Date: 06-08-2024

Applicant ID :Anand_3_209814
Name :Anand Rajak
Location :DEOGHAR (JKN)

OFFER LETTER

Dear Anand Rajak

Thank you for your interest in Adecco.

Based on your resume and the interview you had with us, we are pleased to make you an offer of employment as Executive
on deputation to our client SBI Cards & Payment Services Ltd on fixed term contract, for the remuneration as offered and
agreed by us (details given below). The Management reserves the right to bifurcate or merge the allowances in basic salary.

The Net Salary (In Hand) offered to you is Rs 12500.00 only per month; detailed breakup is enclosed.

The management reserves the right to utilize your services on deputation to our clients on fixed term contract, anywhere in
India, through our branch offices, either in existence or which may come into existence. Your initial place of posting will be
at DEOGHAR (JKN). However, you may be required to report to our Branch Office (address mentioned at the top right
corner of this letter), to complete your joining formalities, in the event you have not been able to follow our digital process

This employment offer is subject to:

a) The information provided by you in your resume and interviews are correct and valid.

b) This offer is valid till your expected DOJ, i.e., 08-08-2024. If you do not join us by the stipulated date, this offer is
deemed invalid. Your formal appointment letter will be issued at the time of your joining, subject to receipt of
various mandatory documents, as per list given below.

- Aadhar card as Proof of Identity, Date of Birth and Address.

- Educational certificates
- ESI declaration in Form 1, PF nomination in Form 2 and Gratuity Nomination in “Form F”
- PAN Card, Bank A/C details with proof
- Passport size photograph
- Experience certificates and relieving letter from your previous employer (if applicable).
- Proof of your last drawn salary (if applicable)

Please note that any claims based on alleged verbal promises by any authority in the organization are not a part of this letter
and will not be entertained in future.

We look forward for you to join our organization at the earliest.

With warm regards,

Adecco India Pvt. Ltd.

Visakh R G Julie Rosy

Head – Onboarding Senior Manager - SSC

Authorized Signatory
Enclosures: - (i) Compensation Sheet; (ii) Consent letter (iii) Code of Conduct
I hereby accept the above-mentioned terms and conditions.

Name: ________________________ Signature: ___________________ Date: __________________

 COMPENS ATION S HEET

Applicant ID : Anand_3_209814
Name : Anand Rajak
Designation : Executive

Compensation Rs. Per Month

BASIC SALARY 9599.00
ADVANCE STATUTORY BONUS 800.00
HOUSE RENT ALLOWANCE 3357.00
GROSS (SUB TOTAL A) 13756.00
PROVIDENT FUND EMPLOYER 1152.00
ESI DEDUCTION- EMPLOYER 448.00
EMPLOYER PF ADMIN CHARGES 48.00
EMPLOYERS EDLI CHARGES 48.00
EMPLOYER DEDUCTION (SUB TOTAL B) 1696.00
CTC (SUB TOTAL A+B) 15452.00
PROVIDENT FUND EMPLOYEE 1152.00
ESI DEDUCTION- EMPLOYEE 104.00
EMPLOYEE DEDUCTIONS (SUB TOTAL C) 1256.00
TAKE HOME (SUB TOTAL A-C) 12500.00

Annual CTC : Rs. 185424.00

Note :
*Take home is subjected to all applicable statutory deductions like Professional Tax, Labour Welfare Fund, Income Tax etc
*You are governed by the leave policy of SBI cards & Payments Services Ltd and eligible for 2 days of paid leaves in a
month, no carry forward or encashment

Visakh R G Julie Rosy

Head - Onboarding Senior Manager - SSC

Authorized Signatory
Adecco India Pvt. Ltd.,

I hereby accept the above-mentioned terms and conditions.

Name: ________________________ Signature: ___________________ Date: __________________

 CONSENT LETTER

• Adecco India (“Adecco”) may collect, use or disclose the Personal Data which you provide to Adecco India for the
Purpose described in the Adecco’s Data Privacy Policy (https://www.adecco.co.in/privacy-policy/ )
(“Adecco Policy”) including the provision of Services, storage, analytical or dispute resolution purposes, as well as,
to comply with applicable laws, regulations and Adecco’s internal policies. Capitalized terms used in this form and
not expressly defined shall have the same meaning as set out in the Adecco Policy.

• Adecco may also share your Personal Data with Adecco’s employees, officers, directors, clients (and its agents),
Suppliers or third party vendors (IT, financial and legal advisors), or any statutory authorities and/or to any other
Adecco affiliates, based locally or abroad, in order to reasonably achieve the Purpose. In any case, transfers to third
parties will strictly be on a need to know basis, in order to comply with contractual or legal obligations.

• Adecco will handle, maintain and store your Personal Data - for a limited period of time, in compliance with
Adecco Policy and the applicable laws and regulations.

• Adecco relies on your Personal Data to achieve the Purpose; hence, you warrant that the Personal Data you provide
is accurate, correct and complete. If you wish to correct, update or delete your Personal Data, you may contact
Adecco’s Data Protection Officer at [email protected].

• You are entitled to withdraw this consent at any time by giving notice to the Adecco’s Data Protection Officer.
You acknowledge that such withdrawal shall apply prospectively and only affect Adecco’s future use or disclosure
of your Personal Data.
• If you have any queries regarding Adecco’s treatment of your Personal Data, this consent form or any related matter,
you may refer to Adecco’s Data Protection Officer at: [email protected]
• For any government welfare scheme Aadhar is mandatory. Accordingly by signing this explicit consent letter you
hereby allow Adecco to collect your Aadhar card/details. This will enable Adecco to link your Aadhar details to
welfare schemes like ESI, EPFO etc. If you have any issue in sharing the details plea se specify the reasons in writing.
• You acknowledge that you have read and understood this consent and the Adecco Policy and provide your
express consent to the collection, use and disclosure of your Personal Data as therein described.

Name: ____________________________________________________________

Signature & Date: ___________________________________________________________________

 CODE OF CONDUCT

1. This code will apply to all who are involved in sales, marketing and distribution of any financial / payment product of
SBI Card.
2. You must hereby agree, in writing, to abide by this code prior to undertaking any direct sale or marketing operation
on behalf of SBICPSL.
3. You must mark your attendance in Force24 platform for all days which you have attended/came to office/work.
4. You must carry a valid ID Card issued to you. And must be dressed in appropriate formal attire. Jeans / T-shirt and
open sandals are not allowed.
5. You should refrain from using inappropriate and abusive language. Intimidation or harassment of any kind, either
verbal or physical is strictly prohibited.
6. You must submit only valid & genuine bills / vouchers (in original, where required) for any claim for reimbursement.
7. Mobile phones are not allowed inside the office premises, unless specifically permitted. The mobile phones should be
on silent mode & locked in duly assigned drawers/inside the bag during working hours (except-breaks).
8. You should not use mobile phones for making any sales related calls unless specifically authorized.
9. 100% National Do Not Call Registry check must be done on all data called by you.
10. The lead generation sales calls should be made from +140 numbers only.
11. The calling data sheets must be handed over to authorized persons every day, post completion of the Tele-calling
process on those sheets.
12. Back Check/Common Call must be done for all applications processed as per approved script.
13. You should not hold any application or customer documents post collection of the same. No applications should be
withheld during month end and all the applications should be submitted for onwards processing within designated
time.
14. No documents from the customers are to be taken by you without customer consent and duly signed and verified. You
must keep all the customer and company related information strictly confidential. You should not record, store
document or any customer or company data with you and shall not make copies of or otherwise transfer / email such
information to any third party or own personal ID. Any breach of confidentially of the Customer or company
information, may lead to strict action against you .
15. You should not hold or maintain applications of other banks, unauthorized data, bank stamps, letterheads etc.
16. You should not fudge or tamper any application form, documents, photographs etc. provided by the customers.
17. You should not fudge or tamper any bill.
18. There should be no information mismatch in the application form as compared with documents provided by the
customer.
19. You should provide information and documents submitted by customer only.
20. You should not misuse/unauthorized use of partner's data, infrastructure or system at any time.
21. There should be No misreporting of numbers/dispatch figures/incentive or any other relevant information.
22. There should be no condoning of deliberate acts of mis-selling or miscommunication by you any month. Any such act
should be immediately reported to the concerned authorities.
23. Only those prospects should be contacted who have had expressed their desire to acquire a SBICPSL product through
different modes like website, reference, call center, branch etc.
24. You must help prospect understand SBICPCL products, services, documents requirements and terms and conditions
in a simple manner.
25. Customer must normally be contacted between 10 a.m. – 7 p.m. Avoid calls at a time or at a particular place if
requested by the customer.
26. During the call to the customer you should identify yourself as only agents of SBICPSL and state reason of their call.
27. Do not discuss the product and offer other than the prospective customer or person authorized by the customer on his
behalf.
28. Do not mislead the prospective customer on any service /product offered, business or organization’s name, or falsely
represent yourself. Don’t make any false /unauthorized commitment on behalf of SBICPSL for any facility/service.
29. You should not accept or offer any gift(s)/ bribe in cash or kind or any other means to or from prospect to gain
favor.
30. You should Always respect Customer privacy.
31. You should not enter the prospect's residence/office against his/her wishes.
32. Provide your telephone number, supervisor's name or the concerned SBICPSL officer's contact details, if asked for by
the customer.
33. Any communication sent to the prospect shall be only in the mode and format approved by SBI Card.
34. OTP or mobile App code must be taken only from customers while application sourcing.
35. Under no circumstances you can use your own phone number or that of a family member/colleague for completing the
QDE process. Any such issue if reported shall be treated as a serious breach and necessary consequence management
shall be invoked.
36. You will never use the name of SBI Card or SBI vendor in any capacity on any media or platform and for addressing
grievances will write only to respective employer HR or grievance redressal authorities not to the SBI Card or SBI
officials at any level.
37. It is mandatory to handover any device / assets or company belongings back to the local authorities available at Centre
or Locations.
38. In case of rehire, you must use newly issued ID card and not the previously given and not surrendered at the time of
separation.
39. You shall at all times abide by highest standards of integrity and ethics while applying for, using and closure of any
Client’s payment/financial product (including Credit Cards) irrespective of the capacity in which they hold such
product. All information and documents etc submitted or shared for availing such products shall be accurate and devoid
of any errors, inaccuracy, fabrication or misrepresentation. In the event any such misconduct is detected, then necessary
action as per applicable law, code of conduct shall be undertaken.