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Level 5 Empolyability

Level5

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774 views7 pages

Level 5 Empolyability

Level5

Uploaded by

georgebush obote
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Unit of Competency: Demonstrate Employability skills

Qualification: Automotive Level 5


Unit Code: ENG/OS/AUT/BC/4/5/A
Class: AUE/5/S 2023
INSTRUCTIONS TO CANDIDATE:
1. The paper consist of THREE sections: A, B and C.
2. Marks for each question are indicated in the brackets
3. Candidate should answer the questions in English.
4. Do not write on this question paper.
SECTION A: 20 MARKS
Each correct answer is 1 mark Encircle the correct response
1. Identify the benefit of personal career growth and development
A. job reduction
B. career mobility
C. poor networking
D. job turnover
2. When can an individual have low self-esteem?
A. constant success
B. constantly put down by a significant person
C. feeling loved and wanted
D. achievement of life goals
3. Choose the most reliable mean of communication used in an organization
A. written communication
B. grapevine communication
C. cluster communication
D. Star chain communication
4. ________is not sign of stress
A. an ability to remember
B. excessive sweating
C. inability to make decisions
D. deep sleep
5. Why do organizations set policies and guidelines?
A. convey inauthentic information
B. lower staff morale
C. increase productivity
D. destroy company image
6. Identify the example of strength based on personal objectives
A. ability to work without supervision
B. lack of goals
C. poor interpersonal relationship
D. being indecisive.
7. Which strategy can be used to climate or adapt to stress
A. adequate finance
B. poor self-image
C. setting unrealistic goals
D. Health issues
8. _____is essential level of listening
A. carelessness
B. Heartless
C. attentive
D. justice
9. Persuasion in communication policy is best described as?
A. to change response
B. to conflict ideas
C. to pursue a course
D. interact well with others
10. ________is transmitted up and down through hierarchy?
A. wheel communication
B. circle communication
C. star communication
D. chain communication
11. The following are aids to developing problem solving skills, except?
A. bar
B. relationship
C. natural calamities
D. school/home
12. Which one of the following is not an emotion?
A. grief
B. sadness
C. humility
D. anger
13. How can a student apply the strategies of time management as per workplace goals?
A. procrastination
B. keeping schedule of activities
C. failure to plan
D. underutilization of resources
14. How are team performance expectation set?
A. idling
B. avoiding rules and regulations
C. setting standards and goals
D. Politicking.
15. ______is an indicator of improvement of work as a result of assigning responsibility to a team.
A. decreased accountability
B. increased productivity
C. increased conflicts
D. overlapping roles
16. The following are self-management skills except?

A. Problem solving
B. Bargaining for self
C. Understanding self
D. Confidence building
17. Who among the following is responsible for preparing a code of conduct for employees in an organization?
A. HR officer
B. Finance Officer
C. Chief Executive Officer
D. Procurement Officer
18. Workplace policy on HIV/AIDS covers the following except?
A. Non-discrimination of the affected and infected
B. Care and support of the affected and infected
C. Recognition and disclosure of the infected
D. Recognition of HIV/AIDS as a workplace issue
19. Which of the following is an essential element in achieving one’s goals?
A. Self-denial
B. Self-motivation
C. Good diet
D. Good hygiene
20. What is emotional intelligence?
A. Ability to project, feel and use emotions
B. Ability to recognize emotions
C. Ability to learn about emotions
D. Ability to understand, use and manage emotions
SECTION B: 40 MARKS
You are required to answer all the questions in this section.
21. Which are the main types of communication at the workplace? (4Mks)
22. There are various self-management skills that can be applied at the workplace, state FOUR of them
(4Mks)
23. What are employability skills? (2mks)
24. What is “stress”? (2marks)
25. What is the difference between a vision and a goal (2 Marks)
26. There are various methods of acquiring relevant job-related skills and knowledge at the workplace, name
FOUR. (4 Marks)
27. When making an oral presentation at the workplace, you may encounter different types of audiences. Which
are these audiences? (4 Marks)
28. Why are planning and organizing skills important for an employee (4 Marks)
29. State are the characteristics of an effective workplace team? (4 Marks)
30. Highlight the FIVE stages of team development? (5 Marks)
31. State five ways in which one can demonstrate resources utilization in a workplace setting
(5mks)
SECTION C: 40 MARKS
Answer any TWO questions in this section.
32 a) State and explain 5 common communication barriers you may come across when you move to a
new city or country. (10 Marks)
b. John, an upcoming motivational speaker has been invited to address students at Masinde Muliro
University of Science and Technology. Explain to him at least five relevant public speaking tips he should
consider in order to deliver his speech effectively. (10 Marks)
33. You have been offered employment at ABB Company LTD. Explain TEN employability skills should
you possess? (20 Marks)
34 a.) Over the years, AFRIMAT enterprise has been controlling the market shares in Kenya. However,
the last one year the organization has been experiencing stiff competition from the new entrants in the
market. As a result of this the chief executive officer of the organization has given you the responsibility
to form a team of committee to formulate turn around strategies. Identify the steps that will be followed to
create a team (10mks)
b) Work prioritization is the activity of arranging tasks in order of their urgency and importance. Explain
five steps of setting work priorities. (10mks)

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