Manual 3 Management of The NVQF
Manual 3 Management of The NVQF
TR
AL
AI
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NI
NAL VOCAT
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Islamic Republic of Pakistan
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NAVTTC
Manual No. 3:
Management of the
NVQF
National Vocational Qualifications Framework
NVQF
To deliver a skilled and qualified workforce in Pakistan
Version 2
October 2017
Version 2
October 2017
Table of Contents
Introduction 1
Management of NVQF 2
NVQF Management Committee 2
Composition and Functions of NMC 3
Appendices 22
Appendix-1: CBT Monitoring Form 22
Appendix-2: CBT Trainee Survey Form 25
Glossary 27
Abbreviations used
The NVQF Quality Assurance (QA) system consists of five major interrelated and interconnected systems; 1)
Quality assurance of NVQF qualifications 2) Quality assurance of the delivery and conduct of training 3)
Quality assurance of assessment, 4) Quality assurance of the NVQF management system and 5) Monitoring
and evaluation of the NVQF (Fig: 1).
The two important components of the NVQF quality assurance system are “Quality Assurance of
Management”, and “Monitoring & Evaluation”, which are to be managed by NAVTTC in collaboration and
coordination with TEVTAs, Qualification Awarding Bodies (QABs), and other TVET service providers in
the public and private sectors. These bodies thus require having coherent policies, procedures and processes
to ensure efficient and effective management and implementation of the National Vocational Qualification
Framework.
This manual describes procedures and processes for management of the NVQF by public and private TVET
service providers at the national and provincial levels with their role and responsibilities, system for managing
equivalences of NVQF qualifications, procedures for monitoring & evaluation of NVQF, undertaking
periodic reviews of NVQF documents, and data requirements for maintaining the NVQ Registry System.
Efficient, effective and smooth management of NVQF impels for establishment of a well-defined
management structure at the national and provincial levels with clear role and responsibilities of management
bodies. An “NVQF Management Committee” (NMC) at the national level will be constituted to manage and
provide overall policy directions. NMC will ensure that NVQF level structure is appropriate, objectives are
being met, management of the NVQF system is effective and efficient and employers are satisfied with the
quality of NVQ graduates.
NAVTTC at the national level responsible for facilitation, coordination and regulation of technical education
and vocational training in the country under the NAVTTC Act of 2011 will act as secretariat of the NVQF
Management Committee.
The Executive Director NAVTTC or his nominee at the level of Director General will chair meeting of
NMC. The membership will include:
a) Provide overall management and policy directions on management and implementation of NVQF
b) Make policy decisions on matters arising during implementation of NVQF
c) Oversee that NVQF objectives are appropriate and are being met and employers are satisfied with
quality of NVQs graduates
d) Ensure efficiency, consistency and integrity of the NVQF operations as per guidelines prescribed in
the operational manuals
e) Examine continued validity and utility of NVQF qualification certificates and records of
achievements
f) Align NVQs development and introduction as per national skill demand and with key international
labour markets
g) Undertake anyother matter arising as a result of NVQs implementation
The composition and terms of reference will be notified by NAVTTC in consultations with all stakeholdrs.
The “NVQF Support Unit” (NSU) manned with professionally competent staff established at NAVTTC will
act as secretariat for convening meetings of the committee. The meetings may be held on quarterly and/or
on need basis. Two-third quorum will be required for meeting of the committee.
The NVQF management bodies i.e. NAVTTC at the national level, TEVTAs and QABs at the provincial
levels and TVET service providers in the private sector such as Punjab Vocational Training Council, Lahore
will establish NVQF Supports Units (NSUs) to manage and coordinate implementation of national
vocational qualifications in the institution under their jurisdiction. NSU of NAVTTC will coordinate with
NSUs of all provincial TVET service providers (TEVTAs, QABs and Private Sector TVET bodies) and lead
all activities related to management, implementation and monitoring of the NVQs (Fig 3).
Provincial TVET authorities in the public and private sector such as TVETAs and PVTC, Lahore has
important role in management of the NVQF. While they will participate in policy discussions in NMC
meetings, they also have a particular role in supplying the resources needed by the institutions introducing
NVQs. NVQF assessment and certification will be managed through the Qualification Awarding Bodies
(QABs). They are critical to the validity and acceptability of NVQF qualifications. The QABs need to
consistently operate according to NVQF operational procedures. Any SOPs developed by the QAB to assist
with operations must comply with NVQF operational procedures and templates.
The paragraphs below list responsibilities of NSUs of NAVTTC, TEVTAs and QABs in managing the
implementation of NVQF.
a) Coordinate and liaise with NSU of NAVTTC for convening meetings of the NVQF management
committee and assist in implementing decisions of the committee
b) Process requests for development, registration and review of national vocational qualifications,
recieved from TVET institutions/ agencies with NSU of NAVTTC
c) Manage and coordinate for meetings of the CCDTE and techncial committees in associations with
respective QABs
d) Undertake NVQF review and modification on the basis of M & E reports and feedback recieved
e) Arrange for training of managers, instructors in the management and delivery of NVQs and training
of assessors
f) Identify in association with Sector Skills Councils and employers, future skill demand at least 2-3
years before the first training and/ or assessment needs to take place
g) Determine the necessary budgets and supply funding to meet equipment and machinery demand and
prepare a roll-out plan for introduction of NVQs.
a) Ensure NVQF assessments are conducted according to defined and approved policies procedures
and guideslines as notified by NAVTTC and sufficient trained assessors are available to meet the
demand for all national vocational qualifications introduced in TVET institutions.
b) Accredit Assessment Centres and prepare schedule of assessment across the three pathways in the
most effective and efficient manner consistent with NVQs introduced
c) Complete certification of qualifications and records of achievement and issue certificates of
successful candidates
The equivalence of national vocational qualifications will be managed for the following four Equivalence
Areas.
a) Area 1: Equivalence within the national vocational qualifications.
b) Area 2: Equivalences of national vocational qualifications with qualifications acquired on
qualification frameworks of other countries
c) Area 3: Equivalence of national vocational qualifications with traditional on-going VET courses.
d) Area 4: Equivalence of national vocational qualifications with General and Higher Education
Qualifications/Levels.
Considering equivalences within the NVQs (Area 1) and with qualifications acquired on qualification
frameworks of other countries (Area 2) is comparatively easy to handle and start with. Granting equivalences
of NVQs with existing (Traditional) vocational qualifications such as DAE, G-III, G-II & G-I (Area 3) and
with general and higher education qualifications (Area 4) will evolve gradually with time at later stages.
NAVTTC has been mandated under its Act 2011 (Clause 7 (g)) to manage and determine equivalences and
recognition of diplomas, certificates awarded by the institutions within the country and abroad. The
Committee of Chairmen and Directors of Technical Education (CCDTE), which already exists, will be
strengthened and activated to manage, decide and grant equivalences at all the four areas mentioned above.
The Inter Board Committee of Chairmen (IBCC) and HEC will be consulted for preparation of rules,
criteria or table of equivalences for equating NVQs with general and higher education respectively.
The strengthened CCDTE to deal with equivalences matters will comprise of the following members:
a) Reps of NAVTTC Member
b) Chairpersons of QABs Members
c) Rep of Provincial TEVTAs/PVTC Members
d) Techncial Subject experts (case-to-case basis) Members
a) Prepare rules, criteria or table of equivalence for equating NVQs at all four equivalence areas
mentioned above
b) Develop and approve all procedures for processing of equivalence applications, development of
application forms and instructions for submission of applications.
c) Grant equivalence of NVQF qualifications on all four areas mentioned above
d) Coordinate among QABs and Sector Skill Councils/TEVTAs/PVTC/Private TVET service
providers and with IBCC on matters related to NVQs equivalences
Based upon the number of applications/cases of equivalences received, NAVTTC will first constitute
technical committees on case-to-case basis in consultation with TVET service providers and convene their
meetings to finalize findings and recommendations on equivalences cases for submission in CCDTE meeting
for final decisions.
Equivalence Processes
The CCDTE will adopt the following procedures for grant of equivalences.
a) The individuals seeking equivalence will approach:
Ÿ NVQF Support Unit of NAVTTC or
Ÿ NVQF Support Units of TEVTAs/PVTC or
Ÿ NVQF Support Units of QABs
And submit their application on the prescribed form along with necessary documents.
b) The applications received are initially scrutinized by NSUs and if found complete, will forward to
NAVTTC NSU for further processing and final decision.
c) NAVTTC NSU will examine the application and the attached documents and decides the case on the
basis of approved equivalence rules, criteria and table of equivalence and will inform the individual
within 10 working days of reciept of application
d) In case the matter requires technical deliberations and examination, the NSU constitutes and convene
meeting of the technical committee with relevant subject experts and prepares case for submission to
CCDTE for consideration
e) The CCDTE will develop a consensus on the basis of technical inputs and make a final judgement
/decision about the particular case of equivalence
f) The CCDTE will then recommend NAVTTC to issue notification of equivalencies in case of
approval granted. On the other side the committee will give recommendations to NAVTTC to
forward the observations to the applicant in case if he/she is not granted any equivalence.
The National Skills Strategy (NSS) places importance on M&E as a way to measure progress and evaluate
performance in the TVET sector. In a dedicated section, NSS defines a number of key performance
indicators towards achieving the objectives of providing relevant skills for industrial and economic
development. M&E has thus been made a component among the five major interrelated and interconnected
systems for quality assurance in the National Vocational Qualifications Framework.
The TVET sector is currently moving towards a competency-based training and assessment i.e. introduction
of NVQs, which is new to all stakeholders involved. Fundamental transformations in the system are thus
taking place, and at many stages the traditional system also still runs in parallel. In such a time of change,
monitoring and evaluation is extra crucial and needed.
The scope of M&E includes collecting feedback from all relevant stakeholders. The figure below shows the
four key areas under which feedback will be collected from the stakeholders.
Monitoring and Evaluation sections exist in the provincial TVET service providers, which will be responsible
for undertaking monitoring and evaluation of implementation of NVQs. Monitoring & Evaluation forms,
instruments and tools have also been developed by the TVET service providers and are being used by them.
Nationally agreed template for CBTA monitoring and undertaking CBTA trainees survey are attached as
Appendix-1 & 2. The M&E responsibilities of NAVTTC, TEVTAs and QABs are given below.
NAVTTC, Islamabad
TEVTAs and training institutions under their administrative control need to ensure and monitor that training
is in accordance with the NVQs approach and prepares trainees sufficiently for competency-based training
and work place requirements. They also need to ensure that courses conform to the labor market demand and
employment rate is higher compared to graduates from traditional courses. TEVTAs/PVTC will be
responsible to:
a) Visit the institute and observe delivery of NVQs to see if the appropriate delivery approaches are
being used and institute has sufficient resources
b) Conduct focus group discussions with principals and instructors to learn about how implementation
is going on the ground and their difficulties/requirements
c) Carry out a survey of trainees, to get their feedback on NVQs delivery, sufficiency of equipment and
material and suitability with market demand
d) Review modular assessment folders and check data on individuals declared “Competent” to find out
if the training prepared trainees successfully for summative assessment
e) Trace NVQ graduates to find out about their employment prospects and income .
f) Speak to the employers to explore if the NVQs have prepared students adequately as per demand
requirements of the workplace
Qualification Awarding Bodies (Trade Testing Boards, Boards of Technical Education, and PVTC in Punjab
for TVET institutions under their administrative control) are responsible for undertaking NVQs assessment,
scheduling assessors, checking readiness of assessment centers and certification of NVQs. Their M&E
responsibilities include to:
a) Visit the assessment centers accredited by them and check if they are ready for NVQs assessment in
terms of space, equipment and consumables
b) Analyse assessment results in terms of assessor performance (including on identifying unusual
patterns of pass rates) and their capacity
c) Analyse incoming information from training providers on future candidates to identify assessment
demand and to confirm if there are sufficient resources to meet this demand.
The NVQF will be subject to a regular review cycle to ensure that it remains relevant, efficient and valid.
Regular review and planned improvement will result well-designed and effective improvements and will be led
and managed by NAVTTC in consultations with all stakeholders. It would be closely linked with the results
and reports generated under the monitoring and evaluation system.
The operational systems of the NVQF covering all three NVQF pathways will be reviewed systematically
every year to ensure that they are operating efficiently and effectively. Relevance and timeliness of the
management operation will be evaluated. Necessary improvements will be identified and scheduled.
The review will be managed by NAVTTC and will be conducted collectively with representatives of
NAVTTC, TEVTAs, QABs, Assessment Centers and training institutions (both from public and private
sectors).
As a result of the systematic operational review, NAVTTC will update the NVQF operating procedures,
management structure, manning of the professional staff, allocation of financial resources, developing
international linkages and continued investment in NVQF communication systems, information systems and
links with provincial and industry sector bodies.
One of the most important principles behind the NVQF is that the NVQF itself needs to be reviewed
systematically from time to time to ensure the NVQF is effective and efficient in meeting the skill demand
defined by the stakeholders. In this regard a systematic review of the effectiveness of the NVQF will be
conducted every two years and include industry Sector Skill Councils, Chambers, employers and the informal
sector. The effectiveness of the NVQF is measured by the satisfaction of the stakeholders in the delivery of
graduates with the skills demanded by the stakeholders in the quantities demanded by the stakeholders and
within the timeframes agreed with the stakeholders.
The review will determine the level of satisfaction with the results of the NVQF operations and then make
recommendations as to modifications that may need to be made to the way demand is defined, the structure
and management of the NVQF, revisions to the competency standard setting systems, development of
qualifications, assessment standards and systems of vertical and horizontal progress.
As the apex body NAVTTC must also ensure that the NVQF and related operations are consistent with
accepted international practices and that NVQF graduates are able to gain appropriate recognition within
international markets. To this end, representatives from key international bodies and from strategic target
markets will be invited to participate in review of the NVQF every 5 years. This will provide external
observation, review, critique and additional recommendations for improvement.
It will also provide a platform for the development of closer ties and mutual recognition of qualifications.
NAVTTC, as the Pakistan NVQF apex body, will seek reciprocal arrangements.
The National Vocational Qualification registry system will be designed to provide information for
institutions, TVET agencies and students on the following areas;
a) Overall information on national vocational qualifications (the qualification summary sheet).
b) Registred assessor's pool and their profile
c) Competency standards and curriculum.
d) Information of students declared “Competent” with certification status.
e) E-forms for requesting NVQs development or review for downloading and online submission to
NAVTTC
f) Information of QABs assessing and certifying NVQs
g) Students registered for NVQs
h) Status of formative assessment
i) Schedule of integrated assessments
The National Vocational Qualifications Registry will be accessible to the following groups with different
scope of access and usages.
a) NAVTTC, provincial TVET organizations (TEVTAs, PVTC, Directorates etc.)
b) Qualification Awarding Bodies
c) Students
d) TVET institutes
The national vocational qualification registry system will complement the National Skill Information System,
which additionally provides information on TVET system of Pakistan, TVET institutions, their existing
qualifications and enrolment capacity, job placement services and labor market information system.
The National Vocational Qualification Framework (NVQF) requires that following information must be
available for all stakeholders.
The national vocational qualification will be allotted a unique code for recognition and search. The codes will
be composed of industry sector abbreviated name, serial number of qualification, its level in the NVQF. It
will be a standard code compatible and consistent with International Standard Classification of Education
(ISCED) codes.
The above coding system will generate a unique identification code for each qualification such as the
“National Vocational Certificate level 2 in Information Technology (Computer Operator) has the code:
0611ICT01”. The table below shows coding of NVQs.
Related document
S/No. Process flow Procedure Responsibility
/ Record
1.
· Issue the notification TEVTAs/PVTC/
mentioning name of the Directorates
National Vocational institutes with number of
Qualifications NVQs with start and end
(NVQs) course date of the academic Academic calendar
commencement session through email,
notification / NOC courier and its placement
on web site. SS&C NAVTTC (For
record & coordination)
4.
· Extract initial data from
the NVQF registry QABs
system.
QABs to extract the · Perform quality check of NSIS generated
initial data entry for data candidate’s
the candidates · Generate the candidates registration list
registration registration number in the
NVQF registry
SS&C NAVTTC (For
record & coordination)
8. Conduct of
Integrated/ · Conduct the integrated/ Assessment evidence
QABs
summative summative assessments guides
assessments
9. Result of the · Quality check and related QABs, Assessment evidence
integrated assessment verifications of data, guides
in the NVQF Registry · Declaration of
system competence status,
· Updating status in the
NVQF registry system
SS&C NAVTTC (For
· Finalization of the status
record & coordination)
for issuance of
certification
10. Certification · Issue Record of Institute NVQ Certificates
Achievement,
· Certificate of
Qualification QAB
A&C NAVTTC (For
record & coordination)
11. QABs
· Receive complaints about
the conduct of assessment
or errors on the certificate
or any other complaint,
· Reconciliations &
redressal,
Record of integrated
Cases for NAVTTC assessments &
SS&C NAVTTC (For
Correction/ issuance certificates
· Receive complaints from record & coordination)
of duplicate certificate
(if any) QABs, if not addressed
· Update the assessors list
based on moderation
result
· Issuance of duplicate
certificate, if needed
QABs
A&C NAVTTC (For
record & coordination)
12. Management of NSIS · Administrate the data P&D NAVTTC (For NSIS
management of CBT&A record & coordination)
system
13. M&E report Generate M&E report with M&E of TEVTAs/ M&E Report
achievements, impact, PVTC/Directorates
sustainability and performance
improvements
Name of Principal
Name of Trainers
Comments:
Comments:
Comments:
The institute has conducted briefing Yes r No r N/A for this visit r
session for the candidates on the CBT
approach
Comments:
The institute has standards, curriculum, Yes r No r N/A for this visit
TLGs and assessment evidence guides r
of the NVQs
Comments:
The institute has assigned curricula Yes r No r N/A for this visit
compliant teacher for the CBT course r
Comments:
The institute has curricula compliant lab Yes r No r N/A for this visit
for the CBT course r
Comments:
The venue for CBT training ... Adequate r Not adequate r N/A for this visit r
Comments:
The technical training equipment Yesr No r N/A for this visit r
present there with the GIZ logo sticker. Comments:
All training equipment properly Yes r No r N/A for this visit r
entered/ documented in the Comments:
inventory/stock register of institute.
Comments:
To be followed up
Anything that needs to be followed up,
either over the phone/email or during
the next M&E visit
Classroom’s Feedback
The trainer has provided briefing regarding NVQF and CBT&A approach 1 2 3 4 5
The trainer thoroughly explained the learning requirement prior to the 1 2 3 4 5
commencement of the training session - competency standards, assessment
evidence guide, formative assessment and integrated assessment
The trainer has clear understanding of competency standards and 1 2 3 4 5
curriculum
CBT course is mainly composed of practical learning 1 2 3 4 5
The trainer remained punctual in the class 1 2 3 4 5
The trainer scheduled assignments, class test, quizzes and seminars 1 2 3 4 5
The trainer makes alternate arrangement of class in his/her absence 1 2 3 4 5
The trainer confidence & communication skills remained adequate 1 2 3 4 5
The trainer regularly conduct the classroom discussions 1 2 3 4 5
The trainer refers to latest developments in the field 1 2 3 4 5
The trainer shares regularly the answers of class tests or the formative 1 2 3 4 5
assessments.
The trainer has a helping approach towards the weaker students 1 2 3 4 5
The trainer is helping students in realizing career goals 1 2 3 4 5
The trainer inspires students for ethical conduct 1 2 3 4 5
The formative assessments are conducting on regular basis 1 2 3 4 5
The judgement of formative assessment is acceptable to majority of the 1 2 3 4 5
trainees
I am confident that at the end of my training, I will have the skills to meet 1 2 3 4 5
the competency standards of this qualification
The competency based training approach will provide me better 1 2 3 4 5
employment opportunity
Lab’s Feedback
The teacher gives quality explanation while performing practical. 1 2 3 4 5
The labs are adequately equipped as per the curriculum 1 2 3 4 5
I have the opportunity to use modern equipment and machinery 1 2 3 4 5
The training material provided during the lab experiments are adequate 1 2 3 4 5
The teacher assign tasks and follows up adequately 1 2 3 4 5
The lab. Work stimulate us to think 1 2 3 4 5
The students get adequate time to perform the experiment 1 2 3 4 5
Term Description
National Vocational Qualifications approved and notified at the national level by NAVTTC
Qualifications and are registered under the National Vocational Qualification Framework
NVQF Equivalence System of providing a framework. Processes and guidelines for granting
System equivalence of NVQ at the four prescribed levels
National Management System/structure of management of NVQF at national and provincial
System levels to ensure quality
National Skill Information System that provides information about the whole TVET system
System encompassing TVET qualifications, institutions offering TVET
qualifications, enrolement, instructors, facilities, passouts, employment
opportunities, job placement etc.
NVQ Registry System of maintaining and updating information about NVQs,
Management Bodies at the national and provincial levels, NVQs
assessment and assessor information and students graduated with NVQs
NVQs Equivalences NVQs equivalences will be considered for four levels i.e. Level 1:
Equivalence within the NVQF Qualifications, Level 2: Equivalences of
NVQF qualifications with qualifications acquired on qualification
frameworks of other countries, Level 3: Equivalence of NVQF
Qualifications with traditional on-going VET courses and Level 4:
Equivalence of NVQF Qualifications with General and Higher Education
Qualifications/Levels.
Monitoring & Evalaution System that provides responsibilities of moitorning and evaluation of
System NVQs implementation with relevant indicators of measurement and
report generation
Quality Assurance One of the Quality management component to assure NVQF is managed
Management System or through well-planned procedures and processes consistent with
Quality Management international standards
System
Qualification Awarding Bodies which are responsible for assessment and certification of NVQs as
Bodies mandated under their Act/Functions
NVQF operational system System that contains manuals with guidelines and processess for
management of NVQF, Development of NVQs and assessments of
NVQs
Organizational System that shows national and provincial organizations involved in
Management System management of NVQF and their role and responsibilities in managing the
development and assessment of NVQs
Techncial Committees Committee constituted by NAVTTC on case -to-case basis to finalize
findings and recommendations on equivalenc es cases for submission in
CCDTE meeting for final decisions
TVET Service Providers National and provincial TVET bodies in the public and private sector that
are responsible for management, development and assessment of NVQs.
They include NAVTTC, provincial TEVTAs , QABs in the public sector
and bodies like PVTC, SDC, SSC and other private sector institutions
providing NVQs across the country