this is set to On, the temperature display will alternate to display temperature from Sensor A and Sensor B in the heater.
feature is a component
of Hold Mode. Drain FALT LOG (Fault Log)
Mode will time out The Fault Log is a record of the last 24 faults that can be reviewed by a service tech.
with Hold Mode.
04-11-09

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General Messages HTR TOO HOT ----

CLN
RUN PMP5 PURG AIR ---- Appears on a regular schedule, e.g. every 180 days. Heater is too Hot (OHH)* – MO30 °F or °C is replaced by °T
Priming Mode – MO19 Vinyl covers should be cleaned and conditioned for One of the water temp sensors has detected 118°f (47.8°C) in The Control System is in Test Mode. Call for Service.
Each time the spa is powered up, it will enter Priming Mode. maximum life. the heater and the spa is shut down. You must press any * This message can be reset from the topside panel with any
The purpose of Priming Mode is to allow the user to run each button to reset when water is below 108°f (42.2°C). See “Flow button press.
CHEK
OZ Alternates with temperature or Related Checks” below.
pump and manually verify that the pump is primed (air is
purged) and water is flowing. This typically requires observing normal display. MEM
the output of each pump separately, and is generally not
PRE5 BTTN TO R5ET ----
possible in normal operation. Priming Mode lasts 4 minutes, Appears on a regular schedule, e.g. every 365 days. Memory Failure - Checksum Error* – MO22
but you can exit it earlier by pressing any Temp button. The Filters should be replaced occasionally to maintain proper spa A Reset Message may Appear with other Messages. At Power-Up, the system has failed the Program Checksum
heater is not allowed to run during Priming Mode. function and sanitary conditions. Some errors may require power to be removed and restored. Test. This indicates a problem with the firmware (operation
program) and requires a service call.
---C Appears on a regular schedule, e.g. every 365 days. Flow-Related Checks
Check your ozone and/or UV generator per your spa Check for low water level, suction flow restrictions, closed
Water Temperature is Unknown manufacture’s instructions. valves, trapped air, too many closed jets and pump prime.
After the pump has been running for 1 minute, the temperature On some systems even when spa is shut down, some Memory Warning - Persistent Memory Reset* – MO21
5RVC CHEK Alternates with temperature or
equipment may occasionally turn on to continue monitoring Appears after any system setup change. Contact your dealer or
will be displayed.
normal display. temperature or if freeze protection is needed. service organization if this message appears on more than
TOO COLD one power-up, or if it appears after the system has been run-
Appears on a regular schedule, e.g. every 365 days. Have a ning normally for a period of time.
Too Cold - Freeze Protection service technician do a check-up on your spa per your spa Sensor-Related Messages * This message can be reset from the topside panel with any
A potential freeze condition has been detected, or the manufacturer’s instructions. button press.
Aux Freeze Switch has closed, and the pump is activated, 5N5R BAL- ANCE
depending on how your system was built. The pump is ON CLOK FAIL
for at least 4 minutes after the potential freeze condition has Heater-Related Messages Sensor Balance is Poor – MO15
ended, or when the aux freeze switch opens. In some cases, The temperature sensors MAY be out of sync by or 3°F. Call for Memory Failure - Clock Error* – MO20
the pump may turn on and off and the heater may operate
HTR FLOW LOSS ---- Service. Contact your dealer or service organization.
during Freeze Protection. This is an operational message, not
an error indication. Heater Flow is Reduced (HFL) – MO16
5N5R 5YNC ---- CALL FOR 5RVC ---- CNFG FAIL CALL FOR 5RVC
There may not be enough water flow through the heater to
carry the heat away from the heating element. Heater start up Sensor Balance is Poor* – MO26 Configuration Error – Spa will not Start Up
WATR TOO HOT ---- will begin again after about 1 min. See “Flow Related Checks” The temperature sensors ARE out of sync. The Sensor Balance Contact your dealer or service organization.
Water is too Hot (OHS) – MO29 below. is Poor fault has been established for at least 1 hour.
One of the water temp sensors has detected spa water temp Call for Service. 5TUK PUMP
110°F (43.3°C) and spa functions are disabled. System will
HTR ----
auto reset when the spa water temp is below 108°F (42.2°C). 5N5R A ---- CALL 5RVC ---- A Pump Appears to be Stuck ON – MO34
Check for extended pump operation or high ambient temp. Heater Flow is Reduced (LF)* – MO17 Water may be overheated. POWER DOWN THE SPA. DO NOT
There is not enough water flow through the heater to carry the B
ENTER THE WATER. Contact your dealer or service organization.
J29 TRIP ---- heat away from the heating element and the heater has
been disabled. See “Flow Related Checks” below. After the HOT CALL 5RVC
J29 Warning – MO44 problem has been resolved, you must press any button to reset Sensor Failure – Sensor A: MO31, Sensor B: MO32
J29 is typically used as a Heater Disable input. As such, it and begin heater start up. A temperature sensor or sensor circuit has failed. Call for A Pump Appears to have been Stuck ON when spa was last
should not typically be shorted at power-up. This message Service. powered - MO35
appears if J29 is shorted at power-up. HTR MAY BE DRY ---- WAIT ---- POWER DOWN THE SPA. DO NOT ENTER THE WATER.
Contact your dealer or service organization.
Reminder Messages Heater may be Dry (dr)* – MO28 Miscellaneous Messages
Possible dry heater, or not enough water in the heater to start
CHNG WATR
Alternates with temperature or it. The spa is shut down for 15 min. Press any button to WATR LEVL
normal display. reset the heater start-up. See “Flow Related Checks” below. NO COMM The water level is too low
Appears on a regular schedule, e.g. every 90 days. HTR DRY ---- No Communications Some systems have a water level detect, and this mes-
Change the water in the spa on regular basis to maintain prop- The control panel is not receiving communication from the sage appears if it detects that the water level is too low.
er chemical balance and sanitary conditions. Heater is Dry* – MO27 System. Call for Service. * This message can be reset from the topside panel with any
CLN COVR Alternates with temperature or There is not enough water in the heater to start it. The spa is button press.
shut down. After the problem has been resolved, you must
normal display. press any button to reset and restart heater start up. See “Flow BETA VER- 5ION ----
Related Checks”. Pre-Production Software
The Control System is operating with test software. Call for
Service.

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 T O R O N T O U V S PA T O R O N T O U V S PA

Reminder Messages Appears on a regular schedule, e.g. every 7 days.

Check sanitizer level and other water chemistry with a test kit
General maintenance helps. and adjust with the appropriate chemicals.
The display of Reminder Messages can be suppressed by CLN
using the PREF Menu. Alternates with temperature or
normal display.
Reminder Messages can be chosen individually by the
Manufacturer. They may be disabled entirely, or there may be a Appears on a regular schedule, e.g. every 30 days.
limited number of reminders on a specific model. The Clean the filter media as instructed by the manufacturer.
frequency of each reminder (e.g. 7 days) can be specified by
the Manufacturer. Appears on a regular schedule, e.g. every 30 days.
Residual Current Device (RCD) is an important safety device
Press a Temperature button to reset a displayed reminder and must be tested on a regular basis to verify its reliability.
message.
Every user should be trained to safely test the RCD associat-
CHEK PH ed with the hot tub installation. An RCD will have a TEST and
Alternates with temperature or RESET button on it that allows a user to verify proper function.
normal display.
Warning:
Appears on a regular schedule, e.g. every 7 days. If freezing conditions exist, a RCD should be reset
Check pH with a test kit and adjust pH with the appropriate immediately or spa damage could result. The end user should
chemicals. always trained to test and reset the RCD on a regular basis.
CHEK CHEM Alternates with temperature or

normal display.

Set ups

SC30 Buss fuse 30 Amp. KK-10382

Glass fuse 10 Amp. KK-10376

f3 fuse topside 1/8. KK-11107

Your Hot Tub Parts

DIP Switch Functions A8 in Off position not assigned

2.25" Small Point 2.25" Directional 2.25" Massage Jet 3.5" Directional Jet 3.5" Massage Jet 5" Directional Jet 5" Massage Jet 10” Waterfall Fixed-function DIP Switches A9 in Off position not assigned
Jet KK-10039 Jet KK-10040 KK-10041 KK-10050 KK-10051 KK-10052 KK-10053 KK-10155 A1 Test Mode (normally Off). A10 in Off position not assigned

A2 In “ON” position, add one high-speed pump (or blower) with Heater. WARNING: Setting DIP switches or jumpers incorrectly may cause abnormal
system behaviour and/or damage to system components. Refer to Switchbank
A3 In “OFF” position, add two high-speed pump with Heater. illustration on Wiring Configuration page for correct settings for this system.

Filter Lid SCF filter lid screws A4 In “OFF position, add 4 high-speed pump with Heater. A2, A3 and A4 work in combination to determine the number of high-speed
(2 per lid) Air Conntrol Waterfall valve Water Diverter Aromatherapy Cap LED Light Pop-Up Speaker devices and blowers that can run before the heat is disabled i.e A2 and A3 in
for skimmer
KK-10184 KK-10141 KK-10191 KK-10209 KK-10213 KK-10043 the ON position and A4 in the OFF position will allow the heater to operate with
KK-10888 KK-10859 A5 In “ON” position, enables Special Amperage Rule B. means heater
shuts off when pump is on high speed up to 3 high-speed pumps (or two HS Pumps and Blower) running at the same
time. Heat is disabled when the fourth high-speed pump or blower is turned
A6 Persistent memory reset (Used when the spa is powering up to on.
restore factory settings as determined by software Note: A2/A3/A4 all off = No heat with any high or blower.
configuration).
UV 15W lamp kit with J31 Jumper on 1 pin with 2.0kW or smaller heater
Big Red LX 5 hp 84 x 804"/213 x 213 Balboa CN613 BP600/ 2100 (M7) Audio Control sleeve KK-11202
Bread Pillow UV + Ozone Jumper on 2 pins with 3.0kW or higher heater
KK-010145
2 speed Pump Brown Cover Control 3 Kw heater Heater 3kW (6 Button)
KK-KK-11328
A7 in Off position 1 minute cool down for electric heating on for 5
KK-10319 KK-10004 KK-10328 KK-10285 KK-11320 minute cool down for gas heating.
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 T O R O N T O U V S PA

LIMITED WARRANTY TERMS, CONDITIONS AND LIMITATIONS

Canadian Spa Co. Manufacturing extends the following warranties to the Any defect or damage caused by installation, alteration or repair by
original purchasers of its portable spas: anyone who is not an employee of Canadian Spa Co. or authorised service
technician is not covered by the Warranty. This Warranty becomes void if the
Structural Warranty: Canadian Spa Co. warrants structure of the spa shell spa has been subjected to misuse, abuse, alteration or attempted alteration,
against water loss due to structural failure for the period of 10 years from repairs or attempted repairs by anyone other than an authorised Canadian
the date of purchase by the original owner. If in Canadian Spa Co. opinion, Spa Co. service technician, improper installation, improper water chemistry,
structure proves to be defective Canadian Spa Co. will repair or, at its option, improper maintenance, acts of god, or damage caused beyond the control
replace the defective structure without charge to the customer of Canadian Spa Co. Misuse and abuse shall include any operation of the
Surface Warranty: Canadian Spa Co. warrants the acrylic finish against spas other than as directed in the Canadian Spa Co. Manual.
defects in material and workmanship and specifically against blistering, Examples of misuse and abuse include, without limitation:
cracking or delamination for the period of two (2) years from the original
purchase date to the original purchaser. If, in Canadian Spa Co. opinion, the • Damage of the spa surface caused by leaving the spa uncovered while
surface proves to be defective during this period, Canadian Spa Co. will the spa is empty of water or due to covering the spa with plastic film of
repair or, at its option, replace the defective spa shell without charge to the any kind.
customer. • Damage to the spa surface caused by contact with cleaners or solvents.
• Damage caused by the operation of the spas at water temperatures
Plumbing Warranty: Canadian Spa Co. warrants the plumbing of the spa outside of the range of 2 – 40 degrees Celsius.
will remain free from leaks for the period of two (2) years from the date of • Damage caused by unapproved sanitizer such as calcium
purchase to the original purchaser. hypochlorite, tri-chlor type chlorine or any sanitising chemical that may
remain undissolved on the spa surface.
Equipment Warranty: Canadian Spa Co. warrants the equipment pack • Damage caused by failure to provide even sufficient support for the spa.
(pump, heater, and control system) against malfunction and defects in the
materials and workmanship for two (2) years from the date of purchase to Warranty Performance:
the original purchaser. In the event of a defect covered under the terms of this Limited Warranty,
notify your authorised Canadian Spa Co dealer. A Canadian Spa Co.
Skirting Warranty: Canadian Spa Co. warrants the wood skirting authorised service technician will repair the spa subject to the Terms and
surrounding the spa to be free from defects in materials and workmanship Conditions of this Limited Warranty. Use all reasonable means to protect the
at the time of purchase. Because wood is a natural product and subject to spa from further damage. Reasonable travel charges may be assessed by
weathering, any fading, crazing, cracking or warping of the wood finish is Canadian Spa Co. or its authorised service technician if the spa is located
not covered. outside the nearest authorised service technician’s service area. This
Extent of Warranty: This Limited Warranty applies to portable spas warranty covers parts ONLY and does not include travel or on-site service
manufactured after March 31st 2022 and sold by authorised Canadian Spa charges unless a Service Contract has been purchased from Canadian Spa
Co. dealers to residential retail customers. This Limited Warranty is given Co. Ltd.
only to the first retail purchaser and terminates upon transfer of ownership. Disclaimers:
No warranty is provided on UV lights, light bulbs, light lens covers, filters Canadian Spa Co. or any of its authorised service technicians shall not
or any dealer installed accessories. Cost of installation, removal and/or be held liable for injury, inconvenience, loss of use, chemical or water
shipping of the spa is not covered by this Limited Warranty. In the event damage, transportation costs, continent liabilities or any other incidental
Canadian Spa Co. deems necessary the removal of the spa to a place of or consequential costs, expenses or damage as result of any deficiency or
repair or that the spa must be replaced, any and all costs of the spa removal alleged deficiency of the spa. In no event shall Canadian Spa Co. be liable, for
and replacement; landscaping, decking, fencing and/or structure removal, any reason or cause, in excess of the amount paid for the product. No other
alteration and/or replacement; or other costs of providing access to the spa warranties, expressed or implied, are valid. No agent, dealer, distributor,
will be for the purchaser. This Warranty applies only to spas in single family, Service Company or other party is authorised to change, modify or extend
residential installations. This Limited Warranty becomes void if the spa is the terms of this Limited Warranty in any manner whatsoever.
placed in commercial application.
Guarantee of the insulating cover: Canadian Spa Co. guarantees that
the cover the purchase is free from defects in materials and workmanship.
For Service Support please contact us anytime:
Where the cover is exposed to strong external influences such as extreme
weather conditions, regular maintenance or protection is essential . support.canadianspacompany.com
Canadian Spa Co. warrants the cover for the period of two (2) years. Defects
caused by misuse or insufficient care are not covered by the warranty.

European Head Office: France Office: German Office:

Canadian Spa Company Alliance SAS Canadian Spa Company GmBh
Canada House, Salbrook Road, 2 Impasse Paul Séjourné Hohenstaufenring 43 – 45
Salfords, Redhill, Surrey, RH1 5GL, 66350 Toulouges 50674 Köln,
U.K France Germany
T: +44 1293 82409 T. +33 974 985 119 TEL: + 49 22038064038
www.canadianspacompany.co.uk E: [email protected] www.canadianspacompany.de
KM-10235
02/12/22

Canadian Spa Company meets ISO 9001 Standards. When you purchase a hot tub from Canadian Spa
Company the ISO 9001 Certification assures world class excellence in manufacturing and customer service.

canadians pa c om pa ny.c om