Manuals - QRN 1630SQRN 830SQRN 430SXRN 815SXRN 420S - 230731 - EN
Manuals - QRN 1630SQRN 830SQRN 430SXRN 815SXRN 420S - 230731 - EN
User Manual
Wisenet NVR
Network Video Recorder
User Manual
Copyright
©2022 Hanwha Vision Co., Ltd. All rights reserved.
Trademark
Each of trademarks herein is registered. The name of this product and other trademarks mentioned in this manual are the registered
trademark of their respective company.
Restriction
Copyright of this document is reserved. Under no circumstances, this document shall be reproduced, distributed or changed, partially
or wholly, without formal authorization.
Disclaimer
Hanwha Vision makes the best to verify the integrity and correctness of the contents in this document, but no formal guarantee
shall be provided. Use of this document and the subsequent results shall be entirely on the user’s own responsibility. Hanwha Vision
reserves the right to change the contents of this document without prior notice.
❖ The initial administrator ID is “admin” and the password should be set when logging in for the first time.
Please change your password every three months to safely protect personal information and to prevent the damage of the
information theft.
Please, take note that it’s a user’s responsibility for the security and any other problems caused by mismanaging a password.
Hanwha Vision Co., Ltd. is a surveillance camera manufacturer that provides video information equipment with various functions.
Users must comply with local laws when using our devices.
Users are solely responsible for any illegal use of our products.
overview
Important Safety Instructions Standards Approvals
Read these operating instructions carefully before using the unit.
Follow all the safety instructions listed below.
Keep these operating instructions handy for future reference.
1) Read these instructions. ■ Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void
2) Keep these instructions. the user's authority to operate the equipment.
• overview
3) Heed all warnings.
4) Follow all instructions. ■ This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
■ This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
5) Do not use this apparatus near water.
6) Clean the contaminated area on the product surface with a soft, dry cloth or a damp cloth. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial
(Do not use a detergent or cosmetic products that contain alcohol, solvents or surfactants or oil constituents environment.
as they may deform or cause damage to the product.) This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction
7) Do not block any ventilation openings, Install in accordance with the manufacturer's instructions. manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
■
8) Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including
Reorient or relocate the receiving antenna.
■
amplifiers) that produce heat.
Increase the separation between the equipment and receiver.
9) Do not defeat the safety purpose of the polarized or grounding- type plug. A polarized plug has two blades ■ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
with one wider than the other. A grounding type plug has two blades and a third grounding prong. The
■ Consult the dealer or an experienced radio/TV technician for help.
wide blade or the third prong are provided for your safety. if the provided plug does not fit into your outlet,
consult an electrician for replacement of the obsolete outlet.
10) Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and
the point where they exit from the apparatus.
Product User Manual Description
11) Only use attachments/accessories specified by the manufacturer. This document is a user manual for Recorder product. Before using this product, please read this document carefully in
12) Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the order to use it properly.
apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury ● This user manual explains how to use the product based on the defaults and default screens of this product.
from tip-over. ● The content of this manual is subject to change depending on the product software updates and the company
policies. It is subject to partial changes without prior notification to users.
Target Audience
This user manual contains contents for Recorder users.
13) Unplug this apparatus during lightning storms or when unused for long periods of time. How to Use the Product
14) Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been Users of this product can perform the following:
damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have
● Monitor cameras registered to Recorder in real time
fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or
has been dropped.
● Search for or play videos saved in Recorder
● Monitor text data being transmitted to the POS device connected to Recorder in real time
● Search for text data from the POS device connected to Recorder
● Monitor real time events that occur in Recorder, sensors, and cameras or search through logs
Before using this product, check if the latest version of this software is installed. Go to Hanwha Vision's website (http://
www.HanwhaVision.com) to check the software version and download necessary files.
English _3
overview
CAUTION
● RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES
ACCORDING TO THE INSTRUCTIONS.
● Do not ingest battery, Chemical Burn Hazard.
● This product contains a coin / button cell battery. If the coin / button cell battery is swallowed, it can cause
severe internal burns in just 2 hours and can lead to death.
● Keep new and used batteries away from children. If the battery compartment does not close securely, stop
using the product and keep it away from children.
If you think batteries might have been swallowed or placed inside any part or the body, seek immediate
medical attention.
ATTENTION
● IL Y A RISQUE D'EXPLOSION SI LA BATTERIE EST REMPLACÉE PAR UNE BATTERIE DE TYPE INCORRECT.
METTRE AU REBUT LES BATTERIES USAGÉES CONFORMÉMENT AUX INSTRUCTIONS.
● Ne pas ingérer la pile, risque de brûlure chimique.
● Ce produit contient une pile de type bouton/pièce de monnaie. Si la pile de type bouton/pièce de monnaie est
avalée, elle peut causer de graves brûlures internes en seulement 2 heures et peut entraîner la mort.
● Gardez les piles neuves et usagées hors de portée des enfants. Si le compartiment de la pile ne se ferme pas
correctement, cessez d’utiliser le produit et gardez-le d’atteinte des enfants.
Si vous suspectez que des piles ont été avalées ou insérées dans une partie du corps, consultez un médecin
sans tarder.
4_ overview
Functions Supported by Model
Model name
XRN-815S XRN-420S QRN-1630S QRN-830S QRN-430S
Function
Fan O X O X X
• overview
P2P O O O O O
Joystick O X O O X
Extended monitor O X O X X
Failover O O O O O
Alarm O O O X X
RAID X X X X X
Distributed recording X X X X X
iSCSI X X X X X
Object detection X X X X X
AI recognition function
LPR search X X X X X
PoE O O O O O
Dewarping X X X X X
English _5
overview
Contents
3
3 Product User Manual Description 26 Check Event List
3 Target Audience 27 Event Search
3 How to Use the Product 27 Event Instant Viewer
5 Functions Supported by Model 27 Stop Alarm Output
6 Contents 28 Camera Video Control
28 Manual trigger
28 Capture
getting started 10 Starting the system
28 Instant Viewer
10
10 installation Wizard
29 Temperature Detection Mode
13 Shutting down the System
29 PTZ Mode
13 Restarting the System
30 Zoom In
14 Login
30 Audio
30 Display Text
live 15 Screen Layout of the Live 31 Change Channel Aspect Ratio
15
16 Checking the System Status
31 Dewarping
17 Check Camera List
32 PTZ Control
18 Live Screen Menu
32 Getting Started with PTZ Operations
18 Icons on the Live Screen
32 PTZ Control Menu
19 OSD Information Display
33 Using Digital PTZ (D-PTZ) Function
20 Channel Information Display
33 Preset
20 Check the Camera Status
33 Running Preset
22 Channel Setting
33 Running Swing (auto pan), Group (scan), Tour, or
22 Changing Overall Channel Aspect Ratio Trace (pattern)
23 Full Screen Mode 34 Exporting the Recorded Video
23 Setting Up the Live Layout
23 Check Layout List
search 35 Screen Layout of the Search
24 Add Layout and Set Name
35
35 Time Search
24 Delete Layout
36 Event Search
24 Change of Layout Channel and Name
36 Text Search
24 Dynamic Layout
37 Export Search
26 Play Layout Sequence
37 ARB Search
38 Bookmark Search
38 Smart Search
6_ overview
AI search 39 Screen Layout of the AI Search 68 Setting the Network
39
39 Person Search 68 IP & Port
40 Face Search 70 DDNS & P2P
40 Vehicle Search 71 IP Filtering
• overview
41 LP Search 72 HTTPS
41 LPR SEARCH 72 802.1x
73 FTP
73 E-mail
play 42 Screen Layout of the Play
42
43 Play Search Results 74 SNMP
43 Time Line Adjustment 75 DHCP Server
43 Open Time Line Channel 75 Failover
43 Play Button Name and Function 77 Setting the System
44 Search Results Export 77 Date/Time/Language
78 User
80 System Management
setup 45 Screen Layout of the Setup
82 Log
45
45 Setting the Camera
45 Setting the Channel
48 Setting the Camera Functions
starting web viewer 84 What is Web Viewer?
84
49 Setting the Profiles 84 Product Features
53 Setting Camera Password 84 System Requirements
53 Setting the Recording 84 Connecting Web Viewer
53 Record schedule 85 Set the recorder password
54 Record Setup 85 installation Wizard
54 Record Options
55 Setting the Event
55 AI engine live viewer 87 Screen Layout of the Live Viewer
87
88 Checking the System Status
55 Event setup
88 Checking User ID
58 Event Rule Setup
88 Checking Camera List
60 Alarm Input
89 Checking the All Camera Status
60 ONVIF Setup
89 Live Status
60 Schedule
89 Record Status
61 Setting the Device
89 Network Status
61 Storage Device
89 PoE Status
65 Monitor
67 Text
English _7
overview
90 Changing the Pattern of Split Screen search viewer 99 Screen Layout of the Search Viewer
99
90 Changing Overall Channel Aspect Ratio 99 Time Search
91 Full Screen Mode 100 Event search
91 Setting up the Live Layout 100 Text Search
91 Check Layout List 101 Bookmark Search
91 Add Layout and Set Name 101 Search Results Export
92 Change of Layout Channel and Name
92 Delete Layout
AI search viewer 102 Screen Layout of the AI Search Viewer
92 Real-Time Event Monitoring
102
102 Person Search
92 Check Event List
103 Face Search
93 Event Type and Camera Settings
103 Vehicle Search
93 Event Instant Viewer
104 LP Search
93 Stop Alarm Output
104 LPR SEARCH
94 Live Screen Menu
105 Search Results Export
94 Camera Video Control
94 Manual trigger
94 Capture play 106 Play Search Results
106
94 PC Recording 106 To Adjust the Time Line
95 PTZ Mode
96 Zoom In
96 Audio
96 Image Rotation
96 Channel Aspect Ratio
97 PTZ Control
97 PTZ Control Menu
97 Using Digital PTZ (D-PTZ) function
97 Preset
98 Running Preset
98 Running Swing (auto pan), Group (scan), Tour, or
Trace (pattern)
98 Exporting Video
8_ overview
setup viewer 108 Screen Layout of the Setup Viewer export viewer 123 SEC Backup Viewer
108 123
108 Setting the Camera 123 Recommended System Requirements
108 Channel setup 123 Screen Layout of the Backup Viewer
108 Camera setup
• overview
109 Profile Setup
110 Camera Password appendix 125 Use Joystick
125
110 Setting the Recording 125 Using Virtual Keyboard
110 Record Schedule 126 Troubleshooting
110 Record Setup
111 Record Options
111 Setting the Event
111 AI engine
111 Event Setup
113 Event Rule Setup
113 Alarm Input
114 ONVIF Setup
114 Schedule
114 Setting the Device
114 Storage Device
115 Monitor
116 Text
116 Setting the Network
116 IP & Port
117 DDNS & P2P
117 IP Filtering
117 HTTPS
117 802.1x
118 FTP
118 E-mail
119 SNMP
119 DHCP Server
120 Setting the System
120 Date/Time/Language
120 User
121 System Management
121 Log
English _9
getting started
Starting the system installation Wizard
1. Connect the power cable of the recorder to the wall outlet. As shown below, proceed through each step of the <Installation wizard>.
Install Wizard can only be accessed at factory reset. If you do not want to proceed, click <Exit>.
2. You will see the initialization screen.
■ It will automatically change to the optimal monitor resolution and run the install wizard.
■ If the install wizard does not run, remove the monitor connection from the back of the recorder, reboot the recorder and reconnect the monitor.
The initialization process will last about 2 minute. If a new HDD is installed, the initialization process may take longer.
1. In the <Language> screen, select the language and press the <Next> button.
■ If the HDD number is displayed at the bottom of the screen along with < > while the product is booting up, it indicates that the HDD is in recovery,
and for this reason booting up may take longer.
2. Set the network connection type and the connection environment on the <Network> screen, and then click the
<Next>.
HDD 1, 2
■ If the progress stalls while in < > state, it indicates that the HDD has problems. Visit your nearest customer service center to check the HDD.
■ Depending on the camera's state, no IP may be automatically assigned to the camera. After exiting the installation wizard, go to the menu to
assign an IP to DHCP, or set the IP manually.
• getting started
● Network 3 (iSCSI) : Can be used as a port for an iSCSI connection.
■ Only provided for products that support Network 3.
● Network (All) : Can be used as a common port for connecting camera, web viewer, and iSCSI.
– IP type : Allows you to select the type of network access.
– IP Address, Subnet Mask, Gateway, DNS
■ Manual : IP address, subnet mask, gateway, and DNS can be directly entered.
■ DHCP : IP address, subnet mask, gateway, and DNS can be automatically set.
■ If the LAN cable is not connected to the port, <Setup> button will not be activated for use. Check the LAN cable connection.
4. Set the camera password in factory reset on the <Camera ID/PW> screen.
(In case of a PoE product, Network 1 is activated.) If ID/PW is already set in the camera, register the ID/PW and click <Next>.
■ The built-in DHCP Server in Recorder will turn on automatically at stage 1. At this stage, using the existing DHCP server in the same network
may cause a problem, as two DHCP servers would be simultaneously operating.
■ A product with multiple network ports cannot use a single bandwidth for all of them.
Example)
–– Port 1 : 192.168.100.199 / Port 2 : 192.168.100.198 (X)
–– Port 1 : 192.168.100.199 / Port 2 : 192.168.101.198 (O)
Online Upgrade
You can receive a new firmware notification when the recorder is connected to a network.
English _11
getting started
5. Set the date, time, and daylight saving time on the <Date & Time> screen, and then click the <Next>. 7. On the <Camera register> screen, select a camera to register from the searched camera list and click <Register>.
Select a camera to register from the list and click <Change IP>.
After completing camera register click <Next>.
■ The time zone setup might differ depending on the region that the product is released.
6. To set the recommended resolution on the <Resolution> screen, click <Apply> followed by the <Next> button. ■ After entering the ID and password set in the camera, the connection test must be completed to successfully register.
8. On the <Channel setup> screen, you can view the camera videos registered to each channel in thumbnails along
with thumbnail information. To change the camera video position, select a video and drag and drop it to the desired
location.
After completing channel setup, click <Next>.
3. Click on <OK>.
The system will shut down.
• getting started
■ It connects to Wisenet DDNS first. If it does not connect to DDNS, it automatically connects to P2P.
3. Click on <OK>.
The system will restart.
■ Only the user with the "Shutdown/Restart" permission can shut down or restart the system.
■ To manage Permission Setup, refer to the "Setup > Setting the system > User" page in the Table of Contents.
English _13
getting started
Login
To use the Recorder menu, you are required to login as a user that is authorized to access the applicable menu.
■ The initial administrator ID is "admin" and you will need to configure the password in the installation wizard.
■ Please change your password every three months to safely protect personal information and to prevent the damage of the information theft. Please,
take note that it’s a user’s responsibility for the security and any other problems caused by mismanaging a password.
■ For more information about limited-access permission, refer to the "Setup > Setting the System > User" page in the Table of Contents.
• live
Displays information of the OSD screen on the video window.
Event List A list of events that have occurred on the camera is displayed.
Changes the color theme of the screen.
Displays the default layout and a list of created layouts.
Layout list
You can also set and play a sequence of layout lists. Stops the alarm/beep sound for the system status when it is emitted.
■ If the camera's frame rate is set to 60 fps, the frame rate could be reduced on the live screen depending on the monitor resolution output.
English _15
live
Checking the System Status Item Description
The icon at the top of the screen indicates the status of the system.
Displayed if the server has firmware to update.
Displayed when manually recording a video while the access restriction for stop recording is enabled.
Only a user with the permission to stop recording is allowed to stop recording.
Item Description
Displayed when running automatic switching of the split screen.
It is displayed when there is a problem with the fan.
■ Only provided for products that support fans. (Refer to the "Functions Supported by Model" page.) Displayed when an error occurs in the internal memory.
It is displayed when there is a problem with the power supply.
■ Only provided for products that support power supply redundancy. (Refer to the "Functions Supported by Model" page.)
Error Information
Display when recording data is not properly saved.
● If the built-in HDD is not connected, the "NO HDD" icon ( ) will be displayed. You must contact the service
Displayed if the HDD is full and the Recorder has an insufficient space to record. center since the Recording, Play, Export, and Upgrade functions do not work while doing this.
● If you do not format a purchased HDD in a format supporting Recorder, a "NO HDD" icon ( ) will be
Displayed when there is no HDD or HDD is not detected. displayed. If the "No HDD" icon is displayed, check the hard disk connection status in "Setup > Device >
Storage device" and format the hard disk.
Displayed if the HDD needs a technical examination. ● If a product with a fan does not work or has a problem with the fan, <Fan Information Window> appears and
the fan malfunction icon ( ) is displayed. In this case, check the fan inside the product. If the fan is defective,
It is displayed when RAID contains a malfunctioning HDD or cannot be used due to HDD malfunction. it can shorten the product life cycle, so please make sure to contract service center nearby.
■ Only provided for products that support RAID.
■ If an abnormal fan ( ) icon or NO HDD ( ) icon, HDD FAIL ( ) icon is displayed, contact our customer service.
It is displayed when recovering a RAID Error.
■ Only provided for products that support RAID.
Appears when input data rate per channel exceeds the specified data rate limit.
16_ live
Check Camera List Check Multichannel Cameras List
Displays the camera type, status, and name registered in the recorder. For multichannel cameras registered with the Wisenet protocol, the channel information will be displayed under
the model name of the multichannel camera.
Registered channel
• live
(recording channel)
English _17
live
Live Screen Menu Icons on the Live Screen
After selecting the desired channel on the split mode, roll the mouse cursor over the screen to see the live screen You can check the status or operation with the icons on the live screen.
menu.
The live screen menu appears differently depending on the recorder operation status or the type of the
■ The icons displayed on the screen may differ depending on the type of camera and the user's authority.
registered camera.
■ Each function may be restricted depending on the type of camera and the user's authority.
■ For more detailed information about each function, refer to the table of contents "Live > Camera Video Control".
Item Description
Item Description Displays camera's recording status and name.
If the event action for <Manual trigger> is set for the selected channel, the event rule name is Recording status and camera name ● : Displays the event recording.
Manual trigger
displayed when you hover the mouse over < >. Click < > to activate the set event. ● : Displays the normal recording.
Capture You can take a screenshot of the selected channel. Displayed when there is no input while the camera is on.
Displayed when the resolution of the live video exceeds the supported range while the
Instant Viewer You can rewind 30 seconds while monitoring the video.
camera is on.
For images that support the thermal imaging camera function, you can click the desired point to Displayed if no permission to live view is granted.
Temperature Detection Video input status
check the temperature information.
If the network camera connected to the selected channel supports the PTZ function, it changes to Displayed when the camera is not registered.
PTZ control
the PTZ control mode. If you set the channel setup to <Covert2>, nothing will be displayed on the live screen.
Zoom in You can zoom in or zoom out the video. ■ If you set the channel setup to <Covert1>, the video will not displayed on
the live screen, but only the OSD will be displayed.
18_ live
Item Description OSD Information Display
Events from the recorder and camera are displayed in icons. You can show or hide the recording status, camera status, event display, etc. in the video window.
Event Display For details, refer to the "Setup > Setting the Event > Event rule setup" page in the To show or hide the OSD information, click < > at the bottom of the screen.
Table of Contents.
• live
Displays AUDIO ON/OFF.
It will not be displayed when <Off> is selected for the audio in the channel setup.
If the alarm in is set, it is displayed on the connected channel when an external signal is
entered.
If the event detection is set for each channel, it is displayed when a camera event occurs.
It is displayed when it fails to decode all the frames due to limited decoding performance
and in this case only the I-Frame is decoded.
■ The 'Live4NVR' profile is added automatically with network camera auto registration, and settings can be changed according to user
environment.
■ Depending on camera specification, you may not be able to add a profile or if you have the PLUGINFREE profile, you will not be able to add the Live4NVR
profile.
■ When system overloaded and the performance is down, network camera may play only main frame(I-frame).
■ To set profiles, refer to "Setup > Setting the Camera > Setting the Profiles" page in the Table of Contents.
English _19
live
Channel Information Display Check the Camera Status
You can check the information of the video being recorded with each camera. You can check the status of all cameras connected to the recorder.
To check the channel information, click < > at the bottom of the screen. To check the camera status, click < > at the bottom of the screen.
The information of the current video is displayed on the live video which is being monitored.
Live Status
Select <Live> in the <Status> menu to check the transmitted data from a network camera connected to each
800x448 (H.264) channel.
S/I/D 25/24/24
XNV-6081Z(S)
20_ live
Record Status Network Status
If you select <Record> in the <Status> menu, you can check the profile, record type, frame rate (Input/Record), Select <Network> in the <Status> menu to check the status of network bandwidth currently being received/
and bit rate (Limit/Input/Record) for each channel. transmitted.
• live
■ Each product supports a different number of network ports.
● Total bitrate (record/max) : Record shows the amount of data currently being recorded, and Max shows the
amount of recorded data allowed for the recorder.
● Current : Shows the recording status information of currently transferred data.
● Max : Shows recording information of the most biggest recording data out of configured standard and event
PoE Status
recordings.
This function is only available for products that support PoE. For products that support PoE, refer to the
● : Reloads the recording information.
"Functions Supported by Model" page.
● Profile : Shows the video profile configured to each channel.
Select <PoE> in the <Status> menu to check the current PoE status of each port.
● Record : View the record type according to normal or event recording.
● Frame rate (fps) : Shows the receive/record frames per second for each channel.
● Bitrate (bps)
– Limit / Receive / Record : Shows the amount of limit/receive/record data for each channel.
– Receive/Limit : Shows the data ratio of actual data transferred from the camera and allowed maximum
defined by user.
● Record setup : You can set detailed recording settings.
For more details, refer to the "Setup > Setting the Recording > Record Setup" page in the Table of Contents.
■ If an error occurs during recording, the channel's profile column turns yellow.
This profile error indicates that when a recording profile cannot be used to receive video from camera, an alternative profile is used to record the
video. When the recording profile resumes, the camera video can record by using the set recording profile.
■ If Recorder exceeds the recording limit, only the key frame will be recorded. In that case, a restricted recording popup and an icon will appear.
The restricted recording popup appears only once. If you change the camera setup and record setup, the restricted recording popup may appear
once more to confirm the status.
If you don't want to see it again, then check Do not show this again in the popup. ● Consumption (W) : Displays the power consumption in PoE.
For the maximum allowed number of recoding, refer to the "Setup > Setting the Recording > Record Setup" page in the Table of Contents.
■ For dual recording, the bitrate is shown as the sum of recording and remote profiles. – 0 : No device is connected to the port or device is using its own power supply.
However, the <Enable dual recording> box in the "Record > Record options" menu must be checked. – – : Port failure (Failure information is displayed in Detailed information.)
The recording profile and remote profile can be set in the "Camera > Profile setup" menu.
■ If the total power of the port or the maximum power per port is exceeded, all ports will be powered off one by one.
For PoE power consumption of each product, see "Products supporting each feature" (Page 4) in the Product Specification Manual.
English _21
CH1 CH2 CH3
CH10 CH11 CH12
CH1 CH2
live CH1
CH2 CH2
CH4
CH7
CH2 CH2
CH3
CH5
CH8
CH13
CH16
CH3
CH4
CH6
CH9
CH4
CH5
CH14
CH5
CH3
CH15
CH4
CH5 CH6 CH9 CH10 CH13 CH14 Click < > at the bottom of the screen. It changes to the actual proportion of the video.
● Detailed
CH13 CH14
information:
CH15
If there is a problem with power supply, it is described here. Power supply problem
includes overload power (Class 1 to 4) and voltage fault.
CH7 CH8 CH11 CH12 CH15 CH16
CH16
● Total power consumption (W): Displays the sum of power consumption of all ports.
Example) If switching CH 1 to CH 7
CH5 CH6 CH7 CH8 CH5 CH6 CH1 CH8 CH1 CH2
CH13 CH13 CH14 CH14 CH15 CH15
CH9 CH10 CH11 CH12 CH9 CH10 CH11 CH12
Click < > to return to the previous aspect ratio.
CH16
CH13 CH16
CH14 CH15 CH16 CH3 CH13 CH14 CH15 CH16 CH1
When in split mode, select and double-click a desired channel to switch to its Single mode.
CH9 CH10 CH11 CH12
CH7 CH7 CH8 CH8 CH11 CH11 CH12 CH12 CH15 CH15 CH16 CH16
CH13 CH14 CH15 CH16
Example) If double-clicking CH 3
CH1 CH1
CH2 CH2
CH3 CH3
CH4 CH4
■ You can change the aspect ratio of each channel. For more information, refer to the "Live > Camera Video Control > Change Channel Aspect
CH5 CH5
CH6 CH6
CH7 CH7
CH8 CH8 CH1 CH1 CH2 CH2
CH9 CH9
CH10 CH10
CH11 CH11
CH12 CH12
Ratio" page in the Table of Contents.
CH13 CH13
CH14 CH14
CH15 CH15
CH16 CH16 CH3 CH3 CH1 CH1
CH7 CH7
CH2 CH2
CH3 CH3
CH4 CH4
CH5 CH5
CH6 CH6
CH1 CH1
CH8 CH8
CH9 CH9
CH10 CH10
CH11 CH11
CH12 CH12
CH13 CH13
CH14 CH14
CH15 CH15
CH16 CH16
22_ live
Full Screen Mode Setting Up the Live Layout
You can change to full screen mode, which has no top/bottom/left/right areas of the live screen. This section outlines how to select a series of channels based on their purpose/accessibility and monitor them in a
Click < > at the bottom of the screen. single layout.
Example) L ayout "Lobby" - Lobby camera 1, Lobby camera 2, Front entrance camera 2
Layout "VIP" - Directors' meeting room 1, Directors' meeting room 2, Directors' lounge 1, Corridor camera on
the 7th floor
• live
■ After the software upgrade, the previously set layout may be changed. Reset the layout and sequence.
English _23
live
Add Layout and Set Name Dynamic Layout
1. Click < > to add a layout. You can set the size and position of the video assigned to the layout as desired.
2. Click < > to set the name for the added layout. ■ The dynamic layout function can only be set on the primary monitor.
3. Double-click or drag and drop a channel from the camera list to display it on the layout screen. The selected
channel will be displayed in the video window.
■ You can simultaneously assign multiple consecutive channels from the camera list to the video window. Drag the desired channels from the camera Assigning One Channel
list and drop them on the video window. Depending on the drop location and the number of channels, empty area or the current layout will be
Double-click or drag and drop a channel from the camera list to display it on the layout screen.
expanded to assign the video.
The video is assigned to the empty area or depending on the drop location, the current layout will be expanded
4. Click < > to save the set layout. to assign the video.
■ Each layout is saved separately by the user. Example) When assigning 9 channels to a new layout, the channels are arranged in the order below.
■ The layout set on the live screen can also be used for time search and can be searched according to the channel order and channel combination
set by the user. For more information, refer to the "Search > Time Search" page in the Table of Contents.
Delete Layout
Click < > after selecting the layout to delete. Double-click
Example) When assigning 9 consecutive channels to a new layout, the channels are arranged in the order
below.
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Zooming In and Out of Videos Moving Videos
You can enlarge or reduce the video by dragging a corner or vertex of the video in the desired direction. To move the video, click the video and then drag and drop it in the desired location.
If you double-click the corner or vertex of the enlarged video area, the video will be reduced step by step. Dragging it outside of the layout area will expand the layout area.
The video can be enlarged if there is an expandable blank area around the video.
Horizontal zoom
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The enlarged video can be moved only when there is an empty area that is the size of the video.
Vertical zoom
Diagonal zoom
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Play Layout Sequence Real-Time Event Monitoring
You can automatically switch the layout list to a set time interval to view. Real-time events that occurred on the camera can be checked in the live video window and event list.
● Sequence switching time : Set the switching time of the layout list.
● Sequence list : Set the layout sequence playback order. You can add the same layout repeatedly.
Play Layout Sequence ● : Browses for the event by the desired condition.
Click < Play sequence> at the bottom of the layout list to automatically switch the layout according to the ● : Plays the video at the time of the event.
■ When an alarm output occurs, if event recording is set and pre-event time and post-event time are set, event recording is performed before or
sequence settings.
after the event according to the set recording method. For more information about event recording settings, refer to the "Setup > Setting the
Recording > Record setup" page in the Table of Contents.
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Event Search Event Instant Viewer
You can browse events by camera and event type. Select an event to check from the event list, and click < > to play the recorded video at the time the event
To search for a specific event, click < > to select the event type and camera to browse. occurred.
■ Instant viewer can play an event video for 1 minute.
Event filter ■ For AI events, the best shot and details of the event that occurred are displayed.
Displays only selected events in the event list. ■ AI event recognition may have different settings and operation specifications depending on the recorder model or camera.
• live
■ To see AI events, set any of the following options as necessary : See the relevant page for detailed setup method.
–– Setup > Event > AI engine
–– Setup > Event > Event setup > Object
–– Setup > Event > Event setup > AI recognition
–– Setup > Event > Event setup > Mask
–– Setup > Event > Event setup > IVA
–– Setup > Event > Event rule setup
● Common event : Searches for event types that have occurred in general cameras such as motion detection and
IVA.
● AI event : Searches for AI event types such as face, person, and vehicle.
■ AI events are only activated when an AI camera is connected.
■ AI events are displayed only after setting event rules. For details, refer to the "Setup > Setting the Event > Event rule setup" page in the Table of
Contents.
Camera filter
Displays events for the selected camera only.
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Camera Video Control Capture
By using the function icon of the video window, you can easily use the functions of capture, video zoom, PTZ camera You can take a screenshot of the current video of a specific channel selected on the live screen.
and thermal imaging camera. When you place your mouse over the video window, the live screen menu will appear.
1. Select a channel to capture video and click < >.
Manual trigger 3. Set the device where the screenshot file will be saved and the file name.
If the event action for <Manual trigger> is set for the selected channel in the "Setup > Event > Event rule ■ If you click <Format>, the format confirmation window will appear. Click <Yes> to format the selected storage device.
setup" menu, the event rule name will be displayed when you hover the mouse over < >. Click < > to 4. Complete the settings and click <OK> then the image captured from the screen is saved to the selected
activate the set event. device.
Instant Viewer
You can move the video back 30 seconds and play it while live monitoring. Instant viewer plays video from 30
seconds to 1 minute from the current time.
Select the desired channel and click < >.
The Instant Viewer screen appears.
Manual trigger 1
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Temperature Detection Mode PTZ Mode
For images that support the thermal imaging camera function, you can click the desired point to check the You can run PTZ control of the selected channel.
temperature information. Select the desired channel and click < >.
Select the desired channel and click < >. Enters the PTZ control mode.
When you place your mouse over the video, the mouse pointer changes to a thermometer shape, and when you
click a specific location on the video, the temperature at that location is displayed next to the mouse pointer. ■ Depending on the camera, the PTZ control function and speed may be different.
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36.5°
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Zoom In Display Text
You can zoom in or out the video via digital zoom. You can monitor texts regarding the sales record received from POS in real time.
Select the desired channel and click < >. ■ This is executable when a text device is connected.
Enters the digital zoom mode. ■ The Recorder can display text on a live screen when a text device is set. For details, refer to the "Setup > Setting the Device > Text" page in
the Table of Contents.
■ In PTZ mode, click < > to run the digital zoom.
Select the desired channel and click < >.
When text information occurs, the text information is displayed in the corresponding video window.
Also, when a set text event occurs, the corresponding part of the text is displayed in a separate color.
Onions 3.59
CHIP 2.37
Apple 2.69
Goat 0.79
Peppers red, loose 0.59
2 x 0.79 1.18
Pasta 0.59
2 x 0.59 1.18
========================
TOTAL 3.63
● : Exits the digital zoom mode.
● / : Zooms in or out the video.
● Minimap : When the video is enlarged 10%, a minimap is displayed. You can quickly check the desired location < > appears when text information crosses the screen. Click < > to display a popup window where you
in the enlarged video through the mini-map. can check the entire content.
Audio
You can turn the sound on/off corresponding to the channel in Live mode.
Select the desired channel and click < >.
Audio output can only be turned on in one channel. The audio output of other channels will be automatically
turned off.
■ If you have configured the audio output settings properly but the audio or voice is not output, check if the connected network camera supports
the sound signal and if you have configured the sound settings as appropriate.
The sound icon can be displayed if the sound signal fails to output from noise.
■ Only the channel where <Audio> is set to <On> in "Setup > Camera > Channel Setup" displays the audio icon ( ) in Live mode that
you can use to turn the sound on/off.
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Change Channel Aspect Ratio Dewarping
You can change the aspect ratio of each channel. You can correct distorted images from the fisheye camera by running dewarping.
Select the desired channel and click < >. Select the channel you want and click < >.
It changes to the actual proportion of the video. It will enter the setup mode for dewarping.
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■ The set dewarping mode is cleared when the layout is changed, so set it again.
■ Dewarping will be applied only to the selected channel.
■ In dewarping mode, the frame rate of the video is limited depending on the resolution (3-30 fps).
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PTZ Control Item Description
With this Recorder, you can configure the settings of a PTZ camera as well as commercial cameras in the market to your Zoom out/Zoom in Activate the Zoom operation of the PTZ camera.
preference.
This is active only if a channel that a PTZ camera is connected to is selected. Near/Far You can adjust the focus manually.
■ This is available only if a PTZ camera is connected and the < > icon is displayed on the screen. Swing is a monitoring function that moves between two preset points and enables you to
■ Even if the connected network camera does not support the PTZ operations, you can configure the PTZ control settings (if possible) by installing
Swing
trace the motion.
the PTZ driver (physical device).
■ It only supports a network camera with Hanwha Vision's PTZ function and a camera registered in the ONVIF. Group The group function enables you to group various presets before calling them in sequence.
■ The PTZ working (active) mark can be active even if the PTZ operation is not available in normal mode. So ensure that you have completed the
PTZ settings before proceeding.
■ Some cameras may differ in the menu title and operation with regard to Swing, Group, Tour and Trace.
■ Even if your network camera supports the function, you can use it only if the button is activated in the PTZ control launcher.
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Using Digital PTZ (D-PTZ) Function To delete a registered preset
1. Register a camera that supports the D-PTZ profile. 1. Click < >.
■ In cameras that support the D-PTZ profile, you can use the D-PTZ function. 2. Click < >. <Delete preset> window will appear.
2. Both cameras that support general PTZ and cameras that support D-PTZ can control the live image using
some of the <PTZ control> function menus.
■ For more information about the supported functions, please refer to the camera manual.
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Preset 3. Click < > to select the preset to delete.
Preset is a set of saved data specifying the locations of a PTZ camera. A single PTZ camera can save up to 300 4. Click <Delete>. The selected preset will be deleted.
locations.
■ The max. number of presets may vary depending on the number of presets supported by the camera. Running Preset
1. Click < >.
To add a preset 2. Click the preset you want to run from the list.
The camera lens moves to the set position.
1. Select the desired channel and click < >.
■ The PTZ control screen appears.
Running Swing (auto pan), Group (scan), Tour, or Trace (pattern)
2. Use the arrow keys to adjust the camera to the point.
The running method of each function is the same as the preset operation method. For details on how to use it,
3. Click < >.
refer to the camera's user manual.
4. If you click < >, the <Preset setup> window will appear.
■ Depending on the camera's capabilities, only some features may be available.
7. Click <Save>.
The preset setting will be saved.
■ If you replace a camera that saves your preset settings with a different one, you must configure the preset settings again.
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Exporting the Recorded Video 3. After completing the export setup, select <Start>.
■ If there is no device to export, the <Start> button will be deactivated.
■ If you click <Stop> during the export progress, which is the export will be canceled.
You can search the storage device to be exported and export the recorded video of the desired time by layout or
channel.
4. Click <OK> on the export completion confirmation window to finish.
1. Click < > at the bottom of the screen.
2. The export setup screen will appear. ■ Exporting will not be able to start when a USB with insufficient free space is inserted.
Format the memory stick or delete some of the data on the memory stick to secure adequate storage space.
■ The operation speed of the product may slow down if the export is in which is a progress.
■ You can switch to the menu screen during export progress, but data playback will not be possible.
■ If the export fails, check the current capacity and status to see if the hard disk is connected properly in the "Device > Storage device" menu.
■ If <Hide> is selected while the export is in progress, the screen changes to the upper menu, but the export continues.
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search
You can search recorded video by various conditions such as time, event, and export. Time Search
You can search the recorded data by the desired date and time conditions.
Screen Layout of the Search
■ The time displayed will be based on the time zone and daylight saving time (DST) applied time zone, so it may be displayed differently depending on
whether the data time zone recorded at the same time and daylight saving time (DST) is applied.
• search
1. Select <Time search> in the <Search> menu.
3. Choose a layout.
Item Description 4. Click , in the date selection window to select the year and month to search.
Dates with data will be shown in orange and current dates will be shown in orange circles.
Menu Click each menu to go to the corresponding menu screen.
5. Select a date to search from the calendar.
Search menu tab Click the menu tab to display the detailed search menu. Click Search menu to go to the corresponding Search screen. The first video of the searched data of the day will be displayed in the video window and the data will be displayed
in the time line.
Search conditions You can set various search conditions, such as date/time/event. ● Click <Today> to search for today's date. Today’s date will be selected.
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Event Search Text Search
You can search for various events by channel. You can search the data input to the POS device connected to the recorder.
1. Select <Event search> in the <Search> menu. 1. Select <Text search> in the <Search> menu.
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Export Search ARB Search
You can search the exported data on the connected storage device. Only data saved in recorder file format when You can search auto-recovery backup data stored on ARB storage devices.
exported will be retrieved.
• search
1. Select <ARB search> in the <Search> menu.
■ For more information about ARB search, refer to the "Setup > Setting the Device > Storage device" page in the Table of Contents.
1. Select <Export search> in the <Search> menu.
2. When you click <Select storage device>, the device search window is displayed. Click < > to search for storage 2. When you click <Select storage device>, the device search window is displayed. Click < > to search for storage
device. device.
3. Click <Search>. The model name of the ARB storage device will be displayed.
Exported file information will be displayed. 3. Click <Search>.
● Folder : Displays the folder where files are stored. The ARB file information stored on the device will be displayed.
● Name : Displays the saved file name. ● Folder : Displays the folder where ARB data is stored.
● CH : Displays the channel of the recorded video. ● Name : Displays the file name stored on the ARB device.
● Time : Displays the start time and end time of the exported video. ● CH : Displays the recorded channel.
● Playback : Plays the exported video with an instant viewer. ● Time : Displays the start time and end time of the backed up video recording.
4. If you double-click an item to play in the search list, the recorded video will be played. ● Playback : Plays the recorded video with an instant viewer.
4. If you double-click an item to play in the search list, the recorded video will be played.
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Bookmark Search Smart Search
You can search for bookmarked data. You can search for events by selecting a region of interest, an exclusive region, or a virtual line from a recorded video at
a specific time.
■ To use smart search, you need to set the area of the camera's “Motion Detection" or “IVA” to the entire area. However, if you want to search for cameras
after Wisenet X series, you must select “Enable" in "Event setup > IVA” of the camera. For details, refer to the "Setup > Setting the Event > Event
setup" page in the Table of Contents.
4. When you click an item to play on the time line, the corresponding recorded video will be played.
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AI search
If there is AI data recorded by the camera, you can search for images in various conditions such as people, faces, and Person Search
vehicles.
■■ For products that support the AI search function, refer to the "Functions Supported by Model" page.
• AI search
1. Select <Person search> in the <AI search> menu.
Export Exports search results to a file. ● Attribute : Displays the recognized search result attributes.
● Time : Displays the start time of the recorded video.
/ Displays the search results as a list or thumbnail. ● Playback : Plays the recorded video with an instant viewer.
● Bookmark : Specifies a bookmark to the recorded video.
■ The search options you set will be saved, and click <Reset> to reset the search conditions. 7. If you double-click an item to play in the search list, the recorded video will be played.
■ Double click on the desired item in the search results list to go to the play screen.
When you click Playback ( ), the video will be played in an instant viewer.
■ You can specify a bookmark by clicking the bookmark ( ) in the search results list. You can check the specified video in the bookmark search menu.
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AI search
Face Search Vehicle Search
From the recorded data, you can search faces according to your desired conditions such as gender and age. You can search the vehicle by setting the vehicle type and color conditions from the recorded data.
1. Select <Face search> in the <AI search> menu. 1. Select <Vehicle search> in the <AI search> menu.
40_ AI search
LP Search LPR SEARCH
You can search for vehicle license plates from the recorded data. You can search for the license plate number recognized in the recorded data.
• AI search
1. Select <LP search> in the <AI search> menu.
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play
You can play the recorded data and export the video you want during playback.
Item Description
Screen Layout of the Play Playback control You can control video playback.
Time line Move the playback position and display event data.
You can change the number of channels displayed in the time line.
■ Up to 4 channels of time line can be displayed.
Show/Hide Channel
Status You can check the live, recording, and network status.
Remove all tiles Removes all screens from the video window.
Item Description Full aspect ratio Change the video display ratio.
You can use the video control function. Full screen Display the image enlarged to full screen.
■ : Runs a smart search by specifying an area in the video window.
■
Previous/
: Saves the video screen as an image. You can check the time line of the previous/next channel.
■
Next Channel
: Zooms in the selected area on the screen. It only runs on a single split screen.
Video control ■ : Displays the image rotated 90 degrees. (This function is not supported in some models.)
■ : Turns the sound on or off.
■ : Changes the video display ratio.
■ : Enters the setup mode for dewarping the fisheye camera.
It works only when the video resolution is 1:1. Some models do not support this function.
The list will be displayed according to the number of overlapped data in the same time zone.
Overlap
It will appear when a video is overlapped in one channel due to time or time zone change at the selected time.
Export section Turns the export section setting on or off. You can select a start time and end time for exporting.
Export You can export the video of the channel you are playing.
Filter You can filter the event items to see the time line.
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Play Search Results Play Button Name and Function
You can move the playback position and zoom the time line in and out.
• play
● Click the desired play position in the time line.
The playback start position will be moved.
■ Click the start point on the left side of the time line to move the playback position to the start point of the first video. Playback state
■ Place your mouse over the time line to see the corresponding thumbnail of the recorded video.
● Click the time line and use the mouse wheel to zoom in or out on the time scale.
It will change in the order of 24 hours-12 hours-6 hours-3 hours-1 hour-30 minutes-15 minutes-5 minutes-1
minutes.
■ The time line magnification of the time line will be displayed at the top right of the time line.
● To see the time line previous or next zooming in, zoom in and drag the time line left or right.
Item Description
Open Time Line Channel
Previous event Go to the previous event video.
You can display the time line of multiple channels.
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Search Results Export
You can export the search results to a file.
9. Click <Start>.
When the export is complete, a confirmation window will be displayed.
44_ play
setup
Sets the camera, recording, event, device, network, and system environment. Setting the Camera
You can access to the channel setup, camera settings, and profiles and camera password-related settings.
Screen Layout of the Setup
Setting the Channel
You can register a network camera for each channel and make connection between.
• setup
Setup > Camera > Channel setup
● Audio
– If set to <On>, you can turn the audio of the channel ON/OFF on the Live screen.
– If set to <Off>, the channel's audio is off on the Live screen and not recorded.
● Status : Display the connection status.
● Edit : You can change the connection information of the camera.
● Upgrade : You can check the camera’s version, upgrade version, and status and upgrade it.
● PoE output status : For products that support PoE, this shows the current status of the connected PoE.
For products that support PoE, refer to the "Functions Supported by Model" page.
■ If you cannot register a camera after initializing the system, check the network setting. As the system is initialized and the network setting
is reset, the camera's network bandwidth will be different from the product's network bandwidth, so it will be impossible to register a
camera.
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setup
Automatic Registration of Network Cameras Registering a Network Camera Manually
1. In the <Channel setup> field, click on the <Auto detect> button. 1. In the <Channel setup> field, click on the <Manual> button.
2. <Auto detect> window appears. 2. <Manual registration> window appears.
■ Click < > in the camera list on the live screen to automatically search and register the camera. ■ You can register the camera manually by clicking <+> from the camera list on the live screen.
3. Select a camera to register in the <Searched camera> list and press the <Register> button. 3. Select a channel and protocol used to connect to a camera.
You can check the selected camera in the <Camera to register> list. The input items may differ depending on the selected protocol.
■ An already registered camera will be marked in blue in the list. ● Wisenet : Wisenet camera's protocol can be used.
■ If you search for the camera again or if the IP is an old IP that was not assigned by the DHCP server (such as 192.168.1.100), then press the ● ONVIF : Means the camera supports ONVIF protocols. When connecting a camera that its name cannot be
<Refresh> button to check if a new IP has been assigned. found from the list, select <ONVIF>.
■ <Status> shows the camera authentication status. In the <Auth failed> state, click < > to enter the camera ID and password.
■ When a camera is registered with ONVIF, if the difference in system time between the camera and recorder is 2 minutes or more, you
■ Click a header at the top of the list to sort the list according to that header. won’t be able to register it. In this case, synchronize the camera and recorder time.
4. To change the IP address of the camera, select the desired camera from the <Camera to register> list and
● RTSP : Comply with RFC 2326, one of "Real Time Streaming Protocol (RTSP)" for real-time streaming.
press the <Change IP> button.
4. If you select the <Wisenet> protocol, check options as necessary.
5. Click <Next> at the bottom of the screen to set the registered camera channel.
● Model : Select a camera model.
6. Press the <Register> button on the lower right of the screen to register the selected camera.
– Unknown : Select when the camera model cannot be identified.
■ If you register a camera using a user account—not admin account—the camera features may be limited. – Wisenet Camera : You can register Hanwha Vision's cameras and encoders.
■ When you change the camera ID/password in the camera web viewer, if the camera is already registered in Recorder, you also have to – Wisenet Multi-Channel : You can register Hanwha Vision's multi directional cameras and multi-imager
change the camera ID/password information registered in Recorder.
■ When the camera is factory reset, it defaults to the ID and password set in "Setup > Camera > Camera password".
cameras. A multi-channel camera is a camera that has multiple camera modules in one body. Auto-
■ If the camera's ID and password have already been set, the registered information matches the ID and password set in the "Setup >
registering your camera to Recorder lets you register multiple channels at once. However, if you want to
manually register it, you need to register one channel at a time.
Camera > Camera password". (up to 3 sets)
■ Wisenet camera is registered via Wisenet protocol while a third party camera is registered via ONVIF protocol.
■ A device running a DHCP server should never be connected to a PoE port or a camera setup port. (e.g. router)
■ If your camera uses its own power supply unit, you need to manually register or auto-register the camera.
■■ For products that support PoE, refer to the "Functions Supported by Model" page.
46_ setup
● Address type : Select an address type of the camera. If you want to check the error details of camera registration
■ The supported address type may differ depending on the type of the connected product. If you failed to register a camera, the reason for the failure will be displayed.
– IPv4/IPv6 : Used to provide the IP address of the camera manually. ● Connection failed due to unknown error. : This message appears if the camera has failed to be registered
– Wisenet DDNS : This is available only if the camera is registered with the Wisenet DDNS due to unknown connection status.
(ddns.hanwha-security.com) server. Provide the registered domain for DDNS ID. ● Due to the camera account locking, access has failed. : When you enter a wrong ID/password 5 times to
Example) http ://ddns.hanwha-security.com/snb5000 ; provide "snb5000" for Wisenet DDNS login to the camera account, this message is displayed.
Try to log in again after 30 seconds. If the same message appears, you may need to check whether someone
• setup
– URL : Used for URL address input.
has tried to access your camera account from the outside.
■ The DDNS specs supported by each camera can be checked in the user manual of the corresponding camera. ● Connected successfully. : This message appears if the camera is connected successfully.
● Incorrect model information. Provide the correct model information. : This message appears if the model
● IP address : Provide the IP address of the camera. information provided for registering the camera is incorrect.
● Port : Provide the device port of the camera. ● Authentication has failed. : This message appears if the ID or password provided for registering the camera is
■ Depending on the camera type, some device ports will not be supported. incorrect.
● HTTP : Provide the HTTP port of the camera. ● Connection has failed due to excessive concurrent users. : This message appears if the concurrent user
● ID : Provide the ID of the camera that you want to register. count exceeds the upper limit.
● Password : Enter the password of the camera to be registered. ● Connection has failed due to incorrect HTTP port information. : This message appears if the HTTP port
number of the camera is invalid.
● Details : You can set the streaming mode.
● Connection has failed. Unknown connection status. : This message appears if the camera has failed to be
5. Select <ONVIF> or <RTSP> for the protocol and enter your input for each field appears.
connected due to a unknown error.
● ONVIF : After selecting an IP type, set IP address, ONVIF port, ID, password, and details. ● User Model Modification : When registering a new camera, it is named according to the device's default if
– IP type : Select the IP type of the camera. user set the model to <Wisenet Camera>. In case if automatic registration fails, user can change the model
– IP address : Enter the camera's IP address. name of camera to be registered.
– ONVIF port : Enter the port number when the address type is IPv4 or IPv6.
To edit camera profile
– Channel : Enter the channel to register the camera.
To change profile, refer to the “Setup > Setting the Camera > Setting the Profiles" page in the Table of
– ID : Enter the camera ID. Contents.
■ In case of Recorder, if you set 3 different profiles for live, recording and network profile, one camera will produce video streams accordingly,
– Password : Enter the camera password.
– Details : You can set the usage of TLS, authentication mode, and streaming mode. having different stream formats. Especially, note that the live profile may vary depending on the used screen split mode.
● RTSP : Set URL, ID, password, and details. ■ For cameras, if applied with one profile only, the produced frame rate is fixed as the profile specifies; if applied with multiple profiles,
– URL : Enter your RTSP access address. For more information, see your camera user manual. produced video stream's frame rate is not guaranteed. For example, if applied with 2 profiles of 30fps, the camera may transmit streams at
20fps.
– ID : Enter the camera ID.
– Password : Enter the camera password.
– Details : You can set the streaming mode. Delete Network Camera
■ If ONVIF or RTSP protocol is selected, you can set the streaming mode in the Details section. 1. Click <Delete> in the <Channel setup> field.
–– TCP : The connection to network camera operates in the RTP over TCP mode. 2. When the delete window appears, select the camera channel to delete.
■ Click <All channels> to select cameras for all channels.
–– UDP : The connection to network camera operates in the RTP over UDP mode.
–– HTTP : The connection to network camera operates in the RTP over TCP (HTTP) mode.
3. Click <OK> to delete the camera of the selected channel.
–– HTTPS : The connection to network camera operates in the RTP over TCP (HTTPS) mode.
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setup
Network Camera Firmware Upgrade Setting the Camera Functions
You can set the camera while viewing the live video of the selected camera.
48_ setup
● SSNR : Adjusts the brightness by reducing noise and minimizing afterimages even in dark places. Setting the Profiles
● Sens-up : Automatically adjusts the shutter speed according to the brightness of the current light.
● IRIS/Lens : Adjusts the brightness by automatically or manually adjusting the camera IRIS and lens.
Setting the Recording Profile
● AGC : Adjust the brightness by amplifying the camera's electrical signal when images are shot in the dark.
You can configure the video profile settings for instructing the network camera (connected to each channel) to
Day/Night make recording.
You can change the mode to adjust the color and contrast.
• setup
Setup > Camera > Profile setup > Record
You can set Mode, Dwell time, Negative color, Duration, Alarm input, Switching brightness, Simple focus after
Day/Night, and Activation time (color).
● You can select the day/night video display mode in <Mode>.
– Color : Images are always displayed in color.
– B/W : Images are always displayed in B/W
– Auto : The video will be displayed in color in normal environments and in B/W at night.
– External : Displays a color or B/W video by linking an external infrared camera to the alarm in terminal. Set
the alarm in item when selecting the <External>.
– Schedule : Controls the video output mode by directly inputting the color video activation time. Click
<Setup> and enter the activation time.
Special
You can set DIS (Digital Image Stabilization), Defog, and Defog level.
■ You can configure the settings only for the profiles that are supported by the camera.
■ If the profiles used for recording and network are different, camera's video feed may not comply with the frame rate as specified in the
Focus
You can adjust the focus of you camera's video. camera.
You can set Focus, Zoom, Simple focus, and Initialize focus. ■ It is recommended to set the identical codec for the Record/Live/Remote profile when setting the camera profile.
Video rotation ● : Displays the camera of the corresponding channel as a list or a thumbnail.
You can set flip/mirror modes and hallway view. ● Camera name : Display the camera name.
● IP address : Display the IP address of a camera.
Privacy area
● Profile : You can select the recording profile for selected channel.
You can set an area to be hidden in the camera image range to protect privacy. You can select whether or not to
use the privacy setting and set up to 32 new privacy areas. ● Codec : You can check the codec for selected channel.
■ With a PTZ camera, it is not possible to configure settings, and when it is permitted, the setting area may be incorrect.
● Resolution : You can select the resolution for selected channel.
● Frame rate : You can set the frame rate for selected recording profile.
● Edit : You can add, change, and delete the camera profiles.
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Setting the Live Profile Setting the Remote Profile
You can change the live transfer settings of the network camera. You can set the video profile transmitted to the network.
Setup > Camera > Profile setup > Live Setup > Camera > Profile setup > Remote
● : Displays the camera of the corresponding channel as a list or a thumbnail. ● : Displays the camera of the corresponding channel as a list or a thumbnail.
● Camera name : Display the camera name. ● Camera name : Display the camera name.
● IP address : Display the IP address of a camera. ● IP address : Display the IP address of a camera.
● Live replacement : You can select the live profile setup mode. ● Profile : Select a network profile for the connected camera.
If you select <Manual> the profile setup items are enabled, and you can change settings manually. ● Codec : Show the codec information for the selected network profile.
– Auto : For the profile for live monitoring, a profile optimized for each split mode is displayed, along with the ● Resolution : Display the resolution for the selected network profile.
‘Live4NVR' profile automatically generated at the time of the camera registration. ● Frame rate : Shows the selected network profile's frame rates.
– Manual : Live monitoring is performed with the profile selected by the user from the registered camera ● Edit : You can add, change, and delete the camera profiles.
profiles.
– Record : Live monitoring is performed with the profile set for recording. ■ If the profiles used for network and recording are different, camera's video feed may not comply with the frame rate as specified in the
camera.
● Profile : You can set the camera profile.
● Codec : Show the codec of the selected profile.
● Resolution : Show the resolution of the selected profile.
● Frame rate : Show the frame rate of the selected profile.
● Edit : You can add, change, and delete the camera profiles.
50_ setup
Editing the Profiles Dewarping Setup
You can change the video settings of a registered network camera for each channel. Press the <Dewarping> button at the bottom of the <Detailed profile configuration> window to go to the
distortion correction setup popup window for each channel.
Setup > Camera > Profile setup
• setup
● Profile : Displays the profile type.
● Channel selection : You can select camera channels to change their video transmission settings. ● Video output / Dewarp view: You can set <Video output> and <Dewarp view> for each profile type.
● Add : You can add camera profile. Click on the <Add> button to launch the addition window. – Fisheye view : If you select <Fisheye view> from <Video output>, the <Fisheye view> is automatically
Enter the information and click on the <OK> button to add it to the list. selected for <Dewarp view>.
● Delete : You can delete the selected profile from the list. – Dewarp view : If you select <Dewarp view> from <Video output>, you can set <Quad view>,
● Apply to other channels : If you select <Apply to other channels>, “Apply to other channels” confirmation <Panorama>, or <Quad view 1 - 4> for <Dewarp view>.
window will appear. ■ You can select view modes supported by your camera.
After selecting channels that the settings will be applied to, click on <OK> to apply them to the selected ● Resolution : You can set the resolution of the profile.
channels.
● Mounting mode : You can change the fisheye installation type. You can select a view mode from among
● Profile : You can check the video profile of the camera connected in the camera setup.
ceiling/ground/wall depending on the installation location.
● Codec : You can check the codec for the selected channel.
● Resolution : You can change the resolution of the selected channel. ■ If there is no camera registered in the Recorder that supports fisheye view, Dewarping Setup will not be available.
● Frame rate : You can change the frame rate of the selected channel.
● Bitrate control : You can change the bitrate of the selected channel.
● Type : Displays the currently applied profile.
■ If you change specific profile settings for each product, the frame rate's setup range may be changed.
Example) If you set the frame rate for the first profile to 30 fps, then the setting range for the second profile may be changed to 15 fps.
■ Any settings other than codec, resolution, and frame rates can be changed in the setup menu of the camera web viewer. For camera web
viewer, refer to the "Setup Viewer > Setting the Camera > Camera Setup" page in the Table of Contents. Click <Camera webviewer>
button for connection.
■ If you change the current profile settings, you may encounter an interrupted playback on the recording or live screen for a certain time.
■ Changes made in your camera’s setup page will be applied immediately. But any changes made through the camera's online website, it
may take up to 3 minutes to apply the changes.
■ Bitrate settings are not supported for ONVIF cameras.
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How to set WiseStream Dynamic GOV/FPS setup
Function to analyze the complexity of the video and effectively reduce the data size while maintaining the Dynamic GOV can be used to automatically change the length of GOV depending on the video condition. For
quality. For details, refer to the camera's help or the product's user guide. details, refer to the camera's help or the product's user guide.
Press the <WiseStream> button at the bottom of the <Detailed profile configuration> screen to go to the At the bottom of the <Detailed profile configuration> screen, press the <Dynamic GOV & FPS> button to
WiseStream setup popup window for the channel. open the dynamic GOV/FPS setup popup for the channel.
● Mode : You can choose the degree of video compression. You can choose <Off>, <Low>, <Medium>, or ● Profile : Shows the video profile of the connected camera setting.
<High>. ● Dynamic FPS : Automatically adjusts the frame rate (frames per second) based on the video conditions.
■ WiseStream setup cannot be executed if there is no camera registered in Recorder that supports WiseStream. Dynamic GOV
●
■ Any profile not supported with the dynamic GOV/FPS setting is marked with '-'.
52_ setup
Setting Camera Password Setting the Recording
You can change the passwords of all registered cameras at once. You can setup scheduled recording, event recording and other recording related settings.
You can register the camera’s ID and password.
• setup
Setup > Record > Record schedule
● Password : Enter the new password for the factory default camera according to the password setting rules.
The initial password for the camera must be entered.
● Confirm password : Input the new password again.
● Channel : Select the channel you want to set.
● ID : Enter the ID of the camera whose ID and password are set.
● All : The entire time range (Monday through Sunday including holidays, AM 0~ PM 23) will be reserved with the
● Password : Enter the password of the camera whose ID and password are set.
same recording schedule.
■ When the password is in factory reset, it can be changed and managed in a batch. ● Apply to other channels : If you select <Apply to other channels>, “Apply to other channels” confirmation
■ If you click < >, a basic guide for password setup is displayed. window will appear.
■ If you select <Show password>, the current password is displayed as the actual input characters. After selecting channels that the settings will be applied to, click on <OK> to apply them to the selected
■ If you check the <Change the password of all registered cameras>, the passwords of all cameras are changed with the entered channels.
password.
■ Up to 3 sets of camera ID with password and password can be registered. ■ Event recording and scheduled recording starts about 3 seconds prior to the event/schedule for guaranteed recording.
You can use the registered camera ID/PW to automatically discover and register the camera from the "Channel setup > Auto detect"
screen.
■ A camera password registered with ONVIF and RTSP cannot be changed. Record setting by the color
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Record Setup ■ If a channel's data transfer exceeds defined allowed limit, then it may affect to other channels, and may force switching to <I-frame>
recording even when the channel is configured to <Full frame> recording mode. For Key Frame recording channels, the icon for limited
You can set the resolution and number of recordings for each channel when an event occurs or during a normal recording appears on the live screen's top side.
recording. But if the sum of the limits is below the max limit, you can still receive the entire frames despite exceeding the permitted bitrates for each
You can check frame rates and data transfer amount of Full Frame and Key Frame recordings for each channel, channel.
and set the transfer limit for recordings. ■ A channel displayed in yellow indicates that the recorded data is not being transferred from the camera and that the recording is being
performed temporarily using another profile on the camera.
Setup > Record > Record setup Check the channel information to see the applied profile to the channel listed in yellow.
A channel displayed in orange indicates that the amount of inputted data is greater than the permitted data amount. In this case, it is
impossible to record all of the incoming frames. Instead, only part of the frames (1 or 2 frames per second) can be recorded.
To resolve this issue, you must set the permitted data amount to be greater than the amount of inputted data.
Refer to the "Live > Live screen mode > Check the camera status" page in the Table of Contents.
Record Options
You can set recording options, such as enabling dual recording or overwrite of hard disk for repeated recording.
● Apply to other channels : If you select <Apply to other channels>, “Apply to other channels” confirmation
window will appear.
After selecting channels that the settings will be applied to, click on < OK> to apply them to the selected
channels.
● : Displays the camera of the corresponding channel as a list or a thumbnail.
● Camera name : Display the camera name.
● IP address : Display the IP address of a camera.
● Continuous recording / Event recording : Set the recording method for Continuous recording or Event ● Enable dual recording : Select this if you want to record both the recording profile and remote profile at the
recording. same time. Enabling dual recording is applied with a profile suitable for split mode during playback.
– Full frame : Records all frames fed by the camera. ● Overwrite : Select the recording method when the hard disk storage capacity is full.
– I-frame : Records only key frames fed by the camera. It depends on the camera's settings. – Checked ( ) : If the HDD is full, this will overwrite the existing data and keep recording.
– Off : No recording is made. – Not checked ( ) : If the HDD is full, this will stop recording automatically.
● Frame ● Beeps when recording is stopped: If <Overwrite> has not been set, this button is enabled. Specifies whether
– Full frame : Shows the amount of data for all the scene recordings. to use beep or not when HDD recording ends.
– I-frame : Shows the amount of data for the main scene recordings. If you check it, the beep will sound on the disk full and the recording stops.
● Limit : Set the amount of data allowed for input for each channel.
● Retention period : If you check this option, the period list box is active, and you can set the automatic deletion
period. Specify the deletion period to delete any earlier data than the specified date. However, you can search
● Event : When an event occurs, you can set which point you will start or stop recording.
for data from the current time to the selected date.
■ If <Overwrite> has been set, this button is enabled.
– Pre : When an event occurs, recording will be started regardless of the time set.
■ You can select a channel and set a different recording duration for each channel.
If you set it to five seconds, recording will start at five seconds before an event occurs.
– Post : When an event occurs, recording will continue after the time set.
If you set it to five seconds, recording will continue for a further five seconds after an event is finished.
● Apply to other channels : If you select <Apply to other channels>, “Apply to other channels” confirmation
window will appear. After selecting channels that the settings will be applied to, click on <OK> to apply them
● Audio : Specify whether to record the sound received from the camera or not.
to the selected channels.
■ If you press <Retention period> when you have completed your settings, all the existing data earlier than the specified period will be
deleted automatically. If you need to keep your old data, export it first.
54_ setup
Setting the Event Event setup
You can set the event-related settings such as whether or not an event is detected for each channel and whether an You can configure whether or not to detect events sent by the camera for each channel and configure detailed
alarm occurs. settings.
• setup
● AI recognition : Sets detailed settings for AI detection of the connected camera.
–– Setup > Event > Event setup > Object ● Mask : Sets detailed settings for mask detection of the connected camera.
–– Setup > Event > Event setup > AI recognition ● Motion : You can set detailed motion detection for the connected camera.
–– Setup > Event > Event setup > Mask ● IVA : You can set up intelligent video analytics of the connected camera.
–– Setup > Event > Event setup > IVA ● Tampering : You can make detailed settings for tampering detection, such as when the screen of a connected
–– Setup > Event > Event rule setup camera is obscured or the camera location is changed.
■ AI recognition function may have different settings and operation specifications depending on the recorder model and camera.
●● Video loss : You can configure the detailed settings for video loss detection on the connected camera.
■ The settings for Object detection may vary depending on the recorder model or the connection of Wisenet AI camera.
AI engine
You can set whether to use AI events (object detection, AI recognition) from the camera, and check the usage of Object
AI engine.
Setup > Event > Event setup > Object
Setup > Event > AI engine
function from the previously set channel. ■ Object items may vary depending on the camera model.
● Camera name : Display the camera name. ● BestShot : You can set the object to display the bestshot items.
● IP address : Display the IP address of a camera. ■ Set the same as the item selected in <Object type> to display the best shot when an event is detected.
● Type : Displays the camera type. ● Detection excluded area : You can set the exclusion area for AI object detection. Click <Add> to set the
● Object detection : Sets whether or not to enable object detection for the camera. detection exclusion area on the preview screen.
● AI recognition : Sets whether or not to enable AI recognition function for the camera. ● Sensitivity : Sets the object detection sensitivity.
■ AI recognition works only when the object detection option is set to <Enable>. ■ Setting the sensitivity level high increases the object detection rate but also raises the detection error rate.
● Usage : Shows the AI engine usage of the camera. ● Object size : You can set the size of the object to recognize the motion.
■ The AI engine function is only available on products that support AI. For products that support the AI search function, refer to the – Click <Setup> to select the minimum/maximum size and set the object size on the preview screen.
■ If detection errors occur frequently, set the detection excluded area or lower the object detection sensitivity.
"Functions Supported by Model" page.
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AI recognition Motion
Setup > Event > Event setup > AI recognition Setup > Event > Event setup > Motion
■ AI recognition function is only available for recorder models that support AI engine function.
■ Each camera product support different features. For more information, see the camera manual or help.
56_ setup
IVA Tampering
Setup > Event > Event setup > IVA Setup > Event > Event setup > Tampering
• setup
● IVA : You can set whether to enable intelligent video analytics. ● Tampering detection : You can set whether to enable tampering detection.
● Type : You can set a virtual line, virtual area, and detection excluded area. ● Sensitivity : Sets the tampering detection sensitivity.
– Virtual line : Set the virtual line to enable intelligent video analytics. ■ Since tampering detection is designed for optimal performance based on the sensitivity level by the user, there may be no noticeable
– Virtual area : Set the area to enable intelligent video analytics. You can set the details of virtual areas to fit change in the tampering detection performance depending on the sensitivity level under normal monitoring conditions.
your purposes.
■ Intrusion : Creates an event when the motion of an object in the designated area is detected.
■
Video loss
Enter : Creates an event when a moving object enters into the target area from the outside.
■ Exiting : Creates an event when a moving object goes out of the target area.
Setup > Event > Event setup > Video loss
■ Appear/Disappear : When an object which does not exist inside the area designated by the user appears inside the area without passing the
area line and remains for a certain period of time, or if an object which exists inside the area disappears, an event is created. You can enter the
duration to be recognized as an event.
■ Loitering : Creates an event when the motion of a loitering object in the virtual area is detected. You can enter the duration to be recognized as
an event.
– Detection excluded area : Set the area to not enable video analytics in the virtual line and the virtual area.
– Add : After selecting the desired area item, set the area on the preview screen.
– Area initialization : You can clear all the set areas.
● Sensitivity : You can set the motion detection sensitivity for the virtual line and the virtual area.
● Detection result display : You can overlay the detection area over video.
● Activation time : You can set the activation time to recognize motion analysis.
– Always : Detects motion analysis regardless of time.
– Schedule : Detects motion analysis only during the set period. Click <Setup> to set the detection schedule. ●● Sensitivity : You can set the video loss detection sensitivity. Depending on the sensitivity level (5 second
● Object size : You can set the size of the object to recognize the motion. intervals), you can delay the occurrence of an event from 15 seconds (level 1) up to 60 seconds (level 10) later.
– Click <Setup> to select the minimum/maximum size and set the object size on the preview screen.
● Object : You can set the object to enable video analytics.
■ Objects are visible only when an AI camera is connected.
■ Object details may vary depending on the recorder model.
■ Each camera product support different features. For more information, see the camera manual or help.
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Event Rule Setup Item Description
You can set the event trigger and action rule to output an alarm when an event occurs.
Video loss detection
Setup > Event > Event rule setup
SD Card
Dynamic event
Example) DigitalAutoTracking, Queue, ShockDetection, MaskDetection
ObjectDetection
Change password
Upgrade
HDD status
● Add : Adds a new event rule by selecting from rule creation or rule copy. Fan failure
● Delete : Deletes the selected event rule.
Power On/Off
● Enable : Specify whether to enable the corresponding event rule.
● Rule name : Displays the name of the event rule. You can change the name of the event rule by clicking < >.
Manual recording
● Schedule : Displays the schedule set in the event rule.
● Event trigger : Displays the event trigger set in the event rule. End manual recording
■ The event trigger will be displayed in the live video window when an event is received, and will be saved as an event log record.
Recording error
Item Description
Face detection
Auto tracking
Tampering detection
Defocusing detection
Fog detection
Audio detection
Sound classification
58_ setup
● Event action : Displays the event action set in the event rule. 3. Set the details when the event rule setting window is displayed.
Item Description ● Rule name : Enter the name of the event rule.
● Event trigger : Click <+ Add trigger> to set the event trigger and channel.
Record/Go to preset
■ Up to three event triggers can be added.
Alarm output ■ The event trigger option may vary depending on the recorder model.
■ Duration is the waiting time to recognize the occurrence of a selected event. You have to select two or more event triggers to set this option.
• setup
E-mail The event action will run only when all the selected event triggers occur within the duration time.
■ Event triggers will be displayed on the live screen when an event occurs and are used for event log recording.
■ To select a channel to detect an event trigger, click or drag the desired channel in the channel table. It will be displayed in orange when a
FTP Transfer images to FTP server
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Alarm Input ONVIF Setup
You can set the operation of the alarm sensor. You can set the details related to camera events registered with the ONVIF protocol.
■ This function is not supported in some models. Setup > Event > ONVIF setup
60_ setup
Setting the Device ● Storage Status : Displays the working status of a storage device. Click the <View> to display the storage status
window.
You can make the detailed settings for devices such as storage device and monitors.
– Red : Displays the situation of video loss.
– Green : Displays the normal situation without video recording losses.
Storage Device – View : Click <View> to see detailed information.
You can set the storage device usage and check the setting status.
• setup
Checking and formatting the device
You can check storage devices and their capacity, usage as well as status.
The connectable storage devices are HDD and USB.
■ Formatting will delete all the recording data that has been saved. Be careful.
■ While formatting is ongoing, you cannot record video.
● Device : Displays the storage device type. ■ Do not remove a formatting device until it is finished.
● No. : You can check the designated number for the built-in HDD. ■ After installing an HDD, if the state of use of the HDD is <Not Defined>, format the HDD before use. (If the warning message persists after
■ If you want the find out about the location corresponding to the HDD number, refer to the <HDD Map>.
formatting, replace the HDD with a new one)
● Model : Displays the model name of the storage device. ● ARB : Video that was not recorded due to a camera disconnection can be backed up after the connection with
● Capacity : Displays the amount of storage device use and the full capacity. the camera is re-established. Press the button and an <Auto recovery backup (ARB)> window is opened.
● Type : Displays the usage type of the storage device. – Select HDD : Select a HDD to be set to ARB.
● Status : Displays the current working condition of a storage device. – Capacity : Shows the capacity of the HDD to be set as ARB.
■ If the Status is set to <Not Defined>, format the storage device before use. – Select channel : Select a channel to run the ARB.
● Temperature : You can check the temperature of the HDD mounted in the Recorder. ■ You can select multiple channels. If you select <All channels>, all channels will be selected.
● Time : Displays the use time of an HDD. – ARB bandwidth : Select a bandwidth for the ARB function.
● Format : Select a storage device and click on format after which a format confirmation window appears.
Click on the <OK> button to format the selected storage device.
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■ The ARB feature is available only when your video is saved in the SD card after registering your Wisenet camera using the Wisenet protocol. Connecting the iSCSI
This is only supported in SUNAPI 2.3.2 or later.
■
This function is only available for products that support iSCSI. For products that support iSCSI, refer to the
Set the profile bitrate used for recording a video in the SD card of camera to 6144 kbps or below.
For more information on how to set the SD card recording profile, see your camera manual. "Functions Supported by Model" page.
■ To use the ARB function correctly, both the camera and Recorder should be time synchronized with the time server. When connecting an iSCSI device to the recorder, you can search for the iSCSI device and connect and disconnect
Refer to the "Setup > Setting the System > Date/Time/Language" page in the Table of Contents. it.
■ ARB function is activated when Recorder starts/when the channel camera set is reconnected/when an Recorder recording missing section
recurs at regular intervals after Recorder starts. Setup > Device> Storage device > iSCSI
■ Recorder recording missing section that can be restored with the ARB function is for 24 hours backwards from the point when the ARB
function is activated.
■ You can check which channels have ARB function activated through the message on each channel screen that is displayed when selecting
a channel.
Refer to the "Live > Live screen mode > Channel Information Display" page in the Table of Contents.
■ For automatically recovered files through ARB, refer to the "Search > ARB Search" page in the Table of Contents.
■ ARB storage capacity is recommended to be at least one day.
Example) If you saved 64 channels with 1 Mbps each, the ARB capacity should be set to 0.7 TB or higher.
● HDD map : You can check the location according to the assigned number for the HDDs installed inside.
■ Refer to this when servicing or installing an additional HDD.
62_ setup
Adding an iSCSI device RAID mode setting
This function is only available for products that support RAID. For products that support RAID, refer to the
"Functions Supported by Model" page.
If you enable the RAID (Redundant Array of Independent Disks) mode, you can safely recover your data even if
your system HDD is damaged.
● RAID for each product
• setup
– 8 HDDs model : Supports Array 1
– 16 HDDs model : Supports Arrays 1 and 2
2. In the <Add iSCSI> window, enter your IP address and port number and click <Search>.
■ iSCSI device requires an independent port. Use a general port instead of a camera port. ● RAID status : Displays the operational status of the RAID.
■ When using a hub to connect an iSCSI device with recorder, make sure to use the GIGA hub and to use an independent network to save data – Active : Signals the fact that the RAID is operating normally.
normally.
■
– Degraded : It is displayed when the one or more HDDs that make up the RAID are malfunctioning. When the
When the Recorder is connected to an iSCSI device, if you change the iSCSI equipment setting, a problem can occur.
■
maximum number of HDDs allowed in the RAID level are malfunctioning, if an additional HDD malfunctions,
A HDD to be mounted in vessRAID should be listed in the RAID compatibility list.
■
you cannot use or restore the RAID. Immediately, replace the HDD and proceed with restoration.
■ For more information about how to replace the HDD and recover the RAID array, refer to the "Setup > Setting the Device > Storage device"
Each volume of an iSCSI device is recommended to be 16 HDDs.
■ When you register an iSCSI device in the Recorder for the first time, you need to format it first.
■
page in the Table of Contents.
The iSCSI lun mapping function is supported.
■ If you activate the LUN mapping function in the iSCSI device, the LUN can only be connected to a Recorder which is mapped. – Rebuilding : Indicates that the RAID array is in the recovery process. At RAID level 5 or 6, if the max number
■
of HDDs allowed by the RAID level is malfunctioning, and one more HDD caused malfunction during
More than one mapped lun should be available to connect to the initiator when using lun mapping.
■
rebuilding, then you cannot recover or use the RAID array.
An internal HDD must be mounted in the Recorder before connecting the iSCSI device.
■ For the stable communication of large data, register only one iSCSI device to Recorder to use it. – Fail : This means that the RAID cannot be used or restored.
● Model : Displays the registered RAID model.
● Status : Displays the current operating condition of the HDDs installed in a RAID.
– Active : Displays that the HDD is operating normally.
– Faulty : It displays that the HDD is malfunctioning. You need to immediately replace the HDD for smooth
recovery of the RAID.
– Check : A problem occurs on the HDD, requiring replacement or inspection.
– Ready : If recovery of 2 HDDs is required in the RAID 6 state, HDDs for which rebuild is pending are displayed.
● Capacity : It shows the total capacity of the HDDs that composes a RAID.
● Temperature : You can check the temperature of HDD(s) that compose a RAID.
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RAID mode setting Distributed Recording
1. Click on the <Enable> or <Setup> button. This function is only available for products that support distributed recording. For products that support
distributed recording, refer to the "Functions Supported by Model" page.
2. In the use RAID window, select settings of RAID and click on the < OK> button.
You can save recordings in a distributed manner by distributing HDD(s) of each group.
● Enable : You can select whether or not to use the RAID mode.
● Shows the RAID types supported by each product. Setup > Device > Storage device > Distributed recording
32-channel model
Level 5, level 6
64-channel model
3. It will show the list of HDDs that compose a RAID. In the RAID screen, click on <OK>.
4. The data deletion and system rebooting message window will appear. You can click on the <OK> button to
reboot the system for RAID mode setting.
5. When RAID building is complete, select "Setup > Device > Storage device > RAID” to check the build.
■ If you disable the RAID mode at RAID level 5 or 6, then every RAID array will be canceled. If you want to cancel only one of RAID arrays in
use, then go to the setup window and disable that specific RAID array.
■
● Record type : Select a storage type from <Continuous recording> or <Distributed recording>.
If the Status of HDD is displayed as Check or Replace under <Management>, you cannot use it when configuring RAID.
■
● Initialization : Settings that are provided when <Distributed recording> is selected are configured as the
When the RAID mode is in use, it is recommended to use HDDs with the same storage space from the same manufacturer.
■
default settings.
If you enable or disable the RAID mode, existing data will be deleted. If you need to keep your old data, export it first.
■
● : Update values such as hard disk capacity, input, and storage date to the latest data.
RAID Array capacity calculation
–– When you build the RAID in level 5, the available capacity of a RAID is (the least HDD capacity) x (total number of HDDs -1).
● Group : Select a group to distribute the recording. If you select a group, a list to select a camera to assign opens
below.
–– When you build the RAID in level 6, the available capacity of a RAID is (the least HDD capacity) x (total number of HDDs -2).
■ If you use HDDs with different capacity, the HDD with the smallest capacity will be used to build a RAID.
● HDD : The number and kind of currently available HDDs are activated.
● External : Select an external storage device on which recordings will be stored.
● Capacity : Displays the currently used capacity and entire capacity of an HDD that is selected in the group.
Recovering RAID Array ● Receive : Displays the recording data volume of a channel selected in the group.
1. If the HDD number whose <Status> is shown as Faulty or Check is recognized, check the location of HDD to ■ If the input value exceeds 200 Mbps, it will be displayed in red.
be replaced on the HDD map. ● Days : Displays the number of storable days for the input from the selected channel in the group on the HDD.
2. Replace the malfunctioning HDD from the recorder with a new HDD. ■ Example) 3 days and 12 hours is displayed as 3.5.
● HDD map : You can check the location according to the assigned number for the HDDs installed inside.
3. When the recovery starts, the LED of the replaced hard disk lights up in yellow.
● Channel list : The button state of the channel list is as follows.
In the "Setup > Device > Storage device > RAID" menu, you can check the recovery progress.
– : Channel selected in the current group.
■ Replace it with the same model of HDD or an HDD of the same capacity from the same manufacturer.
■ A HDD used to build the RAID should be one of the recommended models.
– : Channel selected in other group.
If it's not possible to use the same model of HDD, then use the HDD with the same capacity from the same manufacturer should be used. – : Channel that is not currently selected. Please add this channel to the group.
■ If you remove the power cord while using the RAID, it can damage it, so be careful. ■ Recording cannot be performed while saving changes in distributed recording settings.
For reliable power, it is recommended you use the UPS.
■ To add more HDDs for distributed recording, install them in the order of 1, 5, 2, 6, 3, 7, 4 and 8.
■ A new HDD to be replaced should be one that is not RAID configured.
64_ setup
S.M.A.R.T Monitor
You can check the connection status and details of the hard disk mounted in the recorder. You can set the information displayed on the monitor as well as the output system.
Setup > Device> Storage device > S.M.A.R.T Setup > Device > Monitor
Monitor settings
• setup
You can set the monitor output related screen displays, switching time, video display, etc.
● OSD : Only checked items among date, time, channel name and information icon will be displayed on the
monitor screen.
– You can adjust the size of the channel name displayed on the live screen. Select from among <Default>,
<Large>, <Very large>.
● Multiple displays : Set the video display resolution.
For products that support the extended monitor, you can set the resolution after selecting <Duplicate these
displays> or <Extend these displays> mode for video display.
– Duplicate these displays : You can set the video display resolution of the primary monitor and secondary
monitor to be the same.
If you set a resolution exceeding 1920 x 1080 while operating in clone mode, the video will not be displayed
to the secondary monitor.
– Extend these displays : You can set the video display resolution of the primary monitor and secondary
monitor respectively.
■ Primary monitor supports 4K resolution (or 1080p), and Secondary monitor supports 1080p resolution.
■ If the newly selected resolution does not fit with the monitor, the display won’t function properly. In this case, wait until the native
resolution is restored and then switch to another resolution of your choice.
■ The video output for Primary monitor and Secondary monitor may differ depending on the recorder model.
–– Primary monitor: HDMI
–– Secondary monitor: HDMI or VGA
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setup
Extended monitor setting Screen position setup
This function is only available for products that support the use of an extended monitor. Some monitors many not display information (camera name, icon) about the Recording, depending on the
For products that support extended monitor, refer to the "Functions Supported by Model" page. condition. Then, you can change the display position of the data.
1. Select <Extend these displays> for video display and click <Setup>. You can change the layout of the 1. From the monitor setup menu, select <Screen position setup>.
extended monitor. 2. Using < > button to adjust the screen that is cut off.
2. Select the Screen division you want. 3. Click <OK>.
■ When extended mode is selected, the maximum resolution of the image output on the primary monitor (HDMI) is limited to 1920 x 1080.
■ If the newly selected resolution does not fit with the monitor, the display won’t function properly. In this case, wait until the native
resolution is restored and then switch to another resolution of your choice.
■ Set up Event Display and Sequence Switching Time in consideration of the network environment time.
■ The profile used in the live output of the expanded monitor uses a remote profile. If the user changes the remote profile, the video output
of the expanded monitor may be affected.
■ If the monitor is in clone mode, you can specify up to the split mode supported by the recorder. When the monitor is set to extended mode,
you can split the screen of the Secondary monitor up to 36-split mode depending on the recorder model.
■ The dynamic layout function can only be set on the primary monitor.
66_ setup
Text Registering a Text Device
You can set the POS device setting to send text information and text event information.
Device Settings
You can make detailed settings for the POS device connected to the recorder.
• setup
Setup > Device > Text > Device
● Device : Displays the text device name registered by the user. 1. Click the desired item in the text device list.
● Enable : Specifies whether to enable text device.
2. Enter the device information to register in the <Modify the text device> window.
● Channel : Select a channel to add a device from a channel table.
● Device name : Enter the desired text device name.
● Port : Display a port number that is set.
● Text device : Specify whether to enable text device.
● Encoding type : Select an encoding type to use from a list.
● CH : Select a channel to add a device from a channel table.
■ Epson, Wincor Nixdorf, Axiohom, Radiant System, IBM POS device, and ANPR protocols are supported. ● Pre-event playback time : Enter the start time of the playback from how many seconds before when an event
occurs.
■ POS device connected to Recorder uses TCP/IP communication protocol. ● Port : Enter the device's port number.
● Encoding type : Select the encoding type of the device.
● Device type : Select the device type.
● Start / End : You can select starting and ending character strings.
– A text string can be entered by using texts, hex codes, and regular expressions.
– Text : Enter a text string to search for.
– Hex Code : Enter a hexadecimal text string to search for.
(Your input should not be in hexadecimal —e.g. 1b40, 1b69)
– Regular expression : Enter a regular expression to search for text strings that follow specific rules.
3. Click <OK>.
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setup
Text Event Settings Setting the Network
You can set the text to receive an alarm when an event occurs. You can set various network functions, such as monitoring live video by connecting to a network from a remote location
and receiving an event by e-mail.
Setup > Device > Text > Event
IP & Port
You can set the network connection route and protocol.
● Total amount : Set the condition of the total amount to be notified when a text event occurs. Check whether
the total amount is used, and then select the base amount and range.
● Keyword : You can register or delete keywords to be notified when an event occurs.
– If the <Add> button is clicked, a screen to add keywords pops up.
– If you select one of the added keywords to delete and click the <Delete> button, the selected keyword will
be deleted.
■ When entering the total amount, set it to 15 characters or less, including minus and decimal point.
■ When entering keywords, set them within 50 characters. Up to 20 keywords can be specified.
● Network : Each product supports a different number of network ports. If it supports two or more network
ports, you can set the network for each function as follows.
● Network 1(Camera) : It can be used as a port for connecting a camera. If you connect a camera, then the
camera video will be transmitted. Using the network information, you can access the web viewer.
● Network 2 (Viewer) : It can be used as a common port for camera and web viewer connection.
● Network 3 (iSCSI) : It can be used as a dedicated port for iSCSI connection.
■ Only provided for products that support Network 3.
● Network (All) : It can be used as a common port for connecting camera, web viewer, and iSCSI.
– IP type : Select the type of network access.
– IP address, Subnet Mask, Gateway, DNS
■ Manual : IP address, subnet mask, gateway, and DNS can be directly entered.
■ DHCP : IP address, subnet mask, gateway, and DNS can be automatically set.
● Transfer bandwidth : Enter the max data volume of a rate for transfer.
● Default gateway : Select the default gateway. If there are multiple network ports, set one of them as the default
gateway.
■ The DNS value of DHCP can be directly entered only if you have selected <Manual>.
68_ setup
Connecting and Setting the Network ● Setting the DHCP IP Address of the Broadband Router
Networking may differ from the connection method, check your environment before setting the connection 1. To access the Broadband Router's configurations, open a web browser on the local PC that is connected to the
mode. Broadband Router and enter the router's address (ex : http://192.168.1.1).
2. At this stage, make the local PC's windows network configurations to the below example :
When no router is used Example) IP : 192.168.1.2
Subnet Mask : 255.255.255.0
● Manual mode
• setup
Gateway : 192.168.1.1
– Internet connection : Static IP, leased line, and LAN environments allows connection between the Recorder
and remote user. – Once connected to the Broadband Router, it prompts with password. While entering nothing to the User
Name field, enter “admin” into the password field and press <OK> to access the router configurations.
– Network Settings : Set the <IP type> of the connected recorder to <Manual>.
■ Consult your network manager for IP, Gateway and Subnet Mask.
– Access the router's DHCP configuration menu and set its DHCP server activation, and provide the start and
end address.
■ Start address : 192.168.0.100
● DHCP mode
■ To avoid IP address conflict with the Recorder's static IP, check followings : Setup > Network > IP & Port > Port
2. Check whether the set IP address is in the static IP range provided by the Broadband Router.
IP Address, Gateway, and Subnet Mask : Consult your network manager.
■ If a DHCP server is configured with starting address (192.168.0.100) and end address (192.168.0.200), you should set the IP address out of
the configured DHCP range (192.168.0.2 ~ 192.168.0.99 and 192.168.0.201 ~ 192.168.0.254).
3. Check the Gateway address and subnet mask are equal to those set in the Broadband Router. ● Protocol type : Select the protocol type among TCP, UDP Unicast and UDP Multicast.
● RTSP port : It is used to transmit the video over the network. The initial value is <558>.
● UDP port : Activated when an UDP item is selected in protocol type. The initial value is <8000-8159>,
and the setting value changes in 160 units.
– UDP : It has less stability and faster speed when compared to TCP, and recommended for local area network
(LAN) environments.
● Multicast IP address : Enter the IP address directly when selecting an UDP Multicast.
● Multicast TTL : Enter the TTL value when selecting an UDP Multicast. The initial value is set to <5>, and enter a
value between 0 and 255.
● HTTP port : Enter the port value for the HTTP web viewer. The initial value is set to <80>.
● HTTPS port : Enter the port value for the HTTPS web viewer. The initial value is set to <443>.
■ HTTPS is an enhanced version of the HTTP web communication protocol. If security is important when accessing the web viewer, enable the HTTPS
port.
● Cam proxy port : Sets the camera proxy port. The initial value is set to <10001>.
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setup
DDNS & P2P ■ In a double NAT environment or if the router's port is not configured, the DDNS status will be displayed as <Successful>, but the DDNS
connection from the viewer to the recorder may fail.
A remote user can network a recorder using a DDNS address in a dynamic IP system. If you cannot connect with a ■ You must be connected to an external network for a DDNS connection. (If there are two or more networks, be sure to connect an external
dynamic IP, you can easily access using a P2P service. network to the network set as the <Default gateway>.)
■ If you are setting up a port that is already in use, then the connection might fail. Check the port setup of your router.
Accessing using DDNS address in the dynamic IP environment ■ If the viewer is connected through P2P instead of DDNS when connecting to a recorder, performance may be lower than that of the DDNS
connection. You can check the current connection method (DDNS or P2P) in each viewer.
■
In the dynamic IP environment such as xDSL/Cable modem, the router's WAN IP can be changed, so we provide
DDNS is a short form of Dynamic Domain Naming System.
DDNS (Dynamic Domain Name Server) service so that you can always access the recorder with only the DDNS DNS (Domain Name System) is a service that routes a domain name consisting of user friendly characters (ex : www.google.com) to an IP
address even in the dynamic IP environment. address consisting of numbers (64.233.189.104).
Before using Wisenet DDNS & P2P, please set up the network connection and DDNS first. DDNS (Dynamic DNS) is a service that registers a domain name and the floating IP address with the DDNS server so that the domain name
can be routed to the IP address even if the IP is changed in a dynamic IP system.
DDNS Setting ● Quick connect (UPnP) : To use the function, set to <Enable> after connecting the Recorder to a UPnP router.
The message about the progress appears when connecting to Quick connect (UPnP).
Setting DDNS in the Recorder – Quick Connect Success : Message for a successful connection.
Set <Protocol type> to <TCP> in the "Setup > Network > IP & Port > Port" menu of the connected recorder. – Invalid Network Configuration : Message appears if the network configuration is not valid. Check the
configuration.
– Please enable UPnP function of the router. : Message appears if the router requires UPnP function
DDNS Settings of the Router
enabled.
Select the corresponding menu for the network transfer protocol of the router.
– Failed to find the router. : Message appears if the router is not found. Check the router's configurations.
– Please restart the router. : Message appears if the router should be restarted.
Setting up UPnP of Router
– Quick Connect not supported in UDP mode. : Set <Protocol type> to <TCP> in the "Setup > Network >
Refer to the router's documentation to enable the UPnP function of the router. IP & Port > Port" menu of the connected recorder.
– Connection Failed. : If the connection fails due to an unknown error, the message is displayed.
Setting the Wisenet DDNS & P2P ■ If there is a port conflict, it will automatically change to another port. You can check the changed port information in the "Setup >
Network > IP & Port > Port" menu of the connected recorder.
Setup > Network > DDNS & P2P ■ If there is a port conflict, check the port forwarding or UPnP settings in the user manual of the connected router.
● Enable : Click <Enable> to test the connection to see if the current recorder can be connected remotely.
When the connection is successful, a QR code is created.
■ It connects to Wisenet DDNS first. If it does not connect to DDNS, it automatically connects to P2P.
70_ setup
Connecting to the Viewer IP Filtering
You can prepare the list of IP addresses to allow or block access to a specific IP address.
To connect to the Wisenet mobile from your smartphone
Setup > Network > IP filtering
1. Install and run the "Wisenet mobile" app on your smartphone.
You can scan the QR code of the recorder on the <Add device> screen.
• setup
2. When the QR code is scanned, the <Product ID> shown in the recorder is automatically reflected in the
mobile viewer, and you can use the mobile viewer by entering the recorder ID/password.
3. Then, when you run the "Wisenet mobile" app, it will be automatically connected to the recorder and you can
monitor it easily with your smartphone.
2. Select <IP type> to <DDNS/P2P> in the "Setup > Device > Device list > Add > Manual" menu.
3. Enter the recorder ID/password and <Product ID>, and then click <Register>.
● Filtering type
The information of the current recorder will be displayed, and you can use the "Wisenet Viewer" app. – Deny registered IP : Access to the registered IP address will be limited.
– Allow registered IP : Only registered IP addresses can be accessed.
To connect to the WebViewer from your PC ● Enable : Select whether to enable registered IP filtering.
■ If a camera's IP address is not included in the Permit list or is in the Reject list access to it will be rejected.
■ For IPv4, camera IP filtering through PoE port is not immediately applied. (Previous connections are maintained, and filtering is applied on
next login.)
1. Select the IP type tab you want to register from IPv4 or IPv6.
■ To delete a registered item, select the check box of the item to be deleted and click <Delete> at the bottom of the screen.
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setup
HTTPS 802.1x
You can choose a secured connection system or install a certificate. When connecting to a network, you can select whether to use the 802.1x protocol and install a corresponding
certificate.
Setup > Network > HTTPS
802.1x is an authentication system between a server and a client, which prevents hacking, virus infection, and
information leakage of transmitted and received network data.
802.1x can be used to block the unauthorized client access and increase security by allowing only authenticated
users to communicate.
● Secure connection system : You can select a type of secure connection system based on the service
environment and the security level.
HTTPS (Hypertext Transfer Protocol Secure) is a more secure version of HTTP that exchanges data through the
encryption and decryption of the user's page request at the TLS (Transport Layer Security).
– HTTP (Does not use a secure connection) : Transmits data without encryption.
– HTTPS (Secure connection mode using a unique certificate) : Establishes a secure connection using a ● EAPOL version : Select the EAPOL version to be used as protocol.
unique certificate provided by the recorder. ■ Some switch hubs will not operate if you set them to version <2>. Select the version <1>, which is the EAPOL default.
■ Mutual authentication : Mutual authentication can be performed to enhance security. If you select <Allow all connections>, you can access ● ID : Enter the ID provided by the RADIUS server administrator.
■ If the entered ID does not match the ID of the client's certificate, it won't be processed properly.
the storage device even if mutual authentication is not performed. If you select <Allow only mutually authenticated connections>, you can
access the storage device only when mutual authentication was successful.
● Password : Enter the password provided by the RADIUS server administrator.
■ If the password you entered does not match that of the client's private key, it won't be processed properly.
– HTTPS (Secure connection mode using the public certificate) : Establishes a secure connection using a
public certificate. You can select this after installing a public certificate.
● TLS settings : You can select the Cipher mode or TLS version to use for encrypted communication.
● Certificates : Search for a device. Click on < > to search for a device again.
– Cipher mode : Cipher suites are provided by combining different algorithms for use in TLS-encrypted
● CA certificates : Select this only if your public certificate includes the public key.
communications, such as key exchange, authentication, and encryption. ● Client certificate : Select if the public certificate includes a client's authentication key.
<Secure cipher suites only> uses only high-security cipher suites. ● Client private key : Select it if the public certificate contains the client private key.
■ For successful implementation of the 802.1x operating environment, the administrator must use the RADIUS server.
For backward compatibility, select <All compatible cipher suites>. However, security may be poor, as it
includes all cipher suites, whether secure or not.
In addition, the switch hub connected to the server must be a device that supports 802.1x.
■ If the time setting of the RADIUS server, the switch hub and an recorder do not match, communication between them can fail.
– Version : You can select the TLS protocol version to use for encrypted communication.
■ If <Cipher mode> is set as <Secure cipher suites only>, you can select only <TLS 1.2> or <TLS 1.3>. ■ If a password is assigned to the client's private key, the server administrator should confirm the ID and password.
■ If the recorder is connected to the external internet or installed in an environment with high priority for security, making a secure
The ID and password allow up to 30 characters each. (But it only supports letters, numbers and special characters ("-", "_", ".” 3 types) only.
Accessing non password-protected files is allowed without entering a password.
■ The 802.1x protocol adopted by the Recorder is EAP-TLS.
connection is recommended.
● Install a public certificate : You can scan and register a public certificate to be installed. To install a certificate, ■ You need to install all three certificates to use 802.1x.
you must install a certificate file or key file issued by a certificate authority. Click <Install> to register the
certificate.
■ In the <HTTPS (Secure connection mode using the public certificate)> mode, you cannot install or delete a public certificate. Change to <HTTP
(Does not use a secure connection)> or <HTTPS (Secure connection mode using a unique certificate)> mode before proceeding.
■ Install the certificate file extension as .crt and the key file extension as .key.
■ For certificate and key files, use PEM format generated by RSA (2048 or higher recommended) or ECC.
■ For certificate and key files, use PKCS#1 or PKCS#8 without a password.
72_ setup
FTP E-mail
When an event occurs, it can be configured to send the event image to the FTP server. You can send an e-mail to a Recorder-registered user at a specific time interval, or if an event occurs.
• setup
Setup > Network > E-mail > SMTP
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setup
Event Setting SNMP
You can set the interval and type of the event that will be sent to the user. The SNMP protocol allows system or network administrators to remotely monitor and configure the network
devices.
Setup > Network > E-mail > Event
Setup > Network > SNMP
74_ setup
DHCP Server Checking the status
You can set the internal DHCP server and assign an IP address to the network camera. You can check the IP address assigned to the current DHCP server, MAC address, and the connected network port
information.
Network Setting Setup > Network > DHCP server > Status
• setup
● Network : You can set the IP range and time to activate as the recorder's DHCP server.
Failover
This function is only available for products that support failover. For products that support failover, refer to the
To set the DHCP server "Functions Supported by Model" page.
If the recorder cannot record due to a network failure, other recorders that have been prepared can record
1. Click <Setup> of the network you want to set as a server. instead.
2. When the network setting window is displayed, select <Run> for <Status>. You can connect 32 'Active' recorders to one 'Standby' recorder.
3. Enter the starting IP and end IP in the <IP range> field. ■ The recorder you want to configure for failover needs to be connected to both the camera and viewer ports to the local network.
■ Failover configurations can only be set with recorders of the same model.
■
4. Fill in the <IP lease time> field.
Troubleshooting network interface supports IPv4 only.
5. Click <OK>. ■ All recorders must have time synchronized. For more information about time synchronization settings, refer to the “Setup > Setting the
The IP range entered is set as the DHCP server address of the network. System > Date/Time/Language" page in the Table of Contents.
■ The network IP band in the recorder must be set to a different band.
–– Example of IP in a different bandwidth
Example 1) IP : 192.168.1.200, subnet 255.255.255.0
In the Example 1) above, since 255 of the subnet corresponds to 192.168.1, any IP in a format of 192.168.1.x has the same bandwidth.
An IP in a format of 192.168.2.x has a different bandwidth with an IP in a format of 192.168.1.x.
Example 2) IP : 172.16.1.200, subnet 255.255.0.0
In the Example 2) above, since 255 of the subnet corresponds to 172.16, any IP in a format of 172.16.x.x has the same bandwidth.
An IP in a format of 172.17.x.x has a different bandwidth with an IP in a format of 172.16.x.x.
■ For more information about network settings, refer to the “Setup > Setting the Network" page in the table of contents.
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setup
To set troubleshooting In the case of standby mode
● Device list & status : Shows the status of the normal recorder currently connected to the standby recorder. To
1. Set one recorder to <Standby> mode and the other recorder to <Active> mode.
delete the normal recorder connected, click <Delete> on the right side of the recorder.
■ The standby recorder can only enable some functions in the <System>, <Device>, and <Network> menus. You can't use the
2. In the recorder set to <Active> mode, enter the viewer port IP and administrator password of the <Standby>
recorder you want to connect to and click <Connection> under the status display.
<Record> and <Event> menus.
3. Check the IP and status of the connected <Active> recorder in the <Standby> recorder. ■ In the standby recorder, the previous operation will stop when a failover is performed during the playback or section export, and the screen
will move to the live screen.
Setup > Network > Failover
State name Description
Authentication failure Auth failed by entering an incorrect standby password when attempting to connect
Connected(Match Time Required) Connected without time synchronization with the standby recorder
Even if the camera port of a normal recorder is connected to the viewer port of the standby
Connected(check camera port IP)
recorder or connected to the same viewer port, the IP port of the camera port is not matching.
The connection from the normal recorder's camera port to the standby recorder's camera port
● Mode : Select either <Active> or <Standby> mode. Connected fail(check camera port IP)
failed.
– Active : Recorder being recorded. Monitored by the <Standby> recorder.
Connected fail (It is a different model.) Failed connection by connecting recorders of different models.
– Standby : Recorder being prepared without recording. It will record instead of the <Active> recorder if a
problem occurs.
Example of setting up failover
In the case of active mode – Subnet 1 ➡ Network 1 (Camera)
● Standby recorder IP : Enter the viewer port ID of a standby recorder to access. – Subnet 2 ➡ Network 2 (Viewer)
● Standby recorder password : Enter the administrator password of the standby recorder. – Subnet 3 ➡ Network 3 (iSCSI)
● Status : Displays the current connection status. Recording Stream
● Connection / Disconnection : Click the button to access or disconnect the access. Failover Monitoring
Fake Recording Stream
Subnet 1
Subnet 2
76_ setup
Setting the System ● Holiday : A user can select specific dates as holidays according to their own preferences. Select a holiday from
the calendar displayed by clicking <Setup>.
You can set the date, language, authority, etc. displayed when using the system, and query system information or log
– The same applies to <Record schedule> or <Schedule> settings as holidays.
information.
Date/Time/Language
• setup
You can check and setup the current Date/Time and time related properties, as well as the language used for the
interface on the screen.
Example) If you select May 1 and check <May 1Day>, May 1 will be set as a yearly holiday, and if you check
<May 1Day> and <First Friday l May> May 1 of every year and all Fridays of the first week of May will be set as
holidays.
● Date : Sets the date and its format that will appear on the screen.
● Time : Sets the time and its format that will appear on the screen.
● Time zone : Sets the time zone of your area based on the Greenwich Mean Time (GMT).
■ GMT (Greenwich Mean Time) is standard World Time and the basis of world time zone.
● Time sync : Specify the use of synchronization with the time server.
Click the <Setup> button to display time synchronization setup screen.
If you enable <Synchronize with NTP server>, the current time of the recorder is synchronized by the server
specified in <NTP server address>, and the time information cannot be manually changed.
1. Select year and month.
■ Click < > on the right side of the year to change the year by one year.
– Synchronize with NTP server : Specify the use of synchronization with the time server.
■ Click the < > to the right side of the month to change the month every 3 months.
– NTP server address : Enter an IP or URL address of the time server.
– Last sync : Displays the most recent synchronization time from the selected time server.
2. Select a date and click on the <Apply> button.
– Enable as NTP server : If you select <Enable>, this recorder will act as a time server for another recorder or
network camera.
● DST : Set up Daylight Saving Time with its period to make the time earlier than the GMT of its time zone by 1
hour during the set period.
● Language : Select your language. Sets the language for the interface.
■ Depending on the location of the product release, the language and standard time setup may vary.
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setup
User User setting
You can manage users, such as adding or deleting users and granting different authorities for each user. You can create user groups and set authorities for each group. You can manage user information such as
registering and deleting users in the created user group.
Setting the Administrator Setup > System > User > User
You can set and change Administrator's ID and password. The administrator can use and set all menu items and
functions.
1. Click on the < > button to launch the Group Addition popup window.
● ID : Change the admin ID. If you want to add a group, click on <OK>.
● Current PW : Enter the current PW. 2. If you click the group name item on the right, a virtual keyboard to enter the group name will appear.
● New password : Enter new password. Enter the group name to register.
● Confirm new password : Enter the new password again. ■ You can add a maximum of 10 groups.
■ If <Show password> is selected, the password will no longer be hidden on the screen when you type it.
■ The initial administrator ID is set to “admin” and you will need to configure the password in the installation wizard. If you want to set group permission
■ Please change your password every three months to safely protect personal information and to prevent the damage of the information Set the access authority of the group.
theft. Users in the group can only enable the menu to which they have been granted authority.
Please, take note that it's a user's responsibility for the security and any other problems caused by mismanaging a password.
■ If you click < >, a basic guide for password setup is displayed. 1. Select the menu to set group permissions.
Set the menu and click <Setup> on the right to display the detailed settings window.
● Live channel : You can set permissions to access the live screen for each channel.
● Search channel : You can set permissions to access the search menu for each channel.
● Export : You can set the authority to access the export menu for each channel.
● Menu : You can select and set the setting menu that can be accessed. A group user can only access the
menu selected. If you select the menu, the menu permission setting screen will be displayed.
● Record, Stop recording, PTZ control, Remote alarm output control, Shutdown : You can set the menu to
grant access to users in the group.
■ Permission-set menus will show up in the Live menu when users of the group log in.
2. Select <Apply>.
Users in the group will be given access to the set items.
78_ setup
If you want to register a user Restriction Settings
Set user's restricted access or network restriction.
Items with restrictions will require logging in for use.
• setup
1. Click on the < > button to launch the user addition popup window.
To add a user, click on <OK>.
2. Select a group.
When registering a user, the selected group will be automatically registered.
■ You can change the group after entering all the user information.
● Access restriction : You can set the menu to restrict the access for user.
– Checked ( ) : Restricted
■ Only those users who were given Permission for the menu in <User> can access the menu.
3. Enter a name, ID and password (confirm password) and enable or disable the viewer option.
If you activate use of <Viewer>, you will have the right to use the web viewer and the network viewer.
■ If <Show password> is selected, the password will no longer be hidden on the screen when you type it.
– Not checked ( ) : Accessible
■ Regardless of the Permission settings for the menu in <User> all users can access the menu.
4. Click <Apply>. ● Remote access restriction : You can restrict remote access for users.
Registered user information will be saved.
– All viewers : Set all users to be unable to access the network and the web viewer.
– Web viewer : Set all users to be unable to access the web viewer.
When you want to delete the group and user information
● Auto logout : A user will be automatically logged out if there is no operation on Recorder for over set period of
1. Select the group or user to delete and press the < > button. time.
● ID manual entry : In the login window, select whether to enter ID.
2. The deletion confirmation window will appear and click on <OK>.
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setup
If the user has restricted access System Management
If a general user selects a menu to which they do not have access, an access restriction confirmation window will You can check the current system version and update to a new version, export data, setting initialization, and
be displayed. If all rights are restricted, only the accessible menu of the live screen menu will be displayed, and more.
only the user's own password can be changed.
5. Select <Apply>. – Disable update notification : It does not check for the presence of new firmware.
The old password will be changed to a new one. ●● Auto update schedule: It activates when you select <Auto updates> in the <Auto firmware update>.
Select the date, day, or time to automatically update when new firmware is available.
● Device name : You can enter a device name for your product. To differentiate multiple recorders in VMS, Device
Manager, etc., it is recommended to enter a different device name for each device.
■ The system information displayed may differ depending on the recorder model.
80_ setup
To upgrade the current software version Settings
You can export the information set in the recorder to a storage device and apply the same information to other
Setup > System > System management > Product information
recorders.
• setup
1. Connect a device storing the software to be updated.
■ It may take about 10 seconds to recognize the device.
■ Upgradeable devices include USB memory, and network device.
● Storage device : Shows the connected storage device.
■ If you want to upgrade it on the network, the product should be connected to an external network.
– Press the < > button to view the list of storage devices.
– If you click <Format>, the format confirmation window will appear. Click <Yes> to format the selected
Upgrade via the proxy server may not be enabled due to the restricted access.
storage device.
Recorder ➡ USB : Save the information set in the recorder to a storage device.
2. When the recognized device appears, select <Upgrade>. ●
■ If you connect a device in the upgrade menu window, you can press the < > button to search for available software. – If you select <Export>, a confirmation window will appear. If you select <OK>, the recorder information will
■ If there is an upgraded version on the network, a popup window will appear. be saved as a file.
■ <Upgrade> will be activated only when there is a higher version than the current software version. ● USB ➡ Recorder : Apply the setting information stored in the storage device to the recorder.
3. In the <Software upgrade> window, select <OK>. – If you select the exclusion setting, you can import all information but the selected information.
■ While updating, it shows the progress. – If you select <Import>, you can recall the setting information stored in the storage device. Select <OK> to
apply the loaded information to the recorder.
4. When the updating is done, it automatically restarts.
Do not turn the power off until it finishes restarting. ■ The <Export> and <Import> settings can be used in the same software version only.
● Factory default : Resets the product to its factory default settings. However, logs won't be reset. Anything
■ If “Upgrade Failed” appears, retry from the step 2. When you experience continued failure, consult the service center for assistance. selected under Exclusion Setting won't be part of the factory reset.
A confirmation pop-up will appear when you press the <Reset> button. Select the <OK> button to reset the
selected items.
● Camera registration method : Set the camera registration method. This function is only available for products
that support PoE. For products that support PoE, refer to the "Functions Supported by Model" page.
– Enable PnP mode: Cameras connected to the PoE port of the product will automatically be registered for
each channel in order of port number.
■ When the camera resets to factory defaults, it defaults to the ID and password set in the "Setup > Camera > Camera password" menu.
If the camera ID and password are not set, the recorder ID and password will be set automatically.
■ If the camera's ID and password have already been set, the information that matches the ID and password set in the "Setup > Camera > Camera
password" menu will be registered (up to 3 sets).
■ You may change the passwords of registered cameras all at once in the "Setup > Camera > Camera password" menu.
■ If manual mode is used, you can register cameras connected to the recorder’s PoE port and cameras connected to a separate switch in the <Channel
setup> menu. For more details on camera registration, see the "Setup > Setting the Camera > Setting the Channel” page in the Table of
Contents.
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setup
● Power down : If the power is off, the first alarm is generated. Select the <Use the alarm output no. 1 when the Checking the event log
device power is off> check box and click <Apply> to clear all alarms set for alarm output 1, and then selecting
You can search recorded events including alarms, camera events and video loss.
alarm 1 with another alarm out will not be possible.
■ This function is provided only for products that support alarm output.
It also shows the log and its timestamp.
■ If that function is set, the first alarm-out checkbox and all alarms in the alarm setup screen are deactivated, to Off. Setup > System > Log > Event log
■ If you export setup information, then the data will be saved as a file in the recorder folder of your storage device.
■ If you want to import setup information, you have to first make sure that the setup information file is located in the recorder folder of the
storage device.
Log
You can check the log information related to system, events, and export.
Setup > System > Log > System log ● Search date : Select the date to search the event log by using the calendar window that appears when the
calendar icon is selected or by using the arrow buttons.
● Search : Specify the date and press this button to display the search result in the log list.
● CH : Select a channel to search.
● Log type : When there are too many logs, you can display logs of the desired format by selecting the type.
Select the desired type and click <Apply>.
● First page/Last page : Move to the first/last page when there are many search results.
● Export : Save all the logged information recorded in the Recorder into the storage device.
● Search date : Click the Calendar icon to display the calendar window, or use the direction buttons to specify the
search period of the system log.
● Search : Specify the date and press this button to display the search result in the log list.
● CH : Select a channel to search.
● Log type : When there are too many logs, you can display logs of the desired format by selecting the type.
Select the desired type and click <Apply>.
● First page/Last page : Move to the first/last page when there are many search results.
● Export : Save all the logged information recorded in the Recorder into the storage device.
82_ setup
Checking the export log
You can search the user who performed the export and the execution time and details (time, channel, device, file
type).
• setup
● Search date : Select the date to search the export log by using the calendar window that appears when the
calendar icon is selected or by using the arrow buttons.
● Search : Specify the date and press this button to display the search result in the log list.
● First Page/Last Page : Move to the first/last page when there are many search results.
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starting web viewer
What is Web Viewer? Connecting Web Viewer
Web Viewer is a software program with which the operator can access a remote Recorder for real-time monitoring, PTZ 1. Open your web browser and type the IP address or URL of Recorder into the URL address box.
control (if configured) or search.
2. A user with the admin permissions should provide the admin ID and password.
A registered user should provide the user ID and password.
NETWORK
Network Camera
NETWORK
Recorder Remote PC
3. After you log in, the Live Viewer main screen appears.
Product Features
■ All settings are applied according to the Recorder settings.
● Remote connection using the browser ■ If you change the web port when connecting to the Webviewer, you may fail to access since the applicable port is blocked. In this case, change the port
● PTZ camera control enabled to a different port.
● Split mode supported ■ Please change your password every three months to safely protect personal information and to prevent the damage of the information theft. Please,
take note that it's a user's responsibility for the security and any other problems caused by mismanaging a password.
– 2-split vertical, 2-split horizontal, 3-split, 4-split, 6-split, 1+5-split, 1+7-split, 9-split
■ It allow s up to 10 simultaneous access including the admin and general users.
■ Depending on the number of channels supported by the product, the number of screen split modes may vary.
■ Password of the admin and general users can be changed in <User> menu of the Recorder.
■ Normal users should have set <Web viewer> under <Remote access restriction> to Use before connecting to the Web Viewer.
● Takes a screenshot and saves images in PNG format For details, refer to the "Setup > Setting the System > User” page in the Table of Contents.
● Record video in AVI format-compatible with popular media players. (The integrated codec is needed) ■ All settings are applied according to the Recorder settings.
System Requirements
The following lists the minimum suggested hardware and operating system requirements needed to run the Web
Viewer.
● Use the browser recommended by the OS.
Ex.) Microsoft recommended browser: Microsoft Edge
● Supported browsers : Chrome, Edge, and Safari
● Supported OS : Works on all of the Windows, Linux, and OS X environments given the platform-independent
nature of the web.
● Tested environments : Tested and certified to run on Windows® 10 with Edge 91, Google Chrome™ 91 and Intel®
Core™ i7-7700 processor 3.60 Ghz with NVIDIA® GeForce® GTX™ 1050 or Intel™ HD Graphics 630.
● Performance restrictions : The performance of users' CPU/GPU may impact the video playback performance of
the web viewer. The video quality may decrease depending on the settings, such as high resolution or transfer
bandwidth, when playing H.265 video in Chrome.
■ When you complete installation using the install wizard on your recorder, the install wizard will not appear on your web viewer.
1. In the <Language> screen, select the language and press the <Next> button.
■ For details on network settings, refer to the "Getting Started > Installation wizard" page in the Table of Contents.
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starting web viewer
4. Set the daylight saving time on the <Time zone> screen, and then click <Next>. 6. On the <Easy connect> screen, a remote user can network a recorder in a dynamic IP system.
Click <Enable> to test the connection to see if the current recorder can be connected remotely. When the
connection is successful, a QR code is created.
To connect a recorder via a viewer, select the viewer you want to use. You can check the connection method of the
selected viewer in the popup window.
5. To modify the date and time on the <Date & Time> screen, select the <Modify> check box.
Set the date and time, and then click <Next>.
■ It connects to Wisenet DDNS first. If it does not connect to DDNS, it automatically connects to P2P.
• live viewer
Displays the information on the OSD screen in the video window.
Menu Description Video window Shows the video of the camera connected to the recorder.
Event list Shows a list of events that occurred on the camera. The ID of the connected user is displayed.
Layout list Displays the default layout and a list of created layouts. You are directly connected to the Hanwha Vision homepage (www.HanwhaVision.com).
System status display Displays the status of the system, hard disk, and network.
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live viewer
Checking the System Status Checking Camera List
The icon at the top of the screen indicates the status of the system. Displays the camera type, status, and name registered in the recorder.
Displayed when the hard disk is full during recording and the recording capacity is insufficient.
Displayed when the hard disk does not exist or needs to be replaced.
Displayed when RAID is being rebuilt. Channel information Displays channel information (channel number, video window assignment, and color indication).
■ Only provided for products that support RAID.
Displayed when an error occurs in the iSCSI device connection. Displays a normal camera.
Displayed if the server has firmware to update. ■ If a camera connection error occurs, it is disabled in the list.
■ The camera status display information changes according to the network connection status and settings.
■ For multichannel cameras registered with the Wisenet protocol, the channel information will be displayed under the model name of the multichannel
camera.
Checking User ID ■ In case of multichannel cameras, only one main channel can be registered for recording.
Subchannels in which recording is not required do not need to be registered on the recorder, as they can be monitored real time. However, recording,
Displays the user ID and authority for the user connected to Web Viewer. event reception, or camera settings are not available.
Click <Logout> to log out the logged-in user.
■ If you are logged in with an admin account, the authority setting window will not be displayed.
• live viewer
channel.
■ To change the profile setup, click the <Camera setup> button. For details on how to set up the profile, refer to the "Setup > Setting the Camera >
Setting the Profiles” page in the Table of Contents.
PoE Status
Click the < > button and then click <PoE>.
You can check the current PoE status of each port.
Record Status
Click the < > button, followed by the <Record> tab.
You can check the profile, record type, frame rate (Input/Record), and bit rate (Limit/Input/Record) for each
channel.
■ Use <Current Max> to check the current recording status and maximum recording setting value.
■ To change the profile setup, click the <Record Setup> button.
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live viewer
Changing the Pattern of Split Screen Changing Overall Channel Aspect Ratio
Click the < > button and select the desired split screen. Video screen ratio for all channels can be changed in live split screen mode.
The selected split screen is applied to the video window. Click < > at the bottom of the screen. It changes to the actual proportion of the video.
If you want to go back to the previous screen ratio, click < > again.
• live viewer
Check Layout List
To exit the full screen, press the ESC key on the keyboard or click < > at the bottom of the full screen mode.
3. Double-click a channel to display on the layout screen from the camera list.
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live viewer
Change of Layout Channel and Name Real-Time Event Monitoring
1. Click < > after selecting a layout. Real-time events that occurred on the camera can be checked in the live video window and event list.
2. Add or delete channels or rename layouts. ■ AI events are only available for products that support AI.
■ AI events are displayed only after setting event rules. AI event search may have different settings and operation specifications depending on the recorder
3. Click < > to save the changed settings. or camera.
■ Live event monitoring can receive data on only one channel and data can be received only from the camera currently being monitored in live.
Delete Layout
Live > Event
Click < > after selecting the layout to delete.
● : Select a camera.
● : Select an event type.
● / : Open or close the Event list.
■■ When an alarm output occurs, if the event recording is set and the pre-event time and post-event time are set, the event recording is executed
before or after the event according to the set recording method. For more information about event recording settings, refer to the "Setup >
Setting the Recording > Record setup" page in the Table of Contents.
• live viewer
■ To see AI events, set any of the following options as necessary : See the relevant page for detailed setup method.
–– Setup > Event > AI engine
–– Setup > Event > Event setup > Object
–– Setup > Event > Event setup > AI recognition
–– Setup > Event > Event setup > Mask
–– Setup > Event > Event setup > IVA
–– Setup > Event > Event rule setup
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live viewer
Live Screen Menu Camera Video Control
After selecting the desired channel on the split mode, roll the mouse cursor over the screen to see the live screen menu. By using the function icon in the video window, you can easily enable functions such as screenshot, video rotation, and
The live screen menu appears differently depending on the recorder operation status or the type of the registered PTZ control.
camera.
■ Each function may be restricted depending on the type of camera and the user's authority.
Manual trigger
If the event action for <Manual trigger> is set for the selected channel in the "Setup > Event > Event rule
setup" menu, the event rule name will be displayed when you hover the mouse over < >. Click < > to
activate the set event.
RECREC
RECREC
REC 90 90 90 90 90
RECREC REC 90 90 90
RECREC
RECREC
REC 90 90 90 90 90
RECREC
RECREC REC RECREC
REC 90 90 90 90 90 90 90 90
RECREC REC 90 90 90
Manual trigger 1
RECREC
RECREC REC RECREC
REC 90 90 90 90 90 90 90 90
Menu Description
If the event action for <Manual trigger> is set for the selected channel, the event rule name is
Manual trigger
RECREC REC 90 90 90
displayed when you hover the mouse over < >. Click < > to activate the set event.
RECREC REC 90 90 90 90 90
RECREC
Capture
RECREC REC
Capture
90 90 90
90 90 90 You can take a screenshot of the selected channel. Select a channel to capture
RECvideo and click the <
REC 90 90 90 90 90
RECREC
REC
> button.
90 90 90 90 90
The captured image is saved as .png file in the download folder.
PC REC Images can be saved on a PC. 90 90 90
90 90 90 90 90
PC Recording
Instant viewer During monitoring, you can rewind 1 minute before playback.
You can record video on your PC while monitoring.
Microphone Turns the microphone on or off on your PC.
1. Select the desired channel and click the < > button to start PC recording.
If the network camera connected to the selected channel supports the PTZ function, it changes to the 2. To end the PC recording, click the < > button.
PTZ control
PTZ control mode. The recording ends, and the recorded video is saved as .avi file in the download folder.
■ Depending on the camera, the PTZ control function and speed may be different.
• live viewer
REC
REC 90 90
REC
REC 90 90
Microphone Output ● : Click the Digital zoom icon and use the mouse wheel to zoom in or out on the video.
Digital zoom ends when the video screen is reduced to the original size.
90 90
You can turn the microphone of the selected channel on or off in the live screen.
Select the desired channel and click < >. Adjusting the Camera Direction
When you rolls over the mouse to < >, the 8-way key appears, and when the mouse leaves the area of the
direction key, the direction key disappears. You can fine-tune the camera direction by clicking the 8-direction key
REC
once. Keep
90
clicking the arrow keys to move in the desired direction and release the mouse to stop.
To quickly adjust the direction of the camera, click < > and drag. The screen moves quickly in the desired
direction. You can adjust the screen movement speed according to the drag distance.
90
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live viewer
Zoom In Channel Aspect Ratio
You can zoom in or out using the mouse wheel. You can change the aspect ratio of each channel.
If you scroll up using the mouse wheel, the selected video screen is enlarged by 10%, and a thumbnail window is Select the desired channel and click < >.
displayed. It changes to the actual proportion of the video.
■ Scrolling up/down using the mouse wheel will zoom in/out the video screen by 10%.
■ Digital zoom ends when the video screen is reduced to the original size.
■ In PTZ mode, click the < > button to run digital zoom.
REC 90
REC 90
RECREC 90
90
Audio
REC 90
REC 90
You can turn the sound on/off corresponding to the channel in Live mode.
Select the desired channel and click < >.
90
Audio output can only be turned on90 in one channel. The audio output of other channels will be automatically
turned off.
■ If you have configured the audio output settings properly but the audio or voice is not output, check if the connected network camera supports
the sound signal and if you have configured the sound settings as appropriate.
The sound icon can be displayed if the sound signal fails to output from noise.
■ Only the channel where <Audio> is set to <On> in “Setup > Camera > Channel setup” displays the audio icon ( ) in Live mode that
you can use to turn the sound on/off.
Image Rotation
You can rotate the live video screen.
Select the desired channel and click < >.
Each click of the button will rotate the video 90 degrees clockwise.
PTZ Control Menu 1. Register a camera that supports the D-PTZ profile.
If the connected network camera is a PTZ camera, the < > icon is displayed in the camera list. When the ■ In cameras that support the D-PTZ profile, you can use the D-PTZ function.
camera channel is selected, you can control the PTZ. 2. Both cameras that support general PTZ and cameras that support D-PTZ can control the live image using
some of the <PTZ control> function menus.
■ For more information about the supported functions, please refer to the camera manual.
• live viewer
Preset
Preset is a set of saved data specifying the locations of a PTZ camera. A single PTZ camera can save up to 300
locations.
To add a preset
Set the preset position to move the camera, and then select the desired preset to move to the set
Preset
position.
5. Click < > to select the Preset Order to set.
Swing is a monitoring function that moves between two preset points and enables you to trace the 6. Enter the Preset name.
Swing
motion.
7. Click <Save>.
Group The group function enables you to group various presets before calling them in sequence. The preset setting will be saved.
Tour Monitor all the groups created by a user in turn. ■ If you replace a camera that saves your preset settings with a different one, you must configure the preset settings again.
Tracking remembers the trace of movements that you instructed and reproduces it for your
Trace
reference.
Set The preset you set is saved and displayed in the list.
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live viewer
To delete a registered preset Exporting Video
1. Click < >. You can export the recorded video by manually inputting the desired channel, date, and time.
2. Select the preset to delete, and click <Delete>. 1. Click the < > button.
Running Preset
1. Click < >.
■ Depending on the camera's capabilities, only some features may be available. 5. When the export is complete, a confirmation window appears.
■ The exported video is saved as .avi file in the download folder.
• search viewer
1. Select <Time search> in the <Search> menu.
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search viewer
Event search Text Search
You can search for various events by channel. You can search the data input to the POS device connected to the recorder.
1. Select <Event search> in the <Search> menu. 1. Select < Text search> in the <Search> menu.
3. Select a date and time to search. 3. Set the event keywords and search condition.
4. Select an event type. ● Event keyword : You can search for text with preset event keywords. For details, refer to the "Setup > Setting the
Device > Text" page in the Table of Contents.
● Event type options may vary depending on the camera model.
● Text search keyword : Enter the text you want to search.
5. Select the overlap.
● Match with case sensitivity : Searches are case-sensitive when checking.
● It will be displayed when there is overlapped data in one channel by changing the time or time zone at the
● Match whole words : Searches for data that exactly matches the characters entered.
selected time.
4. Select the overlap.
6. Click the <Search> button.
The search results list will be displayed. ● It will be displayed when there is overlapped data in one channel by changing the time or time zone at the
selected time.
● CH : Displays the channel where the event occurred.
● Camera name : Displays the camera name. 5. Click the <Search> button.
The search results list will be displayed.
● Event : Displays the event type of the recorded video.
● Device: Displays the name of the POS device connected to the recorder.
● Time : Displays the start time and end time of the recorded video.
● Keyword: Displays the searched text.
● Playback : Plays the recorded video with an instant viewer.
● CH : Displays the channel where the event occurred.
● Bookmark : Specifies a bookmark for the recorded video.
● Time: Displays the start time of the recorded video.
● Playback : Plays the recorded video with an instant viewer.
● Bookmark : Specifies a bookmark for the recorded video.
• search viewer
1. Select <Bookmark Search> in the <Search> menu.
4. Click the <Search> button. 2. Select the desired list and click <OK>.
The search results list will be displayed.
■ The exported video is saved as .avi file in the download folder.
● Bookmark name: Displays the bookmark name you set.
● Event: Displays the event type of the recorded video. ■ In the <Text search> results, you can also click < > to export to a .csv file.
● CH: Displays the recorded channel.
● Time: Displays the start time and end time of the recorded video.
● Playback : Plays the recorded video with an instant viewer.
● Bookmark: Displays whether bookmarks are specified.
■ Bookmarked images will be stored without being overwritten during repeated recording. However, when the automatic deletion is set, it will be deleted
according to the set period.
■ When the bookmark is released, the video will not be saved. If necessary, before releasing the bookmark, export the video.
■ Up to 100 bookmarks can be specified.
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AI search viewer
If there is AI data recorded by the camera, you can search for images in various conditions such as people, faces, and Person Search
vehicles.
■■ For products that support the AI search function, refer to the "Functions Supported by Model" page.
■ You can specify a bookmark by clicking the bookmark ( ) in the search results list. You can check the specified video in the bookmark search menu.
• AI search viewer
1. Select <Face search> in the <AI search> menu. 1. Select <Vehicle search> in the <AI search>menu.
2. Select a channel to search. 2. Select a channel to search.
3. Select the date and time to search. 3. Select the date and time to search.
8. Click < > to go to the playback screen. 8. Click < > to go to the playback screen.
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AI search viewer
LP Search LPR SEARCH
You can search for vehicle license plates from the recorded data. You can search for the license plate number recognized in the recorded data.
5. Click the <Search> button. 4. Enter the license plate number to search.
The search results list will be displayed. ■ Click < > to see the search guide for license plate number.
● CH : Displays the recorded channel. ■ The option of license plate number entry field is only available on recorder models that support LPR search.
● Camera name : Displays the camera name. 5. Select the overlap.
● Time : Displays the start time of the recorded video. It will be displayed when there is overlapped data in one channel by changing the time or time zone at the selected
● Playback : Plays the recorded video with an instant viewer. time.
● Bookmark : Specifies a bookmark to the recorded video. 6. Click the <Search> button.
The search results list will be displayed.
6. Click < > in the search list to display the instant viewer.
● CH : Displays the recorded channel.
7. Click < > to go to the playback screen.
● Camera name : Displays the camera name.
● LPR : Shows the identified license plate number.
● Time : Displays the start time of the recorded video.
● Playback : Plays the recorded video with an instant viewer.
● Bookmark : Specifies a bookmark to the recorded video.
7. Click < > in the search list to display the instant viewer.
• AI search viewer
2. Select the desired list and click <OK>.
■ The exported video is saved as .avi file in the download folder.
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play
Play Search Results Export Video by Section Setup
You can play the recorded data and export the video you want during playback. You can select the desired section from the time line or search list during video playing and export it to a file.
6. Enter a file name to save, and then click the <OK> button.
106_ play
Play Button Name and Function
Paused state
• play
Playback state
Name Description
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setup viewer
You can configure the Recorder settings remotely on the network. Setting the Camera
You can check a list of cameras that are connected to the Recorder and configure the necessary settings.
Screen Layout of the Setup Viewer For details, refer to the "Setup > Setting the Camera" page in the Table of Contents.
Channel setup
You can register a network camera for each channel and make a connection between them.
● When you click the <Upgrade> button, you can check the camera’s version, upgrade version, and status and
Name Description
upgrade it.
Menu Click each menu to go to the menu screen.
Camera setup
Top menu list Configure the settings or select a parent item to change the existing settings.
You can change the video settings of network cameras registered for each channel by accessing the web viewer.
Sub-menu list Among the sub-menus of selected parent menu, select a desired item to set.
Setup > Camera > Camera setup
Detailed Menu Click desired item's input field to change and enter a desired value.
• setup viewer
universal web will not be able to output an image. You can set the recording profile for a network camera.
– The cam proxy port's default settings are automatically set in sequence as many as the number of channels
supported by Recorder. If you want to change the proxy port, then select the port setup menu.
– 4 channels (10001-10004), 8 channels (10001-10008), 16 channels (10001-10016),
32 channels (10001-10032), 64 channels (10001-10064)
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setup viewer
Remote Setting the Recording
You can set the video profile transmitted to the network and the expansion monitor. For details, refer to the "Setup > Setting the Recording" page in the Table of Contents.
Record Schedule
If you set a recording schedule for a specific date and time, the recording will start at that specific time.
Camera Password
You can change the passwords of all registered cameras at once.
Record Setup
Select a type of the normal/event recording frame rate for each channel.
• setup viewer
usage.
■ AI engine settings are only available on recorder models that support AI recognition.
Event Setup
You can set detailed settings for each channel's event detection mode.
Object detection
You can change the AI object detection event setup.
■ The object detection function is displayed only when connected Wisenet AI camera.
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AI recognition Motion detection
You can change the AI recognition event setup. You can change the settings for motion detection events.
■ Settings and operating specifications may differ depending on the recorder model and camera. ■ Detailed video analysis can be set by accessing the Camera webviewer.
■ Settings and operating specifications may differ depending on the recorder model and camera. ■ Detailed video analysis can be set by accessing the Camera webviewer.
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Video loss detection
You can change the video loss detection event setup.
Alarm Input
You can set the operation of the alarm sensor.
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ONVIF Setup Setting the Device
You can set the camera registered with the Onvif protocol. You can check a list of devices that are connected to the Recorder and configure the necessary settings.
For details, refer to the "Setup > Setting the Device" page in the Table of Contents.
Setup > Event > ONVIF setup
Storage Device
You can check and change the settings related to the data storage device.
Management
You can check a storage device, amount of use, type of use and status of storage device.
Schedule
Whether to output an alarm can be scheduled according to the day and time.
The initial setting will be an event sync, and an alarm will be sent only when an event occurs.
● ARB : Video that was not recorded due to disconnection from the camera can be backed up after the
connection with the camera is re-established.
Press the button and an <Auto recovery backup (ARB)> window is opened.
For details, refer to the "Setup > Setting the Device > Storage Device" page in the Table of Contents.
iSCSI
This function is only available for products that support iSCSI.
When connecting an iSCSI device to the recorder, you can search for the iSCSI device and connect and disconnect
it.
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Monitor
Distributed recording
You can set the information displayed on the monitor as well as the output system.
This function is only available for products that support distributed recording.
By allocating a certain portion of HDDs to each group, you can distribute the amount of recording for optimal Setup > Device > Monitor
saving.
■ If the screen does not work properly, see “Troubleshooting (FAQ)” in the Appendix.
■ The Monitor Setup settings control the monitor connected to the Recorder.
■ Video exceeding the resolution of 1080p will not be displayed from the secondary monitor.
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Text Setting the Network
You can set the POS device text display and event text settings. For details, refer to the "Setup > Setting the Network" page in the Table of Contents.
Relevant values of a POS device connected to Recorder can be set. Setup > Network > IP & Port
IP address
Specify the network connection path.
Event
It is possible to set total amount conditions and keywords to display events of a POS device.
Port
You can configure the protocol related settings.
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■ While using HTTPS, if you want to switch to HTTP, then abnormal operation can take place as the browser contains the setting values. You need
to change the URL to HTTP and reconnect or initialize the cookie setting of the browser.
IP Filtering
802.1x
You can prepare the list of IP address to allow or block accesses to a specific IP address.
When connecting to a network, you can select whether to use the 802.1x protocol and install a corresponding
Setup > Network > IP filtering certificate.
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FTP Event
When an event occurs, you can create settings related to the FTP server to which images will be transferred. You can set the event interval and specify which events the server sends mails for.
Recipient
You can set groups and recipients to receive emails.
E-mail
You can specify the SMTP server that sends a mail if an event occurs and set the recipient group and users.
SMTP
You can set the server that sends mails and specify if you use the authentication process.
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DHCP Server
You can set the network camera IP address and check the details by setting up a DHCP server.
Network
You can set the internal DHCP server and assign an IP address to the network camera.
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Setting the System User
You can configure the various settings of the Recorder system. You can manage users, such as adding or deleting users and granting different authorities for each user.
For details, refer to the "Setup > Setting the System" page in the Table of Contents.
Setup > System > User
Date/Time/Language Administrator
You can check and setup the current Date/Time and time related properties, as well as the language used for the You can change the admin ID or the password.
interface on the screen.
DST
During the summer, Daylight Saving Time (DST) advances clocks one hour forwards from the standard local time
zone.
Language
Select a preferred language for the Recorder.
Holiday
A user can select specific dates as holidays according to their own preferences.
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System Management
You can check the current system version and update to a new version, export data, setting initialization, and
more. Log
You can check the log information related to system, events, and export.
Setup > System > System management
Setup > System > Log
Product information
You can see information of the current system. System log
Check the model name, software version, and MAC address. System related log information such as system startup, system shutdown, and menu setting change can be
You can search for a file from the recorder connected to the PC to perform an upgrade. retrieved.
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Event log
The event log lists recorded events, such as sensor events, camera events, or image losses.
Export log
You can search the user who performed the export and the execution time and details (time, channel, device, file
type).
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H264(1920x1080), NONE
PCs with a lower specification than the recommended below may not fully support forward/backward and
highspeed playback.
PC Specifications
OS Windows 7, 8, 10
Name Description
IIf < > is pushed, it is possible to change to a fisheye installation type. It is possible to
Fisheye view mode select wall/ground/ceiling mode according to the installation place.
The fisheye view mode on the current screen can be changed independently on each split.
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Name Description
Saves the current video's image as in an image file. Supports JPEG file format.
Screen Printout
Prints out the current screen. You should have installed the appropriate printer driver before
you can print out the screen.
A toggle button. Each time you press this button, the audio output will toggle between
/
activated and deactivated.
Audio
You can adjust the volume level from 0 to 100.
Watermark / Press the button to enable file tampering detection, to detect data file forging.
Check the OSD checkbox to display the OSD information on the backup playback screen.
Show OSD Information such as backup date, day of the week, time, model name, and channel number
will be displayed on the screen.
Collapses the time range that is displayed on the range bar of the storage time.
Enlarge/Reduce You can collapse the range bar until the overall range is shortened to 24 hours.
Timeline Enlarges the time range that is displayed on the range bar of the storage time. You can
enlarge the range bar until the overall range is extended to 1 minute.
Playback Control You can adjust the video playback of the timeline.
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1. For alphanumeric inputs, the virtual keyboard window appears.
3. Select <OK>.
Entered word is applied.
■ If you want to enter a special character or uppercase letters, select <Caps lock> or <Shift>.
■ Using the virtual keyboard is the same to a normal keyboard use in your region.
■ Your ID can contain any combination of upper/lowercase alphabet letters and numbers.
SPC-2000 SPC-2001 ■ If the password length is 8 to 9 digits, you can combine at least three different types of the following characters : upper/lowercase alphabets, numbers, and
special characters.
■ If the password length is 10 digits or more, you can combine at least two different types of the following characters : upper/lowercase alphabets, numbers,
Name Description and special characters.
In PTZ mode, the camera can be panned, tilted, and controlled in 8 directions.
Up/Down/Left/ The Web Viewer only supports the PTZ mode.
Right In Screen mode, the top/bottom/left/right tile can be selected.
■ When you press the Near/Far button while controlling with the joystick, you can perform control simultaneously.
Rotation In PTZ mode, the screen is zoomed in when it is rotated clockwise and zoomed out when it is rotated counterclockwise.
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appendix
Troubleshooting
Problem Action
Problem Action
The camera is not connected or the PC fails to connect to the ● Check if the network cable is connected properly.
Live video will be slow or cut off. ● The frame number set for multiple data transmission set in camera or network environment
could differ from the actual rate of transmission. product. ● Ensure that you have set Network - Connection Mode.
Click < > at the bottom of the screen to check the number of incoming frames per ● Check the IP setting of the PC or camera.
channel and the actual number of frames played. ● Try the Ping Test.
When you register a camera, the Live4NVR profile will be created by default. ● Check if there is a different device near the product uses the same IP.
If necessary, go to “Setup > Camera > Profile setup > Edit” and change the number of
frames. I registered a camera, but the web viewer does not show live ● After registering a camera, a user need to edit/save the desired layout, before the screen split
● If you keep seeing video slow down or cut off, then check the network environment or camera video. mode and live screen fit for the setting appears.
condition.
The input camera image is too bright or too dark. ● Check the registered camera settings in “Setup > Camera > Camera setup”.
The system does not turn on and the indicator on the front ● Check if the power supply system is properly connected.
panel does not work at all. ● Check the system for the input voltage from the power source. The time setup window will pop up. ● This message is displayed if there occurs a problem with the time setting of the internal clock
or an error in the clock itself.
● If the problem persists even after you have taken the above actions, check the power supplier
Contact the retailer or the service center for more information.
and replace it with a new one if necessary.
● Check inside if the cables are properly connected. (SMPS, FRONT) The time bar is not displayed in Search mode. ● The timeline can switch between normal and extension mode.
In extension mode, the time bar may not be displayed in the current timeline. Switch to
The video input is okay, but the videos of some channels are ● Check if the camera is properly supplied with power. normal mode or use the left or right button to navigate through the time bar.
not properly displayed or are abnormally displayed (e.g. black ● Check the state of the cable connected to the camera and reconnect it after replacing or
screen, B/W screen). disconnecting it. The "NO HDD" icon and an error message are displayed. ● If you do not format your purchased HDD at all or in a format supported by Recorder, a “NO
HDD” icon ( ) will be displayed at the top left. When the “NO HDD” icon is displayed, go
● Check the video output connecting the camera's Web Viewer.
to “Setup > Device > Storage device” and check the HDD connection status and format the
● Check if the network port is properly connected and the network setting is set correctly. HDD.
● Change the hub supporting Gigabit, it may solves. ● If the problem persists in a normal condition, contact the nearest service center to have the
HDD checked by the service personnel.
The screen displays the logo image repeatedly. ● This may occur from a problem with the main board, or the related software is corrupt.
Contact the nearest service center for more information. I have installed an additional HDD on the Recorder but it does ● See the compatibility list to check if the additional HDD is supported by the Recorder. For the
not recognize the HDD. compatibility list, contact the retailer where you purchased the Recorder.
The Channel button does not work on the Live screen. ● The Channel button does not work if the current screen is in the event monitoring mode.
I have connected an external storage device (USB Memory, USB ● See the compatibility list of external storage devices to check if the connected device is
The cursor will not move to the Start button when I start the ● Check if the channel and the date that you want to play are marked with the V symbol. supported by the Recorder. For the compatibility list, contact the retailer where you purchased
HDD) to the Recorder but the Recorder seems not to recognize
calendar search. Both channel and date should be checked before you can start playing with the Start button. the Recorder.
it.
The screen of the connected monitor is displayed abnormally or ● Check if the necessary cables are connected to the monitor properly.
If I press the ESC key in full screen mode of the Web Viewer, the ● Press the ALT+TAB keys to select 'ACTIVE MOVIE' and press the ESC key again. The system will
not displayed at all. ● Some monitors do not support the Recorder output (HDMI1 or HDMI2/VGA). Check the switch to a normal split mode.
system does not switch to a normal split mode.
monitor resolution.
–– HDMI1 : 3840x2160(30 Hz), 1080P, 720P, 1280x1024 It is difficult to configure the network for default search, export, ● For more information, refer to the user manual.
and router use. ● If you want to check the basics of the product for a quick start, refer to the Quick Guide
–– HDMI2/VGA : 1920x1080, 1280x720, 1280x1024, 1024x768
(export, search).
● Disconnect the monitor cable from the recorder, and connect again.
● If you use the router for network connection, refer to the “Connecting and Setting the
Logo screen on bootup stalls in the < > state. ● The HDD may have problems. Visit your nearest customer service center to check the HDD. Network” of the Quick Guide.
No response controlling PTZ in the live viewer. ● Check the registered Camera if it support PTZ function. I forgot the password. ● Contact the Recorder administrator for help.
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Problem Action Problem Action
Exported data cannot be played on a PC or recorder. ● When setting the file format for exporting, first decide whether the device to be played is a PC ● If the sum of input data for each channel exceeds the limit, the alarm icon and the pop up
In the live screen, the < > icon is displayed and the
or a recorder before setting. window will be displayed. In this case, the channel exceeding the input limit does not record
message window saying “Record data size exceeded limitation. the entire frame, but it records the main frame only (one or two per sec).
● When playing on a PC, the export file format must be SEC.
Only key frames are recorded. Please check the record settings.”
● When playing on a recorder, the export file format must be recorder. ● Set the permitted data limit to higher than the amount of input data entered in the "Setup >
pops up. Record > Record setup" menu.
Recording does not work. ● If your player does not display a Live image at all, that indicates recording does not work so
• appendix
first check if you see an image on the screen. Recording is not performed in accordance with the settings. ● If the recording status displays 'Exceeds the maximum hard disc performance', set the
recording size according to the recording performance specifications for each HDD condition.
● Recording does not work if the recording settings are not properly configured.
For details, refer to the "Setup > Setting the Recording” page in the Table of Contents.
Scheduled Record : Specify a desired time in "Setup > Record > Record schedule".
Recording will start at the specified time. The recording screen will slow down. ● Check whether the recording performance specifications for each HDD condition match the
–– Continuous : Recording will proceed in any conditions at the specified time. actual recording settings.
For details, refer to the "Setup > Setting the Recording” page in the Table of Contents.
–– Event : When an event occurs, recording will perform only if the event is of alarm,
● If the data volume of a video exceeds the playing performance, only the main frame is played.
motion detection and video loss. If there is no event found, recording will not perform.
–– Continuous/Event : If there is no event found, continuous recording will perform. If recording loss persists continuously ● Reset the camera recording profile to let the entire recording bps size fit the recording
Whereas, if an event occurs, event recording will perform. performance for each HDD condition.
For details, refer to the "Setup > Setting the Recording” page in the Table of Contents.
The image quality of the recording data is not good. ● Increase the resolution and quality level in "Setup > Camera > Profile setup > Record". ● Check the HDD status and determine whether inspection or replacement is necessary.
–– Resolution : Select a bigger size when specifying the recording size. For details, refer to the "Setup > Setting the Device > Storage device" page in the Table
The recording image in the CIF format shows a deteriorated quality as it is enlarged of Contents.
from a small-sized image. When registering your camera in PnP mode, if the camera ● If your camera is using a manual IP, the IP bandwidth might not match with the Network 1 IP
–– Frame rate : Set the level of frame rate high. doesn't get registered but the logo keeps loading attempting bandwidth of the recorder. Please set it to the identical IP bandwidth.
● If you increase the resolution and the recording quality, the data size increases accordingly. access. ● If your camera is in DHCP mode, see if the Network 1 port is functioning in the DHCP server of
So the HDD will be filled faster. Overwriting will overwrite the existing data so recording will the recorder.
proceed at a shorter interval.
Frame rate of the actual recording does not match that of ● If multiple profiles were applied to one camera for video transmission, the actual video stream
configured to the camera. can be serviced by the camera at a lower frame rate than specified.
Configure your camera to use one profile for data streaming as possible.
For example, if you set the same profile for recording and network profiles, the actual
recording is made at the specified frame rate.
Still, live video display using split screen mode may apply yet another profile to camera in
accordance with the used screen mode.
Note that allowed limit bitrate for recording / recording settings should be set to be bigger
values than that of camera's feed.
In the recording setting screen, the permitted level for a specific ● If the input data is greater than the permitted level for each channel, it is displayed in orange.
channel is displayed in orange. Set the permitted data limit to higher than the amount of input data.
● If the sum of input data for each channel exceeds the limit, the alarm icon will be displayed. In
this case, the channel exceeding the input limit does not record the entire frame, but it records
the main frame only (one or two per sec).
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