Business Etiquette
By: Sally Fakhereldin
Learning Outcomes
● Define etiquette and understand how it is valuable to companies and
other organisations.
● Identify the ‘Three Cs’ of a good impression.
● Be familiar with Fashion style at workplace .
● Apply strategies for remembering names.
● Identify the four steps in giving a handshake.
Agenda
● What is Etiquette ?
● The importance of etiquette
● Three Cs’ of a good impression
● Practice on fashion style at workplace
● strategies for remembering names.
● four steps in giving a handshake.
What is
The importance of etiquette
Three Cs’ of a good impression
Confidence
● Smile
● Head high and steady
● Eye Contact
Three Cs’ of a good impression
Competence
● Being prepared for the meeting
● Bring supportive materials to emphasize your points
● Answer questions in a clear and professional manner
● Asking relevant questions.
Three Cs’ of a good impression
Credibility
● Arriving on time
● Being presentable (well-groomed and mindful of dress codes )
● Keeping true to your word
Fashion style at workplace
● Fashion helps in creating first impression
● Fashion helps in boosting confidence and is all
about self actualization
● Fashion helps in presenting and tells about
credibility
What is the wrong here ?
What is the wrong here ?
Oversized Trousers
● It is not unattractive to allow your
un-hemmed, loosely flowing suit
trousers to puddle over the tops of your
shoes.
● Your trousers (whatever the style)
should only ever touch the tops of your
shoes, in order to look smart and ready
for work.
What is the wrong here ?
What is the wrong here ?
Pattern Overdo
Below is a guide for that:
● Patterned tie → Solid color shirt.
● Striped shirt → Solid color tie.
● Pin-striped suit → Solid color shirt
What is the wrong here ?
What is the wrong here ?
Wearing Leather Trouser
● wearing leather pants that are so shiny
and tight it is not suitable for workplace
● It is a major fashion mistake made by
men. jeans or khaki most suitable in a
corporate environment for a more decent
and attractive
What is the wrong here ?
What is the wrong here ?
The Jacket Fit
● Wearing an oversized suit jacket is a common
mistake made by men .
● it usually looks unattractive and scruffy.
● When getting a suit jacket, it is advisable to buy
your exact size or one size bigger in order to have a
perfect and decent fit.
What is the wrong here ?
What is the wrong here ?
Wearing Beachwear in A
Corporate Environment
● Neutral colored trouser with
a corporate shirt would be a
better fit and more decent
appearance
What is the wrong here ?
What is the wrong here ?
Wearing A Long Sleeve and A Tie
● wearing short sleeve shirt with a
trouser in corporate is not a fashion
error
● The error happens when you adding a
tie
● It depends on workplace environment
What is the wrong here ?
What is the wrong here ?
Knots and Collars
● not all collars were created equal.
● how you tie your tie must match it,
to look professional .
● Wide collars require large knots
while narrow collars require small
knots
What is the wrong here ?
The appropriate look for tie length
● Too Long: the tie extends way
passing belt
● Correct Length: the tip shall sit in
the mid part of the belt
● Too Short: you can see a gap
between your tie and your trousers.
This should never be the case.
What is the wrong here ?
Fastening the Bottom Button
● Under no circumstances should the bottom button be
fastened. For one, the suit will not move correctly on
your body.
● What’s more, when seated, men’s jackets should be
unbuttoned.
What is the wrong here ?
Wearing Wrong Sock Colors
● match your sock color to your pants, not your
shoes for professional and formal occasions.
● If you’re wearing a navy blue suit with black
shoes, it is appropriate to reach for navy blue
socks.
What is the wrong here ?
Wearing Short Socks
This called three legs view
What is the wrong here ?
What is the wrong here ?
Right Wrong
No relevance to the occasion (workplace)
In a formal interview, your dress code plays a
vital role in making your first impressions a
lasting ones.
What is the wrong here ?
What is the wrong here ?
Right Wrong
Inappropriate shoes
you need the perfect match to suit your needs.
When you get your shoes wrong, you make a poor
impression.
What is the wrong here ?
What is the wrong here ?
Right Wrong
Too much jewelry
● ‘Less is good’
● Don’t overdo, to make a difference.
● Choose your jewelry based on your
personality type and attitude.
What is the wrong here ?
The appropriate look for
wearing jewelry
What is the wrong here ?
Always matching your shoes and purse
● purse and shoes should match.
● Style looks elegant and professional
What is the wrong here ?
What is the wrong here ?
Right Wrong
Loud Skin Show
When you are wearing a shirt or a blouse,
you can unbutton no more than 2 buttons.
Apply strategies for remembering names
• Repeat
• Use business cards
• Put it on paper
Identify the four steps in giving a handshake.
1. Start Early
2. Apply Pressure
3. Lock Eyes (Briefly)
4. Don’t Forget the Goodbye
Handshake
List of references
(https://thebritishschoolofetiquetteindia.com/about-us/what-is-etiquette/, n.d.)
(https://www.parveengandhi.com/blog/11-Fashion-Mistakes-Women-should-avoid-while-Dressing-for-work-in-2021.php, 2021)
(Emily Post's Etiquette Richter, OCTOBER 2011)
(myjobmag, 2020)
