Compensation Management SOLUTI
Compensation Management SOLUTI
*HRMT3501*
CODE: (HRMT3501)
DURATION: 3 HOURS
INSTRUCTIONS:
SECTION A
Instructions: On the computerized answer sheet provided, shade the letter that corresponds
with the most appropriate response for each of the following.
1. In addressing his first staff meeting, the new CEO referred to their compensation
package. Which of the following was he NOT referring to?
A. Basic salary
B. Benefits
C. Redundancy payments
D. Bonuses
A. basic salary
B. training
C. paid time off
D. health and security
3. Which of the following would not be CORRECT? Companies who offer incentive
compensation schemes to the employees, devise a method where ___________.
A. Men and women doing similar work must be paid the same wages
B. No special considerations must be given to a woman because of pregnancy
C. Cases of inequality in pay must be investigated by a Ministry of Labour “referee”
D. Punishment for an offence against this law involves a fine of $200 or a prison
sentence of up to 12 months
5. Under the Minimum Wage Act, which of the following is NOT the prerogative of the
Minister of Labour?
A. Regulate minimum wages and working conditions for any category of worker
B. Vary or cancel existing minimum wage
C. Summon company witnesses to testify in regard to company policy on wages
D. Permit any category of worker to be exempt from to the act
6. Under the Minimum Wage Act, the person or persons designated to investigate reported
infringements of the law is/are:
7. A woman who qualifies for Maternity Leave is entitled to __________ weeks’ pay.
A. 12
B. 24
C. 8
D. 14
8. Which of the following would exclude a woman from receiving Maternity Leave?
A. Being under 18
B. Having received leave two times already
C. Giving birth to a still born baby
D. Being unmarried
9. Marcia, who had been working at her new job for ten months, was not granted the two
weeks holiday pay that she urgently needed to fly to Florida to see her sick mother. Why?
10. Mrs. Jones is livid. Her employer sold out his business to a foreigner, and her department
was eliminated. Her new employer made her an offer, but she was so angry that she just
turned it down without really hearing what he had said. Now, she is being told that there
is no redundancy for her. Why is this?
11. The Government of Jamaica has announced a $2.7 billion redundancy package for all
workers in the sugar industry even though it is being bought out by Infinity Bio-Energy
Limited. Why are all the workers getting redundancy? Because:
A. having duties or responsibilities that are substantially similar in kind, quantity and
amount
B. performing under substantially similar conditions
C. doing exactly the same work as a man
D. requiring substantially similar qualifications, degree of skill and effort
13. Mrs. Isaacs has worked with Company X, in Montego Bay, for over 13 months, and has
just taken her first maternity leave. When she returned to work on Monday, she was
upset because another employee was at her desk and was furious when the HR manager
in Kingston told her that her job had been filled. Which part of the law had Mrs. Isaacs
ignored?
14. HR manager Nelson meets with the newly formed pay policy committee and reminds
them of some of the issues to be considered in setting policies. Which of the following is
NOT of major significance to the task at hand?
15. Establishing a Pay Policy in a company provides all the following EXCEPT:
17. Which of the following is the MAJOR reason for conducting a salary survey in an
organization? To ensure that compensation policies:
18. The types of jobs selected for inclusion in the salary survey are:
24. The company’s compensation system is designed to do all of the following EXCEPT:
25. The type of compensation that is most likely to encourage high productivity is:
26. Considerations to be borne in mind in designing effective pay plans include the:
A. i, ii and iii
B. ii iii and iv
C. i, ii, iii and iv
D. i, iii and iv
27. The incentive that focuses on waste reduction, quality improvement and lower labour
costs is known as a:
A. gainsharing plan
B. ESOP
C. profit sharing plan
D. individual incentive plan
28. The gainsharing plan that pays a bonus to workers who are able to add production value
to the items they manufacture is called:
A. Scanlon plan
B. Improshare
C. Rucker plan
D. Earnings-at-Risk Plan
29. The plan that rewards workers who are able to produce an item in less than estimated
time is called the:
A. Scanlon Plan
B. Improshare
C. Rucker Plan
D. Earnings-at-Risk Plan
30. A promise to pay more to the worker who produces more is called a/an:
A. bonus
B. incentive
C. salary
D. profit sharing plan
31. The salesman, who DOES NOT earn any salary apart from the percentage of the selling
cost agreed upon with the company, is earning:
A. straight commission
B. commission
C. incentive pay
D. straight piecework
32. The mechanic who charges you X$ per hour on a job estimated to take 2 hrs, but then
completes the job in 1 hr is experiencing an incentive using the ___________ plan.
A. commission
B. piecework
C. standard hour
D. merrick system
33. Mrs. Smith works at the Sunbeam Garment Factory and she is paid for each pair of shorts
that she completes. On a good day Mrs. Smith can complete 75 shorts, but on average she
does only 50. The company contracts to pay $30.00 for the first 40 shorts completed and
$45 for each shorts over and above the 40 completed. This incentive programme is called
the:
A. Bedeaux Plan
B. Taylor Plan
C. Merrick System
D. Straight Piecework plan
34. Mr. Taylor performed exceptionally well in ensuring that the exhibition at the National
Arena came off with a bang. In his pay envelope at the end of the month he was surprised
and delighted to find a second cheque for a sizeable amount in recognition of his hard
work. This incentive is called a:
A. Gantt plan
B. reward
C. straight bonus
D. spot Bonus
35. At Lynmouth’s Funeral Home, the proposed incentive plan for workers has gone
desperately awry, and workers are threatening to strike if a change is not made. Which of
the following is a MAJOR common pitfall in developing incentive programmes?
36. The motivation theorist who proposed a theory that workers will only extend added effort
if they are convinced of the validity of the award offered, is called:
A. Vroom
B. Adams
C. Hertzbers
D. Maslow
37. Where workers perceive that others, doing the same work as them, are receiving more
pay than themselves, they:
38. Mr. Phillips was caught removing telephone wire from the C&W property without
permission. He was thereafter asked to leave the company. This can be described as:
A. redundancy
B. termination
C. dismissal
D. severance
39. Jack’s Café has been losing money for the past 5 months and they have decided to ask 3
members of staff to leave, after which they re-structure and redistribute tasks. The
workers have been:
A. dismissed
B. terminated by way of redundancy
C. terminated for cause
D. laid off
40. For the past 3 months, workers at the Moonstone Hotel have NOT been called out for
work. Business is slow and the CEO has ____________ until business picks up.
41. Workers have gone on strike in support of Ms. Matthews. The Hope Factory has parted
company with her because she is very quarrelsome and frequently is disrespectful to her
supervisor. Yesterday, in front of all the junior staff, Ms. Matthews decided to ‘trace off’
Miss Clarke when she asked her to receive some goods brought in by the provider. Which
of the following are NOT grounds for immediate dismissal?
A. Gross insubordination
B. Fighting on the job
C. Peddling drugs on the job
D. Disagreeing with one’s supervisor
42. A worker who has experienced sexual harassment from her manager may:
44. The document in the organization that lays out the actions to be taken against workers
who engage in unacceptable behaviours at work is called the:
A. grievance procedure
B. disciplinary code
C. code of ethics
D. behaviour policy
46. Miss Knowles was hired from her home in Negril. Upon terminating her services at 5.30
p. m, Ms. Knowles’ employer in Kingston is required to give her bus fare to:
47. Which of the following is NOT true? Whether having been terminated for cause or for
redundancy, a worker may:
A. To increase efficiency
B. To encourage effectiveness
C. To get rid of unproductive workers
D. To free up cash for the purchase of equipment
49. Workers involved in a merger and who have been offered similar reasonable jobs in the
new company will ___________Which is NOT correct?
50. Having contributed to a government pension scheme for the required number of years, a
woman is entitled to receive her pension at the age of ___________ years.
A. 50
B. 60
C. 65
D. 55
(Total 50 marks)
END OF SECTION A
*HRMT3501*
CODE: (HRMT3501)
DURATION: 3 HOURS
INSTRUCTIONS:
SECTION B
Question 1
Curiott & Company manufactures a new brand of fertilizer using organic products available in
Jamaica. It aims to replace the demand for foreign chemical fertilizer, but at the present
productivity is low.
(b) explain how to establish an ESOP and a Scanlon Plan in a company (10 marks)
(d) recommend, with reasons, one (1) of these plans to the CEO (3 marks)
(Total 25 marks)
Question 2
The employees at Hopeton Trading Company have been restive for the past 2 years. They
complain about pay, but they also complain that there is no pay policy in the company which
results in all manner of inequities in the compensation package and administration.
As HR manager, make a presentation to the CEO of the company in which you seek his approval
for the pay policy that you have developed.
(a) Explain what is a “pay policy” and the methodology used in its development. (5 marks)
(b) Discuss issues to be considered in the development of a pay policy. (10 marks)
(c) Discuss the benefits and disadvantages to a company in having a Pay policy. (10 marks)
(Total 25 marks)
Question 3
“Compensation is the most important motivating factor for employees, and high levels of
compensation are sure to result in high levels of productivity”
Discuss this statement making reference to existing research on the matter, and giving examples
to support your views.
(Total 25 marks)
Question 4
McIntyre’s Auto Supplies and Maintenance employs over 200 workers and is facing the
likelihood of legal action for unfair, and gender prejudiced compensation practices. The HR has
finally persuaded the owner to permit her to conduct a Job Evaluation which should appease the
workers.
(a) Explain to the owner what a Job Evaluation is, and discuss the benefits and any
drawbacks that the company might experience from its implementation
(7 marks)
(c) Describe clearly, one (1) job evaluation method that would be suitable to an
organization of this size (10 marks)
(Total 25 marks)
END OF EXAMINATION
THE COUNCIL OF COMMUNITY COLLEGES OF JAMAICA
DATE:
TIME:
DURATION: 3 HOURS
SOLUTIONS SECTION A
1 C 11 A 21 A 31 A 41 D
2 A 12 C 22 C 32 C 42 A
3 D 13 B 23 D 33 B 43 A
4 B 14 C 24 C 34 D 44 B
5 C 15 C 25 B 35 B 45 D
6 C 16 D 26 C 36 A 46 C
7 C 17 A 27 A 37 B 47 C
8 A 18 B 28 C 38 C 48 C
9 B 19 A 29 B 39 B 49 A
10 D 20 D 30 B 40 B 50 B
SECTION B
Question 1
Gainsharing: company benefits from savings made by way of increased quality, decreased waste
and lowered labour costs
Profit sharing – a system whereby workers may be permitted to share in the profits make by the
company, in the form of and ESOP or earning’s at risk plan. Both are expected to encourage
greated productivity and commitment to the company.
(b) explain how to establish and ESOP and a Scanlon Plan in a company
( 10 marks)
ESOP: company to set aside number of shares to be make available to workers who have been
with the company X # of years and are at Y level. Shares are sold to employees at a particular
time for a lower than market rate. Shares must remain in the ESOP for a given number of years
through a process known as “vesting”…. After this the shares may be sold by the employee at
market rates to market buyers. Sale of an ESOP does not attract tax.
SCANLON: With the blessing of the CEO, the HR Mgr gens up enthusiasm for the introduction
of a Scanlon plan… explaining the benefit or bonus that it will bring to the worker.
(ii) and EIT or Employee committee consisting of workers and union members. They
will collect suggestions from workers on ways to save, investigate the schemes and refer
the most suitable ones to the oversight committee. When the project is passed they will
meet with staff on regular period to iron out problems faced in seeking to save
At the end of the year, or six months, the calculations are done to determine the level of savings
attracted by the problem-solving activates agreed on. 75% of the savings is to be shared equally
among those workers participating in the department, and 25% goes to the company as a hedge
against future problems.
Benefit of ESOP: gives security to older workers who may use it as a pension insurance.
Encourages loyalty to a company in which one has shares; encourages worker to think like an
owner and change his or thinking about he company
Disadvantages: expensive to administer, only makes sense in a Large company where shares are
valuable. Vesting period makes them long term incentives that cannot immediately by turned
into liquidity in the case of an emergency.
(d) recommend, with reasons, ONE of these plans to the CEO. (3 marks)
Reason for one Suggest Scanlon to CEO… Any good reasons accepted
Question 2
As HR manager, make a presentation to the CEO of the company in which you seek his
approval for the pay policy that you have developed.
(a) Explain what is a “pay policy” and the methodology used in its development
(5 marks)
Pay Policy: Document created and posted on intranet, copy given to all staff, explaining the
company’s position on compensation and how existing policies can be changed.
Methodology: Use the committee method with representatives from all levels of company so
that (a) they may understand what is a pay policy, and that their major concerns may be
reflected there in.
Pay related Issues: policy governing type of compensation used;; how the amounts are to
be arrived at, whether to lead, lag or match, secret or open pay, seniority based or
performance driven, types of benefits to be offered and how they are to be achieved, ratio of
base to variable pay, criteria for measuring work done.’ External vs internal equity, Impact
of environment
on compensation., legality of policies, payment days, use of credit card, lodgement of
salaries, Statutory deductions Ect
Question 3
“Compensation is the most important motivating factor for employees, and high levels of
compensation are sure to result in high levels of productivity”
Discuss this statement making reference to existing research on the matter, and giving
examples to support your views. (25 marks)
Introduction: 5 marks
Motivation: Not the most important: Hertzberg views it as a dissatisfier, while he sees
achievement, promotion, the job itself as more effective motivators. Adams speaks to equity and
the fact that money does not motivate… if one does not perceive that your compensation is fair.
It is even said that if we perceive that we are being over paid, one will make an effort to
overcompensate.
Maslow speaks of making supreme efforts, not just for money but also for respect, and to fit in to
a group of society which one believes to be beneficial. Even Maslow’s views on self-
actualization speck to the need to feel good about one’s self, rather than just earn lots of money.
Carl Stone’s research in Ja, while it does not refute the importance of compensation, found that
workers were more interested in avenues for promotion and advancement than just straight
money
Value of money as a motivator: speak of the social capital achieved from earning good wages
and give examples to show its importance.
Productivity is not always achieved with the increase of compensation. One’s expenses increase
with higher wages and persons find more to do with their time than just attend work…Initial
euphoria wears off and worker becomes accustomed to live at the higher wage. Compares
himself against persons in a higher wage bracket and the package does not look so good.
Question 4
(a) Explain to the owner what a Job Evaluation is, and discuss the benefits and
any drawbacks that the company might experience from its implementation (7
marks)
Job Evaluation: Job evaluation is a systematic process that you can use to determine the
relative level, importance, complexity, and value of each job in your organization. With a
successful job evaluation system, you can compare each job to other jobs within the
organization. The end product of a Job Evaluation will be a scientifically derived ranking of the
jobs in the section of the organization that has been evaluated.
Job evaluators often assess jobs based on these factors:
← Qualifications or Training level requirements
← Knowledge and skills requirements
← Complexity of tasks
← Interaction with various levels of the organization
← Problem-solving and independent judgment
← Accountability and responsibility
← Decision-making authority
← Degree of supervision required
← Cross-training requirements
← Working conditions
← Degree of difficulty in filling job
.
Benefits to be gained: internal equity… fair and just ranking of jobs, defensible in court,
use of universal evaluation methods and instruments makes it globally acceptable. In a
globalized economy where there is a diverse workforce, it reduces suspicion about the
fairness of the job situation. Process involves workers and so creates buy in to the notion
that compensation is fair. Compensable factors should reflect the focus o the company and
help to improve its running.
Disadvantages: Expensive, time consuming, but benefits out weigh the disadvantages
Set up JE committee. Determine the type of method to be used, select the bench mark jobs,
create the questionnaire if necessary. (1st step in JE = Job Analysis). The standard steps in job
evaluation include:
1. Introduce the concept of job evaluation.
2. Obtain management approval for the evaluation.
3. Train the job evaluation selection team.
4. Review and select the job evaluation method.
5. Gather information on all internal jobs.
6. Use information to fully expand job descriptions. (if the company has recently carried
out a Job Analysis, this may be omitted)
7. Use the selected job evaluation method to rank jobs hierarchically or in groups.
8. Link the ranked jobs with your compensation system or develop a new system.
9. Implement the job evaluation and compensation systems.
Periodically review your job evaluation system and the resulting compensation decisions
Job evaluation to be updated every 5 years or so.
Lecturers may accept any variation or combination of points once the information given is
correct and complete.
(c) Describe clearly ONE job evaluation method that would be suitable to an
organization of this size (10) marks)
Point: Point evaluation is the most widely used job evaluation method. In a point evaluation
system, you express the value of a particular job in monetary terms. You first identify
compensable factors that a group of jobs possess. Based on these factors, you assign points that
numerically represent the description and range of the job.
Examples of compensable factors are skills required, level of decision-making authority, number
of reporting staff members, and working conditions.
← Advantage This method is often viewed as less biased than other methods because the
job evaluator assigns each job's total points before the compensable factors become part of
the equation.
Classification The general purpose of job classification is to create and maintain pay grades
for comparable work across your organization. To conduct a job classification: First, write
descriptions for a category of jobs; next, develop standards for each job category by describing
the key characteristics of those jobs in the category; finally, match all jobs to the categories
based on the similarity of tasks, the decision-making exercised, and the job's contribution to
the organization's overall goals.
Universities, government employers and agencies, and other large organizations with limited
resources typically use job classification systems. These types of organizations have many
types of jobs at diverse locations and must maintain equitable and fair standards across all
work settings.
← Advantage Job classification is simple once you establish your categories. You can
assign new jobs and jobs with changing responsibilities within the existing system.
←
← Disadvantages Job classification is subjective, so jobs mightfall into several categories.
Decisions rely on the judgment of the job evaluator. Job evaluators must evaluate jobs
carefully because similar titles might describe different jobs from different work sites.
THE END