UNIT I

Questions

Which of the following is not a function of management?

a) Planning b)Staffing c)Co-operation d)Controlling

Management is
a) an art b)a science c)both art and science d)neither

Which of the following statement best described the principle of

'Division of work '
a) Work should be divided into small tasks
b) Labor should be divided
c) Resource should be divided among jobs
d) It leads to specialisation

The principles of management are significant because of

a) Increase in efficiency
b) Initiative
c) Optimum utilisation of resources
d) Adaptation of changing technology
Explain the process of management
OR
Write a short note on administration
Analyse and explain the qualities of manager that suits the needs of
present business environment.
OR
Enumerate the role and importance of management in the present society

Questions

Observe the following management principles and pick the odd one out.
Justify your answer
a)unity of command b)unity of direction c)maximum output d)equity

Which of following is not among the levels of management?

a)Top level management b)Intermediate Level c)Middle level
management d)Lower level management

Who is known as 'the Father of Modern Theory of Management’?

a)Harold Koontz. b)Henry Fayol c)F.W. Taylor d)Max Weber

Which of the following is not a Management Principle?

a) Order b) Discipline c) Equity d)Cooperation

Explain the Henry Fayol’s principles of management

OR
Distinguish between administration and management
State the contribution of FW Taylor towards scientific management.
OR
Explain the process of management

Questions

Management is need at............

a) Top level b) Middle level c) Lower level d) All levels

Management is called a process because............

a)It is applicable to the manufacturing process
b)It is relevant for social organisation
c)It involves a series of action
d)All of above

Which of the following is not a Management Principle?

a)Order b)Discipline c)Equity d)Cooperation

Who is known as the father of scientific management?

a) F.W. Taylor b) Max Webe c) Henry Fayol d) S.George
 Ex Explain the qualities of a manger need for the present business
ement OR
List out and explain the characteristics of management
Discuss various levels of management.
OR
Explain in detail about the nature of management

Questions
Which management skill involves understanding and working well with
people?
a)Technical skill b) Conceptual skill c) Human skill d) Analytical skill
Administration is............

a) Policy making
b) Active direction to get things done
c) Executing the policy
d) Developing society

Which one of the following is not important to management?

a) Developing society.

b) Disciplining employees.

c) Inculcating creativity.

d) Integrating various interest groups

Top management is concerned with the formulation of ______.

a) Long-term plans.

b) Short-term plans.

c) None of these.

d) Guidelines for supervisors

Write the short notes on scientific system planning
OR
Explain Elton mayo’s contribution to management
Discuss the various role of manager
 OR
Explain henroy fayols principles s of management

Questions
In which category does management fall?

a) Semi-profession. b) Emerging profession.

c) Marginal profession. d) Well-established profession

Management is multidimensional because it has ____ dimensions.

a) Two b) Three c) Four d) One

Which one of the following statements is not correct?

a) Management is a continuous process.

b) Management is a dynamic process.

c) Management is a rigid process.

d) Management is a goal-oriented process

Which one of the following is not important to management?

a) Developing society b) Disciplining employees

c) Inculcating creativity d) Integrating various interest groups

ExExplain the functions of management

OR
List out and explain the characteristics of management
Analyze and explain the skill required for a manager that suits the needs
of present business environment.
OR
Analyze and explain in what ways did planning ,organizing, leading &
controlling contributes to the company’s success

UNIT II
Questions
 Which of the following is the primary purpose of strategic planning?

a) To develop a detailed action plan for day-to-day operations.

b) To set long-term goals and determine the best way to achieve

them.

c) To manage and allocate resources for short-term tasks.

d) To monitor and control project timelines and budgets.

Which of the following is NOT typically a step in the planning
process?

a) Setting objectives b) Identifying resources

c) Executing the plan d) Evaluating performance

In planning, what is a “contingency plan” used for?

a) To establish the main project goals and objectives.

b) To outline alternative strategies in case of unexpected changes or

risks.

c) To detail the daily operational procedures.

d) To set the budget and resource allocation for the project.

Method study is
a)Preliminary survey of production process
b) Study of the movement of a work
c) Study of operational efficiency
d) All of the above
How to make a planning effective?

OR

Explain the various kinds of policy.

E Explain the importance of procedure.
OR
Discuss the steps involved in planning.

Questions
In which pace of the planning process, two sides of a coin of each
alternative are examined.
 A. a)Setting up Objective b)Developing
Premises

c)Selecting an alternative premises d)Evaluating alternatives course

of action
4. It is known as planning.

A. a)The last function of the manager

B. b) Primary/First function of the manager
C. c)Both a) and b) d)None of the options
is correct

A case that is generalized in the form of decision-making is

a)Organizing b)Staffing c)Directing d)Planning

Suraj eagerly wants to earn a profit of 50% in the current financial
year. Tell the planning type that is being discussed in the mentioned
lines.

a)Objective b)Method c)Programme d) Strategy

Planning is an integrated process-Explain
OR
What are the strategies adopted by an organization to accomplish
objectives
Ex Explain the various types of planning.
OR
Should policies be permanent or subject to ready change? Explain

Questions
8. The regiment way in which a core has to be executed is _____.

a) Strategy b) Procedure c) Method d)Policy

It helps to cross the gap between the current position and the future

a) Staffing b)Planning c)Directing d)Organizing

What Kind of plan doesn’t involve any discretion or flexibility:

a)Strategy b)Rule c)Procedure d)Policy

Two types of plans that are inter-related with each other

a)Policy and Rule b)Objective and policy

c)Objective and Method d)Policy and procedure

Ex Explain the various types of decision making.
OR
Discuss what are the steps involved in strategic planning.
Discuss the use of standing use plan.
OR
Discuss the advantages of strategic planning.

Questions
6. The combined plan, which requires setting up an objective for the
long term, finding a time of action, and allowance of resources, is
known as

A. a)Policy b)Procedure c)Strategy

d)Programme

7. The plan that involves some procedure and rule is known as:

A. a)Programme b)Strategy c)Budget d)Staffing

In the below-mentioned points, is not a factor limited to planning?

a)Costly process b)Dynamic environment

c)Top management approach d)Rigidity

Results sloping towards the activities that are directed is known as:

a)Objective b) Programme c)Policy d)Strategy

Explain the advantages of method.
OR
What are the features of decision making?
Should policies be permanent or subject to deadly changes?-Justify
OR
PQR ltd. is a well-known company having a good market reputation
and wants to increase its market share. State the various alternatives
and apply the steps of planning in order to increase its market share.

Questions
9. The series of actions to behold the carry out a policy and reach a
presumed subjective is _____.

a)Policy b)Procedure c)Objective d)Strategy

What is the core of making a plan?

a)Organizing b)Thinking in Advance c)Directing d)All of the

above
At what stage of the planning becomes the most feasible plan that
can be implemented?

a)Developing Premises

b)Evaluating alternative course of action

c)Selecting an alternative

d)Setting up objective
We can address planning as

a)The primary function of the manager

b)The Last function of a manager

c)None of the above

d)Both a) and b)
Explain various steps in decision making
OR
Differentiate policy from procedure
Policies are guides for managerial action -Discuss
OR
Discuss the essentials of sound procedure.

UNIT III
Questions
Which of the following best describes an organizational structure?

a) The process of making decisions about the allocation of resources.

b) The arrangement of tasks, people, and resources to achieve

 organizational goals.

c) The method of setting short-term and long-term goals for the

organization.

d) The strategy for developing new products and services.

What is the primary purpose of delegation in management?

a) To increase the number of managers in an organization.

b) To assign specific tasks and responsibilities to team members.

c) To create new organizational charts and structures.

d) To monitor and evaluate employee performance.

Which of the following is a characteristic of a functional

organizational structure?

a) Employees are grouped by their job functions, such as marketing

or finance.

b) Teams are organized around projects with members from different

functions.

c) The structure is decentralized with each unit operating

independently.

d) Employees report to multiple managers based on the project or

task.
Which principle of organizing involves grouping activities and
people according to their common tasks?

a) Unity of Command b) Division of Labor

c) Chain of Command d) Span of Control

Explain how to make a committee effective.
OR

What are the main features of classical theory of organization?

Explain various methods of performance appraisal.
OR
Explain the factors determining the degree of decentralization

Questions
What does the term "span of control" refer to in organizational
design?

a) The number of levels in the hierarchy of an organization.

b) The range of tasks assigned to each employee.

c) The number of subordinates a manager can effectively supervise.

d) The breadth of authority granted to managers at different levels.

Which organizing principle ensures that each employee has only one
direct supervisor?

a) Delegation b) Unity of Command

c) Centralization d) Formalization
What is the main advantage of a decentralized organizational
structure?

a) Greater control and consistency across the organization.

b) Enhanced ability for quick decision-making at lower levels.

c) More uniform policies and procedures throughout the

organization.

d) Easier monitoring and evaluation of employee performance.

Which organizational structure is typically used for projects that
require cross-functional teams?

a) Functional Structure b) Divisional Structure

c) Matrix Structure d) Line Structure

What bases are of depart mentation?
OR
What is organisation chart? Explain its advantages.
Discuss the different kinds of depart mentation
OR
Explain the various methods of job analysis.
 Questions
In organizing, what is meant by "formalization"?

a) The extent to which organizational rules and procedures are

written and standardized.

b) The process of establishing informal communication networks

within an organization.

c) The method of integrating new employees into the organizational

culture.

d) The practice of evaluating the performance of organizational

units.
Delegation is ________.

a) Optional b) Compulsory

c) None of the options are correct d) Both a) and b)

The form of organisation known for giving rise to rumours is

called_______.

a) Decentralised organisation

b) Formal organisation

c) Centralised organisation

d) Informal organisation

Which staffing function involves evaluating employee performance

and providing feedback?

a) Recruitment b) Training

c) Performance appraisal d) Succession planning

Explain the merits and demerits of committee form of organisation
OR
Explain the principles of organisation
Analyze the steps in organisation process.
OR
Home Creations Ltd is a well-known chain of large department store
offering various types of products under one roof. The company
owns fifty stores in various parts of the country. Each store is placed
under the charge of a manager who is allowed to rim their stores
autonomously by deciding about the products which may be
promoted, the appointment of staff, ways to handle customer
complaints etc. As these managers have a deeper knowledge of the
local situations, it enables them to take these decisions effectively
keeping in view the local circumstances and consumers’ needs. This
approach helps to improve customer service and at the same time
serves to boost morale and increase the job satisfaction of the store
managers as it empowers them to innovate and use their initiatives.
a. Identify and explain the policy followed by ‘Home Creations Ltd.’
to run their stores successfully.
b. Also, give any three points highlighting the importance of the
approach followed as identified in part (a) of the question.
OR
Delegation of authority helps in reducing the workload of
managers”. Justify

Questions
What is the term used for the process of ensuring that there are
enough people with the right skills to meet organizational goals?

a) Staffing b) Organizing c) Controlling d) Planning

Decentralisation is ______.

a) Optional b) Compulsory c) Both a) and b)

d) None of the options are correct

Decision-making authority can be pushed down to a lower level and

this is related to______.

a) Centralisation b) Delegation

c) Decentralisation d) Staffing

Which of the following is not a part of the organising process?

a) Assignment of responsibilities
b) Establishing reporting relationship

c) Specialisation

d) Division of work

How can decentralization be made effective?

OR
Difference between formal and informal organisation
Line and staff is an obsolete concept-Justify
OR
In what ways specialized staff can contribute to organizational
effectiveness. Justify

Questions
Which of the following is a primary function of organizing in
management?

a) Setting organizational goals b) Developing a budget

c) Defining roles and responsibilities d) Motivating employees

In the context of delegation, what is meant by ‘responsibility’?

a) The right to make decisions b) The obligation to perform a task

c)The process of assigning tasks d)The authority to control
resources
Which principle of delegation requires that employees be given the
authority to carry out the tasks assigned to them?

a) Responsibility b) Authority c) Accountability d) Reporting

In the staffing function of management, which of the following is
NOT typically a responsibility?

a) Recruiting c) Training and development

b) Setting strategic goals d) Performance appraisal

State briefly the nature of staffing function.
OR
Differentiate between training and development
Critically discuss the pros and cons of internal and external sources
of recruitment
OR
Discuss neo-classical theory of management

UNIT IV
Questions
Identify the style of leadership in which the superior uses file forces
from within the groups in order to establish control.

a) Autocratic leadership b) Democratic leadership

c) Laissez-faire leadership d) Authoritarian leadership

On the successful completion of two years in a company, Harsh

received a letter confirming his job as a permanent employee.
Identify the need of Harsh being fulfilled as per Maslow’s Need
Hierarchy Theory.

a) Esteem Needs b) Security Needs

c) Self Actualisation Needs d) Basic Physiological Needs

Which of the following ways help in improving communication

effectiveness?

a) Ensuring proper feedback b) Being a good listener

c) Ensuring follow up patience d) All of the above

Identify the correct sequence of steps involved in the motivation

process.

a) Tension, drives, search behaviour, unsatisfied need, satisfying

behaviour, reduction of tension

b) Unsatisfied need, tension, drives, search behaviour, satisfied

behaviour, reduction of tension

c) Drives, search behaviour, unsatisfied need, tension, satisfying

behaviour, reduction of tension

d) Search behaviour, reduction of tension, unsatisfied need, tension,

drives, satisfied behaviour
Explain the element of directing
 OR
Write a note on qualities of a good leadership.
Discuss Maslow’s hierarchy of needs.
OR
Explain in detail the various methods of motivation

Questions
Which of the following is not a type of communication barrier?

a) Semantic barriers b) Psychological barriers

c) Rational barriers d) Organisational barriers

Lateral communication takes place from _______.

a) First to the second division of the same organisation

b) Superior to subordinate

c) Subordinate to superior

d) All of the above

Which of the following is not a feature of leadership?

a) It shows the ability of an individual to influence others

b) It leads to the achievement of organisational goals

c) Leadership is a one-time process

d) It leads to the desired change in the organisation

A leader is one who wants to run the organisation all by himself is

called

a)Autocratic leader b)Intellectual leader

c)Liberal leader d)Democratic leader

Enumerate the different methods of communication

OR
Difference between x theory and y theory.
Enumerate the different principles of effective communication
 OR
Describe the various approaches to management.

Questions
Which of the following is not an example of a financial incentive?

a) Perquisites b) Job Enrichment

c) Profit Sharing d) Co-partnership

Identify the correct sequence of steps involved in the communication

process.

a) Sender, Message, Encoding, Media, Decoding, Feedback,

Receiver

b) Sender, Decoding, Receiver, Feedback, Message, Encoding,

Media

c) Sender, Message, Encoding, Media, Decoding, Receiver,

Feedback

d) Sender, Media, Decoding, Receiver, Message, Encoding,

Feedback

Downward communications refer to the flow of communication from

_____.

a) One departmental manager to another

b) Superior to subordinate

c) Subordinate to superior

d) All of the above

Which of the following is not an assumption of Maslow’s theory?

a) People’s behaviour is not based on their needs

b) Satisfaction of such needs influences their behaviour

c) A satisfied need can no longer motivate a person; only the next

higher level need can motivate him
d) A person moves to the next higher level of the hierarchy only
when the lower need is satisfied

Briefly explain what is brain storming.

OR
How to make a communication effective?
Explain democratic type of leadership.
OR
Explain the characteristics of motivation

Questions
These needs are most basic in the hierarchy of motivation theory and
correspond to primary needs.

a) Self Actualisation Needs

b) Basic Physiological Needs

c) Security Needs

d) Belonging Needs

While other functions prepare a setting for action, name the function
that initiates the action in the organisation.

a) Planning b) Organising c) Staffing d) Directing

Which of the following ways help in improving communication

effectiveness?

a) Ensuring proper feedback b) Being a good listener

c) Ensuring follow up patience d) All of the above

In the context of leadership styles, which style encourages employee

involvement in decision-making?

a) Autocratic b) Laissez-faire c) Democratic d) Charismatic

Write a short note on job enrichment.
OR
 State the necessity of leadership in business organisation

Discuss Maslow’s hierarchy theory.

OR
Explain the characteristics a good communication system

Questions
Which function of management involves guiding and motivating
employees to achieve organizational goals?

a) Planning b) Organizing c) Directing d) Controlling

What is the correct sequence of the communication process?

a) Encoding → Decoding → Message → Feedback

b) Message → Encoding → Decoding → Feedback

c) Encoding → Message → Decoding → Feedback

d) Message → Feedback → Encoding → Decoding

Herzberg’s Two-Factor Theory categorizes factors that influence job
satisfaction into which two categories?

a) Hygiene factors and Motivators

b) Intrinsic factors and Extrinsic factors

c) Primary factors and Secondary factors

d) Basic factors and Advanced factors

According to Maslow’s Hierarchy of Needs, which need must be
satisfied before individuals seek self-actualization?

a) Physiological needs b) Safety needs

c) Love and belonging needs d) Esteem needs

Write note on nonverbal form of communication
OR
Explain the importance of motivation
Leaders Emerge Because of Their Traits
OR
Demonstrate the Transformational Leadership Theory with example.

UNIT V
Questions
Which of the following best describes the nature of coordination in
management?

a) Synchronizing activities and ensuring all parts of the organization

work together towards common goals

b) Allocating resources and setting organizational goals

c) Monitoring and evaluating performance

d) Directing and motivating employees

Managers achieve Coordination
a) By taking helps from subordinates
b) By requesting the general public to cooperate
c) By following the rule book scrupulously
d) By putting people, activities, resources on track
Coordination is ______.

a) The essence of management.

b) An objective of management.

c) A social objective.

d) A management function.

Which of the following is NOT a common problem of effective

coordination?

a) Lack of communication between departments

b) Overlapping roles and responsibilities

c) Clear and consistent procedures

d) Conflicting goals among departments

Explain the term PERT
OR
Write a short note on the usage of management information system
in business.
Discuss the various types of budget used in management.
OR
Distinguish between traditional control devices and modern control

Questions
The basic control process involves which of the following steps?

a) Planning, Organizing, Leading, Controlling

b) Setting standards, Measuring performance, Comparing with

standards, Taking corrective action

c) Organizing, Staffing, Directing, Controlling

d) Setting goals, Implementing plans, Evaluating results, Revising

strategies
Which control technique involves setting specific objectives and
evaluating performance based on the achievement of these
objectives?

a) Control charts b) Budgetary control

c) Management by Objectives (MBO) d) Co-ordination

The element that aims at integrating group efforts to achieve group
objectives is called ____.

a) Coordination b) Management c) Directing d) Cooperation

Which type of software is used to track and manage customer

interactions and data throughout the customer lifecycle?

a) Enterprise Resource Planning (ERP)

b) Customer Relationship Management (CRM)

c) Supply Chain Management (SCM)

d) Project Management Software

Bring out the limitation of budgeting.

OR

Write a short note on master budget

Discuss the determination of co-ordination needs.
OR

Discuss the merits and demerits of cost control systems.

Questions
Which control technique involves setting specific objectives and
evaluating performance based on the achievement of these
objectives?

a) Control charts b) Budgetary control

c) Management by Objectives (MBO) d) Ratio analysis

What is a key advantage of using computers in managing
information?

a) Increased manual processing time

b) Enhanced accuracy and speed in data processing

c) Limited data storage capacity

d) Reduced ability to analyze large datasets

What is the primary benefit of using Business Intelligence (BI)
tools?

a) Automating financial transactions

b) Enhancing decision-making through data analysis and reporting

c) Managing employee payroll

d) Securing the company’s network infrastructure

What does a Database Management System (DBMS) primarily do?

a) Manages hardware resources

b) Facilitates data entry and storage, and enables data retrieval and
manipulation

c) Designs user interfaces

d) Performs network security functions

Explain the techniques of co-ordination.
 OR
Explain how break even analysis is used in controlling the
organization
Bring out the advantages of budgeting in management.
OR
Write a short note on the following a) Production control b)
Inventory control

Questions
Which of the following is NOT a non-traditional control technique?

a) Benchmarking b) Balanced Scorecard

c) Statistical Process Control (SPC)

d) Management by Objectives (MBO)

Which control technique involves comparing a company's processes
and performance metrics to those of industry leaders?

a) Budgetary control b)Benchmarking

c) Ratio analysis d) Quality control

Which software tool is designed to help with project planning,
scheduling, and resource allocation?

a) Database Management System (DBMS)

b) Project Management Software

c) Content Management System (CMS)

d) Enterprise Resource Planning (ERP)

In computer-based information management, what is 'cloud
computing'?

a) Storing data on physical servers within the company

b) Using remote servers hosted on the internet to store, manage, and

process data

c) Analyzing data using local software applications

d) Encrypting data for secure transmission

Bring out the limitations of budgetary control
OR
Differentiate data from information
Discuss the use of MIS in management
OR
Discuss the technique for achieving co-ordination.

Questions
In the context of computer use in management, what is 'data mining'?

a) The process of collecting data from various sources

b) The technique of analyzing large datasets to discover patterns and

relationships

c) The method of organizing data into a database

d) The process of storing data on a physical server

Which of the following best describes a modern computer-based
technique for controlling organizational performance?

a) Manual data entry

b) Spreadsheet analysis

c) Enterprise Resource Planning (ERP) systems

d) Paper-based record-keeping
What does 'data warehousing' involve?

a) Storing and managing data in a centralized repository for analysis

and reporting

b) Encrypting data to ensure security

c) Transferring data between different systems

d) Visualizing data through graphical interfaces

In management, coordination refers to:
a) The process of ensuring that all departments and individuals work
independently to achieve their own goals
b) The integration of different departments and activities to ensure
they work together towards a common objective
c) The establishment of strict hierarchies and reporting structures to
control employee actions
d) The delegation of decision-making authority to lower levels of the
organization
Explain in brief what are the suggestion for effective co-ordination
OR
Explain how effective co-ordination helps in management.
A vigilant eye is the only feature of a good control system’. Do you
agree with this statement?
OR
“Business firms invest heavily in information systems to achieve
business objectives- Do you agree with this give your views on this
statement.