F O O D S E R V I C E

Owner’s Manual
Read And Save These Instructions

TM

Touch and Go
Blending Station
®

High Performance Commercial Blender

120 VAC Models
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 IMPORTANT SAFEGUARDS
1. Read all instructions.
2. To protect against risk of electrical shock, do not put motor base in
water or other liquid.
3. Close adult supervision is necessary when appliance is used by or
near children.
4. Unplug the power cord from the wall outlet when the Touch and GoTM
Blending Station ® is not in use, before putting on or taking off parts, and
before cleaning other than washing the container.
5. Never contact moving parts.
6. Do not operate any appliance with a damaged cord or plug or after the
appliance malfunctions or is dropped or damaged in any manner. Call
Vita-Mix® Service, (800) 4DRINK4, (800-437-4654) or 440-235-0214
at once for possible replacement, examination, repair, electrical or
mechanical adjustment. If you live outside the USA, contact your
Vita-Mix Distributor.
7. The use of attachments not recommended or sold by Vita-Mix
Corporation may cause fire, shock, or injury.
8. Do not use outdoors.
9. Do not let the power cord hang over edge of table or counter,
or touch hot surfaces.
10. Keep hands and utensils out of the container while motor is running
to prevent the possibility of severe personal injury and/or damage
to the Blending Station. A rubber scraper may be used, but only
when the Blending Station is not running.
11. CAUTION: Blade is sharp. Handle carefully.
• Never try to remove blade while container is sitting on the motor base.
• Do not operate with loose, knicked or damaged blades.
• To reduce the risk of personal injury, never place blade assembly on
motor base without blender container properly attached.
12. The maximum normal load is equivalent to the ounces (liters) listed on
the container, i.e. 64 oz. (2 liters), 48 oz. (1.4 liters), and substantially
less with thick mixtures.
13. Always operate with the lid in place.

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 14. WARNING: When processing hot liquids:
• The 2-part latching lid must be securely in place. This allows steam
to escape naturally, and will prevent the lid from coming off when
the machine is turned on.
• Use caution with hot liquids. Spraying from under the lid plug can
occur, or escaping steam may cause scalding.
• Do not process hot liquids with the non-latching lid.
15. Display window area will scratch when contacted with a scouring pad or
sharp object. Use a soft cloth to wipe the control panel area clean.

SAVE THESE INSTRUCTIONS

Enjoy the safety of this grounded appliance. The Blending Station® U.S.
power cord comes equipped with a three-prong (grounding) plug which
mates with a standard three-prong wall outlet (Figure A).
Adapters (Figure B) are available for two-prong outlets. Do not cut or
remove the third (ground) prong from the plug or power cord.
Consult your electrician if you are not sure if the wall outlet is grounded
through the building wiring. With a properly grounded two prong wall outlet,
ground the Blending Station by attaching the tab on the adapter to the wall
outlet cover by means of the screw in the center of the cover (Figure B).

THREE PRONG
ADAPTERS
ARE NOT TO
BE USED IN Figure A Figure B
CANADA.

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 C ontrol Panel
Display Window
Start/Stop Speed Control

Six Factory Pre-Set Owner Controls High/Low Pulse

Programs
Touch and Go Blending Station TM ®

ON/OFF switch - Located on the side of the Motor Base the ON/OFF
switch controls the power to the machine. With the machine plugged in,
switch the machine to ON to ready the machine for blending.
START/STOP button - Pressing START/STOP once starts and runs the
machine and turns the blades. Press the START/STOP button again to
stop the machine and the blades. (NOTE: Pressing one of the PRE-SET
PROGRAM buttons, while the motor is running, will also stop the machine.)
SPEED CONTROL button - Press the ▲ button to gradually increase the
speed of the blades in increments of 1%, up to 100%. Press the ▼ button
to gradually decrease the speed of the blades in increments of 1%, down
to 7%. SPEED CONTROL is used to set the blending speed of the PULSE
buttons (See Instructions, pg.15) and the START/STOP button (See
Instructions, pg. 16). NOTE: These settings will reset if the power is shut off.
PRE-SET PROGRAM buttons - These buttons, numbered 1 thru 6, are
pre-programmed blending cycles designed for the most commonly made
drinks. Depending on the viscosity of the drink you are creating, pressing
one of the six PRE-SET PROGRAM buttons will run the machine for a
full cycle. The machine will stop by itself when the cycle is complete.
A cycle varies in speed and length, see the Instructions on page 14 for
a complete description of the range of each PRE-SET button.
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 Due to the difference of recipes, your results may vary.
See page 6 for information on Custom Programming these six buttons.
DISPLAY WINDOW - This area depending on what button is pressed,
READY
displays a variety of operation messages. A ‘Ready’
message appears when there is power to the machine.
OWNER CONTROLS - A control panel accessible by pressing the Vita-Mix logo.
• Press once to reveal the mode message. Press button
MODE
1 then 6 within five seconds to continue. Once the correct
code is entered the display will indicate the motor
temperature (Norm, Warm, Hot), a usage count and a
TEMP COUNT TOTAL
total. The ‘count’ is a machine usage total and can be
NORM 25 100
reset. This can be used to keep a count of the number
of drinks sold in a week, day or even an hour. To clear,
press and hold the START/STOP button for 5 seconds.
The ‘total’ keeps track of the machine usage, including
production and testing, and cannot be cleared.
VITA-MIX BASIC • Press twice to reveal the name of the program control-
PROGRAM
ling the PRE-SET buttons. If you are using the factory
settings this will read VITA-MIX BASIC PROGRAM.
• Press a third time to reveal an option to reset the
4 TO OVERWRITE
CURRENT PROGRAM PRE-SET buttons to the original factory settings.
• Press a fourth time to exit and continue blending.
HIGH/LOW PULSE button - The pulse provides a quick increase or
decrease in speed of the blades when blending. Press H to increase the
motor to speeds that range from 51%-100%. Press L to decrease
the motor speed down to a range of 50% -7%. The PULSE button will
override the running program (as long as it is depressed). Once released
the original program continues its cycle.
• The PULSE high(H) and low(L) speed is set by using the SPEED
CONTROL buttons. To set, while pressing and holding a PULSE
button, press the SPEED CONTROL ▲ or ▼ button until the
desired motor speed is reached. The PULSE speed will remain at
this setting until changed again with the SPEED CONTROL buttons.
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 C ustom Programming
The Touch and GoTM Blending Station® advanced electronic control can be
custom programmed, requiring an optional programming chip, available
from Vita-Mix for a nominal fee and with a minimum unit purchase. Contact
your Vita-Mix representative for more information .
Programming your Touch and Go
Blending Station PRE-SET buttons
1. Insert the custom programmed chip with the
words, “THIS SIDE FACING TO THE FRONT
OF THE MACHINE” toward you, into the port
located below the label area on the front of the
Blending Station. The DISPLAY WINDOW will Custom
Programmed
read ‘New Module’. Chip
2. Within 10 seconds the SIX PRE-SET buttons will be re-programmed and
the DISPLAY WINDOW will read ‘Saved’ then ‘Ready’. If nothing happens
when the programming chip is fully inserted, turn the chip in the opposite
direction and try again.
3. Remove the programming chip and return it to the original package.
4. Press one of the six PRE-SET buttons to reveal, in the DISPLAY WINDOW,
the name of the program/drink.
NOTE: If for any reason the programmed times are incorrect, they can be
reset to the original factory settings following the instructions on page 7.
Programming your In Counter Touch and Go
Blending Station PRE-SET buttons
1. Remove the container from the machine.
2. Lift the machine from the bottom edges to reveal the motor and housing
area. With the machine facing towards you, locate the slot underneath on
the right hand side of the machine between the motor and the outer wall.
3. Insert the custom programmed chip into the slot with the words, “THIS
SIDE FACING TO THE FRONT OF THE MACHINE” turned facing out to
the right of the machine. Once inserted the DISPLAY WINDOW will read
6 ‘New Module’.
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 4. Within 10 seconds the SIX PRE-SET
buttons will be re-programmed and the
DISPLAY WINDOW will read ‘Saved’ then
‘Ready’. If nothing happens when the
programming chip is fully inserted, turn the
chip in the opposite direction and try again.
3. Remove the programming chip and return
it to the original package.
5. Press one of the six PRE-SET buttons to
reveal, in the DISPLAY WINDOW, the
name of the program/drink.
6. Carefully place the Blending Station motor
back into the hole in the counter.
NOTE: If for any reason the programmed
times are incorrect, they can be reset to In-Counter Custom
Hole Programmed
the original factory settings following the Chip
instructions below.
Resetting the PRE-SET buttons to the original
factory settings
WARNING: Reverting your PRE-SET PROGRAM buttons to the
original factory setting, will erase any programming installed with a
custom program chip.
1. Enter the OWNER CONTROLS (press the Vita-Mix Logo) and press the
PRE-SET buttons 1 and 6 when the DISPLAY WINDOW says ‘Mode’.
2. Press the Vita-Mix Logo two more times to reveal the instructions on
resetting the PRE-SET buttons.
3. Press and hold the #4 button until the DISPLAY WINDOW reads
‘Restoring Please Wait’. The PRE-SET buttons are now reset to the
original factory settings.

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 L id Assembly
Two-part Lid
48 oz. polycarbonate container
The two part lid is easy to clean and easy to put on,
take off & seal.
• To remove fully latched lid, squeeze tabs
together on both sides of the container, pull
upward and off.
• Twist the center lid plug to fasten or remove. Figure A

NOTE: To make new lids easier to insert and remove, rub a light coating of
cooking oil around bottom where it seals. Place it in container for several
minutes, remove and lightly wipe oil off lid.

Two-part Lid To secure lid plug, rotate it

64 oz. polycarbonate container so one tab locks between the
stops on top of rubber lid.
The two part lid is easy to clean and easy Press in
to put on and take off. (Note: Brand new above
container
lids are a little stiff. This is temporary.) tab to
• The lid has a continuous rim which remove
lid
latches inside the container tabs.
Push one side of the rim under one
Rim
tab, and with the heel of your hands
push down, over the opposite tab,
to snap lid into position. Container CUPS

• To remove lid, place hands around Tab

the lid, pressing thumbs above Figure B

one of the container tabs. Push
Always latch lid when
in and lift off. processing hot liquids.
• Twist the center lid plug to fasten
or remove.

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 Tamper
One Piece Lid (optional)
64 oz. polycarbonate container
The one piece lid is easy to clean and easy to put
on and take off. Figure C
(Note: Brand new lids are a little stiff. This is temporary.)
• There is no latch on this lid.
• Add ingredients through port on top.
CAUTION: Do not use non-latching lid when processing hot ingredients.

Cover with Removable Hinge Design

Cover Door:
• The cover door can be removed by opening it until the curved bottom
of the cover and the back cover form a 90˚ angle. Then lift straight up.
(Figure D)
• To reinstall the cover door, align the hinge opening with the hinge on
the back cover and slide the two together.
Back Cover:
• The back cover can be removed by loosening the two screws in the
back of the machine. Then lightly tap or pull the back cover toward
the front of the machine until it loosens from the grooves on the base.
(Figure E)
• To reinstall the back cover slide on to the base until latched in place.
Reinstall screws.
• The back cover should only be removed if in need of replacement.
Back Cover

Back Cover

Figure D Figure E
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 I n-Counter Installation
Preparing the counter area:
• Before cutting holes, make sure that there is adequate clearance under
the counter for the motor. The motor will extend about 5-2/3" (14.4 cm)
below the counter but it is best to allow at least 10" from the under-counter
to shelves or any other equipment under the counter. Also, when using the
removable cover design, the back of the hole must be at least 6” (15.2 cm)
from any wall to allow for cover door clearance.
• An extra 6.5” (16.5 cm) of open space, above the top of the cover will be
needed for placement and removal of the In-Counter machine and for
custom programming the SIX PRE-SET Buttons.
• If installing unit into a closed cabinet, use a 4” dia. (10.1 cm) flexible vinyl
duct (dryer hose) to vent exhaust. Attach the vinyl duct to the bottom of
your In-Counter Touch and GoTM Blending Station® by forcing the end of
the hose over the exhaust baffle of the unit. Run the vinyl duct out of the
cabinet for proper ventilation. Do not vent hose into a wall, ceiling, or a
concealed space of a building. Multiple units should not vent to a common
manifold unit but to separate places. If running your Blending Station
causes a suction on your cabinet door, place a spacer in the door frame
to allow proper intake of air.
Do not use hose clamps or equivalent to attach exhaust hose
on machine.
• When cutting holes for placement of multiple In-Counter units, position
the edge of the machines at least 12” (30.48 cm) apart to ensure quick
cleaning and proper venting between machines.
• In-Counter installation also requires you to have at least one 20 amp outlet
per machine under the counter, available within six feet of the Blending
Station. Consult an electrician for proper electrical needs.
• The In-Counter Blending Station also requires a foam gasket (provided
in the machine’s original package) to be placed between the machine
and the counter. See page 12 for instructions.

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 Electrical requirements:
• 120 VAC • 50/60 Hz. • 11.2 amps
• All Touch and Go Blending Stations are built using a U.S. 3 prong
grounded cord and require a 20 amp outlet.
Blending Station dimensions:
• 17-1/2” (44.45 cm) high with lid closed
• 21-1/2” (54.7 cm) high with lid open
• Case depth: 12-1/2” (31.75 cm) with handle
• Case width: 9-1/2” (24.13 cm)
• Depth below counter: 5-2/3” (14.4 cm)
• Recommended distance between machines: 12” (30.48 cm) from the edge
of each machine or as far apart as possible.
9-1/2” (24.3 cm)

17-1/2”
(44.45 cm)

5-2/3”
(14.4 cm)

12” (30.48 cm) 12” (30.48 cm)

IN-COUNTER
HOLE
Additional Unit Additional Unit
(if applicable) Cut 7-1/2” (if applicable)
5.5" wide x 7.5" (19 cm)
deep
deep
(14 cm x 19 cm)

5-1/2” (14 cm) wide

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 I n-Counter Gasket
Gasket Installation Instructions:
1. Follow the instructions on page 10 on preparing the counter area for
the installation of your In-Counter Touch and GoTM Blending Station®.
Also, use the Template Sheet (provided in your machine’s original package)
to assist you in the placement and ventilation of your machine.
2. Peel off the white paper on the back of the black In-Counter Gasket
Foam Pad to reveal the adhesive backing.
3. Place adhesive side down onto the counter being careful to match up
the gasket hole with the hole you have cut in the counter.
4. When you have matched up the holes, firmly press down on all sides
so that the gasket is firmly attached.
5. Fold flap inside the hole down towards the ground.
6. Insert your Touch and Go Blending Station inside the hole, making sure
the flap is down snug against the machine.
7. Do not secure the machine to counter with bonding materials.

This gasket was designed to protect your machine from water

damage and to reduce noise. Failure to properly install this gasket
could result in moisture damage.

Back

GASKET HOLE
Match up with hole cut in counter.

FLAP
Fold down inside hole after gasket
is firmly attached to the counter.

Front
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 B lending Tips
1. If your recipe freezes up, try reducing the amount of ice. Compared
to other blenders, you do not need as much ice to make an equally
frozen drink in a Touch and GoTM Blending Station.®
2. Place liquids and soft foods in your container first. Hard items and ice
should be placed last.
3. Whole, hard or frozen ingredients should be small. Solid frozen fruit is
extremely difficult to blend. For best results use semi-frozen fruit. Using
same size batches of semi-frozen fruit and ice will keep your drinks
consistent. If you notice chunks, reevaluate the batch size.
4. When creating recipes, always allow for enough liquid to ease the
blending process. For recipes with minimal liquid, use the SPEED
CONTROL buttons to run the machine on its lowest settings until it is
processing smoothly. Finish blending by using one of the PRE-SET
PROGRAMS that best matches the drinks viscosity.

Maintenance Tips:
• NEVER bang the container against a surface to loosen the ingredients.
Remove the container from the base and use a rubber spatula to remove
thick mixtures from the bottom of your container.
• NEVER shake or rattle a container in use while seated on the motor base.
• NEVER remove the container before the machine has come to a
complete shop.
• NEVER start the motor before the container is in place.

The instructions appearing in this Owner’s Manual cannot cover

every possible condition and situation that may occur. Common
sense and caution must be practiced when operating and
maintaining any appliance.

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 I nstructions
How to operate your Blending Station® using the
six Pre-Set Programmed Buttons.
The following is the basic factory settings of the six PRE-SET buttons
(your machines PRE-SET buttons may differ due to program revisions or if
your Blending Station was programmed specifically for your business).
• Button 1: (:15) Blends thin drinks with just juice and ice. This program
will quickly ramp to a high blending speed for 15 seconds.
• Button 2: (:20) Blends light coffee drinks. Button 2 will ramp the blending
speed to medium for six seconds and ramp up to high for 14 seconds.
• Button 3: (:32) Creates a specialty drink with a thick viscosity. Button 3
runs at a medium speed, ramps down, then increases to high speed,
and finishes the drink at medium speed.
• Button 4: (:34) This cycle is good for ice cream and regular coffee drinks
that need a little longer blending. Button 4 increases to medium speed
for four seconds then ramps up slowly to a high speed for 14 seconds.
• Button 5: (1:35) Blend a regular smoothie for an extended cycle.
Button 5 runs for 45 seconds on a medium speed and then increases
in speed and runs on high for 50 seconds.
• Button 6: (:25) Blend thick frozen fruits & hard ingredients for a thick
but consistent smoothie. Button 6 gradually ramps up the blending
speed, maintaining intermediate speeds and gradually progressing
until it reaches full speed.
1. Place liquids and soft foods in the machines container first, solid items
and ice last. Prepare food by cutting or breaking into 1-3 inch pieces.
Frozen fruit, especially, should be as small as practical. Thawed or
partially thawed fruit is recommended. We recommend PROGRAMMED
button #5 or #6 for heavy-duty blending.
2. Set the container on the motor base by aligning it over the centering pad
anchored to the base. (Motor must be completely stopped before
positioning container). Containers are not to be used for hard, dry
materials. Avoid running the Blending Station with container empty.
3. Always use a lid when blending. If blending hot ingredients, the lid must be
securely in place.
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 4. Select desired programmed setting by pressing any of the Pre-Set
Buttons one through six. The machine will begin immediately to cycle
through the selected program, and turn off when the program is complete.
Each button has a different pre-selected combination of speed and length
for blending.
NOTE: If you detect a change in the sound of the machine or if a hard or
foreign object comes into contact with the blades, do not serve the drink.
Inspect your blade assembly for loose, knicked or missing parts. If parts are
loose, missing or knicked replace with a new blade assembly. (See page 17).
5. Once one of the six PRE-SET PROGRAM buttons is pushed the machine
will start and stop automatically. By pressing another PRE-SET BUTTON
or the START/STOP button, the machine will stop the blending cycle.
6. During any of the blending cycles, by pressing the PULSE H button the
speed of the blending can increase up to 100% of the motor speed. By
pressing the PULSE L button during a blending cycle the speed of the
motor can be decreased down to 7%. Once released the motor speed
will revert back to the blending cycle of the PRE-SET PROGRAM.
(NOTE: Use the SPEED CONTROL buttons to set the speed of the PULSE
buttons. For example, when the H or L PULSE button is pressed and held,
by simultaneously pressing and holding the ▲ or ▼ SPEED CONTROL button
the motor speed will increase or decrease in 1% increments. When the SPEED
CONTROL button is released, the PULSE button will remain set at the selected
speed until altered with the SPEED CONTROL buttons.
7. When the cycle is complete the blender stops, wait until blade comes
to a complete stop before removing the lid and/or container from the
motor base.
8. Remove the container, pour, garnish and serve the drink.

How to operate your Blending Station® using the

Start/Stop and Speed Control button.
Although using the PRE-SET PROGRAMMED buttons is highly recommended
for the best drink, occasionally a drink may need special attention. By using
the START/STOP button and the SPEED CONTROL button you can manually
control the speed of the Blending Station.
CONTINUED ON PAGE 16

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 I nstructions
CONTINUED FROM PAGE 15

1. Follow steps one through three of ‘How To Operate Your Blending Station
Using The Six Pre-Set Programmed Buttons’ section on page 14.
2. The speed of the motor can be changed with:
• the motor off. • the motor on.
– Press the ▲ or ▼ buttons – With the container in place press
until the desired speed the START/STOP button. The
percentage is displayed. machine will begin blending.
100% is the highest setting – While the machine is running
and 7% is the lowest setting. Press the ▲ or ▼ buttons
– When the START/STOP button until the desired speed
is pressed the motor will ramp percentage is displayed.
quickly to that speed 100% is the highest setting
– Blending can be stopped by and 7% is the lowest setting.
pressing the START/STOP – Release the SPEED CONTROL
button at any time. button and the motor will now run
at the desired speed.
– The blending can be stopped by
pressing the START/STOP button.
3. The PULSE buttons can also be used to quickly increase the motor speed
or decrease the motor speed. (See HIGH/LOW PULSE button description
on page 5.)
4. When done blending press the START/STOP button to stop the motor.
Wait until blade comes to a complete stop before removing the lid
and/or container from the motor base.
5. Remove the container from the motor base and serve the drink.
NOTE: On all units the built-in thermal sensor keeps track of how hot the
motor gets and will warn the user and eventually shut down the motor if the
motor is overheating. When overheated the display will instruct the user to
remove the container and run the machine until cool. This takes about a
minute. See page 25, “Cooling the motor,” for complete instructions.
When overheating occurs, review your techniques and instructions. The
motor may be getting hot when your recipes are too thick. Consider adding
more liquid and consult Vita-Mix for further assistance.
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 B lade Agitator Assembly
Blade Agitator Assembly. Use caution when
handling the blade; it is sharp. When inserting the
blade assembly through the container bottom, grip
the blades with a soft cloth, align the flat sides of the
blade assembly with the flat sides of the container.
Place the retainer nut back on the inserted blade
assembly and tighten clockwise. Do not force. Do
not attempt to disassemble blade assembly.

Drive Spline. Mates with drive socket on the motor

base to turn the blade. NOTE: Removing and
replacing your container while the coupling is still
rotating will strip the drive spline “teeth”. (This part
is NOT removable.)

Retainer Nut. Must be snug. Use the available

retainer nut wrench for best results. (Refer to the
diagram below to remove or replace.)

Never use a blade assembly with loose, damaged or knicked components.

Retainer Nut Removal

• The retainer nut is easily removed using a
standard 6” screwdriver.* Turn container
upside down and insert screwdriver shaft
Lobe
between the lobe and drive spline. Push the
Drive Spline
screwdriver handle counterclockwise to Retainer Nut
loosen nut. Once loosened, remove by hand.
• To replace, position retainer nut on top of
blade assembly and hand tighten. Then, using
the screwdriver, tighten clockwise until it *For best results we
recommend using a
stops. If it is not tight enough, you will notice Retainer Nut Wrench
increased container noise. in place of a screwdriver.
To order ask for item #1222

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 P arts List
Item# Part
#752 64 oz. - Container without lid assembly or blade assembly
#755 64 oz. - Lid plug
#756 64 oz. - Container, blade assembly & lid assembly
#1191 64 oz. - 2-piece lid assembly
#1192 64 oz. - Lid only (no plug)
PLS145 64 oz. - 1-piece non-latching rubber lid
#1159 48 oz. - lid plug
#15502 48 oz. - Container only
#15506 48 oz. - Container, blade & lid assembly
#15507 48 oz. - 2-piece lid assembly
#18002 Back cover and cover door with removable hinge design
#18003 Cover door with removable hinge design
#18004 Back cover with removable hinge design
#791 Sound reducing centering pad
#802 Drive socket
#836 Heavy-duty retainer nut
#1151 Agitator assembly (ice blades)
#1222 Retainer nut wrench
KIT107 Metal Screws - (2) #6 x 9/32
RBB161 In-Counter Gasket Foam Pad

NOTE: Blade Assembly, Drive Socket and Retainer Nut are compatible
on either the polycarbonate or stainless steel containers. Other
than the Drive Socket, Blade Assembly and Retainer Nut, this
unit is not user serviceable.

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 #1159
#755
#15507
#1191
#1192
#15506 #15502
(container
without
#752 blade or lid)

#756

#1151
PLS145
#836

#802
#791 #1222

#18003

#18004

KIT107

#18002 RBB161
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 C are and Cleaning
Care Note
To ensure that you get the longest possible life from your Vita-Mix product, we
recommend the following products, when used as directed by the supplier:

Cleaning Product Supplier

Solid Supra, Solid Power, . . . . . . . . . . . . .Ecolab, Inc.
Guardian Acclaim, Solid Guardian Plus, St. Paul, MN
Solid Super Impact, Solid Insure Tel: (800) 352-5326
Diverpak . . . . . . . . . . . . . . . . . . . . . . Diversey
Eclipse H2 Livonia, MI
Liqui-Safe L7 (800) 521-8140
Acclean . . . . . . . . . . . . . . . . . . . . . . Klenzade Products
Poly-Brite Division of Ecolab
St. Paul, MN
(612) 293-2165
Glow MB-1 . . . . . . . . . . . . . . . . . . . . Wesmar Company, Inc.
Lustre NC-25 Seattle, WA
Lustre Plus (206)783-5344
PSRA 41-D, PSRA 41-E . . . . . . . . . . . . . Anderson Chemical Co.
Liqui-Ware 1, Liqui-Ware MC Litchfield, MN
D-Flex, Sur-Met (800) 366-2477

Rinse Aids Supplier

Solid Rinse Dry . . . . . . . . . . . . . . . . . . Ecolab, Inc.
Solid Brilliance St. Paul, MN
Jet Dry, Rinse Dry (800) 352-8140

Destainer Supplier
NuWare . . . . . . . . . . . . . . . . . . . . . . Diversey
Livonia, MI
(800) 521-8140

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 CARE NOTE: Do not let mixtures, liquids and food products dry within
the container. Rinse throughout use. Drying product may lock around the
blade and weaken/tear the bearings seal when restarted. Do not place
containers in the freezer. Extremely low temperature combined with hot
ingredients and/or the immediate rapid action of the blade may crack
the container.

Motor Base
1. Unplug the power cord.
2. Wash outside surface with a damp soft cloth or sponge, which has been
rinsed in a mild solution of liquid dish soap (Ivory Liquid® or equivalent)
in warm water. NEVER IMMERSE MOTOR BASE IN WATER OR
OTHER LIQUID.
3. Polish with a soft cloth.
Control Panel
Gently wash the front panel with a soft cloth and a low pH balance soap,
being careful not to scratch the Display Window.
NOTE: Be sure to wring excess water out of cloth or sponge when cleaning
around the controls, drive socket or any electrical part.
Lid
Separate the lid and plug, then wash in warm soapy water. Rinse clean
under running water and dry. Reassemble before use. (See pages 8 & 9).
Cover Door
The cover can be removed (See page 9) and cleaned by placing under
running water and washed with a soft cloth. Wipe dry and replace back
on the base.
CONTINUED ON PAGE 22

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 C are and Cleaning
CONTINUED FROM PAGE 21

Container
1. To clean: Fill pitcher 1/4 full with warm (110˚F) water and add a couple
drops of dish soap.* Return container to motor base and firmly position
the two part lid. Run machine for 30 seconds. Empty container. Repeat
this step.
*NOTE: For maximum container life do not wash in dishwasher.
2. Fill pitcher 3/4 full with warm (110˚F) water (do not add soap). Return
container to motor base and firmly position the two part lid. Run machine
for 30 seconds. Empty container.
3. If any solid residue remains, remove the blade agitator assembly (see
page 17) and wash all container parts in warm soapy water. Rinse and
drain. Reassemble before next step.
Do NOT soak the blade agitator assembly.
4. To sanitize: If all solid residue is gone after step 2 or after completion
of step 3, fill container 3/4 full with a sanitizing solution mix.** Return
container to motor base and firmly position the two part lid. Run
machine on HIGH for 30 seconds. Empty container.
5. Return container to motor base and run machine empty for an additional
5 seconds. Do not rinse after sanitizing.
**Recommended sanitizing solution: 1-1/2 teaspoons Chlorox® institutional
bleach in 2 quarts water.

Important: Check your blades daily for loose, knicked or missing

parts. If you find something is loose, knicked or missing, replace the
blade assembly before use. Do not tighten hex-headed screw (on
top of blade assembly). If loose, replace blade assembly.

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 S pecifications
Blending Station® On-Counter:
Height of unit closed: 22” (54.56 cm)
Shipping weight: 21 lbs. (9.534 kg)
Dimensions 22” H x 9-1/4” W x 10-1/2” D
(54.56 cm x 23.45 cm x 25.86 cm)

Blending Station In-Counter:

Height of unit above counter: 17-1/2” (44.45 cm) closed
Depth of unit below counter: 5-2/3” (13.3 cm)
Shipping Weight: 18 lbs. (8.172 kg)
Dimensions: 24” total height x 9” W x 12-1/2” D
(45.03 cm x 22.65 cm x 31.28 cm)

Power Requirements:
Volts: 120 VAC
Amps: 11.2
Hz: 50/60

NOTE: For In-Counter installation, follow attached instructions inserted in

the center of this booklet.

THREE PRONG
ADAPTERS ARE NOT TO
BE USED IN CANADA.

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 T roubleshooting
Top nine problems you can fix on your own:
1. Problem: Solution #1:
• Display Panel reads Turn the machine off and on again to reset
the programming
THERMAL SENSOR FAILURE
Solution #2:
Call Vita-Mix Customer Service.

2. Problem: Solution #1:

• loud noise from blender container Broken or worn Drive Socket. Replace (Item
blade area # 802). Instructions are included with part.
• container blades do not spin Solution #2:
• increased vibration Check blade assembly for loose, damaged
• leaking from bottom of container or knicked components and replace.
Solution #3:
Tighten retainer nut on the bottom of
the container
3. Problem: Solution #1:
• loud grinding noise from the blender Due to some faulty motor bearings your
motor machine may need to be repaired. Call
Vita-Mix Customer Service.

4. Problem: Solution #1:

• Machine will not run Double-check to make sure power cord is
• Display screen does not say ‘READY’ firmly in power outlet.
Solution #2:
Check to make sure the ON/OFF switch is in
the ON position.
Solution #3:
Turn the ON/OFF switch to off, then on, to
reboot the electronics.

5. Problem: Solution #1:

• machine starts then shuts off Check to make sure there is power to the
machine.
Solution #2:
Call Vita-Mix Customer Service.
6. Problem: Solution #1:
• Display Panel reads Let the machine cool down for an hour then
restart.
MOTOR LOCKED PROGRAM
TERMINATED
Solution #2:
Call Vita-Mix Customer Service if the
machine does not work after sitting at room
24 temperature for 24 hours
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 7. Problem: Solution #1:
• Machine is running irregular Turn the machine off and on again to reset
• Display panel reads garbage the programming
• “NO PROGRAM” is displayed when a Solution #2
button is pushed Reset the machine to its original factory
• Button pressed starts the wrong settings. (Follow the instructions on page 7)
program Solution #3:
• Machine starts by itself Try plugging the machine into a new outlet.
• a specific program button is defective Solution #4:
• machine was turned off for a day, Call Vita-Mix Customer Service.
week or month and turned on, there
was no power
• machine did not work right out of
the box
• machine works but no information
displayed on screen
• program buttons run the blender on
the same speed

8. Problem: Solution #1:

• Display panel reads A new programming chip is needed. Call
Vita-Mix Customer Service
CORRUPT DATA

9. Problem: Solution #1:

• Machine stops in the middle of its Plug the machine into its own power supply
blend cycle and resets; display panel Solution #2:
reads “VITA-MIX GENERAL Make sure the machine is not running on a
PROGRAM” then “READY” long extension cord

Cooling the motor:

If the machine has overheated:
• The motor will stop and the message “MOTOR HAS
MOTOR HAS OVERHEATED REMOVE..
HOT SHUTDOWN OVERHEATED REMOVE THE CONTAINER, THEN PRESS
START”, will scroll across the display window, while the words
“HOT SHUTDOWN” will remain in the display window alerting
you of the problem.
• The machine will not run until the container is removed and
the motor has cooled. Remove the container, shut the cover
door and press the START/STOP button, and run the machine
READY for two minutes.
• When the motor is cool “READY” will appear in the display
window.

If you cannot fix your machine with these suggestions,

technical help is available by calling 800-4DRINK4 (800-437-4654),
440-235-0214, or visit us at www.vitamix.com
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 W arranty
Limited Warranty
Vita-Mix® Corporation warrants your Commercial Blending Station® to be
free from defects in materials and workmanship for a period of three years
from the date of purchase when used in accordance with the accompanying
instruction booklet.
Provisions of this limited warranty are void if your Touch and GoTM
Blending Station ® has been subjected to obvious abuse, negligence,
accident, alteration, or failure to follow operating instructions, or product
exposure to abnormal or extreme conditions. Cosmetic changes such as
discoloration of parts of the product in the hands of the user or the effects
of the use of abrasive cleaners will not be warranted or considered defects.
The cleaning or removal of food products along with any damage caused
by allowing them to build-up is not covered by this limited warranty. Improper
installation of the in-counter model is not covered by this warranty. Also this
warranty is void if the Blending Station is put into a sound reduction chamber
or otherwise prevented from receiving proper cooling. In the event your
Vita-Mix appliance needs service or repair covered by the terms of this
warranty, please call the Vita-Mix Corporation for shipping instructions.
The Blending Station must be sent in original or sufficient packaging.
This limited warranty is in lieu of any other warranty expressed or
implied. No representative or any other person is authorized to make any
other warranty or to assume any liability not strictly in accordance with the
foregoing. This limited warranty gives you specific legal rights which may
vary from state to state. Proof-of-purchase may be required to prove date
of purchase.
Outside the Continental U.S.A. other warranties will apply. (Call or check
with distributor for details.) In case of shipping damage, notify the shipper
or carrier immediately.
Outside the USA, contact your local Vita-Mix Distributor.

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 S ervice Contract
This Blending Station® includes a 1-Year Service Contract effective
from date of purchase. In the event your machine should need
parts or repairs, covered under this Service Contract, call Vita-Mix®
customer service immediately for instructions. Proof of date of
purchase may be required. This does not cover abuse, misuse,
tampering, improper installation or extreme conditions.
The Vita-Mix Service Contract includes the following:
1. Only one extra drive socket - to facilitate simple repairs and prevent down
time is included and packaged with each machine.
2. Additional drivers and tamper, unless defective and cosmetic changes,
such as discoloration of parts are not covered. NOTE: to determine if you
have a defective part, please order a replacement part through Vita-Mix
Customer Service, and when the new part arrives, return the old part in
the same packaging. Vita-Mix will inspect the returned part and, if defective,
issue a refund for the price of the new part. A part will be considered
defective if no abuse or neglect was involved with its break. Non-defective
parts sent to Vita-Mix for inspection will not be returned if deemed unusable.
Service Contract covers functionality of the machine but not abuse or lack
of recommended maintenance.
3. In Continental U.S.A., sender pays freight one way to Vita-Mix Corporation.
Vita-Mix Corporation pays UPS ground freight charges to return machine
to sender. Sender pays costs for special shipping requests. Outside
Continental U.S.A., other service contracts may apply.

NOTE: Limited Warranty and Service Contract are honored directly through
the Vita-Mix Corporation, Cleveland, Ohio USA. Non-warranty repairs can
be performed by any CFESA service center. Call Vita-Mix at (800) 4DRINK4
(800-437-4654) or 440-235-0214.
Before returning this product for any reason, including repair, please, first
contact our Customer Service Department at: (800) 4DRINK4, (800-437-4654)
or 440-235-0214 to receive a “Return Authorization Number”. Outside the
USA, contact your Vita-Mix Distributor.

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 VITA-MIX® CORPORATION
Foodservice Division
8615 Usher Road, Cleveland, Ohio 44138 USA
©2002 Vita-Mix Corporation. No part of this publication may be reproduced or transmitted in any form or
by any means, electronic or mechanical, including photocopy, recording or any information storage and retrieval system
without the written permission of the Vita-Mix Corporation.
Printed in U.S.A XBS008 08/02

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