Service Pack 1.

1 For Applications version

19IW19.48
(Revolution) ACT/ACTs/ACT EL

5857315-1EN
Revision 2
US English
© 2020 General Electric Company
All rights reserved.
Language Policy
Direction 2128126 - Language Policy For Service Documentation

ПРЕДУПРЕЖД Това упътване за работа е налично само на английски език.

ЕНИЕ • Ако доставчикът на услугата на клиента изиска друг език, задължение на клиента е да
(BG) осигури превод.
• Не използвайте оборудването, преди да сте се консултирали и разбрали упътването за
работа.
• Неспазването на това предупреждение може да доведе до нараняване на доставчика на
услугата, оператора или пациентa в резултат на токов удар, механична или друга опасност.
警告 本维修手册仅提供英文版本。
(ZH-CN) • 如果客户的维修服务人员需要非英文版本，则客户需自行提供翻译服务。
• 未详细阅读和完全理解本维修手册之前，不得进行维修。
• 忽略本警告可能对维修服务人员、操作人员或患者造成电击、机械伤害或其他形式的伤 害。
警告 本服務手冊僅提供英文版本。
(ZH-HK) • 倘若客戶的服務供應商需要英文以外之服務手冊，客戶有責任提供翻譯服務。
• 除非已參閱本服務手冊及明白其內容，否則切勿嘗試維修設備。
• 不遵從本警告或會令服務供應商、網絡供應商或病人受到觸電、機械性或其他的危險。
警告 本維修手冊僅有英文版。
(ZH-TW) • 若客戶的維修廠商需要英文版以外的語言，應由客戶自行提供翻譯服務。
• 請勿試圖維修本設備，除非 您已查閱並瞭解本維修手冊。
• 若未留意本警告，可能導致維修廠商、操作員或病患因觸電、機械或其他危險而受傷。
UPOZORENJE Ovaj servisni priručnik dostupan je na engleskom jeziku.
(HR) • Ako davatelj usluge klijenta treba neki drugi jezik, klijent je dužan osigurati prijevod.
• Ne pokušavajte servisirati opremu ako niste u potpunosti pročitali i razumjeli ovaj servisni priruč-
nik.
• Zanemarite li ovo upozorenje, može doći do ozljede davatelja usluge, operatera ili pacijenta uslijed
strujnog udara, mehaničkih ili drugih rizika.
VÝSTRAHA Tento provozní návod existuje pouze v anglickém jazyce.
(CS) • V případě, že externí služba zákazníkům potřebuje návod v jiném jazyce, je zajištění překladu do
odpovídajícího jazyka úkolem zákazníka.
• Nesnažte se o údržbu tohoto zařízení, aniž byste si přečetli tento provozní návod a pochopili jeho
obsah.
• V případě nedodržování této výstrahy může dojít k poranění pracovníka prodejního servisu, obsluž-
ného personálu nebo pacientů vlivem elektrického proudu, respektive vlivem mechanických či ji-
ných rizik.
ADVARSEL Denne servicemanual findes kun på engelsk.
(DA) • Hvis en kundes tekniker har brug for et andet sprog end engelsk, er det kundens ansvar at sørge for
oversættelse.
• Forsøg ikke at servicere udstyret uden at læse og forstå denne servicemanual.
• Manglende overholdelse af denne advarsel kan medføre skade på grund af elektrisk stød, mekanisk
eller anden fare for teknikeren, operatøren eller patienten.

5857315-1EN Revision 2 Service Pack 1.1 For Applications version 19IW19.48 i

 WAAR- Deze onderhoudshandleiding is enkel in het Engels verkrijgbaar.
SCHUWING • Als het onderhoudspersoneel een andere taal vereist, dan is de klant verantwoordelijk voor de
(NL) vertaling ervan.
• Probeer de apparatuur niet te onderhouden alvorens deze onderhoudshandleiding werd geraad-
pleegd en begrepen is.
• Indien deze waarschuwing niet wordt opgevolgd, zou het onderhoudspersoneel, de operator of een
patiënt gewond kunnen raken als gevolg van een elektrische schok, mechanische of andere geva-
ren.
WARNING This service manual is available in English only.
(EN) • If a customer's service provider requires a language other than English, it is the customer's respon-
sibility to provide translation services.
• Do not attempt to service the equipment unless this service manual has been consulted and is un-
derstood.
• Failure to heed this warning may result in injury to the service provider, operator or patient from
electric shock, mechanical or other hazards.
HOIATUS See teenindusjuhend on saadaval ainult inglise keeles.
(ET) • Kui klienditeeninduse osutaja nõuab juhendit inglise keelest erinevas keeles, vastutab klient tõlke-
teenuse osutamise eest.
• Ärge üritage seadmeid teenindada enne eelnevalt käesoleva teenindusjuhendiga tutvumist ja sell-
est aru saamist.
• Käesoleva hoiatuse eiramine võib põhjustada teenuseosutaja, operaatori või patsiendi vigastamist
elektrilöögi, mehaanilise või muu ohu tagajärjel.
VAROITUS Tämä huolto-ohje on saatavilla vain englanniksi.
(FI) • Jos asiakkaan huoltohenkilöstö vaatii muuta kuin englanninkielistä materiaalia, tarvittavan kään-
nöksen hankkiminen on asiakkaan vastuulla.
• Älä yritä korjata laitteistoa ennen kuin olet varmasti lukenut ja ymmärtänyt tämän huolto-ohjeen.
• Mikäli tätä varoitusta ei noudateta, seurauksena voi olla huoltohenkilöstön, laitteiston käyttäjän tai
potilaan vahingoittuminen sähköiskun, mekaanisen vian tai muun vaaratilanteen vuoksi.
ATTENTION Ce manuel d'installation et de maintenance est disponible uniquement en anglais.
(FR) • Si le technicien d'un client a besoin de ce manuel dans une langue autre que l'anglais, il incombe au
client de le faire traduire.
• Ne pas tenter d'intervenir sur les équipements tant que ce manuel d'installation et de maintenance
n'a pas été consulté et compris.
• Le non-respect de cet avertissement peut entraîner chez le technicien, l'opérateur ou le patient des
blessures dues à des dangers électriques, mécaniques ou autres.
WARNUNG Diese Serviceanleitung existiert nur in englischer Sprache.
(DE) • Falls ein fremder Kundendienst eine andere Sprache benötigt, ist es Aufgabe des Kunden für eine
entsprechende Übersetzung zu sorgen.
• Versuchen Sie nicht diese Anlage zu warten, ohne diese Serviceanleitung gelesen und verstanden
zu haben.
• Wird diese Warnung nicht beachtet, so kann es zu Verletzungen des Kundendiensttechnikers, des
Bedieners oder des Patienten durch Stromschläge, mechanische oder sonstige Gefahren kommen.

ii Service Pack 1.1 For Applications version 19IW19.48 5857315-1EN Revision 2

 ΠΡΟΕΙΔΟΠΟΙ Τοπαρόν εγχειρίδιο σέρβις διατίθεται στα αγγλικά μόνο.
ΗΣΗ • Εάν το άτομο παροχής σέρβις ενός πελάτη απαιτεί το παρόν εγχειρίδιο σε γλώσσα εκτός των
(EL) αγγλικών, αποτελεί ευθύνη του πελάτη να παρέχει υπηρεσίες μετάφρασης.
• Μηνεπιχειρήσετε την εκτέλεση εργασιών σέρβις στον εξοπλισμό εκτός εάν έχετε συμβουλευτεί
και έχετε κατανοήσει το παρόν εγχειρίδιο σέρβις.
• Εάν δεν λάβετε υπόψη την προειδοποίηση αυτή, ενδέχεται να προκληθεί τραυματισμός στο
άτομο παροχής σέρβις, στο χειριστή ή στον ασθενή από ηλεκτροπληξία, μηχανικούς ή άλλους
κινδύνους.
FIGYELMEZ- Ezen karbantartási kézikönyv kizárólag angol nyelven érhető el.
TETÉS • Ha a vevő szolgáltatója angoltól eltérő nyelvre tart igényt, akkor a vevő felelőssége a fordítás elkés-
(HU) zíttetése.
• Ne próbálja elkezdeni használni a berendezést, amíg a karbantartási kézikönyvben leírtakat nem
értelmezték.
• Ezen figyelmeztetés figyelmen kívül hagyása a szolgáltató, működtető vagy a beteg áramütés,
mechanikai vagy egyéb veszélyhelyzet miatti sérülését eredményezheti.
AÐVÖRUN Þessi þjónustuhandbók er aðeins fáanleg á ensku.
(IS) • Ef að þjónustuveitandi viðskiptamanns þarfnast annas tungumáls en ensku, er það skylda viðskip-
tamanns að skaffa tungumálaþjónustu.
• Reynið ekki að afgreiða tækið nema að þessi þjónustuhandbók hefur verið skoðuð og skilin.
• Brot á sinna þessari aðvörun getur leitt til meiðsla á þjónustuveitanda, stjórnanda eða sjúklings frá
raflosti, vélrænu eða öðrum áhættum.
AVVERTENZA Il presente manuale di manutenzione è disponibile soltanto in lingua inglese.
(IT) • Se un addetto alla manutenzione richiede il manuale in una lingua diversa, il cliente è tenuto a
provvedere direttamente alla traduzione.
• Procedere alla manutenzione dell'apparecchiatura solo dopo aver consultato il presente manuale
ed averne compreso il contenuto.
• Il mancato rispetto della presente avvertenza potrebbe causare lesioni all'addetto alla manuten-
zione, all'operatore o ai pazienti provocate da scosse elettriche, urti meccanici o altri rischi.
警告 このサービスマニュアルには英語版しかありません。
(JA) • サービスを担当される業者が英語以外の言語を要求される場合、翻訳作業はその業者の責
任で行うものとさせていただきます。
• このサービスマニュアルを熟読し理解せずに、装置のサービスを行わないでください。
• この警告に従わない場合、サービスを担当される方、操作員あるいは患者 さんが、感電や
機械的又はその他の危険により負傷する可能性があります。
경고 본 서비스 매뉴얼은 영어로만 이용하실 수 있습니다.
(KO) • 고객의 서비스 제공자가 영어 이외의 언어를 요구할 경우, 번역 서비스를 제공하는 것은 고객
의 책임입니다.
• 본 서비스 매뉴얼을 참조하여 숙지하지 않은 이상 해당 장비를 수리하려고 시도하지 마십시
오.
• 본 경고 사항에 유의하지 않으면 전기 쇼크, 기계적 위험, 또는 기타 위험으로 인해 서비스 제공
자, 사용자 또는 환자에게 부상을 입힐 수 있습니다.
BRĪDINĀJUMS Šī apkopes rokasgrāmata ir pieejama tikai angļu valodā.
(LV) • Ja klienta apkopes sniedzējam nepieciešama informācija citā valodā, klienta pienākums ir nodroši-
nāt tulkojumu.
• Neveiciet aprīkojuma apkopi bez apkopes rokasgrāmatas izlasīšanas un saprašanas.
• Šī brīdinājuma neievērošanas rezultātā var rasties elektriskās strāvas trieciena, mehānisku vai citu
faktoru izraisītu traumu risks apkopes sniedzējam, operatoram vai pacientam.

5857315-1EN Revision 2 Service Pack 1.1 For Applications version 19IW19.48 iii
 ĮSPĖJIMAS Šis eksploatavimo vadovas yra tik anglų kalba.
(LT) • Jei kliento paslaugų tiekėjas reikalauja vadovo kita kalba – ne anglų, suteikti vertimo paslaugas pri-
valo klientas.
• Nemėginkite atlikti įrangos techninės priežiūros, jei neperskaitėte ar nesupratote šio eksploatavi-
mo vadovo.
• Jei nepaisysite šio įspėjimo, galimi paslaugų tiekėjo, operatoriaus ar paciento sužalojimai dėl elek-
tros šoko, mechaninių ar kitų pavojų.
ADVARSEL Denne servicehåndboken finnes bare på engelsk.
(NO) • Hvis kundens serviceleverandør har bruk for et annet språk, er det kundens ansvar å sørge for over-
settelse.
• Ikke forsøk å reparere utstyret uten at denne servicehåndboken er lest og forstått.
• Manglende hensyn til denne advarselen kan føre til at serviceleverandøren, operatøren eller pa-
sienten skades på grunn av elektrisk støt, mekaniske eller andre farer.
OSTRZEŻENIE Niniejszy podręcznik serwisowy dostępny jest jedynie w języku angielskim.
(PL) • Jeśli serwisant klienta wymaga języka innego niż angielski, zapewnienie usługi tłumaczenia jest
obowiązkiem klienta.
• Nie próbować serwisować urządzenia bez zapoznania się z niniejszym podręcznikiem serwisowym
i zrozumienia go.
• Niezastosowanie się do tego ostrzeżenia może doprowadzić do obrażeń serwisanta, operatora lub
pacjenta w wyniku porażenia prądem elektrycznym, zagrożenia mechanicznego bądź innego.
ATENÇÃO Este manual de assistência técnica encontra-se disponível unicamente em inglês.
(PT-BR) • Se outro serviço de assistência técnica solicitar a tradução deste manual, caberá ao cliente fornec-
er os serviços de tradução.
• Não tente reparar o equipamento sem ter consultado e compreendido este manual de assistência
técnica.
• A não observância deste aviso pode ocasionar ferimentos no técnico, operador ou paciente decor-
rentes de choques elétricos, mecânicos ou outros.
ATENÇÃO Este manual de assistência técnica só se encontra disponível em inglês.
(PT-PT) • Se qualquer outro serviço de assistência técnica solicitar este manual noutro idioma, é da respon-
sabilidade do cliente fornecer os serviços de tradução.
• Não tente reparar o equipamento sem ter consultado e compreendido este manual de assistência
técnica.
• O não cumprimento deste aviso pode colocar em perigo a segurança do técnico, do operador ou do
paciente devido a choques eléctricos, mecânicos ou outros.
ATENŢIE Acest manual de service este disponibil doar în limba engleză.
(RO) • Dacă un furnizor de servicii pentru clienţi necesită o altă limbă decât cea engleză, este de datoria
clientului să furnizeze o traducere.
• Nu încercaţi să reparaţi echipamentul decât ulterior consultării şi înţelegerii acestui manual de
service.
• Ignorarea acestui avertisment ar putea duce la rănirea depanatorului, operatorului sau pacientului
în urma pericolelor de electrocutare, mecanice sau de altă natură.
ОСТОРОЖНО! Данное руководство по техническому обслуживанию представлено только на английском языке.
(RU) • Если сервисному персоналу клиента необходимо руководство не на английском, а на каком-
то другом языке, клиенту следует самостоятельно обеспечить перевод.
• Перед техническим обслуживанием оборудования обязательно обратитесь к данному
руководству и поймите изложенные в нем сведения.
• Несоблюдение требований данного предупреждения может привести к тому, что специалист
по техобслуживанию, оператор или пациент получит удар электрическим током,
механическую травму или другое повреждение.

iv Service Pack 1.1 For Applications version 19IW19.48 5857315-1EN Revision 2

 UPOZORENJE Ovo servisno uputstvo je dostupno samo na engleskom jeziku.
(SR) • Ako klijentov serviser zahteva neki drugi jezik, klijent je dužan da obezbedi prevodilačke usluge.
• Ne pokušavajte da opravite uređaj ako niste pročitali i razumeli ovo servisno uputstvo.
• Zanemarivanje ovog upozorenja može dovesti do povređivanja servisera, rukovaoca ili pacijenta
usled strujnog udara ili mehaničkih i drugih opasnosti.
UPOZORNE- Tento návod na obsluhu je k dispozícii len v angličtine.
NIE • Ak zákazníkov poskytovateľ služieb vyžaduje iný jazyk ako angličtinu, poskytnutie prekladateľských
(SK) služieb je zodpovednosťou zákazníka.
• Nepokúšajte sa o obsluhu zariadenia, kým si neprečítate návod na obluhu a neporozumiete mu.
• Zanedbanie tohto upozornenia môže spôsobiť zranenie poskytovateľa služieb, obsluhujúcej osoby
alebo pacienta elektrickým prúdom, mechanické alebo iné ohrozenie.
ATENCION Este manual de servicio sólo existe en inglés.
(ES) • Si el encargado de mantenimiento de un cliente necesita un idioma que no sea el inglés, el cliente
deberá encargarse de la traducción del manual.
• No se deberá dar servicio técnico al equipo, sin haber consultado y comprendido este manual de
servicio.
• La no observancia del presente aviso puede dar lugar a que el proveedor de servicios, el operador o
el paciente sufran lesiones provocadas por causas eléctricas, mecánicas o de otra naturaleza.
VARNING Den här servicehandboken finns bara tillgänglig på engelska.
(SV) • Om en kunds servicetekniker har behov av ett annat språk än engelska, ansvarar kunden för att
tillhandahålla översättningstjänster.
• Försök inte utföra service på utrustningen om du inte har läst och förstår den här servicehandbo-
ken.
• Om du inte tar hänsyn till den här varningen kan det resultera i skador på serviceteknikern, opera-
tören eller patienten till följd av elektriska stötar, mekaniska faror eller andra faror.
OPOZORILO Ta servisni priročnik je na voljo samo v angleškem jeziku.
(SL) • Če ponudnik storitve stranke potrebuje priročnik v drugem jeziku, mora stranka zagotoviti prevod.
• Ne poskušajte servisirati opreme, če tega priročnika niste v celoti prebrali in razumeli.
• Če tega opozorila ne upoštevate, se lahko zaradi električnega udara, mehanskih ali drugih nevar-
nosti poškoduje ponudnik storitev, operater ali bolnik.
DİKKAT Bu servis kılavuzunun sadece ingilizcesi mevcuttur.
(TR) • Eğer müşteri teknisyeni bu kılavuzu ingilizce dışında bir başka lisandan talep ederse, bunu tercüme
ettirmek müşteriye düşer.
• Servis kılavuzunu okuyup anlamadan ekipmanlara müdahale etmeyiniz.
• Bu uyarıya uyulmaması, elektrik, mekanik veya diğer tehlikelerden dolayı teknisyen, operatör veya
hastanın yaralanmasına yol açabilir.
ЗАСТЕРЕЖЕН Даний посібник з експлуатації доступний тільки англійською мовою.
НЯ • Якщо постачальник послуг клієнта спілкується іноземною мовою, тоді клієнт зобов'язаний
(UK) забезпечити переклад.
• Заборонено проводити огляд обладнання без попереднього звертання до даного посібника
з експлуатації і розуміння інформації, поданої у ньому.
• Недотримання цього застереження може завдати шкоди здоров’ю постачальника послуг,
оператора або пацієнта через ураження електричним струмом, механічну травму або інше
ушкодження.

5857315-1EN Revision 2 Service Pack 1.1 For Applications version 19IW19.48 v

Revision History
Rev Date Reason For Change
2 Sep 21, 2020 Upgrade revision to remove User Manual Addendum from BOM,
no content update in this manual.
1 July 16, 2020 Initial release.

vi Service Pack 1.1 For Applications version 19IW19.48 5857315-1EN Revision 2

Contents
Language Policy .................................................................................................................................. i
Revision History ............................................................................................................................... vi
Chapter 1 Tube Wear........................................................................................................................1
1.1 Introduction .......................................................................................................................................................................... 1
1.2 Difference between Ball Bearing (BB) X-Ray Tube Wear and Liquid Metal Bearing (LMB) X-Ray
Tube Wear............................................................................................................................................................................. 1
1.3 Hot Landings ........................................................................................................................................................................ 2
1.4 Top System Reasons for LMB tube Hot Landing................................................................................................... 2

Chapter 2 Handling Hot Landing ....................................................................................................3

2.1 Handling Hot Landing Scenarios ................................................................................................................................. 3

Chapter 3 Checking Tube Temperature and Using Service Tools................................................7

3.1 Overview ................................................................................................................................................................................ 7
3.2 Scan Watch Value .............................................................................................................................................................. 7
3.3 tubeTempViewer command ....................................................................................................................................... 7
3.4 mat_c_tool -t command.......................................................................................................................................... 8
3.5 Service tools for Cold Tube ............................................................................................................................................ 9

Chapter 4 Gantry Timer ................................................................................................................ 15

4.1 Gantry Timer: Power Removal from PDU and A1 Disconnect ......................................................................15

Chapter 5 Labels ............................................................................................................................ 19

5.1 New Labeling Control .....................................................................................................................................................19
5.2 Typical Labeling on System..........................................................................................................................................21

Chapter 6 Tube Rotor Preparation Messages ............................................................................ 23

6.1 New Tube Pulsing/Rotor Preparation Message...................................................................................................23

Chapter 7 Additional Notes ......................................................................................................... 27

7.1 Notes for Online Engineers/Remove Service Engineers (OLE/RSE)............................................................27

Chapter 8 Other Enhancements Included in SP 1.1 .................................................................. 35

8.1 Disk Memory filling issue during FastCal ...............................................................................................................35
8.2 Filmer Issue Fix.................................................................................................................................................................. 35
8.3 Application Restart Hot Key (Alt+F3) ......................................................................................................................35
8.4 FFA Widget Name Updates..........................................................................................................................................36
8.5 Prodiags List Updates.....................................................................................................................................................37

5857315-1EN Revision 2 Service Pack 1.1 For Applications version 19IW19.48 vii
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 1
Chapter 1 Tube Wear
1.1 Introduction
This section explains:
• the tube wear in different types of tubes,
• the definition of Hot landing,
• the likely reasons for Hot Landing.

1.2 Difference between Ball Bearing (BB) X-Ray Tube Wear and
Liquid Metal Bearing (LMB) X-Ray Tube Wear
BB Tube LMB Tube
A traditional BB tube wears when the tube rotor is spin- In LMB tube, the liquid acts as the a dynamic barrier be-
ning and the rotating bearings are in metal-to-metal con- tween the rotor and sleeve and prevents metal-to-metal
tact. The ball bearings and races are in contact with each contact between components..
other.
Ball bearing are designed to reduce rotational friction be- A liquid bearing wears when the tube rotor comes to a
tween components. However, with usage, all ball bearings stop (also called a landing). At this time, the liquid is static
eventually wear out. and the rotor shaft is resting on the sleeve, making metal-
to-metal contact.

Figure 1-1 BB Tube Figure 1-2 LMB Tube - Rotating

Figure 1-3 LMB Tube - Stopped

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1.3 Hot Landings (Revolution) ACT/ACTs/ACT EL

1.3 Hot Landings

• A “hot landing” means the tube rotor/bearing stops with the tube being at high temperature.
Figure 1-4 Hot Landing

• The tube temperature above 291oC is defined as Hot.

• For a field engineer, the Scan Watch value (refer 3.2 Scan Watch Value on page 7) below 13% is
an indication that the tube is cold enough and it is safe to stop the rotor.

CAUTION
RISK OF HOT LANDING
It is important for Field engineer to be aware of the tube temperature before stopping the
rotor or servicing the tube.

1.4 Top System Reasons for LMB tube Hot Landing

Figure 1-5 Causes of Rotor Hot Landing

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 2
Chapter 2 Handling Hot Landing
2.1 Handling Hot Landing Scenarios
It is very important that the system must not be powered down unless the tube is cooled down. The
rotor must be running until the tube is sufficiently cooled down.
• A number of scenarios, that could cause rotor hot landing, have been investigated.
• Depending on the source of the scenario, rotor hot landing has been mitigated either using software
updates or labeling or both.
• Software ensures that the rotor rotates until the tube is cooled down (<= 291oC)
• Additional labels have been designed for A1 panel, PDU and TGPSV plastic cover.
NOTE
Hot landing cannot be avoided if the main power goes out.
The mitigation listed in table below attempt to ensure that the rotor is running until the tube is
sufficiently cooled down.
Table 2-1 Hot Landing Scenarios to be Handled by User/Field Engineer at the Scanner

SL Source Scenario Effect on Rotor Mitigation Additional Instructions

No
1 Main Power Removal from A1 Pan- Rotor hot landing and Label 1. Labels on A1 panel
el pump stoppage 2. Timer on gantry display
(4.1 Gantry Timer: Power
Removal from PDU and
A1 Discon-
nect on page 15)
Removal from PDU Rotor hot landing and Label 1. Labels on PDU
pump stoppage 2. Timer on gantry display
(4.1 Gantry Timer: Power
Removal from PDU and
A1 Discon-
nect on page 15)
Power comes back af- Rotor hot landing and Training System Reset switch (either
ter power outage pump stoppage in gantry panel or in SCBSV)
to be immediately pressed
when power comes back on
the system.
2 TGPSV Switching off Service Rotor hot landing and Label Label on TGPSV switch cover
Switches (120V AC, pump stoppage
HVDC and Axial)*1

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Table 2-1 Hot Landing Scenarios to be Handled by User/Field Engineer at the Scanner (Table con-
tinued)

SL Source Scenario Effect on Rotor Mitigation Additional Instructions

No
3 Host Comput- From GUI *2 Rotor hot landing Software & • Label on PDU
er Shutdown Label • Timer on gantry display
(4.1 Gantry Timer: Power
Removal from PDU and
A1
Disconnect on page 15)
Using Shell Command Rotor hot landing Software "Shut Down" can be execut-
ed only when Applications
are shutdown and the tube is
cold.
Hard Shutdown (using Rotor hot landing Software & • Labels on A1 Panel
computer power but- Label • Labels on PDU
ton)
4 Host Comput- Immediately after GUI Rotor hot landing Training Avoid this scenario as much
er Start Up Based Shutdown as possible
(before tube
Immediately after Rotor hot landing Training Avoid this scenario as much
cools down)*3
Hard Shutdown as possible
5 Host Comput- From GUI Rotor hot landing Software Software mitigates hot land-
er Restart/ ing
Reboot
Using Shell Command Rotor hot landing Training Console reboot from com-
mand line does not prevent
hot landing when tube is hot
Avoid this scenario as much
as possible
After “reconfig” Rotor hot landing Software Applications shutdown is re-
quired for executing these
After “date” setting Rotor hot landing Software
commands thru a shell
6 Applications From Common Service Rotor hot landing Software If tube is hot, then applica-
Shutdown*4 Desktop tions cannot be shutdown
Using Shell Command Rotor hot landing Software
(cleanMon)
7 Applications Using Shell Command Rotor hot landing None, if appli- User and Field Engineering
Startup (st) cations are training to minimize this sce-
restarted im- nario, not to start applica-
mediately tions unless tube is cooled
upon applica- down
tions shut-
down
8 Emergency From SCBSV/ Rotor hot landing Software Hot landing would be avoid-
Stop (E-Stop) Gantry/PDU ed if E-Stop recovers (press
system reset button*5) with-
in 105 seconds after pressing
E-Stop
9 Energy Saving Activation of Energy Rotor hot landing Software Software mitigates rotor hot
Mode Saving Mode landing

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(Revolution) ACT/ACTs/ACT EL 2.1 Handling Hot Landing Scenarios

Table 2-1 Hot Landing Scenarios to be Handled by User/Field Engineer at the Scanner (Table con-
tinued)

SL Source Scenario Effect on Rotor Mitigation Additional Instructions

No
10 System Reset From Common Service Rotor hot landing Software System reset can be done
Desktop only when tube is cooled
down
TGPSV and/or ORPSV Rotor hot landing Training TGPSV and/or ORPSV reset
switches are not to be oper-
ated if tube is hot
11 Service Tools DAS Tools Rotor hot landing Software Service tools can be used on-
ly when tube is cooled down
Generator Tools
Flash Download
Scan Data Path
Diagnostic Data Col-
lection (DDC)

*1 The TGPSV switches must not be turned OFF if the tube is hot. If the host computer is ON then look for the Scan
Watch value. If the Scan Watch value is less than or equal to 13% then switch OFF the TGPSV switches. If the host
computer is shutdown then the TGPSV switches must not be turned off if the gantry display shows blinking timer
(refer 4.1 Gantry Timer: Power Removal from PDU and A1 Disconnect on page 15). If the host computer has
undergone hard shutdown then a waiting period of 30 minutes is a must before the TGPSV switches could be
turned OFF. Refer 3.1 Overview on page 7 for three methods that can used to know tube temperature.
*2 The host computer shutdown is to be performed only when the tube has been cooled down. A Field Engineer can
observe the Scan Watch to ensure that the tube has been cooled down. The Scan Watch value of less than or
equal to 13% indicates the tube has been cooled down. If the host computer shutdown is unavoidable before the
Scan Watch value goes below 13%, then upon the host computer shutdown, the gantry panel displays the time in
minutes. This is the time interval during which main power either from the PDU or from the A1 panel must not be
removed. If hard shutdown is executed when the tube is hot, then main power must not be removed for next 30
minutes. Refer 4.1 Gantry Timer: Power Removal from PDU and A1 Disconnect on page 15 for additional
information.
*3 These scenarios occur when the host computer start up would be required either when the gantry display timer is
on or before completion of 30 mins period after hard shutdown. If the gantry display panel shows “-----" lines then
the host computer can be started..
*4 CAUTION
TUBE IS HOT AND EMERGENCY SITUATION NEEDS APPLICATIONS DOWN.

• Use GUI to initiate computer reboot

• While rebooting computer,the software logs the tube temperature .
• When computer comes up, applications are prevented from starting up.
• OLE/RSE/FE can see the computer is ON with applications shutdown.
• OLE/RSE/FE completes the Tasks that need applications shutdown.
• Since applications are down, tube temperature cannot be probed.
• At end of work completion, applications can be started (irrespective of tube temperature).
• If tube becomes cold at end of task completion, then there are No issues with hot landing.
• If tube remains hot at end of task completion, then the Software boosts the rotor and
prevents hot landing.
• In case of doubt: Wait for 30 mins before starting applications.

*5 The pop up message appears on the screen

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 3
Chapter 3 Checking Tube Temperature and Using
Service Tools
3.1 Overview
The scenarios (of Table 2-1 Hot Landing Scenarios to be Handled by User/Field Engineer at the
Scanner on page 3) listed below need the tube to be cooled down:
• Scenario 2 on page 3
• Scenario 3 on page 4
• Scenario 4 on page 4
• Scenario 6 on page 4
• Scenario 7 on page 4
• Scenario 10 on page 5
• Scenario 11 on page 5
Tool and commands described below are used to determine the tube temperature.

3.2 Scan Watch Value

The Scan Watch Value of 13% corresponds to the tube temperature value of 291oC. The Scan Watch
value can be used as an indicator of tube temperature.
NOTE
Scan Watch value of 22% shown in figure below is only for reference.
Figure 3-1 Scan Watch Value - Hot Tube

Figure 3-2 Scan Watch Value - Cold Tube

3.3 tubeTempViewer command

Alternately, the Tube temperature can be found by executing the tubeTempViewer command.
1. Open a shell as root.
2. Type tubeTempViewer
The tubeTempViewer pop-up window appears.

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3.4 mat_c_tool -t command (Revolution) ACT/ACTs/ACT EL

Figure 3-3 tubeTempViewer GUI

3. Click the “Start” button to get the tube temperature data.

Figure 3-4 tubeTempviewer with Tube Temperature Values

4. Click “Stop” button to stop the data polling.

5. Observe the tube temperature value.
Proceed further only after the temperature is less than or equal to 291oC .

3.4 mat_c_tool -t command

Similarly, the Tube temperature can be found by executing the mat_c_tool -t command.
1. Open a shell as root.
2. Type mat_c_tool -t

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(Revolution) ACT/ACTs/ACT EL 3.5 Service tools for Cold Tube

This command reports the instantaneous value of the tube temperature.

3. Observe the tube temperature value.
4. Repeat this command until the value displayed is less than or equal to 291oC .

3.5 Service tools for Cold Tube

Table describes the service tools that need to be run when the tube is cold.
If these Service Tools (Table 3-1 Service Tools that Need Cold Tube to Run) are attempted when the
tube is hot, then the system alerts the user/field engineer with the following message.
Figure 3-5 Message when Service Tools are attempted with hot tube

Table 3-1 Service Tools that Need Cold Tube to Run

Service Tool Sub Menu

Generator Tool kV Diagnostics
(Refer Figure 3-6 Generator Djinn Diagnostics > Heater Diagnostics
Tool on page 10) Djinn Diagnostics > Rotor Diagnostics
Djinn Diagnostics > RTL Diagnostics
Djinn Diagnostics > mA measure chain diagnostics
Djinn Diagnostics > kV measure chain diagnostics
Djinn Diagnostics > Resonant Component Diagnostics
Initialize Database
Save Runtime Parameters
Restore Runtime Parameters

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3.5 Service tools for Cold Tube (Revolution) ACT/ACTs/ACT EL

Table 3-1 Service Tools that Need Cold Tube to Run (Table continued)

Service Tool Sub Menu

Diagnostic Data Collection (DDC) Static X-ray off > with rotor override default option(On/Off not selected)
(Refer Figure 3-7 Diagnostic Data Static X-ray off > with rotor override off option
Collection (DDC) on page 11) Rotating X-ray off > with rotor override default option (On/Off not select-
ed)
Rotating X-ray off > with rotor override off option
System Resets Scan
(Refer Figure 3-8 System Re-
sets on page 11)
DAS Tool Manual Test > Offset Drift with Not Rotating option
(Refer Figure 3-9 DAS Tools Manual Test > Plateau Noise
on page 12) Manual Test > Rotating Noise Band & Ring with Rotor Off option and Not
Rotating option
Scan Data Path Scan Data Path > DCB to Console data pattern with X-Ray Off option
(Refer Figure 3-10 Scan Data Path Di- Scan Data Path > ADB to Console data pattern with X-Ray Off option
agnostics on page 13)
Flash Download Flash Update
(Refer Figure 3-11 Flash Download
on page 14)

Figure 3-6 Generator Tool

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(Revolution) ACT/ACTs/ACT EL 3.5 Service tools for Cold Tube

Figure 3-7 Diagnostic Data Collection (DDC)

Figure 3-8 System Resets

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Figure 3-9 DAS Tools

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(Revolution) ACT/ACTs/ACT EL 3.5 Service tools for Cold Tube

Figure 3-10 Scan Data Path Diagnostics

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Figure 3-11 Flash Download

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 4
Chapter 4 Gantry Timer
4.1 Gantry Timer: Power Removal from PDU and A1 Disconnect
If the host computer is shut down before the tube is cooled down, the following alert message appears.
Figure 4-1 Alert Message on Host computer - while tube is Hot Tube

NOTE
The maximum time displayed on the above message is upto 30 minutes.
1. To acknowledge the message, click OK. The host computer shuts down.
The timer is now displayed on the gantry display panel. The time displayed in gantry display panel is
in minutes. This timer flashes the numbers to indicate the count down.

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Figure 4-2 Gantry Display - while tube is hot (Example for Fixed Height Table)

NOTE
The timer display is in minutes. Illustration above indicates that nine minutes are
required for tube cooling. This value in the display reduces gradually.
2. The user/field engineer must wait until the gantry panel display shows the dashed lines.

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(Revolution) ACT/ACTs/ACT EL 4.1 Gantry Timer: Power Removal from PDU and A1 Disconnect

Figure 4-3 Gantry Display - After tube is cooled (Example for Fixed Height Table)

3. If necessary, remove power from the PDU and/or A1 Panel.

Follow similar procedure while powering up the host computer.

CAUTION
RISK OF HOT LANDING
If the host computer is switched on before the gantry display count down is completed,
the tube would have the risk of hot landing.

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 5
Chapter 5 Labels
5.1 New Labeling Control
To address the scenario 1 and 2 of the Table 2-1 Hot Landing Scenarios to be Handled by User/Field
Engineer at the Scanner on page 3, the following labels are put different areas of the system. Table
below describes the labels on the components. These labels remind the field engineers about the risks
involved while handling the components.
Table 5-1 New Labels on Components

Component Label
A1 Panel and PDU PN 5790196
(English language illusrtration as an example)

A1 Panel and PDU PN 5847475-2

(English language illusrtration as an example)

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Table 5-1 New Labels on Components (Table continued)

Component Label
TGPSV plastic cover PN 5847474

Near HVDC Leads in PDU PN 5847476

NOTE
When the gan-
try display tim-
er is active
(Figure
4-2 Gantry
Display - while
tube is hot (Ex-
ample for
Fixed Height
Ta-
ble) on page
16), the power
supply in
HVDC is also
on. During this
period, it is not
recommended
to work on the
HVDC leads in
PDU, or on
100A fuse in
power pan as-
sembly or in
the DC filter
fitted to the
power module.

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(Revolution) ACT/ACTs/ACT EL 5.2 Typical Labeling on System

5.2 Typical Labeling on System

NOTE
The English language labels are pasted on a system in the factory. FEs must paste the local
language labels (GEHC PN 5790196 and 5847475-2) on A1 Panel and on PDU next to
English language labels during system installation.
Table 5-2 Labels location on System Components

Component Label Location

A1 Panel

PDU

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5.2 Typical Labeling on System (Revolution) ACT/ACTs/ACT EL

Table 5-2 Labels location on System Components (Table continued)

Component Label Location

TGPSV Plastic Cover

HV Warning: PDU

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 6
Chapter 6 Tube Rotor Preparation Messages
6.1 New Tube Pulsing/Rotor Preparation Message
When system is off for longer time (overnight situations) and room temperature not maintained (<18
oC), the system may take more time to warm up (3 minutes to 25 minutes) the tube rotor. When first
scan request is given, based on the previous ambient temperature, preparation time varies. In real time
information window, following information is displayed under “patient handling” or “Scanning” tab.
When the rotor preparation starts, the following message is displayed in “Patient Handling”.
Figure 6-1 Rotor Preparation - Started

If the rotor preparation finishes in 3 minutes, the following message is displayed “Patient Handling”.
Figure 6-2 Rotor Preparation - Completed

If the rotor preparation takes more than 3 minutes then Scanning tab displays “Scanner hardware
stopped scan” message. This indicates that the user needs to resume scan after the Extended
preparation is completed.
The extended preparation may take another 1 minute to 22 minutes. The Real Time Information displays
the predicted time on minute basis. In “Patient Handling” tab and “Scanning “tab, the following
messages are displayed.

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6.1 New Tube Pulsing/Rotor Preparation Message (Revolution) ACT/ACTs/ACT EL

Figure 6-3 Extended Preparation - Started

The rotor warmup information for subsequent minutes as displayed as indicated in figure below.
Figure 6-4 Extended Preparation - In progress

As the rotor warmup is about to finish, the following message is displayed.

Figure 6-5 Extended Preparation - Nearing Completion

In the next minute, the system is ready for scanning and the scan can be resumed. This is displayed in
“Patient Handling” tab.

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(Revolution) ACT/ACTs/ACT EL 6.1 New Tube Pulsing/Rotor Preparation Message

Figure 6-6 Extended Preparation - Completed

However, if the rotor does not complete warm up after 25 minutes (3 minutes+22 minutes), then the
following message is displayed.
Figure 6-7 Tube Rotor Error

In this instance the scan can be resumed. The tube rotor warm up cycle runs again, for a maximum of 20
minutes. However, if the “tube rotor error” appears in the second attempt, it is recommended to call the
service.

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 7
Chapter 7 Additional Notes
7.1 Notes for Online Engineers/Remove Service Engineers
(OLE/RSE)
The hot landing handling schema described below are applicable to Online Engineers/Remote Service
Engineers when they perform the following actions remotely:
• Applications Shutdown (cleanMon)
• Reboot (reboot)
• Shutdown (shutdown with options)
• System Reset > Scan (from CSD GUI)
• halt (Use this command only when applications are shut down)
The tube has to be cooled down for executing all the above applications.
1. The above commands are executed in the remote computer.
2. The pop up (Figure 3-5 Message when Service Tools are attempted with hot tube on page 9) appears
on the host computer when the tube is hot (Application Shutdown and System Reset). However,
this is not visible to the OLE/RSE.
3. To check the tube temperature, the OLE/RSE must execute mat_c_tool -t command (refer 3.4 ma
t_c_tool -t command on page 8).
a. If the above commands are executed when the tube is hot, the following messages are
displayed.
Figure 7-1 Output of Remotely Executed Commands when Tube is Hot

b. Repeat the mat_c_tool -t command until the tube is cooled down.

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7.1 Notes for Online Engineers/Remove Service Engineers (OLE/RSE) (Revolution) ACT/ACTs/ACT EL

When the tube is cold,

• Use cleanMon command to shutdown the applications. The following messages are displayed.
Figure 7-2 Output of cleanMon Command when Tube is cold

• Use st command to restart applications. The following messages are displayed.

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(Revolution) ACT/ACTs/ACT EL 7.1 Notes for Online Engineers/Remove Service Engineers (OLE/RSE)

Figure 7-3 Output of st Command when Tube is cold

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7.1 Notes for Online Engineers/Remove Service Engineers (OLE/RSE) (Revolution) ACT/ACTs/ACT EL

CAUTION
TUBE IS HOT AND EMERGENCY SITUATION NEEDS APPLICATIONS DOWN.

• Use GUI to initiate computer reboot.

• While rebooting computer,the software logs the tube temperature.
• When computer comes up, applications are prevented from starting up.
• OLE/RSE/FE can see the computer is ON with applications shutdown.
• OLE/RSE/FE completes the Tasks that need applications shutdown.
• Since applications are down, tube temperature cannot be probed.
• At end of work completion, applications can be started (irrespective of tube temperature).
• If tube becomes cold at end of task completion, then there are No issues with hot landing.
• If tube remains hot at end of task completion, then the Software boosts the rotor and
prevents hot landing.
• In case of doubt: Wait for 30 mins before starting applications.

• Use halt command to shut down the host computer. This command has to be executed only after
the applications are shut down. The following messages are displayed.

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(Revolution) ACT/ACTs/ACT EL 7.1 Notes for Online Engineers/Remove Service Engineers (OLE/RSE)

Figure 7-4 Output of halt Command when Tube is cold

• Use remote CSD redirect to reset the system. Check the tube temperature before performing reset,
because the pop up related to the hot tube appears on the scanner host.

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Figure 7-5 System Reset using Remote CSD

Use reboot command to reboot the system. The following messages are displayed.

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Figure 7-6 Output of reboot Command when Tube is cold

Power Recycling

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7.1 Notes for Online Engineers/Remove Service Engineers (OLE/RSE) (Revolution) ACT/ACTs/ACT EL

CAUTION
RISK OF HOT LANDING
Before performing power recycle, the OLE/RSE must ensure that the tube is cold to
prevent rotor hot landing.
OLE/RSE and customer perform the system hardware reset using power recycling workflow. This task is
performed to troubleshoot non-responding system boards (e.g., TGPSV, ORPSV). The figure below
describes the difference between the exiting workflow and the updated workflow.
Figure 7-7 Power Recycling Workflow

Existing Work Flow Updated Work Flow

Host Computer is ON Host Computer is ON

Check Tube Temperature

Switch OFF Gantry (either remotely or
Enable Switch on PDU at host scanner)

Wait for 2
Minutes
Cold?
No

Yes
Switch ON Gantry
Enable Switch on PDU
Switch OFF Gantry
Enable Switch on PDU

Perform System Reset*

Wait for 2
Minutes

*Either press the

system reset button in the gantry Switch ON Gantry
panel/in SCBSV or use System Enable Switch on PDU
Reset menu in CSD Home Page
(Scan function)

Perform System Reset*

*Either press the

system reset button in the gantry
panel/in SCBSV or use System
Reset menu in CSD Home Page
(Scan function)

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 8
Chapter 8 Other Enhancements Included in SP 1.1
8.1 Disk Memory filling issue during FastCal
The issue described in the service note SN2339233 (Removal of Temporary .adf Files) has been
addressed in SP1.1. Once SP1.1 is installed on the system, there is no need to cleanup the caladf data.

8.2 Filmer Issue Fix

An issue related to broken Manual Film was reported from some sites in 2018-2019. The user would see
the partially updated user interface (UI) coming up while loading images from ImageWorks. This bug has
been fixed in SP1.1.
If the user still faces this issue, then the user can select “Reload Manual Film” button from the ToolChest
to refresh Manual Film.
Figure 8-1 Updated ToolChest

8.3 Application Restart Hot Key (Alt+F3)

The Applications restart

RestartApps
option is added to the Utilities menu. This menu is accessed via hot key Alt+ F3.

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8.4 FFA Widget Name Updates (Revolution) ACT/ACTs/ACT EL

Figure 8-2 Updated Utilities Menu

This option safely restarts the applications without shutdown or reboot of the host computer. When
applications shutdown, there is 100 sec delay before applications come up automatically.

WARNING
RISK OF HOT LANDING
This feature must not be used on a Hot Tube. ( Figure 3-5 Message when Service Tools are
attempted with hot tube on page 9 or 3.3 tubeTempViewer command on page 7).

8.4 FFA Widget Name Updates

The widget names have been updated in SP1.1. Table below shows the existing name and new name of
the widgets.
Table 8-1 FFA Widget Names

Sl no Existing Name New Name

1 Desktop TVA
2 HTTP w/X11 CSD Direct
3 SSH SSH

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(Revolution) ACT/ACTs/ACT EL 8.5 Prodiags List Updates

Figure 8-3 FFA Widget Screens

Exisiting Widget Updated Widget (new)

8.5 Prodiags List Updates

In SP1.1, two new Prodiag tasks have been added to the Configure PRODIAGS screen. IdmGen and
IdmSend Prodiags (send gesyslog to Data Lake).
These tasks appear in the PRODIAGS screen. To schedule these two tasks, refer to steps described in
service methods (5487125-8EN) Software > Insite RSvP Configuration.
Figure 8-4 Updated Prodiags List

In order to schedule IDMGEN and IDMSend prodiags, follow the process shown in Figure 8-5 Scheduling
IdmGen and IdmSend (For System with Applications Version 19IW19.48) on page 38.

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Figure 8-5 Scheduling IdmGen and IdmSend (For System with Applications Version 19IW19.48)

No
Start
Yes Is Serial Number in No
idm_rsvp.tar
form SVCT_<CRM
file present?
Number> ?
Note System Serial Number and Need root
CRM Number using Insite Status access Yes Configure RSvP Agent
Menu under Configuration using “configure_rsvp”
Using shell, check if file “idm_rsvp.tar” is Start RSvP Agent using command, use existing
present in directory Configuration  Insite Serial Number and CRM
“/usr/g/rsvp/ProDiags/” RSvP Configuration Number as arguments
Stop RSvP Agent either using GUI Need root
(Refer Insite RSvP Configuration) access

Start Using shell, check if directory “idm” is

Start
Verify Applications present in directory
Applications
Agent Running: No “/usr/g/rsvp/ProDiags/”
Registered: No Do Not Start
Yes
CRM Verified: No Applications
Quarantine: No
Is Serial Number in No
form SVCT_<CRM idm directory No STOP
Shutdown Number> ? present? Contact ZTSM/TSM
Applications
Upon computer
reboot, RSvP Agent Yes
will restart, you can
stop it or let it
Reboot running Schedule IdmGen &
Install SP1.1
Computer IdmSend using “Insite End
RSvP Configuration”

38 Service Pack 1.1 For Applications version 19IW19.48 5857315-1EN Revision 2

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