Mauritius Through The Eye of A Perfect Storm Coming Back Stronger From The COVID Crisis A World Bank Group Country Economic Memorandum
Mauritius Through The Eye of A Perfect Storm Coming Back Stronger From The COVID Crisis A World Bank Group Country Economic Memorandum
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ACKNOWLEDGEMENTS
This Country Economic Memorandum was produced by a team of World Bank staff and external experts
led by Erik von Uexkull (Senior Economist) under the guidance of Mathew Verghis (Practice Manager),
Mark Lundell (Country Director for Mauritius until July 2020) and Idah Pswarayi-Riddihough (current
Country Director). The report was edited by Erik von Uexkull and Richard Newfarmer (Consultant), except
for chapter 4 which was edited by Jana Kunicova (Senior Public Sector Specialist), based on the
contributions of the following team members (in order of their appearance in the report):
   •   Skills Development: Lianqin Wang (Lead Education Specialist), Vania Salgado (Consultant) and
       Tanya Savrimootoo (Economist)
   •   Migration: Soonhwa Yi (Senior Economist)
   •   Competition: Sara Nyman (Senior Economist), Ana Margarida Fernandes (Senior Economist),
       Tristan Reed (Economist) and Sha’ista Goga (Acacia Consulting)
   •   Solid Waste Management: Julien Million (Senior Fisheries Expert), Benjamin Garnaud
       (Consultant), Ljupka Arsova (IFC Investment Officer) and Zanele Hlatshwayo (IFC Investment
       Officer)
   •   Port Management: Richard Martin Humphreys (Senior Transport Economist)
   •   Fisheries: Julien Million (Senior Fisheries Expert) and Benjamin Garnaud
   •   Disaster Risk Management: Brenden Jongman (Disaster Risk Management Specialist)
   •   State Support: Victor Steenbergen (Economist) and Caroline Schimanski (Consultant)
   •   Innovation: John Gabriel Goddard (Lead Economist) and Iwona Borowik (Consultant)
   •   Tourism: Louise Twining-Ward (Senior Private Sector Specialist)
   •   Air Transport: Charles Schlumberger (Lead Air Transportation Specialist) and Heinrich Bofinger
       (Consultant)
   •   Trade: Pierre Sauve (Senior Private Sector Specialist), Alberto Portugal (Senior Economist), Sumit
       Manchanda (Senior Operations Office), Jose Carlos Marzluf (Consultant) and Amery Rocard
       Kouwoaye (Consultant)
   •   Foreign Direct Investment: Priyanka Kher (Private Sector Specialist), Maria Andersen (Consultant)
       and Sumit Manchanda
   •   Exchange Rate Management: Eduardo Levy-Yeyati (Consultant) and Federico Filippini (Consultant)
   •   Social Protection: Anita Schwarz (Lead Economist) and Marco Ranzani (Economist)
   •   Labor Market Inclusion: Isis Gaddis (Senior Economist) and Marco Ranzani
   •   Inclusive Education: Lianqin Wang, Vania Salgado, Jee-Peng Tan (Consultant) and Alisa Currimjee
       (Consultant)
   •   Governance: Jana Kunicova, Kirstin Konti (Public Sector Specialist) and Kathrin Plangemann (Lead
       Public Sector Specialist)
                                                                                                        4
Comments and suggestions from Paulo Correa (Program Leader, EFI), Carolin Geginat (former Program
Leader, EFI), Emre Ozaltin (Program Leader, HD) Thomas Buckley (Country Program Coordinator), Vishnu
Bassant (Senior Advisor, EDS13), and Natsuko Toba (Economist, IFC) are gratefully acknowledged. Anna
Twum (Consultant) and Gaston Nievas (Consultant) provided excellent research assistance, and Nani
Makonnen (Senior Program Assistant) and Mariella Beugue (Program Assistant) administrative support.
This work benefitted from the support of the Umbrella Facility for Trade trust fund which is financed by
the governments of the Netherlands, Norway, Sweden, Switzerland and the United Kingdom
The authors are very grateful to the many counterparts in Mauritius who graciously gave their time,
knowledge, and support in many ways. These include Dr. The Honorable Renganaden Padayachy (Minister
of Finance, Economic Planning and Development) and the many staff members of his Ministry who
contributed ideas and information, most notably Dr. Sen Narrainen (Senior Economist Advisor), Azeem
Salehmohamed (Senior Advisor to the Minister) and Ram Hittoo (Lead Analyst). The authors would also
like to express their gratitude to Ken Poonoosamy (Acting CEO) and his team at the Economic
Development Board, including Sanroy Seechurn (Manager) and Zakir Caunhye (Head of Department).
Many in the private sector, including Kevin Ramkaloan (CEO) and Daden Venkatasawmy (Head,
Collaborative Economic Development) of Business Mauritius, Lilowtee Rajmun-Joseery (Director) of the
Mauritian Exporters’ Association, Jocelyn Kwok (CEO) of the Mauritius Hotel and Restaurant Association,
and Daniel Esso (CEO) of the Mauritius Bankers’ Association, Kem Mohee (President) of Mauritius Industry
Information & Technology Association (MITIA) and Binesh Mangar (CEO) of AfricaPay Ltd. repeatedly
provided their insights, and many other private sector representatives, as well as education and training
institutions, participated in workshops, interviews, or focus group discussions. Prof. Taruna Ramessur and
Prof. Verena Tandrayen-Ragoobur of the University of Mauritius provided valuable insights, and Li Fa
Cheung Kai Suet (Director of Statistics) and her team at Statistics Mauritius, including Set Fong Cheung
Tung Shing (Principal Statistician), repeatedly went out of their way to provide data and address related
question. Similarly, under the leadership of Sudhamo Lal (Director General), staff of the Mauritius
Revenue Authority including Roshan Oree (Assistant Director) and Jean Claude Pandoo (Team Leader)
were very generous with their time to provide data and information, as was Jitendra Bissessur (Director
of Research and Economic Analysis) at the Bank of Mauritius. Dr. Harris Neeliah (Manager, Research and
Projects) of the Human Resource Development Council, and Deshmuk Kowlessur (Executive Director) and
his team and the Mauritius Competition Commission also provided valuable insights and comments.
This is an interactive document in which, rather than reading it cover to cover, the reader is encouraged
to navigate according to preference. For easy navigation, two types of symbols are used: The forward
arrow (→) leads to a section that further develops a topic. A check mark (√) takes the reader directly to
the policy recommendations to address an issue. The document is therefore best read in electronic
format.
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CONTENTS
ACKNOWLEDGEMENTS ................................................................................................................................. 3
LIST OF ACRONYMS ....................................................................................................................................... 7
EXECUTIVE SUMMARY ................................................................................................................................ 10
     A historical year, for better or worse...................................................................................................... 10
     Challenge #1: Unlocking productive private investment ........................................................................ 13
     Challenge #2: Restoring external competitiveness................................................................................. 16
     Challenge #3: Maintaining inclusiveness ................................................................................................ 18
     Challenge #4: Doing more with less ........................................................................................................ 21
     The road ahead ....................................................................................................................................... 23
1.      UNLOCKING PRODUCTIVE PRIVATE INESTMENT ................................................................................ 29
     1.1.       A shift in industrial policy paradigm ........................................................................................... 29
     1.2.       Closing the skills gap ................................................................................................................... 32
     1.3.       Promoting competition ............................................................................................................... 39
     1.4.       Opening space for Public Private Partnerships ........................................................................... 45
     1.5.       Sustainable management of natural resources (and threats) .................................................... 47
     1.6.       Redirecting state support towards innovation ........................................................................... 49
     1.7.       Conclusion ................................................................................................................................... 55
2.      RESTORING COMPETITIVENESS .......................................................................................................... 57
     2.1.       From decline to collapse ............................................................................................................. 57
     2.2.       Putting out the fire – Covid-19 response measures ................................................................... 61
     2.3.       Reversing the trend – restoring competitiveness ....................................................................... 64
     2.3.1.        Leveraging FDI ......................................................................................................................... 65
     2.3.2.        Taking advantage of new trade agreements .......................................................................... 69
     2.3.3.        Address price distortions ........................................................................................................ 70
     2.4.       Conclusion ................................................................................................................................... 73
3.      MAINTAINING INCLUSIVENESS ........................................................................................................... 74
     3.1.       Social Protection: From effectiveness to efficiency .................................................................... 74
     3.2.       Supporting labor market participation ....................................................................................... 78
     3.3.       Towards a more inclusive education system .............................................................................. 86
     3.4.       Conclusion ................................................................................................................................... 91
4.      DOING MORE WITH LESS .................................................................................................................... 92
     4.1.       A new fiscal reality ...................................................................................................................... 92
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LIST OF ACRONYMS
AFCFTA     African Continental Free Trade Area
AML        Anti-money Laundering
B2W        Back to Work Programme
BAS        Business Advisory Service
BIT        Bilateral Investment Treaties
BOM        Bank of Mauritius
BRP        Basic Retirement Pension
CCM        Competition Commission of Mauritius
CDCC       Child Day Care Centers
CMPHS      Continuous Multi-Purpose Household Survey
COMESA     Common Market for Eastern and Southern Africa
CPE        Certificate of Primary Education
CSG        Contribution Sociale Généralisée
DBM        Development Bank of Mauritius
E&T        Education and Training
ECCE       Early Childhood Care and Education
ECCEA      Early Childhood Care and Education Act
ECD        Early Childhood Development
EDB        Economic Development Board
EDLP       Early Digital Learning Programme
EIC        Employment Information Centers
EP         Extended Program
ESP        Early Support Programme
FDI        Foreign Direct Investment
FGD        Focus Group Discussions
GBC        Global Business Company
GDP        Gross Domestic Product
GII        Global Innovation Index
GNI        Gross National Income
HEC        Higher Education Commission
HRDC       Human Resources Development Council
HSC        High School Certificate
ICT        Information and Communication Technology
IIA        International Investment Agreements
IMF        International Monetary Fund
IP         Intellectual Property
IPR        Intellectual Property Rights
ISP        Internet Service Provider
M&E        Monitoring and Evaluation
MBEMRFS    Ministry of Blue Economy, Marine Resources, Fisheries and Shipping
MDA        Ministries, departments and agencies
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EXECUTIVE SUMMARY
A historical year, for better or worse
1.       On July 1, 2020, Mauritius officially joined the ranks of High-Income Countries (HIC)1. This marks
a milestone in this small island nation’s development trajectory from a poor, remote mono-crop producer
to arguably Africa’s best development success story. At the time of independence in 1968, per capita GDP
was US$260 and agriculture, mainly sugar cane production, accounted for more than 22 percent of GDP.
Over the following years, successful public-private collaboration paved the way for economic
diversification and employment creation, and by 2003 economic transformation had reduced agriculture’s
share of GDP to below 10 percent. Starting as a monocrop producer, Mauritius moved toward a diversified
economy exporting textiles, tourism, financial and information and business services.
2.       Part of Mauritius’ development success is that growth was widely shared. Export-led industries
translated into substantial employment creation while subsequent productivity gains supported rising
salaries and welfare improvements. Growing income not only improved the quality of life but also
contributed to human capital development through strong public investment in free education and health
programs. Responsive institutions ensured that public services were expanded for all and that significant
social protection programs supported the most vulnerable. This shared economic growth pulled most of
the population out of poverty and created a large middle class (World Bank 2015).
3.       It is a cruel historical irony that Mauritius reached the High-Income milestone during one of the
worst years in its history. Mauritius delivered a highly successful health response to the global Covid-19
pandemic through a hard lockdown and subsequent quarantine measures, and as a result has effectively
been ‘Covid-free’ from April 2020 to March 2021, when a second outbreak occurred. With a total of 1246
cases and 17 deaths, Mauritius has so far been able to avoid the large-scale health crisis observed in many
other countries. However, Covid-19 has caused severe economic disruptions in Mauritius. Initial concerns
over the interruption of supply chains from East Asia were quickly superseded by the collapse of the global
tourism industry and plummeting demand for garments and other exports as Europe and the United
States went through the first wave of Covid-19. The lockdown forced most firms to close in March and
April, followed by a gradual reopening starting in May 2020. The border remained closed until October,
and restrictive quarantine requirements remained in place that continue to depress tourist arrivals to near
zero. Many hotels remain closed while downstream industries like restaurants, tour operators, taxis, and
shops catering to tourists struggle with low demand. GDP dropped by 14.9 percent in 2020, compared to
an expected 3-4 percent growth, making Mauritius the country with the largest Covid-related GDP loss in
Africa. Exports (-36.3 percent), household consumption (-16.8 percent) and investment (-26.7 percent) all
fell steeply in 2020 despite extensive government support to households and firms.
4.      An oil spill in August and Mauritius’ inclusion in the EU list of High Risk Third Countries for
Money Laundering in October 2020 added further pressure. An estimated 1,000 tons of heavy fuel oil
contaminated coastline and beaches in the South-East of Mauritius after the freighter MS Wakashio ran
aground and eventually cracked on the reef. While the oil spill was geographically contained and only
affected a relatively small part of the coast, the local population was severely affected. After Mauritius’
1This classification was made by the World Bank in July 2020 based on 2019 data for per capita GDP, net income from abroad,
and price and exchange rate developments.
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2019 evaluation by the Financial Action Task Force, the EU’s decision to add the country to its High-Risk
Country list had been expected. Its entry into force on October 1 requires banks and other financial
institutions to apply enhanced customer due diligence for transactions involving Mauritius. While the
resulting additional costs and reputational risks did not have an immediately visible effect on the country’s
financial sector, they will likely undermine Mauritius’ attractiveness as a financial and business center and
thus slow down new business until a review has been completed to confirm sufficient progress in
addressing Anti Money Laundering concerns.
5.      The shocks of 2020 came at a time when serious structural cracks were beginning to appear in
the foundation of Mauritius’ long-term growth model. Even prior to Covid-19 and other events of 2020,
Mauritius was on an increasingly fragile development trajectory. Four interrelated challenges emerged
over the past decade:
      ➢ An ageing population and increasing friction in the labor market, resulting in high structural
        unemployment and inactivity rates, rising skills shortages and labor income inequality, and
        exclusion in particular of low educated women and youth;
      ➢ Continuous fiscal deficits combined with limited growth effects of public expenditure, resulting
        in rising levels of public debt to GDP.
                                                                                                                          12
Sources: Investment: Statistics Mauritius. Exports: WTO. Gini coefficient: Based on Continuous Multipuprose Household Survey.
Debt: IMF World Economic Outlook (October 2020). Debt figures from the IMF's WEO database differ slightly from the
government's official numbers on methodological grounds: Government numbers, as published by MoFEPD, deduct government
debt held by non-financial state owned entitities while the IMF figures include this debt.
6.       While the events of 2020 require dedicated responses in the short term, addressing the
underlying challenges cannot be postponed if Mauritius is to make a strong recovery. The best strategy
for a solid recovery lies in a combination of temporary support to firms and households affected by the
shock with a comprehensive reform program to address pre-existing structural challenges. It is unlikely
that a strategy of simply addressing the short-term effects by supporting ailing firms while waiting for
global conditions to improve would suffice to put Mauritius’ economic and social development back on
track. On the other hand, the crisis affords policy makers with the opportunity to confront long-festering
challenges.
policy coordination so as to benefit from new synergies. The reform agenda is necessarily comprised of
“second- and third- generation” reforms that tend to be more complex than first generation reforms and
require both changes in policies as well as attention to coordinated implementation. This summary
presents the main findings and recommendations while the following chapters elaborate more in depth.
Detailed policy recommendations, including relevant international examples, are presented in Annex 1 (-
>).
9.       Investment came to a near standstill in the second quarter of 2020 and recovered gradually
after the first lockdown. Gross fixed capital formation dropped 16 percent in the first and another 65
percent in the second quarter of 2020 in quarter-to-quarter terms. While the reopening after the first
lockdown enabled a strong recovery in quarter-to-quarter term, the investment level in the fourth quarter
of 2020 remained 6 percent below its level in the same quarter of 2019. Over the whole year, investment
fell 26.7 percent, with public investment (-33.0 percent) declining even sharper than private investment
(-24.3 percent). While the most immediate effect of Covid-19 on investment was registered through the
closure of construction sites during the first lockdown, over the course of the whole year construction
activity (-24.5 percent) declined slightly less than purchases of machinery and transport equipment (-30.7
percent).
10.      With most traditional growth sectors facing decline or significant uncertainty in the medium
term, developing productive new economic activities and raising the productivity in mainstay sectors is
more urgent than ever. This will require a change in the pre-Covid consumption-led growth pattern with
declining private sector investment, focused mostly on real estate and traditional sectors. Encouraging
more private investment, including from abroad, to develop productive new growth activities and upgrade
existing ones will be indispensable for Mauritius to return to a sustainable growth path and develop the
economy in line with its stated aspiration as a technology and innovation driven high-income economy.3
11.     New thinking is required in Mauritius’ industrial policy model to accomplish a shift towards
higher and more productive private investment. Because of the unprecedented levels of state
involvement in the economy made necessary by the economic shock from Covid-19, Mauritius is now at
a crossroads as it moves towards recovery: Whether to reinforce its past state-led model that identifies
and subsidizes economic sectors for expansion and actively steers private investment, or whether to shift
to a pro-active cross-sectoral supportive role of the state that addresses the structural constraints
2   According to Statistics Mauritius, the index of capital productivity stood at 98.0 in 2009 vs 99.3 in 2019.
3   Mauritius Government Programme 2020-24.
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preventing investment from flowing into productive new activities. This would involve shifting the balance
of state incentive policies toward the removal of horizontal investment constraints in lieu of directed
subsidies to particular activities. This report identifies five high priority horizontal issues that such a new
strategy would need to address:
 ➢ Closing the skills gap. Skills shortages at various levels have been consistently identified as one of the
   critical obstacles to business in Mauritius for many years (World Bank 2015). Fragmentation of
   responsibilities at the governance level and the absence of a clear ‘champion’ agency driving reform
   has translated into misalignment and a lack of private sector consultation at the level of many E&T
   institutions. A priority is therefore to establish more effective institutional leadership to champion the
   skills agenda, coordinate the implementation of the National Skills Development Strategy (NSDS) with
   all relevant stakeholders, and ensure consistent engagement with the private sector as part of a more
   demand-driven approach. The National Training Fund, mandated to support on the job training,
   appears to be ineffective in meeting the needs of SMEs. While a reform of Technical and Vocational
   Education and Training (TVET) is underway, the current system is overly focused on ‘lower’ TVET and
   exhibits poor placement rates, while the private sector expresses a need for ‘higher’ TVET graduates
   with curricula that emphasize workplace learning opportunities. More emphasis on socio-emotional
   skills is also needed. As a small economy with a labor market naturally limited in size, Mauritius
   inevitably depends on migrant labor to fill skills gaps. But the level of foreign workers, especially in
   high skilled occupations, remains low compared to countries of similar size and per capita income,
   owing in part to remaining rigidities in the Occupation and Work Permit systems. A more open
   approach to competing for foreign talent could yield significant benefits for more productive
   investment. (->)
➢ Promoting Competition. Ensuring fair competition is critical to provide opportunities for entry and
  success of new firms, incentivize productivity enhancing investment, and avoid high costs across
  sectors that can result from a lack of competition in critical upstream industries. While vertically
  integrated conglomerates have been among the drivers of Mauritius’ economic success, their
  presence can also result in barriers to entry as firm level data suggests disadvantages in terms of
  access to finance, export markets, and value chains for non-affiliated firms. Furthermore, anomalies
  in the regulatory frameworks and the activities of SOEs are affecting competition in key upstream
  industries, including ICT, energy, and transport. And while Mauritius’ openness to trade has served
  the country well, imports especially in capital and intermediate goods are highly concentrated, which
  in some cases may be linked to regulatory rigidities. In order to promote more productive investment,
  the Mauritius Competition Commission should move beyond a focus on consumer protection and give
  more emphasis to concentrated markets where anti-competitive behavior may deter entry or impose
  upstream costs that undermine competitiveness. In addition to dedicated market studies, this
  includes a focus on promoting pro-competitive policies and regulation, especially in sectors with high
  presence of SOEs. Further strengthening the independence of the Commission by removing remaining
  entry points for political influence and better defining its performance metrics would reinforce the
  institution’s ability to fulfill this role. (->)
 ➢ Opening Space for Public-private partnerships (PPPs). Encouraging private investment in industries
   with a heavy state presence can be a win-win that leverages the expertise of the private sector while
   reducing public investment needs in times of growing fiscal constraints. But this requires, above all,
   policy certainty and regulatory frameworks that do not impose undue risk on potential investors while
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   protecting the public interest. This report discusses two priority areas – solid waste management and
   port operation – where establishing a clear policy vision and improved regulatory frameworks could
   enhance the prospects for impactful PPPs. Improvements in solid waste management, including
   moving past rapidly overfilling landfill, decoupling waste volumes from GDP, reducing waste pollution,
   and introducing circular economy principles, are all urgent public policy priorities for Mauritius. These
   are areas where private investment can play an important role. However, a lack of a clear policy vision,
   including competing initiatives by different government entities and the absence of a solid waste
   strategy, have so far stifled such initiatives despite private sector interest. Similarly, Mauritius has
   long sought public-private partnerships in the port that could help finance some of the necessary
   extensions and boost productivity by bringing in foreign management capacity. However, anomalies
   in the regulatory framework linked to a strong SOE presence are deterring potential investors. (->)
➢ Sustainable management of natural resources. While small in territory, Mauritius holds great wealth
  in terms of its endowment with both land and marine natural resources. Environmental threats,
  including rising disaster risk related to climate change and the depletion of critical marine life, put
  these endowments at acute risk. Having in place a sound and predictable regulatory system to manage
  the sustainable use of natural resources, and the challenge of climate change adaptation, is key for
  companies to be able to undertake long term investments to exploit evolving economic opportunities
  in a sustainable manner. This report focuses on two examples, with no claim to completeness:
  Management of fish stocks, and measures to identify and reduce disaster risk. This requires further
  investment into thorough assessments of long-term costs and potential damage and enlisting the
  active participation of the private sector in marine protection and disaster risk management. (->)
➢ Redirecting state support towards innovation. The modern industrial policy approach discussed in
  this chapter would require new thinking on state support. Currently, many state support measures
  primarily benefit industries that are already well developed or in a state of decline – such as the
  investment allowance and various direct subsidies to agriculture and manufacturing – or they tend to
  be overly directive by focusing on specific industries or activities, such as various tax holidays
  introduced in recent years. Covid-19 related support, while necessary in the short term, increases the
  risk of doubling down on this model, especially through the newly founded Mauritius Investment
  Corporation (MIC). A modern industrial policy approach, on the other hand, would give priority to the
  type of measures discussed in previous sections of this chapter that help to remove horizontal
  bottlenecks to productive new investment. State support to individual firms or sectors, if used, would
  help overcome specific market failures in a time bound manner. Innovation in terms of new
  technology, new processes, or the introduction of products that are new to the country is a primary
  target for such support. As innovation can have significant positive spillovers to the economy, re-
  prioritizing state support to promote innovation across the board rather than attempting to boost
  specific sectors would likely yield higher returns. Effective design and delivery of such measures is key,
  and a review of the existing innovation support system in Mauritius yields three areas in particular
  that require attention: First, greater coordination, specialization and cross-fertilization across the
  myriad of disparate and sometimes duplicative institutions that are designed to spur innovation.
  Second, implementing a number of reforms at the level of key existing programs to improve their
  effectiveness. And third, adopting a more formal monitoring and evaluation system for public
  expenditures across the innovation system. (->)
                                                                                                          16
Source: Authors’ calculation based on data from COMTRADE and IMF BoP Statistics (IMF 2020a).
13.      The Covid-19 pandemic has dealt a severe blow to Mauritius’ main export sectors. Tourist
arrivals dropped to zero in March 2020 as borders were closed. While a gradual reopening started in
October, quarantine requirements on arriving passengers and global uncertainty in the industry kept
arrivals to a minimum. As a result, exports of travel and transport services dropped by 87 and 83 percent
respectively in the second quarter of 2020 (compared to second quarter of 2019) and remained
suppressed in quarters three and four. Business and ICT service export also experienced temporary drops
during the first lockdown. Merchandise exports dropped 40 percent in the second quarter of 2020, but
quickly returned to their pre-crisis levels in the third and fourth quarter.
14.      Mauritius is clearly outgrowing comparative advantage in low complexity, labor intensive
activities, but opportunities exist for upgrading within and across industries, as well as regionalization
of production chains. This would entail getting more firms in existing export sectors to follow the example
of high performers who have diversified and upgraded their products and invested in technology to
enhance competitiveness. At the same time, a focus on supporting innovation and market entrance could
promote more sophisticated new products in market niches where Mauritius has potential to be
competitive. While a few such niche industries already exist and could be scaled up (medical devices,
glasses, watch parts), it would also entail a heavy focus on discovery of new activities. A regional approach
complementing these strategies would focus on offshoring labor-intensive production steps to low wage
                                                                                                        17
countries in the region while maintaining more sophisticated operations, including management and
logistics, in Mauritius.
15.      Mauritius is facing a twin challenge - managing the Covid-19 shock on its main export sectors
while turning around a long-term decline in competitiveness. Export competitiveness has to be seen as
a holistic challenge that cuts across themes discussed in this report. As the decline in competitiveness is
closely linked to Mauritius’ evolving comparative advantage – outgrowing low skilled labor-intensive
activities while – productive investment into the discovery or upscaling of more complex new activities is
a key part of the story (chapter 1 ->). Chapter 2 (->) focuses on measures more specific to Mauritius’
integration with the global economy:
➢ Covid-19 response. While Mauritius has delivered a large and generally successful support package to
   firms in response to the economic shock from Covid-19, going forward, it will be crucial to adjust
   support measures in favor of a more flexible approach that enables viable firms to adjust to a new
   reality while allowing exit of firms that were already unviable pre-Covid. This includes taking a more
   permissive approach to potential workforce adjustments in the tourism and hospitality sector that are
   currently not permitted under the terms of the wage support scheme, focusing on protecting and
   retraining workers where needed over protecting jobs. Beyond the tourism sector, which remains
   heavily affected, future support should be clearly targeted to addressing Covid-related disruptions –
   such as elevated air freight costs in the absence of passenger traffic – instead of blanket support to
   struggling firms. (->)
➢ Leverage Foreign Direct Investment (FDI). Inward FDI can be instrumental in the development of
  competitive new merchandise and service exports and to access new global value chains. Mauritius
  has overall been well served by its openness to FDI and conducive business environment. The services
  sector, including banking and insurance, accountancy, telecommunications, and shipping, are all open
  to services trade, although Mauritius protects a few key sub-sectors where SOEs are active. However,
  developing a more coherent strategy to attract FDI is a priority to compete with other destinations in
  a world of shrinking overall flows of FDI. This entails revisiting investment promotion efforts and
  strengthening of after-investment services to investors. A new Intellectual Property Rights law has
  been adopted but is yet to come into operation, and detailed implementing regulations still need to be
  passed. At the same time, outward FDI can allow Mauritian companies to develop more competitive
  production networks through strategic offshoring and to access new markets that require a presence
  on the ground, especially in services. (->)
➢ Take advantage of new trade agreements. Mauritius can leverage its trade diplomacy and take
  advantage of recent and future new trade agreements to upgrade its exports, both in goods and to
  strengthen its position as a services hub. An analysis carried out for this report identified a number of
  products with substantial preferential margins under new agreements with China and India and the
  forthcoming African Continental Free Trade Areas (AfCFTA) that could contribute to upgrading
  Mauritius’ export complexity (Annex 5 ->). By providing market information on prices, technical
  requirements and buyers for such products, and facilitating contacts with Mauritian producers, the
  Economic Development Board (EDB) could help Mauritian producers realize these opportunities. At
  the same time, the product lists could also inform a strategic outreach to firms potentially interested
  in relocating to Mauritius to exploit these preferences. By securing deep commitments on services
  market access under AfCFTA Mauritius could also further strengthen its position as a service hub for
                                                                                                         18
   the continent. This would require focusing its negotiation strategy for AfCFTA on obtaining significantly
   GATS+ market access commitments in sectors such as ICT, financial, and business services where
   Mauritius enjoys strong export prospects. Consideration should also be given to a new deep trade
   agreement with a major OECD member, such as the United States or EU, that could focus the attention
   of reform-minded decision-makers, enhance the quality of public-private dialogue on economic policy,
   and quicken the pace of reforms needed to promote greater convergence with advanced country
   regulatory norms and practices. As an aspirational goal, Mauritius could also consider OECD
   membership. (->)
➢ Address price distortions. While Mauritius has carried out ambitious and successful reforms of its trade
  regime in the past to address the anti-export bias imposed by protective measures, more attention is
  required to the dynamics of the real exchange rate. An analysis of pre-Covid dynamics (Yeyati and
  Fillipini, mimeo) suggests that the decline in competitiveness and widening trade deficit might be
  associated with overvaluation driven by the large financial flows related to the global business sector.
  The onset of the Covid-19 pandemic saw a modest 10 percent depreciation of the exchange rate, but
  since May 2020 the Bank of Mauritius has consistently maintained an exchange rate close to MRU 40
  / USD by intervening for a total of US$ 977 mln between March and December 2020. Avoiding
  overvaluation will be critical to allow the export sector to bounce back in the early phases of recovery,
  while also helping to further remedy its pre-crisis misalignment. Further investment in data collection
  and monitoring of financial flows related to the global business sector would be key to more effective
  exchange rate management going forward. (->)
17.      Mauritius is a rapidly aging society, which is causing pressure on both the labor market and
social security system. The population aged 60 and older, currently 16.8 percent of the total population,
is expected to reach almost 25 percent by 2030, 30 percent by 2045, and 35 percent in 2058 (Figure 3). In
addition, the working age population, aged 15 to 59, is expected to fall from the current 65 percent of the
population to 53 percent of the population by 2058, with an absolute decline of about 45 percent.
Maintaining growth as the working age population declines has proven to be challenging in other rapidly
aging countries, and a rising dependency ratio will put increasing pressure on the social protection system
in the coming decades through a rising share of pension recipients vis a vis contributors.
                                                                                                           19
Source: Based on data of the Digest of Demographic Statistics (2018), Statistics Mauritius.
18.      Labor income inequality has been on the rise, largely reflecting a skills bias in job creation. While
incomes have continued to rise across the board, the distribution of both property and labor income has
been progressively more unequal (Figure 1Error! Reference source not found., panel three). Shortages
of skilled labor have contributed to disproportionate rises in wages at the top of the skills pyramid (Paci
et al. 2017). A number of countermeasures were taken in recent years, including increases in social
protection spending, the introduction of a negative income tax in 2017, generous wage increases, and the
introduction of a minimum wage in 2018. While taxes and transfers have been effective in mitigating the
effects on final income (Ranzani 2019), they have come at the expense of increasing public spending and
dependence on social support of those at the bottom of the income pyramid.
19.      While large scale job losses from the Covid-19 were prevented through extensive government
support measures, women and informal workers have been hit particularly hard. The unemployment
rate rose from 7.1 to 10.4 percent between the first quarter and December of 2020. The increase was
roughly proportional between men (5.2 to 8.6 percent) and women (9.8 to 13.1 percent) but starting from
a much higher level for women. In addition, the female labor force participation rate dropped from 47.4
to 45.9 percent, while that for men declined less and from a much higher level (71.6 to 71.1 percent).
More extensive job losses were prevented by strong government response measures, including a wage
assistance scheme that covered wage payments through the lockdown and continued to do so for the
tourism sector throughout 2020. However, informal jobs and incomes, mostly held by those at the bottom
end of the income pyramid, were affected disproportionately. In December 2020, 68.8 percent of those
in self-employment and 20.0 percent of those in wage employment reported that their income had
declined in comparison to the pre-pandemic level. Going forward, it will be critical to strike a balance
between measures to protect existing jobs and supporting workers in transitioning into new activities. At
the same time, the demands on the social protection system will likely increase in an environment of
considerably reduced fiscal space, requiring a focus on cost efficiency and better targeting of social
expenditure.
20.     Policies to maintain Mauritius’ inclusive development model will require adjustments to cope
with the root causes of inequality and the Covid-19 shock. In an environment of rising social needs and
tightening fiscal space, the crucial role of the social protection system can only be sustained if the
                                                                                                          20
efficiency of expenditure is increased through better targeting of those in need. Over the medium term,
the growth process itself tends to lead to income inequality as the demand for skilled workers relative to
supply widens the wage distribution and creates the evident risk that those with less education will be left
behind. While the economy has been generating a healthy supply of low-skilled jobs, these have often
been filled by migrant workers while many low-skilled Mauritians have stayed out of the labor force or
unsuccessfully sought higher paying jobs for which they may not be qualified. Improving social protection
therefore needs to be accompanied by renewed efforts to integrate more Mauritians at the bottom end
of the income pyramid into the labor market. This includes targeted measures to address the specific
disadvantages faced by women and youth. Additional reforms of the education system, focusing in
particular on the crucial early years and the provision of second chance education to early dropouts, is
key to a more inclusive labor market.
➢ Social Protection: From effectiveness to efficiency. Social protection plays an important role in
  mitigating poverty and income inequality, and schemes such as the Marshall Plan Social Contract and
  Social Aid are well targeted and effective (Ranzani 2019). However, the bulk of social spending, more
  than 50 percent, is currently on the basic retirement pension (BRP), which is increasingly costly, poorly
  targeted, and creates adverse labor market incentives for early retirement. Demographic pressures
  and tightening fiscal and social demands in the Covid-recovery period further aggravate the need for
  better targeting and cost efficiency in social protection. This could be accomplished by a reformulation
  of the BRP to divert more resources to programs such as Social Aid and the Marshall Plan. An ideal
  reform would combine raising the eligibility age – currently at 60 and thus 5 years before the normal
  retirement age - and gradually scaling back BRP to approximately 20 percent of the average wage. A
  number of implementation details on the recently introduced Contribution Social Généralisée (CSG)
  will be key, including setting the level and gradual increase of benefits in a fiscally sustainable manner,
  avoiding incentives for evasion of contributions, ensuring equity between public and private sector
  employees, and including widows and orphans under the new system. (->)
➢ Supporting labor market participation. Integrating more low-income earners, and especially women
  and youth, into the labor market is key to making growth more inclusive but requires targeted support.
  This would include more effective and comprehensive outreach programs, combined with measures
  to address structural disadvantages faced by these groups. Increasing and diversifying the supply of
  early childcare services and strengthening early childhood education could meet the double objective
  of encouraging more women to work while supporting children from low income households during
  the crucial early years to better prepare them for primary school. Reforming maternal and paternal
  leave policies, which ought to include transferring the liability from companies to a public scheme,
  would diminish disincentives against hiring women. Educational programs to challenge social norms
  that prevent women’s labor market success, including an all-of-society effort against gender-based
  violence, and stronger enactment of laws to prevent gender discrimination in the labor market are also
  important parts of the solution. (->)
➢ Towards more inclusive education. Reducing the large disparities in learning outcomes by
  socioeconomic status, enabling lagging schools to improve their effectiveness, and providing more
  second chance education opportunities to early dropouts could address major sources of exclusion. A
  stronger focus in education on the early years from 0 to 5 combining increased resources and
  innovative thinking would help address a longstanding source of inequality where children from poor
                                                                                                            21
     households, many of whom speak only Creole at home, enter primary school without adequate
     preparation. Strengthening lagging primary and secondary schools would help equip the
     disproportionate share of lagging students enrolled at such schools with strong foundational skills (e.g.,
     literacy and numeracy) before they leave school. Past deficiencies in the education system have
     produced large numbers of youth dropping out of school starting at 14 years old with no school
     certificate or skills in demand by employers. For such youth, second chance learning opportunities are
     also key to help them find productive employment. (->)
22.      While a fiscal expansion was warranted to address the impact of Covid-19, Mauritius now faces
an unprecedented fiscal adjustment. A return to fiscal sustainability requires a combination of increasing
revenue, gradually rescinding Covid-19 response measures without jeopardizing economic recovery and
addressing longstanding fiscal pressures. The fiscal deficit soared was 11.8 percent of GDP in 2019/20.
Current expenditure increased by 20.5 percent, mostly as result of the various measures put in place in
response to Covid-19, but also reflecting pre-Covid policy decisions such as the December 2019 increase
in the Basic Retirement Pension. The debt to GDP ratio rose from 66.2 to 82.8 percent4 over the course of
the fiscal year 2019/20 as a result of the high deficit and contracting GDP (Figure 1, panel 4). In fiscal year
2020/21, the Bank of Mauritius undertook extensive government financing measures to cope with the
fiscal impact of Covid-19, which included a non-refundable transfer of Rs 60 bln (13.5 percent of GDP).
23.      To balance economic recovery with fiscal consolidation, Mauritius will have to do ‘more with
less’. This will require gradually unwinding Covid-19 related expenditure measures once the economy
recovers, but also halting the longer-term upward trend in current expenditure without jeopardizing social
and economic development priorities. Thus, the medium-term fiscal outlook strongly depends on
government’s ability to increase the efficiency of public spending and accomplish its development
priorities in the most resource efficient way possible.
24.     All chapters of this report highlight opportunities to increase the efficiency of public spending
but doing so will not be an easy feat. Chapter 1 (->) discusses how scarce government resources could be
put to more effective use in stimulating private investment by focusing on the removal of horizontal
obstacles and redirecting state support towards innovation. Chapter 2 (->) focuses on measures related
4
    Source: IMF WEO database April 2021
                                                                                                           22
to export competitiveness and foreign investment, but also discusses adjustment to the extensive Covid-
19 response measures in order to avoid runaway costs and excessive state involvement beyond the
immediate effects of the pandemic. Chapter 3 (->) looks at social protection measures and programs to
foster labor market participation, and suggests reforms to increase the efficiency of social protection
spending while putting more emphasis on integrating low income earners into the labor market. The type
of policy changes proposed in these chapters often fit a classic pattern of ‘easier said than done’, and their
design and implementation require careful planning and execution by strong public institutions in close
coordination with the private sector. The final chapter 4 (->) therefore puts the focus on the institutional,
policy, and human resource requirements to improve policy coherence, implementation capacity and
public private dialogue:
    ➢ Improving Policy Coherence: Chapters 1-3 point to a number of examples where improvements
    in policy coherence could lead to better outcomes at lower cost. Creating a flexible, market-friendly
    planning process can contribute to enhanced policy coordination. The newly created Planning Bureau
    within the Ministry of Finance, Economic Planning and Development could become the centerpiece
    of a modern, agile planning system in Mauritius. A key feature of such as system is the cascading
    nature of high-level objectives in the national vision and strategy, to the intermediate outcomes in
    sectoral and intersectoral strategies and plans, to the outputs of the organizational strategies.
    Focused capacity strengthening for the Bureau should include economic research, planning, and
    monitoring. At the same time, public financial management should be strengthened to improve
    transparency as well as allocative and operational efficiency with a strong budget process at the core.
    By moving towards a general government accounting system and scaling back the role of the Central
    Bank and off-budget Funds in fiscal activity the core function of the budget – to plan and manage the
    use of public funds – could be strengthened. Despite the significant progress made in implementation
    of Program Based Budgeting (PBB) since 2008/9, after 2015, the budget only presents key outputs for
    the current budget year that are much less detailed than the original PBB approach. Reestablishing
    the earlier good practice would enhance the ability of the government to allocate resources to priority
    policy objectives and increase access of the public and National Assembly to performance
    information, increasing accountability. (->)
    ➢ Focus on implementation. Without adequate implementation capacity, even the best policy
    initiatives are bound to fail, and Mauritius has no shortage of ambitious plans that never saw the light
    of day. An important step to enhance implementation capacity is the development of outcome
    monitoring and evaluation linked to both budget and planning processes. Developing a national
    performance M&E system anchored at the new Planning Bureau should build on existing experience
    and focus on the core national planning outcomes. Mauritius could build on its budget monitoring
    tools to track planning results. An integrated performance M&E tool would track the core national
    planning outcomes, using a customized performance dashboard. The Bureau could also become a
    champion and capacity provider for the integration of strong M&E mechanisms, including collection
    of appropriate data, in new government programs. Negotiating and implementing new deep trade
    agreements with major advanced economies can be a helpful platform to organize implementation in
    a time bound manner. (->)
    ➢ Strengthening public-private dialogue. Public private dialogue should be at the center of planning
    and implementing policy reforms. Under a modern industrial policy approach, Mauritius could not
                                                                                                            23
    just build on its successful history of public-private collaboration but raise it to a level of co-creation
    where key reform initiatives are crafted jointly between public sector, private sector, and civil society.
    (->)
Source: Authors
26.    Critical policy decisions to implement a new reform agenda could already be launched under the
2021/22 budget. While Annex 1 provides details on an extensive short to medium term reform agenda
to address the challenges identified in this report, Table 1 extracts some priority actions that could be
launched immediately under the FY21/22 budget to kickstart the process. These represent an ambitious,
yet feasible first step to put Mauritius on a reform trajectory to navigate the current storm and emerge
on a stronger, more resilient, and more inclusive growth trajectory.
26
27
28
    1. UNLOCKING PRODUCTIVE PRIVATE INESTMENT
    1.1. A shift in industrial policy paradigm
27.     A priority for Mauritius is to unlock more productive private investment as a driver of
future growth. Investment declined from 25 to 21 percent of GDP (Figure 1) over the past decade,
and private investment fell by one-fifth to 15 percent of GDP. Over the past decade, investment
has mainly gone into sectors with relatively low productivity and technological sophistication, most
notably real estate. This sector single handedly accounted for one third of investment during the
2009-19 period even though it contributed only 10 percent of total value-added growth. Other
traditional sectors such as tourism (9 percent), transport (8 percent), and manufacturing (6 percent)
also accounted for large shares of investment, with their contributions to growth being roughly
proportionate. At the same time, relatively limited investment in technologically advanced sectors
such as finance (3 percent), ICT (3 percent) administrative services (1 percent) and professional
services (0 percent) leveraged disproportionately large contributions to growth from these sectors.
Investment in these sectors, on average, has yielded higher growth dividends.
28.      Covid-19 has introduced significant uncertainty and strained companies’ cashflows, which will
likely continue to depress investment in the medium term. GDP contracted by 14.9 percent in 2020. All
of the top six sectors driving growth in the 2009-19 period (retail, finance, tourism, professional services,
transport and manufacturing) experienced contractions in the first half of 2020. While manufacturing
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exports rebounded in the second half of the year, tourism and transport will likely remain subdued in the
medium term until the pandemic has subsided. A recent survey of Mauritian businesses found that 30
percent of firms had cancelled or delayed investment due to the pandemic (Business Mauritius et al 2020).
Financial sector growth, while resilient during the first half of 2020, will likely remain subdued in the
medium term due to the uncertainty about Mauritius’ addition to the EU list of high list jurisdictions until
significant progress is made on Anti Money Laundering.
29.      Mauritius is doing many things right when it comes to providing an overall enabling business
environment. Occupying the 13th rank in the World Bank’s Doing Business report and looking back at a
solid track record of reform, Mauritius has accomplished sweeping and impactful improvements of its
business climate over the past years (World Bank 2020a). It is also the top African country in the World
Economic Forum’s 2019 Global Competitiveness Index (52ndh) as well as the 2020 Ibrahim Index of African
Governance. The tax system, despite some room for improvement, is overall balanced and
accommodative of private sector investment. Infrastructure is broadly adequate and sustained public
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investment in education has delivered impressive improvements in school attendance and learning
outcomes. Mauritius has a well development financial market dominated by banking
institutions. However, Bank lending is usually secured through encumbrances on property and fixed
assets and while the legislative framework allows for security interests to be created on movable assets,
the main shortcoming is the absence of an integrated or unified legal framework for secured transactions.
As a result, lending is biased towards businesses which possess land and buildings. Land markets and
related regulatory processes, including land planning and conversion, also merit attention in light of the
high concentration of land and rapid process of structural transformation.
30.      Historically, a strong developmental state has been a driving force in Mauritius’ economic
development success. Following independence, a pragmatic industrial policy successfully channeled
resources towards new export-oriented sectors, including garments and tourism, that supported
economic diversification and job creation. Prior to the 1990s, relatively restrictive import policies
complemented export-processing zones (EPZ) with duty free access for imported inputs, tax incentives,
and a segmented labor market. Competitively valued exchange rates and an active trade diplomacy
exploited substantial preferential access in textiles and sugar. Subsequently, a Double Taxation Avoidance
Treaty with India was responsible for the development of the global financial sector, and landmark
projects such as the Ebene cyber city are the visible results of a development model that combined an
activist state with strong public-private collaboration.
31.      However, as both the Mauritian and the global economy have evolved, so have the hallmarks
of successful industrial policy. Industrial policy measures, including subsidies, tax incentives, and direct
state investment in the economy over the course of the last decade appear to have been unable to reach
the goal of promoting transformational private investment. Not just has private investment declined as a
share of GDP, but rather than supporting transformation, many of the existing state support measures
favor traditional activities and ‘business as usual’. Others geared towards transformational activities, such
as the R&D tax credit, Mauritius Africa Fund, and a series of tax holidays targeting specific economic
sectors, have met limited uptake by the private sector. As explained by Aiginger and Rodrik (2020),
successful industrial policy in the 21st century has increasingly steered away from a top-down state-led
model of ex-ante selection of new activities towards a more collaborative approach where public and
private sector work together to proactively identify and remove market failures that prevent the
emergence of new source of growth.
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32.      With government intervention in the economy at unprecedented heights due to the Covid crisis,
Mauritius is now at a cross-roads to retool its industrial policy model. While strong state support
measures have plaid a critical role in stabilizing the economy in the light of an unprecedented shock, these
instruments are not suitable tools to address the longstanding root causes of declining investment. The
challenge for a strong economic recovery is therefore to accompany and eventually replace Covid
response measures with a revised industrial policy model that focuses on removing barriers to productive
new investment. Developing and implementing such a model will require a highly collaborative and
institutionalized public private dialogue, and an ‘all of government’ strategy for implementation as it is
not simply about assigning state subsidies, but need to take a holistic view of private sector challenges
and potential remedies. The institutional prerequisites to develop such an approach are discussed in
chapter 4 (->). The remainder of this chapter lays out a number of horizontal first order policy priorities
that, while not exhaustive, would represent key elements of a modern, collaboration-based approach to
industrial policy. They do not, by any means, envisage a passive or weakened role of the state – on the
contrary, all of them will require highly skilled and well-funded state activity – but a gradual shift towards
a more supportive than directive role of the state vis a vis private investment.
5These are basic information and communication technology (ICT) skills, essential for the effective use of digital devices and
associated tools. The Digital Literacy Global Framework (DLGF) include five areas: devices and software operation, information
and data literacy, communication and collaboration, digital content creation, safety, problem-solving, and career-related
competences.
                                                                                                                               33
workforce with middle-level technical skills, graduating from postsecondary (non-tertiary)6. However,
they indicated that this would only be possible if TVET was properly valued, instead of being viewed as an
option for those underperforming in the academic track. To fill the gap, both the government and foreign
investors have put in place schemes to provide industry training and in some cases to absorb trainees in
the company, but this remains insufficient for the magnitude of the challenge.7
34.      The government of Mauritius has laid out an appropriately ambitious National Skills
Development Strategy (NSDS) 2020-2024, but additional efforts will need to be made to ensure
continuous private sector involvement. NSDS is intended as the main strategic and planning tool for skills
development and is aligned with the vision of a future economy driven by the 4th industrial revolution,
anticipating a high demand for jobs in the ICT sector and digital skills. The Human Resources Development
Council (HRDC) consulted with stakeholders during the various preparation phases of the NSDS 2020-24,
but the policy will need to go further to ensure continued collaboration between the private sector,
government, and E&T institutions. Private sector representatives reported that their views had not been
taken into account, beyond the consultation processes. In addition, government capacity to forecast the
skills needed for a dynamic labor market, based on professional/occupational standards and job
competencies, are limited, and findings for specific economic sectors are inadequate to formulate sound
recommendations for the education system, especially in the area of TVET.
35.      The absence of effective leadership and coordination among all relevant stakeholders weakens
the linkages needed to balance the labor market. In addition to the HRDC, several other government
agencies play a role in skills development, but there is no clear leader able to coordinate all stakeholders
involved to ensure a coherent strategic direction and drive the changes needed. About one third of the
governing Council of the HRDC are representatives from the private sector, and HRDC is also supported
by sectoral skills committees with private sector participation.8 In parallel, the Skills Development
Authority (SDA) was created to regulate and ensure quality in TVET, set up a skills framework, and manage
a Skills Development Fund. However, it lacks the ability to facilitate dialogue and cooperation across
stakeholders. The leadership of HRDC will be critical, but its mandate and human resources capacities
need to be reviewed, and closer collaboration with the Ministry of Finance, Economic Planning and
Development (MOFEPD) and the Economic Development Board (EDB), given their newly assigned
6 In addition, highly specialized skills were particularly highlighted as lacking in the ICT sector. It also seems that there is an
undersupply of high-quality training in science, technology, engineering and mathematics (STEM) fields at graduate and post-
graduate levels, given that 1 out of 3 students in STEM fields are trained in foreign universities. On average, 17.3 percent of
students in 2018, and 19.07 percent in 2017 were trained overseas. By program, Medicine shows the highest rate of students
being trained abroad (54%), Engineering (38%), and Information Technology (11%).
7 For example, Hapag Llyod brought expats to train 150 people on shipping related skills. The Human Resources Development
Council (HRDC) and the EDB developed in 2020 a Skills Development Scheme for Foreign Investors, co-funding training (80 percent
by HRDC, and 20 percent by foreign investors, in cash or in kind). In creative industries, film companies established partnerships
between foreign institutes and the government, whereby the company and the Mauritian government each pay for half of
students’ training tuition. Many more skills development and employability programs have been put into place by various
government entities, in collaboration with the private sector (see footnotes from section 3.3 for a list).
8 There are 6 sectoral committees (Agriculture, Financial Services, ICT, Manufacturing, Public Service, Tourism) and special
committees that are chaired by the private sector, serve as liaison between HRDC and their sector, and advice on training matters.
However, it was unclear if all relevant stakeholders are able to participate, and what are the operating and accountability rules
to allow continuous work and achieving results.
                                                                                                                          34
planning functions, would be key. This will also require a strengthened collaboration with the Ministry of
Education, Tertiary Education, Science and Technology (METEST), E&T institutions, and independent
regulators (the Mauritius Qualification Authority [MQA], the Higher Education Commission [HEC], and the
Quality Assurance Authority [QAA]), to bring coherent interventions to address challenges in education,
training, and research and development. (√)
36.       Challenges in skills planning trickle down to E&T institutions where the voice of the private
sector is not effective in designing and delivering the curricula. Some 550 E&T institutions operate in
Mauritius. Most are private training institutions offering short-term and non-awarding courses. In
addition to these established institutions, some firms also offer on-the-job training. According to a survey
of E&T institutions conducted for this report (see Annex 2 -> with full results), only 47 percent of E&T
institutions consult industry experts when a new program or course is offered, 43 percent of curricula are
based on private sector standards, and 50 percent of curricula are delivered by industry experts.
Moreover, when consultation did take place, it was often limited to sporadic advisory committee meetings
that did not result in tangible actions or reforms. Private sector representatives were concerned by a lack
of socio-emotional skills among young workers, translated into poor attendance at work, high turnover,
poor communication, lack of teamwork, and poor leadership. However, according to the E&T survey, only
a little over half of programs integrated socio-emotional skills (see Figure 7 below).
*These education levels offer programs considered secondary (NQF Levels-2 to 5), post-secondary non-tertiary (NQF Level-6),
and tertiary education (NQF Level-7) / **Data refers to 2018 Source: Based on Republic of Mauritius (2019b) and TEC (2019a)
                                                                                                       35
Source: E&T survey conducted (see Annex 2 (->) for detailed responses)
37.     In addition, the support from E&T institutions to transition to the world of work is limited.
According to the E&T survey, less than half of E&T institutions offered support to students to find a job,
and less than a third (28 percent) offered job placement opportunities. In the top five programs in which
workplace learning is required, the preferred modality is an internship or apprenticeship (89 percent),
compared to the dual training (9 percent) of teaching in classrooms and having job practice experiences.
Workplace learning lasts 6 months on average. At MITD centers, 38 percent of trainees are in the
apprenticeship mode, while 62 percent in the full-time mode, despite the much higher 85 percent of
employment rates in the apprenticeship mode, compared to the 53 percent in the full-time mode (MITD,
n.d.b). Moreover, only 25 percent of E&T institutions offer career counseling, and 17 percent mentoring
from educators or trainers. HRDC launched an Integrated Career Counselling service in seven secondary
schools, providing information to senior educators (160) and developing a toolkit with other stakeholders
(HRDC, 2018). (√)
                                                                                                                             36
38.     To address the lack of adequately skilled workers, the National Training Fund (NTF) was created.
Its purpose is to incentivize on-the-job training, currently through a 1.5 percent levy on the wage bill,
reimbursable for private training costs. However, reimbursement rates from 2017-2018 indicate that
small employers do not appear to benefit from the NTF. Only 2 percent of small employers who contribute
to the NTF have been refunded for their training costs, while 26 percent of medium employers, and 69
percent of large employers were reimbursed. A number of factors may prevent SMEs from participating,
including the fact that small businesses tend to need more support to adopt technology, identify skills
needs, or meet requirements of training at least 15 people to qualify for reimbursement, as reported by
focus group participants. In addition, an overall concern was that requirements are in general too rigid.
Lack of awareness, reluctancy to release their employees for training given the impact on business
operations, fear that employees may leave for lager companies once they are trained may also play a role.
The NTF levy schemes and the other training funding sources need to be evaluated to have a clear idea of
the cost-effectiveness of training provided and job progression of those benefitting from it. (√)
39.     A TVET reform is also expected as part of the Nine Years of Continuous Basic Education (NYCBE)
reform, with some activities underway to upgrade TVET, but without a cohesive plan developed9. The
strategic direction has catered to “lower” TVET or traditional vocational professions and trades, which is
not aligned with private sector demands and fast-paced industry changes. MITD centers have focused on
training 51 percent of graduates in tourism and hospitality for jobs in food production, restaurant, and
bar services, and the other half in fields of construction (21 percent), beauty care and hair dressing (8
percent), automotive mechanics and electronics (5 percent), and manufacturing (4 percent) (MITD, n.d.b).
These priorities clearly require an update in the context of the disruptions created by Covid-19, but even
pre-Covid, the demand of the private sector was for “higher” TVET.10 The overall employment rate for
MITD graduates is 65 percent, but certain industries are less in demand, like the beauty care and
hairdressing sector that has only a 28 percent employment rate.11 (MITD, n.d.b). Polytechnics are
preparing students in middle-skilled professions in ICT, tourism and hospitality, and nursing, and have
pioneered innovative approaches for partnering with the private sector and exposing students to labor
market experience early on, but they only opened two years ago, can accommodate only a limited number
of students in a reduced number of programs, and are not an option for those failing the SC or HSC. (√)
40.     To remedy some of the gaps in the labor force, Mauritian firms have increasingly resorted to
migrant labor. Two labor migration systems allow firms to hire foreign talent: The Work Permit (WP)
system under the Ministry of Labour, Human Resource Development and Training (MLIRET) is a temporary
labor migration regime governing employment of foreign workers in basic occupations. The second is the
Occupation Permit (OP) system under the Economic Development Board (EDB) which grants employment
9The reform is focused on reviewing the MITD curriculum, increasing trainer capacities, upgrading equipment and materials,
rebranding TVET, and strengthening the quality assurance system (MITD, n.d.a), with some activities in all these streams, except
for the rebranding. In addition, the Government Programme 2020-2024 envisioned the creation of an Institute of Technical
Education for science, technology, engineering, and mathematics (STEM) fields, but the needed bill has not yet been passed.
10 This
      refer to middle-skilled technical professions, such as software and app developers, ICT specialists, technical and machine
operators, specialists in logistics and supply, lab and industrial engineering technicians, etc.
11This compares to 81 percent employment rates in tourism and hospitality. The low employment rate (16 percent) in ICT is
explained by the fact that the majority of ICT graduates (78 percent) continue their studies (MITD, n.d.b).
                                                                                                                           37
and residency to foreign professionals who earn at least MUR60,000 per month. Both systems are open
to all skilled occupations except the tourism and medical industries, for which there are specific lists of
occupations open to WPs or OPs.
41.      While migration has helped to address bottlenecks especially in export-oriented firms, the
overall number of foreign workers remains small, especially for high-skilled OP holders. Foreign workers
made up about 8 percent of the labor force in 2018, with nearly 90 percent WP holders (semi- or low-
skilled workers). In terms of sectors, manufacturing is the main employer of WP holders – mainly export-
oriented enterprises in the textile/apparel manufacturing segment seeing an expansion of foreign
workers. Among small countries, there is a clear correlation between income level and migration, with
the share of migrants typically increasing rapidly with per capita GNI. Mauritius is an outlier with a migrant
share of 2.3 percent (not including short term migrant workers), comparable to the migration levels of
most low-income small countries, while all small countries with similar or higher per capita GNI levels
exhibit much higher levels of inward migration. Migration shares are particularly high among small
countries performing well in innovation outcomes, including Singapore (37 percent), Luxembourg (47
percent), and New Zealand (22 percent).
Source: International Organization of Migration (IOM) (migrants / population) and World Bank (GNI pc). Sample is restricted to
countries with a population of less than 6 mln. and more than 50,000. Red dot marks Mauritius.
42.     Foreign workers spur the productivity of natives. Work permit holders tend to do jobs that few
natives take up, and thus help companies to operate. The migration literature suggests that this helps to
create jobs for natives and helps natives to specialize in higher-skilled jobs (Dadush, 2014; World Bank
2015). Anecdotal evidence from Mauritius confirms this pattern: An interview with a large construction
firm showed that foreign workers were engaged in masonry, carpentry and cooking occupations where
few natives were present; natives did either low-skilled jobs such as laborers or higher-skilled jobs such
as plant operators or supervisors.
                                                                                                                               38
43.     Foreign workers are also supporting Mauritius’ fiscal position. They tend to be young: 70 percent
are below 35 years. By design, work permit holders are temporary labor migrants – i.e., they are
employed, do not have dependents in Mauritius, and go back to their home countries after terminating
their employment contracts. Estimating net fiscal effects of foreign labor with precision would require
detailed data on their earnings, but it is safe to assume that they are net fiscal contributors, as age and
the employment rate of migrants are the key factors explaining differences in their net fiscal contributions
compared to the native population (OECD, 2013).
44.      Nonetheless, exclusions under Mauritius’ migration system add to the cost of doing business.
Under the current labor migration systems, firms are facing difficulties to hire foreign labor to fill gaps in
specialized occupations or in low-skilled ones12, as many local job seekers shun difficult, labor-demanding
jobs and prefer public sector jobs (MLIRET, 2019).13 Export-oriented jewelry firms, for instance, identify
that shortages in mid-range specialists or low-skilled workforce are one of the most severe doing-business
constraints (International Trade Centre, 2017).
45.     The current system discourages foreign direct investment. Mauritius does not have an explicit
requirement that investors must hire a certain number of local workers. Yet, the quota of the WP system
can deter establishments of foreign firms that need to bring in a group of foreign talents at all skill levels
at the initial phase of operations – such as business process outsourcing and finance management
companies which have been increasing. As a result, the IT industry, for instance, starts to see foreign firms
changing their investment destinations to other countries.
46.      A misalignment between industry needs and the existing skills shortages list poses challenges
to affected sectors. WP and OP applications in the tourism and medical industries sectors are subject to
skills shortage lists. For instance, the hotels and restaurant industry posted 373 vacancies in September
2019 but nearly 80 percent remained unfilled while 7 percent was filled by local job seekers and 13 percent
by foreigners (MLIRET, 2019). This might have been associated with a misalignment between industry
needs and the occupation shortages list for the tourism industry published by the Ministry of Tourism and
External Communications; furthermore, it would take a longer time to hire foreigners on the occupation
shortages list as WP applications may need to be vetted by the Tourism Ministry as well. While current
conditions have eliminated most vacancies in the tourism sector, a more flexible and adaptive system to
determine skills shortages could support recovery in affected sectors.
47.     Industries evaluate that the OP system is generally appropriate to address high-skill shortages,
but a paradigm shift is required to actively compete to attract international talent. One of Mauritius’
key assets is the ability to provide safe and attractive living conditions for expats. Recent reforms in OP
create a more conducive environment to attract and retain foreign talents under the OP system, namely
(i) a more family-friendly system by allowing spouses of OP holders to work without a separate permit
and OP holders to bring in their dependent parents, (ii) provisions to retain foreign talents in Mauritius by
extending the OP duration from 3 to 10 years and extending the Permanent Residence Permit from 10 to
12WP is labeled as a migration system for “skilled” workers, and therefore, firms have difficulties with hiring foreign workers for
low-skilled positions under the current system.
13Under the OP system, as an exception, professionals to be employed in the ICT sector should have more than MUR30,000 of
the monthly basic salary, not MUR60,000.
                                                                                                                            39
20 years, and (iii) bringing into the labor market untapped foreign talents in Mauritius with a residence
permit by allowing them to work without a separate work permit. Furthermore, the plan to set up
campuses of world class institutions would further promote inflows of world talents, along with upskilling
local talents. Yet, unnecessary restrictions remain in terms of the approval process and limitations on
same-sex couples, and a more proactive outreach campaign could contribute to diversifying source
countries (French, Indian and South African nationals currently make up more than half of the total OP
holders). (√)
48.      The WP application system is complex, leading to inefficiencies in job matching. The WP
application process is complex and lengthy, taking 5-8 months to complete. MLIRET’s interventions to
match vacancies with local job seekers add to firm costs, owing to an outdated job-seeker pool14 and local
jobseekers often unwilling to take up those jobs. Efficiency gains would be seen once the ministry
implements its plan to update the list by removing from the pool the job seekers who refused three job
offers in the past. The WP decision-making process is not clear to stakeholders and often reasons for
application rejections are not clearly communicated to employers. Despite the existence of an on-line
application portal, firms still need to bring in original documents in person. (√)
50.      Many key markets in Mauritius are highly concentrated. A high-level analysis of income tax data
suggests that a significant proportion of subsectors would be classified as highly concentrated in
international comparison. In fact, of 672 sectors, nearly 70 percent would be considered highly
concentrated by conventional measures (Table 3). While this concentration may be expected given the
relatively small size of Mauritius’ economy, it raises the risk of anticompetitive practices and means that
sound regulation to enhance contestability becomes even more important. This includes several
important upstream sectors such as ICT, financial services, transport and tourism. Firms in these
14 The job-seeker pool can include those who already found jobs and may not include skills or qualifications a job seeker
acquired after registering in the pool.
15 See for example, Roberts, Fox, E (2012), Kitzmuller and Licetti (2012).
16 See, for example, Buccirossi et al (2013), Aghion and Shankerman (2004).
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oligopolistic industries typically recognize their interdependence – that is, one firm’s pricing and
production decisions affect another’s - and so the incentives to collude is high.
Source: Authors’ calculation based on corporate tax returns from MRA for the year 2019. Using the Business Activity Code (BAC)
as a unit of analysis, Herfindahl- Hirshman Index (HHI), a commonly used measure for market concentration, is 𝐻𝐻𝐼 = ∑𝑁  𝑖=1 𝑆𝑖
                                                                                                                               2
w where S is the market share of firm I and N is the number of firms.
           i
51.       While the Mauritian economy is comparatively open, imports themselves are also highly
concentrated. In 2019, 57 percent of the value of total imports occurred at a level of high concentration
that, if the definition from the Competition Act of 2007 was applied, could be characterized as a monopoly
(Figure 9Error! Reference source not found.). Importer concentration is especially prevalent for capital
and intermediate goods, where 62 and 67 percent of imports meet this characterization, compared to 44
percent of consumption goods. High concentration in the import sector may warrant further scrutiny,
which can be facilitated by analysis of customs data on import transactions from the Mauritius Revenue
Authority (MRA). While a number of factors can drive import concentration and a high concentration
situation does not necessarily imply an abuse of market power, more scrutiny of potential competition
risks in the import sector is warranted.
of The Competition Act of 2007 §46: 30 per cent or more of those goods are supplied by one enterprise; or 70 per cent or more
of those goods or services are supplied by 3 or fewer enterprises.
52.     Regulatory measures, while often necessary for health or other public interest reasons, can
create barriers to entry that reinforce importer concentration. Non-tariff measures (NTMs) are
regulatory measures, other than ordinary customs tariffs, that trading firms need to comply with. Sanitary
and phytosanitary measures include restrictions on substances to ensure food safety, and those for
preventing dissemination of disease or pests; technical barriers to trade include labelling requirements,
standards on technical specifications and quality requirements. While these measures are justified by a
desire to ensure quality and consumer welfare, they raise the cost of entry for new importers. When
comparing the same product across countries based on a global customs dataset, more NTMs are
associated with increased concentration of imports at the firm-level.17 In Mauritius, 21 percent of goods
imported under high concentration situations are subject to sanitary and phytosanitary measures while
27 percent of goods imported under high concentration situations are subject to technical barriers to
trade. Processes to ensure compliance with these measures should be streamlined to ensure they do not
reinforce importer concentration and market power. For instance, in 2017, the competition commission
advised the Ministry of Agro-Industry and Food Security to remove a minimum headcount requirement
for the import of live cattle that was posing an unnecessary market entry burden for importers and
favored a dominant player in the market.
Sources: MRA Customs, World Bank Exporter Dynamics Database, UNCTAD TRAINS Database of Non-Tariff Measures
Notes: The dependent variable is the Herfindahl index of concentration (scaled to fit the range 0-10,000), and an observation is
an HS6 item code, country, year. Import value is measured in US dollars. The sample includes years 2016-2019 and 14 countries
for which data on firm-level imports and regulatory measures are available: Cambodia, Chile, Cote d'Ivoire, Colombia, Croatia,
Ecuador, El Salvador, Ethiopia, Mauritius, Nepal, Peru, Paraguay, Senegal, Uruguay. For sanitary and phytosanitary measures, the
average number of measures conditional on a product having more than zero measures is 4.2; for technical barriers to trade this
average is 2.4. Standard errors in parentheses are clustered at the country-item level. *** p<0.01
17 The global customs dataset gathers import customs data for more than 30 developing countries and was obtained in the process
of expanding the Exporter Dynamics Database project described in Fernandes et al. (2016).
                                                                                                               42
53.      Exclusive territorial restrictions implemented by private companies and brands are also
prevalent in Mauritius. This is upheld by the system of national exhaustion where the rights holder for a
trademark or design can take action against parallel imports. While such arrangements can provide
efficiencies, it is important to implement them in a way that is not overly restrictive of competition and
that maintains a social welfare objective.
54.      A relatively few conglomerates are active across sectors in the Mauritian economy and are also
vertically integrated across value chains. While this level of integration can provide benefits, such as
reductions in transaction costs, security of supply and quality assurance, it can also have negative
consequences. High levels of cross-directorships and multimarket contact facilitate collusion and thwart
price competition.18 Furthermore, the purchasing of products and services within groups reduces the
extent to which independent competitors in the economy are able to compete as they may not be able
to enter value chains or reach a minimum efficient scale based on the remainder of the non-integrated
market. SMEs also struggle to access markets due to complex trading arrangements that may stem from
buyer power, including lengthy payment terms (for example, hotels often take 60-90 days to pay
suppliers), fees (supermarkets charge fees of up to one third of the selling price of a product) and limited
or expensive access to finance and factoring from commercial banks.
Source: Authors based on a review of publicly available information on company websites, annual report, etc.
55.     The dominant position of conglomerates creates a conundrum for innovative independent
firms. An analysis of World Bank Enterprise Survey data (Figure 10) reveals that, other firm characteristics
being equal, companies affiliated with one of the large conglomerates have easier access to finance, are
more likely to be able to export, and are more integrated with domestic value chains. Borrowing a term
18   OECD (2013).
                                                                                                                               43
from a Mauritian micro-entrepreneur, this leaves smaller firms with the conundrum to either ‘ride the
dragon’ by collaborating with one of the big players or face the resulting disadvantages in access to finance
and key markets. To the extent that collaboration with a conglomerate limits the ability to appropriate
profits, this could result in diminished returns to innovation for SMEs while at the same time reducing the
incentive for conglomerates to risk their own resources for innovative expansion.
Source: Authors’ calculations based on 2020 World Bank / NPCC Mauritius Enterprise Survey data. Bars represent 95% confidence
intervals of firms showing signs of being credit constrained, exporting at least some of their production, and selling intermediate
goods to other firms depending on whether they are (green) or are not (red) affiliated, through full or partial ownership, to one
of the large industrial conglomerates, controlling for firm size, age, gender of CEO, and sector of operation.
56.     State owned enterprises (SOEs) compete in various sectors including telecommunications,
energy and parts of the transportation value chain such as airport and airline services and cargo
handling services in the port. The presence of SOEs is not per se a detriment to competition as long as
they operate on a level playing field. However, in certain instances, SOEs in Mauritius take on the role of
quasi-regulators while also competing on competitive components of the value chains they are involved
in (Box 2). Where this occurs, the distortions created inhibit competition.
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57.     The Competition Commission of Mauritius (CCM) is effectively enforcing competition law in
response to complaints, but more could be done to preemptively address some of the above-described
competition risks. The Competition Act of 2007 established a competition authority to enforce laws that
can curtail the abuse of market power or collusion by more powerful firms. The Commission has a solid
record of enforcement decisions encompassing mergers and prohibited practices such as anticompetitive
conduct and cartels. However, its mandate is narrow and does not extend to reviewing anti-competitive
regulations of network industries or SOEs (OECD,2018). The Competition Commission could usefully
expand its work beyond the narrow application of competition law to more wide-ranging advocacy for
competition policy that enhances growth. This could involve (i) more market investigations and studies,
targeted in particular to concentrated sectors with a key role for reducing barriers to new investment; (ii)
close co-operation with regulators and policymakers to ensure that the competition perspective is
considered in new and existing policies and (iii) undertaking specific studies on the extent to which vertical
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integration and conglomerates are restricting competition and entry into the value chain in key markets
and (iv) ensuring a level playing field with respect to state-owned enterprises that compete with private
entities. (√)
58.     Additional measures could also be taken to strengthen CCM’s mandate and institutional setup.
Reforms could further enhance both its independence and efficiency. Independence is the ability to make
sound technical decisions independent of any bias arising from undue influence from external parties
(both public and private) and internal conflicts of interest. Efficiency is the ability to identify and resource
the most relevant and demanding issues according to each authority’s policy goals and allocate resources
accordingly in a timely manner. (√)
60.     One example where the lack of a clear strategy has hampered progress on PPPs is solid waste
management. Mauritius is facing the urgent need to improve its system of solid waste management. The
generation of solid waste is increasing, and the vast majority is deposited indiscriminately in landfills.
Municipal waste collection is the responsibility of local authorities, who service almost 100 percent of the
Mauritian population. Collected waste transits through one of five transfer stations where it is compacted
and transported to the Mare Chicose landfill. There is currently no sorting of waste at the household level.
The government is finalizing its Strategy and an Action Plan for a new solid waste management and
resource recovery system to be completed in 2021.
61.      The production of waste has been growing at an average annual rate of 3 percent over the past
decade and the only landfill received 545,000 tons of waste in 2018. Only an estimated 5 percent of the
waste generated is currently recycled, mostly outside the country. Mauritius spends approximately Rs1.5
billion per year on the management of solid waste, including close to Rs1 billion for the collection of
municipal waste. Illegal dumping remains an issue, despite significant progress in the past two decades.
Stakeholders note a lack of awareness on the need to dispose of waste properly, and this poses risks to
the environment and the tourism industry. Illegal dumping of construction materials is particularly acute,
estimated at 100,000 to 200,000 tons per year. An emergency vertical extension of the landfill was
decided at the end on 2019 to meet short term waste disposal needs.
62.     One of the priorities for the next decade will be to decouple the generation of waste from the
growth in GDP. To do this, Mauritius needs a modern solid waste management framework. In a modern,
integrated, efficient, sustainable and socially supported system, waste would be seen as a valuable
commodity at the basis of a circular economy and profitable value chains. Transitioning to sustainable
                                                                                                        46
waste management practices, including recycling and a more circular economy, would also create
opportunities for private sector investment through PPPs, and for SMEs involved in recycling activities. It
may also have indirect positive effects on the Mauritian private sector by lowering the need and cost of
imports of certain material that can be recycled or reused locally, strengthening the “green” image of
Mauritius, and exporting technologies and expertise to other countries in the region.
63.       Engaging in a recycling revolution would be of great benefit to the environment and the
economy. The recycling sector is only emerging and has great potential to reduce the amount of landfilled
waste and create value. Unlocking the recycling potential and promoting the circular economy would
require sorting the waste at the generation point (e.g. the household), implementing specific collection
streams, transforming the transfer stations into sorting platforms, and boosting the nascent recycling
industry. These objectives have been taken into account in the Government Programme 2020-2024, which
lists as objectives the development of a circular economy, and the promotion of the reduction, reuse and
recycling, implemented through a modern and efficient mechanism for waste management through
planned collection, sorting and disposal of waste.
64.     Private sector investment in solid waste management has been stifled by a lack of policy
guidance and implementation. The Government Program makes a reference to exploring waste to
energy, but recent initiatives to develop this option through a PPP approach have been plagued by a lack
of policy coherence. A PPP tender for a waste to energy plant was launched by the Central Electricity
Board in parallel to a project promoted by the Ministry of Environment, Solid Waste Management and
Climate Change for anaerobic waste digestion, and eventually canceled. The new solid waste management
strategy would clarify key regulatory questions and open opportunities for private sector involvement
once adopted. Resolving this policy uncertainty will be critical in order to enable both public and private
investment in this sector. (√)
65.     Arguably the most important component of Mauritius’ trade-related infrastructure is the port.
Port Louis, Mauritius’ only deep-water port, serves as both the primary gateway to the island and as a
transshipment hub. In 2018, the port handled approximately 451,000 TEUs of which 42 percent (191,000
TEUs) were transshipment. Traffic has been growing modestly in recent years - some 2.4 percent from
2014-2018 - and Port Louis now faces fierce and growing competition. Many Eastern and Southern African
ports are intent in capturing the transshipment business, so improving efficiency is paramount. Port Louis
is roughly average in comparison with 1O Eastern African Ports (including, for example, Dar es Salaam,
Durban, and Mombasa) for vessel turnaround time and quay productivity for general cargo, and slightly
above average for containers (TEU) per meter of quay, waiting time, and vessel turnaround time, but falls
in a range of 44-53 percent of the best performing comparable ports (Humphreys et al. 2019).
66.    Major investments are planned to increase port operations. The Mauritian Port Authority has
proposed several investments in the port, major works aimed at increasing container handling capacity
and reducing port downtime due to wave action, including the construction of a new 2-km breakwater, a
new 60ha container terminal, and dredging of the entrance channel. MRU 14 bln have been earmarked in
the public investment plan for the first phase of this project – breakwater construction and land
reclamation - and MPA is pursuing options for Public Private Partnerships for these investments.
                                                                                                                            47
67.      A PPP approach could provide funds and port management expertise that would increase
efficiency, but the current policy framework is an impediment. While the MPA is described as a landlord
in most policy documents, in practice, the main cargo handling concession is granted to the public Cargo
Handling Corporation Ltd in which MPA has a 40 percent shareholding position; other shares are owned
by the External Communications Division and the State Investment Cooperation. As noted in Chapter 1.3.
(->), mixing state ownership with regulatory functions hinders foreign entry. Moreover, Mauritius does
not have an independent regulator with enough resources to ensure effective auditing, monitoring, and
tariff regulation in the port sector, diminishing incentives to improve efficiency or encourage adoption of
appropriate incentive-based tariff structures. (√)
69.      Fisheries are the heart of the blue economy in Mauritius. The country’s maritime jurisdiction is
over 1,400 times larger than its land area, and fishing and shipping are the only significant economic
activities currently taking place in this area. Fisheries and post-harvest activities employ about 22,000
people; they contribute an estimated 1.5 percent of GDP and 22 percent of total exports by value (Cervigni
and Scandizzo 2017). Small-scale fisheries and the associated value chains provide an important source of
livelihood and nutrition for many coastal communities, particularly in Rodrigues.
70.     The Government of Mauritius sees the blue economy as the new frontier for its economic
development. Since the 2013 release of The Ocean Economy, A Roadmap for Mauritius, different
governments maintained the objective of doubling the contribution of the blue economy to the country’s
GDP from 10 percent in 2012-2014 to 20 percent by 2025. It was estimated that additional investment of
$331 million over 10 years in the sector, could generate up to $380 million of annual revenue and 3,500
additional jobs (Cervigni and Scandizzo 2017). Such an investment would also contribute to maintaining
and preserving existing jobs in coastal fisheries and processing, i.e., 22,000 jobs, as well as in other sectors
of the Blue economy.
    • The tuna fisheries are the biggest contributor to GDP for the sector, and the tuna cannery also
    creates significant onshore employment. However, the main tuna fishing grounds lie outside
    Mauritius’ jurisdiction, in international waters or EEZs of neighboring states, so the main challenge is
    to attract an even larger share of the post-harvest activities with efficient logistical infrastructure and
    a competitive fleet servicing industry. Overfishing is depleting tuna stocks in the Western Indian
    Ocean and threatening the profitability of the Mauritian and regional seafood industry, even in the
    very short term.19
19
 In response to this challenge, a Vessel Monitoring System (VMS) has been set up in Mauritius and a protocol for the satellite
monitoring of vessels fishing in the Mauritian EEZ has been negotiated.
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     • The coastal fisheries, largely artisanal with declining stocks, employ an estimated 11,000 mostly
     low-income people. The main challenge is to reduce the fishing effort, providing people with
     alternative employment, so that the coastal fishing stocks can recover and sustain long-term, well-
     managed fisheries.
     • The offshore Banks fisheries are remote fishing grounds covering 50 times the land area of
     Mauritius, but the industry is relatively small, producing only $7 million annually and employing about
     200 people. The main challenge is the absence of private investment in a modern fleet.
     • Aquaculture, despite ambitious development plans, is still in its infancy, employing fewer than
     150 people. With a ready market in the large tourist sector, the sector has potential but faces a
     shortage of suitable lagoon space and a lack of private investment.
71.      However, the long-term sustainability of the Mauritian fisheries is jeopardized by degrading
coastal and marine environments. The social and economic contribution of the fisheries sector relies on
the health of the fish stocks and marine ecosystems, which has for the most part declined in the past
years. While data are generally lacking, multiple sources attest to the progressive degradation of the
lagoons, coral reefs and associated coastal habitats, especially around Mauritius island. This degradation
threatens the coastal fisheries, as well as coastal protection and tourism. Part of the degradation can be
attributed to natural causes and climate change, and manmade stresses, particularly overfishing,
agriculture and urban pollution, are primary causes. A number of measures have been taken to protect
and regenerate coastal and marine environments, including the rehabilitation and protection of some 7.1
km of eroded shoreline and significant budgetary resources have been allocated for coastal rehabilitation
projects at severely degraded sites in the coming years. In order to enable sustainable investment in
fisheries with a long-term growth perspective, government action is also required in order to carefully
monitor and manage fish resources while managing competing demands on the ecosystem. (√)
72.      Mauritius, lying within the cyclone basin of the Indian Ocean, is highly vulnerable to natural
disasters. On average Mauritius experiences direct losses due to tropical storms and floods of some 0.8
percent of GDP. Each year, there is a 1 percent chance of losses exceeding US$1.9 billion (13 percent of
GDP) (World Bank 2016). Direct cyclone hitting the main island of Mauritius are infrequent, but it
experiences their indirect effects every year. Climate change has already increased their frequencies and
likely to raise these risks in the future.
73.     The coasts of Mauritius are particularly exposed to erosion and disaster risks. Mauritius’
coastline is the location of most of the critical infrastructure, housing, and a high percentage of the
country’s economy. About 20 percent of the population of Mauritius resides in coastal areas. The coasts
are already prone to severe erosion and flooding, and the risks are expected to increase with climate
change and sea-level rise.20 A 2019 report estimated that 17 percent of the beaches around Mauritius
island are severely eroded and 33 percent already have hard protection structures (MSSNSESD 2019).
Coastal vulnerability poses significant risks to hotel attractiveness. Addressing coastal degradation in
Mauritius will require strategic investments in coastal infrastructure, artificial or nature-based, by both
the government, the tourism industry, and private coastal landowners.
20The mean sea-level is anticipated to rise around Mauritius by an additional 0.5 to 1 meter by 2100 if no international action is
taken to mitigate climate change (Atela et. al 2017)
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74.     Some actions have been taken to increase coastal resilience, if with mixed results. Beach erosion
is often due to a combination of natural and human factors, but the main cause has been assessed in
Mauritius as the destabilization of sediment cells caused by the multiplication of uncontrolled works.
These include the degradation of coastal dunes by sand extraction or construction, the building of jetties
and sand drifting disturbing infrastructure, and the deterioration of coral reefs by dredging of boat
channels, overfishing and unsustainable tourism activities (MSSNSESD 2019). Local hard interventions to
protect individual constructions (including hotels or housing) against erosion or storm surges have ranged
from the construction of defenses with rudimentary materials to more elaborate coastal armoring
techniques and sand-trapping structures. Such hard interventions have proven costly and their efficiency
debatable. Softer techniques are now also being used, such as reef rehabilitation and beach nourishment,
but often do not address the causes of beach erosion. In parallel, Mauritius developed an integrated
coastal zones management framework as well as environmental impact assessments for coastal
constructions.
75.      The Government of Mauritius created the National Disaster Risk Reduction and Management
Center (NDRRMC) and gradually strengthened its disaster risk management framework. According to a
2019 preliminary gap analysis, Mauritius has a strong disaster risk management system, with robust
legislation and well-functioning administrative and operational arrangements, including the NDRRMC (DAI
2019). However, some of the causes of the recent increase in vulnerability owing to tropical storms and
floods relate to inadequate development planning: illegal construction in risk-prone areas, undersized and
ill-maintained drainage systems, rapid urbanization and soil sealing with insufficient drainage capacity.
While instruments to avoid risk-prone constructions exist, they are poorly enforced, and the responsible
authorities often have a limited understanding of disaster risk.
76.     Investing in the preservation of the coasts of Mauritius is critical to increase their resilience and
maintain their value to the country, while also protecting existing assets and enabling new investment
in coastal zones. Their preservation would imply conducting further studies to understand the erosion
processes, implementing better interventions (design, standards, consultation, inspection, maintenance)
and a more robust planning mechanism covering land-use planning, coastal management planning,
building codes and environmental assessments. (√)
incentives also plays a key role in determining their success. One of the most common mistakes is for
countries to rely on tax holidays and other cost subsidies, rather than directly tying the incentive to the
desired outcome. The fundamental flaw of a tax holiday is that, by definition, its benefit to a firm is
proportional to the firm’s profits, rather than the level of investment or other desirable outcomes such as
R&D or job creation. Tax holidays are therefore most attractive to firms that realize high profits in a short
time horizon and thus, paradoxically, need the incentive the least, often resulting in high and redundant
tax expenditure from firms who would have invested regardless of the incentive.
78.      Mauritius is no exception to these common “real-world” flaws of state support. After a
sweeping reform in 2006 that removed most tax incentives, corporate tax incentives have gradually crept
back. Expenditure on corporate tax incentives increased from 0.5 to 0.8 percent of GDP since the
2017/2018 budget and is expected to further increase to 0.9 percent under the 2020/21 budget.21 At least
19 different provisions for tax holidays, ranging from 4 to 10 years, focus mostly on specific activities (bio
farming, smart cities, pharmaceutical and medical devices, ocean water cooling). A few tax holidays apply
across sectors, for instance to IP related income (8 years) or large foreign investors (5 years). Tax holidays
often reflect top-down initiatives with limited strategic underpinning or accompanying measures to
address market failures to the targeted activities. Most of the reported foregone tax revenue is due to
annual allowances, a type of accelerated depreciation. Unlike tax incentives, the annual allowance has the
advantage of being directly proportional to the actual investment level carried out by a firm. However, de
facto the allowance mostly benefits capital-intensive traditional sectors like Tourism, Manufacturing,
Retail and Real Estate which jointly account for over half of tax expenditure from this instrument (Table
6). Direct subsidies also increased from 0.1 to 0.25 percent of GDP, and these predominantly benefit the
sugar sector and, to a smaller extent, manufacturing. At the same time, R&D tax credits are hardly used
due to the complexity of the current system. Similarly, co-investment offered by the state funded
Mauritius Africa Fund for Mauritian companies investing in Africa did not find uptake by the private sector.
Under the 2020/21 finance bill, MRIC is tasked to introduce a new R&D tax incentive related to generation
of IP.
21   This figure excludes revenue foregone from tax holidays, which are not reported in the budget.
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79.      The response to Covid-19 has brought government involvement in the economy to
unprecedented levels. Annex 4 (->) shows a list of the various measures implemented by the government,
Bank of Mauritius, and parastatals including State Investment Corporation (SIC) and the Development
Bank of Mauritius (DBM) to support the private sector in coping with the effects of Covid-19. While not
all these measures can be easily costed, the big-ticket items alone add up to MRU 147 (32 percent of 2020
GDP). This would make Mauritius’ Covid-response package the fourth largest in the world as a share of
GDP, exceeded only by Germany (40 percent) Italy (39 percent) and Japan (35 percent).
     • MRU 19 bln. directly from the budget for the wage assistance scheme and self-employment
         assistance that covered wage payments for all sectors throughout the lockdown from March to
         May and tourism and related sectors since then.
    •    MRU 9 bln. in support to the national airline from the Special Resilience Fund
    •    MRU 25 bln. in new credit lines from the Bank of Mauritius.
    •    The creation of the Mauritius Investment Corporation with up to MRU 80 bln. from the Bank of
         Mauritius to invest in systemically important companies and projects that support innovation and
         self-sufficiency in necessities through lending with potential equity conversion in the medium
         term.
    •    A MRU 2.5 bln. equity participation scheme under the SIC
    •    A MRU 10 bln. concessional credit line for SMEs from the Development Bank of Mauritius
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80.     The Mauritius Investment Corporation stands out in terms of its sheer size and medium to long-
term perspective of its engagement. MIC was founded as a limited company fully owned by the Bank of
Mauritius and its board of Directors includes the first and second Deputy Governors of BoM. While the
most immediate Covid response measures such as the wage assistance scheme have already been wound
down for sectors other than tourism, the MIC is taking a more long term focus on its engagement in the
Mauritian economy and is designed to not just provide immediate crisis relief to systemically relevant
companies, but also to invest in firms that support strategic objectives of the government, namely in terms
of developing innovation focused activities and self-sufficiency in basic necessities. The MIC provides
quasi-equity loans in the form of a nine-year negative covenant bond for the largest distressed firms to
help with cash flow. If not repaid, these bonds are converted to equity at the end of their maturity.
81.      The strong government response to Covid in the short to medium term has been instrumental
in saving livelihoods, but these measures are less likely to perform well as industrial policy tools. By
virtue of its extended mandate and time perspective the MIC positions the state (in this case, the Central
Bank rather than government) to take on a much-enhanced activist role in the economy. As an investor
in activities deemed strategic in terms of their transformational or development impact, MIC would take
on a directive role in industrial policy. Alternatively, under the above-described paradigm for an effective
modern industrial policy, state support would be driven by a broader effort to address market failures
that prevent new activities from emerging. Such an agenda is not within the mandate or expertise of a
Central Bank tasked with conducting independent monetary policy.
82.      Innovation and discovery are key factors driving firm-level productivity and long-term economic
growth and should be the primary targets of state support under a modern industrial policy approach.
The economic literature has used a variety of macro- and micro-data to show that increased innovation
activity has a measurable and positive impact on enterprises’ productivity and long-term growth (Solow,
1956 ; Romer, 1986 ; Aghion et al. 2004). While people tend to associate innovation with high-tech
industries and inventions that can be patented, there is a wide spectrum of innovation that also includes
technology adoption via capital goods (i.e., imports of modern machinery and equipment), “new to the
firm” innovation (when one firm adapts the products and processes existing in the market), and “new to
the country” innovation (for example, when a company brings a business model that disrupts existing
players, as in digital platforms for e-commerce) that are more commonly referred to as discovery.
Innovation and discovery tend to yield high positive externalities as they provide demonstration effects
beyond the firm initially undertaking them, while such first mover firms typically bear most of the risk.
Thus, pure market outcomes tend to yield underinvestment in innovation and discovery (Cirera and
Maloney, 2017), and most countries, including Mauritius, rightly adopt a variety of measures to encourage
them.
83.       Improving the effectiveness and efficiency of public support for innovation and discovery could
accelerate recovery. As noted above (chapter 1.1. ->), investment in the past decade has heavily focused
on real estate and other traditional activities. The lack of productivity enhancing, innovative investment
is likely a reflection of the innovation support system in Mauritius and weaknesses on the demand-side—
for example, weak managerial capabilities in SMEs and low levels of private R&D. Mauritius has improved
its ranking position in the Global Innovation Index (GII) 2020 (Figure 11), which is a welcome development,
yet performance on “input” scores are far higher than for “outputs”, which suggests a problem in resource
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allocation and/or efficiency. According to GII 2020, main weaknesses in innovation performance are the
low percentage of high and medium-tech manufacturing; limited university industry research
cooperation, and inadequate R&D financed by business.
84.     As part of Mauritius’ objective to become a knowledge economy, the government has outlined
several strategies and introduced institutional changes and new programs to promote innovation. The
public organizations responsible for the design and implementation of innovation measures generally
follow globally recognized approaches such as: having strong private sector participation in the
governance of the programs; rolling out funding based on matching grants; linking research with the
market through collaborative projects; connecting local MSMEs with international private and R&D
stakeholders; improving intellectual property (IP) protection through legal reforms; and taking advantage
of regulatory sandboxes to promote innovation in digital financial services; and measures targeting
diaspora.
85.     Early-stage gaps in access to finance by entrepreneurs have to some extent been addressed by
a range of public and private initiatives, including equity-based funding. Entrepreneurs have struggled
with access to finance from commercial banks that tend to be risk adverse, including demand for small
loans for up to US$3,000-5,000. A positive development addressing this gap represent programs
implemented by business incubators and accelerators based on public-private partnership, access to
mentoring, equity financing, and privately owned co-working spaces. The development of the start-up
ecosystem in Mauritius has been based on strong private sector involvement which follows a best
international practice22 observed, for example, in the US or the UK. Business angel funding remains
underdeveloped (currently there are only 5 business angels in Mauritius), but new models are taking root
which could enlarge early-stage finance. Fundkiss is one example, a Mauritius’ first licensed crowdlending
platform that enables individuals and enterprises to lend directly to SMEs. However, as discussed in the
22For example, the business incubator Turbine offers incubation and acceleration program as well as co-working space
services. It is managed by experienced individuals with vast private sector, entrepreneurship and investment experience.
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previous section, access to finance can still be a limiting factor particularly for SMEs not affiliated to a
larger group.
86.     To burnish its credentials for R&D and become more attractive as a location from which
companies can manage their IP, Mauritius has introduced changes in the IP law. Protection of innovation
has been an issue, e.g., some companies developed IP in India or Hong Kong due to the concern that IP
could be lost if developed locally. Effective enforcement of IP regulations should have a positive impact
on development of innovation. With the future proclamation of the Industrial Property Act Mauritius will
join the Patent Cooperation Treaty (PCT) that will enable protection for an invention in a larger number
of countries. This Act may play a key role in increasing the number of patents filed by/granted to inventors
and companies in Mauritius which until now, has been underperforming in key IP statistics compared to
other small and innovative economies.
87.     Nonetheless, the proliferation of uncoordinated activities across institutions and programs
reduces their collective effectiveness. Key institutions accountable for innovation support include
Mauritius Research and Innovation Council (MRIC), SME Mauritius, Economic Development Board (EDB),
Higher Education Commission, Ministry of Labour Industrial Relations and Employment, National
Productivity and Competitiveness Council (NPCC). Each institution implements multiple programs (see
Annex 3 -> for a complete list). In addition, there are diverse fiscal incentives such as rebates and sector
subsidies. In total, there may be up to 100 measures targeting similar companies, with a high likelihood
of overlap.
88.      Recent improvements in data collection on private innovation could translate into stronger
monitoring and evaluation of support programs. Both MRCI (in cooperation with Business Mauritius) and
NPCC (in cooperation with the World Bank) are investing in the collection of firm level data on R&D and
other aspects of innovation. The recently set up SME Observatory could also help, given the objective to
collect information and data on the economy including new technology development. MRIC has been
addressing the challenge of limited data and since April 2019 it has been designated as focal point for
Mauritius to submit R&D Statistics to UNESCO covering R&D expenditure and human capital in both public
and private sectors. In the future, MRIC is planning to implement detailed enterprise surveys. Going
forward, this data could be used to fill remaining blind spots when it comes to piloting new policies or
evaluating ongoing initiatives.
89.     MSMEs do not have the internal capabilities for technology adoption and adaptation to benefit
from some of these programs (Cicera and Maloney 2017). Deficiencies in human capital management
and innovation skills among MSMEs, including growth-enabling know-how (i.e., strategic planning,
financial and HR management, product and process development, marketing, sales), means that the value
of these programs is often not well-understood. Based on global experience, Business Advisory Services
(BAS) and Technology Extension Services (TES) target these specific challenges. Such programs address
the issue of (1) Information asymmetry as firms do not value this type of support; (2) Coordination failures
as business associations do not organize themselves to offer this support. (3) Capability failures as SME
owners have difficulty in identifying what their constraints are and how to overcome them.
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90.      A general overhaul could bring state support in Mauritius more into line with the requirements
of a modern industrial policy by focusing it closely on innovation. Large shares of state funding currently
appear to be either providing support to the status quo of industries that are well-established or declining,
or to take the form of overly directive measures targeting specific industries or activities. Such measures
could be considered priorities for reform. On the other hand, Mauritius has introduced several support
systems for innovation, but gaps and coordination failures in the institutional landscape hamper the
effectiveness of some of the initiatives undertaken. These include high fragmentation of both institutions
and innovation programs; deficiencies in programs’ design and the selection process; and limited M&E for
support programs. Refocusing state support on innovation while addressing these shortcomings could
significantly boost investment in productive new activities. (√)
    1.7. Conclusion
91.     Mauritius has historically been well served by its industrial policy model, but secular declines in
the level and quality of private investment suggest that new thinking is required. Because of the
unprecedented levels of state involvement in the economy made necessary by the economic shock from
Covid-19, Mauritius is now at a crossroads as it moves towards recovery: Whether to reinforce its past
state-led model that identifies and subsidizes sectors for expansion and actively steers private investment,
or whether to pro-actively shift to a cross-sector, more indirect role through close public-private
cooperation. This would involve shifting the balance of state incentive policies toward horizontal indirect
support benefiting innovation across the board rather than specific industries or priority activities. This
chapter has identified five high priority horizontal issues that would comprise a new strategy – including
renewed efforts on skills, making markets more workably competitive, opening selected public services
to PPPs and new forms of foreign participation and improving environmental regulation for the
sustainable use of common goods. Equally important, a new strategy would re-align state support to firms
with the objective of promoting new investment in high productivity activities by supporting innovation
rather than well-established or declining traditional industries.
92.      In each of the policy domains, Mauritius has long ago implemented first generation, stroke-of-
the pen reforms. Second- and third-generation reforms are more complex and detailed, often focused on
institutional fine-tuning more than sweeping policy changes and resource reallocation. The following
paragraphs summarize the main policy suggestions in the six areas, relegating details, and elaboration of
each to the policy recommendations Annex 1 (->).
93.      Among the several policies that could alleviate the skills constraints on investment, the priority
is to establish a clearly mandated and sufficiently resourced skills champion institution to drive this
agenda forward. Such a leader would provide vision and coordinate the implementation of the NSDS,
which is critical to improve engagement with the private sector and incorporate a forward-looking,
demand-driven approach. To overcome more persistent skills gaps that short-term training cannot
address, further measures to open the labor market to foreign talent under both the OP and WP system
are also required. Medium term priorities include measures to systematically enhance the quality and
relevance of courses provided by Education and Training institutions measures to upgrade TVET with
improved participation of the private sector and efforts to rebrand it as an attractive career pathway. (√)
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94.      Ensuring workably competitive markets, critical to providing opportunity for entry and
incentives for investment, requires a special vigilance in the small market economy of Mauritius.
Beyond its focus on consumer protection, the Competition Commission should give more emphasis to
examining concentrated markets where anti-competitive behavior or high policy barriers to entry may
deter investment. These include selected activities in ICT, financial services and transport. Reviewing
territorial exclusivity arrangements to ensure that licensing and permit systems are not creating de facto
monopolies by preventing entry would likely enhance competitive outcomes. Finally, the independence
and effectiveness of the Competition Commission could be further enhanced. (√)
95.     Encouraging private investment in industries with a heavy state presence could open the way
for more public private partnership and foreign investment. But this requires, above all, policy certainty
and regulatory frameworks that do not pose undue risk on potential investors. In ports, for example, it
would require adjustments to the roles of MPA and Cargo Handling Company (CHC), while in solid waste
management the finalization and commitment to a comprehensive strategy document is essential in order
to provide certainty to potential investors. (√)
96.     Managing the sustainable use of natural resource is vital to the success of an island economy
and can unlock significant new investment. This report focuses on two examples, with no claim to
completeness. These include measures to identify and reduce disaster risk, including both natural and
man-made hazards, and the management of fish stocks. This can best be done through evidence-based
measures based on thorough assessments of long-term costs and potential damage, and by enlisting the
active support of the private sector. (√)
97.      Finally, a more modern industrial policy would require revamping state support away from
traditional sectors and overly directive instruments towards support for innovation. Currently, many
state support measures primarily benefit industries that are already well developed or in a state of decline
– such as the investment allowance various direct subsidies to agriculture and manufacturing – or they
tend to be overly directive by focusing on specific industries, such as various tax holidays introduce in
recent years. The aftermath of Covid-19 support raises the risk of doubling down on this model, especially
through the MIC. A modern industrial policy approach would give priority to the type of measures
discussed in previous sections of this chapter that help to remove horizontal bottlenecks to productive
new investment. State support to individual firms or sectors would be used only to help overcome specific
market failures in a time bound manner. Innovation in terms of new technology, new processes, or the
introduction of products that are new to the country is a primary target for such support. As innovation
can have significant positive spillovers to the economy as a whole, re-prioritizing state support to promote
innovation per se rather than attempting to boost specific sectors would likely yield higher returns from
state support. However, effective design and delivery of such measures is key, and a review of the existing
innovation support system in Mauritius yields three areas in particular that require attention: First, greater
coordination, specialization and cross-fertilization across the myriad of disparate and sometimes
duplicative institutions that are designed to spur innovation. Second, implementing a number of reforms
at the level of key existing programs to improve their effectiveness. And third, adopting a more formal
monitoring and evaluation system for public expenditures across the innovation system. (√)
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    2. RESTORING COMPETITIVENESS
    2.1. From decline to collapse
98.      Mauritius exports, while diversified, mostly comprise relatively unsophisticated products. Pre-
Covid, the export portfolio was dominated by tourism, accounting for nearly half of total exports, along
with food products (mostly fish and sugar) and garments. As such, Mauritius’ export composition is not
dissimilar from that of countries with much lower per capita income and technological sophistication.
Emerging export sectors such as insurance and finance, jewellery, chemicals, and optical and medical
devices have contributed to upgrading in recent years, but overall remain small. Certain electronics,
vessels, and petroleum oil listed in Figure 12 appear to be re-exports of goods not produced in Mauritius.
99.     Declining merchandise exports reflect rapid losses in low complexity sectors combined with
limited growth in higher complexity activities. Comparing average exports in 2010-14 vs 2015-19 to
control for short term fluctuations, Mauritius’ merchandise exports declined by 21 percent in US$ terms.
This decline was mostly driven by the poor performance of traditional products such as sugar and basic
garments. Export complexity (Hausmann 2013) is a useful indicator of a product’s technological
sophistication. During the first half of the decade, 72 percent of Mauritius merchandise exports were in
the two lowest percentiles of complexity – including most sugar, garment and fish products – and total
exports in this segment declined 30 percent on average between 2010-14 and 2015-19. This contraction
was not accompanied by a proportionate expansion in exports of more sophisticated products that one
might have expected given Mauritius’ rising income level, leading to the overall contraction.
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100. A more in depth analysis at the product level demonstrates that capacity for developing higher
complexity products exists, but has not been successfully scaled up. Figure 14 plots the complexity of
Mauritius’ top 100 export products against their export growth between 2010-14 and 2015-19. There is a
clear correlation, showing that Mauritus has experienced higher growth (or less of a contraction) in more
complex products, but these products’ overall share of exports remains very small. Stagnating complexity
reflects a firm level pattern of relatively few dynamic exporters driving increases in complexity, while the
majority of firms is conducting ‘business as usual’. At the industry level, firms in the optical and medical,
plastics, and machinery industries tend to exhibit the highest complexity levels and some of them have
continued to upgrade over the past decade. Firms in jewellery, live animals, and some food producers
occupy medium complexity positions, and in many cases the complexity level of their export products has
been largely stagnant. Most garment firms occupy the lower ranks of complexity, with a few positive
outliers that have aggressively moved into more complex garment products. At the same time, there is
limited dynamism at the extensive margin: Newly entering firms, on average, exhibited slightly higher
complexity than exiting ones (-0.78 vs -1.11), but new entrants accounted for just 1 percent of total
exports in 2015-19, while firms that exited in 2015-19 accounted for less than 2 percent of total exports
in 2010-14. Thus, there is a lack of dynamism both in terms of imitation of upgrades by others in the
industry and new entry.
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101. Pre-Covid, services exports declined less dramatically than merchandise exports, mostly due to
strong global demand for tourism. Overall, services exports declined by 2 percent in US$ terms when
comparing the averages of 2010-14 vs 2015-19. This decline affected all services sectors with the notable
exception of tourism which, given its large size and relatively solid growth performance, compensated for
most of the contraction in other sectors. However, the expansion in tourism primarily reflected highly
conducive global and regional demand, and while Mauritius’ tourism exports grew 20 percent, those of
regional competitors Seychelles and Maldives increased by 37 and 32 percent respectively over the same
period. In 2019, Mauritius recorded a 1 percent drop in arrivals, a 1.6 percent decline in available airline
seats, and a drop in arrivals from six out of ten source markets (AHRIM, 2019). Some of the critical issues
impacting industry performance are thought to include poor environmental protection, inadequate
product innovation, excessive reliance on shrinking traditional markets, and high seasonality, with twice
the number of arrivals in December versus the lowest month of June.
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102. Merchandise exports collapsed during the lockdown period, but recovered quickly, with the
lack of air cargo connectivity remaining an obstacle. After falling by 75 percent in April 2020 against the
same month in 2019, merchandise exports recovered quickly and surpassed their 2019 level in July 2020.
However, a stark discrepancy emerges between sea and airborne trade, with the former remaining above
its 2019 level from July onward and the latter remainng signifciantly depressed at the same time. The
number of active exporters, typically between 120 and 160 firms in a given week, dropped to almost zero
at the end of March but recovered swiftly throughout April and May and passed the 2019 numbers for
some weeks in July, suggesting that most exporting firms affected by the shock were able to resume
business after the initial shock rather than dropping out for good.
Source: Authors’ calculation based on MRA customs data. The graph shows a three week rolling average of exports in 2020 vs
2019.
103. Services exports, on the other hand, remain severely depressed due to the absence of tourism
and related services. Total service export in the second quarter of 2020 were down 68 percent compared
to their level in 2019, and over the course of the entire year of 2020 contracted 52 percent vis a vis their
level in 2019. Exports of travel and transport services dropped by 87 and 83 percent respectively in the
second quarter of 2020 (compared to second quarter of 2019) and remained at that level in quarters three
and four. This was primarily the result of an almost complete halt in tourism and passenger transport
service exports. The gradual reopening from October onwards translated into very limited arrivals of long-
term visitors willing to undergo a two week quarantine. Business and ICT service exports also experienced
temporary drops during the first lockdown in the second quarter but recovered in quarters 3 and 4.
Looking ahead, and given lingering uncertainty over the post-pandemic pace at which cross-border travel
and tourism will recover, an important challenge confronting Mauritius will be to diversify its services
offering with a view to lessening its dependance on travel and tourism (i.e. Mode 2 trade in services). This
can be done by leveraging the country’s growing ICT sector to supply a wider and more sophisticated
range of remotely delivered services – so-called Mode 1 trade. Mauritius can harness its Preferential Trade
Agreement (PTA) with India to boost the competitiveness of its export-oriented service sector by
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attracting greater volumes of efficiency-seeking FDI from Ieading Indian service firms. Boosting the share
of remotely delivered services holds implications for the country’s vocational training and migration
policies in light of prevailing ICT skills shortages, a challenge Mauritian trade policy can also help address
through enhanced commitments on the temporary movement of service suppliers (Mode 4 trade) in the
country’s PTAs and at the WTO.
105. The fragmentation of resource across programs and agencies poses coordination challenges for
both implementation and monitoring and evaluation. Annex 4 (->) lists over 30 support measures
implemented by at least 4 different agencies. This scattering of measures makes an effective outcome
monitoring and evaluation of each measures’ value addition and performance nearly impossible. It also
initially created confusion among firms looking for support measures that fit their needs. In response, the
Ministry of Finance, Economic Planning and Development created a single window and overview website
to guide firms across programs.
106. Stronger consultation with the private may have provided much needed reassurance to firms
and avoided initial design flaws in some of the response measures. While private sector representatives
generally see the quick and decisive government response to Covid-19 favorably, many noted room for
improvement in consultation and clear communication. As firms and governments around the world were
forced to take quick decisions with very limited information during an unprecedented crisis such as the
global Covid-19 pandemic, close public-private dialogue was critical to exchange information and align
response strategies. In Mauritius, the private sector quickly organized itself under the umbrella of
Business Mauritius to implement its crisis response under various thematic working groups. A closer
alignment between the government’s efforts and the private sector could likely have reduced uncertainty
and supported firms in taking the right decisions. At the same time, private sector feedback could have
helped to avoid design flaws in some of the early response measures that reduced their effectiveness. For
instance, government guarantees would likely have been more effective than new liquidity injections to
help maintain credit. Similarly, as companies were reluctant to assume exchange rate risk by accepting
US$ loans, interventions through the open exchange market would have been preferable and could have
avoided cases of de factor forex rationing over the summer of 2020.
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107. While government agencies were seen as responsive in addressing issues within their purview
by the private sector, coordination problems between them also hampered the Covid-19 response.
Private sector representatives pointed out that they mostly found open doors and willingness to help
within individual government agencies, but often grew frustrated with a lack of coherence when an issue
required cross-agency coordination. While the high-level decision making under the chairmanship of the
Prime Minister was instrumental in delivering an effective health and social sector response, there
appears to be greater need for policy coherence when it comes to more complex measures related to
economic recovery. Arguably the most important example in case is the reopening strategy for the
tourism sector. Mauritius chose a path of caution in its Covid-19 response, prioritizing public health and
its status as a Covid-free island over the economic interests of tourism and related sectors. However, it
was not been able to capitalize on its Covid-free status from April 2020 to early March 2021 to develop
alternative tourism models, for instance by attracting long-term visitors eager to escape Covid-risk and
lockdown measures in their home countries. Such a strategy would require close coordination between
health and migration policies, clear policy signals to the private sector to be able to develop and
implement an attractive offering, and an extensive and well-targeted overseas marketing campaign.
108. Given previous declining trends, there is a risk that measures intended for short-term
stabilization will end up providing another lifeline for firms that were no longer viable pre-Covid. As
discussed in chapter 2.1. (->), most traditional export sectors have been on a declining trend over the past
decade and a number of exporting firms have been continuously losing market share while failing to
upgrade into higher complexity products. In fact, a micro level analysis of MRA customs data reveals that
approximately 43 percent of Mauritian exporters’ sales declined (in USD terms), with 23 percent declining
by over a quarter, between 2010/14 and 2015/19. Some of these companies were likely not viable prior
to the pandemic. It is therefore important to gradually adjust firm level support to measures that are
directly targeted to the remaining disruptions caused by Covid, rather than providing blanket support to
firms.
109. The tourism sector is now bearing the brunt of the impact of Covid-19, and as the pandemic
lingers, a switch from short-term stabilization to medium- and long-term adjustment is needed. While
the tourism sector continues to benefit from a government wage support scheme, this only covers part
of the wage bill and comes at the expense of not permitting any redundancies. For many hotels, the
continuation of the wage assistance scheme, which was a lifeline in the beginning, has now become more
problematic. Most renovations have been completed and with almost zero demand, it is getting harder
for businesses to continue paying wages, even with government support, for unproductive workers. Some
workers are retraining themselves, starting street businesses, and taking small loans from the Tourism
Employees Welfare Fund but with wage assistance in place, entrepreneurship and search for alternative
employment has been reduced. The medium-term mechanism developed to support larger businesses of
systemic importance is the Mauritius Investment Company (MIC), while smaller hotels can apply for equity
injection under the SIC Equity Participation Scheme. There appears to be a lack of cohesive long-term
vision for 2021 and beyond, when a “return to normal” is unlikely given pre-Covid trends and the
potentially lasting effects of Covid on the industry. A return to previous demand levels may be several
years away. There is an urgent need to engage in longer-term solutions to prepare Mauritius’ tourism
products for a strong recovery while allowing a gradual adjustment in the sector to the new realities.
Market research suggests future demand will likely be independent, younger and more adventurous
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tourists, and there will be a need to rethink and invest in preparing to relaunch. Work on new products
has been limited to relaxing licensing for apart-hotels and some acceleration of work under an EU
Sustainable Tourism program. Market research activities seem to be on hold due to funding constraints.
While tourism will likely be much more competitive in the future, safe and sustainable islands could attract
premium travelers and niche tourism if they are ready, can communicate well and with once voice and
are ahead of the curve. (√)
110. Air cargo connectivity will likely remain a binding constraint on exports with low value / weight
ratios that depend on speed to market until passenger traffic rebounds. Between 2017 and 2019, about
30 percent of all goods exports went through air cargo, with apparel making up half of it and jewelry,
medical equipment, live primates and fishing products also accounting for significant shares. Exports
traded using air cargo have on average been more complex than goods shipped by sea, and in the wake
of a declining trend in exports, prior to Covid-19, air cargo exports proved more resilient than cargo
exported by sea. This trend reversed at the start of the pandemic with air borne exports declining more,
and remaining subdued, while seaborne exports recovered quickly As shown in Figure 16, in Q2 the decline
in airborne exports was across product groups, and likely primarily reflected demand issues in markets,
production problems due to the lockdown in Mauritius, and unavailability of air cargo capacity. However,
in Q3, a clear pattern emerged where exports remained subdued in low value / weight products – such as
garments – for which freight costs are particularly binding, while higher value / weight products returned
to near pre-pandemic levels.
111. Air Mauritius and other operators have gradually increased their cargo capacity to Europe,
Africa and India, but costs remain elevated due to the absence of passenger traffic. Using mostly
passenger planes and manually loading boxes into the passenger cabin, Air Mauritius and other operators
have resumed air cargo activity into and out of Mauritius in line with industry demand. While this has
arguably led to a market clearing supply of air transport capacity, air freight costs, according to operators
interviewed, have risen 2-3-fold, reflecting airlines’ higher marginal cost in the absence of passenger
business. (√)
113. The measures discussed in chapter 1 (->) around a revised industrial policy model will be critical
to support the upgrading of exports that Mauritius needs to restore competitiveness. Chapter 1 lays out
a priority agenda to unlock more productive private investment. Such an agenda could provide a much-
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needed boost to export upgrading by putting greater emphasis on innovation and discovery of new
activities, removing skills gaps that prevent successful firms and industry clusters from growing, and
creating a more competitive environment that encourages firms to aggressively look for new markets and
opportunities. The remainder of this chapter supplements this agenda by focusing more in depth on
Mauritius’ interaction with the global economy. Chapter 2.3.1. (->) discusses the critical role of both
inward and outward FDI as a means to develop new exports. Section 2.3.2. (->) analyses the potential to
leverage recently signed and future free trade agreements that grant Mauritian producers new market
access privileges. The role of price distortions from trade barriers and exchange rate dynamics is discussed
in section 2.3.3 (->).
115. FDI inflow levels have fluctuated around 3-5 percent of GDP in recent years, and most FDI went
into the residential real estate sector. With an estimated inward FDI stock of 37 percent of GDP, Mauritius
performs on pair with some aspirational peer countries such as Lithuania (33 percent), Iceland (35
percent) and New Zealand (37 percent), but significantly below those with a more FDI centered
development model like Costa Rica (66 percent), Ireland (244 percent) and Singapore (426 percent).23
However, recent inflows of FDI have been heavily geared towards the residential real estate sector, which
attracted 48 percent of all inflows in the period 2009-19. Most of these investments fall under the
‘integrated resort’ scheme that allows foreigners a residence permit in Mauritius with the purchase of a
domicile. Such investments, while beneficial in other ways, are unlikely to yield the above-mentioned
benefits in terms of generating new export opportunities, which are more pronounced in sectors such as
high-skilled services and manufacturing that currently account for small fractions of FDI attracted by
Mauritius.
116. In the absence of a comprehensive FDI strategy, sparks in new FDI related activities are usually
the result of sector-targeted initiatives by government. Some of these efforts have yielded success in
recent years and sparked the development of new industries such as ICT and film production.24 By moving
beyond sectoral initiatives towards an overall FDI strategy linked to national development objectives
under a modern industrial policy approach as outlined in chapter 1 (->), Mauritius could maximize the
transformational power of FDI to develop competitive new exports. (√)
117. Investment promotion has not realized its potential. Successful investment Promotion Agencies
(IPAs) provide relevant, high-quality services to investors at different stages of the investment life cycle,
to meet the objective of attracting, establishing, retaining, expanding, and linking productive private
investment (Heilbron and Whyte, 2019). EDB was set up in 2018 by merging the Board of Investment,
Enterprise Mauritius and the Financial Services Promotion Agency. It thus has export promotion and
investment promotion functions. It is organized in 11 clusters based on sectors and business activities, and
each cluster covers both trade and investment promotion. In addition, EDB also manages the one-stop-shop
platform and has regulatory functions such as issuance of smart city certificates, regulatory sandbox license,
freeport license, occupation permits and is responsible for strategic planning at the sector level. With a
total of about 180 staff performing various functions, EDB does not have commensurate staff capacity to
deliver on its broad mandate25. (√)
118. A strong intellectual property rights (IPRs) framework and its effective enforcement will be
important to attract knowledge intensive FDI. Mauritius has not yet ratified key IPR treaties such as the
Madrid Protocol (Trademark), Patent Cooperation Treaty and the Hague Agreement (Industrial Designs).
However, in the past year concrete steps have been taken to strengthen the legal framework on IPRs.
Mauritius’ new Industrial Property Act was passed in 2019. This consolidates provisions on patents,
trademarks, industrial designs, utility model, plant varieties, geographical indications and layout design of
integrated circuits. The Act was prepared on the basis of WIPO’s Intellectual Property Development Plan of
Mauritius.26 It is yet to come into operation and detailed implementing regulations still need to be passed.
Although the aspect of trade secrets is not covered in the Act, provisions on other areas reflect good
practices.27 The main challenge is around creating an IPR ecosystem. Specifically, the private sector and
government do not fully understand the idea of rights over intangible assets, there are limited lawyers with
IPR expertise, the IP Office has inadequate resources and infrastructure (for example, no searchable publicly
available online databases). In addition, mission consultations indicated that the private sector (both foreign
and domestic) has limited knowledge of the IPR framework of the country.28 (√)
119. While Mauritius is known to have an open investment regime, some sectoral laws include provisions
that impose restrictions. Provisions affecting entry and establishment of FDI are dispersed across various
economy-wide and sector laws and regulations29. For example, under the Independent Broadcasting
Authority Act, a foreign investor cannot hold 20 percent or more of a company that owns or controls any
newspaper or magazine, or any printing press. Further, foreign investors are not allowed to invest more
than 15 percent in the voting capital of a Mauritian sugar company. In tourism, there is a minimum investment
requirement, and a cap on maximum foreign equity participation in accommodation, pleasure craft, scuba
diving, and tour operators.30
120. Mauritius does not fully utilize international investment agreements31 (IIAs) to strengthen the
enabling environment for FDI. It has signed 45 investment promotion and protection agreements, of
which 28 are currently in force32. Its partner countries include UK, India, Singapore, France, UK and South
Africa. Some of Mauritius’ BITs are dated – including France (1974), Germany (1973), UK (1986) and India
(2000). Globally, IIAs have evolved significantly in the last few years. Government agencies indicated that
the key challenge is ensuring implementation of these agreements. Such non implementation can cause
investor grievances, in some cases affect the continuity and expansion of investment33 and in extreme
cases lead to investor- State disputes34. The reason for non-implementation of IIAs is non-alignment
26http://www.mauritiustrade.mu/ressources/pdf/IPDP-FINAL-REPORT-2.pdf.
27 The Act makes provisions for Mauritius to adhere to major IPR treaties such as Madrid Protocol (Trademark), Patent
Cooperation Treaty and the Hague Agreement (Industrial Designs).
28 WBG Mission Consultations
29 Key legal instruments include Business Facilitation Act 2006, Business Facilitation (Miscellaneous Provisions) Act 2017,
Economic Development Board Act 2017, as well as several sectoral laws and regulations such as the Tourism Authority
Act 2006, the Financial Services Act 2007, Securities Act 2005, and the Non-Citizens (Property Restriction) Act 1975.
30 US Department of State, Investment Climate Statements 2020.
31 International Investment Agreements (IIAs) refers to bilateral investment treaties and investment chapters of
one was decided in favor of State. Thomas Gosling, Property Partnerships Development Managers (United Kingdom),
Property Partnerships Developments (Mauritius) Ltd., Property Partnerships Holdings (Mauritius) Ltd. and TG
Investments Ltd v. Republic of Mauritius (ICSID Case No. ARB/16/32); Dawood Rawat v. Republic of Mauritius (PCA Case
No. 2016-20); Christian Doutremepuich and Antoine Doutremepuich v. Republic of Mauritius (PCA Case No. 2018-37).
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between government agencies on the scope, content of IIAs and more broadly, the importance of FDI for
national development. Agencies have competing policy priorities and therefore can have inconsistent
approaches. This manifests in agencies imposing restrictions/conditions as part of administrative
procedures or commercially infeasible terms in public contracts. In fact, stakeholders indicated that a
large amount of investment was not realized due to such issues.35 (√)
121. Mauritius can also further capitalize on its own outward FDI (OFDI) to develop service exports
and develop regional value chains. While still constituting a small share of GDP, Mauritius’ outward FDI
flows have on average grown over time. Over the period 2009 to 2018, most outward FDI flows from
Mauritius went to sub-Saharan African countries, leading with regional neighbors: Madagascar (23
percent of total SSA outflows), Kenya (13 percent), Reunion (9 percent), Seychelles (7 percent),
Mozambique and South Africa (both 5 percent).36 The majority of Mauritian investment abroad appears
to be ‘market-seeking’ as Mauritian companies invest to reach local markets. This is particularly important
for services exports, where delivery often requires a local presence. There are also examples of efficiency
seeking investment, notably in the garment sector, where Mauritian firms use offshore production
locations in order to reduce costs of their exports to the global market.
122. Mauritius has taken measures to support outward investment, including signing IIAs with
African countries. Given the relatively small size of local Mauritian investors and the related limited ability
to take risk, significant support is needed to allow them to expand to other parts of Africa. Mauritius has
10 BITs in force with African Countries, and in addition agreements have been signed with Kenya, Côte
d’Ivoire, Ghana and Rwanda, but these are not yet in force. It also does not have IIAs with some key
potential partner countries such as Ethiopia and Nigeria. The World Trade Organization’s Investment
Facilitation Agreement is currently under discussion, and Mauritius joined the initiative in June 2020. The
Investment Protocol of the Continental Africa Free Trade Agreement (AfCTA) is yet to be concluded. Once
concluded, this investment agreement will provide more stable conditions for Mauritian outward
investment in Africa. The 2016 SADC Investment Protocol signed by 16 countries is in force while the
COMESA Investment Protocol is not.
123. Importantly, the content of these IIAs does not adequately expand market access or guarantee
protection to Mauritian investors. For example, SADC’s Investment Protocol does not include key aspects
such as fair and equitable treatment, restrictions on performance requirements and clarity on dispute
settlement mechanisms. None of the IIAs reviewed for this note provide pre-establishment rights.
Therefore, parties can maintain discriminatory restrictions on market access. Further, these IIAs may have
annexes under which countries typically list specific measures which will not comply with IIA obligations.
These annexes are not publicly available. Finally, many of the partner African countries have failed to
implement agreements. 37 (√)
provisions of the protocol need to notify the Secretariat within three months of introducing such regulations, Article 17
provides that state parties shall pursue objectives of harmonization of policies, laws and regulations with the objective of
developing a SADC Investment Zone – neither of these provisions appear to be implemented on the ground. WBG Mission
Consultations.
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124. The Mauritius Africa Fund was established in 2014, with a focus on developing special economic
zones (SEZs) in select sub-Saharan African countries. Initially, MAF’s purpose was to provide co-
investment to Mauritian companies investing in Africa, but no such investments have been made so far.
Instead, the Fund invested in Special Economic Zones (SEZs) in selected Sub-Saharan African countries,
including a SEZ in Senegal and an ongoing effort in Madagascar. While much of these initiatives are
oriented towards developing SEZ infrastructure, lessons learned from international experience points to
the importance of ‘soft’ foundations -including strong and competent institutions and effective and
enforceable legal and performance frameworks- as well as strong public-private partnerships in SEZ
development, management and financing. Therefore, a great challenge for MAF’s SEZ investment in
African countries lies in its capacity to influence the development of effective SEZ institutional frameworks
and ensure a strong demand and commitment from business sectors to locate and operate in these SEZs.
(√)
126. Recent preferential trade agreements create opportunities in vast new markets that could
provide new demand for more complex Mauritian products. The African Continental Free Trade Area
(AfCFTA) requires members to remove tariffs from 90 percent of goods, allowing free access to
commodities and services across the continent. Recently, Mauritius also signed with India the
Comprehensive Economic Cooperation and Partnership Agreement (CECPA) that seeks to liberalize
selected activities. Of possibly greater importance, Mauritius signed a free trade agreement with China in
October 2019. This will give Mauritius duty-free access in about 8,500 products, accounting for about 96
percent of all Chinese tariff lines.
127. An analysis undertaken for this report identified several product groups for which Mauritius
enjoys substantial preferential margins in these markets that could encourage more sophisticated new
exports. Such products would meet three criteria: They enjoy a significant preference margin over
competitors in the target market; they could feasibly be exported by Mauritius because they are either
already exported elsewhere from Mauritius or exhibit close similarity to existing production capacity; and
they are more complex than the current average exports so would contribute to raising complexity in the
export portfolio. Annex 5 (->) shows these product lists for China, India and Africa. Most identified
products are in the categories of light machinery and electrical devices and plastic products. Export
promotion efforts could focus on providing market information and reducing search costs for local
producers to exploit such opportunities. At the same time, this information could also be used to approach
producers in countries that currently supply these markets and might consider relocating to Mauritius in
order to exploit the preferential market access. (√)
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128. Recent trade agreements also open-up potentially significant new export and business
opportunities for Mauritian service suppliers. Perhaps most importantly, they enhance the country’s
attractiveness as a regional services hub for investors, including from third countries, eager to take
advantage of the country’s growing network of preferential trade agreements to key markets, notably
those of Africa, India the EU and China. To harness these opportunities, securing deep and commercially
meaningful services commitments from AfCFTA states is critical. (√)
129. Mauritius has yet to enter into deep preferential ties with an advanced economy that would
align Mauritian practices to OECD level ones. Experience in many emerging countries, such as Costa Rica,
Colombia, Peru, Mexico, Malaysia, Singapore and Vietnam, suggests that embracing a deep integration
agenda with a major OECD partner can produce a useful ‘electroshock’, liable to better focus the attention
of reform-minded decision-makers, enhance the quality of public-private dialogue on economic policy,
and quicken the pace of reforms needed to promote greater convergence with advanced country
regulatory norms and practices to which Mauritius can legitimately aspire. Doing so would also further
enhance the country’s business environment and help in branding Mauritius as a highly sophisticated
investment destination. An even more ambitious policy aim could be for Mauritius to seek to become the
first African country to join the OECD as a full member. Doing so is not a simple formality but rather a
multi-year process involving a rigorous review of all key areas of a prospective member’s policies other
than national defense and culture. (√)
130. Commitments under new trade agreements to negotiate the mutual recognition of educational
and qualification and licensing requirements and procedures could help address the skills gap in
Mauritius and promote exports of educational services. The most recent PTAs with China and India
contain Mode 4 (movement of natural persons) commitments scheduled on a broad category of service
providers including business visitors, intra-corporate transferees, contractual and short-term service
suppliers, and independent professionals and spouses and dependents of the above categories. Such
commitments complement full or extensive commitments scheduled on Modes 1 (cross-border trade)
and 3 (commercial presence) in the sectors where skill gaps or the need to attract highly-skilled talent are
most apparent – i.e. ICT, education, finance, and tourism. In the case of the draft agreement under
negotiation with India, Mode 4 commitments are coupled with calls for the relevant regulatory bodies in
a wide range of professions38 to conduct negotiations towards the mutual recognition of educational and
qualification as well as licensing requirements. The decision to extend Mode 4 privileges to spouses and
dependents under agreements with both China and India is particularly welcome and attuned to the need
to provide work opportunities to what are typically skilled expatriate couples. Such provisions should also
be proposed for inclusion in the services chapter of the AfCFTA. (√)
38Article 6.11 (Recognition) of the draft Mauritius-India agreement lists the following professions in which mutual recognition
negotiations are to be conducted: architecture; engineering; medical doctors; dentists; accountancy and auditing; nursing;
veterinary; and company secretaries.
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tariff lines are duty free. Mauritius has also thoroughly reviewed its non-tariff barriers (NTBs) for elimination and
remaining non-tariff barriers are relatively limited. For example, import permits are used to protect a few
agricultural products, including tea, chicken, pork while the Agricultural Marketing Board sets quotas on onions
and potatoes (WTO, 2014:7). Most remaining tariffs are on sugar, textiles and apparel and leather products and
other finished products like furniture, bedding, and electrical products.
131. Similarly, there are few restrictions on services trade. Key backbone sectors such as banking and
insurance, accountancy, telecommunications and maritime shipping all showed high levels of openness
when the World Bank’s Services Trade Restrictiveness Index (STRI) was last measured in.39 That said,
Mauritius has protected a few key sub-sectors (notably legal, air transport and auxiliary maritime
transport services) where it maintains above-average levels of policy restrictiveness, often linked to the
activities of SOEs (chapter 1.2. ->).
132. Based on long term trends, the real exchange rate appears to be overvalued even after recent
depreciation, creating an anti-export bias. According to estimations based on a two-stage model (Levy-
Yeyati and Filippini, mimeo), the real exchange rate has been increasingly overvalued compared to an
equilibrium value as determined based on a structural approach. Since 2007-08, the nominal exchange
rate appreciated 1 percent (depreciated 5 percent in effective terms) while inflation accumulated 45
percent. Some further adjustment appears necessary over the medium run – even after the depreciation
from early 2020. (√)
133. Foreign exchange flows into and out of Mauritius are heavily influenced by the global business
sector. Over the last decade, large trade deficits have been financed through financial account surpluses
from the global busines sector. The global business sector has channeled large amounts of conduit
investment, currently equivalent to roughly 40 times Mauritius’ GDP, through the country. While most of
these flows enter and exit within a relatively short time period, some temporarily remain within the
country as represented by net surpluses in global business related portfolio and direct investment that
have enabled Mauritius, pre-2020, to accumulate reserves despite running large trade deficits. These
flows have also resulted in the accumulation of foreign currency deposits held by global business firms in
the domestic banking system of nearly 90 percent of GDP. While there had been concerns that Mauritius
addition to the EU AML list would result in distress to the global business sector, so far foreign assets
appear to be stable, and registration of new global business businesses appears to have rebounded in
September and October after taking a fall during the height of the pandemic.
134. The global business sector affects the exchange rate through the trickle down of its activity to
the domestic economy via the provision of local wages and services and profits from the dollar lending
business that are locally disbursed. Additionally, global business flows, which are ultimately invested
abroad, influence the net foreign asset position (NFA) of the country through the stock of transactional
deposits from GBCs in the local banking sector, which in turn drives the appreciation of the exchange rate
(Levy-Yeyati and Filippini, mimeo). More accurate data is needed to have a precise allocation of those
deposits and to identify possible leakages to the domestic economy. (√)
135. After allowing for a modest 10 percent depreciation of the exchange rate at the onset of the
Covid-19 crisis, BoM began to intervene consistently to stabilize the Rupee against the US$. In addition
to the direct provision of US$ loans, BoM intervened in the FX market for a total of US$ 977 mln between
March and December 2020, consistently selling at close to 40 MRU. As Mauritius received substantial US$
loans from France and the African Development Bank in June and July, the level of reserves at close to
US$ 7 bln in October 2020 remains similar to that in March, sufficient to cover more than 12 months of
imports. However, as pointed out by the IMF (2019), import coverage is not the only concern for reserves
management in Mauritius given the large global business sector and potential disruption of the Balance
of Payment from flow reversals.
136. There are two channels through which the events of 2020 affect dollar flows, reserves and,
ultimately, the exchange rate balance. The first one is real: tourism receipts, which official estimates
place at roughly USD 2 billion per year, collapsed in recent months, while merchandise exports also
experienced a temporary decline. The second one is financial: the uncertainty surrounding the pandemic
as well as the AML listing reduce the transactional flows channeled through the global business sector.
While so far there is no apparent contraction in the global business sector –GBCs flows and deposits have
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remained quite stable–, the authorities need to monitor this closely as the unwinding of global business
operations, should they materialize, would not be immediate or continuous. (√)
    2.4. Conclusion
137. Mauritius is facing a dual challenge to manage the Covid-19 shock and turn around a long-term
decline in competitiveness. Export competitiveness has to be seen as a holistic challenge that cuts across
themes discussed in all chapters of this CEM. As the decline in competitiveness is closely linked to
Mauritius’ evolving comparative advantage – outgrowing low skilled labor-intensive activities while –
productive investment into the discovery or upscaling of more complex new activities is a key part of the
story (chapter 1 ->). This chapter has focused on trade specific measures.
138. In the short term, it will be crucial to adjust Covid-19 support in favor of a more flexible
approach that enables viable firms to adjust to a new reality while allowing exit of firms that were not
viable pre-Covid. This includes taking a more flexible approach to potential workforce adjustments in the
tourism and hospitality sector, focusing on protecting and retraining workers where needed over
protecting jobs. Beyond the tourism sector which remains heavily affected, future support should be
clearly targeted to addressing Covid-related disruptions – such as elevated aid freight cost in the absence
of passenger traffic – instead of blanket support to struggling firms.
139. Renewed dynamism in the export sector will require additional measures to reverse the long-
term trend of declining competitiveness. Developing a holistic strategy and strengthening the
institutional framework to support foreign direct investment is a priority. Inward FDI can be instrumental
in the development of competitive new merchandise and service exports and access new value chains,
while outward FDI can allow Mauritian companies to develop more competitive production networks
through strategic offshoring and to access new markets that require a presence on the ground, especially
in services. Mauritius can leverage its trade diplomacy and take advantage of recent and future new trade
agreements to upgrade its exports, both in terms of goods and to strengthen its position as a services hub.
In working with the private sector, EDB could develop targeted strategies to exploit new preferential
market access opportunities and attract export oriented FDI based on its attractive market access
conditions, and Mauritius should seek to secure deep commitments on services market access under
AfCFTA. Finally, monitoring relative prices to ensure that policies do not inadvertently undermine export
competitiveness is crucial to both services and good exports. This implies regularly reviewing the real
exchange rate in light of effects on the real sectors. Especially during the early phases of recovery allowing
depreciation if necessary, to avoid overvaluation will be critical to allow the export sector to bounce back.
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    3. MAINTAINING INCLUSIVENESS
    3.1. Social Protection: From effectiveness to efficiency
140. Social protection in Mauritius plays an important role in mitigating poverty and income
inequality and maintaining social cohesion. Social protection expenditure accounted for 27 percent of
public expenditures and 7 percent of GDP in 2017/18. Noncontributory benefits include basic pensions,
which cover the elderly, the handicapped, widows, and orphans, irrespective of their economic status,
and more targeted allowances such as social aid, food aid, and income support, unemployment hardship
relief, and funeral grants. In December 2016, the Social Integration and Empowerment Act introduced a
targeted antipoverty scheme under which every adult on the Social Register of Mauritius who is living
below the absolute poverty line of Rs.2,720 (for one adult) and has signed a Marshall Plan Social Contract
is entitled to a monthly subsistence allowance. Overall, the system is effective in mitigating poverty. In
2017, the poverty headcount ratio (measured against the MUR 6,404 a month per adult equivalent
poverty line) would have been 15.1 percent, but thanks to social transfers declined to 9.2 percent. The
Gini index of pre-fiscal income was 40.0 and declined to 34.2 after direct and indirect taxes and transfers
and subsidies are accounted for (Ranzani 2019).
141. The economic and social turmoil resulting from Covid-19 has drastically affected Mauritius’
fiscal space while at the same time putting additional demands on the social protection system. Informal
and self-employed workers, already at a disadvantage before the pandemic, are bearing the brunt of the
social burden from Covid-19, resulting in increasing demands on the social safety net. The strong
government response limited formal job losses between the first quarter and December 2020 to
approximately 26,000. However, informal and self-employed workers, already at the bottom end of the
income distribution, were affected disproportionately. According to Statistics Mauritius, 20 percent of
formal wage workers and 69 percent of those in self-employment report that their incomes have dropped
compared to before the pandemic. This highlights the need for a strong and sufficiently funded social
protection system that can help sustain the incomes of the most vulnerable households, while providing
retraining and upskilling to individuals who have lost their jobs. However, the combination of reduced
revenue and increased expenditure in response to Covid-19 has put a heavy strain on public finances,
emphasizing the importance to improve the efficiency and targeting of social spending.
142. The bulk of social spending, more than 50 percent, is currently on the basic retirement pension
(BRP), which is increasingly costly, poorly targeted, and creates adverse labor market incentives. The
benefit has been increased substantially since its inception, while the retirement age has fallen despite an
increase in remaining life expectancy at age 60 from 12.6 years at inception to 20.6 years. Mauritius is a
rapidly aging society, which will lead to a rapid growth of spending on the BRP, with the potential for
squeezing out pro-poor spending. The share of the population aged 60 and older, currently 16.8 percent,
is expected to reach almost 25 percent by 2030, 30 percent by 2045, and 35 percent in 2058. As of
December 2019, the BRP benefit was raised from Rs. 6,210 per month to Rs. 9,000 per month. The BRP is
not pro-poor because the per capita amount received does not decline with a beneficiary’s pre-fiscal
income. As the BRP is paid to all Mauritians who reach the age of 60, it also encourages early retirement
and adversely affects labor force participation.
143. In contrast, programs such as Social Aid and the Marshal Plan Social Contract directly target the
poor and provide effective social protection at a fraction of the cost of BRP. The Social Aid Program,
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which is targeted at households temporarily unable to earn a livelihood, is pro-poor as about 85 percent
of this transfer is absorbed by households in the bottom 40 percent of the income distribution (the bottom
40). Pre-Covid, it covered approximately 16,000 beneficiaries. The Marshall Plan Social Contract provides
a monthly allowance to low-income households and 100 percent of the cash transfers provided under this
scheme are absorbed by households in the bottom 40. Before Covid, approximately 11,000 households
(and 40,000 individuals) benefitted from this program. These targeted measures generate a more equal
distribution of income and are superior to untargeted transfers because they can achieve the same degree
of poverty and inequality reduction with fewer resources. Precisely, the same decline in the Gini index
could be obtained by spending only 29 percent of the current BRP expenditure if it was targeted to the
poor. The Social Aid program appears to be particularly well-suited to provide income relief to individuals
who have temporarily lost their jobs as a result of Covid. The Marshall Plan may represent an alternative
in the event some individuals are unable to find new jobs in the medium term because of, for instance, a
slow recovery in the tourism sector or a persistent pandemic crisis (Ranzani 2021). These programs could
be scaled up in terms of coverage and funding to effectively mitigate the social impact of Covid-19 in a
cost-efficient manner.
144. Consumption of rice, flour, and LPG as well as commutes by public bus are subsidized; however,
lack of targeting to those in need makes them less effective in reducing poverty and inequality.
Consumption subsidies are progressive in relative terms as these represent a large share of prefiscal
income among poorer households compared with richer households. Yet, they are not pro-poor: except
for the rice subsidy, the share received increases with income and high-income households enjoy a larger
share of the total spending on consumption subsidies. (Ranzani 2019). (√)
145. Further increases in BRP would threaten the financial sustainability of the entire social
protection system and do not seem justified from an equity point of view. It should be noted that the
BRP at Rs. 9,000 per month already puts Mauritius among the highest paid universal benefits in the world
with respect to average wage and a move to Rs. 13,500, as envisaged prior to the introduction of the
Contribution Sociale Généralisée (CSG, see below) would make it the highest paid universal benefit in the
world. Fiscal projections suggest that the implementation of this increase would raise the cost of BRP to
10 percent of GDP in 2024 and put it on a steadily increasing path to reach 14 percent of GDP around
2050. The noncontributory benefit being paid earlier than the contributory benefit paid by NPF is also
highly unusual, with no other country in the world paying noncontributory benefits earlier than
contributory ones. Further increases to BRP also do not seem to be justified on poverty and equity
grounds. Households headed by individuals aged 60 and above have the lowest poverty rate and depth.40
Precisely, at 4.8 percent the elderly poverty headcount rate is half that of households with heads aged 30-
59 and about one sixth of that observed among households with a young head (ages 18-29).
146. A fundamental pension reform, while politically difficult, could bring the old age system in
Mauritius in line with international best practice and balance fiscal sustainability with benefit adequacy.
Pension systems are considered adequate when they fulfill two criteria: (i) alleviate poverty at old age for
everyone (based on international standards, this requires a universal pension level of approximately 20
percent the average wage); and (ii) provide wage replacement so that workers do not experience a large
consumption drop as they move from working to old age, which is approximated at 40 percent of average
40   Poverty is measured against the income-based relative poverty line (Rs. 7,497 expressed in 2017 prices).
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wage for an individual with 30 years of pension contributions. This could be accomplished in a fiscally
sustainable manner under a hypothetical scenario where the eligibility age for BRP would begin to rise at
the rate of six months per calendar year from 2021 onwards until it reaches 65 in 2030, in line with the
retirement age for contributory benefits. This change would bring Mauritius in line countries where
benefits are typically given when individuals are close to having 15 years of life expectancy left. The benefit
would remain fixed at Rs. 9,000 until it reaches a level of 20 percent of average wage, the benchmark for
poverty alleviation for non-contributories. From that point forward it would be wage-indexed. A
contributory pension system would continue to collect contributions from workers and provide benefits
to contributors. The fiscal cost and benefit level of such a system are shown in Figure 21. It gradually
reduces fiscal cost of the pension system, while providing adequate pensions in terms of both the poverty
alleviation and wage replacement criteria. Over time and as life expectancy increases, retirement ages
could be further raised. Another option could be to offer the full BRP only to a subset of the elderly who
are most in need. (√)
147. In fiscal year 2020/21, a reform was introduced to cap the existing BRP benefit at Rs 9,000 per
month but introduce a new Contribution Sociale Généralisée. CSG replaces the current contributory
pension system under the National Pension Fund (NPF) with a redistributive mechanism that pays a flat
benefit to all Mauritians, regardless of whether they have contributed or not, and is financed through a
tax on labor. Workers and their employers would be mandated to pay half the current contribution rates,
1.5 percent of basic wage for the employee and 3 percent for the employer, for employees earning less
than Rs. 50,000 per month. For those earning above Rs. 50,000, the mandatory contribution rates would
be 3 percent for employees and 6 percent for employers, without a ceiling, while NPF was subject to a
ceiling equal to Rs. 18,740. In abolishing the NPF, the Government pledges to pay all those who have
contributed thus far the benefits for which they contributed.
148. While CSG would represent a step towards raising the retirement age, abolishing the
contributory system exacerbates the conflict between fiscal sustainability and wage replacement
pension adequacy. The CSG benefit would only be paid from age 65 onwards, beginning in 2024, which
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would be an important step towards raising the retirement age as the BRP benefit at age 60 is subjected
to a nominal cap and would thus gradually decline in real terms. However, as workers at all income levels
seek wage replacement, they will likely push for higher pensions and might no longer see pensions as
something that have to be earned, but something that the Government provides through political
decisions since benefits are not linked to contributions. Lump sum instruments such as the National
Savings Fund and the Portable Gratuity could to some extent make up for this shortcoming, but such
payments are a highly imperfect substitute for a lifelong retirement annuity. Keeping the benefit levels of
universal instruments high enough to provide wage replacement for those who used to contribute to NPF
would impose an unsustainable fiscal cost while resulting in many low income workers earning more in
retirement than they earned when they were in the labor market. Figure 22 provides an indication of the
trade-offs in terms of maintaining fiscal sustainability and pension adequacy. Four possibilities are
considered: (i) CSG benefit is set at Rs. 4500 per month in 2024 and indexed with nominal wage growth
in subsequent years; (ii) CSG benefit is set at Rs. 4500 per month in 2024 and indexed with inflation in
subsequent years; (iii) CSG benefit is determined by projected CSG revenue available, and (iv) CSG benefit
is set such that the combined benefit between BRP and CSG totals the ILO minimum adequacy
requirement of 40 percent of average wage for an individual with 30 years of contributions. In all four
cases, the BRP is maintained at the current Rs. 9000, with BRP provided at age 60 and CSG at age 65.
While the wage-indexed possibility provides a longer period of adequate benefits, it costs significantly
more. If benefits are maintained at the ILO defined minimum adequacy level, the fiscal costs are initially
lower, but increase continuously and quickly threaten fiscal sustainability.
Source: World Bank Staff estimates. Net fiscal cost includes projected BRP and CSG payments less CSG revenue. The cost estimates
and benefits do not include remaining NPF benefits that have already been earned by contributions to NPF prior to September
2020, some, but not all of which can be paid out of NPF reserves.
149. Global experience shows the importance of a contributory pension system in managing the
demographic pressures of an aging society. In other aging countries, Governments have introduced or
enlarged pension systems which allow working age individuals of all income levels to put money away
while they are working which will be paid back to them in the form of a pension when they retire. This
allows Governments to focus their limited fiscal resources on those who are poor, including the elderly
who are poor, rather than spending fiscal resources on those who can afford to save for their own
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pensions. However, that path is only feasible if there are mechanisms for individuals to contribute for
their own old age during their working years. In the absence of such a system, means-testing non-
contributory pensions becomes increasingly politically difficult as it risks even lower income for the non-
poor elderly. (√)
150. Key implementation details are still pending and will be critical in determining the outcomes of
CSG. An Inter-Ministerial Committee chaired by the Prime Minister and a Technical Committee chaired by
the Secretary to Cabinet have been set up to look into the modalities for the payment of the CSG benefits
and contributions. A first point concerns the benefit level. As shown in Figure 22, the already high fiscal
cost of pensions would rise by approximately an additional percentage point of GDP if the CSG benefit
was set above what can be reasonably expected as revenue. Keeping CSG in line with expected revenue
would imply a benefit level of approximately Rs 2,500. Second, the simulations also show the importance
of moderating future increases. Pension increases over the last few years have routinely exceeded GDP
growth and were largely based on political considerations. Currently, a rule-based system is being
elaborated, and simulation results show the importance of restraint in the increase formula, ideally based
on CSG revenue or inflation. Third, employers and employees will likely respond to the new system by
trying to pay as little CSG contributions as possible, given that there is no longer a link between
contributions and benefits. Even the best-run countries experience some degree of tax avoidance and /
or evasion if there are incentives to do so, and some workers might take the risk of going informal or try
to arrange alternative remuneration channels with their employers. The simulations in Figure 22 assume
no tax avoidance / evasion that would further reduce CSG revenues and thus increase net fiscal cost.
Fourth, CSG could exacerbate wage and benefit differences between private and public sector workers if
public sector workers receive BRP, CSG, and a separate contributory public sector pension which the
Government as employer helps finance, in addition to covering the full contribution to CSG. This issue is
currently under consideration by the Pay Research Bureau. It could also create an inequity between
private sector workers and retirees if those already at age 65 or above will receive the BRP, CSG, and
whatever they have earned from NPF, while future private sector workers will receive only BRP and CSG,
despite paying the same contributions. Fifth, the benefits payed to widows/widowers and the disabled
are currently at the same benefit level as the BRP. If the level of these benefits was also frozen to remain
at the same level as BRP, the disabled and widows/widowers would end up in a deteriorating financial
situation, so they should either be eligible to receive CSG or equivalent increases in their entitlements.
The simulations shown above all assume that the disabled and widows/widowers receive a benefit at the
same level as CSG whenever the disablement or spousal death occurs. (√)
152. The most dynamic segment of the labor market over the last decade has been the considerable
growth in the overall number of medium and high skill occupations. Over the past decade, the number
of professionals, technicians and associate professionals increased by between 43 and 56 percent,
followed by services and sales workers, clerical support workers, and managers. The number of high and
medium skill occupations increased in nearly all sectors. The exception was manufacturing where even
the number of managers declined due to the closure of several large firms, particularly in garments.
Source: Based on data of the Continuous MultiPurpose Household Survey (CMPHS), Statistics Mauritius.
153. The number of low skilled occupations has declined - and changed in character. The number of
low skilled occupations declined in traditional sectors, including agriculture, construction, and
manufacturing. This was partially offset with low skill job creation in services. Between 2008 and 2018,
almost 23,000 low skill jobs were lost in agriculture, manufacturing, construction and utilities and many
low skilled women who were in their 40s in 2018 with no or minimal schooling transitioned out of
agriculture and manufacturing into the service sector, mainly hotels or household services, or left the
labor force. Men in the same cohort likewise moved into low-skill services jobs.
154. However, the labor market has not fully kept pace with the rapid transformative pressure of
the economy, leading to frictions and adjustment costs, including wage inequality, structural
unemployment, skills mismatches, and a high inactivity rate. Several factors account for this mismatch:
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the rapid transformation in labor demand; continued outflows of local talent taking advantage of higher-
earning opportunities abroad for doing the same type of jobs; an education system, particularly technical
and vocational education and training (TVET), that fails to respond to industries’ needs; and a local
workforce less willing to work in low-skilled segments of the labor market. Women and youth also face
disproportionate obstacles in the labor market.
155. Individuals in the bottom 40 percent of income are less likely to participate in the labor market,
and if they do, they are largely employed in traditional sectors. Individuals that belong to less well-off
households are considerably less likely to participate in the labor market as they tend to rely more on
transfers to make ends meet (World Bank 2017). Less than 1 in 2 Mauritians in the poorest decile are
employed or looking for a job as opposed to over 2 in 3 in the richest decile, and no sizable change has
been observed in these ratios since 2008. Workers in the bottom 40 percent are mainly employed in
traditional sectors including agriculture, manufacturing, and construction. Although the employment
shares in these sectors have shrunk considerably compared to a decade ago, they are still larger for the
bottom 40 compared with individuals belonging to households in the top 60 percent. For example, in 2018
between 37 and 49 percent of those in the bottom four deciles of income were employed in the primary
sectors. This compares with 17 and 13 percent in the ninth and tenth decile.
156. About 2 out of 3 working age individuals in the bottom 40 percent hold at best a certificate of
primary education (CPE). 27 percent of the population age 16 and above does not have a CPE. Coupled
with about 24 percent that only has completed primary education, this implies that for about 1 in 2
Mauritians in working age, the highest education qualification is a certificate of primary education. These
numbers are even less encouraging among the bottom 40 percent. As of 2018, between 34 percent (in
the 4th decile) and 44 percent (in the 1st decile) have not successfully completed primary education (Figure
24). This compares with about 11 and 5 percent in the top two deciles.
Source: Based on data of the Continuous MultiPurpose Household Survey (CMPHS), Statistics Mauritius.
157. In addition to the lack of basic education, weak technical and soft skills play heavily against the
odds of obtaining a job among low educated individuals. Employers complain about the difficulty in
recruiting workers with adequate technical and soft skills. In fast changing labor markets, successful
workers are equipped with a bundle of skills. There are cognitive skills that include foundational literacy
and numeracy, problem solving and creative thinking skills; socio-emotional skills such as self-control, grit,
empathy, and curiosity; and technical skills (World Bank 2018). In Mauritius, employers report difficulties
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in finding workers with adequate technical and soft skills as well as past working experience for the jobs
they are offering (HRDC 2012a, b, c, d). Employers in the manufacturing sector (nontextile) report skills,
including soft skills like communication, interpersonal skills, and teambuilding, attitude and lack of interest
as the main reasons behind their difficulty in filling vacancies (HRDC 2017).
158. Despite considerable progress, women still lag men in terms of labor force participation, and
the impact of Covid-19 is threatening some of the recent gains. The labor force participation rate among
women increased from 44.5 percent in 2008 to 48.3 percent in 2018. This compares with a participation
rate of 78.9 percent in 2018 among men. The disparity is heavily driven by the low skilled segments of the
labor market. Only about 1 in 3 women with up to primary education participates in the labor market,
compared with over 2 in 3 women with upper secondary education. Improved educational attainment has
therefore played an important role in mitigating the gender gap in labor force participation. Among
women with post-secondary and tertiary education, labor force participation is above 80 percent, as high
as the average rate among men. Younger generations of women, particularly those born in the 1970s or
later, have higher participation rates relative to their older counterparts at any age. For example, about
77 percent of women born in the 1990s participate in the labor market at age 25. This compares with
about 70 percent among women born between 1986 and 1990 at the same age.
159. While pre-primary education for children aged three to five years has reached an enrollment rate
of over 90 percent, there is a lack of affordable day care centers with extended opening hours for
younger children. Early Childhood Care and Education in Mauritius includes Child Day Care Centers
(CDCCs) and pre-primary schools. Children aged three months to just under three years may attend CDCCs,
which are registered with the Ministry of Gender Equality and Family Welfare. As at November 2020, there
were 378 child day care centers in Mauritius, of which 239 were still unregistered with the Ministry.
Combining this information with data on the number of children aged between 0 and 3 years (per district)
from the 2018 labor force survey shows that each CDCC would have to serve, on average, a population of
between 80 (Plaines Wilhems) and 180 (Port Louis) age-eligible children, which is insufficient to meet the
demand of all parents with young children, particularly in the districts that are relatively underserved
(Tandrayen-Ragoobur 2019). In addition, cost is an important barrier for families with low levels of
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income. Most care centers are privately owned, and typically charge fees in the range of Rs 2,500-3,500
per month, though with significant variation by geographic zone and across facilities (Tandrayen-
Ragoobur 2019), which amounts to approximately 30-40 percent of the average wage of low educated
women.41 Moreover, many centers have limited opening hours that do not cater to the needs of working
families. Focus Group Discussions with low income women conducted in October 2019 highlighted that
affordability of DCCs and restrictive opening hours are a major constraint for low educated women with
children to participate in the labor market. (√)
160. Lack of affordable childcare affects women disproportionately because social norms assign to
Mauritian women the traditional role of providing such care. Labor force participation is much lower
among married than among single women, especially during reproductive years. When asked about the
main reason why they are not engaged in the labor market, most inactive women with only primary or no
completed education mention household and family responsibilities. According to data from
Afrobarometer (2017), 7 in 10 Mauritians think that it is better for a family if a woman has the main
responsibility of home and child care, and almost half of Mauritians agree with the statement that men
should be given preference when it comes to jobs. During focus group discussions, many women
commented on the difficulty of balancing work with care for young children and other unpaid household
work and some also mentioned that women’s labor force participation may be viewed by men as
threatening traditional gender roles. This is aggravated by high rates of domestic violence, which
according to a 2017 survey (Sultan 2017) affects 18.4 percent of Mauritian women, with 12, 9 and 8
percent of women reporting having been subject to physical, sexual, and emotional abuse respectively
over a period of 12 months.
161. Social norms also affect occupational choices of women, and heavily bias labor market
opportunities against them. Data from the 2018 round of the labor force survey show that women and
men tend to work in different sectors of the economy, with trade, education and household activities
being the three most important sectors for female employment, and construction, public administration
and manufacturing (other than textiles) dominating male employment. Further analysis in World Bank
(2017) highlights that these patterns of sectoral segregation are a contributor to gender wage gaps.
Patterns observed in the vacancies published through the public Employment Information Centers (EIC)
suggest that such patterns do not just reflect self-selection of employees, but also biases on the side of
employers: Of 36,535 vacancies registered in the EIC system in 2019, 56 percent explicitly state a
preference for male applicants while only 5 percent state a preference for female applicants and the rest
are neutral. The bias is strongest in construction, agriculture, transport, manufacturing and trade where
more than 45 percent of vacancies state explicit preferences for male applicants. (√)
41A few social programs seek to enhance access to childcare for low-income families. Some municipal councils run day care
centers with the collaboration of NGOs. These facilities charge a token fee in the range of Rs 400 to 700 and are mainly targeted
to vulnerable families in the region. Furthermore, low-income families covered by the Marshall Plan Social Contract (MPSC) are
entitled to a creche voucher, which covers up to Rs 2,000 per months per child enrolled in a registered DCC. However, many low-
income families are not covered by the MPS and NGO-run childcare centers have limited capacity and are only available in
selected localities.
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162. When women do participate in the labor market, they are paid, on average, about 18 percent less
than men per hour worked in the private sector. In 2008, a woman employed in the private sector made
on average about $0.70 cents to a dollar made by men. Ten years later, the gap had reduced to about
$0.82 cents. Still, the gender pay gap clearly poses a deterrent to the labor force participation of women.
Among the observable characteristics that explain the gap, industrial sector of employment, occupation,
job tenure, and enterprise size are the most important. However, the largest portion of the gap (about 78
percent) remains unexplained by the data. A possible explanation might be related with the above
discussed social norms that assign to Mauritian women responsibilities for a broad range of nonmarket
or domestic activities. This translates into more time spent by women in nonmarket activities, and less
time devoted to pursuing remunerative employment, often in exchange for greater employment
flexibility. In addition to social norms, the choice of curricula women pursue in school and gender
discrimination could account for the part of the gender wage gap that is not ascribable to differences in
observables traits. (√)
163. Over the past decade Mauritius enacted several reforms to enhance women’s economic
opportunities but gaps remain in the area of parental/maternity leave legislation. Mauritius has been
highlighted as a top reformer in the 2019 edition of Women, Business and the Law and improved its overall
score from 75 to 92 out of 100 (World Bank 2019). These reforms included, among other things, an
increase in the length of maternity leave from 12 to 14 weeks in 2015, which brought the country in line
with standards of the International Labour Organization (ILO) on the duration of maternity leave (ILO
2014). However, Mauritius still only scores 60 out of 100 in the sub-indicator “Parenthood”. This reflects,
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first, that there is currently no legislation that would encourage a more equitable distribution of care
responsibilities between mother and father through parental leave and that, second, maternity leave
benefits are the liability of the employer, as opposed to being funded out of mandatory social security
contributions or other public funds. In this respect the country lags many other middle- and high-income
countries, which often have instituted more progressive parental leave legislation funded by social
security. (√)
164. About 2 in 10 young Mauritians are not in education, employment or training (NEET), and about
2 in 3 NEET are young women. Out of a population of about 256,800 youth between 16 and 29 years of
age, about 45 percent are employed and 34 percent are in education.42 11 percent are not in education
and neither in employment nor looking for a job (“idle”), while 10 percent are not in education and are
looking for a job. Young women are more likely to be NEET compared with their male counterparts. The
share of NEET is as high as 27 percent among young women and about 15 percent among young men.
165. NEET youth are mostly low educated. The group of youth not in the labor force or in education is
largely composed of low educated youth. About 55 percent has primary education or some lower
secondary but did not obtain the School Certificate (SC or lower secondary education). This compares with
32 percent in the overall youth population. By contrast, unemployed youth are largely highly educated:
About 37 percent have post-secondary or tertiary education and 19 percent have a High School Certificate
(HSC or upper secondary education).
Source: Based on data of the Continuous MultiPurpose Household Survey (CMPHS), Statistics Mauritius.
166. In addition to the skills mismatch issues discussed in section 1.2, employers report the lack of soft
skills as an important constraint to employing youth. Employers value not only technical skills, but also
soft skills, including behaving in interviews, planning, frustration tolerance, or perseverance, ability to
work in a team and communication skills. Employers in the manufacturing sector report skills, including
soft skills like communication, interpersonal skills, and teambuilding, attitude and lack of interest as the
main reasons behind their difficulty in filling vacancies (HRDC 2017). Therefore, weak technical and soft
skills play heavily against the odds of obtaining a job among low educated youth. Finally, once potential
candidates are placed in a job, employers mentioned the lack of employment “values” and interpersonal
skills (attire, language, punctuality, effort) as challenges to maintaining these positions.
42   Some youth in education also report to have a job. This group is about 3.4 percent of the youth population.
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167. Low educated youth face important psychological barriers to the aspiration of and search for jobs.
Focus Group Discussions with low educated youth were conducted in October 2019 to better understand
their work aspirations and job search. Participants exhibited lack of achievable and realistic aspirations,
low self-efficacy (low self-perception of their skills and capacity), a sense of rejection or exclusion, and an
idealistic mindset around the value of effort, job availability, and a decent job. For example, they indicated
that parents would provide for them as long as they could not find a good job. Stable, well paid jobs in the
public sector are considered good ones. When asked about job search, youth exhibited unawareness and
sometimes information overload regarding the market conditions, including type of jobs available to
individuals with their education and skill profile, and the options that are available to them, for example
in terms of employment services and vacancies advertised at Employment Information Centres. These
factors translate into a lack of motivation to carry out their job search plans.
168. Low educated youth rely mostly on their informal networks to look for jobs and do not follow a
formal process to apply for jobs. Word of mouth appears to be the main source of information on low
skilled jobs available to low educated youth. Employers reported that low educated individuals typically
show up to the place of employment to search for jobs. Interviewees commonly expressed the need to
have connections to get a job. However, they did not give the sense that social networks were
asymmetrically distributed in favor of in-groups with higher levels of social, political, or economic power.
Employment Information Centres are typically seen as not very effective by most of the youth that largely
register only to queue for a job in the public sector.
169. Existing employment programs focus mostly on developing job-related skills and providing work
experience but are not targeted toward low educated youth. Mauritius has implemented many efforts
to activate its young population.43 Current youth employment programs are fragmented and in the
absence of a central registry it is difficult to track if participants benefit from more than one scheme. Many
programs offer on-the-job or short classroom training, yet they lack integration with job placement
services. Moreover, existing programs are all target to individuals with at minimum a School Certificate
(lower secondary education) and do not address the needs of low educated youth. These programs are
not designed to address relevant technical and soft skills barriers that low educated youth face when
approaching the labor market. (√)
170. The key to making growth more inclusive is fostering labor market participation of low-income
earners, which requires equipping them with the skills of a knowledge economy. Economic
transformation with demand for new skills, including in the bottom segments of the labor market, poses
a significant challenge to the inclusion of bottom 40 income earners. Labor demand per se is not the issue
- Mauritius will need a larger number of working age individuals to join the labor force and to remain
employed longer, including in low skilled segments. However, low skilled workers will need to be retrained
as they might find access to the jobs of the future difficult without adequate training. This will require
additional efforts to help those at the bottom of the income distribution to rely less on fiscal redistribution
to make ends meet and more on the economic opportunities that do exist in the labor market with positive
effects on the fiscal stance.
43Examples include the Youth Emloyment Programme (YEP), the Dual Training Programme, the National Skills Development
Programme, the Graduate Training for Employment Scheme, the Trained Engineer Scheme, the Back to Work Programme, etc.
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172. However, exceptionally wide disparities in student learning—by socioeconomic status, home
language and gender—mar the country’s achievements in basic education. The disparities are some of
the widest observed among SACMEQ countries, and also among OECD countries45 (Bashir et al. 2018;
World Bank 2020). In both reading and mathematics, students in the top socioeconomic quartile
outperformed students in the lowest quartile by around 1.5 standard deviations, a gap matched only in
South Africa among the SACMEQ countries (Figure 28, panel A). Students who always or sometimes spoke
the language of instruction at home (i.e., English in Mauritius) outperformed those who never did by
around 1.0 standard deviation, by far the biggest gap among the SACMEQ countries (Figure 29, panel B).
In Mauritius, girls in 6th grade outperformed the boys, by about 0.30 standard deviation in reading and
0.20 standard deviation in mathematics; the gaps are again among the widest in the SACMEQ sample.46
Within Mauritius, national examination results confirm the superior performance of girls; and SACMEQ
results reveal exceptionally wide gaps in learning by locality, with 6th graders in Beau Bassin and the East,
for example, averaging by at least one standard deviation in reading and mathematics scores behind their
peers in Curepipe and the South (Dwarkan 2017).
0.20 standard deviation in both subjects, a much smaller gap than in other SACMEQ countries.
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Source: SACMEQ
173. Because lagging students tend to be concentrated in underperforming schools, more needs to
be done to improve the effectiveness of teaching and learning in such schools. About 70 percent of the
variance in the PISA 2009 test scores of 15 year-olds Mauritian youth can be linked simply to the school
they attended, compared with an average of just over 40 percent among OECD countries (Walker 2011).
Of this 70 percent, 38 points stem from factors associated with students’ economic, social and cultural
backgrounds, a much greater weight than in most other OECD countries. The pattern of socioeconomic
selectivity mirrors findings from the 2007 SACMEQ assessment of 6th graders (Bashir et al. 2018). Recent
data from the national Primary School Achievement Certificate (PSAC) examination confirms the
significant underperformance of schools serving the most disadvantaged communities (e.g., those in the
Zones d’Education Prioritaire (ZEP) category). In 2019, ZEP schools achieved a PSAC pass rate of just 46
percent versus the nationwide average of 73 percent. The quality of PSAC passes in ZEP schools is also
poor: in 2014, the share scoring grade C and better was just 55 percent in English, and just 45 percent in
Mathematics (Govt. of Mauritius 2019). Low quality in fact extends beyond ZEP schools. Among students
who took the PSAC examination in 2017, for example, 25 percent failed and were channeled into the
Extended Programme designed for such students. On a test administered two years later when the
students were in Grade 8, three-quarters of them could not solve half of the Grade 6 mathematics
problems (MIE 2020). The government has, since 2003, supported 30 ZEP through various interventions,
including a feeding program, infrastructure improvement, financial allowances to staff, and continuous
professional development for teachers. In 2015, its interventions were refined to promote the concept of
fortified teaching and learning environments, with a key focus on de-stressing the contexts in which
students learn and providing staff training on brain-based education (Govt. of Mauritius n.d.). The impact
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of these interventions seems to be limited, however, and further research is needed to understand and
address the root causes of under-performance.
174. Absent a concerted attention to the lagging schools, the wide disparities in learning now
observed would persist and compromise the overall quality of the country’s future labor force. With a
score of 0.62 on the World Bank’s Human Capital Index (HCI), the future labor productivity of Mauritian
youth is projected to be only 62 percent that of their peers in top-performing nations (World Bank 2020c).
The country’s modest score largely reflects deficiencies in basic education. HCI analysis shows that when
learning outcomes are taken into account, the 12.4 years of schooling that Mauritian youth can, on
average, expect to complete would equal only 9.4 years in a high-performing system (World Bank 2020c;
Filmer et al. 2020). Improving the effectiveness of the lagging schools would shrink the sizable shares of
students currently leaving primary and secondary school with significant learning deficits, and by
implication, the continuing need for remedial or second chance programs that operate with a heavy
deadweight of filling gaps in basic literacy and numeracy. The resources thus freed could instead fund
high-quality lifelong learning programs to enhance the country’s human capital asset, a particularly
important objective in light of Mauritius’ demographic trends.
175. To boost the foundational skills of all Mauritian youth, the government embarked in 2016 on a
comprehensive restructuring of basic education through the Nine Years of Continuous Basic Education
(NYCBE) reform. The NYCBE reform follows the country’s long tradition of major policy initiatives based
on thoughtful analysis, explicit objectives, extensive consultation with stakeholders, and attention to
planning and implementation. It leverages six key drivers to help the education system deliver better
learning outcomes: curricular change, innovative pedagogies, student assessment, continuous
professional development for teachers, conducive learning environment, and governance and
accountability. The reform seeks, among other goals, to ensure that all preschoolers are well-prepared
for a sound primary school experience; and that all children complete nine years of basic education and
acquire the foundational skills and attitudes to succeed through various pathways in post-basic education.
Toward these ends, the NYCBE reform has ushered in striking changes, among them the abolition of the
prevocational track in Grades 7-9, so that all children now follow the same curriculum in their first nine
years of basic education. A new examination at the end of Grade 9—the National Certificate of
Education—serves as the basis for selection into upper secondary schools (including the 12 newly-
established Academies for top performers) and tracks students into the general or vocational and
technical streams. New programs have been introduced nationwide to enhance learning for all with a
focus on foundational skills, notably the Early Support Programme (ESP) and the Early Digital Learning
Programme (EDLP), both targeting children in the early primary grades; and the Extended Programme (EP)
for students who enter Grade 7 with failing grades on the Primary School Achievement Certificate
examination. To improve teacher skills, the Mauritius Academy for Teachers (MAT) was set up to
strengthen in-service teacher training. A new Quality Assurance Framework (QAF) now guides school
managers to improve the performance of their schools against explicit benchmarks.
176. However, public spending is heavily biased towards higher education, leaving important
funding gaps for educating children during their decisive early years. Based on comparative data
averaged over 2010-2018, aggregate public spending on education in Mauritius is consistent with
UNESCO-recommended levels, but the shares of this spending for preschool and primary education are
exceptionally modest—just 1.4 and 24 percent, respectively—compared with the averages of 9 and 34
percent among non-African upper middle income countries. Survey data for 2015 show that households
in Mauritius allocated 6.0 percent of their non-food spending to education. The non-trivial private
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spending on education in Mauritius reflects significant outlays for childcare and after-school tutoring,
practices that disadvantage children from families too poor to afford such services.
177. As the NYCBE reform is being implemented, more attention to early childhood care and
education (ECCE) is critical to expose all children to early stimulation and deliver fully on the reform’s
key aspiration of equipping them with a solid foundation in literacy, numeracy and socio-emotional
skills. A more comprehensive ECCE agenda that explicitly includes quality childcare needs to be part of
the strategy to reduce learning deficits among a sizable share of children in the earliest primary grades.
These deficits accumulate from the earliest ages, and are thus best addressed early on, not only through
preprimary education (which the NYCBE reform covers) but also proper childcare for children below the
age of 3 to boost their brain and language development. While there are over 850 pre-schools (for children
aged 3 to 5 years), there are no more than 400 child day care centers (CDCCs or crèches, for children under
3)47. Almost all preschools and CDCCs are privately owned and typically charge fees. These features,
coupled with limited operating hours, push parents to rely on informal arrangements, such as childcare
provided at home by a grandparent or other relative. Many Mauritian children at a critical developmental
stage thus miss important stimulation and learning opportunities. In particular, their weak foundations in
English, the language of instruction from first grade onward, impede their accumulation of foundational
skills throughout basic education and beyond. An effective ECCE agenda that provides adequate funding
and assures the quality of services for young children against both input and outcome measures of
performance is therefore a critical priority. Such provision would also create conditions under which
women with young children are more likely to participate in the workforce. (√)
178. More emphasis on second chance education is needed to upskill early school dropouts. Figure
29 shows the status of youth aged 6-24 in Mauritius. Most children of primary and lower secondary school
age (6-14 years old) are enrolled in school. However, dropouts start around 14 years of age. On average,
11 percent of 16-year-old students and 30 percent of 18-year-old students have left school prematurely.
These youth attempt to join the workforce without the necessary technical skills demanded by the private
sector, explaining their high unemployment and inactivity rates. Of the 14 to 18-year-olds who have
dropped out, only 38 percent, mostly young men, are engaged in work. The rest are neither in
employment, education or training (NEET). Many uneducated young women, in particular, may simply
stay out of the formal labor force.
179. One of the reasons behind the large number of secondary school dropouts may be academic
failure at the SC in Grade 11 and HSC in Grade 13. This seems to push adolescents to the labor market
too early, instead of offering other training pathways, through remedial education or an attractive TVET
offer. An estimated 45 percent of students fail or do not even attempt the School Certificate (SC) in Grade
1148, and a corresponding 36 percent fail or do not attempt the High School Certificate (HSC) in Grade
1349. It is precisely around the time of these examinations that most students will drop out from the
47Gaddis and Ranzani (2020) report the number of centers based on data from the Continuous Multi-Purpose Household Survey
(CMPHS) database and from the Ministry of Gender Equality and Family Welfare.
48 This
      represents 8,812 students (45 percent of their academic cohort) without the SC. In 2018, 19,806 students were enrolled
in Grade 11 in general education. Out of them, 15,374 took the SC assessment, 10,994 students passed it, 4,380 failed it, and
4,432 did not attempt it (Republic of Mauritius, 2019c). Figures for 2017 were similar.
49This represents 3,920 students (35.7 percent of their academic track cohort) without the HSC. In 2018, 10,967 students were
enrolled in Grade 13 in general education. Out of them, 9,408 took the HSC assessment, 7,047 students passed it, 2,361 did not
pass it, and 1,559 did not attempt it, (Republic of Mauritius, 2019b). Figures for 2017 were similar.
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education system. Mauritius has limited remedial education programs to support at-risk students, and
TVET programs are not easily accessible to early school-leavers. Only 6,973 students were studying at
MITD centers in 2018 in all cohorts, representing 12 percent of the upper secondary population, while it
averages 25 percent in middle-income countries, which indicates an access barrier (Tan et al. 2016).
Notes: The blue lines show the theoretical age when SC (15 years old) and HSC (17 years old) examinations take place in Grades
11 and 13, respectively. OOSC = Out-of-school children. Source: Based on Statistics Mauritius, 2018
180. However, most existing training opportunities are not accessible for early school leavers. Few
institutions offer programs that do not require the SC or HSC. According to the E&T institutions survey
results, 38 percent of training courses offered are short-term courses at private training institutions that
do not lead to any qualification. The rest lead to a qualification, but only 7 percent of those do not require
the SC. Even at the MITD centers and Polytechnics, most programs require the SC or HSC. In the case of
Polytechnics, on average, applicants entering these institutions hold already an SC, HSC, or Diploma. In
the case of MITD centers, about 78 percent of programs require SC level and above. Out of five MITD
centers surveyed, only two had applicants with no qualifications or a Certificate of Primary Education
(CPE). Among the various government skills development and employability programs (5 NTF schemes50,
7 national projects offered by HRDC51, and 8 programs52 managed by four other different stakeholders),
only the National Skills Development Program (NSDP) and Back to Work Program (B2W) are available to
those without the SC. (√)
50Local and Online Training Scheme, Overseas Training Scheme, Needs Analysis Training Scheme, Multimedia Facilities Scheme,
Foreign Expertise Scheme.
51 Artificial
            Intelligence (AI) Skills Development Support Program, Oracle Workforce Development Program, Sectoral Skills
Development Scheme (SSDS), National Skills Matching Platform, Work Placement Programme for Secondary School Students,
Skills for Growth (S4G)/SME Employment Scheme for Graduates, and Skills Development in Housekeeping
52National Skills Development Programme (NSDP), Graduate Training for Employment Scheme (GTES), National Apprenticeship
Scheme, Youth Employment Programme (YEP), Trainee Engineer Scheme, Dual Training Program (DTP), Back to Work
Programme (B2W), Recognition of Prior Learning Support Scheme (RPL).
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    3.4. Conclusion
181. Reviving Mauritius’ successful path of inclusive development will require adjustments to cope
with the root causes of inequality and the Covid-19 shock. In an environment of rising social needs and
tightening fiscal space, the crucial role of the social protection system can only be sustained if the
efficiency of expenditure is increased through better targeting of those in need. By far the biggest leakage
in this regard currently occurs through the general Basic Retirement Pension. Over the medium term, the
growth process itself tends to lead to income inequality as the demand for skilled workers relative to
supply widens the wage distribution and creates the evident risk that those with less education will be left
behind. Improving social protection therefore needs to be accompanied by renewed efforts to integrate
more Mauritians at the bottom end of the income pyramid into the labor market. This includes targeted
measures to address the specific disadvantages faced by women and youth. Additional reforms of the
education system, focusing in particular on the crucial early years and the provision of second chance
education to early dropouts, is key to a more inclusive labor market.
182. Measures to improve the efficiency of the social safety net have to begin with a reformulation
of the BRP to divert more resources to programs such as Social Aid and the Marshall Plan that effectively
target the poor. An ideal reform of BRP would combine raising the retirement age and moving toward a
progressive system providing an income floor for those otherwise at risk of falling into poverty at old age.
With regard to the recently introduced CSG, attention is warranted to a number of implementation
details, including setting the benefit levels and increase path need to be set in a financially sustainable
manner, below MRU 2,500 and indexed to inflation or CSG revenue, to avoid continuous runaway costs.
183. Integrating more low-income workers, and especially women and youth, into the labor market
is key to making growth more inclusive but requires targeted support. This would include more effective
and comprehensive outreach programs, combined with measures to address structural disadvantages
faced by these groups. Increasing and diversifying the supply of early childcare services and strengthening
early childhood education could meet the double objective of alleviating childcare constraints and
disparities in learning outcomes by socioeconomic status. Reforming maternal and paternal leave policies,
which ought to include transferring the liability from companies to an insurance scheme, would diminish
disincentives against hiring women. Educational programs to challenge social norms that prevent
women’s labor market success and stronger enactment of laws to prevent gender discrimination in the
labor market are also important parts of the solution.
184. Reducing the large disparities in learning outcomes by socioeconomic status, enabling lagging
schools to improve their effectiveness, and providing more second chance education opportunities
could address major sources of exclusion. A stronger focus in education on the early years from 0 to 5
combining increased resources and innovative thinking would help address a longstanding source of
inequality where children from poor households, many of which only speak Creole at home, enter primary
school without adequate preparation. Strengthening lagging primary and secondary schools would help
equip the disproportionate share of lagging students enrolled at such schools with strong foundational
skills before they leave school. In the meantime, past deficiencies in the education system have produced
large numbers of youth that dropped out of school early with no school certificate or the skills in demand
by employers. For such youth, second chance learning opportunities are key.
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186. To balance economic recovery with fiscal consolidation, Mauritius will have to do ‘more with
less’. This will require gradually unwinding Covid-19 related expenditure measures once the economy
recovers, but also halting the longer-term upward trend in current expenditure without jeopardizing social
and economic development priorities. Thus, the medium-term fiscal outlook strongly depends on
government’s ability to increase the efficiency of public spending and accomplish its development
priorities in the most resource efficient way possible.
187. Mauritius has gradually increased its tax collection over the past decade, but additional
measures are required to support medium term fiscal consolidation. Tax collection gradually increased
from 18.0 percent of GDP in fiscal year 2010/11 to 20.0 percent in 2018/19. Indirect taxes, mostly VAT,
continue to account for the lion share at 12.5 percent of GDP in 2018/19. Two new levies introduced
under the 2020/21 budget, on high-income individuals and corporations, are expected to add
approximately MRU 3.5 bln (0.8 percent of GDP), but additional measures would be required to reach the
envisaged additional 2.2 percentage point increase under the 2021/22 budget. According to the 2020/21
budget, tax expenditure amounts to approximately 2.8 percent of GDP, including 1.5 percent on VAT and
0.9 percent on corporate taxes. As discussed in chapter 1.6. (->), there appears to be room for a more
efficient use of tax incentives.
188. On the expenditure side, pre-Covid 19, the main driver of rising current expenditure was social
protection, and pension costs are bound to continue to rise due to demographic pressures and further
increases that are pending. As shown in Figure 30, social protection already accounted for the lion’s share
of public expenditure during the first half of the last decade (22 percent on average from 2010-14), and
its share increased dramatically by an additional 6 percentage points in the second half. As discussed
earlier (chapter 3.1. ->), more than half of this cost is accounted for by the Basic Retirement Pension (BRP),
and these costs are bound to increase further. This is due to a recent BRP increase to MRU 9,000 in
December 2019, plans for further increases in 2024, and demographic pressure of an ageing society. A
deep reform of the pension system, already overdue pre-Covid, is therefore unavoidable as part of coping
with new fiscal realities.
53
     IMF, April 2021 WEO database.
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189. While Mauritius has a relatively effective government by conventional measures, a successful
recovery will demand an unusual degree of policy coherence to maximize efficiency. Mauritius has seen
strong achievements in governance during the last two decades, demonstrated by relatively high scores
on relevant governance indicators (Worldwide Governance Indicators 2020). Regular multiparty elections,
a clear separation of powers, and a relatively free and independent media demonstrate Mauritius’
commitment to good governance. In public sector management, some important initiatives have shifted
away from a traditional input-based annual budget program to a strategic, performance-oriented
multiannual exercise. There were original efforts to move to performance-based budgeting, yet currently
MoFPED produces a rolling three-year strategic plan and monitors its output targets. Managing the drastic
fiscal adjustments ahead while coping with the medium-term consequences of Covid-19 and
implementing the modern industrial policy agenda described in chapter 1 is a daunting challenge for any
government. This chapter argues that, in order to step up to the challenge, public sector capability will
need to be strengthened along three key dimensions: First, increased policy coherence is at the center of
ensuring that public resources are used in the most efficient and transparent manner possible. Excessive
focus on short term measures has led to an overabundance of isolated initiatives with limited analytical
foundations and lack of coherence, while the increasing use of off-budget instruments creates challenges
for the effectiveness of the budget and MTFF for fiscal management. Second, at the implementation stage,
performance-based monitoring and evaluation (M&E) are often nascent or non-existent. The government
has made efforts to develop its monitoring function, focusing largely on financial monitoring, output
monitoring of budget measures, and some monitoring in social sectors. However, the key missing link is
the results-based monitoring of outcomes and rigorous evaluation of policy implementation that would
create the ability to learn from implementation pitfalls and adjust course where needed. Third, while
traditionally a strong area of Mauritius, public private dialogue requires further strengthening. Creating
new mechanisms for continuous consultation and collaboration across a broad spectrum of policy areas,
from planning to implementation, will be crucial.
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191. State support to the private sector suffers from the weak link between strategy and budget
(chapter 1.6. ->). The Government Program (2020-2024) highlights the role of state support in unlocking
productive private investment, stimulating inclusiveness and job creation. While the program should be
the basis for planning and budgeting, key policy decisions made based on the annual budget cycle could
be brought into stronger alignment with broader strategies. Subsidies appear to mostly follow a ‘demand
driven’ pattern to established industries requesting government support, and the magnitude and impact
of indirect support measures through SOEs and parastatals are not fully understood. On the institutional
side, the proliferation of activities across institutions and programs for innovation support reduces their
collective effectiveness in supporting innovation. The main institution funding innovation is the Mauritius
Research and Innovation Council (MRIC). Other key institutions providing innovation support include SME
Mauritius, Economic Development Board (EDB), Higher Education Commission, Ministry of Labour
Industrial Relations and Employment, and National Productivity and Competitiveness Council (NPCC).
Each institution implements multiple programs that are designed in silos and lack coordination,
hampering creation of synergies and sharing of lessons learned.
192. Similarly, early childhood care and education (ECCE) would benefit from increased coordination
among its various stakeholders (chapter 3.3. ->). Both the Child Protection Act of 2000 and the Early
Childhood Care and Education Authority (ECCEA) Act of 2008—two key policies of the government—are
multisectoral in nature and mandate extensive collaboration between the various ministries engaged in
children’s health, nutrition, social protection, and education. However, at the service delivery level,
inadequate governance structures limit the extent of multisectoral integration, pooling of resources, and
sharing of knowledge. There is considerable fragmentation throughout the sector.54 Developing a national
Early Childhood Development (ECD) policy55 that not only defines responsibilities and establishes
coordination mechanisms among various governmental and non-state stakeholders, but also identifies
areas of overlap and opportunities for integration, has the potential of making ECD services more efficient
and cost-effective.
54While children aged 0 to 3 years in day care centers come under the purview of the Ministry of Gender Equality and Family
Welfare’s (MOG) Child Development and Planning and Research Units, children aged 3 to 5 years in preschools are the
responsibility of the ECCEA, a parastatal body of the Ministry of Education, Tertiary Education, Science and Technology.
Moreover, the Ministry of Health and Wellness has a limited role in providing health and nutrition services within either type of
ECCE institution. Each line ministry has its own financing streams, management structures, and reporting and supervision
mechanisms.
55ECD comprises ECCE, as well as other services that target young children and their families, such as maternal, neonatal, and
child health and nutrition, home visiting programs, and social protection.
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193. Coordination failures across public institutions have also hampered Mauritius’ ability to
leverage private investment through PPPs. For instance, as discussed in chapter 1.4. (->), coordination
failures between the Central Electricity Board and Ministry of Ministry of Environment, Solid Waste
Management and Climate Change caused significant delays and contradictory signals to the private sector
on solid waste management.
194. A coherent policy starts with a clearly delineated strategy, a designated lead institution, as well
as a coordination mechanism for policy implementation. Generally, Mauritius has no shortage of
strategies and action plans (one notable exception: the absence of a national FDI strategy). However, the
plans and strategies that do exist are not always properly budgeted, and are often written by individual
ministries, departments, and agencies (MDAs) without systematic consultation with each other, or with
broader stakeholders. These strategies are not nested in each other to feed into higher-level goals. Their
implementation is seldom systematically tracked as they generally lack robust M&E frameworks. And
there are often multiple institutions that are involved in policy making and implementation for a particular
agenda. However, all too often, their roles and responsibilities are not clearly defined, leading to
overlapping agendas, institutional fragmentation, and increased demands on institutional coordination.
Coordination is rendered difficult in the absence of a clearly designated leading or coordinating institution.
195. While not a panacea for all ills of public sector performance, a new generation of agile national
development planning systems are yielding promising results in enhancing policy coherence around the
world. According to a recent study, the number of countries with a medium-term national development
plan (NDP) has risen from about 62 in 2006 to 134 in 2018 (Chimhowu et al. 2019). More than 80 per cent
of the global population now lives in a country with an NDP. But while in the past, NDP were often the
relics of directed economies and state-led development, the re-emergence of national development
planning is based on agile and implementation-focused approaches to planning that are fully consistent
with the type of ‘modern’ industrial policy approach discussed in chapter 1.1. (->). The most effective
among these “new” NDPs rely on the evidence-based foundational analysis, have a high degree of internal
consistency, employ an inclusive rather than elite-driven formulation process, and are directly linked to
the budget. The key hallmark of agile planning is prioritization, both top down (directions set by highest
levels of government) and bottom up (through participatory process among MDAs). Ideally, these
planning priorities are then reflected in the budget, Public Investment Management (PIM) and Human
Resource Management (HRM) systems. Such an agile planning approach, adapted to local circumstances,
could serve Mauritius well, and a first step in this direction has already been taken through the formal
creation of a Research and Planning Bureau at the MoFEPD (√).
196. The increasing reliance on off-budget funds and Central Bank involvement in fiscal activities
have weakened the effectiveness of public financial management. In the recent past, major capital
projects have been managed off-budget using Special Purpose Vehicles. For instance, the Metro Express
light rail is owned by a Special Purpose Vehicle financed through a combination of government funds and
support from India. And significant amounts of public investment are channeled through extra-budgetary
Funds such as the National Resilience Fund, National Environment Fund and, more recently, the Covid-19
Projects Development Fund. At the same time, Covid-19 response measures were extensively financed by
the Central Bank. The reliance on off-budget vehicles and the Central Bank for fiscal activity undermines
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the effectiveness of the budgetary process and medium-term fiscal framework to manage and control
expenditure. Fiscal risk is increasingly hard to ascertain, as contingent liabilities arise from the operations
of SPVs, weakening of the Central Bank’s balance sheet, and its exposure to significant commercial risk.
Strengthening the key function of the budget and MTFF to plan and monitor public finances in a
transparent manner will be critical for the government’s ability to manage the fiscal consolidation efforts
ahead and make more efficient use of public resources (√)
197. The precedent set by Central Bank transfers to the budget could affect the credibility of
monetary policy and fiscal consolidation efforts. While Central Banks around the world have pushed the
boundary of what would have been considered highly unorthodox government financing measures not
long ago, the 60 bln MRU transfer stands out for its non-refundable nature and size (13.5 percent of GDP).
While conceived as a one-off measure under unprecedented circumstances, the legal amendment to the
Bank of Mauritius act that enabled this transfer has yet to be reversed. (√)
199. This report has highlighted several examples of diverging incentives diminishing the
implementation effectiveness of policy initiatives. For instance, the above described misalignment of
state support from national objectives around innovation and productivity enhancing investment is
mirrored, at the institutional level, by a number of individual agencies implementing and defending their
own support schemes benefitting their respective stakeholders (chapter 1.6. ->). Another common
example is the lack of alignment among government agencies on the scope and content of IIAs, and more
broadly on the importance of FDI for national development, which has resulted in non-implementation of
some IIA commitment (chapter 2.3.1 ->). This can cause investor grievances and affect the continuity and
expansion of investment.
200. The misalignment of the incentives also exists at a higher level of strategic and national
planning. MoFEPD’s capacity to ensure coherence between its three-year plans and the various sectoral
plans could be enhanced. At the root of this challenge is the disconnect between fiscal planning on the
one hand, and national economic planning on the other. The latter has not had an institutional home in
Mauritius since the Ministry of Planning was abolished in the early 2000s. As a result, the plans that do
exist at the sectoral and/or MDA level are not fully connected to the budget, leaving some of the sector-
level policies and strategies largely aspirational. The setting up of the Economic Research and Planning
Bureau could reinforce these linkages.
201. Lack of M&E capacity also undermines successful implementation. This applies, for instance, to
the numerous innovation support programs (chapter 1.5. ->). Despite recent progress in the collection of
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innovation data, fragmented information under the line ministries and recent changes in funding
decisions result in those supervising, managing, and designing the programs having blind spots when it
comes to piloting new policies or evaluating ongoing initiatives. Similarly, the rolling three-year strategic
plan prepared by MoFEPD could be strengthened through an improved theory of change between the
budget inputs and the expected outputs and outcomes, as well as a clear roadmap to get there. The
existing KPIs are insufficiently outcome-focused, with many of them reflecting outputs rather than
outcomes. The unit that is currently responsible for monitoring the three-year plan is severely
understaffed.
202. Improved Performance Monitoring and Evaluation (PM&E) would better align public sector
service delivery to national development objectives to. PM&E refers to tracking the indicators of not just
outputs, but also outcomes, and conducting rapid and detailed evaluations of policy implementation to
learn about performance challenges, adjusting course if needed. Developing a well-sequenced,
actionable, and budgeted strategy for implementing and tracking select national priorities can be
introduced under a national development plan or the budget speech. Strong political leadership and
technical expertise will be needed to move away from a culture of compliance to a culture of delivering
outcomes. Both monitoring and evaluation tools need to be strengthened to ensure the most effective
monitoring of government goals, policies, and projects. Statistical capacity and oversight mechanisms also
need further strengthening for the utilization of PM&E findings in policymaking and implementation. (√)
203. The discussion of improving implementation capacity, both institutional and human, is linked
to the need for a comprehensive human resource strategy in the public sector. There are four key reform
areas that Mauritius will have to address: (1) overhauling the existing traditional, process-focused human
resource planning, management and development functions, with a relatively centralized, top-down
approach; (2) reforming a relatively old system of schemes of services; (3) developing an agile talent
attraction and career development system with greater public-private mobility, incentives for innovation,
and career mobility; and (4) revamping of the performance management system, aligned with national
priorities and greater accountability for results, both at the organizational and individual levels.
204. Building the incentives and capacity to deliver requires active change management. Change
management is critical both from top-down and bottom-up to align institutional incentives to a new
delivery focused model and build up the required capacity. First, the highest levels of decision-making –
at the level of the economic cabinet – have to be cognizant of the value of strategic planning and M&E,
and in fact demand periodic evidence of the implementation progress. Some of the implementation
bottlenecks can only be resolved at the policy level. Second, true ownership and effective implementation
of plans at all levels is only possible when various MDAs as well as other stakeholders, including private
sector, are actively involved in the collaborative or bottom-up strategic planning and implementation
problem solving. Both prongs require a change management strategy that would accompany strategic
planning and M&E capacity building. (√)
that prevent new growth activities. In addition, Chapter 1 has laid out the need for stronger involvement
of the private sector to ensure that skills taught by the education system match the needs of the labor
market. Chapter 2 (->) discusses challenges to export competitiveness and the need to upgrade the
existing export portfolio, which will require a high degree of public private collaboration. In addition,
support programs for those in need should effectively support labor market participation, rather than
dependence on social welfare, and therefore require a high degree of private sector buy in as discussed
in chapter 3 (->).
206. While Mauritius has a strong history of public-private dialogue, collaboration between
government and private sector could be strengthened further. While public sector representatives
occasionally express their impatience with the private sector’s perceived lack of entrepreneurial spirit and
unwillingness to take on risk, private sector representatives voice concerns over a lack of government
leadership in defining an economic vision around which they could coalesce and align their efforts. As
discussed in chapter 1.1. (->), a potential way to resolve this conflict is a paradigm shift towards a more
supportive and less directive role of the state in economic development that could also help clarify
expectations in this regard.
207. The response to Covid-19 demonstrated both the best and the worst in public-private
collaboration in Mauritius. On one hand, the ‘all hands on deck’ situation during the initial lockdown
brought actors together in a spirit of firefighting, with the government showing willingness and ability to
address private sector concerns. The private sector, in turn, organized itself in remarkable ways to address
the immediate challenges of supply and distribution of essential goods during the lockdown. At the same
time, there appear to have been instances of significant delays in communication and consultation in the
development of medium-term crisis response measures and coherent strategies for the reopening of the
economy. As discussed in chapter 2.2. (->), this has in some cases led to suboptimal outcomes in Covid-
response measures.
    4.5. Conclusion
209. To support a strong recovery and address its long-standing structural challenges, Mauritius will
need to accomplish more with fewer resources. This will require a strong focus on public sector
effectiveness through better policy coherence and stronger implementation, underpinned by stronger
collaboration with the private sector. Four elements of reform are crucial: Creating a flexible, market-
friendly planning process, strengthening public financial management through the budget process,
developing outcome monitoring and evaluation linked to both budget and planning processes, and
enhanced engagement with the private sector.
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210. The newly created Planning Bureau within MoFPED could become the centerpiece of a modern,
agile planning system in Mauritius. Its creation should be rooted in a foundational analysis on the
alignment of national planning with economic and fiscal planning, including global benchmarking, good
practices, and lessons learned. A key feature of such as system is the cascading nature of high-level
objectives in the national vision and strategy, to the intermediate outcomes in sectoral and intersectoral
strategies and plans, to the outputs of the organizational strategies of the MDAs. Focused capacity
strengthening for the Bureau should include economic research, planning, and monitoring.
212. Developing a national performance M&E system anchored at the new Planning Bureau should
build on existing experience and focus on the core national planning outcomes. Mauritius could build
on its existing budget monitoring tools to track planning results, by benchmarking good practices and
creating a roadmap for performance M&E. An integrated performance M&E tool would track the core
national planning outcomes, using a customized performance dashboard. The Bureau could also conduct
selected rapid evaluations to identify efficiency and effectiveness gains and inform decision-making, using
methodologies allowing to replicate such evaluations across sectors.
213. Public private dialogue should be at the center of planning and implementing policy reforms.
Under a modern industrial policy approach, Mauritius could not just build on its successful history of
public-private collaboration but raise it to a level of co-creation where key reform initiatives are crafted
through a co-creation process between public sector, private sector, and civil society.
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The skills development system needs a strong champion capable of driving the skills development changes needed, bring
vision and leadership, coordinate all stakeholders in a new governance structure, and ensure coherence in the
implementation of the NSDS. A successful skills reform requires the highest level of political commitment, to deploy a whole-
of-government approach, so the champion will be an agency with strong private sector knowledge to be the catalyst of changes
needed, with the authority level, network, and needed capacities to bring together government, private sector, independent
regulators, E&T institutions, and social partners. Core functions include planning, coordination, M&E, fundraising, and reaching
international partners. Operational and accountability rules will be key to ensure relevant partners work together on a
continuous basis and results are achieved. SDA being focused on TVET, and HRDC under the MOLHRDT would need structural
and legal changes to accommodate their mandates, and resources to strengthen their human capital, to accomplish the task.
Alternatively, a new governance structure to drive the Skills Development agenda, such as more effective Skills Councils or
Platforms, could be considered. Annex 6 (->) gives further details on international examples (Singapore and Norway).
The NSDS 2020-2024 requires a more forward-looking and demand-driven approach, with strong endorsement from the
private sector. More continuous engagement of private sector with HRDC, beyond ad-hoc consultations and limited meetings
in sectoral committees may be achieved by increasing the percentage of private sector representatives in the HRD Council. HRDC
may wish to seek international technical assistance, for example from South Korea or Singapore, to review the framework, the
process, and data sources needed to develop effective skills assessments that feed the strategic direction of the NSDS. Skills
assessments need to link occupational or professional standards to specific job competencies (not only being focused on number
of vacancies per job categories), and relying on a variety of methods (e.g., regular occupational surveys, enterprise surveys,
interviews and focus group discussions, artificial intelligence learning machines to summarize job post advertisements –such as
Headai in Kenya– etc.). An anticipatory skills exercise, so far missing, would forecast (indicating trends) future skills needs,
assessing future scenarios, and making policy recommendations in education, labor policy, training, education, and migration.
The NSDS could strengthen some of the strategies: (a) upskill middle management, technical and professional workforce
(through linking E&T institutions with local and international industries to offer workplace learning opportunities for all
students), (b) review the framework for curriculum development (through strengthening foundational skills in basic education,
teaching digital skills as a cross-curricular area, and integrating socio-emotional skills in schools), and (c)upskill and reskill
teachers, educations, and lecturers (integrating facilitators and support teachers into a system of professional advancement
beyond just offering training and mentoring opportunities).In addition, study tours by key stakeholders abroad, to understand
how successful countries have been able to develop their skills system could provide valuable insight (Annex 6 (->) explains how
South Korea has been able to develop an education system aligned with its economic demands).
Mauritius should create more favorable OP conditions to attract foreign professionals in line with its strategic vision for an
innovation driven economy. The current OP system should grant OP dependents, including same-sex partners, the right to work
and lift the current 10-year permanent residency restriction (as in Singapore, providing a pathway to citizenship which offers
various social benefits). Greater institutional efficiency and transparency can be achieved through shifting the role of the Joint
Committee solely to policymaking. It appears that the EDB is competent in validating OP applications based on established OP
criteria, which are vetted by the Passport and Immigration Office. The EDB, together with the private sector, should expand
outreach activities to attract professionals and investors from diverse countries. In Japan, for instance, Employment Service
Centers for Foreigners provide international students and foreign professionals with free job placement service in Japan,
including hosting job fairs for them in conjunction with periodic information and training sessions for firms. Other countries
adopted web-based advertisements of employment opportunities for foreign skills – such as “Work in Sweden” (see OECD, 2019
for further discussion). Improving local amenities (e.g., international schools) relevant for expats would be an additional pull
factor.
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The WP system should be simplified. The economic needs test (ENT) – posting vacancies to seek local talents for a certain period
- should be sufficient evidence for employers to seek foreign hires. Thus, the government’s intervention to match jobs can be
excluded from the mandatory ENT, unless firms voluntarily seek such service. Singapore adopts the foreign worker levy system,
instead of ENT, to ensure that firms do not hire foreign labor to cut labor costs. MLIRET should shorten the internal process to
vet permit applications – currently a final decision made at the Minister’s level. The government could consider reforming the
quota system – as a first step to replace the current firm-level quota with a more flexible system and to allow WP holders to
change their employers to enhance labor market efficiencies (as seen in South Korea).
    ✓    Reform National Training Fund (NTF) for better use of funding (SHORT TERM), complementing with cost-
         effectiveness analysis of existing programs and additional innovative funding (MEDIUM TERM)
The NTF needs to be reformed to make it more accessible and to incentivize flexible training and a better use of funding.
HRDC should assess the effectiveness and efficiency of NTF training schemes and look at options that reduce administrative
burden for employers, especially SMEs. Cluster training and deployment of shared training managers may work better for SMEs
(e.g. the South Korean model of SMEs Training Consortium, clustering 30-50 SMEs in the same area and industry, as described
in Annex 6 (->)). For the training grant, HRDC should assess whether requirements are too rigid to incentivize training (e.g. re
minimum class size), and make revisions toward more flexible options such as lifelong training credits for individuals (e.g.,
SkillsFuture in Singapore, or individual lifelong learning vouchers in South Korea).
Conduct a cost-effectiveness analysis of all skills development and employability programs, national projects, and training
schemes managed by HRDC, METEST, MLHRDT and MITD. Focus the objectives on identifying the most cost-effective programs
and those that are useful for disadvantaged populations (e.g., uneducated, poor, and women). Redirect funding where it is more
cost-effective, avoid program fragmentation, and keep a single registry of beneficiaries, unifying databases and registration
procedures.
TVET systems in Mauritius require an upgrade to support the development of a high-quality technical workforce, focused on
increasing its relevance, quality, and size. This requires all relevant stakeholders to converge on envisioning and
operationalizing TVET as an attractive pathway to produce well-trained, middle-skilled workers. Important parts of the reform
would include increasing the share of TVET offer (e.g., consider the 25 percent benchmark of TVET share in middle-income
countries) and adjusting curricula to private sector needs by focusing on expanding high TVET programs through the Institute of
Technical Education. Quality and relevance of programs can be improved with routine industry engagement in co-design and
co-delivery of curricula, and inclusion of digital and entrepreneurial skills. A concerted rebranding effort would show TVET as an
attractive option for career progression (including publicity, outreach to students and especially young women, parents, and
future employers) with support from the private sector. Upgrades to classrooms, learning infrastructure, and training of trainers
would also be important elements of a comprehensive reform. Train and update TVET trainers with the support from private
sector, to catch up with rapid industry changes, and set up platforms for formal community of practice among trainers. Set up
mandatory workplace learning opportunities in all TVET programs, and if possible, in a dual modality, combining classroom and
workplace learning (considering partnerships with international private companies). Include in the partnerships with the private
sector the possibility to coach students on socio-emotional skills to better transition to the world of work. Ensure high speed
internet in MITD centers (the target should be 100Gbps per 5,000 students in each campus, and 443 Gbps in the country –same
target applicable in higher education).
It is essential to enact regulations to further develop quality assurance systems, from approval to delivery, for all training and
education programs, including short-term private training. MQA and HEC should approve courses and programs in public and
private institutions only if there is evidence that they are in line with labor market demand (e.g., showing skills needs studies
conducted, proof of consultation with private sector, employment rates in the field, etc.), can set up goals for student
enrolments rates in fields identified as priority (e.g., STEM, ICT, R&D, etc.), and limit the renewal of courses less needed (e.g.,
management an beauty care). Regulators should only renew licenses if E&T institutions show evidence of a successful transition
of their graduates to the labor market, and having put in place mechanisms to support such transition (e.g., workplace learning
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opportunities offered for all students, career counseling, and job search services implemented, etc.) Short-term or non-awarding
courses should also be subjected to a quality assurance process, to stem the spread of low-quality for-profit institutions that do
not deliver the right skills. Finally, quality assurance systems should not only be in place for approval of E&T programs, but also
to ensure quality delivery of said programs.
Facilitate long-term partnerships between the private sector and E&T institutions to align training to the labor market
demand. The government should support the establishment of skills partnerships such as the successful case of the Dual Training
led by the MEXA with the Université des Mascareignes. The objective is to attain Memoranda of Understanding (MoUs) between
E&T institutions and employers, establishing working modalities to (a) translate industry needs into the curricula, jointly co-
design and co-deliver the curricula, (b) train educators with industry updates, and (c) offer workplace learning opportunities for
all students. International partnerships, for instance between local E&T institutions and international or regional companies,
should also be promoted (or between international or regional E&T institutions and local companies). The World Bank Group’s
International Finance Corporation (IFC) can provide support to enhance TVET institutions through collaboration with regional
educational companies.
Introduce digital skills training across the board. Despite existing efforts, Mauritius should focus more on the development of
digital skills, from basic to tertiary education, not only in ICT programs. ICT should be taught as a cross-curricular area, through
project-based learning, instead of an isolated subject (Uruguay is an example of good practice in this area), and training for
teachers for all levels should be offered, focusing on pedagogical practices and how to integrate ICT into lessons. For TVET and
higher education, teacher training should be provided in line with industry needs and recent developments. Assessments of
digital skills for the labor market, and of digital literacy, will be critical to make necessary curricular changes, ensure minimum
proficiency levels of digital skills, and better balance private sector needs. The World Bank can provide support in implementing
digital skills assessments. Innovative and rapid digital skills training through academies, bootcamps, summer schools, digital labs,
etc. (e.g., coding for children, incubators for digital entrepreneurship, AI academies like in Finland or Singapore) could quickly
fill existing digital skills gaps. The World Bank Group’s IFC can provide support to develop digital skills through private providers
(e.g., Andela, Moringa, Le Wagon, etc).
Schools can contribute to the socio-emotional development of students at high risk of dropping out from school prematurely.
MOETEST could expand to primary schools (prioritizing those that enroll large shares of disadvantaged students) a life skills
course similar to the one offered by trained facilitators to lower secondary students enrolled in the Extended Programme (EP).
An evaluation of the intervention by the Mauritius Institute of Education (MIE) showed that it improved the students’ socio-
emotional wellbeing self-esteem and eagerness to learn, while at the same time making it easier for teachers to manage their
classroom dynamics. This type of program, complemented, as needed, with specialized services from psychologists and social
workers, would provide disadvantaged students with holistic support to develop the socio-emotional skills they need to
persevere in their schooling and to succeed in the world of work; such skills can also help young women avoid pregnancy while
still at school and make wise choices as future mothers in raising and caring for their children.
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                                                   √ Promote Competition
    ✓    Focus on competition in priority sectors for investment (including upstream) (SHORT TERM)
Beyond its current focus on consumer protection, the competition authorities should examine sectors and markets most
relevant for investment, including critical upstream industries. Industries that merit special review are Information and
Communications Technology, Energy, Financial Services, Transport. Consideration should also be given to the vertical
relationships held by conglomerates and state-owned entities, including screening the potential for these relationships to create
a softened business environment that is conducive to tacit collusion. This should include careful consideration of the extent to
which partial shareholdings and cross-directorships affect business incentives from a competition perspective. This can be
considered in merger assessments as well as investigations (including cartel screening) and provide perspective on interventions
that can be made to promote firm entry.
Regulators and policy-makers should be empowered to incorporate pro-competition principles in market regulation and
policy, especially in key upstream industries. A number of competition-enhancing reforms for the telecom sector could be
considered, most notably, unbundling the local loop and promoting open access to infrastructure such as the fiber ring, ducts
and passive infrastructure. Subsequently, the regulator should aim to review pricing at the wholesale level and, if required,
enforce accounting separation between the wholesale and retail businesses of MT. Another reform that would foster
competition would be to simplify the licensing regime and move in the direction of unified licenses (e.g., facilities-based operator
licenses and service-based operator licenses) and adjusting the license fees. The energy regulator needs to be empowered with
a clear mandate and staff that is separate from the CEB. In transport, separation of roles and competitive neutrality should be
examined. The regulatory framework for the sector needs to be strengthened – there is a need to establish an independent
regulatory in the sector. The powers of the MPA over concessionaires are very strong in the current Ports Act, which hampers
potential for collaboration with private investors. Consideration should also be given to investigating whether concentration in
banking and retail is impacting on the provision of financing products or purchase of products from SMEs. The Competition
Commission can play a key role in this through identification of areas that could inadvertently harm competition and advocacy
around adopting less distortive alternatives in order to promote policy goals. But it is also key that the Government of Mauritius
ensures that the broad range of agencies that set market frameworks build capacity and resources to better understand policies
that distort market outcomes and hinder competition. These agencies will also require support from the highest levels of
government to ensure neutrality and independence.
A careful prioritization of activities at the sector level can maximize the use of scarce resources for market studies and
advocacy. Annex 7 (->) proposes a framework for prioritization and presents results of an initial application to Mauritius. It drills
down on some sectors – ICT, Transport, Energy, Financial Services, - to analyze them with regard to their risk profile for non-
competitive practices and present some initial recommendations for potential competition enhancing reforms.
✓ Review regulatory measures for unintended obstacles to market entry (SHORT TERM)
Related to the above, the Competition Commission could scale up its work to review regulations and policies that restrict
entry, facilitate collusion, and/or create undue advantages for certain players in selected markets. These include markets in
which SOEs compete (such as airline and airport services, ports and telecommunications) and assess contractual and pricing
practices, providing clear competition expertise to assist regulators in maintaining a focus of the effects and potential of
regulation in supporting competition. There is the potential for greater competition advocacy in regulated markets such as
telecommunications, energy and transport, as well as in markets with non-tariff measures and other import regulations to
ensure that they do not unnecessarily limit entry. In order to build a clear case for reforms the Competition Commission could
focus on building capacity to quantify the economic and welfare impact of potential reforms and could use these impact
estimates to engage selectively with the media to gain public support for such measures.
✓ Strengthen the legal mandate, processes, and independence of the Competition Commission (MEDIUM TERM)
A number of changes to the CCM’s processes and institutional standing could enhance its ability to deliver on its advocacy
mandate and to prevent anticompetitive practices and mergers. These include limiting influence from external stakeholders
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on the agency, in particular, the ability of the responsible Minister to influence decision-making of the CCM as this undermines
overall independence, and specifying a defined term of office in the Act for the Executive Director (subject to renewal). In
addition, basing performance metrics on case outcomes (i.e. the type of decision made in cases) can threaten independence
and efficiency and should be avoided, focusing instead on absolute number of cases reviewed or decided, or on more qualitative
factors, such as robustness of analyses. Alongside other important considerations being made to update and strengthen
Mauritius’ competition law (such as through imposing financial penalties for abuse of dominance), application of objective
screening processes for both anticompetitive practices and merger control could improve efficiency. The merger control regime
is a key tool to prevent anticompetitive mergers that can exacerbate existing issues with market concentration and could also
be strengthened further in Mauritius. This would include adopting a mandatory pre-merger notification process instead of the
current voluntary regime, alongside complementary moves to allocate enough human resource to deal with increased
notifications, and to set appropriate notification fees. World Bank support is being provided to determine optimal merger
threshold levels for Mauritius. Finally, the CCM’s merger intelligence function should be strengthened to detect potentially
harmful mergers.
Reviewing territorial exclusivity arrangements to ensure that licensing and permit systems are not creating de facto
monopolies by preventing entry would likely enhance competitive outcomes. This would require that the Competition
Commission continues to monitor the exclusive arrangements in markets in which a particular firm is highly dominant and able
to use exclusive arrangements to limit competition, as well as where there are overlapping exclusive arrangements across brands
held by a dominant firm which would impact on inter brand competition.
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Adopt and implement the National Solid Waste Management Strategy. This is a necessary precondition to provide direction
for medium term public investment as well as influence private investments in the sector and its ancillary activities. Most
infrastructure investments will require specific feasibility studies, to be launched and completed as soon as possible, as well as
business plans to guide private sector adjustments. The related regulatory adjustments, including the allocation of land, should
also be undertaken in the shortest time possible to engage the modernization of the sector and stimulate the private sector and
citizens.
Encourage private sector engagement in material and energy recovery from waste. As an island country Mauritius has limited
land available to dedicate to landfilling and should be exploring alternatives that will promote maximum material diversion from
landfills and minimize the volume of the waste that needs disposal. These options include composting, anaerobic digestion and
mass burn waste to energy as commercially proven and implemented around the world. Private sector engagement could be
through PPPs and purely private investments (including B2B models) with government support and guarantees (where required).
This approach will have multiple benefits from integrated material management systems, through recovery of valuable
materials, generation of carbon credits, renewable energy and biogas, to GHG mitigation and contribution to creating circular
economy on the island. Additionally, effective waste processing can have significant carbon mitigation effects; an emissions
reduction quantification process could be developed. The sector could benefit from recognizing the energy generated from
waste-to energy facilities as renewable power that counts towards the country’s renewable energy goals. This coupled with feed
in tariff for electricity generated from waste processing facilities could provide strong system support for solid waste project
development.
Involve the private sector through public-private partnerships. A modern and holistic waste management system leaves ample
space for the involvement of the private sector. Formalizing public-private partnerships all along the waste value chain (from
generation to disposal) can result in significant improvements in efficiency and quality of solid waste management. This would
however require meticulous contract enforcement and supervision of private activities. While the use of public-private
partnerships in Mauritius is limited, the country has some experience and a sound legal framework. Such partnerships could be
designed for waste collection, the operation of sorting platforms, recycling facilities, treatment plants, processing plants, or the
management of producer responsibility organizations.
The continued development of the port would benefit from the introduction of a specialist international container terminal
operator (preferably untied to a shipping line) to improve efficiency, improve the competitive position of the port vis-à-vis
transshipment traffics, and leverage private investment. However, the current regulatory framework is not conducive to such
an approach. In the short term, policy documents need to be updated to clarify financing principles (currently there are only
statements that allocate the development tasks to MPA) and some outdated policy and planning documents are also in urgent
need of an update (such as the National Development Plan which dates to 2003), and lack implementation. The contradiction
between policy statements and policy implementation on private sector participation needs to be addressed. It is recommended
that the MPA presents a single vision that is clear on its future either as a landlord port or as a port authority and shareholder
at a terminal operator level, and there is a need to establish an independent regulatory authority. It is also necessary to rethink
the legal framework in terms of the role of the MPA vis a vis potential concessionaries. The powers of the MPA over
concessionaires are very strong in the current Act. In the current system where the port authority has a substantial shareholding
in the single concessionaire of the port this is not a major issue. But if there is a desire to enter into more or other concession
agreements with private operators, this would become a problem as it is expected that private operators will not appreciate the
differences in power between the MPA and a concessionaire as per section 37 of the Act. It is further recommended that the
powers of the MPA under section 18 of the Porta Act are restricted, especially in terms of the clauses in the footnote of the act
that could lead to investments of assets or entering into management contracts that are not necessarily required by a port
authority.
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Focus on securing the tuna resource before further developing the seafood hub. Recent alerts on the health of Indian Ocean
tropical tuna stocks, in particular yellowfin, are a major risk to the Mauritian seafood hub and canning industry. While
management decisions are taken at the regional level, Mauritius, with other coastal countries and IOTC members, should use
its voice to promote adequate conservation and management measures and ensure that its fleet respects these measures.
Conservation and management measures might lead to less raw material from the Indian Ocean in the short term but more
sustainable and predictable stocks in the medium and long term. Sustainability, potentially through ecolabelling, will also be
critical to provide a competitive advantage in major markets, including the European Union.
Invest in assessing the existing and new stocks of the Banks fisheries to unlock sustainable private investments. The current
lack of information on the status of fished stocks of the offshore banks and seamounts fisheries poses a threat to the
sustainability of the resource. It is also identified by the private sector as a major disincentive for investment and long-term
profitability. Public investments in stock assessments and management plans, including measures such as individual transferable
quotas and long-term concessions, could unlock the potential of these fisheries.
Bring marine spatial planning to the next level. The current marine spatial planning is based on sound institutional
arrangements but is limited to answering specific, ad-hoc questions. As such it is more a strategic framework for decision-making
in the ocean space than a spatial planning. The next stage would be to develop a comprehensive spatial plan involving all sectors
over the entire maritime territory. One of the key missing sectors, fisheries, should be integrated into the planning. The
Government of Mauritius is likely to benefit from the financial and technical support of Germany and The Nature Conservancy
to engage in such a second phase of the marine spatial planning.
Adopt a National Oceans Policy and a National Blue Economy Strategy. The development of the blue economy as a whole, and
the fisheries sector in particular, should be based on a clear vision and action plan for the future. The preparation, adoption,
publication and implementation of these documents will be critical to transition from the current business-as-usual growth
approach to a planned and sustainable development of a blue economy. They will also build credibility and security for investors
and help stakeholders align with the Government objectives.
Continue strengthening the strategic framework for disaster risk management. Mauritius has made strong progress over the
years by establishing mandated institutions and defining roles and responsibilities. However, the strategic framework for
disaster risk management still has gaps. Several operational strategies, including the National DRM Strategy updating the
National DRR Strategic Framework and Action Plan of 2012, have been drafted since the approval of the 2016 National Disaster
Risk Reduction and Management Bill (No. II of 2016) but have yet to be finalized and approved. Further developing and
institutionalizing these national strategies with a focus on resilience and risk reduction is important for the strengthening of the
national disaster risk management system.
Involve the private sector in coastal risk management. The private sector, especially the hotels, has the stake and will to be a
valuable partner in combatting beach erosion. Involving them through well designed and monitored public-private
arrangements could prove beneficial for all parties. The Government would act as a catalyst for private investment and action,
providing co-financing, mobilizing external finance, ensuring coherence with local integrated coastal resilience planning and
involving relevant stakeholders. Similarly, the private sector can support disaster risk reduction, for instance through the
insurance sector. The insurance of businesses and households to climate events and disasters should be further promoted and
could provide additional incentives to more risk-conscious planning and risk reduction initiatives. In addition, the private sector
should be more involved in the formulation of disaster risk reduction strategies and plans to better reflect its vulnerability and
potential contribution. Part of this effort would include undertaking sectoral vulnerability assessments to identify the greatest
risks to the Mauritian economy.
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Some existing state support mechanisms are clearly not in line with a modern industrial policy paradigm and should be
reformed. As discussed earlier (->), MIC was conceived as a means to respond to the Covid-19 emergency, but by design is not
a suitable tool for a modern forward-looking industrial policy. It is recommended to limit MIC’s mandate to its primary purpose
of providing relieve to systemically relevant companies affected by Covid-19. The investment allowance supports investment of
all types and, as a result, is not well targeted towards emerging activities or technological upgrading that might be hampered by
market failures. One option could be to limit the eligibility of investment expenditure for the annual allowance to capital goods
that are more closely associated with technical upgrading, such as machinery and IT equipment. While individual tax holidays
were not analyzed for this report, the instrument is generally flawed as discussed earlier, and tax holidays should either be
phased out or, if they meet the other criteria for a modern industrial policy, be replaced with more effective instruments such
as investment credits or allowances. Direct subsidies mostly benefit the sugar sector, which clearly does not fit the bill of an
emerging industry. However, a recent analysis (World Bank 2020) has revealed reform options that could put the sector back on
a potentially profit making paths, and state support to the sector, if deemed justified in light of social or other objectives, should
be redirected towards supporting such reforms rather than providing cost-subsidies to the status quo. Finally, the ongoing
overhaul of the R&D credit – arguably a justifiable instrument to compensate market failures that typically lead to
underinvestment in innovation, and embedded into broader efforts to support innovation – is timely given the lack of private
sector uptake of the current mechanism.
Given the proliferation of direct and indirect subsidies and other state support measures, a thorough stocktaking is required
as a baseline for reform. Such a review would start by listing all existing state support measures, including those implemented
through parastatals, the Central Bank, etc., and take stock of their stated purpose, resulting expenditure, beneficiaries, etc. to
gain a high level understanding of the full magnitude of state support. It could then drill down on individual programs in light of
three key questions guiding a modern industrial policy: 1. Do they address a clearly defined market failure preventing productive
new investment? 2. Are they time bound and embedded in a credible strategy to eventually remove such market failures and 3.
Is the applied instrument appropriate to achieve its desired outcome in a cost-efficient manner and without imposing market
distortions? Such a review will be particularly important given the unprecedented levels of state support that was put in place
in response to Covid-19. While these measures were deemed necessary in light of the rapidly unfolding economic crisis of 2020,
unless they meet the above described criteria, they should not be extended beyond the immediate crisis management period.
In addition, since such state support can also have significant implications for competition and market distortions (especially
where it is selective in nature), it is important to ensure programs are designed to minimize potential market distortions, e.g.
by minimizing discrimination and discretion to the extent possible and by increasing transparency of the programs to the extent
possible (for example by publishing clear award criteria and publishing names of firms that receive support along with details of
the support received).
Given the wealth of stakeholders and institutions with sometimes overlapping mandates for innovation support, a first order
priority is to achieve better coherence and coordination across programs. Key stakeholders include the Ministry of Technology,
Communication and Innovation; Ministry of Education, Tertiary Education, Science and Technology; Ministry of Industrial
Development, SMEs and Cooperatives; and the Ministry of Finance, Economic Planning and Development, as well as MRIC, SME
Mauritius, EDB, the Higher Education Commission and National Productivity and Competitiveness Council (NPCC). Examples of
mechanisms applied by other economies to tackle the governance and coordination challenge for innovation support include:
(i) Conducting a functional review of institutions to identify gaps, overlaps and disconnections of the different institutions’
mandate; (ii) Consolidation of institutions accountable for the main areas of innovation (business innovation, research, human
capital); (iii) Setting up coordination councils at the ministerial level (implemented e.g., in Japan, the UK, Chile); (iv) Creating
advisory councils made up of scientists, entrepreneurs, and policy experts, to provide specific knowledge and guidance to
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agencies and to help form national innovation strategies; (v) Using interlocking directories across agencies, i.e. sharing some
common directors responsible for overseeing the coherent design of instruments across institutions and sectors.
Some programs recognized as particularly important could be further improved. These include EDB’s Regulatory Sandbox and
MRIC programs such as Collaborative Research and Innovation Grant Scheme (CRIGS), Research and Innovation Bridges (RIBs),
and National SME Incubator Scheme (NSIS). Suggested measures include: (i) Refine membership of the applications evaluation
process: international peer reviewers in some cases lack the knowledge about the realities of innovation on the ground in
Mauritius to adequately assess the project innovation potential, while local evaluation in certain cases is conducted by civil
servants that can affect the transparency of the selection process. (ii) Reduce time for evaluation to avoid undue delays. (iii)
More clarity in the project evaluation methodology and the selection criteria, and better communication by MRIC on the
evaluation results and justification of project rejections. In addition, several MRIC grant beneficiaries are large firms (e.g., in the
CRIGs), which already have access to resources for risky innovative projects. Thus, a review the existing innovation support
measures from the perspective of MSMEs and more tailored MSMEs programs should be considered. This includes measures to
tackle the challenge of low managerial capabilities among MSMEs. An example could be the Business Advisory Services (BAS)
or Technology Extension Services (TES). Exemplar countries successfully applying BAS/TES are Germany, Canada, Spain, Japan.
Introduce reforms in R&D funding by the Higher Education Commission (HEC) to build linkages with the market and foster
creation of new sectors. Successful experience from developed and developing economies has been (i) introducing competitive
funding to boost the quality and relevance of public research; (ii) increasing overall public investment in R&D, with more funding
directed toward HEIs and promotion of applied research; and (iii) promoting research internationalization. Montenegro is an
example of successful reforms in this area.
✓ Increase transparency and M&E for state and innovation support (MEDIUM TERM)
To maintain transparency on state support and provide real time feedback on its effectiveness, additional data collection and
rigorous M&E provisions are required. While Mauritius follows the good practice of publishing tax expenditure data along with
its budget, this information appears to exclude losses from tax holidays, and does not provide sufficient granularity for decision
makers to assess the effectiveness of this expenditure. Publishing a complete breakdown by instruments and beneficiary types
(by sector and firm size) would be an important first step. Similarly, the costs of direct and, importantly, indirect state support
should be assessed and published as part of the budget exercise. As is the case for all public programs, rigorous provisions,
including collection of appropriate data, should be included in all state support measures to enable decision makers to assess
their effectiveness and cost efficiency on an ongoing basis.
Leverage collection of private R&D data to strengthen innovation programs’ M&E. This includes the introduction of a
systematic approach to data collection on private sector innovation in Mauritius. Regular surveys following the Oslo Manual
could be considered. Sound M&E methodology and where possible impact evaluations should be integrated into the design of
innovation programs as well as related government subsidies (such as export promotion subsidies) to understand their impact.
Once an innovation database is developed, data access by other institutions should be permitted to perform analyses that could
inform better policy design (an example is the ONS Virtual Microdata Laboratory in the UK). Foster an open data culture inside
and outside public sector.
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Take a more flexible approach to potential workforce adjustments in the tourism and hospitality sector, focusing on
protecting and retraining workers where needed over protecting jobs. Consider more nuanced wage assistance to allow
businesses to gradually reduce their workforce to reduce the risk of large debt and enable workers to retrain for other industries
which may have more medium-term growth potential. For instance, train workers in digital skills for ecommerce and sector
shifting to areas such as retail and customer service jobs in other sectors. Expand social protection (chapter 3 ->) under existing
systems to provide an effective social safety net for those losing their jobs.
Make realistic data-based decisions on lockdown and reopening with clear messaging and open dialogue. Prioritize
vaccination to support safe reopening of the tourism sector. Research best practice experiences in rapid testing for airports and
hotels. Look at alternatives to in-room quarantine that allow some degree of tourist activity while maintaining safety. Improve
tourist communications on COVID protocols and examine carefully the experience of other countries in reopening.
Prepare for the future through public-private dialogue to envisage and rethink the next era for more sustainable Mauritius
tourism. Develop a recovery action plan together with the private sector and invest in market research to inform movement
away from group travel, weddings and cruise tourism towards ecotourism, adventure and high-end leisure. Develop new
products for long-stay, film tourism and growing eco market segments. Employ unproductive workers in developing new eco-
products, eco-trails, tree planting, artificial reefs etc.
Rather than giving blanket support to firms, future assistance should focus on alleviating specific constraints that are clearly
linked to the global pandemic. While the situation remains in flux and subject to abrupt change, the primary remaining
disruption for the export sector appears to be a dramatic increase in air cargo cost due to the absence of passenger traffic. While
airlines, including Air Mauritius, have spare capacity to offer additional flights, the cost of doing so will remain elevated until
passenger traffic is restored. Subject to the phase out of blanket firm support measures, a temporary, partial air freight subsidy,
targeted to relatively low value per weight shipments (e.g. shipment value of less than USD 100 / kg) and clearly time bound to
the return of air freight rates to pre-Covid levels, could be considered to prevent exporters depending on air freight from losing
access to key overseas value chains.
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                                                        √ Leverage FDI
    ✓    Strengthen FDI promotion efforts (SHORT TERM)
It is imperative that Mauritius develops a clear and targeted FDI Strategy. Such a strategy would be developed in close
cooperation with the private sector and focus on competitively attracting specific types of FDI that will support the country’s
key development goals, including the upgrading of exports and access to new market through integration with global value
chains. Mauritius could focus on boosting its investment competitiveness towards knowledge-intensive and high value-added
export sectors, including in services, while at the same time leveraging market seeking FDI in critical upstream industries to
enhance competitiveness. The FDI strategy should align with and leverage trade agreements and trade policy priorities of the
country and clearly outline the key principles governing the investment policy of the country (such as non-discrimination,
protection of property rights).
To increase effectiveness of investment promotion efforts, the country’s investment promotion institutions as well as service
delivery to investors should be improved and carefully sequenced. A focused mandate, adequate staffing, clearly defined key
performance indicators aligned to the FDI strategy are critical for any investment promotion agency’s effectiveness. A balanced
mix of the four service categories -marketing, information, assistance, and advocacy – across the investment lifecycle should be
provided. Greater emphasis should be placed on service delivery during the retention and expansion phase as well as linkages.
Two specific areas that should be further strengthened are (1) assistance services and (2) information services. Assistance
services include follow up with existing investors through aftercare and grievance management programs, and matchmaking
with local service providers and partners. Information services include publishing investor guides and manuals outlining the
main rules and processes to invest. This would be especially useful for new regulatory areas and for some of the newer sectors
– such as creative industries and arts, FinTech, IP, etc. In addition, EDB should periodically conduct standardized investor surveys
to gauge the level of investor satisfaction and determine specific service areas that need to be improved.
The Mauritius Africa strategy sets the right objectives for outward FDI, but a prioritization exercise could help focus on the
most effective instruments. Mauritius has rightly championed regional integration, and further initiatives to reduce the cost of
trade through better connectivity and logistics, tariff reduction, removal of NTBs, and sharing experience on reducing business
cost should remain at the forefront of its efforts. As part of the above discussed FDI strategy, Mauritius could review and
prioritize its activities in this regard with respect to priority markets and barriers to be addressed. However, the risk perception
among Mauritian investors on the African continent remains high, and further efforts at de-risking appears to be a priority.
While MAFs efforts as a co-investor have so far not been successful in doing so, the new focus on bilateral SEZs provides only a
limited solution in specific countries and areas while inviting a whole set of additional problems related to infrastructure, land
acquisition, zone management etc. A review strategy review could consider alternative strategies for de-risking, such as
facilitating and supporting joint venture projects, potentially involving experienced institutional investors such as the World
Bank’s International Finance Corporation and exploring new options for risk insurance, potentially with the support of the World
Bank’s Multilateral Investment Guarantee Agency.
Mauritius should consider expanding its network of IIAs within Africa and include provisions to increase market access and
strengthen investment protection. This includes ensuring that AfCFTA services and investment negotiations that are currently
underway yield trade-and investment expanding commitments. In IIAs where partner countries have made reservations (with
respect to any treaty obligations), an inventory of non-conforming measures should be maintained to increase transparency and
ensure that additional restrictive measures are not added by signatory states. This can also be a first step towards greater
harmonization of investment rules in the region. In addition, regional platforms such as SADC can be leveraged to set up regional
mechanisms for implementation of IIA provisions (e.g. regional SIRM). Mauritius should also expand its network of commercial
attaches in African countries to allow for greater economic diplomacy.
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Mauritius should consider adopting a consolidated investment law that clarifies the investment entry and protection regime
in the country. Such a law would consolidate the currently dispersed investment entry rules, clarify the institutional framework
on investment, investment protection and reflect commitments under international treaties. It should include reference to the
negative list (the actual list with the restrictions/conditions on FDI should be made part of a regulation/secondary instrument),
guarantees for transfer of funds, fair and equitable treatment, protection from expropriation, transparency and dispute
settlement options. Over 120 countries have adopted investment laws covering either only foreign investors or both foreign and
domestic investors. For Mauritius, passing this new law would not necessarily entail new obligations for the State, but more
consolidation of the existing ones. An investment law will not address all issues hampering FDI in Mauritius, however it will be
a key instrument to consolidate and clarify FDI entry rules, improve transparency, provide strong protection guarantees to
investors, and ultimately boost investor confidence.
With its increasing focus on knowledge intensive sectors, it will be important to ensure not just strong intellectual property
rights (IPRs), but also the supporting infrastructure to enable IPR administration and enforcement. Mauritius should consider
accelerating the process of accession to key international IPR treaties such as the Madrid Protocol and Hague Agreement. It
should ensure greater information dissemination on the country’s IPR frameworks and stronger institutional set up and capacity
to ensure enforcement. This can also create an opportunity for Mauritius to further strengthen its position as an administrative
business hub – with simplified and effective support, legal, accounting and other administrative services.
Mauritius’ domestic laws should be aligned with its IIAs with regard to legal rights and protection guarantees provided.
Extending application of protection guarantees to a larger set of investors (beyond those from signatory countries) by including
the guarantees in domestic law will level the playing field. In addition, it will also allow for better implementation of the
guarantees across the government. Mauritius should set up a mechanism within the government for implementation of its IIAs.
A practical tool being implemented by countries with support of the WBG is the Systemic Investment Response Mechanism
(SIRM) to enable governments to identify, track, and resolve, in a timely manner, investor-state grievances that can lead to
disputes or put investment projects at risk of withdrawals/cancellations. This entails the empowerment of a reform-oriented
government agency and establishment of an intergovernmental mechanism for systematically addressing grievances arising
from non-implementation of IIAs. In the context of Mauritius this tool may be relevant, as Mauritius tries to set itself up as an
international business administrative hub.
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In working with the private sector, EDB could develop a targeted strategy to exploit new preferential opportunities under
recently signed and forthcoming trade agreements to develop new exports. Annex 5 (->) provides lists of products that fulfill
three criteria in the Chinese, Indian, and African markets: 1. A significant preference margin for Mauritian firms vis a vis global
competitors under recent or forthcoming trade agreements. 2. Existing exports by Mauritian firms or close technological
proximity to products that are already exported. 3. Higher complexity that the average Mauritian export. With this list as a
starting point, EDB could approach the Mauritian private sector to provide relevant market information, identify products of
interest to local producers, and provide support through targeted export promotion efforts in accessing these markets. In
addition, and as part of the above mentioned development of an FDI strategy, the information in Annex 5 can also be used by
EDB to identify and approach firms in countries currently exporting to these markets under non-zero MFN tariffs, and explore
their interest in relocating production to Mauritius to benefit from preferential market access. Looking forward, this dialogue
with the private sector could also be used to formulate strategic trade policy objectives by identifying high complexity goods of
potential interest to Mauritian exporters for which market access under future agreements is a priority.
Position Mauritius as beachhead for third country operators, notably from India and China, seeking deepened access to the
African market. To harness the above opportunities, Mauritius will need to make full use of the preferential trade agreements
it has recently concluded (with China), is near completing (with India) or still in the process of negotiating (with AfCFTA trading
partners on the African continent and regionally with the EU) to build a more recognizable ‘Mauritian brand’. Such a marketing
strategy would highlight the attributes of Mauritius to serve as a trade, finance, business and professional services hub for
countries seeking the secure conditions of access to the rapidly growing African market that the AfCFTA’s services and
investment rules and commitments will guarantee, and close collaboration with the private sector in addressing remaining
obstacles.
Securing deep and commercially meaningful services commitments from AfCFTA states is critical to realizing the above aim.
Mauritius should focus its negotiation strategy for AfCFTA on obtaining significantly GATS+ market access commitments in in
sectors where it enjoys strong export growth prospects – ITC, financial, professional and business services and tourism-related
services – all of which are earmarked for priority market opening under the continental pact. This means that Mauritius must
be ambitious in its market opening requests, ensuring that such commitments span both cross-border (Mode 1) and
establishment-related trade (Mode 3), with complimentary commitments on key personnel (Mode 4). Mauritius will need to
work with other like-minded African countries seeking expanded services access – Morocco, Egypt, South Africa, Ghana, Kenya,
Rwanda – to push the envelope as much as it can in the AfCFTA chapter on investment (both rules and commitments). Mauritius
should also take the lead in Africa on the conclusion of continent-wide mutual recognition agreements promoting the greater
mobility of skills and talents in selected professions (e.g. accountancy, actuary, legal, IT-engineering, architecture; traditional
medicine) where it has strong domestic capacity. This would boost Mode 4 exports for Mauritian nationals and the expat
community attracted via Mode 3 operations.
    ✓    Seek a deep trade and investment agreement with an advanced economy that would align Mauritian practices to
         OECD level ones, and consider OECD membership. (MEDIUM-TERM)
Leverage trade negotiations with an advanced OECD partner, and / or OECD membership as an aspirational goal to catalyze
the economic reform agenda. While Mauritius is currently involved, alongside other African nations in Southern and Eastern
Africa, in ACP-anchored trade talks with the EU towards an Economic Partnership Agreement (EPA), the slow pace, limited
substantive coverage and generally lower ambitions of such talks offer an arguably second best route to deepened Mauritian
trade ties with the EU. Consideration should also be given to leveraging the US government’s growing strategic interest in Africa
by engaging in the negotiation of preferential trade and investment ties, either on a bilateral basis or by proposing that ongoing
negotiations towards a free trade agreement between the US and Kenya feature an accession clause allowing Mauritius to reap
the economies of scale and scope on offer in trade and investment rule-making and market opening. In considering an
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application for OECD membership as the First African country, Mauritius could study the experiences of Colombia and Costa
Rica, the latest countries to accede to the Paris-based organization in 2020 after seven and five years respectively of efforts
aimed at aligning domestic regulatory practices and policies with those of the world’s most advanced economies and complying
with the governance norms embedded in a range of OECD legal instruments.
Mauritius needs to diversify its services offering with a view and lessening its dependance on travel and tourism (i.e. Mode 2
trade in services), and to leverage the country’s growing ICT sector to supply a wider and more sophisticated range of remotely
delivered services – so-called Mode 1 trade. Mauritius should harness its PTA with India to boost the competitiveness of its
export-oriented ICT sector by attracting greater volumes of efficiency-seeking FDI from Ieading Indian service firms. To scale up
cross-border exports of digtital services, Mauritius can design a regime to attract and retain highly skilled professionals seeking
attractive locations for cross-border teleworking purposes (so-called ‘digital nomads’) .
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Given the persistence of the Covid-19 shock and previous overvaluation, the exchange rate policy should combine some
(downward) correction of the exchange rate and some direct intervention (central bank spot sales). If the trade deficit –and
associated reserve losses– continue at the current pace, sustained exchange rate pressure is to be expected. Under this scenario,
rather than defending the Rupee at its current level, BoM should focus on managing short term shortages while allowing a
gradual downward correction of the exchange rate. It remains to be seen whether there is a delayed outflow from the offshore
sector, which adds to the caution with which the BoM should administer its international reserves in the current context. A
dedicated countercyclical instrument is needed to smooth out potential risks, including the events of 2020. Given that reserves
appear to be the flipside of recent capital inflows and central bank efforts to curve the appreciation of the rupee, at least a
significant fraction of the reserve stock should be regarded as a countercyclical buffer in the event of a sudden stop and should
be treated accordingly, which a segregated allocation to liquid assets and a disbursement rule aimed at offsetting financial flows.
There is a need for more consistent and detailed balance-of-payments data and more granular bank information on sources
and uses of GBC flows. The implementation of a complete, currency- and source-specific information requirement standard
should be key to design a proper policy to profit from the financial center without exposing the country to avoidable financial
risks. In particular, such a standard should be able to trace global business funds and to identify and characterize bank claims
that directly funded by GBC deposits. This will increase transparency and allow the Bank of Mauritius to manage the BoP risks
associated with the global business sector more carefully.
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Expand coverage and funding for Social Aid and the Marshal Plan Social Contract. The unequal impact of the crisis on the
economy, the labor market, and living standards, together with the uncertainty about the timing and intensity of the economic
recovery, calls for an expansion of social protection programs in the medium term to support individuals and households
affected by the crisis. Informal workers appear to be the group most affected by the lockdown and the downturn, and they will
likely endure the negative effects for a longer time. Existing programs, such as the Social Aid Program and the Marshall Plan
Social Contract, could be expanded to reach a larger population. In addition, a reemployment and reskilling component could
be associated with cash transfers, particularly in the case of individuals who have lost their jobs and have low educational
attainment and low skills. The Social Register of Mauritius, a large database of potential and actual program beneficiaries, could
be updated and used to improve targeting of cash transfer programs and subsidies. The means-tested antipoverty program
introduced under the Marshall Plan Social Contract makes use of the SRM and currently reaches about 11,000 low-income
households and could be gradually expanded if more resources were freed up from untargeted schemes. Additional efforts are
warranted to update the Social Registry, especially in light of the impact of Covid-19: A recent survey of vulnerable households
by the Comite de Solidarite revealed that 34 percent of those interviewed were not on the Social Registry despite meeting the
eligibility criteria.
Eligibility for other public transfers that are universally provided should be reviewed, particularly consumption subsidies. The
savings resulting from this review could then be funneled into targeted programs like the Marshall Plan Social Contract or special
allowances for those in need, including the elderly, to ensure adequate standards of living.
An ideal reform of the BRP would ensure fiscal sustainability and space for funding more targeted measures while maintaining
the key functions of a public pension system. To accomplish this, the eligibility age for BRP would have to rise at the rate of six
months per calendar year from 2021 onwards until it reaches age 65 in 2030, in line with the retirement age for contributory
benefits. This change would bring Mauritius in line countries where benefits are typically given when individuals are close to
having 15 years of life expectancy left. The benefit would remain fixed at Rs. 9,000 until it reaches a level of 20 percent of average
wage, the benchmark for poverty alleviation for non-contributories. From that point forward it would be wage-indexed. A
contributory pension system would continue to collect contributions from workers and provide benefits to those who
contribute. This would allow contributors to reach the 40 percent of wage benefits internationally accepted as adequate while
providing benefits for those who have not contributed as well, but at a lower level, providing incentives for all to join the
contributory system if they can. As the aging of the population proceeds, the Government should also gradually enact the
following measures: (i) raise the retirement age in line with improvements in life expectancy; (ii) reduce the benefit from BRP
for the highest income brackets; and/or (iii) raise the contribution rate in line with rates in other high-income aging countries,
where workers and employers contribute a combined 20 percent of wage on average. With the decision to dismantle NPF,
attention is also warranted to alternative solutions for wage replacement at old age. This could include promoting private
pension options and working with the financial sector to develop secure options to convert lumpsum payments from the NSF
and portable gratuity to a lifelong annuity. Significant efforts at building contributor confidence in private pension options would
be required if private pensions and lifelong annuities are to serve as a substitute.
A number of implementation details will be crucial for the functioning of the CSG. This includes setting the initial benefit level
in such a way that it does not exceed a reasonable expectation of revenues. According to preliminary calculations, this would be
around MRU2,500 per month. The second key question is how benefits are increased over time. A clear legally mandated link
to CSG revenue, perhaps following a moving average over the previous 3-5 years’ income to avoid sudden fluctuations and
create buffers in good times, would be ideal. Third, any time workers at one income level are taxed differently from workers at
a different level, there are always incentives for workers and employers to arrange compensation to be taxed at the lower rate.
While the CSG is considered a contribution, since the benefits are not linked to the amount contributed, it would clearly fall into
this category. Coupled with lack of a cap on salaries, the new system could induce some employers and workers to work
informally and/or shift part of what they receive as basic salary to other form of compensations that are excluded from the tax
base. A uniform rate across income categories would reduce this type of tax avoidance significantly. Similarly, a more gradual
threshold would avoid distortions around the Rs 50,000 cutoff line for the higher contribution rates. Fourth, inequities between
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public and private sector workers and between private sector workers who have already reached retirement age and those who
have not also need to be resolved. To achieve this, it could be considered to deduct CSG benefits from the contributory public
sector pension benefit, and a similar system could be applied for those with pre-existing entitlements under the NPF, to avoid
duplication of benefits. Finally, widows/widowers and the disabled should either be eligible to receive CSG or equivalent
increases in their entitlements.
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To provide effective labor market integration support to low income individuals, programs will need to be consolidated,
tailored to the changing job landscape, and made more comprehensive. Mauritius has developed a large number of training
and job placement programs, but institutional fragmentation often causes them to take a piecemeal approach and lack
coordination and lack of program level information hinders a much-needed cost-benefit analysis. Comprehensive programming
that combines on-the-job training, short classroom training, life-skills training, and labor market intermediation services have
shown to be more effective compared with a piecemeal approach. The private sector should be engaged in the design of the
program to ensure that curricula and content reflect rapidly evolving employers’ needs. According to the OECD (2019b),
successful labor market support programs share a number of important characteristics: They proactively reach out to potential
beneficiaries, provide holistic and personalized support, and offer modular and customizable learning approaches (E.g. in
Mexico, the Model for Life and Work Program allows learners to choose between different modules at initial, intermediate and
advanced level. It is also important that such program recognize existing skills that applicants have acquired, often through
practical experience rather than formal learning. Recognizing such skills through validation and certification can increase their
motivation and become a steppingstone to additional learning. In Chile, Califica is such a system of lifelong learning and training
that meets industry needs and also serves disadvantaged groups. Successful programs also typically include a component of
financial support to allow poor applicants with no savings to dedicate time to learning and job search activities.
Reform maternity and parental leave benefits. An increasing number of high- and middle-income countries offer paid parental
leave, which is often supplementary to specific maternity and paternity leave periods. Parental leave can either be a sharable
family entitlement or an individual entitlement that each parent can take regardless of the other and may include elements that
incentivize uptake by fathers (through bonus months or daddy quotas). Evidence from Canada (Quebec) suggests that well
designed parental leave regulations can increase uptake by fathers and lead to a more equitable sharing of home and market
work between parents in the long run (Patnaik 2019). In addition, employers should not be individually liable for the cost of
maternity leave benefits and transitioning from an employer liability to an insurance system, where maternity and other parental
benefits are funded by social security, reduces employer bias against women (ILO 2014). Depending on the level of uptake and
behavioral change introduced by the system, the annual cost could amount to between MRU 211 and 545 mln. It is important
to note that the idea is not to provide an additional subsidy, but to centrally collect and disburse maternity benefits from
employers in order to avoid hiring bias against women. If the cost is fully recovered, for instance through an increase in payroll
tax, the net effect on both the public budget and companies as a while would be zero, but firms employing more women would
benefit and bias against women due to their potential motherhood would be removed.
Expansion of childcare with after-hour services. There is strong international evidence that access to childcare can increase
female labor force participation (Mateo Diaz and Rodriguez-Chamussy (2013), Buvinic and O’Donnell (2016)). In Mauritius, the
priority is to extend quality publicly funded childcare options for the ages 0-3 and to expand opening hours and accessibility of
existing facilities. Measures to support this aim could include (i) expansion of the current voucher/subsidy scheme to access
early childcare in private day care centers (targeted at low-income households, e.g. by expanding the existing scheme under the
Marshall Plan Social Contract), (2) promotion of work-place based childcare (e.g. a government mandate for large firms or fiscal
incentives), (3) expanding availability of government provided childcare (with a sliding fee scale, i.e. a payrate based on income)
or (4) government-supported childcare in a public private partnership (see examples in IFC 2018).
Introduce programs to change social norms and gender stereotypes that disadvantage women. In addition to the above
mentioned ‘daddy quotas’ for parental leave, educational entertainment (“edutainment”) programs, i.e. media-based
interventions in an entertaining format, can be effective tools to shift attitudes, change social norms and generate behavioral
changes. Likewise, school-based programs that combine edutainment with classroom discussions about gender equality can
lead to more gender-equitable behavior. An example is the League of Stars program in Haryana, India
(https://inbreakthrough.org/taaron-ki-toli/; see also Jayachandra 2019). Under this program, young students (boys and girls)
meet every week to learn about gender-based discrimination and explore and understand ways in which they can prevent it.
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One of the reasons why Mauritian women earn less than their male counterparts is that traditionally they work predominately
in sectors where wages are lower than the average. To break these patterns, teachers and career services need to ensure that
girls and young women are encouraged to enter male-dominated fields. Mentoring programs, support networks and information
campaigns about the profitability of jobs in different industries can encourage women to enter and stay in male-dominated
fields. For example, a vocational training program in western Kenya included an information session that provided participants
with information about returns to vocational education, broken down by trade, and highlighted the large discrepancy in earnings
between traditionally male-dominated (e.g. mechanic) and female-dominated trades (e.g. seamstress).
Strengthen enforcement of anti-discrimination measures already embedded in Mauritian law. No legal biases against women
are known in Mauritius’ legal framework and a 1995 constitutional amendment prohibits discrimination on the basis of gender.
The Equal Opportunity Act in 2008 bans discrimination against persons on the ground of sex, marital status, pregnancy, or
potential pregnancy, among others. However, the fact that employers are allowed, and routinely resort to, stating gender
preferences in vacancies, including those published in the public employment information system, is clearly at odds with the
spirit of these provisions. Prohibiting the use of gender requirements in job advertisements except for well-founded exceptions
would be a simple starting point. This should be accompanied by a more aggressive stance on the enforcement of anti-
discrimination rules in recruitment and promotion decisions.
An all of society effort against gender-based violence (GBV) is needed to break the chain of dependence for women in abusive
relationships. Mauritius has recently adopted a National Strategy and Action Plan against GBV which focuses on changing
cultural norms that enable GBV, supporting victims and holding perpetrators accountable, identifying and addressing
discriminatory practices that enable GBV, and conducting coordinated monitoring and evaluation. These are important
priorities, and full implementation of the plan should take Mauritius a big step ahead in preventing GBV.
Consolidate youth employment programs and make them more comprehensive. Existing youth employment programs are
fragmented and in the absence of a central registry it is difficult to track if participants benefit from more than one scheme. This
is most likely as some interventions overlap: there are, for example, several entrepreneurship schemes with similar target
groups. Programs focus mostly on developing job-related skills and providing work experience, yet they are not designed to
address relevant technical and soft skills barriers that low educated youth face when approaching the labor market. This calls
for greater emphasis on comprehensive programs targeting low educated youth that go beyond traditional policy strategies and
include provision of accurate information about the labor market, motivation, tools to better signal their employability, and soft
skills to improve job search outcomes.
Help young jobseekers navigate the labor market by providing them with adequate information, feedback, and motivation.
In Turkey, for example, a brochure distributed to newly registered jobseekers proved to be useful to increase substantially the
take-up of active labor market policy services offered by the government and the use of more varied job search channels. The
information primer included: (i) a description of the local labor market conditions, including the number of new jobs created in
the previous year, with breakdowns by gender and age and the average duration of an unemployment spell, (ii) the number of
vacancies registered with the local employment office and the number of placements, (iii) simple job search strategies, and (iv)
motivational messages. It emphasized that job search effort increases the chances of finding a job and provided tips on how to
look for jobs. It is also critical to equip young jobseekers with accurate, reliable, yet simple signals of employability. In South
Africa, the World Bank’s Africa Gender Innovation Lab supported an intervention that introduced simple, standardized reference
letters in the recruitment process with new, credible (reliable and verifiable), and relevant (reflect actual ability) information.
Employers trusted the letters that helped them select higher ability candidates. This led to an increase in response from
employers and interview rates. Finally, low educated youth show a low self-perception of their capacity and a sense of rejection
and exclusion. In South Africa, as part of the job counseling workshops conducted by the Department of Labour, jobseekers
were asked to complete a job search plan template. In the template, jobseekers were asked to fill a weekly chart with detailed
day-by-day information about whether, how and where they searched for jobs. In addition, they were also asked to report
weekly goals in terms of number of hours spent searching and number of applications submitted. Jobseekers who completed a
detailed job search plan had a higher number of job applications submitted, diversified their search strategy and used more
formal search channels. This translated into more job offers and probability of getting a job.
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Paying more attention to early childhood care and education (ECCE) to narrow the wide gaps in learning outcomes. Priority
actions include the development of a national multisectoral strategy for ECCE that leads to a an integrated action plan for
endorsement and implementation by all ministries concerned with young children’s health, nutrition, education, and protection.
Notably, establishing a cross-ministerial parastatal body to anchor the effort (e.g, an upgraded ECCE Authority) would ensure
greater efficiency in government-wide coordination of early childhood financing, service provision, information systems, and
supervision mechanisms. This body would aim to diversify and integrate services for families with young children—targeting in
particular vulnerable families. It would also aim to promote quality early learning by developing innovative ECCE curricula,
learning materials, and pedagogy that sensibly support young children’s physical, motor, cognitive, linguistic, and socio-
emotional growth, leveraging age-appropriate play-based practices and multilingual education. Such an approach would require
improvements in the recruitment and training of the day care and preschool workforce to increase the professionalization and
quality of the ECCE sector, and a strengthening of regulatory mechanisms for both child day care centers and preschools to
assure quality of services and accountability. An accompanying information campaign could sensitize families, in particular in
low income areas, of the importance of early childhood development through play-based learning, early stimulation, and
positive caregiving at home.
Assessing the impact of ZEP school interventions. Since 2003 the government has implemented specially-designed programs
to benefit students in ZEP schools, a group of low performing schools that serve disadvantaged communities in Mauritius. It
would now be important to assess the impact of these interventions and also to better understand the new challenges faced by
these schools, particularly in the context of the COVID-19 pandemic and related school closures. The assessment results would
shed light on the root causes of under-performance, highlight gaps in policy and in the design of the interventions, and identify
the need for new approaches and resources to provide more effective support to students in ZEP schools. The evaluation could
pay special attention to a few critical areas, including language of instruction; tools and approaches for remedial education to
improve student learning; incorporation of socio-emotional skills training as part of the curriculum; use of digital technology to
enhance student motivation and improve teaching and learning, etc.. The assessment would yield the evidence needed to
develop a well-informed strategy and implementation plan for reforming ZEP schools to accelerate student learning.
Strengthening school leadership and effective pedagogy in lagging primary and secondary schools. Many countries pay close
attention to enhancing school leadership and pedagogical practices because these are two of the most influential school factors
affecting student learning. International experiences suggest promising systemic measures that Mauritius might explore for
adaptation to local conditions. Examples include Shanghai’s approach of: (i) rotation of leaders and teachers from high-
performing schools to low-performing ones; (ii) linking performance in rotation programs to promotions and career
advancement; and (iii) pairing of weak and strong school principals for job-shadowing. For teachers, Australia, Canada, Finland,
and Singapore not only promote well-known good practices throughout their systems (e.g., lesson study groups, teacher-
research groups, etc.) but also organize systematic on-the-job coaching for new or weak teachers. Fostering an accountability-
cum-autonomy model of school governance, one that expects and enables all schools, especially the lagging ones, to meet
minimum standards of performance, respond effectively to student needs, and succeed in helping every child acquire strong
foundational skills. Priority actions include enhancing systemic accountability for results by benchmarking the learning
outcomes of Mauritian youth to international standards, choosing from options suited to the country’s conditions (e.g., Progress
in International Reading Literacy (PIRLS), Trends in International Measurement of Mathematics and Science Study (TIMSS),
Programme for International Student Assessment (PISA), etc.). The professionalization of the educator workforce could be
reinforced by enhancing need-based support, incentives, resources that encourage and assist each school to innovate and
improve student learning in their context, including, for example, socio-emotional development for disadvantaged students.
The process would benefit from intentional alignment, coordination and integration of the material and technical support
provided to schools by system-level actors to meet performance standards (e.g., those specified in Ministry of Education’s
Quality Assurance Framework under the NYCBE reform). For this purpose, a comprehensive staff development program would
be required to build the relevant system-wide technical and managerial capabilities.
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Offer the opportunity to join TVET for those without an SC or HSC conditional on passing remedial courses in basic literacy
and numeracy courses. This can be formalized through certificates recognizing academic and professional skills to help them
join higher qualified programs in TVET and post-secondary studies (e.g., the General Education Development [GED] in the United
States or Canada, the Certificat d’Aptitude Professionnelle [CAP] in France). Provide pathways for TVET graduates to continue
post-secondary studies if desired, in a vision of lifelong learning. This should be combined with financial support that enables
drop-outs already in the labor market to return to school.
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The budget process should be strengthened to improve allocative and operational efficiency, and completeness of budget.
As reported in the 2015 PEFA report, the change of budgeting approach in 2015 from previous Program Based Budgeting (PBB)
adopted in 2008/9, limits the ability of the government to allocate resources to priority policy objectives and also limits the
performance information presented to the public and National Assembly for accountability. In this regard, the Government
should further strengthen the link between planning, budgeting and results (performance). This should also focus on
incorporating emergency planning practices and strategic reallocation of resources towards the revised priority goals. Similarly,
the supplementary budgeting practices, including those that address emergency situations, should ensure that all revenues and
expenditures are included in the budget to avoid off-budget funds and achieve full accountability of resources. The government
should also revaluate and minimize the use of extra-budgetary Special Purpose Vehicles (SPVs) as they limit the effectiveness of
the budgetary process and medium-term fiscal framework necessary to manage and control expenditure, and potential fiscal
risks. Specifically, this would include limiting the role of MIC to the immediate Covid-crisis response, and reversing the provisions
included in the Bank of Mauritius act through the Covid-19 bill that allow for Central Bank transfers to the budget.
At the heart of the modern planning system is the linkage among national, sectoral, and organizational objectives. The
diagram below describes how such a system can be structured. Its key feature is the cascading nature of the high-level objectives
in the national vision and strategy, to the intermediate outcomes in the sectoral and intersectoral strategies and plans, to the
outputs of the organizational strategies and plans of the MDAs. At the same time, the formulation process must ensure that the
organizational objectives are in turn nested in the sectoral objectives which then feedback up to the national development
strategy goals and the long-term vision. In other words, such alignment can only be achieved through an iterative process that
is both top-down and bottom-up and relies on a structured process. Strengthening the planning function requires a strong lead
agency, institutional capacity for analysis and coordination, linkages to the budget and M&E, as well as stakeholder consultations
and change management. Malaysia is a good example of how this process works in practice. In Malaysia, the key lead agency is
the Economic Planning Unit (EPU), a large, powerful, and high-capacity agency of about 500 staff. Linkages to the budget were
ensured both through the EPU, which was responsible for capital budgeting, and a strong role of the Ministry of Finance,
responsible for operational budgets. The complex iterative process of nesting and cascading goals to align the national
development objectives with those of sectoral and organizational strategies and plans involves dozens of interagency groups,
technical working groups, and focus groups, taking up to 18 months.
Source: Authors
The iterative process of top-down/bottom-up alignment of national, sectoral, and organizational goals must be underpinned
by institutional capacity of the lead agency, and the right incentives for MDAs must be ensured through the linkages of the
plan to the budget, through the M&E system, and the change management process. This could include performance contracts
for MDA leads that include KPIs mirroring indicators from the nested plans. These could cascade within the MDAs to lower-level
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officials, based on the appropriate organizational plans and their indicators. The Government of Mauritius has made important
recent steps in this direction, first by empowering the Economic Development Board (EDB) to focus on strategic planning in key
economic sectors, and more recently by deciding to create a Planning Bureau within the Ministry of Finance, Economic Planning
and Development (MoFEPD) to focus on the national development planning. The key next steps would include strengthening
both the new Bureau and EDB to perform their respective functions without duplication or overlapping mandates, while also
designing the architecture of the overall national planning system, performance M&E, and talent and change management.
Strengthening the newly created Planning Bureau within MOFPED should start with a foundational analysis, benchmarking,
roadmap, institutional architecture, and targeted capacity development. The Bureau has the potential to become a nerve
center of the new national development planning system in Mauritius. Its creation should be rooted in a foundational analysis
on the alignment of national planning with economic and fiscal planning, including global benchmarking, good practices, and
lessons learned. Then, a roadmap for the Planning Bureau would be formulated, based on the identification, prioritization, and
sequencing of national development planning activities. This would lead to the institutional architecture for the planning
function vested in the Bureau, including the definitions of its mandate, roles and responsibilities, functional and organizational
review, as well as the structure, staffing needs, and coordination mechanisms. Capacity strengthening for the Bureau would
focus on three key sets of functions: economic research, planning, and monitoring.
Strengthening EDB’s strategic planning and monitoring in key economic sectors should focus on its interface with private
sector and the alignment of sectoral strategies with national development goals. While the Bureau would focus on the national
development planning, EDB would continue with its mandate in supporting strategic planning and monitoring of the key
economic sectors, as an important interface with the private sector. This could include creating a public-private platform to
develop integrated sector plans for selected priority sectors, targeted strategic sector planning nested in the national
development planning system, as well as management, monitoring, and sector-specific technical support.
Designing the national planning system should begin with a National Planning Policy and its implementation. Both the Bureau
and the EDB would become key institutions in the national planning system. A National Planning Policy would strategically
define the planning function, as well as the interconnectedness among the national, sectoral, and organizational goals. It would
be accompanied by a technical manual to guide the implementation of the policy as well as by methodological guidelines. Key
national planning instruments include diagnostic, prioritization, mapping, budget, and crisis management tools. These
instruments would be used for the design of a national strategy and sector plans.
                                                                                                                         123
                                                √ Focus on Implementation
    ✓    Talent and change management (SHORT-TERM)
Talent management for the new planning function should be part of a broader effort to strengthen human resource
management in the public sector in Mauritius. Because the planning function more broadly and the Planning Bureau are being
introduced anew in the country, they can serve as a pilot for many of the modern HR and talent management tools to be later
mainstreamed across the public sector. Specifically, attracting, managing, and retaining talent for the new planning function will
require a strategy and action plan. The focus should be on targeted talent management and skills upgrading, including digital
skills tools. It will also involve a customized hands-on capacity-strengthening for the Planning Bureau.
Change management will also be critical for introducing the new, strengthened national planning function. A typical change
management approach requires stakeholder identification and engagement, as well as strategic communications. A risk
management strategy will have to be developed, as well as a program of quick wins for each sector. Finally, documenting and
sharing success stories of national planning will be important to showcase and position Mauritius as a successful reformer.
    ✓    Leverage future deep trade agreements with major advanced economies to push the reform agenda on a time bound
         schedule. (MEDIUM-TERM)
Negotiating deep FTAs can be a powerful tool to align all stakeholders around a common goal with a clear time horizon. As
illustrated by the experiences of other small open economies such as Costa Rica, negotiating international treaties can be a
powerful force to connect international insertion strategies with domestic institutional reforms. In particular, on the domestic
front, FTAs can be useful to catalyze domestic interests and institutions around a concrete agenda with clear objectives,
deadlines and procedures, as well as set up inter-agency coordination mechanisms that otherwise would be difficult to put in
place. Negotiating deep FTAs can serve as a credible commitment device for the government and help re-align the existing
incentives within the system. Mauritius already has FTAs with key trading partners such as China, India, and the EU, but potential
additional deep FTAs with major advanced economies such as the EU or US could serve as a catalyst for such realignment. As an
aspirational goal, OECD membership could also be envisaged to fulfill the same purpose.
Developing a national performance M&E system anchored at the new Planning Bureau should build on existing experience
and focus on the core national planning outcomes. Mauritius could build on its existing budget monitoring tools to track
planning results, by benchmarking good practices and creating a roadmap for performance M&E. A performance M&E policy
would be developed, accompanied by guidelines and methodologies, tracking planning with performance M&E for greater
impact. An integrated performance M&E tool would track the core national planning outcomes, using a customized performance
M&E dashboard at the Planning Bureau. The Bureau would also conduct selected rapid evaluations to identify efficiency and
effectiveness gains and inform decision-making, using methodologies allowing to replicate such evaluations across sectors.
The Planning Bureau could also play the role of a champion and provider of technical support for M&E at program level. This
would entail working with line ministries and other agencies requesting funding for new programs in order to ensure that
relevant, specific and measurable outcome indicators are agreed upon and corresponding data collection mechanisms are
integrated into the program design. This would require a team of trained M&E and impact evaluation experts at the Planning
Bureau to develop methodological guidelines, provide direct support to implementing agencies, and assist in the analysis and
interpretation of collected data. Where appropriate, principles of randomized controlled trials could be integrated into new
government initiatives.
                                                                                                                            124
Mauritius would benefit from further strengthening public-private dialogue and elevating it to a level where the government
not only consults, but co-creates policies, institutions, and services jointly with businesses and citizens. International
experience shows that citizen- and business-centricity of policies and institutions is best achieved when the government
proactively involves private sector actors in its decision-making. This requires creating institutional platforms and feedback
loops at multiple levels. Instead of pro-forma consultations late in the policy cycle, successful co-creation would involve an
upstream involvement of citizens and businesses in strategies and actions plans, so that they reflect the pain points of those
most affected by particular government policies. For example, export promotion strategies are best formulated jointly by
government and exporters; similarly, one-stop shops for public services can only be citizen-centric if citizens are involved in their
design. Institutional platforms for such approach will vary by sector and by specific policy. Therefore, the government is best
advised to adopt a cross-cutting collaborative approach with sector-specific platforms, building on some of the existing “islands
of excellence”, such as the highly reform work that has propelled Mauritius to the 13 th rank of the World Bank’s Doing Business
Report.
Negotiating future deep trade agreements can also help strengthen public-private dialogue. In particular, FTAs can forge a
focused dialogue with the private sector around competitiveness and regulatory modernization. In addition, negotiating deep
FTAs can promote a dialogue with civil society on the external positioning of the country. Perhaps most importantly, such
processes can help shift the dynamic of interaction between the government, private sector, and society at large from the pre-
Covid inertia and the current pandemic-induced crisis mode toward a more long-term development vision. Such vision, centered
around competitiveness, diversification, and international positioning, requires both public and private sector working together
in unison.
                                                                                                                  125
The E&T Survey was designed by the World Bank and administered by DCDM Research in Mauritius. The total sample
included 109 institutions, representing 20 percent of all E&T institutions in the country, a sample calculated with 90
percent of confidence level and 7 percent margin of error. The response rate was 94 percent, including 103 institutions
in total (5 public institutions, including the National Computer Board, the National Women’s Council, the National Co-
operative College, the Mauritius Maritime Training Academy, and the Mauritius Sugar Cane Industry Research; 5 MITD
centers; the Mauritius Institute of Health [MIH] as parastatal body; Polytechnics; 78 private training institutions; 7
private universities; and 6 public universities [3 faculties responded for the University of Mauritius]). The sampling
techniques included purposive sampling of public and private tertiary education institutions, as well as the MITD
centers, and the random sampling of private training institutions.
Table A. Percentage of mentions in which E&T institutions train people, by economic sector
 Economic Sector                                              Percent
 Professional, scientific activities*                         19%
 Information and communication                                16%
 Administrative and support service activities                11%
 Accommodation and food service activities                    10%
 Manufacturing                                                9%
 Financial and insurance activities                           7%
 Human health and social work activities                      6%
 Other service activities                                     5%
 Education                                                    4%
 Transportation and storage                                   4%
 Agriculture, forestry and fishing                            4%
 Construction                                                 3%
 Arts, entertainment and recreation                           1%
 Wholesale and retail trade; repair of motor vehicles
                                                              0.4%
 and motorcycles
 Real estate activities                                       0.4%
 Electricity, gas, steam and air conditioning supply          0.4%
 Total                                                        100%
Note: *It also includes “technical activities”, referring to design and photographic activities.
                                                                                                               126
                                 Public                                               Private
                                                                           Poly-                    Private       Public
 Qualifications Level           Training       MITD           MIH                     Training
                                                                           tech.                     Uni.          Uni.
                                  Inst.                                                 Inst.
 No qualifications                27%             11%          -             -            5%             -            -
 CPE                              20%             11%          -             -            9%             -            -
 SC / O-Level                     13%             44%         50%          33%            20%           10%          4%
 HSC / A-Level                    20%             33%          -           33%            23%           35%          26%
 NQF-6 Diploma                        7%           -           -           33%            14%           25%          17%
 BA                                   7%           -          50%            -            18%           20%          26%
 MA                                   7%           -           -             -            9%            10%          22%
 Doctorate                            -            -           -             -            1%             -           4%
 Total                            100%         100%           100%         100%           100%          100%         100%
                                                                                                               128
                 Public                                            Private
                                                       Poly-                   Private      Public
 SES            Training     MITD           MIH                    Training
                                                       tech.                    Uni.         Uni.
                  Inst.                                              Inst.
 Low                29%       63%           n.i.        40%         28%         16%          28%
 Medium             66%       34%           n.i.        40%         54%         64%          54%
 High               5%        4%            n.i.        20%         18%         20%          18%
 Total             100%      100%           n.i.       100%         100%        100%        100%
Table F: Partnerships Established with Public Institutions, Private Companies, Universities, International Entities,
or Any Kind of Organization, by Type of Institution
Table G: Workplace Learning Required in the Five Top Programs*, by Type of Institution
                              Internship/
 Institution Type                                  Dual Training    Other**        Total
                             Apprenticeship
 Public Training
                                    n.i.                n.i.          n.i.          n.i.
 Institutions
 MITD Centers                       85%                15%            0%           100%
 MIH                                 -                100%             -           100%
 Polytechnics                       100%                 -             -           100%
 Private Training
                                    94%                  -            6%           100%
 Institutions
 Private Universities               100%                 -            0%           100%
 Public Universities                100%                 -            0%           100%
Notes:
*This refers to the five programs with highest student enrolments in 2019.
**Other workplace learning reported was Classroom Practice
                                                                                                                  129
Table H: Average Length of Workplace Learning in the Five Top Programs, by Type of Institution
                                 Length
 Institution Type
                                (Months)
 Public Training
                                    n.i.
 Institutions
 MITD Centers                       3.6
 MIH                               31.2
 Polytechnics                       n.i.
 Private Training
                                    6.2
 Institutions
 Private Universities               4.0
 Public Universities                3.6
 Total                              6.4
Table I: Estimated Percentage of Graduates from the Five Top Programs Who Find a Job, by Type of Institution
   Table J: Percentage of Institutions Providing the Following Support to Students to Find a Job:
                                        Public                                           Private
                                                                             Poly-                   Private     Public
    Support Offered                    Training      MITD        MIH                     Training
                                                                             tech.                    Uni.        Uni.
                                         Inst.                                             Inst.
    No support is offered              80%          40%         100%          0%          58%         14%         0%
    Job placement during
                                        0%          60%          0%          100%         22%         57%        57%
    studies
    Collaboration on projects
                                        0%          40%          0%          100%         14%         57%        86%
    with potential employers
    Career counseling or
                                        0%           0%          0%          100%         21%         86%        43%
    professional orientation
    Career services, such as job
    listings, job fairs, resume
                                       20%          40%          0%          100%         14%         71%        57%
    review, mockup interviews,
    etc.
    Mentoring from
                                        0%          20%          0%          100%          8%         57%        71%
    teachers/trainers
    Connections with employers          0%          60%          0%          100%         35%         86%        71%
    Other                              20%          20%          0%          100%          3%         43%         0%
Table K: Percentage of Institutions Implementing the Following Mechanisms to Ensure the Relevance of Programs:
                                          Public                                          Private
                                                                                Poly-                 Private     Public
Mechanism Implemented                    Training      MITD         MIH                   Training
                                                                                tech.                  Uni.        Uni.
                                           Inst.                                            Inst.
Conducting studies or assessment of
                                             60%          0%       100%         100%        45%        100%        83%
skills needs (formal)
Analyzing local training and labor
                                             60%        40%           0%        100%        64%        100%        83%
market (informal)
Consulting the industry or private
sector when opening a new program            60%        80%           0%        100%        36%        86%        100%
or course
Designing the curricula based on
                                             40%        40%        100%          0%         36%        86%         83%
competency standards
Designing the curricula based on
                                             40%        20%           0%        100%        41%        29%        100%
industry or private sector standards
Delivering the curricula by the
                                             20%        40%        100%         100%        49%        43%         83%
industry or sector experts
Other                                        20%          0%          0%         0%         15%        14%         17%
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            131
  Table L: Percentage of Mentions in which Institutions Report Training People in the Following Skills, by Economic
  Sector
Construction
Education
Manufacturing
  Table M: Percentage of Mentions in which Institutions Report Training People in the Following Skills, by Type of
  Institution
                                                       Public                                                                                                                                                                                                                                                                                        Private
                                                                                                                                                                                                                                                                                                                                                                                                                  Private                                                                           Public
   Skill Type                                         Training                                                                                       MITD                                                  MIH                     Poly-tech.                                                                                                        Training
                                                                                                                                                                                                                                                                                                                                                                                                                   Uni.                                                                              Uni.
                                                        Inst.                                                                                                                                                                                                                                                                                          Inst.
   Cognitive                                            29%                                                                                          24%                                                   23%                                                                 24%                                                                     19%                                                         19%                                                                              20%
   Socio-
                                                               22%                                                                                   19%                                                   30%                                                                 19%                                                                              28%                                                23%                                                                              20%
   emotional
   Digital                                                     18%                                                                                   22%                                                   23%                                                                 23%                                                                              13%                                                25%                                                                              27%
   Technical                                                   31%                                                                                   34%                                                   24%                                                                 35%                                                                              40%                                                33%                                                                              34%
   Total                                                       100%                                                                                  100%                                              100%                                                                    100%                                                                             100%                                              100%                                                                              100%
                                                                                                         132
Table O: Percentage of Mentions in Which People are Trained in the Following Cognitive Skills, by Type of
Institution
                                 Public                                    Private
                                                                   Poly-              Private   Public
 Skill Type                     Training   MITD        MIH                 Training                        All Inst.
                                                                   tech.               Uni.      Uni.
                                  Inst.                                      Inst.
 Read and write                  36%        0%          0%         80%       4%        26%      10%            8%
 Do basic math
                                 12%       28%          0%         80%       5%         6%      10%            7%
 operations
 Scientific/technical
                                 44%       76%        100%         80%      24%        49%      83%            34%
 knowledge
 Problem-solving or
                                 68%       76%        100%         80%      52%        91%      87%            59%
 general reasoning
 Critical/analytical
                                 64%       56%        100%         80%      46%        89%      87%            53%
 thinking
 Others                           0%        0%          0%          0%       0%         3%      17%            1%
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             133
Table P: Percentage of Mentions in Which People are Trained in the Following Cognitive Skills, by Economic Sector
Construction
Education
Manufacturing
 Table R: Percentage of Mentions in Which People are Trained in the Following Socio-Emotional Skills, by Type of
 Institution
                                                                                                                                Public                                                                                                                                                                                                                                  Private
                                                                                                                                                                                                                                                                                                                           Poly-                                                                                        Private                                                                         Public
   Skill Type                                                                                                                  Training                                                              MITD                      MIH                                                                                                                                      Trainin                                                                                                                                                       All Inst.
                                                                                                                                                                                                                                                                                                                           tech.                                                                                         Uni.                                                                            Uni.
                                                                                                                                 Inst.                                                                                                                                                                                                                                  g Inst.
   Interpersonal skills                                                                                                                                   48%                                           36%                    100%                                                                                        80%                                                         51%                               83%                                                                            87%                                   55%
   Communication and listening,
                                                                                                                                                          60%                                           68%                    100%                                                                                        80%                                                         52%                               91%                                                                            87%                                   59%
   oral presentations
   Regulation of emotions                                                                                                                                 4%                                            32%                    100%                                                                                        80%                                                         40%                               57%                                                                            33%                                   40%
   Behavioral and attitudinal
                                                                                                                                                          56%                                           40%                    100%                                                                                        80%                                                         51%                               91%                                                                            87%                                   56%
   factors
   Others                                                                                                                                                 0%                                               8%                  0%                                                                                           0%                                                                1%                          0%                                                                             0%                                      1%
 Table S: Percentage of Mentions in Which People are Trained in the Following Socio-Emotional Skills, by Economic
 Sector
                          Accommodation and food service activities
Construction
Education
Manufacturing
          Digital content creation: Create new or modify existing digital content, while
                                                                                                  97        13.18%
          understanding copyrights, licenses, and programming.
Table U: Percentage of Mentions in Which People are Trained in the Following Digital Skills, by Type of Institution
                                          Public                                           Private
                                                                               Poly-                    Private        Public          All
Skill Type                               Training      MITD        MIH                     Training
                                                                               tech.                     Uni.           Uni.          Inst.
                                           Inst.                                             Inst.
Devices and software operation 40% 64% 100% 80% 12% 17% 37% 19%
Information and data literacy              24%          44%        100%        80%           9%          34%           70%            19%
Digital communication and
                                           20%          36%        100%        80%          17%          80%           87%            28%
collaboration
Digital content creation                   12%          36%         0%         20%          12%          49%           70%            19%
Table V: Percentage of Mentions in Which People are Trained in the Following Digital Skills, by Economic Sector
Construction
Education
Manufacturing
Table X: Percentage of Mentions in Which People are Trained in the Following Technical or Job-Specific Skills, by
Type of Institution
                                Public                                       Private
                                                                   Poly-                Private        Public
 Skill Type                    Training     MITD        MIH                  Training                           All Inst.
                                                                   tech.                 Uni.           Uni.
                                 Inst.                                         Inst.
 Custom-service
                                 20%         52%        100%        80%        44%       57%           53%        46%
 orientation
 Creativity skills               28%         52%         0%         80%        40%       83%           67%        45%
 Selling or marketing skills     20%         28%         0%         80%        22%       46%           53%        26%
 Persuasion and
                                 20%         8%          0%         80%        27%       60%           57%        30%
 negotiation skills
 Leadership,
 entrepreneurship and             4%         12%         0%         0%         31%       51%           43%        30%
 management skills
 Mentoring skills                20%         4%          0%         80%        29%       60%           17%        29%
 Teamwork skills                 56%         44%        100%        80%        47%       89%           87%        53%
 Manual skills                   20%         56%         0%         20%        13%       6%            50%        17%
 Technical ability               28%         60%        20%         80%        23%       11%           30%        25%
 Other TVET skills                0%         12%         0%         0%          2%       0%            17%         3%
 Other professional-
                                 20%         4%         100%        0%          4%        0%           17%        6%
 specific skills
 Others                           0%         0%          0%         0%          3%        0%           17%        3%
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      138
        Table Y: Percentage of Mentions in Which People are Trained in the Following Technical or Job-Specific Skills, by
        Economic Sector
Construction
Education
Manufacturing
        A. Mauritius Research and Innovation Council, National Innovation and Research Fund with
           budget of Rs 100 million for 2019/2020 (USD 2.6M)
1   Collaborative Research and Innovation        Matching grant up to Rs 5M (USD 134k)                  Applications obtained: 51 applications
    Grant Scheme (CRIGS)                                                                                received since 2014.
                                                 Applicants: MSMEs and large local enterprises that
    Private sector led research                  have been registered in Mauritius for at least one     Projects approved: 23 ongoing collaborative
    development and innovation initiative        year.                                                  projects between private companies and
    to bridge the gap between academic                                                                  academic/research institutions.
    research and private sector needs.
                                                                                                        Total project value of ongoing projects is Rs
                                                                                                        148M, with the government contributing
                                                                                                        approx. Rs 64.6M and private sector
                                                                                                        contributing approx. Rs 86.5 M.
2   Pole of Innovation Grant Scheme              Matching grant up to Rs 8M per pole (USD 200k)         Applications obtained: 7 applications received
    (PoIGS)                                      with an annual maximum ceiling of Rs 3M (USD           under first call and 6 applications under
                                                 81k), for a duration of 36 months.                     second call for proposal.
    Creation of innovative products/
    services and goods and spurring              Applicants: Publicly-Funded Institutions and Private   Projects approved: 3 ongoing projects under
    innovation through advanced research         Post-Secondary Educational Institutions or             first call of proposal, with a total project value
    and partnerships among local                 Polytechnique.                                         of Rs 83.0 M, private/academic/research
    institutions and/or companies and/or                                                                contribution of Rs 58.4 M (USD 1.5M) and the
    international stakeholders.                   Relevant Ministries/Parastatals and private bodies    government through MRC contributing
                                                 conducting research and innovation activities are      approx. Rs 24.6 M.
                                                 also eligible.
                                                                                                        Applications under second call for proposal
                                                                                                        currently under review.
    Proposals shall combine action-research     Applicants: NGOs and/or public funded bodies in
    and a social innovation potential with      collaboration with academic/research
    tangible outcomes in social                 institutions/private sector companies.
    development research areas including
    but not limited to social integration of
    vulnerable groups, equal opportunities
    and environmental issues.
5 National SME Incubator Scheme (NSIS) Three (3) accredited private incubators: Out of the 106 projects incubated by the NSIS:
    Government and accredited private           1. Turbine Incubator Ltd, (turbine.mu);                •          5 start-ups have successfully
    sector incubators work in partnership to                                                           graduated and are currently operating
    foster the growth and development of        2. Verde Ventures,                                     independently and are faring very well as per
    innovative businesses.                      (http://www.verdefrontier.mu/ventures/)                the Incubators’ report.
                                                3. La Plage Factory, (coworking.mu/incubator).         •         4 Projects have been terminated
                                                                                                       prematurely due to unsatisfactory progress.
6   Proof of Concept Scheme (PCS)               Grant up to Rs 1 million (USD 26.9k) per project for   Applications obtained: 34 applications
                                                up to 12 months.                                       received since February 2017.
    Scheme designed to assist innovators in
    advancing their research outputs and        Applicants:                                            Projects approved: 6 ongoing projects
    ideas with a view to developing                                                                    involving 6 private companies - total project
    prototypes, establishing proof of            i. MSMEs and Large enterprises;                       value of Rs 11.2 M, with private sector
    concept and validating business cases.      ii. Start-Up companies; and                            contribution of Rs 5.3 M and the government
                                               iii. Research institutions in collaboration with
                                                                                                       through the MRIC contributing approx. Rs 5.9
                                                    enterprises/companies.
                                                                                                       M.
                                                  Enterprises/companies and research institutions
                                                  must be already existing legal entities registered
                                                  in the Republic of Mauritius;
7   Research and Innovation Bridges (RIB)       A matching grant up to Rs 10 million (USD 267k)        Applications obtained: 4 applications received
                                                                                                       since December 2017
    Scheme designed to improve the              Applicants: Small, Medium and Large company
    competitiveness of Mauritius through        registered at the Registrar of Companies in the        Projects approved: 2:
    bilateral and multilateral collaborative    Republic of Mauritius for at least one (1) year.
    research and innovation partnerships                                                               1 ongoing project - total project value of Rs
    between Researchers and Industry of         Eligible partners:                                     6.4 M (USD 151k), with private sector
    the two or more countries.                                                                         contribution of 3.2 M and government
                                                •    A Company (Small, Medium, Large) from any         contribution through MRIC of Rs 3.2 M) with a
                                                     of the partner country(ies)                       link created with Australia (1 university).
                                                •    A public/private Research Organisation
                                                     /Academic Institution from any of the partner     1 project approved in March 2019 total
                                                     country(ies)                                      project value of Rs Rs 6.4 M - total project
                                                                                                                                          141
Source: MRIC
       B. SME Mauritius, annual budget of approx. Rs 90 M for 2018-2019 (including operating cost and
          provision for SME Schemes)
 1      SME Graduate Scheme                                      A monthly stipend of Rs 14,000 based      Projects approved: As at 30 June
                                                                 on attendance will be provided to each    2019, some 534 graduates were
        The SME Employment Scheme targets some 1,000             graduate during this period while the     placed under the Scheme in
        graduates.                                               employer will pay the monthly             Mauritius and 43 graduates in
                                                                 traveling costs.                          Rodrigues with disbursed amount of
                                                                                                           over Rs 18 M.
 2      Certification and Accreditation Scheme                   Up to Rs 200,000, 80% of costs            Projects approved: As at 30 June
                                                                                                           2019, there were 64 beneficiaries.
        SME Mauritius is actually leading this Scheme in                                                   Out of budgeted amount of Rs 3.5 M
        close collaboration with the Mauritius Standards                                                   (USD 89k), Rs 618,29 (USD 15.7k)
        Bureau (MSB) for the MS165 accreditation and eco-                                                  has been disbursed.
        labelling.
 3      SME Productivity Improvement Scheme                      A grant of 20% of the cost of             Projects approved: As at 30 June
                                                                 Productivity Improvement Program up       2019, some 26 beneficiaries
        Providing SMEs with technical expertise to improve       to a maximum of Rs 50,000 (USD 1,3 k).    benefited from this Scheme. Out of
        their internal value creation functions, thereby                                                   Rs 3 M earmarked in the Budget
        directly impacting on their overall competitiveness      Applicants: Enterprises with an annual    2018-2019, Rs 440,000 (USD 11k)
        and sustainability.                                      turnover not exceeding Rs 50M, and in     has been disbursed.56
                                                                 operation for at least two years.
        Phase 1 consists of an audit of the internal functions
        and in-plant improvement proposals, while Phase 2
        consist of implementation of proposals to be closely
        monitored by SME Mauritius.
 4      Communication & Visibility: Online Presence              Up to Rs 35k, 80% (USD 909) for online    NA
                                                                 presence and marketing.
Applicants:
 5      Access to Market Barcode Registration                    Implementation of barcoding which         Projects approved: As of June 30,
                                                                 helps in tracking sales of products and   2019, 117 have benefitted from the
                                                                 relationship with customers.              barcode scheme
Applicants: SMEs
56   http://cooperatives.govmu.org/English//DOCUMENTS/ANNUAL%20REPORT%202019-20%20FINAL.PDF
                                                                                                                                            142
 6      Training: Mentoring & Hand-holding                       Applicants: SMEs.                           Projects approved: As of June 30,
                                                                                                             2019: 118 projects
        A developmental partnership through which
        mentors/industry-experts share their lifelong
        acquired experience to foster the sustainable            Assistance to each SME will begin with
        growth of SMEs.                                          a ‘growth diagnostic’; this will evaluate
                                                                 all key elements of the business, which
                                                                 contribute towards increased sales and
                                                                 business growth. The intention is to
                                                                 identify, in order of priority, the
                                                                 weaknesses or gaps that, when
                                                                 remedied, will lead to the highest.
 7      Inclusive Business: Techno & Skills Transfer             Create a partnership with other SMEs        Less than 50
                                                                 through an inclusive business approach
                                                                 and receive a 15% refund on all
                                                                 transactions made.
Applicants: SMEs.
 9      SME Development Certificate                              The project value should not exceed Rs      Data on SME Development Scheme
                                                                 20 Million (USD 509k).                      Certificate (as at 30 June 2019)57:
        Holders of the SME Development Scheme Certificate
        will be eligible for the following incentives and        Applicants: enterprises:                     • Program introduced in January,
        facilities:                                                                                             2016.
                                                                  - with annual turnover not exceeding        • Number of applications received
        (a) Income tax holiday for the first 8 years and other      Rs 50 Million;                              and examined: 582.
        tax concessions.                                          - incorporated as a small company           • Approved: 414, with the
                                                                    under the Companies Act, or                 following sector breakdown:
        (b) Business support solutions from SME Mauritius.        - formed as a Cooperative Society, or         Ocean economy – 20; ICT – 25;
                                                                    (iv) an individual issued a Business        Food processing (including
        (d) Fast-track mechanism for obtaining permits and
                                                                    Registration Card; on or after 2            bakery & pastry) – 61;
        licences.
                                                                    June 2015 and registered under the          Manufacturing – 106; Handicraft
        (e) MauBank SME Financing Scheme which are as               SME Act 2017.                               -13; Agri-Business – 185;
        follows: (i) Interest rate (Key Repo Rate less 1.0%),                                                   Recycling/Green- 4.
        currently 2.5% for the first 4 years. (ii) A maximum
        of 90% project financing with maturity of up to 10
        years.
 10     Foreign Expertise and Technical Assistance Scheme        Provision for all costs relating to         Out of the Rs 2M earmarked for this
        in Handicraft                                            foreign experts’ fees, fares,               Scheme, a total of Rs 1,1M has been
                                                                 accommodation, and transport.               disbursed for the financial year
        Ongoing: Foreign Expertise and Technical Assistance                                                  2018-2019.
        Scheme will be set up to boost the Handicraft            Applicants: SMEs
        Sector. This will bring innovation in product                                                        Projects approved: 54 SMEs and
        development, design in order to remain competitive                                                   trainers benefited under this
        on the market.                                                                                       Scheme58
 11     Certification under ‘Made in Moris’ label                Rs 5,000 per SME (USD 130).                 Projects approved in 2017/2018: 20
                                                                                                             SMEs have adhered to this concept
57   http://cooperatives.govmu.org/English//DOCUMENTS/ANNUAL%20REPORT%202019-20%20FINAL.PDF
58   http://cooperatives.govmu.org/English//DOCUMENTS/ANNUAL%20REPORT%202019-20%20FINAL.PDF
                                                                                                                                                143
-Financial restructuring
Sources: smemu.org; The Ministry of Business, Enterprise and Cooperatives (MoBEC) Annual Reports for 2018-
2019 and 2017-2018.
 1    Smart City Scheme                   The Government of Mauritius has set up the ‘Smart City Scheme’, providing a clearly defined
                                          enabling framework and an attractive package of fiscal and non-fiscal incentives to investors. This
59http://enterbusiness.govmu.org/English//DOCUMENTS/ANNUAL%20REPORT-
%20(AS%20AMENDED%20BY%20GOVT%20PRINTING)%20(1).PDF
                                                                                                                                               144
                                       paves the way for tremendous investment opportunities in a wide array of components in the
                                       pioneering urban development.
 2      Property Development           The Property Development Scheme (PDS), which has replaced the IRS and RES, allows the
        Scheme                         development of a mix of residences for sale to non-citizens, citizens and members of the Mauritian
                                       Diaspora
 3      Sme Refund Scheme              The Participation in International Fairs SME Refund Scheme has been set up by the Government to
                                       finance the participation of Small and Medium Enterprises (SMEs) in international fairs. The
        MUR 200,000 (USD 5k)           objective of the scheme is to assist SMEs to expand their businesses through their participation in
                                       export promotion activities.
 4      Film Rebate Scheme             In its endeavor to develop new sectors of activity within the creative arts industry, the Government
                                       of Mauritius, through the Board of Investment has introduced the Film Rebate Scheme. The scheme
                                       allows 30 per cent refund on all the Qualifying Production Expenditures (QPPE) incurred by a film
                                       producer in respect of his/her project in Mauritius.
 5      Mauritian Diaspora Scheme      The Mauritian Diaspora Scheme has been set up with a view to attract members of the Mauritian
                                       Diaspora back to Mauritius to participate in the economic development of the country. Any
                                       member of the Mauritian Diaspora who, before 24 March 2015, has been living and working
                                       outside Mauritius and has the necessary skills, talent and experience and who is willing to return
                                       and serve Mauritius is eligible to apply for registration under the Scheme.
 6      Regulatory Sandbox License     The Regulatory Sandbox License (RSL) offers the possibility for an investor to conduct a business
                                       activity for which there exists no legal framework, or adequate provisions under existing legislation
                                       in Mauritius. The RSL will be issued by the Economic Development Board to eligible companies
                                       willing to invest in innovative projects according to an agreed set of terms and conditions for a
                                       defined period.
 7      Speed-To-Market Scheme         As per Budgetary Measures 2017/18 the Speed to Market Scheme (STMS) for the Textile and
                                       Apparel exports on the European markets has been extended to Jewellery, Medical Devices, Fruits,
                                       Flowers, Vegetables, Chilled Fish, Articles of Leather, Footwear, Watches, and Fabric Plush Toys to
                                       further address the threats from Brexit. The Scheme will entail a 40% rebate on Air Freight cost (All-
                                       in-prices) to Europe
 8      Freight Rebate Scheme          Exporters are informed that, as announced in Budget 2014, they may apply for a refund of 25% of
                                       the Basic Freight Cost to the maximum of USD 300 per 20-feet container and USD 600 per 40-feet
                                       container exported to eligible Ports in Africa, Madagascar and Reunion Island
 9      Export Credit Guarantee        The Trade & Export Office of the Economic Development Board-Mauritius, the implementing
        Scheme                         agency of the Export Credit Insurance Scheme for Africa, has signed Memorandum of
                                       Understandings (MoUs) with eligible credit insurance providers
 10     Food Processing Scheme         The Registration Certificate (Food Processing) has been introduced to promote global value chain
                                       through the cultivation and importation of agricultural products to be used as raw materials for
                                       processing into intermediate and finished products and to encourage re-export activities
Source: EDB
       D. Research programs funded by the Higher Education Commission under the Research Fund.
          Budget of the Research Fund for 2017/2018 was Rs 20M60 (USD 500k)
1 Early Career Research Grant Rs 500,000 (USD 13.k) per research project
60   http://www.tec.mu/current_budgets
                                                                                                                                           145
2    Research Publication Incentive Scheme                                          Institutions will be paid a fee as follows: Rs 10,000 per
                                                                                    peer-reviewed journal publication*. Rs 7,000 for book
                                                                                    chapters. Rs 20,000 for edited book. Rs 40,000 for
                                                                                    authored book.
4 Team-Based Research in Specific Discipline/Field Rs 3.0M (USD 78k) for three years.
6    Matching Grant Scheme                                                          The matching grant will be equivalent to the value of
                                                                                    external fund raised up to a maximum of MRU 500,000
     The objective of the scheme is to encourage public Tertiary Education          (USD 12.7k) per research project.
     Institutions to raise funding from external sources, local or overseas, for
     carrying out research.
7    Enhancing Research Capacity To Bridge The Gender Gap                           The Scheme provides for financial assistance, up to a
                                                                                    maximum of MUR 500,000 over a period not exceeding
     The objective of the scheme is to bolster research by women in all fields      three years.
     including engineering and technology-related fields, where they are
     presently significantly underrepresented.
8 Incentive Scheme for Masters By Research/Doctoral Completion The grant is limited to the tune of:
9    Top-up TEC's MPhil/PhD Scholarship                                             The Scheme provides for a top-up allowance of Rs 10,000
                                                                                    monthly as from the date of publication by awardees for the
                                                                                    remainder of the MPhil/Doctoral Program by Research
                                                                                    Scholarship.
10   Research Fellowship Scheme for Academic Staff in Publicly Funded               The Scheme aims to provide part funding to academic staff
     Tertiary Education Institutions (TEIs)                                         of public TEIs in Mauritius to enable them to spend 8-12
                                                                                    weeks in a University/research institution overseas to
                                                                                    advance their research. The fellowship is intended to assist
                                                                                    local researchers to pursue and foster international
                                                                                    research collaboration.
11   Scheme for International Conferences/Workshops For MPhil/PhD                   Students will be funded up to a maximum of Rs 50,000
     Students                                                                       towards meeting the costs of registration fees for the
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Source: www.tec.mu.
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Government
 Wage   Assistance       Enterprises received support for all of their employees drawing a monthly basic     Rs 15.2 bn
 Scheme                  wage of up to Rs 50,000 subject to a cap of Rs 25,000 per employee.
                         •          Mar-May 2020: all private sector
                         •          Jun 2020: Tourism sector, Sports and recreational activities
                         •          Jul-Dec 2020: Tourism Sector
                         The assistance was increased to a maximum of Rs 25,375 for those earning a
                         basic wage of Rs 50,375 per month.
                         •          Jan-Apr 2021: Tourism Sector
                         •          Mar-Apr 2021: All other sectors
                         Scheme being extended on a monthly basis
 Self      Employed      Eligible self-employed individuals received an amount of Rs 5,100 per month.        Rs 4.2 bn
 Assistance Scheme       •          Mar-May 2020: all self-employed
                         •          Jun 2020: self-employed in Tourism sector, Sports and recreational
                         activities
                         •          Jul-Dec 2020: self-employed in Tourism Sector
                         The monthly financial assistance was increased to Rs 5,287.
                         •          Jan-Apr 2021: self-employed in Tourism Sector
                         •          Mar-Apr 2021: self-employed in all other sectors
                         Scheme being extended on a monthly basis
 One-Off Grant to        One-off grant of Rs 10,000 paid to self-employed persons                            Rs 2.25 bn
 Self-Employed
 Work Permits            All work permits for expatriate workers that will expire in year 2020 were
                         extended automatically up to 31st December 2021.
 Freight        Rebate   The Freight Rebate Scheme was extended for exports to South Africa and
 Scheme                  Tamatave up to 31st December 2020. It has been further extended to all African
                         countries.
 Speed to Market         The Scheme was extended for exports to Africa, Japan, Australia, Canada and
 Scheme                  Middle East up to 31st December 2020.
 Export        Credit    The Export Credit Insurance Scheme has been extended to cover all exports.
 Insurance Scheme
 Environment             The Fee of 0.85% charged on the monthly turnover of hotels, guest houses and
 Protection Fee          tourist residences has been suspended up to 30 June 2020.
 Training Levy           The training levy payable by operators in the tourism sector has been reduced
                         by 0.5 percentage points as from 15th March 2020.
 Port charges            Waiving of port dues and terminal handling charges for exports up to June 2020.
                         These charges for exports were further waived up to December 2020 and
                         reduced by 50% for the period January to June 2021.
 Fees payable by         Government has waived the fees payable by sellers of vegetables, haberdashery        Rs 5 m
 sellers         of      and general merchandise in markets around the island during the curfew period.
 vegetables
 Support to Local        Local artists - Rs 19 million to finance the COVID-19 Action Plan 2020 to            Rs 19 m
 Artists    (Budget      support the production of virtual concerts.
 Measure)
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Support to National    Provision has been made in the budget to support the national carrier as it was         Rs 9 bn
Carrier                seriously affected by the COVID-19 pandemic.
Support to hotels      Introduction of an Aparthotels Scheme to enable existing hotels to convert part
                       of their accommodation units into serviced apartments that can be sold
                       individually.
Support to tourism     •     The licensees of Tourism Authority and Beach Authority are exempted
sector                       from payment of license fee for a period of two years.
                       •     The rental payment of state lands for hotels is waived for the upcoming
                             financial year.
                       •     The rebate under the Hotel Reconstruction and Renovation Scheme on
                             rental of state lands for hotels has been increased from 50% to 100% for
                             two years up to 30 June 2022.
                       •     Up to December 2021, companies operating under the Deferred Duty and
                             Tax Scheme as well as the Mauritius Duty Free Paradise are allowed to sell
                             their goods on the local market, provided they pay the taxes.
Increasing the         Training program managed by the HRDC for some 9,000 unemployed in various
National Training      fields including, amongst others, construction, manufacturing, logistics,
and Reskilling         ICT/BPO, agro-industry, renewable energy and circular economy.
Intake
Employment             Scheme to provide wage support of up to Rs 10,575 monthly to some 11,000
Support Scheme for     new employees in SMEs and MMEs provided that the entity has not laid off any
SMEs and MMEs          employee since September 2020
Deferment of Taxes     •    The income tax liability of companies under the Advance Payment System
                            (APS) has been deferred to June 2021.
                       •    For self-employed individuals, the advance payment of personal income
                            tax under the Current Payment System (CPS) payable in December 2020,
                            March 2021 and June 2021 will be paid together with the return in
                            October 2021.
Incentive to settle    The Tax Arrears Settlement Scheme (TASS) which provides full waiver of
Tax Due                penalties and interest on all tax dues has been renewed
Incentives for         All debtors to benefit from 100% waiver of the late submission penalty and
payment of Training    80% waiver of surcharge on late payment of Training Levy provided that the
Levy arrears           employer signs an agreement with the MRA by 30 June 2021 and effect
                       payment of all dues under an instalment programme up to 31 March 2022.
Air Freight Scheme     Support to the National Carrier in the provision of cargo services to export-
for Export-Oriented    oriented enterprises at affordable prices. Since November 2020, Air Mauritius
Enterprises            has already operated 5 flights to Paris at full cargo capacity. Additional flights
                       to Paris, Guangzhou and Antananarivo are also being explored for the period
                       January to June 2021
Financial Support to   Government has decided to provide financial assistance to Small and Medium
SMEs for the           Enterprises (SMEs) for the payment of the Salary Compensation for the months
payment of salary      of January 2021 to June 2021 as follows:
compensation 2021      •    Where the SME is not an export Enterprise, Rs 375 for each full-time
                            employee earning a basic wage or salary of up to Rs 50,375.
                       •    Where the enterprise is an Export Enterprise, Rs 235 for each full time
                            Mauritian employee earning a basic wage or salary of up to Rs 50,235. The
                            MRA will pay an amount of Rs 140, being part of the salary compensation
                            for 2021, as special allowance directly into the bank account of the
                            Mauritian employee.
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Financial support to   The period for the repayment of Value Added Tax (VAT) has been extended as
SMEs in the context    at date, to 15 July 2021.
of the second
lockdown.
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Bank of Mauritius
 Reduction in Key Repo Rate     The Bank of Mauritius has lowered the Key Repo Rate from 3.35% to
                                2.85% on 10 March and to 1.85% on 16 April 2020.
 Reduction in Cash Reserve      On 13 March, the Bank of Mauritius reduced the Cash Reserve Ratio               Rs 4 bn
 Ratio                          applicable to commercial banks from 9% to 8%. The amount released
                                through this cut is held in a special account at the Bank which
                                commercial banks can use for any facility to be granted to any
                                impacted economic operator.
 Bank of Mauritius Special      The Bank of Mauritius has introduced a Special Relief Programme for             Rs 5 bn
 Relief Programme (Banking)     an amount of Rs 5 billion through commercial banks as from 23rd
                                March 2020 up to 30 Sept 2020 to meet cash flow and working capital
                                requirements of economic operators, including SMEs. The interest
                                rate is capped at 1.5% p.a. and with the loan repayment period being 4
                                years, including a moratorium of up to 9 months on capital and
                                interest repayments.
 Commercial             banks   Commercial banks provided a moratorium of 6 months on capital
 moratorium to economic         repayment for existing loans for economic operators that are being
 operators                      affected by COVID-19. Extended to DEC
 Easing of Banking Guidelines   The Bank of Mauritius has put on hold the Guideline on Credit
                                Impairment Measurement and Income Recognition, which was
                                effective since January 2020. This measure will allow commercial
                                banks to continue supporting enterprises facing cash flow and
                                working capital difficulties in the context of COVID-19.
                                The Bank of Mauritius has also reviewed two of its guidelines, namely
                                the Guideline on Standardised Approach to Credit Risk and the
                                Guideline on the Computation of Debt-to-Income Ratio for Residential
                                Property Loans. With relation to its Guideline on Scope of Application
                                of Basel III and Eligible Capital, the Bank of Mauritius has deferred the
                                implementation of the last tranche of the capital conservation buffer
                                amounting to 0.625% to 1 January 2021. These measures will help
                                release more capital to banks whilst also giving them more flexibility
                                in terms of funding capacity and support they can provide to
                                customers.
 Special Foreign Currency       The Bank of Mauritius has introduced a Special Foreign Currency             $ 500 m =
 (USD) Line of Credit           (USD) Line of Credit targeting operators having foreign currency            Rs 19.5 bn
                                earnings, including SMEs.
                                The line of credit of an amount of USD 300 million was made available
                                through commercial banks at 6-month USD Libor.
                                This line of credit was available from the 24th March 2020 until the
                                30th June 2020 and repayment would be over a period of 2 years from
                                the effective date of disbursement.
                                The facility was extended for an amount of USD 200 million up to
                                December 2020 repayable one year after disbursement.
 Swap     Arrangement to        The Bank of Mauritius has introduced a USD/MUR swap arrangement             $ 200 m =
 Support Import Oriented        with commercial banks for an initial amount of USD 100 million.             Rs 7.8 bn
 Businesses                     This arrangement will enable commercial banks to support import-
                                oriented businesses.
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                              The swap arrangement was effective as from the 24th March 2020
                              until the 30th June 2020. It was thereafter renewed for an additional
                              amount of USD 100 million available up to December 2020.
Mauritius        Investment   The Bank of Mauritius has set up the MIC as a fully owned subsidiary.    Up to Rs 80 bn
Corporation Ltd (MIC)         The objective of the MIC is to mitigate contagion of the ongoing
                              economic downturn to the banking sector, thus limiting macro-
                              economic and financial risks. MIC will invest in large- and medium-
                              sized enterprises having a minimum annual turnover of Rs100 million;
                              Second, invest in companies geared towards building self-sufficiency
                              in key basic necessities; Third, invest in companies enhancing
                              Mauritius as an innovation-driven economy; and It will support the
                              development of return-generating key strategic assets and projects.
Exceptional contribution to   The Board of Directors of the Bank has provided Government with a        Rs 60 bn
government budget             one-off exceptional contribution of Rs 60 billion to assist Government
                              in its fiscal measures to stabilize the economy of Mauritius.
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 SIC  Equity      Participation   The SIC Ltd has launched an Equity Participation Scheme to assist         Rs 2.5 bn
 Scheme                           enterprises with annual turnover up to Rs 250 million to overcome
                                  their financial difficulties in the wake of COVID-19.
 SME Factoring Scheme             Enterprises with annual turnover of up to Rs 50 million are
                                  benefitting from a reduced interest rate of from 2.5% instead of 3.9%
                                  under SME Factoring Scheme.
 Leasing Equipment                Enterprises with annual turnover ranging between Rs 50 million and
 Modernization Scheme             Rs 1.5 billion are benefitting from a reduced interest rate ranging
                                  between 2.5% and 3.35% per annum.
 Corporate     Guarantees   to    ISP Ltd is issuing corporate guarantee to banks to enable them to
 banks                            grant loans to companies affected by COVID-19, on a case to case
                                  basis.
                                  For economic operators having a turnover of up to Rs 50 million (that
                                  is, the SMEs), the SIC is providing corporate guarantee of 60% of the
                                  credit facilities and 50% for operators with turnover above Rs 50
                                  million.
 SME Equity Fund Ltd              The SME Equity Fund Ltd has reduced its minimum return dividend
                                  rate requirement on equity/quasi-equity financing from 6% to 3% up
                                  to 31 December 2020.
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 Loan facilities by DBM    DBM will provide loans to enterprises without the need for
                           collateral for an amount up to Rs 1 million instead of Rs
                           350,000
Source: Ministry of Finance, Economic Planning and Development.
                                                                                154
Annex 5: Products with Preferential Market Access under new Trade Agreements that
could Boost Mauritius’ Export Complexity
155
156
157
158
159
160
161
162
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Multiple stakeholders need to be involved in the development of skills assessments, policies, and recommendations
pertaining the education and training, labor market, migration, and R&D areas. They include ministries, public
employment services, E&T institutions, regional- or sector-specific institutions, industry representatives and their
associations, and social partners, such as NGOs, and unions. To organize such array of actors, countries have mainly
deployed formal mechanisms to facilitate the discussions, in the form of advisory boards, or skills councils, as well
as legal provisions to organize consultations. In addition, informal mechanisms, such as work groups or round tables,
with specific objectives and a realistic time line, have also been developed to reach consensus.
Skills councils, sectoral councils, commissions or committees have been established by several countries (Australia,
Canada, Denmark, Estonia, Finland, France, Germany, Norway, Portugal, the Slovak Republic and the United
Kingdom, etc.) in the form of independent organizations providing a platform for stakeholders to discuss skills-
related issues or develop joint policy responses. Their tasks include: monitoring the labor market and forecasting
what skills will be needed; defining occupational standards and job competencies to help identify the skills and
qualifications needed for a particular job; organizing apprenticeships, and facilitating partnerships between training
providers and employers; helping in the design and implementation of policies to adjust to skill changes, etc.
In Singapore, the Future Economy Committee was set up to drive Singapore’s economy. It is chaired by the Deputy
Prime Minister and the Minister of Finance, and includes members from government, industries, unions, trade
associations, and E&T institutions. It is in charge of ensuring the implementation of recommendations guiding the
economic strategy for the next 5 to 10 years, the 2017 Report of the Committee on the Future Economy, advanced
by the Committee on the Future Economy (CFE), organized in five sub-committees led by private and public sector
co-chairs. The CFE relies on the 6 Industry Transformation Maps (ITMs) so far established, platforms for planning
and implementation in specific industries, and bringing together all relevant stakeholders. Each ITM is tailored to
the specific needs of an industry, and coordinated by a single Government agency. They put forward a growth and
competitiveness plan, featuring four pillars: (a) productivity, to support companies, and especially SMEs; (b) jobs and
skills, to invest in people to acquire deep skills, or redesign jobs; (c) innovation and technology, to leverage R&D and
adopt technology; and (d) trade and internationalization, to expand to overseas markets.
Norway responded to a fragmented skills policy (without vertical coordination among government levels, and
horizontal coordination among stakeholders) with the following governance arrangements:
•Skills Policy Council - advisory body for policy implementors and non-binding advice
•Future Skills Needs Committee – thinking body to provide evidence-based assessment of future skills needs for
planning and strategic decision making
•Inclusion of social partners (NGOs providing lifelong learning programs, unions offering training and scholarships)
and the Sami indigenous peoples as observers
Source: Committee on the Future Economy (2017) and OECD (2020).
                                                                                                                 164
South Korea’s 2018 PISA mean scores in reading (514), mathematics (526), and science (519) are among the highest,
making the country’s skills formation a case to study. These are some salient factors, impossible to replicate given
the uniqueness of context, but providing important lessons:
•        Economic expansion was closely associated with its education system development. Since the 1960s, Korea
committed to an industrialization program for which investments in elementary school were crucial to produce
unskilled but literate workforce for labor-intensive manufacturing. By mid-1970s, heavy industries were developed,
needing a skilled workforce, so vocational high schools, vocational colleges, and engineering-major colleges were
created. In the 1980s, the country deregulated various sectors, and labor demand increased as the economy grew.
Concurrently, it expanded higher education, strengthening science and engineering fields to produce white-collar
workers, and invested in R&D. In the 1990s and 2000s it pursue high-value-added manufacturing by promoting high-
technology innovation and highly skilled workers in ICT and biotechnology.
•        Korea moved to a skills formation regime producing general skills in universities, rather than in the
workplace or vocational schools (representing 18 percent of enrolment rates, compared to 44 percent in OECD
peers), which was the case in the past. Higher education promotes knowledge-intensive and high-technology
industries, especially in ICT.
•        Government’s interventions turned out to be critical, but today is only a facilitator, with business having a
strong voice. Centralization made possible an effective coordination between industrial and education policies.
However, government’s role is today that of a facilitator, and democratization shifted the power balance from the
state to business, which exercise their voice strongly in the skills system.
•        The government prioritized education spending and private resources are important. Government spending
in education increased more than 29 times between 1960s and 2000s, reaching in 2002 7.1 percent of GDP, and 5.6
percent in 2016 (around the OECD average). However, budget constraints are less limiting, given the large flows of
private funding in secondary (40 percent) and tertiary education (70 percent).
•        Teachers are supported. High academic achievement is maintained despite large class sizes. The
government recruits competent people for the teaching profession, removed fees in 1990 to train public teachers,
provide high salaries, and job security.
•        Student selection is reserved at the university level, which is one of the most stressing events in Koreans
lives, and draining large amounts of expenses in private tutoring. Lower secondary graduates decide between
attending an academic or a vocational high school. Despite the possibility for vocational graduates to enter higher
education, few will do it.
•         Higher education expanded with the abolishment of college entrance examinations in the 1980,
accompanied by renovation of facilities and introduction of incentives for teachers. In the 1990s, the numbers of
institutions and students increased steeply because of regulations. The government has strategically expanded and
limited the enrollment quotas in specific fields to avoid the oversupply and underemployment of graduates.
•         Training has been supported by industries based on a levy training scheme, instead of participating in the
apprenticeship model like the German one. Government initiatives included the establishment of training
institutions in the 1980s that developed training programs tailored to firms. Since then, many companies have
established their own training departments and training centers with instructors trained by the initial training
institutions. An employment insurance scheme was established in 1995 to offer vocational training for employees.
The Korean Skills Quality Authority established in 2015 has the key role of ensuring training quality, based on
employability outcomes, and identifying low quality training. In addition, firms participate in the lifelong learning
movement, based on a voucher system for individuals learning.
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•        The government formulated a new industry-academia collaboration system, given the poor interaction
between universities and business at the technical level, as a result from large firms building up their own training
systems. The new collaboration takes into consideration the diverse regional characteristics and unique
circumstances of universities and industries. It introduced a contract-based system that allows to reflect the industry
needs in the university matters e.g., in terms of the student quota, student selection process, curriculum, teaching
and learning processes, etc. This also enables the practical application of research.
•         Current challenges include an imbalance between quantitative expansion and qualitative improvement;
stress resulting from students’ preparation for college level, focused on rote memorization; and large enterprises
are able to compete to attract, develop, and retain employees to build knowledge-based organizations, while SMEs
suffer from a lack of skilled workers.
Sources: Anna, K., and Byung-Shik, R. (2006); Di Maio, G. (2020); Fleckenstein, T., and Soohyun, C. (2018); and
OECD (2016).
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In 1995 South Korea introduced a levy-grant system, in which enterprises paid a training levy of on average
US$1,000 and were reimbursed for the costs incurred in training their employees (100 percent the large
enterprises and 270 percent the SMEs). SMEs represented 99 percent of all enterprises and 88 percent of all
employment and needed the most support in training activities. However, despite the fact that they were paying
the training levies, they were not benefiting from the levy-rebate program:
• Only 5 percent of SMEs were participating in the program, compared to 78 percent of large enterprises.
•       SMEs contributed with 4.5 million to the levy fund, while large enterprises 2.4 million, but the rate of
reimbursement for SMEs was 15 percent, while it was 30 percent for larger enterprises.
As a solution, an SME Training Consortiums was designed and piloted in 2001. “Training Managers” for groups of
SMEs were hired with public funds. Groups of 30 to 50 SMEs in the same area and industry were assigned two
Training Managers. Training topics included management, accounting, tax administration, financial, technical, etc.
It was launched by the Ministry of Labour and Home Affairs, and the training implemented by the Korean Chamber
of Commerce and Industry (KCCI). Importantly, the operating committee also comprised SMEs members, and
training experts. It was piloted in 3 cities (Busan, Incheon, and Kwangjoo), and 240 SMEs and 6,500 workers
participated. After the pilot, the rebate rate for SMEs increased to 48 percent, and the share of SMEs participating
in training to 50 percent.
After the successful piloting, the Training Consortiums were expanded in 2003 to the whole country, reaching
8,000 SMEs and 20,000 workers trained. By 2005, the program added new ways of training, including large buyers
and universities, and private training providers, in addition to the KCCI. By 2007, the program reached 134,000
SMEs and 295,000 workers trained.
5. More support for in-plant and on-the-job training, including mobile training
This annex proposed a methodology for prioritization of sectors in Mauritius for enhanced scrutiny on competition in terms of
their effects on inclusive growth based on international experience and available data in Mauritius. It should be noted that there
are differing criteria and mechanisms to determine how to allocate resources for reactive case-loads as opposed to proactive
market studies or investigations. This methodology is focused on the latter.
Generally, criteria that are commonly used by agencies in prioritization include the following:
2. Whether there is an impact on the economy or the sector is a key sector in the economy
     •    United Kingdom: The UK Competition and Markets authority (CMA) has a prioritization mechanism that is focused on
          the impact and strategic significance of the work.61 This is balanced against the risk and resources involved in
          undertaking it. In terms of impact they look at direct and indirect effects on consumer welfare, and additional economic
          impact on efficiency, productivity and the wider economy. They assess strategic significance is based on their stated
          vision and goals. For example, in their last published vision and strategy document they noted that they would prioritise
          regulated sectors, emerging sectors and models, themes as a result of economic circumstances and markets that have
          historically been public services.62
     •    Belgium: In Belgium the competition authority has a prioritization methodology that assigns a priority level to each case
          in light of its “impact on the economy and competition in Belgium, the interest of the consumer, the availability of
          resources, proof, precedent value, gravity of infringement, sector.”63
     •    United States: In the US, the Department of Justice uses a matter-by-matter analysis based on various factors including
          “the volume of commerce affected, geographic area, impact of investigation, whether it affects the federal government,
          if it is criminal, the degree of culpability of conspirators and the deterrent impact”. 64
     •    South Africa: The South African Competition Commission in early stages used two criteria for prioritization. Firstly,
          competition concerns such as degree of concentration, barriers to entry, price being unrelated to cost, irregular price
          differences and a low rate of price changes. Secondly, they considered alignment to government economic policy and
          sector priorities. This included importance to economic policy, importance to the country’s competitiveness and
          effective working, the extent to which it provides essential inputs to other sectors, and the extent to which it contributes
          to empowerment, new entry and the growth of SMEs. In the next phase the Commission refined this using what they
          termed a screening approach and looked at priority sectors, competition issues, resources, extent of harm, enforcement
          capacity and net result. In developing their prioritization strategy they also engaged in consultations with a range of
          stakeholders including business representative organizations, unions and government departments and looked at
          surveys, sectoral contribution to GDP and the governments expenditure framework. 65
     •    An OECD meeting on prioritization of sectors for market studies noted that strategic considerations for prioritization by
          competition authorities could include (i) government priority sectors, (ii) sectors undergoing significant change and (iii)
          sectors in which there have been numerous antitrust cases. 66 Prioritization indicators from a list of potential industries
                include the importance to the economy in terms of output, employment, the weight of the product or service in
                consumer baskets, R&D spending, and inter-relationships with other sectors.
     Apart from the criteria there are differences in the approach, methodologies and source of indicators that have been used. Two
     key types of indicators are “top-down” and “bottom-up” approaches:
           •    Top-down approaches include using aggregate statistics to prioritize industries and sector. This can include information
                such as government involvement in a sector, price increases relative to other jurisdictions, increases in concentration,
                lack of market entry, market share stability, entry and exit barriers.
           •    Bottom up indicators include using sources such as information in merger reviews, consultations, trends in complaints,
                feedback from academics.
     As such, consumer welfare and strategic importance or importance to the economy are key prioritization criteria in numerous
     jurisdictions. While the detailed indicators, specific criteria and methodology used to determine this are often not published
     publicly, themes that are often used to describe mechanisms to prioritize sectors or studies include the following:
     Based on an assessment of available data as well as methodologies and criteria for prioritization used internationally the following
     themes should be considered:
5. Strategic importance to the economy Strategic plans Three-year strategic plan; Trade plan
     This should be triangulated with input from stakeholder consultations across government, industry and consumer groups to
     develop a shortlist of industries or products of interest.
     Once this occurs the next stage of analysis would be to assess which candidate markets within the prioritized sectors have a
     market structure conducive to anticompetitive conduct. For markets with a high number of flags, a market study or closer
     investigation by the MCC may be required. Basic flags that can be considered include the following:
          1.   Concentration in markets (measured by HHI, information from mergers and market studies)
          2.   Multimarket contact by companies
     It can be noted that common methods of delineating industries such as trade or industrial codes often are too broad to be
     considered as competition markets. As such many screening tools including those suggested above are imperfect for competition
     assessments. However, in the absence of alternatives they still have some use.
Based on the prioritization framework proposed above, using most recently available data the following sectors were highlighted.
          1.   Contribution to the economy: This was assessed by ranking the proportion of GDP made up of different sectors. The
               data source used was the National Accounts (% contribution to GVA by industry group). The sectors that were
               highlighted in the preliminary analysis were as follows:
                     a. Wholesale and retail trade
                     b. Financial and insurance
                     c. Manufacture (particularly textiles and food)
                     d. Transportation and storage
                     e. Accommodation and food services
          2.   Growth industries: This was analyzed using the sectoral growth rates and highlighting those over 5 percent. The data
               used was the National Accounts (gross value added- sectoral real growth rates % over previous year- average over last
               five years). Sectors highlighted were the following:
                     a. Construction
                     b. Financial and insurance activities (particularly financial leasing and monetary intermediation
                     c. Information and Communication
                     d. Monetary intermediation
                     e. Professional, scientific and technical
                     f. Administrative and support service activities
          3.   Important inputs: This was assessed using the country Input Output tables and triangulated with stakeholder
               interviews. The total industry input as well as top exports were used. Sectors highlighted were as follows:
                     a. Wholesale and retail trade
                     b. Transport (land, water, air, supporting and auxiliary transport services)
                     c. Financial intermediation, insurance and auxiliary services
                     d. Business services
                     e. Lodging, food and beverage serving services
          4.   Contribution to employment: We ranked employment by industry and the size of establishments using data from
               Digest of Labour Statistics (2018) as well as Income Tax data from 2019. Sectors highlighted were as follows:
                     a. Wholesale and retail trade
                     b. Manufacturing (textile important)
                     c. Construction
                     d. Accommodation and food services
          5.   Strategic importance to the economy: We noted industries that were highlighted in country planning and strategies as
               important to future growth plans and this was triangulated against stakeholder interviews. Key industries include the
               following:
                     a. Food processing (including value add sugar)
                                                                                                                        170
             b. Manufacture
             c. Financial services
             d. ICT
             e. Ocean economy/Fisheries and aquaculture
             f. Food processing
             g. Jewelry
             h. Financial services
             i.   Scientific and medical devices
             j.   Software development
             k. Cultural tourism
    6.   Regulated/SOES
             a. Telecommunications
             b. Transport
             c. Energy
             d. Banking and financial services
It can be noted that many of the categorizations in the national statistics are quite broad. As such, the role of stakeholder
interviews and triangulation becomes more important in defining areas for further investigation.
                                                                                                       171
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