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0% found this document useful (0 votes)
121 views42 pages

Tinder Terms of Use - Tinder - Match. Chat. Meet. Modern Dating.

Uploaded by

JeetSoni
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 42

Tinder Terms of Use | Tinder | Match. Chat. Meet. Modern Dating.

10/08/24, 6:40 PM

Tinder Terms of Use


Effective on June 1, 2024; download these Terms of Use as a PDF

Here is a short summary of our Terms of Use.

California subscribers: You may cancel your subscription, without penalty or


obligation, at any time prior to midnight of the third business day following the date
you subscribed. If you subscribed using an External Service (e.g., Apple ID, Google
Play), you must cancel through your External Service, as set forth in more detail in
Section 8a. If you subscribed through your Apple ID, refunds are handled by Apple,
not Tinder. You can request a refund from Apple through your Apple ID account on
your phone or at https://getsupport.apple.com. All other users may request a refund
by contacting Tinder Customer Service via our Help Center, or by mailing or
delivering a signed and dated notice that states that you, the buyer, are canceling
this agreement, or words of similar effect. Please also include your name and the
email address, phone number, or other unique identifier you used to sign up for
your account.

This notice shall be sent to: Tinder, Attn: Cancellations, P.O. Box 25472, Dallas,
Texas 75225, USA. The Company's business is conducted, in part, at 8750 N.
Central Expressway, Suite 1400, Dallas, TX 75231. You may have these Terms of Use
(“Terms”) emailed to you by sending a letter to Terms Inquiries, P.O. Box 25472,
Dallas, Texas 75225, USA. In accordance with Cal. Civ. Code §1789.3, you may
report complaints to the Complaint Assistance Unit of the Division of Consumer
Services of the California Department of Consumer Affairs by contacting them in
writing at Consumer Information Division, 1625 North Market Blvd., Suite N112
Sacramento, CA 95834, or by telephone at (800) 952-5210.

We have included brief summaries at the beginning of each section to make it


easier for you to read and understand this agreement. The summaries do not
replace the text of each section, and you should still read each section in its

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entirety.

1. INTRODUCTION
By accessing or using Tinder's Services, you agree to be bound by this Terms
of Use Agreement (the “Terms” or “Agreement”), including our Privacy Policy,
Cookie Policy, Community Guidelines, and Safety Tips, so it is important that
you read this Agreement and these policies and procedures carefully before
you create an account.

PLEASE CAREFULLY REVIEW THE DISPUTE RESOLUTION PROVISIONS IN


SECTION 15 BELOW. THESE GOVERN THE MANNER IN WHICH DISPUTES
WILL BE ADDRESSED BETWEEN YOU AND TINDER. THESE PROVISIONS
INCLUDE A MANDATORY PRE-ARBITRATION INFORMAL DISPUTE
RESOLUTION PROCESS (EXCEPT FOR INDIVIDUAL CLAIMS OF SEXUAL
ASSAULT OR SEXUAL HARASSMENT OCCURRING IN CONNECTION WITH
YOUR USE OF THE SERVICES), AN ARBITRATION AGREEMENT, SMALL
CLAIMS COURT ELECTION, CLASS ACTION WAIVER, ADDITIONAL
PROCEDURES FOR MASS ARBITRATION FILINGS, AND JURY TRIAL WAIVER
THAT AFFECT YOUR RIGHTS. IN ARBITRATION, THERE IS TYPICALLY LESS
DISCOVERY AND APPELLATE REVIEW THAN IN COURT.

We may update these Terms from time to time, so check this page regularly
for updates.

Welcome to Tinder.

If you live in the European Economic Area, the United Kingdom, or Switzerland,
these Terms of Use are between you and:

MTCH Technology Services Limited (“MTCH Technology”)


10 Earlsfort Terrace
Dublin 2,
D01 T380
Ireland

If you live in Japan, these Terms of Use apply between you and:

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MG Japan Services GK (“MG Japan”)


4F Sumitomo Fudosan Azabu Bldg.
1-4-1 Mita Minato-ku, Tokyo 108-0073
Japan

If you live anywhere else, these Terms of Use apply between you and:

Tinder LLC (“Tinder”)


8750 North Central Expressway, Suite 1400
Dallas, TX 75231, USA

The terms “us”, “we”, “Company” and/or “Tinder” refer to MTCH Technology, MG
Japan, or Tinder based on your country of residence. Together you and Tinder
may be referred to as the “Parties” or separately as “Party”.

As used in this Agreement, the terms "Tinder," "us," "we," the "Company", and
"our" shall refer to Tinder LLC and/or MTCH Technology Services Limited, as
appropriate. Together you and Tinder may be referred to as the “Parties” or
separately as “Party.”

By accessing or using our Services on Tinder.com(the "Website"), the Tinder


mobile application (the "App"), or any other platforms or services Tinder may
offer (collectively, the "Service" or our "Services"), you agree to, and are bound
by this Agreement. This Agreement applies to anyone who accesses or uses our
Services, regardless of registration or subscription status.

Your access and use of our Services is also subject to the Privacy Policy, Cookie
Policy, Community Guidelines, and Safety Tips, and any terms disclosed and
agreed to by you when you purchase additional features, products, or services
from Tinder ("Additional Terms Upon Purchase"), which are incorporated into this
Agreement by reference. If you do not wish to be bound by this Agreement, do
not access or use our Services.

Subject to applicable law, we reserve the right to modify, amend, or change the
Terms at any time. Notice of material changes will be posted on this page with an
updated effective date. In certain circumstances, we may notify you of a change
to the Terms via email or other means; however, you are responsible for regularly
checking this page for any changes. Your continued access or use of our
Services constitutes your ongoing consent to any changes, and as a result, you

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will be legally bound by the updated Terms. If you do not accept a change to the
Terms, you must stop accessing or using our Services immediately.
Notwithstanding the foregoing, any material changes to the Limitation of Liability
in Section 14 and the Dispute Resolution provisions in Section 15 below will
require your affirmative acceptance. Further, we reserve the right to change the
availability of features in our subscription plans.

2. ACCOUNT ELIGIBILITY; YOUR RESPONSIBILITIES


Before you create an account on Tinder, make sure you are eligible to use our
Services. This Section also details what you can and can't do when using the
Services, as well as the rights you grant Tinder.

You are not authorized to create an account or use the Services unless all of
the following are true, and by using our Services, you represent and warrant
that:

1. You are an individual (i.e., not any body corporate, partnership or other
business entity) at least 18 years old;
2. You are legally qualified to enter a binding contract with Tinder;
3. You are not located in a country that is subject to a U.S. Government
embargo, or that has been designated by the U.S. Government as a "terrorist
supporting" country;
4. You are not on any list of individuals prohibited from conducting business with
the United States (for example, the U.S. Treasury Department’s list of Specially
Designated Nationals or any similar government agency list) nor do you face
any other similar prohibition);
5. You are not prohibited by law from using our Services;
6. You have not committed, been convicted of, or pled no contest to a felony or
indictable offense (or crime of similar severity), a sex crime, or any crime
involving violence or a threat of violence, unless you have received clemency
for a non-violent crime and we have determined that you are not likely to
pose a threat to other users of our Services;
7. You are not required to register as a sex offender with any state, federal or
local sex offender registry;
8. You do not have more than one account on our Services; and

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9. You have not previously been removed from our Services or our affiliates’
services by us or our affiliates, unless you have our express written
permission to create a new account.

If at any time you cease to meet these requirements, all authorization to access
our Services or systems is automatically revoked, and you must immediately
delete your account, and we retain the right to remove your access to our
Services without warning.

You agree to:

1. Comply with these Terms, and check this page from time to time to ensure
you are aware of any changes;
2. Comply with all applicable laws, including without limitation, privacy laws,
intellectual property laws, anti-spam laws, and regulatory requirements;
3. Use the latest version of the Website and/or App;
4. Review the Safety Tips;
5. Review and comply with the Community Guidelines, as updated from time to
time; and
6. Take reasonable measures to protect the security of your login information.

You agree that you will not:

1. Misrepresent your identity, age, or affiliations with a person or entity;


2. Use the Services in a way that damages the Services or prevents their use by
other users;
3. Use our Services in a way to interfere with, disrupt or negatively affect the
platform, the servers, or our Services' networks;
4. Use our Services for any harmful, illegal, or nefarious purpose, including, but
not limited to, using any Virtual Items for purposes of money laundering or
other financial crimes;
5. Harass, bully, stalk, intimidate, assault, defame, harm or otherwise abuse or
cause psychological harm;
6. Post or share Prohibited Content (see below);
7. Solicit passwords for any purpose, or personal identifying information for
commercial or unlawful purposes from other users or disseminate another
person's personal information without his or her permission;

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8. Solicit money or other items of value from another user, whether as a gift,
loan, or form of compensation;
9. Use another user's account;
10. Use our Services in relation to fraud, a pyramid scheme, or other similar
practice;
11. Use our Services in relation to any political campaign financing or for the
purpose of influencing any election, other than sharing your own personal
political opinions.
12. Violate the terms of the license granted to you by Tinder (see Section 6
below).
13. Disclose private or proprietary information that you do not have the right to
disclose;
14. Copy, modify, transmit, distribute, or create any derivative works from, any
Member Content or Our Content, or any copyrighted material, images,
trademarks, trade names, service marks, or other intellectual property,
content or proprietary information accessible through our Services without
Tinder's prior written consent;
15. Express or imply that any statements you make are endorsed by Tinder;
16. Use any robot, crawler, site search/retrieval application, proxy or other manual
or automatic device, method or process to access, retrieve, index, "data
mine," or in any way reproduce or circumvent the navigational structure or
presentation of our Services or its contents;
17. Upload viruses or other malicious code or otherwise compromise the security
of our Services;
18. Forge headers or otherwise manipulate identifiers to disguise the origin of
any information transmitted to or through our Services;
19. "Frame" or "mirror" any part of our Services without Tinder's prior written
authorization;
20. Use meta tags or code or other devices containing any reference to Tinder or
the platform (or any trademark, trade name, service mark, logo or slogan of
Tinder) to direct any person to any other website for any purpose;
21. Modify, adapt, sublicense, translate, sell, reverse engineer, decipher,
decompile or otherwise disassemble any portion of our Services, or cause
others to do so;

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22. Use or develop any third-party applications that interact with our Services or
Member Content or information without our written consent, including but not
limited to artificial intelligence or machine learning systems;
23. Use, access, or publish the Tinder application programming interface without
our written consent;
24. Probe, scan or test the vulnerability of our Services or any system or network;
25. Encourage, promote, or agree to engage in any activity that violates these
Terms;
26. Create a new account after we suspend or terminate your account, unless
you receive our express permission; or
27. Submit a report about a member’s behavior or content that is false,
misleading, or otherwise manifestly unfounded, or abuse any Tinder reporting
or appeals request system made available.

The license granted to you under these Terms and any authorization to access
the Services is automatically revoked in the event that you do any of the above.

Prohibited Content - Tinder prohibits uploading or sharing content that:

1. Could reasonably be deemed to be offensive or to harass, abuse or cause


psychological distress to another person;
2. Is obscene, pornographic, violent or contains nudity;
3. Is abusive, threatening, discriminatory or that promotes or encourages racism,
sexism, hatred or bigotry;
4. Encourages or facilitates any illegal activity including, without limitation,
terrorism, inciting racial hatred or the submission of which in itself constitutes
committing a criminal offense;
5. Encourages or facilitates any activity that may result in harm to the user or
another person, including, but not limited to, promotion of self-harm, eating
disorders, dangerous challenges, violent extremism,
6. Is defamatory, libelous, or untrue;
7. Relates to commercial activities (including, without limitation, sales,
competitions, promotions, and advertising, solicitation for services, sex work,
"sugar daddy" or "sugar baby" relationships, links to other websites or
premium line telephone numbers);
8. Involves or facilitates the transmission of spam;

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9. Contains any spyware, adware, viruses, corrupt files, worm programs or other
malicious code designed to interrupt, damage or limit the functionality of or
disrupt any software, hardware, telecommunications, networks, servers or

other equipment, Trojan horse or any other material designed to damage,


interfere with, wrongly intercept or expropriate any data or personal information
whether from Tinder or otherwise;

1. Infringes upon any third party's rights (including, without limitation, intellectual
property rights and privacy rights);
2. Was not written by you, unless expressly authorized by Tinder;
3. Includes the image or likeness of another person without that person's
consent (or in the case of a minor, the minor's parent or guardian);
4. Includes an image or likeness of a minor who is unaccompanied by the
minor's parent or guardian or not fully clothed or otherwise depicts or implies
a minor engaged in sexual activity;
5. Is inconsistent with the intended use of the Services; or
6. May harm the reputation of Tinder or its affiliates, meaning the uploading or
sharing of content on the Tinder platform that is defamatory to Tinder or its
affiliates or advocates misuse of the Service or any service provided by
Tinder’s affiliates.

The uploading or sharing of content that violates these Terms ("Prohibited


Content") may result in the immediate suspension or termination of your account.

3. 3. CONTENT
It is important that you understand your rights and responsibilities with regard
to the content on our Services, including any content you provide or post. You
are expressly prohibited from posting inappropriate content.

While using our Services, you will have access to: (i) content that you upload or
provide while using our Services, even if suggested by our Services ("Your
Content"); (ii) content that other users upload or provide while using our Services
("Member Content"); and (iii) content that Tinder provides on and through our
Services ("Our Content"). In this agreement, "content" includes, without limitation,
all text, images, video, audio, or other material on our Services, including

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information on users' profiles and in direct messages between users.

For additional information on how we moderate content, please see our Safety
page for more details. For additional information on how recommended profiles
are ordered, please see the Method Behind our Matching.

3a. YOUR CONTENT


You are responsible for Your Content. Don't share anything that you wouldn't
want others to see, that would violate this Agreement, or that may expose you
or us to legal liability.

You are solely responsible and liable for Your Content, and, therefore, you agree
to indemnify, defend, release, and hold us harmless from any claims made in
connection with Your Content.

You represent and warrant to us that the information you provide to us or any
other user is accurate, including any information submitted through Facebook or
other third-party sources (if applicable), and that you will update your account
information as necessary to ensure its accuracy.

The content included on your individual profile should be relevant to the


intended use of our Services. You may not upload any Prohibited Content, and
your content must further comply with the Community Guidelines. You may not
display any personal contact, banking information, or peer-to-peer payment
information, whether in relation to you or any other person (for example, names,
home addresses or postcodes, telephone numbers, email addresses, URLs,
credit/debit card, peer-to-peer payment user name, or other banking details). If
you choose to reveal any personal information about yourself to other users, you
do so at your own risk. We strongly encourage you to use caution in disclosing
any personal information online.

Your individual profile will be visible to other people around the world, so be sure
that you are comfortable sharing Your Content before you post. You
acknowledge and agree that Your Content may be viewed by other users, and,
notwithstanding these Terms, other users may share Your Content with third
parties. By uploading Your Content, you represent and warrant to us that you
have all necessary rights and licenses to do so and automatically grant us a
license to use Your Content as provided under Section 7 below.

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We may provide tools and features to enhance individual expression through


Your Content and Member Content (described in Section 3b), and we’re
constantly developing new technologies to improve our Services. Certain tools
or features may allow you to generate or enhance content based on Your
Content. This is still Your Content, and you are responsible for it and its accuracy,
as well as your use of it on our Services and any and all decisions made, actions
taken, and failures to take action based on Your Content. Be careful in choosing
and sharing Your Content.

You understand and agree that we may monitor or review Your Content, and we
have the right to remove, delete, edit, limit, or block or prevent access to any of
Your Content at any time at our sole discretion. Furthermore, you understand and
agree that we have no obligation to display or review Your Content.

3b. MEMBER CONTENT


While you will have access to Member Content, it is not yours and you may
not copy or use Member Content for any purpose except as contemplated by
these Terms.

Other users will also share content on our Services. Member Content belongs to
the user who posted the content and is stored on our servers and displayed at
the direction of that user.

You should always carefully review and independently verify Member Content
for accuracy. Other users may use tools to generate or enhance content based
on the Member Content they provide. Member Content may include biased,
incorrect, harmful, offensive, or misleading information. Other users are
responsible for their Member Content, as well as any and all decisions made,
actions taken, and failures to take action based on their use of Member Content.

You do not have any rights in relation to Member Content, and, unless expressly
authorized by Tinder, you may only use Member Content to the extent that your
use is consistent with our Services' purpose of allowing us to communicate with
and meet one another. You may not copy the Member Content or use Member
Content for commercial purposes, to spam, to harass, or to make unlawful
threats. We reserve the right to terminate your account if you misuse Member
Content.

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3c. OUR CONTENT


Tinder owns or licenses all other content on our Services.

Any other text, content, graphics, user interfaces, trademarks, logos, sounds,
artwork, images, and other intellectual property appearing on our Services is
owned, controlled or licensed by us and protected by copyright, trademark and
other intellectual property law rights. All rights, title, and interest in and to Our
Content remains with us at all times.

We grant you a limited license to access and use Our Content as provided under
Section 6 below, and we reserve all other rights.

4. INAPPROPRIATE CONTENT AND MISCONDUCT;


REPORTING
Tinder does not tolerate inappropriate content or behavior on our Services.

We are committed to maintaining a positive and respectful community, and we


do not tolerate any inappropriate content or misconduct, whether on or off of the
Services (including, but not limited to, on services operated by our affiliates). We
encourage you to report any inappropriate Member Content or misconduct by
other users. You can report a user directly through the "Report User" link on a
user's profile or in the messaging experience. You may also contact Customer
Support.

As set forth in our Privacy Policy, we may share data between our affiliates for
the safety and security of our users and may take necessary actions if we believe
you have violated these Terms, including banning you from our Services and/or
our affiliates’ services (such as Hinge, Plenty of Fish, OkCupid, Match, Meetic,
BlackPeopleMeet, LoveScout24, OurTime, Pairs, ParPerfeito, and Twoo; for more
details, please see our Safety page), and/or preventing you from creating new
accounts. You understand and agree that we may not share information with you
regarding your account if doing so would potentially impair the safety or privacy
of our other users.

Member Content is subject to the terms and conditions of Sections 512(c) and/or
512(d) of the Digital Millennium Copyright Act 1998. To submit a complaint

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regarding Member Content that may constitute intellectual property


infringement, see Section 12 (Digital Millennium Copyright Act) below.

5. PRIVACY
Privacy is important to us. We have a separate policy about it that you should
read.

For information about how Tinder and its affiliates collect, use, and share your
personal data, please read our Privacy Policy. By using our Services, you agree
that we may use your personal data in accordance with our Privacy Policy.

6. RIGHTS YOU ARE GRANTED BY TINDER


Tinder grants you the right to use and enjoy our Services, subject to these
Terms.

For as long as you comply with these Terms, Tinder grants you a personal,
worldwide, royalty-free, non-assignable, non-exclusive, revocable, and non-
sublicensable license to access and use our Services for purposes as intended
by Tinder and permitted by these Terms and applicable laws. This license and
any authorization to access the Service are automatically revoked in the event
that you fail to comply with these Terms.

7. RIGHTS YOU GRANT TINDER


You own all of the content you provide to Tinder, but you also grant us the
right to use Your Content as provided in this Agreement.

By creating an account, you grant to Tinder a worldwide, perpetual, transferable,


sub- licensable, royalty-free right and license to host, store, use, copy, display,
reproduce, adapt, edit, publish, translate, modify, reformat, incorporate into other
works, advertise, distribute and otherwise make available to the general public
Your Content, including any information you authorize us to access from
Facebook or other third- party sources (if applicable), in whole or in part, and in
any way and in any format or medium currently known or developed in the
future. Tinder's license to Your Content shall be non-exclusive, except that

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Tinder's license shall be exclusive with respect to derivative works created


through use of our Services. For example, Tinder would have an exclusive
license to screenshots of our Services that include Your Content.

In addition, so that Tinder can prevent the use of Your Content outside of our
Services, you authorize Tinder to act on your behalf with respect to infringing
uses of Your Content taken from our Services by other users or third parties. This
expressly includes the authority, but not the obligation, to send notices pursuant
to 17 U.S.C. § 512(c)(3) (i.e., DMCA Takedown Notices) on your behalf if Your
Content is taken and used by third parties outside of our Services. Tinder is not
obligated to take any action with regard to use of Your Content by other users or
third parties. Tinder's license to Your Content is subject to your rights under
applicable law (for example, laws regarding personal data protection to the
extent the content contains personal information as defined by those laws).

In consideration for Tinder allowing you to use our Services, you agree that we,
our affiliates, and our third-party partners may place advertising on our Services.
By submitting suggestions or feedback to Tinder regarding our Services, you
agree that Tinder may use and share such feedback for any purpose without
compensating you.

You agree that Tinder may access, preserve, and disclose your account
information, including Your Content, if required to do so by law or upon a good
faith belief that such access, preservation, or disclosure is reasonably necessary
to: (i) comply with legal process; (ii) enforce these Terms; (iii) respond to claims
that any content violates the rights of third parties; (iv) respond to your requests
for customer service; (v) protect the rights, property or personal safety of the
Company or any other person, or (vi) to investigate, prevent, or take other action
regarding illegal activity, suspected fraud or other wrongdoing.

8. PURCHASES AND AUTOMATICALLY RENEWING


SUBSCRIPTIONS
You will have the opportunity to purchase products and services from Tinder.
If you purchase a subscription, it will automatically renew - and you will be
charged - until you cancel.

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Tinder may offer products and services for purchase through iTunes, Google
Play, or other external services authorized by Tinder (each, an "External Service,"
and any purchases made thereon, an "External Service Purchase"). Tinder may
also offer products and services for purchase via credit card or other payment
processors on the Website or inside the App ("Internal Purchases"). If you
purchase a subscription, it will automatically renew until you cancel, in
accordance with the terms disclosed to you at the time of purchase, as further
described below. If you cancel your subscription, you will continue to have
access to your subscription benefits until the end of your subscription period, at
which point it will expire.

Because our Services may be utilized without a subscription, canceling your


subscription does not remove your profile from our Services. If you wish to fully
terminate your account, you must terminate your account as set forth in Section
9.

Tinder operates a global business, and our pricing varies based on a number of
factors. We frequently offer promotional rates - which can vary based on region,
length of subscription, bundle size, past purchases, account activity and more.
We also regularly test new features and payment options. If you do not timely
cancel your subscription, your subscription will be renewed at the full price as
indicated when the purchase was made, without any additional action by you,
and you authorize us to charge your payment method for these amounts. To the
extent permissible by law, we reserve the right, including without prior notice, to
limit the available quantity of or discontinue making available any product,
feature, service or other offering; to impose conditions on the honoring of any
coupon, discount, offer or other promotion; to bar any user from making any
transaction; and to refuse to provide any user with any product, service or other
offering.

8a. EXTERNAL SERVICE PURCHASES AND SUBSCRIPTIONS


External Service Purchases, including subscriptions, may be processed
through the External Service, in which case those purchases must be
managed through your External Service Account. Subscriptions automatically
renew until you cancel.

When making a purchase on the Service, you may have the option to pay

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through an External Service, such as with your Apple ID or Google Play account
("your External Service Account"), and your External Service Account will be
charged for the purchase in accordance with the terms disclosed to you at the
time of purchase and the general terms applicable to your External Service
Account. Some External Services may charge you sales tax, depending on where
you live, which may change from time to time.

If your External Service Purchase includes an automatically renewing


subscription, your External Service Account will continue to be periodically
charged for the subscription until you cancel. After your initial subscription
commitment period, and again after any subsequent subscription period, the
subscription will automatically continue for the price and time period you agreed
to when subscribing. If you received a discounted promotional offer, your price
may go up per the terms of that offer following the initial subscription period for
any subsequent renewal period.

To cancel a subscription: If you do not want your subscription to renew


automatically, or if you want to change or terminate your subscription, you must
log in to your External Service Account and follow instructions to manage or
cancel your subscription, even if you have otherwise deleted your account with
us or if you have deleted the App from your device. For example, if you
subscribed using your Apple ID, cancellation is handled by Apple, not Tinder. To
cancel a purchase made with your Apple ID, go to Settings within the app , and
follow the instructions to cancel. You can also request assistance at Apple
Support.

Similarly, if you subscribed on Google Play, cancellation is handled by Google. To


cancel a purchase made through Google Play, launch the Google Play app on
your mobile device and navigate to Settings. You can also request assistance at
Google Play. If you cancel a subscription, you may continue to use the canceled
service until the end of your then-current subscription term. The subscription will
not be renewed when your then-current term expires.

If you initiate a chargeback or otherwise reverse a payment made with your


External Service Account, Tinder may terminate your account immediately in its
sole discretion, on the basis that you have determined that you do not want a
Tinder subscription. In the event that your chargeback or other payment reversal
is overturned, please contact Customer Care. Tinder will retain all funds charged

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to your External Service Account until you cancel your subscription through your
External Service Account. Certain users may be entitled to request a refund. See
Section 8d below for more information.

8b. INTERNAL PURCHASES AND SUBSCRIPTIONS


Internal Purchases, including subscriptions, are processed using the Payment
Method you provide on the Website or App. Subscriptions automatically
renew until you cancel.

If you make an Internal Purchase, you agree to pay the prices displayed to you
for the Services you've selected as well as any sales or similar taxes that may be
imposed on your payments (and as may change from time to time), and you
authorize Tinder to charge the payment method you provide (your "Payment
Method"). Tinder may correct any billing errors or mistakes even if we have
already requested or received payment. If you initiate a chargeback or otherwise
reverse a payment made with your Payment Method, Tinder may terminate your
account immediately in its sole discretion, on the basis that you have determined
that you do not want a Tinder subscription. In the event that your chargeback or
other payment reversal is overturned, please contact Customer Care.

If your Internal Purchase includes an automatically renewing subscription, your


Payment Method will continue to be periodically charged for the subscription
until you cancel. After your initial subscription commitment period, and again
after any subsequent subscription period, your subscription will automatically
continue for the price and time period you agreed to when subscribing, until you
cancel.

To cancel a subscription, log in to the Website or App and go to the Account


section. If you cancel a subscription, you may continue to use the cancelled
service until the end of your then-current subscription term. The subscription will
not be renewed when your then-current term expires.

You may edit your Payment Method information by using the Settings tool and
following the link to let your upgrade expire. If a payment is not successfully
processed, due to expiration, insufficient funds, or otherwise, you remain
responsible for any uncollected amounts and authorize us to continue billing the
Payment Method, as it may be updated. This may result in a change to your
payment billing dates.

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In addition, you authorize us to obtain updated or replacement expiration dates


and card numbers for your credit or debit card as provided by your credit or
debit card issuer. The terms of your payment will be based on your Payment
Method and may be determined by agreements between you and the financial
institution, credit card issuer, or other provider of your chosen Payment Method.
If you reside outside of the Americas, you agree that your payment to Tinder may
be through MTCH Technology Services Limited. Certain users may be entitled to
request a refund. See Section 8d below for more information.

8c. VIRTUAL ITEMS


Virtual items are non-refundable and subject to certain conditions.

From time to time, you may have the opportunity to purchase a limited, personal,
non-transferable, non-sublicensable, revocable license to use or access special
limited-use features including but not limited to credits redeemable on virtual
items, such as Super Like, Boost, Live Credits, or Gifts ("Virtual Item(s)") from
Tinder. You may only purchase Virtual Items from us or our authorized partners
through our Services.

Virtual Items represent a limited license right governed by this Agreement, and,
except as otherwise prohibited by applicable law, no title or ownership in or to
Virtual Items is being transferred or assigned to you. This Agreement should not
be construed as a sale of any rights in Virtual Items.

Any Virtual Item balance shown in your account does not constitute a real-world
balance or reflect any stored value, but instead constitutes a measurement of the
extent of your license. Virtual Items do not incur fees for non-use; however, the
license granted to you in Virtual Items will terminate in accordance with the
terms of this Agreement, on the earlier of when Tinder ceases providing our
Services, or your account is otherwise closed or terminated.

Tinder, in its sole discretion, reserves the right to charge fees for the right to
access or use Virtual Items and/or may distribute Virtual Items with or without
charge. Tinder may manage, regulate, control, modify, or eliminate Virtual Items
at any time, including taking actions that may impact the perceived value or
purchase price, if applicable, of any Virtual Items. Tinder shall have no liability to
you or any third party in the event that Tinder exercises any such rights. The
transfer of Virtual Items is prohibited, and you shall not sell, redeem, or otherwise
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transfer Virtual Items to any person or entity. Virtual Items may only be
redeemed through our Services.

ALL PURCHASES AND REDEMPTIONS OF VIRTUAL ITEMS MADE THROUGH


OUR SERVICES ARE FINAL AND NON-REFUNDABLE. YOU ACKNOWLEDGE
THAT TINDER IS NOT REQUIRED TO PROVIDE A REFUND FOR ANY REASON,
AND THAT YOU WILL NOT RECEIVE MONEY OR OTHER COMPENSATION FOR
UNUSED VIRTUAL ITEMS WHEN AN ACCOUNT IS CLOSED, WHETHER SUCH
CLOSURE WAS VOLUNTARY OR INVOLUNTARY.

8d. REFUNDS
Generally, all purchases are nonrefundable. Special terms for refunds apply in
the EU, EEA, UK, Switzerland, Korea, and Israel. Special terms for refunds also
apply in Arizona, California, Colorado, Connecticut, Illinois, Iowa, Minnesota,
New York, North Carolina, Ohio, Rhode Island, and Wisconsin.

Generally, all purchases are final and nonrefundable, and there are no refunds or
credits for partially used periods, except if the laws applicable in your jurisdiction
provide for refunds.

For subscribers residing in the EU, EEA, UK, and Switzerland:

In accordance with local law, you are entitled to a full refund during the 14 days
after the subscription begins. Please note that this 14-day period commences
when the subscription starts.

For subscribers residing in Germany:

You may terminate your subscription after it has renewed with a notice period of
one month. Your right to terminate for cause remains unaffected.

For subscribers and purchasers of Virtual Items residing in the Republic of Korea:

in accordance with local law, you are entitled to a full refund of your subscription
and/or unused Virtual Items during the 7 days following the purchase. Please
note that this 7-day period commences upon the purchase.

For subscribers residing in Arizona, California, Colorado, Connecticut, Illinois,


Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island, Wisconsin, and
Israel:

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Your Right to Cancel - You may cancel your subscription, without penalty or
obligation, at any time prior to midnight of the third business day following the
date you subscribed. In the event that you die before the end of your
subscription period, your estate shall be entitled to a refund of that portion of
any payment you had made for your subscription which is allocable to the period
after your death. In the event that you become disabled (such that you are
unable to use our Services) before the end of your subscription period, you shall
be entitled to a refund of that portion of any payment you had made for your
subscription which is allocable to the period after your disability by providing the
Company notice in the same manner as you request a refund as described
below.

If any of the above apply to you and you subscribed using your Apple ID, your
refund requests are handled by Apple, not Tinder. To request a refund, please
contact your External Service directly; for example using your Apple device, go
to Settings > iTunes & App Stores > [click on your Apple ID] > View Apple ID >
Purchase History. Find the transaction and select "Report a Problem." You can
also request a refund at Apple Support. For any other purchase, please contact
Tinder Customer Service with your order number (see your confirmation email)
by mailing or delivering a signed and dated notice which states that you, the
buyer, are canceling this Agreement, or words of similar effect. Please also
include the email address or telephone number associated with your account
along with your order number. This notice shall be sent to:

Tinder,
Attn: Cancellations,
P.O. Box 25472,

Dallas, Texas 75225, USA

9. ACCOUNT TERMINATION
If you no longer wish to use our Services, or if we terminate your account for
any reason, here's what you need to know.

You can delete your account at any time by logging into the Website or App,
going to "Settings", clicking "Delete Account", and following the instructions to
complete the deletion process. However, you will need to cancel / manage any

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External Service Purchases through your External Service Account (e.g.,


iTunes, Google Play) to avoid additional billing.

Tinder reserves the right to investigate and, if appropriate, suspend or terminate


your account without a refund if Tinder believes that you have violated these
Terms, misused our Services, or behaved in a way that Tinder regards as
inappropriate or unlawful, on or off our Services. We reserve the right to make
use of any personal, technological, legal, or other means available to enforce the
Terms, at any time without liability and without the obligation to give you prior
notice, including, but not limited to, preventing you from accessing the Services.

If your account is terminated by you or by Tinder for any reason, these Terms
continue and remain enforceable between you and Tinder, and you will not be
entitled to any refund for purchases made. Your information will be maintained
and deleted in accordance with our Privacy Policy.

10. NO CRIMINAL BACKGROUND OR IDENTITY


VERIFICATION CHECKS
Tinder does not conduct criminal background or identity verification checks
on its users. Though Tinder strives to encourage a respectful user experience,
it is not responsible for the conduct of any user on or off the Service. Use your
best judgment when interacting with others and review our Safety Tips.

YOU UNDERSTAND THAT TINDER DOES NOT CONDUCT CRIMINAL


BACKGROUND OR IDENTITY VERIFICATION CHECKS ON ITS USERS OR
OTHERWISE INQUIRE INTO THE BACKGROUND OF ITS USERS. TINDER
MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE CONDUCT,
IDENTITY, HEALTH, PHYSICAL CONDITION, INTENTIONS, LEGITIMACY, OR
VERACITY OF USERS. TINDER RESERVES THE RIGHT TO CONDUCT - AND YOU
AUTHORIZE TINDER TO CONDUCT - ANY CRIMINAL BACKGROUND CHECK OR
OTHER SCREENINGS (SUCH AS SEX OFFENDER REGISTER SEARCHES) AT ANY
TIME USING AVAILABLE PUBLIC RECORDS, AND YOU AGREE THAT ANY
INFORMATION YOU PROVIDE MAY BE USED FOR THAT PURPOSE. IF THE
COMPANY DECIDES TO CONDUCT ANY SCREENING THROUGH A CONSUMER
REPORTING AGENCY, YOU HEREBY AUTHORIZE THE COMPANY TO OBTAIN
AND USE A CONSUMER REPORT ABOUT YOU TO DETERMINE YOUR

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ELIGIBILITY UNDER THESE TERMS.

YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS WITH OTHER


USERS. WE CANNOT AND DO NOT GUARANTEE YOUR SAFETY AND ARE NOT
A SUBSTITUTE FOR FOLLOWING THE SAFETY TIPS AND OTHER SENSIBLE
SAFETY PRECAUTIONS. ALWAYS USE YOUR BEST JUDGMENT AND TAKE
APPROPRIATE SAFETY PRECAUTIONS WHEN COMMUNICATING WITH OR
MEETING NEW PEOPLE. COMMUNICATIONS RECEIVED THROUGH THE
SERVICE, INCLUDING AUTOMATIC NOTIFICATIONS SENT BY TINDER, MAY
RESULT FROM USERS ENGAGING WITH THE SERVICE FOR IMPROPER
PURPOSES, INCLUDING FRAUD, ABUSE, HARASSMENT, OR OTHER SUCH
IMPROPER BEHAVIOR.

Though Tinder strives to encourage a respectful user experience, it is not


responsible for the conduct of any user on or off the Service. You agree to use
caution in all interactions with other users, particularly if you decide to
communicate off the Service or meet in person.

11. DISCLAIMER
Tinder's Services are provided "as is" and we do not make, and cannot make,
any representations about the content or features of our Services or Member
Content.

TINDER PROVIDES OUR SERVICES ON AN "AS IS" AND "AS AVAILABLE" BASIS
AND TO THE EXTENT PERMITTED BY APPLICABLE LAW, GRANTS NO
WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR
OTHERWISE WITH RESPECT TO OUR SERVICES (INCLUDING ALL CONTENT
CONTAINED THEREIN), INCLUDING, WITHOUT LIMITATION, ANY IMPLIED
WARRANTIES OF SATISFACTORY QUALITY, MERCHANTABILITY, FITNESS FOR
A PARTICULAR PURPOSE OR NON-INFRINGEMENT. TINDER DOES NOT
REPRESENT OR WARRANT THAT (A) OUR SERVICES WILL BE UNINTERRUPTED,
SECURE, OR ERROR FREE, (B) ANY DEFECTS OR ERRORS IN OUR SERVICES
WILL BE DISCOVERED OR CORRECTED, OR (C) THAT ANY CONTENT OR
INFORMATION YOU OBTAIN ON OR THROUGH OUR SERVICES WILL BE
ACCURATE, COMPLETE, CURRENT OR APPROPRIATE FOR YOUR PURPOSES.
FURTHERMORE, TINDER MAKES NO GUARANTEES AS TO THE NUMBER OF

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ACTIVE USERS AT ANY TIME; USERS' ABILITY OR DESIRE TO COMMUNICATE


WITH OR MEET YOU, OR THE ULTIMATE COMPATIBILITY WITH OR CONDUCT
BY USERS YOU MEET THROUGH THE SERVICES.

TINDER ASSUMES NO RESPONSIBILITY FOR ANY CONTENT THAT YOU OR


ANOTHER USER OR THIRD PARTY POSTS, SENDS, RECEIVES, OR ACTS ON
THROUGH OUR SERVICES, NOR DOES TINDER ASSUME ANY RESPONSIBILITY
FOR THE IDENTITY, INTENTIONS, LEGITIMACY, OR VERACITY OF ANY USERS
WITH WHOM YOU MAY COMMUNICATE WITH THROUGH TINDER. ANY
MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF
OUR SERVICES IS ACCESSED AT YOUR OWN DISCRETION AND RISK. TINDER
IS NOT RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER HARDWARE,
COMPUTER SOFTWARE, OR OTHER EQUIPMENT OR TECHNOLOGY
INCLUDING, BUT WITHOUT LIMITATION, DAMAGE FROM ANY SECURITY
BREACH OR FROM ANY VIRUS, BUGS, TAMPERING, HACKING, FRAUD, ERROR,
OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR
TRANSMISSION, COMPUTER LINE OR NETWORK FAILURE, OR ANY OTHER
TECHNICAL OR OTHER DISRUPTION OR MALFUNCTION.

12. DIGITAL MILLENNIUM COPYRIGHT ACT


We take copyright infringement very seriously. We ask you to help us to
ensure we address it promptly and effectively.

Tinder has adopted the following policy towards copyright infringement in


accordance with the Digital Millennium Copyright Act (the "DMCA"). If you believe
any Member Content or Our Content infringes upon your intellectual property
rights, please submit a notification alleging such infringement ("DMCA Takedown
Notice") including the following:

1. A physical or electronic signature of a person authorized to act on behalf of


the owner of an exclusive right that is allegedly infringed;
2. Identification of the copyrighted work claimed to have been infringed, or, if
multiple copyrighted works at a single online site are covered by a single
notification, a representative list of such works;
3. Identification of the material claimed to be infringing or to be the subject of
infringing activity and that is to be removed or access disabled and

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information reasonably sufficient to permit the service provider to locate the


material;
4. Information reasonably sufficient to permit the service provider to contact
you, such as an address, telephone number, and, if available, an electronic
mail;
5. A statement that you have a good faith belief that use of the material in the
manner complained of is not authorized by the copyright owner, its agent, or
the law; and
6. A statement that, under penalty of perjury, the information in the notification is
accurate and you are authorized to act on behalf of the owner of the
exclusive right that is allegedly infringed.

Any DMCA Takedown Notices should be sent to [email protected], by


phone to 214-576-3272 or via mail to the following address: Copyright
Compliance Department c/o Tinder Legal, 8750 N. Central Expressway, Dallas,
Texas 75231.

Tinder will terminate the accounts of repeat infringers.

13. ADS AND THIRD-PARTY CONTENT


You may see ads and third-party promotions on our Services. Tinder does not
endorse and isn’t responsible for your interactions with those products or
services.

Our Services may contain advertisements and promotions offered by third


parties and links to other websites or resources. In addition, our Services may
allow you to watch an advertisement in exchange for Virtual Items; Tinder does
not guarantee that you will always be eligible to watch such advertisements, or
that any such advertisements will be available. Tinder may also provide non-
commercial links or references to third parties within its content. Tinder is not
responsible for the availability (or lack of availability) of any external websites or
resources or their content. Furthermore, Tinder is not responsible for, and does
not endorse, any products or services that may be offered by third-party
websites or resources. If you choose to interact with the third parties made
available through our Services, such party's terms will govern their relationship
with you. Tinder is not responsible or liable for such third parties' terms or

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actions.

14. LIMITATION OF LIABILITY


Tinder's liability is limited to the maximum extent allowed by applicable law.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT


WILL TINDER, ITS AFFILIATES, EMPLOYEES, LICENSORS, OR SERVICE
PROVIDERS BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY,
INCIDENTAL, SPECIAL, PUNITIVE, FIXED, OR ENHANCED DAMAGES,
INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, WHETHER INCURRED
DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR
OTHER INTANGIBLE LOSSES, RESULTING FROM: (I) YOUR ACCESS TO OR USE
OF OR INABILITY TO ACCESS OR USE THE SERVICES, (II) THE CONDUCT OR
CONTENT OF ANY USERS OR THIRD PARTIES ON OR THROUGH ANY OF OUR
AFFILIATES’ SERVICES OR IN CONNECTION WITH THE SERVICES; OR (III) ANY
UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR CONTENT, EVEN IF
TINDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO
THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL
TINDER'S AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE
SERVICES EXCEED THE GREATER OF (A) $100 USD OR (B) THE AMOUNT PAID,
IF ANY, BY YOU TO TINDER FOR THE SERVICES DURING THE TWENTY-FOUR
(24) MONTH PERIOD IMMEDIATELY PRECEDING THE DATE THAT YOU FIRST
FILE A LAWSUIT, ARBITRATION OR ANY OTHER LEGAL PROCEEDING AGAINST
TINDER, WHETHER STATUTORY, IN LAW OR IN EQUITY, IN ANY TRIBUNAL. THE
DAMAGES LIMITATION SET FORTH IN THE IMMEDIATELY PRECEDING
SENTENCE APPLIES (i) REGARDLESS OF THE GROUND UPON WHICH
LIABILITY IS BASED (WHETHER DEFAULT, CONTRACT, TORT, STATUTE, OR
OTHERWISE), (ii) IRRESPECTIVE OF THE TYPE OF BREACH OF RIGHTS,
PRIVILEGES, OR OBLIGATIONS, AND (iii) WITH RESPECT TO ALL EVENTS, THE
SERVICE, AND THIS AGREEMENT.

THE LIMITATION OF LIABILITY PROVISIONS SET FORTH IN THIS SECTION 14


SHALL APPLY EVEN IF YOUR REMEDIES UNDER THIS AGREEMENT FAIL WITH
RESPECT TO THEIR ESSENTIAL PURPOSE.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF CERTAIN

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DAMAGES, SO SOME OR ALL OF THE LIMITATIONS IN THIS SECTION MAY NOT


APPLY TO YOU.

15. DISPUTE RESOLUTION SECTION


In the unlikely event that we have a legal dispute, here is how the Parties
agree to proceed, except where prohibited by applicable law.

Any Subsection in this Dispute Resolution Section that is prohibited by law shall
not apply to the users residing in that jurisdiction, including Subsections 15b, 15c,
15d, and 15e, which shall not apply to users residing within the EU, EEA, UK, or
Switzerland. The online dispute settlement platform of the European Commission
is available at Online Dispute Resolution | European Commission. Tinder does
not take part in dispute settlement procedures in front of a consumer arbitration
entity for users residing in the EU, EEA, UK, or Switzerland.

15a. INFORMAL DISPUTE RESOLUTION PROCESS


If you are dissatisfied with our Services for any reason, please contact Tinder
Customer Service first so we can try to resolve your concerns without the need
of outside assistance. If you choose to pursue a dispute, claim or controversy
against Tinder, these terms will apply. For purposes of this Dispute Resolution
Process and Arbitration Procedures set forth in Section 15, “Tinder” shall include
our affiliates, employees, licensors, and service providers.

Tinder values its relationship with you and appreciates the mutual benefit
realized from informally resolving Disputes. “Dispute” is any dispute, claim, or
controversy between you and Tinder that arises from or related in any way to
this Agreement (including any alleged breach of this Agreement), the Service, or
our relationship with you. “Dispute” as used in this Agreement shall have the
broadest possible meaning and include claims that arose before the existence of
this or any prior Agreement and claims that arise during the term of this
Agreement or after the termination of this Agreement (unless this Agreement is
superseded by a subsequent Agreement entered into by you and Tinder). If you
have a Dispute with Tinder (“Your Dispute”), before formally pursuing Your
Dispute in arbitration or small claims court, you agree to first send a detailed
notice (“Notice”) to CT Corporation, 1209 Orange Street, City of Wilmington,
County of New Castle, Delaware 19801, USA. However, if Your Dispute includes

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individual claims of sexual assault or sexual harassment occurring in connection


with your use of the Services, then you are not required to send a Notice before
pursuing your claims in accordance with Section 17. If Tinder has a Dispute with
you (“Tinder’s Dispute"), Tinder agrees to first send a Notice to you at your most
recent email address on file with us, or if no email address is on file, other
contact information associated with your account. Your Notice must contain all of
the following information: (1) your full name; (2) information that enables Tinder to
identify your account, including a picture or screenshot of your profile, your
address, mobile phone number, email address, and date of birth you used to
register your account if any; and (3) a detailed description of your Dispute,
including the nature and factual basis of your claim(s) and the relief you are
seeking with a corresponding calculation of your alleged damages (if any). You
must personally sign this Notice for it to be effective. Tinder’s Dispute Notice
must likewise set forth a detailed description of Tinder’s Dispute, which shall
include the nature and factual basis of its claim(s) and the relief it is seeking, with
a corresponding calculation of our damages (if any). You and Tinder agree to
then negotiate in good faith in an effort to resolve the Dispute. As part of these
good faith negotiations, Tinder may request a telephone conference with you to
discuss Your Dispute, and you agree to personally participate, with your attorney
if you’re represented by counsel. Likewise, you may request a telephone
conference to discuss Tinder’s Dispute with you, and Tinder agrees to have one
representative participate. (For the avoidance of doubt, Tinder’s termination of
your account, as set forth in Section 4 above, is not Tinder’s Dispute with you.)
This informal process should lead to a resolution of the Dispute. However, if the
Dispute is not resolved within 60 days after receipt of a fully completed Notice
and the Parties have not otherwise mutually agreed to an extension of this
informal dispute resolution time period, you or Tinder may initiate an arbitration
(subject to a Party’s right to elect small claims court as provided below).

Completion of this informal dispute resolution is a condition precedent to filing


any demand for arbitration or small claims court action (except for individual
claims of sexual assault or sexual harassment occurring in connection with your
use of the Services). Failure to do so is a breach of this Agreement. The statute
of limitations and any filing fee deadlines will be tolled while you and Tinder
engage in this informal dispute resolution process. Unless prohibited by
applicable law, the arbitration provider, National Arbitration and Mediation
(“NAM”), shall not accept or administer any demand for arbitration and shall

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administratively close any arbitration unless the Party bringing such demand for
arbitration can certify in writing that the terms and conditions of this informal
dispute resolution process were fully satisfied. A court of competent jurisdiction
shall have authority to enforce this provision and to enjoin any arbitration
proceeding or small claims court action accordingly.

All offers, promises, conduct, and statements made in the course of the informal
dispute resolution process by any party, its agents, employees, and attorneys are
confidential and not admissible for any purpose in any subsequent proceeding
(except to the extent required to certify in writing that the Party met the
requirements of this informal dispute resolution process before commencing a
NAM arbitration), provided that evidence that is otherwise admissible or
discoverable shall not be rendered inadmissible or non-discoverable.

15b. INDIVIDUAL RELIEF: CLASS ACTION AND JURY TRIAL


WAIVER
TO THE FULLEST EXTENT ALLOWABLE BY LAW, YOU AND TINDER EACH
WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO LITIGATE DISPUTES
IN COURT IN FAVOR OF INDIVIDUAL ARBITRATION (EXCEPT FOR SMALL
CLAIMS COURT OR FOR INDIVIDUAL CLAIMS OF SEXUAL ASSAULT OR
SEXUAL HARASSMENT OCCURING IN CONNECTION WITH YOUR USE OF
THE SERVICES, AS PROVIDED HEREIN). YOU AND TINDER EACH WAIVE THE
RIGHT TO FILE OR PARTICIPATE IN A CLASS ACTION AGAINST THE OTHER
OR OTHERWISE TO SEEK RELIEF ON A CLASS BASIS, INCLUDING ANY
CURRENTLY PENDING ACTIONS AGAINST TINDER. TO THE FULLEST
EXTENT ALLOWABLE BY LAW, THERE SHALL BE NO RIGHT OR AUTHORITY
FOR ANY CLAIMS TO BE ARBITRATED OR LITIGATED ON A CLASS,
COLLECTIVE, REPRESENTATIVE, CONSOLIDATED, OR PRIVATE ATTORNEY
GENERAL BASIS. THE ARBITRATOR CAN AWARD THE SAME RELIEF
AVAILABLE IN COURT PROVIDED THAT THE ARBITRATOR MAY ONLY
AWARD FINAL RELIEF (INCLUDING INJUNCTIVE OR DECLARATORY RELIEF)
IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE
EXTENT NECESSARY TO PROVIDE FINAL RELIEF WARRANTED BY THAT
INDIVIDUAL PARTY’S CLAIM. THE ARBITRATOR MAY NOT AWARD FINAL
RELIEF FOR, AGAINST, OR ON BEHALF OF ANYONE WHO IS NOT A PARTY

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TO THE ARBITRATION ON A CLASS, COLLECTIVE, REPRESENTATIVE, OR


PRIVATE ATTORNEY GENERAL BASIS. IF A COURT DETERMINES THAT ANY
OF THESE PROHIBITIONS IN THIS PARAGRAPH ARE UNENFORCEABLE AS
TO A PARTICULAR CLAIM OR REQUEST FOR RELIEF (SUCH AS A REQUEST
FOR PUBLIC INJUNCTIVE RELIEF), AND ALL APPEALS OF THAT DECISION
ARE AFFIRMED AND SUCH DECISION BECOMES FINAL, THEN YOU AND
TINDER AGREE THAT THAT PARTICULAR CLAIM OR REQUEST FOR RELIEF
SHALL PROCEED IN COURT BUT SHALL BE STAYED PENDING INDIVIDUAL
ARBITRATION OF THE REMAINING CLAIMS FOR RELIEF THAT YOU HAVE
BROUGHT. IF THIS SPECIFIC PARAGRAPH IS FOUND TO BE
UNENFORCEABLE, THEN THE ENTIRETY OF THIS ARBITRATION PROVISION
(EXCEPT FOR THE JURY TRIAL WAIVER AND THE INFORMAL DISPUTE
RESOLUTION PROCESS) SHALL BE NULL AND VOID. THIS PARAGRAPH IS
AN ESSENTIAL PART OF THIS ARBITRATION AGREEMENT.

15c. DISPUTE RESOLUTION THROUGH ARBITRATION OR


SMALL CLAIMS COURT
Any Dispute (that is not resolved informally by Tinder Customer Service or as
provided under subsection 15a above) shall be exclusively resolved through
BINDING INDIVIDUAL ARBITRATION except as specifically provided otherwise in
this Dispute Resolution Section. Notwithstanding the foregoing, either you or
Tinder may elect to have an individual claim heard in small claims court, and
individual claims of sexual assault or sexual harassment occurring in connection
with your use of the Services may be brought in accordance with Section 17. If
the request to proceed in small claims court is made after an arbitration has
been initiated but before an arbitrator has been appointed, such arbitration shall
be administratively closed by the arbitration provider (e.g., NAM). Any
controversy over the small claims court’s jurisdiction shall be exclusively
determined by such small claims court. No determinations made by a small
claims court shall have preclusive effect in any proceeding involving Tinder and
anyone other than you. In the event such small claims court specifically
determines that it is without jurisdiction to hear the Dispute, you and Tinder shall
arbitrate the Dispute under the terms of this Agreement. All other issues (except
as otherwise provided herein) are exclusively for the Arbitrator to decide,
including but not limited to scope and enforceability of this Dispute Resolution

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Section and including questions of arbitrability, any request to proceed in small


claims court that is made after an arbitrator has been appointed, and any dispute
as to whether either Party is in breach or default of the Dispute Resolution
Section or has explicitly or implicitly waived the right to arbitrate. If you or Tinder
challenges the small claims court election in your Dispute, and a court of
competent jurisdiction determines that the small claims court election is
unenforceable, then such election shall be severed from this Agreement as to
your Dispute. However, such court determination shall not be considered or
deemed binding or have preclusive effect with respect to any proceeding
involving Tinder and anyone other than you.

Any court proceeding to enforce this Dispute Resolution Section 15, including
any proceeding to confirm, modify, or vacate an arbitration award, must be
commenced in accordance with Section 17. In the event Dispute Resolution
Section 15 is for any reason held to be unenforceable, any litigation against
Tinder (except for small claims court actions) may be commenced only in the
federal or state courts located in Dallas County, Texas. You hereby irrevocably
consent to those courts’ exercise of personal jurisdiction over you for such
purposes and waive any claim that such courts constitute an inconvenient forum.

15d. INDIVIDUAL ARBITRATION AND MASS ARBITRATION


PROTOCOLS
This subsection 15d applies to Disputes that are submitted to NAM after fully
completing the informal dispute resolution process described in subsection 15a
above and when no small claims court election is made by you or Tinder. Any
arbitration between you and Tinder shall be administered by NAM in accordance
with NAM’s operative Comprehensive Dispute Resolution Rules and Procedures
(the “NAM Rules”) in effect at the time any demand for arbitration is filed with
NAM, as modified by this Dispute Resolution Section 15. For a copy of the NAM
Rules, please visit Rules, Fees & Forms - National Arbitration and Mediation or
contact NAM at NAM’s National Processing Center at 990 Stewart Avenue, 1st
Floor, Garden City, NY 11530 or at email address at [email protected]. If
NAM is unable or unwilling to perform its duties under this Agreement, the
Parties shall mutually agree on an alternative administrator that will replace NAM
and assume NAM’s role consistent with this Agreement and this Agreement will
govern to the extent it conflicts with the arbitration provider’s rules. If the Parties

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are unable to agree, they will petition a court of competent jurisdiction to appoint
an arbitration provider who will assume NAM’s duties under this Agreement and
this Agreement will govern to the extent it conflicts with the arbitration provider’s
rules.

The Parties agree that the following procedures will apply to any Arbitrations
initiated under this Dispute Resolution Section (subject to either Party’s small
claims court election as described above):

1. Commencing an Arbitration – To initiate an arbitration, you or Tinder shall


send to NAM a demand for arbitration (“Demand for Arbitration”) that
describes the claim(s) and request for relief in detail, consistent with the
requirements in this Agreement and NAM Rules. If you send a Demand for
Arbitration, you shall also send it to Tinder at CT Corporation, 1209 Orange
Street, City of Wilmington, County of New Castle, Delaware 19801, USA, within
7 days of delivery of the Demand for Arbitration to NAM. If Tinder sends a
Demand for Arbitration, we will also send it to your mailing address on file
with us within the same 7-day period. If your mailing address is unavailable,
we will send it to your email address on file, or if no email address is on file,
other contact information associated with your account. The arbitration
provider shall not accept or administer any demand for arbitration and shall
administratively close any such demand for arbitration that fails to certify in
writing that the Party meets the requirements of Dispute Resolution Section
15 or if either Party elects small claims court as set forth above.

2. Fees – The payment of NAM fees shall be governed by the NAM Rules,
except to the extent that the case is a part of a Mass Filing (as defined below)
or the NAM fees and costs (including Arbitrator fees) paid by either Party are
reallocated upon order of the Arbitrator following a determination that (a)
either Party breached Section 15 of this Agreement, (b) such reallocation is
called for under this Agreement, or (c) reallocation is otherwise permitted
under applicable law. Upon a showing to Tinder of your financial hardship we
will consider a good faith request made by you to pay your portion of the
applicable consumer portion of the filing fee. Tinder is committed to ensuring
that arbitration costs to consumers do not serve as a barrier to the
adjudication of disputes. If Tinder initiates an arbitration against you, we shall
pay all NAM fees.

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3. The Arbitrator – The arbitration shall be conducted by a single, neutral


arbitrator (the “Claim Arbitrator”), as assisted by any Process Arbitrator
appointed under NAM Rules. (The term “Arbitrator” applies to both the Claim
Arbitrator and the Process Arbitrator). If a hearing is elected by either Party,
the Arbitrator shall be in or close to the location in which you reside. The
Arbitrator is bound by and shall adhere to this Agreement. In the event NAM
Rules conflict with this Agreement, the terms of this Agreement shall control.
If the Arbitrator determines that strict application of any term of Section 15 of
this Agreement (except for the small claims election, which shall be
determined by the small claims court) would result in a fundamentally unfair
arbitration (the “Unfair Term”), then the Arbitrator shall have authority to
modify the Unfair Term to the extent necessary to ensure a fundamentally fair
arbitration that is consistent with the Terms of Use (the “Modified Term”). In
determining the substance of a Modified Term, the Arbitrator shall select a
term that comes closest to expressing the intention of the Unfair Term.

4. Dispositive Motions – The Parties agree that the Claim Arbitrator shall have
the authority to consider dispositive motions without an oral evidentiary
hearing. Dispositive motions may be requested under the following
circumstances: (a) within 30 days after the Claim Arbitrator’s appointment, a
Party may request to file a dispositive motion based upon the pleadings; and
(b) no later than 30 days prior to the evidentiary hearing, a Party may request
to file a dispositive motion for summary judgment based upon the Parties’
pleadings and the evidence submitted.

5. Discovery –Each Party may (a) serve up to five requests for relevant, non-
privileged documents from the other Party; and (b) request that the other
Party provide verified responses to no more than 5 relevant interrogatories
(including subparts). Unless both Parties agree otherwise, no other forms of
discovery (including depositions) may be utilized. Any such discovery
requests must be served on the other Party within 21 days after the Claim
Arbitrator’s appointment. The responding Party shall provide the requesting
Party with all responsive, non-privileged documents, responses signed by the
Party themselves to the requested interrogatories, and/or any objections to
the requests within 30 days after receipt of the requests, or, in the event of an
objection to any discovery request, 30 days after the Claim Arbitrator
resolves the dispute. In the event either Party requests that the Claim

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Arbitrator consider a dispositive motion on the pleadings, such written


discovery response deadlines shall be extended until 30 days following the
Claim Arbitrator’s final decision on such dispositive motion. If after meeting
and conferring the Parties cannot agree on a dispute about discovery or a
request for extension, that matter shall be submitted promptly to the Claim
Arbitrator for resolution. In ruling on any discovery matter, the Claim Arbitrator
shall take into consideration the nature, amount, and scope of the underlying
arbitration claim, the cost and other effort that would be involved in providing
the requested discovery, the case schedule, and the extent to which the
requested discovery is truly necessary for the adequate preparation of a
claim or defense, and NAM’s goal of efficient and economical resolutions. The
burden of establishing good cause for any additional discovery is on the
moving Party.

6. Confidentiality – Upon either Party’s request, the Arbitrator will issue an


order requiring that confidential information of either Party disclosed during
the arbitration (whether in documents or orally) may not be used or disclosed
except in connection with the arbitration or a proceeding to enforce the
arbitration award and that any permitted court filing of confidential
information must be done under seal.

7. Arbitration Hearing – You and Tinder are entitled to a fair evidentiary hearing
(i.e. trial) before the Claim Arbitrator. Arbitration proceedings are usually
simpler, less costly, and more streamlined than trials and other judicial
proceedings. The Parties agree to waive all oral hearings and instead submit
all disputes to the Claim Arbitrator for an award based on written submissions
and other evidence as the Parties may agree, unless a Party requests an oral
hearing at least within 10 days after the Respondent files a response. If an oral
evidentiary hearing is requested, both Parties must be personally present at
the hearing, regardless of whether either Party has retained counsel. Both
Parties must personally attend the hearing. Either Party’s failure to personally
attend the hearing, without a continuance ordered by the Claim Arbitrator for
good cause, will result in a default judgment taken against that Party.

8. Arbitration Award – Regardless of the format of the arbitration, the Claim


Arbitrator shall provide a reasoned decision, in writing within 30 days after
the hearing or, if no hearing is held, within 30 days after any rebuttal or

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supplemental statements are due. The decision must clearly specify the relief,
if any, awarded and contain a brief statement of the reasons for the award.
The arbitration award is binding only between you and Tinder and will not
have any preclusive effect in another arbitration or proceeding that involves a
different Party. The Claim Arbitrator may, however, choose to consider rulings
from other arbitrations involving a different Party. The Arbitrator may award
fees and costs as provided by the NAM Rules or to the extent such fees and
costs could be awarded in court. This includes but is not limited to the ability
of the Arbitrator to award fees and costs if the Arbitrator determines that a
claim or defense is frivolous or was brought for an improper purpose, for the
purpose of harassment, or in bad faith.

9. Offer of Settlement – The Respondent may, but is not obligated to, make a
written settlement offer to the opposing Party any time before the evidentiary
hearing or, if a dispositive motion is permitted, prior to the dispositive motion
being granted. The amount or terms of any settlement offer may not be
disclosed to the Claim Arbitrator until after the Claim Arbitrator issues an
award on the claim. If the award is issued in the opposing Party’s favor and is
less than the Respondent’s settlement offer or if the award is in the
Respondent’s favor, the opposing Party must pay the Respondent’s costs
incurred after the offer was made, including any attorney’s fees. If any
applicable statute or case law prohibits the flipping of costs incurred in the
arbitration, then the offer in this provision shall serve to cease the
accumulation of any costs that claimant may be entitled to for the cause of
action under which it is suing.

10. Mass Filing – If, at any time, 25 or more similar demands for arbitration are
asserted against Tinder or related parties by the same or coordinated
counsel or entities (“Mass Filing”), consistent with the definition and criteria of
Mass Filings set forth in the NAM’s Mass Filing Supplemental Dispute
Resolution Rules and Procedures (“NAM’s Mass Filing Rules”, available at
https://www.namadr.com/resources/rules-fees-forms/), the additional
protocols set forth below shall apply.

1. If you or your counsel file a Demand for Arbitration that fits within the
definition of Mass Filing referred to above, then you agree that your
Demand for Arbitration shall be subject to the additional protocols set

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forth in this Mass Filing subsection. You also acknowledge that the
adjudication of your Dispute might be delayed and that any applicable
statute of limitations shall be tolled from the time at which the first cases
are chosen to proceed until your case is chosen for a bellwether
proceeding.
2. NAM’s Mass Filing Rules shall apply if your Dispute is deemed by NAM, in
its sole discretion pursuant to its Rules and this Dispute Resolution
Section, to be part of a Mass Filing. Such election for NAM’s Mass Filing
Rules and related fee schedule must be made by either you or Tinder in
writing and submitted to NAM and all Parties.

Bellwether Proceedings. Bellwether proceedings are encouraged by


courts and arbitration administrators when there are multiple disputes
involving similar claims against the same or related parties. For the first
set of bellwether proceedings, counsel for the Mass Filings claimants
(including you) and counsel for Tinder shall each select 15 Demands for
Arbitration (30 total) to proceed, and no more than those 30 arbitrations
shall be filed, processed, adjudicated, or pending at such time, with
each of the 30 individual arbitrations presided over by a different Claim
Arbitrator. During this time, no other Demands for Arbitration that are
part of the Mass Filings may be filed, processed, adjudicated, or
pending.

If the Parties are unable to resolve the remaining Demands for


Arbitration after the first set of bellwether proceedings are arbitrated or
otherwise resolved, then the Parties will continue to engage in the
bellwether proceedings for an additional four (4) rounds, increasing the
amount of Demands for Arbitration selected by counsel for each Party
by five (5) with each round, so that during the second round, counsel for
the Claimants and counsel for Tinder shall each select an additional 20
Demands for Arbitration (40 total), in the third round, 25 each (50 total),
in the fourth round, 30 each (60 total), and in the fifth round 35 each
(70 total). Within each round, each of the individual arbitrations is to be
presided over by a different Claim Arbitrator, and during these
additional rounds of the bellwether proceedings, no other Demands for

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Arbitration that are part of the Mass Filings may be filed, processed, or
adjudicated once selected by the Procedural Arbitrator. Following the
first round of bellwether proceedings, but before the second round of
bellwether proceedings, counsel for the Parties shall participate in a
global mediation, before a retired federal or state-court judge (unless
the Parties agree otherwise), with Tinder to pay the mediator’s fees.
Following the second, third, fourth, and fifth rounds of bellwether
proceedings, counsel for both parties should discuss additional
mediation and seek out opportunities to resolve the remaining
Demands for Arbitration, but will only proceed with mediation upon
consent of counsel for all Parties.

If the Parties are unable to resolve the remaining Demands for


Arbitration after the fifth set of bellwether proceedings are arbitrated or
otherwise resolved, and the Parties decide to not continue with
additional rounds of bellwether proceedings, then counsel for the
Claimants and counsel for Tinder shall discuss with NAM a fair process
for individually adjudicating the remaining Demands for Arbitration.
Under this process, the Procedural Arbitrator will make the final
decision on the number of Demands for Arbitration that can proceed
individually at any time, as well as a method for selecting which
Demands for Arbitration will proceed, taking into account the number of
individual arbitrations that counsel for Claimants and counsel for Tinder
are able to reasonably manage at the same time, as well as the number
of individual arbitrations that NAM is able to administer. A Demand for
Arbitration that was not included in the bellwethering process will only
be deemed filed, processed, or adjudicated once selected by the
Procedural Arbitrator. At any time after the first set of Demands for
Arbitration are resolved (30 Demands for Arbitration total), the Parties
may agree to forgo the bellwether proceedings for any additional
Demands for Arbitration deemed to be part of the Mass Filings. Fees
associated with a Demand for Arbitration included in the Mass Filings,
including fees owed by Tinder and the Claimants (including you), shall
only be due after the Demand for Arbitration is chosen to proceed as
part of a set of bellwether proceedings, or after being selected by the

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Procedural Arbitrator to proceed upon completion of the bellwether


proceedings, and therefore properly designated for filing, processing,
and adjudication. The Parties are encouraged to meet and confer
throughout this process regarding ways to streamline the proceedings,
including discussion of potential ways to increase the number of
Demands for Arbitration to be adjudicated in sets of staged bellwether
proceedings. Either Party may negotiate with NAM as to reducing and
deferring fees and streamlining procedures. If you are a Mass Filing
claimant, any applicable statute of limitations (or other applicable
limitations period) shall be tolled beginning when you initiate the
informal dispute resolution process set forth in subsection 15a of the
Agreement, and if the first Mass Filings’ Demands for Arbitration that
are chosen for the initial set of bellwether proceedings have been filed,
your claims will remain tolled until your Demand for Arbitration is either
selected by counsel for the Parties in the bellwether proceedings or
selected by the Procedural Arbitrator following completion of the
bellwether proceedings. A court of competent jurisdiction located in a
venue allowed under Section 17 of the Agreement shall have the power
to enforce this subsection.
3. You and Tinder agree that we each value the integrity and efficiency of the
arbitration and small claims court process and wish to employ the process
for the fair resolution of genuine and sincere disputes between us. You
and Tinder acknowledge and agree to act in good faith to ensure the fair
resolution of genuine and sincere Disputes. The Parties further agree that
application of these Mass Filings procedures have been reasonably
designed to result in an efficient and fair adjudication of such cases.

15e. FUTURE CHANGES AND RETROACTIVE APPLICATION


This Dispute Resolution Section 15 applies to all Disputes between the Parties,
including for any claims that accrued against you or Tinder prior to the time of
your consent to this Agreement and to any claims that accrue against you or
Tinder after your consent to this Agreement. Notwithstanding any provision in
this Agreement to the contrary, you may elect to opt out of the retroactive
application of this Dispute Resolution Section 15 as to claims that have accrued
against you or against Tinder prior to the time of your consent to this Agreement.

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You may opt out by sending us written notice, within 30 days of the time you
consent to this Agreement, to the following email address:
[email protected]. Please do not direct any customer support inquiries to
[email protected], as they will not be addressed; such inquiries should be
directed to customer support. You must include information sufficient to identify
your account(s), such as the email address or phone number associated with
your account(s), and should include a statement that you are opting out of the
retroactive application of this Dispute Resolution Section 15. Please note: if you
opt out of the retroactive application of this Dispute Resolution Section 15, you
will still be subject to and bound by any Dispute Resolution Sections and
Arbitration Procedures you previously agreed to, including any arbitration
provisions, class action waivers, and retroactive application sections. Also,
regardless of whether you opt out of the retroactive application of these
changes, the Parties will resolve any claims that accrue against you or Tinder
after your consent to this Agreement in accordance with this Dispute Resolution
Section.

16. GOVERNING LAW


Texas law and the Federal Arbitration Act will apply to any Dispute (except
where prohibited by law).

The laws of Texas, U.S.A., without regard to its conflict of laws rules, shall
explicitly apply to any Dispute arising out of or relating to this Agreement or our
Services, and the Dispute Resolution Process set forth in Section 15 shall be
governed by the Federal Arbitration Act.

In the EU and EEA, the choice of Texas governing law shall not apply only where
a mandatory consumer protection law explicitly prohibits such choice of law
provisions.

17. VENUE/FORUM SELECTION


To the fullest extent allowable by law, any claims that are not arbitrated for
any reason must be litigated in Dallas County, Texas (except for claims filed in
small claims court, or for users residing in the EU, EEA, UK or Switzerland or
another jurisdiction where prohibited by law).

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Except where prohibited by law, including for users residing in the EU, EEA, UK
or Switzerland, who may bring claims in their country of residence in accordance
with applicable law, and except for claims that are heard in a small claims court
as set forth in Section 15, any claims arising out of or relating to this Agreement
(including any challenges to the class action waiver provision in subsection 15b),
to our Services, or to your relationship with Tinder that for whatever reason are
not required to be arbitrated or filed in small claims court, will be litigated
exclusively in the federal or state courts located in Dallas County, Texas, U.S.A.
You and Tinder consent to the exercise of personal jurisdiction of courts in the
State of Texas and waive any claim that such courts constitute an inconvenient
forum.

18. INDEMNITY BY YOU


You agree to indemnify Tinder if a claim is made against Tinder due to your
actions.

You agree, to the extent permitted under applicable law, to indemnify, defend,
and hold harmless Tinder, our affiliates, and their and our respective officers,
directors, agents, and employees from and against any and all complaints,
demands, claims, damages, losses, costs, liabilities, and expenses, including
attorney's fees, due to, arising out of, or relating in any way to your access to or
use of our Services, Your Content, your conduct toward other users, or your
breach of this Agreement. SOME JURISDICTIONS DO NOT ALLOW
INDEMNIFICATION, SO SOME OR ALL OF THIS SECTION MAY NOT APPLY TO
YOU.

19. ACCEPTANCE OF TERMS


By using our Services, you accept the Terms of this Agreement.

By using our Services, whether through a mobile device, mobile application, or


computer, you agree to be bound by (i) these Terms, which we may amend from
time to time, (ii) our Privacy Policy, Cookie Policy, Community Guidelines, and
Safety Tips (iii) any Additional Terms Upon Purchase. If you do not accept and
agree to be bound by all of the terms of this Agreement, you are not entitled to
use our Services.

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All pronouns and any variations thereof shall be deemed to refer to the
masculine, feminine, neuter, singular or plural as the identity of the entities or
persons referred to any require.

20. ENTIRE AGREEMENT


This Agreement supersedes any previous agreements or representations.

These Terms, with the Privacy Policy, Cookie Policy, Community Guidelines, and
Safety Tips, and any Additional Terms Upon Purchase, contain the entire
agreement between you and Tinder regarding the use of our Services. The
Terms supersede all previous agreements, representations, and arrangements
between us, written or oral. If any provision of these Terms is held invalid, illegal,
or otherwise unenforceable, the remainder of the Terms shall continue in full
force and effect. The failure of the Company to exercise or enforce any right or
provision of these Terms shall not constitute a waiver of such right or provision.
You agree that your Tinder account is non-transferable and all of your rights to
your account and its content terminate upon your death, unless otherwise
provided by law. Any rights and licenses granted hereunder, may not be
transferred or assigned by you, but may be assigned by us without restriction.
No agency, partnership, joint venture, fiduciary or other special relationship or
employment is created as a result of these Terms, and you may not make any
representations on behalf of or bind Tinder in any manner.

21. SPECIAL TERMS FOR RESIDENTS OF CERTAIN


LOCATIONS
Special terms apply in Israel, Denmark, Arizona, California, Colorado,
Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode
Island, and Wisconsin.

For subscribers residing in New York:

The Services do not guarantee any number of "referrals" - rather, the


functionality of the Services is such that the subscriber can view as many
profiles as he/she would like;
Upon notice in writing and delivered to Tinder Legal, P.O. Box 25472, Dallas,

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Texas 75225, USA, subscribers may place their subscription on hold for up to
one year;
How your information is used and how you may access your information is set
forth in Section 5 and our Privacy Policy;
You may review the New York Dating Service Consumer Bill of Rights;

For subscribers residing in North Carolina:

You may review the North Carolina Buyer's Rights.

For subscribers residing in Illinois, New York, North Carolina, and Ohio:

Our Services are widely available in the United States - if you believe that you
have moved outside a location where we provide the Services, please contact
us in writing delivered to Tinder Legal, P.O. Box 25472, Dallas, Texas 75225,
USA, and we will work with you to provide alternative services or a refund.

For subscribers residing in Illinois, Iowa, Minnesota, New York, North Carolina,
Ohio, Rhode Island, and Wisconsin:

Your Right to Cancel - You may cancel your subscription, without penalty or
obligation, at any time prior to midnight of the third business day following
the date you subscribed. In the event that you die before the end of your
subscription period, your estate shall be entitled to a refund of that portion of
any payment you had made for your subscription which is allocable to the period
after your death. In the event that you become disabled (such that you are
unable to use our Services) before the end of your subscription period, you shall
be entitled to a refund of that portion of any payment you had made for your
subscription which is allocable to the period after your disability by providing the
Company notice in the same manner as you request a refund as described
above in Section 8.

For subscribers residing in Denmark:

If you wish to exercise your right of cancellation, you may complete and send
the below standard form of cancellation in the Appendix. NOTE: if you
purchased your subscription through Apple, the termination or cancellation
must be sent to Apple.
Exception to the right of cancellation: You cannot cancel an order that includes

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a delivery of digital content that is not delivered on a physical medium if order


processing has begun with your express, prior consent and acknowledgment
that you thereby waive your right of cancellation. This applies, for example, to
the purchase of Virtual Items. This means that these types of purchases are
FINAL AND NON-EXCHANGEABLE OR REFUNDABLE.

Appendix

Standard Form of Cancellation


(for residents of Denmark only)

To:

MTCH Technology Services Limited,


Attn: Tinder Cancellations,
10 Earlsfort Terrace,
Dublin 2, D01T389, Ireland
Email: [email protected].

I hereby declare that I wish to exercise my right of withdrawal in connection with


my purchase agreement for the provision of the following services.

Order number:

Order date:

Customer's name:

Customer's address:

Customer's email address:

The customer's phone number:

Date:

Company Community Legal


Jobs Tech Blog Privacy
Contact Press Consumer Health

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