Social Health Authority
Registration Through ussd
1 USSD Registration 5 Employment Status
To get started on Social Health Once done with pin set up, you will
Authority (SHA) dial *147# be asked to choose your
employment status by entering
one of the following options:
2 User Verification
1 for Employed
Enter your Kenyan ID number 2 for Self-employed
and click “Send” 3 for Unemployed
6 Civil Status
3 Self On boarding You will receive a
On completing your employment
You will be prompted to choose welcoming message from
status, declare your civil status by
one of the following options: Social Health Authority
entering one of the following
(SHA)
1 to proceed options:
2 to decline
1 for Single
3 to get the Terms & Conditions
link 2 for Married
4 to get privacy policy link 3 for Divorced
0 to go back 4 for Widow
6 for Widower
0 to go Back
4 Pin Setup
To ensure account security, 7 Disability Declaration
please set up a four-digit PIN To specify whether you are Person
and confirm it. With Disability (PWD), select one of
the following options:
1 for Yes
2 for No
0 to go Back
1. What is the Social Health Authority?
The National Health Insurance Fund (NHIF) is transitioning to the Social Health Authority (SHA) and will from 1st October 2024
manage social health insurance in Kenya.
2. Why was SHA created?
SHA was created to reduce financial hardships due to hospital bills and ease the financial burden for contributors.
3. What is the difference between SHA and NHIF?
The Social Health Authority (SHA) is an improvement of the National Health Insurance Fund (NHIF) and will manage three different
funds instead of one.
4. What are the 3 funds that SHA will manage?
• Primary Health Care Fund – Government funded for basic health services. Primary care caters for services provided in
dispensaries and health centres
• Social Health Insurance Fund - for broader health insurance coverage.
• Emergency, Chronic, and Critical Illness Fund – Government funded for serious and urgent health conditions.
• What Benefits Can I Get When I Sign Up?
- Road rescue services
- Accident and emergency services
- Outpatient care services
- Inpatient care services
- Maternal, newborn and child health services
- Kidney care therapies
- Mental wellness and rehabilitation services
- Surgery procedures (operations) including transplants
- Cancer treatment services
- Medical imaging and other diagnostic services
- Overseas Treatment
REGISTRATION
1. Who needs to register for SHA?
Any person who lives in Kenya should register with SHA. This includes both Kenyan citizens, residents, and refugees.
2. How do I register with SHA?
There are several options for registration:
• Self-registration by dialling *147# on your mobile phone and follow the prompts.
• Self-registration using the SHA portal at www.sha.go.ke
• Assisted registration by your Community Health Promoter (CHP)
• Visit a SHA branch or Huduma centre near you
Dial Toll free number 0800 720 601 or email [email protected]
Follow us: Facebook: Social Health Authority X: @_shakenya Youtube: @ socialhealthauthority
To register, dial *147 # or visit
www.sha.go.ke
