A PRIMARY STORAGE Newsletter – Dell EMC Unity – July 2021 Dell EMC Unity Storage Newsletter –July 2021

DELL EMC UNITY

QUARTERLY SUPPORT
HIGHLIGHTS
JULY 2021
Recommended Code

Dell EMC Unity Operating Environment (“Unity OE”) 5.1.0.0.5.394 is the latest release for all Dell EMC Unity (“Unity”)
products. It was released on June 21, 2021. It has over 400,000 Run Time Hours. Unity OE is customer upgradable.

Target Code

Dell Technologies has established Target Code for each product to ensure stable and reliable environments. Target
Code is a specific code release that has successfully met specific criteria that enables it to be a highly trusted and
recommended code release. Dell Technologies encourages customers to upgrade to a Target Code version to ensure
a stable and reliable environment. If a customer requires features or enhancements that are provided by a new version,
the customer should upgrade to that version. The current Target version for all Unity models is 5.0.7.

Model Code Family Target Code Run Time Hours

Dell EMC Unity 4.x and 5.x 5.0.7.0.5.008 > 5.8 million hours

You can find a full list of Dell Technologies product target codes and run time hours at:

https://dl.dell.com/content/docu39695_target-revisions-and-run-time-hours.pdf

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 Dell EMC Unity Storage Newsletter –July 2021

Are you Code Current?

Are You Code Current? Being code current is defined as
running code that is less than 12 months old. If you are not
sure how to check, then a good indicator is your OE
revision. 5.0.3 was released >12 months ago. If you are
running 5.0.3 or older, not only are you missing out on new
features, functionality and fixes, but you are also not taking
advantage of current security enhancements.

Being code current is important. Customers on newer

code enjoy greater functionality, fewer outages, and fewer
service requests.

Recommended Drive Firmware Bundle

The latest version of the drive firmware bundle in V17. Customers are advised to regularly update their drive firmware
using the latest drive firmware bundle. Drive firmware is customer upgradable using the Drive Firmware upgrade
wizard in Unisphere. You will see a Unisphere alert when new firmware is available for your specific drives. The
wizard will download and install the latest firmware. You can also download the firmware from the link here: DL71718

You can read the drive release notes from the link here: 000021322

End of Standard Support (EOSS)

The updated Dell Infrastructure Solutions Group Software Standard Support Policy is available here: docu102223

These tables provide the upcoming hardware and OE software EOSS* dates for all Unity products:

Unity System End of Standard Support dates:

Model EOSS* Date

Dell EMC Unity 300 July 31, 2025

Dell EMC Unity 300 DC TBD
Dell EMC Unity 300F July 31, 2025
Dell EMC Unity 350F July 31, 2025
Dell EMC Unity 350F DC TBD
Dell EMC Unity 400 July 31, 2025
Dell EMC Unity 400 DC TBD
Dell EMC Unity 400F July 31, 2025
Dell EMC Unity 450F July 31, 2025
Dell EMC Unity 450F DC TBD

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 Dell EMC Unity Storage Newsletter –July 2021

Dell EMC Unity 500 July 31, 2025

Dell EMC Unity 500 DC July 31, 2025
Dell EMC Unity 500F July 31, 2025
Dell EMC Unity 550F July 31, 2025
Dell EMC Unity 550F DC July 31, 2025
Dell EMC Unity 600 July 31, 2025
Dell EMC Unity 600 DC July 31, 2025
Dell EMC Unity 600F July 31, 2025
Dell EMC Unity 650F July 31, 2025
Dell EMC Unity 650F DC July 31, 2025
Dell EMC Unity XT 380 TBD
Dell EMC Unity XT 380F TBD
Dell EMC Unity XT 480 TBD
Dell EMC Unity XT 480F TBD
Dell EMC Unity XT 680 TBD
Dell EMC Unity XT 680F TBD
Dell EMC Unity XT 880 TBD
Dell EMC Unity XT 880F TBD

Unity Operating Environment software, Release dates and End of Standard Support dates:

Product Version Release Date EOSS* Date Release Notes Search

Keyword **
docu90612
Unity OE 4.4 31-Aug-18 Aug 31, 2021
docu91486
Unity OE 4.5 31-Jan-19 Jan 31, 2022 docu92422
Unity OE 5.0.0 27-Jun-19 Jun 30, 2022 docu94618
Unity OE 5.0.1 23-Oct-19 Oct 31, 2022 docu96122
Unity OE 5.0.2 16-Jan-20 Jan 31, 2023 docu97010
Unity OE 5.0.3 18-May-20 May 31, 2023 docu98322
Unity OE 5.0.4 10-Nov-20 Nov 30, 2023 docu101181
Unity OE 5.0.5 3-Dec-20 Dec 31, 2023 docu101510
Unity OE 5.0.6 8-Jan-21 Jan 31, 2024 docu102200

Unity OE 5.0.7 15-Apr-21 Apr 30, 2024 docu103661

Unity OE 5.1.0 21-Jun-21 Jun 30, 2024 docu104562

* EOSS = End of Standard Support. EOSS indicates the date after which standard technical support is no longer available.
Post Standard Support for the hardware may be available after EOSS.

** The Release Notes are available from www.dell.com/support. Search for the keyword listed in this column.

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 Dell EMC Unity Storage Newsletter –July 2021

Recent Release Information

Highlights of Unity OE 5.1.0.0.5.394:

• UnityVSA Cloud scalability:

o Dual-SP capacity increase to 350TB

o Scale Dual-SP UnityVSA SPs to 12 cores and 96 GB RAM

• Multiprotocol File migration from VNX: migrate multiprotocol-configured VDMs from a VNX source system to
destination Unity systems.

• vSphere ESXi 7.0 support for Unity and UnityVSA.

• Host Groups: Hosts grouped together for streamlined management of access to block resources (LUNs,
consistency groups, and VMFS datastores).

• Time zone aware Snapshots: Schedule time zone applies only to snapshot scheduling and asynchronous
replication throttling scheduling and is set through CLI.

• Drive firmware version 17 bundle is included.

• Expanded key management (KMIP) Support:

o Dell EMC CloudLink

o Thales Vormetric

o Thales CipherTrust Manager

o Unbound Key Control

• Unity XT Series now supports a 4-port 32Gb Fibre Channel I/O module

For more details about this release, please refer to the release notes: docu104562.

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 Dell EMC Unity Storage Newsletter –July 2021

Top Customer Viewed KB Articles

The following Knowledgebase articles were frequently referenced in the previous 90 days:

Article Number Title

000078065 Why LUNs are frequently trespassing on a Unity/VNX array attached to a VPLEX (Dell EMC
Correctable)
000019434 How to troubleshoot on Received message with ID: 14:380010 or 14:380012 or 14:380013
000004451 How to Reboot a Storage Processor
000059274 Deleting stuck or suspended batch jobs - Error Code:0x7d13151 (Dell EMC Correctable)

00022354 Reinitializing the Unity Operating Environment (OE) with the same version as on the Array (Dell
EMC Correctable)
000022509 How to manually renew a Unity Management SSL certificate
000050373 Fibre Channel port SP XX I/O Module XX FC Port XX link is down
000057096 Unity All-Flash Array (AFA) is reporting “15b4000 [WARN] System” messages with lane errors
(“Lane 0 Error”). (Dell EMC Correctable)
000068275 After an OE upgrade Unisphere reports the SPs are rebooting and degraded, although
everything is normal (Dell EMC Correctable)
000181753 How to Insert and Bring Out an SP from service mode
000181505 SP panic can occur on OE version 5.0.5
000182700 Failed to get technical advisory with configured proxy
000183648 Alert on Unisphere: Failed to get technical advisory with configured proxy. (Dell EMC
Correctable)
000185870 NAS Servers display an error DC cannot open NETLOGON pipe
000182816 ESXi host upgrades from VMware 6.7 to 7.0 turned on Storage I/O Control (SIOC) may cause
performance issues
000182247 Intermittent SMB access due to TOO MANY OPEN CIFS FILES (Dell EMC Correctable)
000182704 25GbE ports not initializing on SP boot or initial configuration
000184663 CIFS server loses connection to the domain and need to be joined back into the domain (Dell
Correctable)
000182501 Arrays with drives running C342 FW and OE version 4.x.x can be exposed to drive hangs after
OE upgrade causing data to be unavailable
000184190 A pool slice reservation issue can cause failed LUN or snapshot creation (Dell EMC
Correctable)
000185269 Unable to renew/remove VASA certificate due to Certificate Chain too long

000186577 Write performance issue in robocopy when using CA

000183069 Unexplained SP reboot BMC Power/Reset Action CPU IERR

000183122 After upgrading to 5.0.x, passwordless login to the management interface becomes impossible.
(Dell EMC Correctable)
000185283 New Data Is Missing in the Source LUN and Snapshots
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 Dell EMC Unity Storage Newsletter –July 2021

New KB articles

The following KB Articles were created recently:

Article Number Title Date Published

000184756 The Input Field is too small in the Quota Tree Properties screen. Apr 22, 2021

000185870 NAS Servers display an error “DC cannot open NETLOGON pipe” Apr 29, 2021

000186132 CSI Driver for Unity: Persistent Volume Claim (PVC) shows in Pending May 4, 2021
state when creating a PVC smaller than 1.5 GB on Unity when using NFS
protocol

000186159 To resolve access caused by Everyone DENY Access control entry, when May 7, 2021
doing CIFS or multiprotocol import session

000186440 SP may panic when using uemcli to fail over NAS servers to the peer SP May 13, 2021

000186820 The Input Field is too small in the Quota Tree Properties screen May 18, 2021

000186058 How to enable CPU and memory utilization monitoring May 19, 2021

000186577 Write performance issue in robocopy when using CA May 19, 2021

000187051 Robocopy to an FLR enabled filesystem changes LastTimeWrite-Date to May 19, 2021
02.01.1980

000187757 How to check if System VDM (SVDM) is running on SPA or SPB Jun 2, 2021

000187917 NFS clients hang or encounter performance issues when accessing the Jun 3, 2021
destination side of replication

000188019 Call home alert 14:604b4 SSD Degraded Jun 7, 2021

000188518 Call home alert 14:38004e The service user home directory has used too Jun 15, 2021
much disk space.

000189093 After update Windows server can no longer connect to event logs exported Jun 29, 2021
from NAS servers (Dell EMC Correctable)

000189150 SP Internal Disk Degraded, The solid state drive (SSD) is reaching the end Jun 29, 2021
of its service life expectancy and needs to be replaced

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 Dell EMC Unity Storage Newsletter –July 2021

Technical Advisories and Security Advisories

The following Advisories were released in the last eighteen (18) months:

Article ID Dell Technical Advisories Date

DTA 185837 Dell EMC Unity: MetroSync (File Sync) replication destination may May 11, 2021
experience inconsistent data (User Correctable)
Resolution: Upgrade to Unity OE version 5.0.7 or newer

DTA 183819 Dell EMC Unity with CTA: Incomplete rehydration of files while using CTA Mar 29, 2021
12.1 Recall task or Delete Orphans task with file sizes of 2 MB or larger.
Resolution: Upgrade to Unity OE version 5.0.7 or newer

DTA 183830 Arrays with drives running firmware version C342 and OE version 4.X can Mar 8, 2021
experience hung drives after updating to Unity 5.X
Resolution: Upgrade drive firmware to latest version

DTA 183213 Implementation of Windows security update may result in Domain Feb 22, 2021
Controller communication issues
Resolution: Upgrade to Unity OE version 5.0.6 or newer to add Secure
RPC functionality.

DTA 543817 During SP hardware maintenance activities, for certain drive models, Jun 4, 2020
multiple drives may power down which may result in potential data
unavailability
Resolution: Upgrade drive firmware to latest version

DTA 542005 Certain SSD drives are improperly calculating the number of days before Mar 26, 2020
End of Life (EOL)
Resolution: Upgrade drive firmware to latest version AND Upgrade to
Unity OE version 5.0.1 or newer

Article ID Dell Security Advisories Date

DSA 2021-139 Security Update for Multiple Vulnerabilities Jul 1, 2021

Resolution: Upgrade to Unity OE version 5.0.7 or newer

DSA 2021-083 Security Update for Multiple Vulnerabilities Apr 19, 2021
Resolution: Upgrade to Unity OE version 5.0.7 or newer

DSA 2020-276 Security Update for Multiple Vulnerabilities Dec 17, 2020
Resolution: Upgrade to Unity OE version 5.0.4 or newer

DSA 2020-275 Security Update for an International Components for Unicode (ICU) Dec 17, 2020
Vulnerability
Resolution: Upgrade to Unity OE version 5.0.4 or newer

DSA 2020-132 Security Update for Multiple Third Party Components May 18, 2020
Resolution: Upgrade to Unity OE version 5.0.3 or newer

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 Dell EMC Unity Storage Newsletter –July 2021

Videos

This table provides links to Unity videos:

Part type Part Time Video

Drives Add a 2.5-inch drive to 25-drive Disk Array Enclosure 1:14 Watch Video
(DAE)

Replace a 2.5-inch drive in a 25-drive DAE 2:50 Watch Video

Add an optional 3.5-inch drive to a 15-drive DAE 1:14 Watch Video

Replace a 3.5-inch Drive in a 15-drive DAE 2:50 Watch Video

Replace a DPE internal M.2 drive: 3:28 Watch Video

Unity x00/F Series, x50/F Series, and 380/F

Replace a DPE internal M.2 drive: 3:23 Watch Video

Unity 480/F, 680/F, 880/F

DAE Add a 15-drive Disk Array Enclosure (DAE) 2:15 Watch Video

Add a 25-drive DAE 2:17 Watch Video

Replace a DAE enclosure 5:15 Watch Video

Power Replace a Disk Processor Enclosure (DPE) Power Supply 2:40 Watch Video
Supply
Replace a 25-drive DAE power supply with cooling Module 1:32 Watch Video

Fan / Cooling Replace a DPE cooling module: 3:52 Watch Video

Unity x00/F Series, x50/F Series, and 380/F

Replace a DPE cooling module 3:02 Watch Video

Unity 480/F, 680/F, 880/F

I/O Module Add an optional I/O module 2:20 Watch Video

Replace a faulty I/O module 2:20 Watch Video

Memory Replace a DPE DIMM: 3:48 Watch Video

Unity x00/F Series, x50/F Series, and 380/F

Replace a DPE memory module 3:00 Watch Video

Unity 480/F, 680/F, 880/

Embedded Replace a faulty Embedded Module 2:44 Watch Video

Module

Port Card Add a DPE 4-Port Card to the embedded module 3:28 Watch Video

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 Dell EMC Unity Storage Newsletter –July 2021

Part type Part Time Video

Link Control Replace a Link Control Card (LCC) in a 15 Drive DAE 3:47 Watch Video
Card
Replace a Link Control Card (LCC) in a 25 Drive DAE 3:42 Watch Video

SFP+ Add a CNA (Converged Network Adapter) SFP+ 4:10 Watch Video
Transceiver (Small Form-factor Pluggable) transceiver

Replace an SFP+ transceiver 2:38 Watch Video

Storage Replace a Storage Processor (SP) 8:25 Watch Video

Processor

Quick Start – DPE Quick Start: Unity x00/F Series, x50/F Series, and 3:14 Watch Video
Install 380/F

DPE Quick Start: Unity 480/F, 680/F, 880/F Series 2:55 Watch Video

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 Dell EMC Unity Storage Newsletter –July 2021

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for the latest issue. A Product Update Notification is sent when a new issue is released.

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 Dell EMC Unity Storage Newsletter –July 2021

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Copyright © 2021 Dell Inc. or its subsidiaries. All Rights Reserved. Dell, EMC, Dell EMC and other trademarks are trademarks of Dell Inc. or its
subsidiaries. Other trademarks may be trademarks of their respective owners.

Published Aug 2021

Dell believes the information in this publication is accurate as of its publication date.
The information is subject to change without notice.

THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS-IS. “DELL MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND
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Support Page: [Dell EMC Unity]

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