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Amenities

Amenities for different categories

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0% found this document useful (0 votes)
11 views

Amenities

Amenities for different categories

Uploaded by

hshahul9596
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 40

THE INTERCONTINENTAL WELCOME

EXPERIENCE PLAYBOOK
FOCUS ON IN ROOM WELCOME AMENITIES

Confidential © IHG 2019


Content
OUR INPUT

• InterContinental - In room welcome amenities brand standards


• In room welcome principles & guidelines
• In room welcome examples & sample messages
• In room welcome amenities regional stories for inspiration

HOTEL’S INPUT
- InterContinental Cairo city stars
- InterContinental Semiramis
- InterContinental Mauritius
- InterContinental Dubai Festival city
- InterContinental Dhaka
- InterContinental Dubai Marina
- InterContinental Bahrain
- InterContinental Ras Al Khaimah
- InterContinental Luanda Miramar
- InterContinental Dar Al Hijra Madinah
- InterContinental Dar AL Tawhid Makkah
- InterContinental Madinah
- InterContinental Chennai

SHARNG BEST PRACTICES

Confidential © IHG 2019 2


B R A N D S TA N D A R D S R E Q U I R E M E N T S
IN ROOM WELCOME AMENITIES
Where are we now ?
• Inconsistency of in room amenities offering across InterContinental hotels in IMEA ( too much or too little )
• The offering is not connected to the destination, doesn’t have the local flavor
• There is no story behind the amenities so guests might be confused what it means or how it relates to the destination

What are the InterContinental brand standards requirements ?

• Locally-inspired welcome drink for all guests


• Arabic coffee & local dates available to all guests at entrance via coffee cart​
• In-Room Welcome Amenity for VIP, Club InterContinental and Royal Ambassador guests
• Welcome Ritual conducted
• Seated Check-in, where possible. It is recommended that all VIPs, Spire Elite, Royal Ambassadors, Club InterContinental guests
and guests arriving via hotel transportation are offered in-room check-in or Club InterContinental check-in if Club guest

Confidential © IHG 2019 3


WELCOME AMENITY
PRINCIPLES
Each hotels should have a customised welcome amenity programme following these core principles. It is recommended to have an
active 4-7 options to rotate. Ultimately, all welcome amenities should be as personalized as possible.

Local Storytelling Culinary Expertise Elegant Presentations Communication


Welcome amenities should be The amenity should showcase Ensure minimal, modern and Each amenity should be paired with
linked to the local culture, filled with breadth and extent of the elegant presentations using slate or a notecard, letter or recipe card that
local ingredients or inspired by your InterContinental brand’s culinary artisan boards, uniquely partitioned not only properly welcomes the
region. Storytelling elements should expertise. All food items should equipment, botanicals and minimal guest, but also tells the unique story
be woven through the presentation, made with the highest quality yet purposeful garnishes. Weave of the amenity. InterContinental
equipment, culinary creation or ingredients with the creativity from storytelling elements into the visual identity must be adhered to
keepsake items. Think about linking the minds world-class chefs. presentation; however please avoid when creating communication.
the story to a custom curated apparent décor (e.g. welcome Please note – packaging should
Concierge experience. messaging in chocolate). also follow brand identity guidelines.
Confidential © IHG 2019 4
WELCOME AMENITIES
P R E S E N TAT I O N I N S P I R AT I O N

Minimalist presentation, using chalk on a slate board Elegant presentation, use of local fresh botanicals, A different way to display fruit.
to tell a story instead of food labels or a note card unique homemade pastries Always must have a story

Beautiful Instagrammable Beautiful fragrances


presentation presentation with flavours bottled in-house,
boxes that can for the ladies, such as a infused with locally
be taken home jelly layered cake with grown flowers
natural flavours from
locally grown roses

Confidential © IHG 2019 5


WELCOME AMENITY
SAMPLE MESSAGES
For inspiration only.

House-made jam

With compliments from InterContinental Al Khobar, please enjoy our house-made dates and
balsamic vinegar marmalade. Inspired by the Saudi, Europe and Asia region, the jam is
made using locally grown dates from Al Ahsa, and best accompanied with a “Pain des
especies’”.

Dear Mr. Smith,


Signature treat
We are delighted to have you at InterContinental Al Jubail. Please enjoy our
Welcome to Dar Al Tawhid InterContinental Makkah, and we are delighted to have you stay signature welcome treat made with black lemon ganache filled chocolate and
with us. We hope you enjoy our selection of signature treats, comprising locally grown Sukkary chocolate sea salt. Its colours and form takes inspiration from the land and sea
dates and fresh fruits. in the area. We hope you enjoy your stay and discover the beauty Al Jubail
has to offer.

Rose Water Best Regards,


General Manager
It is our pleasure to have you at InterContinental Dar Al Hijra Madinah. As a welcome gift, we
present to you our specialty rose water bottled in-house, infused with roses from Madinah. Rose
Water has been used for thousands of years in beauty products, food and beverages, and with
presumed health benefits. It is believed the use of Rose Water originated in the Middle East.

Confidential © IHG 2019 6


THE WELCOME AMENITY
BEST PRACTICES

When delivering the Welcome Amenity, below are a few best practices and ways to enhance the welcome experience.

Wellness Local cultural wisdom Refreshing Properties


To reinforce your commitment to our guests’ wellbeing, As guests are seeking to explore the world again, embrace Travel is currently more stressful than usual, think about
consider amenities that contain healing properties, from a the true spirit of the InterContinental brand by gifting them a a small item with cleansing properties for a quick pick-
spiritual or health perspective (e.g. replace the traditional fruit keepsake memory the local culture or a house made treat me-up (e.g. Organic bar soap, aromatherapy).
basket with an immune boosting basket). Please note, (e.g. locally-made trinkets, coffee mug with their initials in the
immune boosting ingredients should be served in small local language, house-made tea blend or chocolates).
quantities.

Confidential © IHG 2019 7


WELCOME AMENITY REGIONAL EXAMPLES
Please note that 3 tiers of in-room welcome amenities to be created: for VIP, Club InterContinental and Royal Ambassador guests. These are some indicative examples.

Local Storytelling from Saudi Arabia, Al Jawf Local Storytelling from Jordan, Irbad Local storytelling from Saudi Arabia, Medina Local UAE, Ras Al Khaimah

Saudi farmer Salem Al Sharari from Al Historically, the olive tree has always been There are 3,000 types of dates in the world, Apis florea, also called the Arabian or Asian
Nabek Abu Qasr in Tabarjal, a major town in considered as a symbol of peace, but Saudi Dates are know to be the best. dwarf honeybee is a tiny red-brown bee that
northern Saudi Arabia, near Qurayyat in the purification, fertility, wisdom, triumph and There are different types of dates in Saudi typically measures between 7 and 10 mm, a
Al Jawf region, has succeeded in growing power. Jordanians are culturally and socially such as Ajwa, Safawi, Khudri or Amber small size compared to other honeybees.
saffron on his farm. The coffee is grown on attached to the olive tree. This in turn makes dates. The Ajwa dates are considered the The honey you are about to eat is Sedar
the terraced mountain slopes and valleys of it most nutritionally valued and treasured as sweetest and smoothest and together with Honey and is produced locally at Maintain
south-west Saudi Arabia. a national product and Irbid is the country’s some locally sourced feta cheese, these are Farm RAK.
largest producer of Olives. what you’re about to taste.

A ganache of Arabic coffee with hint of The tapenade is made of two types of Locally sourced Saudi feta and Ajwa Bitesize honey cakes, a delicious version of
saffron filled in a milk chocolate mold, placed olives: Kolovi and Adramitiani. It is stuffed dates, the perfect mix of savoury the classic layer cake, with burnt Sedar
on a presentation plate and accompanied made exclusively in a natural way. The and sweet, presented with a welcome card honey from our local farm in Ras Al
with a card articulating the story behind the olives are hand pitted and then crushed explaining the historic significance of the Khaimah. The perfect welcome amenity
welcome amenity. by machine. Jordan olives, sea salt and date, the region and local farms. presented with a welcome card introducing
extra virgin olive oil. Presented naturally the Arabian dwarf honey bee from a
with a welcome card describing the local neighbouring farm.
Confidential © IHG 2019 heritage. 8
Hotel’s proposal

9
©2021 IHG
WELCOME AMENITIES
BEST PRACTICE
INTERCONTINENTAL CAIRO CITYSTARS

Peach Tartlet ~ Club InterContinental Oriental Pastries ~ VIP


Mango Kunafeh ~ Royal Ambassador
Peaches are not only a popular Egyptian fruit, but Selection of homemade traditional Egyptian pastries.
Egyptian mangoes are a staple every summer
are symbolic in Egyptian cultural tradition, such
In fact, Egyptian mangoes come in about 15
as in art, painting and folk tales such the peaches
different varieties, some of the most popular
of immorality , this healthy fruit is rich in vitamin
being Eweis and Baladi.
and minerals. The treat we offer you today, is
Today's treat is a Mango inspired Kunafeh
made of homemade cream and a local variety of
Egyptian organic peaches.

Confidential © IHG 2019 10


WELCOME AMENITIES
BEST PRACTICE
INTERCONTINENTAL CAIRO CITYSTARS

North Sinai Sea Salt


The sea salt in Egypt's North Sinai is one of
the purest natural salts in the world, where
the pristine natural environment improves
quality of the extracted salt.

Organic Egyptian Rose Water


Calisson

Queen Cleopatra of ancient Egypt consumed an elixir


of rose water and 'liquid gold' to hydrate her skin from Traditional candy with an Egyptian backdrop
the inside out rose petals contain antioxidants consists of a smooth, pale yellow, of candied
like flavonoids and terpenes that have beneficial Egyptian oranges and local almonds, topped with
effects on health and combat free radicals with their thin layers of icing.
unique anti-aging properties that help to reduce
wrinkles and tighten pores.

Confidential © IHG 2019 11


Confidential © IHG 2019 12
WELCOME AMENITIES
BEST PRACTICE
INTERCONTINENTAL Mauritius – welcome drink

Tamtam Juice . Vanilla Ice tea


Welcome tray presentation
Story line: Served very chilled, it is an Story line: Since the 19th Century vanilla has played a - Tray modern in style with clean tray cover.
exhilarating refreshment. Also very rich in central role in the cuisine of the island nations, so much so
that Seychelles, Madagascar, Reunion, Mauritius have - Frangipani Fragrance to represent the frangipani
vitamins, it helps keep your body hydrated during
become known as the ‘Vanilla Islands’. vanilla is also used trees in our garden.
summer. Tamarind being an ancient food with
great medicinal properties, helps greatly to in savory and sweet dishes in Mauritius as well as to infuse - Small Frangipani flowers used to garnish the white
alleviate sunstroke. Widely available in Mauritius the hugely popular vanilla tea, honey and even the island’s
towels.
rum.Bois Chéri is the first tea plantation in Mauritius dates
back to 1892.
Confidential © IHG 2019 13
WELCOME AMENITIES
BEST PRACTICE
INTERCONTINENTAL Mauritius - in room amenities

Frangipani Resort Scent - An iconic tree bearing Signature Welcome treat


In room Amenities .
Fruit Basket: 6 types of fruit (following the local clusters of beautiful scented flowers during the warmer Les “Vergers de la Bourbonnais” started making fruit paste
season). months in Mauritius , available in our resort landscape. more than 150 years ago with a great variety of local fruits
(Mango- Pineapple- Banana- Papaya- Litchi- Passion fruit-
Fruit Paste box - a natural product made from In house Made Rum using local fregate rum, Sugar
Cane syrup, Seasonal fruits and/or spices Guava and other citrus).
local tropical Fruits.​ (using local ingredients only)
leeches/pineapple/ vanilla sticks/ cinnamon The Fresh pulp is obtained from these exotic fruits which are
cooked and finely coated with cane sugar, in precise respect
with an ancestral tradition.
Confidential © IHG 2019 14
WELCOME AMENITIES
BEST PRACTICE
INTERCONTINENTAL Luanda

.
Kitutes Da Terra Kitutes da Terra​ & Handmade Pralines Kitutes da Terra​, Handmade Pralines &
Sweet coconut, Peanut praline, Banana chips​ (Maracuja, Bombom de Kitaba, Mucua ) Seasonal fruits
Inspired by local exotic Angolan fruit Inspired by the endless bounty of Angola, these
Story line: Kitutes is the Angolan Kimbundu
and ‘Kititues da Terra’ seasonal fruits are presented in a vibrant
word which translated means ‘guilty pleasures’.
locally handwoven basket made from 100% recycled
Please enjoy a selection of the best guilty materials. Kitutes is the Angolan Kimbundu word
pleasures that Angola has to offer. which translated means ‘guilty pleasures’.
Confidential © IHG 2019 15
.
WELCOME AMENITIES
BEST PRACTICE
INTERCONTINENTAL Cairo Semiramis – welcome drink / snack

Semiramis ‘Home-made’ Muesli Bar


Pomegranate Juice Hibuscus ( Karkadeh ) tea
Ingredients include Sour Cherries, local
Mejdool Dates, Almonds, Dried
Fruits, Sunflower Seeds, Rolled Oats, Bran,
Honey, Peanut Butter, Ground Cinnamon. A
good source of vitamins, minerals and fiber.
Confidential © IHG 2019 16
WELCOME AMENITIES
BEST PRACTICE
INTERCONTINENTAL Cairo Semiramis – in room amenities

Royal Ambassador Guests have a choice of Sweets or Savory


Club InterContinental amenities - Local seasonal
(Oriental Sweets/ Chocolate or Cheese Platter)
Mixed Fruits & Home-baked Cookies

Confidential © IHG 2019 17


WELCOME AMENITIES
BEST PRACTICE
INTERCONTINENTAL Dubai Marina

.
Club InterContinental Royal Ambassador / VIP

- Seasonal whole fruits (minimum of 5 varieties) - Seasonal whole fruits (minimum of 5 varieties) -
- Local dates filled with nuts and packaged in Local dates filled with nuts and packaged in branded
branded InterContinental Dubai Marina box InterContinental Dubai Marina box
- The miniature desserts consists of dates and - The miniature desserts consists of dates and
chocolate mousse, saffron, honey and chocolate mousse, saffron, honey and
pistachio cake to add local flavors
pistachio cake to add local flavors
- Savory snack selection (3 varieties + cracker)
Confidential © IHG 2019 18
WELCOME AMENITIES
BEST PRACTICE
INTERCONTINENTAL Dubai Marina – story cards

3 Different messages reflect storytelling about local culture and history – Dates, Honey and Saffron

Confidential © IHG 2019 19


WELCOME AMENITIES
BEST PRACTICE
INTERCONTINENTAL Dhaka

Confidential © IHG 2019 20


WELCOME AMENITIES
BEST PRACTICE
INTERCONTINENTAL Dhaka – story cards
A rolled brown Amenities Card will describe the traditional desserts which represent the Bengali Tastes and flavors for decades.

Confidential © IHG 2019 21


WELCOME AMENITIES
BEST PRACTICE
INTERCONTINENTAL Bahrain – Arabic coffee & Dates – lobby welcome

Ahlan Wasahlan

A dallah is a traditional Arabic coffee pot used


Communications Individually served using the right hand
with a warm welcome in Arabic "Ahlan wasahlan"
Storytelling The offering is with the traditional way with
dates offered. A tribute to the Arabic culture welcoming the
guest in a traditional uniform
Our dedicated team will serve the Arabic coffee in a fancy
"dallahs" and shiny cups. A dallah is a traditional Arabic
coffee pot used for centuries to brew and serve "qahwa"
(gahwa), an Arabic coffee or Gulf coffee made through a
.
multi-step ritual

Confidential © IHG 2019 22


WELCOME AMENITIES
BEST PRACTICE
INTERCONTINENTAL Bahrain

“Dates stuffed with ganache and nuts with


Homemade Truffles rose, local dates ganache” “Dates stuffed with ganache and nuts with
. Homemade Truffles rose, local dates ganache”
Bahrain sea is famous for it pearls and long time
ago for the corals. Introducing a fine dates stuffed This homemade product is prepared from fresh Chocolate Truffle Pearl of Bahrain
with roasted nuts and coated with highquality dates of Al Ahsa. It is a fusion Dates, balsamic
chocolate and artisanal date truffles to bond in a vinegar marmalade influent from the region, - Storytelling From the deep sea of Bahrain divers
unique gastronomic experience that east meets accompanied with a “Travel Cake Au Dates local” used to collect the finest pearls of the region.
west. We use locally produced fresh dates and a variation of the authentic British recipe with Our pastry chef presents this homemade product
crafted to a unique date chocolate truffles, local dates that our culinary team create prepared from fine fresh dates of Al Ahsa and
ganache Mohalabia, Rose and Pistachio Belgian chocolate.
Confidential © IHG 2019 23
WELCOME AMENITIES
BEST PRACTICE
INTERCONTINENTAL Bahrain

“Artisanal Macaron from the East with local dates,


Zaatar, Black Lemon and Saffron ganache
.
Exclusive artisanal homemade Macaron with our
special dates ganache recipe of our team, “spiced
or salted”
Merging the elegance and smooth feel of a
macaron with the local tradition flavors

Confidential © IHG 2019 24


WELCOME AMENITIES
BEST PRACTICE
INTERCONTINENTAL Chennai Mahabalipuram

.
VIP / Royal Ambassador
“Rockyroads Chocolate Depicting the Stones at
Mahabalipuram Our Pastry Chef brings to you a platter of
Coconut Mysore Pak Made from abundance of Mahabalipuram to taste through a red velvet
coconuts in and around the resort Sand & Shell Krishna’s Butterball to a Shore Temple depicting
Macaron Pastry chefs' creation of shell-like Calibut Dark Brownie with rich flavors of Tamil
macarons and chocolate soil depicting the Beach Nadu through “Poadi” and freshly ground “Black
Front of the hotel Pepper” in Cashew nuts & Almonds” Exotic fruit
Confidential © IHG 2019
platter have locally grown Red Bananas fondly 25
called as ‘Tamil Sevvalai’.
WELCOME AMENITIES
H O T E L’ S P R O P O S A L
INTERCONTINENTAL Dar AL Tawhid Makkah Da Dar Al Tawhid InterContinental Makkah r Al Tawhid InterContinental Makkah

• Option 1- Standardized Fruits platter – Fruits and berries ( Served with Saudi coffee dallah and local Sukari dates).

• Option 2 - Slates layers stand ( Tuille fruits & local Sukari dates with Tahini Sesame Dip) – Served with Saudi authentic coffee lah.

Confidential © IHG 2019 26


WELCOME AMENITIES
H O T E L’ S P R O P O S A L
INTERCONTINENTAL Dar AL Tawhid Makkah – Royal Ambassador (sweet or savory option ) Da Dar Al Tawhid InterContinental Makkah r Al
Tawhid InterContinental Makkah

5 pcs of stuffed dates (Cardamom, Caramel, Date Paste) Selection of housemade Salizons (100 grams) stuffed with
Garnished with Pistachio and Almonds sausage, tyme, cheese, local vegetables
2 pcs of home made Makkah specialty sweets (Laddoo & Savory housemade bread sticks (7 pcs) – Sesame, Local
Labanea) Cheese, Cardamon with sour cream dip
2 pcs Maamoul dates Local Honey
2 Stacked housemade Macaron (Stuffed with cardamom) Amenities will be placed in the room prior to guests arrival with
1 Dallah (1 ltr) with Saudi Coffee with 2 Saudi coffee cups / 2 personalized notecard mentioning recipe and information about
bottles of water Makkah specialty sweets
Confidential © IHG 2019 27
WELCOME AMENITIES
H O T E L’ S P R O P O S A L

INTERCONTINENTAL Dar AL Tawhid Makkah – Top VIP’s and Suites Al Tawhid InterContinental Makkah r Al Tawhid InterContinental
Makkah
• 3 kinds of housemade Macaron (Dates, cardamom, local lemon)
• 5 pieces of stuffed dates (Cardamon, caramel & Date paste) with tahini dip
• 20 gms homemade marshmallows
• 1 mamoul with date
• Makkah specialty Sweets (Laddoo)
• 1 strawberry dipped in white chocolate
• 1 white chocolate with cardamom
• 1 black chocolate with dates homemade
• 2 cake (Cardamom & Date)
• Mixed berry tart
• 3 types of nuts (Almonds, Pistachio & Cashew
• 1 Dallah (1 ltr) with Saudi Coffee with 2 coffee cups
• 2 bottles of 250 ml water (Nova)

arrival with personalized notecard


by RGM wishing to enjoy our Local Honey produced in Makkah and brief recipe of Date cake by the Chef
Option 3 - Flat Black Platter with fruits, berries, Makkah specialty local sweets, dates with local dates dip which is
. Tahini Sesame seeds along with White Chocolate card made by the chef mentioning dates dip Tahini Sesame.
Wishing the guest an accepted Umrah is written in guest’s language with palm decoration. ( Served with Saudi coffee
dallah)

Confidential © IHG 2019 28


WELCOME AMENITIES
H O T E L’ S P R O P O S A L

INTERCONTINENTAL Dar AL Tawhid Makkah Al Tawhid InterContinental Makkah r Al Tawhid InterContinental Makkah

Confidential © IHG 2019 29


WELCOME AMENITIES
H O T E L’ S P R O P O S A L

INTERCONTINENTAL Madinah Hotels Al Tawhid InterContinental Makkah r Al Tawhid InterContinental Makkah

Confidential © IHG 2019 30


WELCOME AMENITIES
Z A M Z A M WAT E R

INTERCONTINENTAL Madinah Hotels Al Tawhid InterContinental Makkah r Al Tawhid InterContinental Makkah


As a traditional practice in Makkah &
Madinah to serve Zamzam water to the
holy city visitors in an authentic
traditional way using “Saqqa” and
ZamZam is served in copper bowl. As
part of our guest arrival experience at the
InterContinental Madinah hotels we
welcome our guest with holy Zamzam
water with traditional service. The
service is available in prime time of guest
arrival, early evening hours and served
by a professional Arabic/English
speaking employee, dressed in a “al
buksha”, turban and “al sudairiya” style,
and is well trained to offer such service.

Confidential © IHG 2019 31


WELCOME AMENITIES
H O T E L’ S P R O P O S A L
INTERCONTINENTAL Madinah Hotels Al Tawhid InterContinental Makkah r Al Tawhid InterContinental Makkah

Confidential © IHG 2019 32


WELCOME AMENITIES
H O T E L’ S P R O P O S A L
INTERCONTINENTAL Dubai Festival city - generic VIP amenity

. Enjoy your stay at InterContinental DFC, where you take you through a
journey of our local delicacies, camel milk chocolates with rose, saffron
and Arabic coffee flavors, with a touch of international flavors (Tortona
strawberry dipped in Belgian chocolate).

Confidential © IHG 2019 33


WELCOME AMENITIES
H O T E L’ S P R O P O S A L
INTERCONTINENTAL Dubai Festival city

In the jewel of the Middle East, these camel-milk


chocolates infused with rose, saffron, and Arabic
coffee are a must-try. Produced by the world's first
and finest camel-milk chocolatier, these chocolates
deliver a unique flavour profile you will not be able to
find anywhere else.

Discover our home-grown organic Khidri dates.


These local delights are one of the most renowned
and iconic date varieties and offer a sweet, raisin-
like flavour with a sumptuously delicious, lingering
caramel aftertaste. In local culture dates are
considered to be the fruit for auspicious occasions.

.
Club Intercontinental Amenity Be transported to Paris and experience an
authentic culinary experience with three Michelin-
5 Fruits + Choice of Dates box, starred Chef Pierre Gagnaire's finest
macaroons, infused with a local touch of an
Macaroon box or Chocolate box Arabic coffee macaroon. Indulge in the sweet and
luscious flavours of these iconic treats, all in the
comfort of your room.

Confidential © IHG 2019 34


INTERCONTINENTAL Dubai Festival city - Royal Ambassadors Amenity
Choice of Sweet snack, Fruits or Savory

Sweet snack
Local Dates Cheese Platter

Fruits

Story line: Enjoy this fine selection of fresh


Story line: Enjoy your stay at cheeses, perfectly paired with our
InterContinental DFC, where you take cardamom flavoured homemade date jam.
you through a journey of our local Cardamom, a favorite Middle Eastern
delicacies, camel milk chocolates with spice, has a unique aroma that blends
rose, saffron and Arabic coffee perfectly with the earthy notes of coffee and
flavours, with a touch of international
the sweetness of dates, creating the ideal
flavour.
balance of floral and earthy flavours.

Confidential © IHG 2019 35


INTERCONTINENTAL Dubai Festival city
Senior Leaders, Designation and Special Recognition

Stay in style and indulge in this camel-milk chocolate coco bean. Produced by the
world's first and finest camel-milk, with the finest tasting Levantine sweets we’re certain
you’ll just love.

Confidential © IHG 2019 36


WELCOME CARDS

Confidential © IHG 2019 37


WELCOME AMENITIES
H O T E L’ S P R O P O S A L
INTERCONTINENTAL RAS AL KHAIMAH MINA AL ARAB RESORT & SPA – page 1

STUFFED PREMIUM DATES


ISLAND LIVING ON
. A PLATE FRUIT Basket re-imagined
With the UAE being the world's fourth largest date producer –
• This entirely edible arrangement embodies the InterContinental we are proud to showcase our national heritage with this
This elegantly composed fruit platter brings a touch of selection of premium dates, elevated with pistachio, walnuts,
Life at its finest.
color to any room or suite – giving the same effect as a chocolates and cashews. An integral part of Emirati culture,
• Island living on a plate features feuilletine golden sand, dark vase of flowers. dates are served to welcome visitors, a staple during
chocolate flip flops, royal glacage algae sprouts and golden sun Tropical and locally-sourced fruits offer a welcome celebration and a welcome sweet and nutritional treat any
refresher after a day by the pool. time of day.
macaron for a preview of the perfect vacation that awaits.
The strawberries and passionfruit are grown in the UAE Grown in the region for thousands of years, dates were a vital
lifeline for early Bedouin tribes, their high nutritional profile
Confidential © IHG 2019 provided an essential source against the odds of the desert. 38
CONTINUED

MOTHER OF PEARL

This edible arrangement is an homage to the pearl heritage of the region.


The myths and legends of the Arabian pearl abound, with old tales claiming that pearls are formed
when raindrops filled with moonlight fall into the sea and are swallowed by oysters. The pearl, a
symbol of nature's concealed beauty and mysterious forces, has for centuries symbolized
humankind's desire for status and wealth, adorning the bodies of royalty and nobility. ROSE WATER MACARONS
A worldly classic with a local touch. These rose water infused macarons melt deliciously on the
Unlike other precious gems such as diamonds and rubies mined from the earth, the pearl holds its tongue, delighting the palate with nuanced bouquet of rose notes and vanilla.As part of the Arab
mystique from its organic creation, the once obscure process of a living creature producing a lustrous hospitality tradition, it is common to spray rose water in the palms of guests visiting your home as
jewel, hidden from prying eyes behind the oyster's closed shell.
Confidential © IHG 2019
they enter as a way to welcome them, especially during celebrations such as Ramadan and 39
Eid.
Thank you

40
©2021 IHG

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