NAME AHIMBISIBWE KENNETH
REG NO. 2024/A/KED/2917/F
COURSE UNIT COMPUTER SYSTEMS
COURSE CODE ICT 1102
LECTURER NAME MARTIN APPOLOT
Question 1
Gideon’s laptop has started frequently auto duplicating documents, losing some work in
addition to being too slow and with sudden interferences.
a) Detected problem (2 marks):
b) Four likely causes of such a problem (8 marks):
c) Five control measures to avoid such occurrences (10 marks):
Question 2
Your institution has bought computers, and you are requested to identify and procure the
required software necessary for daily use.
a) Two types of software required (4 marks):
b) Four factors to consider when attaining new software (8 marks):
c) Four functions performed by an operating system (8 marks):
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Question 1
a) Detected problem
The laptop is experiencing multiple issues, including auto duplication of files, losing work, and
overall slow performance with sudden interruptions.
b) Four likely causes of such a problem
Virus or Malware Attack:
The laptop could be infected with a virus or malware, causing it to duplicate files automatically,
lose data, and run slowly. For example, malware could copy files or corrupt them, leading to data
loss.
Hard Drive Failure:
A failing hard drive might cause data loss or duplication. It may also result in slow performance
due to difficulty reading and writing data properly.
Overloaded System Resources
If the laptop is running too many programs at once or lacks enough memory (RAM), it can slow
down, and file errors could occur, such as duplication or data corruption.
Corrupted Software or Operating System
The operating system or installed software may be corrupted, causing unexpected behaviors like
auto duplication of files and system crashes.
c) The following are the five control measures to avoid such occurrences
Install Antivirus Software
Always have reliable antivirus software installed and keep it updated to prevent malware
infections. For example, using software like Avast or Norton can help protect the system.
Regular Backups:
Back up important files regularly to an external drive or cloud storage. In case of data loss or
duplication, you can restore files from the backup.
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Avoid Overloading the System:
Limit the number of programs running at the same time to prevent overusing the system
resources. For example, close unused applications to free up memory.
Update Software and Drivers:
Regularly update the operating system and drivers to prevent bugs and glitches that may cause
system issues. Updating ensures the laptop has the latest fixes for known problems.
Disk Cleanup and Defragmentation:
Perform disk cleanup to remove unnecessary files and defragment the hard drive to keep it
running efficiently. This will help prevent slow performance.
Question 2
a) The following are the two types of software required for daily use
System Software (Operating System):
This is the software that controls the overall operation of the computer. For example, Windows,
macOS,(Macintosh) or Linux are common operating systems needed to run the computer.
Application Software:
These are programs that allow users to perform specific tasks, such as word processing (e.g.,
Microsoft Word), spreadsheets (e.g., Excel), or browsing the internet (e.g., Google Chrome).
b) The following are the four factors to considered when attaining a new software
Compatibility
Ensure the software is compatible with the hardware and operating system of the computers. For
instance, if the computers are running Windows, ensure the software works well with that
system.
Cost
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Consider the cost of the software, including any subscription fees or one-time purchase costs. For
example, Microsoft Office requires a subscription, while other software like LibreOffice may be
free.
User-friendliness:
The software should be easy to use and navigate for all users. For instance, software with a
simple interface like Google Docs can be more accessible for beginners.
Security
Ensure the software has strong security features to protect sensitive data. Software that includes
encryption, secure login, and regular updates is ideal for institutional use.
c) The following are the four functions performed by an operating system
File Management:
The operating system manages files, allowing users to create, delete, move, and rename files
easily. For example, you can organize your files into folders in Windows Explorer
Memory Management:
It manages the computer’s memory (RAM), ensuring that each application has enough memory
to run while preventing system crashes. The OS allocates and frees up memory as needed.
Device Management:
The operating system controls all the hardware connected to the computer, such as printers,
monitors, and USB devices. It ensures smooth communication between the hardware and the
software.
Multitasking
The operating system allows multiple applications to run at the same time. For example, you can
listen to music while browsing the web because the OS allocates resources to each task
efficiently.
Ref:
Silberschatz, A., Galvin,P.B., & Gagne, G. (2018) operating system concepts (10th Edition).
Willy
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