Take-home/File Upload Examination Rules:

1. Students must upload their answer scripts in a single PDF file on the official myExams
platform (answer scripts must not be password-protected or uploaded as "read-only"
files). The university only marks one submission received from a student. Priority is
granted to scripts received via the myExams platform.
2. NO e-mailed scripts will be accepted.
3. Students are advised to preview submissions (answer scripts) to ensure legibility and
to ensure that the correct answer script file has been uploaded.
4. Students are permitted to resubmit their answer scripts, but only within the stipulated
submission duration, should they regard the initial submission to be unsatisfactory.
Resubmissions after an examination's closing time are not permitted.
5. Scripts with an incorrect file format will not be considered for marking.
6. Wrong answer scripts that are uploaded, that is, any file other than the exam answer
script (e.g., uploading the exam question paper instead of the exam answer script) will
not be marked and a 0% will be awarded. No opportunity will be granted for resubmission.
7. Unisa relies on an automated synchronisation system that elects scripts to be marked
in accordance with its prioritisation rules. Unisa awards 0% to incorrect submissions made
on the official platform irrespective of the correct submissions made on alternative
platforms.
8. A mark awarded for an incomplete submission will be the student’s final mark. No
opportunity for resubmission will be granted.
9. A mark awarded for an illegible scanned submission will be the student’s final mark.
No opportunity for resubmission will be granted.
10. Only the last answer file uploaded on myExams within the stipulated submission
duration period will be marked.
11. Submissions will only be accepted from registered student accounts.
12. Students who have not utilised the prescribed invigilation or proctoring tools will be
deemed to have transgressed Unisa’s examination rules and will have their marks
withheld.
13. Students who have more than one Unisa student number should ensure that the
relevant student number/s is/are registered on the Invigilator App for the module/s
requiring invigilation through the Invigilator App before their examination session.
14. Assessments invigilated by the Invigilator App require a student to activate the QR
code. The QR code is available for activation 15 minutes before the start time of the
examination and 30 minutes after the official start time of the examination. Students who
fail to activate the QR code within the available 45 minutes will be deemed not to have
utilised the invigilation or proctoring tools and will have their final marks withheld.
15. Any student found to have been outside the Invigilator App (by exiting or minimising
the Invigilator App) for a total of 10 minutes during their closed-book examination session
will be considered to have violated Unisa's examination rules and their marks will be
withheld. Students writing closed-book examinations should activate flight mode on their
phones or switch off their network/Wi-Fi, after scanning the QR code on the invigilator
App, to prevent background applications from overriding the running of the Invigilator App
during their examination session. The network/Wi-Fi should be switched back on to
enable uploading of the answer script on myExams after completing the examination.
16. Students are advised to complete writing at the scheduled examination end time.
Students have 10 minutes after their scheduled examination end time to upload their
scripts on the Invigilator App. Failure to upload within the stipulated 10 minutes will result
in the Invigilator App being non-responsive. In such cases, students are advised to stop
attempting to upload their answer scripts on the Invigilator App and immediately submit
their answer script via the myExams platforms.
17. Students who complete their assessment earlier than their stipulated examination
duration period should confirm the completion of their assessment by clicking the "finish
assessment button" on the Invigilator App. Failure to do so will result in students been
flagged as being “Out of App” for the remaining duration of their assessment and rule 12
above will apply.
18. Students have 48 hours from the completion of their examination session to upload
their invigilator pending uploads from the Invigilator App. Failure to do so will result in
students deemed not to have utilised the invigilation or proctoring tools and their final
marks will be withheld.
19. Students must complete the online declaration of their work when submitting their
examination script. Students suspected of dishonest conduct during the examinations will
be subjected to disciplinary processes. Students may not communicate with any other
person or request assistance from any other person during their examinations. The use
of Telegram, WhatsApp, or any other instant messaging services with any other person
(except when asking for technical assistance via official channels of the SCSC or the
Invigilator WhatsApp line) are strictly prohibited. Plagiarism is a violation of academic
integrity and students who plagiarise, copy from published work, or use Artificial
Intelligence Software (e.g. ChatGPT) or online sources (e.g. course material) will be in
violation of the Policy on Academic Integrity and the Student Disciplinary Code and may
be referred to a disciplinary hearing. Unisa has a zero tolerance for plagiarism and/or any
other forms of academic dishonesty.
20. Selected assessments requiring the usage of Turnitin software will require students
to submit typed responses only (scanned handwritten scripts or scanned typed scripts will
not be accepted for marking). Any students whose module has indicated, prior to the
examination sitting, that the use of Turnitin software is a requirement and fails to provide
a typed response, will have their submission disregarded. In such cases, students will be
awarded a non-compliance with proctoring tools outcome on their academic records.
Students are also required to accept the mandatory End User License Agreement (EULA)
pop-up to activate the Turnitin software. Students who have not accepted the EULA will
be considered to have violated Unisa's examination rules and their answer scripts will not
be marked.
21. Listening to audio (music) and making use of audio-to-text software is strictly
prohibited during your examination session unless such usage of the software is related
to a student’s assistive device which has been declared. Failure to do so will be a
transgression of Unisa’s examination rules and the student's marks will be withheld.
22. Students with a disability who have been granted additional time to complete their
examinations, or who are incarcerated, are exempted from using proctoring tools. Only
students who have declared their disability with supporting documentation (doctor's note
indicating the disability and the additional time that will be required for the completion of
the examination) during registration will be exempted. Students who have not declared
so may provide the declaration (doctor's note indicating the disability and the additional
time that will be required for the completion of the examination) to
[email protected] at least 7 days prior to their examination sitting for
processing of their exemption. Incarcerated students are advised to submit their proof of
incarceration to [email protected] at least 7 days prior to their
examination sitting for processing of their exemption.
23. Students who are negatively affected by their examination scheduling on
religious/holy days are requested to apply for alternative examination arrangements. A
student's religious organisation must communicate directly with Unisa on a letterhead
informing Unisa of (1) Name, surname, and student number of the enrolled member of
the religious organisation; (2) the Module code affected by the examination scheduling
(dates of religious days) on the holy day; (3) Nature of objection. The letter should be sent
to [email protected] at least 7 days prior to the examination sitting for
processing. Letters received directly from students will not be processed.
24. Students are provided 30 minutes to submit their answer scripts after the official
examination time. Students who experience technical challenges should report the
challenges immediately to the SCSC telephonically on 080 000 1870 and choose option
4 for exams, or their college exam support centres (refer to the Get help during the
examinations by contacting the Student Communication Service Centre [unisa.ac.za])
within 30 minutes. Queries received after 30 minutes of the official examination duration
time will not be responded to. Submissions made after the official examination time will
be rejected according to the examination regulations and will not be marked. Only
communication received from your myLife account will be considered.
25. Non-adherence to the processes for uploading examination responses will not qualify
the student for any special concessions or future assessments.
26. Queries that are beyond Unisa’s control include the following:

a. Personal network or service provider issues

b. Load shedding/limited space on personal computer

c. Crashed computer

d. Non-functioning cameras or web cameras

e. Using work computers that block access to the myExams site (employer firewall
challenges)

f. Unlicensed software (e.g license expires during exams)

Undergraduate students experiencing any of the above challenges will receive an

automatic second opportunity to write their examination granted that it is not
already a second opportunity. Undergraduate students experiencing any of the
above challenges during their second examination opportunity will have to re-
register for the affected module.

Students experiencing technical challenges should contact the SCSC on 080 000 1870
or via e-mail at [email protected] or refer to the Get help during the
examinations by contacting the Student Communication Service Centre (unisa.ac.za) for
the list of additional contact numbers. Communication received from your myLife account
will be considered.