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0% found this document useful (0 votes)
18 views86 pages

Ug en

lenovo user guide

Uploaded by

Filip Stojkovski
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 86

ThinkPad P16v Gen 2

User Guide
Read this first

Before using this documentation and the product it supports, ensure that you read and understand the
following:
• Safety and Warranty Guide
• Setup Guide
• Generic Safety and Compliance Notices

First Edition (April 2024)

© Copyright Lenovo 2024.


LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services
Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-
35F-05925.
Contents

Discover your Lenovo notebook. . . . . iii Connect to a Bluetooth device . . . . . . . 30


Set up an NFC connection (for selected
Chapter 1. Meet your computer . . . . . 1 models) . . . . . . . . . . . . . . . . 31
Front view . . . . . . . . . . . . . . . . . . 1 Use an SD card . . . . . . . . . . . . . 31
Side view . . . . . . . . . . . . . . . . . . 3 Use a smart card (for selected models) . . . . 32
Rear view . . . . . . . . . . . . . . . . . . 4
Bottom view . . . . . . . . . . . . . . . . . 5 Chapter 4. Secure your computer
Features and specifications . . . . . . . . . . . 6 and information . . . . . . . . . . . . 33
USB specifications . . . . . . . . . . . . . 6 Lock the computer . . . . . . . . . . . . . 33
Log in with fingerprint recognition . . . . . . . . 33
Chapter 2. Get started with your Log in with facial recognition (for selected
computer . . . . . . . . . . . . . . . . . 9 models) . . . . . . . . . . . . . . . . . . 34
Set up your computer . . . . . . . . . . . . . 9 Lock on leave function (for selected models) . . . 34
Turn on the computer. . . . . . . . . . . . 9 Change the settings from the Vantage app . . 34
Complete the operating system setup . . . . 10 Change the settings from the UEFI BIOS . . . 34
Access networks . . . . . . . . . . . . . . 10 Protect data against power loss . . . . . . . . 35
Connect to Wi-Fi networks. . . . . . . . . 10 UEFI BIOS passwords . . . . . . . . . . . . 35
Turn on Airplane mode . . . . . . . . . . 10 Password types . . . . . . . . . . . . . 35
Connect to the wired Ethernet (for selected Set, change, or remove a password . . . . . 36
models) . . . . . . . . . . . . . . . . 10 Associate your fingerprints with passwords
Connect to a cellular network (for selected (for selected models) . . . . . . . . . . . 37
models) . . . . . . . . . . . . . . . . 11 FIDO (Fast Identity Online) authentication . . . . . 38
Interact with your computer . . . . . . . . . . 11 Register FIDO2 USB device in ThinkShield
Use the keyboard shortcuts . . . . . . . . 12 Passwordless Power-On Device Manager. . . 38
Use the TrackPoint pointing device . . . . . 13 Log in to the System with Passwordless
Power-On Authentication . . . . . . . . . 38
Use the trackpad . . . . . . . . . . . . 14
Use the touch screen (for selected models) . . 17 Chapter 5. Configure advanced
Connect to an external display . . . . . . . 20 settings. . . . . . . . . . . . . . . . . 41
UEFI BIOS . . . . . . . . . . . . . . . . . 41
Chapter 3. Explore your computer . . 23
Enter the UEFI BIOS menu . . . . . . . . . 41
Lenovo apps . . . . . . . . . . . . . . . . 23
Navigate the UEFI BIOS menu . . . . . . . 41
Lenovo Commercial Vantage . . . . . . . . 23
Customize BIOS Defaults . . . . . . . . . 41
Lenovo View (for selected models). . . . . . 23
Reset system to factory defaults . . . . . . 42
TrackPoint Quick Menu . . . . . . . . . . 25
Recover the UEFI BIOS . . . . . . . . . . 42
Color calibration (for selected models) . . . . . . 27
Detect memory retraining . . . . . . . . . 43
Switch between color profiles . . . . . . . 27
Cloud bare metal recovery (for selected
Install or restore color profiles . . . . . . . 27 models) . . . . . . . . . . . . . . . . 43
Intelligent Cooling . . . . . . . . . . . . . . 28 Update the UEFI BIOS . . . . . . . . . . 44
Switch among modes . . . . . . . . . . 28 RAID . . . . . . . . . . . . . . . . . . . 44
Install the Intelligent Thermal Solution (ITS) Storage drive requirements for RAID levels . . 44
drivers . . . . . . . . . . . . . . . . 28
Enter the Intel RST configuration utility . . . . 45
Cool and Quiet on Lap . . . . . . . . . . . . 29
Create RAID volumes . . . . . . . . . . . 45
Manage power . . . . . . . . . . . . . . . 29
Delete RAID volumes . . . . . . . . . . . 46
Check the battery status . . . . . . . . . 29
Reset storage drives to non-RAID . . . . . . 46
Charge the computer with ac power . . . . . 29
Rebuild RAID 1 volumes. . . . . . . . . . 47
Maximize the life of the battery . . . . . . . 30
Install a Windows operating system and drivers . . 47
Change the power settings . . . . . . . . 30
Install device drivers . . . . . . . . . . . 48
Transfer data . . . . . . . . . . . . . . . . 30

© Copyright Lenovo 2024 i


Chapter 6. CRU replacement . . . . . 49 Hardware scan . . . . . . . . . . . . . 67
CRU list . . . . . . . . . . . . . . . . . . 49 UEFI Diagnostics tool. . . . . . . . . . . 67
Before you replace any CRU . . . . . . . . . . 49 Recover your Windows operating system . . . . . 68
Disable Fast Startup . . . . . . . . . . . 50 Self-help resources . . . . . . . . . . . . . 68
Disable the built-in battery . . . . . . . . . 50 Windows label . . . . . . . . . . . . . . . 68
Replace a CRU . . . . . . . . . . . . . . . 50 Call Lenovo . . . . . . . . . . . . . . . . 69
Base cover assembly . . . . . . . . . . . 50 Before you contact Lenovo . . . . . . . . 69
Wireless WAN card (for selected models) . . . 52 Lenovo Customer Support Center . . . . . . 69
Memory module . . . . . . . . . . . . . 54 Purchase accessories or additional services . . . 70
2280 M.2 solid-state drive . . . . . . . . . 55 Accessibility features. . . . . . . . . . . . . 70
Keyboard . . . . . . . . . . . . . . . 57
Appendix A. Compliance
Chapter 7. Help and support . . . . . 61 information . . . . . . . . . . . . . . . 73
Find your service QR code and serial number . . . 61
Frequently asked questions . . . . . . . . . . 61 Appendix B. Notice for USB
Error messages . . . . . . . . . . . . . . . 64 connector name update . . . . . . . . 77
Battery-charge LED indicator diagnosis . . . . . 64
Appendix C. Notices and
Diagnose and troubleshoot your computer . . . . 66
trademarks . . . . . . . . . . . . . . . 79
Troubleshoot and diagnose at Lenovo
Support Web site . . . . . . . . . . . . 66

ii ThinkPad P16v Gen 2 User Guide


Discover your Lenovo notebook
Thank you for choosing a Lenovo® notebook! We are dedicated to delivering the best solution to you.

Before starting your tour, please read the following information:


• Illustrations in this documentation might look different from your product.
• Depending on the model, some optional accessories, features, software programs, and user interface
instructions might not be applicable to your computer.
• Documentation content is subject to change without notice. To get the latest documentation, go to https://
pcsupport.lenovo.com.

© Copyright Lenovo 2024 iii


iv ThinkPad P16v Gen 2 User Guide
Chapter 1. Meet your computer
This chapter introduces the appearance, features and specifications of your computer.

Front view
Have a quick glance at the front view of your computer.

Item Description Item Description

Infrared camera* / Camera* Webcam privacy shutter*

Microphone* Touch screen*

Power button with fingerprint reader Speaker

© Copyright Lenovo 2024 1


Item Description Item Description

TrackPoint® pointing stick TrackPoint Three Buttons

NFC (near field communication) mark* Trackpad

* for selected models

Webcam privacy shutter


Slide the webcam privacy shutter to cover or uncover the camera lens. It is designed to protect your privacy.

Related topics
• “Use the TrackPoint pointing device” on page 13
• “Use the trackpad” on page 14
• “Use the touch screen (for selected models)” on page 17
• “Set up an NFC connection (for selected models)” on page 31
• “Log in with fingerprint recognition” on page 33
• “Log in with facial recognition (for selected models)” on page 34

2 ThinkPad P16v Gen 2 User Guide


Side view
Have a quick glance at ports on both sides of your computer.

Item Description Item Description

HDMI™ connector SD card reader

Smart-card slot* Security-lock slot

USB-A connector (USB 5Gbps, Always


USB-C® connector (Thunderbolt™ 4)
On USB)

Audio connector Nano-SIM-card tray*

* for selected models

Related topics
• “USB specifications” on page 6
• “Connect to a cellular network (for selected models)” on page 11
• “Connect to a wired display (for selected models)” on page 20
• “Manage power” on page 29
• “Use a smart card (for selected models)” on page 32
• “Lock the computer” on page 33

Chapter 1. Meet your computer 3


Rear view
Have a quick glance at ports on the rear side of your computer.

Item Description Item Description

Ethernet connector* USB-C connector (Thunderbolt 4)

Power connector

* for selected models

Note: For more information about the USB connector name update, see Appendix B “Notice for USB
connector name update” on page 77.

Statement on USB transfer rate


Depending on many factors such as the processing capability of the host and peripheral devices, file
attributes, and other factors related to system configuration and operating environments, the actual transfer
rate using the various USB connectors on this device will vary and will be slower than the data rate listed in
the connector name or below for each corresponding device.

USB device Data rate (Gbps)

Thunderbolt 3 40
Thunderbolt 4 40

Related topics
• “USB specifications” on page 6
• “Connect to a wired display (for selected models)” on page 20
• “Charge the computer with ac power” on page 29

4 ThinkPad P16v Gen 2 User Guide


Bottom view
Have a quick glance at the bottom part of your computer.

Emergency-reset hole

Emergency-reset hole can help you to recover computer when the computer stops responding and you
cannot turn it off by pressing the power button. Do the following to reset your computer:
1. Disconnect your computer from ac power.
2. Insert a straightened paper clip into the hole to cut off power supply temporarily.
3. Connect your computer to ac power and then turn on your computer.

Note: If your computer is still no response, you can call Lenovo Customer Support Center to get further
help.

CAUTION:
When the computer is operating, it should be placed on a hard and flat surface with its bottom area
not in contact with user’s bare skin. Under normal operating conditions, the temperature of the
bottom surface will remain within an acceptable range as defined in IEC 62368-1, but such
temperatures can still be high enough to cause discomfort or harm to the user if directly touched for
over one minute at a time. As such, it is recommended that users avoid prolonged direct contact with
the bottom of the computer.

Chapter 1. Meet your computer 5


Features and specifications
Get to know more hardware and software details of your computer.

Specification Description

Two slots, Double Data Rate 5 (DDR5) Small Outline Dual Inline Memory Module
Memory
(SODIMM), up to 48 GB for each, up to 96 GB in total.

Storage device Two slots, 2280 M.2 solid-state drive, up to 2 TB for each, up to 4 TB in total.

• Dolby Audio™ Premium


Audio
• Dolby Voice®

• Color display with In-Plane Switching (IPS)


• Display ratio: 16:10
Display
• Display resolution: 1920 x 1200 pixels or 3840 x 2400 pixels
• Multi-touch technology*

• Face authentication*
• Human presence detection*
• Fingerprint reader* (integrated in power button)
Security features
• Lenovo View Privacy Guard*
• Lenovo View Privacy Alert*
• Trusted Platform Module (TPM)*

• Bluetooth
• NFC*
• GPS (on wireless WAN model)*
• Wireless LAN
Wireless features
• Wireless WAN (4G or 5G)*

Note: The 4G or 5G cellular service is provided by authorized mobile service


carriers in some countries or regions. You must have a cellular plan from a
service carrier to connect to the cellular network. The cellular data plan might
vary by location.

* for selected models

USB specifications
Get to know more USB specifications.

Note: Depending on the model, some USB connectors might not be available on your computer.

6 ThinkPad P16v Gen 2 User Guide


Connector name Description

Connect USB-compatible devices, such as a USB keyboard, USB


mouse, USB storage device, or USB printer.

• USB-A connector (Hi-Speed USB)


• USB-A connector (USB 5Gbps)
• USB-A connector (USB 10Gbps)

• Charge USB-C compatible devices with the output voltage and


current of 5 V and 3 A.
• Connect to an external display:
– USB-C to VGA: up to 1920 x 1200 pixels, 60 Hz
– USB-C to DP: up to 5120 x 3200 pixels, 60 Hz
• USB-C connector (USB 5Gbps)
• Connect to USB-C accessories to help expand your computer
• USB-C connector (USB 10Gbps) functionality. To purchase USB-C accessories, go to https://
• USB-C connector (Thunderbolt 3) www.lenovo.com/accessories.

• USB-C connector (Thunderbolt 4)


• USB-C connector (USB4 40Gbps)
• USB-C connector (DP Alt mode DP 2.1)

Chapter 1. Meet your computer 7


8 ThinkPad P16v Gen 2 User Guide
Chapter 2. Get started with your computer
This chapter introduces the instructions of setting up your computer, various way to connect to networks,
and to interact with your computer.

Set up your computer


This section helps you to set up your computer and get it ready for use.

Turn on the computer


Follow the instructions to turn on your computer.

Step 1. Connect the power cord to the ac power adapter.


Step 2. Connect the power adapter to your computer.
Step 3. Plug the power cord into the ac power.
Step 4. Press the power button to turn on your computer.

Notes:
• The appearance varies depending on the computer model.
• It is recommended to fully charge the computer when using it for the first time. Click the battery status
icon at the bottom right of your desktop to check the battery status.
Related topics
• “Check the battery status” on page 29
• “Charge the computer with ac power” on page 29

© Copyright Lenovo 2024 9


Complete the operating system setup
Before exploring your computer, you need to complete the operating system setup. The setup includes but is
not limited to:

• Select the country or region.


• Connect to an available network.
• Accept the license agreement.
• Create a Microsoft account or log in with your Microsoft account.
• Set up your password, fingerprint, or facial recognition as preferred.
• Customize your experience.

Notes:
• Depending on the model, some settings might not be available on your computer.
• Do not turn off your computer and ensure it is connected to the ac power during the whole process.

Follow the instructions to set up the operating system.

Step 1. Connect the computer to the ac power and turn it on.


Step 2. Follow the on-screen instructions to complete the operating system setup.

Related topics
• “Log in with your fingerprint” on page 33
• “Log in with facial recognition (for selected models)” on page 34
• “Set, change, or remove a password” on page 36

Access networks
This section helps you connect to a wireless or wired network.

Connect to Wi-Fi networks


Click the network icon on the bottom right of your display to connect to an available network. Provide
required information, if needed.

Note: The wireless LAN module on your computer may support different standards. For some countries or
regions, use of 802.11ax may be disabled according to local regulations.

Turn on Airplane mode


You may need to turn on Airplane mode if you board an airplane. When Airplane mode is on, all wireless
features are turned off automatically. Click the network icon on the bottom right of your display to turn on
Airplane mode.

Note: You can enable Wi-Fi networks in this mode according to your actual needs.

Connect to the wired Ethernet (for selected models)


Connect your computer to a local network through the Ethernet connector on your computer with an
Ethernet cable.

10 ThinkPad P16v Gen 2 User Guide


Connect to a cellular network (for selected models)
To connect a 4G or 5G cellular data network, you must have a wireless wide area network (WWAN) card and
a nano-SIM card installed. The nano-SIM card might come with your computer by countries or regions. If no
nano-SIM card is shipped, you will need to purchase one from authorized service carriers.

Notes:
• Depending on the model, your computer might have no WWAN card installed.
• The 4G or 5G cellular service is provided by authorized mobile service carriers in some countries or
regions. You must have a cellular plan from a service carrier to connect to the cellular network. The cellular
data plan might vary by location.
• Network connection speeds might also vary by location, environment, network conditions and other
factors.

Establish a cellular connection


This section introduces how to establish a cellular connection.

Step 1. Turn off the computer.


Step 2. Insert a straightened paper clip into the hole in the nano-SIM-card tray. The tray ejects. Install a
nano-SIM card as shown and insert the tray into the nano-SIM-card slot. Note the orientation of the
card and ensure that it is seated correctly.

Step 3. Turn on the computer.


Step 4. Click the network icon, and then select the cellular network icon from the list. Provide required
information, if needed.

Interact with your computer


Explore various ways to interact with your computer.

Chapter 2. Get started with your computer 11


Use the keyboard shortcuts
Keyboard shortcuts are keys or combinations of keys that provide a quick way to perform particular
functions. They help you work more efficiently.

The following tables introduce the functions of keyboard shortcuts.

FnLock and function keys


Key / Key combination Function description

Switch between the special and standard functions of the function keys (F1–F12).

Function keys provide two sets of functions: special function and standard
function. Icons on the key denote the special function, such as and .
Characters on the key denote the standard function, such as F1 and F2.
Fn + FnLock
LED indicator on Esc key indicates which function of the function keys is enabled:
• When the indicator is off, the special function is enabled.
• When the indicator is on, the standard function is enabled.

Mute / Unmute (Speakers).

Decrease volume.

Increase volume.
Enable / Disable the microphone.

Decrease screen brightness.

Increase screen brightness.

Select and set up display devices.

Enable / Disable airplane mode.

Open notification center.

Answer an incoming Microsoft Teams® call.

Reject an incoming Microsoft Teams® call.

Customize the function of this key on the Vantage app.

Other general keyboard shortcuts


Key combination Function description

Fn + Open the Calculator.

Fn + Open the Snipping Tool.

Fn + Put the computer to sleep.

Fn + Adjust the keyboard backlight.

Fn + Go to beginning.

Fn + Go to end.
Fn + Tab Open Magnifier.
Note: Press the Windows logo key + Esc to turn it off.

Fn + 4 Enter sleep mode.

12 ThinkPad P16v Gen 2 User Guide


Key combination Function description

Fn + B Break operation.

Fn + K Scroll contents.
Fn + P Pause operation.

Fn + S Send system request.

Fn + N Open system information Window.

You can customize keyboard settings in Vantage app. To customize detailed settings, open the Vantage app,
and then click Device ➙ Input & Accessories.

For more keyboard shortcuts, go to https://support.lenovo.com/us/en/solutions/windows-support.

Use the TrackPoint pointing device


The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as
pointing, clicking, and scrolling.

TrackPoint pointing stick

Use your finger to apply pressure to the pointing-stick nonslip cap (hereafter referred to as the red cap) in any
direction parallel to the keyboard. The pointer on the screen moves accordingly. The higher the pressure
applied, the faster the pointer moves.

TrackPoint Three Buttons

TrackPoint left button and TrackPoint right button correspond to the left and right buttons on a traditional
mouse. Press and hold the TrackPoint center button while using your finger to applying pressure to the
pointing stick in the vertical or horizontal direction. Then, you can scroll through the document, Web site, or
apps.

Press Ctrl + TrackPoint center button + TrackPoint pointing stick at the same time to zoom in or zoom out.

Chapter 2. Get started with your computer 13


Disable the TrackPoint pointing device
The TrackPoint pointing device is enabled by default. You can disable the device and change settings such
as the speed of cursor when using the TrackPoint pointing stick and the TrackPoint center button.

To change the settings, do the following:

Step 1. Type Mouse settings in the Windows search box and then press Enter.
Step 2. Click TrackPoint settings and then follow the on-screen instructions to change the settings.

Replace the pointing-stick nonslip cap


Follow below illustration to replace the pointing-stick nonslip cap.

Note: Ensure that the new red cap has grooves a .

Use the trackpad


You can use the trackpad to perform all the pointing, clicking, and scrolling functions of a traditional mouse.
It is ideal for you to use for occasions with high portability requirements, for example, business trips.

Item Description Item Description

Left-click zone Right-click zone

14 ThinkPad P16v Gen 2 User Guide


Notes:
• Some gestures are not available in the following cases:
– if the last action was done from the TrackPoint pointing device.
– when you are using certain apps.
– when you are using two or more fingers and your fingers are too close.
• Trackpad might be insensitive in the following cases:
– when you position your fingers too close to the edge of trackpad.
– when you touch the trackpad with wet fingers.
– if the trackpad surface is stained with water or oil. Turn off the computer first. Then, gently wipe the
trackpad surface with a soft and lint-free cloth that is moistened with lukewarm water or computer
cleaner.

Use the touch gestures


Notes:
• When using two or more fingers, ensure that you position your fingers slightly apart.
• Some gestures are not available if the last action was done from the TrackPoint pointing device.
• Some gestures are only available when you are using certain apps.
• If the trackpad surface is stained with oil, turn off the computer first. Then, gently wipe the trackpad
surface with a soft and lint-free cloth moistened with lukewarm water or computer cleaner.

For more gestures, see the help information of the pointing device.

One and two-finger touch gestures


To do this Gesture
One finger taps once.

Select an item.

One finger taps twice.

Open an item.

Two fingers tap twice quickly.

Display a shortcut menu.

Chapter 2. Get started with your computer 15


To do this Gesture
Two fingers stretch out.

Zoom in.

Two fingers pinch in.

Zoom out.

Two fingers slide horizontally or vertically.

Scroll through items.

Three- and four-finger touch gestures


To do this Gesture
Three fingers tap once.

Open search window.

Four fingers tap once.

Open notification center.

16 ThinkPad P16v Gen 2 User Guide


To do this Gesture
Three- or four-finger swipes up.

Show all windows.

Three- or four-finger swipes down.

Show the desktop.

Three- or four-finger swipes left or right.

Switch between open apps or windows.

Disable the trackpad


The trackpad is active by default. To disable the device:

Step 1. Open the Start menu, and then click Settings ➙ Devices ➙ Touchpad.
Step 2. In the Touchpad section, turn off the Touchpad control.

Use the touch screen (for selected models)


For computers with a touch-enabled screen, you can touch the screen directly with your fingers and interact
with computer in a simple way. The following sections introduce frequently used touch gestures.

Notes:
• Some gestures might not be available when you are using certain apps.
• Do not use gloved fingers or incompatible pens for input on the screen. Otherwise, the touch screen might
be not sensitive or does not respond.
• The touch screen is delicate. Do not apply pressure on the screen or touch the screen with anything hard
or sharp. Otherwise, the touch panel might malfunction or get damaged.

Chapter 2. Get started with your computer 17


One finger touch gesture
To do this Gesture
Tap and hold.

Open a shortcut menu.

Swipe from the left.

Open the widget panel.

Swipe from the right.

Open notification center.

Two-finger touch gesture


To do this Gesture
Move two fingers towards.

Zoom out.

Spread two fingers apart.

Zoom in.

18 ThinkPad P16v Gen 2 User Guide


Three- and four-finger touch gesture
To do this Gesture
Swipe with three fingers up.

Show all open windows.

Swipe with three fingers down.

Show the desktop.

Swipe with three fingers to the left or right.

Switch apps.

Swipe with four fingers to the left or right.

Switch desktops.

Enable three- and four-finger touch gestures (for selected models)


Step 1. Type touch gesture in the Windows search box and then press Enter.
Step 2. Turn on the Three- and four-finger touch gestures switch.

What to do if the touch screen is not sensitive or does not respond


Follow the instructions to troubleshoot the touch screen.

Step 1. Turn off the computer.


Step 2. Use a dry, soft, and lint-free cloth or a piece of absorbent cotton to remove fingerprints or dust
from the touch screen. Do not apply solvents to the cloth.
Step 3. Restart the computer and check if the touch screen works normally.
Step 4. If the touch screen cannot work normally, type Windows Update in the Windows search box and
then press Enter.

Chapter 2. Get started with your computer 19


Step 5. Follow the on-screen instructions to update Windows.
Step 6. After updating Windows, check if the touch screen works normally.
Step 7. If the touch screen still cannot work normally, the touch screen might get damaged. You can call
Lenovo Customer Support Center to get further help.

Connect to an external display


Connect your computer to a projector or a monitor to give presentations or expand your workspace.

Connect to a wired display (for selected models)


You can connect a wired display with your computer through USB-C connector or HDMI connector.

If your computer cannot detect the external display, right-click a blank area on the desktop and select
display settings. Then follow the on-screen instructions to detect the external display.

Supported resolution
The following table lists the supported maximum resolution of the external display.

Connect the external display to Supported resolution

USB-C connector (Thunderbolt 4) Up to 5K / 60 Hz

Up to 8K / 60 Hz
HDMI connector Note: The supported maximum resolution can be up to
8K / 60 Hz when two memory modules are installed.

Note: The refresh rate higher than 60 Hz can also be supported. If you set the refresh rate higher than 60 Hz,
the maximum resolution might be limited.

The HDMI connector supports the HDMI 2.1 (up to 8K / 60Hz) standard. Connect to a compatible digital
audio device or video monitor, such as an HDTV.

Connect to a wireless display


To use a wireless display, ensure that both your computer and the external display support the Miracast®
feature.

Press Windows logo key + K and then select a wireless display to connect with.

20 ThinkPad P16v Gen 2 User Guide


Set the display mode
Press or Fn key + and then select a display mode of your preference.

Change display settings


You can change the settings for both the computer display and the external display, such as the main or the
secondary display, brightness, resolution, and orientation.

To change the settings, do the following:

Step 1. Right-click a blank area on the desktop and select display settings.
Step 2. Select the display that you want to configure and change display settings of your preference.

Chapter 2. Get started with your computer 21


22 ThinkPad P16v Gen 2 User Guide
Chapter 3. Explore your computer
This chapter helps you get full use of your computer.

Lenovo apps
This section introduces Lenovo apps that can enrich your computing experience and improve productivity.

Lenovo Commercial Vantage


The Lenovo Commercial Vantage app (hereafter referred to as Vantage app) is a customized one-stop
solution to help you maintain your computer with automated updates and fixes, configure hardware settings,
and get personalized support.

To access the Vantage app, type Lenovo Commercial Vantage in the Windows search box.

Notes:
• The available features vary depending on the computer model.
• The Vantage app makes periodic updates of the features to keep improving your experience with your
computer. The description of features might be different from that on your actual user interface. Ensure
that you use the latest version of Vantage app, and apply Windows Update to get the latest updates.

The Vantage app enables you to:


• Know the device status easily and customize device settings.
• Download and install UEFI BIOS, firmware, and driver updates to keep your computer up-to-date.
• Monitor your computer health, and secure your computer against outside threats.
• Scan your computer hardware and diagnose hardware problems.
• Look up warranty status (online).
• Access User Guide and helpful articles.
• Temporarily disable the keyboard, screen, trackpad, and TrackPoint pointing device for cleaning.

Lenovo View (for selected models)


Lenovo View is an app that enhances camera quality and provides collaboration features for some
mainstream video call apps.

Access Lenovo View


Type Lenovo View in the Windows search box and then press Enter.

Explore key features


• Video Enhancer: Adjust relevant camera parameters (light, intensity, color) and reduce noise to improve
your video call experience.

© Copyright Lenovo 2024 23


• Collaboration
– Background Removal: Conceal the background during a video call to keep the focus on you.

– Auto-framing: Automatically keep your face centered in the video call when you move around.

– Virtual presenter: Overlay your face on any materials you want to present like a presentation.

• Privacy
– Privacy Alert: An alert icon appears on your computer screen when a shoulder surfer appears behind
you.

– Privacy Guard: Your screen becomes blurred when a shoulder surfer appears behind you. Press Alt
+F2 to cancel the blur effect.

24 ThinkPad P16v Gen 2 User Guide


Note: For ePrivacy displays, the Privacy Guard function will be enabled automatically when a shoulder
surfer appears behind you. Press Alt+F2 to cancel the blur.
• Wellness
– Posture Warning: Remind you to adjust your posture when you hunch toward the screen.
– Eye Wellness: Remind you to look away from the screen and relax your eyes for 20 seconds every 20
minutes.

Notes:
• The available features vary depending on the computer model.
• The features only work when camera shutter is open.
• Some features might not be able to be used at the same time.
• The Lenovo View app periodically updates features to improve your camera and video call experience.
The feature description might be different from that on your actual user interface.

TrackPoint Quick Menu


TrackPoint Quick Menu is a clickable app. It offers rapid access to functions, such as camera and
microphone. You can adjust the function settings in this app.

Chapter 3. Explore your computer 25


Launch the TrackPoint Quick Menu
Double-tap the TrackPoint pointing stick to launch the TrackPoint Quick Menu. You can also set single-
tapping as the launch gesture.

Note: If the TrackPoint Quick Menu does not pop up after you use the launch gesture, this case might be
caused by the displacement of the TrackPoint pointing stick due to too much force applied on it. Wait 15 to
30 seconds and try again.
To change the settings, do the following:

Step 1. Click the flyout and click ADVANCED SETTINGS.


Step 2. Select Single-tapping under TrackPoint Quick Menu Launch.

The TrackPoint Quick Menu is enabled by default. Press Fn+G to disable or enable the double-tapping
gesture. When disabled, it cannot be launched by double-tapping or single-tapping the TrackPoint pointing
stick.

Use the TrackPoint Quick Menu


You can click the edit button to rearrange the features in the preview panel, or drag and drop the features
on the right to the preview panel to customize your quick menu.
• Camera
You can adjust the brightness and contrast of the camera, and restore the settings to default by tapping
the reset button .
• Microphone
You can mute your computer, and adjust the sound effect of your microphone by selecting the following
modes:
– Center mode: Capture the speaker’s voice.
– Spatial mode: Capture the speaker’s voice and the ambience.

Note: When internal microphone is not supported by Dolby or the Dolby driver is disabled, an input
device list will be displayed instead. The list provides options and one volume bar to test your
microphone.
• Voice typing
You can convert the speech to text in the text box. Click START VOICE TYPING to invoke the text box.

26 ThinkPad P16v Gen 2 User Guide


• Battery
You can extend the battery lifespan and health by setting the charging threshold below 100%.
To set the threshold, enable the feature and click ADJUST THRESHOLD. Then set the charge threshold
in the Vantage app.
• Audio playback
You can select the output device of your preference and set the volume of your selected channel or mute
it.
• Noise suppression
You can suppress your own background noise and the noise from other meeting participants.
– Off: Disable noise suppression.
– Low: Suppress low-level background noise.
– High: Suppress all non-speech background noise.

Note: The feature does not work when Dolby Voice is off. Click the link in NOISE SUPPRESSION to help
you enable it.
• Quick Clean
You can temporarily disable the keyboard, screen, Trackpad, and TrackPoint pointing device to clean your
computer.

Note: The features may vary due to periodic updates. For details of the version installed on your computer,
click the flyout at the top-right corner of the page and click LEARN MORE.

Color calibration (for selected models)


The factory color calibration feature enables you to render color images or graphics on your display close to
the original intent as much as possible.

This feature is available on computer models preinstalled with the X-Rite Color Assistant program.

Switch between color profiles


For computer with the factory color calibration feature, the color profiles are preinstalled. Follow the
instructions to switch between color profiles as desired.

Step 1. Click the triangular icon in the Windows notification area to show hidden icons. Then, right-click .
Step 2. Follow the on-screen instructions to select a profile as desired.

Install or restore color profiles


Lenovo provides backup color profiles in Lenovo Cloud. Follow the instructions to install or restore color
profiles in different situations.

When color profiles are lost or damaged


If any color profile is lost or damaged, a window will be displayed to remind you to restore the color profiles.

Click Yes in the window prompted, and the color profiles will be restored from Lenovo Cloud automatically.

When the display has been replaced


If your display has been replaced by a Lenovo-authorized service provider, follow the instructions to install
new color profiles.

Chapter 3. Explore your computer 27


Step 1. Connect your computer to the network and close the X-Rite Color Assistant program.
Step 2. Go to C:\Program files (x86)\X-Rite Color Assistant and locate the
ProfileUpdaterForDisplayReplacement.exe file.
Step 3. Double-click the EXE file. Then, follow the on-screen instructions to input the display serial number
and click Submit.

When the new color profiles are installed successfully, a window will be displayed.

When you install a new operating system


If you install a new operating system, follow the instructions to reinstall the color profiles.

Step 1. Connect your computer to the network and open the preinstalled X-Rite Color Assistant app.

Note: If the app is uninstalled, reinstall it by downloading the installation package from https://
support.lenovo.com/us/en/downloads/DS540353
Step 2. Go to Settings ➙ Restore profiles. The app will download and install its unique color profiles from
Lenovo cloud automatically.

Intelligent Cooling
The Intelligent Cooling feature helps you adjust power consumption, fan speed, computer temperature, and
performance.

Note: In balanced mode or best performance mode, avoid keeping your hands, your lap, or any other part of
your body in contact with a hot section of the computer for 10 seconds or longer.

Mode Recommended scenario

• You want the computer to be quieter and cooler.


Best power efficiency
• You want to maximize the battery life.

• You plan to frequently switch between different computer tasks


over a period time.
Balanced
• You prefer to balance device performance with temperature and
fan noise.

• You want the computer to achieve the best performance.


Best performance
• Louder fan noise and higher temperature are acceptable to you.

Switch among modes


You can do the following to switch among preferred modes:

Step 1. Right-click the battery icon in the task bar to access power and sleep settings.
Step 2. Locate the Power section and select a preferred mode.

Install the Intelligent Thermal Solution (ITS) drivers


Follow the instructions to install the Intelligent Thermal Solution (ITS) drivers.

If you reinstall a Windows operating system, the default intelligent cooling settings might be various. It is
recommended that you download and install the latest Intelligent Thermal Solution (ITS) driver. To download
the ITS driver, do the following:

28 ThinkPad P16v Gen 2 User Guide


Step 1. Go to https://pcsupport.lenovo.com.
Step 2. Type Intelligent Thermal Solution driver in the search box and then press Enter.
Step 3. Select the latest driver and then follow the on-screen instructions to download driver.

Cool and Quiet on Lap


Your computer can detect whether you are using it on your lap and automatically enable the Cool and Quiet
on Lap feature. The feature helps cool down your computer to avoid any discomfort caused by extended
contact with your body, even through clothing. When you are not using it on your lap, the feature will be
disabled automatically.

Manage power
Use the information in this section to achieve the best balance between performance and power efficiency.

Check the battery status


Check the battery status to help use computer properly.

Go to Settings ➙ System to check the battery status. For more details about your battery, refer to the
Vantage app.

Charge the computer with ac power


Power source of the ac power adapter:
• Power: 135 W or 170 W
• Sine-wave input at 50 Hz to 60 Hz
• Input rating of the ac power adapter: 100 V to 240 V ac, 50 Hz to 60 Hz
• Output rating of the ac power adapter: 20 V dc, 6.75 A or 8.5 A

Note: The 135 W ac power adapter is for models without discrete GPU only.

When the battery power is low, charge your battery by connecting your computer to ac power with the
supplied power adapter. The 135 W ac power adapter supports the rapid charge function, the battery is 80%
charged in about one hour when the computer is turned off. The actual charging time depends on the battery
size, the physical environment, and whether you are using the computer.

Battery charging is also affected by its temperature. The recommended temperature range for charging the
battery is between 10°C (50°F) and 35°C (95°F).

Note: Some models may not ship with ac adapters or power cords. Use only the certified adapters and
power cords provided by Lenovo that comply with the requirements of relevant national standards to charge
the product. It is recommended to use the Lenovo qualified adapters. You can refer to https://
www.lenovo.com/us/en/compliance/eu-doc.

Chapter 3. Explore your computer 29


Maximize the life of the battery
Follow the instructions to maximize the life of the battery.

• Use the battery until the charge is depleted and recharge the battery completely before using it. Once the
battery is fully charged, it must discharge to 94% or lower before it will be allowed to recharge again.
• Keep the battery from full charge when it is not in heavy use. For more information, refer to the Battery
settings tab in the power section of the Vantage app.
• The battery may optimize its full charge capacity based on your usage. After prolonged periods of limited
use, full battery capacity may not be available until you discharge to as low as 20% and recharge
completely. For more information, refer to the power section of the Vantage app.

Change the power settings


Follow the instructions to change the power settings of your preference.

For ENERGY STAR® compliant computers, the following power plan takes effect by default when your
computer is on ac power and has been idle for a specified duration:
• Turn off the display: After 5 minutes
• Put the computer to sleep: After 5 minutes

To change the power plan, the power button function and other settings, do the following:

Step 1. Go to Control Panel and view by Large icons or Small icons.


Step 2. Click Power Options.
Step 3. Change the settings as you prefer.

Transfer data
Quickly share your files using the built-in Bluetooth or NFC technology among devices with the same
features. You also can insert a microSD card or smart card to transfer data.

Connect to a Bluetooth device


You can connect all types of Bluetooth-enabled devices to your computer, such as a keyboard, a mouse, a
smartphone, or speakers. To ensure successful connection, place the devices at most 10 meters (33 feet)
from the computer.

Conventional pair
This topic helps you connect to a Bluetooth device by conventional pair.

Step 1. Type Bluetooth in the Windows search box and then press Enter.
Step 2. Turn on both the Bluetooth on your computer and the Bluetooth device. Make sure the device is
discoverable.
Step 3. Select the device when it is displayed on the Add a device list, and then follow the on-screen
instructions.

Swift pair
This topic helps you connect to a Bluetooth device by swift pair.

If your Bluetooth device supports swift pair, do the following:

30 ThinkPad P16v Gen 2 User Guide


Step 1. Enable swift pair notification on Bluetooth settings page.
Step 2. Turn on both the Bluetooth on your computer and the Bluetooth device. Make sure the device is
discoverable.
Step 3. Click Connect when a swift pair notification appears on your computer.

What to do if the Bluetooth connection failed


Follow the instructions to reconnect a Bluetooth device.

Step 1. Type Device Manager in the Windows search box and then press Enter.
Step 2. Locate the Bluetooth adapter. Right-click and select Update driver.
Step 3. Select Search automatically for drivers, and then follow the on-screen instructions.

Set up an NFC connection (for selected models)


Simply tap and connect your computer and another NFC-enabled device over a few centimeters or inches.

If your computer supports NFC, you will see an NFC mark or label around the trackpad area.

To turn on NFC:

Step 1. Type Airplane mode in the Windows search box and then press Enter.
Step 2. Ensure that the Airplane mode is off and turn on the NFC function.

By using NFC, you can simply tap and connect your computer and another NFC-enabled device over a few
centimeters or inches. To pair with an NFC card or smartphone:

Note: Ensure that the NFC card is in NFC Data Exchange Format (NDEF), otherwise the card cannot be
detected.

Use an SD card
You can insert an SD card to transfer data.

Install or remove a card

Chapter 3. Explore your computer 31


Step 1. Click the triangular icon in the Windows notification area to show hidden icons.
Step 2. Right-click the icon prompting you to safely remove hardware and eject media.
Step 3. Select the corresponding item to eject the card from the Windows operating system.
Step 4. Press the card and remove it from your computer. Store the card safely for future use.

Use a smart card (for selected models)


You can insert a smart card to transfer data.

Supported smart card specifications: 85.60 mm (3.37 inches) x 53.98 mm (2.13 inches)

Attention: Smart cards with slits are not supported. Do not insert such a smart card into the smart-card slot
of your computer. Otherwise, the reader might get damaged.

32 ThinkPad P16v Gen 2 User Guide


Chapter 4. Secure your computer and information
Your computer can safeguard your privacy and information through some privacy protection functions.

Lock the computer


Lock your computer to a desk, table, or other fixtures through a compatible security cable lock.

Note: The slot supports cable locks that conform to the Kensington NanoSaver® lock standards using
Cleat™ locking technology. You are responsible for evaluating, selecting, and implementing the locking
device and security feature. Lenovo is not responsible for the locking device and security feature. You can
purchase the cable locks at https://smartfind.lenovo.com.

Log in with fingerprint recognition


The fingerprint reader is integrated with the power button. You can power on and log in to the computer with
your fingerprint. It eliminates the need to enter complex passwords, saving your time and boosting your
productivity.

To enroll your fingerprints, do the following:

Step 1. Type Sign-in options in the Windows search box and then press Enter.
Step 2. Select Fingerprint recognition (Windows Hello) and then follow the on-screen instruction to
enroll your fingerprint.

Note: It is recommended that you put your finger at the center of the power button key during
enrollment and enroll more than one fingerprint in case of any injuries to your fingers. After the
enrollment, the fingerprints are associated with the Windows password automatically.
Step 3. Log in with your fingerprint. When the fingerprint reader indicator is solid green, tap your finger on
the fingerprint reader for authentication.

© Copyright Lenovo 2024 33


Note: You can associate your fingerprints with your power-on password and NVMe password. See
“Associate your fingerprints with passwords (for selected models)” on page 37.

Maintenance tips:
• Do not scratch the surface of the reader with anything hard or sharp.
• Do not use or touch the reader with a wet, dirty, wrinkled, or injured finger.

Log in with facial recognition (for selected models)


You can log in to the computer with your facial recognition. It provides precise and secure authentication.

For models come with a webcam privacy shutter, slide the webcam privacy shutter to uncover the camera
lens before using the Windows Hello face recognition.

Set up facial recognition and unlock your computer by scanning your face:

Step 1. Type Sign-in options in the Windows search box and then press Enter.
Step 2. Select Facial recognition (Windows Hello) and then follow the on-screen instruction to enroll your
facial ID.

Lock on leave function (for selected models)


Your computer supports the lock on leave function with ultrasound-based human presence detection,
providing added security and improving battery life.

Notes:
• The lock on leave function does not work if you set the power options to never turn off the display.
• For some countries or regions, the lock on leave function might be disabled according to local regulations.

Change the settings from the Vantage app


Lock on leave function is enabled by default. To change the settings:

Step 1. Open the Vantage app, and then click Device ➙ Smart Assist.
Step 2. Slide the Zero Touch Lock switch to disable or enable the function.

Change the settings from the UEFI BIOS


If the Vantage app is uninstalled, this function will be enabled automatically. You can change the settings
through the UEFI BIOS menu:

Step 1. Restart the computer. When the logo is displayed, press F1 to enter the UEFI BIOS menu.
Step 2. Select Security ➙ Intelligent Security.

34 ThinkPad P16v Gen 2 User Guide


Step 3. Slide the User Presence Sensing switch to disable or enable the function.

Protect data against power loss


NVMe (Non-Volatile Memory express) M.2 solid-state drive features the Lenovo-unique PLP (Power Loss
Protection) function to avoid data loss or damage.

If your computer is not responding and you might have to shut down your computer by pressing and holding
the power button for several seconds. In this case, the PLP function enables your computer data to be saved
timely. However, there is no guarantee that all data is saved in any situation.

To check the type of your M.2 solid-state drive:

Step 1. Restart the computer. When the logo screen is displayed, press F10 to enter the Lenovo
diagnostics window.
Step 2. On the TOOLS tab, select SYSTEM INFORMATION ➙ STORAGE using the arrow keys.
Step 3. Locate the Device Type section to check the information.

UEFI BIOS passwords


You can set passwords in UEFI (Unified Extensible Firmware Interface) BIOS (Basic Input/Output System) to
strengthen the security of your computer.

Password types
You can set a power-on password, supervisor password, system management password, or NVMe
password in UEFI BIOS to prevent unauthorized access to your computer.

However, you are not prompted to enter any UEFI BIOS password when your computer resumes from sleep
mode.

Power-on password
If you set a power-on password, a window is displayed on the screen when you turn on the computer. Enter
the correct password to use the computer.

Supervisor password
The supervisor password protects the system information stored in UEFI BIOS. When entering the UEFI
BIOS menu, enter the correct supervisor password in the window prompted. You also can press Enter to
skip the password prompt. However, you cannot change most of the system configuration options in UEFI
BIOS.

If you have set both the supervisor password and power-on password, you can use the supervisor password
to access your computer when you turn it on. The supervisor password overrides the power-on password.

NVMe passwords
The NVMe password prevents unauthorized access to the data on the storage drive. When an NVMe
password is set, you are prompted to type a correct password each time you try to access the storage drive.

• Single Password
When a Single NVMe password is set, the user must enter the user NVMe password to access files and
applications on the storage drive.
• Dual Password (User + Admin)

Chapter 4. Secure your computer and information 35


The admin NVMe password is set and used by a system administrator. It enables the administrator to
access any storage drive in a system or any computer connected in the same network. The administrator
can also assign a user NVMe password for each computer in the network. The user of the computer can
change the user NVMe password as desired, but only the administrator can remove the user NVMe
password.

When prompted to enter an NVMe password, press F1 to switch between the admin NVMe password and
user NVMe password.

Notes: The NVMe password is not available in the following situations:


• A Trusted Computing Group (TCG) Opal-compliant storage drive and a TCG Opal management software
program are installed in the computer, and the TCG Opal management software program is activated.
• An eDrive storage drive is installed in the computer preinstalled with the Windows operating system.

System management password


The system management password can also protect the system information stored in UEFI BIOS like a
supervisor password, but it has lower authority by default. The system management password can be set
through the UEFI BIOS menu or through Windows Management Instrumentation (WMI) with the Lenovo
client-management interface.

You can enable the system management password to have the same authority as the supervisor password
to control security-related features. To customize the authority of the system management password through
the UEFI BIOS menu:

Step 1. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.
Step 2. Select Security ➙ Password ➙ System Management Password Access Control.
Step 3. Follow the on-screen instructions.

If you have set both the supervisor password and the system management password, the supervisor
password overrides the system management password. If you have set both the system management
password and the power-on password, the system management password overrides the power-on
password.

Set, change, or remove a password


Follow the instructions to set, change or remove a password.

Before you start, print these instructions.

Step 1. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.
Step 2. Select Security ➙ Password by using the arrow keys.
Step 3. Select the password type. Then, follow the on-screen instructions to set, change, or remove a
password.

You should record all your passwords and store them in a safe place. If you forget any of your passwords,
any potential repair actions required are not covered under warranty.

What to do if you forget your power-on password


Follow the instructions to remove the power-on password if you forget your power-on password.

If you have set a supervisor password or a system management password and remember it:

Step 1. Restart the computer. When the logo screen is displayed, immediately press F1.

36 ThinkPad P16v Gen 2 User Guide


Step 2. Type the supervisor password or the system management password to enter the UEFI BIOS menu.
Step 3. Select Security ➙ Password ➙ Power-On Password by using the arrow keys.
Step 4. Type the current supervisor password or the system management password in the Enter Current
Password field. Then, leave the Enter New Password field blank, and press Enter twice.
Step 5. In the Changes have been saved window, press Enter.
Step 6. Press F10 to save changes and exit the UEFI BIOS menu.

If you have not set a supervisor password or a system management password, contact a Lenovo-authorized
service provider to have the power-on password removed.

What to do if you forget your system management password


Follow the instructions to remove the system management password if you forget your system management
password.

If you have set a supervisor password and remember it:

Step 1. Restart the computer. When the logo screen is displayed, immediately press F1.
Step 2. Type the supervisor password to enter the UEFI BIOS menu.
Step 3. Select Security ➙ Password ➙ System Management Password by using the arrow keys.
Step 4. Type the current supervisor password in the Enter Current Password field. Then, leave the Enter
New Password field blank, and press Enter twice.
Step 5. In the Changes have been saved window, press Enter.
Step 6. Press F10 to save changes and exit the UEFI BIOS menu.

If you have not set a supervisor password, contact a Lenovo-authorized service provider to have the system
management password removed.

What to do if you forget your NVMe password


Follow the instructions to remove the NVMe password if you forget your NVMe password.

If you forget your NVMe password (Single password) or both user and admin NVMe passwords (Dual
password), Lenovo cannot reset your passwords or recover data from the storage drive. You can contact a
Lenovo-authorized service provider to have the storage drive replaced. A fee will be charged for parts and
service. If the storage drive is a CRU (Customer Replaceable Unit), you can also contact Lenovo to purchase
a new storage drive to replace the old one by yourself. To check whether the storage drive is a CRU and the
relevant replacement procedure, see “CRU list” on page 49.

What to do if you forget your supervisor password


Follow the instructions to remove the supervisor password if you forget your supervisor password.

There is no service procedure to remove the password. You can contact a Lenovo-authorized service
provider to have the system board replaced. A fee will be charged for parts and service.

Associate your fingerprints with passwords (for selected models)


You can associate the fingerprints with passwords to get quick access to the computer and the data on the
storage drive without entering the power-on password or NVMe password.

Do the following to associate your fingerprints with the power-on password and NVMe password:

Step 1. Turn off and then turn on the computer.

Chapter 4. Secure your computer and information 37


Step 2. When prompted, scan your finger on the fingerprint reader.
Step 3. Enter your power-on password, NVMe password, or both as required. The association is
established.

When you start the computer again, you can use your fingerprints to log in to the computer without entering
your Windows password, power-on password, or NVMe password. To change settings, press F1 to enter the
UEFI BIOS menu, and then select Security ➙ Fingerprint.

Attention: If you always use your fingerprint to log in to the computer, you might forget your passwords.
Write down your passwords, and keep them in a safe place.

FIDO (Fast Identity Online) authentication


Your computer supports FIDO (Fast Identity Online) authentication feature. This feature works as an
alternative to password-based authentication to achieve passwordless authentication.

This feature only works when a power-on password is set in UEFI BIOS and the FIDO2 USB device is
registered in ThinkShield™ Passwordless Power-On Device Manager. With this feature, you can input the
power-on password or use the registered FIDO2 USB device to power on your computer.

Register FIDO2 USB device in ThinkShield Passwordless Power-On


Device Manager
Follow the instructions to register FIDO2 USB device in ThinkShield Passwordless Power-On Device
Manager.

Step 1. Turn on the computer.


Step 2. Press F12 during the power-on process.
Step 3. If you set a power-on password, you are prompted to enter the correct password.
Step 4. Select App Menu ➙ ThinkShield Passwordless Power-On Device Manager and press Enter
Step 5. Insert the FIDO2 USB device to register the device by following steps:
a. Select the available FIDO2 USB device that you want to register in the Discovered Devices
field.
b. Click Yes in the displayed window to confirm the device you selected
c. If you set a power-on password, you are prompted to enter the correct password.
d. The User operation request window is displayed. You are prompted to press the button on
the connected FIDO2 USB device, and then follow the on-screen instructions to close the
window.
e. Press Esc to exit and restart your computer.

Notes:
• If you want to unregister your devices, click the available FIDO2 USB device that you want to unregister in
the My Device field and enter the correct power-on password for verification.
• If you use more than one FIDO2 USB device with a common identifier for registration, only one device is
available.

Log in to the System with Passwordless Power-On Authentication


Follow the instructions to log in to the System with Passwordless Power-On Authentication.

Step 1. Restart the computer.

38 ThinkPad P16v Gen 2 User Guide


Step 2. ThinkShield Passwordless Power-On Authentication window is displayed.
Step 3. Insert your registered FIDO2 USB device for detection.
Step 4. Then follow the on-screen instructions to press the button on your FIDO2 USB device for
verification.
Step 5. After your device is verified, the power-on process continues.

Note: You should insert the FIDO2 USB device or enter the power-on password within 60
seconds. Otherwise, your computer will shut down automatically.

Chapter 4. Secure your computer and information 39


40 ThinkPad P16v Gen 2 User Guide
Chapter 5. Configure advanced settings

UEFI BIOS
UEFI BIOS is the first program that the computer runs. When the computer turns on, the UEFI BIOS performs
a self test to make sure that various devices in the computer are functioning properly.

Enter the UEFI BIOS menu


Turn on or restart the computer. When the logo screen is displayed, press F1 repeatedly to enter the UEFI
BIOS menu.

Navigate the UEFI BIOS menu


Follow the on-screen instructions to navigate in the UEFI BIOS menu.

The table below introduces some available settings of the UEFI BIOS menu. To know more about the UEFI
BIOS, for example, BIOS Event log, you can go to https://pcsupport.lenovo.com and then type UEFI BIOS in
search box.

Note: The UEFI BIOS menu might vary depending on system configurations.

Menu Introduction
Main This category displays the general product-related information, such as UEFI BIOS version,
machine type, system serial number, preinstalled OS license, and BIOS Event log.

Config This category enables you to update configurations relating to system settings such as
network, USB, keyboard, display, CPU, and power.

Date/Time This category enables you to set computer date and time in this category.

Security This category enables you to configure security settings related to such as password,
fingerprint, and I/O accessibility.

Startup This category enables you to manage settings relevant to booting up.

Restart This category enables you to save or discard changes before exiting.

You can go to Lenovo BIOS Simulator Center https://download.lenovo.com/bsco/index.html to explore the


detailed settings by your product name.

Note: The Lenovo BIOS Simulator Center makes periodic updates of the settings. The UEFI BIOS simulator
interface and description of settings might be different from that on your actual user interface.

Customize BIOS Defaults


The feature provides a solution to backup your preferred BIOS Setup settings.

It helps you to save the BIOS Setup settings as customized BIOS default settings, load them to current BIOS
settings when needed, and reset the settings to Setup Defaults.

Save the customized settings configuration


Follow the instructions to save the customized settings configuration.

Step 1. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.

© Copyright Lenovo 2024 41


Step 2. Select Restart ➙ Save Custom Defaults.
Step 3. Click Yes to save the settings configuration you customized.

Load the customized settings configuration


Follow the instructions to load the customized settings configuration.

Step 1. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.
Step 2. Select Restart ➙ Load Custom Defaults.
Step 3. Click Yes to load the customized settings configuration you saved.

You can also press F9 and click Custom Defaults to load the customized settings configuration.

Note: Load Custom Defaults is unavailable if no customized BIOS default settings are saved.

Reset the settings configuration to Setup Defaults


Follow the instructions to reset the settings configuration to Setup Defaults.

Step 1. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.
Step 2. Select Restart ➙ Load Factory Defaults.
Step 3. Click Yes to reset the settings configuration to Setup Defaults.

You can also press F9 and click Factory Defaults to reset the settings configuration to Setup Defaults.

Reset system to factory defaults


This feature enables you to reset the UEFI BIOS to the factory default settings, including all UEFI BIOS
settings and internal system data. It helps you wipe user data in case that you want to dispose of or reuse
your computer.

Step 1. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.
Step 2. Select Security ➙ Reset System to Factory Defaults and press Enter.
Step 3. Several warning windows might be displayed. Do the following before resetting the system to the
factory default settings:
a. Deactivate the Absolute Persistence Module.
b. Remove the NVMe password if your have set one.
Step 4. For computer models with RAID settings, a window is displayed to remind you of data damage.
Select Yes to proceed.
Step 5. A window is displayed to confirm all UEFI BIOS settings will be reset. Select Yes to proceed.

Note: If the Intel AMT control and Absolute Persistence(R) Module are permanently disabled,
these settings cannot be reset successfully.
Step 6. Enter the supervisor password, system management password or power-on password in the
window prompted.

Your computer will restart immediately. It takes a few minutes to complete the initialization process. Your
computer screen might be blank during this process. This is normal and you should not interrupt it.

Recover the UEFI BIOS


If the UEFI BIOS is corrupted or maliciously attacked, it can self-recover and restore your computer from the
last uncorrupted and secure backup. This function protects your computer data.

42 ThinkPad P16v Gen 2 User Guide


During the UEFI BIOS self-recovery, the screen might be blank. You can check the progress based on
blinking modes of the LED indicators on Esc, F1, and F4. For details, refer to the following table.

Note: Do not press the power button to interrupt the progress. Wait a few minutes until the logo screen is
displayed.

Blinking modes Self-recovery progress

LED indicator on Esc blinks 0% to 32%


LED indicators on Esc and F1 blink simultaneously 33% to 65%

LED indicators on Esc, F1 and F4 blink simultaneously 66% to 100%

Detect memory retraining


Memory retraining is a process to initialize the memory module and run diagnostic tests for the memory
module in your computer.

The memory retraining might occur during POST if any of the following situations is detected:
• Memory module replacement
• Total Memory Encryption setting change in the UEFI BIOS
• Memory Reference Code (MRC) change when the UEFI BIOS updates

When memory retraining occurs, the screen might be blank. You might see the LED indicators on Esc, F1,
and F4 blinking sequentially to indicate the progress. Do not press the power button to interrupt the process.
Wait a few minutes until the logo screen is displayed.

Cloud bare metal recovery (for selected models)


This feature enables you to remove all user files on your computer and restore the Windows operating
system from Cloud (Microsoft® Connected System Recovery). Before using this feature, read the following
information.

Notes:
• This feature will restore your computer to the Windows operating system preinstalled at the factory. Do
not use this feature if a customized operating system is installed on your computer, otherwise the
customized functions or applications cannot be restored.
• This feature only works with wired network (connected via the Ethernet connector on your computer) and
wireless network (WPA2 personal only).

Restore the Windows operating system


Follow the instructions to restore the Windows operating system.

Step 1. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.
Step 2. Select Config ➙ Reinstall Windows from Cloud. Follow the on-screen instructions to enable this
feature.
Step 3. Press F10 to save changes and exit.
Step 4. The computer will restart automatically. When the logo screen is displayed, press F12.
Step 5. Select App Menu ➙ Reinstall Windows from Cloud, and then follow the on-screen instructions.

If the recovery process fails, you still have other options to restore the Windows operating system. For more
information, refer to “Recover your Windows operating system” on page 68.

Chapter 5. Configure advanced settings 43


Update the UEFI BIOS
When you install a new program, device driver, or hardware component, you might need to update the UEFI
BIOS.

Download and install the latest UEFI BIOS update package by one of the following methods:

Note: During the UEFI BIOS update process, MRC change might cause memory retraining. Memory
retraining is a process to initialize the memory module and run diagnostic tests for the memory module in
your computer. When memory retraining occurs, the screen might be blank. You might see the LED
indicators on Esc, F1, and F4 blinking sequentially to indicate the progress. Do not press the power button to
interrupt the process. Wait a few minutes until the logo screen is displayed.

From the Vantage app


Follow the instructions to update the UEFI BIOS from the Vantage app.

Step 1. Open the Vantage app, and then click Device ➙ System Update.
Step 2. If the latest UEFI BIOS update package is available, follow the on-screen instructions to download
and install the package.

From the Lenovo Support Web site


Follow the instructions to update the UEFI BIOS from the Lenovo Support Web site.

Step 1. Go to https://pcsupport.lenovo.com and select the entry for your computer.


Step 2. Click Drivers & Software ➙ Manual Update ➙ BIOS/UEFI.
Step 3. Follow the on-screen instructions to download and install the latest UEFI BIOS update package.

From the Windows Update


Follow the instructions to update the UEFI BIOS from the Windows Update.

Step 1. Type Settings in the Windows search box and press Enter.
Step 2. Click Update & Security ➙ Windows Update ➙ Check for Updates.
Step 3. If a BIOS update package appears in your update list, click Download or Install to initiate the
update.

RAID
Redundant Array of Independent Disks (RAID) is a technology that provides increased storage functions and
reliability through redundancy. It also can improve data storage reliability and fault tolerance compared with
single-drive storage systems. Data loss resulting from a drive failure can be prevented by reconstructing
missing data from the remaining drives.

When a group of independent physical storage drives is set up to use RAID technology, they are in a RAID
array. This array distributes data across multiple storage drives, but the array appears to the host computer
as one single storage unit. Creating and using RAID arrays provides high performance, such as the expedited
I/O performance, because several drives can be accessed simultaneously.

Storage drive requirements for RAID levels


This topic provides storage drive requirements for RAID levels.

Your computer supports the following internal storage drives:

44 ThinkPad P16v Gen 2 User Guide


• 2.5-inch form factor, 7-mm (0.28-inch) height hard disk drive
• M.2 Non-Volatile Memory Express (NVMe) solid-state drive (for selected models)

Note: Ensure that your computer has two identical storage drives installed (two hard disk drives, or M.2
NVMe solid-state drives with the same capacity) for supported RAID levels. If only one drive is installed, or
two different types of drives are installed, the following information does not apply.

Your computer supports the following RAID levels:


• RAID 0: striped disk array (missing data resulting from a drive failure cannot be reconstructed)
– Consist of two identical storage drives
– Supported strip size: 4 KB, 8 KB, 16 KB, 32 KB, 64 KB, or 128 KB
– Better performance without fault tolerance
– Higher risk of data loss resulting from a member drive failure compared with non-RAID configuration
• RAID 1: mirrored disk array
– Consist of two identical storage drives
– Improved reading performance and 100% redundancy

Enter the Intel RST configuration utility


Follow the instructions to enter the Intel RST configuration utility.

Step 1. Ensure that RAID is enabled in the UEFI BIOS menu:


a. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS
menu.
b. Select Config ➙ Storage ➙ VMD Controller ➙ On.
c. Press F10 to save changes and exit.
Step 2. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.
Step 3. Select Config ➙ Storage ➙ Intel (R) Rapid Storage Technology and then press Enter.
The Intel (R) Rapid Storage Technology window opens and the following options are displayed:

Create RAID Volume: Create a RAID volume. If no internal storage drives can be used, this option
is not available.

RAID Volumes: Confirm the information of the created RAID volumes.

Non-RAID Physical Disks: Confirm the information of all non-RAID drives.


Step 4. Press the up and down arrow keys to select an option. Press Enter to enter the menu for the
selected option. Press Esc to exit the Intel RST configuration utility.

Create RAID volumes


Follow the instructions to create RAID volumes.

Attention: All the existing data stored on the selected drives will be erased while the RAID volume is being
created.

Step 1. Enter the Intel RST configuration utility.


Step 2. Select Create RAID Volume, and then press Enter to open the CREATE RAID VOLUME window.
Step 3. Select and configure the options one by one.

Chapter 5. Configure advanced settings 45


a. Name: Use the default name or type a preferred name for the RAID volume.
b. RAID Level: Press Enter to change the RAID between RAID 0 (Stripe) and RAID 1 (Mirror).
c. Select Disks: Select a drive and press Spacebar or Enter to add it into a group. The drive that
cannot be used to create a RAID volume is not selectable. An X mark is displayed next to the
selected drive.
d. Strip Size: Select a strip size and press Enter to complete the configuration. This option is only
available for RAID 0.
e. Capacity: Customize the capacity of the RAID volume. The default RAID volume is the largest
value.
f. Create Volume: Press Enter to finish configurations of the preceding options and create a
volume.

Note: The Create Volume option might not be selectable for some reasons, for example, if
different types of drives are selected, the option is not selectable. If it is not selectable, see the
message displayed under Create Volume for reference.

After the RAID volume is created, the Intel (R) Rapid Storage Technology window is displayed, and
the created volume is displayed under RAID Volumes.
Step 4. Press F10 to save changes and exit.

Delete RAID volumes


Follow the instructions to delete RAID volumes.

Attention: All the existing data stored on the selected drives will be erased after you delete RAID volumes.

Step 1. Enter the Intel RST configuration utility.


Step 2. Select the volume that you want to delete under RAID Volumes. Press Enter to open the RAID
VOLUME INFO window.
Step 3. Select Delete and press Enter to delete it from the RAID Volumes list.
Step 4. When prompted, select Yes to confirm the deletion of the selected RAID volume.

After you delete the RAID volume, the Intel (R) Rapid Storage Technology window is displayed.
Member drives of the deleted volume are displayed under Non-RAID Physical Disks.
Step 5. Press F10 to save changes and exit.

Reset storage drives to non-RAID


Follow the instructions to reset storage drives to non-RAID.

Attention: All the existing data stored on the selected drive will be erased after you reset it to non-RAID.

Step 1. Enter the Intel RST configuration utility.


Step 2. Select the volume that you want to reset under RAID Volumes. Press Enter to open the RAID
VOLUME INFO window.
Step 3. Select the drive that you want to reset under RAID Member Disks. Press Enter to open the
PHYSICAL DISK INFO window.
Step 4. Select Reset to Non-RAID and press Enter. When prompted, select Yes to confirm the reset
action.

46 ThinkPad P16v Gen 2 User Guide


After the reset process finishes, the Intel (R) Rapid Storage Technology window is displayed. The
reset drive is listed under Non-RAID Physical Disks, and the volume of the reset drive is still listed
under RAID Volumes. However, the status is changed from Normal to Failed or Degraded.
Step 5. Press F10 to save changes and exit.

Rebuild RAID 1 volumes


Follow the instructions to rebuild RAID 1 volumes.

If the status of a RAID 1 volume is Failed or Degraded, you can rebuild it through the Intel RST configuration
utility. To rebuild a RAID 1 volume, ensure that at least one member drive of the RAID 1 volume works
correctly. Replace the failed storage drive with a new one that has the same capacity before you rebuild a
RAID 1 volume.

Step 1. Enter the Intel RST configuration utility.


Step 2. Select the volume that you want to rebuild under RAID Volumes. Press Enter to open the RAID
VOLUME INFO window.
Step 3. Select Rebuild and press Enter to open the Rebuild Volume window.
Step 4. Select the drive that you want to rebuild and press Enter to initiate the rebuild process.

After you initiate the rebuild process, the Intel (R) Rapid Storage Technology window is displayed.
The RAID 1 volume under rebuilding is displayed under RAID Volumes with a Rebuilding mark.
Step 5. Wait a few minutes. When the rebuild process finishes successfully, the Rebuilding mark is
changed to the Normal mark.
Step 6. Press F10 to save changes and exit.

Install a Windows operating system and drivers


Follow the instructions to install a Windows operating system and device drivers.

Microsoft® constantly makes updates to the Windows operating system. Before installing a particular
Windows version, check the compatibility list for the Windows version. For details, go to https://
support.lenovo.com/us/en/solutions/windows-support.

Attention:
• It is recommended that you update your operating system through official channels. Any unofficial update
might cause security risks.
• The process of installing a new operating system deletes all the data on your internal storage drive,
including the data stored in a hidden folder.

Before you install a Windows operating system, do the following:


1. For models with a Trusted Platform Module, if you are using the Windows BitLocker® Drive Encryption
feature, ensure that you have disabled the feature. You can re-enable the feature after the operating
system installation is complete.
2. Ensure that the security-related features (Security Chip, Virtualization, and Secure Boot) are enabled.
To access the security-related features in the UEFI BIOS menu:
a. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.
b. Select Security and select the security-related features. Then, press Enter. Ensure that the security-
related features are enabled.
c. Press F10 to save the settings and exit.

Chapter 5. Configure advanced settings 47


3. Network connection is required to the installation of Windows 11.

Step 1. Connect the drive that contains the operating system installation program to the computer.
a. To create the installation media, refer to https://support.microsoft.com/windows.
Step 2. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.
Step 3. Select Startup ➙ Boot to open the Boot Priority Order submenu.
Step 4. Change the startup sequence:
a. Select the drive that contains the operating system installation program, such as USB HDD.
Then, press Esc.
b. Press F10 to save the setting and exit.

Attention: After you change the startup sequence, ensure that you select the correct device
during a copy, save, or format operation. If you select the wrong device, the data on that
device might be erased or overwritten.

Note: If the system cannot boot from the selected drive, disable Secure Boot and try again.
Ensure that you re-enable the feature after the operating system installation is complete.
Step 5. Follow the on-screen instructions to install the device drivers and necessary programs.

Install device drivers


You should download the latest driver for a component when you notice poor performance from that
component or when you added a component. This action might eliminate the driver as the potential cause of
a problem. Download and install the latest driver by one of the following methods.
• Open the Vantage app to check the available update packages. Select the update packages you want,
and then follow the on-screen instructions to download and install the packages.
• Go to https://pcsupport.lenovo.com and select the entry for your computer. Then, follow the on-screen
instructions to download and install necessary drivers and software.
• Apply Windows Update to get the latest updates, such as the security patches. Then, follow the on-screen
instructions to download and install the necessary updates.

48 ThinkPad P16v Gen 2 User Guide


Chapter 6. CRU replacement
This section provides instructions on how to replace Customer Replaceable Units (CRUs).

Customer Replaceable Units (CRUs) are parts that can be replaced by the customer. The computers contain
the following types of CRUs:
• Self-service CRUs: Refer to parts that can be replaced easily by customer themselves or by trained
service technicians at an additional cost.
• Optional-service CRUs: Refer to parts that can be replaced by customers with a greater skill level.
Trained service technicians can also provide service to replace the parts under the type of warranty
designated for the customer’s machine.

If you intend on installing a CRU, Lenovo will ship the CRU to you. CRU information and replacement
instructions are shipped with your product and are available from Lenovo at any time upon request. You
might be required to return the defective part that is replaced by the CRU. When return is required: (1) return
instructions, a prepaid shipping label, and a container will be included with the replacement CRU; and (2) you
might be charged for the replacement CRU if Lenovo does not receive the defective CRU within thirty (30)
days of your receipt of the replacement CRU. For full details, see the Lenovo Limited Warranty
documentation at https://www.lenovo.com/warranty/llw_02.

CRU list
This topic provides the CRU list of your computer.

Self-service CRUs
• ac power adapter*
• Nano-SIM-card tray*
• Power cord*
• Keyboard

Optional-service CRUs
• Base cover assembly
• Memory module
• M.2 solid-state drive
• M.2 solid-state drive bracket
• Wireless WWAN card*
• Wireless WWAN card bracket*

* for selected models

Note: Replacement of any parts not listed above, including the built-in rechargeable battery, should be done
by a qualified repair technician or by ensuring that you carefully follow all instructions provided by Lenovo.
You can also find Lenovo-authorized repair facilities by going to https://support.lenovo.com/partnerlocator for
more information.

Before you replace any CRU


Before replacing any CRU, ensure that you disable Fast Startup first and then disable the built-in battery.

© Copyright Lenovo 2024 49


Disable Fast Startup
Follow the instructions to disable Fast Startup.

Step 1. Go to Control Panel and view by Large icons or Small icons.


Step 2. Click Power Options, and then click Choose what the power buttons do on the left pane.
Step 3. Click Change settings that are currently unavailable at the top.
Step 4. If prompted by User Account Control (UAC), click Yes.
Step 5. Clear the Turn on fast startup check box, and then click Save changes.

Disable the built-in battery


Follow the instructions to disable the built-in battery.

Step 1. Restart your computer. When the logo screen is displayed, immediately press F1 to enter the UEFI
BIOS menu.
Step 2. Select Config ➙ Power. The Power submenu is displayed.
Step 3. Select Disable Built-in Battery and press Enter.
Step 4. Select Yes in the Setup Confirmation window.

The built-in battery is disabled and the computer turns off automatically.

Wait three to five minutes to let the computer cool.

Note: If your computer cannot enter the UEFI BIOS menu, you cannot disable the built-in battery. To ensure
safety when you replace a CRU, it is recommended to do the following:
• For the built-in battery connected to the system board with cables: Disconnect the battery cables.
• For the CRUable built-in battery connected to the system board with comb connectors: Remove the
battery. For the removal procedure, refer to the built-in battery replacement instructions in this
documentation.
• For the non-CRUable built-in battery connected to the system board with comb connectors: Call Lenovo
Customer Support Center for help.

To check whether the built-in battery on your computer is a CRU, see the CRU list in Chapter 6 “CRU
replacement” on page 49.

Replace a CRU
Follow the instructions to replace a CRU.

Base cover assembly


Follow the instructions to replace the base cover assembly.

Before you start, read Generic Safety and Compliance Notices and print the following instructions.

Note: Do not remove the base cover assembly when your computer is connected to ac power. Otherwise,
there might be a risk of short circuits.

For access, do the following:


1. Disable the built-in battery. See “Disable the built-in battery” on page 50.

50 ThinkPad P16v Gen 2 User Guide


2. Turn off the computer and disconnect the computer from ac power and all connected cables.
3. Remove the nano-SIM-card tray if your computer comes with one. See “Connect to a cellular network
(for selected models)” on page 11.
4. Close the computer display and turn over the computer.

Step 1. Remove the base cover assembly as shown below.

Note: Prepare a pry tool to release the hooks.


Step 2. Install the base cover assembly as shown below.

If the computer does not start up after you reinstall the base cover assembly, disconnect the ac power
adapter and then reconnect it to the computer.

Chapter 6. CRU replacement 51


Wireless WAN card (for selected models)
Follow the instructions to replace the Wireless WAN card.

The following information is only for the computer with user-installable modules. Ensure that you use only a
Lenovo-authorized wireless module specifically tested for this computer model. Otherwise, the computer will
generate an error-code beep sequence when you turn on the computer.

Before you start, read Generic Safety and Compliance Notices and print the following instructions.

Notes:
• Wireless WAN ready model identifies that product has preinstalled wireless WAN antennas and allows a
user-installable wireless WAN module.
• Only wireless WAN model or wireless WAN ready model is allowed to install the optional Lenovo wireless
WAN module.

Attention: Do not touch the contact edge of the wireless WAN card. Otherwise, the wireless WAN card
might get damaged.

For access, do the following:


1. Disable the built-in battery. See “Disable the built-in battery” on page 50.
2. Turn off the computer and disconnect the computer from ac power and all connected cables.
3. Close the computer display and turn over the computer.
4. Remove the nano-SIM-card tray if your computer comes with one. See “Connect to a cellular network
(for selected models)” on page 11
5. Remove the base cover assembly. See “Base cover assembly” on page 50.

Type 1
Step 1. Remove the wireless WAN card as shown below.

Note: A Mylar film might cover the wireless WAN card. To access the wireless WAN card, flip the
film first.

Step 2. Install the Wireless WAN card as shown below.

52 ThinkPad P16v Gen 2 User Guide


Type 2
Step 1. Remove the wireless WAN card and wireless WAN card bracket as shown below.

Note: A Mylar film might cover the wireless WAN card. To access the wireless WAN card, flip the
film first.

Step 2. Install the wireless WAN card and wireless WAN card bracket as shown below.

Chapter 6. CRU replacement 53


Note: During installation, ensure that you connect the cables with different colors to the corresponding
connectors on the card according to the illustrations above: the orange cable to the connector labeled
Orange, the blue cable to the connector labeled Blue, the white and gray cable to the connector labeled
White Gray, and the black and gray cable to the connector labeled Black Gray.

Memory module
Follow the instructions to replace the memory module.

Before you start, read Generic Safety and Compliance Notices and print the following instructions.

Attention: Do not touch the contact edge of the memory module. Otherwise, the memory module might get
damaged.

For access, do the following:


1. Disable the built-in battery. See “Disable the built-in battery” on page 50.
2. Turn off the computer and disconnect the computer from ac power and all connected cables.
3. Close the computer display and turn over the computer.
4. Remove the nano-SIM-card tray if your computer comes with one. See “Connect to a cellular network
(for selected models)” on page 11
5. Remove the base cover assembly. See “Base cover assembly” on page 50.

Step 1. Remove the memory module as shown below.

Note: A Mylar film might cover the memory module. To access the memory module, flip the film
first.

54 ThinkPad P16v Gen 2 User Guide


Step 2. Install the memory module as shown below.

Memory module replacement might cause memory retraining. For details, see “Detect memory retraining” on
page 43.

2280 M.2 solid-state drive


Follow the instructions to replace the 2242 M.2 solid-state drive.

Before you start, read Generic Safety and Compliance Notices and print the following instructions.

Attention:
• If you replace a M.2 solid-state drive, you might need to install a new operating system. For details on how
to install a new operating system, see “Install a Windows operating system and drivers” on page 47.
• If your computer is installed with the color profiles, you need to reinstall the color profiles after installing a
new operating system, see “Use the factory color calibration feature (for selected models)” on page 27.

Chapter 6. CRU replacement 55


The M.2 solid-state drive is sensitive. Inappropriate handling might cause damage and permanent loss of
data.

When handling the M.2 solid-state drive, observe the following guidelines:
• Replace the M.2 solid-state drive only for repair. The M.2 solid-state drive is not designed for frequent
changes or replacement.
• Before replacing the M.2 solid-state drive, make a backup copy of all the data that you want to keep.
• Do not apply pressure to the M.2 solid-state drive.
• Do not touch the contact edge or circuit board of the M.2 solid-state drive. Otherwise, the M.2 solid-state
drive might get damaged.
• Do not subject the M.2 solid-state drive to physical shocks or vibration. Put the M.2 solid-state drive on a
soft material, such as cloth, to absorb physical shocks.

Your computer has two M.2-solid-state-drive slots. When you configure the M.2-solid-state-drive slot in the
UEFI BIOS menu, ensure that you select the correct menu item.
• Slot a : NVMe0
• Slot b : NVMe1

1. Disable the built-in battery. See “Disable the built-in battery” on page 50.
2. Turn off the computer and disconnect the computer from ac power and all connected cables.
3. Close the computer display and turn over the computer.
4. Remove the base cover assembly. See “Base cover assembly” on page 50.

Step 1. Remove the M.2 solid-state drive as shown below.

56 ThinkPad P16v Gen 2 User Guide


Step 2. Install the M.2 solid-state drive in reverse order.

Keyboard
Follow the instructions to replace the keyboard.

Before you start, read Generic Safety and Compliance Notices and print the following instructions.

For access, do the following:


1. Disable the built-in battery. See “Disable the built-in battery” on page 50.
2. Turn off the computer and disconnect the computer from ac power and all connected cables.

Remove the keyboard


Follow the instructions to remove the keyboard.

Note: You might be instructed to slide the keyboard frame forward or backward in some of the following
steps. In this case, ensure that you do not press or hold the keys while sliding the keyboard frame.
Otherwise, the keyboard frame cannot be moved.

Step 1. Loosen the screws that secure the keyboard.

Step 2. Turn over the computer. Then, push the keyboard in the direction as shown by arrows to release
the latches from the keyboard bezel.

Chapter 6. CRU replacement 57


Step 3. Pivot the keyboard slightly upward 1 and then turn over the keyboard 2 .

Step 4. Put the keyboard on the palm rest as shown and detach the connectors. Then, remove the
keyboard.

58 ThinkPad P16v Gen 2 User Guide


Install the keyboard
Follow the instructions to install the keyboard.

Note: You might be instructed to slide the keyboard frame forward or backward in some of the following
steps. In this case, ensure that you do not press or hold the keys while sliding the keyboard frame.
Otherwise, the keyboard frame cannot be moved.

Step 1. Attach the connectors and then turn over the keyboard.

Step 2. Insert the keyboard into the keyboard bezel as shown. Ensure that the top edge of the keyboard
(the edge that is close to the display) is under the keyboard bezel.

Step 3. Slide the keyboard in the direction as shown. Ensure that the latches are secured under the
keyboard frame.

Chapter 6. CRU replacement 59


Step 4. Turn over the computer. Then, tighten the screws to secure the keyboard.

60 ThinkPad P16v Gen 2 User Guide


Chapter 7. Help and support
This chapter provides solutions to some hardware and software issues.

Find your service QR code and serial number


This topic helps you find service QR code and serial number.

Scan the QR code on the base cover assembly to view the following information:
• Your product information and warranty status
• The latest Lenovo-verified drivers and software
• Troubleshooting and diagnosing solutions when hardware or software issue is encountered
• Customer support center and e-ticket entry for professional support

You can find your serial number via:


• Dashboard or Device in the Vantage app
• Serial-number label of your computer (shown as below illustration)

Frequently asked questions


Browse through these FAQs to find answers to commonly raised questions.

© Copyright Lenovo 2024 61


Question Solution

1. Go to Lenovo Support Web site at https://pcsupport.lenovo.com.


How do I check my repair status? 2. Search by the product name, and navigate to the Repair Status section.
3. Enter the serial number to check the repair status.

• Go to Lenovo Support Web site at https://pcsupport.lenovo.com/kn/en/


How do I check my warranty
warrantylookup#/.
status?
• From the Vantage app.

How do I access Control Panel? Type Control Panel in the Windows search box and then press Enter.

How do I turn off my computer? Open the Start menu and click Power. Then, click Shut down.

How do I partition my storage https://support.lenovo.com/solutions/ht503851


drive?

1. Press and hold the power button until the computer turns off. Then, restart
the computer.
2. If step 1 does not work:
• For models with an emergency reset hole: Insert a straightened paper clip
into the emergency reset hole to cut off power supply temporarily. Then,
restart the computer with ac power connected.
What do I do if my computer
stops responding? • For models without an emergency reset hole:
– For models with the removable battery, remove the removable battery
and disconnect all power sources. Then, reconnect to ac power and
restart the computer.
– For models with the built-in battery, disconnect all power sources.
Press and hold the power button for about seven seconds. Then,
reconnect to ac power and restart the computer.

1. Carefully unplug the ac power adapter and turn off the computer immediately.
The more quickly you stop the current from passing through the computer the
more likely you will reduce damage from short circuits.

Attention: Although you might lose some data or work by turning off the
computer immediately, leaving the computer on might make your computer
What do I do if I spill liquid on the unusable.
computer? 2. Wait until you are certain that all the liquid is dry before turning on your
computer.

CAUTION:
Do not try to drain out the liquid by turning over the computer. If your
computer has keyboard drainage holes on the bottom, the liquid will be
drained out through the holes.

How do I enter the UEFI BIOS Restart the computer. When the logo screen is displayed, press F1 to enter the
menu? UEFI BIOS menu.

62 ThinkPad P16v Gen 2 User Guide


Question Solution

• From the Vantage app: Open the Vantage app, and then click Device ➙
System Update.
• From the Lenovo support Web site:
1. Go to https://pcsupport.lenovo.com and select the entry for your computer.
Where can I get the latest device 2. Click Driver & Software ➙ Manual Update.
drivers and the UEFI BIOS? • From the Windows Update:
1. Type Settings in the Windows search box and press Enter.
2. Click Update & Security ➙ Windows Update ➙ Check for Updates.
If update package is available, follow the on-screen instructions to download and
install the package.

1. Run the LCD Self-Test.


a. Ensure that the computer is connected to the ac power adapter.
b. Press the power button for about seven seconds to turn off the computer.
c. Press Fn, left Ctrl, and the power button at the same time.

What do I do if the LCD goes d. Check if the computer displays five solid colors in sequence across the
black when I turn on the entire screen:
computer? • If yes, the LCD functions normally.
• If no, the LCD malfunctions.
e. The test lasts for about 20 seconds and then exits automatically. You also
can press the power button to exit the test.
2. Contact Lenovo for support and provide the test result. See “Call Lenovo” on
page 69.

Chapter 7. Help and support 63


Error messages
An error message is displayed for each error detected in POST or system operation. Refer to the error
messages in the table below to solve your computer problems.

If you see a message that is not included in the following table, record the error message first, then shut
down the computer and call Lenovo for help. See “Lenovo Customer Support Center” on page 69.

Message Solution
The computer turned off because the battery power is low. Connect the ac power
0190: Critical low-battery error
adapter to the computer and charge the batteries.

0191: System Security - Invalid


The system configuration change has failed. Confirm the operation and try again.
remote change requested

0199: System Security - Security This message is displayed when you enter a wrong supervisor password more
password retry count exceeded. than three times. Confirm the supervisor password and try again.

0271: Check Date and Time The date or the time is not set in the computer. Enter the UEFI BIOS menu and set
settings. the date and time.

210x/211x: Detection/Read error The storage drive is not working. Reinstall the storage drive. If the problem still
on HDDx/SSDx exists, replace the storage drive.

Note:
This error indicates that the operating system or programs cannot create, modify,
or delete data in the non-volatile system UEFI variable storage due to insufficient
storage space after POST.

The non-volatile system UEFI variable storage is used by the UEFI BIOS and by
the operating system or programs. This error occurs when the operating system
or programs store large amounts of data in the variable storage. All data needed
for POST, such as UEFI BIOS setup settings, chipset, or platform configuration
Error: The non-volatile system data, are stored in a separate UEFI variable storage.
UEFI variable storage is nearly Press F1 after the error message is displayed to enter the UEFI BIOS menu. A
full. dialog asks for confirmation to clean up the storage. If you select “Yes”, all data
that were created by the operating system or programs will be deleted except
global variables defined by the Unified Extensible Firmware Interface
Specification. If you select “No”, all data will be kept, but the operating system or
programs will not be able to create, modify, or delete data in the storage.

If this error happens at a service center, Lenovo-authorized service personnel will


clean up the non-volatile system UEFI variable storage using the preceding
solution.

Battery-charge LED indicator diagnosis


The battery-charge LED indicator (hereafter referred to as LED indicator) blinks to help you diagnose and
solve some computer problems.

64 ThinkPad P16v Gen 2 User Guide


Indicator blinking patterns
The LED indicator blinks amber first and then white continually, consisting of different blinking patterns. Each
blinking pattern corresponds to an error code. For example, when the LED indicator blinks amber once
and then blinks white twice , the blinking pattern corresponds to error code 0001.

Notes:
• The LED indicator blinks automatically only when the error in the following table occurs.
• The LED indicator blinks continually until the computer turns off. If you need to interrupt the process,
press power button for a few seconds.
• We recommend that you speak to our Customer Support Center before attempting to service the
computer yourself so that you can be directed to the correct documentation and repair information. It
might be recommended to have a Lenovo-authorized service provider repair your computer depending on
the complexity of the error or fault.

Refer to the blinking patterns and error codes in the table below to solve your computer problems.

Blinking patterns Error codes Solutions

0001: Reset error (platform reset not de- 1. Remove the ac power adapter and the
asserted) removable battery if your computer has
one. Then, reset the computer by doing
one of the following:
• For models with the emergency-reset
hole, insert a straightened paper clip
into the emergency-reset hole. Wait
for one minute. Then, reconnect all
power resources and restart the
computer.
• For models without the emergency-
reset hole, press and hold the power
button for about seven seconds.
Then, reconnect to all power
resources and restart the computer.
2. If step 1 does not work, replace the
system board (service provider only).

0002: Internal bus error Replace the system board (service provider
only).

0003: Non-Volatile Memory programming Replace the system board (service provider
error in system power circuit only).

0282: Memory module error 1. Reinstall or replace the memory module.


2. If step 1 does not work, replace the
system board (service provider only).

0283: PCI resource error 1. Remove PCIe devices (the M.2 card,
PCIe card, and so on) (service provider
only).
2. If step 1 does not work, replace the
system board (service provider only).

0284: TCG-compliant functionality-related Replace the system board (service provider


error (might be the BIOS code validation only).
failure)

Chapter 7. Help and support 65


Blinking patterns Error codes Solutions

0285: TCG-compliant functionality-related Replace the system board (service provider


error (might be the TPM initialization failure) only).

0286: Integrated graphics error Replace the system board (service provider
only).

0287: Discrete graphics error 1. Reinstall or replace the discrete graphics


card (service provider only).
2. If step 1 does not work, replace the
system board (service provider only).

0288: Computer display error 1. Reconnect the display cable on both the
system board side and the computer
display side (service provider only) and
check the LCD panel.
2. If step 1 does not work, connect an
external display to your computer and
check the status (customer or service
provider).
• If the external display works, replace
the LCD panel (service provider only).
• If the external display does not work,
replace the system board (service
provider only).

0281: General embedded controller error Replace the system board (service provider
only).

Diagnose and troubleshoot your computer


This section provides introduction to a set of diagnostics and troubleshooting tools at Lenovo Support Web
site, the Vantage app, and in your computer. They can help you diagnose common software and hardware
issues.

The following table lists these diagnostics tools and the recommended conditions for each tool.

Diagnostics tool Recommended scenario


You want to have an online troubleshooting or scan of
Troubleshoot and diagnose at Lenovo Support Web site
hardware and drivers on your computer.

• Your computer is installed with the Vantage app.


Hardware scan • You want to perform basic examinations of the
hardware components.

• You cannot log in to the operating system.


UEFI Diagnostics tool
• Your computer cannot connect to the network.

Troubleshoot and diagnose at Lenovo Support Web site


Lenovo provides two different diagnosing options to help you identify and resolve problems on your
computer.

Step 1. Go to https://www.pcsupport.lenovo.com/ and enter your product name in the search box.

66 ThinkPad P16v Gen 2 User Guide


Step 2. Click Troubleshoot & Diagnose and select from the following two options depending on your
needs.

If you are unsure of what problem your computer goes with, it is recommended that you select
Easy and follow on-screen instructions to get your firmware updated and obtain the hardware
status.

If you have identified the problem on your computer, you can select Custom and follow on-screen
instructions to resolve the problem.

Notes:
• Before launching any automatic diagnosing process, a pop-up window will prompt you to install
Lenovo Service Bridge. Lenovo Service Bridge helps to connect your computer with Lenovo
diagnosing tools.
• Lenovo Support Web site makes periodic updates of the sections to keep improving your
experience with your computer. The Web site interface and descriptions of sections might be
different from that on your actual interface.

If solutions cannot resolve problems on your computer, you can follow on-screen instructions to submit an e-
ticket or contact Lenovo for professional assistance.

Hardware scan
Hardware scan is an effective hardware testing tool to help you identify existing hardware issues.

To run the Hardware scan:

Step 1. Type Vantage in the Windows search box and then press Enter.
Step 2. Click Hardware scan or Support ➙ Hardware scan.
Step 3. Select QUICK SCAN or CUSTOMIZE and then follow the on-screen instructions to run the
hardware scan.

Notes:
• The Quick Scan tool contains a pre-selected suite of tests that performs basic examinations of
the hardware components found in the system. The Customize tool enables you to select one or
several hardware components to perform the examinations.
• Before selecting QUICK SCAN, click Refresh Modules to ensure that the list of hardware
components is the components currently available for the computer.
Step 4. If any hardware failure is detected, the result varies depending on the warranty status and varies by
country or region. Follow the on-screen instructions to resolve the issue.

UEFI Diagnostics tool


UEFI Diagnostics tool enables you to view system information and identify hardware issues when you cannot
log in to the operating system, or the computer cannot connect to the network.

To use the UEFI Diagnostics tool:

Step 1. Connect your computer to ac power.


Step 2. Turn on your computer, and press F10 immediately to enter the UEFI Diagnostics tool.
Step 3. Follow the on-screen instructions to run the test.
Step 4. Press Esc to exit the tool. Your computer will restart immediately.

Chapter 7. Help and support 67


Step 5. If any hardware failure is detected and you are unable to locate and resolve the problem, you can
call Lenovo Customer Support Center. See “Call Lenovo” on page 69.

Recover your Windows operating system


When you encounter some unexpected issues with your operating system, you can choose to recover your
operating system by yourself or call Lenovo Customer Support Center.

Note: Microsoft constantly makes updates to the Windows operating system. Before installing a particular
Windows version, check the compatibility list for the Windows version. For details, go to https://
support.lenovo.com/us/en/solutions/ht512575.

To recover your operating system See...


to...
Factory defaults Refer to the instructions in https://support.lenovo.com/
HowToCreateLenovoRecovery

A previous system point Refer to the instructions in Popular Topics: https://support.lenovo.com/


solutions/ht118590

Self-help resources
Use the following self-help resources to learn more about the computer and troubleshoot problems.

Resources How to access?


Lenovo Support Web Site https://pcsupport.lenovo.com

Tips https://www.lenovo.com/tips

Lenovo Community https://forums.lenovo.com

Accessibility information https://www.lenovo.com/accessibility

• Open the Start menu and click Get Help or Tips.


Windows help information • Use Windows Search or the Cortana® personal assistant.
• Microsoft support Web site: https://support.microsoft.com

Windows label
Windows Genuine Microsoft label indicates the edition of Windows preinstalled on your computer and
whether the device is preinstalled with or licensed for genuine Windows.

Your computer might have a Windows Genuine Microsoft label affixed to its cover depending on the
following factors:
• Your geographic location
• Edition of Windows that is preinstalled

Go to https://www.microsoft.com/en-us/howtotell/Hardware.aspx for illustrations of the various types of


Genuine Microsoft labels.
• In the People’s Republic of China, the Genuine Microsoft label is required on all computer models
preinstalled with any edition of the Windows operating system.
• In other countries and regions, the Genuine Microsoft label is required only on computer models licensed
for Windows Pro editions.

68 ThinkPad P16v Gen 2 User Guide


The absence of a Genuine Microsoft label does not indicate that the preinstalled Windows version is not
genuine. For details on how to tell whether your preinstalled Windows product is genuine, refer to the
information provided by Microsoft at https://www.microsoft.com/en-us/howtotell/default.aspx.

There are no external, visual indicators of the Product ID or Windows version for which the computer is
licensed. Instead, the Product ID is recorded in the computer firmware. Whenever a Windows product is
installed, the installation program checks the computer firmware for a valid, matching Product ID to complete
the activation.

In some cases, an earlier Windows version might be preinstalled under the terms of the Windows Pro edition
license downgrade rights.

Call Lenovo
If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support
Center.

Before you contact Lenovo


Prepare the needed information before you contact Lenovo.

1. Record the problem symptoms and details:


• What is the problem? Is it continuous or intermittent?
• Any error message or error code?
• What operating system are you using? Which version?
• Which software applications were running at the time of the problem?
• Can the problem be reproduced? If so, how?
2. Record the system information:
• Product name.
• Machine type and “serial number” on page 61.

Lenovo Customer Support Center


During the warranty period, you can call Lenovo Customer Support Center for help.

Telephone numbers
For a list of the Lenovo Support phone numbers for your country or region, go to https://
pcsupport.lenovo.com/supportphonelist for the latest phone numbers.

Note: Phone numbers are subject to change without notice. If the number for your country or region is not
provided, contact your Lenovo reseller or Lenovo marketing representative.

Services available during the warranty period


• Problem determination - Trained personnel are available to assist you with determining if you have a
hardware problem and deciding what action is necessary to fix the problem.
• Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty,
trained service personnel are available to provide the applicable level of service.
• Engineering change management - Occasionally, there might be changes that are required after a product
has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes
(ECs) that apply to your hardware available.

Chapter 7. Help and support 69


Services not covered
• Replacement or use of parts not manufactured for or by Lenovo or nonwarranted parts
• Identification of software problem sources
• Configuration of UEFI BIOS as part of an installation or upgrade
• Changes, modifications, or upgrades to device drivers
• Installation and maintenance of network operating systems (NOS)
• Installation and maintenance of programs

For the terms and conditions of the Lenovo Limited Warranty that apply to your Lenovo hardware product,
go to:

• https://www.lenovo.com/warranty/llw_02
• https://pcsupport.lenovo.com/warrantylookup

Purchase accessories or additional services


This topic provides instructions on how to purchase accessories or additional services.

Accessories
Lenovo has a number of hardware accessories and upgrades to help expand the functionality of your
computer. Accessories include memory modules, storage devices, network cards, power adapters,
keyboards, mice, and so on. You can purchase Lenovo accessories at https://www.lenovo.com/accessories.

Additional services
During and after the warranty period, you can purchase additional services from Lenovo at https://
pcsupport.lenovo.com/warrantyupgrade.

Service availability and service names might vary by country or region.

Accessibility features
Lenovo is committed to making information technology accessible to everyone, including those with hearing,
vision, or mobility limitations. Lenovo supports accessibility features in the following ways to help all users
better engage with Lenovo products.

Accessible documentation
Lenovo documentation is designed to meet users' accessibility needs. Users can read the documentation
with assistance as needed. For example:
• Text and images are in high contrast. Color contrast can enhance the visual experience. In this mode, all
contents are highlighted to be more visible.
• Text is logical and readable. Images are also readable with alternative text provided. A screen reader can
enhance the hearing or listening experience. In this mode, all contents are clearer and easier to
understand.
• Text is large and clear, making it easier to read. A magnifier can enlarge the text to improve readability.

For more information, watch the video at:


https://support.lenovo.com/docs/pc_pub_accessibility

Accessible product design


Lenovo product design also supports accessibility features.

70 ThinkPad P16v Gen 2 User Guide


Note: The accessibility features vary by product. Depending on the product model, some accessibility
features listed below might not be applicable to the product. To get the most up-to-date accessibility
information for the product, go to https://www.lenovo.com/accessibility. For additional support from Lenovo,
users can find phone numbers for their country or region from https://support.lenovo.com/supportphonelist.

• Keyboards
Lenovo keyboards support various accessibility features. For example:
– Tactile markings on some keys for easier identification
Tactile markings provide all users with a way to find keys without looking at the keyboard. Lenovo
provides bumps for the following keys:
– Function keys: F2 and F3
– Control keys: Fn and Insert
– Typing keys: F, J, and Enter
– Navigation key: Down arrow

– Consistent layout of keyboards for easier use


– Appropriate spacing between keys for typing efficiency
– Sufficient contrast of keys, controls, and labels for better visibility
– On-screen notification or lighted notification for some keys for ease of use
– Keys and controls that can be reached and operated using one hand and require minimal dexterity for
ease of use
• Prominent Communication Bar
As a welcome addition to your computer, the communication bar incorporates front facing camera options
and microphone with 360-degree coverage. It helps you orient computer and open laptop easily.

Chapter 7. Help and support 71


• Alternative TrackPoint pointing device
The TrackPoint pointing device comes with TrackPoint pointing stick and TrackPoint Three Buttons. It's a
useful alternative for users to interact with the computer without using a traditional mouse. To learn how to
use the TrackPoint pointing device, see “Use the TrackPoint pointing device” on page 13
• Industry-standard connectors
The industry-standard connectors on Lenovo products enable better compatibility with peripheral
devices.
• Operating systems
The accessibility features of the operating systems can be configured to assist users in the following
ways:
– Vision features, such as text size and visual effect settings, make the screen contents easier to see.
– Hearing features, such as audio and caption settings, make the screen contents easier to hear.
– Interaction features, such as speech and eye-control settings, make the product easier to control.
To access the accessibility features of the Windows 11 operating system, go to Start ➙ Settings ➙
Accessibility.

72 ThinkPad P16v Gen 2 User Guide


Appendix A. Compliance information
This chapter provides the compliance information of your computer.

For compliance information, refer to Regulatory Notice at https://pcsupport.lenovo.com and Generic Safety
and Compliance Notices at https://pcsupport.lenovo.com/docs/generic_notices.

Certification-related information
This section provides certification-related information, such as product name and machine type.

Product name Compliance ID Machine type(s)

• ThinkPad P16v Gen 2 • TP00147C


21KX and 21KY
• ThinkPad P16v Gen 2 CAT161 • TP00147C02

1 for mainland China only / 2 for India only

Further compliance information related to your product is available at https://www.lenovo.com/compliance.

Locate the UltraConnect wireless antennas


Your computer has an UltraConnect™ wireless antenna system. You can enable wireless communication
wherever you are.

© Copyright Lenovo 2024 73


The following illustration shows the antenna locations on your computer:

1 Wireless LAN antenna (main)


2 4x4 MIMO Wireless-WAN antenna (main, for selected models)
3 4x4 MIMO Wireless WAN antenna (auxiliary, for selected models)
4 Wireless LAN antenna (auxiliary)
5 Wireless WAN antenna (main, for selected models)
6 Wireless WAN antenna (auxiliary, for selected models)

Operating environment
This section provides information about the operating environment of your computer.

Maximum altitude (without pressurization)


3048 m (10 000 ft)

Temperature
• Operating: 5°C to 35°C (41°F to 95°F)
• Storage and transportation in original shipping packaging: -20°C to 60°C (-4°F to 140°F)
• Storage without packaging: 5°C to 43°C (41°F to 109°F)

74 ThinkPad P16v Gen 2 User Guide


Note: When you charge the battery, its temperature must be no lower than 10°C (50°F).

Relative humidity
• Operating: 8% to 95% at wet-bulb temperature 23°C (73°F)
• Storage and transportation: 5% to 95% at wet-bulb temperature 27°C (81°F)

Appendix A. Compliance information 75


76 ThinkPad P16v Gen 2 User Guide
Appendix B. Notice for USB connector name update
The USB Implementers Forum published a revision of the guideline for USB connector names in September,
2022. Lenovo follows the revised guideline and updates USB connector names accordingly. You can refer to
the table below for naming update details.

Current name Previous name


USB-A connector (Hi-Speed USB) USB-A 2.0 connector

USB-A connector (USB 5Gbps) USB-A 3.2 Gen 1 connector

USB-A connector (USB 10Gbps) USB-A 3.2 Gen 2 connector

USB-A connector (USB 5Gbps, Always On USB) Always on USB-A 3.2 Gen 1 connector

USB-A connector (USB 10Gbps, Always On USB) Always on USB-A 3.2 Gen 2 connector

USB-C connector (USB 5Gbps) USB-C (3.2 Gen 1) connector

USB-C connector (USB 10Gbps) USB-C (3.2 Gen 2) connector

USB-C connector (USB 20Gbps) USB 3.2 Gen 2x2

USB-C connector (USB4 20Gbps) USB 4 Gen 2x2

USB-C connector (USB4 40Gbps) USB-C (USB 4) connector

USB-C connector (Thunderbolt 3) USB-C (Thunderbolt 3) connector

USB-C connector (Thunderbolt 4) USB-C (Thunderbolt 4) connector

© Copyright Lenovo 2024 77


78 ThinkPad P16v Gen 2 User Guide
Appendix C. Notices and trademarks

Notices
Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult
your local Lenovo representative for information on the products and services currently available in your
area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that
Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service
that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user's
responsibility to evaluate and verify the operation of any other product, program, or service.

Lenovo may have patents or pending patent programs covering subject matter described in this document.
The furnishing of this document does not give you any license to these patents. You can send license
inquiries, in writing, to:
Lenovo (United States), Inc.
8001 Development Drive
Morrisville, NC 27560
U.S.A.
Attention: Lenovo Director of Licensing

LENOVO PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow
disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to
you.

Changes are made periodically to the information herein; these changes will be incorporated in new editions
of the publication. To provide better service, Lenovo reserves the right to improve and/or modify the
products and software programs described in the manuals included with your computer, and the content of
the manual, at any time without additional notice.

The software interface and function and hardware configuration described in the manuals included with your
computer might not match exactly the actual configuration of the computer that you purchase. For the
configuration of the product, refer to the related contract (if any) or product packing list, or consult the
distributor for the product sales. Lenovo may use or distribute any of the information you supply in any way it
believes appropriate without incurring any obligation to you.

The products described in this document are not intended for use in implantation or other life support
applications where malfunction may result in injury or death to persons. The information contained in this
document does not affect or change Lenovo product specifications or warranties. Nothing in this document
shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or
third parties. All information contained in this document was obtained in specific environments and is
presented as an illustration. The result obtained in other operating environments may vary.

Lenovo may use or distribute any of the information you supply in any way it believes appropriate without
incurring any obligation to you.

Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in
any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the
materials for this Lenovo product, and use of those Web sites is at your own risk.

© Copyright Lenovo 2024 79


Any performance data contained herein was determined in a controlled environment. Therefore, the result
obtained in other operating environments may vary significantly. Some measurements may have been made
on development-level systems and there is no guarantee that these measurements will be the same on
generally available systems. Furthermore, some measurements may have been estimated through
extrapolation. Actual results may vary. Users of this document should verify the applicable data for their
specific environment.

This document is copyrighted by Lenovo and is not covered by any open source license, including any
Linux® agreement(s) which may accompany software included with this product. Lenovo may update this
document at any time without notice.

For the latest information or any questions or comments, contact or visit the Lenovo Web site:

https://pcsupport.lenovo.com

Trademarks
Lenovo, Lenovo logo, ThinkPad, ThinkPad logo, and TrackPoint are trademarks of Lenovo. Intel and
Thunderbolt are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. Linux is
the registered trademark of Linus Torvalds in the U.S. and other countries. Microsoft, Microsoft Teams,
Windows, Windows Hello, One Drive, BitLocker, and Cortana are trademarks of the Microsoft group of
companies. Dolby, Dolby Voice, Dolby Audio are trademarks of Dolby Laboratories Licensing Corporation.
The terms HDMI and HDMI High-Definition Multimedia Interface are trademarks or registered trademarks of
HDMI Licensing LLC in the United States and other countries. USB4® and USB-C® are registered trademarks
of USB Implementers Forum. Wi-Fi and Miracast are registered trademarks of Wi-Fi Alliance. All other
trademarks are the property of their respective owners.

80 ThinkPad P16v Gen 2 User Guide

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