Web iSite User Guide for iDX Release 3.

Web iSite User Guide

iDirect® e150 and X1, X7, and X7-ER Satellite Routers

iDX Release 3.3

September 21, 2015

Copyright © 2015, VT iDirect Inc. All rights reserved. Reproduction in whole or in part without permission is
prohibited. Information contained herein is subject to change without notice. The specifications and information
regarding the products in this document are subject to change without notice. All statements, information and
recommendations in this document are believed to be accurate, but are presented without warranty of any kind,
express, or implied. Users must take full responsibility for their application of any products. Trademarks, brand
names and products mentioned in this document are the property of their respective owners. All such references
are used strictly in an editorial fashion with no intent to convey any affiliation with the name or the product's
rightful owner.

iDirect®, a subsidiary of VT Systems, is a global leader in IP-based satellite communications providing technology
that enables our partners to optimize their networks, differentiate and expand their businesses. The iDirect
Intelligent Platform™ allows our partners to run their entire business operations more efficiently via a single, unified
IP-based satellite architecture, whether it's providing core IP applications to the enterprise or specialized services
to any number of diverse vertical markets. iDirect is the #1 name in global satellite communications in key
industries including maritime, military/government, and oil and gas.

Company web site: http://www.idirect.net ~ Main Phone: 703.648.8000

TAC Contact Information: Phone: 703.648.8151 ~ Email: [email protected] ~ Web site: http://tac.idirect.net

iDirect Government™, created in 2007, is a wholly owned subsidiary of iDirect and was formed to better serve the
U.S. government and defense communities.

Company web site: http://www.idirectgov.com ~ Main Phone: 703.648.8118

TAC Contact Information: Phone: 703.648.8111 ~ Email: [email protected] ~ Web site: http://tac.idirectgov.com

Document Name: UG_Web_iSite_User_Guide iDX 3.3_Rev_C.pdf

Document Part Number: T0000607

ii Web iSite User Guide

iDX Release 3.3
 Revision History

The following table shows all revisions for this document. To determine if this is the latest
revision, check the TAC Web. Refer to for Getting Help on page xiv TAC access information.

Revision Date Updates

A 07/31/2014 First release of document for iDX Release 3.3
B, C 09/21/2015 Added X7-ER support for iDX Release 3.3.3.1

Web iSite User Guide iii

iDX Release 3.3
Revision History

iv Web iSite User Guide

iDX Release 3.3
 Contents

Revision History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii

Figures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Chapter 1 Web iSite Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

1.1 Web iSite Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.1.1 Web iSite Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.1.2 Before Accessing the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1.2 Starting a Web iSite Session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.3 Web iSite User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1.3.1 Web iSite Browser Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1.3.2 Navigation Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1.3.3 Left Navigation Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
1.3.4 Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Chapter 2 Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.1 Remote Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.2 Equipment Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.3 Real-Time Remote Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2.3.1 Real-Time Event Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Chapter 3 Status Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

3.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Web iSite User Guide v

iDX Release 3.3
Contents

3.2 Modem Status Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

3.2.1 Modem Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
3.2.2 Modem State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
3.2.3 Rx State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
3.2.4 Tx State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
3.2.5 Geo Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
3.3 Ethernet Status Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
3.3.1 VLAN Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
3.3.2 Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
3.3.3 Transmitter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
3.3.4 Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
3.4 IP Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
3.4.1 Eth Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
3.4.2 Sat Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
3.4.3 DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
3.4.4 DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
3.4.5 Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
3.4.6 Static Routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
3.4.7 Multicast Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
3.4.8 Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
3.5 ODU Status Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
3.5.1 Rx Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
3.5.2 Tx Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
3.6 Real-Time Remote Events Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
3.7 Satcom Graphs Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
3.7.1 Rx SNR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
3.7.2 Tx Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
3.7.3 Tx Frequency Offset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
3.7.4 Clock Deviation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Chapter 4 Commissioning Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

4.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

vi Web iSite User Guide

iDX Release 3.3
 Contents

4.2 Downstream Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

4.2.1 Manual Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
4.2.2 Configuration From File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
4.3 Geo Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
4.4 Angle Calculator Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
4.4.1 Remote Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
4.4.2 Spacecraft Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
4.4.3 Elevation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
4.4.4 Gross Antenna Pointing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
4.5 Antenna Pointing Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
4.6 Cross Polarization Test Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
4.6.1 Transmit Frequency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
4.6.2 Transmit Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
4.6.3 Modulator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Chapter 5 Admin Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

5.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
5.2 File Management Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
5.2.1 Software Loaded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
5.2.2 Load Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
5.2.3 Load Options File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
5.2.4 Retrieve Options File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
5.2.5 Restart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
5.2.6 Load Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
5.2.7 Load Options File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Appendix A Remote Locking for X1 and e150 Satellite Routers . . . . . . . . 59

A.1 Locking an X1 or e150 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
A.2 Configuring the Network Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
A.3 Performing an Temporary Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
A.4 Performing a Soft Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
A.5 Performing a Hard Lock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
A.6 Non-Warranty RMA Required to Remove Remote Locks . . . . . . . . . . . . . . . . . . 74

Web iSite User Guide vii

iDX Release 3.3
Contents

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

viii Web iSite User Guide

iDX Release 3.3
Figures

Figure 1-1. Local Area Connection Status Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Figure 1-2. Local Area Connection Properties Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Figure 1-3. Internet Protocol (TCP/IP) Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Figure 1-4. Web iSite Login Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Figure 1-5. Web iSite Default Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Figure 1-6. Web iSite Browser Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Figure 1-7. Main Console Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Figure 1-8. Typical Web iSite Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Figure 1-9. Modem Status Page with Tx Section Open. . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Figure 1-10. Web iSite X1 LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Figure 1-11. Web iSite X7 or X7-ER LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Figure 2-1. Dashboard Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Figure 2-2. Remote Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Figure 2-3. Equipment Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Figure 2-4. Real-Time Remote Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Figure 3-1. Left Navigation Bar Status Page Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Figure 3-2. Modem Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Figure 3-3. Modem Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Figure 3-4. Modem State. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Figure 3-5. Rx State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Figure 3-6. Tx State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Figure 3-7. Geo Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Figure 3-8. Ethernet Status Page (e150 and X1). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Figure 3-9. Ethernet Status Page (X7 or X7-ER) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Figure 3-10. VLAN Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Figure 3-11. Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Figure 3-12. Transmitter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Figure 3-13. Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Figure 3-14. IP Configuration Page (e150 and X1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Figure 3-15. IP Configuration Page (X7 or X7-ER). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Figure 3-16. Eth Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Figure 3-17. Sat Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Figure 3-18. DHCP Mode (Disabled) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Figure 3-19. DHCP (Server Mode) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Figure 3-20. DNS (Mode Disabled). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Figure 3-21. DNS (Mode Enabled) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Figure 3-22. Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Figure 3-23. Static Routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Web iSite User Guide ix

iDX Release 3.3
Figures

Figure 3-24. Multicast Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Figure 3-25. Port Forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Figure 3-26. ODU Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Figure 3-27. Rx Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Figure 3-28. Tx Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Figure 3-29. Real-Time Remote Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Figure 3-30. Satcom Graphs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Figure 3-31. Receiver SNR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Figure 3-32. Tx Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Figure 3-33. Tx Frequency Offset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Figure 3-34. Clock Deviation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Figure 4-1. Left Navigation Bar Showing Commissioning Page Group . . . . . . . . . . . . . . . . . . 39
Figure 4-2. Downstream Configuration (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Figure 4-3. Manual Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Figure 4-4. Configuration From File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Figure 4-5. Geo Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Figure 4-6. Angle Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Figure 4-7. Remote Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Figure 4-8. Spacecraft Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Figure 4-9. Elevation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Figure 4-10. Gross Antenna Pointing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Figure 4-11. Antenna Pointing Graph . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Figure 4-12. Volts DC and Antenna Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Figure 4-13. Cross Polarization Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Figure 4-14. Transmit Frequency (e150 and X1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Figure 4-15. Transmit Frequency (X7 or X7-ER) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Figure 4-16. Transmit Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Figure 4-17. Modulator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Figure 5-1. Left Navigation Bar Showing Admin Page Group . . . . . . . . . . . . . . . . . . . . . . . . 51
Figure 5-2. File Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Figure 5-3. Software Loaded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Figure 5-4. Load Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Figure 5-5. Load Options File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Figure 5-6. Retrieve Options File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Figure 5-7. Excerpt from Sample Options File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Figure 5-8. Restart Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Figure 5-9. Locating the Package File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Figure 5-10. Load Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Figure 5-11. Load Package Success Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Figure 5-12. Selecting the Options File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Figure 5-13. Load Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

x Web iSite User Guide

iDX Release 3.3
 Figures

Figure 5-14. Options file Success Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Figure 5-15. Restart Button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Figure 5-16. Restart Prompt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Figure A-1. X1 and e150 Web iSite Login Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Figure A-2. Network Lock Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Figure A-3. Entering Network Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Figure A-4. Lock Remote Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Figure A-5. Entering the Confirmation Word . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Figure A-6. Temporarily Locked State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Figure A-7. File Management Default Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Figure A-8. Restart Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Figure A-9. X1 and e150 Web iSite Login Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Figure A-10. Network Lock Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Figure A-11. Entering Network Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Figure A-12. Lock Remote Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Figure A-13. Entering the Confirmation Word . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Figure A-14. Soft Locked State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Figure A-15. File Management Default Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Figure A-16. Restart Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Figure A-17. X1 and e150 Web iSite Login Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Figure A-18. Network Lock Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Figure A-19. Entering the Network Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Figure A-20. Confirmation Word Text Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Figure A-21. Lock Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Web iSite User Guide xi

iDX Release 3.3
Tables

Table 1-1. X1 Router LED Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Table 1-2. X7 or X7-ER Router LED Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Web iSite User Guide xii

iDX Release 3.3
 About

Purpose
The Web iSite User Guide provides instructions for using the Web Interface to the e150
Satellite Router Board (e150), the X1, X7, and X7-ER Remote Satellite Routers.
For information on configuring the e150, X1, X7, and X7-ER Satellite Routers, see the iBuilder
User Guide. For information on installing and commissioning the e150, X1, X7, and X7-ER
Satellite Routers, see the iDirect Satellite Router Installation and Commissioning Guide.

Intended Audience
The Web iSite User Guide is for iDirect network operators or installers who need to connect
directly to an X7-ER, X7, X1 or e150 Satellite Router. This may include installers responsible
for remote commissioning; network operators connecting remotely; customers who want to
lock their remotes to a network; or on-site personnel working with iDirect to troubleshoot
network problems.

Contents of This Guide

This document contains the following major sections:
• Web iSite Overview
• Dashboard
• Status Pages
• Commissioning Pages
• Admin Pages
• Remote Locking for X1 and e150 Satellite Routers

Web iSite User Guide xiii

iDX Release 3.3
Document Conventions

Document Conventions
This section illustrates and describes the conventions used throughout this document.

Convention Description Example

Command Used when the user is required to Type the command:
type a command at a command cd /etc/snmp/
line prompt or in a console.
Terminal Used when showing resulting crc report all
Output output from a command that was 8350.3235 : DATA CRC [ 1]
entered at a command line or on a 8350.3502 : DATA CRC [5818]
console. 8350.4382 : DATA CRC [ 20]
Screen Used when referring to text that 1. To add a remote to an inroute group, right-click
Reference appears on the screen on a the Inroute Group and select Add Remote.
Graphical User Interface (GUI). The Remote dialog box has a number of user-
Used when specifying names of selectable tabs across the top. The Information
commands, menus, folders, tabs, tab is visible when the dialog box opens.
dialogs, list boxes, and options.
Hyperlink Used to show all hyperlinked text For instructions on adding a line card to the
within a document or external network tree, see Adding a Line Card on
links such as web page URLs. page 108.

WARNING: A warning highlights an essential operating or maintenance procedure,

practice, condition, or statement which, if not strictly observed, could result in
injury, death, or long term health hazards.

CAUTION: A caution highlights an essential operating or maintenance procedure,

practice, condition, or statement which, if not strictly observed, could result in
damage to, or destruction of, equipment or a condition that adversely affects
system operation.

NOTE: A note is a statement or other notification that adds, emphasizes, or

clarifies essential information of special importance or interest.

Getting Help
The iDirect Technical Assistance Center (TAC) is available to provide assistance 24 hours a day,
365 days a year. Software user guides, installation procedures, FAQs, and other documents
that support iDirect products are available on the TAC Web site. Access the TAC Web site at
http://tac.idirect.net.
The TAC may also be contacted by telephone or e-mail.
• Telephone: (703) 648-8151
• E-mail: [email protected]

xiv Web iSite User Guide

iDX Release 3.3
 Related Documents

For sales or product purchasing information contact iDirect Corporate Sales at the following
telephone number or e-mail address:
• Telephone: (703) 648-8000
• E-mail: [email protected]
• iDirect produces documentation that is technically accurate, easy to use, and helpful to
our customers. Please assist us in improving this document by providing feedback. Send
comments to [email protected].

Related Documents
The following iDirect documents are available at http://tac.idirect.net and may also contain
information relevant to this release. Please consult these documents for information about
installing and using iDirect’s satellite network software and equipment.
• iBuilder User Guide
• iDX Release Notes
• iDX Software Installation Guide or Network Upgrade Procedure Guide
• iDX iMonitor User Guide
• iDX Technical Reference Guide
• iDX Installation and Commissioning Guide for Remote Satellite Routers
• iDX Features and Chassis Licensing Guide
• iDX Software Installation Checklist/Software Upgrade Survey
• iDX Link Budget Analysis Guide
• X7 Satellite Router Installation, Support, and Maintenance Guide
• X1 Satellite Router Installation, Support, and Maintenance Guide
• X7-ER Satellite Router Installation, Support, and Maintenance Guide
• Evolution® e8350 Satellite Router Installation, Support, and Maintenance Guide
• e150 Satellite Router Integration Guide

Web iSite User Guide xv

iDX Release 3.3
Related Documents

xvi Web iSite User Guide

iDX Release 3.3
1 Web iSite Overview

This chapter provides an introduction of the Web iSite tool for working with iDirect e150, X1,
X7, and X7-ER Satellite Routers. It contains the following sections:
• Web iSite Overview on page 1
• Starting a Web iSite Session on page 5
• Web iSite User Interface on page 6

1.1 Web iSite Overview

The Web iSite interface provides users with the means to commission new sites and to monitor
TDMA satellite routers from the local area network (LAN) side.
Web iSite also provides configuration and real-time status and statistical information about
the e150, X1, X7, or X7-ER Satellite Router units. Web iSite provides interaction with the
satellite router, enabling configuration, commissioning, and monitoring without a direct
connection with the iDirect NMS. The level of functionality available to the user is determined
by the login access (admin or user). iVantage clients and NMS access are required in order to
view satellite router historical data. See the Satellite Router Installation and Commissioning
Guide for specific instructions on commissioning satellite routers.

1.1.1 Web iSite Features

Web iSite provides the following features:
• Real-time satellite router light emitting diode (LED) status indicators
• A dashboard view of high-level satellite router information (for example, if a satellite
router is in network or locked to the satellite)
• Status and monitoring views of real-time modem information and events, Ethernet
receive and transmit connections, and Internet Protocol (IP) configuration and
information
• Satellite router commissioning tools, including tools for lookup angle calculation,
antenna pointing, and cross polarization
• Administration tools for loading software packages and options files
• Remote locking for X1 and e150 Satellite Routers
• Downstream configuration for e150, X1, X7, and X7-ER Satellite Routers

Web iSite User Guide 1

iDX Release 3.3
Web iSite Overview

1.1.2 Before Accessing the Router

Web iSite may be used at any time to access the e150, X1, X7, or X7-ER Satellite Routers. All
that is necessary is the IP address assigned to the satellite router and a physical Ethernet
connection to the LAN port.
The default IP address for an e150, X1, X7, or X7-ER Satellite Router is set to 192.168.0.1
when shipped from the factory or when booted into Factory Default Mode; otherwise, the IP
address is based on the iBuilder generated options file that was last uploaded to the device.
Connection to the e150, X1, X7, or X7-ER Satellite Routers is not possible using the iVantage
iSite client.

NOTE: For the X1 and e150, when booting into Factory Default Mode, neither the
user software package nor the options files are deleted; however, they are
ignored temporarily. When booting back into normal operational mode, the user
software package will run and use the setting in the options files. However, for
the X7 and X7-ER it is necessary to re-install the software package and the options
file.

Default factory settings for the e150, X1, X7, or X7-ER Satellite Routers are shown below:
• LAN IP address: 192.168.0.1
• Subnet mask: 255.255.255.0
• DHCP server: Enabled
• Two configured user accounts: admin and user (iDirect is the password)

NOTE: After an options file has been loaded on the router, the admin and user
passwords, and DHCP configuration change to the values in the options file.

When shipped, the X1, X7, X7-ER, and e150 DHCP servers are enabled to provide a single DHCP
address to a computer without modifying the IP address on the local PC. If DHCP is disabled on
the satellite router, or if the local PC uses static IP addressing, follow the steps below to
reconfigure the local PC's IP settings.

1.1.2.1 Local Area Connection

To connect using the LAN port, the local PC must be in the same subnet as the satellite router.
This is done by modifying the TCP properties of the Local Area Connection on the local PC.
The following section uses the Windows 7 operating system to illustrate the procedure.
To modify the Local Area Connection:
1. In Control Panel, click on Network Sharing Center.
2. Double-click Local Area Connection to display the Status dialog box.

2 Web iSite User Guide

iDX Release 3.3
 Web iSite Overview

Figure 1-1. Local Area Connection Status Dialog Box

3. Click on Properties to display the Properties dialog box.

Figure 1-2. Local Area Connection Properties Dialog Box

4. Highlight Internet Protocol Version 4 (TCP/IPv4) as shown in Figure 1-2, and click
Properties. The properties dialog will appear.

Web iSite User Guide 3

iDX Release 3.3
Web iSite Overview

Figure 1-3. Internet Protocol (TCP/IP) Dialog Box

5. Select Use the following IP address. Type an IP address that is inside the range specified
by the satellite router’s IP address and subnet mask. See Figure 1-3.
6. Click in the Subnet mask data entry field. The Windows 7 default value will appear
automatically. If the satellite router subnet mask is known to be different, type in the
correct values.
7. Type the satellite router IP address in the Default Gateway field.
8. For a local connection, DNS server addresses are not required. Leave the fields blank.
9. Click OK to save the changes.
The local connection is now configured to connect to the satellite router using iSite.
To confirm connectivity:
1. Confirm that power is applied to the satellite router.
2. Connect a LAN cable between the LAN A port of the satellite router and the LAN port of
the local PC.
3. Open the command prompt on the local PC.
4. Ping the satellite router by entering the following command:
ping <ip address>
5. Verify that packets are returned without error.
The local PC is now configured to use iSite for communication over the LAN port.

4 Web iSite User Guide

iDX Release 3.3
 Starting a Web iSite Session

1.2 Starting a Web iSite Session

Web iSite supports the following browsers:
• Internet Explorer (Version 7 and later)
• Mozilla Firefox (Version 8 and later)
• Google Chrome (Version 16 and later)
Initially, Web iSite has two default user accounts:
• admin: Provides full access to Web iSite functionality
• user: Provides restricted access to Web iSite functionality
By default, the admin and user accounts both have the same password: iDirect. A user can
change account names and passwords using the NMS iBuilder application. For information on
configuring satellite routers, see the iBuilder User Guide.
To launch Web iSite, perform the following:
1. Connect the personal computer (PC) LAN port to the satellite router local area network
(LAN) port using an Ethernet cable.
2. Launch the Web browser of choice.
3. Enter the IP address of the e150, X1, X7, or X7-ER satellite routers into the address field,
as shown in the following example:
https://196.168.0.1 (the default factory LAN IP address is shown here)

NOTE: If a connection is not established using the default IP address then the IP
address from the options file must be used. If a connection is not established
using the options file, it may be necessary to reset the satellite router. See the
appropriate Satellite Router Installation and Commissioning Guide or Integration
Guide for reset information.

4. Enter a User name and Password at the Login dialog box.

Figure 1-4. Web iSite Login Dialog

5. Click Login to complete the login process.

The Web iSite Dashboard appears.

Web iSite User Guide 5

iDX Release 3.3
Web iSite User Interface

1.3 Web iSite User Interface

Figure 1-5 shows the Dashboard page for the X1; this is the default page for Web iSite. The
page elements shown are typical of the other pages that comprise Web iSite, including those
for the e150, X7, and X7-ER. The sections that follow describe these elements.

Figure 1-5. Web iSite Default Page

6 Web iSite User Guide

iDX Release 3.3
 Web iSite User Interface

1.3.1 Web iSite Browser Window

After connecting to the e150, X1, X7, or X7-ER Satellite Router, the browser window appears
at the top of the default page. In Figure 1-6, the IP address of the satellite router with an
established connection appears in the Address bar. The browser window may appear slightly
different, based on the Internet browser.

Figure 1-6. Web iSite Browser Tab

1.3.2 Navigation Bar

Figure 1-7 shows the navigation bar that spans the top of each Web iSite page. The navigation
bar provides the four main console buttons that appear on each Web iSite page.

Figure 1-7. Main Console Buttons

Clicking on a button opens the default page for the associated page group. For example,
clicking the Status opens the Modem Status page in the Status page group. See Figure 1-8.
This is the default page for the Status page group.

Web iSite User Guide 7

iDX Release 3.3
Web iSite User Interface

Figure 1-8. Typical Web iSite Page

1.3.3 Left Navigation Bar

The left side of a Web iSite page contains the left navigation bar. See Figure 1-8. This panel
contains links to additional Web iSite pages in the current page group. Click the page link to
navigate to the selected page.

1.3.4 Page
A screen in Web iSite is referred to as a page. The entire application comprises several pages
that either present satellite router information, or support interaction with the satellite
router. The contents of a page may provide static or real-time information about the satellite
router. A page may also provide interactive tools that support a Web iSite operation.

8 Web iSite User Guide

iDX Release 3.3
 Web iSite User Interface

1.3.4.1 Main Default Pages

To work with one of the main Web iSite page groups, select and click one of the main page
buttons. This opens the default page for the selected page group.
For example, as previously described, clicking on the Status button on the main console bar
opens the default page for the Status group, that is, the Modem Status page shown in
Figure 1-8.

1.3.4.2 Sub-Pages
In addition to the main default page, each Web iSite page group contains a number of sub-
pages that show different content. Users can access the pages of the group from the default
page as well as from the other pages within the group. The Ethernet Status page, for
example, is a sub-page of the Status page group shown in Figure 1-8.

1.3.4.3 Sections
Each Web iSite page normally comprises two or more sections. A section contains a grouping
of information fields (or elements) for performing an operation (for example, file uploading).
A section title identifies the specific information grouping. For example, in Figure 1-8, the
Modem Status page contains the following sections:
• Modem Information
• Modem State
• Rx State
• Tx State
• Geo Location

1.3.4.4 Information Fields

Sections contain static or dynamic information fields with labels that indicate the field
content. Some data fields are for viewing or monitoring purposes only; other data fields allow
users to modify the data. In Figure 1-8, the Modem Information section contains the
following information fields:
• Model Type
• Serial Number
• MAC Address
• Software Version

1.3.4.5 Hiding and Displaying a Page Section

In Web iSite, it is possible to hide and unhide page sections by clicking on the section title. In
Figure 1-8, for example, Modem Information and Modem State sections are open, and the RX
State, TX State, and Geo Location sections are closed. Clicking on Tx State opens the Tx
State section. See Figure 1-9.

Web iSite User Guide 9

iDX Release 3.3
Web iSite User Interface

Figure 1-9. Modem Status Page with Tx Section Open

1.3.4.6 X1 Satellite Routers Status Indicators

Figure 1-10 shows the four LED status indicators that are visible below the Navigation Bar on
each Web iSite page when using Web iSite with an X1. These are the same LEDs that appear on
the front panel of the X1 indoor satellite router. Various combinations of the LEDs indicate
different satellite router states. Table 1-1 describes the indicators.

NOTE: The X1 Outdoor Satellite Router and the e150 Satellite Router simulate the
LED status indicators of the X1 indoor Satellite Router.

10 Web iSite User Guide

iDX Release 3.3
 Web iSite User Interface

Figure 1-10. Web iSite X1 LED Indicators

After establishing a connection with an X1 Satellite Router, the real-time status of each LED
indicator of that satellite router appears on each Web iSite page.
Table 1-1. X1 Router LED Status Indicators

Label Signal Color/Type Definition

RX Provides downstream receive status
Off Receiver off or not configured
Yellow Downstream carrier configured, demodulator not yet locked
1 second flashing Yellow Downstream carrier configured, demodulator locked to
downstream carrier, Network Clock Reference (NCR) not yet
locked
1 second flashing Green DRAM test failed
Green Downstream carrier configured, demodulator and NCR
locked to downstream carrier
Flashing Red All LEDs simultaneously flashing red indicates a software
exception or bad options file
TX Indicates the state of the transmitter
Off Transmitter is off
Yellow Transmitter enabled, mute ON
1 second flashing Green DRAM test failed
Green Transmitter enabled, mute OFF
Flashing Red All LEDs simultaneously flashing red indicates a software
exception or bad options file
NET Indicates the state of the satellite network connection
Off Router off or in sleep mode if TX LED is yellow (mute ON)
Yellow Demodulator is not locked on the primary downstream
carrier
1 second flashing Yellow Demodulator locked on primary downstream carrier, NCR
not yet locked
2 second flashing Green Demodulator locked on the primary downstream, NCR
locked
1 second flashing Green DRAM test failed if RX and TX are also flashing green
1 second flashing Green Network acquisition and authentication in progress

Web iSite User Guide 11

iDX Release 3.3
Web iSite User Interface

Table 1-1. X1 Router LED Status Indicators (continued)

Label Signal Color/Type Definition

Green Network acquired and authenticated; if TX LED is OFF, then
router is in Rx only mode
Flashing Red All LEDs simultaneously flashing red indicates a software
exception or bad options file
POWER Indicates power supply status and any power-related
problems
Off No or low power input
Green Valid power input detected
Flashing Red All LEDs simultaneously flashing red indicates a software
exception or bad options file

1.3.4.7 X7 or X7-ER Satellite Routers LED Indicators

Figure 1-11 shows the eight LED status indicators that are visible below the Navigation Bar on
each Web iSite page when using Web iSite with an X7 or X7-ER. These are the same indicators
that appear on the front panel of the X7 or X7-ER Satellite Router. Various combinations of the
LEDs indicate different satellite router states. Table 1-2 describes these indicators.

Figure 1-11. Web iSite X7 or X7-ER LED Indicators

After establishing a connection with an X7 or X7-ER Satellite Router, the real-time status of
each LED indicator of that satellite router appears on each Web iSite page.

Table 1-2. X7 or X7-ER Router LED Status Indicators

Label Signal Color/Type Definition

POWER Indicates power supply status and any power-related
problems
Off No or low power input
Green Valid power input detected
Yellow Problem with BUC voltage selection

12 Web iSite User Guide

iDX Release 3.3
 Web iSite User Interface

Table 1-2. X7 or X7-ER Router LED Status Indicators (continued)

Label Signal Color/Type Definition

STATUS Indicates basic operational state and problems with core
hardware
Off Powered off or going through initial Power-on Self-test
(POST)
1 second flashing Green Initial POST failed
Green HW operation is normal (all self-tests passed)
Red Fault: hardware, software, one or more self-test failures, or
configuration error
FAN Provides fan status
Green All fans working
Red Failure of one or more fans
TEMP Indicates problems with the current operating temperature
Off Router OFF or booting if STATUS LED is not Green
Green Normal operating temperature
Yellow Operating temperature is nearing the over-temp or under-
temp threshold
Red Operating temperature has exceeded the over-temp or
under-temp threshold
RX1 and Provides downstream receive status
RX2
Off Receiver off or not configured
Yellow Downstream carrier configured, demodulator not yet locked
1 second flashing Yellow Downstream carrier configured, demodulator locked to
downstream carrier, Network Clock Reference (NCR) not yet
locked
Green Downstream carrier configured, demodulator and NCR
locked to downstream carrier
TX Indicates the state of the transmitter
Off Transmitter is off: if STATUS LED is green, then transmission
disabled by configuration
Yellow Transmitter enabled, mute ON
Green Transmitter enabled, mute OFF

Web iSite User Guide 13

iDX Release 3.3
Web iSite User Interface

Table 1-2. X7 or X7-ER Router LED Status Indicators (continued)

Label Signal Color/Type Definition

NET Indicates the state of the satellite network connection
Off Router off or in sleep mode if TX LED is yellow (mute ON)
Yellow Demodulator is not locked on the primary downstream
carrier
1 second flashing Yellow Demodulator locked on primary downstream carrier, NCR
not yet locked
2 second flashing Green Demodulator locked on the primary downstream, NCR
locked
1 second flashing Green Network acquisition and authentication in progress
Green Network acquired and authenticated; if TX LED is OFF, then
router is in Rx (receive) only mode
Red Authentication failed

14 Web iSite User Guide

iDX Release 3.3
2 Dashboard

This chapter describes the Web iSite Dashboard. It contains the following sections:
• Remote Information on page 16
• Equipment Details on page 16
• Real-Time Remote Events on page 18
The Dashboard page provides key information about any e150, X1, X7, or X7-ER Remote
Satellite Routers that have an established connection.
The Dashboard page is the default landing page and opens whenever Web iSite is launched.
Clicking on the Dashboard button from another page causes the left navigation bar to display
the Dashboard page group. It also causes the Dashboard page to open. See Figure 2-1.

Figure 2-1. Dashboard Page

The Dashboard page provides access to basic information (for example, the IP address of the
remote satellite router, whether the satellite router is in network, or if it is locked to the
satellite), and real-time remote events.

NOTE: Because the Dashboard is a central point for viewing the modem’s key
identifiers, operating parameters, and real-time events, information that appears
on the Dashboard may also appear on other Web iSite pages.

Web iSite User Guide 15

iDX Release 3.3
Remote Information

2.1 Remote Information

Figure 2-2 shows the Remote Information section of the Web iSite Dashboard page.

Figure 2-2. Remote Information

The Remote Information section provides key identifier information for the satellite routers
including:
• Model Type: The type of remote satellite router
• Serial Number: The serial number of the remote satellite router
• Provisioning Key: For future use
• Login Name: The login for the current Web iSite session
• Software Version: The software version number and build
• LAN IP Address: The LAN IP address of the satellite router
• LAN Subnet Mask: The LAN subnet mask of the remote satellite router

2.2 Equipment Details

Figure 2-3 shows the Equipment Details section of the Web iSite Dashboard page.

16 Web iSite User Guide

iDX Release 3.3
 Equipment Details

Figure 2-3. Equipment Details

The Equipment Details section provides the following real-time network information for the
satellite router:
• Network: Shows one of the following:
• Wait for Rx Lock: Waiting to receive the outbound carrier
• Wait for Acquisition: The remote is locked to the outbound carrier and is waiting for
an invitation from the Protocol Processor (PP) to join the network
• Detected: The remote has received an invitation from the PP received and is actively
trying to join the network
• In Network: The remote has joined the network and is operational (the PP saw an
ACQ burst from this remote; does not mean that any data will pass)
• Network Uptime: The time since the remote was last acquired into network
• Data Link: Shows one of the following:
• Opening: Data link is opening (no user data passes)
• Established: Data link is established (user data passes)
• Closing: Data link is closing (no user data passes)
• Rx Only: Data link can receive but not transmit
• Satellite Rx: Shows one of the following:
• Wait Tuner: Waiting for tuner lock
• Wait Demod Lock: Waiting for demodulator lock
• Wait NCR: Waiting for network clock reference (NCR) lock
• Locked: Receiver is locked
• Satellite Tx: Shows one of the following:
• On: Transmit mode on
• Off: Receive only mode
• CW: Continuous wave (CW) is output because modulator is on; pseudo-noise (PN) is
output if modulator is off

Web iSite User Guide 17

iDX Release 3.3
Real-Time Remote Events

• Antenna Pointing: Tx IF port is being used for antenna pointing in response to

CommissioningAntenna Pointing (see Antenna Pointing Page on page 46)
• Tx Power: Transmit power
• Temperature: Operating temperature
• Up Time: Time since Web iSite boot or restart

2.3 Real-Time Remote Events

Figure 2-4 shows the Real-Time Remote Events section of the Web iSite Dashboard.

NOTE: The Real-Time Remote Events section of the Web iSite Dashboard only
shows the last 10 events. Go to Real-Time Remote Events Page on page 35 to see
all events.

Figure 2-4. Real-Time Remote Events

After the software package and options file have been loaded and the satellite router is reset
and restarted, the Real-Time Remote Events section shows the most recent events that have
occurred on the remote satellite router.
This section is primarily a monitoring tool to aid in resolving any issues with the satellite
router. An iDirect TAC representative can use the information in this section to trace events in
the satellite router and perform an investigation and analysis of any problems that exist.
The Real-Time Remote Events section provides the following information:
• Up Time: Time since Web iSite boot or restart
• Network Time: Time and date issued by the protocol processor at ten-minute intervals
that a listening remote can use to update its time of day

NOTE: The Network Time column does not appear if the network time is
unknown. The remote does not have a real-time clock and becomes aware of
the network time only after entering and remaining in the network for 10
minutes.

• Level: Show level as:

• Informational
• Warning
• Error
• Fatal

18 Web iSite User Guide

iDX Release 3.3
 Real-Time Remote Events

• NMS
• Description: Details about the event

2.3.1 Real-Time Event Messages

Typical real-time remote event messages available on the Dashboard include items such as
TCP connection assigned or terminated; TX power setting; flash firmware completed; modem
configuration written; or Remote Hello, upon being reset.
In general, Dashboard real-time remote events include the following:
• REMOTE HELLO: Generated on first acquisition into the network after reset
• TLS client connection/disconnection
• Package and options upload
• CrossPolTestMsg
• PanicMsg
• ResetMsg
• RxODUMsg
• TxODUMsg
• StopTxMsg
• TxPowerMsg

Web iSite User Guide 19

iDX Release 3.3
Real-Time Remote Events

20 Web iSite User Guide

iDX Release 3.3
3 Status Pages

This chapter describes the Web iSite Status pages. It contains the following sections:
• Overview on page 21
• Modem Status Page on page 21
• Ethernet Status Page on page 25
• IP Configuration Page on page 28
• ODU Status Page on page 34
• Real-Time Remote Events Page on page 35
• Satcom Graphs Page on page 36

3.1 Overview
Clicking on the Status button causes the left navigation bar to show the Status page group.
See Figure 3-1.

Figure 3-1. Left Navigation Bar Status Page Group

It also causes the Modem Status page (the default page for the Status page group) to open.
See Figure 3-2.
The Status page group provides a monitoring window into satellite router real-time status.
The Status pages provide a view of some of the satellite router key operating parameters and
access to graphs for satellite router network traffic.

3.2 Modem Status Page

The Modem Status page is the default page of the Status page group. See Figure 3-2.

Web iSite User Guide 21

iDX Release 3.3
Modem Status Page

Figure 3-2. Modem Status

The Modem Status page contains the following sections that are described in the paragraphs
that follow:
• Modem Information
• Modem State
• Rx State
• Tx State
• Geo Location

3.2.1 Modem Information

Figure 3-3 shows the Modem Information section of the Modem Status page.

Figure 3-3. Modem Information

The Modem Information section provides the following key identifying information for the
satellite router:
• Model Type: The satellite router model type
• Serial Number: The serial number
• Provisioning Key: For future use
• MAC Address: The Media Access Control address (MAC address)
• Software Version: The current software version and build numbers

22 Web iSite User Guide

iDX Release 3.3
 Modem Status Page

3.2.2 Modem State

Figure 3-4 shows the Modem State section of the Modem Status page.

Figure 3-4. Modem State

The Modem State section provides information about the following modem state parameters:
• Network: Shows one of the following:
• Waiting for Rx Lock: The demodulator is configured and waiting to lock to the
downstream carrier
• Waiting for Acquisition: The remote is locked to the outbound carrier and is waiting
for an invitation from the Protocol Processor (PP) to join the network
• In Acquisition: The remote is receiving time plans but has not been invited to join
the network
• Detected: The remote has received an invitation from the PP and is actively trying to
join the network
• In Network: The remote has joined the network and is operational (the PP saw an
ACQ burst from this remote; does not mean that any data will pass)
• Wrong Network: The network-locked remote has entered the wrong network
• Network Uptime: The time since the remote was last acquired into network
• Data Link: Shows one of the following:
• Closed: Data link is closed (no user data passes)
• Opening: Data link is opening (no user data passes)
• Established: Data link is established (user data passes)
• Closing: Data link is closing (no user data passes)
• Rx-Only: Data link can receive but not transmit
• Satellite Rx: Shows one of the following:
• Waiting for Tuner Lock: Waiting for the RF tuner to configure and lock to programmed
frequency
• Waiting for Demod Lock: Waiting for the DVB-S2 demodulator to lock to the received
signal

Web iSite User Guide 23

iDX Release 3.3
Modem Status Page

• Waiting for NCR Lock: Waiting for the remote Network Clock Recovery circuit to lock
to the downstream timing
• Locked: Both Demod and NCR lock achieved; this is the desired state to allow the
satellite router to transmit and enter the network
• Satellite Tx: On/Off
• On: Transmit mode on
• Off: Receive only mode
• CPU Load: The current operating load on the satellite router CPU
• Temperature: The current board temperature of the satellite router

3.2.3 Rx State
Figure 3-5 shows the Rx State section.

Figure 3-5. Rx State

The Rx State section indicates the following receive operational parameters for the modem:
• Downlink Center Freq: The downlink center frequency as configured in the satellite
router options file
• Symbol Rate: The symbol rate as configured in the satellite router options file
• Rolloff: Shows the roll-off factor: 5%/10%/15%/20%
• Role: Main or Auxiliary
• Beam ID: An integer that identifies a beam
• Beam Type: May be one of:
• Primary
• Alternate
• Rx Composite Power: The Rx composite power within the symbol rate and centered on
the configured Rx frequency

24 Web iSite User Guide

iDX Release 3.3
 Ethernet Status Page

• Rx SNR: The current Rx Signal-to-Noise Ratio (SNR) (assuming the demodulator is locked)
• CRC 8: The number of downstream DVB-S2 8-bit Cyclic Redundancy Check (CRC) 8 errors
• CRC 32: The number of downstream DVB-S2 32-bit CRC errors

3.2.4 Tx State
Figure 3-6 shows the Tx State section.

Figure 3-6. Tx State

The Tx State section indicates the following modem transmission parameters:

• Tx Power: The current Tx power related to the nominal carrier
• Max Tx Power: The never exceed power determined during commissioning, configured in
iBuilder, and stored in the options file for the modem
• Initial Tx Power: The power used for acquisition bursts determined during
commissioning, configured in iBuilder, and stored in the options file for the modem

3.2.5 Geo Location

Figure 3-7 shows the Geo Location section.

Figure 3-7. Geo Location

The Geo Location section indicates the following:

• Latitude: The remote site latitude in decimal degrees North or South
• Longitude: The remote site longitude in decimal degrees East or West

3.3 Ethernet Status Page

The Ethernet Status page provides key Ethernet connection information for the local LAN
subnet of the satellite router.
Because the X7 has eight Ethernet ports and the e150 and X1 each have one Ethernet port,
the Ethernet Status page for the e150 and X1 differs from the X7. See Figure 3-8 and
Figure 3-9. The X7 Ethernet Status page shows the eight ports (that is, port 1 through port
8).

Web iSite User Guide 25

iDX Release 3.3
Ethernet Status Page

Figure 3-8. Ethernet Status Page (e150 and X1)

Figure 3-9. Ethernet Status Page (X7 or X7-ER)

The Ethernet Status pages for the X1 and the X7 both contain the following sections that are
described in the paragraphs that follow:
• VLAN Assignments
• Connection
• Transmitter
• Receiver

3.3.1 VLAN Assignments

Figure 3-10 shows the VLAN Assignments section.

Figure 3-10. VLAN Assignments

The VLAN Assignments section provides the following information about Virtual LAN (VLAN)
assignments:
• VLAN ID: A specific VLAN
• Packet Tagging: Whether a packet header includes a tag that identifies the VLAN it
belongs to

26 Web iSite User Guide

iDX Release 3.3
 Ethernet Status Page

NOTE: Packet tagging permits connecting to the Ethernet side of the default LAN
from a hub PC.

3.3.2 Connection
Figure 3-11 shows the Connection section of the Ethernet Status page.

Figure 3-11. Connection

The Connection section provides the following information about the local LAN subnet that
connects to the satellite router:
• Status: The connection status as either Connected or Disconnected
• Speed: The connection speed established at 10 Mbit/s or 100 Mbit/s; if there is no
connection, indicates Not Available
• Duplex Mode: The Full Duplex, Half Duplex, or Not Available
• IP Address: The IP address of the untagged VLAN (i.e., the default VLAN) of the port; if
there is no untagged VLAN, displays No default VLAN
• Subnet Mask: The satellite router subnet mask; if there is no untagged VLAN, displays
N/A
• MAC Address: The satellite router MAC address

3.3.3 Transmitter
The Transmitter section shows statistical information that provides a key measure of the
stability of the Ethernet transmitter.
Figure 3-12 shows the Transmitter section of the Ethernet Status page.

Figure 3-12. Transmitter

Web iSite User Guide 27

iDX Release 3.3
IP Configuration Page

The Transmitter section provides the following information:

• Bytes: The total number of bytes that the satellite router has transmitted from the
Ethernet interface
• Frames: The total number of Ethernet frames that the satellite router has transmitted
from the Ethernet interface
• Dropped Frames: The number of dropped frames since the satellite router was restarted
• Error Frames: The number of error frames since the satellite router was restarted

3.3.4 Receiver
The Receiver section shows statistical information that provides a key measure of the
stability of the Ethernet receiver characteristics.
Figure 3-13 shows the Receiver section of the Ethernet Status page.

Figure 3-13. Receiver

The Receiver section provides the following information:

• Bytes: The total number of bytes received at the Ethernet interface
• Frames: The total number of Ethernet frames received at the Ethernet interface
• Dropped Frames: The number of dropped frames since the satellite router was restarted
• Error Frames: The number of error frames since the satellite router was restarted

3.4 IP Configuration Page

The IP Configuration page provides important configuration information about the network
that connects to the satellite router.
Figure 3-14 shows the e150 and X1 IP Configuration page, and Figure 3-15 shows the X7 or X7-
ER IP Configuration page.

28 Web iSite User Guide

iDX Release 3.3
 IP Configuration Page

Figure 3-14. IP Configuration Page (e150 and X1)

Figure 3-15. IP Configuration Page (X7 or X7-ER)

Note that both contain the sections below with the exception that the X7 or X7-ER contains a
Routing section.
• Eth Interface
• Sat Interface
• DHCP
• DNS
• Routing (X7 or X7-ER only)
• Static Routes

Web iSite User Guide 29

iDX Release 3.3
IP Configuration Page

• Multicast Groups
• Port Forwarding
By default, VLAN1 or eth0 is the management VLAN and the remaining VLANs (or Eths) are
user VLANs.

3.4.1 Eth Interface

Figure 3-16 shows the Eth Interface section of the IP Configuration page.

Figure 3-16. Eth Interface

In an iDirect network, the Eth (that is, the LAN) Interface refers to the IP address through
which the satellite router communicates with the LAN network behind the satellite router.
The Eth Interface contains the following fields:
• IP Address: The IP address of the satellite router on the user VLAN on which it is
configured
• Netmask: The associated subnet mask for the satellite router

3.4.2 Sat Interface

Figure 3-17 shows the SAT Interface section of the IP Configuration page.

Figure 3-17. Sat Interface

In an iDirect network, the Sat Interface refers to the hub side of the network. Therefore, the
Sat Interface IP Address represents the virtual interface of the satellite router on the default
VLAN. The Sat Interface section contains the following fields:
• IP Address: The IP address of the satellite router on the user VLAN on which it is
configured
• Netmask: The associated subnet mask for the satellite router

3.4.3 DHCP
The DHCP (Dynamic Host Configuration Protocol) section of the IP Configuration page
displays the current modem DHCP configuration in one of three modes:
• Disabled: DHCP Mode is disabled
• Server: The satellite router is acting as the DHCP Server

30 Web iSite User Guide

iDX Release 3.3
 IP Configuration Page

• Relay: There is an existing or separate DHCP server at the hub location

Figure 3-18 shows the Disabled mode where only the DHCP Mode field appears.

Figure 3-18. DHCP Mode (Disabled)

Figure 3-19 shows the DHCP section of the IP Configuration page with Server mode selected.

Figure 3-19. DHCP (Server Mode)

In the Server or Relay modes, the following fields are available:

• Lease Range: The IP address range to be used by DHCP clients
• Lease Time: The lease time for DHCP clients
• Primary DNS: The primary DNS server IP address
• Secondary DNS: The secondary DNS server IP address
• Default Gateway: The IP address of the default gateway

3.4.4 DNS
Figure 3-20 shows the DNS (Domain Name System) section of the IP Config page. If the DNS
mode is Disabled, only the DNS Mode field appears.

Figure 3-20. DNS (Mode Disabled)

Figure 3-21 shows the DNS mode enabled.

Web iSite User Guide 31

iDX Release 3.3
IP Configuration Page

Figure 3-21. DNS (Mode Enabled)

If the DNS mode is Enabled, the following fields appear:

• DNS Mode: The DNS mode is Cache or Disabled
• Primary DNS Name: The primary DNS name server
• Primary IP Address: The primary DNS server IP address
• Secondary DNS Name: The secondary DNS name server
• Secondary IP Address: The secondary DNS server IP address
• Cache Size: The number of entries the DNS cache can hold
• Forward Queue Size: The maximum size of the DNS forward queue
• Forward Timeout: The expiration time for elements in the DNS forward queue (ms)

3.4.5 Routing
Figure 3-22 shows the Routing section of the IP Configuration page for the X7 or X7-ER.

Figure 3-22. Routing

The Routing section contains the following fields:

• Eth RIPv2: Whether the RIPv2 protocol is enabled or disabled for the LAN Interface
• Sat RIPv2: Whether the RIPv2 protocol is enabled or disabled for the Sat Interface (The
Sat Interface is called the management interface when referring to the default VLAN.)

3.4.6 Static Routes

Figure 3-23 shows the Static Routes section of the IP Configuration page.

32 Web iSite User Guide

iDX Release 3.3
 IP Configuration Page

Figure 3-23. Static Routes

The Static Routes section shows the list of IP addresses configured in iBuilder as static routes
for the satellite router.

3.4.7 Multicast Groups

Figure 3-24 shows the Multicast Groups section of the IP Configuration page.

Figure 3-24. Multicast Groups

The Multicast Groups section provides the following information:

• Direction: The flow of traffic of the listed multicast groups
• IP Address: The IP addresses of the persistent Multicast Groups where the satellite
router is a member

3.4.8 Port Forwarding

Figure 3-25 shows the Port Forwarding section of the IP Configuration page.

Figure 3-25. Port Forwarding

The Port Forwarding Group section provides the following information:

• Protocol: The protocol of the forwarded packets

Web iSite User Guide 33

iDX Release 3.3
ODU Status Page

• Port(s): The port or port range of the IP packets to be forwarded

• IP Address: The destination IP address

3.5 ODU Status Page

Figure 3-26 shows the ODU (outdoor unit) Status page.

Figure 3-26. ODU Status

The ODU Status page indicates the following key operating parameters of the Block Up
Converter (BUC) and the Low-Noise Block (LNB) Downconverter amplifier devices associated
with the satellite router:
The ODU Status page contains the following sections that are described in the paragraphs
that follow:
• Rx Status
• Tx Status

3.5.1 Rx Status
Figure 3-27 shows the Rx Status section.

Figure 3-27. Rx Status

The Rx Status section provides the following information:

• Downlink Center Freq: The downlink center frequency of the DVB-S2 downstream
carrier as configured in iBuilder
• Rx L-Band Freq: The output of the LNB (the downconverted IF frequency); the router
receiver tunes to this frequency
• LNB Local Oscillator Freq: The frequency of the downconverter local oscillator
• LNB Spectral Inversion: Normal or Inverted

34 Web iSite User Guide

iDX Release 3.3
 Real-Time Remote Events Page

3.5.2 Tx Status
Figure 3-28 shows the Tx Status section.

Figure 3-28. Tx Status

The Tx Status section provides the following information:

• BUC Local Oscillator Freq: The frequency of the upconverter local oscillator
• BUC Spectral Inversion: Normal or Inverted

3.6 Real-Time Remote Events Page

Figure 3-29 shows the Real-Time Remote Events page.

NOTE: The Real-Time Remote Events section of the Web iSite Dashboard shows
similar information but is limited to ten events. This page shows all events.

Figure 3-29. Real-Time Remote Events

The Real-Time Remote Events page shows the most recent events that have occurred on the
remote satellite router.
This page is primarily a monitoring tool to aid in resolving any issues with the satellite router.
An iDirect TAC representative can use the information in this section to trace events in the
satellite router and perform an investigation and analysis of any problems that exist.
This page provides the following real-time remote events information for the satellite router:
• Up Time: Total time the satellite router has been active since last modem restart
• Network Time: Time and date that the protocol processor provides at ten-minute
intervals

Web iSite User Guide 35

iDX Release 3.3
Satcom Graphs Page

NOTE: The Network Time column does not appear if the network time is
unknown. The remote does not have a real-time clock and becomes aware of
the network time only after entering and remaining in the network for 10
minutes.

• Level: Show level as:

• Informational
• Warning
• Error
• Fatal
• NMS
• Description: Describes the type of real-time remote event

3.7 Satcom Graphs Page

Figure 3-30 shows the Satcom Graphs page.

Figure 3-30. Satcom Graphs

The Satcom Graphs page contains the following sections that are described in the paragraphs
that follow:
• Rx SNR
• Tx Power
• Tx Frequency Offset
• Clock Deviation

3.7.1 Rx SNR
Figure 3-31 shows the Rx SNR section.

36 Web iSite User Guide

iDX Release 3.3
 Satcom Graphs Page

Figure 3-31. Receiver SNR

The Rx SNR section is a graph of the downstream signal-to-noise ratio in decibels (dB) as seen
by the satellite router over time. The receive SNR varies over time depending upon
propagation conditions and noise levels.

3.7.2 Tx Power
Figure 3-32 shows the Tx Power section.

Figure 3-32. Tx Power

The Tx Power section is a graph of the satellite router transmitter IF output power over time.

3.7.3 Tx Frequency Offset

Figure 3-33 shows the Tx Frequency Offset section.

Figure 3-33. Tx Frequency Offset

Web iSite User Guide 37

iDX Release 3.3
Satcom Graphs Page

The Tx Frequency Offset section is a graph of the satellite router transmit frequency offset
over time. The data indicates the frequency offsets that the Protocol Processor (PP) applies to
the satellite router determined by the uplink control process (UCP).

3.7.4 Clock Deviation

Figure 3-34 shows the Clock Deviation section.

Figure 3-34. Clock Deviation

The Clock Deviation section is a graph that plots the difference between the satellite router
10 MHz reference clock and the Network Clock Reference (NCR) over time.

38 Web iSite User Guide

iDX Release 3.3
4 Commissioning Pages

This chapter describes the Web iSite Commissioning pages. It contains the following sections:
• Overview on page 39
• Downstream Configuration on page 40
• Geo Location on page 43
• Angle Calculator Page on page 44
• Antenna Pointing Page on page 46
• Cross Polarization Test Page on page 48
This chapter only describes the various pages of this page group, and the tools found on these
pages. For full information and specific details on installing and commissioning the e150, X1,
X7, and X7-ER Satellite Routers, refer to the iDirect Satellite Routers Installation and
Commissioning Guide.

NOTE: Commissioning pages are only available to admin accounts. The

Commissioning pages are not available to user accounts.

4.1 Overview
Clicking on the Commissioning button causes the left navigation bar to display the
Commission page group. See Figure 4-1.

Figure 4-1. Left Navigation Bar Showing Commissioning Page Group

It also causes the Downstream Configuration page (the default page for the Commissioning
page group) to open.

Web iSite User Guide 39

iDX Release 3.3
Downstream Configuration

This page group (which may be familiar to users of the iVantage iSite client) provides the
functionality required for satellite router installation and commissioning tasks.

4.2 Downstream Configuration

The Downstream Configuration page provides the means to enter the minimum parameters
to receive the downstream carrier. After the remote has acquired the downstream carrier, the
network operator can push the options file to the satellite router over the air in order to load
the full configuration.

NOTE: Downstream Configuration is a commissioning option typically used for

large fleets. For more information, see the iDX Installation and Commissioning
Guide for Remote Satellite Routers.

Figure 4-2 shows the Downstream Configuration page.

Figure 4-2. Downstream Configuration (Default)

The Downstream Configuration page contains the following sections that are described in the
paragraphs that follow:
• Manual Configuration
• Configuration from File

4.2.1 Manual Configuration

Figure 4-3 shows the Manual Configuration section of the Downstream Configuration page.

40 Web iSite User Guide

iDX Release 3.3
 Downstream Configuration

Figure 4-3. Manual Configuration

Use the Manual Configuration section to manually configure the downstream reception
parameters. After making changes, use the Apply button to confirm.

4.2.1.1 Downlink
The Downlink section contains the following fields:
• RF Downlink Center Frequency: The RF downlink center frequency for the downstream
carrier
• Symbol Rate: The symbol rate of the downstream carrier in kilosymbols per second
• Rolloff: Pull-down menu to select roll-off factor: 5%/10%/15%/20%

4.2.1.2 LNB
The LNB section contains the following fields:
• DC Voltage: Pull-down menu to select LNB DC input voltage:
• X7 or X7-ER choices are: Disable/13V/14V/18V/19V
• e150 and X1 choices are: Disable/24V
• 22kHz Tone: Pull-down menu to select: Enabled/Disabled
• Spectral Inversion: Pull-down menu to select: Normal/Inverted

Web iSite User Guide 41

iDX Release 3.3
Downstream Configuration

• LO Frequency: The LNB local oscillator frequency

• L-Band Frequency: The LNB L-band IF output frequency (computed and entered
automatically)

4.2.1.3 Package Multicast

The Package Multicast section contains the following fields:
• IP Address: The multicast group IP address
• Port Numbers: The port number receiving the multicast
• Credentials: The number used for multicast firmware image download

NOTE: The above fields must match the iBuilder multicast package or options file
download dialog boxes. If they do not match, the package or options download
will fail.

4.2.2 Configuration From File

Figure 4-4 shows the Configuration From File section of the Downstream Configuration
page.

Figure 4-4. Configuration From File

Use this section to select a Downstream Configuration file. For example, a JSON (JavaScript
Object Notation) file as shown below:
{
"frequency": 12000.5678,
"symbolRate": 1000.123,
"rolloff": 0.20,
"lnb": {
"dcVoltage": 0,
"toneEnabled": false,
"spectralInversion": false,
"translation": 10600.1234
},
"multicast": {

42 Web iSite User Guide

iDX Release 3.3
 Geo Location

"address": "239.192.0.0",
"port": 9000,
"credentials": 1
}
}
After making a selection, use the Apply button to load the file.

4.3 Geo Location

Figure 4-5 shows the Geo Location section of the Commissioning page.

Figure 4-5. Geo Location

The Geo Location section contains the following fields:

• Latitude: Use the arrows to increment or decrement the numerical latitude of the
satellite router in degrees north or south
• Longitude: Use the arrows to increment or decrement the numerical longitude of the
satellite router in degrees east or west
• Deg. North or Deg. South: Use the arrow to select a latitude of north or south in relation
to the equator
• Deg. East or Deg. West: Use the arrow to select a longitude of east or west in relation to
the Prime (Greenwich) Meridian

NOTE: This page operates differently depending on the mode selection at the
Remote Geo Location Tab in iBuilder.
• In Stationary mode, it shows the configuration from the options file from
iBuilder
• In Mobile  Manual mode, it allows the user to enter a value (Mobile mode
applies only to the X7)
• In Mobile  Antenna or Mobile  Serial mode, an external GPS receiver
updates the fields automatically with the latitude and longitude
• If Mobile Security is checked, the fields show nothing to protect the
terminals geo-location information

Web iSite User Guide 43

iDX Release 3.3
Angle Calculator Page

4.4 Angle Calculator Page

The Web iSite Angle Calculator page assists with preliminary antenna pointing. See
Figure 4-6.

Figure 4-6. Angle Calculator

Given the appropriate values, the Angle Calculator determines the Polarization Offset,
Azimuth True, and Elevation Actual.
The modifiable fields contain values derived from the options file for the satellite router. If an
options file has not been loaded, the fields have an initial value of 0.0. All other fields will be
blank.
The Angle Calculator page contains the following sections that are described in the
paragraphs that follow:
• Remote Location
• Spacecraft Position
• Elevation
• Gross Antenna Pointing

4.4.1 Remote Location

Figure 4-7 shows the Remote Location section of the Angle Calculator page.

Figure 4-7. Remote Location

The Remote Location section contains the following fields:

• Latitude: Use the arrows to increment or decrement the numerical latitude of the
satellite router in degrees north or south
• Longitude: Use the arrows to increment or decrement the numerical longitude of the
satellite router in degrees east or west

44 Web iSite User Guide

iDX Release 3.3
 Angle Calculator Page

• Deg. North or Deg. South: Use the arrow to select a latitude of north or south in relation
to the equator
• Deg. East or Deg. West: Use the arrow to select a longitude of east or west in relation to
the Prime (Greenwich) Meridian

NOTE: The data in this section differs from the data in the Geo Location section
in that this data is used for computing look angles.

4.4.2 Spacecraft Position

Figure 4-8 shows the Spacecraft Position section of the Angle Calculator page.

Figure 4-8. Spacecraft Position

The Spacecraft Position section contains the following fields:

• Longitude: Use the arrows to increment or decrement the numerical longitude of the
satellite router in degrees east or west
• Deg. East or Deg. West: Use the arrows to select a longitude of east or west in relation
to the Prime (Greenwich) Meridian

4.4.3 Elevation
Figure 4-9 shows the Elevation section of the Angle Calculator page.

Figure 4-9. Elevation

The Elevation section contains the following fields:

• Elevation True: The angle to the spacecraft if the antenna had no offset at all. This
value is derived from the site geo-coordinates and the spacecraft longitude. It does not
include antenna offset.
• Elevation Offset: The offset angle of the antenna (i.e., the degree to which the
mechanical axis of the antenna feed is different from the optical axis).

4.4.4 Gross Antenna Pointing

Figure 4-10 shows the Gross Antenna Pointing section of the Angle Calculator page.

Web iSite User Guide 45

iDX Release 3.3
Antenna Pointing Page

Figure 4-10. Gross Antenna Pointing

The Gross Antenna Pointing section contains the following fields:

• Elevation Actual: The calculated elevation of the mechanical axis of the antenna
reflector
• Azimuth True: The calculated true azimuth to the spacecraft, referenced to geographic
North (does not include magnetic variation)
• Polarization Offset: The calculated polarization skew angle

4.5 Antenna Pointing Page

Figure 4-11 shows the graph portion of the Antenna Pointing page that assists with antenna
pointing.

46 Web iSite User Guide

iDX Release 3.3
 Antenna Pointing Page

Figure 4-11. Antenna Pointing Graph

The tool itself is a color-coded graphical voltage display that simplifies the task of locking on
to the downstream carrier.
As the user manipulates the antenna azimuth plane in a slow sweeping motion, the graph
displays a voltage reading in the range of 0 to 20 VDC. The display indicates the signal
strength as well as when the remote satellite router is successfully locked onto the satellite
and downstream carrier.
Higher levels indicate more energy in the configured frequency and symbol rate (higher
numbers are better). The SNR value will only be reported if the demodulator has locked to the
signal (voltage is in the 10-20 VDC range).
Figure 4-12 shows how Volts DC relates to available Antenna Status.

Web iSite User Guide 47

iDX Release 3.3
Cross Polarization Test Page

Figure 4-12. Volts DC and Antenna Status

The graphical display of the voltage range is color-coded as follows:

• 0-2 VDC is RED
• 2-10 VDC is YELLOW
• 10-20 VDC is GREEN
As the signal strength increases, the graph turns RED, then YELLOW, and then GREEN as the
antenna locks on the downstream carrier.

NOTE: For full information and specific details on installing and commissioning
the X1, X7, and X7-ER Satellite Routers, refer to the iDirect Satellite Routers
Installation and Commissioning Guide.

4.6 Cross Polarization Test Page

Figure 4-13 shows the Cross Polarization Test page.

Figure 4-13. Cross Polarization Test

NOTE: Refer to the Satellite Router Installation and Commissioning Guide for
complete instructions on commissioning the Satellite Router including the
performance of the cross polarization test.

The Cross Polarization Test page supports the transmission of a modulated or unmodulated
continuous wave (CW) as part of the test. The cross polarization test is performed under the
direction of the satellite access control center.
The three sections of this page include:

48 Web iSite User Guide

iDX Release 3.3
 Cross Polarization Test Page

• Transmit Frequency
• Transmit Power
• Modulator

4.6.1 Transmit Frequency

Figure 4-14 shows the Transmit Frequency section of the Cross Polarization page.

Figure 4-14. Transmit Frequency (e150 and X1)

Figure 4-15. Transmit Frequency (X7 or X7-ER)

The fields in this section provide the setup for the cross-polarization test:
• RF Uplink Frequency: This is the over-the-air test frequency obtained from the satellite
provider and entered by the user
• BUC LO (local oscillator) Frequency: Typically populated from the options file for the
satellite router; user can change by entering new frequency in this field
• L-Band Tx Frequency: Automatically calculated and displayed
Frequency, BUC LO Frequency, and L-Band TX Frequency field values should fall within the
following ranges:
• RF Uplink Frequency — 950 MHz minimum

Web iSite User Guide 49

iDX Release 3.3
Cross Polarization Test Page

• BUC LO Frequency — 0 MHz minimum

• L-Band TX Frequency — 950 MHz to 1,700 MHz for the e150 and X1 and 950 MHz to 1,950
MHz for the X7
If a field value exceeds the expected range, a red exclamation mark appears beside the field.

4.6.2 Transmit Power

Figure 4-16 shows the Transmit Power section of the Cross Polarization page.

Figure 4-16. Transmit Power

The installer adjusts the Adjust Transmit Power field under the direction of the satellite
access control center when performing the 1 db compression test while monitoring the Carrier
Wave (CW).
After the test starts, the installer typically adjusts the value in 1 db increments for the X1 or
0.5 dB increments for the X7 under the guidance of the satellite access controller.

4.6.3 Modulator
Figure 4-17 shows the Modulator section of the Cross Polarization page.

Figure 4-17. Modulator

The cross polarization test supports the testing of a satellite router by transmitting either a
modulated or unmodulated carrier at a specific uplink frequency.
The unmodulated carrier is the CW. The modulated carrier is BSPK 128ksym/s and cannot be
changed.
Using the Modulation option button, a user can switch between continuous-wave or modulated
emission. Switch modulation On only after receiving clearance to do so by the satellite access
control center.

50 Web iSite User Guide

iDX Release 3.3
5 Admin Pages

This chapter describes the Admin pages. It contains the following sections:
• Overview on page 51
• File Management Page on page 51

5.1 Overview
Clicking on the Admin button causes the left navigation bar to display the Admin page group.
See Figure 5-1.

Figure 5-1. Left Navigation Bar Showing Admin Page Group

This also causes the File Management page (the default page for the Admin page group) to
open. See Figure 5-2. This page provides additional tools for troubleshooting or commissioning
of the remote.

NOTE: Access to the Admin page group is available only when logged-in as
Admin.

5.2 File Management Page

Figure 5-2 shows the File Management page.

Web iSite User Guide 51

iDX Release 3.3
File Management Page

Figure 5-2. File Management

Use the File Management page to load the required software during the commissioning
process.
The topics in this section describe how to use the File Management page sections. For
complete instructions on performing installation and commissioning tasks, see the Satellite
Router Installation and Commissioning Guide.
This page contains the following sections that are described in the paragraphs that follow:
• Software Loaded
• Load Package
• Load Options File
• Retrieve Options File
• Restart Device

WARNING: Use of Web iSite for loading of the remote package file and options file
is typically performed only during commissioning or troubleshooting. Both files
are loaded at this time. After the commissioning, the package and options file are
generally downloaded from the network over-the-air

5.2.1 Software Loaded

Figure 5-3 shows the Software Loaded section.

52 Web iSite User Guide

iDX Release 3.3
 File Management Page

Figure 5-3. Software Loaded

5.2.2 Load Package

Figure 5-4 shows the Load Package section.

Figure 5-4. Load Package

Use the Load Package section to load the model-specific software image, referred to as the
package file.

5.2.3 Load Options File

Figure 5-5 shows the Load Options File section.

Web iSite User Guide 53

iDX Release 3.3
File Management Page

Figure 5-5. Load Options File

Use the Load Options File section to load the iBuilder configured options for a specific
remote site.

5.2.4 Retrieve Options File

Figure 5-6 shows the Retrieve Options File section.

Figure 5-6. Retrieve Options File

Click View to open the active options file. Figure 5-7 shows part of a sample options file. Click
Download to save the active options file to the local PC or laptop.

54 Web iSite User Guide

iDX Release 3.3
 File Management Page

Figure 5-7. Excerpt from Sample Options File

Web iSite User Guide 55

iDX Release 3.3
File Management Page

5.2.5 Restart Device

Figure 5-8 shows the Restart Device section.

Figure 5-8. Restart Device

Click Restart to re-initialize the remote. (This action is equivalent to a power-on reset.)

5.2.6 Load Package

NOTE: Loading a package can be done locally using Web iSite or over-the-air using
the DS Configuration Template with iBuilder. This procedure shows how to load
the package with Web iSite. For information on using the DS Configuration
Template, see the Installation and Commissioning Guide.

It may be necessary to load the satellite router with the appropriate package file for the
specific iDX release. The package file is available from the iDirect TAC Web site at
http://tac.idirect.net for storage on a local PC.
To load a Package file on the satellite router, perform the following steps:
1. Click the Browse button in the Load Package section of the File Management page, to
locate the appropriate package file. See Figure 5-9.

Figure 5-9. Locating the Package File

2. With the package file selected, click the Load button. See Figure 5-10.

Figure 5-10. Load Button

56 Web iSite User Guide

iDX Release 3.3
 File Management Page

3. Wait until the Load Package prompt message indicates that the package was successfully
saved to the remote. See Figure 5-11.

NOTE: This step may take several minutes to complete.

Figure 5-11. Load Package Success Message

4. Close the message dialog and continue with the following steps under Load Options File
to load the options file to the satellite router.

5.2.7 Load Options File

NOTE: Loading an options file can be done locally using Web iSite or over-the-air
using the DS Configuration Template with iBuilder. This procedure shows how to
load the options file with Web iSite. For information on using the DS Configuration
Template, see the Installation and Commissioning Guide.

It is necessary to load a satellite router with the site-specific options file created in iBuilder.
The options file must be available for loading to the satellite router from the local PC. The
Network Operator provides the options file. For more information, see the iBuilder User
Guide.
To load an options file on the satellite router, perform the following steps:
1. Click the Browse button in the Load Options File section of the File Management page,
to locate and select the appropriate options file. See Figure 5-12.

Figure 5-12. Selecting the Options File

2. With the options file selected, click the Load button. See Figure 5-13.

Web iSite User Guide 57

iDX Release 3.3
File Management Page

Figure 5-13. Load Button

3. Wait until the Load Options File prompt message indicates that the options file was
successfully saved. See Figure 5-14.

Figure 5-14. Options file Success Message

4. Close the message dialog.

5. Click the Restart button in the Restart Device section. See Figure 5-15.

Figure 5-15. Restart Button

6. Wait until the Restart prompt message appears. See Figure 5-16.

Figure 5-16. Restart Prompt

7. Click the Restart button or choose the Cancel button.

8. After clicking Restart, the current Web iSite session logs out. Wait until the power-on
self test (POST) has completed. The IP connection is subsequently re-established and the
Login page appears.

58 Web iSite User Guide

iDX Release 3.3
Appendix A Remote
Locking for X1 and e150
Satellite Routers
Remote soft, temporary, and hard locking for an X1 or e150 uses a unique Locking Key for each
satellite router in combination with a Network Key and a randomly generated Confirmation
Word to securely lock satellite routers to a network.
An X1 or e150 can be configured with a hard (permanent) lock. However, during the
configuration of a hard lock, the network operator may choose to create a temporary lock.
This is to allow a network operator to test the locking of the first X1 or e150, to verify
operation, and to record the Netkey Fingerprint that is returned.
A hard locked satellite router cannot be unlocked; it must be returned to iDirect for a
Non-Warranty RMA hardware replacement. A Netkey Fingerprint can help to avoid errors when
locking the satellite router. The fingerprint identifies the network for the satellite router
without revealing the Network Key on the satellite router.
A remote locked with a Soft Lock can be unlocked. A Soft Lock is removed by entering the
Confirmation Word provided when the lock was performed. If the Confirmation Word is lost,
the soft lock cannot be disengaged. In order to unlock the remote, it must be returned to
iDirect for a Non-Warranty RMA hardware replacement.
Remote locking is performed at the operator’s own risk. Non-Warranty RMA charges (plus all
shipping) apply to all satellite routers returned to iDirect for the purpose of removing a
network lock.

WARNING: It is possible to remove a soft lock or temporary lock with Web iSite.
However, it is not possible to remove a hard lock with Web iSite. Removing a hard
lock requires returning the satellite router to iDirect for a Non-Warranty RMA
hardware replacement.

NOTE: Non-Warranty RMA and shipping charges apply to all satellite routers
returned to iDirect for the purpose of removing a network lock.

This appendix contains the following sections:

• Locking an X1 or e150 Overview on page 60
• Configuring the Network Key on page 60
• Performing an Temporary Lock on page 60
• Performing a Soft Lock on page 65

Web iSite User Guide 59

iDX Release 3.3
Locking an X1 or e150 Overview

• Performing a Hard Lock on page 70

• Non-Warranty RMA Required to Remove Remote Locks on page 74

A.1 Locking an X1 or e150 Overview

Temporary, Soft, and/or Hard locking an X1 or e150 requires the following:
1. Creating the Network Key, at the network level, in iBuilder, and applying the changes.
See Configuring the Network Key on page 60.
2. Connecting to the satellite router to be locked and entering the Network Key.
3. Generating the Netkey Fingerprint and Confirmation Word, and recording their values.
4. Entering the Confirmation Word and locking the remote.

A.2 Configuring the Network Key

Remote Locking, whether soft, temporary, or hard, requires the creation of a Network Key
before locking the satellite routers to a network. Create the Network Key by configuring the
following custom key on the Custom tab for the network in iBuilder:
[NETWORK_DEFINITION]
net_key = <Network Key>
where <Network Key> is a string of between 5 and 64 alphanumeric characters.
After configuring the custom key in iBuilder, propagate the key to all satellite routers in the
network by applying the changes to the network.
During operation, if a locked satellite router receives a Network Key message containing a
Network Key that is different from the key set on the satellite router, the satellite router
immediately stops sending upstream messages.

A.3 Performing an Temporary Lock

Performing a Temporary Lock is optional. A Temporary Lock allows a network operator to test
the locking of the first X1 or e150, to verify operation, and to record the Netkey Fingerprint
that is returned. Perform the following steps to temporarily lock the first X1 or e150 to a
network.
1. Using a Web browser, connect to the satellite router to be locked and log on as admin.
See Figure A-1.

60 Web iSite User Guide

iDX Release 3.3
 Performing an Temporary Lock

Figure A-1. X1 and e150 Web iSite Login Page

NOTE: Locking a satellite router requires an admin login.

2. Click Admin at the top of the Web page.

3. In the browser address bar, type /#admin-netlock to the right of the IP address. For
example:
https://192.168.0.1/#admin-netlock
The Network Lock page appears. See Figure A-2.

NOTE: If the satellite router is locked, only the Lock Status section of the
page appears.

Figure A-2. Network Lock Page

4. In the Lock Status section, verify State displays Unlocked.

5. In the Netkey field, enter the Network Key obtained at Configuring the Network Key on
page 60. See Figure A-3.

Web iSite User Guide 61

iDX Release 3.3
Performing an Temporary Lock

Figure A-3. Entering Network Key

6. Click Lock. The Lock Remote section expands to show the following fields:
• Netkey
• Netkey Fingerprint
• Confirmation Word
See Figure A-4.

NOTE: When locking the satellite router, use the Netkey Fingerprint to catch
typographical errors and prevent accidentally locking the satellite router to the
wrong network. Record the Netkey Fingerprint value returned when locking the
first satellite router to a network. When locking subsequent satellite routers,
verify that the Netkey Fingerprint has the same value before confirming the lock.

62 Web iSite User Guide

iDX Release 3.3
 Performing an Temporary Lock

Figure A-4. Lock Remote Section

7. Perform the following actions:

a. Verify the Netkey.
b. Record the value of the Netkey Fingerprint.
c. Enter the Confirmation Word in the designated area.
See Figure A-5.

Web iSite User Guide 63

iDX Release 3.3
Performing an Temporary Lock

Figure A-5. Entering the Confirmation Word

8. Click Confirm. The Lock Status section shows the State is Temporarily locked. See
Figure A-6.

Figure A-6. Temporarily Locked State

9. Click Admin to open the File Management default page. See Figure A-7.

64 Web iSite User Guide

iDX Release 3.3
 Performing a Soft Lock

Figure A-7. File Management Default Page

10. Click Restart to reboot. The Restart dialog box appears. See Figure A-8.

Figure A-8. Restart Dialog Box

11. Click Restart.

A.4 Performing a Soft Lock

Perform the following steps to soft lock the first X1 or e150 to a network.
1. Using a Web browser, connect to the satellite router to lock and log on as admin. See
Figure A-9.

Figure A-9. X1 and e150 Web iSite Login Page

NOTE: Locking a satellite router requires an admin login.

Web iSite User Guide 65

iDX Release 3.3
Performing a Soft Lock

2. Click Admin at the top of the Web page.

3. In the browser address bar, type /#admin-netlock to the right of the IP address. For
example:
https://192.168.0.1/#admin-netlock
This Network Lock page appears. See Figure A-10.

NOTE: If the satellite router is locked, only the Lock Status section of the
page appears.

Figure A-10. Network Lock Page

4. In the Lock Status section, verify State displays Unlocked.

5. In the Lock Remote section, select Soft from the Lock type drop-down list.
6. In the Netkey field, enter the Network key obtained at Configuring the Network Key on
page 60. See Figure A-11.

66 Web iSite User Guide

iDX Release 3.3
 Performing a Soft Lock

Figure A-11. Entering Network Key

7. Click Lock. The Lock Remote section expands to show the following fields:
• Netkey
• Netkey Fingerprint
• Confirmation Word
See Figure A-12.

NOTE: When locking the satellite router, use the Network Key Fingerprint to catch
typographical errors and prevent accidentally locking the satellite router to the
wrong network. Record the Network Key Fingerprint value returned when locking
the first satellite router to a network. When locking subsequent satellite routers,
verify that the Network Key Fingerprint has the same value before confirming the
lock.

Web iSite User Guide 67

iDX Release 3.3
Performing a Soft Lock

Figure A-12. Lock Remote Section

8. Perform the following actions:

a. Note the warning at the bottom of the page
b. Verify the Netkey.
c. Verify the value of the Netkey Fingerprint matches the value recorded in Section A3,
Step 7.b.
d. Record the Confirmation Word.

WARNING: Recording the Confirmation Word is critical. Without the

Confirmation Word, the unit will have to be returned to iDirect under
Non-Warranty RMA repair.

NOTE: Each remote has a unique Conformation Word. It may necessary to

maintain and table/database of each remote model, serial number, and
Confirmation Word.

e. Enter the Confirmation Word in the designated area.

See Figure A-13.

68 Web iSite User Guide

iDX Release 3.3
 Performing a Soft Lock

Figure A-13. Entering the Confirmation Word

9. Click Confirm. The Lock Status section shows the State is Soft locked. See Figure A-6.

Figure A-14. Soft Locked State

10. Click Admin to open the File Management page. See Figure A-7.

Web iSite User Guide 69

iDX Release 3.3
Performing a Hard Lock

Figure A-15. File Management Default Page

11. Click Restart to reboot. The Restart dialog box appears. See Figure A-8.

Figure A-16. Restart Dialog Box

12. Click Restart.

A.5 Performing a Hard Lock

A hard lock permanently burns the Locking Key into the remote hardware using the generated
Confirmation Word.

WARNING: It is possible to remove a soft lock or temporary lock with Web iSite.
However, it is not possible to remove a hard lock with Web iSite. Removing a hard
lock requires returning the satellite router to iDirect for a Non-Warranty RMA
hardware replacement.

To hard lock a remote into the network, do the following:

1. At a Web browser, connect to the satellite router to lock and log on as admin at the Web
iSite Login Page. See Figure A-17.

70 Web iSite User Guide

iDX Release 3.3
 Performing a Hard Lock

Figure A-17. X1 and e150 Web iSite Login Page

NOTE: Locking a satellite router requires an admin login.

2. Click Admin at the top of the Web page.

3. In the browser address bar, type /#admin-netlock to the right of the IP address. For
example:
https://192.168.0.1/#admin-netlock
This Network Lock appears. See Figure A-18.

NOTE: If the satellite router is locked, only the Lock Status section of the page
appears.

Figure A-18. Network Lock Page

4. In the Lock Status section, verify State displays Unlocked.

5. In the Remote Lock section, select Hard from the Lock type drop-down list.

Web iSite User Guide 71

iDX Release 3.3
Performing a Hard Lock

6. At the Netkey field, enter the Network Key obtained in Locking an X1 or e150 Overview
on page 60. See Figure A-19.

Figure A-19. Entering the Network Key

7. Click Lock. The Lock Status section expands to display the following fields:
• Netkey
• Netkey Fingerprint
• Confirmation Word
See Figure A-20.

NOTE: When locking the satellite router, use the Network Key Fingerprint to catch
typographical errors and prevent accidentally locking the satellite router to the
wrong network. Record the Network Key Fingerprint value returned when locking
the first satellite router to a network. When locking subsequent satellite routers,
verify that the Network Key Fingerprint has the same value before confirming the
lock.

72 Web iSite User Guide

iDX Release 3.3
 Performing a Hard Lock

Figure A-20. Confirmation Word Text Box

8. Perform the following actions:

a. Note the warning at the bottom of the page
b. Verify the Netkey.
c. Verify the value of the Netkey Fingerprint matches the value recorded in Section A3,
Step 7.b.
d. Enter the Confirmation Word in the designated area.
See Figure A-5.

Web iSite User Guide 73

iDX Release 3.3
Non-Warranty RMA Required to Remove Remote Locks

WARNING: The following step will permanently lock the satellite router to the
network. Only a hardware replacement can reverse this lock.

9. Click Confirm. A window opens showing the lock status of the satellite router. See
Figure A-21.

Figure A-21. Lock Status

NOTE: Repeat these procedures to lock additional remotes.

A.6 Non-Warranty RMA Required to Remove Remote

Locks
It is not possible to change or remove a lock on an Evolution X1 or e150. In order to unlock the
satellite router, return it to iDirect for a Non-Warranty RMA hardware replacement.

NOTE: RMA and shipping charges apply to all satellite routers returned to iDirect
for the purpose of removing a network lock.

74 Web iSite User Guide

iDX Release 3.3
Index
D
dashboard page 15
A equipment details section 16– 17
real-time remote events section 18, 35
admin account 5
remote information section 16
angle calculator page 44
data link 17
elevation section 45
default factory settings 2
gross antenna pointing section 45– 46
remote location section 44 default IP address 2
spacecraft position section 45 DHCP mode 31
antenna pointing page 46 DNS section 31
documents, related xv
DS Configuration Template 56– 57
B
browser tab 7 E
elevation offset 45
C
equipment details section 16– 17
clock adjustment section 38 Ethernet status page
commissioning page 39 connection section 27
commissioning pages receiver section 28
transmitter section 27
antenna pointing page 46
cross polarization page 48 ethernet status page 25
composite power 24
connection F
information 27
status 27 factory settings
CRC 32 25 default 2
CRC 8 25
cross polarization test page 48
modulator section 50
transmit frequency section 49
transmit power section 50

Web iSite User Guide 75

iDX Release 3.3
Index

fields port numbers 42

22kHz tone 41 primary DNS 31
adjust transmit power 50 primary DNS name 32
azimuth true 46 primary IP address 32
beam ID 24 provisioning key 16, 22
beam type 24 relay 31
BUC LO frequency 49 RF downlink center frequency 41
BUC local oscillator freq 35 RF uplink frequency 49
BUC spectral inversion 35 role 24
bytes 28 rolloff 24, 41
cache size 32 Rx composite power 24
CPU load 24 Rx L-band freq 34
CRC 32 25 Rx SNR 25
CRC 8 25 sat RIPv2 32
credentials 42 satellite Rx 17, 23
data link 17, 23 satellite Tx 17, 24
DC voltage 41 secondary DNS 31
default gateway 31 secondary DNS name 32
deg. east or deg. west 45 secondary IP address 32
deg. north or deg. south 45 serial number 16, 22
direction 33 server 30
disabled 30 software version 16, 22
DNS mode 32 spectral inversion
downlink center freq 34 41
downlink center frequency 24 speed 27
dropped frames 28 status 27
duplex mode 27 subnet mask 27
elevation actual 46 symbol rate 24, 41
elevation true 45 temperature 24
error frames 28 Tx power 25
eth RIPv2 32 VLAN ID 26
forward queue size 32 file management page 51
forward timeout 32 restart section 58
frames 28 frames
initial Tx Power 25
dropped 28
IP address 27, 30, 33, 42
error 28
LAN IP address 16
Ethernet 28
LAN subnet mask 16
latitude 25, 44 frequency
L-band IF frequency 42 BUC local oscillator 49
L-band Tx frequency 49 L-band Tx 49
lease range 31
lease time 31
LNB local oscillator freq 34
LNB spectral inversion 34
login name 16
longitude 25, 44– 45
MAC address 22, 27
max Tx power 25
model type 16, 22
netmask 30
network 17, 23
network uptime 17, 23
packet tagging 26
polarization offset 46

76 Web iSite User Guide

iDX Release 3.3
 Index

G login name 16
longitude 43– 44
gross antenna pointing section 45– 46

M
H
MAC address 22
hard lock 59 model type 22
modem information 22
I modem information section 22
modem state 22
information fields 9
modem state parameters 23
initial Tx power 25
modem state section 23
IP address
modem status page 21– 22
default 2
modem information section 22
IP configuration page modem state section 23
DHCP section 31 Rx state section 24
DNS section 31 Tx state section 25
eth interface section 30 modulator section 50
multicast groups 33
multicast groups section 33
multicast groups section 33
port forwading section 33
port forwarding section 33 N
port fowarding 33
routing 32 navigation bar
sat interface 30 left 8
static routes 32 top 7
static routes section 32– 33
Netkey Fingerprint 62
netkey fingerprint 63, 68, 73
L network key 60, 62, 67
creation 60
LAN interface section 30 entering 72
LAN IP address 16 network key fingerprint 67, 72
LAN subnet mask 16 network lock
latitude 43– 44 removing 74
LED status indicatorsX1 10, 12 network reference clock (NCR) 38
load option file section 57
load package section 56
load, CPU 24
O
lock ODU status page 34
temporary 60, 65 Rx status section 34
lock status 61, 66, 74 Tx status section 35
locking 59– 60 ODU status section 34
overview 60
locking key 59
P
logging in
passwords 5 page
description 8
main defaults 9
sub-page 9

Web iSite User Guide 77

iDX Release 3.3
Index

page elements sections

browser tab 7 clock adjustment section 38
information fields 9 connection section 27
left naviagation bar 8 DNS section 32
main default pages 9 elevation section 45
page 8 equipment details section 16
sections 9 gross antenna pointing section 45
sub-pages 9 LAN interface section 30
top navigation bar 7 load options file section 57
pages load package section 56
angle calculator page 44 modulator section 50
antenna pointing page 46 multicast groups section 33
commissioning page 15, 21, 39, 51 ODU status section 34
dashboard page 15 real-time remote events section 18
modem status page 22 receiver section 28
Satcom graphs page 36 remote information section 16
restart device section 58
password
Rx SNR section 37
default 5 Rx state section 24
passwords 5 static routes section 33
permanent lock 59 transmit frequency section 49
power transmit power section 50
transmitter section 27
max Tx 25
Tx frequency offset section 38
provisioning key 16, 22 Tx power section 37
Tx state section 25
R serial number 16, 22
software version 16
real-time remote events page 35 speed, connection 27
real-time remote events section 18 static routes section 33
receiver status pages
information 28
remote location section 44 Ethernet status page 26
remote locking 59 modem status page 21
Rx SNR section 37 Satcom graphs page 36
Rx state 22 status, connection 27
operational parameters 24 subnet mask 30
Rx state section 24
T
S temperature, operating 18
Satcom graphs page 36 transmit frequency section 49
clock adjustment section 38 transmit power section 50
Rx SNR section 36 transmitter 27
Tx frequency offset section 37 information 28
Tx power section 37 Tx frequency offset section 38
satellite router Tx power 25
locking 59 Tx power section 37
unlocking 74
Tx state 22
section 9
transmission parameters 25
hiding and unhiding 9

78 Web iSite User Guide

iDX Release 3.3
 Index

Tx state section 25 V
voltage range 48
U
up time 35 W
user account 5
user accounts Web iSite
default 5 features 1
user interface 6

Web iSite User Guide 79

iDX Release 3.3
Index

80 Web iSite User Guide

iDX Release 3.3
iDirect
13861 Sunrise Valley Drive, Suite 300
Herndon, VA 20171-6126
+1 703.648.8000
+1 866.345.0983
www.idirect.net
Advancing a Connected World