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S M FARAZ ALI (Resume)

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37 views2 pages

S M FARAZ ALI (Resume)

Uploaded by

faraz.centurian01
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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S.

M FARAZ ALI

CONTACT PROFILE
"As a versatile professional with expertise in both Human Resources and
Flat # A-13 3rd Floor Dawood Information Technology, I aim to leverage my skills to enhance organizational
Heights Sector 5-K North Karachi efficiency and employee satisfaction. My goal is to integrate innovative IT solutions
Contact: +92-345-3993616 with effective HR strategies to streamline processes, improve employee relations,
D.O.B: 26-August -1993 and support the company's growth. I am committed to driving technology-driven
HR initiatives that align with the organization's objectives and culture."
[email protected]

EXPERIENCE
SKILLS Assistant H.R & I.T Support
2023 – 2024 Centurian Textile (Pvt) Ltd
• - Technical Proficiency:
Windows, Microsoft Office Suite • Maintain accurate employee records in the HRIS and ensure timely
• - Hardware Updates.
Troubleshooting: Diagnosing and • Assist in generating reports and providing data analysis for HR metrics
resolving hardware issues Such as employee turnover and attendance.
• - Software Support: • Provide first-level IT support to employees, troubleshooting hardware
Installation, configuration, and And software issues.
maintenance of software • Assist in setting up and maintaining office technology, including
applications Computers, printers, and network systems.
• - Networking: • Support the onboarding process by preparing new hire documentation and
Basic understanding Setting up IT equipment for new employees.
• - Customer Service: • Coordinate with IT vendors for repair and maintenance of IT equipment.
Excellent communication and
interpersonal skills
• Ensure data integrity and confidentiality of employee information.
• - Problem Solving:
• Track employee training progress and maintain training records.
Strong analytical and problem- • Support the implementation of IT solutions to automate HR processes and
solving abilities Improve efficiency.
• -Laptop and hardware • Monitor and report on the effectiveness of performance management
repairing Systems.
• Assist in organizing company events and activities.
• Perform other duties as assigned by HR and IT managers.

2022 – 2023 Dexoft Solutions

• Functionally support users and client for Software / ERP


• Troubleshooting software & technical issues with Manager.
• Installations, Configurations, Patches for Software / ERP.
• Basic Knowledge of ERP modules, GL, Supply Chain,
Procurement, etc.
ACTIVITIES AND
INTERESTS 2021 – 2022 Green Land Educational System

• Manage 25+ Computer Lab.


• Literature • Troubleshooting software & technical issues.
• Environmental • Identifying and repairing faults.
Conversation
• Resolving network issues.
• Art
• Installing and configuring CCTV Cameras with hardware and
• Sports Software.
• Travel and Exploration • Following up with Students and Management to ensure the
• Technology and Innovation Problem is resolved.
• Photography
• Volunteer Work
Assistant Admin in Charge & I.T Support
2020 - 2021 Hashmi & Co. Chartered Accountants
ADITIONAL
INFORMATION • Identifying hardware and software solutions.
• Troubleshooting technical issues.
• Diagnosing and repairing faults.
• Strong dedication to
• Resolving network issues.
providing exceptional • Installing and configuring hardware and software.
Customer service. • Talking to customers to quickly get to the root of their problem.
• Ability to work • Providing timely and accurate customer feedback.
independently and • Talking to customers through a series of actions to resolve
• Following up with clients to ensure the problem is resolved.
collaboratively within a
• Replacing or repairing the necessary parts.
Team. • Supporting the roll-out of new applications.
• Proven track record of • Providing support in the form of procedural documentation.
meeting and exceeding • Managing multiple cases at one time.
Service level agreements.

EDUCATION
CERTIFICATION
• Design and Development
• MySQL 2009 - 2010 Escort Grammar School
• Dreamweaver, Matriculation
2011 - 2012 Governments Boys Degree College
• Joomla,
Intermediate
• JQuery, 2014 - 2016 Karachi University
• Web Development, Bachelor in Commerce
• PHP, CSS, HTML,
• JAVA Script
• Orasoft Institute
Advance References.
• Microsoft Office Available upon request.
• INFO Channel Institute.

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