9 - Miller, Et Al. - Eight Stages of Learning Motivational Interviewing
9 - Miller, Et Al. - Eight Stages of Learning Motivational Interviewing
To cite this Article Miller, William R. and Moyers, Theresa B.(2007)'Eight Stages in Learning Motivational Interviewing',Journal of
Teaching in the Addictions,5:1,3 — 17
To link to this Article: DOI: 10.1300/J188v05n01_02
URL: http://dx.doi.org/10.1300/J188v05n01_02
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RESEARCH ARTICLES
William R. Miller and Theresa B. Moyers are affiliated with the University of New
Mexico, Albuquerque, NM.
Address correspondence to: Theresa B. Moyers, Department of Psychology (MSC03-
2220), University of New Mexico, Albuquerque, NM 87131-0001 (E-mail: tmoyers@
unm.edu).
Preparation of this article was supported in part by grants K05-AA00133 and R01-
AA13696 from the National Institute on Alcohol Abuse and Alcoholism, and DAMD
17-01-1-0681 from the U.S. Department of the Army.
Journal of Teaching in the Addictions, Vol. 5(1) 2006
Available online at http://jtadd.haworthpress.com
© 2006 by The Haworth Press, Inc. All rights reserved.
doi:10.1300/J188v05n01_02 3
4 JOURNAL OF TEACHING IN THE ADDICTIONS
In this way, these eight stages of proficiency can be used to structure the
course of training for MI and the evaluation of interviewer expertise.
They provide guidelines for assessing each trainee’s current level of
skill development and determining the next steps on which to focus fur-
ther training and supervision. This article provides the first description
of these eight hypothesized stages of skill acquisition.
STAGE 1:
THE SPIRIT OF MOTIVATIONAL INTERVIEWING
STAGE 2:
OARS–CLIENT-CENTERED COUNSELING SKILLS
STAGE 3:
RECOGNIZING AND REINFORCING CHANGE TALK
changing their behavior first speak about their desire to change, need for
change, their ability and/or reasons to change. This change talk is asso-
ciated with an increasing strength of commitment language. Amrhein’s
data suggest that behavior change occurs if and only if change talk (de-
sire, ability, reasons, need) is followed by expressed commitment.
This empirically derived pattern of natural language during MI ses-
sions converges with the original conceptualization of MI as occurring
in two phases (Miller & Rollnick, 1991): in Phase 1, the counselor fo-
cuses on enhancing motivation for change by evoking the client’s own
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intrinsic motives (e.g., desire, ability, reasons, need); then in Phase 2, the
counselor shifts to strengthen and consolidate commitment to change. All
of this indicates a need for the MI counselor to be able to accurately
identify and differentiate change talk as it naturally occurs in the context
of the client’s ambivalence. If unable to recognize change talk when it
occurs, the counselor cannot reinforce and shape it toward commitment.
Similarly, without being able to recognize commitment language and
differentiate it from change talk, the counselor is missing key cues of
readiness for change.
STAGE 4:
ELICITING AND STRENGTHENING CHANGE TALK
There are many different ways to do it and the crucial (but unobserv-
able) characteristic is the therapist’s intent, making it particularly diffi-
cult for raters to reach a consensus about observable behavior. What can
be coded reliably, however, is the occurrence (pattern, strength) of cli-
ent change talk, and that becomes the clinical criterion for whether the
counselor is “doing it right.” In essence, once the counselor can recognize
change talk and commitment language, the client’s language shapes the
therapist’s behavior, and becomes a principal source of immediate per-
formance feedback in increasing MI skillfulness. With attention to cli-
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STAGE 5:
ROLLING WITH RESISTANCE
It is one thing to evoke and reinforce change talk, but how does one
respond when resistance emerges? Miller and Rollnick described the
MI response as “rolling with” resistance rather than opposing it. Direct
refutation of clients’ arguments against change tends to reinforce them.
In this case, the counselor and client are acting out the client’s internal
ambivalence, with the counselor taking the pro-change side and the cli-
ent arguing against change. This is counter-therapeutic, in that client
verbalization of counter-change arguments (“resistance”) decreases the
likelihood of behavior change. Here is a point of departure of MI from
forms of cognitive therapy that rely upon verbal refutation of clients’
“irrational” beliefs.
Various strategies have been described as MI-consistent ways for
rolling with resistance (Miller & Rollnick, 2002). Most common of
these are simple, amplified, or double-sided reflection of the client’s
resistance.
Client: Well, I overdo it sometimes, but I don’t have a problem
with drinking.
Simple reflection: You don’t think of yourself as a problem drinker.
Amplified reflection: Your drinking has never really caused any
problems or unpleasant effects in your life.
Double-sided reflection: You think you drink too much at times,
and also you don’t think of yourself as a problem drinker.
10 JOURNAL OF TEACHING IN THE ADDICTIONS
STAGE 6:
DEVELOPING A CHANGE PLAN
STAGE 7:
CONSOLIDATING CLIENT COMMITMENT
STAGE 8:
SWITCHING BETWEEN MI
AND OTHER COUNSELING METHODS
ready for action when they present for treatment are unlikely to need
MI. Indeed, it can be frustrating or countertherapeutic for a client who is
ready for change to meet with a counselor whose focus is on contem-
plating change (Waldron, Miller, & Tonigan, 2001). This can be as much
a mismatch as the ambivalent client whose therapist is pressing for im-
mediate action.
There appears to be a synergistic effect when MI is joined to other
evidence-based counseling methods (Burke, Arkowitz, & Menchola,
2003). For example, clients randomly assigned to receive MI at the out-
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DISCUSSION
selor behaviors, and thus far can only be inferred from their impact on
client speech. For still others, there has been very little progress toward
skill-specific measures.
Also testable is our assertion that the eight skills emerge in a manner
that approximates a Guttman scale wherein each step is a prerequisite
for the next, so that achievement of expertise in a specific stage of skills
is dependent upon the establishment of at least reasonable proficiency
in all of the skills that precede it within the model. For some pairs this
seems highly likely. For example, it would be difficult to evoke and re-
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spond differentially to change talk (Stage 4) unless one can first recog-
nize change talk and differentiate it from other client responses (Stage
3). Similarly, one must first develop reasonable proficiency in reflective
listening (Stage 2) before being able to use reflections directively as dif-
ferential reinforcement (Stage 4). On the other hand, the recognition of
change talk (stage 3) does not logically require prior proficiency in client-
centered counseling. Indeed, we have trained student coders to reliably
recognize and categorize the occurrence of change talk from MI session
tape recordings, without first teaching them clinical skillfulness in cli-
ent-centered methods. Similarly, it may be possible to learn how to roll
with resistance (Stage 5) based primarily on client-centered counseling
skills (Stage 2) before developing skill in eliciting change talk (Stage 4).
If these stages of learning MI can be empirically supported, it would
be useful to know what counselor characteristics might be associated
with ease of learning for each of them. Are there particular experiences
or attributes of counselors that make reflective listening easier or harder
to acquire? Is there an ideal learning trajectory for these stages? Can we
identify predictable detours or trouble spots for counselors and perhaps
methods for overcoming them to facilitate efficiency in training? An-
swering these and similar questions could clarify the processes of ac-
quiring therapeutic expertise in motivational interviewing, and perhaps
have more general applications in the training of counselors.
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