DSC-N114_Network_Video_Recorder

User Manual

8200-1116-06
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Preventive and Cautionary Tips
Before connecting and operating your device, please be advised of the following tips:
• Ensure unit is installed in a well-ventilated, dust-free environment.
• Unit is designed for indoor use only.
• Keep all liquids away from the device.
• Ensure environmental conditions meet factory specifications.
• Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of dropping it
may cause damage to the sensitive electronics within the unit.
• Use the device in conjunction with an UPS if possible.
• Power down the unit before connecting and disconnecting accessories and peripherals.
• A factory recommended HDD should be used for this device.
• Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or
equivalent type only. Dispose of used batteries according to the instructions provided by the battery
manufacturer.

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Trademarks and Registered Trademarks
• Windows and Windows mark are trademarks or registered trademarks of Microsoft Corporation in the United
States and/or other countries.
• HDMI, HDMI mark and High-Definition Multimedia Interface are trademarks or registered trademarks of
HDMI Licensing LLC.
• The products contained in this manual are authorized by HDMI Licensing LLC with the use right of the HDMI
technology.

• VGA is the trademark of IBM.

• UPnPTM is a certification mark of the UPnPTM Implementers Corporation.
• Other names of companies and product contained in this manual may be trademarks or registered trademarks
of their respective owners.

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 TABLE OF CONTENTS
Chapter 1 Introduction ................................................................................................................................ 8
1.1 Front Panel ...................................................................................................................................... 9
1.2 IR Remote Control Operations ...................................................................................................... 10
1.3 USB Mouse Operation .................................................................................................................. 13
1.4 Input Method Description .............................................................................................................. 14
1.2 Rear Panel ..................................................................................................................................... 15
Chapter 2 Getting Started ......................................................................................................................... 16
2.1 Starting Up and Shutting Down the NVR ..................................................................................... 17
Using the Wizard for Basic Configuration ............................................................................................... 18
2.2 Adding and Connecting the IP Cameras ........................................................................................ 22
2.2.1 Adding the Online IP Cameras ......................................................................................... 22
2.2.2 Editing the Connected IP Cameras and Configuring Customized Protocols ..................... 23
Chapter 3 Live View .................................................................................................................................. 25
3.1 Introduction of Live View ............................................................................................................. 26
3.2 Operations in Live View Mode...................................................................................................... 27
3.2.1 Using the Mouse in Live View ......................................................................................... 27
3.2.2 Quick Setting Toolbar in Live View Mode ....................................................................... 28
3.3 Adjusting Live View Settings ........................................................................................................ 30
3.4 User Logout ................................................................................................................................... 32
Chapter 4 PTZ Controls ............................................................................................................................ 33
4.1 Configuring PTZ Settings.............................................................................................................. 34
4.2 Setting PTZ Presets, Patrols & Patterns......................................................................................... 35
4.2.1 Customizing Presets.......................................................................................................... 35
4.2.2 Calling Presets .................................................................................................................. 36
4.2.3 Customizing Patrols .......................................................................................................... 36
4.2.4 Calling Patrols .................................................................................................................. 38
4.2.5 Customizing Patterns ........................................................................................................ 38
4.2.6 Calling Patterns................................................................................................................. 39
4.3 PTZ Control Panel ......................................................................................................................... 40
Chapter 5 Recording Settings ................................................................................................................... 41
5.1 Configuring Parameters ................................................................................................................. 42
5.2 Configuring Recording Schedule .................................................................................................. 45
5.3 Configuring Motion Detection Recording ..................................................................................... 49
5.4 Configuring Alarm Triggered Recording ....................................................................................... 51
5.5 Configuring VCA Triggered Recording......................................................................................... 53
5.6 Manual Recording ......................................................................................................................... 55
5.7 Configuring Holiday Recording .................................................................................................... 56
5.8 Configuring HDD Group for Recording ........................................................................................ 57
5.9 Files Protection .............................................................................................................................. 59
Chapter 6 Playback .................................................................................................................................... 60
6.1 Playing Back Record Files ............................................................................................................ 61
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 6.1.1 Playing Back by Channel .................................................................................................. 61
6.1.2 Playing Back by Time ....................................................................................................... 63
6.1.3 Playing Back by Event Search .......................................................................................... 64
6.1.4 Playing Back by Tag ......................................................................................................... 66
6.1.5 Smart Playback ................................................................................................................. 70
6.1.6 Playing Back by System Logs .......................................................................................... 73
6.1.7 Playing Back External File ............................................................................................... 75
6.2 Auxiliary Functions of Playback ................................................................................................... 76
6.2.1 Playing Back Frame by Frame .......................................................................................... 76
6.2.2 Digital Zoom..................................................................................................................... 76
6.2.3 Reverse Playback of Multi-channel .................................................................................. 77
Chapter 7 Backup ...................................................................................................................................... 78
7.1 Backing up Record Files ............................................................................................................... 79
7.1.1 Quick Export..................................................................................................................... 79
7.1.2 Backing up by Normal Video Search ................................................................................ 80
7.1.3 Backing up by Event Search ............................................................................................. 84
7.1.4 Backing up Video Clips .................................................................................................... 87
7.2 Managing Backup Devices ............................................................................................................ 89
Chapter 8 Alarm Settings .......................................................................................................................... 93
8.1 Setting Motion Detection Alarm .................................................................................................... 94
8.2 Setting Sensor Alarms ................................................................................................................... 96
8.3 Detecting Video Loss Alarm .......................................................................................................... 99
8.4 Detecting Video Tampering Alarm .............................................................................................. 101
8.5 Detecting VCA Alarm ................................................................................................................. 103
8.6 Handling Exceptions Alarm......................................................................................................... 105
8.7 Setting Alarm Response Actions ................................................................................................. 106
8.8 Triggering or Clearing Alarm Output Manually .......................................................................... 109
Chapter 9 Network Settings .................................................................................................................... 110
9.1 Configuring General Settings ...................................................................................................... 111
9.2 Configuring Advanced Settings ................................................................................................... 112
9.2.1 Configuring PPPoE Settings ........................................................................................... 112
9.2.2 Configuring Extranet Access .......................................................................................... 112
9.2.3 Configuring NTP Server ................................................................................................. 114
9.2.4 Configuring SNMP ......................................................................................................... 115
9.2.5 Configuring Remote Alarm Host .................................................................................... 115
9.2.6 Configuring Multicast ..................................................................................................... 116
9.2.7 Configuring RTSP .......................................................................................................... 116
9.2.8 Configuring Server and HTTP Ports ............................................................................... 117
9.2.9 Configuring Email .......................................................................................................... 117
9.2.10 Configuring NAT ............................................................................................................ 119
9.3 Checking Network Traffic ........................................................................................................... 122
9.4 Configuring Network Detection .................................................................................................. 124
9.4.1 Testing Network Delay and Packet Loss......................................................................... 124
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 9.4.2 Exporting Network Packet .............................................................................................. 124
9.4.3 Checking the Network Status.......................................................................................... 125
9.4.4 Checking Network Statistics ........................................................................................... 126
Chapter 10 HDD Management ................................................................................................................. 127
10.1 Initializing HDDs ........................................................................................................................ 128
10.2 Managing Network HDD ............................................................................................................ 129
10.3 Managing HDD Group ................................................................................................................ 131
10.3.1 Setting HDD Groups....................................................................................................... 131
10.3.2 Setting HDD Property ..................................................................................................... 132
10.4 Configuring Quota Mode............................................................................................................. 134
10.5 Checking HDD Status ................................................................................................................. 136
10.6 HDD Detection ............................................................................................................................ 138
10.7 Configuring HDD Error Alarms .................................................................................................. 140
Chapter 11 Camera Settings ..................................................................................................................... 141
11.1 Configuring OSD Settings ........................................................................................................... 142
11.2 Configuring Privacy Mask........................................................................................................... 143
11.3 Configuring Video Parameters .................................................................................................... 145
Chapter 12 NVR Management and Maintenance ................................................................................... 146
12.1 Viewing System Information ....................................................................................................... 147
12.1.1 Viewing Device Information ........................................................................................... 147
12.1.2 Viewing Camera Information ......................................................................................... 147
12.1.3 Viewing Record Information .......................................................................................... 147
12.1.4 Viewing Alarm Information ............................................................................................ 148
12.1.5 Viewing Network Information ........................................................................................ 148
12.1.6 Viewing HDD Information ............................................................................................. 149
12.2 Searching & Export Log Files ..................................................................................................... 150
12.3 Importing/Exporting IP Camera Info ........................................................................................... 153
12.4 Importing/Exporting Configuration Files .................................................................................... 154
12.5 Upgrading System ....................................................................................................................... 155
12.5.1 Upgrading by Local Backup Device ............................................................................... 155
12.5.2 Upgrading by FTP .......................................................................................................... 155
12.6 Restoring Default Settings ........................................................................................................... 157
Chapter 13 Others ...................................................................................................................................... 158
13.1 Configuring RS-232 Serial Port................................................................................................... 159
13.2 Configuring General Settings ...................................................................................................... 160
13.3 Configuring DST Settings ........................................................................................................... 161
13.4 Configuring More Settings for Device Parameters ...................................................................... 162
13.5 Managing User Accounts............................................................................................................. 163
13.5.1 Adding a User ................................................................................................................. 163
13.5.2 Deleting a User ............................................................................................................... 165
13.5.3 Editing a User ................................................................................................................. 165
Chapter 14 Appendix ................................................................................................................................. 168
Glossary ................................................................................................................................................. 169
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Troubleshooting ..................................................................................................................................... 170
List of Compatible IP Cameras .............................................................................................................. 176

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Chapter 1 Introduction

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1.1 Front Panel

Figure 1. 1 Front Panel

Table 1. 1 Description of Control Panel Buttons

No. Name Description

Power Power indicator turns yellow when system is running.

Status indicator blinks red when data is being read from or written
Status Status
1 to HDD.
Indicator
Tx/Rx indictor blinks yellow when network connection is
Tx/Rx
functioning properly.
Universal Serial Bus (USB) ports for additional devices such as
2 USB Interface
USB mouse and USB Hard Disk Drive (HDD).

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1.2 IR Remote Control Operations
The NVR may also be controlled with the included IR remote control, shown in Figure 1. 2.

Batteries (2×AAA) must be installed before operation.

Figure 1. 2 Remote Control

The keys on the remote control closely resemble the ones on the front panel. See Table 1.2.
Table 1. 2 Description of the Soft Keyboard Icons
No. Name Description
1 POWER Power on/off the device.
2 DEV Enables/Disables Remote Control.
3 Alphanumeric Buttons Switch to the corresponding channel in Live view or PTZ Control mode.
Input numbers and characters in Edit mode.
Switch between different channels in the Playback mode.

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No. Name Description
4 EDIT Button Edit text fields. When editing text fields, it will also function as a Backspace
button to delete the character in front of the cursor.
On checkbox fields, pressing the button will check the checkbox.
In PTZ Control mode, the button adjusts the iris of the camera.
In Playback mode, it can be used to generate video clips for backup.
Enter/exit the folder of USB device.
5 A Button Adjust focus in the PTZ Control menu.
It is also used to switch between input methods (upper and lowercase
alphabet, symbols and numeric input).
6 REC Button Enter the Manual Record setting menu.
In PTZ control settings, press the button and then you can call a PTZ preset
by pressing Numeric button.
It is also used to turn audio on/off in the Playback mode.
7 PLAY Button The button is used to enter the All-day Playback mode.
It is also used to auto scan in the PTZ Control menu.
8 INFO Button Reserved.
9 VOIP Button Switch between main and spot output.
In PTZ Control mode, it can be used to zoom out the image.
10 MENU Button Press the button will help you return to the Main menu (after successful
login).
Press and hold the button for 5 seconds will turn off audible key beep.
In PTZ Control mode, the MENU button will start wiper (if applicable).
In Playback mode, it is used to show/hide the control interface.
11 PREV Button Switch between single screen and multi-screen mode.
In PTZ Control mode, it is used to adjust the focus in conjunction with the
A/FOCUS+ button.
12 DIRECTION Button Navigate between different fields and items in menus.
In the Playback mode, the Up and Down button is used to speed up and slow
down recorded video. The Left and Right button will select the next and
previous record files.
In Live View mode, these buttons can be used to cycle through channels.
In PTZ control mode, it can control the movement of the PTZ camera.
ENTER Button Confirm selection in any of the menu modes.
It can also be used to tick checkbox fields.
In Playback mode, it can be used to play or pause the video.
In single-frame Playback mode, pressing the button will advance the video by
a single frame.
13 PTZ Button In Auto-switch mode, it can be used to stop /start auto switch.
14 ESC Button Back to the previous menu.
Press for Arming/disarming the device in Live View mode.
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No. Name Description
15 RESERVED Reserved for future usage.
16 F1 Button Select all items on the list when used in a list field.
In PTZ Control mode, it will turn on/off PTZ light (if applicable).
In Playback mode, it is used to switch between play and reverse play.
17 PTZ Control Buttons Buttons to adjust the iris, focus and zoom of a PTZ camera.
18 F2 Button Cycle through tab pages.
In synchronous playback mode, it is used to switch between channels.

Troubleshooting Remote Control:

Make sure you have installed batteries properly in the remote control. And you have to aim the remote
control at the IR receiver in the front panel.
If there is no response after you press any button on the remote, follow the procedure below to troubleshoot.
Steps:
1. Go to Menu > Settings > General > More Settings by operating the front control panel or the mouse.
2. Check and remember NVR ID#. The default ID# is 255. This ID# is valid for all the IR remote controls.
3. Press the DEV button on the remote control.
4. Enter the NVR ID# you set in step 2.
5. Press the ENTER button on the remote.
If the Status indicator on the front panel turns blue, the remote control is operating properly. If the Status indicator
does not turn blue and there is still no response from the remote, please check the following:
1. Batteries are installed correctly and the polarities of the batteries are not reversed.
2. Batteries are fresh and not out of charge.
3. IR receiver is not obstructed.
If the remote still can’t function properly, please change a remote and try again, or contact the device provider.

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1.3 USB Mouse Operation
A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this NVR. To use a USB mouse:
1. Plug USB mouse into one of the USB interfaces on the front panel of the NVR.
2. The mouse should automatically be detected. If in a rare case that the mouse is not detected, the possible
reason may be that the two devices are not compatible, please refer to the recommended the device list from
your provider.
The operation of the mouse:
Table 1. 3 Description of the Mouse Control
Name Action Description
Single-Click Live view: Select channel and show the quick set menu.
Menu: Select and enter.
Double-Click Live view: Switch between single-screen and multi-screen.
Left-Click Click and Drag PTZ control: pan, tilt and zoom.
Video tampering, privacy mask and motion detection: Select target area.
Digital zoom-in: Drag and select target area.
Live view: Drag channel/time bar.
Right-Click Single-Click Live view: Show menu.
Menu: Exit current menu to upper level menu.
Scroll-Wheel Scrolling up Live view: Previous screen.
Menu: Previous item.
Scrolling down Live view: Next screen.
Menu: Next item.

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1.4 Input Method Description

Figure 1. 3 Soft Keyboard

Description of the buttons on the soft keyboard:

Table 1. 4 Description of the Soft Keyboard Icons
Icon Description Icon Description
English Exit

Enter Symbols

Lowercase/Uppercase Backspace
Space

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1.2 Rear Panel

Figure 1. 4 DSC-N114-8/ DSC-N114-16

No. Item Description

1 Power Supply DC 12V power supply.
2 Audio In RCA connector for audio input.
TM
3 HDMI Interface HDMITM video output connector.
4 LAN Network Interface 1 10 /100 /1000 Mbps self-adaptive Ethernet interface
5 Audio Out RCA connector for audio output.
6 VGA Interface DB9 connector for VGA output. Display local video output and menu.
7 USB Interface Universal Serial Bus (USB) ports for additional devices such as USB
mouse and USB Hard Disk Drive (HDD).
8 Ground Ground (needs to be connected when NVR starts up).
9 Power Switch Switch for turning on/off the device.

Figure 1. 5 DSC-N114-8P/ DSC-N114-16P

No. Item Description

1 Power Supply AC 100~240V.
2 Audio In RCA connector for audio input.
3 HDMITM Interface HDMITM video output connector.
4 LAN Network Interface 1 10 /100 /1000 Mbps self-adaptive Ethernet interface
5 Audio Out RCA connector for audio output.
6 VGA Interface DB9 connector for VGA output. Display local video output and menu.
7 USB Interface Universal Serial Bus (USB) ports for additional devices such as USB
mouse and USB Hard Disk Drive (HDD).
8 Ground Ground (needs to be connected when NVR starts up).
9 Power Switch Switch for turning on/off the device.
10 Network Interfaces with
Network interfaces for the cameras and to provide power over Ethernet.
PoE function

15
Chapter 2 Getting Started

16
2.1 Starting Up and Shutting Down the NVR
Purpose:
Proper startup and shutdown procedures are crucial to expanding the life of the NVR.
Before you start:
Check that the voltage of the extra power supply is the same with the NVR’s requirement, and the ground
connection is working properly.
Starting up the NVR:
Steps:
1. Check the power supply is plugged into an electrical outlet. It is HIGHLY recommended that an
Uninterruptible Power Supply (UPS) be used in conjunction with the device. The Power indicator LED on
the front panel should be red, indicating the device gets the power supply.
2. Turn on the power switch on the rear panel if the device starts up for the first time, or press the button
on the front panel. The Power indicator LED should turn blue indicating that the unit begins to start up.
3. After startup, the Power indicator LED remains blue. A splash screen with the status of the HDD appears on
the monitor. The row of icons at the bottom of the screen shows the HDD status. ‘X’ means that the HDD is
not installed or cannot be detected.
Shutting down the NVR
Steps:
1. Enter the Shutdown menu.
Menu > Shutdown

Figure 2. 1 Shutdown Menu

2. Click the Shutdown button.

3. Click the Yes button.

Figure 2. 2 Shutdown Attention

Rebooting the NVR

In the Shutdown menu, you can also reboot the NVR.
Steps:
1. Enter the Shutdown menu by clicking Menu > Shutdown.
2. Click the Logout button to lock the NVR or the Reboot button to reboot the NVR.
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Using the Wizard for Basic Configuration
By default, the Setup Wizard starts once the NVR has loaded, as shown in Figure 2. 3.

Figure 2. 3 Start Wizard Interface

Operating the Setup Wizard:

1. The Setup Wizard can walk you through some important settings of the NVR. If you do not want to use the
Setup Wizard at that moment, click the Cancel button. You can also choose to use the Setup Wizard next
time by leaving the “Start wizard when the device starts?” checkbox checked.
2. Click Next button on the Wizard window to enter the Login window, as shown in Figure 2. 4.

Figure 2. 4 Login Window

3. Enter the admin password. By default, the password is VIDEO!edge23

4. To change the admin password, check the New Admin Password checkbox. Enter the new password and
confirm the password in the given fields.

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5. Click the Next button to enter the date and time settings window, as shown in Figure 2. 5.

Figure 2. 5 Date and Time Settings

6. After the time settings, click Next button which takes you back to the Network Setup Wizard window, as
shown in Figure 2. 6.

Figure 2. 6 Network Configuration

And for the models which has the built-in PoE switch network interfaces, the internal NIC IPv4 address
should be configured for the cameras connecting to the PoE interface of the NVR.
7. Click Next button after you configured the network parameters, which takes you to the HDD Management
window, shown in Figure 2. 7.

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 Figure 2. 7 HDD Management

8. To initialize the HDD, click the Init button. Initialization removes all the data saved in the HDD.
9. Click Next button. You enter the Adding IP Camera interface.
10. Click Search to find online IP Camera. Select the IP camera to be added, and click the Add button.

Figure 2. 8 Search for IP Cameras

11. Click Next button. Configure the recording for the searched IP Cameras.

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 Figure 2. 9 Record Settings

12. Click OK to complete the startup Setup Wizard.

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2.2 Adding and Connecting the IP Cameras

2.2.1 Adding the Online IP Cameras

Purpose:
The main function of the NVR is to connect the network cameras and record the video got from it. So before you
can get a live view or record of the video, you should add the network cameras to the connection list of the device.
Before you start:
Ensure the network connection is valid and correct. For detailed checking and configuring of the network, please
see Chapter Checking Network Traffic and Chapter Configuring Network Detection.
Steps:
1. Right-click the mouse when you in the live view mode to show the right-click menu.

Figure 2. 10 Right-click Menu

2. Select IP Camera in the pop-up menu to enter the IP Camera Management interface.

Figure 2. 11 Adding IP Camera Interface

3. The online cameras with same network segment will be displayed in the camera list. Click the button
to add the camera.
Table 2. 1 Explanation of the icons
Icon Explanation Icon Explanation

Edit basic parameters of the camera Add the detected IP camera.

The camera is disconnected; you can

The camera is connected. click the icon to get the exception
information of camera.
Delete the IP camera Advanced settings of the camera.
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 4. To add other IP cameras:
1) Click the Custom Adding button to pop up the Add IP Camera (Custom) interface.

Figure 2. 12 Custom Adding IP Camera Interface

2) You can edit the IP address, protocol, management port, and other information of the IP camera to be
added.
3) Click Add to add the camera.

2.2.2 Editing the Connected IP Cameras and Configuring

Customized Protocols

After the adding of the IP cameras, the basic information of the camera lists in the page, you can configure the
basic setting of the IP cameras.
Steps:
1. Click the icon to edit the parameters; you can edit the IP address, protocol and other parameters.

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 Figure 2. 13 Edit the Parameters

2. Click OK to save the settings and exit the editing interface.

Configuring the customized protocols

Purpose:
To connect the network cameras which are not configured with the standard protocols, you can configure the
customized protocols for them.
Steps:
1. Click the Protocol button in the custom adding IP camera interface to enter the protocol management
interface.

Figure 2. 14 Protocol Management Interface

There are 16 customized protocols provided in the system, you can edit the protocol name; and choose whether
to enable the sub-stream.
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2. Choose the protocol type of transmission and choose the transfer protocols.

Before customizing the protocol for the network camera, you have to contact the manufacturer of the
network camera to consult the URL (uniform resource locator) for getting main stream and sub-stream.
The format of the URL is: [Type]://[IP Address of the network camera]:[Port]/[Path].
Example: rtsp://192.168.1.55:554/ch1/main/av_stream.
 Protocol Name: Edit the name for the custom protocol.
 Enable Substream: If the network camera does not support sub-stream or the sub-stream is not needed
leave the checkbox empty.
 Type: The network camera adopting custom protocol must support getting stream through standard RTSP.
 Transfer Protocol: Select the transfer protocol for the custom protocol.
 Port: Set the port No. for the custom protocol.
 Path: Set the resource path for the custom protocol. E.g., ch1/main/av_stream.

The protocol type and the transfer protocols must be supported by the connected network camera.
After adding the customized protocols, you can see the protocol name is listed in the dropdown list, please refer
to Figure 2. 15.

Figure 2. 15 Protocol Setting

3. Choose the protocols you just added to validate the connection of the network camera.

Chapter 3 Live View

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3.1 Introduction of Live View
Live view shows you the video image getting from each camera in real time. The NVR automatically enters Live
View mode when powered on. It is also at the very top of the menu hierarchy, thus pressing the ESC many times
(depending on which menu you’re on) brings you to the Live View mode.

Live View Icons

In the live view mode, there are icons at the upper-right of the screen for each channel, showing the status of the
record and alarm in the channel, so that you can know whether the channel is recorded, or whether there are alarms
occur as soon as possible.

Table 3. 1 Description of Live View Icons

Icons Description
Alarm (video loss, video tampering, motion detection, sensor alarm or VCA alarm)
Event/Exception (motion detection, sensor alarm, or exception information, appears at
the lower-left corner of the screen. Please refer to Chapter 8.7 Setting Alarm Response
Actions for details.)

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3.2 Operations in Live View Mode
In live view mode, there are many functions provided. The functions are listed below.
• Single Screen: showing only one screen on the monitor.
• Multi-screen: showing multiple screens on the monitor simultaneously.
• Auto-switch: the screen is auto switched to the next one. And you must set the dwell time for each screen on
the configuration menu before enabling the auto-switch.
Menu>Configuration>Live View>Dwell Time.
• Start Recording: continuous record and motion detection record are supported.
• Output Mode: select the output mode to Standard, Bright, Gentle or Vivid.
• Add IP Camera: the shortcut to the IP camera management interface.
• Playback: playback the recorded videos for current day.

3.2.1 Using the Mouse in Live View

Table 3. 2 Mouse Operation in Live View

Name Description
Menu Enter the main menu of the system by right clicking the mouse.
Switch to the single full screen by choosing channel number from the dropdown
Single Screen
list.
Multi-screen Adjust the screen layout by choosing from the dropdown list.
Previous Screen Switch to the previous screen.
Next Screen Switch to the next screen.
Start/Stop Auto-switch Enable/disable the auto-switch of the screens.
Start Recording Start continuous recording or motion detection recording of all channels.
Add IP Camera Enter the IP Camera Management interface, and manage the cameras.
Enter the playback interface and start playing back the video of the selected
Playback
channel immediately.
Output Mode Four modes of output supported, including Standard, Bright, Gentle and Vivid.

 The dwell time of the live view configuration must be set before using Start Auto-switch.
 If the corresponding camera supports intelligent function, the Reboot Intelligence option is included when
right-clicking mouse on this camera.

Figure 3. 1 Right-click Menu

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3.2.2 Quick Setting Toolbar in Live View Mode

On the screen of each channel, there is a quick setting toolbar which shows when you single click the mouse in the
corresponding screen.

Figure 3. 2 Quick Setting Toolbar

Table 3. 3 Description of Quick Setting Toolbar Icons

Icon Description Icon Description Icon Description
Enable Manual
Instant Playback / Mute
Record

PTZ Control Digital Zoom Image Settings

Live View
Close
Strategy

Instant Playback only shows the record in last five minutes. If no record is found, it means there is no record

during the last five minutes.

Digital Zoom can zoom in the selected area to the full screen. You can left-click and draw to select the area

to zoom in, as shown in Figure 3. 3.

Figure 3. 3 Digital Zoom

Image Settings icon can be selected to enter the Image Settings menu.

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 Figure 3. 4 Image Settings- Preset

You can set the image parameters like brightness, contrast, saturation and hue.

Figure 3. 5 Image Settings- Customize

Live View Strategy can be selected to set strategy, including Real-time, Balanced, Fluency.

Figure 3. 6 Live View Strategy

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3.3 Adjusting Live View Settings
Purpose:
Live View settings can be customized according to different needs. You can configure the output interface, dwell
time for screen to be shown, mute or turning on the audio, the screen number for each channel, etc.
Steps:
1. Enter the Live View Settings interface.
Menu> Configuration> Live View

Figure 3. 7 Live View-General

The settings available in this menu include:

• Video Output Interface: Designates the output to configure the settings for, and only VGA/ HDMITM is
selectable by default.
• Live View Mode: Designates the display mode to be used for Live View.
• Dwell Time: The time in seconds to dwell between switching of channels when enabling auto-switch in
Live View.
• Enable Audio Output: Enables/disables audio output for the selected video output.
• Event Output: Designates the output to show event video.
• Full Screen Monitoring Dwell Time: The time in seconds to show alarm event screen.
2. Setting Cameras Order

30
 Figure 3. 8 Live View- Camera Order

1) Select a View mode in .

2) Select the small window, and double-click on the channel number to display the channel on the
window.

If you do not want the camera to be displayed on the live view interface, click the corresponding

to stop it.

You can also click button to start live view for all the channels and click to stop all the

live view.
3) Click the Apply button to save the setting.

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3.4 User Logout
Purpose:
After logging out, the monitor turns to the live view mode and if you want to do some operation, you need to enter
user name and password tog in again.
Steps:
1. Enter the Shutdown menu.
Menu>Shutdown

Figure 3. 9 Shutdown

2. Click Logout.

After you have logged out the system, menu operation on the screen is invalid. It is required to input a
user name and password to unlock the system.

32
Chapter 4 PTZ Controls

33
4.1 Configuring PTZ Settings
Purpose:
Follow the procedure to set the parameters for PTZ. The configuring of the PTZ parameters should be done before
you control the PTZ camera.
Before you start:
Check that the PTZ and the NVR are connected properly through RS-485 interface.
Steps:
1. Enter the PTZ Settings interface.
Menu >Camera> PTZ

Figure 4. 1 PTZ- General

2. Choose the camera for PTZ setting in the Camera dropdown list.
3. Enter the parameters of the PTZ camera.

All the parameters should be exactly the same as the PTZ camera parameters.
4. Click Apply button to save the settings.

34
4.2 Setting PTZ Presets, Patrols & Patterns
Before you start:
Please make sure that the presets, patrols and patterns should be supported by PTZ protocols.

4.2.1 Customizing Presets

Purpose:
Follow the steps to set the Preset location which you want the PTZ camera to point to when an event takes place.
Steps:
1. Enter the PTZ Control interface.
Menu>Camera>PTZ

Figure 4. 2 PTZ- More Settings

2. Use the directional button to wheel the camera to the location where you want to set preset.
3. Click the round icon before Save Preset.
4. Click the preset number to save the preset.
Repeat the steps2-4 to save more presets. If the number of the presets you want to save is more than 17, you can
click […] and choose the available numbers.

35
 Figure 4. 3 More Presets

4.2.2 Calling Presets

Purpose:
This feature enables the camera to point to a specified position such as a window when an event takes place.
Call preset in live view mode:
Steps:
1. Press the PTZ button on the front panel or click the PTZ Control icon in the quick setting bar to enter
the PTZ setting menu in live view mode.

Figure 4. 4 PTZ Panel

2. Choose Camera in the list on the menu.

3. Double click the preset in the Preset list to call it.

4.2.3 Customizing Patrols

Purpose:
Patrols can be set to move the PTZ to different key points and have it stay there for a set duration before moving

36
on to the next key point. The key points are corresponding to the presets. The presets can be set following the steps
above in Customizing Presets.
Steps:
1. Enter the PTZ Control interface.
Menu>Camera>PTZ
2. Select patrol number in the drop-down list of patrol.

PTZ- Add Key Point

3. Configure key point parameters, such as the key point No., duration of staying for one key point and speed of
patrol. The key point is corresponding to the preset. The Key Point No. determines the order at which the
PTZ will follow while cycling through the patrol. The Duration refers to the time span to stay at the
corresponding key point. The Speed defines the speed at which the PTZ will move from one key point to the
next.

Figure 4. 5 Key point Configuration

4. Click OK to save the key point to the patrol.

Repeat the above steps to add more key points.

37
4.2.4 Calling Patrols

Purpose:
Calling a patrol makes the PTZ to move according the predefined patrol path.

Calling patrol in live view mode:

Steps:

1. Press PTZ control on the front panel or on the remote, or click PTZ Control icon on the quick setting

panel, to show the PTZ control panel.

2. Choose Patrol on the control bar.

Figure 4. 6 PTZ Panel- Patrol

4.2.5 Customizing Patterns

Purpose:
Patterns can be set by recording the movement of the PTZ. You can call the pattern to make the PTZ movement
according to the predefined path.
Steps:
1. Enter the PTZ Control interface.
Menu > Camera > PTZ
2. Choose pattern number in the option box.

38
 Figure 4. 7 PTZ- Pattern

4.2.6 Calling Patterns

Purpose:
Follow the procedure to move the PTZ camera according to the predefined patterns.

Call pattern in live view mode.

Steps:
1. In the live view mode, press PTZ control on the front panel or on the remote control, or click PTZ Control

icon on the quick setting panel.

2. And then choose Pattern on the control bar.

Figure 4. 8 PTZ Panel- Pattern

39
4.3 PTZ Control Panel
To enter the PTZ control panel, there are two ways supported.
OPTION 1:
In the PTZ settings interface, click the PTZ button on the lower-right corner which is next to the Back button.
OPTION 2:
In the Live View mode, you can press the PTZ Control button on the front panel or on the remote control, or

choose the PTZ Control icon .

Figure 4. 9 PTZ Panel

Table 4. 1 Description of the PTZ panel icons

Icon Description Icon Description Icon Description
Direction button and Zoom+, Focus+,
Zoom-, Focus-, Iris-
the auto-cycle button Iris+
The speed of the
Light on/off Wiper on/off
PTZ movement
Image
3D-Zoom Preset
Centralization

Patrol Pattern Menu

Previous item Next item

Minimize
Exit
windows

40
Chapter 5 Recording Settings

41
5.1 Configuring Parameters
Purpose:
By configuring the parameters you can define the parameters which affect the image quality, such as the
transmission stream type, the resolution and so on.
Before you start:
1. Make sure that the HDD has already been installed. If not, please install a HDD and initialize it.
(Menu>HDD>General)

Figure 5. 1 HDD- General

2. Check the storage mode of the HDD.

1) Click Advanced to check the storage mode of the HDD.
2) If the HDD mode is Quota, please set the maximum record capacity For detailed information, see
Chapter Configuring Quota Mode.
3) If the HDD mode is Group, you should set the HDD group. For detailed information, see Chapter
4) Configuring HDD Group for Recording.

Figure 5. 2 HDD- Advanced

Steps:
1. Enter the Record settings interface to configure the recording parameters:
Menu>Record>Parameters

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 Figure 5. 3 Recording Parameters

2. Parameters Setting for Recording

1) Select Record tab page to configure. You can configure the stream type, the resolution, and other
parameters on your demand.
• Pre-record: The time you set to record before the scheduled time or event. For example, when an
alarm triggered the recording at 10:00, if you set the pre-record time as 5 seconds, the camera records
it at 9:59:55.
• Post-record: The time you set to record after the event or the scheduled time. For example, when an
alarm triggered the recording ends at 11:00, if you set the post-record time as 5 seconds, it records till
11:00:05.
• Expired Time: The expired time is the longest time for a record file to be kept in the HDD, if the
deadline is reached, the file will be deleted. You can set the expired time to 0, and then the file will
not be deleted. The actual keeping time for the file should be determined by the capacity of the HDD.
• Redundant Record: Enabling redundant record means you save the recording files in the redundant
HDD. See Chapter.
• Record Audio: Check the checkbox to enable or disable audio recording.
• Video Stream: Main stream and sub-stream are selectable for recording. When you select
sub-stream, you can record for a longer time with the same storage space.
2) Click Apply to save the settings.

 The redundant record is to decide whether you want the camera to save the recording files in the
redundant HDD. You must configure the redundant HDD in HDD settings. For detailed information,
see Chapter 10.3.2.
 The parameters of Main Stream (Event) are read-only.
3. Parameters Settings for Sub-stream
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1) Enter the Sub-stream tab page.

Figure 5. 4 Sub-stream Parameters

2) Configure the parameters of the camera.

3) Click Apply to save the settings.

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5.2 Configuring Recording Schedule
Purpose:
Set the recording schedule, and then the camera automatically starts/stops recording according to the configured
schedule.
Steps:
1. Enter the Record Schedule interface.
Menu>Record>Schedule
2. Configure Record Schedule
1) Select Record Schedule.

Figure 5. 5 Record Schedule

2) Choose the camera you want to configure.

3) Select the check box after the Enable Schedule item.
4) Click Edit button or click on the color icon under the edit button and draw the schedule line on the
panel.
Edit the schedule:
I. In the message box, you can choose the day to which you want to set schedule.

45
 Figure 5. 6 Recording Schedule Interface

You can click the button to set the accurate time of the schedule.
II. To schedule an all-day recording, check the checkbox after the All Day item.

Figure 5. 7 Edit Schedule

III. To arrange other schedule, leave the All Day checkbox blank and set the Start/End time.

Up to 8 periods can be configured for each day. And the time periods cannot be overlapped each
other.
IV. Select the record type in the dropdown list.

 To enable Motion, Alarm, M | A (motion or alarm), M & A (motion and alarm) and VCA (Video
Content Analysis) triggered recording and capture, you must configure the motion detection
settings, alarm input settings or VCA settings as well. For detailed information, refer to Chapter
8.1, Chapter 8.2 and Chapter 8.5.
 The VCA settings are only available to the smart IP cameras.
Repeat the above edit schedule steps to schedule recording for other days in the week. If the schedule can
also be applied to other days, click Copy.

46
 Figure 5. 8 Copy Schedule to Other Days

V. Click OK to save setting and back to upper level menu.

VI. Click Apply in the Record Schedule interface to save the settings.
Draw the schedule:
I. Click on the color icons, you can choose the schedule type as continuous or event.

Figure 5. 9 Draw the Schedule

II. Click the Apply button to validate the settings.

3. (Optional) If the settings can also be used to other channels, click Copy, and then choose the channel to
which you want to copy.
4. Click Apply to save the settings.

47
Figure 5. 10 Copy Schedule to Other Channels

48
5.3 Configuring Motion Detection Recording
Purpose:
Follow the steps to set the motion detection parameters. In the live view mode, once a motion detection event takes
place, the NVR can analyze it and do many actions to handle it. Enabling motion detection function can trigger
certain channels to start recording, or trigger full screen monitoring, audio warning, notify the surveillance center
and so on. In this chapter, you can follow the steps to schedule a record which triggered by the detected motion.
Steps:
1. Enter the Motion Detection interface.
Menu>Camera>Motion

Figure 5. 11 Motion Detection

2. Configure Motion Detection：

1) Choose camera you want to configure.
2) Check the checkbox after Enable Motion Detection.
3) Drag and draw the area for motion detection by mouse. If you want to set the motion detection for all
the area shot by the camera, click Full Screen. To clear the motion detection area, click Clear.

49
 Figure 5. 12 Motion Detection- Mask

4) Click Settings, and the message box for channel information pop up.

Figure 5. 13 Motion Detection Handling

5) Select the channels which you want the motion detection event to trigger recording.
6) Click Apply to save the settings.
7) Click OK to back to the upper level menu.
8) Exit the Motion Detection menu.
3. Edit the Motion Detection Record Schedule. For the detailed information of schedule configuration, see
Chapter Configuring Recording Schedule.

50
5.4 Configuring Alarm Triggered Recording
Purpose:
Follow the procedure to configure alarm triggered recording.
Steps:
1. Enter the Alarm setting interface.
Menu> Configuration> Alarm

Figure 5. 14 Alarm Settings

2. Click Alarm Input tab and set the alarm parameters.

Figure 5. 15 Alarm Settings- Alarm Input

1) Select Alarm Input number and configure alarm parameters.

2) Choose N.O (normally open) or N.C (normally closed) for alarm type.
3) Check the checkbox for Enable.
4) Click Settings.

51
 Figure 5. 16 Alarm Settings

5) Choose the alarm triggered recording channel.

6) Check the checkbox to select channel.
7) Click Apply to save settings.
8) Click OK to back to the upper level menu.

3. Edit the Alarm triggered record in the Record Schedule setting interface. For the detailed information of
schedule configuration, see Chapter Configuring Recording Schedule.

52
5.5 Configuring VCA Triggered Recording
Purpose:
Perform the following steps to set the VCA alarm and trigger recording of related cameras.
Steps:
1. Enter VCA Alarm interface of Camera Management and select a camera you want to detect VCA alarm.
Menu> Camera> VCA

The selected camera must support the VCA function.

Figure 5. 17 VCA Alarm Setting Interface

2. Check the Enable VCA Alarm checkbox and click Settings button to set up its alarm response actions.

53
 Figure 5. 18 VCA Alarm Handling

3. Select the channels which you want the motion detection event to trigger recording.
4. Click Apply to save the settings.
5. Edit the VCA Alarm Record Schedule. For the detailed information of schedule configuration, see Chapter
Configuring Recording Schedule.

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5.6 Manual Recording
Purpose:
Follow the steps to set parameters for the manual record. Using manual record, you need to manually cancel the
record. The manual recording is prior to the scheduled recording.
Steps:
1. Enter the Manual settings interface.
Menu> Manual>Record
Or press the REC/SHOT button on the front panel.

Figure 5. 19 Manual Record

2. Enable the Manual Record.

1) Select Record on the left bar.

2) Click the status button before camera number to change to .

3. Disable manual record.

Click the status button to change to .

Green icon means that the channel is configured the record schedule. After rebooting, all the

manual records enabled will be canceled.

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5.7 Configuring Holiday Recording
Purpose:
Follow the steps to configure the record schedule on holiday for that year. You may want to have different plan for
recording on holiday.
Steps:
1. Enter the Record setting interface.
Menu > Record > Holiday

Figure 5. 20 Holiday Settings

2. Enable Edit Holiday schedule.

1) Click to enter the Edit interface.

56
 Figure 5. 21 Edit Holiday Settings

2) Check the checkbox after Enable Holiday.

3) Select Mode from the dropdown list.
There are three different modes for the date format to configure holiday schedule.
4) Set the start and end date.
5) Click Apply to save settings.
6) Click OK to exit the Edit interface.
3. Enter Record Schedule settings interface to edit the holiday recording schedule. See Chapter 6.2 Configuring
Recording Schedule.

5.8 Configuring HDD Group for Recording

Purpose:
You can group the HDDs and save the record files in certain HDD group.
Steps:
1. Enter HDD setting interface.
Menu>HDD>General

Figure 5. 22 HDD General

2. Select Advanced on the left side menu.

57
 Figure 5. 23 Storage Mode

Check whether the storage mode of the HDD is Group. If not, set it to Group. For detailed information,
please refer to Chapter 11.4 Managing HDD Group.
3. Select General in the left side menu.
4. Click to enter editing interface.
5. Configuring HDD group.
1) Choose a group number for the HDD group.
2) Click Apply and then in the pop-up message box, click Yes to save your settings.
3) Click OK to back to the upper level menu.
Repeat the above steps to configure more HDD groups.
6. Choose the Channels which you want to save the record files in the HDD group.
1) Select Advanced on the left bar.
2) Choose Group number in the dropdown list of Record on HDD Group
3) Check the channels you want to save in this group.
4) Click Apply to save settings.

After having configured the HDD groups, you can configure the Recording settings following the
procedure provided in Chapter 5.2-5.7.

58
5.9 Files Protection
Purpose:
You can lock the recorded files or set the HDD property to Read-only to protect the record files from being
overwritten.
Protect file by locking the record files:
Steps:
1. Enter Export setting interface.
Menu> Export>Normal

Figure 5. 24 Export

2. Select the channels you want to investigate by checking the checkbox to .

3. Configure the record type, file type start/end time.
4. Click Search to show the results.

Figure 5. 25 Export- Search Result

5. Protect the record files.

1) Find the record files you want to protect, and then click the icon which will turn to , indicating
59
 that the file is locked.

The record files of which the recording is still not completed cannot be locked.
2) Click to change it to to unlock the file and the file is not protected.

Chapter 6 Playback

60
6.1 Playing Back Record Files

6.1.1 Playing Back by Channel

Purpose:

Play back the recorded video files of a specific channel in the live view mode. Channel switch is supported.

Instant playback by channel

Steps:

Choose a channel in live view mode using the mouse and click the button in the quick setting toolbar.

In the instant playback mode, only record files recorded during the last five minutes on this channel will be
played back.

Figure 6. 1 Instant Playback Interface

Playback by channel
1. Enter the Playback interface.
Mouse: right click a channel in live view mode and select Playback from the menu, as shown in Figure 6. 2.

Figure 6. 2 Right-click Menu under Live View

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 Front Panel: press PLAY button to play back record files of the channel under single-screen live view mode.

Pressing numerical buttons will switch playback to the corresponding channels during playback
process.
2. Playback management.
The toolbar in the bottom part of Playback interface can be used to control playing progress, as shown in
Figure 6. 3.

Figure 6. 3 Playback Interface

Click the channel(s) to execute simultaneous playback of multiple channels.

Figure 6. 4 Toolbar of Playback

The indicates the start/end time of the record.

Table 6. 1 Detailed Explanation of Playback Toolbar

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 Button Operation Button Operation Button Operation

Audio on Start clipping 30s forward

30s reverse Add default tag Add customized tag

Pause reverse play/

Reverse play/
Tag management Speed down /
Single-frame
reverse play

/ Scaling up/down the

Pause play Speed up
time line

Previous day Next day Full Screen

Exit Stop Digital Zoom

Save the clips Process bar Video type

Playback progress bar: use the mouse to click any point of the progress bar or drag the progress bar to locate
special frames.

6.1.2 Playing Back by Time

Purpose:
Play back video files recorded in specified time duration. Multi-channel simultaneous playback and channel switch
are supported.
Steps:
1. Enter playback interface.
Menu>Playback>Normal
2. Check the checkbox of channel(s) in the channel list and then double-click to select a date on the calendar.

Figure 6. 5 Playback Calendar

63
 If there are record files for that camera in that day, in the calendar, the icon for that day is displayed as .
Otherwise it is displayed as .
In the Playback interface:
The toolbar in the bottom part of Playback interface can be used to control playing process, as shown in Figure 6.
6.

Figure 6. 6 Interface of Playback by Time

6.1.3 Playing Back by Event Search

Purpose:
Play back record files on one or several channels searched out by restricting event type (e.g. alarm input and
motion detection).
Steps:
1. Enter the Playback interface.
Menu>Playback>Event
2. Select the Event in the drop-down list on the top-left side.
3. Select Alarm Input, Motion or VCA as the event type, edit the Start time and End time.

Here we take playback by motion as the example.

64
 Figure 6. 7 Motion Search Interface

4. Playback interface.
The toolbar in the bottom part of Playback interface can be used to control playing process.

Figure 6. 8 Interface of Playback by Event

65
 Figure 6. 9 Toolbar of Playback by Event

Table 6. 2 Detailed Explanation of Playback-by-event Toolbar

Button Operation Button Operation Button Operation

Audio on Start clipping 30s forward

Add customized
30s reverse Add default tag
tag
Pause reverse play/
Reverse play/
Tag management Speed down /
Single-frame
reverse play

/ Scaling up/down
Pause play Speed up
the time line

Previous day Next day Full Screen

Exit Stop Digital Zoom

Save the clips Process bar Video type

Playback progress bar: use the mouse to click any point of the progress bar or drag the progress bar to locate
specific frames.

6.1.4 Playing Back by Tag

Purpose:
Video tag allows you to record related information like people and location of a certain time point during playback.
You are also allowed to use video tag(s) to search for record files and position time point.
Before playing back by tag:
1. Enter Playback interface.
Menu>Playback>Normal
2. Search and play back the record file(s). Refer to Chapter 6.1.1 for the detailed information about searching
and playback of the record files.

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 Figure 6. 10 Interface of Playback by Time

Click button to add default tag.

Click button to add customized tag and input tag name.

Max. 64 tags can be added to a single video file.

3. Tag management.

Click button to check, edit and delete tag(s).

Figure 6. 11 Tag Management Interface

67
Steps:
1. Select the Tag from the drop-down list in the Playback interface.
2. Choose channels, edit start time and end time, and then click Search to enter Search Result interface.

You can enter keyword in the textbox to search the tag on your command.

Figure 6. 12 Video Search by Tag

3. Click button to play back the file.

You can click the Back button to back to the search interface.

Pre-play and post-play can be configured.

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 Figure 6. 13 Interface of Playback by Tag

Figure 6. 14 Toolbar of Playback by Tag

Table 6. 3 Detailed Explanation of Playback-by-tag Toolbar

Button Operation Button Operation Button Operation

Audio on Start clipping 30s forward

Add customized
30s reverse Add default tag
tag
Pause reverse play/
Reverse play/
Tag management Speed down /
Single-frame
reverse play

/ Scaling up/down
Pause play Speed up
the time line

69
 Previous day Next day Full Screen

Exit Stop Digital Zoom

Save the clips Process bar Video type

Playback progress bar: use the mouse to click any point of the progress bar or drag the progress bar to locate
special frames.

6.1.5 Smart Playback

Purpose:
The smart playback function provides an easy way to get through the less effective information. When you select
the smart playback mode, the system will analyze the video containing the motion or VCA information, mark it
with green color and play it in the normal speed while the video without motion will be played in the 16-time
speed. The smart playback rules and areas are configurable.
Before you start:
To get the smart search result, the corresponding event type must be enabled and configured on the IP camera.
Here we take the intrusion detection as an example.
1. Log in the IP camera by the web browser, and enable the intrusion detection by checking the checkbox of it.
You may enter the motion detection configuration interface by Configuration> Advanced Configuration>
Events> Intrusion Detection.

Figure 6. 15 Setting Intrusion Detection on IP Camera

2. Configure the required parameters of intrusion detection, including area, arming schedule and linkage
methods. Refer to the user manual of smart IP camera for detailed instructions.
Steps:
1. Enter Playback interface.
Menu>Playback>Smart
2. Select the Smart in the drop-down list on the top-left side.

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 Figure 6. 16 Smart Playback Interface

Table 6. 4 Detailed Explanation of Smart Playback

Button Operation Button Operation Button Operation
Pause play /
Smart search Stop
Play
Scaling
Process bar / up/down the Playback type
time line
3. Select a camera in the camera list and select a date in the calendar.
4. Edit the smart search areas and rules.

1) Click the button to enter the search area editing interface; the smart search area is set as full
screen by default.

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 Figure 6. 17 Draw Area of Smart Search

2) Set the rules and areas.

Intrusion Detection

Click the button, and then specify 4 points to set a quadrilateral region for intrusion detection.

Only one region can be set.

Motion Detection
i. Click the to set the search area manually.

ii. Click and drag the mouse to draw target searching area(s), or click the button to set the full

screen as the area.

3) Click the to search, and then the result will be displayed as in the progress bar of the Smart

Playback interface.

Or you can click the button to clear all the set areas.

5. Click the button to play.

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 Figure 6. 18 Smart Search Result

Playback progress bar: use the mouse to click any point of the progress bar to locate specific frames.

6.1.6 Playing Back by System Logs

Purpose:
Play back record file(s) associated with channels after searching system logs.
Steps:
1. Enter Log Information interface.
Menu>Maintenance>Log Information
2. Click Log Search tab to enter Playback by System Logs.
Set search time and type and click Search button.

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 System Log Search Interface

3. Choose a log with record file and click button to enter Playback interface.

If there is no record file at the time point of the log, the message box “No result found” will pop up.

Result of System Log Search

4. Playback interface.
The toolbar in the bottom part of Playback interface can be used to control playing process.

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 Interface of Playback by Log

6.1.7 Playing Back External File

Purpose:
Perform the following steps to look up and play back files in the external devices.
Steps:
1. Enter Tag Search interface.
Menu>Playback>External File

Figure 6. 19 Interface of External File Playback

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6.2 Auxiliary Functions of Playback

6.2.1 Playing Back Frame by Frame

Purpose:
Play video files frame by frame, in case of checking image details of the video when abnormal events happen.
Steps:
• Using a Mouse:
Go to Playback interface.
If you choose playback of the record file: click button until the speed changes to Single frame and one click
on the playback screen represents playback of one frame.
If you choose reverse playback of the record file: click button until the speed changes to Single frame and
one click on the playback screen represents reverse playback of one frame. It is also feasible to use button in
toolbar.
• Using the Front Panel:
Rotate and hold the outer ring on Jog Shuttle counter clockwise or click the button to set the speed to Single
frame. One click on button, one click on the playback screen or Enter button on the front panel represents
playback or reverse playback of one frame.

6.2.2 Digital Zoom

Steps:

1. Click the button on the playback control bar to enter Digital Zoom interface.

2. Use the mouse to draw a red rectangle and the image within it will be enlarged up to 16 times.

Figure 6. 20 Draw Area for Digital Zoom

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 3. Right-click the image to exit the digital zoom interface.

6.2.3 Reverse Playback of Multi-channel

Purpose:
You can play back record files of multi-channel reversely. Up to 16-ch (with 1280*720 resolution) simultaneous
reverse playback is supported; up to 4-ch (with 1920*1080P resolution) simultaneous reverse playback is
supported and up to 1-ch (with 2560*1920 resolution) reverse playback is supported.
Steps:
1. Enter Playback interface.
Menu>Playback>Normal
2. Check more than one checkboxes to select multiple channels and click to select a date on the calendar.

Figure 6. 21 4-ch Synchronous Playback Interface

3. Click to play back the record files reversely.

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Chapter 7 Backup

78
7.1 Backing up Record Files

7.1.1 Quick Export

Purpose:
Export record files to backup device(s) quickly.
Steps:
1. Enter Video Export interface.
Menu>Export>Normal
Choose the channel(s) you want to back up and click Quick Export button.

The time duration of record files on a specified channel cannot exceed one day. Otherwise, the
message box “Max. 24 hours are allowed for quick export.” will pop up.

Figure 7. 1 Quick Export Interface

2. Click on the Export button to start exporting.

Here we use USB Flash Drive and please refer to the next section Normal Backup for more backup
devices supported by the NVR.

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 Figure 7. 2 Quick Export using USB1-1

Stay in the Exporting interface until all record files are exported.

7.1.2 Backing up by Normal Video Search

Purpose:
The record files can be backup to various devices, such as USB devices (USB flash drives, USB HDDs, USB
writer) and SATA writer.
Backup using USB flash drives and USB HDDs
Steps:
1. Enter Export interface.
Menu>Export>Normal
2. Set search condition and click Search button to enter the search result interface.

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 Figure 7. 3 Normal Video Search for Backup

3. Select record files you want to back up.

Click to play the record file if you want to check it.
Check the checkbox before the record files you want to back up.

The size of the currently selected files is displayed in the lower-left corner of the window.

Figure 7. 4 Result of Normal Video Search for Backup

4. Export.
Click Export All button to export all the recording files.
Or you can select recording files you want to back up, and click Export button to enter Export interface.

81
 If the inserted USB device is not recognized:
• Click the Refresh button.
• Reconnect device.
• Check for compatibility from vendor.
You can also format USB flash drives or USB HDDs via the device.

Figure 7. 5 Export by Normal Video Search using USB Flash Drive

Stay in the Exporting interface until all record files are exported with pop-up message box “Export finished”.

Backup using USB writer and SATA writer

Steps:
1. Enter Export interface.
Menu>Export>Normal
2. Set search condition and click Search button to enter the search result interface.

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 Figure 7. 6 Normal Video Search for Backup

3. Select record files you want to back up.

Click button to play the record file if you want to check it.
Check the checkbox before the record files you want to back up.

The size of the currently selected files is displayed in the lower-left corner of the window.

Figure 7. 7 Result of Normal Video Search for Backup

4. Export.
Click Export button and start backup.

If the inserted USB writer or SATA writer is not recognized:

83
 • Click the Refresh button.
• Reconnect device.
• Check for compatibility from vendor.

Figure 7. 8 Export by Normal Video Search using USB Writer

Stay in the Exporting interface until all record files are exported with pop-up message box “Export finished”.

7.1.3 Backing up by Event Search

Purpose:
Back up event-related record files using USB devices (USB flash drives, USB HDDs, USB writer) and SATA
writer. Quick Backup and Normal Backup are supported.
Steps:
1. Enter Export interface.
Menu>Export>Event
1) Select “Alarm Input” from the dropdown list of Event Type.
2) Select the alarm input No. and time.
3) Click Search button to enter the Search Result interface.

Event types contain Alarm Input, Motion and VCA.

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 Figure 7. 9 Event Search for Backup

2. Select record files to export.

1) Clicking Quick Export button will export record files of all channels triggered by the selected alarm
input.

Figure 7. 10 Result of Event Search

2) Click Details button to view detailed information of the record file, e.g. start time, end time, file size, etc.

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 Figure 7. 11 Event Details Interface

3. Export.
Click Export All button to export all the recording files.
Or you can select recording files you want to back up, and click Export button to enter Export interface.

If the inserted USB device is not recognized:

• Click the Refresh button.
• Reconnect device.
• Check for compatibility from vendor.
You can also format USB flash drive or USB HDDs via the device.

Figure 7. 12 Export by Event Using USB Flash Drive

Stay in the Exporting interface until all record files are exported with pop-up message “Export finished”.
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 4. Check backup result.

The Player player.exe will be exported automatically during record file export.

7.1.4 Backing up Video Clips

Purpose:
You may also select video clips to export directly during Playback, using USB devices (USB flash drives, USB
HDDs, USB writer) or SATA writer.
Steps:
1. Enter Playback interface.
Please refer to Chapter 6.1 Playing Back Record Files.
2. During playback, use buttons and in the playback toolbar to start or stop clipping record file(s).

3. Click the to save the video clips. Or the promption of saving clips will pop up when you quit the

playback interface.

A maximum of 30 clips can be selected for each channel.

Figure 7. 13 Clips Export Interface

4. Export.
Click Export button and start backup.

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 If the inserted USB device is not recognized:
• Click the Refresh button.
• Reconnect device.
• Check for compatibility from vendor.
You can also format USB flash drive or USB HDDs via the device.

Figure 7. 14 Export Video Clips Using USB Flash Drive

Stay in the Exporting interface until all record files are exported with pop-up message “Export finished”.

5. Check backup result.

The Player player.exe will be exported automatically during record file export.

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7.2 Managing Backup Devices
Management of USB flash drives and USB HDDs
Steps:
1. Enter Search Result interface of record files.
Menu>Export>Normal
Set search condition and click Search button to enter Search Result interface.

At least one channel shall be selected.

Figure 7. 15 Normal Video Search for Backup

2. Click Export All button to export all the recording files.

Or you can select recording files you want to back up, and click Export button to enter Export interface.

At least one record file shall be selected.

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 Figure 7. 16 Result of Normal Video Search for Backup

3. Backup device management.

Click New Folder button if you want to create a new folder in the backup device.
Select a record file or folder in the backup device and click button if you want to delete it.
Select a record file in the backup device and click button to play it.
Click Format button to format the backup device.

If the inserted USB device is not recognized:

• Click the Refresh button.
• Reconnect device.
• Check for compatibility from vendor.

Figure 7. 17 USB Flash Drive Management

Management of USB writers and DVD-R/W

1. Enter Search Result interface of record files.
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 Menu>Export>Normal
Set search condition and click Search button to enter Search Result interface.

At least one channel shall be selected.

Figure 7. 18 Normal Video Search for Backup

2. Select record files you want to back up.

Click Export All button to export all the recording files.
Or you can select recording files you want to back up, and click Export button to enter Export interface.

At least one recording file shall be selected.

Figure 7. 19 Result of Normal Video Search for Backup

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3. Backup device management.
Click Erase button if you want to erase the files from a re-writable CD/DVD.

 There must be a re-writable CD/DVD when you make this operation.

 If the inserted USB writer or DVD-R/W is not recognized:
• Click the Refresh button.
• Reconnect device.
• Check for compatibility from vendor.

Figure 7. 20 USB Writer Management

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Chapter 8 Alarm Settings

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8.1 Setting Motion Detection Alarm
Steps:
1. Enter Motion Detection interface of Camera Management and choose a camera you want to set up motion
detection.
Menu> Camera> Motion

Figure 8. 1 Motion Detection Setup Interface

2. Set up detection area and sensitivity.

Tick “Enable Motion Detection”, use the mouse to draw detection area(s) and drag the sensitivity bar to set
sensitivity.
Click button and set alarm response actions.
3. Click Trigger Channel tab and select one or more channels which will start to record or become full-screen
monitoring when motion alarm is triggered, and click Apply to save the settings.

Figure 8. 2 Set Trigger Camera of Motion Detection

4. Set up arming schedule of the channel.

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 1) Select Arming Schedule tab to set the arming schedule of handling actions for the motion detection.
2) Choose one day of a week and up to eight time periods can be set within each day.
3) Click Apply to save the settings

Time periods shall not be repeated or overlapped.

Figure 8. 3 Set Arming Schedule of Motion Detection

5. Click Handling tab to set up alarm response actions of motion alarm (please refer to Chapter Setting Alarm
Response Actions).
6. If you want to set motion detection for another channel, repeat the above steps or just click Copy in the
Motion Detection interface to copy the above settings to it.

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8.2 Setting Sensor Alarms
Purpose:
Set the handling action of an external sensor alarm.
Steps:
1. Enter Alarm Settings of System Configuration and select an alarm input.
Menu> Configuration> Alarm
Select Alarm Input tab to enter Alarm Input Settings interface.

Figure 8. 4 Alarm Status Interface of System Configuration

2. Set up the handling action of the selected alarm input.

Check the Enable checkbox and click Settings button to set up its alarm response actions.

Figure 8. 5 Alarm Input Setup Interface

3. Select Trigger Channel tab and select one or more channels which will start to record or become full-screen
monitoring when an external alarm is input, and click Apply to save the settings.
4. Select Arming Schedule tab to set the arming schedule of handling actions.

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 Figure 8. 6 Set Arming Schedule of Alarm Input

Choose one day of a week and Max. eight time periods can be set within each day, and click Apply to save
the settings.

Time periods shall not be repeated or overlapped.

Repeat the above steps to set up arming schedule of other days of a week. You can also use Copy button to
copy an arming schedule to other days.
5. Select Linkage Action tab to set up alarm response actions of the alarm input (please refer to Chapter
Setting Alarm Response Actions).
6. If necessary, select PTZ Linking tab and set PTZ linkage of the alarm input.
Set PTZ linking parameters and click OK to complete the settings of the alarm input.

Please check whether the PTZ or speed dome supports PTZ linkage.
One alarm input can trigger presets, patrol or pattern of more than one channel. But presets, patrols and
patterns are exclusive.

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 Figure 8. 7 Set PTZ Linking of Alarm Input

7. If you want to set handling action of another alarm input, repeat the above steps.
Or you can click the Copy button on the Alarm Input Setup interface and check the checkbox of alarm
inputs to copy the settings to them.

Figure 8. 8 Copy Settings of Alarm Input

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8.3 Detecting Video Loss Alarm
Purpose:
Detect video loss of a channel and take alarm response action(s).
Steps:
1. Enter Video Loss interface of Camera Management and select a channel you want to detect.
Menu> Camera> Video Loss

Figure 8. 9 Video Loss Setup Interface

2. Set up handling action of video loss.

Check the checkbox of “Enable Video Loss Alarm”, and click button to set up handling action of video
loss.
3. Set up arming schedule of the handling actions.
1) Select Arming Schedule tab to set the channel’s arming schedule.
2) Choose one day of a week and up to eight time periods can be set within each day.
3) Click Apply button to save the settings.

Time periods shall not be repeated or overlapped.

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 Figure 8. 10 Set Arming Schedule of Video Loss

4. Select Linkage Action tab to set up alarm response action of video loss (please refer to Chapter Setting
Alarm Response Actions).
5. Click the OK button to complete the video loss settings of the channel.

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8.4 Detecting Video Tampering Alarm
Purpose:
Trigger alarm when the lens is covered and take alarm response action(s).
Steps:
1. Enter Video Tampering interface of Camera Management and select a channel you want to detect video
tampering.
Menu> Camera> Video Tampering

Figure 8. 11 Video Tampering Setup Interface

2. Set the video tampering handling action of the channel.

Check the checkbox of “Enable Video Tampering Detection”.
Drag the sensitivity bar to set a proper sensitivity level. Use the mouse to draw an area you want to detect
video tampering.
Click button to set up handling action of video tampering.
3. Set arming schedule and alarm response actions of the channel.
1) Click Arming Schedule tab to set the arming schedule of handling actions.
2) Choose one day of a week and Max. eight time periods can be set within each day.
3) Click Apply button to save the settings.

Time periods shall not be repeated or overlapped.

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 Figure 8. 12 Set Arming Schedule of Video Tampering

4. Select Linkage Action tab to set up alarm response actions of video tampering alarm (please refer to
Chapter Setting Alarm Response Actions).
5. Click the OK button to complete the video tampering settings of the channel.

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8.5 Detecting VCA Alarm
Purpose:
The NVR can receive the VCA alarm sent by IP camera, and the VCA detection must be enabled and configured
on the IP camera settings interface first. Refer to the user manual of IP camera for detailed instructions to set the
VCA rules.
Steps:
1. Enter VCA Alarm interface of Camera Management and select a camera you want to detect VCA alarm.
Menu> Camera> VCA

The selected camera must support the VCA function.

Figure 8. 13 VCA Alarm Setting Interface

2. Check the Enable VCA Alarm checkbox and click Settings button to set up its alarm response actions.
3. Select Trigger Channel tab and select one or more channels which will start to record or become full-screen
monitoring when a VCA alarm is triggered, and click Apply to save the settings.
4. Select Arming Schedule tab to set the arming schedule of handling actions.

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 Figure 8. 14 Set Arming Schedule of VCA Alarm

Choose one day of a week and Max. eight time periods can be set within each day, and click Apply to save
the settings.

Time periods shall not be repeated or overlapped.

Repeat the above steps to set up arming schedule of other days of a week. You can also use Copy button to
copy an arming schedule to other days.
5. Select Linkage Action tab to set up alarm response actions of the alarm input (please refer to Chapter 8.7
Setting Alarm Response Actions).
6. If necessary, select PTZ Linking tab and set PTZ linkage of the VCA alarm, refer to step 6 of Chapter 8.2
Setting Sensor Alarms.
7. Click the OK button to complete the VCA alarm settings of the channel.

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8.6 Handling Exceptions Alarm
Purpose:
Exception settings refer to the handling action of various exceptions, e.g.
• HDD Full: The HDD is full.
• HDD Error: Writing HDD error or unformatted HDD.
• Network Disconnected: Disconnected network cable.
• IP Conflicted: Duplicated IP address.
• Illegal Login: Incorrect user ID or password.
• Record Exception: No space for saving recorded files.
• PoE Power Overload: The power consumption of the connected cameras via the PoE interface exceeds the
maximum PoE power.

PoE Power Overload is only supported by DSC-N114-8P and DSC-N114-16P NVR.

Steps:
Enter Exception interface of System Configuration and handle various exceptions.
Menu> Configuration> Exceptions
Please refer to Chapter Setting Alarm Response Actions for detailed alarm response actions.

Figure 8. 15 Exceptions Setup Interface

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8.7 Setting Alarm Response Actions
Purpose:
Alarm response actions will be activated when an alarm or exception occurs, including Event Hint Display, Full
Screen Monitoring, Audible Warning (buzzer), Notify Surveillance Center, Upload Picture to FTP, Trigger Alarm
Output and Send Email.

Event Hint Display

When an event or exception happens, a hint can be displayed on the lower-left corner of live view image. And you
can click the hint icon to check the details. Besides, the event to be displayed is configurable.
Steps:
1. Enter the Exception settings interface.
Menu > Configuration > Exceptions
2. Check the checkbox of Enable Event Hint.

Figure 8. 16 Event Hint Settings Interface

3. Click the to set the type of event to be displayed on the image.

Figure 8. 17 Event Hint Settings Interface

4. Click the OK button to finish settings.

Full Screen Monitoring

When an alarm is triggered, the local monitor (VGA and HDMITM monitor) display in full screen the video image
from the alarming channel configured for full screen monitoring.

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If alarms are triggered simultaneously in several channels, their full-screen images will be switched at an interval
of 10 seconds (default dwell time). A different dwell time can be set by going to Menu >Configuration>Live
View > Full Screen Monitoring Dwell Time.
Auto-switch will terminate once the alarm stops and you will be taken back to the Live View interface.

You must select during “Trigger Channel” settings the channel(s) you want to make full screen monitoring.

Audible Warning
Trigger an audible beep when an alarm is detected.

Notify Surveillance Center

Sends an exception or alarm signal to remote alarm host when an event occurs. The alarm host refers to the PC
installed with Remote Client.

The alarm signal will be transmitted automatically at detection mode when remote alarm host is configured.
Please refer to Chapter Configuring Remote Alarm Host for details of alarm host configuration.

Email Linkage
Send an email with alarm information to a user or users when an alarm is detected.
Please refer to Chapter 9.2.9 for details of Email configuration.

Trigger Alarm Output

Trigger an alarm output when an alarm is triggered.
1. Enter Alarm Output interface.
Menu> Configuration> Alarm> Alarm Output
Select an alarm output and set alarm name and dwell time. Click Schedule button to set the arming schedule
of alarm output.

If “Manually Clear” is selected in the dropdown list of Dwell Time, you can clear it only by going to
Menu> Manual> Alarm.

Figure 8. 18 Alarm Output Setup Interface

2. Set up arming schedule of the alarm output.

Choose one day of a week and up to 8 time periods can be set within each day.
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 Time periods shall not be repeated or overlapped.

Figure 8. 19 Set Arming Schedule of Alarm Output

3. Repeat the above steps to set up arming schedule of other days of a week. You can also use Copy button to
copy an arming schedule to other days.
Click the OK button to complete the video tampering settings of the alarm output No.
4. You can also copy the above settings to another channel.

Figure 8. 20 Copy Settings of Alarm Output

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8.8 Triggering or Clearing Alarm Output
Manually
Purpose:
Sensor alarm can be triggered or cleared manually. If “Manually Clear” is selected in the dropdown list of dwell
time of an alarm output, the alarm can be cleared only by clicking Clear button in the following interface.
Steps:
Select the alarm output you want to trigger or clear and make related operations.
Menu> Manual> Alarm
Click Trigger/Clear button if you want to trigger or clear an alarm output.
Click Trigger All button if you want to trigger all alarm outputs.
Click Clear All button if you want to clear all alarm output.

Figure 8. 21 Clear or Trigger Alarm Output Manually

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Chapter 9 Network Settings

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9.1 Configuring General Settings
Purpose:
Network settings must be properly configured before you operate NVR over network.
Steps:
1. Enter the Network Settings interface.
Menu >Configuration>Network
2. Select the General tab.

Figure 9. 1 Network Settings Interface

3. In the General Settings interface, you can configure the following settings: Working Mode, NIC Type, IPv4
Address, IPv4 Gateway, MTU and DNS Server.
If the DHCP server is available, you can click the checkbox of DHCP to automatically obtain an IP address
and other network settings from that server.

 For the models which has the PoE interfaces, the internal NIC IPv4 address should be configured for
the cameras connecting to the extra network interface of the NVR.
 The valid value range of MTU is 500 ~ 9676.
4. After having configured the general settings, click Apply button to save the settings.

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9.2 Configuring Advanced Settings

9.2.1 Configuring PPPoE Settings

Purpose:
Your NVR also allows access by Point-to-Point Protocol over Ethernet (PPPoE).
Steps:
1. Enter the Network Settings interface.
Menu >Configuration> Network
2. Select the PPPoE tab to enter the PPPoE Settings interface, as shown in Figure 9. 22.

Figure 9. 2 PPPoE Settings Interface

3. Check the PPPoE checkbox to enable this feature.

4. Enter User Name, and Password for PPPoE access.

The User Name and Password should be assigned by your ISP.

5. Click the Apply button to save and exit the interface.
6. After successful settings, the system asks you to reboot the device to enable the new settings, and the PPPoE
dial-up is automatically connected after reboot.
You can go to Menu >Maintenance>System Info >Network interface to view the status of PPPoE connection.
Please refer to Chapter Viewing System Information for PPPoE status.

9.2.2 Configuring Extranet Access

Purpose:
If your NVR is set to use PPPoE as its default network connection, you may set Dynamic DNS (DDNS) to be used
for network access.
Prior registration with your ISP is required before configuring the system to use DDNS.
Steps:
1. Enter the Network Settings interface.
Menu >Configuration> Network
2. Select the Extranet Access tab to enter the DDNS Settings interface, as shown in Figure 9. 3.

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 Figure 9. 3 DDNS Settings Interface

3. Check the DDNS checkbox to enable this feature.

4.Select DDNS Type. Five different DDNS types are selectable: DynDNS, PeanutHull, NO-IP

• DynDNS:
1) Enter Server Address for DynDNS (i.e. members.dyndns.org).
2) In the NVR Domain Name text field, enter the domain obtained from the DynDNS website.
3) Enter the User Name and Password registered in the DynDNS website.

Figure 9. 4 DynDNS Settings Interface

• PeanutHull: Enter the User Name and Password obtained from the PeanutHull website.

Figure 9. 5 PeanutHull Settings Interface

• NO-IP:
Enter the account information in the corresponding fields. Refer to the DynDNS settings.
1) Enter Server Address for NO-IP.
2) In the NVR Domain Name text field, enter the domain obtained from the NO-IP website
(www.no-ip.com).
3) Enter the User Name and Password registered in the NO-IP website.
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 Figure 9. 6 NO-IP Settings Interface

9.2.3 Configuring NTP Server

Purpose:
Ensure the network connection of the PC (running FTP server) and the device is valid and correct. Run the FTP
server on the PC and copy the firmware into the corresponding directory of your PC.

Refer to the user manual of the FTP server to set the FTP server on your PC and put the firmware file into
the directory as required.
Steps:
1. Enter the Network Settings interface.
Menu >Configuration> Network
2. Select the NTP tab to enter the NTP Settings interface, as shown in Figure 9. 7.

Figure 9. 7 NTP Settings Interface

3. Check the Enable NTP checkbox to enable this feature.

4. Configure the following NTP settings:
• Interval: Time interval between the two synchronizing actions with NTP server. The unit is minute.
• NTP Server: IP address of NTP server.
• NTP Port: Port of NTP server.
5. Click the Apply button to save and exit the interface.

The time synchronization interval can be set from1 to 10080min, and the default value is 60min. If the
NVR is connected to a public network, you should use a NTP server that has a time synchronization

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 function, such as the server at the National Time Center (IP Address: 210.72.145.44). If the NVR is setup
in a more customized network, NTP software can be used to establish a NTP server used for time
synchronization.

9.2.4 Configuring SNMP

Purpose:
You can use SNMP protocol to get device status and parameters related information.
Steps:
1. Enter the Network Settings interface.
Menu >Configuration> Network
2. Select the SNMP tab to enter the SNMP Settings interface, as shown in Figure 9. 8.

Figure 9. 8 SNMP Settings Interface

3. Check the SNMP checkbox to enable this feature.

4. Configure the following SNMP settings:
• Trap Address: IP Address of SNMP host.
• Trap Port: Port of SNMP host.
5. Click the Apply button to save and exit the interface.

Before setting the SNMP, please download the SNMP software and manage to receive the device
information via SNMP port. By setting the Trap Address, the NVR is allowed to send the alarm event and
exception message to the surveillance center.

9.2.5 Configuring Remote Alarm Host

Purpose:
With a remote alarm host configured, the NVR will send the alarm event or exception message to the host when an
alarm is triggered. The remote alarm host must have the Network Video Surveillance software installed.
Steps:
1. Enter the Network Settings interface.
Menu >Configuration> Network
2. Select the More Settings tab to enter the More Settings interface, as shown in Figure 9. 9.

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 Figure 9. 9 More Settings Interface

3. Enter Alarm Host IP and Alarm Host Port in the text fields.
The Alarm Host IP refers to the IP address of the remote PC on which the Network Video Surveillance
Software is installed, and the Alarm Host Port must be the same as the alarm monitoring port configured in
the software.
4. Click the Apply button to save and exit the interface.

9.2.6 Configuring Multicast

Purpose:
The multicast can be configured to realize live view for more than 128 connections through network for the device.
A multicast address spans the Class-D IP range of 224.0.0.0 to239.255.255.255. It is recommended to use the IP
address ranging from 239.252.0.0 to 239.255.255.255.
Steps:
1. Enter the Network Settings interface.
Menu >Configuration> Network
2. Select the More Settings tab to enter the More Settings interface, as shown in Figure 9. 9.
3. Set Multicast IP, as shown in Figure 9. 10. When adding a device to the Network Video Surveillance
Software, the multicast address must be the same as the NVR’s multicast IP.

Figure 9. 10 Configure Multicast

4. Click the Apply button to save and exit the interface.

The multicast function should be supported by the network switch to which the NVR is connected.

9.2.7 Configuring RTSP

Purpose:

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The RTSP (Real Time Streaming Protocol) is a network control protocol designed for use in communication
systems to control streaming media servers.
Steps:
1. Enter the Network Settings menu
Menu >Configuration> Network
2. Select the More Settings tab to enter the More Settings menu, as shown in Figure 9. 9.

Figure 9. 11 RTSP Settings Interface

3. Enter the RTSP port in the text field of RTSP Service Port. The default RTSP port is 554, and you can
change it according to different requirements.
4. Click the Apply button to save and exit the menu.

9.2.8 Configuring Server and HTTP Ports

Purpose:
You can change the server and HTTP ports in the Network Settings menu. The default server port is 8000 and the
default HTTP port is 80.
Steps:
1. Enter the Network Settings interface.
Menu >Configuration> Network
2. Select the More Settings tab to enter the More Settings interface, as shown in Figure 9. 9.
3. Enter new Server Port and HTTP Port.

Figure 9. 12 Host/Others Settings Menu

4. Enter the Server Port and HTTP Port in the text fields. The default Server Port is 8000 and the HTTP Port is
80, and you can change them according to different requirements.
5. Click the Apply button to save and exit the interface.

The Server Port should be set to the range of 2000-65535 and it is used for remote client software access.
The HTTP port is used for remote web browser access.

9.2.9 Configuring Email

Purpose:
The system can be configured to send an Email notification to all designated users if an alarm event is detected,

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etc., an alarm or motion event is detected or the administrator password is changed.
Before configuring the Email settings, the NVR must be connected to a local area network (LAN) that maintains
an SMTP mail server. The network must also be connected to either an intranet or the Internet depending on the
location of the e-mail accounts to which you want to send notification.
Steps:
1. Enter the Network Settings interface.
Menu >Configuration> Network
2. Set the IPv4 Address, IPv4 Subnet Mask, IPv4 Gateway and the Preferred DNS Server in the Network
Settings menu, as shown in Figure 9. 13.

Figure 9. 13 Network Settings Interface

3. Click Apply to save the settings.

4. Select the Email tab to enter the Email Settings interface.

Figure 9. 14 Email Settings Interface

5. Configure the following Email settings:

Enable Server Authentication (optional): Check the checkbox to enable the server authentication feature.
User Name: The user account of sender’s Email for SMTP server authentication.
Password: The password of sender’s Email for SMTP server authentication.
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 SMTP Server: The SMTP Server IP address or host name (e.g., smtp.263xmail.com).
SMTP Port No.: The SMTP port. The default TCP/IP port used for SMTP is 25.
Enable SSL (optional): Click the checkbox to enable SSL if required by the SMTP server.
Sender: The name of sender.
Sender’s Address: The Email address of sender.
Select Receivers: Select the receiver. Up to 3 receivers can be configured.
Receiver: The name of user to be notified.
Receiver’s Address: The Email address of user to be notified.
Enable Attached Pictures: Check the checkbox of Enable Attached Picture if you want to send email
with attached alarm images. The interval is the time of two adjacent alarm images. You can also set SMTP
port and enable SSL here.
Interval: The interval refers to the time between two actions of sending attached pictures.
E-mail Test: Sends a test message to verify that the SMTP server can be reached.
6. Click Apply button to save the Email settings.
7. You can click Test button to test whether your Email settings work

9.2.10 Configuring NAT

Purpose:
Two ways are provided for port mapping to realize the remote access via the cross-segment network, UPnP™ and
manual mapping.
 UPnPTM
Universal Plug and Play (UPnP™) can permit the device seamlessly discover the presence of other network
devices on the network and establish functional network services for data sharing, communications, etc. You can
use the UPnP™ function to enable the fast connection of the device to the WAN via a router without port mapping.
Before you start:
If you want to enable the UPnP™ function of the device, you must enable the UPnP™ function of the router to
which your device is connected. When the network working mode of the device is set as multi-address, the Default
Route of the device should be in the same network segment as that of the LAN IP address of the router.
Steps:
1. Enter the Network Settings interface.
Menu > Configuration > Network
2. Select the NAT tab to enter the port mapping interface.

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 Figure 9. 15 UPnP™ Settings Interface

3. Check checkbox to enable UPnP™.

4. Select the Mapping Type as Manual or Auto in the drop-down list.
OPTION 1: Auto
If you select Auto, the Port Mapping items are read-only, and the external ports are set by the router
automatically.
Steps:
1) Select Auto in the drop-down list of Mapping Type.
2) Click Apply button to save the settings.
3) You can click Refresh button to get the latest status of the port mapping.

Figure 9. 16 UPnP™ Settings Finished-Auto

OPTION 2: Manual
If you select Manual as the mapping type, you can edit the external port on your demand by clicking to
activate the External Port Settings dialog box.
Steps:
1) Select Manual in the drop-down list of Mapping Type.
2) Click to activate the External Port Settings dialog box. Configure the external port No. for server
port, http port, RTSP port and https port respectively.

 You can use the default port No., or change it according to actual requirements.
 External Port indicates the port No. for port mapping in the router.
 The value of the RTSP port No. should be 554 or between 1024 and 65535, while the value of the
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 other ports should be between 1 and 65535 and the value must be different from each other. If
multiple devices are configured for the UPnP™ settings under the same router, the value of the
port No. for each device should be unique.

Figure 9. 17 External Port Settings Dialog Box

3) Click Apply button to save the settings.

4) You can click Refresh button to get the latest status of the port mapping.

Figure 9. 18 UPnP™ Settings Finished-Manual

 Manual Mapping
If your router does not support the UPnPTM function, perform the following steps to map the port manually in an
easy way.
Before you start:
Make sure the router support the configuration of internal port and external port in the interface of Forwarding.
Steps:
1. Enter the Network Settings interface.
Menu > Configuration > Network
2. Select the NAT tab to enter the port mapping interface.
3. Leave the Enable UPnP checkbox unchecked.
4. Click to activate the External Port Settings dialog box. Configure the external port No. for server port,
http port, RTSP port and https port respectively.

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 The value of the RTSP port No. should be 554 or between 1024 and 65535, while the value of the other
ports should be between 1 and 65535 and the value must be different from each other. If multiple
devices are configured for the UPnP™ settings under the same router, the value of the port No. for
each device should be unique.

Figure 9. 19 External Port Settings Dialog Box

5. Click OK to save the setting for the current port and return to the upper-level menu.
6. Click Apply button to save the settings.
7. Enter the virtual server setting page of router; fill in the blank of Internal Source Port with the internal port
value, the blank of External Source Port with the external port value, and other required contents.

Each item should be corresponding with the device port, including server port, http port, RTSP port
and https port.

Figure 9. 20 Setting Virtual Server Item

The above virtual server setting interface is for reference only, it may be different due to different router
manufactures. Please contact the manufacture of router if you have any problems with setting virtual server.

9.3 Checking Network Traffic

Purpose:
You can check the network traffic to obtain real-time information of NVR such as linking status, MTU,
sending/receiving rate, etc.
Steps:
1. Enter the Network Traffic interface.
Menu > Maintenance > Net Detect

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 Figure 9. 21 Network Traffic Interface

2. You can view the sending rate and receiving rate information on the interface. The traffic data is refreshed
every 1 second.

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9.4 Configuring Network Detection
Purpose:
You can obtain network connecting status of NVR through the network detection function, including network
delay, packet loss, etc.

9.4.1 Testing Network Delay and Packet Loss

Steps:
1. Enter the Network Traffic interface.
Menu >Maintenance>Net Detect
2. Click the Network Detection tab to enter the Network Detection menu, as shown in Figure 9. 22.

Figure 9. 22 Network Detection Interface

3. Enter the destination address in the text field of Destination Address.

4. Click Test button to start testing network delay and packet loss. The testing result pops up on the window. If
the testing is failed, the error message box will pop up as well. Refer to Figure 9. 23.

Figure 9. 23 Testing Result of Network Delay and Packet Loss

9.4.2 Exporting Network Packet

Purpose:
By connecting the NVR to network, the captured network data packet can be exported to USB-flash disk, SATA,
DVD-R/W and other local backup devices.
Steps:
1. Enter the Network Traffic interface.
Menu >Maintenance>Net Detect
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 2. Click the Network Detection tab to enter the Network Detection interface.
3. Select the backup device from the dropdown list of Device Name, as shown in Figure 9. 24.

Click Refresh button if the connected local backup device cannot be displayed. When it fails to detect
the backup device, please check whether it is compatible with the NVR. You can format the backup
device if the format is incorrect.

Figure 9. 24 Export Network Packet

4. Click Export button to start exporting.

Up to 1M data can be exported each time.

9.4.3 Checking the Network Status

Purpose:
You can also check the network status and quick set the network parameters in this interface.
Steps:
Click the Status button on the lower- right corner of the page.

Figure 9. 25 Network Status Checking

If the network is normal the following message box pops out.

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 Figure 9. 26 Network status checking result

If the message box pops out with other information instead of this one, you can click Network button to
show the quick setting interface of the network parameters.

9.4.4 Checking Network Statistics

Purpose:
You can check the network status to obtain the real-time information of NVR.
Steps:
1. Enter the Network Detection interface.
Menu>Maintenance>Net Detect
2. Choose the Network Stat. tab.

Figure 9. 27 Network Stat. Interface

3. Check the bandwidth of IP Camera, bandwidth of Remote Live View, bandwidth of Remote Playback,
bandwidth of Net Receive Idle and bandwidth of Net Send Idle.
4. You can click Refresh to get the newest status.

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Chapter 10 HDD Management

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10.1 Initializing HDDs
Purpose:
A newly installed hard disk drive (HDD) must be initialized before it can be used with your NVR.
Steps:
1. Enter the HDD Information interface.
Menu > HDD> General

Figure 10. 1 HDD Information Interface

2. Select HDD to be initialized.

3. Click the Init button.

Figure 10. 2 Confirm Initialization

4. Select the OK button to start initialization.

5. After the HDD has been initialized, the status of the HDD will change from Uninitialized to Normal.

Figure 10. 3 HDD Status Changes to Normal

Initializing the HDD will erase all data on it.

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10.2 Managing Network HDD
Purpose:
You can add the allocated NAS or disk of IP SAN to NVR, and use it as network HDD.
Steps:
1. Enter the HDD Information interface.
Menu > HDD>General

Figure 10. 4 HDD Information Interface

2. Click the Add button to enter the Add NetHDD interface, as shown in Figure 10. 5.

Figure 10. 5 HDD Information Interface

3. Add the allocated NetHDD.

4. Select the type to NAS or IP SAN.
5. Configure the NAS or IP SAN settings.
• Add NAS disk:
1) Enter the NetHDD IP address in the text field.
2) Click the Search button to search the available NAS disks.
3) Select the NAS disk from the list shown below.
Or you can just manually enter the directory in the text field of NetHDD Directory.
4) Click the OK button to add the configured NAS disk.

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 Up to 8 NAS disks can be added.

• Add IP SAN:
1) Enter the NetHDD IP address in the text field.
2) Click the Search button to search the available IP SAN disks.
3) Select the IP SAN disk from the list shown below.
4) Click the OK button to add the selected IP SAN disk.

Up to 1 IP SAN disk can be added.

Figure 10. 6 Add IP SAN Disk

6. After having successfully added the NAS or IP SAN disk, return to the HDD Information menu. The added
NetHDD will be displayed in the list.

If the added NetHDD is uninitialized, please select it and click the Init button for initialization.

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10.3 Managing HDD Group

10.3.1 Setting HDD Groups

Purpose:
Multiple HDDs can be managed in groups. Video from specified channels can be recorded onto a particular HDD
group through HDD settings.
Steps:
1. Enter the Storage Mode interface.
Menu > HDD > Advanced
2. Set the Mode to Group, as shown in Figure 10. 7.

Figure 10. 7 Storage Mode Interface

3. Click the Apply button

4. Click the Yes button to reboot the device to activate the changes.
5. After reboot of device, enter the HDD Information interface.
Menu > HDD> General
6. Select HDD from the list and click icon to enter the Local HDD Settings interface, as shown in Figure
10. 8.

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 Figure 10. 8 Local HDD Settings Interface

7. Select the Group number for the current HDD.

The default group No. for each HDD is 1.

8. Click the OK button to confirm the settings.
9. In the pop-up attention box, click the Yes button to finish the settings.

10.3.2 Setting HDD Property

Purpose:
The HDD property can be set to redundancy, read-only or read/write (R/W). Before setting the HDD property,
please set the storage mode to Group (refer to step1-4 of Chapter Setting HDD Groups ).
A HDD can be set to read-only to prevent important recorded files from being overwritten when the HDD becomes
full in overwrite recording mode.
When the HDD property is set to redundancy, the video can be recorded both onto the redundancy HDD and the
R/W HDD simultaneously so as to ensure high security and reliability of video data.
Steps:
1. Enter the HDD Information interface.
Menu > HDD> General
2. Select HDD from the list and click the icon to enter the Local HDD Settings interface, as shown in
Figure 10. 9.

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 Figure 10. 9 Set HDD Property

3. Set the HDD property to R/W, Read-only or Redundancy.

4. Click the OK button to save the settings and exit the interface.
5. In the HDD Information menu, the HDD property will be displayed in the list.

At least 2 hard disks must be installed on your NVR when you want to set a HDD to Redundancy, and
there is one HDD with R/W property.

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10.4 Configuring Quota Mode
Purpose:
Each camera can be configured with allocated quota for the storage of recorded files.
Steps:
1. Enter the Storage Mode interface.
Menu > HDD > Advanced
2. Set the Mode to Quota, as shown in Figure 10. 10.

The NVR must be rebooted to enable the changes to take effect.

Figure 10. 10 Storage Mode Settings Interface

3. Select a camera for which you want to configure quota.

4. Enter the storage capacity in the text fields of Max. Record Capacity (GB), as shown in Figure 10. 11.

Figure 10. 11 Configure Record Quota

5. You can copy the quota settings of the current camera to other cameras if required. Click the Copy button to
enter the Copy Camera menu, as shown in Figure 10. 12.

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 Figure 10. 12 Copy Settings to Other Camera(s)

6. Select the camera (s) to be configured with the same quota settings. You can also click the checkbox of IP
Camera to select all cameras.
7. Click the OK button to finish the Copy settings and back to the Storage Mode interface.
8. Click the Apply button to apply the settings.

If the quota capacity is set to 0, then all cameras will use the total capacity of HDD for record.

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10.5 Checking HDD Status
Purpose:
You may check the status of the installed HDDs on NVR so as to take immediate check and maintenance in case
of HDD failure.
Checking HDD Status in HDD Information Interface
Steps:
1. Enter the HDD Information interface.
Menu > HDD>General
2. Check the status of each HDD which is displayed on the list, as shown in Figure 10. 13.

Figure 10. 13 View HDD Status (1)

If the status of HDD is Normal or Sleeping, it works normally. If the status is Uninitialized or Abnormal,
please initialize the HDD before use. And if the HDD initialization is failed, please replace it with a new one.
Checking HDD Status in HDD Information Interface
Steps:
1. Enter the System Information interface.
Menu >Maintenance > System Info
2. Click the HDD tab to view the status of each HDD displayed on the list, as shown in Figure 10. 14.

Figure 10. 14 View HDD Status (2)

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137
10.6 HDD Detection
Purpose:
The device provides the HDD detection function such as the adopting of the S.M.A.R.T. and the Bad Sector
Detection technique. The S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) is a monitoring
system for HDD to detect and report on various indicators of reliability in the hopes of anticipating failures.
S.M.A.R.T. Settings
Steps:
1. Enter the S.M.A.R.T Settings interface.
Menu > Maintenance >HDD Detect
2. Select the HDD to view its S.M.A.R.T information list, as shown in Figure 10. 15.

Figure 10. 15 S.M.A.R.T Settings Interface

The related information of the S.M.A.R.T. is shown on the interface.

You can choose the self-test types as Short Test, Expanded Test or the Conveyance Test.
Click the start button to start the S.M.A.R.T. HDD self-evaluation.

If you want to use the HDD even when the S.M.A.R.T. checking is failed, you can check the checkbox of the
Continue to use the disk when self-evaluation is failed item.
Bad Sector Detection
Steps:

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1. Click the Bad Sector Detection tab.
2. Select the HDD No. in the dropdown list you want to configure, and choose All Detection or Key Area
Detection as the detection type.
3. Click the Detect button to start the detection.

Figure 10. 16 Bad Sector Detection

And you can click Error info button to see the detailed damage information.
And you can also pause/resume or cancel the detection.

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10.7 Configuring HDD Error Alarms
Purpose:
You can configure the HDD error alarms when the HDD status is Uninitialized or Abnormal.
Steps:
1. Enter the Exception interface.
Menu > Configuration > Exceptions
2. Select the Exception Type to HDD Error from the dropdown list.
3. Click the checkbox(s) below to select the HDD error alarm type (s), as shown in Figure 10. 17.

The alarm type can be selected to: Audible Warning, Notify Surveillance Center, Send Email and
Trigger Alarm Output. Please refer to Chapter Setting Alarm Response Actions.

Figure 10. 17 Configure HDD Error Alarm

4. When the Trigger Alarm Output is selected, you can also select the alarm output to be triggered from the list
below.
5. Click the Apply button to save the settings

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Chapter 11 Camera Settings

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11.1 Configuring OSD Settings
Purpose:
You can configure the OSD (On-screen Display) settings for the camera, including date /time, camera name, etc.
Steps:
1. Enter the OSD Configuration interface.
Menu > Camera > OSD
2. Select the camera to configure OSD settings.
3. Edit the Camera Name in the text field.
4. Configure the Display Name, Display Date and Display Week by clicking the checkbox.
5. Select the Date Format, Time Format and Display Mode.

Figure 11. 1 OSD Configuration Interface

6. You can use the mouse to click and drag the text frame on the preview window to adjust the OSD position.
7. Click the Apply button to apply the settings.

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11.2 Configuring Privacy Mask
Purpose:
You are allowed to configure the four-sided privacy mask zones that cannot be viewed by the operator. The privacy
mask can prevent certain surveillance areas to be viewed or recorded.
Steps:
1. Enter the Privacy Mask Settings interface.
Menu > Camera >Privacy Mask
2. Select the camera to set privacy mask.
3. Click the checkbox of Enable Privacy Mask to enable this feature.

Figure 11. 2 Privacy Mask Settings Interface

4. Use the mouse to draw a zone on the window. The zones will be marked with different frame colors.

Up to 4 privacy masks zones can be configured and the size of each area can be adjusted.
5. The configured privacy mask zones on the window can be cleared by clicking the corresponding Clear
Zone1-4 icons on the right side of the window, or click Clear All to clear all zones.

143
 Figure 11. 3 Set Privacy Mask Area

6. Click the Apply button to save the settings.

144
11.3 Configuring Video Parameters
Steps:
1. Enter the Image Settings interface.
Menu > Camera >Image

Figure 11. 4 Image Settings Interface

2. Select the camera to set image parameters.

3. You can click on the arrow to change the value of each parameter.
4. Click the Apply button to save the settings.

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Chapter 12 NVR Management and
Maintenance

146
12.1 Viewing System Information

12.1.1 Viewing Device Information

Steps:
1. Enter the System Information interface.
Menu >Maintenance>System Info
2. Click the Device Info tab to enter the Device Information menu to view the device name, model, serial No. ,
firmware version and encode version, as shown in Figure 12. 1.

Figure 12. 1 Device Information Interface

12.1.2 Viewing Camera Information

Steps:
1. Enter the System Information interface.
Menu >Maintenance>System Info
2. Click the Camera tab to enter the Camera Information menu to view the status of each camera, as shown in
Figure 12. 2.

Figure 12. 2 Camera Information Interface

12.1.3 Viewing Record Information

Steps:
1. Enter the System Information interface.
Menu >Maintenance>System Info
2. Click the Record tab to enter the Record Information menu to view the recording status and parameters of

147
 each camera, as shown in Figure 12. 3.

Figure 12. 3 Record Information Interface

12.1.4 Viewing Alarm Information

Steps:
1. Enter the System Information interface.
Menu >Maintenance>System Info
2. Click the Alarm tab to enter the Alarm Information menu to view the alarm information, as shown in Figure
12. 4.

Figure 12. 4 Alarm Information Interface

12.1.5 Viewing Network Information

Steps:
1. Enter the System Information interface.
Menu >Maintenance>System Info
2. Click the Network tab to enter the Network Information menu to view the network information, as shown in
Figure 12. 5.

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 Figure 12. 5 Network Information Interface

12.1.6 Viewing HDD Information

Steps:
1. Enter the System Information interface.
Menu > Maintenance > System Info
2. Click the HDD tab to enter the HDD Information menu to view the HDD status, free space, property, etc., as
shown in Figure 12. 6.

Figure 12. 6 HDD Information Interface

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12.2 Searching & Export Log Files
Purpose:
The operation, alarm, exception and information of the NVR can be stored in log files, which can be viewed and
exported at any time.
Steps:
1. Enter the Log Search interface.
Menu > Maintenance > Log Information

Figure 12. 7 Log Search Interface

2. Set the log search conditions to refine your search, including the Start Time, End Time, Major Type and
Minor Type.
3. Click the Search button to start search log files.
4. The matched log files will be displayed on the list shown below.

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 Figure 12. 8 Log Search Results

Up to 2000 log files can be displayed each time.

5. You can click the button of each log or double click it to view its detailed information, as shown in
Figure 12. 9. And you can also click the button to view the related video files if available.

Figure 12. 9 Log Details

6. If you want to export the log files, click the Export button to enter the Export menu, as shown in Figure 12.
10.

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 Figure 12. 10 Export Log Files

7. Select the backup device from the dropdown list of Device Name.
8. Click the Export to export the log files to the selected backup device.
You can click the New Folder button to create new folder in the backup device, or click the Format button
to format the backup device before log export.

 Please connect the backup device to NVR before operating log export.
 The log files exported to the backup device are named by exporting time, e.g.,
20110514124841logBack.txt.
To export all the log files:
Steps:
1. Enter the Log Information interface.
Menu> Maintenance> Log Information> Log Export
2. Click the Log Export tab.

Figure 12. 11 Log Export Interface

3. You can check the checkbox of the HDD.

4. Click the Export button to export all the log files stored in the HDD.
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12.3 Importing/Exporting IP Camera Info
Purpose:
The information of added IP camera can be generated into an excel file and exported to the local device for backup,
including the IP address, manage port, password of admin, etc.. And the exported file can be edited on your PC,
like adding or deleting the content, and copy the setting to other devices by importing the excel file to it.
Steps:
1. Enter the camera management interface.
Menu > Camera > IP Camera Import/Export
2. Click the IP Camera Import/Export tab, the content of detected plugged external device appears.
3. Click the Export button to export configuration files to the selected local backup device.
4. To import a configuration file, select the file from the selected backup device and click the Import button.
After the importing process is completed, you must reboot the NVR.

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12.4 Importing/Exporting Configuration Files
Purpose:
The configuration files of the NVR can be exported to local device for backup; and the configuration files of one
NVR can be imported to multiple NVR devices if they are to be configured with the same parameters.
Steps:
1. Enter the Import/Export Configuration File interface.
Menu > Maintenance >Import/Export

Figure 12. 12 Import/Export Config File

2. Click the Export button to export configuration files to the selected local backup device.
3. To import a configuration file, select the file from the selected backup device and click the Import button.
After the import process is completed, you must reboot the NVR.

After having finished the import of configuration files, the device will reboot automatically.

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12.5 Upgrading System
Purpose:
The firmware on your NVR can be upgraded by local backup device or remote FTP server.

12.5.1 Upgrading by Local Backup Device

Steps:
1. Connect your NVR with a local backup device where the update firmware file is located.
2. Enter the Upgrade interface.
Menu >Maintenance>Upgrade
3. Click the Local Upgrade tab to enter the local upgrade menu, as shown in Figure 12. 13.

Figure 12. 13 Local Upgrade Interface

4. Select the update file from the backup device.

5. Click the Upgrade button to start upgrading.
6. After the upgrading is complete, reboot the NVR to activate the new firmware.

12.5.2 Upgrading by FTP

Purpose:
Ensure the network connection of the PC (running FTP server) and the device is valid and correct. Run the FTP
server on the PC and copy the firmware into the corresponding directory of your PC.

155
 Refer to the user manual of the FTP server to set the FTP server on your PC and put the firmware file into
the directory as required.
Steps:
1. Enter the Upgrade interface.
Menu >Maintenance>Upgrade
2. Click the FTP tab to enter the local upgrade interface, as shown in Figure 12. 14.

Figure 12. 14 FTP Upgrade Interface

3. Enter the FTP Server Address in the text field.

4. Click the Upgrade button to start upgrading.
5. After the upgrading is complete, reboot the NVR to activate the new firmware.

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12.6 Restoring Default Settings
Steps:
1. Enter the Default interface.
Menu > Maintenance > Default

Figure 12. 15 Restore Factory Default

2. Click the OK button to restore the default settings.

Except the network parameters (including IP address, subnet mask, gateway, MTU, NIC working mode,
default route and server port), all other parameters of the device will be restored to factory default settings.

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Chapter 13 Others

158
13.1 Configuring RS-232 Serial Port
Purpose:
The RS-232 port can be used in two ways:
• Parameters Configuration: Connect a PC to the NVR through the PC serial port. Device parameters can be
configured by using software such as HyperTerminal. The serial port parameters must be the same as the
NVR’s when connecting with the PC serial port.
• Transparent Channel: Connect a serial device directly to the NVR. The serial device will be controlled
remotely by the PC through the network and the protocol of the serial device.
Steps:
1. Enter the RS-232 Settings interface.
Menu >Configuration> RS-232

Figure 13. 1 RS-232 Settings Interface

2. Configure RS-232 parameters, including baud rate, data bit, stop bit, parity, flow control and usage.
3. Click the Apply button to save the settings.

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13.2 Configuring General Settings
Purpose:
You can configure the BNC output standard, VGA output resolution, mouse pointer speed through the Menu >
Configuration > General interface.
Steps:
1. Enter the General Settings interface.
Menu >Configuration> General
2. Select the General tab.

Figure 13. 2 General Settings Interface

3. Configure the following settings:

• Language: The default language used is English.
• Resolution: Select the resolution for the video output, which must be the same with the resolution of the
monitor screen.
• Time Zone: Select the time zone.
• Date Format: Select the date format.
• System Date: Select the system date.
• System Time: Select the system time.
• Mouse Pointer Speed: Set the speed of mouse pointer; 4 levels are configurable.
• Enable Wizard: Enable/disable the Wizard when the device starts up.
• Enable Password: Enable/disable the use of the login password.
4. Click the Apply button to save the settings.

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13.3 Configuring DST Settings
Steps:
1. Enter the General Settings interface.
Menu >Configuration>General
2. Choose DST Settings tab.

Figure 13. 3 DST Settings Interface

You can check the checkbox before the Auto DST Adjustment item.
Or you can manually check the Enable DST checkbox, and then you choose the date of the DST period.

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13.4 Configuring More Settings for Device
Parameters
Steps:
1. Enter the General Settings interface.
Menu >Configuration>General
2. Click the More Settings tab to enter the More Settings interface, as shown in Figure 13. 4.

Figure 13. 4 More Settings Interface

3. Configure the following settings:

• Device Name: Edit the name of NVR.
• Device No.: Edit the serial number of NVR. The Device No. can be set in the range of 1~255, and the
default No. is 255. The number is used for the remote and keyboard control.
• Auto Logout: Set timeout time for menu inactivity. E.g., when the timeout time is set to 5 Minutes, then
the system will exit from the current operation menu to live view screen after 5 minutes of menu
inactivity.
• Menu Output Mode: You can choose the menu display on different video output. By default, only
HDMITM /VGA is selectable.
4. Click the Apply button to save the settings.

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13.5 Managing User Accounts
Purpose:
There is a default account in the NVR: Administrator. The Administrator user name is admin and the password is
12345. The Administrator has the permission to add and delete user and configure user parameters.

13.5.1 Adding a User

Steps:
1. Enter the User Management interface.
Menu >Configuration>User

Figure 13. 5 User Management Interface

2. Click the Add button to enter the Add User interface.

Figure 13. 6 Add User Menu

3. Enter the information for new user, including User Name, Password, Level and User’s MAC Address.
Level: Set the user level to Operator or Guest. Different user levels have different operating permission.
• Operator: The Operator user level has permission of Two-way Audio in Remote Configuration and all
operating permission in Camera Configuration by default.

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 • Guest: The Guest user has no permission of Two-way Audio in Remote Configuration and only has the
local/remote playback in the Camera Configuration by default.
User’s MAC Address: The MAC address of the remote PC which logs onto the NVR. If it is configured and
enabled, it only allows the remote user with this MAC address to access the NVR.
4. Click the OK button to save the settings and go back to the User Management interface. The added new user
will be displayed on the list, as shown in Figure 13. 7.

Figure 13. 7 Added User Listed in User Management Interface

5. Select the user from the list and then click the button to enter the Permission settings interface, as shown
in Figure 13. 8.

Figure 13. 8 User Permission Settings Interface

6. Set the operating permission of Local Configuration, Remote Configuration and Camera Configuration for
the user.
Local Configuration
• Local Log Search: Searching and viewing logs and system information of NVR.
• Local Parameters Settings: Configuring parameters, restoring factory default parameters and
importing/exporting configuration files.
• Local Camera Management: The adding, deleting and editing of IP cameras.
• Local Advanced Operation: Operating HDD management (initializing HDD, setting HDD property),
upgrading system firmware, clearing I/O alarm output.
• Local Shutdown Reboot: Shutting down or rebooting the NVR.
Remote Configuration
• Remote Log Search: Remotely viewing logs that are saved on the NVR.
• Remote Parameters Settings: Remotely configuring parameters, restoring factory default parameters and
importing/exporting configuration files.
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 • Remote Camera Management: Remote adding, deleting and editing of the IP cameras.
• Remote Serial Port Control: Configuring settings for RS-232 and RS-485 ports.
• Remote Video Output Control: Sending remote button control signal.
• Two-Way Audio: Realizing two-way radio between the remote client and the NVR.
• Remote Alarm Control: Remotely arming (notify alarm and exception message to the remote client) and
controlling the alarm output.
• Remote Advanced Operation: Remotely operating HDD management (initializing HDD, setting HDD
property), upgrading system firmware, clearing I/O alarm output.
• Remote Shutdown/Reboot: Remotely shutting down or rebooting the NVR.
Camera Configuration
• Remote Live View: Remotely viewing live video of the selected camera (s).
• Local Manual Operation: Locally starting/stopping manual recording and alarm output of the selected
camera (s).
• Remote Manual Operation: Remotely starting/stopping manual recording and alarm output of the
selected camera (s).
• Local Playback: Locally playing back recorded files of the selected camera (s).
• Remote Playback: Remotely playing back recorded files of the selected camera (s).
• Local PTZ Control: Locally controlling PTZ movement of the selected camera (s).
• Remote PTZ Control: Remotely controlling PTZ movement of the selected camera (s).
• Local Video Export: Locally exporting recorded files of the selected camera (s).
7. Click the OK button to save the settings and exit interface.

Only the admin user account has the permission of restoring factory default parameters.

13.5.2 Deleting a User

Steps:
1. Enter the User Management interface.
Menu >Configuration>User
2. Select the user to be deleted from the list, as shown in Figure 13. 9.

Figure 13. 9 User List

3. Click the icon to delete the selected user.

13.5.3 Editing a User

Steps:

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1. Enter the User Management interface.
Menu >Configuration>User
2. Select the user to be edited from the list, as shown in Figure 13. 9.
3. Click the icon to enter the Edit User interface, as shown in Figure 13. 10.

The admin user can also be edited.

Operator and Guest

Admin
Figure 13. 10 Edit User Interface

4. Edit the corresponding parameters.

• Operator and Guest
You can edit the user information, including user name, password, permission level and MAC address.
Check the checkbox of Change Password if you want to change the password, and input the new one in
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 the text field of Password and Confirm.
• Admin
You are only allowed to edit password and MAC address. Check the checkbox of Change Password if
you want to change the password, and the input the correct old password, and the new one in the text
field of Password and Confirm.
5. Click the OK button to save the settings and exit the menu.

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Chapter 14 Appendix

168
Glossary
• Dual Stream: Dual stream is a technology used to record high resolution video locally while transmitting
a lower resolution stream over the network. The two streams are generated by the DVR, with the main
stream having a maximum resolution of 4CIF and the sub-stream having a maximum resolution of CIF.
• HDD: Acronym for Hard Disk Drive. A storage medium which stores digitally encoded data on platters
with magnetic surfaces.
• DHCP: Dynamic Host Configuration Protocol (DHCP) is a network application protocol used by devices
(DHCP clients) to obtain configuration information for operation in an Internet Protocol network.
• HTTP: Acronym for Hypertext Transfer Protocol. A protocol to transfer hypertext request and information
between servers and browsers over a network
• PPPoE: PPPoE, Point-to-Point Protocol over Ethernet, is a network protocol for encapsulating
Point-to-Point Protocol (PPP) frames inside Ethernet frames. It is used mainly with ADSL services where
individual users connect to the ADSL transceiver (modem) over Ethernet and in plain Metro Ethernet
networks.
• DDNS: Dynamic DNS is a method, protocol, or network service that provides the capability for a
networked device, such as a router or computer system using the Internet Protocol Suite, to notify a
domain name server to change, in real time (ad-hoc) the active DNS configuration of its configured
hostnames, addresses or other information stored in DNS.
• NTP: Acronym for Network Time Protocol. A protocol designed to synchronize the clocks of computers
over a network.
• NTSC: Acronym for National Television System Committee. NTSC is an analog television standard used
in such countries as the United States and Japan. Each frame of anNTSC signal contains 525 scan lines at
60Hz.
• NVR: Acronym for Network Video Recorder. An NVR can be a PC-based or embedded system used for
centralized management and storage for IP cameras, IP Domes and other DVRs.
• PAL: Acronym for Phase Alternating Line. PAL is also another video standard used in broadcast
televisions systems in large parts of the world. PAL signal contains 625 scan lines at 50Hz.
• PTZ: Acronym for Pan, Tilt, Zoom. PTZ cameras are motor driven systems that allow the camera to pan
left and right, tilt up and down and zoom in and out.
• USB: Acronym for Universal Serial Bus. USB is a plug-and-play serial bus standard to interface devices to
a host computer.

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Troubleshooting
 No image displayed on the monitor after starting up normally.
Possible Reasons
a) No VGA or HDMITM connections.
b) Connection cable is damaged.
c) Input mode of the monitor is incorrect.
Steps
1. Verify the device is connected with the monitor via HDMITM or VGA cable.
If not, please connect the device with the monitor and reboot.
2. Verify the connection cable is good.
If there is still no image display on the monitor after rebooting, please check if the connection cable is
good, and change a cable to connect again.
3. Verify Input mode of the monitor is correct.
Please check the input mode of the monitor matches with the output mode of the device (e.g. if the
output mode of NVR is HDMITM output, then the input mode of monitor must be the HDMI TM input).
And if not, please modify the input mode of monitor.
4. Check if the fault is solved by the step 1 to step 3.
If it is solved, finish the process.
If not, please contact the engineer from our company to do the further process.

 There is an audible warning sound “Di-Di-Di-DiDi” after a new bought NVR starts up.
Possible Reasons
a) No HDD is installed in the device.
b) The installed HDD has not been initialized.
c) The installed HDD is not compatible with the NVR or is broken-down.
Steps
1. Verify at least one HDD is installed in the NVR.
1) If not, please install the compatible HDD.

Please refer to the “Quick Operation Guide” for the HDD installation steps.
2) If you don’t want to install a HDD, select “Menu>Configuration > Exceptions”, and uncheck the
Audible Warning checkbox of “HDD Error”.
2. Verify the HDD is initialized.
1) Select “Menu>HDD>General”.
2) If the status of the HDD is “Uninitialized”, please check the checkbox of corresponding HDD and
click the “Init” button.
3. Verify the HDD is detected or is in good condition.
1) Select “Menu>HDD>General”.
2) If the HDD is not detected or the status is “Abnormal”, please replace the dedicated HDD according
to the requirement.
4. Check if the fault is solved by the step 1 to step 3.
If it is solved, finish the process.

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 If not, please contact the engineer from our company to do the further process.

 The status of the added IP camera displays as “Disconnected” when it is connected through Private
Protocol. Select “Menu>Camera>Camera>IP Camera” to get the camera status.
Possible Reasons
a) Network failure, and the NVR and IP camera lost connections.
b) The configured parameters are incorrect when adding the IP camera.
c) Insufficient bandwidth.
Steps
1. Verify the network is connected.
1) Connect the NVR and PC with the RS-232 cable.
2) Open the Super Terminal software, and execute the ping command. Input “ping IP” (e.g. ping
172.6.22.131).

Simultaneously press Ctrl and C to exit the ping command.

If there exists return information and the time value is little, the network is normal.
2. Verify the configuration parameters are correct.
1) Select “Menu>Camera>Camera>IP Camera”.
2) Verify the following parameters are the same with those of the connected IP devices, including IP
address, protocol, management port, user name and password.
3. Verify the whether the bandwidth is enough.
1) Select “Menu >Maintenance > Net Detect > Network Stat.”.
2) Check the usage of the access bandwidth, and see if the total bandwidth has reached its limit.
4. Check if the fault is solved by the step 1 to step 3.
If it is solved, finish the process.
If not, please contact the engineer from our company to do the further process.

 The IP camera frequently goes online and offline and the status of it displays as “Disconnected”.
Possible Reasons
a) The IP camera and the NVR versions are not compatible.
b) Unstable power supply of IP camera.
c) Unstable network between IP camera and NVR.
d) Limited flow by the switch connected with IP camera and NVR.
Steps
1. Verify the IP camera and the NVR versions are compatible.
1) Enter the IP camera Management interface “Menu > Camera > Camera>IP Camera”, and view the
firmware version of connected IP camera.
2) Enter the System Info interface “Menu>Maintenance>System Info>Device Info”, and view the
firmware version of NVR.
2. Verify power supply of IP camera is stable.
1) Verify the power indicator is normal.
2) When the IP camera is offline, please try the ping command on PC to check if the PC connects with
the IP camera.
3. Verify the network between IP camera and NVR is stable.

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 1) When the IP camera is offline, connect PC and NVR with the RS-232 cable.
2) Open the Super Terminal, use the ping command and keep sending large data packages to the
connected IP camera, and check if there exists packet loss.

Simultaneously press Ctrl and C to exit the ping command.

Example: Input ping 172.6.22.131 –l 1472 –f.
4. Verify the switch is not flow control.
Check the brand, model of the switch connecting IP camera and NVR, and contact with the manufacturer
of the switch to check if it has the function of flow control. If so, please turn it down.
5. Check if the fault is solved by the step 1 to step 4.
If it is solved, finish the process.
If not, please contact the engineer from our company to do the further process.

 No monitor connected with the NVR locally and when you manage the IP camera to connect with the
device by web browser remotely, of which the status displays as Connected. And then you connect the
device with the monitor via VGA or HDMITM interface and reboot the device, there is black screen with
the mouse cursor.
Connect the NVR with the monitor before startup via VGA or HDMITM interface, and manage the IP
camera to connect with the device locally or remotely, the status of IP camera displays as Connect.
Possible Reasons:
After connecting the IP camera to the NVR, the image is output via the main spot interface by default.
Steps:
1. Enable the output channel.
2. Select “Menu > Configuration > Live View > View”, and select video output interface in the drop-down
list and configure the window you want to view.

 The view settings can only be configured by the local operation of NVR.
 Different camera orders and window-division modes can be set for different output interfaces
separately, and digits like “D1”and “D2” stands for the channel number, and “X” means the selected
window has no image output.
3. Check if the fault is solved by the above steps.
If it is solved, finish the process.
If not, please contact the engineer from our company to do the further process.

 Live view stuck when video output locally.

Possible Reasons:
a) Poor network between NVR and IP camera, and there exists packet loss during the transmission.
b) The frame rate has not reached the real-time frame rate.
Steps:
1. Verify the network between NVR and IP camera is connected.
1) When image is stuck, connect the RS-232 ports on PC and the rear panel of NVR with the RS-232
cable.
2) Open the Super Terminal, and execute the command of “ping 192.168.0.0 –l 1472 –f” (the IP address
may change according to the real condition), and check if there exists packet loss.

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 Simultaneously press Ctrl and C to exit the ping command.
2. Verify the frame rate is real-time frame rate.
Select “Menu > Record > Parameters > Record”, and set the Frame rate to Full Frame.
3. Check if the fault is solved by the above steps.
If it is solved, finish the process.
If not, please contact the engineer from our company to do the further process.

 Live view stuck when video output remotely via the Internet Explorer or platform software.
Possible Reasons:
a) Poor network between NVR and IP camera, and there exists packet loss during the transmission.
b) Poor network between NVR and PC, and there exists packet loss during the transmission.
c) The performances of hardware are not good enough, including CPU, memory, etc..
Steps:
1. Verify the network between NVR and IP camera is connected.
1) When image is stuck, connect the RS-232 ports on PC and the rear panel of NVR with the RS-232
cable.
2) Open the Super Terminal, and execute the command of “ping 192.168.0.0 –l 1472 –f” (the IP address
may change according to the real condition), and check if there exists packet loss.

Simultaneously press Ctrl and C to exit the ping command.

2. Verify the network between NVR and PC is connected.
1) Open the cmd window in the Start menu, or you can press “windows+R” shortcut key to open it.
2) Use the ping command to send large packet to the NVR, execute the command of “ping
192.168.0.0 –l 1472 –f” (the IP address may change according to the real condition), and check if
there exists packet loss.

Simultaneously press Ctrl and C to exit the ping command.

3. Verify the hardware of the PC is good enough.
Simultaneously press Ctrl, Alt and Delete to enter the windows task management interface, as shown in
the following figure.

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 Windows task management interface
Select the “Performance” tab; check the status of the CPU and Memory.
If the resource is not enough, please end some unnecessary processes.
4. Check if the fault is solved by the above steps.
If it is solved, finish the process.
If not, please contact the engineer from our company to do the further process.

 When using the NVR to get the live view audio, there is no sound or there is too much noise, or the
volume is too low.
Possible Reasons:
a) Cable between the pickup and IP camera is not connected well; impedance mismatches or incompatible.
b) The stream type is not set as “Video & Audio”.
c) The encoding standard is not supported with NVR.
Steps:
1. Verify the cable between the pickup and IP camera is connected well; impedance matches and
compatible.
Log in the IP camera directly, and turn the audio on, check if the sound is normal. If not, please contact
the manufacturer of the IP camera.
2. Verify the setting parameters are correct.
Select “Menu > Record > Parameters > Record”, and set the Stream Type as “Audio & Video”.
3. Verify the audio encoding standard of the IP camera is supported by the NVR.
NVR supports G722.1 and G711 standards, and if the encoding parameter of the input audio is not one of
the previous two standards, you can log in the IP camera to configure it to the supported standard.
4. Check if the fault is solved by the above steps.
If it is solved, finish the process.
If not, please contact the engineer from our company to do the further process.

 The image gets stuck when NVR is playing back by single or multi-channel.
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 Possible Reasons:
a) Poor network between NVR and IP camera, and there exists packet loss during the transmission.
b) The frame rate is not the real-time frame rate.
c) The NVR supports up to 16-channel synchronize playback at the resolution of 4CIF, if you want a
16-channel synchronize playback at the resolution of 720p, the frame extracting may occur, which leads to
a slight stuck.
Steps:
1. Verify the network between NVR and IP camera is connected.
1) When image is stuck, connect the RS-232 ports on PC and the rear panel of NVR with the RS-232
cable.
2) Open the Super Terminal, and execute the command of “ping 192.168.0.0 –l 1472 –f” (the IP address
may change according to the real condition), and check if there exists packet loss.

Simultaneously press the Ctrl and C to exit the ping command.

2. Verify the frame rate is real-time frame rate.
Select “Menu > Record > Parameters > Record”, and set the Frame Rate to “Full Frame”.
3. Verify the hardware can afford the playback.
Reduce the channel number of playback.
Select “Menu > Record > Encoding > Record”, and set the resolution and bitrate to a lower level.
4. Reduce the number of local playback channel.
Select “Menu > Playback”, and uncheck the checkbox of unnecessary channels.
5. Check if the fault is solved by the above steps.
If it is solved, finish the process.
If not, please contact the engineer from our company to do the further process.

 No record file found in the NVR local HDD, and prompt “No record file found”.
Possible Reasons:
a) The time setting of system is incorrect.
b) The search condition is incorrect.
c) The HDD is error or not detected.
Steps:
1. Verify the system time setting is correct.
Select “Menu > Configuration > General > General”, and verify the “Device Time” is correct.
2. Verify the search condition is correct.
Select “Playback”, and verify the channel and time are correct.
3. Verify the HDD status is normal.
Select “Menu > HDD > General” to view the HDD status, and verify the HDD is detected and can be
read and written normally.
4. Check if the fault is solved by the above steps.
If it is solved, finish the process.
If not, please contact the engineer from our company to do the further process.

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 List of Compatible IP Cameras

 For the list, our company holds right to interpret.

 ONVIF compatibility refers to the camera can be supported both when it uses the ONVIF protocol and its
private protocols. Only ONVIF is supported refers to the camera can only be supported when it uses the
ONVIF protocol. Only AXIS is supported refers to the function can only be supported when it uses the
AXIS protocol.
IP Camera
Max.
Manufacturer or Model Version Sub-stream Audio
Resolution
Protocol

TCM4301-10D-X-00083 A1D-310-V4.12.09-AC 1280×1024 × √

ACTI TCM5311-11D-X-00023 A1D-310-V4.12.09-AC 1280×960 × √

TCM3401-09L-X-00227 A1D-220-V3.13.16-AC 1280×1024 × ×

AV8185DN 65172 1600×1200 × ×

AV1305M 65175 1280×1024 √ ×

AV2155 65143 1600×1200 √ ×

ARECONT
AV2815 65220 1920×1080 √ ×

AV3105M 65175 1920×1080 √ ×

AV5105 65175 1920×1080 √ ×

M1114 5.09.1 1024×640 √ ×

√(Only AXIS is
M3011(ONVIF compatibility) 5.21 704×576 ×
supported)

M3014(ONVIF compatibility) 5.21.1 1280×800 √ ×

√(Only AXIS is
P3301(ONVIF compatibility) 5.11.2 768×576 √
supported)

√(Only AXIS is
AXIS P3304(ONVIF compatibility) 5.20 1440×900 √
supported)

√(Only AXIS is
P3343(ONVIF compatibility) 5.20.1 800×600 √
supported)

√(Only AXIS is
P3344(ONVIF compatibility) 5.20.1 1440×900 √
supported)

P5532 5.15 720×576 √ ×

Q7404 5.02 720×576 √ √

Bosch AutoDome Jr 800HD 39500450 1920×1080 × √

(ONVIF NBC 265 P 07500453 1280×720 × √

compatibility) Dinion NBN-921-P 10500453 1280×720 × √

Brickcom FB-130Np (ONVIF compatibility) V3.1.0.8 1280×1024 × √

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 IP Camera
Max.
Manufacturer or Model Version Sub-stream Audio
Resolution
Protocol

CB-500Ap (ONVIF compatibility) V3.2.1.3 1920×1080 × √

WFB-100Ap V3.1.0.9 1280×800 × √

VB-M400 Ver.+1.0.0 1280×960 × √

Canon VB-M6000D Ver.+1.0.0 1280×960 × ×

VB-M7000F Ver.+1.0.0 1280×960 × √

HUNT HLC_79AD V1.0.40 1600×1200 √ ×

Application:1.66
WV-SW152(ONVIF compatibility) 800×600 √ ×
Image data:1.05
Application:1.66
WV-SC386(ONVIF compatibility) 1280×960 √ √
Image data:1.05
Application:1.66
WV-SW155(ONVIF compatibility) 1280×960 √ ×
Image data:1.05
Application:1.66
WV-SW316(ONVIF compatibility) 1280×960 √ √
Image data:2.03
Application:1.66
WV-SP105(ONVIF compatibility) 1280×960 √ ×
Image data:1.03
Application:1.66
WV-SF132(ONVIF compatibility) 640×360 √ ×
Image data:1.03
Application:1.66
WV-SP102(ONVIF compatibility) 640×480 √ ×
Image data:1.03
Application:1.30
WV-SP509(ONVIF compatibility) 1280×960 √ √
Image data:2.21
Application:1.30
Panasonic WV-SW559(ONVIF compatibility) 1920×1080 √ √
Image data:2.21
Application:1.30
WV-SW558(ONVIF compatibility) 1920×1080 √ ×
Image data:2.21
Application:1.66
WV-SW355(ONVIF compatibility) 1280×960 √ √
Image data:1.04
Application:1.66
WV-SW352(ONVIF compatibility) 800×600 √ √
Image data:1.04
Application:1.66
WV-SF342(ONVIF compatibility) 800×600 √ √
Image data:1.06
Application:1.66
WV-SF332(ONVIF compatibility) 800×600 √ √
Image data:1.06
Application:1.66
WV-SF346(ONVIF compatibility) 1280×960 √ √
Image data:1.06
Application:1.34
WV-SP306H 1280×960 √ √
Image data:1.06
Application:1.06
WV-SP336H 1280×960 √ √
Image data:1.06
1.8.2-20120327-
D5118 1280×960 √ ×
2.9310-A1.7852
PELCO 1.8.2-20120327-
IXE20DN-AAXVUU2 1920×1080 √ ×
2.9081-A1.7852
IX30DN-ACFZHB3 1.8.2-20120327- 2048×1536 √ ×

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 IP Camera
Max.
Manufacturer or Model Version Sub-stream Audio
Resolution
Protocol

2.9080-A1.7852

SAMSUNG
√(Only ONVIF
SNB-5080P V3.10_130416 1280×1024 √
(ONVIF
is supported)
compatibility)

VCC-HD2300P 2.03-02(110318-00) 1920×1080 × ×

SANYO VCC-HD2500P 2.02-02(110208-00) 1920×1080 × √

VCC-HD4600P 2.03-02(110315-00) 1920×1080 × √

SNC-CH220 1.50.00 1920×1080 × ×

SNC-RH124(ONVIF
1.73.00 1280×720 √ √
compatibility)

SONY SNC-EP580(ONVIF
1.53.00 1920×1080 √ √
compatibility)

SNC-DH220T(Only ONVIF is
1.50.00 2048×1536 × ×
supported)

IP7133 0203a 640×480 × ×

FD8134(ONVIF compatibility) 0107a 1280×800 × ×

Vivotek IP8161(ONVIF compatibility) 0104a 1600×1200 × √

IP8331(ONVIF compatibility) 0102a 640×480 × ×

IP8332(ONVIF compatibility) 0105b 1280×800 × ×

D5110 MG.1.6.03P8 1280×1024 √ ×

F3106 M2.1.6.03P8 1280×1024 √ √

ZAVIO F3110 M2.1.6.01 1280×720 √ √

F3206 MG.1.6.02c045 1920×1080 √ √

F531E LM.1.6.18P10 640×480 √ √

178