P520 User Guide

Machine Types: 30BE, 30BF, 30BQ, and 30DC

Note: Before using this information and the product it supports, be sure to read and understand the “Read
this first: Important safety information” on page iii and Appendix G “Notices” on page 155.

Twelfth Edition (March 2022)

© Copyright Lenovo 2018, 2022.

LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services
Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-
35F-05925.
Contents
Comfort . . . . . . . . . . . . . . . . 23
Accessibility information . . . . . . . . . . . 24
Read this first: Important safety Cleaning your computer . . . . . . . . . . . 27
information . . . . . . . . . . . . . . . . iii Maintenance . . . . . . . . . . . . . . . . 27
Before using this manual . . . . . . . . . . . . iii Basic maintenance tips . . . . . . . . . . 27
Service and upgrades . . . . . . . . . . . . . iii Good maintenance practices . . . . . . . . 27
Static electricity prevention . . . . . . . . . . . iv Keeping your computer current . . . . . . . 28
Power cords and power adapters . . . . . . . . . iv Good maintenance practices . . . . . . . . . 28
Extension cords and related devices. . . . . . . . v
Plugs and outlets . . . . . . . . . . . . . . . v Chapter 4. Security . . . . . . . . . . 29
External devices . . . . . . . . . . . . . . . v Locking your computer . . . . . . . . . . . . 29
Heat and product ventilation . . . . . . . . . . . v Locking the computer cover . . . . . . . . 29
Computer placement notices . . . . . . . . . . vi Attaching a Kensington-style cable lock . . . 30
Operating environment . . . . . . . . . . . . . vi Viewing and changing security settings in the
Setup Utility program . . . . . . . . . . . . 30
Laser compliance statement . . . . . . . . . . . vii
Using passwords and Windows accounts . . . . 30
Hazardous energy statement . . . . . . . . . . vii
Using fingerprint authentication . . . . . . . . 31
Lithium coin-cell battery notice . . . . . . . . . . vii
Using the cover presence switch . . . . . . . . 31
Using earphones, headphones, or a headset . . . viii
Using firewalls . . . . . . . . . . . . . . . 31
Cleaning and maintenance . . . . . . . . . . . ix
Protecting data against viruses . . . . . . . . . 32
Chapter 1. Product overview . . . . . . 1 Using the Smart USB Protection function . . . . . 32
Hardware locations . . . . . . . . . . . . . . 1 Computrace Agent software embedded in
firmware (for selected models) . . . . . . . . . 32
Front view . . . . . . . . . . . . . . . . 2
Trusted Platform Module (TPM). . . . . . . . . 32
Rear view . . . . . . . . . . . . . . . . 4
Intel BIOS guard . . . . . . . . . . . . . . 32
Computer components . . . . . . . . . . . 7
Parts on the system board . . . . . . . . . . 8
Chapter 5. Advanced
Internal storage drives . . . . . . . . . . 10
configuration . . . . . . . . . . . . . . 33
Machine type and model label . . . . . . . 12
Using the Setup Utility program . . . . . . . . 33
Computer features. . . . . . . . . . . . . . 12
Starting the Setup Utility program . . . . . . 33
Computer specifications . . . . . . . . . . . 15
Changing the display mode of the Setup Utility
Programs . . . . . . . . . . . . . . . . . 16 program . . . . . . . . . . . . . . . . 33
Accessing a program on your computer . . . 16 Changing the display language of the Setup
An introduction to Lenovo programs . . . . . 16 Utility program . . . . . . . . . . . . . 33
Enabling or disabling a device . . . . . . . 34
Chapter 2. Using your computer . . . 19 Enabling or disabling the automatic power-on
Registering your computer . . . . . . . . . . 19 of your computer . . . . . . . . . . . . 34
Setting the computer volume . . . . . . . . . 19 Enabling or disabling the ErP LPS compliance
Using a disc . . . . . . . . . . . . . . . . 19 mode . . . . . . . . . . . . . . . . . 34
Guidelines about using the optical drive . . . 19 Enabling or disabling the configuration change
detection . . . . . . . . . . . . . . . 35
Handling and storing a disc . . . . . . . . 19
Change BIOS settings before installing a new
Playing and removing a disc . . . . . . . . 20 operating system . . . . . . . . . . . . 35
Recording a disc . . . . . . . . . . . . 20 Using BIOS passwords . . . . . . . . . . 36
Connecting to a network . . . . . . . . . . . 21 Selecting a startup device . . . . . . . . . 37
Changing the fan speed level . . . . . . . . 38
Chapter 3. You and your computer . . 23 Exiting the Setup Utility program . . . . . . 38
Arranging your workspace . . . . . . . . . . 23
Updating and recovering the BIOS . . . . . . . 38
Glare and lighting . . . . . . . . . . . . 23
Configuring RAID . . . . . . . . . . . . . . 39
Air circulation . . . . . . . . . . . . . . 23
An Introduction to RAID . . . . . . . . . . 40
Electrical outlet locations and cable lengths . . 23

© Copyright Lenovo 2018, 2022 i

 Configuring RAID with Intel RSTe . . . . . . 40 Rear fan assembly . . . . . . . . . . . . 121
Configuring RAID with AVAGO MegaRAID Memory module . . . . . . . . . . . . . 122
Configuration Utility . . . . . . . . . . . 41 Coin-cell battery . . . . . . . . . . . . . 124
Configuring RAID with Intel Virtual RAID on Wi-Fi units . . . . . . . . . . . . . . . 125
CPU . . . . . . . . . . . . . . . . . 43
Completing the parts replacement . . . . . . . 132
Chapter 6. Troubleshooting,
Chapter 8. Getting information, help,
diagnostics, and recovery . . . . . . . 47
and service . . . . . . . . . . . . . . . 135
Basic procedure for resolving computer
problems . . . . . . . . . . . . . . . . . 47 Information resources . . . . . . . . . . . . 135
Troubleshooting . . . . . . . . . . . . . . 47 Accessing the user guide in various
languages . . . . . . . . . . . . . . . 135
Startup problems . . . . . . . . . . . . 47
Windows help system . . . . . . . . . . 135
Audio problems . . . . . . . . . . . . . 48
Safety and warranty . . . . . . . . . . . 135
CD or DVD problems . . . . . . . . . . . 49
Lenovo Web site. . . . . . . . . . . . . 135
Intermittent problems . . . . . . . . . . . 50
Lenovo Support Web site . . . . . . . . . 135
Storage drive problems . . . . . . . . . . 50
Frequently asked questions . . . . . . . . 136
Ethernet LAN problems . . . . . . . . . . 50
Help and service . . . . . . . . . . . . . . 136
Wireless LAN problem . . . . . . . . . . 51
Calling for service . . . . . . . . . . . . 136
Bluetooth problems . . . . . . . . . . . 51
Using other services . . . . . . . . . . . 137
Performance problems . . . . . . . . . . 52
Purchasing additional services . . . . . . . 137
Serial connector problem . . . . . . . . . 53
USB device problems . . . . . . . . . . 53 Appendix A. System memory
Software and driver problems . . . . . . . 54 speed. . . . . . . . . . . . . . . . . . 139
Lenovo diagnostic tools . . . . . . . . . . . 54
Recovery information . . . . . . . . . . . . 54 Appendix B. Supplemental
information about the Ubuntu operating
Chapter 7. Hardware removal and system . . . . . . . . . . . . . . . . . 141
installation . . . . . . . . . . . . . . . 57
Handling static-sensitive devices . . . . . . . . 57 Appendix C. Regulatory and TCO
Preparing your computer and removing the Certified information of countries and
computer cover . . . . . . . . . . . . . . . 57 regions . . . . . . . . . . . . . . . . . 143
Removing and installing hardware . . . . . . . 59
External options . . . . . . . . . . . . . 59 Appendix D. WEEE and recycling
Device in the flex bay . . . . . . . . . . . 60 information of countries and
Storage drive in the front-access storage regions . . . . . . . . . . . . . . . . . 147
enclosure . . . . . . . . . . . . . . . 63
Device in the multi-drive conversion kit . . . . 70 Appendix E. Restriction of
Cover presence switch . . . . . . . . . . 81 Hazardous Substances (RoHS) Directive
Storage drive in a storage drive bay . . . . . 83 of countries and regions . . . . . . . . 151
Storage drive cage . . . . . . . . . . . . 91
M.2 solid-state drive . . . . . . . . . . . 94
Appendix F. ENERGY STAR model
information . . . . . . . . . . . . . . . 153
Power supply assembly . . . . . . . . . . 105
PCIe card . . . . . . . . . . . . . . . 107 Appendix G. Notices. . . . . . . . . . 155
Full-length PCIe card . . . . . . . . . . . 113
Heat-sink-and-fan assembly . . . . . . . . 116 Appendix H. Trademarks . . . . . . . 157
Super capacitor module . . . . . . . . . . 117
Front fan assembly. . . . . . . . . . . . 119

ii P520 User Guide

Read this first: Important safety information
This chapter contains the safety information that you must be familiar with.

Before using this manual

CAUTION:
Before using this manual, be sure to read and understand all the related safety information for this
product. Refer to the information in this section and the safety information in the Safety, Warranty, and
Setup Guide that you received with this product. Reading and understanding this safety information
reduces the risk of personal injury and damage to your product.

If you no longer have a copy of the Safety, Warranty, and Setup Guide, you can obtain a Portable Document
Format (PDF) version from the Lenovo Support Web site at https://support.lenovo.com. The Lenovo Support
Web site also provides the Safety, Warranty, and Setup Guide and this User Guide in additional languages.

Service and upgrades

Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or
your documentation. Only use a Service Provider who is approved to repair your particular product.

Note: Some computer parts can be upgraded or replaced by the customer. Upgrades typically are referred
to as options. Replacement parts approved for customer installation are referred to as Customer
Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for
customers to install options or replace CRUs. You must closely follow all instructions when installing or
replacing parts. The Off state of a power indicator does not necessarily mean that voltage levels inside a
product are zero. Before you remove the covers from a product equipped with a power cord, always ensure
that the power is turned off and that the product is unplugged from any power source. For more information
about CRUs, refer to Chapter 7 “Hardware removal and installation” on page 57. If you have any questions or
concerns, contact the Customer Support Center.

Although there are no moving parts in your computer after the power cord has been disconnected, the
following warnings are required for your safety.

CAUTION:

Keep fingers and other parts of your body away from hazardous, moving parts. If you suffer an injury,
seek medical care immediately.

CAUTION:

Avoid contact with hot components inside the computer. During operation, some components
become hot enough to burn the skin. Before you open the computer cover, turn off the computer,
disconnect power, and wait approximately 10 minutes for the components to cool.

CAUTION:

After replacing a CRU, reinstall all protective covers, including the computer cover, before connecting
power and operating the computer. This action is important to help prevent unexpected electrical
shock and help ensure the containment of an unexpected fire that could happen under extremely rare
conditions.

CAUTION:

© Copyright Lenovo 2018, 2022 iii

When replacing CRUs, be cautious of sharp edges or corners that might cause injury. If you suffer an
injury, seek medical care immediately.

Static electricity prevention

Static electricity, although harmless to you, can seriously damage computer components and options.
Improper handling of static-sensitive parts can damage the part. When you unpack an option or CRU, do not
open the static-protective package containing the part until the instructions direct you to install it.

When you handle options or CRUs, or perform any work inside the computer, take the following precautions
to avoid static-electricity damage:
• Limit your movement. Movement can cause static electricity to build up around you.
• Always handle components carefully. Handle adapters, memory modules, and other circuit boards by the
edges. Never touch exposed circuitry.
• Prevent others from touching components.
• When you install a static-sensitive option or CRU, touch the static-protective package containing the part
to a metal expansion-slot cover or other unpainted metal surface on the computer for at least two
seconds. This reduces static electricity in the package and your body.
• When possible, remove the static-sensitive part from the static-protective packaging and install the part
without setting it down. When this is not possible, place the static-protective packaging on a smooth, level
surface and place the part on it.
• Do not place the part on the computer cover or other metal surface.

Power cords and power adapters

Use only the power cords and power adapters supplied by the product manufacturer. Do not use the ac
power cord for other devices.

The power cords shall be safety approved. For Germany, it shall be H05VV-F, 3G, 0.75 mm2, or better. For
other countries, the suitable types shall be used accordingly.

Never wrap a power cord around a power adapter or other object. Doing so can stress the cord in ways that
can cause the cord to fray, crack, or crimp. This can present a safety hazard.

Always route power cords so that they will not be walked on, tripped over, or pinched by objects.

Protect power cord and power adapters from liquids. For instance, do not leave your power cord or power
adapter near sinks, tubs, toilets, or on floors that are cleaned with liquid cleansers. Liquids can cause a short
circuit, particularly if the power cord or power adapter has been stressed by misuse. Liquids also can cause
gradual corrosion of power cord terminals and/or the connector terminals on a power adapter, which can
eventually result in overheating.

Ensure that all power cord connectors are securely and completely plugged into receptacles.

Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating (such
as deformed plastic) at the ac input or anywhere on the power adapter.

Do not use any power cords where the electrical contacts on either end show signs of corrosion or
overheating or where the power cord appears to have been damaged in any way.

iv P520 User Guide

Extension cords and related devices
Ensure that extension cords, surge protectors, uninterruptible power supplies, and power strips that you use
are rated to handle the electrical requirements of the product. Never overload these devices. If power strips
are used, the load should not exceed the power strip input rating. Consult an electrician for more information
if you have questions about power loads, power requirements, and input ratings.

Plugs and outlets

If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged
or corroded, do not use the outlet until it is replaced by a qualified electrician.

Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.

Do not share an electrical outlet with other home or commercial appliances that draw large amounts of
electricity. Otherwise, unstable voltage might damage your computer, data, or connected devices.

Some products are equipped with a three-pronged plug. This plug fits only into a grounded electrical outlet.
This is a safety feature. Do not defeat this safety feature by trying to insert it into a non-grounded outlet. If
you cannot insert the plug into the outlet, contact an electrician for an approved outlet adapter or to replace
the outlet with one that enables this safety feature. Never overload an electrical outlet. The overall system
load should not exceed 80 percent of the branch circuit rating. Consult an electrician for more information if
you have questions about power loads and branch circuit ratings.

Be sure that the power outlet you are using is properly wired, easily accessible, and located close to the
equipment. Do not fully extend power cords in a way that will stress the cords.

Be sure that the power outlet provides the correct voltage and current for the product you are installing.

Carefully connect and disconnect the equipment from the electrical outlet.

External devices
Do not connect or disconnect any external device cables other than Universal Serial Bus (USB) cables while
the computer power is on; otherwise, you might damage your computer. To avoid possible damage to
connected devices, wait at least five seconds after the computer is shut down to disconnect external
devices.

Heat and product ventilation

Computers, power adapters, and many accessories can generate heat when turned on and when batteries
are charging. Always follow these basic precautions:
• Do not leave your computer, power adapter, or accessories in contact with your lap or any part of your
body for an extended period when the products are functioning or when the battery is charging. Your
computer, power adapter, and many accessories produce some heat during normal operation. Extended
contact with the body could cause discomfort or, potentially, a skin burn.

© Copyright Lenovo 2018, 2022 v

• Do not charge the battery or operate your computer, power adapter, or accessories near flammable
materials or in explosive environments.
• Ventilation slots, fans, and heat sinks are provided with the product for safety, comfort, and reliable
operation. These features might inadvertently become blocked by placing the product on a bed, sofa,
carpet, or other flexible surface. Never block, cover, or disable these features.

Inspect your desktop computer for dust accumulation at least once every three months. Before inspecting
your computer, turn off the power and unplug the computer's power cord from the electrical outlet; then
remove any dust from vents and perforations in the bezel. If you notice external dust accumulation, then
examine and remove dust from the inside of the computer including heat sink inlet fins, power supply vents,
and fans. Always turn off and unplug the computer before opening the cover. If possible, avoid operating
your computer within two feet of high-traffic areas. If you must operate your computer in or near a high-traffic
area, inspect and, if necessary, clean your computer more frequently.

For your safety and to maintain optimum computer performance, always follow these basic precautions with
your desktop computer:
• Keep the cover closed whenever the computer is plugged in.
• Regularly inspect the outside of the computer for dust accumulation.
• Remove dust from vents and any perforations in the bezel. More frequent cleanings might be required for
computers in dusty or high-traffic areas.
• Do not restrict or block any ventilation openings.
• Do not store or operate your computer inside furniture, as this might increase the risk of overheating.
• Airflow temperatures into the computer should not exceed 35°C (95°F).
• Do not install air filtration devices. They may interfere with proper cooling.

Computer placement notices

Inappropriate computer placement might cause harm to children.
• Place the computer on a sturdy piece of low-rise furniture or furniture that has been anchored.
• Do not place the computer at the edge of the furniture.
• Keep the computer cables out of the reach of children.
• Some items, such as toys, might attract children. Keep such items away from the computer.

Supervise children in rooms where the above safety instructions cannot be fully implemented.

Operating environment
The optimal environment in which to use your computer is 10°C–35°C (50°F–95°F) with humidity ranging
between 35% and 80%. If your computer is stored or transported in temperatures less than 10°C (50°F),
allow the cold computer to rise slowly to an optimal operating temperature of 10°C–35°C (50°F–95°F) before
use. This process could take two hours in extreme conditions. Failure to allow your computer to rise to an
optimal operating temperature before use could result in irreparable damage to your computer.

If possible, place your computer in a well-ventilated and dry area without direct exposure to sunshine.

Keep electrical appliances such as an electric fan, radio, high-powered speakers, air conditioner, and
microwave oven away from your computer because the strong magnetic fields generated by these
appliances can damage the monitor and data on the storage drive.

vi P520 User Guide

Do not place any beverages on top of or beside the computer or other connected devices. If liquid is spilled
on or in the computer or a connected device, a short circuit or other damage might occur.

Do not eat or smoke over your keyboard. Particles that fall into your keyboard can cause damage.

Laser compliance statement

CAUTION:

When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are
installed, note the following:
• Do not remove the covers. Removing the covers of the laser product could result in exposure to
hazardous laser radiation. There are no serviceable parts inside the device.
• Use of controls or adjustments or performance of procedures other than those specified herein
might result in hazardous radiation exposure.

DANGER

Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following:
Laser radiation when open. Do not stare into the beam, do not view directly with optical
instruments, and avoid direct exposure to the beam.

Hazardous energy statement

DANGER

Disconnect all power cords from electrical outlets before removing the computer cover or any part
that has the above label attached.

DO NOT disassemble components that have the above label attached. There are no serviceable parts inside
these components.

Your product is designed for safe use. However, hazardous voltage, current, and energy levels are present
inside any component that has this label attached. Disassembling of these components might cause fire or
might even result in death. If you suspect a problem with one of these parts, contact a service technician.

Lithium coin-cell battery notice

DANGER

Danger of explosion if battery is incorrectly replaced.

© Copyright Lenovo 2018, 2022 vii

When replacing the lithium coin-cell battery, use only the same type or equivalent type that is recommended
by the manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed
of. Swallowing the lithium coin-cell battery will cause chocking or severe internal burns in just two hours and
might even result in death.

Keep batteries away from children. If the lithium coin-cell battery is swallowed or placed inside any part of
the body, seek medical care immediately.

Do not:
• Throw or immerse into water
• Heat to more than 100 °C (212°F).
• Repair or disassemble
• Leave in an extremely low air pressure environment
• Leave in an extremely high-temperature environment
• Crush, puncture, cut, or incinerate

Dispose of the battery as required by local ordinances or regulations.

The following statement applies to users in the state of California, U.S.A.

California Perchlorate Information:
Products containing manganese dioxide lithium coin-cell batteries may contain perchlorate.
Perchlorate Material - special handling may apply, see http://www.dtsc.ca.gov/hazardouswaste/
perchlorate/.

Using earphones, headphones, or a headset

• If your computer has both a headphone connector and an audio line-out connector, always use the
headphone connector for earphones, headphones, or a headset. However, the headphone connector
does not support the microphone of the headset.
• If your computer has both a headset connector and an audio line-out connector, always use the headset
connector for earphones, headphones, or a headset.

CAUTION:

Excessive sound pressure from earphones and headphones can cause hearing loss. Adjustment of
the equalizer to maximum increases the earphone and headphone output voltage and the sound
pressure level. Therefore, to protect your hearing, adjust the equalizer to an appropriate level.

Excessive use of headphones or earphones for a long period of time at high volume can be dangerous if the
output of the headphone or earphone connectors do not comply with specifications of EN 50332-2. The
headphone output connector of your computer complies with EN 50332-2 Sub clause 7. This specification
limits the computer’s maximum wide band true RMS output voltage to 150 mV. To help protect against
hearing loss, ensure that the headphones or earphones you use also comply with EN 50332-2 (Clause 7
Limits) or a wide band characteristic voltage of 75 mV. Using headphones that do not comply with EN 50332-
2 can be dangerous due to excessive sound pressure levels.

If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of
the headphones or earphones and the computer already complies with the specifications of EN 50332-1. If

viii P520 User Guide

different headphones or earphones are used, ensure that they comply with EN 50332-1 (Clause 6.5
Limitation Values). Using headphones that do not comply with EN 50332-1 can be dangerous due to
excessive sound pressure levels.

Cleaning and maintenance

Keep your computer and workspace clean. Shut down the computer and then disconnect the power cord
before cleaning the computer. Do not spray any liquid detergent directly on the computer or use any
detergent containing flammable material to clean the computer. Spray the detergent on a soft cloth and then
wipe the computer surfaces.

© Copyright Lenovo 2018, 2022 ix

x P520 User Guide
Chapter 1. Product overview
This chapter provides basic information to help you get familiar with your computer.

Hardware locations
This section provides information about the locations of your computer hardware.

© Copyright Lenovo 2018, 2022 1

Front view
Note: The computer hardware might look slightly different from the illustration.

Figure 1. Front connectors, controls, and indicators

1 Optical-drive eject/close button (available on some 2 Signal diagnostic LED indicator

models)

3 Power button 4 Power indicator

5 Storage drive activity indicator 6 Photoelectric sensor

7 Headset connector 8 USB 3.0 connectors (4)

9 SD card slot

1 Optical-drive eject/close button (available on some models)

Press the button to eject or close the tray of the optical drive.

2 P520 User Guide

2 Signal diagnostic LED indicator

Off (when the computer is powered on): No error or issue is detected on your computer during normal
operation.

On: A catastrophic error is detected on your computer during normal operation.

Blinking: An error or issue is detected on your computer during normal operation.

3 Power button

Press the power button to turn on your computer. If your computer is unresponsive, you can turn off the
computer by pressing and holding the power button for four or more seconds.

4 Power indicator

When the power indicator is on, the computer is turned on.

5 Storage drive activity indicator

This indicator shows the status of the internal storage drives (such as hard disk drives or solid-state drives).

On: The storage drives are active and data is being transferred.

Off (when the computer is powered on): No data is being transferred or the storage drives are not in use.

6 Photoelectric sensor

This sensor receives the flash light sent by the Lenovo PC Diagnostics application installed in the
smartphone. Then, the photoelectric sensor triggers the computer to send the tune of the detected error to
the smartphone for users to decode the error.

7 Headset connector

Use this connector to attach a headset to your computer.

8 USB 3.0 connector (4)

Use this connector to attach a USB-compatible device, such as a USB keyboard, mouse, storage drive, or
printer.

9 SD card slot

Insert a secure digital (SD) card into the slot to access the data on the card.

Chapter 1. Product overview 3

Rear view
Some connectors on the rear of your computer are color-coded to help you determine where to connect the
cables on your computer.

Note: The computer hardware might look slightly different from the illustration.

Figure 2. Rear view

1 PS/2 mouse connector 2 PS/2 keyboard connector

3 Optional serial connector 4 Ethernet connector

5 USB 3.0 connectors (4) 6 USB 2.0 connectors (2)

7 Microphone connector 8 Audio line-out connector

9 Audio line-in connector 10 Power-cord connector

11 Security-lock slot 12 Key-nest slots

13 PCI/PCIe card area*

4 P520 User Guide

Notes: *A discrete graphics card or a network adapter can be installed in the appropriate Peripheral
Component Interconnect (PCI)/PCI Express (PCIe) card slot. If such a card is installed, use the connectors on
the card instead of the corresponding connectors on the computer to optimize the performance. Depending
on your computer model, the preinstalled cards might vary. One or more graphics cards might be installed to
provide the following connectors:
• Digital Visual Interface (DVI) connector
• DisplayPort® connector
• Mini DisplayPort® connector

DisplayPort connector

Use this connector to attach a high-performance monitor, a direct-drive monitor, or other compatible
devices.

DVI monitor connector

Use this connector to attach a DVI monitor or other compatible devices.

Mini DisplayPort connector

Use this connector to attach a high-performance monitor, a direct-drive monitor, or other compatible
devices. The Mini DisplayPort connector is a miniaturized version of a DisplayPort connector.

1 PS/2 mouse connector

Use this connector to attach a Personal System/2 (PS/2) mouse, a trackball, or other pointing devices.

2 PS/2 keyboard connector

Use this connector to attach a PS/2 keyboard.

3 Optional serial connector

Use this connector to attach an external modem, a serial printer, or other devices that use a 9-pin serial
connector.

4 Ethernet connector

Connect an Ethernet cable for a local area network (LAN).

Note: To operate the computer within Federal Communications Commission (FCC) Class B limits, use a
Category 5 Ethernet cable.

5 USB 3.0 connectors (4)

Use this connector to attach a USB-compatible device, such as a USB keyboard, mouse, storage drive, or
printer.

6 USB 2.0 connectors (2)

Use this connector to attach a USB-compatible device, such as a USB keyboard, mouse, storage drive, or
printer.

Chapter 1. Product overview 5

7 Microphone connector

Use this connector to attach a microphone to your computer when you want to record sound or if you use
speech-recognition software.

8 Audio line-out connector

The audio line-out connector is used to send audio signals from the computer to external devices, such as
headphones.

9 Audio line-in connector

The audio line-in connector is used to receive audio signals from an external audio device, such as a stereo
system. When you attach an external audio device, a cable connection is established between the audio line-
out connector of the device and the audio line-in connector of the computer.

10 Power-cord connector

Connect the power cord to your computer for power supply.

11 Security-lock slot

Attach a Kensington-style cable lock to the security-lock slot to secure your computer. For more information,
see “Attaching a Kensington-style cable lock” on page 30.

12 Key-nest slots

Install the key holder that comes with the computer-cover-lock key to the key-nest slots.

13 PCI/PCIe card area

To further improve the computer performance, you can install PCI/PCIe cards into this area. Depending on
your computer model, the pre-installed cards in this area might vary.

6 P520 User Guide

Computer components
Notes:
• Depending on the model, your computer might look slightly different from the illustration.
• To remove the computer cover, see “Preparing your computer and removing the computer cover” on
page 57.

Figure 3. Component locations

1 Heat-sink-and-fan assembly 2 Memory modules*

3 Flex bays* 4 Storage drive cage*

5 Front fan assembly 6 Storage drives*

7 M.2 solid-state drives* 8 Power supply assembly

9 PCI/PCIe card* 10 Rear fan assembly

11 Cover presence switch (also called intrusion switch)

* Configuration varies by computer models.

Chapter 1. Product overview 7

Parts on the system board
Note: The system board might look slightly different from the illustration.

Figure 4. System board part locations

1 Cover presence switch connector (intrusion switch 2 Memory slot

connector)

3 Memory slot 4 Rear-fan-assembly connector

5 Memory slot 6 Memory slot

7 Microprocessor fan connector 8 Memory slot

9 Memory slot 10 Optical-drive fan connector 1

11 Optical-drive fan connector 2 12 Memory slot

13 Memory slot 14 Thermal-sensor connector

15 4-pin power connector (for optical drive) 16 Clear CMOS /Recovery jumper

17 VROC connector 18 Front panel input/output (FPIO) connector

8 P520 User Guide

19 Memory fan connector 1 20 M.2 solid-state drive slot 2

21 M.2 solid-state drive slot 1 22 6-pin power connector (for graphics card)

23 6-pin power connector (for graphics card) 24 Internal-storage-drive activity indicator connector

25 4-pin power connector (for storage drive) 26 Front-fan-assembly connector

27 Thunderbolt™ control connector 28 SATA 2 connector

29 SATA 3 connector 30 SATA 6 connector

31 SATA 1 connector 32 SATA 4 connector

33 Internal USB 3.0 connector 2 34 Internal USB 3.0 connector 1

35 SATA 5 connector 36 Four-digit-diagnostics display connector

37 eSATA/SATA 7 connector 38 Internal USB 2.0 connector

39 Trusted cryptography module (TCM) connector 40 Power supply connector

41 PCIe 3.0 x4 card slot 42 PCI card slot

43 PCIe 3.0 x16 card slot 44 PCIe 3.0 x4 card slot

45 PCIe 3.0 x16 card slot 46 PCIe 3.0 x8 card slot

47 Coin-cell battery 48 Memory fan connector 2

49 Microprocessor 50 Serial port (COM) connector

Chapter 1. Product overview 9

Internal storage drives
Internal storage drives are devices that your computer uses to read and store data. You can add drives to
your computer to increase storage capacity and enable your computer to read other types of media. Internal
storage drives are installed in bays.

When you remove or install an internal storage drive, note the type and size of the drive that each bay
supports and correctly connect the required cables. Refer to the appropriate section in Chapter 7 “Hardware
removal and installation” on page 57 for instructions on how to remove or install internal storage drives for
your computer.

The following illustration shows the locations of the storage drive bays.

Note: The computer hardware might look slightly different from the illustration.

Figure 5. Storage drive bay locations

1 Card reader (for an SD card) 2 Flex bays (2)

3 Storage drive bays (2) (available on some models) 4 Storage drive bays (2)

5 M.2 solid-state drive slots (2) 6 PCIe slots (5)

1 Card reader

An SD card is installed in some models.

2 Flex bays (2)

Depending on your computer model, the following devices might be installed in the flex bays:

10 P520 User Guide

• Flex module
Depending on your computer model, the following parts might be installed in the flex module:
– 15-in-1 card reader
– External Serial Advanced Technology Attachment (eSATA) connector
– Four-digit diagnostic display
– Institute of Electrical and Electronics Engineers (IEEE) 1394 connector
– Slim optical drive
– Thunderbolt adapter kit
• Front-access storage enclosure
• Multi-drive conversion kit
Depending on your computer model, the following parts might be installed in the multi-drive conversion
kit:
– Storage drive (such as hard disk drive, solid-state drive, or hybrid drive)
– Slim optical drive
• Optical drive
• Slim-optical-drive adapter

3 Optional-storage-drive bays (2) (available on some models)

You can install hard disk drives, solid-state drives, or hybrid drives in the storage drive bays.

4 Storage drive bays (2)

You can install hard disk drives, solid-state drives, or hybrid drives in the storage drive bays.

5 M.2 solid-state drive slots (2)

One or two M.2 solid-state drives are installed in some models.

6 PCIe slots (5)

You can install compatible PCIe cards and PCIe solid-state drives in the PCIe card slots.

Chapter 1. Product overview 11

Machine type and model label
The machine type and model label identifies your computer. When you contact Lenovo for help, the machine
type and model information helps support technicians to identify your computer and provide faster service.

The following is a sample of the machine type and model label.

Note: The computer hardware might look slightly different from the illustration.

Figure 6. Machine type and model label

Computer features
For your specific computer model, some features might vary or not apply.

Information about your computer

• To view basic information (such as microprocessor and memory information) about your computer, type
About in the Windows search box and then press Enter.
• To view detailed information about the devices (such as the optical drive and network adapters) on your
computer, do the following:
1. Type Device Manager in the Windows search box and then press Enter.
2. Type the administrator password or provide confirmation, if prompted.

Memory
Up to eight double data rate 4 (DDR4) error correction code (ECC) registered dual inline memory modules
(RDIMMs)

12 P520 User Guide

Storage drives
Your computer supports the following storage drives:
• Hard disk drive
• Hybrid drive (available on some models)
• M.2 solid-state drive (available on some models)
• Optical drive (available on some models)
• SD card (available on some models)
• Solid-state drive (available on some models)
• Intel® Optane™ Memory (available on some models)

To view the amount of storage drive space, type Disk Management in the Windows search box and then
press Enter.

Video features
• PCIe 3.0 x16 card slots on the system board for a discrete graphics card
• Video connectors on a discrete graphics card:
– DVI connector (available on some models)
– DisplayPort connector (available on some models)
– Mini DisplayPort connector (available on some models)

Audio features
Integrated audio controller supports the following connectors and devices on your computer:
• Audio line-in connector
• Audio line-out connector
• Headset connector
• Internal speaker
• Microphone connector

Input/Output (I/O) features

• 100/1000 Mbps Ethernet connector
• Audio connectors (audio line-in connector, audio line-out connector, microphone connector, and headset
connector)
• Display connectors (DisplayPort connector, DVI connector, and Mini DisplayPort connector) (vary by
graphics card)
• Optional 9-pin serial connector
• PS/2 keyboard connector
• PS/2 mouse connector
• USB connectors

Expansion
• Flex bays
• Storage drive bays
• M.2 solid-state drive slots
• Memory slots

Chapter 1. Product overview 13

• One PCI card slot
• Two PCIe 3.0 x4 card slot
• One PCIe 3.0 x8 card slot
• Two PCIe 3.0 x16 card slots
• SD card slot

Power supply
Your computer comes with one of the following power supplies:
• 690-watt automatic voltage-sensing power supply
• 900-watt automatic voltage-sensing power supply
• 1000-watt automatic voltage-sensing power supply

Wireless features
Depending on your computer model, the following wireless features are supported:
• Wireless LAN
• Bluetooth

System management features

• Ability to store power-on self-test (POST) hardware test results
• Desktop Management Interface (DMI)
Desktop Management Interface provides a common path for users to access information about all
aspects of a computer. The information includes the processor type, installation date, attached printers
and other peripherals, power sources, and maintenance history.
• ErP LPS compliance mode
The energy-related products directive (ErP) lowest power state (LPS) compliance mode reduces the
consumption of electricity when your computer is in sleep or off mode. For more information, see
“Enabling or disabling the ErP LPS compliance mode” on page 34.
• Intel® Standard Manageability (ISM)
Intel Standard Manageability builds certain functionalities into computer hardware and firmware.
Therefore, computers are less expensive for businesses and easier to monitor, maintain, update, upgrade,
and repair.
• Intel Active Management Technology (Intel AMT)
With specific Intel platform capabilities and third-party management and security applications, Intel Active
Management Technology enables IT administrators or managed service providers to easily and remotely
discover, repair, and protect their networked computing assets.
• Intel Rapid Storage Technology enterprise (Intel RSTe)
The Intel RSTe configuration utility enables you to configure Redundant Array of Independent Disks (RAID)
for computers with specific Intel chipset system boards. It supports RAID levels 0, 1, 5, and 10 on
computers installed with Serial Advanced Technology Attachment (SATA) devices.
• Preboot Execution Environment (PXE)
Preboot Execution Environment enables you to start computers using a network interface. This manner is
independent of starting computers from data storage devices (such as the hard disk drive) or installed
operating systems.

14 P520 User Guide

• System Management (SM) basic input/output system (BIOS) and SM software
The SMBIOS specification defines data structures and access methods in a BIOS. Therefore, a user or an
application can store and retrieve information specific about the computer in question.
• Wake on LAN (WOL)
Wake on LAN is an Ethernet computer networking standard that allows a computer to be turned on or
woken up by a network message. The message is usually sent by a program running on another computer
on the same local area network.
• Windows Management Instrumentation (WMI)
Windows Management Instrumentation is a set of extensions to the Windows Driver Model. It provides an
operating system interface through which instrumented components provide information and notification.

Security features
• Ability to enable and disable a device
• Ability to enable and disable USB connectors individually
• Antivirus program
• BIOS passwords and Windows accounts to deter unauthorized use of your computer
• Computrace Agent software embedded in firmware
• Cover presence switch (also called intrusion switch)
• Finger authentication (available on some models)
• Firewalls
• Intel BIOS guard
• Smart USB Protection function
• Startup sequence control
• Startup without a keyboard or mouse
• Support for a key lock on the computer cover (available on some models)
• Support for a Kensington-style cable lock
• Trusted Platform Module (TPM)

Preinstalled operating system

Your computer is preinstalled with the Windows operating system. Additional operating systems might be
identified by Lenovo as compatible with your computer. To determine if an operating system has been
certified or tested for compatibility, check the Web site of the operating system provider.

Computer specifications
This section lists the physical specifications for your computer.

Dimensions
• Width: 165 mm (6.50 inches)
• Height: 440 mm (17.32 inches)
• Depth: 460 mm (18.11 inches)

Weight
Maximum configuration as shipped: 24 kg (52.91 lb)

Chapter 1. Product overview 15

Environment
• Air temperature:
Operating: From 10°C (50°F) to 35°C (95°F)
Storage in original shipping package: From -40°C (-40°F) to 60°C (140°F)
Storage without package: From -10°C (14°F) to 60°C (140°F)
• Humidity:
Operating: 10%–80% (non-condensing)
Storage: 10%–90% (non-condensing)
• Altitude:
Operating: From -15.2 m (-50 ft) to 3048 m (10 000 ft)
Storage: From -15.2 m (-50 ft) to 10 668 m (35 000 ft)

Electrical input
• Input voltage: From 100 V ac to 240 V ac
• Input frequency: 50/60 Hz

Programs
This section provides information about the programs on your computer.

Accessing a program on your computer

To access a program on your computer, do one of the following:
• From Windows Search:
1. Type the program name into the search box next to the Start button.
2. In the search results, click the name of the desired program to launch the program.
• From the Start menu or Control Panel:
1. Click the Start button to open the Start menu. Then, click the name of the desired program to launch
the program.
2. If the program name is not displayed on the Start menu, access the program from Control Panel.
a. Click the Start button to open the Start menu.
b. Click Windows System ➙ Control Panel.
c. View Control Panel by Large icons or Small icons, and then click the name of the desired program
to launch the program.

An introduction to Lenovo programs

This section provides information about the major Lenovo programs available on your operating system.

Note: Depending on your computer model, some of the following programs might not be available.

16 P520 User Guide

• The Vantage app
The preinstalled Vantage app is a customized one-stop solution to help you maintain your computer with
automated updates and fixes, configure hardware settings, and get personalized support.
To access the Vantage app, type Vantage in the search box.
The Vantage app enables you to:
– Know the device status easily and customize device settings.
– Download and install UEFI BIOS, firmware and driver updates to keep your computer up-to-date.
– Monitor your computer health, and secure your computer against outside threats.
– Scan your computer hardware and diagnose hardware problems.
– Look up warranty status (online).
– Access User Guide and helpful articles.

Notes:
– The available features vary depending on the computer model.
– The Vantage app makes periodic updates of the features to keep improving your experience with your
computer. The description of features might be different from that on your actual user interface.

Chapter 1. Product overview 17

18 P520 User Guide
Chapter 2. Using your computer
This chapter provides information to help you use the various features provided by your computer.

Registering your computer

When you register your computer with Lenovo, you enter required information into a Lenovo database. The
information enables Lenovo to contact you when there is a recall or other severe problem and provide
quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and
services to registered users.

To register your computer with Lenovo, go to https://support.lenovo.com/productregistration and follow the

instructions on the screen.

Setting the computer volume

To set the computer volume, do the following:
1. Click the volume icon in the Windows notification area on the taskbar.

Note: If the volume icon is not displayed in the Windows notification area, add the icon to the
notification area. See the Windows help system.
2. Follow the instructions on the screen and the hover text to adjust the volume, mute the speaker, or
unmute the speaker.

Using a disc
This section provides instructions on how to use a disc and the optical drive.

Guidelines about using the optical drive

When using the optical drive, follow these guidelines:
• Do not place the computer in a location where the drive is exposed to any of the following conditions:
– High temperature
– High humidity
– Excessive dust
– Excessive vibration or sudden shock
– An inclined surface
– Direct sunlight
• Do not insert any object other than a disc into the drive.
• Do not insert damaged discs into the drive. Warped, scratched, or dirty discs can damage the drive.
• Before moving the computer, remove the disc from the drive.

Handling and storing a disc

When handling and storing a disc, follow these guidelines:
• Hold the disc by its edges. Do not touch the surface of the side that is not labeled.

© Copyright Lenovo 2018, 2022 19

• To remove dust or fingerprints, wipe the disc with a clean, soft cloth from the center to the outside. Wiping
the disc in a circular direction might cause loss of data.
• Do not write or stick paper on the disc.
• Do not scratch or mark the disc.
• Do not place or store the disc in direct sunlight.
• Do not use benzene, thinners, or other cleaners to clean the disc.
• Do not drop or bend the disc.

Playing and removing a disc

To play a disc, do the following:
1. With the computer on, press the eject/close button on the front of the optical drive. The tray slides out of
the drive.
2. Insert a disc into the tray. Some optical drive has a snap hub in the center of the tray. If your drive has a
snap hub, support the tray with one hand and then push the center of the disc until it snaps into place.
3. Press the eject/close button again or gently push the tray forward to close the tray. The disc player
program starts automatically. For more information, refer to the help system of the disc player program.

To remove a disc from the optical drive, do the following:

1. With the computer on, press the eject/close button on the front of the optical drive. The tray slides out of
the drive.
2. Carefully remove the disc from the tray.
3. Press the eject/close button again or gently push the tray forward to close the tray.

Note: If the tray does not slide out of the drive when you press the eject/close button, turn off your
computer. Then, insert a straightened paper clip into the emergency-eject hole adjacent to the eject/close
button. Use the emergency eject only in an emergency.

Recording a disc
If your optical drive supports recording, you can record a disc.

Recording a disc using Windows tools

To record a disc using Windows tools, do one of the following:
• Burn a disc using the AutoPlay window.
1. Ensure that the disc is played automatically.
a. Type AutoPlay in the Windows search box and then press Enter.
b. Turn on Use AutoPlay for all media and devices.
2. Insert a recordable disc into the optical drive that supports recording. The AutoPlay window opens.
3. Follow the instructions on the screen.
• Burn a disc using Windows Media® Player.
1. Insert a recordable disc into the optical drive that supports recording.
2. Open Windows Media Player. See “Accessing a program on your computer” on page 16.
3. Follow the instructions on the screen.
• Burn a disc from an ISO file.
1. Insert a recordable disc into the optical drive that supports recording.

20 P520 User Guide

 2. Double-click the ISO file.
3. Follow the instructions on the screen.

Recording a disc using preinstalled programs

To record a disc using preinstalled programs, do the following:
1. Insert a recordable disc into the optical drive that supports recording.
2. Open the PowerDVD Create, PowerProducer, or Power2Go program. See “Accessing a program on
your computer” on page 16.
3. Follow the instructions on the screen.

Connecting to a network
This section provides instructions on how to connect to a network.

Connecting to an Ethernet LAN

You can connect your computer to an Ethernet LAN by connecting an Ethernet cable to the Ethernet
connector.

DANGER

To avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet connector.

Connecting to a wireless LAN

You can connect your computer to a wireless LAN without the use of an Ethernet cable but by means of
radio waves only.

Note: The wireless LAN feature is available only on some models.

To establish a wireless-LAN connection, do the following:

1. Ensure that a wireless LAN is available and the wireless LAN feature on your computer is working.
2. Click the wireless-network-connection-status icon in the Windows notification area to display available
wireless networks.

Note: If the wireless-network-connection-status icon is not displayed in the Windows notification area,
add the icon to the notification area. See the Windows help system.
3. Click a wireless LAN, and then click Connect to connect your computer to it. Provide required
information if needed.

Connecting to a Bluetooth-enabled device

Bluetooth is a short-range wireless communications technology. Use Bluetooth to establish a wireless
connection between your computer and another Bluetooth-enabled device within a distance of about 10 m
(32.8 ft).

Note: The Bluetooth feature is available only on some models.

To connect to a Bluetooth-enabled device, do the following:

1. Turn on the Bluetooth feature of your computer. Ensure that the Bluetooth-enabled device is located
within a distance of about 10 m (32.8 ft) from your computer.

Chapter 2. Using your computer 21

 2. Click the Bluetooth icon in the Windows notification area on the taskbar. Then, click Add a Device and
follow the instructions on the screen.

Note: If the Bluetooth icon is not displayed in the Windows notification area, add the icon to the
notification area. See the Windows help system.

22 P520 User Guide

Chapter 3. You and your computer
This chapter provides information about accessibility, ergonomic, and cleaning and maintenance.

Arranging your workspace

Arrange your workspace to suit your needs and the kind of work you do. This section provides information
about the factors that affect the way you arrange your workspace.

Glare and lighting

Position the monitor to minimize glare and reflections from overhead lights, windows, and other light
sources. Reflected light from shiny surfaces can cause annoying reflections on your screen. When possible,
place the monitor at right angles to windows and other light sources. If necessary, reduce overhead lighting
by turning off lights or using lower wattage bulbs. If you install the monitor near a window, use curtains or
blinds to block the sunlight. You can adjust the brightness and contrast controls on the monitor as the room
lighting changes throughout the day.

Where it is impossible to avoid reflections or to adjust the lighting, an antiglare filter placed over the screen
might be helpful. However, these filters might affect the clarity of the image on the screen; try them only after
you have exhausted other methods of reducing glare.

Air circulation
Your computer produces heat. The computer has a fan that pulls in fresh air and forces out hot air through
the air vents. Blocking the air vents can cause overheating, which might result in a malfunction or damage.
Position the computer so that nothing blocks the air vents; usually, 51 mm (2 inches) of air space is sufficient.
Ensure that the vented air is not blowing on people.

Electrical outlet locations and cable lengths

The following factors might determine the final placement of your computer:
• Locations of electrical outlets
• Length of power cords or power adapters
• Length of the cables that are connected to other devices

For more information about power cords or power adapters, see “Power cords and power adapters” on page
iv.

Comfort
Although no single working position is ideal for everyone, here are a few guidelines to help you find a position
that suits you best. The following figure sets an example for your reference.

© Copyright Lenovo 2018, 2022 23

• Screen position: Keep the screen at a comfortable viewing distance, usually 51–61 cm (20–24 inches).
Then, adjust the screen so that the top of the screen is at or slightly below eye level and you can view it
without twisting your body.
• Chair position: Use a chair that gives you good back support and seat height adjustment. Use chair
adjustments to best suit your desired posture.
• Head position: Keep your head and neck in a comfortable and neutral (vertical or upright) position.
• Arm and hand positions: Keep your forearms, wrists, and hands in a relaxed and neutral (horizontal)
position. Type with a soft touch without pounding the keys.
• Leg position: Keep your thighs parallel to the floor and your feet flat on the floor or on a footrest.

Make minor modifications in your working posture to deter the onset of discomfort caused by long periods of
working in the same position. Frequent short breaks from your work also help to prevent minor discomfort
associated with your working posture.

Accessibility information
Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater
access to information and technology. This section provides information about the ways these users can get
the most out of their computer experience. You also can get the most up-to-date accessibility information
from the following Web site:
https://www.lenovo.com/accessibility

Keyboard shortcuts
The following list contains keyboard shortcuts that can help make your computer easier to use.

Note: Depending on your keyboard, some of the following keyboard shortcuts might not be available.
• Windows logo key + U: Open Ease of Access Center
• Right Shift for eight seconds: Turn on or turn off Filter Keys
• Shift five times: Turn on or turn off Sticky Keys
• Num Lock for five seconds: Turn on or turn off Toggle Keys
• Left Alt+Left Shift+Num Lock: Turn on or turn off Mouse Keys
• Left Alt+Left Shift+PrtScn (or PrtSc): Turn on or turn off High Contrast

For more information, go to https://windows.microsoft.com/, and then search using any of the following
keywords: keyboard shortcuts, key combinations, shortcut keys.

Ease of Access Center

Ease of Access Center on the Windows operating system enables you to configure your computer to suit
your physical and cognitive needs.

24 P520 User Guide

To use Ease of Access Center, do the following:
1. Type Ease of Access in the Windows search box and then press Enter.
2. Choose the appropriate tool by following the instructions on the screen.

Ease of Access Center mainly includes the following tools:

• Magnifier
Magnifier is a useful utility that enlarges the entire screen or part of the screen so that you can see the
items better.
• Narrator
Narrator is a screen reader that reads aloud what is displayed on the screen and describes events such as
error messages.
• On-Screen Keyboard
To input data into your computer using a mouse, joystick, or other pointing devices instead of a physical
keyboard, you can use On-Screen Keyboard.
• High Contrast
High Contrast is a feature that heightens the color contrast of some text and images on your screen. As a
result, those items are more distinct and easier to identify.
• Personalized keyboard
Adjust keyboard settings to make your keyboard easier to use. For example, you can use your keyboard
to control the pointer and type certain key combinations easier.
• Personalized mouse
Adjust mouse settings to make your mouse easier to use. For example, you can change the pointer
appearance and make it easier to manage windows with the mouse.

Speech Recognition
Speech Recognition enables you to control your computer by voice.

Using only your voice, you can start programs, open menus, click objects on the screen, dictate text into
documents, and write and send e-mails. Everything you do with the keyboard and mouse can be done with
only your voice.

To use Speech Recognition, do the following:

1. Type Control Panel in the Windows search box and then press Enter. View by large icons or Small
icons.
2. Click Speech Recognitionand then follow the instructions on the screen.

Screen-reader technologies
Screen-reader technologies are primarily focused on software program interfaces, help information systems,
and various online documents. For additional information about screen readers, see the following:
• Using PDFs with screen readers:
https://www.adobe.com/accessibility.html?promoid=DJGVE
• Using the JAWS screen reader:
https://www.freedomscientific.com/Products/Blindness/JAWS
• Using the NVDA screen reader:
https://www.nvaccess.org/

Chapter 3. You and your computer 25

Screen resolution
You can make the text and images on your screen easier to read by adjusting the screen resolution of your
computer.

To adjust the screen resolution, do the following:

1. Right-click a blank area on the desktop.
2. Click Display settings ➙ Display.
3. Follow the instructions on the screen.

Note: Setting the resolution too low might prevent some items from fitting on the screen.

Customizable item size

You can make the items on your screen easier to read by changing the item size.
• To change the item size temporarily, use the Magnifier tool in Ease of Access Center.
• To change the item size permanently, do the following:
– Change the size of all the items on your screen. Do the following:
1. Right-click a blank area on the desktop.
2. Click Display settings ➙ Display.
3. Follow the on-screen instructions to change the item size. For some applications, your
configuration might not take effect until you sign out and then sign in again.
– Change the size of the items on a Web page.
Press and hold Ctrl, and then press the plus-sign key (+) to enlarge or the minus-sign key (-) to reduce
the text size.
– Change the size of the items on the desktop or a window.

Note: This function might not work on some windows.

If your mouse has a wheel, press and hold Ctrl, and then scroll the wheel to change the item size.

Industry-standard connectors
Your computer provides industry-standard connectors that enable you to connect assistive devices.

For more information about the location and function of each connector, see “Hardware locations” on page
1.

TTY/TDD conversion modem

Your computer supports the use of a text telephone (TTY) or the telecommunications device for the deaf
(TDD) conversion modem. The modem must be connected between your computer and a TTY/TDD
telephone. Then, you can type a message on your computer and send it to the telephone.

Documentation in accessible formats

Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or
HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that
visually impaired users can read the documentation through a screen reader. Each image in the
documentation also includes adequate alternative text so that visually impaired users can understand the
image when they use a screen reader.

26 P520 User Guide

Cleaning your computer
Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page iii. Properly remove or install your computer cover. See
Chapter 7 “Hardware removal and installation” on page 57.

CAUTION:
Remove any media from the drives and turn off all connected devices and the computer. Then,
disconnect all power cords from electrical outlets and disconnect all cables that are connected to the
computer.

It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-free
operation. Use only mild cleaning solutions and a damp cloth to clean the painted surfaces of the computer.

Dust buildup compounds problems associated with glare, so remember to clean the screen periodically.
Wipe the screen surface gently with a soft, dry cloth, or blow on the screen to remove grit and other loose
particles. Depending on the type of the screen, moisten a soft, lint-free cloth with an LCD cleaner or liquid
glass cleaner and then wipe the screen surface.

Maintenance
With appropriate care and maintenance, your computer will serve you reliably. This section provides
instructions on how to maintain your computer so that it can keep working in better condition.

Basic maintenance tips

Here are some basic points about keeping your computer functioning properly:
• Keep your computer in a clean, dry environment. Ensure that the computer rests on a flat, steady surface.
• Do not cover any of air vents. These air vents provide airflow to keep your computer from overheating.
• Keep food and drinks away from all parts of your computer. Food particles and spills might make the
keyboard and mouse stick and unusable.
• Do not get the power switches or other controls wet. Moisture can damage these parts and cause an
electrical hazard.
• Always disconnect a power cord by grasping the plug instead of the cord.

Good maintenance practices

By performing a few good maintenance practices, you can maintain good computer performance, protect
your data, and be prepared in case of a computer failure.
• Empty your recycle bin on a regular basis.
• Use the disk defragmentation or disk optimization feature of your operating system occasionally to
prevent performance problems caused by an excessive number of fragmented files.
• Clean out your Inbox, Sent Items, and Deleted Items folders in your e-mail application on a regular basis.
• Back up critical data regularly on removable media memory, such as discs and USB storage devices, and
store the removable media in a safe location. The frequency of making backup copies depends on how
critical the data is to you or your business.
• Back up your data on the storage drive regularly. See “Recovery information” on page 54.
• Keep your computer software, device drivers, and operating system up-to-date. See “Keeping your
computer current” on page 28.

Chapter 3. You and your computer 27

• Keep a log book. Entries might include major software or hardware changes, device-driver updates,
intermittent problems and what you did to resolve them, and other issues you might have experienced.
The cause of a problem might be change in hardware, change in software, or any other actions that might
have taken place. A log book can help you or a Lenovo technician determines the cause of a problem.
• Create Product Recovery discs. See “Recovery information” on page 54 for more information about using
Product Recovery discs to restore the hard disk drive to the factory-default settings.

Keeping your computer current

In most cases, it is a good practice to have the most up-to-date operating system update patches, software
programs, and device drivers. This section provides instructions on how to get the latest updates for your
computer.

Getting the latest system updates

To get the latest system updates for your computer, ensure that your computer is connected to the Internet
and do one of the following:
• Open the Vantage app to check the available update packages. If the latest update package is available,
follow the on-screen instructions to download and install the package.
To open the Vantage app, see “Accessing a program on your computer” on page 16.
• Use Windows Update to get the system updates, such as security fixes, new versions of Windows
components, and device driver updates.
1. Type Settings in the Windows search box and then press Enter.
2. Navigate to the update category for operating system and do the on-screen instructions.

Note: The device drivers provided by Windows Update might not be tested by Lenovo. It is recommended
that you get device drivers by using Lenovo programs or from the Lenovo Web site at https://
support.lenovo.com.

Good maintenance practices

By performing a few good maintenance practices, you can maintain good computer performance, protect
your data, and be prepared in case of a computer failure.
• Empty your recycle bin on a regular basis.
• Use the disk defragmentation or disk optimization feature of your operating system occasionally to
prevent performance problems caused by an excessive number of fragmented files.
• Clean out your Inbox, Sent Items, and Deleted Items folders in your e-mail application on a regular basis.
• Back up critical data regularly on removable media memory, such as discs and USB storage devices, and
store the removable media in a safe location. The frequency of making backup copies depends on how
critical the data is to you or your business.
• Back up your data on the storage drive regularly. See “Recovery information” on page 54.
• Keep your computer software, device drivers, and operating system up-to-date. See “Keeping your
computer current” on page 28.
• Keep a log book. Entries might include major software or hardware changes, device-driver updates,
intermittent problems and what you did to resolve them, and other issues you might have experienced.
The cause of a problem might be change in hardware, change in software, or any other actions that might
have taken place. A log book can help you or a Lenovo technician determines the cause of a problem.
• Create Product Recovery discs. See “Recovery information” on page 54 for more information about using
Product Recovery discs to restore the hard disk drive to the factory-default settings.

28 P520 User Guide

Chapter 4. Security
This chapter provides information about how to protect your computer from unauthorized use.

Locking your computer

This section provides instructions on how to lock your computer with the locking devices to keep your
computer safe.

Locking the computer cover

Locking the computer cover helps prevent unauthorized people from gaining access to the inside of your
computer. Your computer might come with a key lock that is built into the computer cover. The keys for the
key lock are attached to the rear of the machine. For security, store the keys in a secure place when you are
not using them. Lenovo does not accept responsibility for any loss of keys.

Note: The key lock and keys are available only on some models.

Figure 7. Key lock

© Copyright Lenovo 2018, 2022 29

Attaching a Kensington-style cable lock
You can use a Kensington-style cable lock to secure your computer to a desk, table, or other non-permanent
fixture. The cable lock attaches to the security-lock slot at the rear of your computer. Depending on the type
selected, the cable lock can be operated with a key or combination. You can order such a cable lock directly
from Lenovo by searching for Kensington at:
http://www.lenovo.com/support

Figure 8. Kensington-style cable lock

Viewing and changing security settings in the Setup Utility program

To view and change security settings in the Setup Utility program, do the following:
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 33.
2. Select Security.
3. Follow the instructions on the right side of the screen to view and change security settings. You can refer
to “Using the Setup Utility program” on page 33 to get basic information about some major security
settings.
4. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard
settings). Then, select Yes in the window displayed, and press Enter.

Using passwords and Windows accounts

You can use BIOS passwords and Windows accounts to prevent unauthorized access to your computer and
data. To use the BIOS passwords or the Windows accounts, do the following:

30 P520 User Guide

• To use BIOS passwords, see “Using BIOS passwords” on page 36.
• To use Windows accounts, do the following:
1. Type Settings in the Windows search box and then press Enter.
2. Click Accounts and follow the on-screen instructions.

Using fingerprint authentication

If your keyboard has a fingerprint reader, you can use fingerprint authentication to replace passwords for
simple and secure user access. To use fingerprint authentication, first enroll your fingerprints and associate
them with your passwords (such as the power-on password, hard disk password, and Windows password).
Use the fingerprint reader and the fingerprint program to complete this procedure.

To use fingerprint authentication, use the fingerprint tool provided by the Windows operating system. Type
Settings in the Windows search box and then press Enter, and then click Accounts ➙ Sign-in options.
Follow the instructions on the screen.

To use the fingerprint reader, refer to the documentation shipped with the fingerprint keyboard or located on
the Lenovo Support Web site at https://pcsupport.lenovo.com/solutions/pd014444.

Using the cover presence switch

The cover presence switch prevents your computer from logging in to the operating system when the
computer cover is not properly installed or closed.

To use the cover presence switch, enable the cover-presence-switch connector on the system board first. To
achieve this, do the following:
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 33.
2. Select Security ➙ Chassis Intrusion Detection and press Enter.
3. Select Enabled and press Enter.
4. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard
settings), select Yes in the window displayed, and press Enter. The cover-presence-switch connector on
the system board is enabled.

The cover presence switch starts functioning. If the switch detects that the computer cover is not correctly
installed or closed, an error message is displayed when you turn on the computer. To fix the error and log in
to the operating system, do the following:
1. Properly remove or install your computer cover. See Chapter 7 “Hardware removal and installation” on
page 57.
2. Start and then exit the Setup Utility program. See “Starting the Setup Utility program” on page 33 and
“Exiting the Setup Utility program” on page 38.

Using firewalls
A firewall can be hardware, software, or a combination of both depending on the level of security required.
Firewalls work on a set of rules to determine which inbound and outbound connections are authorized. If
your computer is preinstalled with a firewall program, it helps protect against computer Internet security
threats, unauthorized access, intrusions, and Internet attacks. It also protects your privacy. For more
information about how to use the firewall program, refer to the help system of your firewall program.

To use Windows Firewall, do the following:

Chapter 4. Security 31
 1. Type Control Panel in the Windows search box and then press Enter. View by large icons or small
icons.
2. Click Windows Defender Firewall and follow the on-screen instructions.

Protecting data against viruses

Your computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate
viruses.

Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After
30 days, you must renew the license to continue receiving the antivirus software updates.

Note: Virus definition files must be kept up-to-date to guard against new viruses.

For more information about how to use your antivirus software, refer to the help system of your antivirus
software.

Using the Smart USB Protection function

The Smart USB Protection function is a security function that helps prevent data from being copied from the
computer to USB storage devices connected to the computer. You can set the Smart USB Protection
function to one of the following modes:
• Disabled (default setting): You can use the USB storage devices without limitation.
• Read Only: You cannot copy data from the computer to the USB storage devices. However, you can
access or modify data on the USB storage devices.
• No Access: You cannot access the USB storage devices from the computer.

To configure the Smart USB Protection function, do the following:

1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 33.
2. Select Security ➙ Smart USB Protection and press Enter.
3. Select the desired setting and press Enter.
4. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard
settings). Then, select Yes in the window displayed, and press Enter.

Computrace Agent software embedded in firmware (for selected

models)
The Computrace Agent software is an IT asset management and computer theft recovery solution. The
software detects if changes have been made on the computer, such as hardware, software, or the computer
call-in location. You might have to purchase a subscription to activate the Computrace Agent software.

Trusted Platform Module (TPM)

TPM is a secure cryptoprocessor that stores cryptographic keys, which in turn protects information stored in
your computer.

Intel BIOS guard

The BIOS guard module cryptographically verifies all the BIOS updates to the system BIOS flash. Therefore,
the malware is blocked from attacking the BIOS.

32 P520 User Guide

Chapter 5. Advanced configuration
This chapter provides information to help you further configure the computer.

Using the Setup Utility program

The Setup Utility program is used to view and change the configuration settings of your computer. This
section provides information about only the major configuration settings available in the program.

Note: The operating system settings might override any similar settings in the Setup Utility program.

Starting the Setup Utility program

To start the Setup Utility program, do the following:
1. Turn on or restart your computer.
2. Before the operating system starts up, repeatedly press and release F1 or Fn+F1 (depending on the
keyboard settings). Based on the Setup Utility display mode setting, one of the following situations
occurs:
• Text mode: The Setup Utility program opens.
• Graphic mode (available on some models): The start screen is displayed. Then, select Setup and
press Enter to open the Setup Utility program.

Note: If a BIOS password has been set, the Setup Utility program will not open until you enter the
correct password. For more information, see “Using BIOS passwords” on page 36.

To view and change the configuration settings, follow the instructions on the screen.

Changing the display mode of the Setup Utility program

You can use the Setup Utility program in the graphic mode or the text mode according to your needs.
• Text mode: The keys on the keyboard used to perform various tasks are displayed at the bottom of the
screen.

Note: The Serial Port Console Redirection item is available only in the text mode.
• Graphic mode (available on some models): In addition to the keyboard, you also can use the mouse to
make selections.

To change the display mode of the Setup Utility program, do the following:
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 33.
2. From the main interface, select Setup mode select and press Enter.
3. Select Graphic or Text and press Enter.
4. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard
settings), select Yes in the window displayed, and press Enter.

Changing the display language of the Setup Utility program

The Setup Utility program supports three display languages: English, French, and simplified Chinese.

To change the display language of the Setup Utility program, do the following:

© Copyright Lenovo 2018, 2022 33

 1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 33.
2. From the main interface, locate System Language and press Enter.
3. Select the display language according to your needs.

Enabling or disabling a device

This section provides information about how to enable or disable user access to hardware devices (such as
USB connectors or storage drives).

To enable or disable a device, do the following:

1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 33.
2. Select Devices.
3. Select the device you want to enable or disable and press Enter.
4. Select the desired setting and press Enter.
5. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard
settings). Then, select Yes in the window displayed, and press Enter.

Enabling or disabling the automatic power-on of your computer

The Automatic Power On item in the Setup Utility program provides various options for you to make your
computer start up automatically.

To enable or disable the Automatic Power On features, do the following:

1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 33.
2. Select Power ➙ Automatic Power On and press Enter.
3. Select the feature you want to enable or disable and press Enter.
4. Select the desired setting and press Enter.
5. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard
settings). Then, select Yes in the window displayed, and press Enter.

Enabling or disabling the ErP LPS compliance mode

Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go
to:
https://www.lenovo.com/ecodeclaration

You can enable the ErP LPS compliance mode in the Setup Utility program to reduce the consumption of
electricity when your computer is off or in sleep mode.

To enable or disable the ErP LPS compliance mode, do the following:

1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 33.
2. Select Power ➙ Enhanced Power Saving Mode and press Enter.
3. Select Enabled or Disabled depending on your needs, and then press Enter. If you select Enabled, you
also need to disable the Wake on LAN feature. See “Enabling or disabling the automatic power-on of
your computer” on page 34.
4. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard
settings). Then, select Yes in the window displayed, and press Enter.

When the ErP LPS compliance mode is enabled, you can wake up your computer by doing one of the
following:

34 P520 User Guide

• Press the power button.
• Enable the Wake Up on Alarm feature to make your computer wake up at a set time. See “Enabling or
disabling the automatic power-on of your computer” on page 34.
• Enable the After Power Loss feature to make your computer wake up when the power supply resumes
after a sudden loss of electricity.
To enable the After Power Loss feature, do the following:
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 33.
2. Select Power ➙ After Power Loss and press Enter.
3. Select Power On and press Enter.
4. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard
settings). Then, select Yes in the window displayed, and press Enter.

Enabling or disabling the configuration change detection

With the configuration-change detection enabled, if the POST detects configuration changes of some
hardware devices (such as storage drives or memory modules), an error message is displayed.

To enable or disable the configuration change detection, do the following:

1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 33.
2. Select Security ➙ Configuration Change Detection and press Enter.
3. Select the desired setting and press Enter.
4. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard
settings). Then, select Yes in the window displayed, and press Enter.

To bypass the error message and log in to the operating system, do one of the following:
• Press F2 or Fn+F2 (depending on the keyboard settings).
• Start and then exit the Setup Utility program. See “Starting the Setup Utility program” on page 33 and
“Exiting the Setup Utility program” on page 38.

Change BIOS settings before installing a new operating system

BIOS settings vary by operating system. Change the BIOS settings before installing a new operating system.

Microsoft constantly makes updates to the Windows operating system. Before installing a particular
Windows version, check the compatibility list for the Windows version. For details, go to:
https://support.lenovo.com/us/en/solutions/windows-support

To change the BIOS settings:

1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.
2. From the main interface, select Security ➙ Secure Boot and press Enter.
3. Depending on the operating system to be installed, do one of the following:
• To install a Windows operating system that supports secure boot, select Enabled for Secure Boot.
• To install an operating system that does not support secure boot, such as some Linux operating
systems, select Disabled for Secure Boot.
4. Press F10 or Fn+F10 to save the changes and exit.

Chapter 5. Advanced configuration 35

Using BIOS passwords
By using the Setup Utility program, you can set passwords to prevent unauthorized access to your computer
and data.

You do not have to set any passwords to use your computer. However, using passwords improves computer
security. If you decide to set any passwords, read the following topics.

Password types
The following types of passwords are available in the Setup Utility program:
• Power-on password
When a power-on password is set, you are prompted to enter a valid password each time the computer is
turned on. The computer cannot be used until the valid password is entered.
• Administrator password
Setting an administrator password deters unauthorized users from changing configuration settings. If you
are responsible for maintaining the configuration settings of several computers, you might want to set an
administrator password.
When an administrator password is set, you are prompted to enter a valid password each time you try to
access the Setup Utility program. The Setup Utility program cannot be accessed until a valid password is
entered.
If both the power-on password and administrator password are set, you can enter either password.
However, you must use your administrator password to change any configuration settings.
• Hard disk password
Setting a hard disk password prevents unauthorized access to the data on the internal storage drive (such
as a hard disk drive). When a hard disk password is set, you are prompted to enter a valid password each
time you try to access the storage drive.

Notes:
– Even if the storage drive is removed from one computer and installed in another, the hard-disk
password is still valid.
– If the hard disk password is forgotten, there is no way to reset the password or recover data from the
storage drive.

Password considerations
A password can be any combination of up to 64 alphabetic and numeric characters. For security reasons, it
is recommended to use a strong password that cannot be easily compromised.

Note: The Setup Utility program passwords are case-sensitive.

To set a strong password, consider the following guidelines:

• Have at least eight characters in length
• Contain at least one alphabetic character and one numeric character
• Not be your name or your user name
• Not be a common word or a common name
• Be significantly different from your previous passwords

Setting, changing, or deleting a password

To set, change, or delete a password, do the following:

36 P520 User Guide

 1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 33.
2. Select Security.
3. Depending on the password type, select Set Power-On Password, Set Administrator Password, or
Hard Disk Password and press Enter.
4. Follow the instructions on the right side of the screen to set, change, or delete a password.

Note: A password can be any combination of up to 64 alphabetic and numeric characters. For more
information, see “Password considerations” on page 36.
5. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard
settings). Then, select Yes in the window displayed, and press Enter.

Erasing lost or forgotten passwords (clearing CMOS)

This section provides instructions on how to erase lost or forgotten passwords, such as a user password.

Note: The instructions in this section do not apply to the hard disk password.

To erase a lost or forgotten password, do the following:

1. Remove any media from the drives and turn off all connected devices and the computer. Then,
disconnect all power cords from electrical outlets and disconnect all cables that are connected to the
computer.
2. Remove the computer cover. See Chapter 7 “Hardware removal and installation” on page 57.
3. Locate the Clear Complementary Metal Oxide Semiconductor (CMOS) /Recovery jumper on the system
board. See “Hardware locations” on page 1.
4. Move the jumper from the standard position (pin 1 and pin 2) to the maintenance position (pin 2 and pin
3).
5. Reinstall the computer cover and connect the power cord. See Chapter 7 “Hardware removal and
installation” on page 57.
6. Turn on the computer and leave it on for approximately 10 seconds. Then, turn off the computer by
holding the power button for approximately five seconds.
7. Repeat step 1 and step 2.
8. Move the Clear CMOS /Recovery jumper back to the standard position (pin 1 and pin 2).
9. Reinstall the computer cover and connect the power cord.
10. Turn on the computer and the monitor. When the logo screen is displayed, press F1 or Fn+F1.
11. To prevent data loss, ensure that BIOS settings are restored to an earlier point.

Selecting a startup device

If your computer does not start up from the expected device, you can either change the startup device
sequence or select a temporary startup device.

Changing the startup device sequence permanently

To change the startup device sequence permanently, do the following:
1. Depending on the type of the storage device, do one of the following:
• If the storage device is internal, go to step 2.
• If the storage device is a disc, ensure that your computer is turned on. Then, insert the disc into the
optical drive.
• If the storage device is an external device other than a disc, connect the storage device to the
computer.

Chapter 5. Advanced configuration 37

 2. Start the Setup Utility program. See “Starting the Setup Utility program” on page 33.
3. Select Startup.
4. Follow the instructions on the right side of the screen to change the startup device sequence.
5. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard
settings). Then, select Yes in the window displayed, and press Enter.

Selecting a temporary startup device

Note: Not all discs and storage drives are bootable.

To select a temporary startup device, do the following:

1. Depending on the type of the storage device, do one of the following:
• If the storage device is internal, go to step 2.
• If the storage device is a disc, ensure that your computer is turned on. Then, insert the disc into the
optical drive.
• If the storage device is an external device other than a disc, connect the storage device to the
computer.
2. Turn on or restart the computer. Before Windows starts up, repeatedly press and release F12 or Fn+F12
(depending on the keyboard settings) until Startup Device Menu is displayed.
3. Select the desired storage device and press Enter. The computer then starts up from the device you
select.

If you want to select a permanent startup device, select Enter Setup on Startup Device Menu and press
Enter to start the Setup Utility program. For more information about how to select a permanent startup
device, see “Changing the startup device sequence permanently” on page 37.

Changing the fan speed level

The Fan Control Stepping item enables you to adjust the thermal performance of your computer. From level 1
to level 7, a higher fan speed level indicates better thermal performance with more noise.

To change the fan speed level, do the following:

1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 33.
2. Select Power ➙ Fan Control Stepping and press Enter.
3. Select a fan speed level and press Enter.
4. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard
settings), select Yes in the window displayed, and press Enter.

Exiting the Setup Utility program

To exit the Setup Utility program, do one of the following:
• If you want to save the new settings, press F10 or Fn+F10 (depending on the keyboard settings). Then,
select Yes in the window displayed and press Enter.
• If you do not want to save the new settings, select Exit ➙ Discard Changes and Exit and press Enter.
Then, select Yes in the window displayed and press Enter.

Updating and recovering the BIOS

The BIOS is the first program that the computer runs when you turn on the computer. The BIOS initializes the
hardware components and loads the operating system and other programs.

38 P520 User Guide

Updating the BIOS
When you install a new program, hardware device, or device driver, you might be informed to update the
BIOS. You can update the BIOS from your operating system or a flash update disc (available only on some
models).

To update the BIOS, do the following:

1. Go to https://support.lenovo.com.
2. To update the BIOS from your operating system, download the flash BIOS update driver according to
your operating system version. To update the BIOS from a flash update disc, download the ISO image
version (used to create a flash update disc). Then, download the installation instructions for the flash
BIOS update driver.
3. Print the installation instructions you download and follow the instructions to update the BIOS.

Note: If you want to update the BIOS from a flash update disc, the installation instructions might not
provide the instructions on how to record the update disc. See “Recording a disc” on page 20.

Recovering from a BIOS update failure

To recover from a BIOS update failure, do the following:
1. Remove any media from the drives and turn off all connected devices and the computer. Then,
disconnect all power cords from electrical outlets and disconnect all cables that are connected to the
computer.
2. Remove the computer cover. See Chapter 7 “Hardware removal and installation” on page 57.
3. Locate the Clear CMOS /Recovery jumper on the system board. See “Hardware locations” on page 1.
4. Remove any parts and cables that impede your access to the Clear CMOS /Recovery jumper.
5. Move the jumper from the standard position (pin 1 and pin 2) to the maintenance position (pin 2 and pin
3).
6. Reinstall the parts and cables that were removed.
7. Reinstall the computer cover and reconnect any cables that were disconnected. See Chapter 7
“Hardware removal and installation” on page 57.
8. Turn on the computer and insert the BIOS update disc into the optical drive. Wait a few minutes. The
recovery process begins. After the recovery process is completed, your computer will shut down
automatically.

Note: If the computer does not start up from the disc, select the disc as the startup device. See
“Selecting a temporary startup device” on page 38.
9. Repeat steps 1–4.
10. Move the Clear CMOS /Recovery jumper back to the standard position (pin 1 and pin 2).
11. Repeat step 6 and step 7.
12. Turn on the computer and the monitor. When the logo screen is displayed, press F1 or Fn+F1.
13. To prevent data loss, ensure that BIOS settings are restored to an earlier point before the BIOS update.

Configuring RAID
This section provides information about storage drive requirements for RAID levels, and instructions on how
to configure RAID for your computer. Depending on your computer model and configuration, you can
configure RAID using one of the following utilities:
• Intel Rapid Storage Technology enterprise (RSTe) configuration utility
• AVAGO MegaRAID Configuration Utility

Chapter 5. Advanced configuration 39

• Intel Virtual RAID on CPU configuration utility

An Introduction to RAID
RAID is a technology that provides increased storage functions and reliability through redundancy.

When a group of independent physical storage drives is set up to use RAID technology, they are in a RAID
array. This array distributes data across multiple storage drives, but the array appears to the host computer
as one single storage unit. Creating and using RAID arrays provides high performance, such as the expedited
I/O performance, because several drives can be accessed simultaneously.

RAID drive groups configured according to certain RAID levels also improve data storage reliability and fault
tolerance compared with single-drive storage systems. Data loss resulting from a drive failure can be
prevented by reconstructing missing data from the remaining drives.

Note: For RAID 0, the missing data resulting from a drive failure cannot be reconstructed.

Configuring RAID with Intel RSTe

If your computer comes with the Intel RSTe configuration utility, you can follow the sections below to
configure RAID with Intel RSTe.

Storage drive requirements for RAID levels

Your computer supports the following RAID levels:
• RAID 0: striped disk array
– Consists of at least two SATA storage drives
– Supported strip size: 4 KB, 8 KB, 16 KB, 32 KB, 64 KB, or 128 KB
– Better performance without fault tolerance
• RAID 1: mirrored disk array
– Consists of two SATA storage drives
– Improved reading performance and 100% redundancy
• RAID 10: striped and mirrored disk array (a combination of RAID 0 and RAID 1)
– Consists of four SATA storage drives
– Supported strip size: 4 KB, 8 KB, 16 KB, 32 KB, or 64 KB
• RAID 5: block-level striped disk array with distributed parity
– Consists of at least three SATA storage drives
– Supported strip size: 16 KB, 32 KB, 64 KB, or 128 KB
– Better performance and fault tolerance

Creating a RAID volume

Attention: All the existing data stored on the selected drives will be erased while the RAID volume is being
created.

To create a RAID volume, do the following:

1. Enable RAID by doing the following:
a. Start the Setup Utility program. See “Starting the Setup Utility program” on page 33.
b. Select Devices ➙ PCH SATA Configuration and press Enter.
c. Select Configure SATA as and press Enter. Then, select RAID and press Enter.

40 P520 User Guide

 d. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the
keyboard settings), select Yes in the window displayed, and press Enter.
2. Start the Setup Utility program again. See “Starting the Setup Utility program” on page 33.
3. Select Advanced ➙ Intel RSTe SATA Controller and press Enter.
4. Select Create RAID Volume and press Enter. The Create RAID Volume window is displayed.
5. Select and configure the options one by one.
a. Name: You can use the default name Volume0 or type a preferred name for the RAID volume.
b. RAID Level: You can set the RAID level to one of the following:
• RAID0
• RAID1
• RAID10
• RAID5

Note: Some of the RAID levels might not be displayed because the number of installed SATA
storage drives varies.
c. Select Disks: Select a storage drive and press Enter. Then, select X and press Enter to add it to a
group.
d. Strip Size (if applicable): Select a strip size and press Enter.
e. Capacity: Customize the capacity of the RAID volume. The default RAID volume is the largest value.
6. Select Create Volume and press Enter to create a RAID volume.
7. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard
settings), select Yes in the window displayed, and press Enter.

Viewing the information about a RAID volume

To view the information about a RAID volume, do the following:
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 33.
2. Select Advanced ➙ Intel RSTe SATA Controller and press Enter.
3. Select RAID Volumes and press Enter.
4. Select a RAID volume and press Enter to view the detailed information.

Deleting a RAID volume

Attention: All the existing data stored on the selected drives will be erased after you delete RAID volumes.

To delete a RAID volume, do the following:

1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 33.
2. Select Advanced ➙ Intel RSTe SATA Controller and press Enter.
3. Under RAID Volumes, select the RAID volume that you want to delete and press Enter. The RAID
VOLUME INFO window is displayed.
4. Select Delete under Volume Actions and press Enter. When prompted, select Yes and press Enter to
confirm the deletion of the selected RAID volume.
5. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard
settings), select Yes in the window displayed, and press Enter.

Configuring RAID with AVAGO MegaRAID Configuration Utility

To configure RAID with AVAGO MegaRAID Configuration Utility, ensure that:

Chapter 5. Advanced configuration 41

• An AVAGO MegaRAID adapter is installed in your computer.
• The storage drives used for RAID configuration are connected to the installed AVAGO MegaRAID adapter
instead of the system board.

Storage drive requirements for RAID levels

Your computer supports the following RAID levels:
• RAID 0: striped disk array
– Consists of at least two SATA or Serial Attached SCSI (SAS) storage drives
– Supported strip size: 64 KB, 128 KB, 256 KB, 512 KB, or 1 MB
– Better performance without fault tolerance
• RAID 1: mirrored disk array
– Consists of two or four SATA or SAS storage drives
– Improved read performance and 100% redundancy
• RAID 10: striped and mirrored disk array (a combination of RAID 0 and RAID 1)
– Consists of four SATA or SAS storage drives
– Data being striped across storage drive groups
– Provides both high data transfer rates and complete data redundancy
• RAID 5: block-level striped disk array with distributed parity
– Consists of at least three SATA or SAS storage drives
– Supported strip size: 64 KB, 128 KB, 256 KB, 512 KB, or 1 MB
– Better performance and fault tolerance
– Available only on some models of AVAGO MegaRAID adapters
• RAID 6: block-level striped disk array with dual distributed parity
– Consists of at least four SATA or SAS storage drives
– Supported strip size: 64 KB, 128 KB, 256 KB, 512 KB, or 1 MB
– Better performance and fault tolerance that can stand up to loss of two storage drives
– Available only on some models of AVAGO MegaRAID adapters

Creating a RAID volume

Attention: All the existing data stored on the selected drives will be erased while the RAID volume is being
created.

To create a RAID volume, do the following:

1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 33.
2. Select Advanced ➙ AVAGO MegaRAID Configuration Utility and press Enter.
3. Select Main Menu and press Enter.
4. Select Configuration Management and press Enter.
5. Select Create Virtual Drive and press Enter.
6. Select and configure the options one by one.
a. Select RAID Level: You can set the RAID level to one of the following:
• RAID0
• RAID1

42 P520 User Guide

 • RAID5
• RAID6
• RAID10

Note: Some of the RAID levels might not be displayed because the number of installed SATA
storage drives and the model of the AVAGO MegaRAID adapter vary.
b. Select Drives From: Select Unconfigured capacity or Free capacity depending on your needs and
press Enter.
c. Select Drives: Select a storage drive and press Enter. After selecting all storage drives for creating
the RAID volume, select Apply Changes and press Enter. When promoted, select Confirm and
press Enter. Then, select Yes and press Enter to save the storage drive selection. Finally, select OK
and press Enter.
d. Virtual Drive Name: You can type a preferred name for the volume name.
e. Strip Size (if applicable): Select a strip size and press Enter.
7. Select Save Configuration and press Enter. When promoted, select Confirm and press Enter. Then,
select Yes and press Enter to confirm the creation of the RAID volume.
8. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard
settings), select Yes in the window displayed, and press Enter.

Viewing the information about a RAID volume

To view the information about a RAID volume, do the following:
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 33.
2. Select Advanced ➙ AVAGO MegaRAID Configuration Utility and press Enter.
3. Select Main Menu and press Enter.
4. Select Virtual Drive Management and press Enter.
5. Select a RAID volume and press Enter to view the detailed information.

Deleting a RAID volume

Attention: All the existing data stored on the selected drives will be erased after you delete RAID volumes.

To delete a RAID volume, do the following:

1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 33.
2. Select Advanced ➙ AVAGO MegaRAID Configuration Utility.
3. Select Main Menu and press Enter.
4. Select Virtual Drive Management and press Enter.
5. Select the RAID volume that is not needed and press Enter.
6. Under Operation, select Delete Virtual Drive and press Enter.
7. Select Go and press Enter. When prompted, select Confirm and press Enter. Then, select Yes and
press Enter to delete the RAID volume.
8. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard
settings), select Yes in the window displayed, and press Enter.

Configuring RAID with Intel Virtual RAID on CPU

To configure RAID with the Intel Virtual RAID on CPU configuration utility, ensure that:

Chapter 5. Advanced configuration 43

• An upgrade key module is connected to the Virtual RAID on CPU (VROC) connector on the system board.
See “Hardware locations” on page 1.
• M.2 solid-state drives are installed in your computer.

Storage drive requirements for RAID levels

Your computer supports the following RAID levels:
• RAID 0: striped disk array
– Consists of at least two M.2 solid-state drives
– Supported strip size: 4 KB, 8 KB, 16 KB, 32 KB, 64 KB, or 128 KB
– Better performance without fault tolerance
• RAID 1: mirrored disk array
– Consists of two M.2 solid-state drives
– Improved reading performance and 100% redundancy
• RAID 10: striped and mirrored disk array (a combination of RAID 0 and RAID 1)
– Consists of four M.2 solid-state drives
– Supported strip size: 4 KB, 8 KB, 16 KB, 32 KB, or 64 KB
• RAID 5: block-level striped disk array with distributed parity
– Consists of at least three M.2 solid-state drives
– Supported strip size: 16 KB, 32 KB, 64 KB, or 128 KB
– Better performance and fault tolerance
– Available only on some models of upgrade key modules

Creating a RAID volume

Attention: All the existing data stored on the selected drives will be erased while the RAID volume is being
created.

To create a RAID volume, do the following:

1. Enable VMD for the selected M.2 solid-state drives by doing the following:
a. Start the Setup Utility program. See “Starting the Setup Utility program” on page 33.
b. Select Advanced ➙ Intel(R) VMD technology and press Enter.
c. Select each menu item and press Enter. Then, select Enabled and press Enter.
d. Select an occupied M.2 solid-state drive slot as you need and press Enter. Then, select VMD and
press Enter.
e. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the
keyboard settings), select Yes in the window displayed, and press Enter.
2. Start the Setup Utility program again. See “Starting the Setup Utility program” on page 33.
3. Select Advanced ➙ Intel Virtual RAID on CPU and press Enter.
4. Select All Intel VMD Controllers and press Enter.
5. Select Create Volumes and press Enter.
6. Select and configure the options one by one.
a. Name: You can use the default name Volume0 or type a preferred name for the RAID volume.
b. RAID Level: You can set the RAID level to one of the following:
• RAID0

44 P520 User Guide

 • RAID1
• RAID10
• RAID5

Note: Some of the RAID levels might not be displayed because the number of installed M.2 solid-
state drives and the model of the upgrade key module vary.
c. Select Disks: Select an M.2 solid-state drive and press Enter. Then, select X and press Enter to add
it to a group.
d. Stripe Size (if applicable): Select a stripe size and press Enter.
e. Capacity: Customize the capacity of the RAID volume. The default RAID volume is the largest value.
7. Select Create Volume and press Enter to create a RAID volume.
8. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard
settings), select Yes in the window displayed, and press Enter.

Viewing the information about a RAID volume

To view the information about a RAID volume, do the following:
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 33.
2. Select Advanced ➙ Intel Virtual RAID on CPU and press Enter.
3. Select RAID Volumes and press Enter.
4. Select a RAID volume and press Enter to view the detailed information.

Deleting a RAID volume

Attention: All the existing data stored on the selected drives will be erased after you delete RAID volumes.

To delete a RAID volume, do the following:

1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 33.
2. Select Advanced ➙ Intel Virtual RAID on CPU and press Enter.
3. Select Intel VROC Mananged Volumes and press Enter.
4. Under Volume Actions, select Delete and press Enter.
5. When prompted, select Yes and press Enter to confirm the deletion of the selected RAID volume.
6. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard
settings), select Yes in the window displayed, and press Enter.

Chapter 5. Advanced configuration 45

46 P520 User Guide
Chapter 6. Troubleshooting, diagnostics, and recovery
This chapter provides solutions to resolve your computer problems. Follow the steps in the basic procedure
for resolving computer problems, which helps you make good use of the troubleshooting, diagnostics, and
recovery information.

Basic procedure for resolving computer problems

It is recommended that you use the following procedure to resolve computer problems you are experiencing:
1. Ensure that:
a. The cables for all connected devices are connected correctly and securely.
b. All connected devices that require ac power are connected to properly grounded, functioning
electrical outlets.
c. All connected devices are enabled in the BIOS settings of your computer. See “Enabling or disabling
a device” on page 34.
If these actions do not resolve your problem, continue with the next step.
2. Use an antivirus program to see if your computer has been infected by a virus. If the program detects a
virus, remove the virus. If the antivirus program does not resolve your problem, continue with the next
step.
3. Go to “Troubleshooting” on page 47 and follow the instructions for the type of problem you are
experiencing. If these troubleshooting instructions do not resolve your problem, continue with the next
step.
4. Run the diagnostic program. See “Lenovo diagnostic tools” on page 54. If the diagnostic program does
not resolve your problem, continue with the next step.
5. Recover your operating system. See “Recovery information” on page 54.
6. If none of these actions solve your problem, contact the Lenovo Customer Support Center. For a list of
Lenovo Support phone numbers, go to http://www.lenovo.com/support/phone. For more information
about help, service, and technical assistance, see Chapter 8 “Getting information, help, and service” on
page 135.

Troubleshooting
Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page iii.

Use the troubleshooting information to find solutions to problems that have definite symptoms.

Startup problems

The computer does not start up when you press the power button.
Solutions:

Ensure that:
• The power cord is correctly connected to the rear of the computer and to a working electrical outlet.
• If your computer has a secondary power switch on the rear of the computer, ensure that it is switched on.
• The power indicator on the front of the computer is on.

© Copyright Lenovo 2018, 2022 47

• The computer voltage matches the voltage available at the electrical outlet for your country or region.

The operating system fails to start up.

Solution:

Ensure that the startup device sequence set in the Setup Utility program includes the device where the
operating system resides. Usually, the operating system is on the internal storage drive. For more
information, see “Changing the startup device sequence permanently” on page 37.

The computer beeps multiple times before the operating system starts up.
Solution:

Ensure that no keys are stuck.

Audio problems

The audio cannot be heard on the Windows operating system.

Solutions:
• If you are using powered external speakers that have an On/Off control, ensure that:
– The On/Off control is set to the On position.
– The speaker power cable is connected to a properly grounded, functional ac electrical outlet.
• If your external speakers have a volume control, ensure that the volume is not set too low.
• Click the volume icon in the Windows notification area on the taskbar. Ensure that the mute speakers
settings are not selected and none of the volume settings is set too low.

Note: If the volume icon is not displayed in the Windows notification area, add the icon to the notification
area. See the Windows help system.
• For some computers that have a front audio panel, ensure that the volume is not set too low.
• Ensure that your external speakers (and headphones, if used) are connected to the correct audio
connectors on the computer. Most speaker cables are color-coded to match the connectors.

Note: When external-speaker or headphone cables are connected to the audio connectors, the internal
speaker, if present, is disabled. In most cases, if an audio adapter is installed in one of the expansion
slots, the audio function built into the system board is disabled. Therefore, you must use the audio
connectors on the audio adapter.
• Ensure that the program you are running is designed for use on the Windows operating system. If the
program is designed to run in DOS, the program does not use the Windows sound feature. The program
must be configured to use Sound Blaster Pro or Sound Blaster emulation.
• Ensure that the audio device drivers are correctly installed.

The sound comes from one of the external speakers.

Solutions:
• Ensure that the speaker cable is inserted completely into the connector on the computer.
• Right-click the volume icon in the Windows notification area on the taskbar. Then, click Open Volume
Mixer and select the desired speaker. Click the Levels tab and ensure that the Balance settings are set
correctly.

Note: If the volume icon is not displayed in the Windows notification area, add the icon to the notification
area. See the Windows help system.

48 P520 User Guide

CD or DVD problems

A CD or DVD does not work.

Solutions:
• Ensure that the power cable and signal cable are securely connected to the drive.
• Ensure that the disc is inserted correctly, with its label up.
• Ensure that the disc you are using is clean. To remove dust or fingerprints, wipe the disc clean with a soft
cloth from the center to the outside. Wiping a disc in a circular motion might cause loss of data.
• Ensure that the disc you are using is not scratched or damaged. Try inserting another disc that you know
is good. If you cannot read from a known-good disc, you might have a problem with your optical drive or
the cabling to your optical drive.
• If you have multiple CD or DVD drives installed (or a combination of CD and DVD drives), try inserting the
disc into the other drive. In some cases, only one of the drives is connected to the audio subsystem.

A bootable recovery medium, such as the Product Recovery CD, cannot be used to start your
computer.
Solution:

Ensure that the CD or DVD drive is set as the top priority of the Boot Priority Order in the Setup Utility
program. Refer to “Selecting a temporary startup device” on page 38 for information about viewing and
changing the startup sequence.

Note: On some computer models, the startup sequence is permanently set and cannot be changed.

A black screen is displayed instead of the DVD video.

Solutions:
• Restart the DVD player program.
• Try a lower screen resolution or color depth.
• Close any open files, and then restart the computer.

A DVD movie does not play.

Solutions:
• Ensure that the disc surface is clean and not scratched.
• Check the disc or package for regional coding. You might need to purchase a disc with coding for the
region where you are using your computer.

No audio or only an intermittent audio comes out while a DVD movie is playing.
Solutions:
• Check the volume control settings on your computer and on your speakers.
• Ensure that the disc surface is clean and not scratched.
• Check all cable connections to and from the speakers.
• Use the DVD menu for the video to select a different audio track.

The playback is slow or choppy.

Solutions:
• Disable any background programs, such as AntiVirus or Desktop Themes.

Chapter 6. Troubleshooting, diagnostics, and recovery 49

• Ensure that video resolution is lower than 1152 x 864 pixels.

A message indicating invalid disc or no disc found is displayed.

Solutions:
• Ensure that the disc is in the drive with the shiny side of the disc facing down.
• Ensure that video resolution is lower than 1152 x 864 pixels.
• Ensure that the DVD or CD is inserted into an appropriate optical drive. For example, do not insert a DVD
into a CD-only drive.

Intermittent problems
Intermittent problems refer to the problems occur only occasionally and are difficult to repeat.

Solutions:
• Ensure that all cables and cords are securely connected to the computer and attached devices.
• Ensure that when the computer is on, the fan grill is not blocked (there is air flow around the grill), and the
fans are working. If airflow is blocked or the fans are not working, the computer might overheat.
• If Small Computer System Interface (SCSI) devices are installed, ensure that the last external device in
each SCSI chain is terminated correctly. For more information, see your SCSI documentation.

Storage drive problems

Some or all storage drives are missing from the Setup Utility program.
Solutions:
• Ensure that the signal cables and power cables for all the storage drives are connected correctly.
• If the computer is installed with SAS storage drives, ensure that the AVAGO MegaRAID adapter is
correctly connected.

The computer cannot start up from the correct storage drive or the message “No Operating System
Found” is displayed.
Solutions:
• Ensure that the signal cables and power cables for all the storage drives are connected correctly.
• Ensure that the computer starts up from the correct storage drive. Set the storage drive, on which the
operating system resides, as the first startup device in the Setup Utility program. Refer to “Changing the
startup device sequence permanently” on page 37.

Note: In rare cases, the storage drive with the operating system might get corrupted or damaged. If this
problem occurs, replace the storage drive. Refer to Chapter 7 “Hardware removal and installation” on page
57.

Ethernet LAN problems

The computer cannot connect to an Ethernet LAN.

Solutions:
• Connect the cable from the Ethernet connector to the RJ45 connector of the hub.
• Enable the Ethernet LAN feature in the Setup Utility program.
• Enable the Ethernet LAN adapter.

50 P520 User Guide

 1. Go to Control Panel and view by large icons or small icons.
2. Click Network and Sharing Center ➙ Change adapter settings.
3. Right-click the Ethernet LAN adapter icon and click Enable.
• Update or reinstall the Ethernet LAN driver. See “Keeping your computer current” on page 28.
• Install all networking software that is necessary for your network environment. Check with your LAN
administrator for the necessary networking software.
• Set the same duplex for the switch port and the adapter. If you configured the adapter for full duplex,
ensure that the switch port is also configured for full duplex. Setting the wrong duplex mode might
degrade performance, cause data loss, or result in lost connections.

When a Gigabit Ethernet model computer is used at a speed of 1000 Mbps, the Ethernet LAN
connection fails or errors occur.
Solution:

Connect the network cable to the Ethernet connector using Category 5 wiring and a 100 BASE-T hub/switch
(not 100 BASE-X).

A Gigabit Ethernet model computer should connect to the network at a speed of 1000 Mbps but at
only a speed of 100 Mbps.
Solutions:
• Try another cable.
• Set the link partner to auto-negotiate.
• Set the switch to be 802.3ab-compliant (gigabit over copper).

The Wake On LAN feature does not work.

Solution:

Enable the Wake On LAN feature in the Setup Utility program.

Wireless LAN problem

Note: The wireless LAN feature is available only on some models.

The wireless LAN feature does not work.

Solutions:
• Enable the wireless LAN feature in the Setup Utility program.
• For Windows operating system, enable the wireless LAN feature in Windows Settings. Open the Start
menu, and then click Settings ➙ Network & Internet ➙ Wi-Fi. Turn on the Wi-Fi feature.
• Enable the wireless LAN devices.
1. Right-click the Start button to open the Start context menu.
2. Click Device Manager. Type the administrator password or provide confirmation, if prompted.
3. Expand Network adapters to display all network devices.
4. Right-click each Wi-Fi devices, and then click Enable device.
• Update or reinstall the wireless LAN driver. See “Keeping your computer current” on page 28.

Bluetooth problems
Note: The Bluetooth feature is available only on some models.

Chapter 6. Troubleshooting, diagnostics, and recovery 51

The Bluetooth feature does not work.
Solutions:
• Enable the Bluetooth feature in the Setup Utility program.
• Enable the Bluetooth devices. Do the following:
1. Right-click the Start button to open the Start context menu.
2. Click Device Manager. Type the administrator password or provide confirmation if prompted.
3. Expand Bluetooth to display the Bluetooth devices. Right-click each Bluetooth device and then click
Enable device.
4. Expand Network adapters. Right-click each Bluetooth device and then click Enable device.
• Turn on the Bluetooth radio on Windows operating system. Do the following:
1. Open the Start menu.
2. Click Settings ➙ Devices ➙ Bluetooth & other devices.
3. Turn on the Bluetooth switch to enable the Bluetooth feature.
• Update or reinstall the Bluetooth driver. See “Keeping your computer current” on page 28.

No sound comes from the Bluetooth headset or headphones.

Solution:

Select the Bluetooth headset or headphones as the default audio output device in advanced sound settings.

Performance problems

Excessive fragmented files exist on the storage drives.

Solution:

Use the Windows disk defragmentation or disk optimization feature to clean up the files.

Note: Depending on the volume of the storage drives and amount of data stored on the storage drives, the
disk-defragmentation process might take up to several hours.
1. Open the Start menu.
2. Click Windows System ➙ File Explorer ➙ This PC.
3. Right-click your C drive and then click Properties.
4. Click the Tools tab.
5. Click Optimize. Select the desired drive and then click Optimize.
6. Follow the instructions on the screen.

The free storage drive space is insufficient.

Solutions:

Free up the storage drive space.

• Clean out your Inbox, Sent Items, and Deleted Items folders from your e-mail application.
• Clean up your C drive.
1. Open the Start menu.
2. Click Windows System ➙ File Explorer ➙ This PC.
3. Right-click your C drive and then click Properties.

52 P520 User Guide

 4. Check the amount of free space, and then click Disk Cleanup.
5. A list of unnecessary file categories is displayed. Select each file category you want to delete, and
then click OK.
• Turn some Windows features off or remove some unnecessary programs.
1. Go to Control Panel and view by large or small icons.
2. Click Programs and Features.
3. Do one of the following:
– To turn some Windows features off, click Turn Windows features on or off. Follow the
instructions on the screen.
– To remove some unnecessary programs, select the program you want to remove, and then click
Uninstall/Change or Uninstall.

The free memory space is insufficient.

Solutions:
• Right-click a blank area on the taskbar and open Task Manager. Then, end some tasks you are not
performing.
• Install additional memory modules. See Chapter 7 “Hardware removal and installation” on page 57. To
purchase memory modules, go to:
https://www.lenovo.com

Serial connector problem

The serial connector cannot be accessed.

Solutions:
• Connect the serial cable from the serial connector on the computer to the serial device. If the serial device
has its own power cord, connect the power cord to a grounded electrical outlet.
• Turn on the serial device and keep the device online.
• Install any programs supplied with the serial device. Refer to the documentation that comes with the serial
device for more information.
• If you added one serial-connector adapter, ensure that the adapter is installed correctly.

USB device problems

A USB device cannot be accessed.

Solutions:
• Connect the USB cable from the USB connector to the USB device. If the USB device has its own power
cord, connect the power cord to a grounded electrical outlet.
• Turn on the USB device and keep the device online.
• Install any device drivers or programs supplied with the USB device. Refer to the documentation that
comes with the USB device for more information.
• Disconnect and reconnect the USB connector to reset the USB device.
• Ensure that the Smart USB Protection function is disabled. To configure the Smart USB Protection
function, see “Using the Smart USB Protection function” on page 32.

Chapter 6. Troubleshooting, diagnostics, and recovery 53

Software and driver problems

For some programs, dates cannot be sorted in correct order.

Solution:

Some programs developed before the year 2000 use only the last two digits of a year to sort dates, assuming
the first two digits are 19. Consequently, dates cannot be sorted in correct order nowadays. Check with your
software manufacturer to see if any updates are available. Many software manufacturers make updates
available from the World Wide Web.

Some programs do not work as expected.

Solutions:
1. Check whether the problem is caused by a program.
a. Ensure that the software is compatible with your computer. Refer to the information supplied with the
software for more information.
b. Verify that other software works properly on your computer.
c. Verify that the software you are using works on another computer.
2. If the problem is caused by a program:
• Refer to the printed documentation that comes with the program or the help system of the program
for troubleshooting information.
• Update the program. See “Keeping your computer current” on page 28.
• Uninstall the program and then reinstall it. To download a program that is preinstalled on your
computer, go to https://support.lenovo.com and follow the instructions on the screen.

A device does not work properly due to device driver problems.

Solution:

Update the device driver. See “Keeping your computer current” on page 28.

Lenovo diagnostic tools

For information about Lenovo diagnostic tools, go to:
https://pcsupport.lenovo.com/lenovodiagnosticsolutions

Recovery information
This section provides instructions on how to recover your operating system.

Note: If a device does not work correctly after recovering the operating system, update the device driver.
See “Keeping your computer current” on page 28.

To recover your Windows operating system, use the following solutions:

• Use Windows recovery solutions.
– Use recovery solutions in Windows Settings.
1. Type Settings in the Windows search box and then press Enter.
2. Click Update & Security ➙ Recovery, and then follow the on-screen instructions to choose the
appropriate recovery solution.
– Use System Restore to restore system files and settings to an earlier point.

54 P520 User Guide

 1. Type Control Panel in the Windows search box and then press Enter. View by large icons or small
icons.
2. Click Recovery ➙ Open System Restore and follow the instructions on the screen.
– Use the File History tool to restore your files from a backup.

Note: If you use the File History tool to restore your files from a backup, ensure that you backed up
your data earlier with the tool.
1. Type Control Panel in the Windows search box and then press Enter. View by large icons or small
icons.
2. Click File History ➙ Restore personal files and follow the on-screen instructions.
– Use the Windows recovery environment by doing one of the following:
– After several consecutive failed boot attempts, the Windows recovery environment might start
automatically. Follow the instructions on the screen to choose the appropriate recovery solution.
– Select the recovery medium you created earlier with the Windows tool as the startup device. See
“Selecting a temporary startup device” on page 38. Then, follow the instructions on the screen to
choose the appropriate recovery solution.
• Use the recovery USB key provided by Lenovo to restore the entire storage drive to the factory-default
settings.
– If your computer comes with the recovery USB key, follow the instructions shipped with the USB key.
– If your computer does not come with the recovery USB key, contact the Lenovo Customer Support
Center to order a recovery USB key. See “Calling for service” on page 136.

Chapter 6. Troubleshooting, diagnostics, and recovery 55

56 P520 User Guide
Chapter 7. Hardware removal and installation
This chapter provides instructions on how to remove and install hardware for your computer.

Handling static-sensitive devices

Do not open the static-protective package containing the new part until the defective part has been removed
and you are ready to install the new part. Static electricity, although harmless to you, can seriously damage
computer components and options.

When you handle options and other computer components, take these precautions to avoid static-electricity
damage:
• Limit your movement. Movement can cause static electricity to build up around you.
• Always handle options and other computer components carefully. Handle PCI/PCIe cards, memory
modules, system boards, and microprocessors by the edges. Never touch any exposed circuitry.
• Prevent others from touching the options and other computer components.
• Touch the static-protective package containing the part to a metal expansion-slot cover or other
unpainted metal surface on the computer for at least two seconds. This reduces static electricity from the
package and your body before you install or replace a new part.
• When possible, remove the new part from the static-protective package, and install it directly in the
computer without setting the part down. When this is not possible, place the static-protective package on
a smooth, level surface and place the part on the package.
• Do not place the part on the computer cover or other metal surface.

Preparing your computer and removing the computer cover

Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page iii.

CAUTION:

Avoid contact with hot components inside the computer. During operation, some components
become hot enough to burn the skin. Before you open the computer cover, turn off the computer,
disconnect power, and wait approximately 10 minutes for the components to cool.

Before installing or removing any hardware component in your computer, do the following to prepare your
computer and remove the computer cover:
1. Remove any media from the drives and turn off all attached devices and the computer. Then, disconnect
all power cords from electrical outlets and disconnect all cables that are connected to the computer.
2. Unlock any locking device that secures the computer cover. See “Locking your computer” on page 29.

© Copyright Lenovo 2018, 2022 57

 3. Press the handle of the computer cover so that the handle is lifted.

Figure 9. Opening the handle on the computer cover

58 P520 User Guide

 4. Gently lift the handle and remove the cover from the chassis.

Figure 10. Removing the computer cover

Notes:
• Depending on your computer model, some of the hardware parts in the installing or replacing section
might not be available.
• Use computer parts provided only by Lenovo.
• When installing or replacing an option, use the appropriate instructions in this section along with the
instructions that come with the option.
• In most areas of the world, Lenovo requires the return of the defective CRU. Information about this will
come with the CRU or will come a few days after the CRU arrives.

Removing and installing hardware

This section provides instructions on how to remove and install hardware for your computer. You can expand
the capabilities of your computer and maintain your computer by removing or installing hardware.

Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page iii.

External options
You can connect external options to your computer, such as external speakers, a printer, or a scanner. For
some external options, you must install additional software in addition to making the physical connection.

Chapter 7. Hardware removal and installation 59

When installing an external option, see “Hardware locations” on page 1 to identify the required connector.
Then, use the instructions that come with the option to help you make the connection and install any required
software or device drivers.

Device in the flex bay

Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page iii.

The flex bay of your computer supports the following devices:

• Flex module
• Front-access storage enclosure
• Multi-drive conversion kit
• Optical drive
• Slim-optical-drive adapter
• Storage drive bracket

Note: The following instructions on how to remove or install an optical drive also apply to other supported
devices in the flex bay.

To remove or install an optical drive, do the following:

1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 57.
2. Locate the flex bay. See “Computer components” on page 7.
3. To remove the optical drive, do the following:
a. Disconnect the signal cable and the power cable from the rear of the optical drive.

Note: If you are removing other supported devices from the flex bay, disconnect any additional
cables first.

60 P520 User Guide

 b. Then, lift the tab 1 upward as shown, and push the rear of the optical drive to slide it out of the
computer.

Figure 11. Removing the optical drive

4. To install an optical drive, do the following:

Chapter 7. Hardware removal and installation 61

 a. If you are installing an optical drive into a flex bay with a plastic shield installed, press the clip as
shown to remove the plastic shield. If there is a metal static shield installed in the flex bay, remove
the metal static shield.

Figure 12. Removing the plastic shield in the flex bay

62 P520 User Guide

 b. Lift the tab 1 upward as shown, and slide the new optical drive halfway into the bay from the front of
the computer. Then, release the tabs and continue to slide the optical drive into the bay until it snaps
into position.

Figure 13. Installing the optical drive

c. Connect the signal cable and the power cable to the new optical drive.

Note: Reconnect any cables removed from other supported devices.

Figure 14. Connecting cables to the optical drive

What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 132.

Storage drive in the front-access storage enclosure

Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page iii.

Chapter 7. Hardware removal and installation 63

You can install or replace a storage drive in the front-access storage enclosure. The storage drive also can
be hot-swappable, which means that you can install or replace the drive without even turning off your
computer. Therefore, lock the enclosure cover to prevent the unexpected removal. The keys are attached at
the rear of the computer. Store the keys in a secure place.

The storage drive in the front-access storage enclosure is hot-swappable only when the following
requirements are met:
• The SATA cable of the front-access storage enclosure is connected to the eSATA connector on the
system board. To verify the cable connection, see “Preparing your computer and removing the computer
cover” on page 57 and “Parts on the system board” on page 8 for more information.
• The operating system of your computer does not reside on the storage drive installed in the front-access
storage enclosure.

Attention: If any of the above requirements are not met, do not remove or install the storage drive when the
computer is turned on. Otherwise, data on the storage drive might get damaged.

3.5-inch storage drive

To remove or install a 3.5-inch storage drive, do the following:
1. Before removing an old 3.5-inch storage drive, safely eject the old storage drive from the operating
system first. For more information, see the Windows help system.
2. Unlock the enclosure cover with the provided key as shown. Press the notch a to open the enclosure
cover.

Figure 15. Opening the front-access storage enclosure cover

3. Press the pit on the bracket cover, and then grasp the tilted cover to pull the bracket out of the front-
access storage enclosure.

Figure 16. Removing the bracket from the front-access storage enclosure

64 P520 User Guide

4. To remove the 3.5-inch storage drive, flex both sides of the bracket to remove the 3.5-inch storage drive
from the bracket.

Figure 17. Removing the 3.5-inch storage drive from the bracket

Chapter 7. Hardware removal and installation 65

 5. To install a new 3.5-inch storage drive, flex both sides of the bracket and align pins 1 on the bracket
with the corresponding holes in the new drive.

Notes:
• Ensure that the circuit board faces downward and the connectors face toward the rear of the bracket.
• Do not touch the circuit board on the storage drive during operation.

Figure 18. Installing the 3.5-inch storage drive into the bracket

6. Slide the bracket with the new 3.5-inch storage drive into the front-access storage enclosure until it
snaps into position. Press the notch to secure the enclosure cover and lock the enclosure cover with the
key.

Figure 19. Installing the 3.5-inch storage drive into the front-access storage enclosure

What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 132.

66 P520 User Guide

2.5-inch storage drive
To remove or install a 2.5-inch storage drive, do the following:
1. Before removing an old 2.5-inch storage drive, safely eject the old storage drive from the operating
system first. For more information, see the Windows help system.
2. Unlock the enclosure cover with the provided key as shown. Press the notch a to open the enclosure
cover.

Figure 20. Opening the front-access storage enclosure cover

3. Press the pit on the bracket cover, and then grasp the tilted cover to pull the bracket out of the front-
access storage enclosure.

Figure 21. Removing the bracket from the front-access storage enclosure

4. To remove the 2.5-inch storage drive, do the following:

a. Flex both sides of the bracket to remove the 2.5-inch storage drive from the bracket.

Figure 22. Removing the 2.5-inch storage drive from the bracket

Chapter 7. Hardware removal and installation 67

 b. Lift the tab 1 of the metal bracket and push the metal bracket with force as shown. Then slide the
bracket and remove it from the plastic frame.

Figure 23. Removing the metal bracket from the plastic frame of the converter

c. Carefully flex both sides of the metal bracket to remove the storage drive from the bracket.

Figure 24. Removing the storage drive from the metal bracket

5. To install a new 2.5-inch storage drive into the front-access storage enclosure, do the following:
a. Carefully flex both sides of the metal bracket and align the four tabs 1 on the metal bracket with the
corresponding holes in the new storage drive.

Note: Ensure that the connectors of the storage drive face toward the tab of the metal bracket.

Figure 25. Installing the 2.5-inch storage drive into the metal bracket

68 P520 User Guide

b. Insert the four posts 1 on the metal bracket into the corresponding slots in the plastic frame as
shown.

Figure 26. Inserting the metal bracket into the plastic frame of the converter

c. Push the metal bracket down until the tab 1 is slightly curved. Then, push the bracket with the
storage drive forward as shown until the tab 1 snaps into position.

Figure 27. Installing the metal bracket into the plastic frame of the converter

Chapter 7. Hardware removal and installation 69

 d. Flex both sides of the plastic bracket and align pins 1 on the plastic bracket with the corresponding
holes in the plastic frame of the converter.

Notes:
• Ensure that the circuit board faces downward and the connectors face toward the rear of the
bracket.
• Do not touch the circuit board on the storage drive during operation.

Figure 28. Installing the converter with the 2.5-inch storage drive into the plastic bracket

6. Slide the plastic bracket with the new 2.5-inch storage drive into the front-access storage enclosure until
it snaps into position. Press the notch to secure the enclosure cover and lock the enclosure cover with
the key.

Figure 29. Installing the bracket with the 2.5-inch storage drive into the front-access storage enclosure

What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 132.

Device in the multi-drive conversion kit

Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page iii.

70 P520 User Guide

The multi-drive conversion kit (hereafter referred to as kit) might be equipped with either one or both of the
following components:
• Slim optical drive
• Storage drive (such as hard disk drive, solid-state drive, or hybrid drive)

Slim optical drive

Note: The instructions on how to remove or install a slim optical drive in the kit also apply to the slim-optical-
drive adapter.

To remove or install a slim optical drive, do the following:

1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 57.
2. Ensure that all the cables are disconnected from the kit. Remove the kit from the front of the computer.
See “Device in the flex bay” on page 60.
3. To remove the slim optical drive from the kit, do the following:
a. Press the clip through the hole in the top of the kit as shown and push forward the slim optical drive.
Then, remove the slim optical drive out of the kit.

Figure 30. Removing the slim optical drive from the kit

b. Detach the bracket as shown to remove it from the slim optical drive.

Figure 31. Removing the bracket from the slim optical drive

4. To install a new slim optical drive into the kit, do the following:

Chapter 7. Hardware removal and installation 71

 a. Align the three tabs on the bracket with the corresponding holes in the new slim optical drive. Then,
install the bracket to the new slim optical drive.

Figure 32. Installing the bracket to the new slim optical drive

b. Insert the new slim optical drive into the kit until you hear a click. The slim optical drive is secured in
place.

Figure 33. Installing the slim optical drive into the kit

5. Slide the kit into the flex bay and reconnect the cables.

What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 132.

3.5-inch storage drive

To remove or install a 3.5-inch storage drive, do the following:
1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 57.
2. Ensure that all the cables are disconnected from the kit. Remove the kit from the front of the computer.
See “Device in the flex bay” on page 60.

72 P520 User Guide

3. Press the clip as shown to open the rear cover of the kit.

Figure 34. Opening the rear cover of the kit

4. Press both clips simultaneously toward each other and pull the conversion bracket out of the rear of the
kit.

Figure 35. Removing the conversion bracket from the kit

Chapter 7. Hardware removal and installation 73

 5. Flex both sides of the conversion bracket and then remove the 3.5-inch storage drive out of the bracket.
Do not touch the circuit board 1 on the drive.

Figure 36. Removing the 3.5-inch storage drive from the conversion bracket

6. To install a 3.5-inch storage drive, ensure that the conversion bracket is unfolded. To unfold the bracket,
do the following:
a. Remove pins 1 and install them into slots 2 .

Figure 37. Removing pins and installing them into the new slots

74 P520 User Guide

b. Release tabs 1 , 2 , and 3 from the corresponding slots.

Figure 38. Releasing tabs from the corresponding slots

c. Unfold the bracket as shown.

Figure 39. Unfolding the bracket

Chapter 7. Hardware removal and installation 75

 d. Insert tabs 1 , 2 , and 3 into the corresponding slots. Ensure that the tabs are secured in place.

Figure 40. Inserting tabs into the corresponding slots

7. To install a 3.5-inch storage drive into the conversion bracket, do the following:
a. Flex both sides of the bracket and align pins 1 , 2 , 3 , and 4 on the bracket with the corresponding
holes in the new 3.5-inch storage drive.
b. Install the new 3.5-inch storage drive into the bracket. Do not touch the circuit board 5 on the drive.

Figure 41. Installing the new 3.5-inch storage drive into the bracket

76 P520 User Guide

 8. Slide the new 3.5-inch storage drive with bracket into the kit from the rear until the drive snaps into
position.

Figure 42. Installing the new 3.5-inch storage drive with bracket into the kit

9. Pivot the rear cover of the kit inward until you hear a click. Ensure that the rear cover is secured in place.

Figure 43. Pivoting the rear cover inward

10. Slide the kit into the flex bay and reconnect the cables.

What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 132.

2.5-inch storage drive

To remove or install a 2.5-inch storage drive, do the following:
1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 57.
2. Ensure that all the cables are disconnected from the kit. Remove the kit from the front of the computer.
See “Device in the flex bay” on page 60.

Chapter 7. Hardware removal and installation 77

 3. Press the clip as shown to open the rear cover of the kit.

Figure 44. Opening the rear cover of the kit

4. Press both clips simultaneously toward each other and pull the conversion bracket out of the rear of the
kit.

Figure 45. Removing the conversion bracket from the kit

5. To remove the 2.5-inch storage drive, flex both sides of the conversion bracket and then remove the
drive out of the bracket. Do not touch the circuit board on the drive.

Figure 46. Removing the 2.5-inch storage drive from the bracket

78 P520 User Guide

6. To install a 2.5-inch storage drive, ensure that the conversion bracket is folded. To fold the bracket, do
the following:
a. Remove pins 1 and install them into slots 2 .

Figure 47. Removing pins and installing them into the new slots

b. Pivot the bracket as shown to release tabs 1 , 2 , and 3 from the slots.

Figure 48. Pivoting the bracket

c. Fold the bracket as shown.

Figure 49. Folding the bracket

Chapter 7. Hardware removal and installation 79

 d. Insert tabs 1 , 2 , and 3 into the corresponding slots. Ensure that the tabs are secured in place.

Figure 50. Inserting the tabs into the corresponding slots

7. To install a 2.5-inch storage drive into the conversion bracket, do the following:
a. Flex both sides of the bracket and align pins 1 , 2 , 3 , and 4 on the bracket with the corresponding
holes in the new 2.5-inch storage drive.
b. Install the new 2.5-inch storage drive into the bracket. Do not touch the circuit board 5 on the drive.

Figure 51. Installing the new 2.5-inch storage drive into the bracket

80 P520 User Guide

 8. Slide the new 2.5-inch storage drive with bracket into the kit from the rear until the drive snaps into
position.

Figure 52. Installing the new 2.5-inch storage drive with bracket into the kit

9. Pivot the rear cover of the kit inward until you hear a click. Ensure that the rear cover is secured in place.

Figure 53. Pivoting the rear cover inward

10. Slide the kit into the flex bay and reconnect the cables.

What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 132.

Cover presence switch

Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page iii.

To remove or install the cover presence switch, do the following:

1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 57.
2. To remove the cover presence switch, do the following:

Chapter 7. Hardware removal and installation 81

 a. Locate the cover presence switch. See “Computer components” on page 7.
b. Disconnect the cover presence switch cable from the system board.
c. Slide the cover presence switch as shown to remove it from the computer chassis.

Figure 54. Removing the cover presence switch

3. To install a new cover presence switch, do the following:

a. Align the two notches in the new cover presence switch with the two tabs on the computer chassis.
Then, push the new cover presence switch inward until it is seated securely between the tabs.

Figure 55. Installing the cover presence switch

b. Connect the cable of the new cover presence switch to the cover presence switch connector on the
system board. See “Parts on the system board” on page 8.

What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 132.

82 P520 User Guide

Storage drive in a storage drive bay
Your computer supports 3.5-inch hard disk drive, 3.5-inch hybrid drive, 2.5-inch hard disk drive, or 2.5-inch
solid-state drive.

3.5-inch storage drive

To remove or install a 3.5-inch storage drive, do the following:
1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 57.
2. Locate the storage drive bay. See “Internal storage drives” on page 10.
3. Ensure that all the cables are disconnected from the storage drive. Press both clips simultaneously
toward each other and pull the conversion bracket out of the storage drive bay.

Figure 56. Removing the conversion bracket

4. Flex both sides of the conversion bracket to remove the 3.5-inch storage drive from the bracket. Do not
touch the circuit board 1 on the drive.

Figure 57. Removing the storage drive from the conversion bracket

Chapter 7. Hardware removal and installation 83

 5. To install a 3.5-inch storage drive, ensure that the conversion bracket is unfolded. To unfold the bracket,
do the following:
a. Remove the pin 1 and install it into the slot 2 .

Figure 58. Removing the pin and installing it into the new slot

b. Release tabs 1 , 2 , and 3 from the corresponding slots.

Figure 59. Releasing tabs from the corresponding slots

84 P520 User Guide

c. Unfold the bracket as shown.

Figure 60. Unfolding the bracket

d. Insert tabs 1 , 2 , and 3 into the corresponding slots. Ensure that the tabs are secured in place.

Figure 61. Inserting tabs into the corresponding slots

Chapter 7. Hardware removal and installation 85

 6. To install a 3.5-inch storage drive into the conversion bracket, do the following:
a. Flex both sides of the bracket and align pins 1 , 2 , 3 , and 4 on the bracket with the corresponding
holes in the new 3.5-inch storage drive.
b. Install the new 3.5-inch storage drive into the bracket. Do not touch the circuit board 5 on the drive.

Figure 62. Installing the new 3.5-inch storage drive into the bracket

7. Ensure that the connectors on the storage drives are on the upper side. Then, slide the new 3.5-inch
storage drive with the conversion bracket into the storage drive bay until the drive snaps into position.

Figure 63. Installing the new 3.5-inch storage drive with bracket into the storage drive bay

8. Connect the signal cable and the power cable to the new storage drive.

86 P520 User Guide

What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 132.

2.5-inch storage drive

To remove or install a 2.5-inch storage drive in a conversion bracket, do the following:
1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 57.
2. Locate the storage drive bay. See “Internal storage drives” on page 10.
3. Ensure that all the cables are disconnected from the storage drive. Press both clips simultaneously
toward each other and pull the conversion bracket out of the storage drive bay.

Figure 64. Removing the conversion bracket

4. Flex both sides of the conversion bracket to remove the 2.5-inch storage drive from the bracket.

Figure 65. Removing the storage drive from the conversion bracket

5. To install a 2.5-inch storage drive, ensure that the conversion bracket is folded. To fold the bracket, do
the following:

Chapter 7. Hardware removal and installation 87

 a. Remove the pin 1 and install it into the slot 2 .

Figure 66. Removing the pin and installing it into the new slot

b. Pivot the bracket as shown to release tabs 1 , 2 , and 3 from the slots.

Figure 67. Pivoting the bracket

88 P520 User Guide

c. Fold the bracket as shown.

Figure 68. Folding the bracket

d. Insert tabs 1 , 2 , and 3 into the corresponding slots. Ensure that the tabs are secured in place.

Figure 69. Inserting the tabs into the corresponding slots

Chapter 7. Hardware removal and installation 89

 6. To install a 2.5-inch storage drive into the conversion bracket, do the following:
a. Flex both sides of the bracket and align pins 1 , 2 , 3 , and 4 on the bracket with the corresponding
holes in the new 2.5-inch storage drive.
b. Install the new 2.5-inch storage drive into the bracket. Do not touch the circuit board on the drive.

Figure 70. Installing the new 2.5-inch storage drive into the bracket

7. Ensure that the connectors on the storage drives are on the upper side. Slide the conversion bracket
with the new 2.5-inch storage drive into the storage drive bay until it snaps into position.

Figure 71. Installing the storage drive with conversion bracket into the storage drive bay

8. Connect the signal cable and the power cable to the new storage drive.

What to do next:

90 P520 User Guide

• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 132.

Storage drive cage

Your computer might come with an optional storage drive cage. To remove or install the optional storage
drive cage, do the following:
1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 57.
2. Remove the front fan assembly. See “Front fan assembly” on page 119.
3. Locate the storage drive cage. See “Computer components” on page 7.
4. Ensure that all the cables are disconnected from the storage drives. Slide the storage drives out of the
chassis. See “Storage drive in a storage drive bay” on page 83.
5. To remove the storage drive cage, do the following:
a. Remove the three screws that secure the storage drive cage.

Figure 72. Removing the screws

Chapter 7. Hardware removal and installation 91

 b. Pull the storage drive cage upward. Then gently slide the storage drive cage out of the chassis.

Figure 73. Removing the storage drive cage

6. To install a storage drive cage, do the following:

a. Place the upper edge of the storage drive cage under the front-fan-assembly retainer as shown.

Figure 74. Placing the upper edge of the storage drive cage under the retainer

92 P520 User Guide

 b. Gently push the storage drive cage inward until it cannot be pushed any further. Then press the drive
cage downward.

Figure 75. Installing the storage drive cage

c. Ensure that the retaining latches on the chassis snap in position. Then install the three screws into
the aligned screw holes to secure the storage drive cage.

Figure 76. Securing the storage drive cage with three screws

7. Slide the storage drives into the storage drive cage. Reconnect the removed cables to the storage
drives. See “Storage drive in a storage drive bay” on page 83.
8. Reinstall the front fan assembly.

Chapter 7. Hardware removal and installation 93

What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 132.

M.2 solid-state drive

Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page iii.

An M.2 solid-state drive can be installed in the storage drive bracket, on the system board or on an M.2
solid-state drive PCIe adapter. The instructions on how to install or replace a M.2 solid-state drive also apply
to the Intel Optane memory. Before replacing the Intel Optane memory, ensure that you disable the Intel
Optane memory from the Intel Rapid Storage Technology (Intel RST) Console. Otherwise, all data on the
storage drive will be lost.

M.2 solid-state drive in the storage drive bracket

To remove or install an M.2 solid-state drive, do the following:
1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 57.
2. To remove the failing M.2 solid-state drive, do the following:

94 P520 User Guide

a. Unlock the M.2 solid-state drive carrier with the provided key as shown. Store the key in a secure
place for later use. Press the eject button to eject the carrier from the storage drive bracket. Then,
grasp the M.2 solid-state drive carrier by its edge and gently pull it out of the bracket.

Figure 77. Removing the M.2 solid-state drive carrier

b. Remove two screws and slide the cover as shown to remove the cover from the carrier.

Figure 78. Removing the cover of the M.2 solid-state drive carrier

Chapter 7. Hardware removal and installation 95

 c. Loosen the screw that secures the M.2 solid-state drive. Then, remove the M.2 solid-state drive out
of the slot at an angle of about 20 degrees.

Note: Do not touch the circuit board of the M.2 solid-state drive.

Figure 79. Removing the M.2 solid-state drive

3. To install the M.2 solid-state drive, do the following:

a. Insert the new M.2 solid-state drive into the slot at an angle of about 20 degrees. Pivot the M.2 solid-
state drive downward. Then, tighten the screw to secure the M.2 solid-state drive.

Figure 80. Installing the M.2 solid-state drive

96 P520 User Guide

 b. Reinstall the cover of the carrier as shown and reinstall the screws to secure the cover.

Figure 81. Installing the cover of the M.2 solid-state drive carrier

c. Reinstall the carrier into the bracket as shown until it snaps in to position. Lock the carrier with the
key. Always store the key in a secure place.

Figure 82. Reinstalling the M.2 solid-state drive carrier

M.2 solid-state drive on the system board

To remove or install an M.2 solid-state drive on the system board, do the following:

Chapter 7. Hardware removal and installation 97

 1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 57.
2. Lay the computer on its side for easier access to the M.2 solid-state drive slots.
3. Locate the M.2 solid-state drive. See “Computer components” on page 7.
4. Turn the mounting stud 90-degree counterclockwise to release the heat sink. Then, remove the heat sink
from the system board.

Figure 83. Removing the heat sink

5. To remove the M.2 solid-state drive, do the following:

a. Loosen the screw that secures the M.2 solid-state drive 1 .
b. Remove the M.2 solid-state drive with the screw holder from the M.2 solid-state drive slot 2 .
c. Remove the screw holder from the M.2 solid-state drive 3 .

Figure 84. Removing the M.2 solid-state drive

6. To install an M.2 solid-state drive, do the following:

98 P520 User Guide

a. If necessary, remove the film that protects the thermal pad. Align the notch 1 in the screw holder
with the corresponding notch 2 in the M.2 solid-state drive. Insert the screw holder onto the new M.2
solid-state drive as shown.

Figure 85. Inserting the screw holder onto the M.2 solid-state drive

b. Hold the new drive by its edges and ensure that the circuit board side is facing upward. Align the
notch 1 in the new drive with the slot key 2 in the M.2 slot. Insert the drive into the corresponding
slot at an angle of about 20 degrees until it is firmly secured. Pivot the M.2 solid-state drive
downward.

Notes:
• Do not touch the circuit board of the M.2 solid-state drive.
• If only one M.2 solid-state drive is installed, ensure that the drive is installed in the M.2 solid-state
drive slot 1 ( 21 ). See “Parts on the system board” on page 8.

Figure 86. Installing the M.2 solid-state drive

Chapter 7. Hardware removal and installation 99

 c. Tighten the screw to secure the new M.2 solid-state drive.

Note: Do not overtighten the screw.

Figure 87. Securing the M.2 solid-state drive

d. If necessary, remove the film that protects the thermal pad on the heat sink. Insert the two hooks on
the heat sink into the corresponding holes as shown 1 . Then, press the heat sink downward 2 .
Ensure that the mounting stud on the heat sink is aligned with the hole in the system board.

Figure 88. Installing the heat sink onto the system board

100 P520 User Guide

 e. Press the mounting stud downward and turn the mounting stud 90-degree clockwise to secure the
heat sink to the system board.

Figure 89. Securing the heat sink to the system board

What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 132.

M.2 solid-state drive in an M.2 solid-state drive PCIe adapter

Install M.2 solid-state drives in the alphabetic order as shown.

Figure 90. M.2 solid-state drive installation order

To remove or install an M.2 solid-state drive in the M.2 solid-state drive PCIe adapter, do the following:
1. Remove the M.2 solid-state drive PCIe adapter from the PCIe card slot. See “Full-length PCIe card” on
page 113.

Chapter 7. Hardware removal and installation 101

 2. Slide the cover latches to the open position. Then, pivot the cover as shown until it stops.

Figure 91. Opening the cover

3. Loosen the screws that secure the M.2 solid-state drive heat sink. Then, remove the heat sink as shown.

Figure 92. Removing the heat sink

102 P520 User Guide

4. To remove the M.2 solid-state drive, pull the handle of the retention latch outward to release the M.2
solid-state drive. Then, remove the M.2 solid-state drive from the PCIe adapter.

Figure 93. Removing the M.2 solid-state drive

5. To install an M.2 solid-state drive, do the following:

a. If necessary, move the retention latch to an appropriate location to suit the length of the new M.2
solid-state drive.

Figure 94. Adjusting the location of the retention latch on the PCIe adapter

b. If necessary, remove the film on the thermal pad on which you want to install the M.2 solid-state
drive.

Chapter 7. Hardware removal and installation 103

 c. Pull the handle of the retention latch outward to the open position.

Figure 95. Opening the retention latch

d. Hold the new M.2 solid-state drive by its edges and ensure that the circuit board side is facing
upward. Align the notch in the new M.2 solid-state drive with the slot key in the M.2 slot. Insert the
drive into the corresponding slot on the PCIe adapter until it is firmly seated. Then, insert the plug of
the retention latch into the hole to secure the new drive.

Note: Do not touch the circuit board of the M.2 solid-state drive.

Figure 96. Installing the M.2 solid-state drive

104 P520 User Guide

 6. Install the heat sink as shown. Then tighten the screws to secure the heat sink.

Figure 97. Installing the heat sink onto the PCIe adapter

7. Install the cover as shown. Then, slide the cover latches to the locked position.

Figure 98. Closing the cover

8. Install the M.2 solid-state drive PCIe adapter in a PCIe x16 card slot on the system board. See “Parts on
the system board” on page 8 and “Full-length PCIe card” on page 113.

What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 132.

Power supply assembly

Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page iii.

Chapter 7. Hardware removal and installation 105

Although there are no moving parts in your computer after the power cord has been disconnected, the
following warnings are required for your safety.

CAUTION:

Keep fingers and other parts of your body away from hazardous, moving parts. If you suffer an injury,
seek medical care immediately.

DANGER

Disconnect all power cords from electrical outlets before removing the computer cover or any part
that has the above label attached.

DO NOT disassemble components that have the above label attached. There are no serviceable parts inside
these components.

Your product is designed for safe use. However, hazardous voltage, current, and energy levels are present
inside any component that has this label attached. Disassembling of these components might cause fire or
might even result in death. If you suspect a problem with one of these parts, contact a service technician.

To remove or install the power supply assembly, do the following:

1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 57.
2. To remove the power supply, pull the handle on the power supply assembly and pivot it downward as
shown. Then, pull the entire power supply assembly out of the chassis.

Figure 99. Removing the power supply assembly

3. Ensure that the new power supply assembly is the correct replacement.

106 P520 User Guide

 4. To install a new power supply, insert the new power supply assembly with the handle open into the
chassis. Then, pivot the handle as shown to fully install the new power supply assembly into position.

Note: When pivoting the handle to the closed position, push hard if you feel resistance.

Figure 100. Installing the power supply assembly

What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 132.

PCIe card
Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page iii.

Your computer comes with the following combinations: one standard PCI card slot, two PCIe 3.0 x4 card
slots, one PCIe 3.0 x8 card slot, and two PCIe 3.0 x16 card slots.

Chapter 7. Hardware removal and installation 107

Install PCIe cards according to the corresponding slot types and the following illustrated installation order:

Figure 101. PCIe card installation order

Notes:
• The instructions on how to remove or install a PCIe card also applies to the PCI card.
• If your computer comes with a full-length PCIe card, refer to “Full-length PCIe card” on page 113 for its
replacement instructions.

To remove or install a PCIe card, do the following:

1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 57.
2. Lay the computer on its side for easier access to the system board.

108 P520 User Guide

3. To remove a PCIe card retainer, pull and pivot the tab on the front fan assembly as shown to open the
latch inside.

Figure 102. Opening the latch in the front fan assembly

Gently pull the PCIe card retainer out of the slot in the front fan assembly and then remove the card
retainer from the PCIe card latch.

Note: The PCIe card retainer is only available on some models.

Figure 103. Removing the PCIe card retainer

4. To remove the PCIe card, do the following:

Chapter 7. Hardware removal and installation 109

 a. Lift the plastic PCIe card latch at the rear of the computer. Then, pivot the latch outward to rest it on
the edge of the rear panel.

Figure 104. Opening the PCIe card latch

b. If the PCIe card is connected to another device, disconnect the cable from the card first.

110 P520 User Guide

 c. If the old PCIe card is held in place by a retaining latch, press the card retaining latch 1 as shown to
disengage the latch. Then grasp the card and gently pull it out of the slot.

Note: The card might fit tightly into the slot. If necessary, alternately move each side of the card a
small amount until the card is removed from the slot.

Figure 105. Removing a PCIe card

5. To install a new PCIe card, do the following:

a. Remove the new PCIe card from its static-protective package.

Chapter 7. Hardware removal and installation 111

 b. Lift the plastic PCIe card latch at the rear of the computer. Then, pivot the latch outward to rest it on
the edge of the rear panel.

Figure 106. Opening the PCIe card latch

c. Remove the appropriate metal slot cover. Install the new card into the appropriate slot on the system
board. See “Parts on the system board” on page 8.
d. Pivot the PCIe card latch and push it back in until it snaps into position.
e. If the new PCIe card needs to be connected to another device, connect the cable of the device to the
new PCIe card.

112 P520 User Guide

 6. To install a PCIe card retainer, insert the corresponding end of the PCIe card retainer into the gaps in the
PCIe card latch as shown. Pivot the retainer downward to insert the part a into the corresponding slot in
the front fan assembly. Then, pivot the tab on the front fan assembly to close the latch inside.

Figure 107. Installing the PCIe card retainer

What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 132.

Full-length PCIe card

Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page iii.

Your computer comes with the following combinations: one standard PCI card slot, two PCIe 3.0 x4 card
slots, one PCIe 3.0 x8 card slot, and two PCIe 3.0 x16 card slots.

To remove or install a full-length PCIe card, do the following:

1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 57.
2. Lay the computer on its side for easier access to the system board.

Chapter 7. Hardware removal and installation 113

 3. Lift the plastic PCIe card latch at the rear of the computer. Then, pivot the latch outward to rest it on the
edge of the rear panel.

Figure 108. Opening the PCIe card latch

4. Pull and pivot the tab on the front fan assembly as shown to open the latch inside.

Figure 109. Opening the latch in the front fan assembly

114 P520 User Guide

 5. To remove a full-length PCIe card, disconnect the power cable from the card first. Press the card
retaining latch as shown to disengage the latch, and grasp the old card and gently pull it out of the slot.

Notes:
• Remove any parts that might prevent your access to the latch.
• The card might fit tightly into the slot. If necessary, alternately move each side of the card a small
amount until the card is removed from the slot.

Figure 110. Removing a full-length PCIe card

6. To install a full-length PCIe card, do the following:

a. If you are installing a new full-length PCIe card, remove the appropriate metal slot cover.
b. Remove the new full-length PCIe card from its static-protective package.
c. Align the extender on the new full-length PCIe card with the corresponding slot in the front fan
assembly. Then, install the new card into the appropriate slot on the system board. See “Parts on the
system board” on page 8.

Note: It is recommended that you install the full-length PCIe card into a PCIe 3.0 x16 card slot for
best performance.
7. Pivot the PCIe card latch and push it back in until it snaps into position. Then, pivot the tab on the front
fan assembly to close the latch inside.
8. Connect one end of the power cable to the new full-length PCIe card and the other end to the
appropriate power connector on the system board. See “Parts on the system board” on page 8.

What to do next:

Chapter 7. Hardware removal and installation 115

• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 132.

Heat-sink-and-fan assembly
Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page iii.

CAUTION:

Avoid contact with hot components inside the computer. During operation, some components
become hot enough to burn the skin. Before you open the computer cover, turn off the computer,
disconnect power, and wait approximately 10 minutes for the components to cool.

To remove or install the heat-sink-and-fan assembly, do the following:

1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 57.
2. Lay the computer on its side for easier access to the system board.
3. Locate the heat-sink-and-fan assembly. See “Computer components” on page 7.
4. Disconnect the heat-sink-and-fan-assembly cable from the microprocessor fan connector on the
system board.
5. Remove the four screws that secure the heat-sink-and-fan assembly to the system board in diagonal
sequence. For example,
a. Partially remove screw 1 , then fully remove screw 2 , and then fully remove screw 1 .
b. Partially remove screw 3 , then fully remove screw 4 , and then fully remove screw 3 .

Note: The illustration might be slightly different from your computer.

Figure 111. Removing the heat-sink-and-fan assembly

6. Carefully remove the heat-sink-and-fan assembly to avoid any possible damage to the system board.

Notes:
• The four screws cannot be removed from the heat-sink-and-fan assembly.

116 P520 User Guide

 • You might have to gently twist the heat-sink-and-fan assembly to free it from the microprocessor.
• Do not touch the thermal grease while handling the heat-sink-and-fan assembly.
7. Apply appropriate amount of thermal grease to the new heat-sink-and-fan assembly.
8. Position the new heat-sink-and-fan assembly on the system board so that the four screws are aligned
with the holes in the system board.

Note: Ensure that the heat-sink-and-fan assembly cable is toward the microprocessor fan connector on
the system board.
9. Install the four screws to secure the new heat-sink-and-fan assembly in diagonal sequence. Do not
over-tighten the screws.
a. Partially tighten screw 1 , then fully tighten screw 2 , and then fully tighten screw 1 .
b. Partially tighten screw 3 , then fully tighten screw 4 , and then fully tighten screw 3 .
10. Connect the heat-sink-and-fan-assembly cable to the microprocessor fan connector on the system
board. See “Parts on the system board” on page 8.

What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 132.

Super capacitor module

Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page iii.

To remove or install the super capacitor module, do the following:

1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 57.
2. Lay the computer on its side for easier access to the super capacitor module.
3. To remove the super capacitor module, do the following:
a. Pull and pivot the tab on the front fan assembly as shown to open the latch inside.

Figure 112. Opening the latch in the front fan assembly

Chapter 7. Hardware removal and installation 117

 b. Disconnect the super-capacitor-module cable from the RAID adapter. Then, remove the holder with
the failing super capacitor module.

Figure 113. Removing the super capacitor module

4. To install a new super capacitor module, do the following:

a. Touch the static-protective package that contains the new super capacitor module and its holder to
any unpainted surface on the outside of the computer. Then, remove the new super capacitor
module and its holder from the package.
b. Pull and pivot the tab on the front fan assembly as shown to open the latch inside.

Figure 114. Opening the latch in the front fan assembly

c. Connect the super-capacitor-module cable to the super capacitor module connector on the RAID
adapter.

118 P520 User Guide

 d. Insert the corresponding end of the holder into the gaps in the PCIe card latch as shown. Pivot the
holder downward to insert the part a into the corresponding slot in the front fan assembly. Then,
pivot the tab on the front fan assembly to secure the holder.

Figure 115. Installing the super capacitor module

What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 132.

Front fan assembly

Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page iii.

CAUTION:

Keep fingers and other parts of your body away from hazardous, moving parts. If you suffer an injury,
seek medical care immediately.

To remove or install the front fan assembly, do the following:

1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 57.
2. Remove the following devices if any:
• Full-length PCIe cards, see “Full-length PCIe card” on page 113
• PCIe card retainer, see “PCIe card” on page 107
• Super capacity module, see “Super capacitor module” on page 117
3. To remove the front fan assembly, do the following:

Chapter 7. Hardware removal and installation 119

 a. Pull the front fan assembly by the handle to slide it out of the computer chassis.

Note: When you slide out the front fan assembly, avoid pulling the front-fan-assembly cable.

Figure 116. Removing the front fan assembly

b. Disconnect the front-fan-assembly cable from the front-fan-assembly connector on the system
board.
4. To install a new front fan assembly, do the following:
a. Connect the cable of the new front fan assembly to the front-fan-assembly connector on the system
board. See “Parts on the system board” on page 8.
b. Align the top and bottom edges of the new front fan assembly with the front-fan-assembly retainer in
the computer chassis. Then, slide the new front fan assembly inward until it is secured in position.

Figure 117. Installing the front fan assembly

5. Reinstall the M.2 solid-state drive holder, the full-length PCIe cards, the PCIe card retainer, and the
super capacitor module if you have removed them.

120 P520 User Guide

What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 132.

Rear fan assembly

Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page iii.

CAUTION:

Keep fingers and other parts of your body away from hazardous, moving parts. If you suffer an injury,
seek medical care immediately.

To remove or install the rear fan assembly, do the following:

1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 57.
2. Locate the rear fan assembly. See “Computer components” on page 7.
3. To remove the rear fan assembly, do the following:
a. Locate and disconnect the rear-fan-assembly cable from the rear-fan-assembly connector on the
system board.
b. The rear fan assembly is attached to the chassis by four rubber mounts. Stretch the tips of the rubber
mounts and gently pull the rear fan assembly out of the chassis.

Figure 118. Removing the rear fan assembly

4. To install a new rear fan assembly, do the following:

Chapter 7. Hardware removal and installation 121

 a. Align the rubber mounts with the corresponding holes in the chassis and push the rubber mounts
through the holes. Rotate and pull the tips of the rubber mounts until the rear fan assembly is
secured.

Figure 119. Installing the rear fan assembly

b. Connect the rear-fan-assembly cable to the rear-fan-assembly connector on the system board. See
“Parts on the system board” on page 8.

What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 132.

Memory module
Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page iii.

Your computer has eight slots for installing DDR4 RDIMMs that provide up to a maximum of 256 GB system
memory. When removing or installing a memory module, use the following guidelines:
• Use 8 GB, 16 GB, or 32 GB DDR4 ECC RDIMMs in any combination up to a maximum of 256 GB.

122 P520 User Guide

• Always install DIMMs in the following order as illustrated:

Figure 120. Memory module installation order

To remove or install a memory module, do the following:

1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 57.
2. Lay the computer on its side for easier access to the system board.
3. Locate the memory module slot. See “Parts on the system board” on page 8.
4. To remove the memory module, open the retaining clips and gently pull the memory module out of the
memory slot.

Figure 121. Removing a memory module

5. To install a memory module, do the following:

Chapter 7. Hardware removal and installation 123

 a. Open the retaining clips of the memory slot into which you want to install the memory module.

Figure 122. Opening the retaining clips

b. Position the new memory module over the memory slot. Ensure that the notch 1 on the memory
module aligns correctly with the slot key 2 on the system board. Push the memory module straight
down into the slot until the retaining clips close.

Figure 123. Installing a memory module

What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 132.

Coin-cell battery
Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page iii.

Your computer has a special type of memory that maintains the date, time, and settings for built-in features,
such as parallel-connector assignments (configuration). A coin-cell battery keeps this information active
when you turn off the computer.

The coin-cell battery normally requires no charging or maintenance throughout its life; however, no battery
lasts forever. If the coin-cell battery fails, the date and time information is lost.

Refer to the “Lithium coin cell battery notice” in the Safety, Warranty, and Setup Guide for information about
replacing and disposing of the battery.

124 P520 User Guide

To remove or install the coin-cell battery, do the following:
1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 57.
2. Locate the coin-cell battery. See “Parts on the system board” on page 8.
3. Remove any parts that might impede your access to the coin-cell battery. Depending on your computer
model, you might need to remove the following parts for easier access to the coin-cell battery.
• “PCIe card” on page 107
• “Full-length PCIe card” on page 113
• “Super capacitor module” on page 117
4. Remove the old coin-cell battery as shown.

Figure 124. Removing the coin-cell battery

5. Install a new coin-cell battery as shown.

Figure 125. Installing a coin-cell battery

6. Reinstall the PCIe cards or the super capacitor module if you have removed them. See “PCIe card” on
page 107, “Full-length PCIe card” on page 113, or “Super capacitor module” on page 117.
7. Reinstall the computer cover and connect the cables. See “Completing the parts replacement” on page
132.

Note: When the computer is turned on for the first time after the coin-cell battery is replaced, an error
message might be displayed. This is normal after the coin-cell battery is replaced.
8. Turn on the computer and all attached devices.
9. Use the Setup Utility program to set the date and time. See “Using the Setup Utility program” on page
33.

Wi-Fi units
Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page iii.

The Wi-Fi units include a Wi-Fi adapter, a Wi-Fi card, and a Wi-Fi antenna.

To remove or install the Wi-Fi units, do the following:

1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 57.

Chapter 7. Hardware removal and installation 125

 2. To remove the Wi-Fi antenna, unscrew the Wi-Fi antenna cable from the rear of the computer.

Figure 126. Removing the Wi-Fi antenna

126 P520 User Guide

3. If your computer comes with a Wi-Fi card that supports the Bluetooth function, disconnect the Bluetooth
cable from the Wi-Fi adapter.

Figure 127. Disconnecting the Bluetooth cable

4. To remove the Wi-Fi adapter, lift the plastic PCIe card latch at the rear of the computer. Then, pivot the
latch outward to rest it on the edge of the rear panel.

Chapter 7. Hardware removal and installation 127

 Figure 128. Opening the PCIe card latch

128 P520 User Guide

Grasp the Wi-Fi adapter that is installed and gently pull it out of the slot.

Note: The card might fit tightly into the slot. If necessary, alternately move each side of the card a small
amount until the card is removed from the slot.

Figure 129. Removing the Wi-Fi adapter

Chapter 7. Hardware removal and installation 129

 5. To remove the Wi-Fi card, do the following:
a. Disconnect the two Wi-Fi antenna cables from the Wi-Fi card.
b. Remove the two screws that secure the Wi-Fi card to the Wi-Fi adapter.
c. Gently pull the Wi-Fi card out of the mini PCIe slot.

Figure 130. Removing the Wi-Fi card

6. To install a new Wi-Fi card, do the following:

a. Insert the Wi-Fi card into the mini PCIe slot on the Wi-Fi adapter.
b. Install the two screws to secure the Wi-Fi card to the Wi-Fi adapter.
c. Connect the two Wi-Fi antenna cables to the Wi-Fi card.

Figure 131. Installing a Wi-Fi card

130 P520 User Guide

7. To install the Wi-Fi adapter, install the Wi-Fi adapter into the PCIe card slot on the system board. See
“Parts on the system board” on page 8. Then, pivot the PCIe card latch and push it back in until it snaps
into position.

Figure 132. Installing the Wi-Fi adapter

8. If the installed Wi-Fi card supports the Bluetooth function, connect a Bluetooth cable to the Wi-Fi
adapter.

Note: The Bluetooth cable connects the Bluetooth connector on the Wi-Fi adapter to one of the internal
USB 3.0 connectors on the system board. See “Parts on the system board” on page 8.

Chapter 7. Hardware removal and installation 131

 9. Attach the Wi-Fi antenna cable connectors 1 to the corresponding Wi-Fi antenna connectors 2 as
shown.

Figure 133. Installing the Wi-Fi antenna

10. Tighten the Wi-Fi antenna cable connectors to secure them to the rear of the computer.

What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 132.

Completing the parts replacement

CAUTION:

After replacing a CRU, reinstall all protective covers, including the computer cover, before connecting
power and operating the computer. This action is important to help prevent unexpected electrical
shock and help ensure the containment of an unexpected fire that could happen under extremely rare
conditions.

After completing the installation or replacement for all parts, reinstall the computer cover and reconnect
cables. Depending on the parts you installed or replaced, you might need to confirm the updated information
in the Setup Utility program. Refer to “Using the Setup Utility program” on page 33.

To reinstall the computer cover and reconnect cables to your computer, do the following:

132 P520 User Guide

1. Ensure that all components have been reassembled correctly and that no tools or loose screws are left
inside your computer. See “Computer components” on page 7 for the locations of various components
in your computer.
2. Ensure that the cables are routed correctly before reinstalling the computer cover. Keep cables clear of
the hinges and sides of the computer chassis to avoid interference with reinstalling the computer cover.
3. Hold the computer cover with the handle and position the computer cover on the chassis. Insert the tabs
on the bottom of the cover into the corresponding slots on the chassis.

Figure 134. Positioning the computer cover

Chapter 7. Hardware removal and installation 133

 4. Pivot the cover downward. Press the handle of the computer cover so that the computer cover is locked.

Figure 135. Reinstalling the computer cover

5. Place the computer in an upright position.

6. If there is any locking device available, lock the computer cover. See “Locking your computer” on page
29.
7. Reconnect the external cables and power cords to the corresponding connectors on the computer. See
“Hardware locations” on page 1.
8. Update the configuration of your computer if necessary. See “Using the Setup Utility program” on page
33.
9. If a newly installed hardware component does not work correctly, update the device driver.

134 P520 User Guide

Chapter 8. Getting information, help, and service
This chapter provides information about getting help and support from Lenovo.

Information resources
You can use the information in this section to access useful resources relating to your computing needs.

Accessing the user guide in various languages

To access the user guide in various languages, go to:
https://support.lenovo.com

Windows help system

The Windows help system provides you with detailed information about using the Windows operating
system.

Note: Using the help for Windows operating system requires an active Internet connection.

To access the Windows help system, do the following:

1. Type Get Help or Tips in the Windows search box and press Enter.

Safety and warranty

The Safety, Warranty, and Setup Guide provided with your computer contains important safety information,
product warranty terms, initial setup procedure, and legal notices. Ensure that you read and understand all
safety information in the Safety, Warranty, and Setup Guide before using your computer.

In addition, read and understand “Read this first: Important safety information” on page iii before using your
computer. This preface provides additional safety information that applies to topics and tasks described in
this User Guide.

Lenovo Web site

The Lenovo Web site (https://www.lenovo.com) provides up-to-date information and services to help you buy,
upgrade, and maintain your computer. You also can do the following:
• Shop for desktop and notebook computers, monitors, projectors, upgrades, and accessories for your
computer, and special offers.
• Purchase additional services, such as support for hardware, operating systems, programs, network setup
and configuration, and custom installations.
• Purchase upgrades and extended hardware repair services.
• Access troubleshooting and support information for your computer model and other supported products.
• Find a Service Provider located near you.

Lenovo Support Web site

Technical support information is available on the Lenovo Support Web site at:
https://support.lenovo.com

This Web site is updated with the latest support information such as the following:

© Copyright Lenovo 2018, 2022 135

• Drivers and software
• Diagnostic solutions
• Product and service warranty
• Product and parts details
• User guides and manuals
• Knowledge base and frequently asked questions
• Lenovo Support phone numbers

Frequently asked questions

For the answers to frequently asked questions about your computer, go to:
http://www.lenovo.com/support/faq

Help and service

This section provides information about obtaining help and service.

Calling for service

During the warranty period, you can get help and information by telephone through the Customer Support
Center. For the warranty period of your computer, go to https://www.lenovo.com/warranty-status. For a list of
Lenovo Support phone numbers, go to https://pcsupport.lenovo.com/supportphonelist.

Note: Phone numbers are subject to change without notice. If the number for your country or region is not
provided, contact your Lenovo reseller or Lenovo marketing representative.

The following services are available during the warranty period:

• Problem determination - Trained service personnel are available to assist you with determining a
hardware problem and deciding what action is necessary to fix the problem.
• Hardware repair - If the problem is caused by hardware under warranty, trained service personnel are
available to provide the applicable level of service.
• Engineering Change management - There might be changes that are required after a product has been
sold. Lenovo or your reseller will make selected Engineering Changes (ECs) that apply to your hardware
available.

These items are not covered by the warranty:

• Replacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts
• Identification of software problem sources
• Configuration of BIOS as part of an installation or upgrade
• Changes, modifications, or upgrades to device drivers
• Installation and maintenance of network operating systems (NOS)
• Installation and maintenance of programs

If possible, be at your computer when you call. Have the following information available:
• Machine type and model
• Serial numbers of your hardware products
• Description of the problem
• Exact wording of any error messages
• Hardware and software configuration information

136 P520 User Guide

Using other services
You might travel with your computer or relocate it to a country or region where the machine type for your
desktop or notebook computer is sold. In such a situation, your computer might be eligible for International
Warranty Service, which automatically entitles you to obtain warranty service throughout the warranty period.
Service will be performed by service providers authorized to perform warranty service.

Service methods and procedures vary by country, and some services might not be available in all countries.
International Warranty Service is delivered through the method of service (such as depot, carry-in, or on-site
service) that is provided in the servicing country. Service centers in certain countries might not be able to
service all models of a particular machine type. In some countries, fees and restrictions might apply at the
time of service.

To determine whether your computer is eligible for International Warranty Service and to view a list of the
countries or regions where service is available, go to https://support.lenovo.com.

For technical assistance with the installation of or questions related to Service Packs for your preinstalled
Microsoft Windows product, go to https://support.microsoft.com. You also can contact the Lenovo Customer
Support Center for help. Some fees might apply.

Purchasing additional services

During and after the warranty period, you can purchase additional services. Examples of these additional
services include:
• Support for hardware, operating systems, and programs
• Network setup and configuration services
• Upgraded or extended hardware repair services
• Custom installation services

Service availability and service name might vary by country or region. For more information about these
services, go to the Lenovo Web site at:
https://www.lenovo.com

Chapter 8. Getting information, help, and service 137

138 P520 User Guide
Appendix A. System memory speed
The Intel Xeon® microprocessor families compatible with this ThinkStation computer feature an integrated
memory controller, which provides the microprocessor with direct access to the system memory. Because of
this design, the system memory speed will be determined by a number of factors, including the
microprocessor model and the type, speed, size (capacity), and number of DIMMs installed.

Notes:
• The actual system memory speed of the memory modules varies depending on the microprocessor
model. For example, your computer comes with 2666 MT/s memory modules, but microprocessor only
supports up to 2400 MT/s memory modules. Then the system memory speed will be no faster than 2400
MT/s.
• The microprocessor models supported in your computer might vary. For a list of supported
microprocessor models, contact the Lenovo Customer Support Center.

© Copyright Lenovo 2018, 2022 139

140 P520 User Guide
Appendix B. Supplemental information about the Ubuntu
operating system
In limited countries or regions, Lenovo offers customers an option to order computers with the preinstalled
Ubuntu® operating system.

If the Ubuntu operating system is available on your computer, read the following information before you use
the computer. Ignore any information related to Windows-based programs, utilities, and Lenovo preinstalled
applications in this documentation.

Accessing the Lenovo Limited Warranty

This product is covered by the terms of the Lenovo Limited Warranty (LLW), version L505-0010-02 08/2011.
You can view the LLW in a number of languages from the following Web site. Read the Lenovo Limited
Warranty at:
https://www.lenovo.com/warranty/llw_02

The LLW also is preinstalled on the computer. To access the LLW, go to the following directory:

/opt/Lenovo

If you cannot view the LLW either from the Web site or from your computer, contact your local Lenovo office
or reseller to obtain a printed version of the LLW.

Accessing the Ubuntu help system

The Ubuntu help system provides information about how to use the Ubuntu operating system. To access the
help system from the Unity, move your pointer to the Launch bar, and then click the Help icon. If you cannot
find the Help icon from the Launch bar, click the Search icon, and type Help to search it.

To learn more about the Ubuntu operating system, go to:

https://www.ubuntu.com

Getting support information

If you need help, service, technical assistance, or more information about the Ubuntu operating system or
other applications, contact the provider of the Ubuntu operating system or the provider of the application. If
you need the service and support for hardware components shipped with your computer, contact Lenovo.
For more information about how to contact Lenovo, refer to the User Guide and Safety, Warranty, and Setup
Guide.

To access the latest User Guide and Safety, Warranty, and Setup Guide, go to:
https://support.lenovo.com

© Copyright Lenovo 2018, 2022 141

142 P520 User Guide
Appendix C. Regulatory and TCO Certified information of
countries and regions
The latest compliance information is available at:
https://www.lenovo.com/compliance

TCO Certified
Selected models are TCO Certified and bear the TCO Certified logo.

Note: TCO Certified is an international third-party sustainability certification for IT products. For details, go
to https://www.lenovo.com/us/en/compliance/tco.

Export classification notice

This product is subject to the United States Export Administration Regulations (EAR) and has an Export
Classification Control Number (ECCN) of 5A992.c. It can be re-exported except to any of the embargoed
countries in the EAR E1 country list.

Electronic emissions notices

Federal Communications Commission Declaration of Conformity

The following information refers to Lenovo personal computer machine types 30BE, 30BF, 30BQ, and 30DC.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult an authorized dealer or service representative for help.

Lenovo is not responsible for any radio or television interference caused by using other than specified or
recommended cables and connectors or by unauthorized changes or modifications to this equipment.
Unauthorized changes or modifications could void the user's authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Responsible Party:
Lenovo (United States) Incorporated
1009 Think Place - Building One
Morrisville, NC 27560
Phone Number: 919-294-5900

© Copyright Lenovo 2018, 2022 143

Industry Canada Class B emission compliance statement
CAN ICES-3(B)/NMB-3(B)

European Union (EU) / United Kingdom (UK) — Radio Equipment Compliance

EU Contact: Lenovo (Slovakia), Landererova 12, 811 09 Bratislava, Slovakia

UK contact: Lenovo, Redwood, Crockford Lane, Basingstoke, RG24 8WQ, UK.

This product is in conformity with all the requirements and essential norms that apply to EU Council Radio
Equipment Directive 2014/53/EU on the approximation of the laws of the Member States, as well as the UK
Radio Equipment Regulations SI 2017 No. 1206, relating to radio equipment.

The full text of the system EU declaration of conformity is available at:

https://www.lenovo.com/us/en/compliance/eu-doc

The full text of the system UK declaration of conformity is available at:

https://www.lenovo.com/us/en/compliance/uk-doc

Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a
non-recommended modification of the product, including the installation of option cards from other
manufacturers. This product has been tested and found to comply with the limits for Class B equipment
according to European and UK compliance standards. The limits for Class B equipment were derived for
typical residential environments to provide reasonable protection against interference with certified
communication devices.

European Union (EU) / United Kingdom (UK) — Electromagnetic Compatibility Compliance

This product is in conformity with the protection requirements of EU Council Directive 2014/30/EU on the
approximation of the laws of the Member States, as well as UK SI 2016 No. 1091 with amendments, relating
to the electromagnetic compatibility limits for Class B equipment. These Class B requirements are intended
to offer adequate protection to broadcast services within residential environments.

German Class B compliance statement

Deutschsprachiger EU Hinweis:

Hinweis für Geräte der Klasse B EU-Richtlinie zur Elektromagnetischen Verträglichkeit

Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie 2014/30/EU zur Angleichung der
Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EU-Mitgliedsstaaten und hält die
Grenzwerte der Klasse B der Norm gemäß Richtlinie.

Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu
betreiben. Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden. Lenovo
übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne

144 P520 User Guide

Zustimmung der Lenovo verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern ohne
Empfehlung der Lenovo gesteckt/eingebaut werden.

Deutschland:

Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Betriebsmitteln

Dieses Produkt entspricht dem „Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln“
EMVG (früher „Gesetz über die elektromagnetische Verträglichkeit von Geräten“). Dies ist die Umsetzung der
EMV EU-Richtlinie 2014/30/EU in der Bundesrepublik Deutschland.

Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von
Betriebsmitteln, EMVG vom 20. Juli 2007 (früher Gesetz über die elektromagnetische Verträglichkeit von
Geräten), bzw. der EMV EU Richtlinie 2014/30/EU, für Geräte der Klasse B.

Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen -
CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo
(Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart.

Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4:

Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55032 Klasse B.

Korean wireless-radio compliance information

Japan VCCI Class B compliance statement

Japan compliance statement for products which connect to the power mains with rated current less
than or equal to 20 A per phase

Japan notice for ac power cord

The ac power cord shipped with your product can be used only for this specific product. Do not use the ac
power cord for other devices.

Lenovo product service information for Taiwan

Keyboard and mouse compliance statement for Taiwan

Appendix C. Regulatory and TCO Certified information of countries and regions 145
Eurasian compliance mark

Brazil audio notice

Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo.

Mexico wireless-radio compliance information

Advertencia: En Mexico la operación de este equipo estásujeta a las siguientes dos condiciones: (1) es
posible que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe
aceptar cualquier interferencia, incluyendo la que pueda causar su operación no deseada.

Additional regulatory information

For additional regulatory information, refer to the Regulatory Notice shipped with your computer. Depending
on the configuration of your computer and the country or region where the computer was purchased, you
might have received additional printed regulatory notices. All regulatory notices are available on the Lenovo
Support Web site in electronic format. To access electronic copies of the documentation, go to https://
support.lenovo.com.

146 P520 User Guide

Appendix D. WEEE and recycling information of countries and
regions
Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment
when it is no longer needed. Lenovo offers various programs and services to assist equipment owners in
recycling their IT products. The latest environmental information is available at:
https://www.lenovo.com/ecodeclaration

Important battery recycling and WEEE information

Take back and recycling information for WEEE and batteries/accumulators in the European Union and the
United Kingdom

The crossed-out wheeled bin marking applies only to countries with WEEE and batteries waste regulations
including the European Union (EU), and United Kingdom (UK).

Appliances and batteries/accumulators are labeled in accordance with local regulations concerning waste
electrical and electronic equipment (WEEE) and waste batteries and waste accumulators. These regulations
determine the framework for the return and recycling of used appliances and used batteries/accumulators as
applicable within each geography. This label is applied to various products to indicate that the product is not
to be thrown away, but rather put in the established collection systems for reclaiming these end of life
products.

The label on the battery may also include a chemical symbol for the metal concerned in the battery (Pb for
lead, Hg for mercury, and Cd for cadmium).

Users of electrical and electronic equipment (EEE) and users of batteries/accumulators with the crossed-out
wheeled bin marking must not dispose of end of life products as unsorted municipal waste, but use the
collection framework available to them for the return, recycle, and recovery of WEEE and waste batteries/
accumulators and to minimize any potential effects of EEE and batteries on the environment and human
health due to the presence of hazardous substances.

Lenovo electrical and electronic equipment (EEE) may contain parts and components, which at end-of-life
might qualify as hazardous waste.

EEE and waste electrical and electronic equipment (WEEE) can be delivered free of charge to the place of
sale or any distributor that sells electrical and electronic equipment of the same nature and function as the
used EEE or WEEE.

Before placing electrical and electronic equipment (EEE) in the waste collection stream or in waste collection
facilities, the end user of equipment containing batteries and/or accumulators must remove those batteries
and accumulators for separate collection.

Dispose of lithium batteries and battery packs from Lenovo products:

A coin-cell type lithium battery might be installed inside your Lenovo product. You can find details about the
battery in the product documentation. If the battery needs to be replaced, contact your place of purchase or

© Copyright Lenovo 2018, 2022 147

contact Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact your
place of purchase or a waste-disposal operator, and follow their instructions.

Your Lenovo device might contain a lithium-ion battery pack or a nickel metal hydride battery pack. You can
find details on the battery pack in the product documentation. If you need to dispose of a battery pack,
insulate it with vinyl tape, contact Lenovo sales, service, or your place of purchase, or a waste-disposal
operator, and follow their instructions. You also can refer to the instructions provided in the user guide for
your product.

For proper collection and treatment, go to:

https://www.lenovo.com/environment

For additional WEEE information, go to:

https://www.lenovo.com/recycling

WEEE information for Hungary

Lenovo, as a producer, bears the cost incurred in connection with the fulfillment of Lenovo’s obligations
under Hungary Law No. 197/2014 (VIII.1.) subsections (1)-(5) of section 12.

EU ErP (EcoDesign) Directive (2009/125/EC) - external power adapters

(Regulation (EU) 2019/1782), Ecodesign for Energy-Related Products
Regulations 2010 - UK SI 2010 No. 2617 (Ext PSU), SI 2020 No. 485 (Ntwk
Standby), SI 2014 No. 1290 as amended
Lenovo products are compliant with the EU EcoDesign (ErP) Directive and UK EcoDesign for Energy-related
Products Regulations. Refer to the following for details. For EU, refer to the system declaration https://
www.lenovo.com/us/en/compliance/eu-doc, and for UK refer to the system declaration https://
www.lenovo.com/us/en/compliance/uk-doc.

Recycling information for Japan

Collecting and recycling a disused Lenovo computer or monitor

If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of
the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
Computers and monitors are categorized as industrial waste and should be properly disposed of by an
industrial waste disposal contractor certified by a local government. In accordance with the Law for
Promotion of Effective Utilization of Resources, Lenovo Japan provides, through its PC Collecting and
Recycling Services, for the collecting, reuse, and recycling of disused computers and monitors. For details,
visit the Lenovo Web site at https://www.lenovo.com/recycling/japan. Pursuant to the Law for Promotion of
Effective Utilization of Resources, the collecting and recycling of home-used computers and monitors by the
manufacturer was begun on October 1, 2003. This service is provided free of charge for home-used
computers sold after October 1, 2003. For details, visit the Lenovo Web site at https://www.lenovo.com/
recycling/japan.

Disposing of Lenovo computer components

Some Lenovo computer products sold in Japan may have components that contain heavy metals or other
environmental sensitive substances. To properly dispose of disused components, such as a printed circuit
board or drive, use the methods described above for collecting and recycling a disused computer or monitor.

148 P520 User Guide

Disposing of disused lithium batteries from Lenovo computers
A button-shaped lithium battery is installed inside your Lenovo computer to provide power to the computer
clock while the computer is off or disconnected from the main power source. If you need to replace it with a
new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused
lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal
operator, and follow their instructions. Disposal of a lithium battery must comply with local ordinances and
regulations.

Recycling information for Brazil

Declarações de Reciclagem no Brasil

Descarte de um Produto Lenovo Fora de Uso

Equipamentos elétricos e eletrônicos não devem ser descartados em lixo comum, mas enviados à pontos de
coleta, autorizados pelo fabricante do produto para que sejam encaminhados e processados por empresas
especializadas no manuseio de resíduos industriais, devidamente certificadas pelos orgãos ambientais, de
acordo com a legislação local.

A Lenovo possui um canal específico para auxiliá-lo no descarte desses produtos. Caso você possua um
produto Lenovo em situação de descarte, ligue para o nosso SAC ou encaminhe um e-mail para:
[email protected], informando o modelo, número de série e cidade, a fim de enviarmos as instruções
para o correto descarte do seu produto Lenovo.

Battery recycling information for Taiwan

Appendix D. WEEE and recycling information of countries and regions 149

150 P520 User Guide
Appendix E. Restriction of Hazardous Substances (RoHS)
Directive of countries and regions
The latest environmental information about Lenovo products is available at:
https://www.lenovo.com/ecodeclaration

European Union (EU) / United Kingdom (UK) RoHS

This Lenovo product, with included parts (cables, cords, and so on) meets the requirements of EU Directive
2011/65/EU (as amended by Directive 2015/863/EU) and UK SI 2012 No. 3032 on the restriction of the use of
certain hazardous substances in electrical and electronic equipment ("RoHS recast" or "RoHS 2").

For more information about Lenovo worldwide compliance on RoHS, go to:

https://www.lenovo.com/rohs-communication

Turkish WEEE / RoHS

Ukraine RoHS

India RoHS
RoHS compliant as per E-Waste (Management) Rules.

© Copyright Lenovo 2018, 2022 151

Mainland China RoHS

Taiwan RoHS

152 P520 User Guide

Appendix F. ENERGY STAR model information

ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of
Energy aimed at saving money and protecting the environment through energy efficient products and
practices.

Lenovo is proud to offer products with the ENERGY STAR certified designation. Lenovo computers, if carry
an ENERGY STAR mark, have been designed and tested to conform to the ENERGY STAR program
requirements for computers as prescribed by the U.S. Environmental Protection Agency. For a certified
computer, an ENERGY STAR mark may be affixed to the product, the product packaging, or displayed
electronically on the E-label screen or the power settings interface.

By using ENERGY STAR compliant products and taking advantage of the power-management features of
your computer, you reduce the consumption of electricity. Reduced electrical consumption contributes to
potential financial savings, a cleaner environment, and the reduction of greenhouse gas emissions. For more
information about ENERGY STAR, go to https://www.energystar.gov/.

Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To
help in this endeavor, set the following power-management features to take effect when your computer has
been inactive for a specified duration:

Table 1. Default power plan (when plugged into ac power)

• Turn off the display: After 10 minutes

• Put the computer to sleep: After 25 minutes

To awaken your computer from Sleep mode, press any key on your keyboard.

To change power settings, do the following:

1. Type Control Panel in the Windows search box and then press Enter. View by large icons or small icons
2. Click Power Options and follow the instructions on the screen.

© Copyright Lenovo 2018, 2022 153

154 P520 User Guide
Appendix G. Notices
Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult
your local Lenovo representative for information on the products and services currently available in your
area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that
Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service
that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user's
responsibility to evaluate and verify the operation of any other product, program, or service.

Lenovo may have patents or pending patent applications covering subject matter described in this
document. The furnishing of this document does not give you any license to these patents. You can send
license inquiries, in writing, to:
Lenovo (United States), Inc.
8001 Development Drive
Morrisville, NC 27560
U.S.A.
Attention: Lenovo Director of Licensing

LENOVO PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow
disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to
you.

This information could include technical inaccuracies or typographical errors. Changes are periodically made
to the information herein; these changes will be incorporated in new editions of the publication. Lenovo may
make improvements and/or changes in the products and/or the programs described in this publication at any
time without notice.

The products described in this document are not intended for use in implantation or other life support
applications where malfunction may result in injury or death to persons. The information contained in this
document does not affect or change Lenovo product specifications or warranties. Nothing in this document
shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or
third parties. All information contained in this document was obtained in specific environments and is
presented as an illustration. The result obtained in other operating environments may vary.

Lenovo may use or distribute any of the information you supply in any way it believes appropriate without
incurring any obligation to you.

Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in
any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the
materials for this Lenovo product, and use of those Web sites is at your own risk.

Any performance data contained herein was determined in a controlled environment. Therefore, the result
obtained in other operating environments may vary significantly. Some measurements may have been made
on development-level systems and there is no guarantee that these measurements will be the same on
generally available systems. Furthermore, some measurements may have been estimated through
extrapolation. Actual results may vary. Users of this document should verify the applicable data for their
specific environment.

© Copyright Lenovo 2018, 2022 155

156 P520 User Guide
Appendix H. Trademarks
LENOVO, LENOVO logo, THINKSTATION, THINKSTATION logo, and ThinkVantage are trademarks of
Lenovo.

Microsoft, Windows, and Windows Media are trademarks of the Microsoft group of companies.

Intel, Thunderbolt, and Xeon are trademarks of Intel Corporation in the U.S. and/or other countries.

Linux is a registered trademark of Linus Torvalds.

DisplayPort and Mini DisplayPort are trademarks of the Video Electronics Standards Association.

Ubuntu is a registered trademark of Canonical Ltd.

USB-C is a trademark of USB Implementers Forum.

All other trademarks are the property of their respective owners.

© Copyright Lenovo 2018, 2022 157

158 P520 User Guide