School of Management and Commerce

Question Bank - Unit no.: 1

Program: MBA
Course Name: MIS AND COMPUTER APPLICATION IN BUSINESS
Course Code: 24BUS504
Academic year: 2024-2025 Sem/Year: I
Semester
Level A. Easy Questions (2 marks each)
S. Questions
CO*
No.
Q1 CO1
Define the term "Information System" in the context of an
organization.
Q2 What is the primary role of Information Systems in an CO1
organization?
Q3 CO1
Mention two components of an Information System.
Q4 CO1
List any two benefits of managing Information Systems in the
Internet Era.
Q5 CO1
What is the IT Interaction Model?
Q6 CO1
Name the three key components of IT security in organizations.
Q7 CO1
What is a Technology Roadmap?
Q8 CO1
Explain the term “tactical decision” with an example.
Q9 CO1
Differentiate between data and information.
Q10 What does MIS stand for, and what is its purpose? CO1

Q11 Name any two types of strategic decisions supported by MIS. CO1

Q12 What is the difference between operational and strategic CO1

decisions?
Q13 Define the term “IT governance.” CO1

Q14 Mention two types of IT security threats. CO1

Q15 What are the key elements of an organization's Technology CO1

Roadmap?
Q16 State one advantage of decision-making with MIS. CO1

Q17 What is cloud computing, and how does it impact Information CO1
 Systems?
Q18 Define operational decision-making with an example. CO1

Q19 What is the role of cybersecurity in IT management? CO1

Q20 Mention any two risks of poor IT security management. CO1

Level B. Intermediate Questions (5 marks each)

Q21 CO1
Discuss the significance of Information Systems in modern
organizations.
Q22 CO1
Explain how the Internet Era has changed the way organizations
manage Information Systems.

Q23 CO1
Illustrate the components and purpose of the IT Interaction
Model.

Q24 CO1
Describe three levels of IT security with examples.

Q25 CO1
What are the key challenges of IT management in organizations?

Q26 CO1
Explain how Information Systems contribute to competitive
advantage.

Q27 CO1
Compare and contrast operational, tactical, and strategic
decisions in organizations.

Q28 CO1
How does MIS support decision-making at the tactical level?
Provide examples.
Q29 CO1
What are the key steps in creating a Technology Roadmap for an
organization?
Q30 Discuss the importance of data security and privacy in the digital CO1
era.
Level C. Difficult Questions (10 marks each)

Q31 CO1
Explain the role and significance of MIS in supporting
strategic decision-making. Provide real-world examples.
Q32 Critically analyze the role of MIS in enhancing CO1
organizational efficiency and effectiveness.

Q33 Evaluate how Information Systems have transformed CO1

 decision-making processes across operational, tactical,
and strategic levels.

Q34 Describe the different levels of IT security in detail and CO1

their relevance to organizational operations.
Q35 CO1
Analyze the importance of developing a Technology
Roadmap for organizational growth and innovation.
Q36 Discuss the key elements of managing IT systems in an CO1
organization using the IT Interaction Model.
Q37 Case Study Example: "XYZ Corporation is a mid-sized CO1
organization looking to upgrade its information systems to
streamline operations and improve decision-making. They
currently have outdated systems, which affects data analysis,
decision-making, and security. The management is considering a
new technology roadmap and a more robust IT security
framework to tackle these issues."

Questions:

1. What steps should XYZ Corporation take to create an

effective Technology Roadmap?
2. How can updating their Information Systems improve XYZ
Corporation's operational efficiency?
3. Discuss how improved IT security levels will protect XYZ
Corporation's data.
4. What role would a new MIS play in XYZ Corporation’s
decision-making process?

** Note: Students to be instructed to draw well labeled diagrams wherever necessary, to

support their answers (especially in level B and C questions)

School of Management and Commerce

Question Bank - Unit no.: 2
Program: MBA
Course Name: MIS AND COMPUTER APPLICATION IN BUSINESS
Course Code: 24BUS504
Academic year: 2024-2025 Sem/Year: I
Semester
Level A. Easy Questions (2 marks each)
S. Questions
CO*
No.
Q1 CO2
Define digital convergence.
Q2 CO2
Mention one impact of digital convergence on the business
environment.
Q3 CO2
What is the difference between data and knowledge in the
context of the knowledge economy?
Q4 CO2
Name two characteristics of the knowledge economy.
Q5 CO2
Define the term "Information System (IS)."
Q6 CO2
List two management challenges associated with contemporary
IS.
Q7 CO2
What is e-commerce?
Q8 CO2
Name one advantage of using B2C models in e-commerce.
Q9 CO2
Differentiate between B2B and B2C models.
Q10 Define Electronic Data Interchange (EDI). CO2

Q11 What is an intranet? CO2

Q12 State one role of intranets in digital organizations. CO2

Q13 What is Moore’s Law? CO2

Q14 Explain the "law of mass digital storage." CO2

Q15 Name two components of IT infrastructure. CO2

Q16 What is groupware? Provide an example. CO2

Q17 Mention one current trend in hardware platforms. CO2

Q18 Define enterprise software. CO2

Q19 What is the primary purpose of IT infrastructure in a business? CO2

Q20 Provide an example of an Internet-based business model. CO2

Level B. Intermediate Questions (5 marks each)

Q21 CO2
Explain how digital convergence influences organizational
 strategies and operations.
Q22 CO2
Discuss the features of the knowledge economy and its
impact on business.

Q23 CO2
Describe the key components of an Information System
and their relevance.

Q24 CO2
Explain the differences between B2B and B2C e-commerce
models with examples.

Q25 CO2
Illustrate the role of intranets in enhancing organizational
collaboration and communication.

Q26 CO2
Describe the evolution of IT infrastructure over the years.

Q27 CO2
Explain Moore’s Law and its relevance to the IT industry.

Q28 CO2
Discuss the importance of enterprise software in
managing business processes.
Q29 CO2
Describe the benefits and limitations of groupware in a
digital organization.
Q30 CO2
Highlight the management challenges associated with
adopting contemporary Information Systems.
Level C. Difficult Questions (10 marks each)

Q31 CO2
Critically analyze the role of digital convergence in
reshaping the modern business environment.
Q32 Discuss the challenges and opportunities of transitioning CO2
to a knowledge economy.

Q33 Evaluate the impact of Internet-based business models on CO2

traditional businesses, with examples of B2B and B2C.

Q34 Discuss the components of IT infrastructure and analyze CO2

their role in business operations.
Q35 CO2
Explain the evolution of IT infrastructure, emphasizing
Moore’s Law and the law of mass digital storage.
Q36 Analyze how enterprise software and current trends in CO2
hardware platforms support organizational goals in the
digital era.
Q37 Case Study: CO2

"ABC Corporation is a large retail company expanding its online

presence. They plan to implement a new e-commerce platform to
increase sales and customer engagement. Additionally, they aim
to integrate B2B and B2C models and need secure, efficient ways
to handle transactions and share information. ABC Corporation is
also exploring an intranet to improve internal communications
and collaboration."

Questions:

1. How can ABC Corporation effectively implement both B2B

and B2C models?
2. Explain the role of the intranet in improving internal
communication for ABC Corporation.
3. What are the benefits of integrating Electronic Data
Interchange (EDI) in ABC Corporation’s e-commerce
platform?
4. Discuss how current trends in IT infrastructure could
support ABC Corporation’s e-commerce and internal
operations.

** Note: Students to be instructed to draw well labeled diagrams wherever necessary, to

support their answers (especially in level B and C questions)

School of Management and Commerce

Question Bank - Unit no.: 3
Program: MBA
Course Name: MIS AND COMPUTER APPLICATION IN BUSINESS
Course Code: 24BUS504
Academic year: 2024-2025 Sem/Year: I
Semester
Level A. Easy Questions (2 marks each)
S. Questions
CO*
No.
Q1 CO3
Define videoconferencing and mention one business application.

Q2 What are wireless payments? Provide an example. CO3

Q3 CO3
Explain the term "bandwidth" in communication technologies.
Q4 CO3
Name any two types of network media.
Q5 CO3
Define a Local Area Network (LAN).
Q6 CO3
What is the key difference between LAN and WAN?
Q7 CO3
Define a protocol in the context of networking.
Q8 CO3
Mention any two common networking protocols.
Q9 CO3
What is VOIP? Provide an example.
Q10 CO3
Define RFID and mention one use case in business.
Q11 What is broadband telephony? CO3

Q12 What is the role of convergence in networking technologies? CO3

Q13 CO3
Name any two Internet networking services.

Q14 CO3
What is the difference between traditional file-based systems and
databases?

Q15 Define the relational database model. CO3

Q16 CO3
Mention any two relational operations in SQL.

Q17 What is data modeling? CO3

Q18 Differentiate between a database and a data warehouse. CO3

Q19 What is the purpose of a database on the web? CO3

Q20 Define the term “object-oriented database model.” CO3

Level B. Intermediate Questions (5 marks each)

Q21 CO3
Discuss the importance of videoconferencing in modern
business communication.
Q22 CO3
Explain the working and advantages of wireless payment
systems.

Q23 CO3
Describe the different types of networks with examples
(LAN, WAN, MAN).

Q24 CO3
Explain the role of protocols in ensuring effective
communication in networks.

Q25 CO3
Discuss the advantages and challenges of VOIP in
business communication.

Q26 CO3
Analyze the impact of broadband telephony and
convergence on business operations.

Q27 CO3
Compare and contrast the relational database model and
the object-oriented database model.

Q28 CO3
Explain the concept and purpose of data warehouses in
business decision-making.
Q29 CO3
Discuss the key components and advantages of databases
on the web.
Q30 Explain the concept of RFID and its application in CO3
inventory management.
Level C. Difficult Questions (10 marks each)

Q31 CO3
Discuss the future of networking technologies, focusing
on emerging trends like 5G, IoT, and convergence.
Q32 CO3
Evaluate the importance of bandwidth and media in
supporting modern communication technologies.

Q33 Analyze the role of videoconferencing, wireless payments, CO3

and RFID in transforming business operations.

Q34 Explain the relational database model, its key operations CO3
in SQL, and its advantages over traditional file-based
systems.
Q35 Discuss the process and benefits of data modeling in CO3
designing robust databases.
Q36 Evaluate the role of data warehousing in business CO3
 intelligence and decision-making, with real-world
examples.
Q37 Case Study CO3

XYZ Logistics is a mid-sized logistics company that has faced

significant challenges in managing its inventory and customer
data. The current system relies on traditional file-based methods,
leading to delays in processing, errors in inventory management,
and customer dissatisfaction. The company is considering
upgrading to a database management system and implementing
RFID technology to enhance its operations.

Questions (5 Marks Each):

1. What are the key limitations of the traditional file-based

system that XYZ Logistics currently uses?
2. How can a relational database management system
(RDBMS) address the company’s challenges?
3. Discuss how RFID technology can streamline XYZ Logistics'
inventory management processes.
4. Propose a data modeling approach to design the new
database for XYZ Logistics, considering their inventory and
customer data.

** Note: Students to be instructed to draw well labeled diagrams wherever necessary, to

support their answers (especially in level B and C questions)

School of Management and Commerce

Question Bank - Unit no.: 4
Program: MBA
Course Name: MIS AND COMPUTER APPLICATION IN BUSINESS
Course Code: 24BUS504
Academic year: 2024-2025 Sem/Year: I
Semester
Level A. Easy Questions (2 marks each)
S. Questions
CO*
No.
Q1 CO4
What is the purpose of MS-Word in documentation?

Q2 Name two common tools in MS-Word used for formatting text. CO4

Q3 CO4
What is the primary use of MS-Excel?
Q4 CO4
Define the term "cell" in the context of MS-Excel.
Q5 CO4
What is the function of VLOOKUP in Excel?
Q6 CO4
Name any two types of graphs that can be created in MS-Excel.
Q7 CO4
What is MS-PowerPoint primarily used for?
Q8 CO4
Name two common slide layouts available in MS-PowerPoint.
Q9 CO4
What is a multimedia element in the context of a presentation?
Q10 Define animation in MS-PowerPoint. CO4

Q11 CO4
What is the purpose of a table in a document?

Q12 Mention two ways to insert graphs into an MS-PowerPoint CO4

presentation.
Q13 What is a database? CO4

Q14 CO4
Mention two advantages of using MS-Access for data storage.

Q15 What is a primary key in MS-Access? CO4

Q16 Define the term "report" in MS-Access. CO4

Q17 What is a questionnaire? CO4

Q18 Name two features in MS-Word that help in designing a CO4

questionnaire.
Q19 What is the role of transitions in PowerPoint presentations? CO4

Q20 Mention one advantage of using MS-Excel for data analysis. CO4

Level B. Intermediate Questions (5 marks each)

Q21 CO4
Explain the importance of MS-Word in preparing
documentation and reports.
Q22 CO4
Describe the process of preparing a report in MS-Word
using tables, images, and graphs.
Q23 CO4
Discuss the role of MS-Access in managing large datasets
efficiently.

Q24 CO4
Highlight the steps involved in designing a questionnaire
using MS-Word.

Q25 CO4
Discuss the advantages of using graphs and charts for
data presentation in MS-Excel.

Q26 CO4
Discuss how MS-Excel simplifies data analysis and
representation.

Q27 CO4
Describe the steps involved in creating a table in MS-
Word and formatting it.

Q28 CO4
Illustrate how to use the VLOOKUP function in MS-Excel
with an example.
Q29 CO4
Explain the use of animations and multimedia elements in
MS-PowerPoint presentations.
Q30 CO4
Explain how to create a presentation with slides
containing text, images, and animations in MS-
PowerPoint.
Level C. Difficult Questions (10 marks each)

Q31 CO4
Discuss the key features of MS-Word, MS-Excel, and MS-
PowerPoint and their applications in business and
academia.
Q32 Explain the process of creating an interactive CO4
presentation in MS-PowerPoint, incorporating multimedia
and animations.

Q33 Analyze the importance of MS-Excel for financial data CO4

analysis, emphasizing VLOOKUP and chart creation.

Q34 Describe the steps involved in designing a database in CO4

MS-Access, focusing on tables, relationships, and queries.
Q35 Discuss the significance of data storage and retrieval in CO4
MS-Access and its impact on organizational decision-
making.
Q36 CO4
Evaluate the role of questionnaires in data collection and
 explain how MS-Word tools can facilitate their
preparation.
Q37 Case Study CO4

Scenario:
ABC Corp. is organizing a customer feedback program and
requires tools to collect, analyze, and present the data. The team
wants to design a questionnaire for feedback, store responses
efficiently, and present the results in a management meeting.
They also want to use charts and tables for better visualization.

Questions (5 Marks Each):

1. How can MS-Word be used to design the questionnaire for

customer feedback?
2. Explain how MS-Excel can help analyze the data collected
from the questionnaire, including the use of VLOOKUP.
3. Discuss how MS-Access can be used to store and manage
the feedback data effectively.
4. Describe how MS-PowerPoint can be utilized to present the
feedback results using charts, graphs, and animations.

** Note: Students to be instructed to draw well labeled diagrams wherever necessary, to

support their answers (especially in level B and C questions)