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YourBTbill 13052024

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228 views3 pages

YourBTbill 13052024

Uploaded by

musatfreighttransporation
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
You are on page 1/ 3

Bill date Account number Bill reference Page

13 May 2024 GB 2739 3364 M002 IJ 1 of 3

Hello Mr Nae
Mr Marian Nae Here's your bill for January.
52 Albany Heights
Hogg Lane Keep your bill and account number safe from
Grays fraudsters. More details at www.bt.com/scams
RM17 5XN

Your last bill: This bill: Your recent bills:


£16.99
£ .99
Q Thanks for paying
your bill in full
16 Jan

Dec
£16.99

£16.99
We'll take this on or just
after 21 Jan

£16.99
Broadband Package

> Your regular charges are £16.99

see page 3 for details

Manage all your BT services online Digital Voice is coming


With My BT you can keep an eye on your bills and orders, We'll be moving our existing phone lines to Digital Voice,
get updates on your usage, and manage extras like Wi- BT's new digital home phone service delivered through a
Fi, email and cloud storage. broadband connection. It's an update all providers will be
making across the UK. When it's time to switch we'll be
You'll need a BT ID to get started. If you haven't got one in touch or we'll discuss it with you if you call about your
yet, don't worry. Create one now at bt.com/mybtlogin. broadband plan. During the switch to Digital Voice, we'll
give you all the information you need and you can find
helpful FAQs at bt.com/DigitalVoice
Bill date Account number Bill reference Page
13 May 2024 GB 2739 3364 M002 IJ 2 of 3

How to get in touch Everything OK?


(You'll need this reference: GB 2739 3364)
If not, and we haven't been able to sort out your complaint by eight
Manage your account bt.com/mybt 0800 44 33 11 weeks of you making it, you can contact the 'Ombudsman Services:
View, download & print bills • Make payments • Manage Direct Debit Communications'. They provide free and independent advice on
• Check what you're using • Track orders dispute resolution. You can contact them on 0330 440 1614,
or at www.ombudsman-services.org/complain-now.
Chat to us bt.com/contactus Our Customer Complaints Code can be seen at bt.com/complaintscode
It's a quick and easy way to answer any questions you might have. or call 0330 1234 150.

Faults and technical help bt.com/help 0330 1234 150 British Telecommunications plc (registered in England no. 1800000)
Registered Office: 1 Braham Street, London, E1 8EE.
Latest deals and anything else? 0330 1234 150
Landline, TV & broadband bt.com/packages
Mobile bt.com/mobile

Accessible numbers bt.com/contactus 0330 1234 150


If you have a textphone or use the Next Generation Text Lite app
please dial 18001 before the number you want e.g. 18001 0330
1234 150. More information is available at www.ngts.org.uk.

Need to change your format?


Receive your bills and other important information in large print,
braille or audio CD

bt.com/waystogetyourbill 0330 1234 150

Need to write to us?


Our address is: BT plc, PO Box 334, SHEFFIELD S98 1BT
Please include your account number, day and evening contact number,
name and address.

Calls to 0330 1234 150 are free when calling from the BT network,
calls from other networks may be charged
Bill date Account number Bill reference Page
13 May 2024 GB 2739 3364 M002 IJ 3 of 3

Your services How we worked out your bill


Broadband Package
Fibre 2 Broadband Package £16.99

Your regular charges 12 Apr - 13 May

Broadband Package: £33.99/month £16.99


Includes discount of £17.00/month for Special offer discount

Your total £16.99


(Including applicable taxes)

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