MASTER’S DEGREE IN HOSPITALITY INDUSTRY MANAGEMENT (1RST AND 2ND YEAR)
INTERNATIONAL HOSPITALITY MANAGEMENT
Angers
Are you eager to upgrade your knowledge and professional skills in hospitality
management? Join this programme, offering a comprehensive view of the industry and
preparing you for a career in an international environment. The hospitality industry is
focusing on people, empathy and service-minded attitudes. Your job will be to make sure
everything runs smoothly, regardless of whether you are managing a hotel, organizing
an event or managing a team project. It will never be the same activities from one day
to the next.
Marie-Christine Bonneau & Dominique Peyrat-Guillard
Co-directors of the International Hospitality Management track
OBJECTIVES
The programme is fully taught in English in cooperation with
our international academic and industry partners. Teaching
and learning methods are designed to address issues with an APPLICANT
international focus attracting students from around the world.
You will: PROFILE
• develop managerial competencies and critical thinking You have a great openness, a good command of
through problem identification, personal thinking, rigorous foreign languages, a sense of hospitality and a
research methods and decision making processes; real desire to develop your management skills...
• be trained to join, supervise, lead an international team and
work internationally by dealing with diverse cultures on an A bachelor’s degree is required (Tourism
every-day basis, and learn how to manage intercultural Management, Hotel Management, Social Sciences,
situations; Management, Economics, Languages…).
• understand the current major issues faced by hospitality
organizations, in relation with their environment and be Language requirement: minimum level of 750
able to implement efficient and responsible policies. (TOEIC) or 70-80 (TOEFL) or equivalent.
PROFESSIONAL
INTEGRATION
For more information
This Masters’ programme leads to senior level positions in the
international hospitality industry across a range of organizations, Campus Saint-Serge | Angers
from international hotels and restaurants to events companies, 7 allée François Mitterrand, 49 004 Angers
cruise ships, airports, casinos, thalassotherapy centres, theme 02 44 68 81 00
parks…: Front Office Supervisor, Housekeeping Supervisor,
Guest Services Manager, Director of Hotel Operations, Catering Course directors:
Manager, Restaurant Manager, F&B Manager, Events Manager, Dominique Peyrat-Guillard
Executive Conference Manager, Public Relations Coordinator, [email protected]
Sales Manager, Marketing Director, Revenue Manager, HRM Marie-Christine Bonneau
Manager, Communication Manager… [email protected]
School office:
[email protected]
Gardons le contact
4 6 www.univ-angers.fr/esthua
month internship month internship Linkedin:
ESTHUA Instagram:
during Master 1 during Master 2
Faculté de Tourisme, @ufr_esthua
(in France or abroad) (in France or abroad) Culture et Hospitalité.
MASTER 1*
Semester 1
• Interpersonal Relationships: English for Hospitality, MASTER 2*
2nd Language, Intercultural Management, Interpersonal
Communication.
Semester 3
• Hospitality Stakeholders and Worlds at Stake: Trends
and Issues in Global Tourism, Tourism in the European • Interpersonal Relationships: English for Hospitality, 2nd
Union. Language, International Team Management.
• Hospitality Experience Design and Implementation: • Hospitality Stakeholders and Worlds at Stake: Asian
Front Office Management, Market Studies. Markets, American Markets, Russian Markets, Middle
Eastern Markets.
• Strategic Development in Hospitality: Strategic
Management for Hospitality Businesses, Innovation • Hospitality Experience Design and Implementation:
Project in Hospitality, Localization Strategies for the Guest Experience Design in Hotel Industry, Customer
Hospitality Industry, International HRM in Hotel Industry. Relationship Management, Food and Beverage
Management, Corporate Event Management,
• Research Skills: Research Orientation, Workshop: From Convention and Exhibition Management.
Topic Choice to Research Design, Writting Skills for
Research. • Strategic Development in Hospitality: Organizational
Behavior, Revenue Management, Distribution and
• Professional Skills: Hospitality Talks , Information Channels In Hospitality, Cruise Industry Development.
Technology Skills.
• QHSE Management in Hospitality (Quality, Health,
Safety and Environment): Facility Management, Events
Project Management.
• Research Skills: Research Talks, Writing Skills for
Semester 2 Research, Research Project.
• Professional Skills: Hospitality Talks.
• Interpersonal Relationships: English for Hospitality, 2nd
Language.
• Hospitality Experience Design and Implementation:
Operational Marketing for Hospitality, Strategic Marketing
for Hospitality. Semester 4
• Strategic Development in Hospitality: Business Plan for • Research Skills: Dissertation - Final Deliverable and
Hospitality, Hospitality Financial Management. Defense.
• QHSE Management in Hospitality (Quality, Health, • Professional Skills: Internship Experiential Assessment,
Safety and Environment) : Quality Management in Internship.
Hospitality, Hotel Security and Safety management,
Corporate Social Responsibility in Hospitality.
• Research Skills: Research Project.
* minor changes may occur
• Professional Skills: Internship.
Ideally located at the gateway to the Grand Ouest and
renowned for its mild climate, Angers is ranked as the
leading green city in France. With a young population
(48% under 30 years old; 25% are students) and ambitious
ANGERS projects, Angers surprises with its balance and quality of
life. Angers is a city where people like to take their time
and enjoy every moment.
The Saint-Serge Campus, where ESTHUA is located, is very
accessible and situated in the heart of Angers.
