2011-E-CAT-NE04-07.

NOVEMBER EXAMINATION 2020

COMPUTER APPLICATIONS TECHNOLOGY 2/2

GRADE 11

TASK 7.2

Note:
• The answer paper MUST be submitted electronically.
• The learner answers the paper as set out in the instructions (folio page
and/or answer sheet / addendum / fill-in questions).
• The approved invigilator downloads the unique barcoded cover page
from my.Impaq, signs it and uploads it with the answer paper only on
my.Impaq.
• The learner must clearly number each folio page.
• The approved invigilator must make sure the pages of the answer paper
are in the correct order and scan it in the correct order.

Courier to Impaq
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Tel. no. 087 405 2233

This paper consists of 13 pages © Impaq

 November Examination 2020
G11 ~ Computer Applications Technology P2/2

COMPUTER APPLICATIONS TECHNOLOGY

PAPER 2/2: THEORY
GRADE 11
NOVEMBER EXAMINATION

EXAMINER: M. du Preez TIME: 3 hours

MODERATOR: E. Riekert TOTAL: 150

INSTRUCTIONS

1. This paper consists of THREE sections and NINE questions:

1.1 Section A: Contextual questions
1.2 Section B: Longer questions
1.3 Section C: Integrated questions
2. Read through the whole paper before you start.
3. Answer all the questions.
4. Number your answers as indicated.
5. Write neatly and legibly.
6. Rule off after each question.
7. Only use a blue ballpoint pen.

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SECTION A: CONTEXTUAL QUESTIONS

QUESTION 1

Multiple-choice questions. Four options are provided as possible answers to each

of the questions below. Choose the correct answer and only write the letter (A – D)
next to the question number (1.1 – 1.10), e.g. 1.11 D.

1.1 Which ONE of the following can be used as a form of biometric input?
A Voice
B Stylus
C Braille
D Bandwidth

1.2 The POWER function (3,2) will return the following value:
A 6
B 9
C 5
D 12

1.3 Which ONE of the following will return an error message in Excel?
A =Sum(B2:B10)
B =AVG([Total])
C =Large(A2:A10,2)
D =Average(A2:A10)

1.4 Which ONE of the following will NOT be considered as an option to overcome
compatibility issues?
A Upgrade the software.
B Reinstall the software.
C Import the data into a file so that it can be opened in other programs.
D Save the document in a different format.

1.5 Which TWO devices are combined and can then be classified as a phablet?
A Smartphone and netbook
B Tablet and cell phone
C Smartphone and tablet
D Smartphone and laptop

1.6 The typography of a website refers to:

A The presence of spelling errors
B Where the pictures are placed
C The quality of the information on the websites
D How the paragraphs and text are placed on the page

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1.7 Which email account is an example of an online email service?

A [email protected]
B [email protected]
C [email protected]
D All of the above

1.8 Which key should be used to prevent two words that occur immediately after each
other from being separated on two lines?
A Hard enter
B Soft enter
C Tab key
D Hard space

1.9 Choose the best search string to use in Windows Explorer to find ‘Adobe Reader’
files.
A Adobe.*
B ????.pda
C *.pdf
D *Adobe Acrobat*

1.10 Which ONE of the following is the MOST essential part of a database application?
A Table
B Form
C Query
D Report
(10 x 1) = (10)

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QUESTION 2

Match the descriptions in column B to the words/terms in column A. Only write

down the correct letter (A – M) next to the question number (2.1 – 2.10), e.g. 2.11 N.

Column A Column B
2.1 GPS A. Technology used to connect to the internet
through a cellular network.
2.2 UPS B. A hardware component associated with RAM.
2.3 DIMM C. Unit or specification used to indicate the
resolution of a printer or scanner.
2.4 DPI D. A technology that allows voice communication in
a program like Skype.
2.5 3G E. An app or function of a smartphone that you can
use to determine location if you are in a foreign
city.
2.6 MP F. Name of the injury sustained by repetitive fast
work, like regular text messages.
2.7 ROM G. A technology that sends automatic notices about
updated content of webpages to a user without
the user having to search for it on each web
page.
2.8 RSI H. A device that can be used to connect a
computer to a LAN.
2.9 VoIP I. The specification to be used in an advertisement
for the maximum resolution of a digital camera.

2.10 RSS J. Language that is used to describe what a web

page should look like.
K. A special disc on the motherboard that contains
the instructions needed to get the computer
ready when it is switched on.
L. A file format that is used to store documents that
cannot be changed.
M. A device that can be used to protect a computer
against blackouts and power surges.
(10 x 1) = (10)

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QUESTION 3

Are the following statements true or false? If the statement is false, correct the
statement to make it true. Only write down the correct answer (true or false and the
correct statement) next to the question number (3.1 – 3.5), e.g. 3.6 False. The keyboard
shortcut for help is F1.

3.1 Mail merge does not directly relate to email.

3.2 In a database application a query is created so that a user can easily import
information in a table.

3.3 A proxy server ensures that computers in a network can connect to that network.

3.4 When you enable the Hidden attribute on a file, the user cannot make any changes on
the file.

3.5 The COUNTA spreadsheet function counts how many cells contain a specific set of
text values.
(5 x 1) = (5)
[25]

TOTAL SECTION A: 25

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SECTION B

QUESTION 4: SYSTEMS TECHNOLOGIES

4.1 New computers must be purchased. Two quotations were received and you must
decide which type of computer would be best suited to your requirements.
Determine which would be the best choice.

Computer A Computer B
Acer Veriton M460 L40-17O TOSHIBA Satellite
Desktop Computer Series L40-17O
• Intel Pentium Dual-Core LGA775 • Intel Celeron M Processor M540
Processor E2180 2.0 GHz 1 MB 1.86 GHz 1 MB L2 Cache3 533 MHz
800 MHz FSB
FSB • 512 MB DDR2-667 SO-DIMM
• 1 TB SATAII 7200 rpm HDD memory
• 1 GB DDR2 • DVD/RW super multi-writer optical
• DVD writer DVD-RW optical drive drive
• Onboard graphics • 500 GB SATA 5400 rpm HDD
• Gigabit LAN • 15.4” WXGA Truebright LCD TFT
• Microsoft Windows 10 Pro display
• Standard 3-year, carry-in warranty • 802.11g/b/n WLAN
• USB optical mouse and keyboard • 56K Modem
• Monitor NOT included • Intel GMA X3100 up to 358 MB
• Kaspersky AV installed shared graphics
• Microsoft Office 2016 Student • No operating system
• 1-Year international warranty
• Microsoft Office 2016 Professional

4.1.1 Which company makes the Central Processing Unit (CPU) in both
advertisements? (1)
4.1.2 Computer A refers to ‘Dual-Core’. What does it mean? (1)
4.1.3 What is the size of the primary memory of Computer A? How does it
compare to that of Computer B? (2)
4.1.4 Consider the application programs that are included with each computer.
Which computer system will have the best Office suite? Motivate your
answer by discussing the difference between the two suites. (3)
4.1.5 Which antivirus program is included? (1)
4.1.6 The office staff has heard of a LAN before, but the specifications are a
WLAN. Explain the difference between the two. Also indicate in your
answer what WLAN stands for. (4)
4.1.7 One of the staff members is almost blind. Name ONE device that he can
use to enable him to work on a computer. (1)

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4.2 Online storage is becoming a popular option for backups. Give TWO advantages
of online storage. (2)

4.3 One of the staff members made backups of all his files and stored it in a separate
folder on the same hard drive.
4.3.1 Give TWO reasons why this is not a good idea. (2)
4.3.2 Describe briefly what a better strategy would be to ensure that the backup
will be safe. (1)
4.3.3 Who is responsible for the backup and safety of your data when you use
cloud storage? (1)

4.4 Explain the difference between backup and archiving by referring to each one’s
purpose. (2)

4.5 What does it mean to burn a DVD? (1)

4.6 The latest smartphones have no physical keyboards and work only with
touchscreens as their sole method of input.
4.6.1 Give TWO advantages of touchscreens. (2)
4.6.2 Give ONE disadvantage of touchscreens. (1)

4.7 You want to install the applications you have purchased on the computer.
4.7.1 Give TWO hardware requirements that a computer must meet in order to
use a certain program. (2)
4.7.2 You have installed the wrong program and want to remove it. How would
you remove the program from the computer? (1)
4.7.3 You want to hide a file on your computer, which contains important
information, so that it cannot be seen in the file management program.
What function of the file management program can you use? (1)
[29]

QUESTION 5: NETWORK TECHNOLOGIES

5.1 The office staff are considering setting up an intranet.

5.1.1 Explain what an intranet is. (2)
5.1.2 Can staff members from other companies get access to the intranet?
Briefly motivate your answer. (2)

5.2 A network consists of a group of computers that are linked to a server.

5.2.1 Briefly describe the main function of a server in a network. (1)
5.2.2 What does the switch do in a network? (1)

5.3 You are exposed to viruses and other malicious software when using the internet.
5.3.1 How do you find and delete viruses on your computer? (1)

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5.3.2 Can adware be known as malicious software? Motivate your answer by

explaining what adware does. (2)
5.3.3 How does spyware end up on your computer? (1)

5.4 Most people use the internet daily.

5.4.1 Explain the difference between ADSL and mobile internet. (2)
5.4.2 Briefly explain how a hotspot in a restaurant works. (1)

5.5 Give TWO advantages of buying at an online store, except for possible lower
prices. (2)
[15]

QUESTION 6: INFORMATION MANAGEMENT

6.1 Discuss the difference between open and closed questions. (2)

6.2 Name TWO advantages for the use of questionnaires/surveys. (2)

6.3 Describe TWO good practices for formulating questions in a questionnaire. (2)

6.4 What is a sample group and why is it important for surveys? (2)

6.5 Name any TWO different ways of conducting surveys. (2)

[10]

QUESTION 7: SOCIAL IMPLICATIONS

7.1 What can be done to keep data from being stolen? (2)

7.2 Most organisations have an acceptable usage policy (AUP) for their computer
facilities.
7.2.1 Briefly explain the function of an AUP. (1)
7.2.2 Name TWO items that would typically be included in an AUP. (2)

7.3 Technology has a dark side and not everybody uses it with good intentions.
7.3.1 Explain the term ‘social engineering’. (1)
7.3.2 Give THREE ways in which emails are used for social manipulation. (3)
7.3.3 Why is it difficult to stop such online crimes? (1)

7.4 The geotagging function of modern cameras is useful for most people nowadays.
Explain what geotagging is. (1)

7.5 Ransomware is a kind of malicious software. Explain what ransomware is. (2)

7.6 What does Internet of Things (IoT) refer to? (1)

[14]

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QUESTION 8: SOLUTION DEVELOPMENT

8.1 A friend has set up a database to keep all his friends’ contact details. An extract of
the database table is provided below:

Surname Name Grade Cell no. Facebook WhatsApp

Appel Willem 10 0834712321 Y N
Baatjies Magda 11 0835681247 Y Y
Moodley Tiodan 12 0720868712 N N
Solute Simba 12 0731138432 Y N

8.1.1 Explain what a primary key in the context of a database is and indicate
which field in this table would be suitable for a primary key. (2)

8.1.2 Your friend has created the following query to create an alphabetical list of
all her friends in Grade 11 and 12 belonging to both WhatsApp and
Facebook. List all the reasons why the query below will not produce the
required records. (4)

8.2 In word processing, explain how you can display one page of a document that is in
portrait format, in landscape format. (It is not expected of you to go to specific tabs
or menu options in your answer.) (2)

8.3 You created a document in Microsoft Office 2016 and a lot of effort had been made
to properly format the headings and subheadings in styles. The document must be
emailed to someone, but you do not know if the person has Microsoft Word installed
on his computer. Someone suggested that you save the document as a plain text
file.
8.3.1 Which program can be used to open the text file if the person receiving the
file does not have a word processor installed? (1)
8.3.2 Give ONE reason why you would not want to save the file as a text file. (1)
8.3.3 Give ONE advantage of using built-in styles to format a document. (1)

8.4 The personnel manager requests that the staff set up a budget. What application
program is already used in offices to create spreadsheets? (1)

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8.5 The manager is busy setting up the budget. He encountered the following two
error messages:

8.5.1 What is the meaning of the error message in cell A1 and how can it be
corrected? (2)

8.5.2 What is the meaning of the error message in cell B1? (1)

8.6 The manager wants to print the budget on one page, but the print preview shows
that it does not fit on one page. Explain to him TWO ways of how the problem can
be solved. (2)

8.7 Study the screenshot below. The manager must calculate the lowest cost. What
function must he type in cell B6? Write down the full function. (1)

8.8 Explain why the following tag in HTML will not work correctly:
<b>Welcome to my webpage. <b/> (1)

8.9 Correct the following HTML code:

<p align=”centre”> (1)
[20]

TOTAL SECTION B: 88

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SECTION C

QUESTION 9: INTEGRATION

9.1 You decided to use Google’s Gmail for your emails. You father suggested you
rather use Microsoft Outlook. Explain the difference between the two by referring
to web-based and ISP-based email. (4)

9.2 Below are some problems that appear frequently. Give TWO possible solutions for
each problem.
9.2.1 The CD or DVD cannot read. (2)
9.2.2 The CD or DVD cannot write. (2)
9.2.3 A flash drive gives a message that it cannot be formatted while you know
there is definitely data on it. (2)
9.2.4 Disc defragmentation. (2)

9.3 One way to free up space on a hard drive is to use the Disc Cleanup utility. List
one other way the Disc Cleanup utility program will help to free up more space on
the hard drive. (1)

9.4 You want to set up a web page to market your business and give information.
Name THREE ways to improve the readability of a web page. (3)

9.5 The office manager had installed multimedia and communications software on all
computers. The function of multimedia software is to create or view multimedia
content. Multimedia content combines text, sound, images, drawings, animations
and movies to convey ideas and concepts to others.
9.5.1 Explain the function of communication software. (1)
9.5.2 Give an example of browser software. (1)

9.6 One of the staff members says that virtually all programs have errors. Explain what
a program error (bug) is. (1)

9.7 Explain to the office manager why it is a good idea to have a UPS. (1)

9.8 Name TWO ways to protect equipment against theft. (2)

9.9 Explain the difference between ‘plug and play’ and a driver program. (2)

9.10 The office manager will be using the internet for online banking. Give TWO
advantages of online banking. (2)

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9.11 The office manager is interested in Bitcoins.

9.11.1 Explain what Bitcoins are. (2)
9.11.2 Write the name of any Bitcoin app. (1)

9.12 What is the main input device on a tablet? (1)

9.13 The office manager mentioned that many people registered on a social network.
9.13.1 What is a social network? Name TWO examples. (3)
9.13.2 Name TWO advantages of a social network. (2)

9.14 Name TWO advantages of interactive whiteboards. (2)

[37]

TOTAL SECTION C: 37

GRAND TOTAL: 150

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