Document Number: Revision:

INS-008465 1.0

Product Line / Function Level:

Well Intervention – Cased Hole Services Global

Document Type:

Procedure
Title:

Hawkeye 3 Ops Procedure

© March 2020 by Expro - ALL RIGHTS RESERVED

This document may not be reproduced, either wholly or in part, nor may it be used by, or its contents divulged to, any other person
whosoever without written permission of Expro. Furthermore the Master Copy of this document is held and formally controlled within
Insight. Hard copies may be printed but will not be updated. Please refer to Insight for the latest revision.

Template No: INS-T-008 Rev 7

INS-008465
Hawkeye 3 Ops Procedure
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Revision List

Revision Date Prepared by Reviewed by Approved by

1.0 19/02/2020 D. Lowery T. Archibald P. Vatakkayil

Revision Comment:
First release within Insight.

Revision Comment:

Revision Comment:

Revision Comment:

Revision Comment:

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Table of Contents
Section Page
1. General description ................................................................................................... 6
1.1 Purpose ........................................................................................................................ 6
1.2 Features ....................................................................................................................... 6

1.2.1 Electric Line Image Transmission.................................................................... 6

1.2.2 Image Storage ................................................................................................. 6
1.2.3 Depth, Time, and Temperature, Display ......................................................... 6
1.2.4 Backlight Technology ....................................................................................... 6
1.2.5 Redundancy ..................................................................................................... 6
1.2.6 Transportability ................................................................................................ 6
1.3 Specifications ............................................................................................................... 7
1.3.1 Tool – Standard ........................................................................................................... 7
1.3.2 Tool – High Temperature ............................................................................................. 7
1.3.3 Video ............................................................................................................................ 7
1.3.4 Wireline Cable .............................................................................................................. 7
1.3.5 Surface Equipment ...................................................................................................... 7
1.3.6 Shipping Containers..................................................................................................... 7
1.4 Equipment lists ............................................................................................................. 8
2. Power supply / receiver ............................................................................................. 10
2.1 Front panel controls ..................................................................................................... 10
2.2 Power Switch / Indicator .............................................................................................. 10

2.2.1 Output Voltage Control Knob ........................................................................... 10

2.2.2 Volts / Amps Digital Displays ........................................................................... 10
2.2.3 Reset / DC Output Circuit Breaker .................................................................. 10
2.2.4 Sync Lamp ....................................................................................................... 10
2.3 Rear panel connections ............................................................................................... 10

2.3.1 AC Power ......................................................................................................... 10

2.3.2 E-line Connections ........................................................................................... 10
2.3.3 USB Port .......................................................................................................... 11
2.3.4 Depth Encoder Port ......................................................................................... 11
2.3.5 Internal wiring ................................................................................................... 11
2.4 Cable length calculations ............................................................................................. 12
3. Tool assembly ............................................................................................................ 14
3.1 Backlight....................................................................................................................... 14
3.2 Centralizer .................................................................................................................... 15

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3.3 Electronic chassis ........................................................................................................ 15

4. Laptop software ......................................................................................................... 19
4.1 Job info panel .............................................................................................................. 19
4.2 Receiver controls ......................................................................................................... 19
4.3 Image controls ............................................................................................................. 20
4.4 Storage controls .......................................................................................................... 20
4.5 Text controls ................................................................................................................ 20
4.6 Depth ........................................................................................................................... 21
4.7 Temperature – click to open the temperature control panel ....................................... 22
4.8 Image display size ....................................................................................................... 22
4.9 Storage of settings ....................................................................................................... 22
4.10 Exit ............................................................................................................................... 22
4.11 Burning a cd ................................................................................................................ 22
4.12 Drivers ......................................................................................................................... 23
4.13 DHVI folder .................................................................................................................. 23
5. Jobviewer software ................................................................................................... 24
6. Operational check out ............................................................................................... 25
6.1 Inspection .................................................................................................................... 25
6.2 AC power connections................................................................................................. 25
6.3 Powering up the tool .................................................................................................... 25
6.4 Focusing the backlight camera.................................................................................... 25

Figure Page
Figure 1 – Front Panel Controls ......................................................................................................... 11
Figure 2 – Rear Panel Controls ......................................................................................................... 12
Figure 3 – 70-HE3RXC ...................................................................................................................... 13
Figure 4 – Toolstring Assembly ......................................................................................................... 16
Figure 5 – Backlight Wiring ................................................................................................................ 17
Figure 6 – Centralizer Wiring ............................................................................................................. 17
Figure 7 – 70-HE3CHW ..................................................................................................................... 18
Figure 8 – Focusing Cable Wiring...................................................................................................... 26

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Table Page
Table 1 – Equipment list .......................................................................................................................8
Table 2 – Expendables List ..................................................................................................................9
Table 3 – Backlight – O-rings ............................................................................................................ 14
Table 4 – Backlight – Set Screw ....................................................................................................... 14
Table 5 – Centralizer – O-rings ......................................................................................................... 15
Table 6 – Centralizer – Set Screws ................................................................................................... 15
Table 7 – Electronic chassis – O-rings .............................................................................................. 15
Table 8 – Electronic chassis – Set Screws ....................................................................................... 15

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1. General description
1.1 Purpose
The HawkEye 3 camera system provides the ability to view conditions inside oil and gas wells without the
need for a special coaxial or fibre optic cable. Video images are transmitted to the surface once every
second over standard electric line logging cable. Complete redundancy for all mission critical components
is provided along with rugged shipping containers for complete transportability.

1.2 Features
The HawkEye 3 camera system incorporates several features that allow for the delivery of the best
possible visual information for well owners and operators.

1.2.1 Electric Line Image Transmission

HawkEye 3 can be run from any logging cable with less than 262 ohms total loop resistance with up to
1.5 micro farads of total capacitance. This allows downhole video service to be offered as completely
transportable to any location without the need for special cable or logging units.

1.2.2 Image Storage

Hawkeye 3 utilizes a standard Windows laptop computer to provide image display and storage. Images
can be stored on the hard drive in JPEG or TIFF format. The images are stored using a name + number
scheme that allows for easy retrieval and review. Image files can be burned to CD for final archive.

1.2.3 Depth, Time, and Temperature, Display

The ability to measure depth and superimpose it on the video image along with time, date, and internal
tool temperature is provided. In addition, the ability to annotate the recorded images is also provided.

1.2.4 Backlight Technology

DHVI's patented 1 11/16" backlight camera is used to provide unobstructed, wide viewing angle, clearly
defined images. A 10,000 psi pressure rating and operation to temperatures of 225°F are standard. A 2
1/8” high temperature version of the backlight and electronics is available. Refer to section 1.3.2 Tool –
High Temperature page 7 for details.

1.2.5 Redundancy
The system comes equipped with two downhole tools, 2 surface power supply / receivers, and 2 laptop
computers. This provides complete backup for the image producing and display equipment.

1.2.6 Transportability
The system is provided rugged shipping containers with internal padding designed for the standard
components plus some additional room for cables and misc. equipment.

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1.3 Specifications

1.3.1 Tool – Standard

Tool O.D. 1 11/16" (4.3cm)
Tool length 101.5" (258cm)
Tool Weight 32 lbs. (14.4kg)
Maximum Pressure 10,000 psi (69,000 kPa)
Maximum Temperature 225°F (107°C)

1.3.2 Tool – High Temperature

Tool O.D. 2 1/8” (5.4cm)
Tool length 148” (376cm)
Tool Weight 66 lbs (30 kg)
Maximum Pressure 10,000 psi (69,000kPa)
Maximum Temperature 350F (175C) for 4 hours

1.3.3 Video
Resolution 256H x 240V (Same as Hawkeye I / II)
Update Rate 1.15 seconds / image or less
Field of view In water: 55 degrees. In air 73 degrees.
Recording Format JPEG or TIFF
Illumination 100W Halogen Lamp

1.3.4 Wireline Cable

Type Conventional single or multi conductor wireline
Maximum loop resistance 262 ohms
Maximum capacitance 1.5 micro farads
Maximum length cable Limited by the resistance and capacitance.
Typical: 25,000' of 7/32"

1.3.5 Surface Equipment

Power supply / receiver Output 350 VDC at up to 1 amp
Input 120 or 240 VAC 50/60 HZ
Laptop Computer Input 120 or 240 VAC 50/60 HZ
Depth encoder 5 - 12VDC / 200 pulse

1.3.6 Shipping Containers

Receivers 2
Laptops 2
Tools 1 - 60"L X 18"W X 12"H - 150 lbs

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1.4 Equipment lists

Table detailing required equipment;

Quantity Description Part # Ser.

2 Electronic chassis
2 Electronic housing
2 Inline centralizers
2 1 11/16" Backlights
2 Power supply / receivers
2 Power cords
2 Windows Laptops + software
2 Power supplies
1 Shaft encoder
1 Shaft encoder cable
1 1/4" phone plug tool patch cord
1 UHF connector tool patch cord
1 Backlight focus / test cable
1 Expendables kit
1 Hardigg tool box
1 Hardigg
1 Hardigg

Table 1 – Equipment list

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1.5 Expendables list

Table detailing expendable equipment;

Item# Qy. Part# Description

1 2 3004 Port window
2 4 3005 Light Dome
3 1 3008 Lens surfactant, 70cc
4 2 3200 Lamp socket assembly
5 20 150000 Halogen lamp, 100W, 120 V
6 100 204103 Socket head cap screw, 6-32 x 3/16
7 100 204503 Set screw, 6-32 x 3/16
8 100 205104 Socket head cap screw, 8-32 x 1/4
9 100 205504 Set screw, 8-2 x ¼
10 50 210000 2-023 nitrile o-ring
11 10 210001 2-024 nitrile o-ring
12 10 210002 2-112 nitrile o-ring
13 20 210003 2-113 nitrile o- ring
14 100 210004 2-125 nitrile o-ring
15 30 210100 2-023 viton o-ring
16 60 210104 2-125 viton o-ring
17 30 210200 8-023 back up ring
18 10 210201 8-024 back up ring
19 10 210203 8-113 back up ring
20 50 210204 8-125 back up ring
21 6 221115 RR-115 Spiralox ring
22 1 900000 Parker silicone o-ring lube
23 1 900007 Mothers chrome polish

Table 2 – Expendables List

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2. Power supply / receiver

The power supply / receiver provides the DC power for the camera and receives and processes the video
signal. Two panels are provided with each system.

2.1 Front panel controls

Refer to Figure 1 – Front Panel Controls page 11.

2.2 Power Switch / Indicator

The main power switch is located on the lower left corner of the front panel. A neon lamp is located above
the switch to indicate when power is applied. The power switch is also a circuit breaker rated at 5 amps
and serves to protect the unit should an internal failure or external output short circuit occur.

2.2.1 Output Voltage Control Knob

The large knob in the center of the panel controls the output voltage. To increase the voltage, turn the
knob clockwise. To decrease the voltage, turn the knob counter clockwise. Always be sure this knob is
turned completely counter clockwise before turning the unit on.

2.2.2 Volts / Amps Digital Displays

Two digital displays indicate the voltage applied to the E-line and the current being drawn by the tool.
These displays also indicate by the fact that they are on that AC power is applied to the receiver and the
front panel switch is on.

2.2.3 Reset / DC Output Circuit Breaker

The DC output circuit breaker is located in the center of the panel between the 2 digital displays. It protects
the output circuitry, wiring, and the tool from currents in excess of 2 amps. Should this breaker trip (the
button pops out), turn the voltage control knob completely counter clockwise, wait for at least 30 seconds
for the breaker to cool and the output voltage to read zero, then depress the button until it snaps into
place.

2.2.4 Sync Lamp

The sync lamp flashes each time the receiver detects sync information from the tool. In normal operation
the sync lamp will flash once every second. The sync lamp flashes only when the laptop is running the
Hawkeye receiver software and the View Live mode is active.

2.3 Rear panel connections

Refer to Figure 2 – Rear Panel Controls page 12.

2.3.1 AC Power
The power supply / receiver AC power input port is a standard modular power cord AC connection. The
panel can be configured for 120VAC or 240VAC depending on the system requirements. The power
requirements will be displayed on the back panel label. The unit will run at either 50HZ or 60HZ line
frequency.

To change or check the voltage configuration, remove the back panel and find the 8 position terminal
block on the bottom electronic shelf. 120VAC units will have positions 2 and 3 jumpered and positions 6
and 7 jumpered. 240VAC units will have only positions 4 and 5 jumpered. Refer to section 2.3.5 Internal
wiring page 11.

2.3.2 E-line Connections

Two electric line connector ports labelled "E - LINE" are provided. The first is a 1/4" phone jack type
common to many logging units. The center or TIP of the phone jack is the positive and the body or case
of the jack is ground. The other port is a UHF connector used by many slip ring manufacturers. Again, the
center pin is positive and the case is ground. It is intended that only one of these ports be used at a time.
Two mating cables with alligator clips are provided for testing and jumpering into logging unit junction
boxes and panels.

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Use caution when connecting and disconnecting to these ports. Voltages in excess of 350VDC can be
present. Always make these connections with the unit turned off.

2.3.3 USB Port

This port provides the high-speed data link between receiver and the laptop computer. This connection
requires a USB A male to USB A male cable.

2.3.4 Depth Encoder Port

This port provides the standard DHVI depth encoder / cable assembly connection. The port is factory set
for 12V operation. This port also provides power for focusing cameras with the focus cable provided with
the system.

The port can be configured for 5V operation. Please consult the factory for information on that option.

2.3.5 Internal wiring

Refer to Figure 3 – 70-HE3RXC page 13. Should it become necessary to remove the front, rear, or internal
electronic panels, the wiring diagram is provided as a guide. The connectors are all unique and polarized
so misconnections are impossible. The DC output connectors can be plugged such that the receiver is
bypassed (the wire colours won't match) but no damage will occur, the receiver will simply not work.

Figure 1 – Front Panel Controls

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Figure 2 – Rear Panel Controls

2.4 Cable length calculations

The power supply / receiver can deliver 350 volts at 0.833 amps. This allows a total loop resistance of 262
ohms at full lamp brightness. To calculate the cable loop resistance, fill out this table:

1. Conductor resistance ohms / k (ft or M)

2. Armor resistance ohms / k (ft or M)
3. Length of cable k (ft or M)
4. Required job depth k (ft or M)

Next, make these calculations:

A. Total conductor resistance (#1 x #3) ohms

B. Armor resistance at job depth (#2 x #4) ohms
C. Total loop resistance (A + B) ohms
D. Maximum lamp current (218 / C) amps

If the total loop resistance exceeds 262 ohms the bulb will not be at full brightness (0.833 amps), and
depending on well conditions this may impair camera performance. Step D can be used to simulate lamp
brightness on the bench prior to running the job.

Note: When making calculations for a shielded cable use the lower of the armor or shield resistance. When
running a shielded cable, tie the armor and shield together at both ends of the cable. Actual performance
should exceed the calculations.

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Figure 3 – 70-HE3RXC

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3. Tool assembly
Refer to Figure 4 – Toolstring Assembly page 11. This depicts a typical HawkEye 3 downhole tool
assembly. Additional weight bars and centralizers can be added as needed, and the inline centralizer can
be left out if desired. Use Parker o-ring lube or equivalent each time the tool is assembled.

3.1 Backlight
Refer to Figure 5 – Backlight Wiring page 17.

The camera will not power up if the lamp has failed. It is recommended that a new lamp be used for each
job. The backlight uses a 120V / 100W Halogen lamp and consumes 833ma at full brightness.

Note: Replace the lamp dome o-rings often, especially if the tool is operated above fluid for long periods
of time. The lamp dome o-rings and the front sleeve o-rings get very hot when running in air or gaseous
environments.

The backlight wiring (6 conductors) enters through a 10 pin Bendix connector then passes through a
Kemlon bulkhead that provides protection for the electronic chassis in the event of a lamp dome failure.
The lamp wires (violet and green) connect to the lamp and the 12VDC (red and black) and Video (white
and grey) wires pass through the body and down the connector tubes into the camera Kemlon bulkhead
connector. The mating Kemlon threaded connector connects the Watec 304R camera and completes the
circuit.

In the event of a lamp dome failure it will be necessary to remove the camera Kemlon bulkhead and dry
out the rear connections. To remove this bulkhead, cut the wire tie holding the wiring service loop behind
the lamp socket. Separate these wires such that they will pull straight out when the front bulkhead is
removed. Next, remove the front snap ring and washer, then remove the bulkhead from its seat by
screwing the camera connector onto the bulkhead. Then use a screwdriver behind the connector nut as
a lever. Carefully remove the wires and clean the back of the bulkhead with contact cleaner. Use caution,
a small nick in the Teflon insulation can cause intermittent problems later, if you see a suspect wire,
replace it. Reverse the procedure to re-assemble the backlight.

Qty. O-ring Backup

Camera port 1 2-024 8-024
Camera housing 2 2-023 8-023
Sleeve / tool joint 6 2-125 8-125
Lamp dome 1 2-023 8-023

Table 3 – Backlight – O-rings

Qty. Size
Camera housing 2 6-32 x 3/16 cap screw
Reflector 2 6-32 x 3/16 set screw
Lamp socket 1 6-32 x 3/16 set screw
Tool joint 3 8-32 x 1/4 cap screw

Table 4 – Backlight – Set Screw

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3.2 Centralizer
The centralizer wiring is straight through. Refer to Figure 6 – Centralizer Wiring should it become
necessary to remove the centralizer wiring. It is always a good idea to disassemble the centralizer and
replace the internal o-rings.

Qty. O-ring Backup

Tool Joint 2 2-125 8-125
Internal 4 2-113 8-113

Table 5 – Centralizer – O-rings

Qty. Size
Tool Joint 3 8-32 x 1/4 cap screw

Table 6 – Centralizer – Set Screws

3.3 Electronic chassis

Refer to Figure 7 – 70-HE3CHW. The chassis wiring is hidden from view beneath the circuit boards.
Usually this wiring does not need attention, but if the free hanging Bendix plug gets yanked or pinched it
may be necessary to repair the connections in the field. Use this diagram to continuity check the wiring
from the plug back to known points on the circuit boards.

The rope socket connection is a standard screw-on connector that will accept either plunger type or
banana type pins. The adapter has an internal bulkhead connector so the chassis connects via a booted
Kemlon push on connector. The ground is picked up using a #8 ring lug attached with a #8 cap screw to
the adapter.

Qty. O-ring Backup

Tool Joint 2 2-125 8-125

Table 7 – Electronic chassis – O-rings

Qty. Size
Tool Joint 3 8-32 x 1/4 cap screw
Ground lug 1 8-32 x 1/4 cap screw
Cable head adapter 2 8-32 x 1/4 set screw

Table 8 – Electronic chassis – Set Screws

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Figure 4 – Toolstring Assembly

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Figure 5 – Backlight Wiring

Figure 6 – Centralizer Wiring

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Figure 7 – 70-HE3CHW

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4. Laptop software
4.1 Job info panel
When the receiver software is launched the Job Info Panel will appear. This form has data fields for the
Job Ticket Number, Customer, Well Name, and Comments. The Job Ticket Number field can contain a
maximum of 16 characters. Characters other than numbers or letters are not accepted, except for the
space holder symbol (shifted minus sign). The other fields can contain up 32 characters each.

These data fields are recorded into the job database in record number 1.

Records 2 through 9999 (maximum) each contain depth, temperature, time, date, and the first annotation
line (if any) for each successive image that is recorded. Note: the first image is always #2.

A job folder is created and named by the software that will contain all of the images and the database file.
This folder is automatically named DHVXXXX, where XXXXX is the Job Ticket Number. The folder is
always located at the root c:\ directory. The job database file is named XXXXX.DHV and is always stored
inside the job folder along with the sequentially numbered JPEG image files.

Creating a new job folder:

To create a new job folder enter a new Job Ticket Number, Customer, Well Name, and Comments. Click
OK. If the Job Ticket Number you entered is new (doesn’t already exist on the hard drive) the Receiver
Panel screen will appear and you can begin recording.

Adding to an existing job folder:

Enter an existing Job Ticket Number and click OK. If the Job Ticket Number entered is not new (already
exists on the hard drive) a warning box will appear asking if you want to add to an old job or not. If you
click OK the Receiver Panel will appear and any images you record will be added to the Job Ticket Number
folder you specified. If you click Cancel the program will terminate.

Editing existing Job Info Fields:

To edit the Job Info on an existing job, enter the Job Ticket Number then click Edit. The Job Info data will
be displayed. You can edit this data as needed. When editing is complete, click OK. When prompted that
the job already exists, click OK again. When the Receiver Panel appears the edited data will be saved. If
you cancel the operation any time prior to the Receiver Panel screen the edited data will not be saved.

Creating a new job folder from an old job folder:

The Edit feature can also be used to create a new folder for jobs with multiple runs. For example, you can
create a Job Ticket Number 12345_1 for run #1. Then enter that ticket number at the start of run #2 then
click Edit. Now change the ticket number to 12345_2 and click OK and a new folder will be created with
the same Job Info as run #1.

4.2 Receiver controls

View Live – Apply power to the tool then click this button to start receiving images from the receiver. The
indicator above this button will blink (green) with each new image update. If communications is lost
between the receiver and the laptop the indicator above the View Live button will illuminate Red. The
program will continue to try to establish communications until the program is terminated. It may be
necessary to unplug the USB port momentarily then re-plug it to reset the receiver then click View live to
re-establish communication.

Hold – Click this button to stop receiving images from the receiver. The red indicator above this button
will light when this mode is active. The image on the display will be the last image received.

Compensation – Drag this control left or right to eliminate the vertical noise banding visible in the live
images. While dragging this control a small box will appear to indicate the current compensation setting.
(-20 through +20). This setting will vary from tool to tool and wire-line to wire-line. This control only works
on live images from the tool.

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4.3 Image controls

Contrast – click plus or minus to increase or decrease the image contrast.

Brightness – click plus or minus to increase or decrease the image brightness. These controls affect the
image itself, not just the display. If the image is stored, it will be stored with the contrast / brightness
adjustment applied.

To return all contrast / brightness settings to zero, click the zero button.

4.4 Storage controls

Save – click this button to save a single image. The file types allowed are JPEG and TIFF. The current
image is saved to the named file in the format specified.

View Saved – click this button to view previously saved images or series of images. The file types
available are JPEG or TIFF. When “OK” is clicked a box asking if a series is desired will appear. Click
“Yes”, “No”, or “Cancel” to start the viewing mode.

JPEG series – when viewing a series start with file name (number) desired. The pictures in the series will
display in sequence. A new image will load every second. During series playback the border around the
“Storage Controls” will be green and the description below the image will be “Viewing series:
nameNNNN.jpg”.

JPEG single – displays 1 image.

TIFF – displays 1 image.

Fast Reverse – click this button during JPEG playback to jump 10 images back.

Stop – click this button during JPEG series playback to terminate the playback mode.

Play / Pause – click this button during JPEG series playback to pause the playback (icon changes to >).
Click this button during JPEG series playback pause mode to resume normal playback (icon changes to
<>).

Fast Forward – click this button during JPEG series playback to advance forward 10 images.

JPEG series playback will restart with image 0002 when no more images in the series are found.

Record – click this button to record each image and associated database record as the images are
received. This is the normal recording mode. When this button is clicked the button caption changes to
Stop Recording. The images are stored in the folder named C:\DHVXXXXX (XXXXX is the Job Ticket
Number entered). Each image is named sequentially from 0002.jpg - 9999.jpg. The data base file is saved
in the same folder and is named XXXXX.DHV (XXXXX is the Job Ticket Number).

The record mode is independent of all other modes. If you are in the record mode and you click “Hold” the
record mode will remain active. No images will be recorded because the of the Hold condition. When you
click “View Live” again the images will continue to be recorded.

4.5 Text controls

Brightness – drag this control to increase or decrease the text brightness.

Vertical position – drag this control up or down to position the characters vertically.

Horizontal Position – drag this control left or right to position the characters horizontally.

Annotations – click this button to open the annotation control. Each available line is displayed with a drop
down box that allows the various annotations to be displayed. Annotations are always centered on the
screen.

Annotations are important to help identify and clarify things in the image that may not be readily discernible
to the untrained eye. Also, the Hawkeye 3 viewer software can search for occurrences of annotations in
the database, thus providing an easy method to help the customer sort through job file images.

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Measured Values – indicated by brackets (< >) enclosing the item to be displayed.

<Depth>

<Temperature>

<Date> (PC’s)

<Time> (PC’s)

<Text> - enables quick text entry from main receiver panel (see below)

Pre-defined text – these are the same as in previous standalone depth panels and cover a variety of
possible well bore conditions. Text annotations stay on the screen for 7 seconds and then are
automatically erased. To make a text annotation remain on the screen, insert a space in the leftmost
character position.

Clear Text - clears all non-measured values from text boxes.

OK – accepts the settings / changes.

Cancel – exits without saving changes.

Quick Text – with the <Text> line turned on from the annotation panel, the text box below the annotation
panel button is enabled. Text selected or typed in this box will be overlaid when the Update Text button is
clicked. This annotation is displayed for 7 seconds then is automatically erased. Annotations entered from
this box cannot have leading spaces (they are automatically removed) and will not remain on longer than
7 seconds.

4.6 Depth
Click to open the depth control panel. If the “View Live” mode is active it make take up to 2 seconds for
the Depth Panel to appear.

Depth – click in this box then change the value. This setting reverts to zero when power is removed from
the receiver.

K Factor – click in this box then change the value. This setting is retained internally by the PC. The K
factor is the number of encoder pulses per unit measured (feet or meters). See discussion at the end of
this section on setting the K factor. Entries of negative numbers or zero are forced to 1 by the software.

Units – sets the depth display units to feet or meters. The PC retains this setting when the power is off.

Rotation – set the encoder rotation direction. The PC retains this setting when the power is off.

OK – saves the current settings.

Cancel – exits without saving settings.

Static Display - The depth display above the image is updated whenever a new image is received or
about twice per second when the receiver is not receiving new images (Hold). The line speed display
updates once every 5 seconds and reads in feet or meters per minute.

When the program is first launched it does not try to communicate with the receiver. The depth display
does not update in this initial state. When the “View Live” or “Depth” buttons are clicked, communication
is attempted for the first time. If the PC is not connected to the receiver or the receiver power is off the
View Live indicator will illuminate red, indicating no communication with the receiver. The purpose of this
feature is to allow the user to view old image files without connecting to a receiver.

SETTING THE K FACTOR

The K factor is the number of encoder pulses per unit measured (feet or meters).The depth panel counts
the pulses received from the encoder then divides that number by the K factor. To set the K factor:

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1. Click the DEPTH button.

2. Set the K factor to 1
3. Set the depth to 0
4. Click OK
5. Pull a measured amount of cable from the drum
6. Read the depth display and divide the displayed number by the length of cable pulled in step
7. This is the new K factor (# of pulses per unit measured)
8. Click the DEPTH button
9. Enter the new K factor
10. Set depth to desired starting value
11. Click OK
4.7 Temperature – click to open the temperature control panel
Units – sets the temperature display units to Fahrenheit or Celsius. The PC retains this setting when the
power is off.

OK – accepts the current settings.

Cancel – exits without saving changes.

4.8 Image display size

Click on the image to change the size.

Normal PC – start up condition, image and controls are visible.

Full PC screen – scales image to occupy full PC LCD screen. A scan converter can be used to allow
external connection of video monitors, recorders, etc.

4.9 Storage of settings

The depth units of measure, rotation direction, K factor, and temperature units of measure are stored on
the PC hard drive in the file C:\HE3SU.TXT.

4.10 Exit
Terminates the program.

This closes the open database file and returns to the windows desk top. Do not attempt to leave this
program running and access the current job file database or images via any other program. Access will
be denied at the minimum or an error could occur that might damage the job file database, rendering it
unusable.

4.11 Burning a cd
1. Insert a blank CD into the drive.

2. Launch the Easy Creator CD software.

3. In the top window find the job folder in the C:\ directory and drag it to the lower window.

4. In the top window find the latest version of the JobViewer macro and drag it to the lower window into
the root D:\ directory.

5. Click on Create CD.

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4.12 Drivers
When a new receiver is plugged into a laptop for the first time Windows will re-install the USB drivers.
Click the default answers to the questions during this process, Windows will find the folder where the
drivers are located and install them without any intervention.

4.13 DHVI folder

The laptop computers for Hawkeye 3 are set up at the factory with an archive folder named DHVI. This
folder should be located at c:\DHVI. This folder contains a folder named Drivers, a copy of this procedure
in PDF format, and a copy of the JobViewer macro.

This folder should not be used to store jobs or other non-Hawkeye 3 files. This folder should not
be moved or have the contents altered in any way.

The installation CD contains an exact duplicate of this folder.

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5. Jobviewer software
JobViewer is an Excel macro that allows users to view DHV image database files. Excel 97 or newer is
required to use this software.

To launch JobViewer:

1. Using Windows explorer, find JobViewer.xls and double click.

2. Click Enable Macros if required.

To operate JobViewer:

1. Click the load job button then open the *.dhv job database file desired.

2. Use FWD / STOP / REV buttons to view images.

3. Use the up / down arrows to adjust playback speed. (Must be stopped). A playback speed of “0”
allows frame by frame viewing.

4. To find a specific depth, enter the depth value then click “<” or “>”. “>” Searches forward in the
database for increases in depth through the specified value.

5. “<” Searches backward in the database for decreases in depth through the specified value.

6. To find the next annotation, click the “Next” button.

7. To find the previous annotation, click the “Previous” button.

8. To find a specific image, delete the current image number then enter the image number desired then
click GOTO.

Making Clips:

1. Find the start of the area of interest and click "Record" in the Clip Controls Box.

2. Enter the name for the clip. Use letters and numbers only. A new folder at c:\ will be created using
the name you enter. No spaces allowed in the name. The clip will not record and no error
messages will be displayed !!

3. If a folder already exists with the same name you will be asked if you want to add to an existing clip
or not. You cannot write over an old clip.

4. Click “FWD” to start recording the clip. Each image viewed in FWD mode is recorded to the clip.

5. Click “Stop” to halt recording then use the playback or search controls to find the next area of interest,
then click “FWD” again. Recording will continue from that point.

6. When you are done creating the clip, click on “Stop Recording”. A window will appear showing the
transfer and renaming of the image files. When the transfer finishes the DOS command window may
still be showing. If it is, click the close button in the upper right hand corner of the window.

7. You can view the clip by clicking “Load Job” and finding the clip folder you just created in the C:\
directory. Open the folder then open the clip.dhv file within the folder.

8. A clip database is always named CLIP.DHV, and the images are renamed starting at 0002.jpg
through the last image you recorded.

9. The structure of a clip is identical to the original database. The job info fields from the original are
carried through to the clip.

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6. Operational check out

It is recommended that this procedure is followed whenever the equipment is shipped or transported by
vehicle.

6.1 Inspection
Remove the receiver and laptop from their shipping cases. Inspect for any obvious physical damage.
Rotate the power knob on the power supply / receiver and make sure it turns from “stop” to “stop smoothly”
with no restrictions. Rotate the knob fully counter clockwise (0 volts). Check that the power switch is off.

Inspect the contents of the tool box. Select an electronics chassis and backlight for this test set up. Check
that the backlight has a good lamp installed. Connect the chassis to the backlight. Centralizers, pressure
housings, etc. are optional for this test. Connect the tool string to the power supply / receiver with the
patch cords supplied.

6.2 AC power connections

Connect the AC power cord to the HawkEye 3 power supply / receiver and the modular power supply for
the laptop. Connect the laptop to the receiver with the USB A MALE to USB A MALE cable. Power up the
laptop.

Check that the HawkEye 3 power supply / receiver voltage control knob is turned completely counter
clockwise, then turn on the AC power switch. Verify that the pilot lamp illuminates and the digital meters
are on and reading zero (1 or 2 volts and a few milli-amps is normal).

When the laptop has completed booting up, launch the HE3RX software.

6.3 Powering up the tool

Turn the voltage control knob on the HawkEye 3 power supply / receiver clockwise until the tool current
reads approximately .500 amps. The voltage should read about 60 to 70 volts. The "SYNC" lamp on the
power supply / receiver should illuminate for about 4 seconds and then start flashing every second as
each new image arrives. Click on the “VIEW LIVE” button (this may require 1 or 2 tries) and the image
should start to update in unison with the front panel sync lamp.

Adjust the compensation as needed to minimize the vertical band noise.

Note: the tool needs to be turned on rapidly to ensure the internal circuitry reset correctly. Turn the voltage
knob up quickly to about 20% on the panel dial then back it off so the tool current is about .500 amps. This
should ensure a good reset.

6.4 Focusing the backlight camera

Focusing the camera using the delayed images of the HawkEye 3 system can be difficult and time
consuming. A special test cable for the backlight has been included in the system to simplify the focus
setting. The cable wiring is depicted in Figure 8 – Focusing Cable Wiring. Attach the backlight to the test
cable Bendix connector, connect the BNC end to any video monitor, and connect the AMP 4 pin plug to
the receiver encoder port. Turn on the monitor and receiver and a live video picture will be displayed.
Always turn the receiver off before making or breaking any cable connections. If the receiver has been set
for a 5 volt encoder operation, this procedure will not work because the camera must have 12 volts to
operate.

TROUBLE SHOOTING
If no picture is received, but the tool voltage and current seem normal and the sync light is flashing, power
the system down and swap components one at a time starting with receiver or laptop.

If the tool voltage and current are OK but the sync lamp is not flashing the problem could be the backlight,
chassis, or receiver. Change 1 at a time until the bad component is found. Remember to be suspicious of
cables as well as components.

If no picture is received and the tool draws no current, check the lamp, then start by changing backlights,
then chassis, then surface cables, then receivers until the bad component or connection is found.

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Figure 8 – Focusing Cable Wiring

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