CNC GUIDE

OPERATOR’S MANUAL (SETUP)

A-42148-00357EN/03
• No part of this manual may be reproduced in any form.
• The appearance and specifications of this product are subject to change without notice.

The products in this manual are controlled based on Japan's “Foreign Exchange and
Foreign Trade Law". The export from Japan may be subject to an export license by the
government of Japan.
Further, re-export to another country may be subject to the license of the government of the
country from where the product is re-exported. Furthermore, the product may also be
controlled by re-export regulations of the United States government.Should you wish to
export or re-export these products, please contact FANUC for advice.

In this manual, we endeavor to include all pertinent matters.

There are, however, a very large number of operations that must not or cannot be
performed, and if the manual contained them all, it would be enormous in volume.
It is, therefore, requested to assume that any operations that are not explicitly described as
being possible are "not possible".

This manual contains the program names or device names of other companies, some of
which are registered trademarks of respective owners. However, these names are not
followed by  or  in the main body.
DEFINITION OF WARNING, CAUTION, AND NOTE
This manual includes safety precautions for protecting the user and preventing
damage to the machine. Precautions are classified into WARNING and CAUTION
according to their bearing on safety. Also, supplementary information is described as
a NOTE. Read the WARNING, CAUTION, and NOTE thoroughly before attempting
to use the machine.

WARNING
Applied when there is a danger of the user being injured or when there
is a danger of both the user being injured and the equipment being
damaged if the approved procedure is not observed.

CAUTION
Applied when there is a danger of the equipment being damaged, if the
approved procedure is not observed.

NOTE
The Note is used to indicate supplementary information other than
Warning and Caution.

• Read this manual carefully, and store it in a safe place.

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TABLE OF CONTENTS

TABLE OF CONTENTS

DEFINITION OF WARNING, CAUTION, AND NOTE ························ 3

1 INTRODUCTION ·································································· 5
2 OPERATING ENVIRONMENT ················································ 6
3 INSTALLATION AND UN-INSTALLATION ······························· 7
3.1 INSTALLATION PROCEDURE ······································································· 8
3.2 SETTING AFTER INSTALLATION ································································ 16
3.3 UNINSTALLATION PROCEDURE ································································ 19

4 UPDATE OF CNC GUIDE····················································· 22

4.1 PROCEDURE FOR UPDATE ········································································ 23

5 LICENSE ··········································································· 26
5.1 HARDWARE KEY ······················································································· 26
5.1.1 Single-user license ·································································································· 27
5.1.1.1 Expiration date of CNC GUIDE Academic package ············································· 27
5.1.1.2 Confirmation of expiration date ········································································ 29
5.1.2 Multi-user license ··································································································· 30
5.1.2.1 Environment ································································································· 31
5.1.2.2 Installation of software for license server ··························································· 32
5.1.2.3 Installation CNC GUIDE ················································································ 35
5.2 LICENSE SETTING ···················································································· 36
5.2.1 License Key Setting Tool ·························································································· 36
5.2.1.1 Starting and exiting ······················································································· 36
5.2.1.2 Setting ········································································································· 37
5.2.2 Setting Management Tool ························································································· 39
5.2.2.1 Starting and Exiting ······················································································· 39
5.2.2.2 Deletion of Setting·························································································· 41
5.3 TROUBLESHOOTINGS ··············································································· 42
5.3.1 Confirmation of setting ···························································································· 42
5.3.2 Confirmation of communication················································································· 42
5.3.3 Confirmation on license server ·················································································· 43
5.3.4 Reinstalling the license key driver software ································································ 44

Version history ··········································································· 46

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 1.INTRODUCTION

1 INTRODUCTION
About this operator's manual (SETUP)
This manual describes about installation and license (Hardware Key) of "CNC
GUIDE".

About the product composition

CNC GUIDE is an application for operating the CNC that runs on a personal
computer.
The following products are provided.

• Normal version

Specification Product Name License

A08B-9010-J770#ZZ12 CNC GUIDE (1 user) Single-user license
A08B-9010-J771#ZZ12 CNC GUIDE (10 users)
A08B-9010-J772#ZZ12 CNC GUIDE (20 users) Multi-user license
A08B-9010-J773#ZZ12 CNC GUIDE (Site license)
A08B-9010-J774#ZZ12 CNC GUIDE (Update) None(Only the installer)

• Academic package

Specification Product Name License

CNC GUIDE Academic package
A08B-9010-J751#ZZ12
(Classroom / 16 users）
Multi-user license
CNC GUIDE Academic package
A08B-9010-J761#ZZ12
(Classroom / 32 users）
CNC GUIDE Academic package
A08B-9010-J752#ZZ12
(Homework / 1 year）
Single-user license
CNC GUIDE Academic package
A08B-9010-J762#ZZ12
(Homework / 3 yeaers）
A08B-9010-J763#ZZ12 CNC GUIDE Academic package (Update） None(Only the installer)

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2.OPERATING ENVIRONMENT

2 OPERATING ENVIRONMENT
Using this product requires the environment described below.

OS: following any OS

Windows 8.1 Pro ( 32bit, 64bit )
Windows 10 ( 32bit, 64bit ) Version 2004 or higher
• The hardware key may not be recognized or CNC GUIDE may not work
properly in the remote desktop environment, VPN environment and
virtual environment.
If you use CNC GUIDE in the remote desktop environment, VPN
environment and virtual environment, you use it on your own risk.
And the following package
.NET Framework 2.0/.NET Framework 3.5
CPU: Intel Core i3 or higher
Memory: 4GB or greater
Free hard disk space: 8.0GB or greater
Display resolution: 1280 x 1024 ( SXGA ) or higher resolution
(Recommended 1920*1080(Full-HD) or higher resolution)
DVD drive
USB port

• Microsoft, Windows, and .NET Framework are registered trademarks of Microsoft

Corporation in the United States.
• Intel Core is registered trademarks of Intel Corporation in the United States.

NOTE
Only one CNC GUIDE can start at the same computer.
You can acquire the .NET Framework installer from the website
of Microsoft Corporation.
For information on how to install it, see Chapter 3, "Installation
and Un-installation".

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 3.INSTALLATION AND UN-INSTALLATION

3 INSTALLATION AND UN-INSTALLATION

This chapter explains how to install CNC GUIDE and its attached programs in your
personal computer, as well as how to uninstall them from it.
Installation does not require the supplied hardware key.

NOTE
1 The privilege of Administrators is required to install/uninstall
the CNC GUIDE.
2 If the CNC GUIDE (Software license) has been already
installed, the CNC GUIDE (Software license) is uninstalled and
replaced with CNC GUIDE (hardware key).User data (machine
composition data, configuration file) is not replaced.
3 If the CNC GUIDE of Normal version has been already installed,
the CNC GUIDE of Normal version is uninstalled and replaced
with CNC GUIDE of Academic package.User data (machine
composition data, configuration file) is not replaced.
4 Do not insert the hardware key in the PC until the installation of
CNC GUIDE is finished.
5 CNC GUIDE and CNC GUIDE 2 cannot be installed and used at
the same time.
6 If the CNC GUIDE 2 has been already installed, the CNC GUIDE
2 is uninstalled and replaced with CNC GUIDE.
User data (machine composition data, configuration file) is not
replaced.
7 Do not use data with CNC GUIDE 2 sepecific features in CNC
GUIDE.
8 Please do not install CNC GUIDE in the PC that the following
software installs.
・CNC Simulator (A08B-9010-J720#ZZ11)
・PMC Simulator (A08B-9210-J530#ZZ11)
・ManualGuide i Simulator (A08B-9010-J540#ZZ11)
Please do the following work before installing the CNC GUIDE
when these software is installed.
(a)The CNC Simulator, the PMC Simulator, and ManuGuide i
Simulator are uninstalled.
(b)SSDCleanupx64.exe or SSDCleanup.exe is executed.
(in \Setup\driver\Cleanup\1.1
or \Setup\driver\Cleanup\1.2.0.5)
(c)The CNC GUIDE is installed.

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3.INSTALLATION AND UN-INSTALLATION

3.1 INSTALLATION PROCEDURE

1 Preparation prior to installation

1-1 Before installation, see chapter 2, "OPERATING ENVIRONMENT" to

check the environment of the computer being used.

2 Starting the installer

2-1 If any programs are running, exit them.

2-2 Set the disk in the DVD drive. Windows automatically starts installation.

2-3 If Windows does not automatically start installation, click [Start Menu] -
[Run]. Type the following in the Open field, and then click <OK>
(DVD drive name):\AutoRun.exe

2-4 When the window of user account control is displayed, click <Yes>.

Fig.3.1 (a) User account control

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 3.INSTALLATION AND UN-INSTALLATION

2-5 Installation of .NET Framework 3.5 screen is displayed. Click <Download

and install this feature>. When the installation is completed, click <Close>.

Fig.3.1 (b) Installation of .NET Framework

2-6 When the window of user account control is displayed, click <Yes>.

Fig.3.1 (c) User account control

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3.INSTALLATION AND UN-INSTALLATION

2-7 Preparing to install.

Fig.3.1 (d) Preparing to install

NOTE
If the installation is failed due to something like an offline
state, see the url below, and please install .NET
Framework 3.5.
https://docs.microsoft.com/en-us/dotnet/framework/instal
l/dotnet-35-windows-10

3 Starting setup of CNC GUIDE

3-1 CNC GUIDE installer starts.

After the following window is displayed, click <OK>.

Fig.3.1 (e) Select the Language window

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 3.INSTALLATION AND UN-INSTALLATION

3-2 After the following window is displayed, click <Next>.

In this procedure, the windows that appear during installation of the normal
version are used for description. Install the academic package in the same
manner.

Fig.3.1 (f) Start window

3-3 Input the User name and Organization, and click <Next>.

Fig.3.1 (g) User name input window

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3.INSTALLATION AND UN-INSTALLATION

3-4 Specify the installation folder, and click <Next>.

Fig.3.1 (h) Selection window of Installation Folder

NOTE
1. Do not install it in root folder (\).
2. Do not use double-byte character set (Chinese character,
katakana, and Korean character, etc.) for the folder name.

3-5 Select the type of the setup. When all models are installed, select
"Complete". When the model is selected, select "Custom", and click
<Next>.

Fig.3.1 (i) Selection window of setup type

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 3.INSTALLATION AND UN-INSTALLATION

3-6 Select the model and the function to install on "Custom setup" window, and
click <Next>.

Fig.3.1 (j) Selection window of installation model

3-7 When the preparation is completed, the following window is displayed, and
click <Install>.

Fig.3.1 (k) Confirm Installation window

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3.INSTALLATION AND UN-INSTALLATION

3-8 When the window of user account control is displayed, click <Yes>.

Fig.3.1 (l) User account control

3-9 Installation of CNC GUIDE starts.

Fig.3.1 (m) Install-in-Progress window

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 3.INSTALLATION AND UN-INSTALLATION

3-10 When installation ends, the following window is displayed. Then click
<Finish>.

Fig.3.1 (n) Installation Complete window

NOTE
When CNC GUIDE is installed, the driver for using the
hardware key is also installed at the same time.

3-11 Restart Windows.

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3.INSTALLATION AND UN-INSTALLATION

3.2 SETTING AFTER INSTALLATION

When CNC GUIDE is installed, user's data is preserved in the following folder.
“C:\ProgramData\FANUC\NCGuide FS0i-D”
“C:\ProgramData\FANUC\NCGuide FS0i-F”
“C:\ProgramData\FANUC\NCGuide FS0i-F Plus”
“C:\ProgramData\FANUC\NCGuide FS30i-B”
“C:\ProgramData\FANUC\NCGuide FS30i-B 32AX”
“C:\ProgramData\FANUC\NCGuide FS30i-B 48AX”
“C:\ProgramData\FANUC\NCGuide FS30i-B Plus”
“C:\ProgramData\FANUC\NCGuide FS30i-B Plus 72AX”
“C:\ProgramData\FANUC\NCGuide FS31i-A”
“C:\ProgramData\FANUC\NCGuide FS31i-B”
“C:\ProgramData\FANUC\NCGuide FS31i-B Plus”
“C:\ProgramData\FANUC\NCGuide FS31i-LB”
“C:\ProgramData\FANUC\NCGuide FS31i-PB”
“C:\ProgramData\FANUC\NCGuide FS31i-WB”
“C:\ProgramData\FANUC\NCGuide FS35i-B”
“C:\ProgramData\FANUC\NCGuide FS35i-B 16AX”
“C:\ProgramData\FANUC\NCGuide FS31i-B5”
“C:\ProgramData\FANUC\NCGuide FS31i-B5 Plus”
“C:\ProgramData\FANUC\NCGuide FS32i-B”
“C:\ProgramData\FANUC\NCGuide FS32i-B Plus”
“C:\ProgramData\FANUC\NCGuide PMi-A”

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 3.INSTALLATION AND UN-INSTALLATION

These folders cannot be referred to in the state of default, and set the following,
please.

1. Start [Explorer], and then Click <View>.

Fig.3.2 (a) Explorer

2. Click < Options>.

Fig.3.2 (b) File Explorer Options

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3.INSTALLATION AND UN-INSTALLATION

3. Click <View> tab,and then [Hidden files and folders] in [Folder Options] is set as
follows.

Fig.3.2 (c) Hidden files and folders

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 3.INSTALLATION AND UN-INSTALLATION

3.3 UNINSTALLATION PROCEDURE

1 Terminating CNC GUIDE

1-1 CNC GUIDE cannot be uninstalled while it is running. Exit CNC GUIDE
and then uninstall it.

2 Starting the uninstaller

2-1 Click <Settings> in the Start menu.

Fig.3.3 (a) Start Menu [Setting]

NOTE
The privilege of Administrators is required to uninstall the CNC
GUIDE.

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3.INSTALLATION AND UN-INSTALLATION

2-2 <Windows Settings> starts. Click [Apps].

Fig.4.3 (b) Windows Settings

2-3 [Apps & features] screen is displayed.

Select <CNC GUIDE>, and then click <Uninstall>.

Fig.3.3 (c) Uninstall program

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 3.INSTALLATION AND UN-INSTALLATION

3 Confirming un-installation

3-1 A dialog box is displayed, asking whether you really want to uninstall the
program. Select <Uninstall>.

Fig.3.3 (d) Confirmation message

3-2 The confirmation screen of the user account control is displayed, and click
<Yes>.

Fig.3.3 (e) User account control

3-3 The installed files, folders, and start menu items are deleted.
Un-installation then ends.

NOTE
1 The USB driver, Sentinel Protection Installer should be
separately uninstalled.
2 A part of setting file folder is not uninstalled.

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4.UPDATE OF CNC GUIDE

4 UPDATE OF CNC GUIDE

CNC GUIDE can be updated to the latest version using the following update software.

• Normal version

Software for Update Target Software for Update

Specification Product Specification Product
A08B-9010-J770#ZZ12 CNC GUIDE (1 user)
A08B-9010-J771#ZZ12 CNC GUIDE (10 users)
A08B-9010-J774#ZZ12 CNC GUIDE (Update)
A08B-9010-J772#ZZ12 CNC GUIDE (20 users)
A08B-9010-J773#ZZ12 CNC GUIDE (Site license)

• Academic package

Software for Update Target Software for Update

Specification Product Specification Product
CNC GUIDE Academic package
A08B-9010-J751#ZZ12
(Classroom / 16 users）
CNC GUIDE Academic package
A08B-9010-J761#ZZ12
CNC GUIDE (Classroom / 32 users）
A08B-9010-J763#ZZ12
Academic Package (Update) CNC GUIDE Academic package
A08B-9010-J752#ZZ12
(Homework / 1 year）
CNC GUIDE Academic package
A08B-9010-J762#ZZ12
(Homework / 3 yeaers）

Only when you have already purchased CNC GUIDE (normal version/academic
package), this update can be used.

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 4.UPDATE OF CNC GUIDE

4.1 PROCEDURE FOR UPDATE

The operating procedure of installation for update of CNC GUIDE is as follows.

1. Saving of machine composition setting data

CNC GUIDE is installed in the following folders by default.

Version 3.0 or earlier

C:\Program Files\FANUC\NCGuide\MachineSetting

Version 4.0 or later

FS0i -D : C:\ ProgramData\FANUC\NCGuide FS0i-D\MachineSetting
FS0i -F : C:\ ProgramData\FANUC\NCGuide FS0i-F\MachineSetting
FS0i –F Plus :
C:\ProgramData\FANUC\NCGuide FS0i-F Plus\MachineSetting
FS30i -B : C:\ ProgramData\FANUC\NCGuide FS30i-B\MachineSetting
FS30i -B iHMI :
C:\ ProgramData\FANUC\NCGuide FS30i-B iHMI\MachineSetting
FS31i -A : C:\ ProgramData\FANUC\NCGuide FS31i-A\MachineSetting
FS31i -B : C:\ ProgramData\FANUC\NCGuide FS31i-B\MachineSetting
FS31i -LB :
C:\ ProgramData\FANUC\NCGuide FS31i-LB\MachineSetting
FS31i -PB :
C:\ ProgramData\FANUC\NCGuide FS31i-PB\MachineSetting
FS31i -WB :
C:\ ProgramData\FANUC\NCGuide FS31i-WB\MachineSetting
FS35i -B : C:\ ProgramData\FANUC\NCGuide FS35i-B\MachineSetting
FS31i -B5 : C:\ ProgramData\FANUC\NCGuide FS31i-B5\MachineSetting
FS32i -B : C:\ ProgramData\FANUC\NCGuide FS32i-B\MachineSetting
PMi -A : C:\ProgramData\FANUC\NCGuide PMi-A\MachineSetting
FS0i –F Plus iHMI :
C:\ProgramData\FANUC\NCGuide FS0i-F Plus iHMI\MachineSetting
FS30i–B 32AX :
C:\ProgramData\FANUC\NCGuide FS30i-B 32AX\MachineSetting
FS30i–B 48AX :
C:\ProgramData\FANUC\NCGuide FS30i-B 48AX\MachineSetting
FS30i–B Plus :
C:\ProgramData\FANUC\NCGuide FS30i-B Plus\MachineSetting
FS31i–B Plus :
C:\ProgramData\FANUC\NCGuide FS31i-B Plus\MachineSetting
FS31i–B5 Plus :
C:\ProgramData\FANUC\NCGuide FS31i-B5 Plus\MachineSetting
FS32i–B Plus :
C:\ProgramData\FANUC\NCGuide FS32i-B Plus\MachineSetting

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4.UPDATE OF CNC GUIDE

Version 19.20 or later

FS0i -D : C:\ ProgramData\FANUC\NCGuide FS0i-D\MachineSetting
FS0i -F : C:\ ProgramData\FANUC\NCGuide FS0i-F\MachineSetting
FS0i –F Plus :
C:\ProgramData\FANUC\NCGuide FS0i-F Plus\MachineSetting
FS30i -B : C:\ ProgramData\FANUC\NCGuide FS30i-B\MachineSetting
FS31i -A : C:\ ProgramData\FANUC\NCGuide FS31i-A\MachineSetting
FS31i -B : C:\ ProgramData\FANUC\NCGuide FS31i-B\MachineSetting
FS31i -LB :
C:\ ProgramData\FANUC\NCGuide FS31i-LB\MachineSetting
FS31i -PB :
C:\ ProgramData\FANUC\NCGuide FS31i-PB\MachineSetting
FS31i -WB :
C:\ ProgramData\FANUC\NCGuide FS31i-WB\MachineSetting
FS35i -B : C:\ ProgramData\FANUC\NCGuide FS35i-B\MachineSetting
FS35i–B 16AX :
C:\ProgramData\FANUC\NCGuide FS35i-B 16AX\MachineSetting
FS31i -B5 : C:\ ProgramData\FANUC\NCGuide FS31i-B5\MachineSetting
FS32i -B : C:\ ProgramData\FANUC\NCGuide FS32i-B\MachineSetting
PMi -A : C:\ProgramData\FANUC\NCGuide PMi-A\MachineSetting
FS30i–B 32AX :
C:\ProgramData\FANUC\NCGuide FS30i-B 32AX\MachineSetting
FS30i–B 48AX :
C:\ProgramData\FANUC\NCGuide FS30i-B 48AX\MachineSetting
FS30i–B Plus :
C:\ProgramData\FANUC\NCGuide FS30i-B Plus\MachineSetting
FS31i–B Plus :
C:\ProgramData\FANUC\NCGuide FS31i-B Plus\MachineSetting
FS31i–B5 Plus :
C:\ProgramData\FANUC\NCGuide FS31i-B5 Plus\MachineSetting
FS32i–B Plus :
C:\ProgramData\FANUC\NCGuide FS32i-B Plus\MachineSetting
FS30i–B Plus 72AX :
C:\ProgramData\FANUC\NCGuide FS30i-B Plus 72AX\MachineSetting

The created machine composition setting data is saved in the folder.

Select the necessary files of machine composition, and save them in another folder
temporarily.
For instance, to save the data of machine composition name “1path-3axis-M”, save
the folder “1path-3axis-M” and the files of all extensions to which the file name
“1path-3axis-M” is given as shown in the following figure.

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 4.UPDATE OF CNC GUIDE

Fig.4.1 (a) Machine composition setting data folder and files

2. Installation of new CNC GUIDE

Install the latest version of CNC GUIDE using the "CNC GUIDE (Update)" or
"CNC GUIDE Academic Package (Update)" DVD.
At this time, the CNC GUIDE of the installed old version is automatically
uninstalled.

3. Restoration of the machine composition setting data

After installation of the latest version, restore the saved machine composition
setting data saved in procedure 1 to the MachineSetting folder.

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5.LICENSE

5 LICENSE

5.1 HARDWARE KEY

To use CNC GUIDE, the hardware key you have purchased is required.
The key is used for confirming your license.
There are following two types of hardware keys for the academic package.
・ Single-user license
・ Multi-user license

You can execute CNC GUIDE on only the PC that acquires the license from the
hardware key.

Multi-user license

Single-user license

Fig.5.1 (a) hardware key

NOTE
1. Please set the date of PC correctly.
CNC GUIDE might not be able to be used if the date of PC is
illegal.
2. If you use the hardware key of multi-user license, please set the
same date for the license server PC and a PC that executes
CNC GUIDE.

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 5.LICENSE

5.1.1 Single-user license

The CNC GUIDE can be start with Single-user license by PC which is inserted the
hardware key.

The CNC GUIDE of Single-user license has following products.

Specification Product Name

A08B-9010-J770#ZZ12 CNC GUIDE (1 user)
CNC GUIDE Academic package
A08B-9010-J752#ZZ12
(Homework / 1 year）
CNC GUIDE Academic package
A08B-9010-J762#ZZ12
(Homework / 3 yeaers）

5.1.1.1 Expiration date of CNC GUIDE Academic package

The CNC GUIDE Academic package has Expiration date.

The expiry date is 1 year since beginning the hardware key.
Only first time, when the hardware key is inserted, and the CNC GUIDE is started,
the dialog for the following confirmations is displayed.

1. The following notes are displayed.

Please peruse the content. To move the next screen, click the Agree button.
For the start of CNC GUIDE is interrupting, click CNC GUIDE End button.

Fig5.1.1.1 (a) Notes of hardware key use beginning (for 1 year)

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5.LICENSE

The message displayed in this dialog is as follows.

Please read the following notes, and click "Agree" if you agree it.

Use notes of the CNC GUIDE Academic package for Homework

1.This hardware key expires 1 year after the start of using.

2.The CNC GUIDE cannot be started with this hardware key which is expired.
3.Please confirm whether the date of the PC is correct before the CNC GUIDE begins.
4.When the date of this PC is incorrect, the operation of the CNC GUIDE is not secured.
In that case, the CNC GUIDE might not be able to be used.

This message is displayed only first time by the use of the hardware key.

1. A now date of the PC is confirmed by the next dialog.

When the setting at the date is correct, click Yes button.
When the setting at the date is not correct, click No button, and the start of the
CNC GUIDE is interrupted.
In that case, please start the CNC GUIDE again after correctly setting the date of
the PC.

Fig5.1.1.1 (b) Confirmation of setting at date

2. Finally, the final confirmation to start the CNC GUIDE is done.

The use of the hardware key is started when clicking Yes button.
(The use time limit of the hardware key is 1 year from this time. )
For the start of the CNC GUIDE is canceled, click No button.

Fig5.1.1.1 (c) Confirmation of hardware key use beginning

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5.1.1.2 Confirmation of expiration date

The expiration date of the hardware key is displayed in the version information dialog
from "Help" menu from which it can display it.

Fig5.1.1.2 (a) Display at expiry date

Comfirmation of expiring
When CNC GUIDE is started after the hardware key has expired, the following
message is displayed. And you can verify that the hardware key is expired.

Fig5.1.1.2 (b) Comfirmation of expiring

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5.1.2 Multi-user license

The CNC GUIDE can be started with Multi-user license at the same time with two or
more personal computers. the license is acquired from the personal computer (License
Server) that installs the hardware key by way of the network.
Also, only one CNC GUIDE can be started simultaneously on one PC or server.

The License Server needs to install License Server Software.

The PC that executes CNC GUIDE needs to install CNC GUIDE

The CNC GUIDE of Multi-user license has following products.

Specification Product Name

A08B-9010-J771#ZZ12 CNC GUIDE (10 users)
A08B-9010-J772#ZZ12 CNC GUIDE (20 users)
A08B-9010-J773#ZZ12 CNC GUIDE (Site license)
CNC GUIDE Academic package
A08B-9010-J751#ZZ12
(Classroom / 16 users）
CNC GUIDE Academic package
A08B-9010-J761#ZZ12
(Classroom / 32 users）

Fig5.1.2 (a) Using Multi-user license

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5.1.2.1 Environment

The PC for a license server requires the environment described below.

OS：following any OS
Windows 8.1 Pro ( 32bit, 64bit )
Windows 10 ( 32bit, 64bit ) Version 2004 or higher
Windows Server 2012 ( 64bit )
Windows Server 2012 R2 ( 64bit )
• The hardware key may not be recognized or CNC GUIDE may not work
properly in the remote desktop environment, VPN environment and
virtual environment.
If you use CNC GUIDE in the remote desktop environment, VPN
environment and virtual environment, you use it on your own risk.
Memory: 4 GB or greater
Free hard disk space: 10MB or greater
Display resolution: 1024 x 768 or higher
DVD drive
USB port

About the license server

1. It is necessary to set the unchanging IP address.
The personal computer that dynamically sets IP address by using DHCP etc.
cannot be used as a license server.

About the network

1. When the firewall software other than the Windows firewall are effective, the
license demand by the personal computer that executes the CNC GUIDE might
not be accepted.

2. When these communications cannot be done by the firewall software and

Switching hub, etc. , the function concerning the network license cannot be used.
In that case, please confirm the setting such as the switching hubs to
communicate.

3. The personal computer that executes the license server and the CNC GUIDE
should be in the same network segment.

Confirmation of IP address

IP address of the license server can be confirmed according to the following

procedures.

1. [Start menu] – [accessories] – [command prompt] is clicked.

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2. The following command is executed on the displayed command prompt.

C:\> ipconfig

3. The value of "IP Address" is IP address set to the PC.

5.1.2.2 Installation of software for license server

The hardware key driver and the software for respond to the acquisition of the license
are installed in the personal computer for the license server.

1 Starting the installer

1-1 If any programs are running, exit them.
1-2 Set the disk in the DVD drive.
1-3 The following setup is executed.
(DVD drive name):\Setup\driver\Sentinel Protection Installer 7.6.9.exe

2 Starting setup of license server software.

Fig5.1.2.2 (a) Installation start screen

3 The "License Agreement" window displayed; select "I accept" and click <Next>.

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Fig5.1.2.2 (b) License agreement of license server software

4 The installation type is displayed, and select "Complete", and click < Next >.

Fig5.1.2.2 (c) Select installation type

5 Then click <Install>, and start install.

Fig5.1.2.2 (d) Confirmation of installation start

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6 The message of the confirmation to change the setting of the firewall is displayed.
"Yes" is selected, and the firewall setting is changed.

Fig5.1.2.2 (e) Confirmation of firewall setting change

7 The server software for the license authentication and the hardware key driver
installation start.

Fig5.1.2.2 (f) Install-in-Progress window

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8 When the installation is completed, the following message appears. Then click
<Finish>.

Fig5.1.2.2 (g) Install Completion window

9 The confirmation message to reboot the PC is displayed. When <Yes> is clicked,

the PC reboot.

Fig5.1.2.2 (h) Confirmation message for PC reboot

5.1.2.3 Installation CNC GUIDE

Please install CNC GUIDE on the PC that executes CNC GUIDE

Please refer to “3 INSTALLATION AND UN-INSTALLATION” for detail.

And you need to setup the license.

Please refer to “5.2 LICENSE SETTING” for detail.

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5.2 LICENSE SETTING

You set which the hardware key to use from Single-user license or Multi-user license.
The Single-user license is set immediately after the installation of the CNC GUIDE.
When you use the Multi-user license, it is necessary to set one of the following tools.
・ License Key Setting Tool
・ Setting Management Tool

5.2.1 License Key Setting Tool

5.2.1.1 Starting and exiting

From the start menu, click [ FANUC CNC GUIDE( FS0i-D / FS0i-F / FS0i-F Plus /
FS30i-B / FS30i-B 32AX / FS30i-B 48AX / FS30i-B Plus / FS30i-B Plus 72AX /
FS31i-A / FS31i-B / FS31i-B Plus / FS31i-LB / FS31i-PB / FS35i-B / FS35i-B 16AX
/ FS31i-B5 / FS31i-B5 Plus / FS32i-B / FS32i-B Plus / PMi-A ) ] - [ License Key
Setting ] and the License key Setting program start.

Fig5.2.1.1 (a) Start menu: "License Key Settings"

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When it has started, the window shown below appears.

To exit, click the OK or Cancel button.

Fig5.2.1.1 (b) License Key Setting Tool

NOTE
After the setting by using CNC GUIDE Setting Management Tool,
the following message is displayed and License key setting tool
can not be started.
Please use CNC GUIDE Setting Management Tool to set the
license server.

5.2.1.2 Setting

IP address of the license server is set on the PC that executes CNC GUIDE with this
tool.

1. The license key setting tool is started.

2. "Authenticate it with to the license server" is turned on.

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3. IP address of the license server is set.

4. Click "Diagnosis" button, and it is confirmed to communicate with the license

server.
Please confirm “5.3 Troubleshootings” when becoming an error.

5. If the result of "Diagnosis" button is OK, start CNC GUIDE.

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5.2.2 Setting Management Tool

5.2.2.1 Starting and Exiting

In Start menu, click [FANUC CNC GUIDE(TOOLs) ] – [Setting Management Tool],

then CNC GUIDE Setting Management Tool starts.
Even if CNC GUIDE isn’t executing, CNC GUIDE Setting Management Tool is
available.

Fig.5.2.2.1 (a) Start menu [Setting Management Tool]

When CNC GUIDE Setting Management Tool has started, the following screen is
displayed.

Fig.5.2.2.1 (b) CNC GUIDE Setting Management Tool

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Click the [License] tab, then the following screeen is displayed.

Fig. 5.2.2.1 (c) License authentication screen

When you use CNC GUIDE by the hardware key of Multi-user license, set IP address
of the license server in above screen.

To exit, click the Close(C) button or [File(F)] – [Exit(X)] in the menu.

Setting procedures
Set IP address of the license server by CNC GUIDE Setting Management Tool on PC
on which CNC GUIDE is executed.

1 Start CNC GUIDE Setting Management Tool, and display the license
authentication screen.

2 Check the check box [Authenticate it with to the license server].

3 Set IP address of the license server.

4 Click the Diagnosis(D) button, and confirm that the communication with the
license server has been established.
Please confirm the setting of the network (setting of the firewall software and
the hub, etc.) when an error occurs.

5 Click the Save(S) button or [File(F)] – [Save(S)] in the menu, and then the
setting is saved.

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5.2.2.2 Deletion of Setting

The settings of the screen size and the MDI key kind, etc. cannot be done on the
operation screen of the CNC GUIDE after when this tool is started.
( The menu for the setting is not displayed.)

To be able to set from the operation screen as before, delete the following
configuration file.
“C:\ProgramData\FANUC\NCGuide_COMM\SettingManager.xml”
The contents set by this tool will be lost.
Please re-set for each model after deleting the above-mentioned configuration file.

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5.3 TROUBLESHOOTINGS

When the error is displayed with "Diagnosis" button of the license key setting tool or
an effective license key is not found when the CNC GUIDE starts, the following items
are checked.

5.3.1 Confirmation of setting

A minimum setting necessary for the communication is confirmed.

NOTE
Please consult the network administrator about set values such as
IP addresses and the subnet masks.

 Confirmation of setting in license server

(1) Is IP address set?
(2) Is the subnet mask set?
(3) When the router is used, is IP address of the router set?

 Confirmation of setting of PC that executes CNC GUIDE

(1) Is IP address set?
(2) Is the subnet mask set?
(3) When the router is used, is IP address of the router set?

 Confirmation by both of PC that executes license server and CNC GUIDE

(1) Is it the same network segment?
(2) Is IPv4 used?

5.3.2 Confirmation of communication

It explains the method of confirming the communication with the PC that executes the
license server and the CNC GUIDE.
First of all, please confirm the communication route is normal by this confirm method
when you cannot communicate correctly.
"Ping" command is used for the confirmation of the communication.

 Confirmation of communication route

The command prompt is opened, and "ping ‘IP address to be communicated‘" is
input.
The following both direction is confirmed.
- To the PC that executes the CNC GUIDE from the license server
- To the license server from the PC that executes the CNC GUIDE

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(1) When the response returns ( normality )

(2) When there is no response ( abnormality )

NOTE
There might not be response by ping according to the setting of the
firewall or licence server.

5.3.3 Confirmation on license server

 Confirmation of the hardwarekey driver's installation

(1) "Control panel" - "Device manager" is selected.

(2) It is confirmed that “SafeNet USB SuperPro/UltraPro" is displayed in the
group of "Universal Serial Bus controller".

 Confirmation of start of software for license server

(1) "Control panel" - "Administration tool" - "Service" is selected.

(2) "SentinelProtectionServer" is found from the service list.
(3) When the state is not "Start", it is confirmed to obtain Authentication of the
CNC GUIDE after "Operation menu" - "Start" is executed.

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(4) When the state is "Start", it is confirmed to obtain Authentication of the CNC
GUIDE after "Operation menu" - "ReStart" is executed.

 Confirmation of UDP6001 port opening

(1) The following command is executed from the command prompt screen on the
license server.

C:\> netstat -an

(2) It is confirmed that the following line is displayed in the execution result of the
command.

・・・
UDP 127.0.0.1:6001 *:*
・・・
UDP (My IP Address):6001 *:*
・・・

(3) It is in the state that the personal computer that executes the CNC GUIDE can
be accessed to the license server when this line is displayed.
Please review the setting of software for the license server and the setting of the
firewall when this line is not displayed.

5.3.4 Reinstalling the license key driver software

When CNC GUIDE/CNC GUIDEPro is installed in PC in which software that uses

the license key made by SafeNet Inc. has already been installed, the license key might
not be able to be recognized correctly.
In that case, all the driver software of a version old according to the following
procedures 1 is uninstalled.
Afterwards, the driver software is reinstalled according to procedure 2.
At this time, CNC GUIDE/CNC GUIDEPro is not uninstalled.

Procedure 1:Uninstallation of old driver software for license key

1. The CNC GUIDE/CNC GUIDEPro is terminated, and the license key is removed
from the PC.
2. Setup CD is inserted in the CD drive. In the following explanations, it explains as
E drive.
3. Cleanup tool that deletes driver software for license key
-64bitOS

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“E:Setup\driver\Cleanup\1.2.0.5\x64(64bit)\SSDCleanupx64.exe”
-32bitOS
“E:Setup\driver\Cleanup\1.2.0.5\x86(32bit)\SSDCleanup.exe”
You execute this.
4. The following screens are displayed. 'Y'(Or, 'y') is input and processing is
executed.

5. Please reboot the PC when processing ends.

Procedure 2:Installation of driver software for license key

To install only the driver software for the license key without executing Setup of the
CNC GUIDE/CNC GUIDEPro, the following procedures are executed.
1. The following file is executed, “E:\Setup\driver\ Sentinel System Driver Installer
7.5.0.exe”
2. The installation is executed according to the wizard.
3. In “Setup Type”, “Complete” is selected.
4. When the installation ends, the PC is rebooted.

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Version history

Version history
Ed Date Description
01 2020/10/30 The first edition
02 2020/12/3 Addition of FS30i-B Plus 72AX (Ver 20.0)
03 2021/03/10 Addition of FS35i-B 16AX(Ver 21.0)

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