CRAZY

Hotels
Around
The World
 Let's talk!
Look at pictures of different hotels. Which one would you like to stay in? Explain your choice.
 Let's talk!
Have you ever stayed in a What factors are important Do you prefer staying in a
hotel? Can you describe your to you when choosing a hotel hotel, hostels or rent an
experience? for your travels? apartment? Why?

Have you ever travelled to a

Have you ever had any
foreign country and stayed in a
problems or issues during
hotel where people spoke a
your stay at a hotel? How did
different language? How did
you handle them? you communicate?
 Discuss the words and their

Vocabulary meanings and play a guessing

game! One person chooses a
word and explains it to
everyone.

housekeeping / make a reservation /

reception room key/card amenities concierge
room service book a room

check-out check-in doorman make a complaint cancellation accommodation

 Vocabulary
Match the words with their meanings.
1. check-in a) an agreement made in advance to secure a room or service at a hotel

2. make a complaint b) a place where a person or group can stay or live for a short period of time

3. doorman c) the process of leaving a hotel after returning the room key/card

4. concierge d) a small object that allows you to enter to a hotel room

5. room key/card e) an expression of criticism about something, especially a service

6. cancellation f) the place where guests are received and checked-in upon arrival at a hotel

7. check-out g) the act of cancelling a previously made reservation or booking

8. housekeeping / room service h) a hotel staff member who greets guests upon arrival and opens doors for them

9. make a reservation / book a room i) a hotel staff member who helps guests with different services

10. accommodation j) the department responsible for cleaning guest rooms and public areas in a hotel

11. reception k) things or services that are provided to make life more comfortable

12. amenities l) the process of arriving at a hotel and registering as a guest

 answers
1. L, 2. E, 3. H, 4. I, 5. D, 6. G, 7. C, 8. J, 9. A, 10. B, 11. F, 12. K

1. check-in a) an agreement made in advance to secure a room or service at a hotel

2. make a complaint b) a place where a person or group can stay or live for a short period of time

3. doorman c) the process of leaving a hotel after returning the room key/card

4. concierge d) a small object that allows you to enter to a hotel room

5. room key/card e) an expression of criticism about something, especially a service

6. cancellation f) the place where guests are received and checked-in upon arrival at a hotel

7. check-out g) the act of cancelling a previously made reservation or booking

8. housekeeping / room service h) a hotel staff member who greets guests upon arrival and opens doors for them

9. make a reservation / book a room i) a hotel staff member who helps guests with different services

10. accommodation j) the department responsible for cleaning guest rooms and public areas in a hotel

11. reception k) things or services that are provided to make life more comfortable

12. amenities l) the process of arriving at a hotel and registering as a guest

 LET'S practice!
make a reservation doorman reception concierge room key/card ammenities

check-out cancellation check-in housekeeping make a complaint accommodation

Fill in the gaps with 1. When you arrive at a hotel, you need to ________________________ at the reception.
2. To secure a room in advance, you should ________________________.
the suggested words.
3. If you have any problems during your stay, you can ________________________.
4. The person who assists guests with various services is called a ________________________.
5. When leaving the hotel, you need to complete the ________________________ process.
6. The staff responsible for cleaning the hotel rooms is called ________________________.
7. To access your hotel room, you usually use a ________________________.
8. If you need to cancel your reservation, you should request a ________________________.
9. The person who greets guests and opens the door is the ________________________.
10. Before leaving the hotel, don't forget to return your room key on the
________________________.
11. My family and I stayed in a comfortable ________________________ during our vacation at
the beach.
12. The hotel offers a variety of ________________________, such as a swimming pool, free Wi-
Fi, and a restaurant.
 Answers
make a reservation doorman reception concierge room key/card ammenities

check-out cancellation check-in housekeeping make a complaint accommodation

Fill in the gaps with 1. When you arrive at a hotel, you need to check-in at the reception.

the suggested words. 2. To secure a room in advance, you should make a reservation.

3. If you have any problems during your stay, you can make a complaint.

4. The person who assists guests with various services is called a concierge.

5. When leaving the hotel, you need to complete the check-out process.

6. The staff responsible for cleaning the hotel rooms is called housekeeping/room service.

7. To access your hotel room, you usually use a room key/card.

8. If you need to cancel your reservation, you should request a cancellation.

9. The person who greets guests and opens the door is the doorman.

10. Before leaving the hotel, don't forget to return your room key on the reception.

11. My family and I stayed in a comfortable accommodation during our vacation at the beach.

12. The hotel offers a variety of amenities, such as a swimming pool, free Wi-Fi, and a restaurant.
 Discover Your Perfect Hotel Match
Take a quick personality quiz and discuss your results with the group, in pairs, or with the teacher.

1. When choosing a hotel, what is most important to you? 5. What is your ideal hotel view?
a) Comfortable accommodations. a) Beautiful natural surroundings. Check your results on the
b) Not high prices. b) Scenery of the city.
next slide.
c) Friendly staff. c) A peaceful garden.

2. What kind of atmosphere do you prefer in a hotel? 6. How important is personalized service to you?
a) Relaxing and peaceful. a) It's nice to have, but not a top priority.
b) Lively and energetic. b) I like friendly and helpful staff.
c) Cozy and welcoming. c) I expect a high level of service.

3. How do you like to spend your time at a hotel? 7. What kind of accommodation do you like?
a) Relaxing in the room or by the pool. a) Standard hotel rooms with modern amenities.
b) Exploring nearby attractions. b) Budget-friendly - like hostels or guesthouses.
c) Meeting new people. c) Usual hotel with breakfast.

4. Which of the following hotel features do you value the most? 8. How do you like to start your day at a hotel?
a) Clean rooms. a) Enjoying a tasty breakfast.
b) Location. b) Taking a quick bite to eat.
c) Amenities like a gym or restaurant. c) Meeting other guests over breakfast.
 Discover Your Perfect Hotel Match
Read the results below. Do you agree with yours? Discuss with your partner.

Mostly As - Comfort and luxury

You prefer hotels with good amenities and high services that provide a great and elegant
atmosphere. You like fine dining and like personalized service.

Mostly Bs - Practicality

You prefer budget-friendly options that offer comfortable accommodations and a convenient
location. You enjoy exploring the local area and attractions.

Mostly Cs - Adventure

You choose hotels in different and unusual places. You like meeting new people and taking part
in hotel activities.
 hotel review
Read four hotel reviews and fill in with the correct word from the list of vocabulary.

I stayed at a hotel and was quite shocked with their

During my last stay at this hotel, I made a
__________________ service. The room was very clean,
_________________ about the service. Firstly, the check-in
and the staff paid great attention to detail. They changed
process was not organized. I had to wait for a long time.
the linens and tidied up the bathroom very often. Overall,
Secondly, the room was not clean. I think I won’t visit this
the hotel's service made my stay comfortable and
hotel next time.
enjoyable.

I stayed at this hotel, and my experience was wonderful from I booked a room at this hotel, but I had to cancel my
start to finish. Making a __________________ was very easy. reservation. The hotel staff was very understanding and
It took me 10 minutes to make it online. The hotel staff was helpful when I called them to tell about the
friendly. The room was clean, comfortable. I would __________________. The service is excellent. I will book the
recommend this hotel to everyone. room in this hotel again in the future.
 Answers
Read four hotel reviews and fill in with the correct word from the list of vocabulary.

I stayed at a hotel and was quite shocked with their

During my last stay at this hotel, I had a complaint about the
housekeeping service. The room was very clean, and the
service. Firstly, the check-in process was not organized. I had
staff paid great attention to detail. They changed the
to wait for a long time. Secondly, the room was not clean. I
linens and tidied up the bathroom very often. Overall, the
think I won’t visit this hotel next time.
hotel's service made my stay comfortable and enjoyable.

I stayed at this hotel, and my experience was wonderful from I booked a room at this hotel, but I had to cancel my
start to finish. Making a reservation was very easy. It took me reservation. The hotel staff was very understanding and
10 minutes to make it online. The hotel staff was friendly. helpful when I called them to tell about the cancellation. The
The room was clean, comfortable. I would recommend this service is excellent. I will book the room in this hotel again in
hotel to everyone. the future.
 hotel review
Create your own hotel review. It can be positive or negative.

make a reservation doorman

check-out cancellation

reception concierge

check-in housekeeping

room key/card ammenities

make a complaint accommodation

Use as many words

as possible
 useful phrases
Look through the phrases below. Discuss possible answers.

Questions You Might Hear Statements You Might Hear

1. Do you have a reservation? 1. I'm sorry, we don't have any rooms available.
2. How long will you be staying? 2. Your room is on the second floor.
3. Could you please fill out this form? 3. Sorry, pets are not allowed.
4. Do you need a wake-up call? 4. There is a restaurant on the ground floor.
5. Do you need help with your bags? 5. Thank you for staying with us!

Questions You Might Ask Statements You Might Say

1. Do you have any rooms available for…..? 1. I'd like to book a room, please.
2. Is breakfast included? 2. I'd like a single/double room, please.
3. When can I check-in/check out? 3. I would like to change my room.
4. Is there an airport shuttle bus? 4. We need housekeeping service, please.
5. Does the room have air-conditioning? 5. I've lost my room key.
 Possible answers
Questions You Might Hear Statements You Might Hear
1. Do you have a reservation? Yes, I have a reservation. 1. I'm sorry, we don't have any rooms available. Oh, that's disappointing.
2. How long will you be staying? I will be staying for three nights. 2. Your room is on the second floor. Thank you for letting me know. Is there an
3. Could you please fill out this form? Can I fill out the form later? elevator available?
4. Do you need a wake-up call? Yes, I would like a wake-up call at 7:00 AM. 3. Sorry, pets are not allowed. Are there any nearby pet-friendly accommodations?
5. Do you need help with your bags? No, thank you. I can manage them myself. 4. There is a restaurant on the ground floor. Wonderful, I'll definitely check it out.
5. Thank you for staying with us! It was a pleasure.

Questions You Might Hear Statements You Might Say

1. Do you have any rooms available for…..?I'm sorry, but we are fully booked for... 1. I'd like to book a room, please. Of course! Let me check the availability and
2. Is breakfast included? Yes, breakfast is included in the room rate. provide you with the details.
3. When can I check-in/check out? Check-in time is at 3:00 PM and check-out time is 2. I'd like a single/double room, please. Noted! We have both single and double
at 11:00 AM. rooms available. Which one would you prefer?
4. Is there an airport shuttle bus? Yes, we provide airport shuttle service. 3. I would like to change my room. I'm sorry to hear that. We'll look into the matter
5. Does the room have air-conditioning? Yes, all our rooms are equipped with air- and try to find a suitable solution for you.
conditioning. 4. We need housekeeping service, please. We will arrange for housekeeping to
attend to your room as soon as possible.
5. I've lost my room key. No problem! We'll give you a new key.
 role-play
Pair up with a partner or form small groups of 2-3 students.
Choose one of the scenarios provided below or create your own scenario which can happen at the hotel.

Roomless Arrival Lost Room Key

One student is a tourist, and the other is a One student is a tourist, and the other is a
receptionist. The tourist forgot to book a room in receptionist. The guest of the hotel went to the
the hotel before arriving. Now the tourist should beach and lost the room card. Receptionist
ask for room and extra information about the should explain what should the tourist do.
stay.

Go sightseeing Room service

One student is a concierge, and the other is a One student is a member of the housekeeping
guest. The guest of the hotel wants to go out and service, and the other is a tourist staying at the
asks concierge about interesting places around hotel. The guest should tell about desired time
the hotel. for service or any specific places they would like
the housekeeper to focus on.
 5 CRAZY Hotels Around The World
You will watch a video about crazy hotels around the world.
Look at the pictures below and discuss which one would you like to stay in and why.
 5 CRAZY Hotels Around The World
Discuss the questions below. Then, watch the video and decide whether the statements (1-10) are True (T) or False (F).

If you could design your own dream hotel, what features and services would
it have?
1. The ice hotel in Sweden is rebuilt every autumn.
What is the most memorable hotel you have ever stayed in? Why was it
2. The ice hotel in Sweden is built by Ingva, a man who loves
special?
ice and hotels.
3. The mirror hotel is eco-friendly and made without cutting
down any trees.
4. The clown motel is located in India.
5. The clown motel was created by two guys who fell in love
with scary clowns after seeing a circus show.
6. The floating hotel in Ivory Coast was built with thousands
of plastic bottles.
7. The floating hotel in Ivory Coast has a floating karaoke bar.
8. The salt hotel in Bolivia was built by Juan Gabriel
Quesada's father.
9. The salt hotel in Peru is made of salt bricks coated with
fiberglass.
10. The salt hotel in Bolivia is located near the Salt Flats.
 ANswers
Discuss the questions below. Then, watch the video and decide whether the statements(1-10) are True (T) or False (F).

If you could design your own dream hotel, what features and services would
it have?
1. The ice hotel in Sweden is rebuilt every autumn. (F - every
What is the most memorable hotel you have ever stayed in? Why was it
winter)
special? 2. The ice hotel in Sweden is built by Ingva, a man who loves ice
and hotels. (T)
3. The mirror hotel is eco-friendly and made without cutting
down any trees. (T)
4. The clown motel is located in India. (F - the United States.)
5. The clown motel was created by two guys who fell in love with
scary clowns after seeing a circus show. (T)
6. The floating hotel in Ivory Coast was built with thousands of
plastic bottles. (T)
7. The floating hotel in Ivory Coast has a floating karaoke bar.(T)
8. The salt hotel in Bolivia was built by Juan Gabriel Quesada's
father. (T)
9. The salt hotel in Peru is made of salt bricks coated with
fiberglass. (F - in Bolivia)
10. The salt hotel in Bolivia is located near the Salt Flats. (T)
5 CRAZY Hotels Around The World
Read and answer the questions about the video. Watch again if needed.

1. What is the ice hotel in Sweden?

2. Why does Ingva have to rebuild the ice hotel every year?
3. What is the mirror hotel, and what makes it eco-friendly?
4. How much does it cost to stay in the mirror hotel for a night?
5. What is the clown motel, and why do people come here to
stay?
6. Who created the clown motel, and what inspired them to do
so?
7. What is the floating hotel in Ivory Coast, and how was it built?
8. Why is Eric still collecting plastic bottles for his hotel?
9. Why did Juan decide to build the hotel made of salt?
 Answers
Read and answer the questions about the video. Watch again if needed.

1. The ice hotel in Sweden is a hotel made entirely of ice.

2. The ice hotel melts every summer due to heat, requiring Ingva to rebuild it every
year.
3. The mirror hotel is a hotel made of mirrors, is four meters high, weighs six tons, and
sits on top of a single tree. It is 100% eco-friendly, with an eco-friendly bed, water
system, and toilet.
4. It costs 500$ a night.
5. The clown motel is a motel filled with scary clowns that has become a popular
destination.
6. The clown motel was created by two men who fell in love with scary clowns after
seeing a circus show in India.
7. The floating hotel in Ivory Coast is a hotel built on top of thousands of plastic
bottles collected by Eric, who was obsessed with trash and wanted to build
something from it.
8. Eric is still collecting plastic bottles for his hotel because he wants to make the
coastline plastic-free.
9. Juan's father was a tourist guide who worked at the Salt Flats and dreamed of
building a palace there .
 Quizlet

Revise the words for the next lesson. Use this

Quizlet set. You can also play different games to
practice or even test yourself in the Quizlet app
or on the site.
 Tag questions
Tag questions are short phrases that are added to the end of a statement to turn it into a question or to have confirmation or
agreement from the listener.

In positive statements, the question tag is negative. In negative statements, the question tag is positive.

He is a doorman
, isn't he? He isn't a doorman
, is he?

She was at this hotel

, wasn't she ? She wasn't at this hotel
, was she ?

They were travelling yesterday

, weren't they? They weren't very busy yesterday
, were they?

Exceptions

I am a concierge at this hotel

, aren't I?

Let's book a hotel

, shall we?

singular
Nobody stayed at the hotel
, did they?
plural
 Tag questions
Tag questions are short phrases that are added to the end of a statement to turn it into a question or to have confirmation or
agreement from the listener.

Present Simple (to be) She is a concierge

, isn't she? They aren't very happy
, are they?

Present Simple He works as a receptionist

, doesn't he? I don't work as a doorman
, do I?

Past Simple He checked out 2 hours ago

, didn't he? He didn't check out 2 hours ago
, did he?

Past Simple (to be) They were tired after cleaning the room
, weren't they? She wasn't amazed after the trip
, was she?

Past Continuous I was looking for a hotel yesterday at 5

, wasn't I? They weren't making a complaint yesterday at 8
, were they?

Present Perfect She has chosen comfortable accommodation

, hasn't she? We haven't cancelled our reservation
, have we?

Past Perfect We had booked a room before we came there

, hadn't we? She hadn't finished cleaning before she left home
, had she?

Future Simple You will give a room key tomorrow

, won't you? She won't travel to Tokyo next summer
, will she?

Modal verbs She should be attentive while making reservation

, shouldn't she? We mustn't lose our room key
, must we?
 Let's practice
Read the sentence and choose the correct tag. Use Zoom reactions or just discuss your answers.

don't you?
You enjoyed your stay at the hotel,
_______________?
didn't you?

did you?

won't you?
 Let's practice
Read the sentence and choose the correct tag. Use Zoom reactions or just discuss your answers.

don't you?
You enjoyed your stay at the hotel,
_______________?
didn't you?

did you?

won't you?
 Let's practice
Read the sentence and choose the correct tag. Use Zoom reactions or just discuss your answers.

don't we?
We should book the hotel room in
advance, _______________?
didn't we?

shouldn't we?

should we?
 Let's practice
Read the sentence and choose the correct tag. Use Zoom reactions or just discuss your answers.

don't we?
We should book the hotel room in
advance, _______________?
didn't we?

shouldn't we?

should we?
 Let's practice
Read the sentence and choose the correct tag. Use Zoom reactions or just discuss your answers.

didn't she?
She has visited many countries,
_______________?
hasn't she?

doesn't she?

has she?
 Let's practice
Read the sentence and choose the correct tag. Use Zoom reactions or just discuss your answers.

didn't she?
She has visited many countries,
_______________?
hasn't she?

doesn't she?

has she?
 Let's practice
Read the sentence and choose the correct tag. Use Zoom reactions or just discuss your answers.

won't they?
They will go sightseeing tomorrow,
_______________?
will they?

don't they?

do they?
 Let's practice
Read the sentence and choose the correct tag. Use Zoom reactions or just discuss your answers.

won't they?
They will go sightseeing tomorrow,
_______________?
will they?

don't they?

do they?
 Let's practice
Read the sentence and choose the correct tag. Use Zoom reactions or just discuss your answers.

hasn't you?
You haven't packed your suitcase yet,
_______________?
didn't you?

haven't you?

have you?
 Let's practice
Read the sentence and choose the correct tag. Use Zoom reactions or just discuss your answers.

hasn't you?
You haven't packed your suitcase yet,
_______________?
didn't you?

haven't you?

have you?
 Let's practice
Read the sentence and choose the correct tag. Use Zoom reactions or just discuss your answers.

don't you?
The hotel room is comfortable,
_______________?
aren't they?

isn't it?

doesn't it?
 Let's practice
Read the sentence and choose the correct tag. Use Zoom reactions or just discuss your answers.

don't you?
The hotel room is comfortable,
_______________?
aren't they?

isn't it?

doesn't it?
 Let's practice
Read the sentence and choose the correct tag. Use Zoom reactions or just discuss your answers.

doesn't he?
He likes to travel by train,
_______________?
isn't he?

won't he?

doesn't it?
 Let's practice
Read the sentence and choose the correct tag. Use Zoom reactions or just discuss your answers.

doesn't he?
He likes to travel by train,
_______________?
isn't he?

won't he?

doesn't it?
 Let's practice
Read the sentence and choose the correct tag. Use Zoom reactions or just discuss your answers.

won't she?
She will take a taxi to the airport,
_______________?
don't she?

will she?

doesn't she?
 Let's practice
Read the sentence and choose the correct tag. Use Zoom reactions or just discuss your answers.

won't she?
She will take a taxi to the airport,
_______________?
don't she?

will she?

doesn't she?
 Let's practice
Read the sentence and choose the correct tag. Use Zoom reactions or just discuss your answers.

am not I?
I am glad to be here,
_______________?
don't I?

aren't I?

doesn't I?
 Let's practice
Read the sentence and choose the correct tag. Use Zoom reactions or just discuss your answers.

am not I?
I am glad to be here,
_______________?
don't I?

aren't I?

doesn't I?
 Let's practice
Read the sentence and choose the correct tag. Use Zoom reactions or just discuss your answers.

won't he?
He wants to visit the museums,
_______________?
don't he?

will he?

doesn't he?
 Let's practice
Read the sentence and choose the correct tag. Use Zoom reactions or just discuss your answers.

won't he?
He wants to visit the museums,
_______________?
don't he?

will he?

doesn't he?
Quiz time!

Have fun practicing tag

questions.
Follow the link and complete the
flashlight quiz.
 Extra task
Practice using tags. Read and write the correct answer in each sentence .
1.You like coffee, ______________ ?
2.They haven't seen that movie, ______________?
3.He can swim well, ______________?
4.We should leave now, _______________?
5.She isn't coming to the party, _______________?
6.They won't be late, _______________?
7.You have studied for the test, _______________?
8.She didn't eat breakfast, _______________?
9.He has finished his homework, _______________?
10. They haven't finished their project, _______________?
11. You like ice cream, _______________?
12. We should take an umbrella, _______________?
13. She didn't go to the gym, _______________?
14. He can play the guitar, _______________?
15. They won't forget your birthday, _______________?
 answers
Practice using tags. Read and write the correct answer in each sentence .
1. You like coffee, don't you?
2. They haven't seen that movie, have they?
3. He can swim well, can't he?
4. We should leave now, shouldn't we?
5. She isn't coming to the party, is she?
6. They won't be late, will they?
7. You have studied for the test, haven't you?
8. She didn't eat breakfast, did she?
9. He has finished his homework, hasn't he?
10. They haven't finished their project, have they?
11. You like ice cream, don't you?
12. We should take an umbrella, shouldn't we?
13. She didn't go to the gym, did she?
14. He can play the guitar, can't he?
15. They won't forget your birthday, will they?
Thank you!