Evoqua Cover Micro Deox 2000 w3t331759 WT 050 585 003 Ue Im 1014
Evoqua Cover Micro Deox 2000 w3t331759 WT 050 585 003 Ue Im 1014
Notes Warranty
Where necessary, special instructions are provided and are The equipment supplied is guaranteed against mechanical
quoted under the following headings: defect notified to the Seller within a period of 1 year from
the date of delivery. For such guarantee to be valid the
WARNING: A warning is given in instances where purchaser must notify the seller in writing immediately
failure to observe the instruction could result in injury to such defect becomes apparent. If the Seller so requires,
personnel. the Purchaser shall return the defective equipment (at the
Purchaser’s expense) to the Seller. The Seller undertakes
CAUTION: Cautions are given where failure to that it will, at its own option and its own expense, and by way
observe the instruction may result in equipment damage, of full discharge of its guarantee obligation hereunder, either
or pollution to an allied system.
repair, or supply a replacement for the defective equipment,
or refund any purchase monies paid to it in respect of any
NOTE: Notes are provided to give additional emphasis to
such defective equipment, or portion thereof. If title to the
particular points of detail.
defective equipment is at the time of such replacement or
The following recommendations are made to ensure safe refund vested in the Purchaser, then title shall thereupon
and efficient operation:- vest in the Seller. Replacement material situated outside
the U.K. will be supplied F.O.B. U.K. Port. The guarantee
1 Only suitably qualified personnel should install, operate given in this clause shall not be operative and enforceable
and maintain the equipment. if the equipment is not operated strictly in accordance
with the sellers instruction, or in the respect of any defect
2 Only Evoqua Water Technologies manufactured or arising from accident, deliberate act, misuse, neglect or
approved parts should be used. from a breach from the terms of the following clause, or
in respect of any defect arising through damage incurred
3 The equipment should not be used for any purpose other while being transported after delivery of the equipment, or if
than that for which it was supplied. the equipment has been altered or modified in any way by
any person other than the seller, or in respect of any other
4 If equipment being supplied is being put into storage or cause whatsoever which lies beyond the Sellers control.
not being commissioned immediately, or if the plant is being
de-commissioned, Evoqua Water Technologies urge that The Purchaser must comply with all user instructions
they be contacted for detailed advice. and safety recommendations issued by the Seller, and
must install, commission and maintain the equipment in
In an effort to make progressive improvements to products, accordance with good engineering practice, and under the
changes in design may be incorporated from time to time, which supervision of suitably qualified personnel, and the Seller
may not be reflected immediately in the instruction manual.
shall not be liable to the Purchaser for any loss suffered
If in doubt, contact Evoqua Water Technologies quoting the
as a result of the Purchaser’s breach of the terms of this
equipment serial number; serial numbers are essential for
clause.
effective communication and proper equipment identification.
The equipment described in this manual may be used with Subject to this guarantee all conditions, warranties and
substances that themselves may be hazardous to personnel representations, whether expressed or implied (by statute
safety. It is essential that persons employed in the vacinity of or otherwise) relating to the equipment, are hereby excluded
such substances be aware of the appropriate safety practices in so far as they can be excluded without such exclusion
and the location of suitable safety equipment. Provision of being void or unenforceable at law.
safety cards and codes of practice concerning hazardous
substance should be made by the supplier of the substance.
Wallace & Tiernan, Barrier, Chem-Ad, DEPOLOX, OSEC, and V10k are trademarks of Evoqua, its subsidiaries or affiliates.
The designations used in this publication may be trademarks whose use by third parties for their own purposes could
violate the rights of the owners.All rights, especially those to duplication and distribution as well as translation, are
reserved. No part of this document may be reproduced in any form (printing, photocopying, microfilm or any other
method) or saved, processed, duplicated or distributed by the use of electronic systems without the express written
consent of Evoqua Water Technologies.
International Contact Information
INTRODUCTION
This manual has been produced to enable the user to obtain maximum service
from the equipment and comprises installation, operation, maintenance and
spare parts information. Minor changes may be made to the equipment
that are not immediately reflected in the manual - if such a change appears
to have been made, contact Evoqua Water Technologies for information.
Our guarantee is conditional upon the equipment being used in accordance
with the instructions herein and we therefore recommend that they be read
and fully understood before the equipment is placed in service.
W3T331759 / WT.050.585.003.UE.IM.1014 1
MICRO/2000® AND DEOX/2000® MODULE
Intended Use
Compliance with the intended use also includes reading this operating
manual and observing all the instructions it contains. All inspection and
maintenance work must be performed at the prescribed intervals by
qualified personnel.
The operator bears full responsibility if this unit is put to any use which
does not comply strictly and exclusively with the intended use.
Table Of Contents
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MICRO/2000® AND DEOX/2000® MODULE
Safety Instructions
Technical Standard
Personnel
The operator of the system must ensure that only authorized and qualified
specialized personnel are permitted to work with and on the unit within
their defined scope of authority. "Authorized specialists“ are trained
technicians employed by the operator, by Evoqua Water Technologies,
or, if applicable, the service partner. Only qualified electricians may
perform work on electrical components.
Spare Parts/Components
W3T331759 / WT.050.585.003.UE.IM.1014 3
MICRO/2000® AND DEOX/2000® MODULE
Electrical Power
During normal operation, the control unit must remain closed. Before
starting any assembly, inspection, maintenance, or repair work, the
system must be switched OFF, and the isolator must be secured against
reactivation. Connect all cables in accordance with the wiring diagram.
Waste Disposal
Warranty Conditions
If any of the above conditions are not met, the warranty could be void.
4 W3T331759 / WT.050.585.003.UE.IM.1014
MICRO/2000® AND DEOX/2000® MODULE
Normal Operation
Inspect the unit at least once daily for externally visible damage and faults.
Inform the responsible person/authority immediately of any detected
changes (including any changes in the operating performance).
Never use corrosive cleaning agents. Use only a damp cloth to clean
the unit.
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1 TECHNICAL DATA
List of Contents
Section
Specifications 1.1
MICRO/2000® and DEOX/2000®
Flow block assembly 1.1.1
Electrodes and Sensors 1.1.2
Scope of Supply 1.2
Standard 1.2.1
Description 1.3
Versions 1.3.1
Design 1.4
Electronic module 1.4.1
MICRO/2000® and DEOX/2000®
flow block assembly 1.4.2
1.1 Specifications
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MICRO/2000® AND DEOX/2000® MODULE
Housing
Facade Dimensions: (W x H x D) mm: 330 x 330 x 254
Weight: approx.: 9.1 kg
Connections
Sample water: 6mm OD (¼") hose
Thread connection: 13mm (½")
Sample water
Water quality: ultra pure, potable, industrial, municipal
and industrial waste, dechlorinated waste
(DEOX/2000®)
Sample water
temperature: max. 50 °C (122 °F)
8 W3T331759 / WT.050.585.003.UE.IM.1014
MICRO/2000® AND DEOX/2000® MODULE
Electronic module including accessories set and mounting set, comprising of:
• 4 x screws Ø 5mm
• 4 x dowels Ø 8mm
• 4 x washers
• 3 multiple seal inserts 2 x 6mm
• 3 multiple seal inserts 4 x 5mm
• 3 reducing sealing rings Ø 8mm
• 4 bolts for multiple seal inserts 5mm
• 2 bolts for multiple seal inserts 6mm
• DIN rail
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MICRO/2000® AND DEOX/2000® MODULE
1.3 Description
1.3.1 Versions
The SFC and MFC are available in two different versions (see section 3.1,
"Versions), each in two voltage variations:
• MICRO 2000
• DEOX 2000
A Cover
B Cell body with sensor
C Peristaltic pump
D Inlet shut-off valve
E Bypass Y-strainer with
flow control valve
F Inlet control valve
G Drain hose
Figure 1.1
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MICRO/2000® AND DEOX/2000® MODULE
1.4 Design
1.4.1 Electronic module
• IC board
• housing ducts for the cables of the sensor measuring modules
• the cable glands
• the sensor measuring module (optional)
A IC board D
B Cable glands
C Housing ducts for the cables
of the sensor measuring A
modules
D Slot for sensor measuring
module
C
E Housing
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MICRO/2000® AND DEOX/2000® MODULE
A Cover
B Cell body with sensor
C Peristaltic pump
D Inlet shut-off valve
E Bypass Y-strainer with
flow control valve
F Inlet control valve
G Drain hose
Figure 1.3
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MICRO/2000® AND DEOX/2000® MODULE
2 INSTALLATION
List of Contents
Section
Transport and Storage 2.1
Transport 2.1.1
Storage 2.1.2
Installation 2.2
Opening the housing 2.2.1
Installation with mounting rail 2.2.2
Installation without mounting rail 2.2.3
Commissioning 2.3
Installation guide 2.3.1
Pour in the cell sand 2.3.2
Insert the sensors and connect 2.3.3
Installing reagent hardware 2.3.4
Connecting the sample water 2.3.5
Connect the device to the power supply 2.3.6
Mounting the housing covers 2.3.7
System Shut Down 2.4
Illustrations
Dimensions
Top Hat Rail Assembly,
MICRO/2000® and DEOX/2000® Flow Block 50.590.100.050
Wall Mount Assembly, MICRO/2000® and
DEOX/2000® Flow Block 50.590.100.060
SFC Schematic Wiring 50.585.155.050A
MFC Schematic Wiring 50.585.155.050B
SFC Sensor Module Connection 50.585.155.050F
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MICRO/2000® AND DEOX/2000® MODULE
2.1.2 Storage
Store the unit and the sensors in a dry condition without any residual water
in a dry place. Storage temperature, see section 1.1, "Specifications".
2.2 Installation
The device must be protected against rain, frost and direct sunlight and
should not be installed outdoors. It must be mounted horizontally on a
flat wall with an ambient temperature of 0 to 50°C (32 to 122°F). The
air in the room should be non-condensing.
2. Hook the flow block assembly onto the mounting rail to the left of
the electronic module and fasten to the wall with two screws.
When wall mounting the unit it should be screwed to a flat surface through
the holes in the corners of the casing, the hole centres for the mounting
being 254 mm x 254 mm.
2.3 Commissioning
2.3.1 Installation guide
Commissioning procedure:
Refer to manual W3T168777 for SFC and manual W3T159207 for the
MFC.
14 W3T331759 / WT.050.585.003.UE.IM.1014
MICRO/2000® AND DEOX/2000® MODULE
c. Insert wet finger into supplied grit tube (see Figure 2.1). Some grit
will cling to tip of wet finger (see Figure 2.2).
d. Dip finger into sample cell water, grit will rinse into flow (see
Figure 2.3).
NOTE: All the grit in the sample cell should be in suspension, any not
in suspension should be removed.
NOTE: Keep the dust protection cap and watering caps of the sensor
for subsequent use.
H
G
F A
B
E C
D
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MICRO/2000® AND DEOX/2000® MODULE
A IC board
B Housing
C Relay terminal
D Sensor cable duct
E Terminal signal inputs/outputs
F Sensor measuring module
G Coding switch IC board
H Connecting plug or terminal at the front panel board
1. Place the sensor cables with the attached glands into the cable ducts
of the housing.
2. Depending on the sensor design, either plug or screw the cable in place.
3. Insert the supplied bushes into ducts that are not in use in order to
seal housing.
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MICRO/2000® AND DEOX/2000® MODULE
Uncoil the reagent tubing segment(s) (one per liquid reagent) and
remove the rigid tubing segments (1/32-inch O.D., 330mm long
(13-inch long)) from the protective packaging. Using two of the
three tubing segments, firmly insert one rigid tube into one end of
each piece of flexible tubing. Then insert the exposed rigid end into
the small hole in the cap of each of the reagent bottles mounted in
the bottle brackets. Route the tubing under the facade and connect
to the pump reagent tubes.
• Tubing Connections:
Cut the excess reagent tubing and connect to the reagent fittings
at the inlet to the reagent tube units.
Install the “T” fitting provided in the tubing at the inlet to (bottom of)
the analyser metering pump. To do this, cut the tubing about 25mm
from the entrance to the pump and reconnect the tubing using the “T”
fitting. This will leave the middle (small) end of the fitting unused.
Actual requirements will vary with the equipment application, but the
following should be used as general guidelines. Sample plumbing design
is the most important part of a reliable monitoring system.
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MICRO/2000® AND DEOX/2000® MODULE
18 W3T331759 / WT.050.585.003.UE.IM.1014
MICRO/2000® AND DEOX/2000® MODULE
residual during the sample transit time in the sample line. For sample line
dosing, the cleaning agent is periodically injected into the sample line near
the sample intake point.
a. Slip 1-1/4 inch drain hose over the end of the drain fitting and run
hose to a waste drain.
b. Connect a hose from the Y-strainer bypass valve to the waste drain.
c. Inside the wetside, insert the analyser bypass tubing and cell discharge
tubing (both 1/4-inch OD translucent) into the drain fitting.
W3T331759 / WT.050.585.003.UE.IM.1014 19
MICRO/2000® AND DEOX/2000® MODULE
NOTE: Refer to manual W3T168777 for SFC fusing details and manual
W3T159207 for the MFC fusing details.
1. Carefully place the housing cover onto the flow block assembly
and drop into place.
2.4 System Shut Down
NOTE: If the installation site of the flow block assembly is not frost
free, the system must be shut down prior to any possible frost formation.
2. Drain the sample water supply line and drainage line (hold container
underneath).
5. When the remaining water has drained from the flow control valve,
refit the filter housing and the check valve housing.
6. Remove the sensors from the cell body cover and disconnect from
the cable.
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MICRO/2000® AND DEOX/2000® MODULE
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20 21 22
Power
L1/N 100...125VAC
L1/L2 220...240VAC
prefuse max.
100...240VAC 16A
power consumption. 15W
1) Shield earthed at one end
DI1 DI2
S
3 4 1 2 8 9 5 6 7 10 11 12
1)
0% 100% 1) 1)
- + + - - +
control stop 0/4...20mA 0/4...20mA 0/4...20mA
control constant 0...1V mA-input 1 mA-input 2
mA constant flow rate external setpoint/
single feed forward/ dosing factor
single feed back
External voltage must
not be connected
to the digital inputs!
50.585.155.050A
ISSUE 1 1-11
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MICRO/2000® AND DEOX/2000® MODULE
Power
L
24 23 22 21 20 19
N
Supply
1 2
E
1 2 E
E
Power
Cable Power
Fitted L1/N 100...125 VAC
L1/L2 220...240 VAC
MICRO-DEOX/2000
prefuse max:
WETSIDE 1
230/115V AC 6A
Sensor Module 1
Power
Cable
Fitted
See Drg 50.585.155.050F
MICRO-DEOX/2000
WETSIDE 2
Sensor Module 2
50.585.155.050B
ISSUE 1 1-11
24 W3T331759 / WT.050.585.003.UE.IM.1014
MICRO/2000® AND DEOX/2000® MODULE
CNT
REF
Pt1000
1 2 3 4 5 6 7 8 3 4
shield
GRN
BRN
WH
RD
BK
MICRO/2000®
DEOX/2000®
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MICRO/2000® AND DEOX/2000® MODULE
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MICRO/2000® AND DEOX/2000® MODULE
List of Contents
Section
General Information 3.1
Overall function 3.1.1
MICRO/2000® and DEOX/2000®
flow block assembly 3.1.2
Measurement Inputs 3.2
MICRO/2000® and DEOX/2000®
flow block assembly 3.2.1
Temperature measurement 3.2.2
The SFC and MFC are measuring and control devices for use on potable
water, industrial process water and waste water.
Typical applications:
• free chlorine
• total chlorine
• chlorine dioxide
• potassium permanganate
• sulphur dioxide
• sodium bisulphite
• Measured values
• Mode
• Bar graph with limit values
• Setpoint and measuring range
• Description of customized measuring points
• etc.
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MICRO/2000® AND DEOX/2000® MODULE
The menus are easy to use, displayed in plain text and are selected using
softkeys.
The graphic display shows the measured data, limit values and setpoints
as numeric values, diagrams or a trend line.
• Robust sensors
• Constant flow rate with the aid of the flow control valve
• Hydrodynamic grit cleaning of the Depolox® 5, MICRO/2000®
and DEOX/2000® flow block electrodes
• Optimum flow around all sensors
3.2 Measurement Inputs
When the device is switched on, the menus are initialized according to
the installed sensor module. If the sensor modules are changed at a later
date, the user menus are automatically initialized when the device is
switched on. If no sensor measuring module is installed when the unit
Version 1, the message "No measurement available" appears.
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MICRO/2000® AND DEOX/2000® MODULE
A sensor module (“DES” for 3 electrode cells) and terminal strips are used
to connect the MICRO/2000® and DEOX/2000® flow block assembly
to the SFC. Various controller function are available depending on the
application selected.
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MICRO/2000® AND DEOX/2000® MODULE
3 Electrode Cell
Impeller
Peristaltic
Pump
Internal Bypass
Calibration
3-Way Sample Flow Control
Valve Valve
Flushing
Y-Strainer
Drain
Chamber
Buffer Potassium Shut Off to Waste
Reservoir Iodide Reservoir Valve
5 litre 5 litre Relief Valve Set at 2 bar (30 PSI)
(1 Gallon US) (1 Gallon US)
Priming
(Total Residual) Port
4-19 l/m
(1-5 Manual
US GPM) Bypass Valve
Water Sample
Sample Pump
(For wastewater applications)
Sample Line
Dosing
(If Used)
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MICRO/2000® AND DEOX/2000® MODULE
Before starting the sample pump or otherwise starting sample flow, check that
the bypass control valve on the bypass leg of the Y-strainer, at the analyser, is
open and that the sample flow control valve to the inlet of the analyser is closed.
CAUTION: Pressures in Excess of 0.3 bar (5 psi) will cause the the
tubing passing through the peristaltic pump to expand resulting in an
increase in flow and hence a change in the dilution ratio. Ideally the flow
to the drain should not be any more than a constant drip.
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MICRO/2000® AND DEOX/2000® MODULE
The probe should be installed in the analyser after the rest of the analyser
installation (mounting, plumbing, wiring) is completed and inspected.
CAUTION: Do not fill the probe with electrolyte until immediately before
it is installed in the analyser. Once the probe is filled with electrolyte, the
electrode end must be kept wetted, as it is when installed in the analyser. If
the probe is filled and the porous element is allowed to dry, the pores will
clog with potassium chloride crystals.
Fill the probe (through the fill hole in the side of the probe body) with
electrolyte. Fill only to a level just below the fill hole when the probe is
upright. The hole plug is not watertight.
Remove the protective cap from the electrode end of the probe. Check
that the electrodes are clean; wipe clean with a paper towel if necessary.
Do not touch the electrodes (platinum elements) or the porous element
(white element), as finger dirt or oil may impede the probe operation.
The platinum material is thin and easily punctured or sheared off. The
electrodes are not repairable.
Allow the probe to stand upright (or hang it by its cord) for about
ten minutes until electrolyte emerges from the porous element. If the
electrolyte does not emerge shortly, it can be forced through the porous
element by pressurizing the reservoir with a rubber squeeze bulb - used
to force air into the fill hole. Use a sharp blade or a pointed object to cut
a small vent hole in filling hole plug, enough to allow air through and
equalize to atmospheric pressure on both sides of the plug. Replace the
hole plug to prevent evaporation of the electrolyte.
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4 OPERATION
List of Contents
Section
Display and Operator Controls 4.1
Operator controls 4.1.1
Notes On Operation 4.2
Operation 4.2.1
Menu Structure 4.3
Calibration 4.4
Temperature Calibration 4.4.1
MICRO/2000® & DEOX/2000® Calibration 4.4.2
Errors 4.5
Analyser 1 DI
I
DI
II 12:20
0,15 mg/l
Cl2 free
Tank
Wq =
1000l/s
75% 22,0°C
MENU CAL MODE
The SFC is operated with nine keys. The software function is controlled
with the top three keys (softkeys).
s s s
s
s
ESC 3
W3T331759 / WT.050.585.003.UE.IM.1014 33
MICRO/2000® AND DEOX/2000® MODULE
Softkey
• Activate the function shown on the graphic
display with the keys.
Up
• Move up one level.
• Display the previous option.
• Increase the value.
Down
• Move down one level.
• Display the next option.
• Decrease the value.
Left/right
• Change the column in the menu.
• Change the position in the displayed value (cursor menu).
• Move forwards or backwards by six hours in the trend graph.
Escape
ESC • Cancel the entry without saving the new value.
• Move up one menu level.
Enter/Acknowledge
• Acknowledge alarm message.
3 • Set the running delays to zero.
• Delete adaption error.
• Acknowledge max. dosing time to reactivate dosing.
4.2 Notes On Operation
4.2.1 Operation
You have the following options starting from the basic display (the basic
display is opened by pressing the "ESC" key in the menu four times):
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MICRO/2000® AND DEOX/2000® MODULE
• Main menu
• Module type, e.g. Cl2 free 1
• Inputs/Outputs
• Alarms
• System
• Diagnosis
• Calibration
• Mode
NOTE: For full menu details refer to manual W3T168777 for SFC and
manual W3T159207 for the MFC.
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MICRO/2000® AND DEOX/2000® MODULE
The “Calibration” and “Mode” menus are opened with the corresponding
soft keys directly from the basic display. All other menus can be accessed
with the “MENU” softkey.
4.4 Calibration
1. Starting from the basic display in the main menu select the
“Calibration” menu.
5. Open the menu with the “Enter” key and enter the ascertained value
with the arrow keys.
2. Once the reading on the system is stable, collect a sample from the
water line.
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3. Allow the sample solution to pump through the sample line for
aminimum of 10 minutes using the 3-way inlet valve (see Figure 4.3).
3. Allow the demand free water to pump through the sample line for a
minimum of 10 minutes using the 3-way inlet valve (see Figure 4.3).
Because the analyser is on-line, the process should be observed for a few
moments before and while taking the sample to ensure that the process
does not deviate suddenly during sample taking and before initiating the
calibration. A substantial change in the process during calibration results
in an inaccurate calibration.
FROM
PROCESS FLOW TO TO
SAMPLE METERING METERING
STREAM PUMP PUMP
FLOW
FROM
CALIBRATION
SAMPLE
TO RUN TO CALIBRATE
Figure 4.3
Figure 4.3
W3T331759 / WT.050.585.003.UE.IM.1014 37
MICRO/2000® AND DEOX/2000® MODULE
CAUTION: For the BIAS calibration to be accurate the sample water and
the distilled water should be at the same temperature.
The nominal Bias value is 1½ times the range of the analyser. Due to
variations in feed rate, the actual Bias can vary ± 25%.
a. Place 500 ml of demand free water in a 500 ml flask, and place the
flask in the wet side on top of the flow cell. This will cause a small
pressure (head) a flooded suction. A 500 ml beaker will not fit.
FROM
PROCESS FLOW TO TO
SAMPLE METERING METERING
STREAM PUMP PUMP
FLOW
FROM
CALIBRATION
SAMPLE
TO RUN TO CALIBRATE
Figure 4.4
Figure 4.4
38 W3T331759 / WT.050.585.003.UE.IM.1014
MICRO/2000® AND DEOX/2000® MODULE
e. The pump is now drawing sample from the beaker. Allow the
sample to purge the pump and cell for five minutes. Wait for the
measured concentration to stabilize. Watch the water level in the
flask during this period and refill as required. Do not allow the
pump to suck in air, as this disrupts the calibration. If this occurs,
get out of the calibration procedure and wait for the analyser to
stablize (10-minute delay) before reattempting calibration.
f. The screen will display the “BIAS” and “Temp Calibration” on the
left and the current bias value and microamp (μA) cell signal on the
right. Press the down arrow to access the “Temp Calibration” menu.
The cell signal value will be replaced by the current temperature
value. If necessary, enter the “Temp Calibration” menu and calibrate
the temperature as required.
The bias calibration method requires that the sample be taken from the
cell discharge, where the BIAS produced by the reagents can be directly
measured. This sample flow is approximately 16 ml/min. The amperometric
titration measurement method requires a 200 ml sample, which requires
a sample time of from 12 to 30 minutes. Because of the unstable nature
of the iodine residual, particularly in a reactive process, it is not good
practice to wait this long to take the sample. If direct measurement of
the sample cell residual is desired, it can be done as follows:
W3T331759 / WT.050.585.003.UE.IM.1014 39
MICRO/2000® AND DEOX/2000® MODULE
Error Messages
The following table shows and explains all possible error messages
which can be displayed. If several errors occur at the same time, the
corresponding messages appear alternately in succession. When the error
has been remedied, the error message is automatically deleted.
If you are unable to remedy the error yourself, please contact your local
Evoqua Water Technologies service department.
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MICRO/2000® AND DEOX/2000® MODULE
Error
The following table shows and explains possible errors which can occur.
If you are unable to remedy the error yourself, please contact the Evoqua
Water Technologies service department.
W3T331759 / WT.050.585.003.UE.IM.1014 41
MICRO/2000® AND DEOX/2000® MODULE
42 W3T331759 / WT.050.585.003.UE.IM.1014
MICRO/2000® AND DEOX/2000® MODULE
5 MAINTENANCE
List of Contents
Section
Maintenance Schedules 5.1
Check for tightness 5.1.1
Check the cell sand 5.1.2
Maintaining MICRO/2000® and
DEOX/2000® Flow Block Assembly 5.2
Wetside panel removal and replacement 5.2.1
Occlusion ring removal and replacement 5.2.2
Pump, rotor, rollers and thrust washer
Removal and replacement 5.2.3
Pump tubing units replacement 5.2.4
Pump bearing replacement 5.2.5
Impeller shaft seal replacement 5.2.6
Impeller motor removal and replacement 5.2.7
Impeller shaft replacement 5.2.8
Pump motor removal and replacement 5.2.9
Probe electrolyte and electrodes 5.2.10
Probe cleaning, refilling and porous
element replacement 5.2.11
Task Period/Interval
MICRO/2000® and DEOX/2000® flow block assembly
Check for leakages Weekly
Comparative measurement, calibrate if
Weekly/acc. to guidelines
necessary
Check electrolyte level (MICRO/2000® and
Weekly
DEOX/2000®)
Check cell sand (MICRO/2000® and
Weekly
DEOX/2000®)
Change cell sand (MICRO/2000® and
Every six months
DEOX/2000®)
Change electrolyte (MICRO/2000® and
Every six months
DEOX/2000®)
Change porous element (MICRO/2000® Every six months (depending
and DEOX/2000®) on water quality)
Replace the impeller shaft and shaft seal Yearly
W3T331759 / WT.050.585.003.UE.IM.1014 43
MICRO/2000® AND DEOX/2000® MODULE
Check the entire measuring device including all screw connections for
leakage. Repair any leakage points immediately.
NOTE: Air bubbles in the sample water influence the measuring accuracy.
The cause must be determined and remedied.
Check that there is sufficient sand in the cell body. The cell sand must
be swirled around in the bottom section of the cell body. The cell sand
is necessary for cleaning the chlorine sensor electrodes and must be
replenished or replaced when required. (Refer to section 2.3.2 "Pour in the
cell sand (only with MICRO/2000® and DEOX/2000®)" and "Changing
cell sand with 3-electrode cell MICRO/2000® and DEOX/2000®".)
NOTE: When fresh sand is replenished, the electrode current may increase
slightly for approximately 3 hours. Do not calibrate during this time. You
must calibrate each time the cell sand is replaced. The calibration must
be checked after one day.
2. Disconnect the probe and motor connectors from the SFC electronics,
if those parts will be serviced.
3. Remove the probe and set it carefully aside. Do not rest it on its
electrode end. If the probe will be removed for more than an hour,
place it, with the electrodes, in a beaker of water.
44 W3T331759 / WT.050.585.003.UE.IM.1014
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4. Disconnect the liquid reagent tubing from the inlet and discharge
of the metering pump.
8. Remove the four screws holding the panel in the enclosure, and
remove the panel from the enclosure. The panel will hang in front
of the enclosure on strain relief cables.
Turn off the flow to the analyser before removing the occlusion ring from the
metering pump. The occlusion ring stops the free flow of liquid through the
analyser sample lines. If it is removed with flow still present at the analyser,
process water will be sprayed from the pump discharge line and from the
cell top. Sprayed process water can create an electrical shock hazard due to
the presence of dangerous voltage powering the impeller and pump motors.
Do not service the metering pump while it is turning, the metering pump has
enough torque to cause severe personal injury if hands are pinched in the
rotating parts. Disconnect the pump motor POWER before servicing the pump.
5.2.2.1 Removal
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MICRO/2000® AND DEOX/2000® MODULE
5.2.2.2 Replacement
1. Place the occlusion ring loosely in place over the tube units, but
do not attempt to clamp the occlusion ring in place yet.
2. Hold the ring in place with one hand and slide a bolt, with washer, into
the lower mounting hole in the ring until it bottoms against the casting.
3. Gently squeeze the ring against the tubing while pushing the bolt
into place. The bolt will drop (about ¼ inch) into place when the
ring is properly located.
4. Tighten this first bolt a few turns, so that the occlusion ring will
pivot on the bolt.
5. Slide the second bolt (and washer) into its mounting hole in the ring.
6. Firmly squeeze the ring against the pump rotor (squeeze near the
second bolt) to obtain leverage against the pivot bolt until the
second bolt drops into place. Finger tighten bolts until occlusion
ring is flat against panel.
7. Tighten bottom bolt 1/4 turn, then tighten top bolt 1/4 turn.
5.2.3 Pump rotor, rollers and thrust washer removal and replacement
The rotor is fastened to the motor shaft by a set screw requiring a 3/32-inch
Allen wrench for adjustment.
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When the rotor body is removed, check the rollers, roller shafts, thrust washer,
the shaft bearing, and shaft bore in the rotor body for signs of excessive
wear, damage, or corrosion. Some residue on the roller shafts and inside
the rollers is normal. The rotors should function properly for at least one
to two years. Do not lubricate the rollers, as some greases may attack the
nylon roller material. Lubrication of the rollers is not necessary. If any of
the roller shafts show significant wear marks and the corresponding roller
is loose, the rollers and rotor body unit must be replaced.
5.2.3.1 Removal
1. Remove the wetside panel from the enclosure, see section 5.2.1.
3. Remove the sample and reagent tube units from the metering pump.
4. Locate the set screw in the hub of the rotor body (just behind the
back face of the body) and loosen the set screw one or two turns.
NOTE: Hold the panel upright while removing the rotor body to avoid
dropping and losing the rollers. To use as a guide for reinstallation, take
note of the orientation of the rollers (small groove toward the front of
the panel) before removing the rotor.
6. The thrust washer (located against the panel assembly) should be removed
and set aside so that it does not drop off the panel and become lost.
5.2.3.2 Reinstallation
1. If the thrust washer was removed, reinstall it over the pump hub,
against the panel.
2. Install the rollers on their shafts in the position noted during the
removal of the rotor (small groove toward front).
3. Look into the shaft bore in the rotor body and adjust the set screw
until it just protrudes into the bore (approximately a half turn). The
set screw protruding into the bore helps to locate it on the flat of
the shaft as the rotor assembly is installed.
4. Note the position of the flat on the pump shaft and slide the rotor
assembly onto the shaft with the set screw over the flat.
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MICRO/2000® AND DEOX/2000® MODULE
5. The shaft bore has a sliding fit on the shaft, so there may be a slight
resistance to the sliding. If the resistance seems excessive, back-off
the set screw a quarter turn and twist the rotor body back and forth
slightly as it slides back onto the shaft.
6. Tighten the set screw gently, until it begins to lock in place, on the
flat on the shaft. Be sure that the hub of the rotor is flush against the
pump hub (but without pressure) when the set screw is tightened.
Using the Allen wrench, tighten the set screw as firmly as is
practical. Use pliers to apply additional torque, but not so much
as to permanently deform the Allen wrench.
NOTE: If the set screw is not tightened sufficiently, the rotor may wobble
on the shaft or may slip on the shaft, damaging the shaft and causing the
pump to not operate properly.
WARNING: Turn off the flow to the analyser before removing the
occlusion ring from the metering pump. The occlusion ring stops the
free flow of liquid through the analyser sample lines. If it is removed
with flow still present at the analyser, process water will be sprayed from
the pump discharge line and from the cell top. Sprayed process water
can create an electrical shock hazard due to the presence of dangerous
voltage powering the impeller and pump motors.
Do not service the metering pump while it is turning, the metering pump
has sufficient torque to cause severe personal injury if hands are pinched
in the rotating parts. Disconnect the p ump motor connector before
servicing the pump.
The sample and reagent tube units include glued stop rings and adapters
and fittings. Replace the entire unit when required.
The tube units should provide approximately six months of service, but
should be observed monthly (without disturbing the analyser) for signs
of wear or leakage. If either condition is noticed, replace the suspected
tube units immediately.
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Remove the tube units only when replacement units are readily available, so
there is no confusion about how to reconnect the new tube units.
b. Disconnect the sample and reagent tubing from the fittings at the ends
of the tubing segments. The fittings are replaced with the tube units.
A Occlusion ring
B Sample tube
C Reagent tube
D Reagent groove
E Sample groove
F Retainer surface
G Sample segment - roller
H Reagent segment - roller
I Roller
J Tube retaining collar
K Tubing connector
Figure 5.1
3. Both reagent tube units (C) fit into the small groove (D) on the tube
retainer (F), as well as into the small groove (H) on the rollers (G).
W3T331759 / WT.050.585.003.UE.IM.1014 49
MICRO/2000® AND DEOX/2000® MODULE
The sample tube unit (B) fits into the large groove (E) on the tube retainer
(F) and the large groove (I) on the rollers (G).
Guide the (new) tube unit through the small (D) or large (E) groove in the
lower end of the tube retainer (F) and slide the unit up through the groove
until the lower tube stop (J) is against the outer surface of the tube retainer (F).
4. Lay the tube unit (A or B) over the pump rollers (G) in the small (H)
or large (I) groove, toward the front of the pump rollers. If two reagent
tube units (C) are installed, ensure that the tubes lay side by side and
do not cross each other when placed over the rollers (G).
NOTE: If the pump is operated with the reagent tube units crossed, the
tube units may be damaged.
5. Stretch the tubing slightly and guide it through the small (D) or large
(E groove in the upper end of the tube retainer (F), with the upper tube
stop (K) above the top surface of the upper end of the tube retainer
(F). When tension on the tubing is released, the tube stops should be
against the outside surfaces of tube retainer.
6. Check that the tube units (B or C) are in their proper small (H) or large
(I) groove in the roller (G). Check that the reagent tubes do not cross.
7. Replace the occlusion ring, so that the larger inside radius (in which the
sample tubing (B) rides) is facing away from the operator. Locate and
start the lower mounting bolt before attempting to squeeze the occlusion
ring against the tubing. Then secure the second mounting bolt.
The tubing exerts side pressure on the retaining bolts, causing some tendency
for cross-threading of the bolts as they are reinstalled. Do not force the bolts.
If they do not turn smoothly, remove them and install them again.
2. Remove the pump occlusion ring, tube units, rotor body (with rollers),
and thrust washer from the front of the wetside panel.
3. Remove the pump motor from the rear of the wetside panel. The
pump mounting screws are on the face of the panel.
4. Drive the bearing out of the front of the casting using the square
end of a rod that is approximately ½-inch in diameter by 4 inches
long. (A socket wrench socket on an extension will work.) Use
care not to scar the bore in which the bearing is pressed.
50 W3T331759 / WT.050.585.003.UE.IM.1014
MICRO/2000® AND DEOX/2000® MODULE
5. Tap in the new bearing until it is flush with the end of the bearing
support. Place the long side of a flat bladed screwdriver over the
bearing face and tap with a hammer. Make sure the new bearing
is square to the bearing support bore.
2. Remove the probe from the cell body. Make sure the probe electrodes
are not scratched or damaged. Lay the probe on its side so that the
electrodes do not contact any surface, but in a position so that the
electrolyte does not leak from reservoir fill hole.
3. Remove the cell body retaining screws and remove the cell body.
When removing the cell body take notice of the O-ring that seals
the cell body against the seal adapter. This O-ring may cling to the
cell body and then fall off.
4. Use a 3/32-inchAllen wrench to loosen the set screw holding the impeller
on the shaft. This set screw leaves a noticeable mark on the shaft. If the
shaft is not replaced, reinstall the impeller in the same position.
6. Slide the seal adapter, with the seal and impeller shaft bearing,off
the shaft.
7. Using a pair of needle nose pliers, grab the center of the seal
andremove it from the front of the adapter.
8. Using a nut driver or small socket and extension, press the impeller
shaft bearing out of the seal adapter from the front.
9. Rinse the grit from the cell body, cell body sealing O-ring, impeller,
and seal adapter. Wipe the sealing surfaces and the shaft (gently)
with a paper towel to remove all grit and residue.
10. Check the shaft for signs of unusual wear, which indicates that it needs
replacement. Refer to Impeller Shaft Replacement instructions.
1. If not already done while removing old shaft seal, rinse grit from
the cell body, cell body sealing O-ring, impeller, and seal adapter.
Wipe the sealing surfaces and the shaft (gently) with a paper towel
to remove all grit and residue.
W3T331759 / WT.050.585.003.UE.IM.1014 51
MICRO/2000® AND DEOX/2000® MODULE
2. Press new impeller shaft bearing into back of seal adapter. Apply a
small quantity of silicone grease to front and back bearing shaft hole.
4. Install the U-cup into the seal adapter, making sure the edges are
fully seated (flush with the inside diameter of the seal adapter).
5. Slide the seal adapter over the impeller shaft until it seats in the
panel. Wipe any excess grease from the front of the shaft.
6. Slide the grit guard (small end first) onto the shaft and up against
the seal adapter.
7. Slide the impeller onto the shaft, up to the grit guard. Retighten
the set screw until just snug.
8. Install the cell body sealing O-ring on the front of the seal adapter.
9. Install the cell body with the retaining screws and washers.
12. Once the flow is restarted and the cell body is full of sample, replace
the grit.
2. Remove the cell body, impeller, and shaft seal adapter from the front
of the panel assembly. See paragraph 5.2.6, Impeller Shaft Seal
Replacement.
3. Turn the panel over and remove the ground lug screw and motor
mounting screws.
52 W3T331759 / WT.050.585.003.UE.IM.1014
MICRO/2000® AND DEOX/2000® MODULE
5. If the motor is being replaced, remove the impeller shaft and coupling
from the motor.
5.2.7.2 Replacement
Grease the impeller shaft seal, with suitable silicone grease, before
reinstalling it on the front of the panel assembly.
Be sure to reconnect both motor ground leads to the back of the panel
before reinstalling the panel.
4. Remove the cell body, impeller, grit guard, cell sealing O-ring, and
seal adapter as described in paragraph 5.2.6, Impeller Shaft Seal
Replacement.
W3T331759 / WT.050.585.003.UE.IM.1014 53
MICRO/2000® AND DEOX/2000® MODULE
1. If the impeller shaft coupling is removed from the impeller motor install
the coupling on the motor shaft against the front face of the motor.
Tighten the retaining setscrew (using a 3/32-inch Allen wrench).
2. Slide the impeller shaft into the coupling until it bottoms against the
end of the motor shaft. Tighten the retaining setscrew snugly (using
a 3/32-inch Allen wrench), about ¼ turn past the first resistance.
3. Mount the impeller motor on the back of the panel with the retaining
screws and washers.
6. Reattach the sample and reagent tubing to the inlet of the metering pump.
8. Reinstall the seal adapter, grit guard, cell sealing O-ring, impeller,
and cell body and cell retaining screws, as described in paragraph
5.2.6, Impeller Shaft Seal Replacement - Installation of Shaft Seal.
2. Remove the pump rotor and thrust washer from the panel assembly.
Refer to paragraph 5.2.1, Pump Rotor, Rollers, and Thrust Washer
Removal and Replacement.
3. Disconnect the motor ground lead from the back of the panel.
4. Remove the two screws that mount the motor from the front of the panel.
5. Gently slide the motor out from the back of the panel. The motor
shaft has a sliding fit inside the ball bearing in the pump hub. If it
binds while trying to slide it out, check the exposed portion of the
shaft for dirt or scratches that may cause binding. Clean off the
dirt or carefully remove scratches with a fine file. The shaft can be
damaged by excessive filing.
54 W3T331759 / WT.050.585.003.UE.IM.1014
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The analyser performs best when the probe is left undisturbed as much
as possible. Manual cleaning of the probe electrodes should not be done
unless necessary, as this will require recalibration of the analyser.
CAUTION : Do not sand the probe electrodes! The electrodes are made
of a thin film of platinum and cannot be replaced or repaired. If sanded,
this thin film of platinum will be quickly removed and the probe will no
longer function. If cleaning is necessary, a clean paper towel may be used.
Check the electrolyte level occasionally and maintain the level so that it
is at least visible through the clear section of the probe with the probe in
the installed position. If the electrolyte level drops noticeably in less than
a month, the porous element is leaking excessively. The porous element is
intended to allow a slight flow of electrolyte and excessive flow will not
harm the performance of the analyser unless the probe is allowed to run out
of electrolyte. If excessive use of electrolyte becomes a nuisance (requires
constant monitoring of the level), replace the porous element and check the
element bore for damage that would hinder the sealing around the element.
NOTE: The analyser will perform best when the probe is left undisturbed as
much as possible.
Clean the electrodes by wiping blue abrasive paper or with a clean paper
towel. If there is a greasy film on the electrodes, this can be removed by
cleaning with a paper towel dipped in alcohol. If there are hard deposits
on the electrodes, this can be removed by wiping the electrodes with a
clean paper towel dipped in muriatic acid (10% hydrochloric acid). The
analyser will require recalibrations after 24 hours of operation after the
electrodes are cleaned.
W3T331759 / WT.050.585.003.UE.IM.1014 55
MICRO/2000® AND DEOX/2000® MODULE
If the probe is to be stored for more than a week, the porous element should
be removed, the electrolyte drained, and the reservoir should be rinsed
with distilled water to eliminate any remaining electrolyte. Otherwise the
electrode end must be kept wetted to prevent crystallization of the electrolyte
in the pores of the element and clogging of the element.
The porous element can be removed and the electrolyte drained as follows:
Using a self-tapping screw (a #6 drywall screw is preferred), tap into the
porous element, then pull out the element. The element is approximately
6mm (¼-inch) long.This porous element is no longer usable. The electrolyte
will drain out slowly.Rinse the reservoir well with distilled water to remove
residual electrolyte. When removing the element in this manner, use care
not to scar the sides of the element bore as this might prevent insertion of a
new piece of porous material or cause excessive leakage of the electrolyte.
56 W3T331759 / WT.050.585.003.UE.IM.1014
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6 I LLUSTRATIONS
List of Contents
Section
MICRO 2000 and DEOX 2000 CE Wetside
Enclosure Asssembly 50.580.000.035A&B
MICRO 2000 and DEOX 2000 Wetside
Casting Assembly 50.580.000.040A&B
Micro CE - DEOX 2000 wetside GAA1177 sheets 2 & 4
W3T108351 Waterline Kit. 50.580.000.050A&B
W3T98601 Reagent 50.505.020.010
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MICRO/2000® AND DEOX/2000® MODULE
50.580.000.035A
ISSUE 2 7-14
58 W3T331759 / WT.050.585.003.UE.IM.1014
MICRO/2000® AND DEOX/2000® MODULE
When ordering material always specify model and serial number of apparatus
50.580.000.035B
ISSUE 1 2-11
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MICRO/2000® AND DEOX/2000® MODULE
50.580.000.040B
ISSUE 3 7-14
60 W3T331759 / WT.050.585.003.UE.IM.1014
MICRO/2000® AND DEOX/2000® MODULE
When ordering material always specify model and serial number of apparatus
50.580.000.040B
ISSUE 2 2-11
W3T331759 / WT.050.585.003.UE.IM.1014 61
62
FUNCTIONAL TESTS
After verifying the wiring is correct connect power.
Verify that the pump and impeller operate smoothly and quietly (indicating no mechanical problems)
Both motors should be turning counter-clockwise.
issue 6
NOTE: It is sufficient to note that the impeller appears to be turning rapidly. The pump motor will turn at 2 RPM
NOTE: Block the bypass flow from the Y-strainer on module mounted arrangements to reduce water flow
during testing. Connect (cold) water supply to the analyser inlet. Water supply should be set to
0.2 bar (3 PSI) - higher pressure may result in water spray in unit.
Connect reagent tubing to the inlet reagent fittings of the pump and place the inlet of these tubing
lengths (about 1.2m (4 feet)) in a reservoir of water (set at least 600 mm (2 feet) below the analyser
to test the priming capability).
GAA1177 sheet 2
Allow time for the pump sample and reagent tubing to prime
Inspect unit plumbing and tubing for leaks.
SCALE 0.500
W3T331759 / WT.050.585.003.UE.IM.1014
1
3 U29399 W3T107927 REAGENT ASSEMBL Y HOSE NEOPRENE 1
2 RK634411 W2T11683 TUBI NG . 0 2 0 I . D. NEOPRENE 8 IN
1 P60424 W2T11670 TEE REDUCTION CONNECTOR KYNAR PVDF 1
W3T331759 / WT.050.585.003.UE.IM.1014
6
5
4 3
1
MICRO/2000® AND DEOX/2000® MODULE
W3T108357 (AAD2696) W3T139777 NOTE: 1 FOR DEOX REAGENT PARTS GROUP W3T140966
W3T108447 (AAD4079) W3T139778 COIL ITEM 0.6 - 1.8 m (2 - 6 FT) TUBING AND HANG OVER SAMPLE CELL
63
issue 6
GAA1177 sheet 4
MICRO CE - DEOX 2000 WETSIDE
MICRO/2000® AND DEOX/2000® MODULE
When ordering material always specify model and serial number of apparatus
64 W3T331759 / WT.050.585.003.UE.IM.1014
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10
5
When ordering material always specify model and serial number of apparatus.
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List of Contents
PARA. NO.
Retrofit Sets 7.1
Spare Parts and Consumables 7.2
MICRO/2000® and DEOX/2000® Spare Parts 7.3
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APPENDIX A
MICRO 2000 Reagents
List of Contents
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WARNING: pH4 buffer and acetic acid will severely irritate eyes and cause
chemical burns to skin.Always wear appropriate protective equipment during
handling. When diluting acid, always pour the acid into the water, never pour
water into acid. Use caution when disconnecting the reagent tubing and avoid
contact with any fluid that drips from the open end. It is the responsibility
of the user of the equipment to obtain and follow the safety precautions of
the manufacturer of the hazardous material.
The type and number of reagents are determined by the specific application
and residual requirements.
WARNING: Glacial acetic acid will severely irritate eyes and cause chemical
burns to skin.Always wear appropriate protective equipment during handling.
When diluting acid, always pour acid into water, never pour water into acid.
It is the responsibility of the user of the equipment to obtain and follow the
safety precautions of the manufacturer of the hazardous material.
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Potassium iodide (KI) is added to distilled water and fed into the water
sample by the metering pump when measuring total chlorine. The KI
reacts with the various forms of chlorine present to release a proportional
amount of iodine. The amount of KI required is dependent upon the
maximum range of the analyser.
50 + (4 * range) = grams KI
Example: Analyser range: 5 mg/l
50 + (4 * 5) = 70 grams KI
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pH4 buffer and acetic acid will severely irritate eyes and cause chemical
burns to skin. Always wear appropriate protective equipment during
handling. When diluting acid, always pour the acid into the water, never
pour water into acid. Use caution when disconnecting the reagent tubing
and avoid contact with any fluid that drips from the open end. It is the
responsibility of the user of the equipment to obtain and follow the safety
precautions of the manufacturer of the hazardous material.
4 Selection of Reagents
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APPENDIX B
DEOX/2000® Reagents
List of Contents
When a process requires super chlorination the effluent from it will have
to be dechlorinated to some extent to allow discharge, either to a sewer
or a natural water source. A variety of methods are available for de-
chlorination depending on the concentration of chlorine to be removed,
the most common being the reaction of chlorine species in the water with
sulphur dioxide (SO2) or sodium bisulphite (NaHSO3)
The reactions show that both free and combined chlorine can be removed.
Dechlorination byproducts are ammonium chloride (NH4Cl), a salt,
hydrochloric acid (HCl) and sulphuric acid (H2SO4). These are naturally
neutralised by calcium carbonate (CaCO3) in the water, the result being
a reduction in the hardness of the water. When S02 is used each mg/l of
chlorine removed results in 2.8mg/l of hardness reduction and when
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Iodine is not stable long term and hence has to be generated in the cell.
Using a peristaltic pump, Potassium Iodate (KIO3) and an excess of
Potassium Iodide (KI) are mixed in a acid solution.
This is constantly fed to the cell to create the zero current bias, the feed
rate being 0.08 ml/min of reagents in total, i.e. negligible compared to
the volume of water being treated.
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Every mg/l of SO2 reacts with a mg/l of I2 and reduces the zero current
signal. These reactions are illutrated in the following graph.
100
80
current (µA)
60
40
20
0 2 4 6 8 10
mg/l Cl2 mg/l Cl2 / mg/l SO2
mg/l SO2
l2 Zero current
WARNING: pH4 buffer and acetic acid will severely irritate eyes and cause
chemical burns to skin. Always wear appropriate protective equipment
during handling. When diluting acid, always pour the acid into the water,
never pour water into acid. Use caution when disconnecting the reagent
tubing and avoid contact with any fluid that drips from the open end. It
is the responsibility of the user of the equipment to obtain and follow
the safety precautions of the manufacturer of the hazardous material.
W3T331759 / WT.050.585.003.UE.IM.1014 79
MICRO/2000® AND DEOX/2000® MODULE
The reagents are placed in the cabinet and one reagent tube is placed
in the KI solution whilst the other is placed in the Acetic acid solution.
80 W3T331759 / WT.050.585.003.UE.IM.1014
Evoqua Water Technologies
Aftermarket Support and Service
INTRODUCTION
Every day, millions of people and thousands of companies rely on Evoqua CO-ORDINATION
Water Technologies to help them meet their needs for clean water. Evoqua Water Technologies dedicated
Customer Service Department is
As the leading global provider of chemical dosing, metering, disinfection, co-ordinated from our Derby office.
chlorination, filtration, deionisation and electrochlorination products, Evoqua
Water Technologies provide systems and process technology for water Tel: - 0845 450 2882
treatment in the municipal, industrial and the leisure industries.
[email protected]
D
E
TRAINING
E Evoqua Water Technologies understands the
importance of training to our customers; receiving the
correct training can ensure that you get the optimum
performance out of our equipment and your plant.
F C
FULL COVERAGE UK & IRELAND We have also found training creates stronger
links with our customers and it gives us a better
Over the years we have been able to grow our aftermarket opportunity to understand each others requirements.
support and service operation considerably. To ensure our
customers get the very best support and shortest response
times our engineers and support staff are strategically CONTACT
located across the country, to give us the very best
Evoqua Water Technologies have service centres all over
coverage of the whole of the UK & Ireland.
the world. Please see the contacts table below to find a
A - Sevenoaks, Kent centre closest to you.
B - Caldicot, Gwent
C - Little Eaton, Derbyshire Country Email Telephone
D - Kirkintilloch, East Dunbartonshire Australia info.au@ +61 (0) 3 8720
E- Belfast, Northern Ireland evoqua.com 6597
F - Limerick, Ireland Canada canadainfo@ +1 905 944 2800
evoqua.com
Wallace & Tiernan, Ionpure and Memcor are trademarks of Evoqua, its subsidiaries or affiliates, in some countries.
All information presented herein is believed reliable and in accordance with accepted engineering practices. Evoqua makes no
warranties as to the completeness of this information. Users are responsible for evaluating individual product suitability for
specific applications. Evoqua assumes no liability whatsoever for any special, indirect or consequential damages arising from the
sale, resale or misuse of its products.