Information

reimagined
Content
Who we are 3

What we do 5

Our customers 6

Our portfolio 17

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Who we are
Get to know the leader in information
management
OpenText powers and protects information to give organizations
of all sizes the information advantage. We sit at the center of
connected ecosystems, the internet of clouds, and play a critical
role as our customers adopt cloud, security, and AI. We drive
innovation to transform knowledge workers and elevate human
potential in the age of AI.

Founded in 1991, OpenText grew out of a partnership between

the University of Waterloo and Oxford University to create the
first online Oxford English Dictionary. Our first product pioneered
searching across every word on every web page. Since then,
we’ve grown into a top ten global software company that delivers
innovation and value to organization of all sizes.

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OpenText quick facts

23,000 98 180
employees of top 100 global industry countries where we
leaders trust OpenText serve customers

11 million 120k+ 9,000

public cloud users enterprise customers private cloud deployments

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 What we do
Information management Elevate human potential with
is delivered through: information management
Work as we know it is changing. With the arrival of AI and
automation, machines are taking over mundane tasks, boosting
Business Cloud productivity, delivering insights from information, and fueling
Cover the basics to achieve the better decisions. At the same time, the ongoing transition to cloud
extraordinary with trusted information. is providing companies with the basis for stable, streamlined
operations while a holistic approach to security heightens the
protection of data and systems.

These changes are happening all around us. But only the
Business AI organizations that can take advantage of them will lead
Be ready for anything with next-gen their industries.
autonomous cloud.
So how can they do it? With information management. These
solutions help organizations manage and govern large data sets
-- securely, confidently, and at scale in the cloud. With the right
data orchestration, organizations can get ready to drive real
Business Technology productivity with AI. When AI can be implemented with trust
Innovate across domains with AI and and security, we can unleash the knowledge worker and elevate
security built in. human potential.

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Our customers
Solving our customers’ challenges is how we reach our goals
These are just a few examples of how companies are reimagining information to achieve more with
OpenText information management.

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Productivity skyrockets
for international airline
group

Air France-KLM streamlines IT service management so workflows

can be created in hours instead of days and offers one-click self-
service for its 90,000 users.

“This gives us the scalability we wanted. In a full lifecycle

management orchestration, we have reduced our time to market
and improved the quality of our service.” Trajce Golomeov,
automation and cloud technical architect, Air France-KLM.

Learn more >

400% improvement in
productivity

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Lighting company flips
the switch on supplier
collaboration

GE Lighting, a Savant company smooths operations with a cloud-

based order management solution that offers total visibility for
supplier and buyer transactions.

“Supplier collaboration in OpenText Active Orders contributed

to a 10% improvement in on-time fulfillment this year—helping
us to foster greater customer satisfaction.” Rick Stalker, SAP
technical product manager, GE Lighting, a Savant company.

Learn more >

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Financial services firm
keeps pace with digital
explosion

As the financial services world continues its shift to digital

applications, Rabobank streamlines and accelerates global
application testing so it can release apps more quickly to satisfy
customer demand.

‘’From my perspective, the best thing about LoadRunner

Enterprise SaaS is the added flexibility it gives us. If
requirements around our applications change, we can rapidly
adjust our testing footprint up or down.’’ Arjan Bos, product
owner, Rabobank.

Learn more >

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Telecom company puts
cyberthreats on hold

Vodafone Türkiye heightens confidence and compliance for

it finance division with a data security platform that hunts for
potential threats while keeping up with industry standards.

“We were delighted to see that VDAM reduced our average

archive retrieval time to three days, avoiding hefty penalties.”
Basak Gencer, cyber security senior manager, Vodafone Türkiye.

Learn more >

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Nonprofit elevates IT
services to empower
users

Global humanitarian organization World Vision International

reimagines its IT operations and service delivery with a
well-designed digital strategy so that users can work more
collaboratively and efficiently to achieve mission goals.

“By reimagining end-to-end operations and service delivery

through digital transformation, we can enrich our users’
experiences and accelerate the promise that is always at the
forefront of our minds—helping vulnerable children all over
the world.” Jerome Capili, IT director of global service
management, World Vision International.

Learn more >

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Professional services firm
helps safeguard critical
infrastructure

Utility clients of PwC Canada count on advanced threat

management to help them protect essential North American
infrastructure from cyber attacks.

“The ArcSight out-of-the-box capabilities of world-class

SOAR, great threat hunting, and rapid reporting and analytics
functions make it a great end-to-end solution for our utilities
clients.” Umang Handa, partner, national lead, managed security
services, cybersecurity and privacy, PwC Canada.

Learn more >

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Insurance company
simplifies IT to focus
on innovation

Achmea, the largest insurance company in the Netherlands,

streamlines service and asset management with a cloud-based
solution so the IT department can explore new features and
capabilities to offer its users.

“With the move to SMAX SaaS, in line with our cloud-first strategy,
we no longer have to perform manual upgrades. This allows me to
focus on providing innovation and new functionality for our users.”
Christiaan Pöttger, Achmea’s IT4IT CMS manager.

Learn more >

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Equipment rental firm
spotlights sustainability

By digitizing paper-based processes, Loxam gives employees

and customers faster access to the information they need while
moving the company towards paperless workflows.

“Our corporate strategy focuses on making a positive impact

on the planet. As part of this, we wanted to move to paperless
working.” Stephane Aldeano, corporate senior technical director,
Loxam.

Learn more >

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Financial services company
invests in customer
experience

UK-based Nationwide Building Society took its outsourced,

lackluster customer communications function and turned it into
timely, personalized outreach that is boosting member experience
and loyalty.

“We want to personalize our outreach based on a 360-degree

view of each customer’s needs and preferences.” Amitesh
Mishrai, CIO for customer experience platforms,
Nationwide Building Society.

Learn more >

Creates personalized
content 83% faster

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 Dairy co-operative
prioritizes food safety
and quality

Fonterra, the world’s largest dairy importer based in New Zealand,

improves product visibility and traceability to elevate customers’
confidence.

“With OpenText, we have real-time visibility of our entire supply

chain, which allows us to make better decisions faster. Our
ability to deliver high-quality products on time to our customers
has significantly improved, and our teams are more engaged and
productive.” Rob Turnbull, head of IT operations, Fonterra

Learn more >

Traces any product

within 3 hours

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Our portfolio
Where can information management
take you?
Get the knowledge, insight, and confidence
that can only come from being information
driven with superior enterprise data
management. From content to
connections to conversations and
more, OpenText manages your
organizational information securely
in the cloud so your workforce can
improve business workflows and
apply AI to elevate its potential.

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Knowledge
reimagined
Integrate Deliver Enhance
content and knowledge faster work with AI
systems to enhance to drive productivity productivity and
processes governance

Platform 10x greater Digitization and Automated and

consolidation reliability on central repository digitized customer
on SaaS solution OpenText Private for 15k staff transactions
Cloud

Saves $300k/year Archived 4.3 TB Streamlined AI to analyse

with paperless of data to save regulatory compliance and classify
workflows $5M per year processes documents

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OpenText Content Cloud

Express Premium Ultimate Content platforms

• OpenText Content Management
Boost productivity Build operational Bridge across • OpenText Documentum Content Management
with best-in-class excellence with ready- boundaries with • OpenText Core Content Management
content management to-use integrations for SaaS capture,
integrated with SAP S/4 HANA, SAP file sharing, and
Microsoft Teams SuccessFactors, and digital signature. Content capabilities and services
collaboration. Salesforce. • OpenText Capture
• OpenText Information Archive
• OpenText Process Automation

Extensions and add-ons

• For Human Resources
Integrate • For Engineering
content and systems to enhance processes • For Manufacturing
• For Government
• For Life Sciences
Deliver
knowledge faster to drive productivity • For Healthcare
• For SAP Solutions
• For Salesforce
Enhance • For Microsoft 365
work with AI productivity and governance

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Content Management Services | OpenText Content Cloud
Connections
reimagined
Integrate Automate Collaborate
people, processes internal and external across all business
and things processes partners

Lacked EDI expertise Support global expansion Consolidate B2B

to connect with new and regional invoicing networks and improve
facilities mandates supplier support

Product traceability and Secure digital identity and Improve cash visibility
brand protection access management for and optimize working
members capital

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OpenText Business
Network Cloud

Essentials Foundation Enterprise Business Network platforms

• OpenText Trading Grid
Digitize manual, paper- Scalable integration for EDI as a Service for • OpenText Command Center
based processes the mid-market global enterprise
• OpenText Active Access
companies
• OpenText Aviator IoT

Business Network services

• OpenText Ready to Implement (RTI)
• OpenText Ready to Serve (RTS)
• OpenText Advisory Services
Integrate
people, processes, and things
Extensions and add-ons
• OpenText Active Invoices with Compliance
Automate • OpenText Active Orders
internal and external processes • OpenText Active Intelligence
• ERP adapters for SAP S/4HANA, Netsuite, and Microsoft Dynamics

Collaborate
across all business partners

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B2B Integration | OpenText Business Network Cloud
Conversations
reimagined
Target Optimize Empower
customers through with data-driven employees to
highly personalized insights and deliver best-in-
journeys predictive class customer
interactions experiences

Global marketing 18,000 pages across 20 Customer experiences

backbone sites in 15 languages in 12 languages and 17
and customer countries
communications

Improved fax Personalized multi- Consolidated 100,000+

transmission channel insurance assets with powerful
success rate to communications digital asset management
almost 100%

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OpenText
Experience Cloud

Customer Customer Customer experience platforms

experience communications • OpenText Communications
• OpenText Web
Connects experiences, media, Digital experience and communication • OpenText CPaaS
communications, and data to deliver tools built for personalization at scale
flawless journeys
Customer experience capabilities and services
Secure data • OpenText Core Messaging
Customer delivery for • OpenText Fax
messaging industry • OpenText Core Journey
• OpenText Digital Asset Management
Omnichannel communications and
Most trusted and compliant digital • OpenText Contact Center
guaranteed delivery of notifications
fax for highly regulated industries

Extensions and add-ons

Target • OpenText Communications for Salesforce
customers through highly personalized journeys • OpenText Customer Data for Web
• OpenText Core Web Optimization for Web
Optimize • OpenText Analytics for Contact Center
with data-driven insights and predictive • OpenText Enterprise Document Accessibility
interactions

Empower
employees to deliver best-in-class
customer experiences

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OpenText Experience Cloud
Engineering
reimagined
Faster Safer Smarter
application delivery software with built- releases with AI
and optimized in DevSecOps best automation and
developer practices insights
experience

Lowered software Increased release Boosted productivity

deployment time velocity and shortened and efficiency with
by 96% cycle times move to DevOps

Increased app Reduced testing costs, Gained full project

performance by time to market and alignment to strategic
more than 98% improved quality state initiatives

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OpenText DevOps Cloud

Express Premium Ultimate DevOps platform

• OpenText Core Software Delivery Platform
Basic entry-level Enhanced with Complete
solution for teams expanded functionality solution including DevOps capabilities and services
looking to manage including advanced collaboration, quality
software releases, integrated testing management and • OpenText Application Lifecycle Management
DevOps, and improve and validation for full strategic planning • OpenText Application Quality Management
workflow efficiency toolchain support and business goal • OpenText Functional Testing
alignment for a
• OpenText Core Performance Engineering
complete DevOps
solution • OpenText Professional Performance Engineering
• OpenText Project and Portfolio Management
• OpenText Enterprise Performance Engineering
• OpenText Functional Testing Lab for Mobile and Web
Faster
application delivery and optimized developer experience Extensions and add-ons
• OpenText DevOps Aviator
Safer • OpenText Performance Engineering for Developers
software with built-in DevSecOps best • OpenText Software Delivery with agile
practices
• OpenText Software Delivery with quality
• OpenText Software Delivery with insights
Smarter
• OpenText Software Delivery with strategy
releases with AI automation and insights
• OpenText Software Delivery with functional testing
• OpenText Software Delivery with performance engineering

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OpenText DevOps Cloud
CloudOps
reimagined
Achieve Optimize Elevate
consistent cloud costs and user
reliability carbon footprint experiences

Auto-routes 350,000 Reduced MTTR 49% reduction in

tickets annually for from hours to service outages
faster response seconds

Automated patching Cloud provisioning Self-service portal

down to 4 hours/ boosts productivity for more than 12,000
week by 400% employees

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OpenText IT Operations
Cloud

Express Premium Ultimate IT Operations platforms

• OpenText Service Management
Entry-level solution Focus on ITSM Complete solution • OpenText Network Operations Management
with a focus on functionality including that adds discovery,
• OpenText AI Operations Management
departmental-level ITIL processes automation, and IT
service management asset management
IT Operations capabilities and services
• OpenText Universal Discovery and CMDB
• OpenText Asset Management
• OpenText Automation Center
• OpenText FinOps
Achieve • OpenText Infrastructure Observability
consistent reliability
• OpenText Application Observability

Optimize Extensions and add-ons

cloud costs and carbon footprint • OpenText Service Management with Aviator
• OpenText AI Operations Management with Aviator
• OpenText Network Operations Management with reporting
Elevate
user experience • OpenText AI Operations Management with reporting

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OpenText IT Operations Cloud
Security
reimagined
Anticipate Protect Simplify
cyber risk with across identity/data/ security across
advanced threat apps/users/devices business functions,
visibility, insights, for adaptive security roles, and processes
and monitoring posture management to drive compliance
via platform

Fast Integrated security Comprehensive Provided a single

implementation scanning right into threat hunting point of identity
for enhanced the development reduces alert and access control
application cycle fatigue
security

Future-proofed Consolidated Peace of mind and

data protection with email security and high-quality protection
referential integrity, compliance archiving from ransomware
scalability, and full for HIPAA
regulation compliance
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OpenText
Cybersecurity Cloud Application security
• OpenText Static Application Security Testing
• OpenText Core Software Composition Analysis

Prevent and protect Detect and respond Data privacy and protection
• OpenText Core Data Discovery & Risk Insights

Remediate and Investigate, analyze, • OpenText Data Privacy and Protection

restore and comply Identity and access management

• OpenText Core Advanced Authentication
• OpenText Core Identity Governance

Threat detection and response

• OpenText Core Adversary Signals
Anticipate
cyber risk with advanced threat visibility, • OpenText Endpoint Response
insights and monitoring
SMB data security
Protect
across identity/data/apps/users/devices for • OpenText Endpoint Protection
adaptive security posture management • OpenText Email Encryption powered by Zix

Simplify SMB data protection

security across business functions, roles and
processes to drive compliance via platform • OpenText Cloud to Cloud Backup
• OpenText Server Backup

Consumer digital life protection

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OpenText Cybersecurity Cloud
Decisions
reimagined
Smart Scalable Secure
Intelligent AI-led productivity, Risk management
operational and process efficiency, and data security
behavioral insights and optimized
computing

Blazingly fast Getting the most Improving wine Leverages

performance processing power through voice of eDiscovery solutions
and unparalleled for each dollar customer data for speed, security,
analytics and cost savings

The best, most Streamlines legal Zero unplanned downtime

versatile, most powerful, content management of medical imaging systems
and most affordable to improve security, using remote monitoring and
data warehouse on privacy and regulatory predictive analytics
the planet compliance
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OpenText
Analytics Cloud

Customer insights AdTech performance Analytics platforms

• OpenText Core Analytics Database
• OpenText Core Intelligence
Predictive eDiscovery and legal
maintenance content management Smart legal platform
• OpenText eDiscovery
• OpenText Investigation
• OpenText Legal Content Management
• OpenText Legal Knowledge Management

Smart API thrust services

Intelligent operational and behavioral insights
• InfoIntel Thrust API
• Data Connectors
Scalable
AI-led productivity, process
efficiency, and optimized computing

Secure
Risk management and data security

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OpenText Analytics Cloud
 Learn more about how reimagining information
can elevate your workforce’s potential.

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