Video Intercom Villa Door Station

User Manual
 Video Intercom Villa Door Station User Manual

Legal Information

About this Document

● This Document includes instructions for using and managing the Product. Pictures, charts,
images and all other information hereinafter are for description and explanation only.
● The information contained in the Document is subject to change, without notice, due to
firmware updates or other reasons. Please find the latest version of the Document at the
Hikvision website ( https://www.hikvision.com ). Unless otherwise agreed, Hangzhou Hikvision
Digital Technology Co., Ltd. or its affiliates (hereinafter referred to as "Hikvision") makes no
warranties, express or implied.
● Please use the Document with the guidance and assistance of professionals trained in
supporting the Product.

About this Product

This product can only enjoy the after-sales service support in the country or region where the
purchase is made.
Acknowledgment of Intellectual Property Rights
● Hikvision owns the copyrights and/or patents related to the technology embodied in the
Products described in this Document, which may include licenses obtained from third parties.
● Any part of the Document, including text, pictures, graphics, etc., belongs to Hikvision. No part
of this Document may be excerpted, copied, translated, or modified in whole or in part by any
means without written permission.
● and other Hikvision's trademarks and logos are the properties of Hikvision in
various jurisdictions.
● Other trademarks and logos mentioned are the properties of their respective owners.

LEGAL DISCLAIMER
● TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS DOCUMENT AND THE
PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED "AS
IS" AND "WITH ALL FAULTS AND ERRORS". HIKVISION MAKES NO WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR
FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK.
IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL,
INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF
BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR
LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING
NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE

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PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR
LOSS.
● YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR INHERENT SECURITY
RISKS, AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION,
PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK,
VIRUS INFECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE
TIMELY TECHNICAL SUPPORT IF REQUIRED.
● YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE
SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW.
ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT
INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF
PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY
RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE
DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR
PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT
RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF
HUMAN RIGHTS ABUSES.
● IN THE EVENT OF ANY CONFLICTS BETWEEN THIS DOCUMENT AND THE APPLICABLE LAW, THE
LATTER PREVAILS.

© Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.

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 Video Intercom Villa Door Station User Manual

Symbol Conventions
The symbols that may be found in this document are defined as follows.

Symbol Description
Indicates a hazardous situation which, if not avoided, will or could
Danger result in death or serious injury.

Indicates a potentially hazardous situation which, if not avoided, could

Caution result in equipment damage, data loss, performance degradation, or
unexpected results.
Provides additional information to emphasize or supplement
Note
important points of the main text.

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 Video Intercom Villa Door Station User Manual

Safety Instruction

Warning
● All the electronic operation should be strictly compliance with the electrical safety regulations,
fire prevention regulations and other related regulations in your local region.
● Please use the power adapter, which is provided by normal company. The power consumption
cannot be less than the required value.
● Do not connect several devices to one power adapter as adapter overload may cause over-heat
or fire hazard.
● Please make sure that the power has been disconnected before you wire, install or dismantle the
device.
● When the product is installed on wall or ceiling, the device shall be firmly fixed.
● If smoke, odors or noise rise from the device, turn off the power at once and unplug the power
cable, and then please contact the service center.
● If the product does not work properly, please contact your dealer or the nearest service center.
Never attempt to disassemble the device yourself. (We shall not assume any responsibility for
problems caused by unauthorized repair or maintenance.)

Caution
● Do not drop the device or subject it to physical shock, and do not expose it to high
electromagnetism radiation. Avoid the equipment installation on vibrations surface or places
subject to shock (ignorance can cause equipment damage).
● Do not place the device in extremely hot (refer to the specification of the device for the detailed
operating temperature), cold, dusty or damp locations, and do not expose it to high
electromagnetic radiation.
● The device cover for indoor use shall be kept from rain and moisture.
● Exposing the equipment to direct sun light, low ventilation or heat source such as heater or
radiator is forbidden (ignorance can cause fire danger).
● Do not aim the device at the sun or extra bright places. A blooming or smear may occur
otherwise (which is not a malfunction however), and affecting the endurance of sensor at the
same time.
● Please use the provided glove when open up the device cover, avoid direct contact with the
device cover, because the acidic sweat of the fingers may erode the surface coating of the device
cover.
● Please use a soft and dry cloth when clean inside and outside surfaces of the device cover, do
not use alkaline detergents.
● Please keep all wrappers after unpack them for future use. In case of any failure occurred, you
need to return the device to the factory with the original wrapper. Transportation without the
original wrapper may result in damage on the device and lead to additional costs.

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● Improper use or replacement of the battery may result in hazard of explosion. Replace with the
same or equivalent type only. Dispose of used batteries according to the instructions provided by
the battery manufacturer.
● Input voltage should meet both the SELV and the Limited Power Source according to 60950-1
standard.
● The power supply must conform to LPS. The recommended adaptor models and manufacturers
are shown as below. Use the attached adapter, and do not change the adaptor randomly.

Model Manufacturer Standard

ADS-24S-12 1224GPCN SHENZHEN HONOR ELECTRONIC CEE
CO.,LTD
G0549-240-050 SHENZHEN GOSPELL DIGITAL CEE
TECHNOLOGY CO.,LTD
TS-A018-120015Ec SHENZHEN TRANSIN TECHNOLOGIES CEE
CO., LTD

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Regulatory Information

FCC Information
Please take attention that changes or modification not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.
FCC compliance: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
—Consult the dealer or an experienced radio/TV technician for help
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause
undesired operation.

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EU Conformity Statement

This product and - if applicable - the supplied accessories too are marked with "CE"
and comply therefore with the applicable harmonized European standards listed
under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU

2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed
of as unsorted municipal waste in the European Union. For proper recycling, return
this product to your local supplier upon the purchase of equivalent new equipment,
or dispose of it at designated collection points. For more information see:
www.recyclethis.info

2006/66/EC (battery directive): This product contains a battery that cannot be

disposed of as unsorted municipal waste in the European Union. See the product
documentation for specific battery information. The battery is marked with this
symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury
(Hg). For proper recycling, return the battery to your supplier or to a designated
collection point. For more information see:www.recyclethis.info

Industry Canada ICES-003 Compliance

This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements.
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to
the following two conditions:
1. this device may not cause interference, and
2. this device must accept any interference, including interference that may cause undesired
operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils
radioexempts de licence. L'exploitation est autorisée aux deux conditions suivantes :
1. l'appareil ne doit pas produire de brouillage, et
2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage
est susceptible d'en compromettre le fonctionnement.
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a
type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce
potential radio interference to other users, the antenna type and its gain should be so chosen that
the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful
communication.
Conformément à la réglementation d'Industrie Canada, le présent émetteur radio peut fonctionner
avec une antenne d'un type et d'un gain maximal (ou inférieur) approuvé pour l'émetteur par
Industrie Canada. Dans le but de réduire les risques de brouillage radioélectrique à l'intention des
autres utilisateurs, il faut choisir le type d'antenne et son gain de sorte que la puissance isotrope

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rayonnée équivalente (p.i.r.e.) ne dépasse pas l'intensité nécessaire à l'établissement d'une

communication satisfaisante.
This equipment should be installed and operated with a minimum distance 20cm between the
radiator and your body.
Cet équipement doit être installé et utilisé à une distance minimale de 20 cm entre le radiateur et
votre corps.

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Contents
Chapter 1 Appearance ................................................................................................................ 1
Chapter 2 Terminal and Wiring Description ................................................................................. 3
2.1 Terminal Description .............................................................................................................. 3
Chapter 3 Installation ................................................................................................................. 5
3.1 Accessory Introduction .......................................................................................................... 5
3.2 Surface Mounting .................................................................................................................. 6
3.3 Flush Mounting ...................................................................................................................... 8
Chapter 4 Activation ................................................................................................................. 10
4.1 Activate Device Locally ......................................................................................................... 10
4.2 Activate Device via Web ....................................................................................................... 10
4.3 Activate Device via Client Software ...................................................................................... 11
Chapter 5 Local Configuration ................................................................................................... 12
5.1 Quick Configuration ............................................................................................................. 12
5.2 Authentication via Admin .................................................................................................... 18
5.3 Forget Admin Password ....................................................................................................... 20
5.4 User Management ............................................................................................................... 22
5.5 Network Parameters Settings .............................................................................................. 24
5.5.1 Edit Wired Network Parameters ................................................................................. 24
5.5.2 Connect to Wi-Fi ......................................................................................................... 26
5.5.3 Cloud Service Settings ................................................................................................. 27
5.5.4 Device Hotspot ............................................................................................................ 27
5.6 Local Settings ....................................................................................................................... 28
5.7 Preference Settings .............................................................................................................. 30
5.8 Set Face Parameters ............................................................................................................. 31
5.9 System Maintenance ............................................................................................................ 32
Chapter 6 Local Operation ........................................................................................................ 35

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6.1 Call from the Device ............................................................................................................. 35

6.1.1 Call Resident ............................................................................................................... 35
6.1.2 Call Center ................................................................................................................... 38
6.2 Unlock Door ......................................................................................................................... 38
6.2.1 Unlock by Password .................................................................................................... 38
6.2.2 Unlock by Face ............................................................................................................ 38
6.2.3 Unlock by Presenting Card .......................................................................................... 38
6.2.4 Unlock by QR Code ..................................................................................................... 38
Chapter 7 Quick Operation via Web Browser ............................................................................ 40
7.1 Change Password ................................................................................................................. 40
7.2 Select Language ................................................................................................................... 40
7.3 Time Settings ........................................................................................................................ 40
7.4 Administrator Settings ......................................................................................................... 41
7.5 No. and System Network ..................................................................................................... 41
Chapter 8 Operation via Web Browser ...................................................................................... 43
8.1 Login .................................................................................................................................... 43
8.2 Forget Password ................................................................................................................... 43
8.3 Overview .............................................................................................................................. 43
8.4 Person Management ............................................................................................................ 45
8.5 Device Management ............................................................................................................ 47
8.6 Configuration ....................................................................................................................... 48
8.6.1 Set Local Parameters ................................................................................................... 48
8.6.2 View Device Information ............................................................................................. 48
8.6.3 Set Time ...................................................................................................................... 48
8.6.4 Set DST ........................................................................................................................ 49
8.6.5 Change Administrator's Password ............................................................................... 49
8.6.6 Online Users ................................................................................................................ 49
8.6.7 View Device Arming/Disarming Information .............................................................. 50

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8.6.8 Network Settings ......................................................................................................... 50

8.6.9 Set Video and Audio Parameters ................................................................................ 53
8.6.10 Set Image Parameters ............................................................................................... 55
8.6.11 Motion Detection ...................................................................................................... 56
8.6.12 Event Linkage ............................................................................................................ 57
8.6.13 Access Control Settings ............................................................................................. 57
8.6.14 Intercom Settings ...................................................................................................... 61
8.6.15 Set Card Security ....................................................................................................... 64
8.6.16 Set Biometric Parameters ......................................................................................... 64
8.6.17 Set Screen Display ..................................................................................................... 66
8.6.18 Upgrade and Maintenance ....................................................................................... 67
8.6.19 Device Debugging ..................................................................................................... 68
8.6.20 Set Protocol Testing ................................................................................................... 68
8.6.21 Security Audit Log ..................................................................................................... 68
8.6.22 Certificate Management ........................................................................................... 69

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Chapter 1 Appearance

Figure 1-1 Device Appearance

Table 1-1 Description

No. Description
1 IR Light
2 Microphone
3 IR Light
4 Camera
5 Touch Screen
6 Button
7 TF Card Slot

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No. Description
8 Debugging Port
9 TAMPER
10 Terminals
11 Network Interface
12 Loudspeaker

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Chapter 2 Terminal and Wiring Description

2.1 Terminal Description

Figure 2-1 Terminal Description

Table 2-1 Description of Terminal and Interfaces

Name Interface Description
DOOR NC2 Door Lock Relay Output 2 (NC)
COM2 Common Interface
NO2 Door Lock Relay Output 2 (NO)
NC1 Door Lock Relay Output 1 (NO)
COM1 Common Interface
NO1 Door Lock Relay Output 1 (NO)
ALARM IN AI1 Alarm Input 1 (For the access of Door Contact)
AI2 Alarm Input 2 (For the access of Door Contact)
AI3 Alarm Input 3 (For the access of Exit Button)
AI4 Alarm Input 4 (For the access of Exit Button)
GND Grounding
RS-485 485+ RS-485 Communication Interface

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Name Interface Description

485-
Power Input GND 12 VDC Input

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Chapter 3 Installation

Note
● Make sure the device in the package is in good condition and all the assembly parts are included.
● Make sure your power supply matches your door station.
● Make sure all the related equipment is power-off during the installation.
● Check the product specification for the installation environment.

3.1 Accessory Introduction

Figure 3-1 Installation Plate

Note
The dimension of plate for door station is: 160.3 mm × 86 mm.

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3.2 Surface Mounting

Steps
1. Stick the mounting template on the wall. Drill screw holes according to the mounting template.
Remove the template from the wall.

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Figure 3-2 Mounting Template

2. Secure the mounting plate on the gang box with the 4 supplied screws (SC-KA4X25). Remove the
back cover and route the cable through the cable hole, wire the cables and insert the cables in
the gang box.

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3. Align the device with the mounting plate, and secure the device on the mounting plate with 1
supplied screw (SC-M3X8NL-SUS316L-GB78).

Figure 3-3 Surface Mounting

3.3 Flush Mounting

Steps
1. Make sure the gang box is installed on the wall.
2. Secure the mounting plate on the gang box with the four supplied screws (SC-KA4X25).
3. Remove the back cover and route the cable through the cable hole, wire the cables and insert
the cables in the gang box.
4. Align the device with the mounting plate, and secure the device on the mounting plate with 1
supplied screw (SC-M3X8NL-SUS316L-GB78).

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Figure 3-4 Flush Mounting

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Chapter 4 Activation

4.1 Activate Device Locally

You are required to activate the device first by settings a strong password for it before you can use
the device.
Steps
1. Power on the device to enter the activation page automatically.
2. Create a password and confirm it.

Note
You can tap to enable or disable password reveal.
3. Tap Next to finish activation.

Note
We highly recommend you to create a strong password of your own choosing (using a minimum
of 8 characters, including at least three kinds of following categories: upper case letters, lower
case letters, numbers, and special characters) in order to increase the security of your product.
And we recommend you change your password regularly, especially in the high security system,
changing the password monthly or weekly can better protect your product.
What to do next
After activating the device, the quick configuration page will pop-up automatically. Refers to Quick
Configuration for details.

4.2 Activate Device via Web

You are required to activate the device first by setting a strong password for it before you can use
the device.
Default parameters of the door station are as follows:
● Default IP Address: 192.0.0.65.

● Default Port No.: 8000.

● Default User Name: admin

Steps
1. Power on the device, and connect the device to the network.
2. Enter the IP address into the address bar of the web browser, and click Enter to enter the
activation page.

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Note
The computer and the device should belong to the same subnet.
3. Create and enter a password into the password field.
4. Confirm the password.
5. Click OK to activate the device.

4.3 Activate Device via Client Software

You can only configure and operate the door station after creating a password for the device
activation.
Default parameters of door station are as follows:
● Default IP Address: 192.0.0.65.

● Default Port No.: 8000.

● Default User Name: admin.

Steps
1. Run the client software, click Maintenance and Management → Device Management → Device
to enter the page.
2. Click Online Device.
3. Select an inactivated device and click Activate.
4. Create a password, and confirm the password.

Note
We highly recommend you to create a strong password of your own choosing (using a minimum
of 8 characters, including at least three kinds of following categories: upper case letters, lower
case letters, numbers, and special characters) in order to increase the security of your product.
And we recommend you change your password regularly, especially in the high security system,
changing the password monthly or weekly can better protect your product.
5. Click OK to activate the device.

Note
● When the device is not activated, the basic operation and remote operation of device cannot
be performed.
● You can hold the Ctrl or Shift key to select multiple devices in the online devices, and click the
Activate button to activate devices in batch.

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Chapter 5 Local Configuration

5.1 Quick Configuration

After selecting the language, the quick configuration page will pop up automatically.
Steps
1. Select the system language and tap NEXT.

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Figure 5-1 Select Language

2. Set password reset method and tap NEXT.
- Enter the Reserved Email address, then you can reset the admin password by email.

Note
On the security questions settings page, you can tap Change to Reserved Email to modify the
password reset method.

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Figure 5-2 Password Reset by Setting Reserved Email Address

- Tap Change to Security Question. Select 3 security questions from deficiency list and enter
the answers of the questions, then you can reset the password by answering security
questions.

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 Video Intercom Villa Door Station User Manual

Figure 5-3 Password Reset by Setting Security Questions

3. Set network parameters and tap NEXT.

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 Video Intercom Villa Door Station User Manual

Figure 5-4 Wired Network

Set the IP address, Subnet Mask and Gateway manually.
Enable DHCP, the device will get network parameters automatically.

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 Video Intercom Villa Door Station User Manual

Figure 5-5 Wireless Network

4. Enable the cloud service functions and create a verification code. Tap NEXT.

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 Video Intercom Villa Door Station User Manual

Figure 5-6 Cloud Service

5. Tap Next to finish wizard.

5.2 Authentication via Admin

You can configure the parameters of the device on the menu page. You should authenticate to
enter the menu.

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If you want to authenticate via face or card, you should add administrator first. Refers to User
Management for details.
Steps
1. Hold the screen to enter the authentication page.
2. You can enter the admin password or authentication via face or card to enter the menu.

Note
Admin password is set as activation password.

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Figure 5-7 Menu Page

5.3 Forget Admin Password

Admin password is used for authenticating to enter the local configuration menu. If you forget the
password, you can change it by entering security questions' answers.
Steps
1. Hold the main page to enter the authentication page.

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 Video Intercom Villa Door Station User Manual

Figure 5-8 Authentication Page

2. Tap Forgot Password.
3. Change the admin password via entering answers of security questions or email address.
4. Create and confirm a new password.

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5.4 User Management

On the user management page, you can add new users, configure the user's room information,
card information, and face information.
Before You Start
Authenticate and enter the menu first. Refers to Authentication via Admin for details.
Steps
1. On the menu, tap Person to enter the settings page.

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Figure 5-9 User Management

2. Tap + to enter the add user page.
3. Set Name, Room No. and Floor No..
4. Add Face.
1) Tap Face Picture, and point the face at the camera.
2) Tap to add the face.
3) Tap to enable the settings.
5. Add Card.
1) Tap Card, and tap + to enter the add card page.

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2) Enter the card No. manually or present the card in the card presenting area to obtain the card
No.
3) Tap OK to enable the settings.
6. Set User Role as Normal User or Administrator.
7. Exit the settings page.

5.5 Network Parameters Settings

The device support wired network, wireless network, cloud service settings and hotspot.

5.5.1 Edit Wired Network Parameters

The device should be connected to the network.
Before You Start
Authenticate and enter the menu first. Refers to Authentication via Admin for details.
Steps
1. On the menu, tap Network → Wired Network to enter the settings page.

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 Video Intercom Villa Door Station User Manual

Figure 5-10 Wired Network Settings

2. Edit the wired network parameters.
- Edit the wired network parameters manually.
- Enable DHCP, and the system will get the parameters automatically.

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5.5.2 Connect to Wi-Fi

Before You Start
Authenticate and enter the menu first. Refers to Authentication via Admin for details.
Steps
1. On the menu, tap Network → Wi-Fi to enter the settings page.

Figure 5-11 Wi-Fi Settings

2. Slide to enable the function.

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3. Select a Wi-Fi and enter the password to connect.

5.5.3 Cloud Service Settings

Enable the function, you can configure the device via mobile client remotely.
Before You Start
Authenticate and enter the menu first. Refers to Authentication via Admin for details.
Steps
1. On the menu, tap Network → Hik-Connect to enter the settings page.

2. Slide to enable the function.

3. Edit the Server IP and create a Verification Code.
4. You can tap QR Code, then scan the QR code on the screen to add device.
5. Tap √ to save the settings.

5.5.4 Device Hotspot

Set the device hotspot.
On the menu, tap Network → Hotspot to enter the settings page.

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 Video Intercom Villa Door Station User Manual

Figure 5-12 Hotspot

Click to enable Hotspot. Set hotspot Name and Password.
Click Save.

5.6 Local Settings

Steps
1. Tap Local on the settings page.

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 Video Intercom Villa Door Station User Manual

Figure 5-13 Local Settings

2. Tap Language and select a language at your needs.
3. Tap Number Configuration and set the building No., floor No., room No., community No., and
unit No. Tap < to save the settings.
4. Tap Sound Settings to edit Voice Volume. You can silde to enable/disable Touch Sound.
5. Tap Call Settings to set Max. Communication Time and Max. Message Duration.
6. Tap to enable Normally Open and Call Management Centerat your needs.
7. Tap Brightness and drag the block to adjust the screen light.

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8. Tap Password to change device password.

Note
When you are hijacked and forced to open the door, you can enter the Duress Code. An alarm
will be triggered to notify the HCC secretly.
The duress code and the unlock password cannot be the same.

5.7 Preference Settings

You can set the theme mode to access or advertisement mode.
Steps
1. Tap Preference to enter the preference settings page.

Figure 5-14 Preference Settings

2. Tap Theme Color to set the color of the page as Dark or Light.
3. You can set the theme of the prompt window on the authentication page. You can select Theme
Mode as Access Mode, or Advertisement Mode.
Access Mode
The face recognition page will display the live view page.
Advertisement Mode

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After selecting this mode, the advertising area and identification authentication area of the
device will be displayed on separate screens. Video and advertising information playback,
welcome speech display are supported.
4. Slide to enable functions including Call, Password, Open Door via QR Code and Face
Recognition on Main page. Enable the functions according to your actual needs.
5. You can tap Live View to have a preview of the page after finishing configuration.

5.8 Set Face Parameters

You can customize the face parameters to improve the face recognition performance.
Long tap on the initial page for 3 s and login the menu page. Tap Biometrics.

Figure 5-15 Face Settings

After enabling the face with mask detection, the system will recognize the captured face with mask
picture. You can set Face with Mask & Face (1:N)、ECO Mode (1:N) Threshold, and Prompt
Method.
Face with Mask & Face (1:N)
Set face with mask 1:N matching threshold. The larger the value, the smaller the false accept
rate and the larger the false rejection rate. The maximum value is 100.
ECO Mode (1:N) Threshold

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After enabling the ECO mode, you can set the face with mask function. You can set the
threshold.
Set the matching threshold when authenticating via ECO mode 1:N matching mode. The larger
the value of the threshold, the fault acceptance rate will be lower and the false rejection rate
will be higher when authenticating via face. The maximum value is 100.
Prompt Method
Set None、Reminder of Wearing, and Must Wear.
None
If the person do not wear a face mask when authenticating, the device will not prompt a
notification.
Reminder of Wearing
If the person do not wear a face mask when authenticating, the device prompts a
notification and the door will open.
Must Wear
If the person do not wear a face mask when authenticating, the device prompts a
notification and the door keeps closed.

5.9 System Maintenance

You can restore the device, upgrade system, reboot device or view device information, capacity
and user manual on the system maintenance page.
Tap Maint. on the settings page to enter the system maintenance page.

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Figure 5-16 System Maintenance

System Information
You can view the device model, serial No., APP version and disclaimer.
Capacity
You can view the used and total capacity of user, face and card.
Device Upgrade
Tap Upgrade to get the upgrade package online.

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User Manual
You can scan the QR code to get the user manual.
Restore to Factory Settings
Tap Restore to Factory Settings to restore all parameters and reboot the system.
Restore to Default Settings
Tap Restore to Default Settings to restore the default settings and reboot the system.
Reboot
Tap to reboot the device.

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Chapter 6 Local Operation

6.1 Call from the Device

Door station supports calling users or management center.

6.1.1 Call Resident

Call Resident from Door Station

On the main page, tap to enter the calling page.

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Figure 6-1 Calling

Enter the Room No., and tap to call residents.

Note
After configuring the button on web, the residents here can be indoor station or HC team (HCC).
Tap contact button to enter the contact list. Select a contact from the list to call.

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Figure 6-2 Contacts

Call Resident from Outer Door Station

On the main page of the outer door station, tap Call to enter the calling page.
Enter Phase No. + # + Building No. + # + Unit No. + # + Room No., and tap Call again to call
residents.
Enter Phase No. + # + Room No., and tap Call again to call residents.

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6.1.2 Call Center

On the settings page, tap Local and enable Call Management Center to set the calling shortcut key.
Tap on the main page to call management center administrator. Tap cancel button to cancel
during calling management center.

6.2 Unlock Door

You can unlock door station in following methods: Unlock by password, unlock by card, unlock by
face, and unlock by QR code.

6.2.1 Unlock by Password

Tap call button on the main page to enter the calling page.
Enter 【 # + Public Password 】, and tap unlock button.

6.2.2 Unlock by Face

Note
Make sure that you have added your face picture to the device. Refers to the User Management for
details.

Face forward at the camera to unlock.

Note
● Face recognition distance: 0.5 m to 2 m
● Face recognition duration: ＜ 0.2 s per person

6.2.3 Unlock by Presenting Card

Note
Make sure you have issued the card to the device. Refers to User Management for details.

Present the card on the card reading area to unlock.

6.2.4 Unlock by QR Code

Door station supports unlock by QR code. You can generate a QR code through the mobile phone
client, and use the door station camera to scan the mobile phone QR code to open the door.

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Steps

Note
● Make sure that the door station IP has been added to the indoor station, and the indoor station
and the door station can communicate normally.
● Make sure that the door station is connected to the network.
● QR code is for visitors only.

1. Installing Hik-Central Pro on your PC.

2. Register user accounts according to the prompts, and log in.
3. Follow the prompts to add the indoor station by scanning the QR code/barcode or manually
entering the serial number.
4. Enter unlock by QR code page and generate the QR code.
5. On the main page of door station, tap down button to enter the unlock by QR code page.
6. Aim the QR code generated by the phone at the camera and scan the code to open the door.

Note
● It is recommended that when installing the door station, try to select a location that does not
cause reflections, otherwise it may affect the QR code scanning. If it is acrylic door station,
make sure that the membrane on the surface of the door machine has been torn off.
● It is recommended to align the mobile phone's QR code with the door station camera
horizontally when scanning the QR code.
● QR code recognition is not supported at night.

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Chapter 7 Quick Operation via Web Browser

7.1 Change Password

You can change the device password.
Click in the top right of the web page to enter the Change Password page. You can set security
questions from the drop-down list and fill in the answers.
You can set the reserved E-mail address for password reset.
Click Next to complete the settings.

7.2 Select Language

You can select a language for the device system.
Click in the top right of the web page to enter the wizard page.
Click Next on the change password page. You can select a language for the device system from the
drop-down list.
By default, the system language is English.

Note
After you change the system language, the device will reboot automatically.

Click Next to complete the settings.

7.3 Time Settings

Set Time and DST

Click → Time Settings .
Time Zone
Select the device located time zone from the drop-down list.
Time Sync.
NTP
You should set the NTP server's IP address, port No., and interval.
Manual
By default, the device time should be synchronized manually. You can set the device time
manually or check Sync. with Computer Time to synchronize the device time with the
computer's time.

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Server Address Type/Server Address/NTP Port/Interval

You can set the server address type, server address, NTP port, and interval.
DST Settings
Enable DST.
Set the DST start time, end time and bias time.
Click Next to complete the settings.

7.4 Administrator Settings

Steps
1. Click in the top right of the web page to enter the wizard page. After setting device language,
time, environment and privacy, you can click Next to enter the Administrator Settings page.
2. Enter the employee ID and name of the administrator.
3. Select a credential to add.

Note
You should select at least one credential.
1) Click Add Face to upload a face picture from local storage.

Note
The uploaded picture should be within 200 KB, in JPG、JPEG、PNG format.
2) Click Add Card to enter the Card No. and select the property of the card.

Note
Up to 5 cards can be supported.
Click Next to save the settings and go to the next paramater. Or click Skip to skip administrator
settings.

7.5 No. and System Network

Steps
1. Click in the top right of the web page to enter the wizard page. After previous settings, you
can click Next to enter the No. and System Network settings page.
2. Set the device type.
If set the device type as Door Station or Outer Door Station, you can set the Community No.,
Building No., Unit No., Floor No., and Door Station No.
If set the device type as Outer Door Station, you can set outer door station No., and community
No.
3. Set Registration Password, Main Station IP and Private Server IP.

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4. Optional: Click to Enable Protocol 1.0.

5. Click Complete to save the settings after the configuration.

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Chapter 8 Operation via Web Browser

8.1 Login
You can login via the web browser or the remote configuration of the client software.

Note
Make sure the device is activated.

Login via Web Browser

Enter the device IP address in the address bar of the web browser and press Enter to enter the
login page.
Enter the device user name and the password. Click Login.
Login via Remote Configuration of Client Software
Download and open the client software. After adding the device, click to enter the Configuration
page.

8.2 Forget Password

If you forget the password when logging in, you can change the password by email address or
security questions.
On the login page, click Forget Password.
Select Verification Mode.
Security Question Verification
Answer the security questions.
E-mail Verification
1. Export the QR code and send it to [email protected] as attachment.
2. You will receive a verification code within 5 minutes in your reserved email.
3. Enter the verification code into the verification code field to verify your identification.
Click Next, create a new password and confirm it.

8.3 Overview
You can view the live video of the device, linked device, person information, network status, basic
information, and device capacity.

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Figure 8-1 Overview Page

Function Descriptions:
Door Status
Click to view the device live view.

Set the volume when starting live view.

Note
If you adjust the volume when starting two-way audio, you may hear a repeated sounds.

You can capture image when starting live view.

Select the streaming type when starting live view. You can select from the main stream, sub
stream or third stream.

Full screen view.

/ / /
The door status is open/closed/remaining open/remaining closed.
Controlled Status
You can control the door1 or door2 to be opened, closed, remaining open or remaining
closed according to your actual needs.
Link Device
You can view the quantity and status of linked devices.
Person Information

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You can view the added and not added information of person face and card.
Network Status
You can view the connected and registered status of wired network, wireless network, cloud
service and SIP.
Basic Information
You can view the model, serial No. and firmware version.
Device Capacity
You can view the person, face, and card capacity.
View More
You can click View More to Device Management .

8.4 Person Management

Click Add to add the person's information, including the basic information, certificate,
authentication and settings.

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Figure 8-2 Add Person

Add Basic Information

Click Person Management → Add to enter the Add Person page.
Add the person's basic information, including the employee ID, the person's name, floor No., and
room No.
Click Save to save the settings.
Set Permission Time
Click Person Management → Add to enter the Add Person page.
Enable Long-Term Effective User, or set Validity Period and the person can only has the permission
within the configured time period according to your actual needs.
Click Save to save the settings.
Add Face Picture
Click Person Management → Add to enter the Add Person page.
Click + on the right to upload a face picture from the local PC.

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Note
The picture format should be JPG or JPEG or PNG, and the size should be less than 200 KB.

Click Save to save the settings.

Add Card
Click Person Management → Add to enter the Add Person page.
Click Add Card, enter the Card No. and select the Property, and click OK to add the card.

Note
Up to 5 cards can be added.
Click Save to save the settings.

8.5 Device Management

You can manage the linked device on the page.
Steps
1. Click Device Management to enter the settings page.
2. Click Search Online Device to search for the online devices automatically.
3. Click Add to add the indoor station or sub door station. Enter the parameters and click OK to
add.
4. Click Import. Enter the information of the device in the template to import devices in batch.
5. Click Export to export the information to the PC.
6. Select the device and click Delete to remove the selected device from the list.
7. Click Device Upgrade and import upgrading package to install the latest version.
8. Click Upgrade Status to view the upgrading process.
9. Click to enable Synchronization Settings.

Note
If enabled, the current device's settings will be synchronized to other devices.
10. Click Refresh to get the device information.
11. Optional: Set Device Information.
Edit Device Information Click to edit device information.
Delete Device Information Click to delete device information from the list.
Search Devices Select Status and Device Type to search devices.

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8.6 Configuration

8.6.1 Set Local Parameters

Set the live view parameters, picture and clip settings.

Set Live View Parameters

Click Configuration → Local to enter the Local page. Configure the stream type, the play
performance and click Save.
Picture and Clip Settings
Click Configuration → Local to enter the Local page. Select image format, saving path and click
Save.
You can also click Open to open the file folder to view details.

8.6.2 View Device Information

View the device name, device No., system type, language, model, serial No., version, number of
channels, IO input, RS-485, register number, alarm input, alarm output, and device capacity, etc.
Click Configuration → System → System Settings → Basic Information to enter the configuration
page.
You can view the device name, device No., system type, language, model, serial No., version,
number of channels, IO input, RS-485, register number, alarm input, alarm output, and device
capacity, etc.

8.6.3 Set Time

Set the device's time, time zone, synchronization mode, server address, NTP port, and interval.
Click Configuration → System → System Settings → Time Settings .
Click Save to save the settings after the configuration.
Time Zone
Select the device located time zone from the drop-down list.
Time Sync.
NTP
You should set the NTP server's IP address, port No., and interval.
Manual

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By default, the device time should be synchronized manually. You can set the device time
manually or check Sync. with Computer Time to synchronize the device time with the
computer's time.
Server Address Type/Server Address/NTP Port/Interval
You can set the server address type, server address, NTP port, and interval.

8.6.4 Set DST

Steps
1. Click Configuration → System → System Settings → Time Settings .
2. Enable DST.
3. Set the DST start time, end time and bias time.
4. Click Save to save the settings.

8.6.5 Change Administrator's Password

Steps
1. Click Configuration → System → User Management .
2. Click .
3. Enter the old password and create a new password.
4. Confirm the new password.
5. Click Save.

Caution
The password strength of the device can be automatically checked. We highly recommend you
change the password of your own choosing (using a minimum of 8 characters, including at least
three kinds of following categories: upper case letters, lower case letters, numbers, and special
characters) in order to increase the security of your product. And we recommend you change
your password regularly, especially in the high security system, changing the password monthly
or weekly can better protect your product.
Proper configuration of all passwords and other security settings is the responsibility of the
installer and/or end-user.

8.6.6 Online Users

The information of users logging into the device is shown.
Go to Configuration → System → User Management → Online Users to view the list of online
users.

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8.6.7 View Device Arming/Disarming Information

View device arming type and arming IP address.
Go to Configuration → User Management → Arming/Disarming Information .
You can view the device arming/disarming information. Click Refresh to refresh the page.

8.6.8 Network Settings

Set TCP/IP, Wi-Fi parameters, and device hotspot.

Set Basic Network Parameters

Click Configuration → Network → Network Settings → TCP/IP .

Figure 8-3 TCP/IP Settings

Set the parameters and click Save to save the settings.
DHCP
If disable the function, you should set the IPv4 address, IPv4 subnet mask, IPv4 default gateway,
preferred DNS server and the Alternate DNS server.
If you check the function, the system will allocate the IPv4 address, IPv4 subnet mask, the IPv4
default gateway, preferred DNS server and the Alternate DNS server automatically.
DNS Server

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Set the preferred DNS server and the Alternate DNS server according to your actual need.

Set Wi-Fi Parameters

Set the Wi-Fi parameters for device wireless connection.
Steps

Note
The function should be supported by the device.
1. Click Configuration → Network → Network Settings → Wi-Fi .
2. Check Wi-Fi.
3. Select a Wi-Fi
- Click Connect of a Wi-Fi in the list and enter the Wi-Fi password.
- Click Manual Add and enter a Wi-Fi's SSID, working mode, security mode, and password. Click
OK.
4. Set the WLAN parameters.
1) Set the IP address, subnet mask, and default gateway. Or enable DHCP and the system will
allocate the IP address, subnet mask, and default gateway automatically.
5. Set the DNS server. Set the preferred DNS server and alternate DNS server. Or enable DHCP and
the system will allocate the preferred DNS server and alternate DNS server automatically.
6. Click Save.

Network Service
Set the HTTP, HTTPS, HTTP Listening, RTSP and FTP parameters.
Click Configuration → Network → Network Service → HTTP(S) .
HTTP
It refers to the port through which the browser accesses the device. For example, when the
HTTP Port is modified to 81, you need to enter http://192.0.0.65:81 in the browser for login.
HTTPS
Set the HTTPS for accessing the browser. Certificate is required when accessing.
HTTP Listening
The device can send alarm information to the event alarm IP address or domain name via HTTP
protocol/HTTPS protocol. Edit the event alarm IP address or domain name, URL, port, and
protocol.

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Note
The event alarm IP address or domain name should support the HTTP protocol/HTTPS protocol
to receive the alarm information.
RTSP
Click Configuration → Network → Network Service → RTSP .
It refers to the port of real-time streaming protocol.
FTP
Click Configuration → Network → Network Service → FTP .
Check to Enable FTP.
Select Server Type. Input the Server IP Address and Port. Configure the user name and
password server login. Set the Directory Structure, Parent Directory and Child Directory. Set
the Delimiter and select Named Item and Named Element.

Note
If you enable Anonymous, you will not need to set user name or password.

Device Hotspot
Set the device hotspot.
Steps
1. Click Network → Network Settings → Device Hotspot .

Figure 8-4 Device Hotspot

2. Slide to enable/disable device hotspot.
3. Set hotspot Name and Password.

Platform Access
Platform access provides you an option to manage the devices via platform.
Steps
1. Click Configuration → Network → Device Access → Hik-Connect to enter the settings page.

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Note
Hik-Connect is an application for mobile devices. With the App, you can view live image of the
device, receive alarm notification and so on.
2. Check Enable to enable the function.
3. Optional: Check the checkbox of Custom, and you can set the server address by yourself.
4. Enter the server IP address, and verification code.

Note
● 6 to 12 letters (a to z, A to Z) or numbers (0 to 9), case sensitive. You are recommended to use

a combination of no less than 8 letters or numbers.

● The verification code cannot be 123456 or abcdef (case non-sensitive0).

5. Click Save to enable the settings.

Device Access Setting

Steps
1. Click Configuration → Network → Device Access → SIP to enter the settings page.
2. Check Enable VOIP Gateway.
3. Configure the SIP parameters.
4. Click Save to enable the settings.
5. Click Configuration → Network → Device Access → SDK Server to enter the settings page.
6. Set the Server Port. It refers to the port through which the client adds the device.

8.6.9 Set Video and Audio Parameters

Set the image quality and resolution.

Set Video Parameters

Click Configuration → Video/Audio → Video .

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Figure 8-5 Video Settings Page

Set the stream type, the video type, the resolution, the bitrate type, the video quality, the frame
rate, the Max. bitrate, the video encoding, and I Frame Interval.
Click Save to save the settings after the configuration.

Figure 8-6 Audio Settings

Set the stream type, audio encoding, input volume, output volume and speak volume according to
your actual needs.
You can check then click to enable/disable SIP Audio Encoding according to your actual needs.
For Enabled Encoding, you can pull to adjust the sequence.
Click Save to save the settings.

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8.6.10 Set Image Parameters

You can adjust the image parameters, video parameters, supplement parameters and capture
interval.
Steps
1. Click Configuration → Image .

Figure 8-7 Image Settings

2. Configure the parameters to adjust the image.
Image Adjustment
Drag the block or enter the value to adjust the live video's brightness, contrast, saturation,
and sharpness.
Video Adjust
Set the video frame rate when performing live view remotely. After changing the standard,
you should reboot the device to take effect.
PAL
25 frames per second. Suitable for mainland China, Hong Kong (China), the Middle East
countries, Europe countries, etc.
NTSC
30 frames per second. Suitable for the USA, Canada, Japan, Taiwan (China), Korea, the
Philippines, etc.
Backlight
Enable or disable WDR.

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When there are both very bright and very dark areas simultaneously in the view, WDR
balances the brightness level of the whole image and provide clear images with details.
Image Fusion
Wen the environment is dark, you can select Auto to enable the image fusion function. The
live view page will display the fusion image.
Select Disable to disable the function.
3. Click Restore Default Settings to restore the parameters to the default settings.

8.6.11 Motion Detection

Motion detection detects the moving objects in the configured security area, and a series of
actions can be taken when the alarm is triggered.
Steps
1. Click Configuration → Event → Event Detection → Motion to enter the settings page.

Figure 8-8 Motion Detection

2. Drag the block or set value to adjust sensitivity.
3. Click Modify to edit the arming schedule.
4. Click on the time bar and drag to select the time period. Click Save to save the settings.
5. Click to enable Notify Security Center.

Note
Send an exception or alarm signal to the remote management software when an event occurs.
6. Click Save to enable the settings.

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8.6.12 Event Linkage

Set linked actions for events.
Steps
1. Click Configuration → Event → Event Detection → Linkage Settings to enter the page.

Figure 8-9 Event Linkage

2. Select device event or door event.
3. Click to enable or disable Notify Security Center for event.

Note
Send an exception or alarm signal to the remote management software when an event occurs.

8.6.13 Access Control Settings

Set Authentication Parameters

Click Configuration → Access Control → Authentication Settings .

Note
The functions vary according to different models. Refers to the actual device for details.

Figure 8-10 Set Authentication Parameters

Terminal
Terminal description is read-only.
Continuous Face Recognition Interval

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You can set the interval between 2 continuous recognition of a same person during the
authentication. In the configured interval, Person A can only recognized once. If another person
(Person B) has recognized during the interval, Person A can recognized again.

Note
The interval ranges from 1 s to 10 s.
Click Save to save the settings after the configuration.

Set Door Parameters

Click Configuration → Access Control → Door Parameters .
Door No.
Select the device corresponded door No.
Door Name
You can create a name for the door.
Open Duration
Set the door unlocking duration. If the door is not opened for the set time, the door will be
locked.
Relay Reverse
Click to enable or disable relay reverse.
Enable QR Code Auth.
Click to enable or disable QR Code Authentication.
Enable Face Auth.
Click to enable or disable face Authentication.
Click Save to save the settings after the configuration.

Elevator Control
Steps
1. Click Configuration → Access Control → Elevator Control Parameters .

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Figure 8-11 Access Control and Elevator Control

2. Click to enable Elevator Control.
3. Set the elevator parameters.
Elevator No.
Select an elevator No.
Main Elevator Controller Model
Select an elevator controller.
Interface Type
If you select RS-485, make sure you have connected the device to the elevator controller with
RS-485 wire.
If you select Network Interface, enter the elevator controller's IP address, port No., user
name, and password for communication.
Negative Floor Capacity
Set the negative floor number.

Note
● Up to 4 elevator controllers can be connected to 1 device.
● Up to 10 negative floors can be added.
● Make sure the interface types of elevator controllers, which are connected to the same
device, are consistent.

Set Duress Code via PC Web

After configuring duress code, when encountering duress, enter the code to open the door. At the
same time, the access control system will report duress events.
Click Access Control → Parameter Settings → Door Parameters to enter the settings page.
Set duress code, and click Save.

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Note
Duress code and super password can’t be duplicated, usually consisting of 4 to 8 digits.

RS-485 Settings
Set the working mode to linked device.
Steps
1. Click Access Control → RS485 to enter the settings page.
2. Select the working mode.
3. Click Save to enable the settings.

Password Settings
Set public password.
Click Access Control → Password Settings to enter the page.
Click Add to add password.

Figure 8-12 Add Password

Set password and remarks and click to enable electric lock.
Click Save to save the settings.

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8.6.14 Intercom Settings

Device No. Settings

Steps
1. Click Device No. to enter the page.

Figure 8-13 Villa Door Station No. Settings

2. Select the device type from the drop-down list, and set the corresponding information including
Building No., Floor No., Door Station No., Community No. and Unit No.

Note
When you select Outer Door Station as Device Type, only Community No. and Outer Door No.
can be set.
3. Click Save to enable the device number configuration.

Linked Network Settings

Steps
1. Click Intercom → Session Settings to enter the settings page.

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Figure 8-14 Session Settings

2. Set Registration Password.
3. Set Main Station IP and VideoIntercom Server IP.
4. Enable Protocol 1.0.
5. Click Save to enable the settings.

Call Settings
Go to Configuration → Intercom → Call Settings to enter the page.
Configure Max. Communication Time and Max. Message Duration, and click Save.

Note
● Max. communication time between the module indoor station and client ranges from 90 s to
120 s. The call will end automatically when the actual calling duration is longer than the
configured one.
● Max. message duration ranges from 30 s to 60 s. The message will end automatically when the
actual message duration is longer than the configured one.

You can also select Calling Channel Settings according to your need.

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Figure 8-15 Call Settings

Press Button to Call

Steps
1. Click Intercom → Press Button to Call to enter the settings page.

Figure 8-16 Press Button to Call

2. Click Call Schedule Settings to create a new template plan.
1) Set Schedule Name.
2) drag to set weekly schedule for indoor station and center.
3) Click Add, set specific Start Time and End Time, and drag to set schedule for indoor station
and center.
4) Click Save.
3. Click to configure Button Settings and select a call schedule.

Note
You can configure the button to call the master station and resident.
Residents here include indoor station and HC team (HCC).
4. Click Save.

Number Settings
Link the room No. and SIP numbers.
Click Number Settings to enter the page.

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Figure 8-17 Number Settings

Click Add, set the Room No. and SIP numbers in the pop-up dialog box.

8.6.15 Set Card Security

Click Configuration → Card Settings → Card Type to enter the settings page.
Click to Enable Card Encryption Parameters and set the encryption sector. By default, Sector 13 is
encrypted. It is recommended to encrypt sector 13.
Click Save.

8.6.16 Set Biometric Parameters

Set Basic Parameters

Click Configuration → Smart → Smart .

Note
The functions vary according to different models. Refers to the actual device for details.

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Figure 8-18 Smart Settings Page

Click Save to save the settings after the configuration.
Face Anti-spoofing
Enable or disable the live face detection function. If enabling the function, the device can
recognize whether the person is a live one or not.

Note
Biometric recognition products are not 100% applicable to anti-spoofing environments. If you
require a higher security level, use multiple authentication modes.
Live Face Detection Security Level
After enabling the face anti-spoofing function, you can set the matching security level when
performing live face authentication.
Recognition Distance
Select the distance between the authenticating user and the device camera.
Application Mode
Select either others or indoor according to actual environment.
1:1 Matching Threshold
Set the matching threshold when authenticating via 1:1 matching mode. The larger the value,
the smaller the false accept rate and the larger the false rejection rate.
Face Recognition Timeout Value
Set the timeout value when face recognizing. If the face recognition time is longer than the
configured value, the system will pop up a prompt.

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ECO Mode
After enabling the ECO mode, the device will use the IR camera to authenticate faces in the low
light or dark environment. You can set the ECO mode threshold and ECO mode (1: N).
ECO Mode (1:N)
Set the matching threshold when authenticating via ECO mode 1:N matching mode. The larger
the value, the smaller the false accept rate and the larger the false rejection rate.
Force to Enable Night Mode
You can click to enable forced night mode when the ECO mode is enabled.

Set Recognition Area

Click Configuration → Smart → Area Configuration .
Drag the yellow frame in the live video, drag the block or set value to adjust the recognition area.
Only the face within the area can be recognized by the system.
Select Capture Interval from the dropdown list.
Click Save to save the settings.

8.6.17 Set Screen Display

You can set the display theme for the device.
Click Configuration → Preference → Screen Display .
You can select display theme for device authentication. You can select Theme Mode as
Authentication or Advertisement.
Click Save.

Notice Publication
You can set the notice publication for the device.
Click Configuration → Preference → Notice Publication .
Theme Management
Click Media Library Management → + to upload the picture from the local PC.
You can click +, and set Name and Type to create a theme. After creating the theme, click + in
the Theme Management panel to select pictures in the media library. Click OK to add pictures
to the theme.

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Note
● The maximum image file size is 10 MB.
● The supported image formats are .jpg and .jpeg.
● We recommend keeping the aspect ratio of the image/video the same as that of the screen,
otherwise it will automatically stretch to fill the screen.

Schedule Management
After you have created a theme, you can select the theme and draw a schedule on the time line.
Select the drawn schedule, and you can edit the exact start and end time.
Select the drawn schedule and you can click Clear or Clear All to delete the schedule.
Slide Show Interval
Enter a number to set the slide show interval. The picture will be changed according to the
interval.

8.6.18 Upgrade and Maintenance

Reboot device, restore device parameters, and upgrade device version.

Reboot Device
Click Maintenance and Security → Maintenance → Restart .
Click Restart to reboot the device.
Upgrade
Click Maintenance and Security → Maintenance → Upgrade .
Select an upgrade type from the drop-down list. Click and select the upgrade file from your
local PC. Click Upgrade to start upgrading.
If the device has been connected to Hik-Connect and network, when there is a new installation
package in Hik-Connect, you can click Upgrade after Online Update to upgrade the device system.

Note
Do not power off during the upgrading.

Restore Parameters
Click Maintenance and Security → Maintenance → Backup and Reset .
Restore All
All parameters will be restored to the factory settings. You should activate the device before
usage.
Restore

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The device will restore to the default settings, except for the device IP address and the user
information.

Import and Export Parameters

Click Maintenance and Security → Maintenance → Backup and Reset .
Export
Click Export to export the device parameters.

Note
You can import the exported device parameters to another device.
Import
Click and select the file to import. Click Import to start import configuration file.

8.6.19 Device Debugging

You can set device debugging parameters.
Steps
1. Click Maintenance and Security → Maintenance → Device Debugging .
2. You can set the following parameters.
Enable SSH
To raise network security, disable SSH service. The configuration is only used to debug the
device for the professionals.
Capture Network Packet
You can set the Capture Packet Duration, Capture Packet Size, and click Start Capture to
capture.

8.6.20 Set Protocol Testing

Select a protocol address, and enter the protocol to test. You can debug the device according to
the response header and returned value.
Go to Maintenance and Security → Maintenance → Protocol Testing .
Select a protocol address, and enter the protocol. Click Execute.
Debug the device according to the response header and returned value.

8.6.21 Security Audit Log

Steps
1. Click Maintenance and Security → Maintenance → Security Audit Log to enter the page.

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2. Slide to enable Log Upload Server, Encrypt Transmission and Verify Certificate.

3. You can edit Log Server Address, Log Server Port and Uploading Cycle.

Note
The range of Uploading Cycle is 1 to 24 hour.

8.6.22 Certificate Management

It helps to manage the server/client certificates and CA certificate.

Note
The function is only supported by certain device models.

Create and Install Self-signed Certificate

Steps
1. Go to Maintenance and Security → Security → Certificate Management .
2. In the Certificate Files area, select a Certificate Type from the drop-down list.
3. Click Create.
4. Input certificate information.
5. Click OK to save and install the certificate.
The created certificate is displayed in the Certificate Details area.

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The certificate will be saved automatically.

6. Download the certificate and save it to an asking file in the local computer.
7. Send the asking file to a certification authority for signature.
8. Import the signed certificate.
1) Select a certificate type in the Import Passwords area, and select a certificate from the local,
and click Install.
2) Select a certificate type in the Import Communication Certificate area, and select a certificate
from the local, and click Install.

Install Other Authorized Certificate

If you already has an authorized certificate (not created by the device), you can import it to the
device directly.
Steps
1. Go to Maintenance and Security → Security → Certificate Management .
2. In the Import Passwords and Import Communication Certificate areas, select certificate type
and upload certificate.
3. Click Install.

Install CA Certificate
Before You Start
Prepare a CA certificate in advance.
Steps
1. Go to Maintenance and Security → Security → Certificate Management .
2. Create an ID in the Import CA Certificate area.

Note
The input certificate ID cannot be the same as the existing ones.
3. Upload a certificate file from the local.
4. Click Install.

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