(SEPTEMBER 2010) ENGLISH HOME LANGUAGE – FIRST PAPER 3
Province of the
EASTERN CAPE
EDUCATION
NATIONAL
SENIOR CERTIFICATE
GRADE 11
NOVEMBER 2010
COMPUTER APPLICATIONS TECHNOLOGY –
PAPER 2
MEMORANDUM
MARKS: 150
This memorandum consists of 9 pages.
2 COMPUTER APPLICATIONS TECHNOLOGY – PAPER 2 (NOVEMBER 2010)
SECTION A
QUESTION 1
1.1 C
1.2 D
1.3 B
1.4 C
1.5 D
1.6 C
1.7 B
1.8 A
1.9 B
1.10 A (10 x
1) [10]
QUESTION 2
2.1 P
2.2 M
2.3 A
2.4 G
2.5 B
2.6 R
2.7 J
2.8 C
2.9 D
2.10 F (10 x
1) [10]
TOTAL SECTION A: 20
(NOVEMBER 2010) COMPUTER APPLICATIONS TECHNOLOGY – PAPER 2 3
QUESTION 3
3.1 MEMORY STORAGE
Capacity 1 GB 160 GB
Difference Any ONE of:
Temporary Permanent
Needs electricity No electricity needed
Electronic and fast Mechanical and slow 4
3.2.1 Bluetooth and Infrared 2
3.2.2 BLUETOOTH INFRARED
Range of pick-up Longer Shorter
Line of sight No line of sight Must be in line of
necessary sight 4
3.2.3 Any ONE of:
Advantages:
Easier than laying cables
Labour costs − cheaper
No cables lying around
Computer can be moved without moving the cables
Wireless devices can connect from anywhere (portability)
Increased productivity as a user can move around with a laptop
without having to re-log onto another computer.
Any ONE of:
Disadvantages:
More expensive
Can be difficult to set up
Signal interference
Security issues
Slow 2 8
3.3.1 Unreliable
Limited storage capacity 2
3.3.2 Yes, CD can be used in a DVD drive but not other way around. 1
3.3.3 DVD has much larger storage capacity than CD, 1 4
3.4.1 INKJET LASER
Cost to purchase Cheaper to buy More expensive
Cost to run Ink is expensive Cheaper to run 2
3.4.2 Printing documents like invoices, letters, etc. – black or large print
jobs 1
3.4.3 Printing colour photos, graphics 1 4
3.5.1 You never buy a program – only a licence to use it. 1
3.5.2 Site licence 1 2
3.6 Utility software is software that helps us run and maintain our
computers.
Any ONE of:
Anti-virus software, Defrag, WinZip, Disk Cleanup, etc. 2
4 COMPUTER APPLICATIONS TECHNOLOGY – PAPER 2 (NOVEMBER 2010)
3.7.1 Open Source Software allows users to use, change and
redistribute it – free of charge
Shareware is also free of charge but may not be changed or
sold. 2
3.7.2 Any TWO of:
Not all the options in the program are available
Program may only be used for a limited time
Licence fee is payable if you wish to keep it and make use of full
package. 2
3.7.3 Open Source Operating system: Linux
Open Source Application program: OpenOffice 2 6
3.8 Any TWO of:
Amount of RAM
Free space on hard drive
Type of operating system 2
TOTAL MARKS: [32]
(NOVEMBER 2010) COMPUTER APPLICATIONS TECHNOLOGY – PAPER 2 5
QUESTION 4
4.1 A web browser is software that allows one to view and explore pages
on the Internet, e.g. Internet Explorer. P
A search engine is a program that searches documents located on
the Internet using keywords entered by a person looking for
information. P 2
4.2.1 Look in the History of recently accessed websites in the web 1
browser. P
4.2.2 Add to your list of Favourites in the web browser. P 1 2
4.3 Often previously accessed web pages are stored on your hard drive
to save time fetching them from Internet in the future. P
Therefore you might have an outdated version on the hard drive
which is then updated with the Refresh button. P 2
4.4 Any THREE of: PPP
Cheaper than an overseas phone call.
Faster than land mail.
Can attach files like photo’s or other documents.
Can send message to many recipients at once.
Can reply to message immediately.
Can forward message to all other contacts. 3
4.5.1 Click on this icon to add any files to the email message. PP 2
4.5.2 Enter the e-mail address of other people who you would like
to send the same message to. (carbon copy) P 1
4.5.3 Rich text option: allows you to format the e-mail message. P
Plain text: Message is sent without any formatting. Even
formatting that has been done will be lost. P 2 5
4.6.1 Netiquette is the use of good manners when using the
internet. P 1
4.6.2 Files attached should not be too large. P
Reason: It takes too long to download and is therefore
expensive, P 2 3
4.7.1 Web mail P 1
4.7.2 Any TWO of: PP
Free of charge – only pay for Internet access.
It can be accessed using a web browser at any place that
has Internet access.
Most systems offer features such as scanning for viruses,
address books and spam detection, 2 3
4.8 Any TWO of: PP
Convenience of being able to do banking 24 hours a day.
Banking in the comfort of your home/office – no travelling.
Save time – transactions are normally faster.
Cheaper – transactions over Internet cost less.
No waiting in long queues.
Safer – especially if large amounts are involved. 2
6 COMPUTER APPLICATIONS TECHNOLOGY – PAPER 2 (NOVEMBER 2010)
4.9.1 An attacker would impersonate your bank (letterhead, etc.) P
Send e.g. e-mail to verify personal details. P
(Accept any valid practical example) 2
4.9.2 Any TWO of: PP
Banks will insist on access codes.
PIN number and password for access to your account.
SMS notifications of transactions.
Making use of once-off passwords for certain transactions 2 4
4.10 Any THREE of: PPP
Make sure that the organisation has contact details
Make sure the site is secure
Make use of well known sites
Look for security guarantees as well as return policy.
Beware of terms and conditions.
Keep full records of what you order.
Be aware of possible import duties that can make goods
more expensive.
Only give credit card details – never PIN details. 3
4.11 Any TWO of: PP
Never give personal details such as your name, etc.
Do not make arrangements to meet anybody you chat to
online.
If someone makes you feel uncomfortable by asking
personal questions, discontinue the conversation
immediately.
Do not be tempted to use your real name online.
Never accept file transfers from strangers. 2
TOTAL MARKS [31]
(NOVEMBER 2010) COMPUTER APPLICATIONS TECHNOLOGY – PAPER 2 7
QUESTION 5
5.1.1 File: Is a document. A collection of files are stored in a P
Folder: Is a collection of related files. P 2
5.1.2 Any TWO of: PP
Delete all unwanted files from time to time.
Give meaningful names to your files.
Make sure you have the latest copies of your files. 2
5.1.3 Files are still in the Recycle Bin and therefore still saved on the
hard drive. P 1
5.1.4 The Recycle Bin must be emptied if you need more space. P 1 6
5.2 Use the Uninstall Option of the program P
Start menu > Control Panel > Add /Remove Programs P 2
5.3.1 Fragmentation occurs when parts of the same file become
scattered when they are saved in different areas of the disk. P
This happens when the disk is almost full. P 2
5.3.2 It rewrites the files so that they are grouped together in adjacent
locations on the hard disk. P 1
5.3.3 No. P. Defrag is only for hard disks because of the number of files
stored on it. P 2
5.3.4 Any TWO of: PP
Temporary files downloaded from Internet.
Deleted files and folders – when emptying the Recycle Bin
Temporary files created by Windows.
Components of Windows that you are not using.
Installed programs that you are no longer or seldom use. 2 7
5.4.1 PDA is a small handheld device P that acts like an electronic
diary. P 2
5.4.2 Any THREE of: PPP
Reminding you of appointments
Reading documents
Browsing the Internet
E-mail
Can run small custom utility programs. 3 5
5.5 A Smartphone can do almost anything that a PDA can do AND
they can make phone calls. P 1
5.6 It makes the paying process faster – no need to use
keyboard. P
Helps with stock control. P (lessens possibility to make errors
by the data capturer) 2
TOTAL MARKS [23]
8 COMPUTER APPLICATIONS TECHNOLOGY – PAPER 2 (NOVEMBER 2010)
QUESTION 6
6.1 A network is a group of computers that are connected P by some
sort of communication media P that allows users to share
hardware, software, data and information. P 3
6.2 Any TWO of: PP
Sharing of expensive equipment
Sharing of data
Transferring of information and data
Increased control and security
Communication
Games 2
6.3 The network of a bank like Standard Bank or clothing stores like
Edgars or Woolworths with branches all over the country are all
examples of a WAN. P
(Accept any other valid example.) 1
6.4 Network cabling, switch, network software and depending on the
type of network a server. 3
6.5.1 A program written to disrupt the normal working of your
computer. (malicious program) P
They are written in such a way that they reproduce themselves
and spread to other computers. P 2
6.5.2 Any THREE of: PPP
Files suddenly disappearing
A dramatic slowing down of the computer
Programs stop operating correctly
Free space on the hard drive suddenly gets greatly reduced.
Appearance of error messages that you have not seen before
The computer no longer boots. 3
6.5.3 Anti-virus software must be updated regularly P because new
viruses and signatures of viruses appear almost every day. P 2 7
6.6 Any FOUR of: PPPP
Never open mail from strangers, it may contain a virus
Be careful when opening an attachment – it may contain a
virus.
Never send an attachment unless you are sure it is virus free.
Make sure all CDs are removed from your computer before you
shut it down as booting with them can infect you with a virus.
Avoid pirated software.
Scan memory sticks for viruses before using them. 4
TOTAL MARKS [20]
(NOVEMBER 2010) COMPUTER APPLICATIONS TECHNOLOGY – PAPER 2 9
QUESTION 7
7.1 All the characters that are not printed like spaces, tab key and
enters will be shown when clicking on the show/hide icon. P 1
7.2 Search and replace feature of Word. P 1
7.3 Inserting a section break P 1
7.4 Press Ctrl + Tab 1
7.5 A hanging indent is when all the lines of a paragraph except the first
line are indented. P 1
7.6.1 When you cut or copy items, the selected item is placed in the
computer’s memory in a temporary location called a clipboard. P 1
7.6.2 The message appeared because she placed an item on the
clipboard which she did not paste anywhere. P
1 2
7.7 Any TWO of: PP
Can do calculations
When values are changed, Excel automatically re-calculates
Graphs can be created using a wizard to present information in
Excel graphically 2
7.8 If you use cell addresses and the values in the cells change; Excel
will automatically re-calculate − not the case with real values. P 1
7.9.1 Absolute cell reference P 1
7.9.2 If you do not want that specific cell address to change when copied
down. P 1 2
7.10 Any TWO of: PP
Change page orientation to landscape
Change font to smaller size
Adjust page margins
Change column width 2
7.11.1 Primary key is a unique field P
There can be other firms with same name – therefore the name is
not unique and cannot be used as a primary key. P 2
7.11.2 No calculations are going to be done; therefore data type can be
text. P
The 0 in front of the numbers will disappear if not text. P 2
7.11.3 FIELD NAME DATA TYPE
Credit Yes/No P
Date Date/TimeP 2 6
7.12 Any TWO of: PP
When criteria must be applied to more than one field.
When a user would like to display only certain fields.
To display the results in a specific order
When the query and its results need to be stored. 2
7.13 Select the text, go to File > Print P
On dialogue screen, click Selection and OK P 2
TOTAL MARKS [24]
TOTAL SECTION B: 130
GRAND TOTAL: 150
