(management)
Management reviews must include an assessment of ____________
opportunities.
(improvement)
____________ of the QMS must be measured.
(Performance)
Customer ____________ is a key focus of ISO 9001:2015.
(satisfaction)
Organizations must determine customer ____________.
(requirements)
____________ control is essential for the supply chain.
(Supplier)
The scope of the QMS must be ____________.
(documented)
ISO 9001:2015 requires a ____________ plan.
(quality)
Evidence of conformity must be ____________.
(retained)
Clause 7.5 is about ____________ information.
(documented)
The context of the organization includes ____________ and external issues.
(internal)
The QMS must be ____________ to the context of the organization.
(relevant)
____________ thinking is essential for identifying risks and opportunities.
(Risk-based)
The ____________ of change must be considered in the QMS.
(impact)
Organizations must plan actions to address ____________ and opportunities.
(risks)
____________ is key to achieving intended outcomes of the QMS.
(Planning)
The quality policy must support the ____________ direction of the organization.
(strategic)
Objectives must be ____________ and aligned with the quality policy.
(measurable)
ISO 9001:2015 requires ____________ actions for addressing risks.
(preventive)
Organizations must control externally provided ____________ and services.
(products)
A ____________ management system approach is essential.
(quality)
Continual ____________ is a fundamental requirement.
(improvement)
The effectiveness of the QMS must be ____________.
(evaluated)
Organizations must ensure the ____________ of products and services.
(quality)
ISO 9001:2015 emphasizes the importance of customer ____________.
(focus)
The QMS must include processes for ____________ products and services.
(designing)
Internal audits must be conducted at ____________ intervals.
(planned)
Audit ____________ must be documented.
(results)
Management reviews must include changes in external and internal
____________.
(issues)
The organization must ensure that the ____________ of products and services
meet requirements.
(output)
ISO 9001:2015 requires ____________ for nonconforming outputs.
(controls)
The QMS must be ____________ to changing needs.
(responsive)
The quality policy must be ____________ within the organization.
(communicated)
Documented information must be ____________ to prevent loss.
(protected)
____________ and opportunities must be assessed continually.
(Risks)
The QMS must support the ____________ goals of the organization.
(strategic)
____________ planning is necessary for risk management.
(Contingency)
Employees must be aware of their ____________ in the QMS.
(roles)
The organization must ____________ the effectiveness of actions taken.
(monitor)
The scope of the QMS must include the ____________ of the organization.
(context)
Organizations must provide ____________ to achieve conformity.
(resources)
ISO 9001:2015 requires the control of ____________ documents.
(external)
The QMS must be ____________ with the strategic direction.
(aligned)
Risk assessments must be ____________.
(documented)
Organizations must manage ____________ arising from changes.
(risks)
The QMS must ensure the ____________ delivery of products and services.
(consistent)
Objectives must be ____________ to ensure alignment with the quality policy.
(reviewed)
ISO 9001:2015 emphasizes the importance of ____________ in decision-making.
(data)
The organization must ensure ____________ for employees.
(competence)
Changes affecting the QMS must be ____________.
(controlled)
The QMS must support ____________ engagement.
(employee)
ISO 9001:2015 requires ____________ of customer satisfaction.
(monitoring)
The quality policy must be ____________ by top management.
(endorsed)
Organizations must ensure ____________ awareness.
(quality)
The QMS must facilitate ____________ communication.
(effective)
Documented information must be ____________.
(accessible)
The QMS must promote ____________ and effectiveness.
(efficiency)
The QMS must be capable of ____________ to changes.
(adapting)
The organization must determine ____________ opportunities for improvement.
(continual)
ISO 9001:2015 requires the evaluation of ____________ performance.
(process)
The QMS must include a focus on ____________.
(customer satisfaction)
Organizations must address ____________ that could affect the QMS.
(risks)
The QMS must support the organization’s ____________ goals.
(business)
The ____________ of the QMS must be continually improved.
(effectiveness)
The QMS must ensure ____________ customer requirements.
(fulfillment)
ISO 9001:2015 requires ____________ control of products and services.
(systematic)
Organizations must use ____________ to measure performance.
(metrics)
The QMS must be integrated with the organization’s ____________ processes. -
(business)
