Workspace - Linux Client - 329150 - 329151 - ReleaseNotes
Workspace - Linux Client - 329150 - 329151 - ReleaseNotes
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Date Changes
31-Aug-2020 Release Notes- HyWorks client for Ubuntu 32-bit and 64-
bit 328373 and 328374 Resp.
Table of Contents
Introduction ................................................................................................................................................................................. 5
Details of Workspace Client 3.2.9.150/151 ...................................................................................................................... 5
Released Modules ................................................................................................................................................................ 5
Compatibility Matrix ............................................................................................................................................................ 6
Installer To Use .................................................................................................................................................................. 6
Platform Support .............................................................................................................................................................. 6
Upgrade To Use ................................................................................................................................................................ 7
Enhancements ........................................................................................................................................................................ 8
Force Upgrade of Client from Controller ................................................................................................................ 8
Caps lock indication on login screen and lock screen. ...................................................................................... 8
HySecure Linux Client version 5.1.4.23 Integrated .............................................................................................. 8
Fixed Issues in Workspace client .................................................................................................................................... 9
Previous Releases ................................................................................................................................................................... 10
Details of HyWorks Clients for 32-bit & 64-bit Ubuntu Flavors Release (v329126/127)............................ 10
Features & Enhancements ............................................................................................................................................. 10
HySecure Linux Client version 5.1.4.16 Integrated ........................................................................................... 10
Upgrade Workflow changed for better User Experience ............................................................................... 10
Messages made more informative ......................................................................................................................... 10
Fixed Issues .......................................................................................................................................................................... 10
Common Issues for Ubuntu Client (32-bit/ 64-bit) .......................................................................................... 10
Details of HyWorks Clients for 32-bit & 64-bit Ubuntu Flavors Release (v329049) ..................................... 11
HySecure Linux Client v5.1.3.8 Integrated................................................................................................................ 11
Feature#: Turbo support added ................................................................................................................................... 11
Feature #: Enhanced USB redirection driver can use with 64-bit client ....................................................... 13
Feature# 8553: Ubuntu Eltima Should work even if kernel get upgraded (x86 and x64 installer)..... 13
Feature # 13143: Show logs option in system tray menu and next to the info, keyboard button on
the login view ...................................................................................................................................................................... 13
Feature# 14663 ubuntu 32bit HyWorks client Package’s verification in post install script .................. 13
Feature# 15176: Hyworks client installation support from remote shell or with terminal GUI ........... 13
Feature# 15179: Third party packages installation log file will be generated ........................................... 14
Feature# 12960: User able to access My Desktop and Web application from HyWorks client. ......... 14
Enhancement 12959: Hyworks ubuntu client should display a progress dialog till the xfreerdp
session gets launched. ..................................................................................................................................................... 15
Enhancement 13067: HyID enabled and click show OTP and login, no progress bar is shown, and
user does not have idea if login is even processing (User experience: Click has not worked)............ 16
Bug #13637: Client will not get restart when user change display resolution from controller ........... 16
Bug 10397: HyWorks Ubuntu client does not support manual uninstall..................................................... 16
Bug 12776: Ubuntu client on Ubuntu LTS-20/18/16, no tray icon is created to show, sign out, clear
cached and exit................................................................................................................................................................... 16
Known Issues............................................................................................................................................................................ 16
Common Issues for Ubuntu Client (32-bit/ 64-bit) .............................................................................................. 16
HyWorks Client for 32-bit Ubuntu Flavors............................................................................................................... 18
HyWorks Client for 64-bit Ubuntu Flavors............................................................................................................... 19
Previous Releases ................................................................................................................................................................... 20
HyWorks Client for Ubuntu 32-bit & 64-bit [v328373 & v328374] ............................................................... 20
HySecure Linux Client v5.9.6 Integrated ............................................................................................................... 20
Issue#: Upgrade notifier enhancement................................................................................................................. 22
Issue#: Mobile registration link for dual factor authentication ................................................................... 23
HyWorks Client for Ubuntu 32-bit & 64-bit [v326045]....................................................................................... 23
Feature# 9635 Automatic screen lock for idle sessions ................................................................................. 23
Complete internet blocking ....................................................................................................................................... 24
Issue#: Continuous client-patch download from HyWorks if required update file is not available
on client side ................................................................................................................................................................... 24
Issue#: Device based CALs are not consumed when sessions are taken from HyWorks endpoints
.............................................................................................................................................................................................. 24
Other Supported Features.............................................................................................................................................. 24
Deprecated Features ........................................................................................................................................................ 24
References ................................................................................................................................................................................. 26
Support....................................................................................................................................................................................... 27
Introduction
Accops Workspace client for Ubuntu 64-bit can be installed on 64-bit Ubuntu systems and Ubuntu
32-bit can be installed on x86/x64 Ubuntu OS then end-users can use HyWorks client to connect to
HyWorks and access their virtualized desktops or applications.
The document provides following information:
- Details of new features and bug-fixes
- Known limitations of this release
- Old, released modules and details
Released Modules
Compatibility Matrix
Installer To Use
Platform Support
HyWorks client for Ubuntu x86 supports following Linux flavors:
• xUbuntu 16.04 x86
• xUbuntu 18.04 x86
• Ubuntu LTS 16.04 x86
• Ubuntu Mate – 18.04.4 x86
• Ubuntu LTS 18.04 x86
Upgrade To Use
Note:
1. On a 64-bit OS, if a 64-bit version was installed and it needs to be upgraded with a 32-bit
Installer (possibly for using SEP), then the existing version needs to be un-installed and the
new 32-bit version will need to be installed afresh.
In order to uninstall the existing version, execute the run_uninstall.sh file which can be
extracted from the 7z file of the installer used for installation. In case the “.sh” file is not
available, then the same file can be extracted from the new installer and used for un-
installing the older version.
2. If the client is upgraded manually then internet is required to download necessary packages
Enhancements
Note:
• This will work for future upgrade only. For the current upgrade the user consent is required
• The upgrade option should be enabled on the controller’s end-point settings and the client
installer should be uploaded on the controller.
#Id Subject
Workspace Client for Ubuntu Flavours
21263 HySecure client Domain name resolution issue in case of Turbo
21522 Incorrect message displays when user uses power operation on Assigned VDI
23261 Lock screen distorted in clone mode on Multimonitor in HyWorks ubuntu client
Previous Releases
Details of HyWorks Clients for 32-bit & 64-bit Ubuntu Flavors Release
(v329126/127)
E.g. When USB redirection method is changed (between None, built-in and Enhanced), message is
shown as a warning message indicating the user to launch the client again.
Fixed Issues
Common Issues for Ubuntu Client (32-bit/ 64-bit)
# Subject
HyWorks Client for Ubuntu Flavours
20535 Setup: HyWorks Controller 3.2.0.8742 and client gets upgraded from 312080 to
329118 without changing protocol.
When user changes from desktop to KIOSK mode machine keeps getting reboot
20702 Change password functionality was not working with AD/LDAP under a specific
situation
Details of HyWorks Clients for 32-bit & 64-bit Ubuntu Flavors Release
(v329049)
This version is common for 32 bit and 64-bit Linux operating systems.
• Using wg command to see the interface tur public key and endpoint allowed ips.
• If HySecure as front login with user. On HySecure client you will see turbo status
Feature #: Enhanced USB redirection driver can use with 64-bit client
On 64-bit operating system SEP was not supported. Now installing 32-bit client having support of
SEP. So, user can use SEP on 64-bit OS as well
Feature# 8553: Ubuntu Eltima Should work even if kernel get upgraded
(x86 and x64 installer)
On user operating system latest client is already installed and user upgrade his kernal that time also
USB redirection via Eltima will work with latest kernal as well.
Feature # 13143: Show logs option in system tray menu and next to the
info, keyboard button on the login view
Now user able to access uilogs and edcservice log from client UI. With help of this now user/ admin
can troubleshoot easily if any issue observes with client
Feature# 15179: Third party packages installation log file will be generated
In this release turbo support is added in HyWorks client. For this it download and installed third party
packages. What packages are installed that detail mentioned in edcinstall_extra.log. At below
location file is located.
Location: /home/username/edcinstall_extra.log
Feature# 12960: User able to access My Desktop and Web application from
HyWorks client.
With this release now user can access HySecure application like My Desktop, RDP and Web
Application from HyWorks client as front. Below is the screenshot for reference.
Enhancement 13067: HyID enabled and click show OTP and login, no
progress bar is shown, and user does not have idea if login is even
processing (User experience: Click has not worked)
Above issue is fixed in this release
Bug #13637: Client will not get restart when user change display resolution
from controller
Previously If user change display resolution from endpoint. That time client was taking machine
restart to apply the setting. With this client issue has been resolved
Bug 10397: HyWorks Ubuntu client does not support manual uninstall
To uninstall HyWorks full client, follow below steps:
3. Copy builds on user machine
4. User need to extract the build command: 7z x FILE_NAME.
5. Now edcinstaller folder gets create on extracted location
6. Go to edcinstaller folder and run command sudo .\run_uninstall.sh
7. Give Restart
After this Complete client will get uninstall
Known Issues
Common Issues for Ubuntu Client (32-bit/ 64-bit)
# Subject
HyWorks Client for Ubuntu Flavours
20226 Even if Remediation Message is customized, the client will display the default
remediation message in case of policy failure with old gateway eg. 5299,53915
20180 User is not able to login into client when product upto date is set to 0days
19945 Two instances of HySecure client is getting displayed in Ubuntu.
15758 Ubuntu 18.04 LTS OS getting corrupt when user tries to install build 329013->
Kernal upgrade getting failed.
Workaround: On above OS upgrade kernel version and then install client
15637 After uninstallation shortcut icon's not getting deleted and showing as garbage
value
Workaround:
1. Delete shortcut after logout should be enable from Organization
2. Before Uninstalling logout from client then logout
15618 Spanning mode is not working with remote application
15614 When user restore down, shows connection bar inside VDI (known behaviour of
freerdp)
Workaround: Use command in additional setting from connection profile
/floatbar:sticky:off,default:hidden,show:fullscreen
15306 Smart card will not work if user upgrade build through controller
Workaround: Upgrade build manually
15301 Turbo packages not getting installed while build upgrade from 328373/ 328374
to 328879 via controller
Workaround: Upgrade build manually
15271 Hyworks client 32bit seamless upgrade from controller over 64bit client is not
supported
Workaround: Uninstall previous client and install latest client manually
15199 Ubuntu 19 Non-LTS not supported for turbo (Client 5.1.3.4)
14539 Session launching pop up message is not getting close even after session get
launch
Workaround: No functional impact
13049 Pendrive is getting accessed via SEP even if it is disabled from client UI (SEP
Feature)
13034/ In some cases, over internet USB redirection using built-in USB redirection driver,
11699 taking time to redirect and data transfer is slow.
12456 Not asking password for USB driver when user navigate from Client UI ->
Settings -> USB devices
12372 Not accepting {} special character in Username
12335 Remote app is getting hanged when auto launch is enabled
12178 Remote App : On Ubuntu Mate Remote Application are not getting minimized
(Freerdp-2.1.1)
12132 Freerdp-2.1.1 On taskbar displaying SHD and Shell app name as "XfreeRDP"
instead of Application name on Ubuntu 18 32 ,64 Bit OS Ubuntu 20 64 Bit OS
Workaround: No Functional Impact
11698 Audio/ Video redirection gives poor performance while accessing over internet
via HySecure
11686 Ubuntu client-64-bit client (v326045) upgrade through HySecure is not
happening [Fixed in later version of HyWorks v328373]
11628 Clipboard blocking (HySecure feature) does not work, while logging-in via
HySecure mode in HyWorks client.
11241 Ubuntu client does not support Show message feature while removing session
from controller (Session Server Extension variant)
11481
10946 With SHD being locked due to ideal timeout and client being locked due to
HyWorks screen lock, re-authentication must be done on both level
10401 HyWorks Client for Ubuntu Flavours does not support File transfer using Accops
session server extensions
10400 HyWorks Client for Ubuntu Flavours does not support Windows 2003
Application/SHD Platform Support
10395 Display resolution control in HyWorks controller not visible for Ubuntu gnome
desktop
10392 Pre-installed touchscreen drivers are not provided with 64-bit client for Ubuntu
10391 Kiosk mode is not supported on Ubuntu Desktop Systems [Separate document to
be provided for guidelines on KIOSK mode]
9727 User will be able to view apps behind lock screen using shortcuts (Alt + Tab or
Windows + A or Windows + S) but may not be able to use them
9413 In some cases, volume settings done from endpoint settings are not getting
reflected on client side
9379 Sometimes error ‘Error while fetching USB devices’ is shown USB devices list on
client
9203 Unable to connect to assigned desktops or applications after waking up Ubuntu
machine from sleep
9198 Unable to list USB devices with built-in as USB redirection driver [No steps to
reproduce - attaching everything from logs]
9189 With LAN connection profile if we disable menu animation it will not affect the
actual session and slowness will be experienced
9177 Client goes for reboot on changing desktop mode from Controller, though it
does not change the mode. Post reboot it may start showing mode as KIOSK on
HyWorks Controller Management Console
9070 Double click on desktop icon on Ubuntu 16-LTS opens two HyWorks processes
(Eventually one gets disappeared automatically after 10+ seconds)
8828 With RDP10 session of Server2k16 or Windows10 without gfx command line may
result in connection failure
8810 Intermittently black patch is displayed with remote applications in shell mode
from Windows Server 2K8.
7378 Remote app is not getting launched with SEP on RDP 10
7374 On Ubuntu 16.04 LTS, some garbage file is getting created during creation of
desktop shortcuts of published applications
Previous Releases
HyWorks Client for Ubuntu 32-bit & 64-bit [v328373 & v328374]
Following new features or enhancements are being delivered in HyWorks Ubuntu client 32 bit and
64-bit
Feature# 12743 Change password option in the user menu when connected
through HySecure
This feature is added to help user to change password from client itself and change password option
will be available to user when user connected to HySecure Gateway.
Issue#: Device based CALs are not consumed when sessions are taken from
HyWorks endpoints
The issues have been fixed and new Ubuntu Client will consume appropriate CALs on accessing
session host servers.
Deprecated Features
Support for following features has been deprecated in HyWorks Client for Ubuntu x64 -v326045
release
References
• Installation/ Upgrade: Refer HyWorks Ubuntu Client Installation and Configuration
document
• Custom Lock Screen Images: Refer HyWorks Ubuntu Client Installation and
Configuration document
Support
Contact Accops Support team (support.accops.com) for any assistance or queries.
About Accops
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and Privilege Access Management solutions.
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business applications, corporate workspace and network services to their employees, partners,
vendors, home users and mobile users, enabling instance access from anywhere using any device.
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