Writing Emails
Writing Emails
Example greetings:
Dear Mr. Brown,
• Dear + name; Hi + name; Hi; Hello + name; Hello; To whom this may concern
Example closing sentences: As we ______________ on the phone last week, we can offer you
a 10% _______________ for a minimum order of 20 plants.
• I look forward to hearing from you
• Please don't hesitate to contact me
• Thanking you in advance I look_______________ to hearing from you and please don’t
• I await receipt of ... hesitate to _______________ me if you need any further
information.
Finish with:
Sincerely,
• Sincerely,
• Best Regards/Regards
• Best wishes James Clark
Sales Manager
Don't forget:
www.hotelplants.com
Your name, title and company name/web address, your email address and your
telephone & fax number
+44 20 8546 9674 fax: +44 20 8546 9666
KEY
In reply to your email received this morning, please find attached our latest catalogue showing
details of our ornamental plants for hotel lobbies and company reception areas.
We have been in business for more than 30 years and have some of the town’s biggest hotels
among our clients.
As we agreed on the phone last week, we can offer you a 10% discount for a minimum order
of 20 plants.
I look forward to hearing from you and please don’t hesitate to contact me if you need any
further information.
Sincerely,
James Clark
Sales Manager
www.hotelplants.com