Dentrix overview
Dentrix by Henry Schein One is a clinical and practice management software
system that helps you manage a wide range of practice information, including
patient demographics, clinical details, and production analysis.
The Dentrix software includes five main modules that each manage specific types of
information:
· Family File - The Family File module manages patient and insurance
information. From this module you will keep track of a patient's name, address,
employer, insurance information, notes, and continuing care, as well as other
important information.
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· Appointment Book - Managing appointments is easy with the Dentrix
Appointment Book. The Appointment Book offers goal-oriented scheduling with
the flexibility to make one-time changes. Appointment Book's convenient
toolbars and Flip Tabs make navigating through the Appointment Book,
searching for open times, and organizing appointments simple and quick.
Appointment Book allows you to schedule appointments, record broken
appointments, print route slips, and dial a patient's phone number directly from
the computer. As with all the standard Dentrix modules, the Appointment Book
provides access to other Dentrix modules from the toolbar.
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· Patient Chart - The Patient Chart module manages the clinical information for
patients. The Patient Chart is a powerful, yet easy-to-use, application. The Chart
allows you to post existing, completed, and recommended procedures using
common textbook symbols. Additionally, the Chart helps users keep extensive
and detailed notes regarding patient care. Several sub-modules of the Chart
help users manage other clinical functions. The Presenter is a unique case
presentation program that displays the treatment plan costs in terms of primary
and secondary insurance portions and the estimated patient portion. The Perio
Chart is an unparalleled periodontal data maintenance tool.
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· Ledger - Patient accounts are managed in the Ledger. Because Dentrix is a
seamlessly integrated system, procedures completed in the Patient Chart are
automatically posted in the Ledger. All financial transactions are recorded in the
Ledger, including charges, payments, and adjustments. The Ledger provides
information concerning patient portion versus insurance portion, deductibles
owed, and payment arrangements.
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· Office Manager - The Office Manager offers useful, customizable reports
including day sheets, aging reports, financial reports, patient lists, reference
reports, and more. Additionally, the Office Manager integrates with Microsoft
Word to create effective, professional-looking letters that are available at the
click of a mouse. These letters include welcome letters, congratulatory letters,
thank you letters, and a variety of appointment and continuing care (recall)
reminders, progress reports, and collection notices. The Office Manager contains
a set of utilities and commands that make customizing Dentrix easy.
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Other Dentrix components and features
In addition to the five main modules, Dentrix also includes the following
components and features:
· Perio Chart - The Perio module is one of the most comprehensive periodontal
charting software programs available. The Perio module allows you to record
Mobility, Furcation Grades, Plaque, Calculus, Bone Loss, Pocket Depths, Bleeding
and Suppuration points, Gingival Margins, CAL levels, and MGJ measurements.
Perio Chart data can be also be viewed graphically using the Graphic Chart. You
can also print custom reports, charts, and letters for an insurance consultant or
the referring dental professional.
· Document Center - Document Center helps you create a truly paperless office.
Documents (such as patient letters, EOBs, and referral letters) or images (such
as patient pictures and X-rays), can be scanned, captured, and imported. These
documents can be attached to patients, providers, insurance carriers, and
referral sources. The documents can also be attached to multiple sources for
use as references, or they can be printed, emailed, or sent electronically.
· Office Journal - The Office Journal can be accessed from all Dentrix modules,
the Referral Analysis screen, and certain lists including the Continuing Care List,
ASAP List, and Unscheduled List. Like a journal of your daily activities, the Office
Journal has two main functions: to keep a record of past events and remind you
of events in the future.
· Questionnaires - The Questionnaires module is one of the features in Dentrix
that can help your office go paperless. Questionnaires can store the same
information that is included on new patient forms, health history updates, and
other forms used in your office to collect information from patients. Plus, the
Questionnaires module allows you to create a custom set of questions for your
patients so that specific information can be stored in each patient's Dentrix file.
You can sign, date, and lock a questionnaire form to secure the information
contained therein. If you are using eCentral, you can upload questionnaires to
your practice website so that patients can access them from and fill them out on
any computer.
· Treatment Planner - The Treatment Planner is designed to bridge the gap
between doctor and patient by providing patients with easy-to-understand
treatment options. When used in conjunction with the Presenter tool, the
Treatment Planner provides powerful case presentations.
· Treatment Manager - Many offices spend a significant amount of money to
attract new patients to their practice as a means of increasing their overall
revenue. Yet, most offices already have a substantial amount of potential
revenue sitting untouched in patient treatment plans. Capitalizing on that
revenue source can be a cost-effective way to increase your practice's bottom
line. The Treatment Manager helps you take advantage of that potential income
by allowing you to quickly generate a contact list of patients who meet certain
criteria specified by you.
· Smart Image - Dentrix Smart Image is designed to integrate with various third-
party imaging software solutions. Depending on the brands of 2D, 3D, and
CAD/CAM imaging software you use in your practice, you can use Dentrix Smart
Image to interact with one or more of your imaging software applications and
imaging devices to automate common imaging and practice management
related activities, such as displaying thumbnail images of a 2D, 3D, and
CAD/CAM scans; loading images directly in your imaging software; viewing full-
size images with a single-click; submitting bitewings and measuring
interproximal RBL using Dentrix Detect AI; and much more.
· Lab Case Manager - The Lab Case Manager is directly linked to the
Appointment Book and allows you to create and edit cases for patients, make
records of cases received from labs, and record all the information about and
finish cases. You can also print prescriptions from the Lab Case Manager.
· Collections Manager - Collections Manager helps you increase your practice's
revenue by decreasing your account receivables. Based on criteria you select,
the Collections Manager displays a list of accounts that need to be contacted.
From this list, you have access to all information for the account, including aged
balance, payment information, Office Journal entries, insurance estimates, and
so forth.
· Quick Labels - Quick Labels allows you to quickly print a variety of labels for
the selected patient with a click of a button.
· Time Clock - The Time Clock in Dentrix enables office employees to punch in
and out for their shifts and provide reports containing information on hours
worked and wages earned.
· Quick Launch - The Dentrix Quick Launch icon is located in the Windows
notification area in the bottom-left corner of the computer screen. This icon
allows you to quickly access the main modules in Dentrix: Appointment Book,
Family File, Ledger, Chart, Questionnaires, Office Journal, Document Center,
Office Manager, and Time Clock.
· Quick Letters - Quick Letters is an integration between Dentrix and the
Microsoft Word letter templates to help you quickly create a letter for a single
patient. You can choose from over forty pre-defined letter templates for your
practice correspondence. Each letter can be customized in Microsoft Word to
better represent the image you want to project for your office wishes to project.
And if Dentrix doesn't have a letter template that meets your needs, you can
create your own documents to use within Dentrix.
· Continuing Care - Continuing Care is used for monitoring your patients'
ongoing dental care. Using Continuing Care, you can create multiple types of
patient recall, manage and sort continuing care cards, and monitor continuing
care exams.
· Send Message - Dentrix's Send Message feature makes it easy for you to
create email messages for patients from within Dentrix.
· Dentrix Reports - The Dentrix Reports module provides you with several
reports and graphs that will assist you in analyzing your practice. You can print
or delete the reports, or you can export them as PDF files.
· Signature Manager - The Signature Manager lists clinical notes and the signed
status of those notes. You can also open other Dentrix modules, such as the
Office Manager, Family File, Ledger, and others and sign multiple clinical notes
from multiple providers simultaneously.
· Claims Manager - The Claims Manager allows you to search, sort, and
customize the claims list. You can view the details of a claim by selecting it from
the list. You can also add or edit claim statuses and view more information
about a patient or an insurance plan.
· Health History - The Health History module provides you with the means to
create and maintain a record of your patient's medical conditions, allergies, and
medications. There are no restrictions on the number of medical conditions and
allergies that you can create and document. You can also choose which allergies
and medical conditions to include in the Questionnaires form and track inactive
medical conditions and allergies.
· Prescription module - The Prescription module is designed to help you quickly
create prescriptions and accurately track medicines prescribed to your patients.
· Patient Alerts - Patient Alerts are customizable alerts that can be attached to
patients or family members when you want a flag for certain conditions. Patient
Alerts are displayed whenever you access information about the patient or
family, and a symbol is displayed on the patient's appointments. Patient Alerts
are essential for respecting patient's privacy and disclosure of information
requests.
· DXWeb toolbar - The DXWeb toolbar works in conjunction with eCentral to
connect your Dentrix software to the internet. Web-enabling your practice can
save you time and provide you with an attractive Web site; it can also greatly
enhance your professional image by offering your patients online access to your
practice and their account information.
· DDX Desktop - DDX (Digital Dental Exchange) integrates with Dentrix through
DDX Desktop, which is installed during the Dentrix installation. You can open
DDX Desktop from Dentrix, the Windows desktop, or the Start button. You must
sign up for a free DDX account to use DDX Desktop.
· eDex - eDex is an electronic contact manager and directory to which you can
attach patient notes. You can use eDex to manage and quickly search lists of
patients (active, inactive, or archived), employers, insurance carriers, labs, non-
patients, providers, staff, referrals, and any other contact you may want to
remember. You can also create custom contacts and contact categories to filter
the Contacts List or even locate a patient's next appointment.
Dentrix add-ons
The following products and packages are available as add-ons or integrated
technologies for Dentrix:
Note: Some of the links below access additional content that is available on the
internet. If you are viewing the Dentrix Help on a computer that does not have
internet access, these links will not work on your computer.
· QuickBill - You can use QuickBill to generate Billing Statements without having
to print a page, stuff an envelope, or lick a stamp. Instead, QuickBill sends
statements to a clearinghouse where they are professionally printed, folded, and
mailed.
· eClaims - Use eClaims to simplify the insurance claim process so you get paid
faster. With eClaims, your insurance claims created in Dentrix are validated and
electronically sent to your payors. The entire process only takes a few minutes
but reduces your reimbursement time to days instead of weeks. eClaims can
also reduce your number of rejected claims by verifying that all the necessary
components are included with your claims, including digital X-rays, perio charts,
and photographs. eClaims are transmitted in a secure, HIPAA-compliant format,
so your patients' information is never at risk.
· eCentral - Your front office can use eCentral to track insurance claims, verify
insurance eligibility, manage your website, remind patients of appointments,
and much more all from one central location.
· Dentrix Imaging Center - Dentrix Imaging Center is a 2D and 3D dental
imaging software module that interacts seamlessly with Dentrix to provide
efficient and versatile image management. Dentrix Imaging Center manages
intraoral and extraoral X-rays/volumes as well as intraoral and extraoral color
images produced by intraoral video and/or consumer digital cameras. Since
Dentrix Imaging Center supports the acquisition of images from many brands of
intraoral and extraoral imaging devices, you can mix and match imaging devices
and brands of equipment as needed. You can also use the image processing
tools (such as filters and enhancements) to help determine the necessary
treatments for patients. Also, you can attach images that you acquire and
import them to dental e-claims.
The Family File stores and displays important patient information, such as the
patient's name, address, phone number, health history, birth date, insurance
coverage, employer, and referral information. Patients are organized by family in
the Family File. The Family File helps you to organize, store, and find patients and
patient information.
