B.Sc.
(IT) - II Sem-IV
BSCIT244 - Paper-IV : PC Maintenance and Troubleshooting
P. Pages : 1 GUG/S/19/1442
Time : Three Hours *1125* Max. Marks : 80
_______________________________________ ______________________________
Notes : 1. All questions are compulsory and carry equal marks.
2. Draw neat and labelled diagram and use supporting data wherever necessary.
3. Avoid vague answers and write specific answer related to question.
1. Either
a) What is preventive maintenance? Explain about hardware and software maintenance of 8
computer?
b) Explain active and passive maintenance? How temperature and dust affects on PC 8
performance.
OR
c) Explain in detail how following factors affects on PC performance. 8
i) Humidity ii) Corrosion iii) Heat and temperature
d) Explain software maintenance of PC. 8
2. Either
a) Write steps for installation of memory? Explain about RAM and ROM in detail. 8
b) Explain history of CPU? Explain the terminology used in CPU. 8
OR
c) Explain working of CRT. 8
d) Write the installation steps of video card? Explain about Refresh Rate of PC system. 8
3. Either
a) Write steps for installation of operating system in PC? 8
b) Write steps for installation of CD-ROM. 8
OR
c) Write steps for installation of front Panel indicator and speakers? 8
d) Explain about IDE, SATA, SCSI hard drives. 8
4. Either
a) Explain in details common printer problems. 8
b) Explain different types of PC faults? How will you troubleshoot power supply problems. 8
OR
c) Explain how to troubleshoot keyboard, mouse, front panel indicator. 8
d) Explain which types of tools are used in Diagnostic purpose in maintenance of PC. 8
5. Solve all the questions.
a) What is EMI Electrostatic discharge control? How it will be eliminated. 4
b) Write the steps for adjusting display setting in windows. 4
c) Write steps for installation of modem. 4
d) Explain how to troubleshoot display problem. 4
*********
GUG/S/19/1442 1 P.T.O
