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7 Tools of Quality Control Group 5

Quality control

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Killua Zoldyck
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12 views

7 Tools of Quality Control Group 5

Quality control

Uploaded by

Killua Zoldyck
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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SEVEN (7) TOOLS OF QUALITY CONTROL

“As much as 95% of quality problems can be solved with seven fundamental tools.” – Kaoru
Ishikawa

1) Flowcharts

2) Checklists

3) Pareto Analysis/Diagram

4) Cause-and-Effect

5) Scatter Diagrams

6) Histogram

7) Control Charts

a) Run Charts

1) FLOWCHARTS

 a visual tool that depicts the flow or sequence of process of (information, tasks, people, material, or
decision)
 makes the complex become simple
 promotes common understanding
 it shows:
1. What management thinks the process is
2. What the SOP says
3. What’s actually is happening
4. What the process could be

“If you can’t describe what you’re doing as a process, you don’t know what you’re doing!” – William Edwards
Deming

2) CHECKLISTS

 a simple tool for collecting, organizing, and analyzing data


 simple data check-off sheet designed to identify type of quality problems at each work station; per shift,
per machine, per operator
 item by item quality problem control basis
 Key Elements: (Meta Data)
1. WHO (collected the data)
2. WHEN (date, shift, time) the data was collected
3. WHERE (location, line, equipment number) the data was collected

3) PARETO ANALYSIS/DIAGRAM

 a bar chart that allows you for analysis of data in search of the Pareto Principle or 80/20 Rule
 Key Elements:
1. Bars
2. Cumulative Line

*Pareto Principle (80/20 Rule)

 was first identified by an Italian researcher, Vilfredo Pareto


 was popularized by Joseph Juran to help us separate the vital few from the trivial many

“A Pareto Chart helps you separate the vital few from the trvial many.” – Joseph Juran

4) CAUSE-AND-EFFECT

 also known as Fishbone Diagram / Ishikawa Diagram


 a visual tool to explore all the potential factors that may be causing or contributing to a particular
problem (effect)
 Tools along w/ cause-and-effect diagram:
1. Flow Chart
2. Teamwork
3. Brainstorming
4. 5 Why Analysis

5) SCATTER DIAGRAM

 a visual analysis tool that shows the possible relationship between two variables
 2 Variables (we are comparing/shows relationship)
1. Controllable Variable (Relative Cause)
2. Response Variable (Relative Effects / Quality Problem)

6) HISTOGRAM

 a type of bar chart that graphs the frequency of occurrence of continuous data
 useful tool for displaying, summarizing, and analyzing data
 every process/product has some level of variation that will occur in a pattern – the best way to see this
pattern is to graph your data using histogram
 great tool to know how your process is behaving

7) CONTROL CHARTS

 important tool used in Statistical Process Control


 UCL (Upper Control Limit) & LCL (Lower Control Limit) are calculated limits used to show when
process is in or out of control
 fantastic tool to use at the end of a project to monitor and control your process and make sure your
changes were effective

a) RUN CHARTS
 similar in some regards to Control Charts
 but, do not show the control limits of then process
 simpler to produce, but do not allow for the full range of analytic techniques supported by
Control Charts

Control Chart Run Chart


 add UCL & LCL to the Run Chart  measurement against progression of time

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