RFQ-196-22 - Development of The Platform
RFQ-196-22 - Development of The Platform
UNDP kindly requests your quotation for the development of a platform to facilitate planning and monitoring on the
implementation of the Kurdistan Region of Iraq AC Strategy for KRI Commission of Integrity as detailed in Annex 1 of
this RFQ.
When preparing your quotation, please be guided by the RFQ Instructions and Data. Please note that quotations must
be submitted using Annex 2: Quotation Submission Form and Annex 3 Technical and Financial Offer, by the method and
by the date and time indicated in Section 2. It is your responsibility to ensure that your quotation is submitted on or
before the deadline. Quotations received after the submission deadline, for whatever reason, will not be considered for
evaluation.
Issued by:
Signature:
Name: Shadi Hussein
Title: Team Lead/Procurement Specialist
Date: 9 June 2022
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SECTION 2: RFQ INSTRUCTIONS AND DATA
Introduction Bidders shall adhere to all the requirements of this RFQ, including any amendments made in writing
by UNDP. This RFQ is conducted in accordance with the UNDP Programme and Operations Policies
and Procedures (POPP) on Contracts and Procurement
Any Bid submitted will be regarded as an offer by the Bidder and does not constitute or imply the
acceptance of the Bid by UNDP. UNDP is under no obligation to award a contract to any Bidder as a
result of this RFQ.
UNDP reserves the right to cancel the procurement process at any stage without any liability of any
kind for UNDP, upon notice to the bidders or publication of cancellation notice on UNDP website.
Deadline for As indicated in the eTendering website
the If any doubt exists as to the time zone in which the quotation should be submitted, refer to
Submission http://www.timeanddate.com/worldclock/.
of Quotation
For eTendering submission - as indicated in eTendering system. Note that system time zone is in
EST/EDT (New York) time zone.
Method of Quotations must be submitted as follows:
Submission ☒ E-tendering
☐ Dedicated Email Address
☐ Courier / Hand delivery
☒ Other Click or tap here to enter text.
Bid submission address: E-tendering
Detailed instructions on how to submit, modify or cancel a bid in the eTendering system are
provided in the eTendering system Bidder User Guide and Instructional videos available on this link:
https://www.undp.org/content/undp/en/home/procurement/business/resources-for-bidders
Cost of UNDP shall not be responsible for any costs associated with a Supplier’s preparation and submission
preparation of a quotation, regardless of the outcome or the manner of conducting the selection process.
of quotation
Supplier All prospective suppliers must read the United Nations Supplier Code of Conduct and acknowledge
Code of that it provides the minimum standards expected of suppliers to the UN. The Code of Conduct,
Conduct, which includes principles on labour, human rights, environment and ethical conduct may be found
Fraud, at: https://www.un.org/Depts/ptd/about-us/un-supplier-code-conduct
Corruption, Moreover, UNDP strictly enforces a policy of zero tolerance on proscribed practices, including fraud,
corruption, collusion, unethical or unprofessional practices, and obstruction of UNDP vendors and
requires all bidders/vendors to observe the highest standard of ethics during the procurement
process and contract implementation. UNDP’s Anti-Fraud Policy can be found at
http://www.undp.org/content/undp/en/home/operations/accountability/audit/office_of_audit_an
dinvestigation.html#anti
Gifts and Bidders/vendors shall not offer gifts or hospitality of any kind to UNDP staff members including
Hospitality recreational trips to sporting or cultural events, theme parks or offers of holidays, transportation, or
invitations to extravagant lunches, dinners or similar. In pursuance of this policy, UNDP: (a) Shall
reject a bid if it determines that the selected bidder has engaged in any corrupt or fraudulent
practices in competing for the contract in question; (b) Shall declare a vendor ineligible, either
indefinitely or for a stated period, to be awarded a contract if at any time it determines that the
vendor has engaged in any corrupt or fraudulent practices in competing for, or in executing a UNDP
contract.
Conflict of UNDP requires every prospective Supplier to avoid and prevent conflicts of interest, by disclosing to
Interest UNDP if you, or any of your affiliates or personnel, were involved in the preparation of the
requirements, design, specifications, cost estimates, and other information used in this RFQ. Bidders
shall strictly avoid conflicts with other assignments or their own interests, and act without
consideration for future work. Bidders found to have a conflict of interest shall be disqualified.
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Bidders must disclose in their Bid their knowledge of the following: a) If the owners, part-owners,
officers, directors, controlling shareholders, of the bidding entity or key personnel who are family
members of UNDP staff involved in the procurement functions and/or the Government of the
country or any Implementing Partner receiving goods and/or services under this RFQ.
The eligibility of Bidders that are wholly or partly owned by the Government shall be subject to
UNDP’s further evaluation and review of various factors such as being registered, operated and
managed as an independent business entity, the extent of Government ownership/share, receipt of
subsidies, mandate and access to information in relation to this RFQ, among others. Conditions that
may lead to undue advantage against other Bidders may result in the eventual rejection of the Bid.
General Any Purchase Order or contract that will be issued as a result of this RFQ shall be subject to the
Conditions of General Conditions of Contract
Contract Select the applicable GTC:
☒ General Terms and Conditions / Special Conditions for Contract.
☐ General Terms and Conditions for de minimis contracts (services only, less than $50,000)
☐ General Terms and Conditions for Works
Applicable Terms and Conditions and other provisions are available at UNDP/How-we-buy
Special ☒ Cancellation of PO/Contract if the delivery/completion is delayed by [indicate number of days]
Conditions of ☐ Others [Annex IV]
Contract
Eligibility A vendor who will be engaged by UNDP may not be suspended, debarred, or otherwise identified as
ineligible by any UN Organization or the World Bank Group or any other international Organization.
Vendors are therefore required to disclose to UNDP whether they are subject to any sanction or
temporary suspension imposed by these organizations. Failure to do so may result in termination of
any contract or PO subsequently issued to the vendor by UNDP.
It is the Bidder’s responsibility to ensure that its employees, joint venture members, sub-contractors,
service providers, suppliers and/or their employees meet the eligibility requirements as established
by UNDP.
Bidders must have the legal capacity to enter a binding contract with UNDP and to deliver in the
country, or through an authorized representative.
Currency of Quotations shall be quoted in USD
Quotation
Joint If the Bidder is a group of legal entities that will form or have formed a Joint Venture (JV), Consortium
Venture, or Association for the Bid, they shall confirm in their Bid that : (i) they have designated one party to
Consortium act as a lead entity, duly vested with authority to legally bind the members of the JV, Consortium or
or Association jointly and severally, which shall be evidenced by a duly notarized Agreement among the
Association legal entities, and submitted with the Bid; and (ii) if they are awarded the contract, the contract shall
be entered into, by and between UNDP and the designated lead entity, who shall be acting for and on
behalf of all the member entities comprising the joint venture, Consortium or Association.
Refer to Clauses 19 – 24 under Solicitation policy for details on the applicable provisions on Joint
Ventures, Consortium or Association.
Only one Bid The Bidder (including the Lead Entity on behalf of the individual members of any Joint Venture,
Consortium or Association) shall submit only one Bid, either in its own name or, if a joint venture,
Consortium or Association, as the lead entity of such Joint Venture, Consortium or Association.
Bids submitted by two (2) or more Bidders shall all be rejected if they are found to have any of the
following:
a) they have at least one controlling partner, director or shareholder in common; or b) any one of
them receive or have received any direct or indirect subsidy from the other/s; or
b) they have the same legal representative for purposes of this RFQ; or
c) they have a relationship with each other, directly or through common third parties, that puts them
in a position to have access to information about, or influence on the Bid of, another Bidder regarding
this RFQ process;
d) they are subcontractors to each other’s Bid, or a subcontractor to one Bid also submits another Bid
under its name as lead Bidder; or
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e) some key personnel proposed to be in the team of one Bidder participates in more than one Bid
received for this RFQ process. This condition relating to the personnel, does not apply to
subcontractors being included in more than one Bid.
Duties and Article II, Section 7, of the Convention on the Privileges and Immunities provides, inter alia, that the
taxes United Nations, including UNDP as a subsidiary organ of the General Assembly of the United
Nations, is exempt from all direct taxes, except charges for public utility services, and is exempt from
customs restrictions, duties, and charges of a similar nature in respect of articles imported or
exported for its official use. All quotations shall be submitted net of any direct taxes and any other
taxes and duties, unless otherwise specified below:
All prices must:
☒ be inclusive of VAT and other applicable indirect taxes
☐ be exclusive of VAT and other applicable indirect taxes
Quotation Quotations shall remain valid for 90 days from the deadline for the Submission of Quotation.
validity
period
Price No price variation due to escalation, inflation, fluctuation in exchange rates, or any other market
variation factors shall be accepted at any time during the validity of the quotation after the quotation has been
received.
Partial ☒ Not permitted
Quotes ☐ Permitted Insert conditions for partial quotes and ensure that the requirements are properly
listed in lots to allow partial quotes
Alternative ☒ Not permitted
Quotes ☐ Permitted
If permitted, an alternative quote may be submitted only if a conforming quote to the RFQ
requirements is submitted. Where the conditions for its acceptance are met, or justifications are
clearly established, Click or tap here to enter text. reserves the right to award a contract based on
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an alternative quote. If multiple/alternative quotes are being submitted, they must be clearly
marked as “Main Quote” and “Alternative Quote”
Payment
Terms Payment Terms
90% of each stage upon satisfactory acceptance of the work
The remaining 10% of each stage upon the submission of final report and end-user final acceptance.
Conditions ☒ Written acceptance based on full compliance with RFQ requirements to be paid within 30 days
for Release upon written acceptance of the quality of the output and receipt of invoice from the Service Provider
of
Payment
Evaluation
Criteria Evaluation Criteria (Pass/Fail), Bidders must substantially pass the below requirements in order to be
considered:
☒ Technical responsiveness/Full compliance to requirements (Refer to TOR for full requirements)
☒ The bidder is a legal entity registered for the business activity
☒ Warranty of 12 months and after-sales services as described in the ToR
☒ Full acceptance of the PO/Contract General Terms and Conditions
☒ Bidder developed at least 3 applications / implemented projects of similar size and complexity
within the last 5 years
☒ Ability to provide after-sales services for 5 years
Contact E-mail address: [email protected]
Person for
corresponde Attention: Quotations shall not be submitted to this address but to the address for quotation
nce, submission above. Otherwise, offer shall be disqualified.
notifications Any delay in UNDP’s response shall be not used as a reason for extending the deadline for
and submission, unless UNDP determines that such an extension is necessary and communicates a new
clarifications deadline to the Proposers.
Clarifications Requests for clarification from bidders will not be accepted any later than 3 days before the
submission deadline. Responses to request for clarification will be communicated by via email by
Procurement Focal Point
Evaluation ☒The Contract or Purchase Order will be awarded to the lowest price substantially compliant offer
method ☐ Other Click or tap here to enter text.
Right not to UNDP is not bound to accept any quotation, nor award a contract or Purchase Order
accept any
quotation
Right to vary At the time of award of Contract or Purchase Order, UNDP reserves the right to vary (increase or
requirement decrease) the quantity of services and/or goods, by up to a maximum twenty-five per cent (25%) of
at time of the total offer, without any change in the unit price or other terms and conditions.
award
Type of ☐ Purchase Order
Contract to ☒ Contract Face Sheet (Goods and-or Services) (this template is also utilised for Long-Term
be awarded Agreement) and if an LTA will be signed, specify the document that will trigger the call-off. E.g., PO,
etc.)
☐ Contract for Works
☐ Other Type/s of Contract [pls. specify]
Expected 01 August 2022
date for
contract
award.
Publication UNDP will publish the contract awards valued at USD 100,000 and more on the websites of the CO
of Contract and the corporate UNDP Web site.
Award
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Policies and This RFQ is conducted in accordance with UNDP Programme and Operations Policies and Procedures
procedures
UNGM Any Contract resulting from this RFQ exercise will be subject to the supplier being registered at the
registration appropriate level on the United Nations Global Marketplace (UNGM) website at www.ungm.org.
The Bidder may still submit a quotation even if not registered with the UNGM, however, if the
Bidder is selected for Contract award, the Bidder must register on the UNGM prior to contract
signature.
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ANNEX 1: SCHEDULE OF REQUIREMENTS - Terms of Reference (TOR)
Development of the Platform to Facilitate Planning and Monitoring the Implementation of the Kurdistan Region of
Iraq AC Strategy for KRI Commission of Integrity
1. Assignment Information
2.Office/Unit/Project Description
Strengthening accountability and tackling corruption are essential pre-requisites for Iraq's long-term stability,
economic recovery, and development. Both Iraqi and regional Kurdish governments have recently initiated steps
to drive an ambitious anticorruption agenda. However, significant gaps remain in legislative and strategic
framework, investigation and adjudication, enforcement and recovery of stolen assets. Iraq adopted in March
2021 the Convention on the Recognition and Enforcement of Foreign Arbitral Awards, but implementation
measures are needed. UNDP in Iraq launched a project in May 2021 to support public partners at federal and the
Kurdistan Regional Government to improve their capacity and legal framework to combat corruption and conduct
commercial litigation.
The project titled “Support to Justice Initiatives Curbing Corruption and Promoting Commercial Dispute
Resolution” Project (hereinafter, Anti-Corruption & Arbitration in Iraq, ACAI) is funded by the European Union for
a period of four years. The project works closely with the Prime Minister Office in Baghdad and supports directly
the Commission of Integrity, the Higher Judicial Council and the Legal and Integrity Committees of the Council of
Representatives. In Erbil, the project follows a similar mechanism of collaboration. Further, the project works with
key civil society and investigative media organisations.
The project has the following specific outcomes: (1) Improved Legislative and Strategic Framework for Anti-
Corruption Reforms; (2) The justice sector, lawyers and CoI are better equipped to process corruption offences
due to (2.1) improved technical skills relevant for corruption investigation, prosecution, adjudication and (2.2)
improved integrity rules of the justice sector; (3) Improved capacity and legal framework to conduct commercial
litigation through (3.1) better legal framework and capacity building for arbitration and (3.2) further development
of the commercial court; (4) Create a climate of support in Parliament for anti-corruption reforms; (5) Increased
transparency and public accountability.
Institutional Arrangement:
The Kurdistan Region of Iraq (KRI) Commission of Integrity (CoI), as one of key partners and beneficiaries of the
Anti-Corruption & Arbitration in Iraq (ACAI) Project, addressed their need for a comprehensive electronic Platform
to Facilitate Planning and Monitoring the Implementation of the KRI AC Strategy in the Kurdistan Regional
Government's (KRG) institutions, and their plans and to obtain reports, analyses, and evaluate plans and projects
to achieve these goals.
The aim of this Platform is to build a platform for managing and monitoring the proposed plans of public and
private institutions, civil society organisations (CSOs), and political parties in the Kurdistan Regional Government
according to the national strategy of combating corruption for developing integrity and transparency in public
and private institutions and non-governmental organisations and political parties in KRI and raising the trust of
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citizens. In addition to that, monitoring the performance of institutions in implementing strategies and
accelerating the process of combating corruption.
To achieve these goals, the KRI CoI needs advanced electronic platform to record plans of institutions online and
monitor them, in a way that suits the needs of the KRI CoI, facilitating the use, change, and adaptations according
to the new needs will be one of the features of this system. During use, it recounts a lot of time compared to
operating things manually, in addition to performing the tasks accurately and preventing mistakes when using
them properly, the expansion and continuation of information is one of the services that should be available in
the Platform.
3. Summary
Service:
-Training
4. Main Objectives
UNDP Iraq seeks proposals from qualified firms who have conducted similar projects with international organisations
(preferably from the UN system) for the Development of the Platform to Facilitate Planning and Monitoring the
Implementation of the Kurdistan Region of Iraq AC Strategy for KRI Commission of Integrity. The primary objective of
the assignment is developing the Platform, according to the technical specifications mentioned in the 4 paragraphs of
this ToR. This process entails conceiving a new web-based platform, a set of cutting-edge technology modules, based on
Microsoft Enterprise technologies, with a highly interactive, fast loading web-based interface, easily sustainable and
accessible by a specific range of end-users.
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4.1.Specific Objectives
The Platform to Facilitate Planning and Monitoring the Implementation of the Kurdistan Region of Iraq AC Strategy for
KRI Commission of Integrity includes the following specific objectives:
i. to make online electronic portal available to KRG institutions in a modern and advanced way to record their
plans according to the specific strategies, methods, implementation period, etc.
ii. to update the plans in the implementation space by the institutions.
iii. to speed up the quality and details of tasks.
iv. to establish an electronic archive.
v. to reduce routines and delays in businesses.
vi. to raise the level of satisfaction of the institutions.
vii. to evaluate plans according to the KRI CoI’s required parameters.
viii. to make statistics and reports available in a detailed and correct way.
ix. to provide possibility for reporting to citizens and receiving feedback from citizens.
5.Scope of Work
Under the supervision of the UNDP ACAI Project Manager, the selected contractor will provide advisory and technical
support to undertake the following:
● Design, develop, launch and maintain a Strategy Platform of Combating Corruption in Kurdistan Region of Iraq
for the Kurdistan Region of Iraq (KRI) Commissions of Integrity (CoI);
● Create the Scalability: The Platform's layout should be based on the latest MS Enterprise methods. So that
different classes of all parts of the Platform should benefit from distribution standards such as DCOM and
Clustering. These features will provide a wide range of capabilities to establish a system at the level of a Ministry
and the Platform will have the ability to adapt to localisation. This means that the system adapts itself to the
conditions and needs of the KRI CoI, so that there is no need for widespread changes in the process and its
courses, and as the institution grows, the system can adapt to the needs and contemporary demands of the
institution.
● Address the Security requirements: the contractor should consider in all parts of the system the Information
Protection Part, which must meet the ISO 15408 security standard. Different parts of the system in terms of
protection, taking into account the necessary procedures, all requests and responses that are exchanged
between servers and users, will be encoded in a special way – encrypted. So that the level of protecting
information can be raised to the highest level, except for that and despite taking strict protection measures in
the system, all parts of the system will be based on HTTPS infrastructure and in order to support that
infrastructure all the standards in the system are protected and will benefit from PKI technology.
● Meet Flexibility: the contractor should make the Platform support most interfaces (f.i. web-service, API,
mobile view, etc.) to exchange information with other software in the future, accessing this ability which makes
its development easy in different fields. The contractor should build the system in a dynamic way in which the
technical staff of the integrity commission will be able to use it in the future and adapt it according to the needs
and demands of the KRI CoI without returning to the web-developer company, in particular (reports, statistics,
charts and the basic values of the forms).
● Enable reporting to citizens and receiving feedback from citizens on various AC related issues.
● Ensuring the Platform's Operation: The contractor should establish, organise, and complete the above-
mentioned Platform on the KRI CoI servers either locally in the designated server room or in cloud form and
conduct training with the technical staff of the KRI CoI. The creation of the "How-to" e-manual and video is under
the responsibility of the contractor as well.
● Maintaining the Platform: The contractor should support the entire Platform technically after implementing the
project and obtaining the approval of UNDP and KRI CoI for the next 5 years.
● Supervising the process: The contractor should prepare respective report on the work done for supervisors’
approval at the final stage of implementation, as well as get approvals from the supervising person on every
stage of development, launching and maintain the Platform.
● Back up & Recovery: The Platform should meet these features, saving the process and system data, protecting
it until its recovery due to any problems, and when the system data is lost. These actions should be available for
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manually or automatically way of conducting.
For this scope of work, the contractor should meet the minimum technical requirements during the Platform
development process:
1. The Platform must be available in three languages: Kurdish, Arabic and English. Both in front-end and back-end.
2. The Platform systems are entirely web-based and do not require downloading any Active X, Components, Plugins
or any changes to web browser security.
3. The Platform must have the ability to define the structure of the institutions of the KRG (Organisation Chart.
4. The Platform should have both Business (Front-end) and Technical (Back-end) sides, with minimum sections, like
Home, Ministries, Add Ministry, Users, Upload and Download Information, Generate Chart/Report, Inform the
general public (audience) about the latest news, etc.
5. The Platform must provide the ability to define the role of users and their authorities (Admin, group user's, rules,
etc.)
6. The Platform must provide the ability to manage, define, and control the basic and given values of the system.
7. The Platform must provide the ability to connect, send and receive data from any other system through API;
8. The Platform must provide the ability to define and implement the rules of the KRI CoI (Rule Engine Dynamic) in
a dynamic way upon the request of the KRI CoI;
9. The Platform must provide the ability to create reports in a dynamic way upon the request of the KRI CoI
(Dynamic Report Generator);
10. The Platform must provide the ability to create diagrams, charts, and graphical reports in the directors’
dashboards upon the request of the KRI CoI (Business data analytics);
11. The Platform must provide the ability of the user's credible evaluation (authentication), using two-factor
authentication and OTP (Microsoft Authenticator is preferable);
12. The Platform must provide the ability to use the system on the most of web browsers and devices
(mobile/tablet/laptop), having responsive design, etc.
13. The Platform must provide the ability to send notifications through short messages (succinctly) and e-mails to
users (Institutions);
14. The Platform must enable possibility of KRI CoI and other institutions of reporting to citizens and receiving the
respective feedback from citizens on various AC related issues.
15. The Platform must be based on ISO15408 standards.
16. The platform should stand on two servers main and backup (the main should be Hard server inside the data
centre of Commission of Integrity, the other can be cloud server or any other protected secured server.
17. The Platforms server should be encrypted and protected with highest security standards, the server, as well as
domain and other related services should be covered by the contractor for the whole maintaining period.
18. The contractor should customize the Platform's abilities upon the request of the KRI CoI.
Moreover, the contractor should meet the minimum-security requirements during the Platform development process:
1. Accessing the system would be double factor and through Token Security or OTP;
2. All the system's connections and exchanges should be through the Digital signature and its specified PKI and CA
mechanisms;
3. User and password should be hashed and should not access the Network in Clear text such as SHA1;
4. To Encrypt all files and change file formats and saving them to a strong security mechanism outside the database;
5. To Control the user's Session and in the case of not working on the system for more than 5 minutes, it should
automatically Logout;
6. To Control the complex status of the user and Password and should not allow creating easy and basic passwords;
7. To Control the expiration period and changing the password by forcing the user to do it;
8. The System should support HTTPS, TLS, etc.
9. The system should support Web Service and will have its own API for future system contacts with any other
systems;
10. To have the ability to identify power for systems’ users in details
11. To have the ability to limit users' computers via IP, MAC address, etc.
12. To have the ability to limiting the users to work based on schedule and time;
13. The system needs to prevent using unauthorised characters and preventing any attacks on system within the
system itself.
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The Platform should also meet the following security requirements:
The contractor should follow the below requirements to the process of online planning and reporting registration:
1. The Institutions can access, in the KRI CoI Platform, the data of the National Strategy for Combating Corruption
(objectives - strategic frameworks - explanations - strong points - weak points - opportunities - threats), etc. It
can also be downloaded as .pdf file;
2. After registering or giving the institutions special accounts by the integrity commission, agencies can register
their services in the specified form through their own account in the system;
3. Institutions must register their plans that contain information such as (target code - proposed method -
supporting parties - implementation period - results - assisted parties, etc.)
4. Institutions should be able to plan Gant charts by day - month - year and the system creates the design
automatically;
5. After recording the plans by the institutions, they need to record the forms of the achieved goals and the
unachieved goals and the reasons in the system annually;
6. Managers dashboard for both parties (institutions and KRI CoI) show the state of the plans, the range, and the
time left to implement, as well as delays that can filter variously on the data.
7. The system analyses the data according to the type of plans and objectives and shows them in different reports,
diagrammes, and graphs;
8. When filling out electronic forms, the user can print, sign, stamp, scan and attach to the form;
9. The KRI CoI needs to have the ability to write notes on plans and automatically notify the target side of the notes;
10. The system needs to have the ability to create data wearhouse and be able to connect to analytic system, charts
and statistics (business data analytics) such as Microsoft Power BI.
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6. Detail deliverables
All deliverables shall be delivered in one original hard copy, two hard copies and one electronic soft copy, preferably in
Microsoft Word format, where applicable.
i. A final, fully operational, bug-free, version of the Platform complying with the requirements discussed earlier in
this TOR.
ii. The complete source-code of the website as well as the CMS (if applicable)
iii. The Database including tables, views, stored procedures, etc.
iv. Comprehensive documentations including both technical and non-technical reports.
v. A series of seminars/presentations to guide KRI CoI team: The bidder will provide training for KRI CoI team to
use the CMS and the developed data entry tool. The bidder shall also provide technical training sessions for the
technical and data entry team in the handover activity.
vi. Maintenance Services: the bidder shall delivery a defect-free software and shall provide a maintenance
agreement/service including a warranty of the developed final product against any existing bug. The
maintenance period / warranty should be valid for one year after the official signoff date agreed by both parties.
This shall include helpdesk services and fixing any defection detected inside the product.
7. Competencies
Professionalism: the contractor shows pride in work and achievements; demonstrates professional competence and
mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines, and achieving
results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems
or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and
ensuring the equal participation of women and men in all areas of work.
Communications: the contractor speaks and writes clearly and effectively; Listens to others, correctly interprets
messages from others and responds appropriately; Asks questions to clarify and exhibits interest in having two-way
communication; Tailors language, tone, style and format to match the audience; Demonstrates openness in sharing
information and keeping people informed.
Client Orientation: the contractor considers all those to whom services are provided to be "clients" and seeks to see
things from clients' point of view; Establishes and maintains productive partnerships with clients by gaining their trust
and respect; Identifies clients' needs and matches them to appropriate solutions; Monitors ongoing developments inside
and outside the clients' environment to keep informed and anticipate problems; Keeps clients informed of progress or
setbacks in projects; Meets timeline for delivery of products or services to client.
Contractor/Service Provider:
Personnel Requirement
- The Project Manager will serve as the leader of project development by preparing a detailed design related to
the requirement.
- Should have a master’s degree in web-development
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Required skills and competencies
- Experience in web-development.
- Skilled developer of governmental platforms.
- Good knowledge or experience of UN agencies
- Experience and knowledge of the Middle East and preferably of Iraq
Required Language
1. Personal CVs of the team, indicating all past experiences and their main underlying functions, their durations
(month/year), the qualifications, as well as the contact details (email and telephone number) of the reference,
and at least three (3) the most recent professional references of previous supervisors. References may also
include peers.
The potential contractor shall provide all the documents (when applicable) listed below upon project delivery:
i. Initial and Final Application Development detailed plan and evaluation of the start status and final status.
ii. The Detailed Application Specifications Document.
iii. Weekly Progress Reports.
iv. Issues Logs;
v. Final Coding Standards and Conventions Document.
vi. Database Entity-Relationship Diagramme;
vii. Source codes of the Platform;
viii. Application test plans;
ix. Application detailed design report;
x. User’s and administrator’s guides;
xi. Disaster Recovery Plan;
xii. End-of-mission report;
xiii. Copy of the programme/final Platform;
xiv. The Database: including the mdf and the ldf file, filled with the latest version of data;
xv. The ERD (entity relationship diagramme);
xvi. Object and Class diagramme;
xvii. The Comments fields for all database tables;
xviii. The Source Code (ASP.net or any other used language);
xix. All Data source;
xx. The Data entry system (if applicable);
xxi. All related electronic materials (CDs, e-books, drives, etc) acquired as part of the project (originals where
applicable);
xxii. The Work Procedure;
xxiii. The Documentation about database procedures.
xxiv. The functional documentation (cahier de charge);
xxv. he Technical documentation including the installation documentation and the detailed application specifications
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document;
xxvi. The Help programme: user and administrator manual documentation and any other software training materials
related to the developer and the user;
xxvii. All necessary documentation (Hardware and Software): to maintain the sites where the software has been
installed and all related passwords;
xxviii. All user profiles and access credentials: including the administrator profile and any related password to the
database or source code or online host/website related to the software;
xxix. The source code which includes source code of the platform, web-services, libraries developed by the
incumbent, database scripts, database stored procedures, or any script related to the development is solely the
ownership of United Nations Development Programme (UNDP), that should be transferred at final to KRI CoI. In
the same context, any third-party libraries used in the code should either be owned by KRI CoI (through a
purchase) or free to use and should respect the following rules:
● Any GPL third party library is forbidden to be used in the development as it forces the developer and
UNDP to open source its project
● Any LGPL third party library used should not force any obligation on releasing the source code of the
project
● Any License that forces the release of the project’s source code publicly/non-publicly or shares
ownership of the project with UNDP is forbidden to use.
9.Action Plan
The contractor should prepare the preliminary action plan for the whole assignment period and provide it to the
requestor with all other required documents, proving competencies and experience.
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ANNEX 2: QUOTATION SUBMISSION FORM
Bidders are requested to complete this form, including the Company Profile and Bidder’s Declaration, sign it and return
it as part of their quotation along with Annex 3: Technical and Financial Offer. The Bidder shall fill in this form in
accordance with the instructions indicated. No alterations to its format shall be permitted and no substitutions shall be
accepted.
RFQ reference: Click or tap here to enter text. Date: Click or tap to enter a date.
Company Profile
Are you a UNGM registered ☐ Yes ☐ No If yes, insert UNGM Vendor Number
vendor?
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Is your company a member of the ☒ Yes ☐ No
UN Global Compact
Name of previous Client & Reference Contract Period of activity Types of activities
contracts Contact Details Value undertaken
including e-mail
Bidder’s Declaration
Yes No
☐ ☐ Requirements and Terms and Conditions: I/We have read and fully understand the RFQ, including the
RFQ Information and Data, Schedule of Requirements, the General Conditions of Contract, and any
Special Conditions of Contract. I/we confirm that the Bidder agrees to be bound by them.
☐ ☐ I/We confirm that the Bidder has the necessary capacity, capability, and necessary licenses to fully meet
or exceed the Requirements and will be available to deliver throughout the relevant Contract period.
☐ ☐ Ethics: In submitting this Quote I/we warrant that the bidder: has not entered into any improper, illegal,
collusive or anti-competitive arrangements with any Competitor; has not directly or indirectly
approached any representative of the Buyer (other than the Point of Contact) to lobby or solicit
information in relation to the RFQ ;has not attempted to influence, or provide any form of personal
inducement, reward or benefit to any representative of the Buyer.
☐ ☐ I/We confirm to undertake not to engage in proscribed practices, , or any other unethical practice, with
the UN or any other party, and to conduct business in a manner that averts any financial, operational,
reputational or other undue risk to the UN and we have read the United Nations Supplier Code of
Conduct :https://www.un.org/Depts/ptd/about-us/un-supplier-code-conduct and acknowledge that it
provides the minimum standards expected of suppliers to the UN.
☐ ☐ Conflict of interest: I/We warrant that the bidder has no actual, potential, or perceived Conflict of
Interest in submitting this Quote or entering a Contract to deliver the Requirements. Where a Conflict
of Interest arises during the RFQ process the bidder will report it immediately to the Procuring
Organisation’s Point of Contact.
☐ ☐ Prohibitions, Sanctions: l/We hereby declare that our firm, its affiliates or subsidiaries or employees,
including any JV/Consortium members or subcontractors or suppliers for any part of the contract is not
under procurement prohibition by the United Nations, including but not limited to prohibitions derived
from the Compendium of United Nations Security Council Sanctions Lists and have not been suspended,
debarred, sanctioned or otherwise identified as ineligible by any UN Organization or the World Bank
Group or any other international Organization.
☐ ☐ Bankruptcy: l/We have not declared bankruptcy, are not involved in bankruptcy or receivership
proceedings, and there is no judgment or pending legal action against them that could impair their
operations in the foreseeable future.
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Yes No
☐ ☐ Offer Validity Period: I/We confirm that this Quote, including the price, remains open for acceptance
for the Offer Validity.
☐ ☐ I/We understand and recognize that you are not bound to accept any Quotation you receive, and we
certify that the goods offered in our Quotation are new and unused.
☐ ☐ By signing this declaration, the signatory below represents, warrants and agrees that he/she has been
authorised by the Organization/s to make this declaration on its/their behalf.
Signature:
Name: Click or tap here to enter text.
Title: Click or tap here to enter text.
Date: Click or tap to enter a date.
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ANNEX 3: TECHNICAL AND FINANCIAL OFFER – SERVICES
Bidders are requested to complete this form, sign it and return it as part of their bid along with Annex 2: Quotation
Submission Form. The Bidder shall fill in this form in accordance with the instructions indicated. No alterations to its
format shall be permitted and no substitutions shall be accepted.
RFQ reference: Click or tap here to enter text. Date: Click or tap to enter a date.
Technical Offer
- A brief description of your qualification, capacity and expertise that is relevant to the Terms of Reference.
- A brief methodology, approach and implementation plan
- Team Composition of CVs of key personnel
Financial Offer
Provide a lump sum for the provision of the services stated in the Terms of Reference in your technical offer. The lump
sum should include all costs of preparing and delivering the Services. All daily rates shall be based on an eight-hour
working day.
Amount (s)
Professional Fees (from Table 2)
Other Costs (from Table 3)
Total
Breakdown of Fees
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Table 3: Breakdown of Other costs
The Proposers shall submit a cost breakdown for the expenses specified above for each subtotal using the form
provided below. UNDP will use the cost breakdown to assess the credibility of prices and for price estimates should
both party agree on adding extra deliverables for the original scope of services.
The overall prices in Table 1 should be the same with Table 4 Total
Deliverables Price
1. National Strategic Portal
Grand Total
You Responses
Yes, we will No, we If you cannot comply, pls. indicate
comply cannot counter - offer
comply
All Functional, Technical and Non-Technical
requirements as outlined in Terms of Reference ☐ ☐ Click or tap here to enter text.
Delivery Date ☐ ☐ Click or tap here to enter text.
Training on Operations and Maintenance
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Minimum twelve (12) months warranty on
system functional specifications.
Five years of technical support within the scope
of the Terms of Reference
Payment terms ☐ ☐ Click or tap here to enter text.
All Provisions of the UNDP General Terms and
☐ ☐ Click or tap here to enter text.
Conditions
I, the undersigned, certify that I am duly authorized to sign this quotation and bind the company below in event that
the quotation is accepted.
Exact name and address of company Authorized Signature:
Company NameClick or tap here to enter text. Date:Click or tap here to enter text.
Address: Click or tap here to enter text. Name:Click or tap here to enter text.
Click or tap here to enter text. Functional Title of Authorised
Signatory:Click or tap here to enter text.
Phone No.:Click or tap here to enter text.
Email Address: Click or tap here to enter text.
Email Address:Click or tap here to enter text.
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