The Engineer English Language For Industrial English Kurnialita Putri Fashari 23440430020
The Engineer English Language For Industrial English Kurnialita Putri Fashari 23440430020
720
2210
2210 420
720
edUP
V
Universitat Politècnica de València
THE ENGINEER
English Language for Industrial
Engineering
Ricardo Casañ
Pitarch Carolina
Girón García
Christina Holgado
Sáez Julia Haba
Osca
http://tiny.cc/edUPV_rea
Collection Académica
To cite this publication please use the following reference: Casañ Pitarch, R.,
Girón García, C., Holgado Sáez, C., Haba Osca, J. (2023). The Engineer. English language
for industrial engineering . Valencia: edUPV. DOI:
https://doi.org/10.4995/REA.2023.670901
Authorship
Ricardo Casañ Pitarch
Carolina Girón García
Christina Holgado Sáez
Julia Haba Osca
If the reader detects a mistake in the book or wishes to contact the authors, he
can send an email to [email protected]
This book aims at teaching English B2 and specific English language for the
engineering business. The book is divided into six units, and it is supported by a
serious video game, The Engineer, which can be downloaded from
http://tiny.cc/0387_TheEngineer. The purpose of this video game is to extend
the time of exposure to the target content and practice and also motivate the
students in their learning process. The Engineer is played individually, and it is
addressed to industrial engineering bachelor’s students. The purpose of this
book with a serious video game is to help students with at least an English B1 level
(CEFRL) to gain Eng- lish B2 proficiency and learn specific language related to
the professional field of industrial engineering.
Our book contains six lessons, combining general B2 English content and
technical language for industrial engineers. In this sense, the video game
mainly focuses on the tech- nical language, which gives support to the book
with additional activities in an immersive gamified environment. Each of the six
lessons focuses on a professional situation in which some specific language
forms must be used. In addition to general B2 English, the lessons focus on
language related to job hunting, reading drawings, safety at work, fixing things
and tools, communication on the phone, and reading math formulas, among
others.
The new employee is expected to learn by doing and get motivated with
the inclu- sion of rewards and the personal satisfaction of learning. The
exercises are related to the industrial engineering industry and are based on
puzzles, tests, fictional dialogues, search and use of objects, and other skill
games. The Engineer offers an environment of linguis- tic immersion through
functional language, reading comprehension, and the protagonist’s interaction
with other computerized characters. The new knowledge is introduced in the
teaching book and practiced along with the corresponding missions of the video
game.
The video game can only be played from a computer with Windows. The
user must download the compressed folder and unzip it. Then the users must
click on The Engineer ex- ecutable file, and the video game will run. The video
game can be saved anytime during the mission, and the missions can also be
restarted. The controls to move around the map are the arrows of the
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keywords, and the key E is used to execute actions. In addition, the mouse is
also used to complete some exercises in the game.
Concerning the use of this material, the teacher should introduce the units
from the book first, and then the students should play the video game so
they can practice further with exercises and extend their time of exposure to the
content of the lessons. The students can monitor their progress and share it with
the instructor by clicking on the Game Results
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THE ENGINEER. English Language for Industrial Engineering
item in the main menu at any time. The last exercise in each unit is a test to
assess the stu- dents’ knowledge about the content of each unit. In the case of
units 1 and 6, these tests correspond to the penultimate exercise, as the last
exercises in these units correspond to the global pre-test and post-test. With
these two tests, the instructor can measure the learn- ers’ progress after the
use of this material.
http://tiny.cc/0387_TheEngineer
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▶ TABLE OF CONTENTS
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THE ENGINEER: ENGLISH LANGUAGE FOR INDUSTRIAL ENGINEERING
Mission 1 Mission 2
Mission 3 Mission 4
Mission 5 Mission 6
To explain results
To read mathematical formulas
To speak on the phone
To learn vocabulary related to
Conditionals
materials Passive voice
Reported speech
Raw and processed materials
Communicating on the
Reading Formulas
phone Explaining results
General Business Correspondence
Narratives
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Mission 1. Job Hunting |
Whereas the present tense refers to events in the present and the future,
the past tense focuses on events in the past.
The present tense is made with the base form of the infinitive verb; however,
we add -s to the third singular person (he, she, it): knows, plays, speaks.
Notice that when the verbs end in -ch, -sh, -x, or -ss, we add -es to the infinitive
verbs at the end: catches, mixes, misses, washes. Similarly, when the verb ends in
consonant + y, we change it -ies: studies, tries.
There are some irregular verbs such as do and go, which change to does and
goes. The verb to have changes to has. The verb to be changes to is in the third
singular person, are in the second singular person and plural, and am in the first
singular person.
Affirmative Statements
Subject + Lexical Verb + Objects + Complements.
Marc plays football on Thursdays. [VERB] +
s/es/ies in third person
Negative Statements
Questions
Aux. Verb + Subject + Lexical Verb + Objects + Complements + ?
Does Marc play football on Thursdays?
Questions and negative statements are made in English with the auxiliary verb
do, which changes to does in the third singular person. The position of the
auxiliary verb is before the
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THE ENGINEER. English Language for Industrial Engineering
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Mission 1. Job Hunting |
............................................................................................................................................
...........
............................................................................................................................................
...........
............................................................................................................................................
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...........
............................................................................................................................................
...........
............................................................................................................................................
...........
............................................................................................................................................
...........
............................................................................................................................................
...........
............................................................................................................................................
...........
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THE ENGINEER. English Language for Industrial Engineering
▶ ADVERBS OF FREQUENCY
Adverbs of frequency can be used to express habits and actions, normally
associated with the present simple. Adverbs of frequency are placed after the
verb to be or auxiliary verbs, and before other verbs.
Always
⮞ She is always on time for lessons. Usually
Often
⮞ He has never ridden a horse. Sometime
s Hardly
⮞ I hardly ever use my computer at work. ever
Never
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Mission 1. Job Hunting |
Moment of
Speaking
Past Presen
t
Present
Progressive
Affirmative Statements
Subject + Verb to be + Lexical V. Gerund + Objects + Complements.
We are learning English now.
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THE ENGINEER. English Language for Industrial Engineering
Negative Statements
Questions
Verb to be + Subject + Lexical V. Gerund + Objects + Complements + ?
Are we learning English now?
🞴 Tip: The present continuous is associated with time adverbs like now, right now, at
the moment, today, this week/month.
▶ STATIVE VERBS
The continuous aspect can rarely be used with stative verbs. These verbs are
primarily used to describe a state or situation as opposed to an action or
process. Some examples are the following:
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Mission 1. Job Hunting |
✏ Exercise 9. In five of these sentences there is a verb in the wrong tense. Underline each
mistake and write the correction.
1. Andrea lives with us until the workers complete the refurbishment.
2. These days John is always getting late at work.
3. I’m not having enough money for a long holiday this year.
4. Everyone needs someone who can listen to them when necessary.
5. I’m liking a fantastic dinner tonight.
6. I must gain weight - I’m only weighing 40 pounds.
7. Chris and Olga are going to the football stadium twice a month.
8. What are you doing at work these days?
1. ............................................................................................................................
...............
2..............................................................................................................................
...............
3..............................................................................................................................
...............
4..............................................................................................................................
...............
5..............................................................................................................................
...............
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THE ENGINEER. English Language for Industrial Engineering
✏ Exercise 10. Fill in the gaps with the correct form of the verb in brackets.
1. Mike...................(know) all about computers, but nothing about mechanics.
2. Why.........................(you wear) my jeans?
3. The meat......................(smell) a bit odd. How long has it been out of the
fridge?
4. I’ve gained weight, and these trousers..............(not fit) me now.
5. You look serious. What.........................(you think) about?
6. (you see) those men around the corner? They....................(look) at us.
7. What are ............................... (you do) right now? I’m studying for the exam.
8. I played music at school, but now I..............(prefer) practicing some sport.
Affirmative Statements
Subject + Lexical Verb in past + Objects + Complements.
I played tennis yesterday.
Negative Statements
Subject + auxiliary verb in past + not + Infinitive Lexical Verb + Objects + Complements.
We did not call you last week.
Questions
Auxiliary verb in past + Subject + Infinitive Lexical Verb + Objects + Complements +?
Did you visited John on Saturday?
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Mission 1. Job Hunting |
Pronunciation of ⮞ /ɪd/: If the base verb ends in ‘t’ or ‘d’ (wanted, ended).
‘-ed’.
⮞ /t/: If the base verb ends in the sounds /p/ (hoped), /f/
(laughed),
/ks/ (faxed), /ʃ/ (washed), /ʧ/ (watched), /k/ (liked).
⮞ /d/: for the rest of sounds, such as in played or allowed.
✏ Exercise 11. Complete this table with their past forms and their past participles.
Present Past Past Participle
1. Fall ....................................................................................................
.
2. Keep ....................................................................................................
.
3. Mean ....................................................................................................
.
4. Forget ....................................................................................................
.
5. Hit ....................................................................................................
.
6. Freeze ....................................................................................................
.
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7. Throw ....................................................................................................
.
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THE ENGINEER. English Language for Industrial Engineering
8. Feed ....................................................................................................
.
9. Blow ....................................................................................................
.
10. Lead ....................................................................................................
.
✏ Exercise 13. Complete the story with the verbs between brackets.
Use the Simple Past.
Last night I was walking home next to the river Thames, when something
strange
…………… (happen) to me. It …………… (be) late at night and I.....(feel) tired after
a long and difficult day at work. There.......(be) a large full moon in the sky
and
everything …………… (be) quiet. I........(feel) tired and lonely and I’d just had a
few
pints of beer in my local pub, so I.......(decide) to stop by the riverside and look
at
the moon for a while. I.........(sit) on some steps very close to the water’s edge
and
…………… (look) up at the big yellow moon and.....(wonder) if it really was made
of
cheese. I …………… (feel) very tired so I.......(close) my eyes and after a few
minutes,
I.............(fall) asleep.
✏ Exercise 14. Write a brief paragraph explaining how the story continued.
When I woke up, the moon had moved behind a cloud and it was very dark
and cold…
.......................................................................................................................................
................
.......................................................................................................................................
................
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.......................................................................................................................................
................
.......................................................................................................................................
................
.......................................................................................................................................
................
.......................................................................................................................................
................
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Mission 1. Job Hunting |
✏ Exercise 15. Complete the sentences with the verbs between brackets using the present or
past simple.
1. I...........................(study) English last night.
2. I ........................ (buy) a present for my husband but I...............(think) he
......................(not like) it.
3. I ........................ (have) long hair when I.............(be) a little child, but now
my
hair.....................(be) very short.
4. Janet...............................(write) a letter to George last night.
5. Ellie..........................(brush) her teeth twice a day.
6. I ........................ (take) too much alcohol yesterday evening, so
I ............................ (have) a terrible headache now.
7. Alex .................. (can) play the piano when she was 12; now she.............(can)
play both the piano and the violin.
8. Mary and Jane ................. (go) on holiday every year, last year they....(visit)
India.
Affirmative Statements
Negative Statements
Questions
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THE ENGINEER. English Language for Industrial Engineering
Clauses are groups of words which have meaning, but are often not complete
sentences. Some clauses begin with the word ‘when’ such as ‘when she called’
or ‘when it bit me.’ Other clauses begin with ‘while’ such as ‘while she was
sleeping’ and ‘while he was surfing.’ When you talk about things in the past,
‘when’ is most often followed by the verb tense past sim- ple, whereas ‘while’ is
usually followed by past continuous. ‘While’ expresses the idea of ‘dur- ing that
time.’ Study the examples below. They have similar meanings, but they
emphasize different parts of the sentence.
⮞ Examples:
I was studying when she
called. While I was studying, she
called.
REMEMBER
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Mission 1. Job Hunting |
✏ Exercise 16. Put the verbs into the correct tense (past simple or past continuous).
1. The flight attendant ......................... (welcome) the passengers and....(ask)
them to buckle their seatbelts.
2. The TV ........................ (break) during the game so we..........(have) to listen
to the end on the radio.
3. The children .......................... (swim) while the parents..............(talk) by the
poolside.
4. The doctor ............................. (come) in, ........................... (look) at the
wound and
......................(tell) us it wasn’t serious.
5. While one team.................................(prepare) for the final match, the other
team
...........................(participate) in interviews.
6. While we .......................... (sit) on the bench the dogs................(run) about.
7. Patrick ........................ (turn) off the music and....................(begin) to study.
8. Mike ............................ (watch) TV when his parents..............(arrive).
✏ Exercise 17. Put the verbs in brackets into the correct tense (past simple or past
continuous).
1. When Sam ............ (go) to Greece, he.......(visit) the most beautiful beaches.
2. When he .................... (drive) home, he........(see) an amazing sunset.
3. I .................. (not /hear) what they............(fight) about at the party last
night.
4. When she ................... (wash) her car, she..............(discover) the scratch.
5. While the boy .................. (play), his mother................(talk) on the phone.
6. He .................... (drink) some beer and then he...........(eat) a few chips.
7. We ................... (sleep) when we suddenly..............(hear) a loud noise.
8. When my neighbor .......................... (bake) a cake she.. . .(burn) her hand.
9. She ......................... (get) in the car,................(put) her key in the ignition,
and
.................(start) the engine.
10. When it .......................... (begin) to rain, we...............(run) inside.
11. When I ...................... (do) the washing-up, I...............(break) a plate.
12. I ...................... (have) dinner when I suddenly............(hear) a loud bang.
13. When my father ....................... (work) in the garden, an old friend
.................... (pass) by to see him.
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THE ENGINEER. English Language for Industrial Engineering
▶ PREPOSITIONS
Prepositions show where or when something is in relation to something else.
Prepositions can tell us where one noun is in relation to another (e.g., the
phone is on the table). Prepo- sitions indicate direction, time, location, purpose,
and spatial relationships, as well as other abstract types of relationships.
⮞ Direction: Turn to the left and then you will arrive at her home.
⮞ Time: We have been living for 10 years in Manchester.
⮞ Location: We arrived in Edinburgh last week.
⮞ Purpose: Mark went for a walk.
Prepositions of Time
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Mission 1. Job Hunting |
Prepositions of Place
in the kitchen, in
room, building, street, town, London.
In country. book, paper etc. in the book.
car, taxi. in the car, in a
picture, taxi. in the
world. picture, in the
world.
at the door, at
meaning next to, by an
the station.
At object. for table.
at the table.
for events.
at a concert, at the
place where you are to do
party. at the cinema,
something typical (watch a film,
at school, at work.
study, work).
Below lower than something else but the fish are below
above ground. the surface.
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Mission 1. Job Hunting |
Brook, a suburb.Chicago.
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THE ENGINEER. English Language for Industrial Engineering
7. The capital ........... the United States and one federal state are
named ............... George Washington.
▶ ADJECTIVES
Adjectives are words that describe the qualities or states of being of nouns: red,
happy, slow, interesting, weird. They can also describe the quantity of nouns: many, few,
thousands, ten.
The adjectives are words that come immediately before the nouns they modify.
In addition, they can also act as verb complements or with the verb to be.
These verbs that are followed by adjectives describe states of being or a
sensory experience (feel, seem, sound).
⮞ My friend is happy.
⮞ It seems a boring task.
⮞ Your proposal sounds good to me.
✏ Exercise 21. Use the adjectives listed below to complete the character descriptions.
honest, reserved, outgoing, frank, tactless, persuasive, trustworthy,
fussy
1. Tina is a very...........................person. She can convince you to do almost
anything
she wants.
2. Sarah can be ......................... on occasion. She often says things that offend
people.
3. Jim is very..........................; he always says exactly what he is thinking.
4. Stephanie is one of the most ........................... people I know; she
would never consider doing anything illegal.
5. My little sister is very ............................. about what she eats; there are
very few foods she likes.
6. Anna is a very................................person who hardly ever lets her feelings show.
7. Mark is extremely............................; when it comes to keeping secrets, he will
nev-
er tell a soul.
8. Annabel is a(n) ............................ person who loves meeting people and
making new friends.
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Mission 1. Job Hunting |
In English, there is an established order for the adjectives when there are more than one. The
Royal order of adjectives is the following:
⮞ 1. Determiner: your, our, this, these.
⮞ 2. Quantity: One, two, many, few.
⮞ 3. Opinion: beautiful, useful, delicious.
⮞ 4. Size: big, medium-sized, small, large, long.
⮞ 5. Age: New, old, young, medieval.
⮞ 6. Shape: Square, round, triangular, geometric.
⮞ 7. Color: Blue, Gold, Yellowish, Red.
⮞ 8. Origin/Material: Chinese, Wooden, Wooly, Roman.
⮞ 9. Qualifier: hound (dog), re-usable (bags), fashion (clothes).
⮞ 10. Hound dog, denim skirt, pickup truck, vampire bat.
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THE ENGINEER. English Language for Industrial Engineering
▶ AT THE WORKPLACE
WARM UP: A Job Interview.
✏ Exercise 24. In your opinion, which factors below are important for getting a job? Choose
the five most important. Is there anything missing from the list? Which do you think
are not important? Why?
✏ Exercise 25. Think about jobs you’ve had and interviews you’ve attended. In pairs, ask
each other about your best or worst:
✏ Exercise 27. Complete the text with the words and phrases in the box.
they do not apply for an advertised job, but hope the employer will be
interested enough to keep their CV on file and contact them when they
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Mission 1. Job Hunting |
usually
three or six months; after that, they are offered a permanent post.
✏ Exercise 28. Match the verbs (1-6) to the nouns (a-f) to make word partnerships.
1. to train. a. a vacancy/post.
2. to shortlist. b. an interview
panel.
3. to advertise.
c. the candidates.
4. to assemble.
d. references.
5. to make.
e. new staff.
6. to check.
f. a job offer.
✏ Exercise 29. Look at the different types of people. Which do you think are the most
desirable for companies to employ?
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THE ENGINEER. English Language for Industrial Engineering
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Mission 1. Job Hunting |
✏ Exercise 30. Write a covering letter and apply for one of the following jobs.
Word Length: 200 words.
JOB OFFER#1: Sales Representative
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THE ENGINEER. English Language for Industrial Engineering
Conditions of employment:
⮞ The completed application for North Franklin School District will include:
⮞ Online Application through Fast Track (www.nfsd.org/employment).
⮞ Resume (upload attachment).
⮞ Copy of Current Merits: Education and Academic Background.
⮞ Transcripts (required upon hire).
Position open until filled.
✏ Exercise 31. Prepare a job interview based on one of the previous offers and practice it with
some of your classmates. Then decide who should be hired and explain why.
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Mission 2. The Workshop |
The present perfect is used to speak about something that has happened very
recently, or it can still be modified. Notice that the present perfect concerns
actions that happened VERY RECENTLY or that still can be modified in OUR
LIFETIME. For those actions that cannot be modified (except those which has
happened recently), we use the past simple. Therefore, the present perfect
expresses indefinite time (which is unspecific), whereas the past simple refers
to definite time (which is specific).
Mike has visited my house many times. Mike visited my apartment last week.
I have talked with his parents a few I talked with his parents yesterday.
times.
Sarah has recently changed her Sarah changed her phone
phone number. number last month.
Affirmative Statements
Negative Statements
Subject + Have /Has + not + Past Participle + Objects + Complements.
She has not started a new career in London.
Questions
Have /Has + Subject + Past Participle + Objects + Complements +?
Has she started a new career?
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THE ENGINEER. English Language for Industrial Engineering
USE 1
something that started in the They’ve been married for nearly 50
past and continues in the years. She has lived in Liverpool all her
present. life.
USE 3
for something that happened in I can’t get in the house. I’ve lost my keys.
the past but is important in the Teresa isn’t at home. I think she has gone
present. shopping.
USE 4
to emphasize that something is It’s been raining for hours. I’m tired out.
still continuing in the present: I’ve been working all day.
✏ Exercise 1. Put the verbs into the correct form (present perfect or past simple).
1. A:..............................(you / taste / ever) sushi?
2. B: Yes, I................................(eat) sushi at least five times so far.
3. A: When..............................(you / eat) sushi for the first time?
4. B: I .......................... (eat) sushi for the first time on my dad’s 50th
birthday.
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Mission 2. The Workshop |
✏ Exercise 2. Fill in the spaces below using either Just, Yet or Already.
1. Don’t come in here with those muddy shoes!! I have......cleaned this floor!!!
2. Have you finished that composition for History class............? You only start-
ed an hour ago!!
3. I don’t want to see “Alien 9” at the cinema again. I’ve..........seen it twice.
4. I’m sorry. You have ..................... missed Katie. She left the office
about three minutes ago!
5. Oh, nothing for me, thank you. I’ve..................eaten. I had dinner less than
an
hour ago.
!yesterday,
Notice that the present perfect does not contain time complements such as
last week, or last year, these complements concern the past simple
tense.
✏ Exercise 4. Put the verbs into the correct tense (simple past or present perfect simple).
1. Last week I ....................... (be) very busy and I............(have not) the time to
do a lot in the household.
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THE ENGINEER. English Language for Industrial Engineering
✏ Exercise 5. Put the verbs into the correct tense (Simple Past or Present Perfect).
1. I can’t go skiing because I..........................(not /buy) my new skis yet.
2.............................. (they/spend) their holidays in Marbella last August?
3.............................. (you /ever/climb) Mount Kilimanjaro?
4. She...........................(just/finish) baking a pie.
5. Manuel.........................(already/write) three reports.
6. We............................(move) to Tokyo in 2007.
7. Frank.............................(be) in California twenty years ago.
8. I..................................(not/be) to Croatia yet.
9. But I...............................(already/travel) to Greece on several occasions.
10. Last year, her family.............................(go) Disneyland Paris.
✏ Exercise 6. Put the verb in brackets into the Simple Past or the Present Perfect.
1. Last year Alex................................(travel) to Peru.
2. We..................................(work) all day and now we are exhausted.
3. They.....................................(buy) a new car last month.
4. Allison..................................(stay) at home last night.
5. The credit card bill.................................(arrive) this morning.
6. Max and his girlfriend...................................(live) in Boston for four years.
7. Last night we.........................(go) to the cinema to see the new Woody Allen
movie.
8. The TV show...................................(already start), but you haven´t missed too
much.
9. The twins...................................(phone) us earlier but we weren´t home.
10. Chuck.................................(lose) his watch last night.
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Mission 2. The Workshop |
Affirmative Statements
Negative Statements
USE 4
Past perfect continuous: to show Everything was wet. It had been raining
for hours.
that something started in the past
He was a wonderful guitarist. He had
and con- tinued up to a time in been playing ever since he was a
the past or was important at that teenager.
time in the past.
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THE ENGINEER. English Language for Industrial
Engineering
✏ Exercise 7. Using the words in parentheses, complete the text below with the appro- priate
tenses, past simple or past perfect.
I.......................(try) to fill out the form, but I couldn’t answer half of the
questions.
They...............(want) me to include references, but I didn’t want to list my
previous
landlord because I.................(have) some problems with him in the past and I
knew
he wouldn’t recommend me. I.............(end) up listing my father as a
reference.
✏ Exercise 8. Using the words in parentheses, complete the text below with the appro- priate
tenses, past simple, present perfect or past perfect.
3. By the time I got to the office, the meeting ..................... (begin, already)
without me. My boss .................. (be) furious with me and I (be) fired.
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4. When I ................. (turn) the radio on yesterday, I...........(hear) a song that
was popular when I was in high school. I..........(hear, not) the song in
years,
and it.................(bring) back some great memories.
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Mission 2. The Workshop |
6. When Jack .................. (enter) the room, I...........(recognize, not) him because
he .................. (lose) so much weight and..............(grow) a beard. He looked
totally different!
✏ Exercise
tense.
9. Complete the following questions with the appropriate tenses, use any
2. I.....................(work) for this company for more than thirty years, and I intend
to stay
here until I retire!
5. We were late because we had some car problems. By the time we.....(get)
to the train station, Susan...........(wait) for us for more than two hours.
Used to + Verb
‘Used to’ introduces past habits and states that are finished at the moment of
speaking. It is followed by an infinitive (i.e.: used to do). ‘Used to’ is not used to
say what, how long, or how many times an activity happened. Some examples
are the following:
⮞ I used to walk every day, but I quit the habit before summer.
⮞ Martha used to play the violin when she was a teenager.
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⮞ My family used to order pizza every Friday for dinner.
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THE ENGINEER. English Language for Industrial Engineering
Be used to + -ing
‘Be used to’ describes something that is familiar to the subject. It refers to
actions which an individual has previously experienced and no longer considers
new. They are habits that have already been acquired. Notice that the lexical
verb is introduced as a gerund (-ing).
⮞ She is used to speaking Italian with her customers.
⮞ My cousin is used to driving on the left as he lived three years in the UK.
⮞ John is not used to studying at nights.
The structure ‘get used to’ describes that an action is becoming familiar to the
subject. In this case, the lexical verb is also introduced as a gerund (-ing).
⮞ I quickly got used to working in a factory after years in an office.
⮞ You should get used to going to bed earlier, so you felt better in the morning.
⮞ It was difficult at the beginning, but I could get used to doing exercise
regularly.
✏ Exercise 10. Complete the following sentences with the correct option.
1. I’ve been waking up early for a year. However, I............to it.
a. am already used.
b. used.
c. use.
d. am still not used.
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9. Peter lived in Nepal for a year. He loved it, but he..............the food there.
a. could never get used to.
b. could ever get used to.
c. wasn’t used to.
d. was using to.
10. Few people...................electric cars now, but everybody will in a few years.
a. isn’t used to using.
b. are used to using.
c. don’t use.
d. aren’t used to using.
✏ Exercise 11. Fill in the gaps with used to, get used to, be used to.
1. Sam....................(have) a motorbike, but now he has got a ban.
2. Mike is new at the company, so he..............(-) how things are done here.
3. When he was younger, he..................(work) in a restaurant.
4. When Mary lived in Scotland, she often............(go) to Portobello beach.
5. She................(play) the guitar when she was 8, but now she plays the
guitar and
the drums.
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THE ENGINEER. English Language for Industrial Engineering
✏ Exercise 12. Sentence Transformation: Write a sentence using the word given and without
changing the original meaning.
1. The family always spent their holidays climbing in the mountains. Used
.......................................................................................................................................
................
2. It was difficult for Craig to adjust to living in Spain. Used
.......................................................................................................................................
................
3. I went to the old pool every week. Used
.......................................................................................................................................
................
4. When I was a child, we would go to the local park every Saturday
afternoon. Used
.......................................................................................................................................
................
5. We don’t live in Madrid anymore. Used
.......................................................................................................................................
................
One syllable adjectives generally form the comparative by adding -er and the
superlative by adding -est, e.g.:
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Sweet Sweeter The sweetest
Thin Thinner The thinnest
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Mission 2. The Workshop |
⮞ Note that if a one syllable adjective ends in a single vowel letter followed
by a single consonant letter, the consonant letter is doubled, e.g.: thin →
thinner, big → biggest.
⮞ If an adjective ends in -e, this is removed when adding -er/-est, e.g.:
wide →
wider/widest.
⮞ If an adjective ends in a consonant followed by -y, -y is replaced by -i when
adding
-er/-est, e.g.: dry → drier/driest.
Two syllable adjectives which end in -y usually form the comparative by adding -er
and the superlative by adding -est, (note the change of -y to -i in the
comparative/superlative) e.g.:
Two syllable adjectives ending in -ed, -ing, -ful, or -less always form the
comparative with more and the superlative with the most, e.g.:
Adjectives which have three or more syllables always form the comparative
and superlative with MORE and THE MOST, e.g.:
⮞ The only exceptions are some three syllable adjectives which have been
formed by adding the prefix -un to another adjective, especially those
formed from an adjec- tive ending in -y. These adjectives can form
comparatives and superlatives by using more/most or adding -er/-est,
e.g.: unhappy – unhappier – the unhappiest/ the most unhappy.
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THE ENGINEER. English Language for Industrial Engineering
Irregular Adjectives
Comparatives are often qualified by using words and phrases such as much, a lot,
far, a bit/ little, slightly etc., e.g.:
⮞ You should go by train, it would be much cheaper.
⮞ Could you be a bit quieter?
⮞ I’m feeling a lot better.
⮞ Do you have one that’s slightly bigger?
Two comparatives can be contrasted by placing the before them, indicating
that a change in one quality is linked to a change in another, e.g.:
⮞ The smaller the gift, the easier it is to send.
⮞ The more stressed you are, the worse it is for your health.
Two comparatives can also be linked with and to show a continuing increase in a
particular quality, e.g.:
⮞ The sea was getting rougher and rougher.
⮞ Her illness was becoming worse and worse.
⮞ He became more and more tired as the weeks went by.
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Mission 2. The Workshop |
We use the forms less (the opposite of comparative more), and the least (the
opposite of superlative the most).
⮞ Less is used to indicate that something or someone does not have as much
of a par- ticular quality as someone or something else, e.g.:
⯈ This sofa is less comfortable.
⯈ I’ve always been less patient than my sister.
⮞ The least is used to indicate that something or someone has less of a quality
than any other person or thing of its kind, e.g.:
⯈ It’s the least expensive way to travel.
⯈ She was the least intelligent of the three sisters.
Good
difficult
Funnier
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THE ENGINEER. English Language for Industrial Engineering
The worst
Thin
Bigger
✏ Exercise 15. Fill in the correct form of the words in brackets (comparative or
superlative).
1. My house is (big)...................than yours.
2. This flower is (beautiful)............................than that one.
3. This is the (good)........................book I have ever read.
4. Non-smokers usually live (long)...................than smokers.
5. Which is the (dangerous).........................animal in the world?
6. A holiday by the sea is (good)......................than a holiday in the
mountains.
7. It is strange but often a coke is (expensive)......................than a beer.
8. Who is the (rich)........................woman on earth?
9. The weather this summer is even (bad).....................than last summer.
10. He was the (intelligent).......................thief of all.
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Mission 2. The Workshop |
▶ READING DRAWINGS
Drawings are used to share visual ideas with others. The description of ideas
verbally is im- portant, but drawings show images of what it represents. In this
sense, there are different types of drawings. The main categories are General
arrangement drawings and Detail draw- ing. On the one hand, general
arrangement drawing shows the layout of a whole assem- bly or structure but
does not give details of smaller individual components. Detail drawing shows
one or more smaller components in detail. Usually, general arrangement
drawings have notes on them, which give references to related detail drawings.
For every general arrangement drawing, there are usually several related detail
drawings.
Working drawing: a scale drawing which serves as a guide for the construction or
manufac- ture of something such as a building or machine.
Elevation: a first angle projection that shows all parts of the building as seen
from a particu- lar direction with the perspective flattened.
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THE ENGINEER. English Language for Industrial Engineering
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Mission 2. The Workshop |
Exploded View: drawing showing how a product can be assembled and how the
separate parts fit together.
Plan: drawing on a horizontal plane depicting a bird’s eye view of a structure from
above.
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THE ENGINEER. English Language for Industrial Engineering
✏ Exercise 16. Complete the following definitions using the types of drawing in the box:
cross-section, elevation, exploded view, note, plan, schematic,
specification.
1..............................gives a view of the whole deck, from above.
2..............................gives a view of all the panels, from the front.
3..............................gives a deconstructed view of how the panels are fixed
together.
4..............................gives a cutaway view of the joint between two panels.
5..............................gives a simplified representation of a network of air ducts.
6..............................gives a brief description or a reference to another related
drawing.
7..............................gives detailed written technical descriptions of the panels.
Size Other
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Mission 2. The Workshop |
✏ Exercise 17. Gap Filling. Write the suitable word in each gap.
1. short
2. width narrow
3. high
4. thickness thin
5. deep
✏ Exercise 18. Use one of the following words to fill the following gaps.
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THE ENGINEER. English Language for Industrial Engineering
✏ Exercise 20. Put the words in the box into the table to make group of verbs with similar
meanings.
amend, circulate, redesign, revise, supersede, approve, issue, refine, sign off
1 2 3 4
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Mission 2. The Workshop |
▶ DESCRIPTIONS
The description of objects should be accurate and give a clear picture of what is
described. This means it is necessary to give information concerning size and
weight (e.g. tall, small, big, heavy, light, etc.), shape (e.g. rectangular, oval, etc.) pattern
and decoration (e.g. striped, floral, etc.), color (e.g. blue, yellowish, etc.), origin (e.g.
Chinese, Italian, etc.) and material (e.g. cotton, wooden, leather, plastic, woolen, polyester,
silk, etc.) as well as information concerning value, use, quality and special
characteristics (e.g. zip, strap, initials, label, sticker, etc.). In this sense, descriptions of
objects can be found in leaflets, catalogues, advertisements or as part of
letters, stories, reports or articles. To write description, it is necessary to use
a variety of adjectives, which are normally given in the following order:
Opinion, Size/Weight, Age, Shape, Color, Pattern, Origin, Material. It is advisable
not to use all of them one after the other because your description will not
sound natural. Follow this order when you describe objects but give the
information in various sentences, e.g. It’s a beautiful small vase. It is white with a flowery
pattern and it is made of china.
What does it look like? It’s small, with eight hairy legs.
How big is it? (What size is it?) It’s 3 meters, by 4 meters, by 5 meters.
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THE ENGINEER. English Language for Industrial Engineering
✏ Exercise 21. List the words under the correct heading as in the example: spherical, Polish,
platinum, tiny, remarkable, paper, navy blue, enormous, floral, rectangular, wood-
en, Finnish, breathtaking, brand-new, Oriental, medieval, plain, compact, steel, off-white,
antique, heavy, pinkish, woolen, carvings, initials, oval.
Opinion
Size/Weight
Age
Shape
Colour
Pattern
Origin
Material
Noun
Special Characteristics
✏ Exercise 22. Read the following descriptions and underline the adjectives or phrases used to
describe each item or the special characteristics they might have. Where could each
description have been taken from?
A. My overcoat is dark blue and is made of lambswool. It’s fairly old but
should be recognized from the initials J.P. sewn on the lining. Should it
be found please con- tact me on
B. Witnesses reported that the craft appeared to be fifty meters long and
resembled a balloon. It was said to be silver in color with flashing
orange lights all around the bottom.
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Mission 2. The Workshop |
Example of a description
✏ Exercise 23. Describe an item that you have recently bought (100 – 120 words).
.......................................................................................................................................
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THE ENGINEER. English Language for Industrial Engineering
Linking words are words that connect ideas. The purpose of linking words is to
show that some ideas are related in some way, or to provide supporting
information. The linking words are usually placed at the start of the paragraphs
to show connection among them, but also in the middle of sentences to
connect two ideas together. This unit introduces some of the most usual ones
in English.
▶ LINKING WORDS
Expressing reason
Because, because of
Since, as
Since and as are more informal, and they are followed by a subject + verb.
⮞ I’m going to bed at 10 PM since I need to get up early tomorrow morning.
⮞ I didn’t go to the gym today, as I had a lot of homework to do.
Due to and owing to are also followed by a noun, and they are more formal.
⮞ There’s a lot of traffic today due to the upcoming holiday.
⮞ The after-school program was cancelled owing to lack of interest from the
students.
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Mission 3. Building up! |
Expressing result
Expressing purpose
For
It describes what something is used for. It is followed by a gerund form or a noun.
⮞ This button is for starting the engine.
⮞ This is for the lights.
Infinitive of purpose
We can also use to to express purpose. The subject of the main clause and of the
purpose clause must be the same.
⮞ John went to the States to study engineering. (NOT for to study)
If the two subjects are different, to can’t be used. We have to use so that.
⮞ John went to the States so that his brother would have some help working in
the club.
In order to, so as to
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THE ENGINEER. English Language for Industrial Engineering
So that
We can use so that to express purpose (the reason why someone does
something). So that is usually followed by can, could, will or would.
⮞ The Police locked the door so that no-one could get in.
Expressing contrast
But, however
But is more informal than however.
However can be used at the beginning of a sentence, but but can’t be used but at the
begin- ning of a sentence (in written English).
⮞ I tried to lift the box, but it was too heavy for me.
⮞ I tried to lift the box. However, it was too heavy for me.
While and whereas are usually used between two complete phrases.
Despite, in spite of
They are followed by a noun or a gerund. Their meaning is the same.
⮞ Our plane arrived on time in spite of the delay during takeoff.
⮞ We won the game despite having three fewer players.
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Mission 3. Building up! |
Addition
These are usually used at the beginning of a sentence to add another idea or
further devel- op the previous point. These expressions are used in formal
English, whereas in informal spoken English, plus, what’s more and besides, are
used instead.
⮞ People who exercise regularly have more energy during the day and sleep
better at night. In addition, they tend to live longer.
⮞ Construction on the new subway has been delayed for months due to
budget short- falls. Moreover, the workers are threatening to go on
strike.
⮞ Our sales are expected to rise 30% in the next year. Furthermore, purchase
of new equipment will help cut manufacturing costs and increase profits.
Also, too
Also can go in the middle of a sentence.
Too is typically used at the end.
⮞ We did a lot of sightseeing on our holiday. We also bought a number of
souvenirs.
⮞ We did a lot of sightseeing on our holiday. We bought a number of souvenirs,
too.
As well, as well as
As well is used at the end of the sentence (similarly to
too). As well as must be followed by another word.
⮞ She’s not only extremely successful, she’s beautiful as well.
⮞ She’s beautiful as well as being extremely successful.
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THE ENGINEER. English Language for Industrial Engineering
✏ Exercise 1. Fill in the gaps with the correct linking words from the box. There are three extra
words that you do not need to use.
1........................................Mum comes home from work she has to lie down on the
sofa
...........................she feels exhausted.
✏ Exercise 2. Fill in the blanks with the correct linking words from the list below. There are
some extra words that you do not need to use.
1. This mobile phone tax costs 4 cents per minute,...........the other one offers
a flat rate.
2...............................my brother likes rock music, he hardly listens to it on the
radio.
3...............................to the four airbags, the jeep also has a built-in security
system.
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4. The company manufactures planes..................vessels.
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Mission 3. Building up! |
✏ Exercise 3. Fill in the blanks with a suitable linking word. There may be more than one
correct answer.
1. Ocean levels will probably rise in the next few decades .............................
of global warming.
2. She should drive carefully, ......................... she may have problems on
such a slippery road.
3. The vice-president was not a very popular leader. .......................... , her
renounce- ment was not surprising.
4. My neighbours’ economy will not improve this month. ........................ ,
all projec- tions show that it will get worse in the upcoming days.
5. They broke up their marriage a few days ago................, they are still living
together because of the kids they have in common.
6........................................it was a great place to go surfing, not many people found
their
way there.
✏ Exercise 4. Fill in the blanks with one of the following linking words from the box. Be careful,
more than one answer is possible in some sentences.
1. Take your webcam with you, just.................mine doesn’t work, and I need
it
for the virtual conference next week.
2...............................having muscle problems, the defender was able to play.
3. You should bring an umbrella with you.................it rains tomorrow.
4. Surfing is a safe sport............................you obey the rules on the slope.
5. Molly has been living in the city her whole life. ........................... , she has
decided she wants a change and plans on moving to a house in the middle
of the mountains.
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THE ENGINEER. English Language for Industrial Engineering
▶ INFINITIVE VERBS
1. Infinitives are the “to” form of the verb. The infinitive form of “learn” is “to learn.” You can also
use an infinitive as the subject, the complement, or the object of a sentence.
⮞ To learn is important. SUBJECT OF SENTENCE
3. Some verbs are followed by infinitives. < List of Verbs Followed by Infinitives >
⮞ She wants to go to a film.
⮞ Mary needs to talk about her problems.
4. Some verbs are followed by a noun plus an infinitive. In some situations, the noun is
required. In other situations, the noun is optional. < List of Verbs Followed by a
Noun
+ an Infinitive >
⮞ The police ordered the man to stop. NOUN IS REQUIRED
5. There are many “be + adjective” combinations that are commonly followed by infini-
tives. < List of Be + Adjective Combinations Followed by Infinitives >
⮞ They were anxious to begin.
⮞ She was delighted to receive such good feedback.
⮞ He is lucky to have such good friends.
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Mission 3. Building up! |
6. There are also many nouns that are commonly followed by infinitives. < List of Nouns
Followed by Infinitives >
⮞ It was a good decision to move to San Francisco.
⮞ His wish to become an actor was well known.
⮞ Laura’s desire to improve impressed me.
7. Infinitives are sometimes used to express the idea of “in order to do something.”
⮞ He bought the English dictionary to look up difficult words. IN ORDER TO LOOK UP
⮞ Janine sold her car to get the money that she needed. IN ORDER TO GET
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THE ENGINEER. English Language for Industrial Engineering
REMEMBER…
Infinitive forms
PASSIVE + PERFECT The students were expecting to have been taught that by
now.
✏ Exercise 6. Write a suitable sentence by using the following verbs from the box be- low.
Remember that these verbs have the structure verb + object + to…
1. .................................................................................................................................
...............
2. .................................................................................................................................
...............
3. .................................................................................................................................
...............
4. .................................................................................................................................
...............
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5. .................................................................................................................................
...............
6. .................................................................................................................................
...............
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Mission 3. Building up! |
✏ Exercise
“to”).
8. Fill in the blanks with the correct form of the verbs in brackets (with or without
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THE ENGINEER. English Language for Industrial Engineering
Car Jack Air Compressor Jump Starter Mechanics Gloves Zip Ties
Pressure Tape
Flashlight Safety Glasses Wrecking Bar Utility Knife
Washer Measure
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Mission 3. Building up! |
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THE ENGINEER. English Language for Industrial Engineering
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Mission 3. Building up! |
✏ Exercise 9. Complete the following sentences with the correct tool from the box.
5. The pliers .............. (e) are used to hold and grip small articles.
7. The car Jack .......... (g) is used to turn screws with slotted heads.
8. The air compressor ......... (h) is used to fasten or loosen nuts and bolts.
9. The jump starter ............. (i) is used to tighten bolts and nuts.
10. The mechanics gloves ........... (j) is used to chill the air.
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THE ENGINEER. English Language for Industrial Engineering
✏ Exercise 11. Look at the pictures and write the name of the correct tool right below the
picture.
......................................... .........................................
.........................................
......................................... .........................................
.........................................
✏ Exercise 12. Complete the following sentences explaining the different functions of the
underlined tools provided.
1. The zip ties are used
to.......................................................................................................
2. The flashlight is used
to......................................................................................................
3. The safety glasses are used
to...........................................................................................
4. The wrecking bar is used to
...............................................................................................
5. The pressure washer is used to
........................................................................................
6. The tape measure is used to
.............................................................................................
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Mission 3. Building up! |
✏ Exercise
machine.
14. Put the following actions into the correct order to fix the problem of the
At last, let’s put the cover and the bolts using the automatic screwdriver again. [
……… ]
The next step is to add a new belt. We must introduce the rollers within the
belt in each extreme and place them on each side of the machine. [ ……… ]
The last thing is to connect the machine and check if it works. [ ……… ]
Now, we must loosen the bolts and take off the rollers. [ ……… ]
Once the rollers are off, we must extract the belt and clean it. [ ……… ]
We’ve got the problem here. It seems that the belt is broken and a part of
it is snagged on the rollers. We will need to dismantle it. I will need the
wrench. [ ……… ]
Once the rollers are in, we must put the bolts and tighten them. [ ……… ]
✏ Exercise 15. Use the words from the box below to make complete the sentences.
• After removing the cover of the machine, we are able to see the
inside of the ....................... .
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THE ENGINEER. English Language for Industrial Engineering
▶ EXPRESSING OPINIONS
To give your opinion on a subject, you must basically say if you agree or
disagree with the statement given. However, you can also be told to discuss
both the advantages and disad- vantages of the topic given.
⮞ Read the question carefully, underlining the points you must deal with.
⮞ Decide on how you are going to organize your essay.
⮞ Make a plan with the main ideas for each paragraph.
⮞ Think of the vocabulary you want to use and write it down.
⮞ Write following your plan.
Paragraph 1 (Introduction)
Present the topic of discussion and express your opinion. You must imagine
that whoever reads your essay has no idea what the topic is. You must also
show clearly that you’ll be expressing one opinion, either in favor or against. In
other words, answer the question exactly.
Paragraph 2
Explain your first reason for your opinion. Talk about possible consequences
and give ex- amples, or vice versa.
Paragraph 3
Explain your second reason and maybe a third one, but only if it is closely
related. Mention possible consequences and give examples, or vice versa.
Paragraph 4 (Conclusion)
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Mission 3. Building up! |
INTRODUCTION
- I think that
- Firstly/ first of all / to start with
- I think there are two aspects of... The first is
To give an example/ examples
- As a result,
- Therefore,
- Consequently,
- In this case,
- The second aspect is
- Secondly,
- Another reason why
- We should also consider the fact that
- Another matter/ aspect to consider
- Let us not forget
CONCLUSION (Paragraphs 3-4)
In
short,
In
brief,
To conclude,
In
conclusion,
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Rhetoric question
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THE ENGINEER. English Language for Industrial Engineering
FINAL TASK
✏ Exercise 16. Write an opinion essay on the following topic: “Machines will run the
world in 2200” (100-150 words). Make sure you check the text carefully (appropriate
vocabulary, grammar, punctuation, and structure).
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Mission 4. Safety |
MISSION 4. SAFETY
▶ RELATIVE CLAUSES
possession for people animals Do you know the boy whose mother is
whose a nurse?
and things
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THE ENGINEER. English Language for Industrial Engineering
Defining relative clauses (also called identifying relative clauses or restrictive relative clauses)
give detailed information defining a general term or expression. Defining
relative clauses are not put in commas.
Imagine, Maria is in a room with five men. One man is talking to Maria, and you
ask some- body whether she knows this man. Here the relative clause defines
which of the five men you mean: Do you know the man who is talking to Maria?
Object pronouns in defining relative clauses can also be dropped. These sentences
with a relative clause without the relative pronoun are called Contact Clauses: The
boy (who/whom) we met yesterday is very nice.
Imagine, John is in a room with only one girl. The two are talking to each other
and you ask somebody whether he knows this girl. Here the relative clause is
non-defining because in this situation it is obvious which girl you mean: Do you
know the girl, who is talking to Tom?
In non-defining relative clauses, who/which may not be replaced with that. Notice
that ob- ject pronouns in non-defining relative clauses must be used: Jim, who/whom
we met yester- day, is very nice.
✏ Exercise 1. Complete the sentences with relative clauses in simple present. Use who
or which.
1. This is the man.................works at the station.
2. The tree..............grows in the garden is an apple tree.
3. The man.............goes jogging every Friday is my neighbor.
4. The elephants...............live in Africa have big ears.
5. Turn left at the yellow house.........is opposite the petrol station.
✏ Exercise
or not).
2. Combine the sentences with relative clauses. (Decide whether to use commas
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Mission 4. Safety |
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THE ENGINEER. English Language for Industrial Engineering
▶ MODAL VERBS
Modal verbs are a type of auxiliary verbs which show possibility, intent, ability,
or necessity. They are used together with the main verb of the sentence
(lexical verb), which appears in the infinitive form without ‘to’ (bare infinitive).
The most frequent ones include can, may, might, could, should, would, will and
must.
Function Explanation
Likelihood Some things seem likely, but they are not known
for sure. In these cases, the modal verbs ‘should’ and
‘must’ to show probability without certainty can be used:
Her parents must be proud.
My brother should be asleep by now.
Ability The modal verb ‘can’ shows whether or not the subject is able
to do something, such as perform an action or demonstrate an
ability. Likewise, the negative form, ‘cannot’ or ‘can’t’,
shows that the subject is unable to do something.
She can speak three languages.
You can’t make coffee as good as Luca does.
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You need to be here before 8:00.
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Mission 4. Safety |
Function Explanation
✏ Exercise 5. Complete the sentences with ‘can’ / ‘can’t’ / ‘could’ / ‘couldn’t’/ and /be able to’
in the correct tense.
1.................................you swim when you were 10?
2. We.............................get to the meeting on time yesterday because the
train was
delayed by one hour.
3. He.............................arrive at the party on time, even after missing the train,
so he
was very pleased.
4. He’s amazing. He.........................speak 5 languages including Chinese.
5. I...........................drive a car until I was 34, then I moved to the countryside, so
I had
to learn.
✏ Exercise 6. Complete the sentences with one of the options given (‘can’, ‘could’, ‘may’ and
‘might’).
1. They (can/might)..........................be away for the weekend but I’m not sure.
2. You (may/might)...........................leave now if you wish.
3. (Could/May).............................you open the window a bit, please?
4. He (can/could)...............................be French, judging by his accent.
5. (May/Can)................................you play the piano?
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THE ENGINEER. English Language for Industrial Engineering
✏ Exercise 7. Complete the sentences with one of the following verbs: ‘must’, ‘mustn’t’ or
‘needn’t’.
1. It’s very warm outside. You......................take a coat with you.
2. You...........................speak with a full mouth. That’s very impolite.
3. The doctor said I.........................smoke so much.
4. In England you..............................drive on the left side of the road but in other
Euro-
pean countries you ............................... .
5. Students.............................be late for school.
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Suggestions
should
“You should try to practice English.” “You shouldn’t translate too much.”
ought to
Either use a verb + ing “I suggest visiting the Eiffel Tower.” (We should all go.)
OR use that + a verb without to “I suggest that you visit the Eiffel Tower.” (I’m not
going.)
OR use a noun “I recommend the lasagne.” (It’s a very good dish to choose in this
restau- rant.)
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THE ENGINEER. English Language for Industrial Engineering
Advice
Remember the difference between the verb and the noun form of this word.
advise (verb).
“I advise you to buy a good dictionary.” (The pronunciation is ad – vaiz).
advice (noun).
“Can you give me some advice?” (The pronunciation is ad – vais).
Advice is an uncountable noun. This means that we can’t say an advice. Instead,
we say
some advice or a piece of advice.
“Let me give you some advice.” “She gave me a very useful piece of advice: to
buy a good dictionary.”
Speaking tip
Many people don’t like getting advice if they haven’t asked for it! To avoid giving
the wrong impression, you can try some of these expressions:
“Have you
considered…” “Perhaps
we could…”
✏ Exercise 10. You should give advice and suggest possible solutions to the following situations.
Practice and discuss your answers with a partner.
1. “I’m concerned about the final exam”.
2. “I’m worried about gaining weight”.
3. “My boyfriend/girlfriend is cheating on me”.
4. “I’m broke”.
5. “Somebody has stolen my wallet”.
6. “I am stressed out”.
7. “I have a boyfriend/girlfriend but I feel attracted by another person”.
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Mission 4. Safety |
8. (You receive a call) “I’m in the highway and my car’s got a puncture”.
9. (You receive a call) “I’ve just found a bag in the street with $10.000”.
10. Your own concern (Discuss it with your partner).
▶ SAFETY AT WORK
✏ Exercise 11. Match the items with their category and then match them with their
name.
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THE ENGINEER. English Language for Industrial Engineering
Boss ⦿ ⦿ To be aware
Repair ⦿ ⦿ Take Part
Hazard ⦿ ⦿ Danger
How we do ⦿ ⦿ Work it out
things
Indicate ⦿ ⦿ Procedure
Participate ⦿ ⦿ Maintain
Prevent ⦿ ⦿ Employee
Solve the ⦿ ⦿ Make sure it doesn’t
problem happen
To know about ⦿ ⦿ Employer
Worker ⦿ ⦿ Point out
✏ Exercise 13. Match the two halves and add a suitable relative pronoun/adverb that
connects the two halves.
Workplace
the action or fact of complying with a wish or command.
safety
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THE ENGINEER. English Language for Industrial Engineering
▶ LETTERS OF COMPLAINT
Letters/Emails of complaint are written documents that are used to inform a
problem with a product or a thing to the person or company who is responsible
for it. They are normally written in a formal style. However, Mild or strong
language can be used depending on the feelings of the writer or the /
seriousness of the complaint, but abusive language must never be used.
⮞ Mild Complaint: I am writing to complain about a damaged videotape I bought
at your shop. I hope you will deal with this matter/resolve this matter
quickly.
⮞ Strong Complaint: I am writing to express my disgust at the appalling
treatment I re- ceived while staying at your hotel. I insist upon full
compensation, or I will be forced to take this matter further.
It is necessary to start a new paragraph for each different aspect of the topic. In the
first par- agraph, the writer should state the reason for the complaint. Any
complaints should be sup- ported with some justification. Complaints and
justification can be linked together as follows:
⮞ I still haven’t received the goods I ordered in spite of/despite the fact that
I sent you a cheque three weeks ago.
⮞ Although/Even though I have only used the automatic tin-opener once, it
no longer works. I have written to you twice but you have not taken any
action.
Structure
Introduction
Paragraph 1: Reason for Writing.
Main Body
Paragraphs 2-3: Complaints and Justification.
Conclusion
- Final Paragraph: Suggested action/s to be taken.
- Closing remarks.
- Full Name.
✏ Exercise 15. Match the complaints with the justification using appropriate linking
words.
Complaint Justification
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Mission 4. Safety |
Complaint Justification
Opening Remarks:
⮞ (Mild) I am writing to complain about/ regarding/on account of/because
of/on the subject of.../I am writing to draw your attention to.../I am writing to
you in connection with... etc.
⮞ (Strong) I was appalled at/l want to express my strong dissatisfaction
with/l feel I must protest/complain about, etc.
Closing Remarks:
⮞ (Mild) I hope/assume you will replace/l trust the situation will improve/l
hope the mat- ter will be resolved/l hope we can sort this matter out
amicably, etc.
⮞ (Strong) I insist you replace the item at once/l demand a full refund/l hope
that I will not be forced to take further action, etc.
✏ Exercise 16. Read the letter and state the topic of each paragraph. Then list the complaints
and the justification.
Dear Sir/Madam,
I want to express my strong dissatisfaction with the service I received during a visit to your
restaurant on December 12th. Firstly, I had booked a table for my wife and myself for
8:30, but it was 9 o’clock before we were seated. Such a delay seems to me inexcusable.
Then, in spite of the fact that I had repeated our order to check that the waiter had heard
me correctly, he proceeded to bring us the wrong starters. Such careless service should
not be tolerated in a restaurant which charges such high prices.
To make matters worse, the chocolate gateau we were served for dessert was quite stale.
The menu claimed, though, that all desserts were freshly prepared that day.
My wife and I will not be dining in your restaurant again; however, as manager, you would
be wise to guard against such appalling treatment of your customers in future.
Yours faithfully,
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Larry Dunman.
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THE ENGINEER. English Language for Industrial Engineering
✏ Exercise 17. Read the letter and underline the correct linking words in brackets. Is the
language mild or strong?
✏ Exercise 18. Write one of the following letters in the appropriate style using 120 - 180 words.
1. You stayed at a holiday resort recommended by your travel agent.
However, you did not enjoy your stay due to a number of difficulties.
Write an email describing them and asking for action to be taken.
2. You have recently bought a new laptop but it does not work properly.
Write a letter of complaint to the manager of the shop where you
bought it.
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THE ENGINEER. English Language for Industrial Engineering
▶ LETTERS OF APOLOGY
A letter/An email of apology is a written document that is used to apologize
when a person has made a mistake, failed to perform a duty or is not able to
fulfil a promise. This document can be formal or informal, depending on whom
the letter is addressed to. The main body should contain reasons for the
inconvenience caused, and the final paragraph should be used to express the
writer’s hope to improve the situation or promise to make up for any problems
that have been caused.
Structure
Introduction
Paragraph 1: Reason for Writing (To Apologize for something).
Main Body
Paragraph 2 & 3: reasons to explain the inconvenience caused.
Conclusion
Final Paragraph: express understanding/regret or promise to make up for the
situation
Closing remarks: Full name.
✏ Exercise 19. Read the email below and divide it into paragraphs.
Opening Remarks:
⮞ (Formal) I am writing to apologize for/l must apologize for/Please accept
my sincerest apologies for/How can I apologize enough for/l must
apologize profusely for, etc.
⮞ (Informal) I hope you will understand when I say that/What can I say,
except I’m sorry that/I’m sorry for/1 owe you an apology/l’m so sorry if I
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upset you in any way/ I can’t describe how sorry I am and how guilty I
feel, etc.
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Mission 4. Safety |
Closing Remarks:
⮞ (Formal) Once again, sincerest apologies for/l hope you will accept my
apologies/I hope my apologies will be/are accepted, etc.
⮞ (Informal) I hope you believe me when I say how sorry I am/l can’t tell you
how sorry I am/1 beg you to forgive me for/There is no excuse for... and I
hope you’ll forgive me, etc.
✏ Exercise
list.
20. Read the two letters below and fill in the gaps with expressions from the
Letter A
Letter B
Dear Belinda,
I’m writing 1) ....................................... for my son’s 2) ......................................
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last week.
3)......................................how upset you were and I thought I’d write to you to
try and
4).........................................
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THE ENGINEER. English Language for Industrial Engineering
✏ Exercise 21. Write the following in the appropriate style using 120-180 words.
1. You have promised your boss that you will work some extra hours next
weekend. Due to a family problem, you will be unable to fulfil your
promise. Write a letter of apology to your boss explaining your reasons
and promising to make it up to him/her.
2. Your friend let you spend the weekend at his seaside cottage. While
staying there you accidentally stained an expensive Persian rug. Write
an email apologizing for the damage and offering to get it cleaned.
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Mission 5. On the Phone |
▶ CONDITIONALS
Conditionals are structures used to talk about something that is pending on a
given situa- tion. There are different forms that involve past, present, and
future.
Zero Conditional: General or scientific facts and definitions.
If + simple present, simple present
First Conditional: Real or likely situations in the present or future and their results in
the present and future.
! Notice: For instructions, the imperative can be used “if you decide to come
to the party, call me!”
! Notice: the verb to be as a conditional form “was” is rare in English; the form
‘were’ is used instead. Ex: What would he do if he were rich?
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THE ENGINEER. English Language for Industrial Engineering
Third Conditional: Hypothetical conditions in the past that did not happen.
If + past perfect (simple or continuous), would + infinitive present perfect
If my father had known all about the school, he would never have sent us there to study.
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Mission 5. On the Phone |
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3. We need to hurry. We are going to miss the train.
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...
4. Mark did not go to the party so that he did not see Martha with her new
boyfriend.
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5. I did not lock the car properly. A thief stole my sunglasses.
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6. You have to smoke less, and you will save more money.
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9. I .............................. with him (go out) even if you.............me (pay).
10. If you ........................ me about the concert (tell) I..............(go).
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THE ENGINEER. English Language for Industrial Engineering
2. You can go to the part in case / as long as you come home before 3 o’clock.
3. Unless / provided (that) you pass all the subjects, you cannot go on holiday
in summer.
4. Do what you want provided / in case you are sure about your decision.
5. We should leave early in the morning in case / as long as there is heavy
traffic to go after the holidays.
▶ REPORTED SPEECH
The purpose of the reported speech or indirect speech is to report what another
person has previously said. The opposite of this is direct speech, which refers
to the speaker’s exact words. When reporting somebody else’s words, the
original words need to be changed in terms of tense, person, place, and time.
The structure of reported speech varies depending on whether the speaker
transforms a statement, question, or request.
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Mission 5. On the Phone |
Simple Past
Past Progressive
Future I (will)
Conditional I (would)
Conditional I (would)
In the same way, it is also necessary to refer to the original place and time as a
past thing in a different place. See some examples.
now then
here there
this that
these those
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THE ENGINEER. English Language for Industrial Engineering
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2. Gihan exclaimed: “We have had too many prohibitions.”
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3. The young lady said: “I did not make such a mistake.”
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4. She said: “We’ll go and get some food.”
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5. Winston Churchill said: “I wake up at six every day.”
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6. A company representative said: “This probably won’t happen.”
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7. A farmer said: “If the situation goes on like this, we will lose the
consumers’ confi- dence forever.”
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8. She said: “I think the amount of immigrants right now is OK, but I don’t
think we need any more.”
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9. He said: “In Japan paper-folding was valued for its decorative function.”
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10. If I don’t win this game, I will retire,” Kasparov said.
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Mission 5. On the Phone |
6. “Paul, go to the supermarket and buy some milk”, his mother said.
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7. “We can buy phones with colored covers”, she said.
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8. “Where did you go last month?”, said Grant.
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9. “I’ve just been playing football”, said John.
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10. “Don’t forget that tomorrow is Susie’s birthday”, said Maggie.
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11. “How are you?”, Martin asked us.
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12. He asked, “Do I have to do it?”
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13. “Where have you been?” the mother asked her daughter.
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14. “Which dress do you like best?” she asked her boyfriend.
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15. “Are you going to the cinema?” he asked me.
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So, before any personal contact, the usual thing is to make a phone call to
arrange an interview or to specify any matter or topic. The interlocutor at the
other end of the line will form an idea about the company depending on the
impression after this first telephone contact.
Preparation is one of the things that can help you when making a phone call.
Read infor- mation from the other company, write previous notes, establish
your objectives, or practice
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THE ENGINEER. English Language for Industrial Engineering
suitable starts and endings can be some useful techniques. In addition, training
your listen- ing skills is also necessary to fully understand the other part.
Studying and learning related vocabulary and expressions is another strategy
that may help communicate better on the telephone in a foreign language.
To call back: to telephone someone (again) later. To ring back or to phone back are
syno- nyms. Ex. “I am sorry, but this number is engaged. Would you like to call
back later?”
To call up: to telephone someone. We can also say to ring up or to phone up. Ex. “I
called up to cancel my gym membership”.
To cut off: to lose a telephone connection. Ex. “Sorry, I ran out of credit, and we got
cut off”.
To get back to someone: to telephone someone later. Ex. “Sorry, I am in the meeting
right now, can I get back to you in twenty minutes?”
To get through: to get a telephone connection with someone. Ex. “I can’t get
through to Dad, he doesn’t answer his phone”.
To hang up: end a telephone conversation (often abruptly). Ex. “I am not sure
what hap- pened, Jane just hung up in the middle of the conversation!”
To put someone through: to connect with someone on the phone. Ex. “Could you put
me through to Mr. White, please, on extension 316?”
To hold on: wait (for a short time). Ex. “Please hold on, I’ll put you through”.
To pick up: to answer a phone call. Ex. “I tried calling her last night, but she didn’t
pick up”.
To get off (the phone): to finish talking on the phone. Ex. “I should get off the
phone, I have so much to do”.
To switch/turn off: to disconnect using the power button. Ex. “You should switch off
your laptop during take-off and landing”.
To switch/turn on: to connect using the power button. Ex. “You shouldn’t switch on
your mobile phone after landing until you are in the terminal building”.
To speak up: to speak louder. Ex. “I’m afraid I didn’t hear you very well, the line is
very bad. Could you speak up a little please?”
To break up: the line is quite bad, and you can’t hear a person on a call clearly.
“Ex. Sorry, you are breaking up, I didn’t hear that very well”.
To ring off: to finish a telephone conversation. Ex. “I have to ring off now, but
I’ll give you a call tomorrow”.
To put down (the phone): to end a telephone conversation. Ex. “Put your phone
down and do your homework!”
To pass on (a message): to convey a message to someone. Ex. “I’m sorry, John is not
availa- ble. I’ll pass the message on as soon as he comes back”.
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Mission 5. On the Phone |
Telephone Expressions
Answering the phone. - Company X, this is Mike. How may I help you?
- Good morning/afternoon, Company X. How may I help
you?
- Purchasing department at Company X, Mike speaking.
Getting the name of - May I have your name please?
the caller.
- Who am I speaking with?
- May I ask who’s calling?
Dealing with bad - I’m sorry, I’m afraid we have a bad connection. Could
connections/wrong
numbers. you give me your number and I’ll call you right back?
- I think we have a bad connection. Could you speak a
little louder, please?
- I’m sorry, could you repeat that?
- I’m sorry, you have the wrong number.
Ending the call. - Is there anything else I can help you with? …Okay,
thanks for calling. Have a great day.
- Is there anything else I can do for you? …Okay, have a
good day.
Asking for - Excuse me? - What was that again?
Repetition or
Clarification. - Pardon? - Sorry, I didn’t catch that.
- What did you say? Could you speak up please?
- Your name was…? - Could you speak a little louder?
- Did you say… ? How do you spell your name?
- Can you repeat - Could you say that again
that? please?
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THE ENGINEER. English Language for Industrial Engineering
✏ Exercise 10. Fill in the gaps as if you were responding to a phone call. Your role is the
secretary of a company who receives a phone call.
You: ...............................................................................................................................
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You: ...............................................................................................................................
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You: ...............................................................................................................................
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You: ...............................................................................................................................
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Caller: Yes, please tell Mr. Smith to call me back. My phone number is 667-
889-123. You:
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....
Caller: I need to speak to him in order to talk about a new business proposal.
You: ...............................................................................................................................
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You: ...............................................................................................................................
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✏ Exercise 11. Work in pairs, one is the secretary and the other is the client. Practice the
previous conversation with.
✏ Exercise 12. Design an agenda from Monday to Friday with your real appointments. Role-
play a phone conversation in which you and your partner try to make an ar- rangement
for a 1-hour business meeting based on your availability. You will have
one minute to agree on a specific time this week. Talk to each person, and then you will get
a new partner. The class will be divided into two halves: the callers and the receivers. The
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goal of this task is to try to make arrangements with as many people as possible.
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Mission 5. On the Phone |
▶ EXPLAINING RESULTS
Explaining results is necessary among engineers, who are usually in contact
with research, data, and figures that need to be described. In this sense,
speakers need to describe the data shown in graphics or tables. In the same
way, the use of conditionals is useful as they help to introduce actions and their
possible consequences.
Actions related to
decrease:
⮞ Verbs: to decrease, to fall, to go down, to decline, to drop, to plunge, to
plummet, to dwindle.
To describe the speed of change, we can use the adjectives: rapid, steady, slow,
quick, grad- ual, swift, or sudden. In addition, these adjectives can be transformed
into adverbs just by adding the suffix –ly.
Action Consequences
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THE ENGINEER. English Language for Industrial Engineering
Action Consequences
If we had informed the client of the perhaps, our employees would take
delay in time, them more seriously.
✏ Exercise 14. Explain the following graphic using the vocabulary and expressions shown in
this lesson. It shows the evolution of Bitcoin since 2018.
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Mission 5. On the Phone |
▶ NARRATIVES
A narrative text is any story or narration that tells a certain anecdote, which involve
a succession of actions in a limited period. The function of narrative text can be
related to literature or com- municative purposes. In addition, it consists of
characters (protagonists, antagonists, primary, secondary, etc.) that interact with
each other through dialogues and actions, and the story has a narrator, which is
the voice that tells the story from a specific point of view and using specific
language. This type of writing can be found in novels, articles, and witness
statements, among others.
Structure
Introduction
Paragraph 1: Set the Scene (Who, Where, When, What).
Main Body
Paragraphs 2-4: Development (Describe the incidents leading up to the main
event and the event itself in detail).
Conclusion
Final Paragraph: End the Story (Refer to moods, consequences, People’s reaction,
feel- ings, comments).
Tips to Consider
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Example:
Introduction “Sleep tight, Scottie,” his mother said as she kissed him
good night and turned off the light. As soon as she had
closed the door be- hind her, Scott was fast asleep. He was
completely exhausted af- ter spending the whole afternoon
assembling his new train set and then watching it go
around the tracks and through the tunnels. Sud- denly, a
ball of brilliant yellow light shot past the window. Scott
woke with a start when the ball entered his room. The light
was so bright that he had to shut his eyes.
Body The man began shaking the battery frantically, and Scott
Paragraph 2 realized that that was what he wanted. Scott opened all his
toys, took out the batteries and piled them on the floor.
Immediately gathering up all the batteries, the little man
leapt onto the windowsill, smiled warmly at Scott and
disappeared.
✏ Exercise 15. Write a narrative on any of the possible topics (using between 150 and 180
words).
1. Write a story ending with the words: “I suddenly realized they had
mistaken me for someone else”.
2. Write a story starting with the words: “I was in my room when I
suddenly saw a strange flash in the sky through my window”.
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THE ENGINEER. English Language for Industrial Engineering
▶ PASSIVE VOICE
The passive voice is a grammatical expression used to emphasize the person or
object that experiences an action rather than the person or object that
performs the action. The pas- sive voice is made with the verb ‘to be’ into any
tense and then adding the past participle. For example, the past participle of
the verbs ‘to make’ or ‘to play’ are ‘made’ and ‘played’ respectively.
Affirmative Statements
In some sentences, there are two objects (direct and indirect), and so two
different passive sentences too. For example, in ‘He gave me the book’ (Active). It
is possible to emphasize the direct object ‘book’ or the indirect object ‘me’:
⮞ I was given the book.
⮞ The book was given to me.
Passive sentences do not focus on the ‘doer’ of the action; however, this
information can be relevant in some cases. To this purpose, the preposition by (for
people and objects) and with (for objects) are used to inform about the doer of
an action in passive sentences.
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Passive form is not possible with intransitive verbs and not very typical
with stative verbs (to belong, to believe, to want, to have...:
I have a car / * I car has had by me (wrong).
✏ Exercise 2. Complete the sentences (Active or Passive Voice) using Simple Present.
1. He (sell)........................cars.
2. The blue car (sell) ............................ .
3. In summer, more ice-cream (eat).................than in winter.
4. She (call)......................her grandparents every Friday.
5. The letters (type) ............................. .
6. He (take)......................his medicine every day.
7. Jane (take / not).....................to school by her father.
8. We (go).........................to school by bus.
9. She (work / not)....................for a bank.
10. Milk (keep).......................in the refrigerator.
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✏ Exercise 3. Put the sentences in the passive voice. In some cases, there is more than one
possible answer.
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THE ENGINEER. English Language for Industrial Engineering
✏ Exercise 5. Gap Filling. Read the following sentences and write the name of the ma- terials.
Definition Key
a red-brown metal.
▶ READING FORMULAS
A Cardinal Number is a number that says how many of something there are,
such as one, two, three, four, five. An Ordinal Number is a number that tells
the position of something in a list, such as 1st, 2nd, 3rd, 4th, 5th etc. Most
ordinal numbers end in “th” except for one, two, and three (first: 1st; second:
2nd, third: 3rd).
Zero /nought 0
One 1 First 1st
Two 2 Second 2nd
Three 3 Third 3rd
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THE ENGINEER. English Language for Industrial Engineering
Zero /nought
One First
Two Second
Three Third
Four Fourth
Five Fifth
Six Sixth
Seven Seventh
Eight Eighth
Nine Ninth
Ten Tenth
Eleven Eleventh
Twelve Twelfth
Thirteen Thirteenth
Fourteen Fourteenth
Fifteen Fifteenth
Sixteen Sixteenth
Seventeen Seventeenth
Eighteen Eighteenth
Nineteen Nineteenth
Twenty Twentieth
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✏ Exercise 7. Write the ordinal numbers and words that they represent.
# Key # Key
Five Seventy-four
Thirteen Ninety-two
Fifty-two
# Key
11
18
25
39
44
57
63
88
179
433
586
971
2,623
3,052
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✏ Exercise 8. Write the cardinal numbers and words that they represent.
# Keys # Keys
Third Ninety-first
Sixth Thirty-seventh
Seventy-fourth
# Keys
1st
2nd
15th
31st
47th
83rd
100th
200th
69th
321st
456th
777th
1,031st
2,222nd
7,538th
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Decimal numbers are used in situations in which we look for precision beyond
whole num- bers. Decimal numbers are read with each figure separately. We
use a full stop (called “point”), not a comma, before the decimal places. You
can also read the full number after the decimal point and then say the word for
the last place value.
Examples:
2.34 → two point three four or two point thirty-four.
3.375 → three point three seven five or three point three hundred and
seventy-five.
0.0089
0.054
0.54
0.77
5.7254
34.76
453.897
5,542.678
8,275.4
21.456
700,560.2
120,000.321
Math Symbols
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+ Addition
Plus / Add
1 + 2 = 3 One plus two equals three
2 + 2 = 4 Two plus two is four
1 + 5 = 6 One and five equals seven
5+5=10 Five add five is ten
– Subtraction
x Multiplication
Times / Multiply
4 x 3 = 12 Four times three equals twelve
3 x 3 = 9 Three times three is nine
5 x 8 = 40 Five multiplied by eight is forty
5 x 5 = 25 Multiply five by five equals twenty-five
÷ Division
Divide
8 ÷ 2 = 4 Eight divided by two equals four
10 ÷ 2 = 5 Divide ten by two equals five
20 ÷ 2 = 10 Twenty divided by two is ten
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✏ Exercise 10. Gap Filling. Write the formulas in the gaps, using either numbers or words
when necessary.
Key Key
Fractions
When we read a fraction, we read the top number first (the numerator - how many)
then the bottom number (the denominator - what type).
⮞ There are special words for some fractions:
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✏ Exercise 11. Write the following fractions in both letter and numbers.
Key Key
Exponentiation
8 3
= «8 to the power 3» or «8 to the third power», or «8 cubed.»
⮞ Four or beyond are referred in the following way:
64 = «6 to the fourth power» or «6 to the power 4» or simply «6
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Keys Keys
Seven Cubed 53
Eight to the fifth power 129
✏ Exercise 13. Solve the following problem and read them aloud.
✏ Exercise 14. Problem-Solving. Solve the following formulas. The result is the average price
per unit among different products; thus, the lowest result will be the most convenient
supplier.
✏ Exercise 15. Test – Multiple Choice (A, B, C, D). If you want to get promoted and get the
permanent contract, you must answer the following questions and obtain a score of at
least 70%.
1. What is the symbol of the square root?
a. 92 b. √ c. 93 d. f
2. What is the equivalent of π?
a. 3.12 b. 3.13 c. 3.14 d. 3.15
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THE ENGINEER. English Language for Industrial Engineering
▶ BUSINESS CORRESPONDENCE
Placing an order
Orders are one of the most important documents that firms should deal with.
They are usually written on a company’s official order form, and they are
accompanied by a covering letter/email. Both documents should have a date
and a reference number, which must be quoted in any correspondence related
to the order. They are necessary in order to avoid any kind of legal problems
between companies when things do not work out as expected. Additionally, and
thanks to the new technologies that have been implemented in the busi- ness
world in recent years, most of these letters are often sent by electronic mail,
and the order forms are also enclosed as attached documents.
To start with, the letter could be divided into the following parts:
1. An opening paragraph in which we should indicate that there is an
official order form.
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2. A second paragraph explaining the discounts and type of payment that
should be applied to the order being placed.
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There are some expressions that tend to be used when writing order letters.
This is a brief list of some of those expressions:
Explaining that there is an order form within the envelope.
Please find enclosed our order No. for …
Enclosed you will find our official order No. for
…
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this order.
Closing.
We hope that this will be the first of many orders we place with you.
It tells the customer that the order has been received and everything is being
prepared. The writer simply confirms the order and offers information about
further dispatch. The selling company should not write any complicated
document, as the only purpose of this kind of letter is to let the buyer know
that all the products are in stock, confirming their availability. For instance,
‘Thank you for your order which we received today. We are now dealing with it and you
may expect delivery within the next three weeks’.
It should state the means of transportation to be used, the name of the vessel
of it is sent by sea, the expected date of arrival, and the necessary steps to be
followed in order to settle payments. Once again, no more information than
that strictly needed should be included in the letter. For example, ‘Your order No.
D/154/T is already on board the SS Mitsu Maru, sailing from Kobe on 16 May and arriving
Tilbury, London, on 11 June. The shipping documents have been forwarded to your bank in
London for collection’.
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Points to remember.
1. Not only use an official order form when placing an order, but also
specify and confirm terms of payment, discounts, delivery and packing.
2. Orders should be acknowledged as soon as they are received.
3. If there is a problem with delivery, tell your customer immediately what
you intend to do to correct it. Apologize for the inconvenience.
✏ Activity 16. Place the correct word or phrase in each blank: grateful, goods, by air,
documents, before, order form, in stock, complete.
1. Please confirm that you can ............................ the order before the
end of
November, as we need the......................in time for the Christmas rush.
2. Could you please send the products.........................., in order to avoid
any
delay? If you could do so, we would be very .................................... .
3. As agreed, you will send the.........................to our bank.
4. Enclosed you will find our official ...................................... , in which we
ask for 700 sweaters, in assorted colors and sizes. Please let us know if
you have all the items ...................................... . We need them 15
September.
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Signature: Mike Smith.
Chief Buyer.
Enc: (9) ..........................................
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✏ Exercise 18. Write an email to an imaginary company and place an order for 100 computers
(100 – 150 words).
.......................................................................................................................................
................
.......................................................................................................................................
................
.......................................................................................................................................
................
.......................................................................................................................................
................
.......................................................................................................................................
................
.......................................................................................................................................
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.......................................................................................................................................
................
.......................................................................................................................................
................
.......................................................................................................................................
................
.......................................................................................................................................
................
.......................................................................................................................................
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.......................................................................................................................................
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.......................................................................................................................................
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.......................................................................................................................................
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Keys | MISSION 1
KEYS
MISSION 1
✏ Exercise 1
1. I go (go) shopping with my brother.
2. We sometimes use (use) a dictionary in class.
3. My friends study (study) Italian at their school.
4. School finishes (finish) at three o’clock.
5. He likes (like) rap music.
6. She does (do) her homework before dinner.
✏ Exercise 2
1. I don’t study French.
2. School doesn’t finish at two o´ clock.
3. She doesn’t copy from other students.
4. We don’t think English is easy.
5. My friend doesn’t play volleyball.
✏ Exercise 3
1. Does he live at school?
2. Do the students eat in the canteen?
3. Does my brother go to school on Saturdays?
4. Do you live near your friends?
5. Does school finish at three o’clock?
✏ Exercise 6
1. I always visit my grandparents on Sunday afternoons.
2. She often watches TV on weekends.
3. I am never busy on Monday mornings.
4. They usually go to the club on Saturdays.
5. I sometimes go to work by car.
6. He always plays football on Sundays.
7. I’m sometimes late for work.
8. Have you ever been to London?
✏ Exercise 8
1. That dress looks / is looking nice on you.
2. Paul listens / is listening to a new record in his room.
3. If you don’t look / aren’t looking at that comic book, I’d like to see it.
4. Joan weighs / is weighing 50 kilos.
5. Mary is / is being very naughty.
6. Anna is Italian. She is coming / comes from Italy.
7. I don’t know / am not knowing where she keeps the keys.
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8. Why are you feeling / do you feel your pockets? Have you lost anything?
9. I´m sleeping / sleep on Niko´ s sofa until I find a place on my own.
10. His only bad habit is that he talks / is talking too loudly.
11. RECIPE: You make / are making goulash using meat, vegetables and paprika.
12. I’m thinking of doing a postgraduate degree – what do you think / are you
thinking? Is it a good idea?
✏ Exercise 9
1. Andrea lives is living with us until the workers complete the refurbishment.
2. These days John is always getting late at work. ✔
3. I’m not having don’t have enough money for a long holiday this year.
4. Everyone needs someone who can listen to them when necessary. ✔
5. I’m liking like a fantastic dinner tonight.
6. I must gain weight - I’m only weighing weigh 40 pounds.
7. Chris and Olga are going go to the football stadium twice a month.
8. What are you doing at work these days? ✔
✏ Exercise 10
1. knows.
2. are you wearing.
3. smells.
4. doesn’t fit.
5. are you thinking.
6. do you see / are looking.
7. are you doing.
8. prefer.
✏ Exercise 12
1. Catherine moved to a different house.
2. They taught English.
3. He didn’t do the necessary work.
4. She sold diamonds.
5. Did he travel to China?
✏ Exercise 13
Last night I was walking home next to the river Thames, when something strange
happened
(happen) to me. It was (be) late at night and I felt (feel) tired after a long and difficult day
at work. There was (be) a large full moon in the sky and everything was (be) quiet. I
felt (feel) tired and lonely and I’d just had a few pints of beer in my local pub, so I
decided (decide) to stop by the riverside and look at the moon for a while. I sat (sit) on
some steps very close to the water’s edge and looked (look) up at the big yellow moon
and wondered (wonder) if it really was made of cheese. I felt (feel) very tired so I
closed (close) my eyes and after a few minutes, I fell (fall) asleep.
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Keys | MISSION 1
✏ Exercise 15
1. I studied (study) English last night.
2. I bought (buy) a present for my husband but I think (think) he didn’t like (not like)
it.
3. I had (have) long hair when I was (be) a little child, but now my hair is (be) very short.
4. Janet wrote (write) a letter to George last night.
5. Ellie brushes (brush) her teeth twice a day.
6. I took (take) too much alcohol yesterday evening, so I have (have) a terrible
headache now.
7. Alex could (can) play the piano when she was 12; now she can (can) play both the
piano and the violin.
8. Mary and Jane go (go) on holiday every year, last year they visited (visit) India.
✏ Exercise 16
1. The flight attendant welcomed (welcome) the passengers and asked (ask) them to
buckle their seatbelts.
2. The TV broke (break) during the game so we had (have) to listen to the end on the
radio.
3. The children were swimming (swim) while the parents were talking (talk) by the
poolside.
4. The doctor came (come) in, looked (look) at the wound and told (tell) us it wasn´ t
serious.
5. While one team was preparing (prepare) for the final match, the other team
was participating (participate) in interviews.
6. While we were sitting (sit) on the bench the dogs were running (run) about.
7. Patrick turned (turn) off the music and began (begin) to study.
8. Mike was watching (watch) TV when his parents arrived (arrive).
✏ Exercise 17
1. When Sam went (go) to Greece, he visited (visit) the most beautiful beaches.
2. When he was driving (drive) home, he saw (see) an amazing sunset.
3. I didn’t hear (not /hear) what they were fighting (fight) about at the party last night.
4. When she was washing (wash) her car, she discovered (discover) the scratch.
5. While the boy was playing (play), his mother was talking (talk) on the phone.
6. He drunk (drink) some beer and then he ate (eat) a few chips.
7. We were sleeping (sleep) when we suddenly heard (hear) a loud noise.
8. When my neighbor was baking (bake) a cake she burned (burn) her hand.
9. She got (get) in the car, put (put) her key in the ignition, and started (start) the
engine.
10. When it began (begin) to rain, we ran (run) inside.
11. When I was doing (do) the washing-up, I broke (break) a plate.
12. I was having (have) dinner when I suddenly heard (hear) a loud bang.
13. When my father was working (work) in the garden, an old friend passed
(pass) by to see him.
14. She went (go) to school, took (take) out her textbook and (begin) to learn.
15. When it started (start) to rain, our dog wanted (want) to come inside.
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16. When Jane was doing (do) a language course in Ireland, she visited (visit) Blarney
Castle.
17. When I was (be) on my way home, I saw (see) an accident.
18. I didn’t understand (not / understand) what they were talking (talk) about.
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THE ENGINEER. English Language for Industrial Engineering
✏ Exercise 18
1. If you want to go by bus, you have to go to the bus stop.
2. You look at the timetable.
3. Then you wait for your bus.
4. When the bus arrives, you get on the bus.
5. You buy a ticket from the driver or show your ticket to the driver.
6. When you arrive at your destination, you get off the bus.
7. Sometimes you even have to change buses at another bus stop.
8. In the painting, you can see a little girl.
9. I got these photos from my friend Jane.
10. These photos were taken by her boyfriend.
11. In these pictures you can see a giraffe.
12. So, these are pictures of a giraffe.
✏ Exercise 19
1. The first McDonald’s restaurant was opened by Dick and Mac McDonald on the 15th of
May 1940.
2. The best-selling products at their restaurant were hamburgers.
3. So, the McDonald brothers thought in a way to produce hamburgers more quickly.
4. This was introduced in 1948 and became known as the Speeded Service System.
5. The first franchised McDonald’s restaurant was opened in 1953, and today you can
find McDonald’s restaurants in more than 100 countries.
6. The meats for the burgers vary with the culture of the country.
7. Franchisees and future managers of McDonald’s restaurants are trained at
Hamburger University, which is located in Oak Brook, a suburb of Chicago.
8. McDonalds is also known for its sponsorship in various international sport events.
✏ Exercise 20
1. George Washington was born in Virginia in 1732.
2. In the American Revolutionary War (between 1775 and 1783) he was the
Commander- in-Chief of the American forces.
3. Washington played an important role in the founding of the US.
4. He became the first President of the United States.
5. He was President from 1789 to 1797.
6. George Washington died at the age of 67, on the 14th of December 1799.
7. The capital of the United States and one federal state are named after
George Washington.
✏ Exercise 21
1. Tina is a very persuasive person. She can convince you to do almost anything she wants.
2. Sarah can be tactless on occasion. She often says things that offend people.
3. Jim is very frank; he always says exactly what he is thinking.
4. Stephanie is one of the most honest people I know; she would never consider doing
anything illegal.
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Keys | MISSION 1
5. My little sister is very fussy about what she eats; there are very few foods she likes.
6. Anna is a very reserved person who hardly ever lets her feelings show.
7. Mark is extremely trustworthy when it comes to keeping secrets, he will never tell a soul.
8. Annabel is an outgoing person who loves meeting people and making new friends.
✏ Exercise 22
1. a new black car.
2. an interesting old book.
3. delicious French food.
4. an old silly cat.
5. a big red American truck.
6. beautiful red shoes.
7. a tall Japanese girl.
8. a chocolate delicious round cake.
9. some big great oranges.
10. a new electronic guitar.
✏ Exercise 23
1. an American rich old lady.
2. a brown wooden soup spoon.
3. an expensive pink summer dress.
4. a(n) boring old science book.
5. a pretty Chinese silk scarf.
✏ Exercise 27
These days, many applicants submit their Curriculum vitae (CV)/resume speculatively
to
companies they would like to work for. In other words, they do not apply for an advertised
job, but hope the employer will be interested enough to keep their CV on file and contact
them when they have a vacancy. When replying to an advertisement, candidates often fill
in a(n) Application form and write a (n) Covering letter. The employer will then
invite the best candidates to attend a(n) Interview. Sometimes candidates will take a(n)
Psychometric test before the interview to assess their mental ability and reasoning
skills. These days, it is normal for successful candidates to have to work a(n)
Probationary period in a company. This is usually three or six months; after that,
they are offered a permanent post.
✏ Exercise 28
1. to train e) new staff.
2. to shortlist c) the candidates.
3. to advertise a) a vacancy/post.
4. to assemble b) an interview panel.
5. to make f) a job offer.
6. to check d) references.
✏ Exercise 29
1. is able to come up with ideas. g) creative.
2. is respected and listened to by others. i) authoritative.
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MISSION 2
✏ Exercise 1
1. A: Have you ever tasted sushi?
2. B: Yes, I have eaten sushi at least five times so far.
3. A: When did you eat sushi for the first time?
4. B: I ate sushi for the first time on my dad’s 50th birthday. He invited the whole
family to a Japanese restaurant.
5. A: Did you like it?
6. B: Absolutely. In fact, it was so good that we have been to that restaurant three
times. And on my mum’s birthday, we ordered some sushi and had it at home.
✏ Exercise 2
1. Don’t come in here with those muddy shoes!! I have just cleaned this floor!!!
2. Have you finished that composition for History class yet? You only started an hour ago!!
3. I don’t want to see “Alien 9” at the cinema again. I’ve already seen it twice.
4. I’m sorry. You have just missed Katie. She left the office about three minutes ago!
5. Oh, nothing for me, thank you. I’ve just/already eaten. I had dinner less than an hour
ago.
✏ Exercise 3
1. I have been living in New York for 1 year.
2. I haven’t seen you for a week.
3. I have been waiting since 12:30.
4. I’ve lived here for 5 years.
5. I’ve lived here since 2003.
6. Since she came here I’ve been very nervous.
7. She has been married for ten years.
8. She has been a doctor since 1998.
✏ Exercise 4
1. Last week I was very busy and I did not the time to do a lot in the household.
2. On Monday I worked three hours overtime and came home very late in the evening.
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Keys | MISSION 2
✏ Exercise 5
1. I can’t go skiing because I haven’t bought my new skis yet.
2. Did they spend their holidays in Marbella last August?
3. Have you ever climbed Mount Kilimanjaro?
4. She has just finished baking a pie.
5. Manuel has already written three reports.
6. We moved to Tokyo in 2007.
7. Frank was in California twenty years ago.
8. I have not been to Croatia yet.
9. But I have already travelled to Greece on several occasions.
10. Last year, her family went to Disneyland Paris.
✏ Exercise 6
1. Last year Alex travelled to Peru.
2. We have worked all day and now we are exhausted.
3. They bought a new car last month.
4. Allison stayed at home last night.
5. The credit card bill arrived this morning.
6. Max and his girlfriend have lived in Boston for four years.
7. Last night we went to the cinema to see the new Woody Allen movie.
8. The TV show has already started, but you haven´ t missed too much.
9. The twins phoned us earlier but we weren´ t home.
10. Chuck lost his watch last night.
✏ Exercise 7
I can’t believe I got that apartment. I submitted my application last week, but I didn’t think
I had a chance of actually getting it. When I showed up to take a look around, there
were at least twenty other people who had arrived before me. Most of them had
already filled (fill, already) out their applications and were already leaving. The
landlord said I could still apply, so I did.
I tried to fill out the form, but I couldn’t answer half of the questions. They wanted me
to include references, but I didn’t want to list my previous landlord because I had had
some problems with him in the past and I knew he wouldn’t recommend me. I ended up
listing my father as a reference. It was total luck that he decided to give me the
apartment. It turns out that the landlord and my father had gone to high school together.
He decided that I could have the apartment before he looked at my credit report. I really
lucked out!
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✏ Exercise 8
1. When I arrived home last night, I discovered that Jane had prepared a beautiful
can-
dlelight dinner.
2. Since I began acting, I have performed in two plays, a television commercial and
a TV drama. However, I had never even spoken publicly before I came to
Hollywood in 1985.
3. By the time I got to the office, the meeting had already begun without me. My boss
was
furious with me and I was fired.
4. When I turned the radio on yesterday, I heard a song that was popular when I was
in high school. I hadn’t heard the song for years, and it brought back some
great mem- ories.
5. Last week, I ran into an ex-girlfriend of mine. We hadn’t seen each other for
years, and both of us had changed a great deal. I enjoyed talking to her so much
that I asked her out on a date. We are getting together tonight for dinner.
6. Jack entered the room, I didn’t recognize him because he had lost so much weight
and
had grown a beard. He looked totally different!
7. The Maya established a very advanced civilization in the jungles of the Yucatan; how-
ever, their culture had virtually disappeared by the time Europeans first
arrived in the New World.
8. I have visited so many beautiful places since I came to Utah. Before moving
here, I had never heard of Bryce Canyon, Zion, Arches, or Canyonlands.
✏ Exercise 9
1. When Carol called last night, I was watching my favorite show on television.
2. I have worked for this company for more than thirty years, and I intend to stay here
until I retire!
3. Sharon loves to travel. She goes abroad almost every summer. Next year, she
plans to go to Peru.
4. Thomas is an author. He writes mystery novels and travel memoirs. He has been
writ- ing since he was twenty-eight. Altogether, he has written seven novels,
three collections of short stories and a book of poetry.
5. We were late because we had some car problems. By the time we got to the train
station, Susan had been waiting for us for more than two hours.
✏ Exercise 10
1. d. am still not used.
2. a. use.
3. b. to get used to getting.
4. b. didn’t use to be.
5. c. used to run.
6. b. would have to get used to driving.
7. d. is used.
8. b. used to play.
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9. a. could never get used to.
10. b. are used to using.
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Keys | MISSION 2
✏ Exercise 11
1. Sam used to have a motorbike, but now he has got a ban.
2. Mike is new at the company, so he is getting used to how things are done here.
3. When he was younger, he used to work in a restaurant.
4. When Mary lived in Scotland, she often used to go to Portobello beach.
5. She used to play the guitar when she was 8, but now she plays the guitar and the
drums.
6. They were used to eating (eat) because they are vegans.
7. She used to dress (dress) uniforms, as she went to a religious school.
8. He is not used to living in his new house. He arrived only three days ago.
9. My mother was used to wearing glasses, but she decided to have eye surgery.
10. My neighbors are used to spending their holidays abroad because they have a
caravan.
✏ Exercise 12
1. The family’s holidays used to be spent climbing in the mountains.
2. Craig couldn’t get used to living in Spain.
3. I used to go to the old pool every week
4. When I was a child, we used to go to the local park every Saturday afternoon.
5. We used to live in Madrid.
✏ Exercise 13
Adjective Comparative Superlative
Heavy Heavier Heaviest
Good Better Best
✏ Exercise 14
1. Their house is more expensive than ours.
2. This brand is cheaper than the one in the supermarket near my house.
3. The film was more interesting than the one we saw the last time.
4. Catherine was a more hardworking student than her sister.
5. I refuse to go to the worst restaurant.
6. Luis is the best guitar player I know.
7. These are the most beautiful colors in the rainbow.
8. This player is worse than his opponent today.
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✏ Exercise 15
1. My house is bigger than yours.
2. This flower is more beautiful than that one.
3. This is the best book I have ever read.
4. Non-smokers usually live longer than smokers.
5. Which is the most dangerous animal in the world?
6. A holiday by the sea is better than a holiday in the mountains.
7. It is strange but often a coke is more expensive than a beer.
8. Who is the richest woman on earth?
9. The weather this summer is even worse than last summer.
10. He was the most intelligent thief of all.
✏ Exercise 16
1. Plan: gives a view of the whole deck, from above.
2. Elevation: gives a view of all the panels, from the front.
3. Exploded View: gives a deconstructed view of how the panels are fixed together.
4. Cross-Section: gives a cutaway view of the joint between two panels.
5. Schematic: gives a simplified representation of a network of air ducts.
6. Note: gives a brief description or a reference to another related drawing.
7. Specification: gives detailed written technical descriptions of the panels.
✏ Exercise 17
✏ Exercise 18
1. The authorities have decided to widen the road to allow more traffic to use it.
2. Is there a short-cut to the town center? I’m in a hurry.
3. She lengthened her trousers because she thought they were too short.
4. The darkness heightened our feeling of loneliness out there on the sea.
5. He always loves to go to far-away places for his holidays.
6. Could you shorten the sleeves for me? They are much too long.
7. The decision of the government deepened the crisis, and war was inevitable.
8. Traveling is good for you: it broadens your mind.
9. Getting a visa is a lengthy process; it can take up to two months.
10. Could you lower the mirror please; it’s too high for me.
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✏ Exercise 19
Change to (cause to) become different. e.g.: She decided to her name.
Improve to (cause to) become better. e.g.: Their sales seem to be - ing.
to modify, rephrase, or change for the better. i.e: The company needs
Amend
to one of its machines.
to prepare the preliminary plans for some work again. e.g.: The engineer
Redesign
the bridge.
Revise to change or alter, esp. after thinking about. The plan was
to distribute or send out (food, clothing, supplies, etc.). e.g.: The raw
Issue
material was on Tuesday.
Sign off To agree with a written document. e.g.: both parties off the deal.
Supersede To replace
✏ Exercise 20
Change Send out Accept Replace
Improve Distribute Agree Supersede
Amend Circulate Approve
Redesign Issue Sign off
Refine, Revise
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✏ Exercise 21
Opinion remarkable, breathtaking
Size/Weight tiny, enormous, compact, heavy
Age brand-new, medieval, antique
Shape spherical, rectangular, oval
Colour navy blue, off-white, pinkish
Pattern floral, plain
Origin Polish, Finnish, Oriental
Material platinum, paper, wooden, steel, heavy, woolen
Special characteristics carvings, initials
MISSION 3
✏ Exercise 1
1. When.
2. so.
3. which / so that.
4. although.
5. then.
6. However.
7. While/When.
8. as well as.
9. either… or.
10. Despite.
✏ Exercise 2
1. whereas/however/while.
2. Although/Even though.
3. In addition.
4. as well as.
5. Even though/Although.
6. However.
7. due to.
8. Therefore/In addition.
✏ Exercise 3
1. as a result.
2. otherwise.
3. Therefore.
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4. On the contrary.
5. However.
6. Although.
✏ Exercise 4
1. in case.
2. Despite.
3. in case.
4. as long as.
5. Nevertheless.
6. However.
7. as long as.
8. Nevertheless.
✏ Exercise 5
1. There was a horrific traffic jam, but we finally managed to get to the railway station
in time.
2. We were all afraid to speak. Nobody dared to say anything.
3. We couldn’t afford living in New York. It’s too expensive.
4. Don’t forget to close all the windows from the backyard when you go out.
5. Richard didn’t know what had happened. I decided not to ask him.
6. They’ve got a new digital platform in our computer. They haven’t learnt to use it yet.
✏ Exercise 7
1. My teacher allowed drinking in class / the students to drink in class.
2. She couldn’t expect him doing that.
3. Sarah persuaded him to stay.
4. Having a driving licence allows travelling with autonomy.
5. My mother advised him not to go.
6. I was warned to avoid that street.
✏ Exercise 8
1. Students are not allowed to walk along the central aisle in class. (walk)
2. My parents made me stay at home after school because I did not obey them. (stay)
3. I was shocked to see such a good theatre performance. (see)
4. The doctor advised me to take some proper pills with me when I go to Egypt. (take)
5. The film was so sad that made me cry (cry)
6. My mum won’t let me wear her new crochet top. (wear)
7. I finally convinced her to come with me to Tina’s birthday party. (come)
8. I’m really not sure whether he likes me. “What makes you think that?” (think)
✏ Exercise 9
1. The hammer is used to drive nails.
2. The Pliers are used to hold and grip small articles.
3. The wrench is used to tighten bolts and nuts.
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✏ Exercise 10
1. The hammer (f) is used to drive nails.
2. The wrench (i) is used to tighten bolts and nuts.
3. The ratchet (h) is used to fasten or loosen nuts and bolts.
4. The screwdriver (g) is used to turn screws with slotted heads.
5. The pliers (e) are used to hold and grip small articles.
6. The funnel d) is used to guide liquid or power into a small opening.
7. The car Jack (c) is used to lift heavy loads.
8. The air compressor (j) is used to chill the air.
9. The jump starter(a) is used to jump start vehicles.
10. The mechanics gloves (b) are used to protect hands …
✏ Exercise 11
✏ Exercise 12
1. The zip ties are used to bundle cables, wires and tools together.
2. The flashlight is used to provide a light source.
3. The safety glasses are used to provide eye protection.
4. The wrecking bar is used to pen nailed wooden crates.
5. The pressure washer is used to clean dirt from surfaces and objects.
6. The tape measure is used to measure the length of a room.
✏ Exercise 13
5. After doing that, … (b) we need to open the door on the bottom.
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✏ Exercise 14
• At last, let’s put the cover and the bolts using the automatic screwdriver again. [ 6 ]
• The next step is to add a new belt. We must introduce the rollers within the belt in
each extreme and place them on each side of the machine. [ 4 ]
• The last thing is to connect the machine and check if it works. [ 7 ]
• Now, we must loosen the bolts and take off the rollers. [ 2 ]
• Once the rollers are off, we must extract the belt and clean it. [ 3 ]
• Voilà! It works perfectly. Good job! [ 8 ]
• We’ve got the problem here. It seems that the belt is broken and a part of it is
snagged on the rollers. We will need to dismantle it. I will need the wrench. [ 1 ]
• Once the rollers are in, we must put the bolts and tighten them. [ 5 ]
✏ Exercise 15. Use the words from the box below to make complete the
sentences.
• After removing the cover of the machine, we are able to see the inside of the machine.
• It seems that the problem is that the belt is broken. Additionally, a part of it is
snagged on the rollers. Therefore, we will need to dismantle it and in order to do
that we will need the wrench.
• We must loosen the bolts, take off the rollers, and extract the belt to clean it.
• If we want to add a new belt, we must introduce the rollers within the belt in each
ex- treme and place them on each side of the machine.
MISSION 4
✏ Exercise 1
1. This is the man who works at the station.
2. The tree which grows in the garden is an apple tree.
3. The man who goes jogging every Friday is my neighbor.
4. The elephants which live in Africa have big ears.
5. Turn left at the yellow house which is opposite the petrol station.
✏ Exercise 2
1. A monk is a man who has devoted his life to God.
2. I have one black cat whose name is Blacky.
3. A herbivore is an animal which feeds upon vegetation.
4. Carol, who is only 9 years old, plays the piano brilliantly.
5. Sydney, which is not the capital of Australia, is the largest Australian city.
✏ Exercise 3
1. The woman who is sitting at the desk is Mr. Winter’s secretary.
2. I cannot remember the reason why he wanted us to leave.
3. Jane, whose mother is a physician, is very good at biology.
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4. She didn’t see the snake which was lying on the ground.
5. Do you know the shop where Andrew picked me up?
6. I was born in 1939, when World War II started.
7. I know an exciting place where you and your boyfriend can go on holidays.
8. He is the guy whose car is parked in front of your house.
9. The woman who lives here is always complaining.
10. The flat he’s rented, which is in central London, is really expensive.
✏ Exercise 4
1. John Grisham’s new novel, which was published, last week is brilliant.
2. This is the hospital where Agatha Christie worked.
3. Have you got the book which I lent you last week.
4. Nicole Kidman, whose ex-husband was Tom Cruise, is a famous actress.
5. The headmaster of your school, whom I am writing a letter to, is an old friend of mine.
6. The car, which Bill sold to us, runs quite well.
7. That is the song which I heard on the radio this morning.
8. That’s the student who won the competition prize.
9. Sharon, who I’ve known for a long time, is my best friend.
10. The theater, which is the oldest building in town, is about 200 meters from my house.
11. My grandparents still live in the village where I was born.
12. The bar, where we’ve had lunch, is open all night.
✏ Exercise 5
1. Could you swim when you were 10?
2. We couldn’t get to the meeting on time yesterday because the train was delayed by
one hour.
3. He could arrive at the party on time, even after missing the train, so he was very pleased.
4. He’s amazing. He can speak 5 languages including Chinese.
5. I wasn’t able to drive a car until I was 34, then I moved to the countryside, so I
had to learn.
✏ Exercise 6
1. They (can/might) might be away for the weekend but I’m not sure.
2. You (may/might) may leave now if you wish.
3. (Could/May) Could you open the window a bit, please?
4. He (can/could) could be French, judging by his accent.
5. (May/Can) Can you play the piano?
✏ Exercise 7
1. It’s very warm outside. You needn’t take a coat with you.
2. You mustn’t speak with a full mouth. That’s very impolite.
3. The doctor said I mustn’t smoke so much.
4. In England you must drive on the left side of the road but in other European
countries you mustn’t.
5. Students mustn’t be late for school.
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✏ Exercise 8
1. My dog and I would go for walks when she was younger.
2. I would buy new shoes if I had enough money.
3. I am feeling tired. I think I will go to sleep now.
4. I would like more milk when you get a chance.
5. I don’t think we will ever win the game.
✏ Exercise 9
1. You must be exhausted after your long trip. Come in and have a drink.
2. John can’t have taken your car keys. He hasn’t even left the house.
3. I won’t go out this afternoon because the weather forecast is not very good, and I could
get wet.
4. You don’t have to apply for the job yet. You can do it later this week.
5. I must have left my wallet in the car. I can’t find it anywhere.
6. That can’t be Jake. It’s impossible. He said he was going to Spain.
7. You mustn’t/can’t step into the headmaster’s office without permission.
8. Tell your sister she can stay the night here if she wants to.
9. You have already drunk a glass of wine. You should/had better not drive. Let me.
10. You must see the Eiffel Tower and the Louvre when you go to Paris.
11. I don’t have to take orders from you. You’re not my boss!
12. When I was younger, I could run very fast.
13. Your cold is getting worse, and you have a runny nose. You ought to see the doctor.
14. My husband is preparing dinner. He’s not a good cook so you shouldn’t
expect anything special.
15. Don’t leave your window open at night. Someone might/could climb in.
16. Brenda can’t be over thirty. She graduated a year after me and I’m only 26.
17. You don’t have to come with me. I can manage on my own.
18. She must have got lost. Otherwise, she’d be here by now.
19. You must be more careful. You could have been killed crossing the street without
looking.
20. I didn’t need to buy more groceries. We already had enough.
✏ Exercise 12
Boss Employer Participate Take Part
Repair Maintain Prevent Make sure it doesn’t happen
Hazard Danger Solve the problem Work it out
How we do things Procedure To know about To be aware
Indicate Point out Worker Employee
✏ Exercise 13
executes the solution devised by the
A mechanic is the person who
engineer.
finds the solution to an existing
An engineer is the person who
problem or an anticipated problem.
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a storage environment in
A tool board is you can hang different tools.
which
✏ Exercise 14
one who by possession of a recognized degree, certificate, or
professional standing, or who by extensive knowledge, training, and
Qualified Person experience, has successfully demonstrated his or her ability to
solve or resolve problems relating to the subject matter, the work, or
the project.
Dangerous any substance or material that is capable of posing an unreasonable
goods risk to health, safety, and property when transported in commerce.
the act by a regulatory authority of conducting an official review of
Audit documents, facilities, records, and any other resources related to
the company.
conditions or practices conducive to maintaining health and
Hygiene
preventing disease.
Workplace the steps taken by the employers to ensure the prevention of hazards
safety likely to be faced by their employees.
an official inspection of an organization’s accounts, typically by an
Inspection
independent body.
The activities in which the employees are engaged or involved and
Unsafe acts
include unauthorized use or operation of equipment.
Worker’s payment for individuals who have suffered a job-related injury or
Compensation illness.
Safety
An individual charged with managing safety within a workplace.
Coordinator
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✏ Exercise 15
Complaint Justification
1. My 2-year-old daughter cut herself e) You claim it is safe for children over
on the toy. 18 months.
2. When we received the bill, we g) We were told there would be a 20%
realized we had been charged the discount if we ordered before June.
full price.
3. The top rack of the dishwasher has
d) I have only used it three times.
broken.
4. You still keep delivering equipment to b) I informed you of my change of busi-
the wrong address. ness address.
5. I received a letter saying my license a) I sent you a cheque to renew it a
has expired. month ago.
f) The label states that it can be washed
6. The shirt’s bright red collar has
at high temperatures without the
turned pink.
colors fading.
7. I had to share a bathroom with other c) I booked a room with a private bath-
guests. room.
MISSION 5
✏ Exercise 1
1. If I am not (not/be) busy, I will come (come) with you.
2. If it rains (rain), we will stay (stay) at home.
3. I will call (call) you if I have (have) time.
4. If she does not study (not/study) hard, she will not pass (pass) the test.
5. If the weather is (be) nice, we will go (go) to the beach.
6. You will get (get) fat if you do not stop (not/stop) eating so much.
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✏ Exercise 2
1. If I had some money, I would catch the bus to go home.
2. If Pigs had wings, they would fly.
3. His marks would be good if he worked hard.
4. If I were not busy, I would come with you.
5. If they knew her, they would invite her to their party.
6. I would call him if I had his phone number.
✏ Exercise 3
1. I would have said hello if I had seen her.
2. We would have gone out to dinner if dad had finished work late.
3. She would not have been anger if you had called her.
4. We would have heard about the accident if he had watched the news.
5. You would not have dropped the vase if you had been careful.
6. He would have passed the exam if he had not been nervous.
✏ Exercise 4
1. If the teacher spoke (speak) louder, we would understand more.
2. If Alicia does not drive (not drive) us to the airport, we will take a taxi.
3. Even if my parents had the money, they would not move (not move) from their
neigh- borhood.
4. If she had gone out with friends, she would have left a note.
5. If Joe and Mike come (come) over, we will play karaoke tonight.
6. If had known (know) about the menu, I would have never gone to that restaurant.
7. If James spoke (speak) English better, he would have more fun in London.
8. Would they mind if I invited (invite) another friend to join us?
9. If I had waken (wake up) earlier, I would not have arrived so late.
10. Melanie will try (try) to leave work early if I come to town.
✏ Exercise 5
1. I would have passed the exam if I had studied.
2. They would go to Australia next holidays if they had enough money.
3. If we hurry, we will catch the train.
4. If Mark had gone to the party, he would have seen Martha with her new boyfriend.
5. If I had locked the car properly, a thief would not have stolen my sunglasses.
6. If you smoked less, you would save more money.
✏ Exercise 6
1. If you had been late again for training today (be), I would not have let you play in
to-
morrow’s match (let).
2. I would have spent all August in Thailand (spend) if I had had the time and the
money. Maybe next year (have).
3. I would have been angry (be) if you had eaten my chocolate mousse (eat).
4. If just one person remembers my birthday (remember), I will not be sad (be).
5. You would not have been sorry (be) if you had revised for your exam (revise).
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6. I would not open that umbrella inside the house (open) if I were you (be)
7. We will eat out (eat out) if there were no food at home (be).
8. The holidays would have been great (be) if the weather had been better (be).
9. I would not go out with him (go out) even if you paid me (pay).
10. If you had told me about the concert (tell) I would have gone (go).
✏ Exercise 7
1. This time next year I will be going to college unless / as long as I fail my entry exams.
2. You can go to the part in case / as long as you come home before 3 o’clock.
3. Unless / provided (that) you pass all the subjects, you cannot go on holidays in
summer.
4. Do what you want provided / in case you are sure about your decision.
5. We should leave early in the morning in case / as long as there is heavy traffic to
go after the holidays.
✏ Exercise 8
1. The spokesman said that he couldn’t understand why billiards had been prohibited.
2. Gihan exclaimed that they had had too many prohibitions.
3. The young lady said that she had not made such a mistake.
4. She said that they would go and get some food.
5. Winston Churchill said that they woke up at six every day.
6. A company representative said that that probably wouldn’t happen.
7. A farmer said that if the situation went on like that, they would lose the consumers’
confidence forever.
8. She said that she thought the amount of immigrants then was OK, but they didn’t think
they needed any more.
9. He said that in Japan paper-folding had been valued for its decorative function.
10. Kasparov said that if he didn’t win that game, he would retire.
✏ Exercise 9
1. Mike said that they were playing tennis the following day.
2. Rose responded that they had been to Paris three times.
3. Mary asked Joe if John was going to take his driving test the following day.
4. Philip’s mother claimed him not to be late the following day, or they would miss their bus.
5. Fred asked Pete what Samuel was doing that day.
6. His mother asked Paul to go to the supermarket and buy some milk.
7. She said that they could buy phones with colored covers.
8. Grant asked where he had gone the previous month.
9. John said that he had just been playing football.
10. Maggie warned not to forget Susie’s birthday the following day.
11. Martin asked us how we were.
12. He asked if he had to do it.
13. The mother asked her daughter where she had been.
14. She asked her boyfriend which dress he liked best.
15. He asked me if I was going to the cinema.
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✏ Exercise 10
Caller: (phone ringing)
You: Good morning, (Your name) speaking, how may I help you?
Caller: Hi Good morning, may talk to Mr. Smith, please?
You: Could I have your name, please?
Caller: My name is James Russell from Johnson Tiles in Exeter.
You: Please, hold on. I will check if he is available.
(Mr. Smith is not available at the moment)
You: Mr. Russell, I am afraid that Mr. Smith is not available at the
moment.
Caller: Yes, please tell Mr. Smith to call me back. My phone number is 667-889-123
You: Could I ask you what it is about?
Caller: I need to speak to him in order to talk about a new business proposal.
You: Is there anything else I could help you with?
Caller: No, thank you. Have a nice day.
You: Thanks for calling. Have a nice day.
✏ Exercise 13
Action Consequences
If your products are successful in the we will try to introduce them into other
national market, international markets.
If the company increases productivity, more employees will be necessary.
If we hire more people, we’ll need more space.
If we had millions of dollars, we could invest more.
we could avoid some unnecessary
If we always had a well-thought-out Plan B,
problems.
perhaps, our employees would take them
If we had fewer meetings,
more seriously.
If we had informed the client of the delay
they wouldn’t have cancelled the order.
in time,
If we hadn’t taken so long planning, we could have bid for the contract.
If he had observed other
the results would have been better with us.
company’s situation,
MISSION 6
✏ Exercise 1
1. The president was / has criticized for his unpopular decisions.
2. The teacher was / has told the students not to take any books for the trip.
3. Somebody was / has stolen my car.
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✏ Exercise 2
1. He (sell) sells cars.
2. The blue car (sell) is sold.
3. In summer, more ice-cream (eat) is eaten than in winter.
4. She (call) calls her grandparents every Friday.
5. The letters (type) is typed.
6. He (take) takes his medicine every day.
7. Jane (take / not) is not taken to school by her
father. We (go) go to school by bus.
8. She (work / not) does not work for a bank.
9. Milk (keep) is kept in the refrigerator.
✏ Exercise 3
1. Their van was broken into last week.
2. We were told a story / A story was told to us.
3. Timmy will be met at the airport.
4. I have not been sent a birthday gift by Nina / A birthday gift has not been sent to us
by Nina.
5. French is not spoken in this country.
6. A decision was made by Tracy.
7. A new cabin was built on the lake.
8. Ryan was given a new car.
9. Our dog will be looked after by Terri.
10. We were brought some wonderful soup / Some wonderful was brought to us.
✏ Exercise 4
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THE ENGINEER. English Language for Industrial Engineering
✏ Exercise 5
Definition Key
A hard, strong grey or a bluish-grey alloy of iron with carbon and usually
Steal
other elements, used as a structural and fabricating material.
a tough elastic polymeric substance made from the latex of a tropical plant
Rubber
or synthetically.
✏ Exercise 6
Text Key Text Key Text Key Text Key
Zero /nought 0
One 1 Eleven 11 First 1st Eleventh 11th
Two 2 Twelve 12 Second 2nd Twelfth 12th
Three 3 Thirteen 13 Third 3rd Thirteenth 13th
Four 4 Fourteen 14 Fourth 4th Fourteenth 14th
Five 5 Fifteen 15 Fifth 5th Fifteenth 15th
Six 6 Sixteen 16 Sixth 6th Sixteenth 16th
Seven 7 Seventeen 17 Seventh 7th Seventeenth 17th
Eight 8 Eighteen 18 Eighth 8th Eighteenth 18th
Nine 9 Nineteen 19 Ninth 9th Nineteenth 19th
Ten 10 Twenty 20 Tenth 10th Twentieth 20th
✏ Exercise 7
# Key # Key
Five 5 4 Four
Thirteen 13 11 Eleven
Ten 10 18 Eighteen
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Keys | MISSION 6
# Key # Key
Twenty-six 26 25 Twenty-five
Twenty 20 39 Thirty-nine
Twelve 12 44 Forty-four
Seventy-six 76 57 Fifty-seven
Fifty-two 52 63 Sixty-three
Seventy-four 74 88 Eighty-eight
Ninety-two 92 179 One hundred and seventy-nine
Three hundred and seventy-two 372 433 Four hundred and thirty-three
Seven hundred and fifty-five 755 586 Five hundred and eighty-six
Two hundred and twenty 220 971 Nine hundred and seventy-one
Two Thousand and six hundred and
Three hundred and sixty-four 364 2,623
twenty-three
Four thousand and eleven 4011 3,052 Three thousand and fifty-two
✏ Exercise 8
# Keys # Keys
Third 3rd 1st First
Sixth 6th 2nd Second
Thirteenth 13th 15th Fifteenth
Twentieth 20th 31st Thirty-first
Twenty-sixth 26th 47th Forty-seventh
Ninety-second 92nd 83rd Eighty-third
Fifty-third 53rd 100th One hundredth
Seventy-fourth 74th 200th Two hundredth
Ninety-first 91st 69th Sixty-nineth
Thirty-seventh 37th 321st Three hundred and twenty-first
Seven hundred and fifty-nineth 759th 456th Four hundred and fifty-sixth
Two hundred and twentieth 220th 777th Seven hundred seventy-seventh
Three hundred and sixty-fourth 364th 1,031st One thousand and thirty-first
Two thousand and two hundred
Four thousand and eleventh 4011th 2,222nd
and twenty-second
One thousand and two hundred Seven thousand and
1,268th 7,538th
and sixty-eighth five hundred and thirty-
eight
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✏ Exercise 9
0.0089 Zero point zero and zero and eighty-nine
0.054 Zero point zero and fifty-four
0.54 Zero point fifty-four
0.77 Zero point seventy-seven
5.7254 Five point and seven thousand and two hundred and fifty-four
34.76 Thirty-four point seventy six
453.897 Four hundred and fifty-three point eight hundred and ninety-seven
Five thousand and five hundred and forty-two point six hundred and
5,542.678
seventy-eight
8,275.4 Eight thousand and two hundred and seventy-five point four
21.456 Twenty-one thousand point four hundred and fifty-six
700,560.2 Seven hundred thousand and five hundred and sixty point two
120,000.321 One hundred and twenty thousand point three hundred and twenty-one
✏ Exercise 10
Key Key
Five plus three 5 + 3 equals 8
Ten plus twelve 10 + 12 equals 22
Five minus three 5 – 3 equals 2
Seven minus two 7 - 2 equals 5
Three multiplied by six 3x6 equals 18
Five multiplied by seven 5x7 equals 35
Ten divided by two 10 ÷ 2 equals 5
Forty divided by four 40 ÷ 4 equals 10
3 + 6 Three plus six equals 9
53 + 21 Fifty-three plus twenty-one equals 74
23 – 7 Twenty-three minus seven equals 16
51 – 5 Fifty-one minus five equals 46
14 x 5 Fourteen multiplied by five equals 70
13 x 3 Thirteen multiplied by 3 equals 39
36 ÷ 6 Thirty-six divided by six equals 6
81 ÷ 9 Eighty-one divided by nine equals 9
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Keys | MISSION 6
✏ Exercise 11
Key Key
One half 1/2 3/4 Three quarters
Two quarters 2/4 1/3 One third
Two thirds 2/3 5/7 Five sevenths
Four fifths 4/5 9/10 Nine tenths
Five eights 5/8 13/21 Thirteen twenty-firsts
Nine elevenths 9/11 36/40 Thirty-six forties
Thirty-five sixty-nineths 35/69 75/100 Seventy-five one hundredths
Seventy-five one-hundreds 75/100 2/132 two one hundred and thirty-second
✏ Exercise 12
Keys Keys
Nine Squared 92 62 2
Sixty-two squared
Six to the eighty-eight power 688 2165 Twenty-one to the sixty-fifth power
Three to the negative fifth power 3-5 8-4 Eight to the negative fourth power
✏ Exercise 13
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THE ENGINEER. English Language for Industrial Engineering
✏ Exercise 14
p = √ (π x 4²) – [(1,116/9) /
Green
Price = √ (π x 4²) – [(1,116/9) / (102)] (102)] p = √ (π x 16) – (124
Wolf
/100)
p = √ 50.24 – 1.24 p = √ 49 p = 7
Orange p2 = [34 – (82 + 1)] p2 = 81 – 65 p2 = 16 p
Price2 = [34 – (82 + 1)] =
Whale
√16 p = √16 p = 4
✏ Exercise 16
1. Please confirm that you can complete the order before the end of November, as we
need the goods in time for the Christmas rush.
2. Could you please send the products by air in order to avoid any delay? If you could
do so, we would be very grateful.
3. As agreed, you will send the documents to our bank.
4. Enclosed you will find our official order form in which we ask for 700 sweaters, in
assort- ed colors and sizes. Please let us know if you have all the items in stock. We
need them before 15 September.
✏ Exercise 15
1. b. √2.
2. c. 3.14
3. d. power.
4. d. both b and c are correct.
5. d. aluminum.
6. a. Zero point zero and zero and eighty-nine.
7. c. Thirteen twenty-firsts.
8. b. two hundredth.
✏ Activity 17
19 March 2023
Dear Mr. Smith,
Your letter of 15 March convinced me to (1) Place at least a trial order for some of your toys.
Enclosed you will find our official (2) order form No. HP 4589 for assorted toys.
We have decided to accept the 10% trade (3) discount that you offered, as well as the
terms of (4) payment that you suggested (documents against payment), but we would
like these
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Keys | MISSION 6
terms reviewed in the near future. We will send the shipping (5) advice and sight draft to
NatWest Bank.
We would appreciate delivery (6) within the next three weeks, as we need the items for
Christmas. Please send them perfectly wrapped in water-proof paper, and then packed in
wooden or iron crates.
We look (7) forward to receiving your
confirmation. Yours (8) sincerely,
Signature: Mike Smith.
Chief Buyer.
Enc: (9) order form No. HP 4589
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