Enhancing Navigational Safety Through Increasing Situational Awareness and Teamwork in The Bridge by Mohammad Emad Gommosani
Enhancing Navigational Safety Through Increasing Situational Awareness and Teamwork in The Bridge by Mohammad Emad Gommosani
By
Philosophy
Glasgow, UK
2021
This thesis has resulted from the author’s own efforts. It has been created for the purposes of
the PhD award and not been submitted for any previous examination, nor been awarded for
Copyrights belong to the author and the writer of this thesis under the terms and the
Signature: ………………………
Date:
Acknowledgement
All praise to Almighty Allah for providing me with blessing, strength, patience and good
Professor Osman Turan for his support, patient, inspiration, and guidance throughout this
unforgivable journey of the PhD with his patience, care, and knowledge to walk through this
challenge which made it possible to finish this research. Also, I would like to thank my
second supervisor Dr R. Emek Kurt for his help and support during my PhD.
Gommosani for their continuous support, prayers, and encouragement to finish this work and
get back home. Also, I would like to express my gratitude to my Brother and Sisters, Dr.
Raneem, Rami, Dr. Reem and Rahaf, for their endless support, encouragement, prayers, and
love during my research. Besides, I would like to thank nephews, nieces, for my whole
extended family and family-in-law for their support and encouragement during my stay-time
in Saudi Arabia.
“Behind every successful man, there is a great woman”; no words will ever express the
gratitude I owe to my other half, my partner, my wife, Dr. Aliaa Ghoneim. Thank you for
your tremendous support, patience, prayers, help, encouragement and for standing by my
side during this journey. I am so grateful for everything that you have done for me, for
supporting me to pass all the challenges and make this happen besides your other duties
(work and our family). To our little princesses, Mira and Naya, thank you for being in my
life, you bring happiness and joy to the house. You have been my extreme motivation to
I
I would like to acknowledge my colleagues during my PhD journey in Glasgow: Alaa
Khawaja, Bassam Aljahdali, Hadi Bantan, Hesham Abdushkour and all NAOME staff and
researchers for, their support during my PhD path. There is no word to thank my buddy, pal
and friend Dr. Saleh Ghonaim for his support, motivation, help and pushing me forward to
Also, I would like to thank my mates Capt. Mohammad Hittah and Capt. Saleh Sindi for
their support, help, prayers, and advice during the PhD path.
In the end, a special thanks to King Abdulaziz University, Faculty of Maritime Studies, and
the government of the Kingdom of Saudi Arabia for funding my PhD and supported me to
accomplish this work. Also, I would like to thank the dean, assistance professors, staff, and
students of the Faculty of Maritime Studies in Jeddah, Saudi Arabia, for their help,
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Table of Contents
Acknowledgement...................................................................................... I
Abstract ...............................................................................................XVII
1. Introduction ......................................................................................... 1
III
3.1. Introduction .......................................................................................................... 11
3.5.5. The Differences between BRM and Crew Resource Management (CRM) for
Aviation.......................................................................................................................... 21
3.8. Summary............................................................................................................... 42
IV
4. Methodology ..................................................................................... 43
4.2.2. Questionnaire to Assess Situation Awareness Issues for Crew Members ....... 46
5.2. Methodology......................................................................................................... 50
V
5.3.2.9. Manning/Other ............................................................................................. 63
VI
7.2. Bridge Resource Management (BRM) courses .................................................. 120
7.4. Proposal for a New Bridge Resource Management Course for All Seafarers
(BRMs) 131
VII
Reference:.............................................................................................. 167
VIII
List of Figures
FIGURE 1.1 WORLD SEABORNE TRANSPORTATION (UNCTAD, 2017) .................................................................. 2
FIGURE 1.2 ACCIDENTS OCCURRED DUE TO LACK OF SITUATIONAL AWARENESS RECODED BY USCG ADOPTED BY (BAKER
FIGURE 1.3 THE FACTORS OF MARITIME ACCIDENTS REPORTED BY MAIB ADOPTED BY (BAKER AND MCCAFFERTY, 2005)
....................................................................................................................................................... 5
FIGURE 3.3 THE THREE-LEVEL MODEL OF SITUATIONAL AWARENESS (ENDSLEY, 1995B). ......................................... 24
FIGURE 3.4 ACTIVE THEORY APPROACH TO SITUATIONAL AWARENESS (FROM BEDNY AND MEISTER, 1999). .............. 27
FIGURE 3.5 THE PERCEPTUAL CYCLE MODEL (SMITH AND HANCOCK, 1995)(SALMON, 2008). ................................ 29
FIGURE 4.1 THE PROPOSED NAVIGATIONAL SAFETY FOR CREW MEMBER ASSESSMENT AND IMPROVEMENT
METHODOLOGY ............................................................................................................................... 44
FIGURE 5.1 PERCENTAGE OF FAILURE IN SITUATIONAL AWARENESS LEVELS IN MARINE ACCIDENTS ............................. 53
FIGURE 5.2 OVERALL FACTORS THAT LEAD TO A LACK OF SITUATIONAL AWARENESS BEFORE 2012 ............................ 54
FIGURE 5.3 OVERALL FACTORS THAT LEAD TO A LACK OF SITUATIONAL AWARENESS AFTER 2012. ............................. 54
FIGURE 5.4 NUMBER OF ACCIDENTS THAT CAUSED BY POOR COMMUNICATION ONBOARD OF EACH SHIP BEFORE AND
FIGURE 5.5 NUMBER OF ACCIDENTS THAT CAUSED BY POOR OR WRONG/MISS USE OF THE AVAILABLE INFORMATION
FIGURE 5.6 NUMBER OF ACCIDENTS THAT CAUSED BY THE MISSING INFORMATION ONBOARD SHIPS BEFORE AND AFTER
01/01/2012. ................................................................................................................................. 58
FIGURE 5.7 NUMBER OF ACCIDENTS THAT CAUSED BY POOR BTA ONBOARD SHIPS BEFORE AND AFTER 01/01/2012. .. 59
FIGURE 5.8 NUMBER OF ACCIDENTS CAUSED BY POOR OF LOOKOUT ONBOARD SHIPS BEFORE AND AFTER 01/01/2012.60
IX
FIGURE 5.9 NUMBER OF ACCIDENTS THAT CAUSED BY POOR OF WRONG DECISION MAKING IN EACH BOARD BEFORE AND
FIGURE 5.10 NUMBER OF ACCIDENTS CAUSED BY NOT FOLLOWING THE CONVENTIONS ONBOARD SHIPS BEFORE AND AFTER
FIGURE 5.11 NUMBER OF ACCIDENTS THAT CAUSED BY POOR NAVIGATION BEFORE AND AFTER 01/01/2012. ........... 63
FIGURE 5.12 NUMBER OF ACCIDENTS CAUSED BY POOR OF MANNING AND OTHER EXTERNAL FACTORS ONBOARD EACH
FIGURE 5.13 PERCENTAGE OF FAILURE IN SITUATIONAL AWARENESS LEVELS IN MAIB MARINE ACCIDENTS BEFORE
01/01/2012 .................................................................................................................................. 65
FIGURE 5.14 PERCENTAGE OF FACTORS THAT LEAD TO LACK OF SITUATIONAL AWARENESS BEFORE 01/01/2012 ........ 66
FIGURE 5.15 PERCENTAGE OF FAILURE IN SITUATIONAL AWARENESS LEVELS IN MAIB MARINE ACCIDENTS AFTER
01/01/2012 .................................................................................................................................. 67
FIGURE 5.16 PERCENTAGE OF FACTORS THAT LEAD TO LACK OF SITUATIONAL AWARENESS AFTER 01/01/2012. ......... 68
FIGURE 5.17 PERCENTAGE OF FAILURE IN SITUATIONAL AWARENESS LEVELS IN ATSB MARINE ACCIDENTS BEFORE
01/01/2012 .................................................................................................................................. 69
FIGURE 5.18 PERCENTAGE OF FACTORS THAT LEAD TO LACK OF SITUATIONAL AWARENESS BEFORE 01/01/2012. ....... 70
FIGURE 5.19 PERCENTAGE OF FAILURE IN SITUATIONAL AWARENESS LEVELS IN ATSB MARINE ACCIDENTS AFTER
01/01/2012 .................................................................................................................................. 71
FIGURE 5.20 PERCENTAGE OF FACTORS THAT LEAD TO LACK OF SITUATIONAL AWARENESS AFTER 01/01/2012. ......... 72
FIGURE 5.21 PERCENTAGE OF FAILURE IN SITUATIONAL AWARENESS LEVELS IN TSBC MARINE ACCIDENTS BEFORE
01/01/2012 .................................................................................................................................. 73
FIGURE 5.22 PERCENTAGE OF FACTORS THAT LEAD TO LACK OF SITUATIONAL AWARENESS BEFORE 01/01/2012. ....... 74
FIGURE 5.23 PERCENTAGE OF FAILURE IN SITUATIONAL AWARENESS LEVELS IN TSBC MARINE ACCIDENTS AFTER
01/01/2012 .................................................................................................................................. 75
X
FIGURE 5.24 PERCENTAGE OF FACTORS THAT LEAD TO LACK OF SITUATIONAL AWARENESS AFTER 01/01/2012. ......... 76
FIGURE 8.3 TRANSAS 270° FULL MISSION NAVIGATION BRIDGE SIMULATOR ..................................................... 140
XI
List of Tables
TABLE 5.1 NUMBER AND TYPE OF MARITIME ACCIDENTS OCCURRED FROM 2007 TO 2017 IN DIFFERENT INVESTIGATION
BRANCHES (ATSB, 2017; MAIB, 2017; TSBC, 2017; CHIRP, 2020) .................................................... 52
TABLE 5.2 OVERALL FACTORS THAT LEAD TO A LACK OF SITUATIONAL AWARENESS BEFORE AND AFTER 2012. ............. 55
TABLE 5.3 FACTORS THAT LEAD TO LACK OF SITUATIONAL AWARENESS BEFORE 01/01/2012. ................................. 65
TABLE 5.4 FACTORS THAT LEAD TO LACK OF SITUATIONAL AWARENESS AFTER 01/01/2012. ................................... 68
TABLE 5.5 FACTORS THAT LEAD TO LACK OF SITUATIONAL AWARENESS BEFORE 01/01/2012. ................................. 70
TABLE 5.6 FACTORS THAT LEAD TO LACK OF SITUATIONAL AWARENESS AFTER 01/01/2012. ................................... 72
TABLE 5.7 FACTORS THAT LEAD TO LACK OF SITUATIONAL AWARENESS BEFORE 01/01/2012. ................................. 74
TABLE 5.8 FACTORS THAT LEAD TO LACK OF SITUATIONAL AWARENESS AFTER 01/01/2012. ................................... 76
TABLE 6.2 EXPLORATORY FACTOR ANALYSIS FOR THE FIXED NUMBER OF VALUES AND PERCENTAGE OF VARIANCE .......... 86
TABLE 6.3 EXPLORATORY FACTOR ANALYSIS PATTERN MATRIX FACTOR LOADINGS ................................................... 86
XII
TABLE 6.11 BRIDGE RESOURCE MANAGEMENT DOMAIN................................................................................ 101
TABLE 6.13 ANOVA ON AGE (SIGNIFICANT INTERACTIONS, P-VALUE < 0.05, ARE SHOWN IN RED)......................... 104
TABLE 6.14 SUMMARY OF THE FINDINGS OF POST HOC TESTS FOR THE INTERACTION OF AGES. ............................... 105
TABLE 6.15 ANOVA ON RANK (SIGNIFICANT INTERACTIONS, P-VALUE < 0.05, ARE SHOWN IN RED) ....................... 106
TABLE 6.16 SUMMARY OF THE FINDINGS OF POST HOC TESTS FOR THE INTERACTION OF RANKS. ............................. 107
TABLE 6.17 ANOVA ON EXPERIENCE AT SEA (SIGNIFICANT INTERACTIONS, P-VALUE < 0.05, ARE SHOWN IN RED) .... 112
TABLE 6.18 SUMMARY OF THE FINDINGS OF POST HOC TESTS FOR THE INTERACTION OF EXPERIENCE AT SEA. ............ 113
TABLE 6.19 ANOVA ON NATIONALITY (SIGNIFICANT INTERACTIONS, P-VALUE < 0.05, ARE SHOWN IN RED)............. 115
TABLE 6.20 SUMMARY OF THE FINDINGS OF POST HOC TESTS FOR THE INTERACTION OF NATIONALITY. ..................... 115
TABLE 7.1 COMPARISON OF BRM COURSES BETWEEN TWO MARITIME INSTITUTIONS ........................................... 121
TABLE 8.3 KPI FOR EXCELLENT PERFORMANCE FOR EACH RANK ........................................................................ 144
XIII
TABLE 8.10 TEAM A MEASUREMENT IN THE THIRD-DAY SCENARIO.................................................................... 153
XIV
Table of abbreviations
Abbreviation Meaning
AB Able Seaman
Capt. Captain
XV
HELM Human Element, Leadership and Management
NM Nautical Mile
OS Ordinary Seaman
XVI
Abstract
It is well reported in the literature that more than 80% of shipping accidents are attributed to
human and organisational factors. Marine accidents are the result of error chains rather than
single events. Prevention of accidents has gained the deserved attention by the end of the last
century, as the maritime community has realised that despite all the increased safety
standards and technological developments, accidents are still occurring, and the system is not
resilient to errors at various levels. Furthermore, it has been often ignored that the human
element of the maritime system has not been evolving the in the same way that technology is
developing; and with the physical capabilities and the limitations of the human is being
overlooked. It is considering that 60% of the accident are classed as grounding and
This research aims to minimise the human and organisational factors in the bridge by
enhancing the bridge team interaction and increasing the situational awareness of the bridge
team in total. This will increase the bridge team performance to communicate and optimise
teamwork between bridge team member to avoid accidents. Moreover, this thesis looks into
Bridge Resource Management (BRM) elements and its deficiency and develop a new course
that is flexible for all bridge team members to increase their efficiency and improve the
team's decision-making based on the interpretation of the situation. The novelty of this
research is to develop a BRM course to cover all bridge team members to enhance the bridge
team performance to be similar to the aviation industry, which requires all aviation pilot and
cabin crew to participant in Crew Resource Management (CRM) to be eligible for working
in the aeroplanes.
The validation of the new course's effectiveness has been utilised in the full-mission ship's
bridge navigational simulator compared to the regular course. Educational scenarios based
on real accidents has been established for the validation experiment to evaluate the bridge
XVII
1. Introduction
This chapter defines the general outcome of the themes covered in this thesis and outlines the
Most of the global economy relies on the maritime transportation system, as more than 1.5
billion tonnes of cargo exceeding 90% of the world trade are being transported every year by
the sea. It is considered the best economical way to transport great amounts of cargo
worldwide (IMO, 2020). The world seaborne trade had demonstrated substantial growth
since 1983, except when the world economy collapsed in 2009. The growth of maritime
transportation has been increasing side-by-side with world trade, as shown in Figure 1.1
Accordingly, to transport this tremendous amount of cargo, around 53000 cargo ships have
been utilised, with more than 1.6 million seafarers deployed to ensure the safety of
navigation and safety of the cargo (ICS, 2020; IMO, 2020). Also, maritime transportation is
the cargo and operate the ships, which makes up approximately 70–80% of the multinational
1
Figure 1.1 World seaborne transportation (UNCTAD, 2017)
Due to the high number of maritime accidents over the last century, the International
Maritime Organization (IMO) established many conventions that aim to protect human life,
ensure the safety of the environment and safety of the goods. In 1914 the first international
convention was the International Convention for the Safety of Life at Sea (SOLAS).
Afterwards, with the increasing number of maritime accidents over the years, IMO needed to
improve the bridge team performance and education. So, the IMO established the
Seafarers (STCW) in 1978 to increase shipping safety through increasing the education and
training for the seafarers. Subsequently, in 2010 the STCW was amended to enhance marine
Resource Management course (BRM) in 2012. The aim was to decrease the accidents caused
by the human element (IMO, 2017). Therefore, the main aim is to enhance navigational
2
safety by ensuring that the ship’s bridge crew is using all the resources such as human,
procedures, and technology that are available onboard the vessel effectively.
The maritime education sector regularly attempts to enhance the training objectives that are
related to human factors, along with operating the bridge equipment in a way to achieve the
safety of navigation (Hontvedt, 2015). The maritime sector believes that ships’ navigational
affects the experience and knowledge of the bridge team, especially when large ships are
navigated. Moreover, the lack of training on the new equipment and poor application of
BRM practice can adversely affect maritime safety instead of improving it. The advantage of
the new equipment and automation is to decrease the physical activity of the bridge team by
eliminating the movement between the bridge’s equipment. However, it increases the mental
some technical information, leading to poor decision-making and, hence, a potential accident
(Badokhon, 2018a).
Based on many accident databases, the human element was a major factor influencing ship
accidents, with more than 80% of the underlying reasons are identified as situation
awareness and assessment (SA) and teamwork. The SA term describes the level of the
people’s awareness in a specific situation that requires being focused on, developed, and
keeping an adequate understanding of what is happening to fulfil their task performance. The
capabilities, and its misuse increase the risk of accidents along with poor lookout, poor
decision-making, and not following the maritime regulations. In addition, poor application of
3
For the period between 1991 and 2001, USCG recorded over 71000 accidents and incidents,
where the majority of the ship accidents were caused by human and organisational factors,
and over 70% were due to the SA, as presented in Figure 1.2 below.
8%
19%
72%
Figure 1.2 Accidents occurred due to lack of situational awareness recoded by USCG adopted by (Baker and
McCafferty, 2005)
Moreover, 150 accident reports from the Australian Transportation Safety Bureau (ATSB)
show that around 25% of these accidents were caused due to a lack of situation assessment
and awareness, poor bridge resource management, and communications failure (Baker and
McCafferty, 2005). In addition, 100 accident reports from the United Kingdom Marine
Accident Investigation Board (MAIB) grouped the causes of the accidents into five
categories: non-human error group, e.g. weather, material failure; maintenance group; Risk
group, e.g. risk tolerance, navigation vigilance, task omission etc.; situation awareness
group; and management group. Figure 1.3 below showed that situation awareness and
management groups caused approximately 50% of accidents which included many factors
such as situation assessment and awareness, knowledge, skills, communications, and bridge
resource management.
4
The factors of maritime accidents reported by MAIB
18% 1%
25%
23% 33%
Figure 1.3 The factors of maritime accidents reported by MAIB adopted by (Baker and McCafferty, 2005)
From 2011 to 2018, the European Maritime Safety Agency (EMSA) has recorded more than
23000 ship incidents or accidents which the human and organisational factors represented
58% of these accidents. Additionally, around 8700 maritime accidents occurred due to the
information and situational awareness among the crew members without hesitation or fearing
from the consequences that the information is wrong. Additionally, the availability of a huge
amount of information resources available in the bridge will have a significant positive
impact on the bridge team's performance and navigational safety, provided this information
is used and shared effectively. This will enhance the bridge team’s situational awareness and
their decision-making to use it in normal or critical situations. Moreover, this will remove
the over-relying on bridge equipment and start making the best use of it and sharing the
information to avoid collision situation. Finally, reviewing other industries’ such as the
aviation sector, for enhancing the bridge team interaction that can be implemented for the
5
1.3. Structure of this Thesis
• Chapter 1 outline the background of the development of the IMO conventions that
serve maritime safety and the importance of the shipping industry. Background of
• Chapter 2 the aim and the objectives of this research which will be achieved through
• Chapter 3 presents the literature and critical review on maritime safety culture,
maritime accidents and the contribution of the human factor to the accidents. Review
BRM literature and its element, situational awareness models and bridge simulation
• Chapter 4 presents a survey about the crew's situational awareness, which was
in chapter 4.
investigation branches and highlight the root causes of losing situational awareness
• Chapter 6 presents the result of the situational awareness derived from the crew
survey (case study), which was analysed under five domains of situational awareness
assessment.
courses offered by different institutions and the proposal for the new BRM course.
6
• Chapter 8 presents a comparative assessment of the existing and proposed BRM
course to validate the new BRM through a full-mission bridge navigational simulator
performance.
• Chapter 9 details the research's contribution, its outcome and the benefit of the
developed course to the state-of-art knowledge and how the aim and objectives were
achieved. The gaps in this research and the recommendations for future work are
• Chapter 10 summarises the main findings of the thesis. This includes a conclusion of
this research and the contributions that have been achieved through this thesis.
7
2. Research Aim and objectives
This chapter presents the motivation behind this work, the aim and objectives of this
research.
Bridge team performance can be affected adversely by many factors, such as fatigue, extra
etc., and these factors may lead to a navigational hazard or an accident. As a result of this,
the bridge team’s situational awareness could collapse, which lead to misunderstanding of
the navigational situation. The bridge team’s decisions based on inaccurate information
might lead to maritime accidents. Furthermore, the bridge's information resources, such as
navigational equipment, books, etc., are beyond the human capability to be handled or
memorised. Accordingly, this research focuses on sharing situational awareness and improve
2.3. Motivation
The human factors which contributed to maritime accidents showed a significant impact of
the bridge team’s actions (or no actions) on these accidents (Chauvin, 2011a; EMSA, 2018).
decrease human and organisational factors and human interaction with navigational safety
BRM course aimed to enhance the skills of the bridge team by using the best of the resources
available in the bridge to ensure the safety of navigation. However, the course is prepared for
the captains, OOWs and pilots but not for other bridge team members such as lookout,
8
wheelman, and cadets. Moreover, after studying BRM course contents over many maritime
institutions, it was found that there are some differences in the course contents. The aviation
industry provides a similar course which is called Crew Resource Management (CRM), with
no differences in contents between the aviation institutions, for all planes’ crew to enhance
the crew performance in normal and critical situations (Hayward and Lowe, 2010).
2.4. Gaps
institutions.
• There is no course that includes the other bridge team members such as cadets,
lookouts, and wheelman, which will improve the interaction and teamwork between
bridge members.
The main aim of this research is to enhance navigational safety by increasing situational
awareness and teamwork in the bridge. The detailed objectives of the research are given
below:
• To create a maritime accidents database to identify the key factors that led to
accident reports.
attitudes and teamwork towards the safe practise of ship bridge activates by
9
• To attend various BRM courses offered by various maritime institutions to
identify the best practices as well as the gaps and differences between
different courses.
• Based on the database analysis and the feedback from the seafarers, develop
team members.
The chapter has presented the motivation of this study, aims and objectives of this research.
10
3. Chapter Overview
A critical review is performed and presented along with the brief theoretical information
3.1. Introduction
Based on many accidents databases, the human element was a major factor influencing ship
accidents, of which the main two components are situational awareness and assessment (SA)
and teamwork. The misunderstanding of the situation, lack of knowledge about the
(BRM/BTM) increased this risk to a higher level. The human and organisational factors
increase due to misjudgement, poor situational awareness and practising workaround while
neglecting the official rules (Kumar, 2014). This chapter will cover; an overview of maritime
accidents and the role of human and organisational factors in these accidents; a brief review
of BRM historical development, elements and the differences between maritime BRM and
aviation Crew Resource Management (CRM); definitions of SA, models of SA and team SA;
finally, an overview of the role of the maritime simulator in maritime research studies.
For the purpose of understanding maritime accidents, it is crucial to determine the causes of
maritime accidents and to know the main contributing factors for maritime accidents. These
causes of prevalent maritime accidents types are explained in the pie chart (EMSA, 2020).
Collision, contact and grounding were found to represent 45% of the accidents that occurred
from 2014 to 2019, as presented in Figure 3.1 below. Consequently, reducing collision and
grounding accidents will decrease the overall maritime accidents significantly. Moreover,
EMSA (2020) highlighted that the main factors leading to maritime accidents are human
11
factors (66%), which related to training, skills and operations, and failure to comply with
human and organisational factors and increase the efficiency of bridge team actions to
The global economy is highly dependent on maritime transportation, where about 90% of
global trading is transported by ships (ICS, 2020). It is more economical to transport raw
materials and stocks all over the globe using ships (Hetherington, Flin and Mearns, 2006),
and shipping has demonstrated superior competency in transporting different products cost-
On the contrary, major maritime accidents can have disastrous effects on the lives, assets and
environment (Chauvin, 2011b). Many marine maritime researchers have shown that 80% of
all accidents are directly or indirectly caused by human and organisational factors (Grech,
Horberry and Smith, 2002; Baker and McCafferty, 2005; Batalden and Sydnes, 2017).
12
Determining the main causes of marine navigational accidents will help develop preventive
measures that will considerably reduce the occurrence and outcomes of such accidents
(Montewka et al., 2017). The following section will discuss the effect of human factors on
maritime accidents.
In the shipping industry, in general, the crew members are often blamed for accidents and
incidents while they are penalised for every error/incident that is occurred onboard the ship.
However, recent research studies recognised that accidents are created due to the
According to ABS technical report by Baker and McCafferty (2005) and Hetherington, Flin
and Mearns (2006), they stated that more than 80% of maritime accidents occur due to
human and organisational factors, and the majority of these accidents occur because of a lack
This part will focus on four categories that could influence human judgement. They are
automation on the bridge, neglecting the rules, lookout, and bridge resource management
elements (communication, teamwork and situational awareness). They are discussed below.
Usually, human take shortcuts to reach their goals, including avoiding some parts of the
rules, which may lead to potential errors in the operational chain (Hadnett, 2008). Hadnett
(2008) mentioned that an integrated bridge could increase an officer’s situational awareness
by gathering all equipment in one system, which allows the officer to concentrate on one
system only (Hadnett, 2008). However, the poor practice of job performance by over-relying
on bridge equipment and forgetting to use human skills such as communicating with bridge
member, thinking of the situation, and not sharing this thinking among the team will lead to
13
gaps (errors) in the human operational chain which are considered as main points in bridge
Due to misunderstanding and poor application of COLREG rules, Baker and McCafferty
(2005) and Szlapczynski and Szlapczynska (2015a) proposed a new system that provides
information to OOW with regards to the COLREGS and environment. The proposed system
visualises the physical data and all the information about other targets (speed, course, and
action to be taken) in one device to support the operator. They added that more training and
3.4.2. Lookout
The IMO stated a rule for lookout in the International Regulations for Prevention of
Collisions at Sea, which is rule 5 “Every vessel shall at all times maintain a proper lookout
by sight and hearing as well as by all available means appropriate in the prevailing
circumstances and conditions so as to make a full appraisal of the situation and or the risk of
collision” (IMO, 1972). However, despite the well-defined regulations, many of ship
accidents occur due to the poor lookout, which leads to collisions that are, according to some
MAIB reports, “the collision was a surprise for both vessels” (Baker and McCafferty, 2005;
should be done to avoid a collision. These rules helped the bridge team maintain ship safety
by advising the OOWs to avoid collision actions to be taken in every situation. However,
accidents still occurred (Demirel and Bayer, 2015). However, COLREG rules subject to the
understanding and interpretation by the OOW, who decides the type of avoidance action and
the suitable time (Szlapczynski and Szlapczynska, 2015b). Many authors mentioned that
14
most of OOWs are not following the rules because they think that other ship’s officer has
more information and knowledge than them. Another suggestion is that some officers are not
following the rules because the rules are not clear for them (Baker and McCafferty, 2005;
Hetherington, Flin and Mearns, 2006). Furthermore, the rules' ambiguity when more than
two ships are involved in the risk of collision, where there are no clear instructions on which
rule(s) to follow to avoid a collision. Besides, in some cases where the risk of collision
exists, the OOW’s decisions might go against the rules to avoid the collision due to an
agreement between the two bridges or due to an enough sea-room available on the other side
Bayer, 2015).
Many books defined BRM as “ Bridge Resource Management constructs and procedures
specifically intended to address the needs and concerns of vessel personnel, maritime
operations, and conduct of the vessel in the presence of the marine pilot, and in an
emergency to ensure safe and efficient conduct of the vessel” (A. J. Swift, 2004; Parrott,
Management (BRM) concept goes back to 90s after many accidents (Parrott, 2011).
However, it is an outgrowth of the Crew Resource Management (CRM) from the aviation
sector, which was applied in USA military flight in the 80s and then through the commercial
flight crew (Wahl and Kongsvik, 2018). Thus, the concept and benefits of CRM spread to
health care, rail and offshore industries over the years (Hayward and Lowe, 2010). The
making and leadership (Parrott, 2011; Wahl and Kongsvik, 2018). In addition, BRM
enhances how the crew deal with emergencies, risk assessment and fatigue if it existed
15
(Parrott, 2011; Maritime Professional Training, 2016), as shown in Figure 3.2 below. In
highlighted the accidents, which occurred due to human factor failures, and STCW started to
develop the BRM until it became compulsory in Manila amendments in 2010 (IMO, 2011).
In their review, Baker and McCafferty (2005) have reviewed and analysed the causes of
marine accidents. They identified the root causes of the accidents to highlight the critical
elements of accident causation. However, based on the author’s search, no recent study has
been carried out to follow the recent developments except O’Connor (2011) when he tried to
assess the effectiveness of BRM training compare to the aviation Crew Resource
Management (CRM) course, which he found that it is not possible due to the differences
between the contents of the two courses. In addition, his research was on naval marine
officers which they got more training compared to the officers on commercial ships. Even
though the annual reports from MAIB, ASTB and TSBC contained an overview of maritime
accidents, how many accidents are reported and investigated, they only show the percentage
16
of the prime elements of causation. Many research studies came after that and outlined the
general purposes of marine accidents without focusing on the accident's main cause, which is
either human and organisational factors, technical failure or others (Hetherington, Flin and
The bridge team covers all crew who have duty on the ship’s bridge. The Safety Of Life At
Sea (SOLAS) convention, through the flag state, ensures that every ship should maintain a
minimum safe manning, holding appropriate documentation, check the crew safety
performance and ensure the working language is applied (IMO, 1974). The STCW provides
international standards for the minimum requirements for every rank on the ship, including
the minimum age for working onboard ships, sea-time service, and knowledge requisition for
every crew and certification specifications (IMO, 2017). During the normal bridge-watch as
minimum manning, the bridge must be occupied by an officer of the watch (OOW) along
with rating crew, Ordinary seaman (OS) or Able Seaman (AB), for lookout or controlling the
wheel (IMO, 1998). In critical circumstances, the ship’s captain/master should be on the
bridge to support the bridge team. Certain conditions, such as training and entering/leaving
the port, require a deck cadet and a pilot to be available on the bridge to support the bridge
team.
3.5.2.1. Captain/Master
The ship’s captain/master is the highest certified rank on the ship and the ship commander,
and he/she must hold a Certificate of Competency grade 1 (CoC) or equivalent Certificate of
requires a maritime education, training and sea-time service. He/she must ensure the
efficiency of the bridge operation, safety, controlling and following the regulation. He/she
17
must be in charge of the bridge team along with all resources that are available on the bridge
while making sure that the bridge navigation is performed in a safe manner.
The OOW is the responsible officer to maintain a safe navigational watch when the master is
off charge. The OOW must hold a (CoC) or equivalent grade 2 to 4 depends on the rank
before he can undertake bridge duties as well as a BRM certificate. The 1st/Chief Officer is
the second of the command after the captain holds CoC 2, the 2nd Officer hold CoC 3, and
the 3rd Officer hold CoC 4. The OOW must perform a safe navigational watch, follow the
bridge procedures at all time. The OOW should not leave the bridge unmanned under any
circumstances unless an equivalent OOW or the captain is available and carried out a good
lookout by utilising all navigational equipment available in the bridge. Moreover, he/she
must communicate and perform teamwork with other bridge team members.
The deck crew are members of the ship who do not need a CoC to work onboard the ship;
accordingly, they are not participating in the BRM course while they require to participate in
some safety courses. Their duty is to assist the captain and the OOW during the navigational
watch as a lookout or control the wheel if required. As rating crew have duties on the bridge,
they must perform a sharp lookout, communicate with other team members and not hesitate
The deck cadet is a seafarer who joins the ship to complete his/her practical training after/or
during the nautical studies in a maritime institution to fulfil the CoC criteria. The cadet must
serve between 12-18 months onboard the ship to finish his/her sea-time to be qualified for
the CoC examination to be an OOW. As the rating, the cadet needs to attend several safety
courses before joining the ship; BRM is not one of them, but during his/her studies, the cadet
18
takes BRM fundamentals through many teaching modules. For his/her duty onboard the ship,
the cadet must serve in both bridge and deck under the OOW and the Bosun supervision. The
cadet must maintain a full navigational watch that includes communication, teamwork,
lookout, etc. and any additional work that can be assigned by the captain or OOW.
Therefore, despite the fact that it is not compulsory for Cadets, BRM is essential for cadets
3.5.2.5. Pilot
The pilot is a seafarer who manoeuvres the ship in a special area such as ports, channels, etc.,
that are not frequent areas for the ship’s captain and, therefore, is recognised as a hazardous
navigational area. The pilot must have local knowledge and experience to navigate in that
area, and in a majority of countries, the pilot must hold a CoC certificate; some countries do
not require that, along with a pilot certificate. The pilot must team up, communicate and
exchange the information and the berthing/unberthing instruction with the ship’s captain and
other bridge team member. During the pilotage operation, the pilot is responsible for steering
the ship, but the captain is still responsible for the safety of the ship, and if he left the bridge,
for any reason, the duty OOW takes the con after him, not the pilot.
3.5.3. Communication
Many accidents occurred due to the lack of communication between the bridge team
members (including the pilot) and with other targets due to the communication problems
between the parties involved, especially when approaching or leaving the ports (Baker and
McCafferty, 2005; Hetherington, Flin and Mearns, 2006). It has never been cited that the
IMO recommend external communication via the VHF as a tool for collision avoidance
practice; instead, the bridge team could use the sound or light signals to refer to their action,
which is found more difficult to memorised and applied it in critical situations comparing to
using VHF as communication method (Abdushkour, 2020). Every vessel should comply with
19
COLREG rules in the first place. Simultaneously, it is recommended to make bridge-to-
bridge communication in the collision case or remove the hesitancy between the OOWs in
the local area such as US local waters (Harding, 2002). In 2003, Koester (2003) stated that
when communication increases, the preparedness for the potentially safety-critical situation
will increase, and this will reflect positively on managing future risky situations.
3.5.4. Teamwork
Salas et, al. (1995) define a team as “a distinguishable set of two or more people who
interact dynamically, interdependently and adaptively toward a common and valued goal,
who have each been assigned specific roles or functions to perform and who have a limited
comprised of coordination and interaction between individuals to fulfil specific tasks that
ultimately lead to achieving the team’s goals. On the contrary, taskwork includes situations
where individuals work solely on different tasks. Wilson et al., (2007) define teamwork as “a
behaviours and attitudes that occur as team members perform a task that results in a
coordinated and synchronised collective action”. According to Burke (2004), taskwork and
teamwork are both needed to fulfil team tasks successfully. When maritime accidents due to
lack of teamwork are studied, the main reasons are identified as misunderstanding between
(Mansson, Lutzhoft and Brooks, 2017). Moreover, Lützhöft and Bruno (2009) stated that
lack of communication and trust between team members due to their role in the team, skills,
teamwork. Also, the absence of strong leadership, misdistribution of roles and duties will
increase the amount of complication between the bridge team members while causing
20
3.5.5. The Differences between BRM and Crew Resource Management
After many catastrophic aviation accidents which occurred due to human factors in the last
century, several commercial aviation companies and international aviation safety agencies
that include the Federal Aviation Administration (FAA), European Union Aviation Safety
Agency (EASA), introduced the Cockpit Resource Management as a training course for all
pilots and their assistance in the cockpit only in the beginning of the middle of 80s.
However, at the beginning of the 90s, a new implementation was added to include the cabin
crew, flight dispatchers and maintenance personnel in the training course, which is known
nowadays as Crew Recourse Management (CRM). This is different from the maritime BRM
course participants (Foushee and Helmreich, 2010; Hayward and Lowe, 2010). The aviation
CRM course aims to enhance the crew performance through utilising communication,
SA (Foushee and Helmreich, 2010; Ginnett, 2010; Kanki, 2010; Orasanu, 2010). According
to many aviation institutions, even those owned by commercial companies, all CRM’s
contents will be addressed and taught at the same quality without any difference between the
institutions to ensure the equality of training efficiency for all participants worldwide.
However, in many maritime institutions, it was found that there are differences in the course
contents. Furthermore, some of the maritime institutions which are owned by commercial
companies do not accept any participant who does not belong to this company.
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3.6. Situational Awareness
3.6.1. Background
SA is the attractive term, which describes the awareness level that an individual has of a
situation, an operator’s dynamic understanding of “what is going on” (Endsley, 1995c). The
first use of this concept was in the military aviation domain to describe a critical asset for
military aircraft crews during the First World War (Endsley, 1995c). Despite this, it initiated
to receive attention from academia around the beginning of the 1990s (Stanton and Young,
2000), when SA-related research studies started to appear in the aviation and air traffic
In 1995, the Human Factors journal started to focus on SA, which became a key topic within
the HF research community, and many researchers commenced to investigate the concept in
The SA concept has since developed into a fundamental theme within system design and
academic journal article specified that SA research studies had been reported in over 20
different scientific journals covering a varied range of different sectors, ranging from HF and
transportation to the sport, disaster response and artificial intelligence (Salmon, 2008).
For nearly half a century, many researchers tried to define what SA is. Also, they came with
over 30 definitions to demonstrate and explain the SA. The most of definitions that been
In 1991, Fracker (1991) defined SA as “the combining of new information with existing
knowledge in working memory and the development of a composite picture of the situation
22
along with projections of future status and subsequent decisions as to appropriate courses of
action to take”.
information, and integration of this information with previous knowledge to form a coherent
mental picture, and the use of that picture in directing future perception and anticipating
future events”.
In 1995, Smith and Hancock (1995) described SA as “the invariant in the agent-environment
system that generates the momentary knowledge and behaviour required to attain the goals
In the same year, Endsley (1995) declared that SA is “the perception of the elements in the
environment within a volume of time and space, the comprehension of their meaning, and the
projection of their status in the near future”. Many researchers have been using this
While in 1999, Bedny and Meister (1999) stated that “the conscious dynamic reflection on
opportunity to reflect not only on the past, present and future, but the potential features of
and unconscious components which enable individuals to develop mental models of external
In this section, an overview of the most common models about situational awareness used
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3.6.3.1. Three-Level Model by Endsley
Endsley has divvied her vision of SA into three levels to explain the operator or individual
situational assessment to achieve the required SA that separates it from the processes shown
This model is a basic model that requires information as an input given to the system or the
When the operator acquires this information, he/she will be in a position to understand it
from the set of inputs he/she got. It will lead to decision making and taking action. Endsley’s
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Level 1: Perception of the Elements in the current situation
The first step involves recognising the status, features and dynamics of event-related
elements in the surrounding environment. Endsley clarified at this point that the only
important thing is to understand the input data without processing it. Some factors affect the
individual’s decision-making process through understanding this data, such as the nature of
the task, complexity of the operation, nature of input information, level of difficulty,
dependent variables, operator goals, the experience of the individual, expectations of the
process and operator, design interface, system design complexity, man-machine interaction,
capabilities and automation of the machinery. Moreover, Endsley added, “a person’s goals
and plans direct which aspects of the environment are attended to during the development of
Level 2 SA is a significant stage as the event's aims depend on the understanding of the
work task can be performed in a more effective and safer way. Also, in level 2 SA “the
There are some common factors between level 1 and level 2 of SA, as the interpretation and
experience in the form of mental models, and preconceptions regarding the situation. With
this regard, operators with such experience will use the common factors to combine level 1
of SA with Level 2 to accomplish their objective in a much better and safest way. The only
difference here is the individual or operator's potential to recognise the main items for
25
Level 3: Projection of Future Status
Level 3 of SA involves determining the system's future states and its elements for the
complex and different decision-making processes, which require extreme thinking and
assessment to achieve the objective in the future event unknown to this time of level 2 SA.
By applying level 1 and 2 SA-related knowledge, and experience in the way of mental
This relationship of situational data with the experience allows operators to estimate future
situational events.
Therefore, level 3 of the SA model has a magnificent role in the increase and maintenance of
SA. Training and experience (mental models) are used to assist the target of SA by directing
attention to important elements in the environment (level 1), gathering the elements to
understand their meaning (level 2) and finally, create possible future states and events (level
3).
26
3.6.3.2. Active Theory by Bendy and Meister
that are associated with the tasks to be executed by the operator, taking into consideration the
human action and behaviour to achieve this task (Endsley, 1995, Salmon, 2008). The active
theory model is covering the individuals’ objectives that show the end state of the activity.
Taking into account their motivation, the model implements exploratory actions and past
experiences to complete the conceptional model, as shown in Figure 3.4 below (Bendy and
Meister, 1999).
Figure 3.4 Active Theory approach to situational awareness (from Bedny and Meister, 1999).
There is a difference between the final goal and the current situation, which encourages the
operator to take action to achieve this goal. Bendy and Meister divided the end state activity
27
into three levels: firstly, the orientation level, which led to the executive and the evaluative
level. The orientation level puts spotlights on the initial development stage, where the
internal view of the current situation is accessed by applying the executive part to reach the
The blocks in above are carrying information that is related to each other to accomplish their
exact targets. The incoming information (box 1) is supported by an individual’s goals (box
2), the current situation conceptual model (box 8) and his/her experience (box 7). This form
of clarification then adjusts the goals and the model of the current situation. The surrounding
environmental factors are then identified (box 3), which is important in the task or the end
goal with encouraging motivation components a) Sense and b) Motivation (box 4). That will
lead to focusing their interaction on decision-making and performance (box 5). Then, it is
extended by the operator to reach the task goals (box 2) and the evaluation of the current
situation (box 6). The result of this process is saved as experience (box 7), which is linked to
the conceptual model (box 8) along with the extension from (box 2).
Smith and Hancock described SA as a huge quantity of knowledge, which is designed for
taking actions. Smith and Hancock’s model was inspired by Niesser, (1976), who created the
first perceptual cycle model, which takes into account the individual’s interface with the
surrounding environment and information sequence role in these interfaces. The model
includes the operator’s observation of the external environment that is part of the knowledge
model designed to do the task. This observation results in modifying the original knowledge
model, which in turn directs further exploration. By using this approach, Smith and Hancock
concluded that SA is information that the operator achieves through repeated interactions
with the surrounding environment. They found that the process of reaching and maintaining
SA takes into account internal mental models, which are built by the operator who
28
accomplishes SA either by repeated exchange with the world or by previous experience of
similar situations.
The mental models’ performances as an intermediate for current situational events bring the
operator to a certain level which he/she must capture the surrounding environment to
understand specific tasks, and leading them to take action according to his/her knowledge
gained through repeated interactions or previous experiences. Therefore, the operator would
get a better understanding of the situation to meet his/her final goals. However, some doubt
and unpredicted situation produce changes in the existing model, which is demonstrated in
Figure 3.5 The perceptual cycle model (Smith and Hancock, 1995)(Salmon, 2008).
Here the SA is the combined process and the product, which presents a clarification of the
contains.
29
3.6.3.4. Comparison between SA models
Table 3.1 below shows a comparison between the most known and used SA models.
30
Disadvantages • Limited use in • It is very complex • It is complex.
psychological and hard to apply • Limited use.
models, e.g. this model in the
information maritime sector.
process. • Limited use.
• The model is • No measurement
considered a method applies to
product by this model.
dividing the SA
into three levels.
There is no doubt that Endsley’s model is the most used method in human factor literature
generally, and SA precisely compares to the other models (Salmon, 2008). The model allows
to measure and support the SA more efficiently and effectively by dividing the SA into
three-level. Despite the disadvantages of Endsley’s model, this model is easy to modify to be
more suitable for the maritime sector than the other models. Also, it easy to be explained and
understandable the target audience due to dividing the SA into three levels.
Throughout the last thirty years, there has been a substantial increase in the use of teams
(Leonard, Graham and Bonacum, 2004; Stanton et al., 2017). The expanding intricacy of
work and work strategy and the efficacy of well-organised teams has made the use of teams
superior to sole operators. This has led to the capability of conducting challenging and
problematic tasks, enhanced productivity and decision making (Salmon, 2008), working
under immense pressure and decreasing the amount of error (Baker and Salas, 1992; Salas,
Cooke and Rosen, 2008). The majority of contemporary systems are comprised of teams;
this has led to the enhanced importance of team situational awareness in the Human Factors
community. Moreover, complex systems using teams will rise dramatically due to
31
Team SA is undoubtedly more than simply joining an individual team member’s situational
awareness together (Salas et al., 1995). Since team SA constitutes high levels of cognition,
exploring its constitution is both challenging and lacking, which makes it a conflict area as
and involves incorporating individual team member SA with the whole team SA, the so-
the same situation. (Nofi, 2000), for example, defines team SA as “a shared awareness of a
particular situation”, and (Perla et al., 2000) suggest that “when used in the sense of shared
awareness of a situation,‟ shared SA implies that we all understand a given situation in the
same way”. Team SA involves every team members SA and the extent of shared
understanding amongst them (Salas, Muniz and Prince, 2006). Salas et al., (1995), suggested
a scheme of SA, proposed that it involves two meanings: individual SA and team processes
objectives, individual tasks and roles, as well as team capability. Strategy limitations can be
between team members (Salas et al., 1995). It can be acknowledged that this is affected by
the understanding of other team members. It is a fact that achieving team SA results in
individual SA as individual SA is established and then shared with other team members,
(Salas et al., 1995) define team SA as “the shared understanding of a situation among team
members at one point in time and dissolve that team SA “occurs as a consequence of an
information available from the environment; and cognitive processing skills that include
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3.6.5. Shared situational awareness
There is a difference between team SA and shared SA (Endsley, 1995c) and (Endsley and
Jones, 1997). Shared SA stands for the area of intersection between team members SA
elements. This means that the SA of every individual in the team required for a particular
task intersects with other individual’s requirements. (Endsley and Jones, 1997) define shared
SA as “the degree to which team members have the same SA on shared SA requirements”.
However, they define team SA as “the degree to which every team member possesses the SA
required for his or her responsibilities”. In certain situations, SA will overlap between
individuals in the same team so that each individual will understand and execute SA
elements pertaining to their role as well as other SA elements required by other individuals
in the team (Endsley, 1995b). Team accomplishment can only be achieved when each team
member has superb SA within their fundamental principles and, at the same time, equal SA
members to share data amongst each other (Endsley and Robertson, 2000). Furthermore,
Endsley and Robertson (2000) proposed that team performance's key influencers are the
shared goals, self-sufficiency of team members’ activities, and the distribution of work
amongst team members. This denotes that some SA requirements are independent such as
the workload of the team, but at the same time, team members have shared goals and
perform inter-reliant activities so that they all hold shared SA. Endsley and Robertson
suggest that well-organised team execution relies on team members having well-established
33
3.6.6. Development of team and shared situation awareness
The consequences of team process variables on team SA have not been thoroughly
investigated (Salas et al., 1995). The effect of enhanced teamwork on team SA is thought to
be exponential; however, the association between team SA and team conducts and qualities
as the most important component of the team and shared SA (Nofi, 2000). Entin and Entin
(2000) describe communication as a requirement for an advanced team SA. Salas et al.
(1995) propose that team procedure, which enhances communication, for example,
environment that encourages clear and open communication is one of the essential elements
to promote shared SA (Salas et al., 2001). The same reflection was made by Endsley
(1995c), who proposed that team member SA of common features could provide a guide for
Lloyd and Alston (2003) argue that mutual team comprehension is formed by team members
acquiring individual SA then conveying it across the team. Close observation is another
crucial part of team SA by which team members carefully observe one another’s
performance, e.g. Rognin, Salembier and Zouinar, (1998), enabling the recognition of
situational information and comprehension of it by other team members without the need for
confrontation. Observing common activities stands for “the ability to keep track of fellow
team members work, while carrying out their own work, to ensure that everything is running
as expected and to ensure that they are following procedures correctly” (Wilson et al., 2007);
This demands team members to comprehend the individual team members, collective team
tasks, knowledge of the team members’ duties, commitment, and anticipation of what team
A further vital notion to team SA is the concept of shared mental models. Mental models are
illustrations of the inner process of a system. They have been defined as “knowledge
34
structures, cognitive representations or mechanisms which humans use to organise new
information, to describe, explain and predict events as well as to guide their interactions with
others” (Paris, Cannon-Bowers and Salas, 2000). The shared mental model has been further
described by Fiore et al. (2003) as “the activation in working memory of team and task-
related knowledge while engaged in team interaction”. As stated by Klein (2000), shared
mental models stands for the degree that members have the same comprehension of the
important factors in procedures; for instance, duties and purposes of each team member,
essential qualities of the tasks, and utilisation of supplies. Stout et al. (1999) propose that
shared mental models “are thought to provide team members with a common understanding
of who is responsible for what task and what information requirements are. In turn, this
allows them to anticipate one another’s needs so that they can work in sync”. In the opinion
of Salas et al. (1995) shared mental models are prearranged form of knowledge that is
common throughout team members. Cannon-Bowers and Salas (1997) advocate that shared
mental paradigms consists of a combined task and team goals as well as the knowledge of
individual tasks and team member duties. Endsley and Jones (1997) argue that shared mental
models ought to integrate the understanding of different team roles, strategies, data
necessities, possible rearrangements, and the capability to utilise the actions and
shared mental models in the advancement and conservation of team SA. As Langan-Fox,
Furthermore, effective teams utilise shared mental models to manage actions (Fiore et al.,
2003). Shared mental models are believed to ease communications between team members
Perla et al., (2000), enabling team members to predict other team members' actions (Salas,
Stout and Cannon-Bowers, 1994; Fiore et al., 2003). Salas et al. (1995) go on to propose that
when communication means are scarce, shared mental models permit team members to
35
predict other team members actions and data needs. They also advocate that when it comes
to team tasks, shared mental models enable team members to work within a known structure.
Endsley (1995a) reasons that team SA is more dependent on shared mental models than it is
on spoken communication.
The concept of SA was predominantly implicated in the aviation sector, which is mentioned
above, for the last two decades; however, various SA research studies were conducted in the
field of maritime navigation (Chauvin, Clostermann and Hoc, 2009; Gartenberg et al., 2014;
To know the impact of SA on merchant shipping operations, Grech, Horberry and Smith,
(2002) scrutinised several accident reports and studied their connection with the lack of SA.
Grech, Horberry and Koester (2008) reflected that SA is a significant concern related to the
performance of marine navigators. They then considered workload and attention as separate
elements contributing to SA. Furthermore, Chauvin and Lardjane (2008) and Chauvin (2011)
displayed the use of the Endsley SA three levels concept as a decision-making model for
The methodology of SA has been progressively used for accident analysis and has been
utilised in guidelines for training and operations in marine navigation. Human element
importance in navigation has been studied by Hetherington, Flin and Mearns (2006), who
noticed that the lack of SA is one of the leading individual factors for maritime accidents. In
an attempt to analyse maritime accidents, Grech, Horberry and Smith, (2002) found that SA
issues cause 71% of the human and organisational factors. Furthermore, dissection of the
affiliated errors with 58.5% errors occurring at Level 1, 32.7% at Level 2 and 8.8% at Level
3. Jones and Endsley (1996) have shown similar figures as well. Several other research
36
studies were conducted by Sneddon, Mearns and Flin (2013) and Sandhåland, Oltedal and
Eid, (2015) to investigate the offshore segment and determine factors impacting SA of the
maritime navigators and operators. Cordon, Mestre and Walliser (2017) identified spatial
aptitude, attention, organisation, awareness, and leadership in their research and were further
crew might potentially be the role of the captain’s leadership, as suggested by Sætrevik and
Hystad (2017).
With regards to Vessel Traffic Service (VTS), many research studies were published about
the application of SA in the field of maritime navigation which they all refer to Endsley’s
model (Cordon, Mestre and Walliser, 2017; Sætrevik and Hystad, 2017; Sharma, Nazir and
Ernstsen, 2019). For instance, Nilsson, Gärling and Lützhöft (2009) identified the factors to
(2010) used a practical approach of SA on the Port of Rotterdam VTS. Van Westrenen and
in VTS.
The most common reasons for maritime accidents are attributed to human and organizational
factors, comprising more than 80% of maritime accidents. For example, misjudgement, poor
lookout and not following regulations are examples of accident causes related to human
factors. Bridge operation requires performing various cognitive tasks at the same time,
necessitating excellent situational awareness and correct judgement, which can sometimes
fail, whereby causing a collision. The traditional method of analysing human and
organizational factors is not enough, as it cannot find the relationship between performance-
shaping factors and human performance during operation and is not beneficial for individual
evaluation (Liu et al., 2016). The maritime education domain often tries to meet training
37
aims within the subject of human factors related to operator performance in technological
working environments along with the ergonomic design of such settings (Vicente et al.,
2004; Hontvedt, 2015). Maritime simulators are usually utilised for learning professional
skills, collaboration and teamwork in a safe operational environment. The current research
indicates that simulator training can deliver content and scenarios and instructional features,
Schuffel, Boer and Van Breda (1989) conducted a study on the feasibility of an extremely
automated ship’s bridge for single-handed navigation. The research defined a function
allocation process, which forms the foundation for an automated bridge concept that can be
applied to future merchant vessels. The approach provides an effective ergonomic design to
optimise the safety of the navigational system and the working conditions. It provides a
balanced relationship between the four core elements of the manship system: software
environment (climate, vibrations, noise) and life-ware (motivation, stress, skill). The authors
believe that the most important task in the integration process is functional allocation, which
concerns the differentiation between human and automated functions. This step is necessary
in order to define the efficiency of the bridge layout, especially the workstation. To validate
the model and the innovative bridge design, they used a sequence of simulation experiments.
They investigated the navigational performance efficiency and safety during the conduct of
such application. The simulator helped to verify the performance of the proposed bridge
The study focused on measuring the workload generated by the primary tasks. The
experiments were carried out by conducting navigational tasks and Continuous Memory
Tasks (CMT). The authors selected 32 OOWs for participation in the ship simulation. The
results showed that correct functional allocation could increase the safety of navigation by
38
improving task performance. The study places a large emphasis on the feasibility of human
performance on the ship’s bridge. The new approach did not affect the navigator’s mental
load. However, the consequences of repetitive duty conditions for operators’ situational
awareness were not discussed. Besides, not all of the functions can be automated.
Furthermore, operators’ skills and motivation required after changing the task structure from
Nilsson, Gärling and Lützhöft (2009) conducted a comparative simulator study between an
integrated ship navigation system bridge and a bridge that did not contain modern
several challenging conditions during sailing in a fairway. Different elements were assessed
navigators executed much more effectively on the conventional bridge and less experienced
officers performed more effectively on the technically advanced bridge. This is due to the
fact that younger people are more skilled with modern electronic systems and therefore
performed well. In contrast, the older seafarers performed better with traditional systems
because they are not very skilled with the latest electronic systems.
Gould et al. (2009) presented a study to examine mental workload and performance and used
a high-speed ship simulator. It compared two navigational systems for defining the vessel
location: Electronic Chart Display and Information System (ECDIS) and conventional paper
charts. The experiment scenario included a navigational track of 50 nautical miles containing
various sailing conditions 20 cadets performed. The results illustrated that using the ECDIS
decreased the communication among the bridge team. No differences were observed in the
mental workload aspect between groups. After measuring the heart rate variability and skin
39
conductance of different groups, it indicated a higher workload in the conventional method
Chauvin, Clostermann and Hoc, (2009) adapted the study to examine the impact of a training
programme on the capacity of the officer of the watch (OOW) to make decisions in collision
avoidance conditions in a bridge simulator. Drills were planned so as to assess the impact of
the training course. It developed a set of indicators that the OOW must recognise: cue
that students were incapable of managing such conditions or even remembering their key
features as they learned in class. As a result, the decision-making training did not develop
students’ capacity to the level that helped them to examine the complex situation. It is
consequently essential to develop new educational methods that give cadets the capacity to
analyse a situation rapidly and precisely in order to take suitable actions. It is recommended
that to improve OOWs’ capacity to perform navigational tasks, and shipping organisations
should replace the long onboard training with an intensive training program on maritime
The lack of seafarer numbers, the developed technology onboard the ship, and enhancing the
crew skills to work parallel with this technology are the main concern of the shipping
industry. The development of the Crew Resource Management course (CRM) has become
fundamental to solve these problems. The validity of this training requires assessment,
especially as the majority of accidents occur because of human and organizational factors,
such as those from operators, organisation, maintenance, design, installation and assembly
(Håvold et al., 2015). Håvold et al. (2015) evaluated the effectiveness of CRM training in
the anchor-handling simulator, which is expected to develop crew skills with respect to
the course quality and contents, knowledge and skills acquired, and future application among
40
369 seafarers who have more than one year of experience onboard ships. The outcome
results were examined by ANOVA, including other variables such as age, employment, and
anchor-handling practice. The research results showed that CRM training enhanced the
and understanding, and the course's content by more than 60%. However, the assessment of
this research could be affected by the objectives of participants which are required to be
Liu et al. (2016) conducted research aimed to improve cadets’ performance by assessing and
understanding the relationship between brain workload, stress and their performance. They
stress, and situational awareness during bridge operation. They used electroencephalography
in a human factor analysis system designed for full-mission simulator assessment and
sailing scenarios that include night and day navigation and sailing in varying weather and
traffic conditions for analysis and assessment. The research results specified that the model
was useful for detecting cadets’ emotions, situational awareness, brain workload and stress
levels during the bridge operation. Also, it was possible to assess the condition of OOWs
Badokhon (2018b) aimed to improve the safety and the resilience of the navigation bridge
procedure forms to guide one of the bridge team members who participated in this test before
the navigational watch. He evaluated the performance of the two teams’ judgement ability,
leadership, passage planning and learning by exposing them to different sailing scenarios
that include normal navigation, passing agreement, restricted visibility, shallow water effect
and pilot onboard. The outcome of his research is the performance of the team, who worked
41
under the developed procedure, was 124% higher than another group. However, the
research's measurement was focused on the individual skills’ rather than the teamwork
performance by delivering the developed procedures within the preparation time before
starting the scenarios. Also, the assessment of this research could be affected by the
subjectivity of participants.
Overall, the maritime simulator experiments signposted numerous gaps. The navigational
operation involves performing several cognitive tasks at the same time, which require
building and maintaining situational awareness along with the right decision-making to avoid
a collision. The results were short of quantitative measurement due to the necessity of
analysing human and organizational factors and performance with several measurement
techniques that can be performed by utilising the maritime simulator. The experienced
OOWs have performed more effectively on a traditional bridge operation, while the less
experienced OOWs have performed much efficiently on the technically advanced bridge
operation. Also, the review shows that using electronic navigational equipment has enhanced
the navigational practice but, it decreased the communication and teamwork among the
bridge team, which has been suggested that more research is required in the bridge resources
management area.
3.8. Summary
The literature on enhancing navigational safety through increasing situational awareness and
teamwork methods was reviewed, and gaps were identified. Even though a significant
number of research studies has been conducted in this area, a comprehensive assessment to
increase the seafarers’ skills by performing an efficient bridge resource management among
the bridge team that includes all the bridge members, according to the best of this author’s
42
4. Methodology
This chapter presents the approach adopted and the methodology to conduct the aims and
Crew
Based on the research problem identified in Chapter 2 and the maritime accidents analysed,
this research's aims and objectives will be achieved by focusing on crew performance as a
team. The assessment for the situational awareness of crew members is established as the
main area for enhancing navigational safety and teamwork in the bridge. Identification of the
interaction issues among bridge team members will be studied, including the weaknesses of
different maritime institutions will be attended to observe the current practice of addressing
the above issues through training. Finally, a new BRM course that can improve the
performance of the bridge team will be developed. The effectiveness of the new course will
be assessed via a case study in the maritime simulator to measure the quality and the
performance of the bridge team actions. The proposed methodology, as shown in Figure 4.1
The proposed Navigational Safety for Crew Member Assessment and Improvement
which are:
43
• Perform Simulator Experiments to test and validate the proposed BRM approach.
Figure 4.1 The proposed Navigational Safety for Crew Member Assessment and Improvement Methodology
Each step of those methodologies will go through the development and an improvement
phase. Then, data collection will be performed. Therefore, each method is applied
independently, but all of them are linked to support each other to achieve this research's main
aim.
In order to find the weaknesses within the seafarers' performance on the bridge, the
following step will occur, which shows above in Figure 4.1. A review of many accident
44
reports will take place to identify the factors that affect the bridge team’s SA. Then, a survey
will be established; each question will represent an accident or more, to be distributed to the
seafarers and collect their responses to be analysed afterwards. Later, attending BRM
courses in different maritime institutions to highlight BRM gaps that might affect the bridge
team's performance might affect the bridge team's performance. Therefore, finally, proper
improvement plans will be proposed and tested based on the problems identified. The
developed course and the simulator experiments are designed to complement each other. The
new BRM course is proposed to help the seafarers enhance their skills by addressing all
weakness identified. Then, the proposed course is validated by using the full-mission bridge
simulator experiments to enhance the quality proposed of the BRM course. The overall
structure is briefly described below:Firstly, the maritime accidents were collected from three
different marine accident investigation boards (MAIB, ATSB and TSBC). They were then
reviewed to select the accidents caused by the bridge team's errors. Those accidents are then
analysed in order to capture the underlying reasons that led to the loss of SA of the bridge
team. Underlying reasons are collected and utilised to develop the questions for the
attitude towards navigational safety. The collected feedback will be analysed to determine
Finally, a comparison had been made to capture the differences between BRM courses
offered by different institutions to highlight the deficiency of BRM contents and teaching
methods after attending various courses in different maritime institutions. When all the
assessments are completed and all the gaps are identified through these assessments
developed. The new BRM course will be delivered to a group of seafarer volunteers and
45
4.2.1. Review of the Maritime Accidents
Maritime accident reports from MAIB, ATSB and TSBC will be collected and reviewed
based on various accidents (collision, grounding, contact, etc.) that occurred due to lack of
situational awareness. Then, they will be categorised into two parts: those occurring during
five years before and after the BRM came into force in 2012 (IMO, 2011), to see whether the
BRM course affected shipping safety. Each report will then be analysed and reviewed to find
the underlying reasons for the accidents, which are related to lack of situational awareness.
Also, the analysis will take into consideration how the bridge team act and sometimes trace
back the time of the accident to an hour, two hours or to a day past to see if the fatigue is
An online questionnaire will be developed based on the maritime accident review for crew
members to analyse their attitude towards working as a team in the bridge and optimise the
necessary level of SA to ensure navigational safety. After introducing the study and the
survey, the questionnaire will be distributed among the seafarers as a web-based online
After distributing the survey and collecting the seafarers' responses, the responses will be
analysed using various approaches. All the numerical values under the domain score section
are presented by colour code. The colour coding adopted in Table 4.1, as suggested was
suggested by (Arslan, 2018) for the safety climate survey, is used for the analyses of the
46
• The second part of the safety climate assessment consist of the following:
➢ Identify statistical differences between groups like ranks, nationality, age, gender
Statistical analysis will be performed by utilising SPSS to focus on the differences between
domains through the ANOVA test. This test will be utilised to identify the statistical
differences between different groups such as age, ranks, nationalities etc. By using this
method, the results are validated by removing the chance factor from the analysis. The
statistically significant (p-value < 0.05) interactions will be determined for each question
As per Table 4.1 shown above, the statement and the dimension that is coloured by the dark
green colour code represent ‘no improvement is required. While the statement coloured by
the light green colour is presenting, a slight improvement is required. The amber colour is
covering that, all statements that require medium room for improvement. Finally, the red
colour code presents statements that require a significant improvement to achieve the safety
climate level.
47
4.2.3. Attending BRM courses
After searching the Bridge Resource Management courses offered by many maritime
institutions, it will be established whether there are some differences between them. So, the
BRM courses offered by different institutions will be attended, where possible. Attending
BRM course in different institutions will provide an opportunity to evaluate the followings;
why is there a difference in the course contents, why some institutions give the course in
three days, and others give it in five days, are there any differences in teaching methods or
quality and what is the approach the instructor/instructors adopt(s) to cover the critical
elements of BRM.
The most important part of the whole framework is the improvement methodologies and
action plans part since all the identified gaps and weaknesses will adversely affect
navigation safety if the appropriate action plans are not implemented thoroughly. All the
gaps and improvement areas are determined by utilising the proposed framework earlier.
As all bridge navigational operations are run through BRM, it is important to improve
BRM course quality to minimise accidents and incidents in the shipping industry. In
order to address the identified problems and gaps through the assessment methods, the
• Develop the Bridge Resource Management course for all the Seafarers.
After highlighting the gaps of bridge team acts from the methodological assessments, the
new course will be developed to focus on the bridge team behaviour, bridge team act and the
48
bridge team's knowledge. The course will be designed by following the IMO criteria for the
The application of the method will determine whether the proposed solutions will improve
the navigational performance of the bridge team in terms of the bridge procedures, bridge
team knowledge and bridge team skills. The case study aims to validate the implementation
of the BRMs course. The maritime simulator will be utilised to perform the defined scenarios
The experiments include two groups, and each bridge team contains one Captain, one OOW,
one Cadet/Pilot, one Lookout and one helmsman. Group A will perform the experiments by
applying the new methods and technics, which are explained and taught in the BRM course
in chapter 8, while group B will attend the BRM course by applying the routine procedures,
which are currently implemented in the simulator centre. Both teams perform the tasks
without knowing the scenario's details, which gives more originality and random action to
their behaviours. The experiments include four different scenarios, which are open-water
situations. The two groups will be measured according to the following indicators:
The general methodology of this PhD research is presented to assess existing BRM courses
and propose a new BRM course. This included analysing maritime accidents through
collected data, comparing BRM courses offered by different maritime institutions, building a
49
5. Maritime Accident Database Review
5.1. Introduction
Many research studies have been carried out over the years to find the main causes of
maritime accidents. Human and organizational factors were found to be the prime causative
factor as more than 80 % of the accidents are claimed to be due to human and organizational
factors. By looking closer into this large share, it was found that in some accidents reviews,
lack of SA was highlighted as the most important factor in the human and organizational
factors chain (Baker and McCafferty, 2005; Popa, 2015; Graziano, Teixeira and Guedes
Soares, 2016). However, there is no recent paper studying the accidents that occurred due to
lack of SA or the bridge team's performance. This chapter investigates the maritime
accidents caused by the absence of situational awareness, which affects the bridge team
performance by looking at what happened before the accident, what kind of action was
A review of the accident reports from UK Marine Accident Investigation Branch (MAIB),
Australian Transport Safety Bureau (ATSB) and Transportation Safety Board of Canada
(TSBC) has been carried out to investigate accidents linked to activities on the ship bridge
and underlying reasons linked to the bridge team members (master, an officer of the watch
(OOW), cadet, wheelman, lookout and pilot). The accident reports analysis included the
vessels sailing in the United Kingdom, Australian and Canadian territorial waters, or vessels
5.2. Methodology
The maritime accident reports from MAIB, ATSB and TSBC were reviewed based on
accidents (collision, grounding, contact, etc.) occurring due to lack of situational awareness.
Then, they were categorised into two parts: those occurring before and after 01/01/2012,
50
when the bridge resource management (BRM) came into force (IMO, 2011), to see whether
the BRM course had any positive effect on the performance of bridge team members
including reactions and decisions. Each report was reviewed and analysed to find the causes
of the accident, which is related to lack of situational awareness. It was identified that some
of the accidents had more than one reason that caused the loss of situational awareness of the
bridge team members. The study focuses not only on the time of the accident to identify the
cause of the lack of SA but also on how the bridge team acted and their conditions up to a
day before the accident to identify if the fatigue played a part in the lack of SA. In addition,
all vessels, which were investigated in this study are above 500 gross tonnages and excluding
the accidents of fishing vessels and pleasure crafts because mostly they require solo
The study considered the model of situation awareness created by Endsley when she divided
human situation awareness into three levels. Level 1-perception of the element in the current
situation, level 2-comprehension of the current situation and level 3-projection of the future
situation (Endsley, 1995c). Also, the adjustment in this model, which was done by (Chauvin,
Clostermann and Hoc, 2008), clarified level 1 as the available information from the
ARPA/Radar, level 2 as the assessment of the current situation, and level 3 as what the result
will be in the future situation. However, this review was done on the basis that:
• level 1 is the available information from any equipment in the bridge, including
• level 3 is the prediction of the officer of the watch, or any bridge team member, of
51
5.3. Findings
5.3.1. Overall
The number of maritime accidents reported in MAIB from 2007 to 2011 and 2012 to 2017 is
161 and 186. For the same periods, 59 maritime accident reports from 2007 to 2011 and 53
maritime accident reports from 2012 to 2017 have been investigated by ATSB. The TSCB
recorded 37 maritime accidents from 2007 to 2011 and 79 maritime accidents from 2012 to
2017.Table 5.1 below shows that the number of maritime accidents exceeds the number of
the investigated reports as some of the accidents are registered under several types of
accidents that were found to be challenging to follow and record the actual number and type
Table 5.1 Number and type of maritime accidents occurred from 2007 to 2017 in different investigation branches
(ATSB, 2017; MAIB, 2017; TSBC, 2017; CHIRP, 2020)
24 50 17 Contact 13 17 9
14 7 45 Capsizing/listing 14 5 39
52
In total, more than 200 marine accidents and near-miss reports have been reviewed over the
period of 2007 to 2017, of which 144 of them were from MAIB, 28 of them were from
ASTB and 31 of them were from TSBC. A review of the individual reports indicated that
more than 58% of OOWs or bridge team members failed to fulfil the level 1 situational
awareness, as shown in Figure 5.1.and demonstrated in Table 5.2 Also, it shows that the
number of accidents decreased after 2012 by nearly 50%, highlighting the effectiveness of
SA 2
42%
SA 1
58%
Figure 5.2 and Figure 5.3 shown below indicate the percentage of the accidents that occurred
decreases after 2012. This indicates that BRM is found to be useful in some of its elements.
However, the interaction between the bridge team member, poor decision-making, and poor
navigational practice causes a significant impact on maritime accidents after 2012, indicating
53
Other (External
factor, engine Overall percentage of factors that lead to a lack of
failure, etc.)
7% situational awareness before 2012
Manning
4%
Communication
17% Wrong / miss use the
available information
Poor navigation 7%
(Practice/training)
17%
Poor bridge team act
22%
Not following the
COLREG rules
6%
Fatigue
2%
No lookout/ inactive
lookout No information Wrong decision making
7% 2% 9%
Figure 5.2 Overall factors that lead to a lack of situational awareness before 2012
Poor navigation
Poor bridge team act
(Practice/training)
21%
18%
Figure 5.3 Overall factors that lead to a lack of situational awareness after 2012.
54
Table 5.2 Overall factors that lead to a lack of situational awareness before and after 2012.
MAIB accident reports reveal the bridge team's communication problems (especially
between master and external pilot) before the accidents occurred. According to Figure 5.4,
the ratio of accidents that occurred due to the lack of communication decreased from 1:4.9
before 2012 to 1:8.7 after 2012. The reduction in accident rates possibly indicates that BRM
improved communication among the team members on the ship bridge but has not
misunderstanding between two bridge teams or failing to reach an agreement about the
avoidance manoeuvring are factors that affect the situational awareness for the bridge team
members.
55
Some researchers found that forgetfulness and exhaustion influenced efficient
communication adversely (Ziarati, Ziarati and Turan, 2010). Furthermore, the fear of being
blamed by higher-ranked officers, assuming that another team member knows the
8
6
MAIB
4
ATSB
2
TSBC
0
2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018
Figure 5.4 Number of accidents that caused by poor communication onboard of each ship before and after
01/01/2012.
With the tremendous amount of information available on the bridge, some accidents are
related to OOWs who were not utilising all the information, were not following the rules or
were using the information only from one or two sources all the time, e.g. the ship’s position.
Even if the OOW have the correct information, he/she misuses it (e.g. change the ship’s
speed or heading) to avoid the accident or got confused between true and relative bearings.
This had occurred regularly and happened depending on the equipment preference by the
OOW. The rate of this type of accidents had decreased from 1:14.9 before 2012 to 1:21.6
after 2012, as shown in Figure 5.5. If the bridge team lacks the knowledge or skills to
understand information or do not know how to respond to them, a maritime accident's risk
increases substantially. These numbers indicate that there is room for improvement through
56
Figure 5.5 Number of accidents that caused by poor or wrong/miss use of the available information onboard ships
before and after 01/01/2012
Figure 5.6 shows that the accidents that occurred due to unavailable information were few
because of the new technology, and the overall ratio scored 1:41 and 1:43 before and after
from time to time, such as ECDIS, paper chart, etc., to have the correct information available
to use. For example, many ships ran aground due to the OOW losing his situational
awareness because he did not know the object was there. All information must be made
available to the bridge team in time to use it in a correct way to avoid accidents.
57
Figure 5.6 Number of accidents that caused by the missing information onboard ships before and after
01/01/2012.
elements must be addressed. Failing to share information and situational awareness, decision
making, teamwork, including master/ pilot exchange are key underlying reasons for marine
accidents. The lack of communication and situational awareness between the bridge team
increases the potential of misinformation such as the ship’s position speed or heading,
thereby reduces the efficiency/effectiveness of the team to respond timely to avoid accidents.
Even after the STCW forcing the BRM certificate to be held by OOW, some
errors/deficiencies have not been addressed yet. The bridge team is required to use all the
resources, including human resources, that are available on the bridge. In fact, it has been
cited that every year there is an accident caused by a lack of BTA (excluding Australia), as
shown in Figure 5.7. Surprisingly, accidents that occurred because of poor BTA after 2012
remained high, and the ratio is the same (1:4.8) as before 2012. Such a high value shows the
gaps in BRM courses and highlights that an intermediate improvement is required to enhance
58
Figure 5.7 Number of accidents that caused by poor BTA onboard ships before and after 01/01/2012.
5.3.2.5. Lookout
For all the accidents that occurred under this category, the OOW was alone on the bridge or
left no-lookout on the bridge, even though rule no. 5 of the COLREG convention states that
all ships should keep a proper lookout out at all times (IMO, 1972). In many MAIB accident
investigation reports, it was mentioned that the bridge teams in vessel A and vessel B were
not aware of each other until just before the collision. Some of the vessels ran aground
because the OOW slept on the bridge or he/she went to his/her room due to fatigue, and there
was no lookout with him, despite the regulatory requirements. This evidence clearly
indicates the scale of the problem with overall minimum manning standards and available
minimum crew on duty. This is detrimental to the team situational awareness on the bridge,
and the accident reports are clear evidence supporting this conclusion. Even with IMO
regulations that required an active lookout, the number of accidents due to inactive lookout
has increased considerably from 1:13.6 before 2012 to 1:7.2 after 2012, as shown in Figure
5.8.
59
Figure 5.8 Number of accidents caused by poor of lookout onboard ships before and after 01/01/2012.
All the factors, which were mentioned earlier, contribute to the decision-making and
naturally leads to good/poor navigational practices. When a bridge team member loses his
Level 1 SA or Level 2 SA and is not consulting or sharing his ideas with other team
members, this influences his decision making and leads to a potential accident. The BRM
course covers decision-making, which should be placed in every situation that the bridge
team member faces. However, the number of accidents did not change, and the ratio of the
accidents due to poor decision making increased from 1:11.7 before 2012 to 1:10 after 2012,
as shown in Figure 5.9. Again this indicates the gaps with the BRM course with regards to
decision making.
60
Figure 5.9 Number of accidents that caused by poor of wrong decision making in each board before and after
01/01/2012.
The review of accident reports indicated that the factors such as misunderstanding, confusion
and not awareness of which rules to follow are highlighted as the main underlying reasons in
each accident of this category. The number of accidents due to not following regulations
decreased after 2012, but the ratio remained exactly the same (1:16), as shown in Figure 5.10
below. The OOWs sometimes get confused about which ship is the give-way vessel and the
stand-on vessel. Is it a crossing situation or overtaking? These kinds of questions, which are
linked to the lack of competence of the crew, affect the crew’ decision making (Abdushkour
et al., 2018). It highlights the importance of following regulations should be an essential part
61
Figure 5.10 Number of accidents caused by not following the conventions onboard ships before and after
01/01/2012.
Safe navigational practice and handling of the ship heavily relies on the standard of
knowledge and skills of the bridge team rather than relying on the sophistication of the
bridge’s equipment. The bridge teams’ knowledge, skills, and proper training are the
contributory factors to ensure the safety of the vessel, crew, cargo and the marine
environment. Taking late actions, not considering the consequences of the action taken, who
has control on the bridge, or not having the proper training are the key factors in this
category. The overall number of accidents that occurred due to poor navigation high, and
there is a slight decrease. However, considering the number of accidents, the ratio after 2012
is 1:5.65 compared to instead 1:6.05 before 2012, as shown in Figure 5.11. This clearly
indicates that ration even increased slightly after 2012, indicating that BRM has not
62
Figure 5.11 Number of accidents that caused by poor navigation before and after 01/01/2012.
5.3.2.9.Manning/Other
This section includes the bridge's poor manning, which means either the bridge is manned
with fewer people than required, including a solo watchkeeper, or there is nobody on the
bridge. Also, it includes external factors such as wind, anchor dredging, current and waves
effect on the ship and led to an accident without being noticed by the bridge team member or
hard to notice by solo watchkeeper in the bridge. Figure 5.12 shows that the number of
accidents that occurred due to the manning group decreased after 2012 as accidents ratio of
1:43 after 2012 comparing to 1:23 before 2012 were observed. Figure 5.12 also shows that
external factors, which led to the accidents, had increased after 2012 (1:8.1) compared to
63
Figure 5.12 Number of accidents caused by poor of manning and other external factors onboard each vessel
before and after 01/01/2012.
64
5.3.3. Period before 2012 MAIB
After analysing 104 accident reports, the results indicated that nearly 60% of the OOWs
were unsuccessful in maintaining level 1 SA, and 43% failed to comply with level 2 SA, as
shown in Figure 5.13. Lack of situational awareness occurred due to many factors listed in
Figure 5.13 Percentage of failure in situational awareness levels in MAIB marine accidents before 01/01/2012
Table 5.3 Factors that lead to lack of situational awareness before 01/01/2012.
Factor Count
SA1 SA2 Total
Communication 10 16 26
Wrong / miss use the available information 7 4 11
The poor bridge team act 11 14 25
Wrong decision making 5 7 12
No information 3 0 3
No lookout/ inactive lookout 6 3 9
Fatigue 1 1 2
Not following the COLREG rules 7 2 9
Poor navigation (Practice/training) 16 5 21
65
Manning 5 1 6
Other (External factor, engine failure, etc.) 3 3 6
Figure 5.14 Percentage of factors that lead to lack of situational awareness before 01/01/2012
As shown in Figure 5.14, communication failings between bridge team members, ship to
ship, and ship to shore, along with poor bridge team management and poor navigation
practice, had a significant impact on maritime accidents that occurred before 2012. Near to
60% of these accidents occurred due to failure of the physical activity between the bridge
watchkeeping. It is not surprising that accidents occurred because of the absence of a bridge
team act, which scored 21% because of BRM or was not mandatory. However, failing to
communicate or not performing proper watchkeeping was evident due to the lack of
fundamental training and education that the seafarers should gain before working onboard
66
vessels. It seems that lack of SA contributed to cognition and decision errors, which lead to
poor risk-taking and ultimately affected the decision making. The reports regularly stated
that the bridge team members needed more training to enhance their communication and
teamwork skills.
This period showed significant improvement in some of the factors that affect SA. The 40
accident reports showed that more OOWs failed to meet their SA level 1 compared to the
Figure 5.15 Percentage of failure in situational awareness levels in MAIB marine accidents after 01/01/2012
On the other hand, the BRM course showed some improvement in individual skills, but it
failed in the main idea, which is to improve the bridge team management, as demonstrated in
67
Table 5.4 Factors that lead to lack of situational awareness after 01/01/2012.
Factor Count
SA1 SA2 Total
Communication 4 1 5
Wrong / miss use the available information 6 0 6
Poor bridge team act 7 8 15
Wrong decision making 3 6 9
No information 2 0 2
No lookout/ inactive lookout 12 4 16
Fatigue 2 2 4
Not following the COLREG rules 3 3 6
Poor navigation (Practice/training) 12 4 16
Manning 2 1 3
Other (External factor, engine failure, etc.) 2 7 9
Figure 5.16 Percentage of factors that lead to lack of situational awareness after 01/01/2012.
68
There is no doubt that bridge teams are facing more issues other than communication. Lack
of sharing the knowledge and SA, absence of teamwork, and misreporting near misses side
by side with applying poor navigational practice are main factors contributing to the loss of
the bridge team’s SA. This made some companies take action by running a BRM course
onboard the ships. Also, they sent their seafarers to nautical institutes to enhance their skills.
A total of 19 accident reports showed that more than 60% of the marine accidents occurred
due to low SA level 1, and 37% failed to obtain SA level 2, as presented in Figure 5.17.
Figure 5.17 Percentage of failure in situational awareness levels in ATSB marine accidents before 01/01/2012
This percentage illustrates that OOWs failed to gather all useful resources available at the
69
Table 5.5 Factors that lead to lack of situational awareness before 01/01/2012.
Factor Count
SA1 SA2 Total
Communication 1 0 1
Wrong / miss use the available information 0 0 0
Poor bridge team act 2 5 7
Wrong decision making 0 1 1
No information 0 0 0
No lookout/ inactive lookout 3 0 3
Fatigue 1 1 2
Not following the COLREG rules 1 0 1
Poor navigation (Practice/training) 2 0 2
Manning 0 0 0
Other (External factor, engine failure, etc.) 2 2 4
Figure 5.18 Percentage of factors that lead to lack of situational awareness before 01/01/2012.
70
As it is clear from the figures, the poor of BTM/BRM was the main cause of the maritime
accidents in Australia, which were identified almost in each report and another factor.
Only nine accident reports were linked to the SA issues after 2012. The analysis of those
nine reports showed that nearly 70% of the maritime accidents happened due to lack of level
1 SA, and about 33% of the accidents occurred due to lack of level 2 of SA, as shown in
Figure 5.19. All the bridge activities were the main causes of the accidents that include lack
Figure 5.19 Percentage of failure in situational awareness levels in ATSB marine accidents after 01/01/2012
71
Table 5.6 Factors that lead to lack of situational awareness after 01/01/2012.
Factor Count
SA1 SA2 Total
Communication 0 0 0
Wrong / miss use the available information 0 0 0
The poor bridge team act 1 1 2
Wrong decision making 0 0 0
No information 0 0 0
No lookout/ inactive lookout 2 0 2
Fatigue 0 0 0
Not following the COLREG rules 0 0 0
Poor navigation (Practice/training) 0 2 2
Manning 0 0 0
Other (External factor, engine failure, etc.) 3 0 3
Figure 5.20 Percentage of factors that lead to lack of situational awareness after 01/01/2012.
72
5.3.7. Period before 2012 TSBC
Ten accident reports show that most of the marine accidents investigated by the Canadian
board took place because of the human element. For 60% of the accidents, OOWs were
unsuccessful in gaining level 1 SA, while 40% failed to obtain level 2 SA, as shown in
Figure 5.21.
Figure 5.21 Percentage of failure in situational awareness levels in TSBC marine accidents before 01/01/2012
Poor work practice as a team and poor use of all resources on the bridge, and a lack of
navigational practices and training were the major factors contributing to the absence of SA.
Nearly 40% of the accidents occurred due to different reasons, as displayed in Figure 5.22
73
Table 5.7 Factors that lead to lack of situational awareness before 01/01/2012.
Factor Count
SA1 SA2 Total
Communication 0 0 0
Wrong / miss use the available information 0 0 0
Poor bridge team act 2 2 4
Wrong decision making 0 1 1
No information 1 0 1
No lookout/ inactive lookout 0 0 0
Fatigue 0 0 0
Not following the COLREG rules 0 0 0
Poor navigation (Practice/training) 3 1 4
Manning 1 0 1
Other (External factor, engine failure, etc.) 2 0 2
Figure 5.22 Percentage of factors that lead to lack of situational awareness before 01/01/2012.
74
5.3.8. Period after 2012 TSBC
In this period, 21 accident reports were analysed; the OOWs failed to gain level 1 SA and
Level 2 SA by 57% and 43%, respectively, as shown in Figure 5.23. The prime cause of
these accidents was the bridge performance; it was observed that BTM/BRM was inefficient
with 34% and been reported almost in half of the accident cases. This issue affects directly
the other aspects found in Table 5.8 and presented in Figure 5.24.
Figure 5.23 Percentage of failure in situational awareness levels in TSBC marine accidents after 01/01/2012
75
Table 5.8 Factors that lead to lack of situational awareness after 01/01/2012.
Factor Count
SA1 SA2 Total
Communication 3 0 3
Wrong / miss use the available information 0 0 0
Poor bridge team act 4 6 10
Wrong decision making 4 0 4
No information 1 0 1
No lookout/ inactive lookout 0 0 0
Fatigue 1 0 1
Not following the COLREG rules 2 0 2
Poor navigation (Practice/training) 2 3 5
Manning 0 0 0
Other (External factor, engine failure, etc.) 2 2 4
Figure 5.24 Percentage of factors that lead to lack of situational awareness after 01/01/2012.
76
5.4. Conclusion
The human element was a major factor influencing ship accidents which have been
reviewed, which; the main two components are situational awareness and assessment (SA)
and teamwork. The misunderstanding of the situation, lack of knowledge about the
navigational equipment's capabilities, and the misuse of it increased the risk of accidents.
Moreover, poor application of bridge team management (BTM) increased this risk to a
higher level.
As it is clearly presented above, most OOWs are not achieving level 1 SA because they rely
on one or two navigational equipment rather than utilising all the equipment on the bridge to
create Situational Awareness. Also, the benefits of using another opinion to improve the
decision have not been used regularly. Surprisingly, many accidents had occurred because of
a lack of BTM/BRM even after the course has come into force. The reason could be that
because of other team members such as cadets, wheelmen, lookouts, and pilots, who do not
have to attend the BRM course, it is mandatory for only the OOWs and masters. Besides, the
officer does not report any useful information due to the assumption that another member
knows about it or he/she is afraid that this information does not belong to the situation or is
wrong or afraid of another team member's reaction. Many of these accidents could be
eliminated, and level 3 of SA can be maintained if the OOWs used all the available resources
along with their experience. Moreover, accidents are related to lack of bridge team
In the end, more accidents will continue to occur in the future if the same circumstances still
exist. Therefore, those circumstances should be reviewed and addressed to maintain the
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6. Situation Awareness of Crew Members: Results of the
questionnaire-based study among seafarers
The situational awareness assessment is used in this study to measure the understanding of
the bridge team members (crew) about the bridge resource management elements on the
questionnaire among the seafarers who work on the bridge or are related to bridge activities.
The questionnaire's main concept was captured, and the gaps regarding teamwork and
6.2. Introduction
The majority of seafarers think that the bridge team is made up only of masters and officers;
this is not true. The bridge team includes every person with a duty on the bridge, even if it is
limited by time or place, such as pilots and lookouts. The bridge resource management
(BRM) course is conducted for seafarers who hold master and officer certificates. Most of
the questions in this questionnaire reflect on ship accidents that involve bridge team
activities.
The questionnaire was developed based on the review of maritime accidents, which was
undertaken in chapter 5. The questionnaire was established by focusing on the bridge team
acts (BTA), which are related to the maritime accidents directly or indirectly, such as the
communication, teamwork, situational awareness, etc., and feedback by the bridge team
towards enhancing the navigational safety issues. Each maritime accident/group of accidents,
which raised a question or statement regarding BTA, was covered to examine the
78
navigational safety culture in the bridge in detail. Based on the Likert Scale (6 points), each
statement and question in the questionnaire aims to collect responses from seafarers and
pilots in the form of agreement levels, which are (strongly agree, agree, neither agree nor
disagree, disagree, strongly disagree, and I do not know). For the analysis, the Likert scale
was converted to the numerical values, which has a range from 6 (strongly agree) to 1
After the questionnaire was completed, it was checked by two experts for the final approval
for distribution through an anonymous link by using Qualtrics. The link was sent to shipping
The questionnaire was distributed by using an anonymous link to the participants. It targets
all seafarers who are involved in ship bridge activities. It was also distributed among the
cadets, who have been onboard ships, and lecturers of maritime institutions. One hundred
and fifty-eight completed questionnaires were collected. The questionnaire contained five
questions. The "Do not Know" answers in this questionnaire are considered as missing data
6.4.1. Demographic
The beginning of the questionnaire aimed to capture the demographics of all participants
who took part in the questionnaire. All participants are seafarers from different regions and
held different qualification. One hundred fifty-five of them were related to bridge activity,
and the remaining three participants were marine engineers with different positions.
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6.4.1.1. Age and Gender
All participants who took part in this survey are male. Participants' ages varied between 18
and 64, and the age range was divided into six categories (there is no participant over 65
years old), as shown in Figure 6.1. The largest age group among participants is 25-34
(46.2%) followed by 35-44 (24.68%) and 45-54 (15.82%). The 18-24 age group had only
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6.4.1.2. Rank
All seafarers who took part in this survey are related to the bridge team with different
positions. The range of positions can be divided into two groups; The first group, The Bridge
Team, include the master, the officer of the watch (OOW), the lookout, the wheelman
(helmsman) and the deck cadet. Moreover, the survey recorded participants from the second
group, which is from outside the bridge, but they are connected to the bridge operation such
as the pilot (tug master and marine engineers named as other) for the purpose of the analyses.
Marine engineers take a course similar to Bridge Resource Management which is called
Engine Resource Management. Reviewing the responses from the marine engineers will
provide the opportunity to identify any potential gaps for a wide range of ranks, which are
Figure 6.2 shows that more than 140 participants are working in the same environment,
which is the bridge operation group. The senior and the junior parties, which include (master
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Figure 6.2 Range of positions for all participants
82
6.4.1.3. Sea-time Experience
It is helpful to know if the experience can affect the seafarer's judgment. The distribution of
sea-time experience is presented in Figure 6.3. Over 50% of the participants have a sea-time
experience for more than eight years. On the other hand, the fresh minds or just graduated
from nautical colleges got the lower score which is only 7%. The benefit of getting feedback
from seafarers with a wide range of sea-time experience is to determine whether the
knowledge gained in the college is equal to the experience that seafarers can gain over the
years.
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6.4.1.4. Nationalities
In total, seafarers from 15 nationalities participated in the questionnaire. The majority of the
participants were from India with 31%, followed by Saudi nationals with 25%, Filipino
14.5% and Russian 7.6%, as shown in Figure 6.4. There are further six nationalities grouped
in the other category due to small size and included Pakistani, Yemeni, Georgian, Ukrainian,
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6.4.2. Factor analysis
• Pre-analysis
A total of 158 valid responses were collected through the questionnaire (all do not know, and
missing data are excluded in this analysis). The analysis has been tested through the SPSS
tool using KMO (Kaiser-Meyer-Olkin) test (Kaiser, 1970; Hollenbeck, 1972) to measure the
adequacy of the sample. Table 6.1 below shows that KMO measurement was found as 0.727,
which is considered between 'meritorious and middling' according to the KMO assessment
category proposed by (Kaiser and Rice, 1974). In addition, Barlett's Test of Sphericity
value was also found significant (0.000), which also shows there are correlations
Sig. .000
The factor analysis is performed by carrying out an Exploratory Factor Analysis (EFA). The
analysis shows the questionnaire's validity by exploiting principal axis factoring and the
rotation factor of the SPSS (Tinsley and Tinsley, 1987). Table 6.2 below demonstrates the
five components (based on the fixed number of values), which were obtained from the data
collected for the analysis, which shows a total of 46.76% variance. (Zwick and Velicer,
1986) suggested that each factor must contain three loadings as a minimum to run the
analysis. All questions should have a correlation coefficient of more than 0.3, which is
85
considered that there is sufficient correlation within the component (Tabachnick and Fidell,
2014). As a result, the five domains were taken from the data, as presented in Table 6.3. The
• Main analysis
According to (Tabachnick and Fidell, 2014) suggestions, the correlation coefficients must be
above 0.3, so the correlation matrix could be created. Otherwise, the factor analysis could
Table 6.2 exploratory factor analysis for the fixed number of values and percentage of variance
Cumulative %
Cumulative %
% of variance
% of variance
Total
Total
Questions 1 2 3 4 5
Q21 .643
Q11 .611
Q12 .598
Q22 .596
Q43 .589
Q17 .578
86
Q5 .523
Q6 .482
Q42 .391
Q35 .726
Q20 .700
Q36 .692
Q4 .631
Q2 .625
Q31 .567
Q39 .551
Q19 .527
Q3. .487
Q30 .472
Q1 .309
Q23 .307
Q28 .657
Q25 .336
Q29 .634
Q34 .602
Q14 .587
Q37 .552
Q26 .505
Q32 .451
Q7 .425
Q13 .901
Q9 .889
Q8 .860
Q16 .540
Q27 -.331
Q10 -.343
Q33 .576
87
Q40 .552
Q18 .527
Q41 .472
Q38 .436
Q24 .409
Q15 .382
Table 6.4 below is designed to collocate all domains, factor, questions and its loading result.
The grouping is based on the component matrix, which resulted from the factor analysis test
above. Each component groups contain all questions that scored a loading of 0.3 or more.
Safe bridge
Q22 Asking for assistance can make me
environment and 1 .596
look competent.
teamwork
Q43 I know that fatigue can affect my
1 .589
situational awareness in the bridge.
Q17 I get the benefit of other bridge
1 member's experience to make a safe and .578
effective decision.
Q5 I always ask questions if I do not
1 understand or unsure about any information .523
or instructions were given to me.
88
Q6 I can report anything related to safe
1 navigation without fearing from the .482
consequences, especially at night.
Q42 Following the COLREGs can improve
1 .391
my situational awareness.
Q35 Mistakes are corrected without
2 punishment and treated as a learning .726
opportunity
Q20 I found a good atmosphere of teamwork
2 .700
in the bridge.
Q36 Watch hand-overs are thorough and not
2 .692
hurried.
Q4 Operational values, objectives and
2 .631
targets are effectively communicated.
Q2 There is a good communication
2 .625
environment in the bridge.
Q31 I receive feedback about my
2 .567
Communication compliance with the safety of navigation.
Q39 There is sufficient time allocated for the
2 .551
hand-overs when joining the ship
Q19 There is a briefing between the bridge
2 .527
team before the watch started.
Q3 There is no difficulty in using English as
2 .487
a communication language.
Q30 Other bridge members encourage me to
2 .472
report unsafe events.
Q1 Language/dialect related issues amongst
2 .309
bridge members are not a threat to safety.
Q23 There is a collaboration between bridge
2 .307
team members to ensure safe navigation.
Q28 I am confident that I can operate the
3 navigational equipment within my area of .657
Bridgework
responsibility safely
3 Q25 A good leadership can improve .336
89
teamwork.
Q29 I fully understand my responsibilities
3 .634
for my duty in the bridge.
Q34 I have sufficient control of my work to
3 .602
ensure it is always completed safely.
Q14 I use all resources that available in the
3 .587
bridge to ensure safe passage.
Q37 I can easily maintain my situational
3 .552
awareness during my watch
Q26 I found no difficulty in using
3 navigational equipment to ensure safe .505
passage.
90
Q18 I found that maritime institutions are
5 .527
providing different content of BRM course.
Q41 I can easily predict what will happen
5 .472
during my watch.
Q38 A good manning in the bridge can
5 .436
improve situational awareness.
Q24 I can correct the information for
5 another bridge team member even if he/she .409
higher ranks than me.
Q15 I can deal with any emergency
5 .382
navigational situation by myself.
The reliability analysis has been done by using Cronbach's alpha statistics tool (Cronbach,
1951). The reliability test score is determined in Table 6-5. Alpha 0.6789, which shows good
reliability according to (Nunnally, 1978), which specified that the alpha value must be above
0.6 (Achour, 2017). While (Hair et al., 1998) stated that the reliability analysis score must be
over 0.7 to show a high internal consistency (Ghonaim, 2020). Table 6-5 below shows the
Cronbach's Alpha value for each domain. By looking at the safety awareness domain, which
is scored less than the accepted score, but near to the acceptable score, which can be adjusted
in future work by conducting a pilot study for all domains and enhancing it if necessary
before continuing this study to achieve a higher reliability score than what we have.
However, the overall reliability score for this study within the acceptable score. Therefore,
appropriate reliability for situational awareness for crew member questionnaire has acquire
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Table 6.5 Reliability Scales
In total, 158 participants had filled the questionnaire without missing data in each domain.
All the analyses were performed using the SPSS tool. The results are presented in the tables
from 6-8 to 6-12, including the question, mean, standard deviation (Std. Dev) and the
agreement score in percentage for each domain. All the values under the domain score
section are categorised using a colour code. The representation of the colour coding has been
used before as a safety climate score which was suggested by (Arslan, 2018).
Table 6-6 and Table 6-7 show that the scores from 90% to 100% are represented by the dark
green colour, which means no action is required to improve it and highlighted the 'strongly
agree' statement. The score from 80% to 90% is represented by the light green colour, which
indicates slight improvement is required and highlights the 'agree’ statement. The score from
70% to 80%, represented by the yellow colour, indicates medium improvement is required to
achieve the desired level of safety and highlights the ‘agree’ statement as well. However, the
red colour, which represents the scores below 70%, means a significant improvement is
required; depending on the mean score red colour represents both ‘disagree’ and ‘strongly
disagree’ statements. The mean score in percentage is calculated using equation 1 below.
Then, the mean score will be shown next to each question in each domain in the following
tables.
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Mean−1
score in percentage (%) = 5−1
∗ 100 (equation 1)
The safe bridge environment and teamwork domain consist of nine statements, which has a
mean of 4.36, and the agreement score is 83.97%. This means a slight room for improvement
is required. Table 6.8 shows that some of the statements which are not in green colour need
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medium improvement. The statement "Asking for assistance can make me look competent”
Statement Q22 detects a problem among the seafarers, as almost 20% of the participants
agreed that asking for help makes them look unprofessional and unfit to be suitable for their
duty. Most of the seafarers don’t ask for assistance because they think that asking any
question regarding work, knowledge, or information will make them incompetent for their
position. Some masters stated that in their standing order, onboard the ship, ask if you are in
doubt. This statement clarifies that whatever is their rank, age, and experience at sea, they
should ask for help/clarification if they needed to remove the ambiguity. Therefore, the
seafarers must enhance their communication, teamwork, and asking for help by attending a
suitable course, such as the new BRM course, which its effectiveness shows clearly in
chapter 8.
Agreement score
Statements Mean Stan Dev.
%
Q21 I can ask other bridge team member when
4.42 0.545 85.5
I doubted.
Q11 Bridge members should question a higher
rank officer's/ pilot’s decision not even when 4.34 1.02 83.5
safety is affected
Q12 Whenever I see a navigational warning, I
4.49 0.639 87.25
always report it.
Q22 Asking for assistance can make me look
3.93 0.978 73.25
competent.
Q43 I know that fatigue can affect my
4.41 0.845 85.25
situational awareness in the bridge.
Q17 I get the benefit of other bridge member’s
experience to make a safe and effective 4.25 0.781 81.25
decision.
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Q5 I always ask questions if I do not
understand or unsure about any information or 4.50 0.665 87.5
instructions were given to me.
Q6 I can report anything related to safe
navigation without fearing from the 4.41 0.740 85.25
consequences, especially at night.
Q42 Following the COLREGs can improve my
4.48 0.594 87.0
situational awareness.
The communication domain contains twelve statements, and the mean score for this domain
is 3.87, and the agreement score is 71.77%. This means there is major room for improvement
as far as the communication domain is concerned. Thus, a new BRM course for all seafarers,
including ratings, is recommended to fill this gap. According to Table 6.9, most of the
statements require some improvement to achieve a higher safety barrier with regards to
communication. The statements “Q31-I received feedback about my compliance to the safety
of navigation, Q39-there is sufficient time allocated for the hand-over when joining the ship,
and Q1-Language/dialect related issues amongst bridge members are not a threat to safety”
have the lowest scores, which are 66.5%, 64.75% and 40% respectively.
management. Therefore, all the crew onboard the ship should have the ability to speak and
understand the English maritime language, and more than 80% of the participants agreed to
this statement. However, more than 50% of the participants agreed that communication
language between bridge members is not a threat to safety, while almost 40% thought it is.
The ship might contain more than three nationalities onboard ship, and their first language is
not English. Naturally, this leads to the use of their mother tongue as a communication
95
language, which will create a major barrier on the bridge where they have to use the ship's
accidents were reported due to language problems, which prevented accurate or timely
communication. On the other hand, many accidents were prevented due to the excellent
communication among the bridge team made up of the same nationality. However, the same
advantage turned to a disadvantage and led to accidents when the bridge team communicate
in the national language when the pilot from different nationality is on the bridge.
Q39 statement “There is sufficient time allocated for the hand-overs when joining the ship”
scores 64.75%, which clearly indicates that the time allocated for the crew change-over
(hand-over/take-over joining/leaving the ship) sometimes is not enough due to problems with
the flight arrangement for the hand-over crew or the time allocated for the ship when she is
at berth. This leads to a lack of shared situational awareness and a lack of familiarity that
Q31, which has a score of 66.5%, clearly shows that the crew do not receive any or proper
feedback or comment about their compliance with the navigation safety then the opportunity
of learning from the mistakes is missed significantly. This does not help to enhance
seafarers’ skills and experience with regards to not only communication but also the
during the ship navigations. This can be enhanced through training and improved company
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Table 6.9 Communication Domain
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6.4.3.3. Bridgework Domain
The Bridgework domain contains nine statements, and the mean score for this domain is
4.33, while the agreement score is 83.28%. According to Table 6.10, most of the statements
do not require any major improvement except the statements Q26 and Q37. The statements
“I found no difficulty of using navigational equipment to ensure safe passage and I can
easily maintain my situational awareness during my watch” got the lowest scores in this
domain.
According to the responses, some of the bridge team members (ratings and cadets) are not
allowed to deal with the bridge navigational equipment unless if the captain or OOW say so.
In the Author’s opinion, it works against rule 5 of the Convention on the International
Regulations for Preventing Collisions at Sea, 1972 (COLREGs) (IMO, 1972). COLREG rule
5 states, “every vessel shall at all times maintain a proper look-out by sight and hearing as
well as by all available means appropriate in the prevailing circumstances and conditions so
as to make a full appraisal of the situation and of the risk of collision”, and this includes the
Statement Q37 “I can easily maintain my situational awareness during my watch”, which
scored nearly 80%, shows that more than 50 % of the participants agreed to this statement.
On the other hand, around 13% of the participants, most of them are ratings, fluctuated
between neither agree nor disagree and do not know responses. This can explain that some of
the seafarers do not know the meaning of SA or how they can build and maintain their SA
during the watch with the help of alternative information resources that are available on the
bridge. Moreover, the statements Q28, Q34 and Q7, which are scored slightly more than
80%, can confirm that there is a hesitation with regards to the bridgework, which can cause a
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Table 6.10 Bridgework Domain
Agreement score
Statements Mean Stan Dev.
%
Q28 I am confident that I can operate the
navigational equipment within my area of 4.23 0.697 80.75
responsibility safely.
Q25 A good leadership can improve the
4.71 0.556 92.75
teamwork.
Q29 I fully understand my responsibilities for
4.54 0.634 88.5
my duty in the bridge.
Q34 I have sufficient control of my work to
4.23 0.750 80.75
ensure it is always completed safely.
Q14 I use all resources that available in the
4.54 0.583 88.5
bridge to ensure safe passage.
Q37 I can easily maintain my situational
4.19 0.904 79.75
awareness during my watch
Q26 I found no difficulty of using navigational
4.03 0.906 75.75
equipment to ensure safe passage.
The Bridge Resource Management domain contains five statements, and the mean score for
the domain is 3.59, while the agreement score is 64.75%. This means significant
improvement is required to achieve the required level of safety. The low score for this
domain was expected due to the varied range of ranks who participated in this questionnaire,
whereas the ratings, cadets and some pilots are not required to take the BRM course by
STCW. Because it is not mandatory for their job specification or they are not qualified to
99
take the course as per their rank description, shipping companies do not send their ratings to
the BRM course. In the Author’s opinion, this is a major weakness in current BRM
requirements as the only officers within the bridge team have the BRM certificates. This
means the bridge team as a whole do not have the shared situational awareness and ratings
do not know how they can support the bridge team in case of emergency.
According to Table 6.11, all the statements require more attention to achieve a higher safety
level except the statement Q16, “I do a risk assessment when the ship passes through heavy
traffic areas”.
There are no surprises with the responses regarding this domain as most of the responses
answered with ‘I do not know and ’neither agree nor disagree’, ‘resources are there but can’t
utilise it’ sectors exceed 33% of the participants’ responses for the statements Q13, Q9 and
Q8. The bridge resource management, as mentioned earlier, is a course designed for officers
of the watch, masters and pilots. However, a wide range of feedback came from cadets, ABs
and OSs, who stated that they had no clue about this course. This issue was clearly
identified, and the Author proposed a solution by developing a new BRM course suitable for
Regarding Q27, which scored 53.25%, most of the responses were in disagreement as more
than 60% of the participants refused to rely on navigational equipment only to ensure a safe
passage.
This domain was designed to inquire about the participants’ opinion about the benefits of the
BRM course for all bridge team members. However, the responses clarify that there is a
missing link between the seafarers who took the course and those who have not. More details
100
Regarding Q27, which scored 53.25%, the majority of the responses were in disagreement as
more than 60% of the participants refuse to rely on navigational equipment only to ensure a
safe passage.
This domain was designed to inquire about the participants’ opinion about the benefits of the
BRM course for all bridge team members. However, the responses clarify that there is a
missing link between the seafarers who took the course and those who have not. More details
Agreement score
Statements Mean Stan Dev.
%
Q13 I found that the BRM course improved my
3.51 1.505 62.75
skills.
Q9 The course is helping me to cooperate with
3.70 1.45 67.5
bridge members.
Q8 I found the BRM course useful for each
3.72 1.42 68
bridge members
Q16 I do a risk assessment when the ship
3.89 1.14 72.25
passes through heavy traffic areas
Q27 I rely on electronic navigation equipment
3.13 1.20 53.25
for a safe passage.
The Safety Awareness domain contains eight statements, and the mean score for this domain
is 3.65, while the agreement score is 66.34% which is required significant improvement to
achieve the level of safety culture. According to Table 6.12, all of the statements require
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more attention to achieve a higher safety level except the statement Q38, “A good manning
The statements of this domain have fluctuated between the disagreement and agreement
response. The statement Q18, “I found that maritime institutions are providing different
contents of BRM course", got the lowest score in this domain which is 39.5%, where many
seafarers who took the BRM course will be returning back to a maritime institution after five
years to take the course again to renew his certificate, by that time the seafarer will not
remember what the course contents were unless they kept the notes of the previous course.
The majority of the responses from the participants are either ‘Do not know or neither agree
nor disagree’ with 30.5% and 22%, respectively. These answers are logical as the ratings do
not know anything about BRM as they are not required to attend, and the officers who took
the course only once would not know anything different. This clearly amplifies the problem,
how can they be part of the team if they do not know what to do as part of a team?
The statement Q41, “I can easily predict what will happen during my watch”, scored 57%.
This indicates that many OOWs and other bridge team members think that reaching level 3
of situational awareness is difficult than it seems. However, if they share their situational
awareness and make the required information available, they can easily predict the situation
during their watch. For Statement Q15, “I can deal with any emergency navigational
situation by myself”, which scored 57% in this domain. More than half of the participants
believe that dealing with emergency situations should be placed and combined with
teamwork. The survey score was as predicted because it is harder to deal with any
emergency navigational situation by only the master or OOW while maintaining full
situational awareness during the disaster. This is a clear indication that team situational
awareness should be the ultimate goal involving every single human and equipment
resources.
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As the results of this domain show, many seafarers do not believe the safety performance
onboard the ship is growing by attending the BRM course. Moreover, this questionnaire's
distribution shows that ratings are not given the opportunity to enhance their safety a team
culture compared to captains and OOWs. This is reflected by the statements Q33 and Q40,
which score slightly above 70%. More details will be given in the next section.
Agreement score
Statements Mean Stan Dev.
%
Q10 It is better to conduct a monthly meeting
3.99 0.99 74.75
for bridge team members.
Q33 I am consulted about, and invited to get
involved in changes that affect teamwork in the 3.81 1.08 70.25
bridge.
Q40 We are sharing the same situational
3.82 1.02 70.5
awareness in the bridge.
Q18 I found that maritime institutions are
2.58 1.73 39.5
providing different content of BRM course.
Q41 I can easily predict what will happen
3.28 1.2 57
during my watch.
Q38 A good manning in the bridge can
4.48 0.64 87
improve situational awareness.
Q24 I can correct the information for another
bridge team member even if he/she higher 3.99 0.814 74.75
ranks than me.
Q15 I can deal with any emergency
3.28 1.2 57
navigational situation by myself.
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6.4.4. Statistical Results
Differences between group means were examined and tested for statistical significance by
using the one-way ANOVA test. This test is applied to identify statistical differences
between different groups such as age, rank etc. The result (p-value) must be equal to or
above 0.05 for the question; if not, that means a significant impact between the different
groups responded to that question which coloured by red. All the questions, which score a p
less than 0.05, will be highlighted and analysed by the colour code mentioned earlier.
The questions that are emphasised in red colour, as shown in Table 6.13, represents that
there is a significant statistical difference between the age groups and their response in the
questionnaire.
Table 6.13 ANOVA on Age (significant interactions, p-value < 0.05, are shown in red)
p p p p p
Var Var Var Var Var
value value value value value
Q1 0.028 Q10 0.059 Q19 0.234 Q28 0.003 Q37 0.539
Q2 0.058 Q11 0.089 Q20 0.180 Q29 0.615 Q38 0.267
Q3 0.153 Q12 0.000 Q21 0.681 Q30 0.165 Q39 0.619
Q4 0.439 Q13 0.054 Q22 0.531 Q31 0.659 Q40 0.140
Q5 0.401 Q14 0.650 Q23 0.004 Q32 0.003 Q41 0.348
Q6 0.296 Q15 0.256 Q24 0.497 Q33 0.085 Q42 0.629
Q7 0.372 Q16 0.097 Q25 0.061 Q34 0.469 Q43 0.089
Q8 0.410 Q17 0.000 Q26 0.013 Q35 0.199
Q9 0.028 Q18 0.183 Q27 0.009 Q36 0.050
Because of the difference in sample size and non-homogeneous variances, Hochberg’s GT2
and Games-Howell post hoc tests were conducted on the statistically significant variables
104
Table 6.14 Summary of the findings of post hoc tests for the interaction of Ages.
Table 6.14 above presents the variance between age groups based on the ANOVA one-way
analysis test. The table above shows that younger aged (18-24) seafarers have significantly
lower average scores on collaborating with other bridge team members in this study. They
disagree with the given statements more than other age groups.
The younger age group thinks that asking questions or asking for help at the beginning of
their carer can make them look incompetent in their duties. Also, when they encounter any
difficulty in using the bridge equipment, they try to find a way to learn how to use the
105
equipment, e.g. look over the manual, rather than asking other bridge members, which would
The middle age groups (25-54) disagree with relying on navigational equipment only to
ensure a safe passage which is opposite to the opinion of other groups. From this statement,
we can highlight that the younger age group will try to use what they learn at maritime
The questions that are emphasised in red colour, as shown in Table 6.15, represents that
there is a significant statistical difference between the rank groups and their responses in the
questionnaire.
Table 6.15 ANOVA on Rank (significant interactions, p-value < 0.05, are shown in red)
p p p p
Var p value Var Var Var Var
value value value value
Q1 0.261 Q10 0.000 Q19 0.002 Q28 0.000 Q37 0.003
Q2 0.287 Q11 0.009 Q20 0.019 Q29 0.200 Q38 0.166
Q3 0.000 Q12 0.004 Q21 0.865 Q30 0.760 Q39 0.024
Q4 0.948 Q13 0.001 Q22 0.101 Q31 0.058 Q40 0.146
Q5 0.556 Q14 0.167 Q23 0.153 Q32 0.003 Q41 0.170
Q6 0.176 Q15 0.105 Q24 0.157 Q33 0.013 Q42 0.280
Q7 0.125 Q16 0.000 Q25 0.257 Q34 0.269 Q43 0.162
Q8 0.004 Q17 0.000 Q26 0.196 Q35 0.000
Q9 0.000 Q18 0.205 Q27 0.007 Q36 0.000
Because of the difference in sample size and non-homogeneous variances, Hochberg’s GT2
and Games-Howell post hoc tests were conducted on the statistically significant variables
106
Table 6.16 Summary of the findings of post hoc tests for the interaction of Ranks.
Captain/master
Deck Cadet
Ch. off.
2nd off.
3rd off.
Other
Pilot
Q Statement
AB
OS
There is no
difficulty in
using English
3 80.5 76.8 81.9 91.7 58.9 79.3 80.6 54.2 75
as a
communicatio
n language.
I found the
BRM course
8 useful for each 75.6 69.6 80.6 79.6 50 44.6 55.6 70.8 66.7
bridge
member.
The course is
helping me to
9 cooperate with 75.6 67.9 79.2 77.8 26.8 51.1 66.7 70.8 87.5
bridge
members.
It is better to
conduct a
monthly
10 71.8 73 87.5 84.3 67.8 77.3 80.5 45.8 95.8
meeting for
bridge team
members.
Bridge
members
should
11 question a 86 92.9 91.7 92.6 71.4 49.6 80.6 75 70.8
higher rank
officer's/
pilot’s
107
decision not
even when
safety is
affected.
Whenever I
see a
navigational
12 90.2 92.9 93.1 85.2 69.6 84.8 88.9 83.3 95.8
warning, I
always report
it.
I found that
the BRM
13 course 68.3 62.5 76.4 78.7 26.8 50 47.2 58.3 75
improved my
skills.
I do risk
assessment
when the ship
16 78 76.8 77.8 85.2 37.5 62 77.8 58.3 75
passes through
heavy traffic
areas.
I get the
benefit of
other bridge
member’s
17 87.2 82.1 81.9 78.7 57.1 84.8 80.6 83.3 91.7
experience to
make a safe
and effective
decision.
There is a
briefing
among bridge
19 76.2 73.2 80.6 67.6 82.1 77.2 66.7 25 70.8
team before
the watch
started.
108
I found a good
atmosphere of
20 83.5 69.6 72.2 82.4 75 80.4 80.6 75 58.3
teamwork in
the bridge.
I rely on
electronic
27 navigation 62.8 35.7 48.6 48.1 75 47.8 44.4 41.7 62.5
equipment for
a safe passage.
I am confident
that I can
operate the
navigational
28 equipment 83.5 83.9 87.5 89.8 75 66.3 69.4 79.2 83.3
within my area
of
responsibility
safely.
Bridge
members are
encouraged to
32 86 83.9 88.9 79.6 69.6 77.2 86.1 91.7 87.5
improve
navigational
safety.
I am consulted
about, and
invited to get
involved in
33 78.7 76.8 55.6 73.1 58.9 60.9 66.7 87.5 79.2
changes that
affect
teamwork in
the bridge.
Mistakes are
35 corrected 80.5 64.3 73.6 75 58.9 81.5 83.3 25 75
without
109
punishment
and treated as
a learning
opportunity.
Watch hand-
overs are
36 81.1 58.9 75 83.3 69.6 83.7 91.7 25 75
thorough and
not hurried.
I can easily
maintain my
situational
37 83.5 82.1 84.7 87 64.3 76.1 80.6 79.2 50
awareness
during my
watch.
There is
sufficient time
allocated for
39 70.1 51.8 55.6 59.3 69.6 72.8 66.7 79.2 50
the hand-overs
when joining
the ship.
Table 6.16 above presents the variations between different age groups based on the ANOVA
one-way analysis test. It shows that the deck cadet group has the most considerable
disagreements in most of the statement, and the captains and officers group have
significantly higher averages on safety features. Overall, all the rank groups agree on ‘it
couldn’t be possible to use the electronic navigation equipment to ensure a safe passage
only’. Also, they agree that ‘there is no sufficient time allocated to pass the all job
description, information, or important details to the hand-overs group when joining the
ship’.
According to the statements presented in Table 6.16, it could be possible to divide this group
into two categories, which are; seafarers who got BRM (master, officers, pilot and other)
110
known as team 1; and the second category seafarers did not get BRM (cadet, AB and OS)
known as team 2. Team 1 finds the overall communication and teamwork better than team 2;
this may be due to the BRM, including communication, teamwork, sharing situational
awareness and assisting the bridge team to have superior interaction skills. Besides, team 2
has significantly lower scores than team 1 regarding involvement in the meetings or
discussions during bridge meetings. Team 1 should have a meeting with team 2 to identify
what type of problems or issues could be related to the safety of navigation, or both teams
should attend the same course so an improvement of the shared situational awareness, safety
Moreover, the seafarers who attended the BRM course can be divided into senior bridge
officers, including captains and chief officers, and junior bridge officers, including the
second and third officers. There is a difference between the view of the junior officers and
the view of the senior officers regarding involvement and teamwork. The junior officers
always deal with the ship and her manoeuvre during the navigational watch. The senior
officers, like the captains, are overall in charge, and the Chief officers are responsible for the
cargo and its plan, which make him fully competent with the task. However, chief officers
are not involved in the navigational watch as it’s happening in some companies. Therefore,
junior officers do not believe that they are consulted about the changes that affect their way
of working as much as the senior officers are consulted, nor do they believe that their
suggestions for improving the safety of navigation are welcomed to the same extent.
In general, cadets face some difficulties with teaming up with other bridge team members
because they think that they should not question the other bridge team members for their
actions. Also, fearing punishment or being discharged from the vessel due to lack of their
competency reflects in their confidence while they forgot that the main aim for them is to
learn and train to become an officer after graduating from the maritime academy. Therefore,
111
the opportunity to take the watch with confidence under the guidance of the OOW will
Pilots must have no difficulties in talking and understanding the English language due to
their job specification, which require them to deal with many nationalities and different
accents. However, 33% of pilots think they cannot exchange some information with other
bridge team members due to the language difficulties or time frame allocated for pilotage
operation. In addition, more than 50% of pilots answered in BRM statements with ‘Do not
know’.
Accordingly, this is a perfect reason to develop the new BRM course to include such
seafarers to improve their skills and knowledge to address the safety of navigation in a
proper and safe way. BRM courses should also be designed to mix bridge team and pilots to
enhance the communication between the pilots and the bridge team.
The questions that are emphasised in red colour, as shown in Table 6.17, represent a
significant statistical difference between the experience at sea groups and their responses to
the questionnaire.
Table 6.17 ANOVA on Experience at Sea (significant interactions, p-value < 0.05, are shown in red)
p p p p p
Var Var Var Var Var
value value value value value
Q1 0.068 Q10 0.160 Q19 0.138 Q28 0.420 Q37 0.000
Q2 0.005 Q11 0.250 Q20 0.111 Q29 0.821 Q38 0.580
Q3 0.262 Q12 0.004 Q21 0.168 Q30 0.002 Q39 0.711
Q4 0.477 Q13 0.242 Q22 0.073 Q31 0.005 Q40 0.038
Q5 0.069 Q14 0.771 Q23 0.055 Q32 0.060 Q41 0.278
Q6 0.126 Q15 0.617 Q24 0.010 Q33 0.136 Q42 0.566
Q7 0.087 Q16 0.000 Q25 0.411 Q34 0.764 Q43 0.067
Q8 0.529 Q17 0.000 Q26 0.046 Q35 0.007
112
Q9 0.365 Q18 0.855 Q27 0.014 Q36 0.180
Because of the difference in sample size and non-homogeneous variances, Hochberg’s GT2
and Games-Howell post hoc tests were conducted on the statistically significant variables
Table 6.18 Summary of the findings of post hoc tests for the interaction of Experience at Sea.
113
punishment and treated as a
learning opportunity.
I can easily maintain my
37 situational awareness during my 52.3 81.3 81.8 82
watch.
We are sharing the same situational
40 50 69.5 71 73.8
awareness in the bridge.
Table 6.18 above presents the variations between the experience at sea groups based on the
ANOVA one-way analysis test. It shows that fresh seafarers were in strong disagreement in
most of the statements in the questionnaire. Seafarers' experience can solve many issues
when it is related to the safety of the vessel. Therefore, experienced seafarers should come
together with the least experience seafarers more frequently to identify the underlying
reasons for the different perceptions and fill the gap between them. Even though experienced
seafarers believe that they always put safety above their ignorance and never keep the
seafarers and fresh ones regarding this issue. In addition to this, experienced seafarers gain
most of their experience/practice by spending more time onboard the ships by observing the
challenging working conditions and problems they face. Also, it is shown that fresh seafarers
have limited use of their knowledge as they heavily rely on the equipment more than sharing
the information and applying teamwork. All the bridge team members should work as a team
to ensure and maintain navigational safety. Less experienced seafarers should be able to
communicate without any hesitation if there is an issue with the safety of the vessel. It is
well-known that people are afraid to speak or express their opinion on any issue because of
the fear of punishment or criticism by the higher-ranked seafarers. Therefore, the shipping
industry should eliminate the blame culture and embrace the just culture to create a learning
opportunity. This will encourage the seafarers to take more responsibilities to improve the
safety culture and the bridge team's resilience for avoiding a maritime accident.
114
6.4.4.4. Effect of Nationality
The questions that are emphasised in red colour, as shown in Table 6.19, represents that
there is a significant statistical difference between the nationality groups and their response
in the questionnaire.
Table 6.19 ANOVA on Nationality (significant interactions, p-value < 0.05, are shown in red)
p p p p p
Var Var Var Var Var
value value value value value
Q1 0.014 Q10 0.101 Q19 0.049 Q28 0.102 Q37 0.011
Q2 0.002 Q11 0.459 Q20 0.000 Q29 0.001 Q38 0.594
Q3 0.003 Q12 0.589 Q21 0.646 Q30 0.202 Q39 0.133
Q4 0.176 Q13 0.021 Q22 0.476 Q31 0.003 Q40 0.471
Q5 0.086 Q14 0.551 Q23 0.002 Q32 0.149 Q41 0.819
Q6 0.168 Q15 0.086 Q24 0.005 Q33 0.428 Q42 0.310
Q7 0.492 Q16 0.000 Q25 0.764 Q34 0.135 Q43 0.671
Q8 0.387 Q17 0.713 Q26 0.005 Q35 0.005
Q9 0.318 Q18 0.296 Q27 0.035 Q36 0.000
The post-hoc test is not performed for all statements because at least one group has fewer
than two cases. Therefore, the Pakistani, Yemeni, Georgian, Ukrainian, Bulgarian,
Montenegro, and Romanian participants were re-categorised under the other group (the red
Table 6.20 Summary of the findings of post hoc tests for the interaction of nationality.
Egyptian
Croatian
Filipino
Russian
British
Indian
Polish
Saudi
Other
Q Statement
115
Language/dialect
related issues
52.2 34.2 43. 54.2 30. 38
1 among bridge 70.75 50 25
5 5 74 5 75 .5
members are not a
threat to safety.
There is a good
communication 93. 70.
2 91.8 90 85.8 85.3 87.5 85.5 75
environment on the 8 5
bridge.
There is no
difficulty in using
81. 73
3 English as a 79.3 85 77.3 88.3 75.0 85.5 68
3 .3
communication
language.
I found that the
BRM course 87. 43. 69
13 70.8 75 67.5 63.3 83.3 79.3
improved my 5 5 .8
skills.
I do risk
assessment when
87. 52. 78
16 the ship passes 79.3 70 68.5 82.8 91.8 77
5 5 .5
through heavy
traffic areas
There is a briefing
among the bridge 81. 62.
19 75 50 82.5 73 87.5 73 84
team before the 3 8
watch started.
I found a good
atmosphere of 87. 65. 82
20 70.8 85 82.5 84.3 75 81.3
teamwork in the 5 5 .3
bridge.
116
There is a
collaboration
between bridge 87. 77. 80
23 75 80 82.5 80.5 37.5 70.8
team members to 5 5 .3
ensure safe
navigation.
I can correct the
information for
another bridge 74. 78
24 79.3 70 69.5 79 41.8 75 79.3
team member even 3 .5
if he/she has higher
ranks than me.
I found no
difficulty in using
navigational 93. 64. 78
26 75 90 77.3 81 58.3 81.3
equipment to 8 8 .5
ensure safe
passage.
I rely on electronic
navigation 87.
27 70.8 65 40.3 53.5 37.5 45.8 59 50
equipment for a 5
safe passage.
I fully understand
my responsibilities 62. 89. 85
29 79.3 95 87 91.3 75 98
for my duty on the 5 8 .8
bridge.
I receive feedback
about my
43. 51. 73
31 compliance to the 70.8 75 74 73 70.8 68.8
8 3 .3
safety of
navigation.
117
Mistakes are
corrected without
punishment and 87. 78
35 75 80 77.3 80.5 75 75 57
treated as a 5 .5
learning
opportunity.
Watch hand-overs
81. 62. 76
36 are thorough and 75 80 83.8 86.3 45.8 79.3
3 8 .8
not hurried.
I can easily
maintain my
87. 67. 78
37 situational 75 90 81.5 86.3 79.3 87.5
5 3 .5
awareness during
my watch.
Table 6.20 above presents the variations between nationalities based on the ANOVA one-
way analysis test. Overall, there is a fluctuation between the disagreement and agreement
responses. All nationalities find language-related issues threat to safety, and there is a need
for significant improvement to solve this problem. Even though the British seafarers have a
much better English language than the others, but they might struggle to communicate with
outcomes, which require an investigation to address this issue among all seafarers. It also
shows that the Saudi participants' group has the most disagreement on most of the statements
Egyptian and Filipino participants think that lower-rank seafarers should not correct their
senior’s information, which might lead to a safety concern if the safety of the vessel is
affected. The new BRM course takes this point into account by improving the seafarers’
confidence level through the better communication concept between all ranks in the bridge.
118
Polish, Russian and Saudi seafarers feel that they do not receive enough feedback for their
compliance to the safety of navigation, and this may prevent them from improving their
safety-related skills and make them look incompetent. One of the new BRM course elements
is enhancing the teamwork culture and improving the bridge team's resilience through
Highlighting the issues related to English communication among all nationality, even British
participants, this referred to understanding the safety of navigational aspects among bridge
team members and using the navigational equipment as primary tools to ensure navigational
safety.
A questionnaire-based survey about the BRM was conducted and analysed in this chapter.
Results of the safe environment of bridge teamwork assessments were generated for each
member in the bridge. The study provided significant insight into the attitude and
perceptions within the bridge team. These results will be addressed during the development
of a new BRM course, which is presented in the next chapter. The new course will be
designed to eliminate weaknesses and gaps identified during the questionnaire-based survey
study analysis.
119
7. Bridge Resource Management (BRM) Course: Development of a
New Course for the Bridge Team
7.1. Introduction
The IMO has reviewed the education and training standards for all seafarers through the
STCW convention to enhance their knowledge and skills. However, after analysing many
maritime accidents, it is shown that there is an issue with the performance of the bridge
team. Furthermore, the highlighted underlying reasons derived from these accident analyses
show that there is a lack of utilisation of the resources on the bridge or lack of
implementation of the BRM principles among bridge team members. These findings were
also supported by the survey carried out among seafarers, as presented in Chapter 6. Based
on the findings in chapter 5 and chapter 6, this chapter will propose the new BRM course
and compare it to the existing BRM courses. The comparison of the new and existing course
navigational simulator to identify the benefits of the new course on the bridge team act and
After searching the Bridge Resource Management courses offered by many maritime
institutions, it was shown that there are some differences between them. The duration of the
course and the contents are the main reasons for these differences. As part of the PhD, it was
decided to take the BRM courses in different institutions to identify the differences to answer
the questions like; why there are differences in the course contents? Why some institutions
give the course in three days, and others give it in five days? Are there any differences in
teaching methods or quality? What is the approach the instructor/instructors adopt to cover
the critical elements of BRM? In order to find answers to these questions, it was planned to
visit four maritime institutions certified as official training centres by the flag state on behalf
120
of IMO. The initial plan was to focus on how the OOW can increase his/her situational
awareness and the adopted methods to do so. However, the course duration and contents
changed this plan. Due to the organisers' cancellation because of the lack of minimum
student numbers, the comparison is made based on the courses run by two maritime
institutions that the Author attended and completed successfully. This highlights the issue of
The courses attended were monitored by using the BRM course form, which can be found in
Appendix B. Monitoring the courses aimed to highlight the differences between the courses
in terms of contents, teaching method and style, the methods to increase the SA among
bridge team members and the bases of the simulator training scenarios (whether it is based
on the real maritime accidents or educational scenarios). Table 7-1 below summarises all the
differences between these courses run in two different institutions in two different countries.
IMO minimum
Aspects Institution A Institution B
requirement
5 Instructors (including
Number of
the simulator 1 Instructor
instructors
instructor)
Assistance professors
position(s) of Lecturer and ex-captain
and ex-captains with
Lecturer(s) and with over 15 years of
over ten years of
experience experience
experience
121
1. Introduction for 1. Review of basic
BRM. principles.
2. Communication 2. Familiarisation
. with the bridge.
3. Master-Pilot 3. Standard
exchange manoeuvres.
information. 4. Wind and current
4. Leadership. effects.
5. Risk 5. Attitude.
Assessment. 6. Cultural awareness. 1. Introduction.
6. Situational 7. Briefing and 2. Overview of BRM.
awareness. debriefing. 3. BRM Regulations
7. Challenge and 8. Challenge and and guidance.
response. response. 4. Situational
9. Shallow-water awareness.
effects. 5. Communication.
10. Bank, channel and 6. Master- Pilot
Course contents interaction effects. Exchange and
11. Planning. passage Planning
12. Authority. procedures.
13. Management on the 7. Risk Assessment.
bridge. 8. Errors detection.
14. Workload and 9. Cultural factors.
stress. 10. Stress and
15. Anchoring and Decision-making.
single-buoy 11. Fatigue.
mooring.
16. Human factor
errors.
17. Decision-making.
18. Crisis management.
19. Planning and
carrying out a
voyage in normal
and emergency
122
situations.
Number of
students attending 16 Students 3 Students
the course
Simulation
Yes No
training (available)
1. Captain.
Number of
2. Chief officer.
students attending
3. Second officer.
the simulator per None
4. Third officer.
group and their
5. Cadet.
rules
6. Lookout.
7. Pilot.
8. Wheelman.
The STCW convention covered the general requirements for the BRM course but did not
cover the details, which are made it vague to be standardised, which can be found in
Appendix C. Accordingly, every institution has to cover BRM content in its perspective to
123
• Institution A
that according to them, the OOW should gain the required knowledge so that he/she can deal
with the bridge activates and increase the sharing of knowledge among the bridge team
members. The course has been structured to be a half-day lecture and half a day training in
the simulator. All the instructors cover between 4 and 5 topics in the classroom half-day
teaching, aiming to cover the course's entire contents without focusing on the key elements.
However, every training scenario in the simulator was designed to evaluate the student's
On the first day, the course coordinator divided the class into two groups, and each group
contained eight students who can be accommodated in the simulator room. He explained the
fundamentals and aim of the BRM and how an OOW can benefit from all resources available
in the bridge to ensure the safety of navigation. After that, the first group got together in the
simulator room for the exercise, which started with familiarising the bridge and its
equipment. The course continued with the defined roles for everyone and their duties. The
assignment for the roles was changeable so that every student can experience every different
role by the end of the course. According to the Author’s view, the number of team roles and
the number of students in the simulator room was not compatible as there were too many
students. Therefore, the first training exercise was not realistic, but it got slightly better in the
last exercise. None of the officers managed to do their duties (communication, passage
planning, etc.) without interfering with each other. Also, the bridge team's communication
loop was not understandable because of the background conversation by other team
members, which interfered with the activities of bridge team members. This forced the
captain (of every exercise) to repeat his orders many times to be understood in some parts of
the training.
124
On the second day, normal class-based teaching was delivered by another instructor, who
went through five topics (Cultural awareness, Briefing and debriefing, Challenge and
response, Shallow-water effects and Bank channel and interaction effects), and the day
ended by sailing under condition (Shallow-water) scenario. In this scenario, the ship was in
critical (collision) condition due to the lack of teamwork, lookout and hesitation of the
master, the ship was prevented from collision by the intervention from an experienced
officer.
On the third day, a third instructor joined the class and explained the following topics
explained the following topics (Anchoring and single-buoy mooring, Human factor errors,
Decision-making) and followed by the master-pilot exchange scenario. On the final day, the
instructor explained (Crisis management, Planning and carrying out a voyage in normal and
emergency situations). The day ended with an emergency situation scenario in the simulator
room. The students must attend the entire five-day course to have a Certificate of Proficiency
for Bridge Resource Management under the regulation of The International Convention on
Overall, this course was planned to increase the students' knowledge instead of filling the
gap in their skills. Also, the changing of instructors every day made it challenging to cover
all topics, especially the core of BRM topics such as communication, situational awareness
and teamwork, by explaining the headlines only because it was delivered in other courses,
therefore, does not increase the skills of participants. Moreover, every instructor used his
experience at sea as part of teaching, which led the student to understand and gain the
required knowledge and connected to future work-life. On the other hand, the instructor’s
experience can distract the student’s intention in a way that is not related to BRM. The
125
course increased my knowledge in the navigational part, which is sailing in a narrow
channel, low water surface, etc., instead of focusing on the skill that I required to do as part
of the bridge team member, which appears clearly in the simulator training. From my
perspective, the course covers more than the IMO requirement; however, it failed to achieve
the desired outcome for the OOW’s skill and fill the gap in his interaction with other bridge
team members.
The simulator training's purpose was to observe that the student gained the requisite
knowledge and apply it in the training exercise. The students must use navigational
equipment such as RADAR/ARPA, ECDIS, etc., competently to ensure safe navigation. The
instructor had made up all scenarios based on his experience, but the number of students
planned was unsuccessful. Every bridge member's role was planned according to their duty
onboard any commercial ship, which was shown in Table 7-2 below. However, with this
number of students on the bridge, none of the bridge members managed to perform tasks
according to duties successfully, except the captain, one of the navigation officers, wheelman
and the pilot in case of the berthing, unberthing and master-pilot exchange. This was due to
the room size and the navigational equipment, which are close to each other, as shown in
Figure 7.1. Moreover, the background talk between the bridge team members, which was not
related to the navigational practice, made it worse, but it improved slightly by the fourth and
fifth days.
Overall, the training scenarios were related to the BRM lectures, but only four out of eight
students managed to work as a team in every scenario. Moreover, although the BRM
elements were covered during the simulation training, it was not sufficient in the first three
days as there was no learning from mistakes briefing after each scenario. However, learning
126
from mistakes sessions were conducted at the beginning of the fourth-day class and found to
be very beneficial for the scenarios covered in the fourth and fifth days of the course.
On the other hand, the unrealistically excessive number of bridge team members in the
simulator room for a cargo ship adversely affected the bridge teams’ SA and decision-
Role Duty
Captain Overall in charge
Ch. Off. Communication officer/ Navigation officer
2nd Off. Navigation officer
3rd Off. Navigation officer
Pilot Assistance (if required)
Cadet Assistance (if required)
Lookout Lookout/Assistance (if required)
Wheelman Controlling the wheel of the ship
127
Figure 7.1 The simulator room
• Institution B
In general, Institution B focused on increasing the skills of individuals rather than their
knowledge. It seems that according to the instructor, the OOW should work as part of the
team rather than gaining the knowledge, which he/she should have already known from
his/her previous studies. The course has been structured to be a full-day lecture, and there is
no training in the simulator, which was offered as a BRM in the simulator training as an
128
In the beginning, the instructor introduced the BRM as a tool that can help the OOW to
communicate and work as a team with other bridge team members to ensure safe navigation.
Communication) topics. On the second day, the instructor gave a quick revision for the first
class before he continued. On the second day, the instructor covered Master- Pilot Exchange
and passage Planning procedures as a full-day lecture and organised a workshop between
the three students to perform passage planning for a sailing trip from point A to point B. The
workshop included highlighting the risky areas, all useful information that could help the
bridge team along with the trip and projection of all situations that the ship and the bridge
team may face. On the third day, he covered the following topics (Risk Assessment, Errors
detection, Cultural factor, Stress and Decision-making, and Fatigue) before conducting the
exam. According to institution B's policy, the student must be marked over 70% in the exam
to be certified by the Certificate of Proficiency for Bridge Resource Management under the
Overall, this course was planned to increase the students' skills instead of filling the gap in
their knowledge. This appeared clearly in the workshop activities because only one of the
students, which is the researcher of this thesis, got the knowledge and the experience to
explain some of the missed or unknown information to the other workshop participants. This
helped in sharing information between the team, but it increased the load on the speaker to
Overall, all institutions run the course to the best practice according to their understanding of
the IMO requirement to achieve the aim and vision behind the BRM course. Institution A
focused on increasing the amount of knowledge that was taught to the students so that they
129
can use it to improve their decision-making to avoid accidents. However, some fundamental
topics such as communication and SA were not covered as they should be, and this gap
became very obvious in simulator training. On the other hand, institution B concentrated on
improving the students’ skills to improve communication, teamwork, SA, etc., within the
bridge team. However, the amount of knowledge transferred to students was not enough,
The number of instructors in institution A made the teaching load on the lecturers less every
day, but the randomness and distractions were clear while teaching the course. Moreover,
every instructor used his past experience to address the benefit of BRM inside the bridge, but
sometimes it became irrelevant to BRM, which created confusion and loss of class time.
While in institution B, there was only an instructor with a full teaching load, who delivered
the course for three days, which was found to be well-organised, easy and fluent to be
understandable over the three days, and he took his time to explain each topic well.
According to the Author, one instructor with a well-organised course is much better than a
bunch of instructors with a divided teaching load and unstructured course delivery.
Originally the plan was to attend four BRM courses offered by different training institutions
to identify the differences among BRM courses in terms of contents and delivery. However,
over two years, several institutions regularly cancelled their BRM courses due to the lack of
registered seafarers for the course. Furthermore, several institutions run the BRM course
Following the two BRM courses attended by the Author and the insight gained during many
attempts to register for other BRM courses, a more standardised and structured approach to
BRM courses is strongly recommended. The BRM course is a standardised training course
implemented by the IMO through the STCW convention, and this should be observed and
practised. This may require specific certification of the BMR instructors, who should go
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through a dedicated training of trainers’ course. Considering that seafarers change shipping
companies regularly or change ships within the same shipping company and that a
cadet/rating ranks such as AB and OS may want to take this course on his own in order to
apply for a certificate of competency (COC), it is time to propose a new BRM course. This
course would be designed for all seafarers, not just for officers, and would provide
standardised training, including all the key soft skills required by BRM. Extending the BRM
course to ratings and cadets will increase the team situational awareness and potentially
7.4. Proposal for a New Bridge Resource Management Course for All
Seafarers (BRMs)
After identifying the gaps in BRM courses which are related to contents, teaching methods,
availability, workshop activities and the simulation training, it was determined that an
essential development activity with the BRM course should be undertaken to fill those gaps
and achieve the IMO requirements at the same time. The Bridge Resource Management
course for Seafarers (BRMs) is developed to improve the bridge members’ knowledge and
skills by implementing a simple method with regards to the interactions within the bridge
team. This will enhance navigational safety, which is the ultimate aim of the BRM. The new
course combines the knowledge and skills to be easily understood by every crew involved in
bridge activities.
After taking part in the BRM courses run by the two maritime institutions and checking other
BRM courses offered by various maritime institutions, the new BRM course was designed to
focus on the bridge team behaviour, bridge team act and increasing the bridge team's
knowledge too. The course was designed by following the IMO criteria set for the bridge
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resource management course (International Maritime Organisation, 2013). Also, the course
was developed after studying the BRM course notes from four different maritime
institutions, two books related to BRM (A. J. Swift, 2004; Parrott, 2011), and maritime
educational videos that are related to BRM. The BRMs course has been reviewed by two
assistant professors, who are working in different maritime institutions, an expert lecturer
retired from the maritime educational sector, and two captains, who have been working in
the maritime industry to highlight any gaps and to provide feedback. Table 7-3 below shows
the description of the newly proposed BRM course. According to maritime experts, the
• The shipping companies prefer short-time course for their crew so more crew can
• The overall cost to the seafarers if he/she wants to join the course using his own
finances. This is a valid point as many small companies do not pay the training costs
By taking these points into consideration, the new course was designed to be delivered in
three days without losing its efficiency and effectiveness because of the time. The
participants must attend three full-day lectures between 08:00 and 16:00 hours in the class
with an hour and a half break-time in between. Every day between 16.00 and 17.00,
simulation training is included to practice the course contents shown in Table 7.4 below.
In the full-mission simulator, the scenarios were prepared to simulate the real safety-critical
situations that the bridge team might face in real life. Scenarios designed for the simulator
would be covered in three days; every training session might have more than one scenario
visibility and Emergency situations. In all scenarios, the bridge team shall sail under the
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Convention on the International Regulations for Preventing Collisions at Sea, 1972
(COLREGs) (IMO, 1972). Therefore, the focus will be on the actions of the bridge team
Rule 5 requires that “every vessel shall at all times maintain a proper look-out by sight and
hearing as well as by all available means appropriate in the prevailing circumstances and
conditions so as to make a full appraisal of the situation and of the risk of collision”.
Rule 6 deals with safe speed. It requires that: "Every vessel shall at all times proceed at a
safe speed...”.
Rule 7 covering the risk of collision, which "assumptions shall not be made on the basis of
Rule 12 states action to be taken when two sailing vessels are approaching one another.
Rule 13 covers overtaking - the overtaking vessel should keep out of the way of the vessel
being overtaken.
Rule 17 deals with the action of the stand-on vessel, including the provision that the stand-
on vessel may "take action to avoid collision by her manoeuvre alone as soon as it becomes
apparent to her that the vessel required to keep out of the way is not taking appropriate
action”.
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Rule 19 states every vessel should proceed at a safe speed adapted to prevailing
Aspects
Course duration 3 Days.
Teaching method 1. Presentation of the lectures.
2. Videos.
3. Workshops.
Course contents 1. Bridge Formalisation.
2. BRMs Elements.
3. Situational and self-awareness.
4. Communication.
5. Lookout.
6. Leadership.
7. Passage Planning.
8. Bridge Watchkeeping.
9. Master-Pilot Exchange.
10. Accidents and Accident
causation (Human factor).
11. Risk assessment.
12. Stress and Fatigue.
Number of students attending the course 5 Students
Assessment Exam during the simulator training Yes
Simulation training (available) Yes
Simulation scenario(s) 1. Open sea (Collision avoidance).
2. Master-Pilot exchange
(Berthing).
3. Restricted visibility.
4. Emergency situations.
Number of students attending the simulator per 1. Captain.
group and their rules 2. Officer of the watch (OOW).
3. Cadet/Pilot.
4. Lookout.
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5. Wheelman.
7.5. Summary
The intention is to improve navigational safety by utilising the BRM effectively. This
courses, which lead to analyses of two attended BRM courses in two different maritime
institutions. Also, the process of proposing and developing a new BRM course that is
suitable for all bridge team member. The efficiency and effectiveness of the new course will
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be tested by performing experiments in full-mission bridge simulation as presented in
Chapter 8.
Besides, there is another course that most maritime institutions give, which is called Human
Element, Leadership and Management course (HELM) that is similar to BRM’s contents,
goals and outcomes. The initial plan to attend this course and the BRM courses highlights
the differences between BRM and HELM. However, the maritime institutions' cancellation
of the helm course made it difficult to achieve, but it will be available for further study soon.
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8. Comparative Assessment of New BRMs Courses with the Normal
Method by Performing Experiments in the Simulator
8.1. Introduction
In this chapter, the developed Bridge Resource Management course will be tested in a full-
mission ship navigational bridge simulator. For testing the procedures, the prepared
scenarios will be utilised in the simulator environment. These scenarios are developed using
the real accidents obtained from the accident review study using the accident investigation
reports from the Maritime Accidents Investigation Branch (MAIB), Australian Transport
Safety Bureau (ATSB) and Transportation Safety Board of Canada (TSBC). The main goal
of this experiment is to confirm the efficiency and effectiveness of the new course on the
The efficiency and effectiveness of the course will be determined by the enhancement in the
navigational safety that would have been achieved if the bridge team act safely and work as a
team to avoid a dangerous situation and prevent accidents. Therefore, the experiment will be
recorded to be analysed by explaining the effect of the new course on the bridge team and,
accordingly, how their performance is being enhanced after finishing all experiment
activities.
In the end, results will be discussed to provide the potential benefits for implementing the
8.2. Participants
Ten seafarers volunteered to join the experiment in the full-mission simulator. All the
volunteers finished four years of nautical science degree in a maritime faculty, so they will
earn a BSc degree in nautical science and second mate licence after finishing a year in
cadetship training onboard ships. The sea-time experience for these students ranged from six
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months to twelve months, and working on the bridge training ranged from two to six months.
The volunteers are divided into two groups A and B, and each one has 1 Capt, 1 OOW, 1
Cadet/Pilot, 1 Lookout and 1 helmsman, as shown in Figure 8.1 and Figure 8.2. Both groups
took the fundamentals of BRM as part of their course plan over the four years through the
maritime faculty. However, the new BRM course will be introduced to group A while group
B will perform the simulator experiments based on the knowledge they gained before
through their studies in the maritime college over the four years. The scenarios to be tested
will not be known by both groups, and they will be instructed only before the training
session.
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Figure 8.1 The bridge team of group A
The simulator experiments are designed to test the new BRM that took place in the Faculty
of Maritime Studies campus. TRANSAS 270° full mission navigation bridge simulator was
used to perform the scenarios, as shown in Figure 8.3. It has the capacity of training and skill
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resources management. It has a variety of navigation equipment that exist on commercial
vessels, for instance, Radar, ECDIS, VHF, GMDSS, Echo-sounder, GPS, off-course alarm,
etc. The simulator provides different operational conditions, including several weather
conditions. It also has the ability to imitate the navigation of bridge of different type and
Moreover, the simulator has the models of several sea locations and ports so it could perform
different scenarios easily, such as normal sailing, berthing ships, etc. The external
environment contains a diversity of traffic and weather conditions which can be applied to
various maritime locations to offer real manoeuvring situation. For the experiment, only one
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8.4. BRMs Lectures
In the beginning, group A and group B have attended the simulator training room together to
become familiar with the bridge equipment; each group had their turn alone (further
discussion will be in the next section). While group A joined the class-based teaching after
the first exercise, Group B was instructed to attend just for simulator training. In the first
class, the students get to know about the new vision behind the new course, aims and
objectives and how this course can enhance the bridge team’s communication, SA and
teamwork. Also, it has been highlighted the differences between the BRM and BRMs before
starting the lecture. The topics which been covered are BRMs Elements, Situational and self-
awareness, Communication, Lookout and Leadership. Each topic aimed to increase the
participant's knowledge and improve the skills by showing what a proper collaboration
among the bridge team should look like. The proper communication between the bridge
The course introduced the three levels of situational awareness and how every bridge
member can gain his/her situational awareness and share it among the team. Furthermore, the
lookout's critical role when he/she performs the duties on the bridge, which is not covered in
the standard BRM course, was explained. Moreover, with every topic, a side topic is
introduced to the participants, which is a maritime accident caused by the main topic and
teach the participants how the bridge team should act and what they should do to avoid this
accident.
On the second day, the topics covered in the lectures are Passage Planning, Bridge
team to plan a passage to enter, pick-up pilot and berth the ship in one of the ports that are
available in the simulator. After that, every team member should explain what the bridge
team would do and make a plan ready to practice the plan in the simulator room. On the third
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day, the topics, which are covered, can be listed as Accidents and Accident causation
(Human factor), Risk assessment and Stress and Fatigue. In this lecture, the participants get
to know about the relation between human factors and maritime accidents, the emergency
situations that the bridge team may face during the navigational watch and the effect of the
stress and fatigue on the bridge team as an individual as well as the whole team.
Each group has spent 20 minutes in the simulator bridge room to get familiar with the
equipment, and they are allowed to ask questions if they are in doubt or they did not know
how to operate any equipment. Both groups receive an explanation about the navigation
conditions in scenarios such as normal sailing in the open water area, pick up a pilot and
berth the ship in the port or sailing under conditions and the characteristics and the condition
of their ship too. Also, they are allocated to their roles among the bridge team, and they must
act naturally during the scenario. They have to avoid grounding or collision with other ships
by following COLREG rules. Every scenario lasts 30-40 minutes, and all the simulator
The bridge team’s performance was judged based on the time and their acts; how long the
bridge team took to identify the risk of collision, and what actions they took to avoid this
communication. The team is judged for their actions taken at any time before the TCPA
becomes 4 min which is marked with dark green colour. If the bridge team enters the 4 min
zone, then they are required to take further measures such as decreasing the ship’s speed
which is marked with yellow colour. Moreover, if they enter 2.5 min TCPA, then the risk of
collision is very high and therefore, they are required to take emergency actions such as
reversing the engine and contact the other ship to take necessary action to avoid the collision,
which marked by red colour as shown in Table 8.1. The measurement of every bridge team
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performance is shown in Table 8.2 and Table 8.3 below. The scenarios for each day and the
appearance
appearance
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Table 8.2 Measurement of action is taken and performance.
Ranks KPI
OOW interaction with other bridge members, teamwork, build own SA and sharing
it, lookout.
Exchange information with the captain and other bridge members, decision-
lookout.
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with other bridge members, teamwork, build own SA and sharing it.
• First-day scenario
The scenario was set up based on many accidents that occurred and investigated by the
MAIB. Both groups must navigate in open-sea water without any condition while their ship
is in the middle of traffic with several ships navigating around them. Furthermore, two other
ships will cross over in front of their ship from the starboard side, and the risk of collision
between the targets and their own ship is at approximately 7 and 20 minutes, respectively,
with a CPA of 0.2 nm. The roles in this scenario were distributed as Captain, OOW, Cadet,
Results
Group A’s performance: the group showed a good practice of bridge team act between the
Capt., OOW and the lookout with regards to the first manoeuvring of the ship by acquiring
the target and taking action to avoid the collision. However, they detected the main target 3.5
minutes before the collision, which is considered as a late response that could lead to a
disaster within the next minute. Also, the bridge team has dropped its performance during
the rest of the scenario, especially during the second manoeuvre; The Capt. ignored the
advice from the OOW, such as reducing the ship's speed while taking the wrong action by
turning the ship to the port and communicating with other targets which increased the risk of
collision with other ships. Overall, the group was focusing on the side targets, which posed a
low risk of collision, instead of the primary target. Also, the bridge team were losing their
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SA during the scenario after 12 minutes by unnecessarily talking to each other on irrelevant
topics to the scenario, as shown in Table 8.4, Table 8.5 and Table 8.6 below.
decision-making
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Lookout Moderate Irrelevant talk with another team member and
performance
Group B’s performance: this group showed unprofessional bridge act among the team such
as background talk, not following their tasks/duties, etc., which lead to loss of the ship
control by the Capt. due to his hesitation. The wheelman took a correct action by turning the
ship to starboard, but he did not inform his bridge team or receiving the order for this action.
The arguments between the bridge team led to the captain rejecting all the suggestions from
his team. Furthermore, the OOW, Lookout and the cadet were talking to each other instead
of focusing on safe navigation. Overall, this group has sailed the ship while avoiding
collision, but they did not perform it as a bridge team. The wheelman was the most
experienced on the bridge time, so he took most of the actions without taking an order from
or consulting his team members The ego of the captain after some arguments with the team
member caused him not to listen to their suggestion even though the suggestion was the
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Time of 1st target appearance 00:07:00
00:04:48
Time of detection Sighted by Capt.
00:16:33
Time of detection Sighted and reported by OOW
Captain Poor Losing control of the ship, ignore all advice, poor
argument.
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Wheelman Good Handling the vessel very well but didn’t receive or
performance
• Second-day scenario
The scenario was set up for the master-pilot exchange operation. Both groups must navigate
to pick up the pilot from the pilot boat at the pilot station then proceed to the berth inside the
harbour. The ship is 10 nm away from the pilot station, and two ships are out-bounding from
the harbour. Each group took 15 minutes to prepare the bridge equipment and planned their
route to ensure a safe passage. The roles in this scenario were allocated as Capt, OOW,
Results
Group A’s performance: the group implemented the passage plan that they prepared in the
classroom and applied it in the simulator. The captain defined the roles of the team members
on the bridge, and he shared his SA among them. Therefore, every member of the bridge
knew what would happen during the manoeuvre. A positive impact of the first teaching class
appears on the bridge team's performance due to the enhanced communication and teamwork
among them. However, the team dropped its performance after the pilot took over the con
from the captain. The background talking was a significant reason for the loss of the SA, for
the OOW and the lookout. Overall, the group enhanced their individual/team skills after the
two lectures. The captain took several incompetent decisions after giving the pilot the con,
which led to a loss of the bridge team act, as shown in Table 8.8.
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Table 8.8 Bridge A Performance in the second-day scenario.
Group B performance: This group's performance suffered from the start as the captain was
nervous, hesitant, and not confident to take any decision by himself, such as
increase/decrease the ship’s speed without any suggestions from other bridge team members.
After taking the pilot from the pilot boat, the captain transferred the con to the pilot without
exchanging berthing procedures. The exercise has been stopped after 15 minutes due to a
collision with the inner entrance buoy of the channel. Overall, this group did not take
advantage of the preparation time to discuss the manoeuvring procedures. The captain's lack
himself instead of asking the other team members to do so. The safe navigation of the ship
was transferred from the captain to the pilot by giving him the con of the ship. There was no
communication between the bridge team members, who were instead talking to each other in
the background. This group has failed to work as a team which led to an accident, as shown
in Table 8.9.
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Table 8.9 Bridge B Performance in the second-day scenario
team member
• Third-day scenario
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The scenario was set up similar to the first day's scenario condition in order to identify how
the course affected the performance of the participants. The scenario contains two
emergency situations such as failure of the steering system, gyrocompass etc. Both groups
must navigate to pick up the pilot from the pilot boat at the pilot station. The ship is 25 nm
away from the pilot station, with several ships navigating beside them. Furthermore, two
other ships will cross over in front of their ship from the starboard side, and the risk of
collision between the targets and their own ship is at approximately 7 and 20 minutes. Their
ship will be facing fog with visibility less than 2 nm and an unknown emergency situation.
Each group took 15 minutes to prepare the bridge equipment and planned their route to
ensure a safe passage. The roles in this scenario were allocated as Captain, OOW, Cadet,
Result
Group A performance: The captain described the role for each member in his team, their
duties and sharing their SA between them. Therefore, every member of the bridge team
knows what will happen during the watch. The lookout suspected that there is a risk of
collision with the first target and reported back to the bridge team, and the OOW confirmed
and reported that it would be after 6.5 min. The captain confirmed the situation, and then he
informed the bridge team about the manoeuvring procedure and what he would expect to be
reported back to him from his bridge team. After passing the first target, a fog situation was
introduced in the scenario; the captain informed the bridge team about the fog procedure,
such as reducing the ship's speed, post extra lookouts, signalling the fog signal, etc. After a
while, the lookout reported a risk of collision with the second target, and the wheelman
reported no steering, and he might face a steering failure. The OOW confirmed that there is a
steering failure alarm appearing on the monitor and forgot to confirm the status of the second
target. The captain confirmed the situation, and then he informed the bridge team about the
steering failure procedure, such as stop the ship, call the engine room, etc. However, he did
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not call the other target to confirm his ship's condition that she is not under command. The
lookout reported back to the captain about the second ship's status, and the wheelman
confirmed that he had the steering back, and the OOW informed the captain that the TCPA
was 4 min. The captain decided to take proper action by turning the ship to starboard and
increased the ship's speed to avoid the collision. In this time, group B was asked to join the
bridge as observers to observe the reaction and act of proper bridge teamwork. Overall, the
course has enhanced the group’s individual/team skills over the three days. The bridge team
took professional individual/team decisions; the lookout reported every risk to his team, a
stable team SA during the scenario and proper two-way communication between the bridge
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Table 8.11 Bridge A Performance in the third-day scenario.
Captain Excellent
OOW Excellent
Cadet Excellent
Lookout Excellent
Wheelman Excellent
Overall bridge team performance Excellent. The bridge team showed the
Group B performance: The performance of this group has been enhanced after observing
group A in the last exercise. The captain organised his team member and defined their role,
but he wasted the allocated time to fix the team instead of building team SA. From the
beginning, the team was focusing on the side targets, and they showed proper teamwork
between them. However, the lookout/OOW missed reporting about the primary target with
less than 3.5 TCPA, which created problematic manoeuvring for the ship. The captain
regained the team strength, SA and encouraged his team members to communicate and focus
more on the traffic condition. After that, the team was doing an impressive bridge team
activity during the remaining time and against their conditions. Overall, group B enhanced
their teamwork skill since the first scenario and after observing group A's performance.
However, they did not reach the same safe navigation level compared to group A. The
between the bridge team was weak, there was unsystematic decision-making, and the
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lookout did not perform his duties as he supposed to do, as shown in Table 8.12 and Table
8.13 below.
Captain Good
OOW Good
Lookout Poor
Wheelman Excellent
practice.
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8.6. Summary
The BRMs course and the simulator experiments helped assess the effectiveness of the
demonstrated positive performance and skill improvement. Reactions of both groups were
compared to see the effect of the new course, which included the rating and cadets,
The goal of this study was to validate the implementation of BRM on the whole bridge team
communication, SA and decision-making skills. The full mission navigation simulator helps
to accomplish the prepared scenarios to evaluate the quality of the bridge team's
performance. The experiments included two groups (A & B), with each group containing one
captain, one officer of the Watch (OOW), one Cadet/Pilot, one lookout and one helmsman.
Group A performed the experiments by applying the new methods and technics, which were
explained and taught in the new course. Group B performed the watch by applying routine
procedures, which were taught in their maritime education. The course focused on enhancing
the safety culture on the bridge, which is essential for every condition in a way that improves
the performance and does not affect the safety of navigation. In order to maintain the
course's objectiveness, the details of the scenarios were not made available to both teams
until they were in the simulator. The experiments included four different scenarios: open-
Emergency situations. The two groups were compared based on the following indicators:
The evaluation of the experiments showed a promising result for the new course. The first
scenario comprised open-water navigation condition, and the analysis of the general
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performance of both groups demonstrated that there is no significant difference between
Group A and Group B because their experience and competence are similar. The second
scenario comprised master-pilot exchange, and the analysis of the general performance of
both groups demonstrated that the performance of Group A was significantly better
compared to Group B. The third scenario comprised the restricted visibility and emergency
situation condition. The analysis of the general performance of both groups demonstrated
that Group A's performance was better compared to Group B, which also performed well
Group B did not take the normal BRM course due to the faculty’s policy, which will affect
their overall performance, and therefore the result might change accordingly.
Overall, the bridge team performance for the participants for group A and B, all of them are
cadets, was noticeable in their practice on the first-day training, which was the effect of the
BRMs course did not appear clearly. However, on the second and third day, teamwork,
sharing situational awareness, the group’s decision-making, and sharing decisions for group
OOW’s level.
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9. Discussion
This chapter presents the outcomes generated within this thesis, along with a demonstration
of how the research aim and objectives have been achieved. Also, the limitations of the study
are given with the general discussion on the difficulties encountered. Finally,
The main aim of this research is to enhance navigational safety through an increase in
situational awareness and teamwork in the bridge, which been achieved by executing the
• To review the literature on situational awareness and sharing among the bridge team
members.
A general critical review on situational awareness and distributing it among a team was
performed to cover many sectors such as psychology, aviation and maritime industries, as
presented in Chapter 3. Also, it covered the effect of human and organizational factors on
maritime accidents, which is found that more than 80% of maritime accidents occurred due
to many human and organizational factors categories. Accordingly, the critical review
identified the need for a novel bridge resource management course, elements, and
assessment to improve the bridge team members' performance. The review showed that the
bridge team faces many potential hazards during the navigational watch and responsibilities
that are hard to achieve by a single watchkeeper due to the human mental load capabilities,
leading to losing the individual/team SA. Moreover, as far as the maritime experiments
research on the full-mission ship bridge simulator is concerned, researchers had some
but no experience with simulator environments. These limitations affect the quality of the
experiments, and it influences the performance of the participants’ duty in the bridge. This
• Creating a maritime accidents database to identify the key factors that led to losing
Many research studies analysed maritime accidents to find that the leading cause is human
and organizational factors. Therefore, more than 200 accident reports, which were reported
between 2007-2017, were collected from the Marine Accident Investigation Branch (MAIB),
Australian Transport Safety Bureau (ATSB) and Transportation Safety Board of Canada
(TSBC). This enabled the author to carry out an investigation and review the lack of
situation awareness by the bridge team members, including the key deficiencies in these
accidents in Chapter 5.
• To develop a questionnaire for crew members to capture the gaps with their attitudes
and teamwork towards the safe practice of bridgework activates and develop a
These objectives were achieved under the navigational safety for crew members section that
was presented in Chapter 4. A questionnaire to capture the issues with the situational
awareness of crew members was developed based on the analysed maritime accidents and
distributed online to the seafarers. This questionnaire allowed the authors to gauge seafarers’
attitude towards working as a team in the bridge and optimise the necessary level of SA to
ensure navigational safety. The collected feedback from 158 participants was analysed, and
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• Develop a new course for all bridge team members to enhance the good practice of
sharing situational awareness and knowledge of the surrounding situation among the
The differences exist in the contents of different bridge resource management courses
offered by many maritime institutions around the world. Therefore, attending BRM courses
revealed that BRM courses offered are fragmented and non-standardised in the maritime
sector as the maritime sector fails to provide the same structured and quality of contents to
educate the seafarers. Bridge Resource Management for Seafarers (BRMs) has been
developed and implemented to confirm whether survey results are in line with the gaps
performing a comparative assessment of the regular bridge working practice and the
The new BRMs course and assessment enhanced the bridge team performance positively
during the bridge operation activities and led to an improvement of navigational safety, as
proven by the analyses of two groups of seafarers. The new BRMs course enhanced the
9.3. Novelty
The main novelty achieved within this PhD thesis is given below:
Even though the STCW encourages the implementation of effective education and training
for all seafarers, it does not provide structured guidance for the maritime institutions to do
so. However, Numerous maritime institutions applied different methods and techniques to
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address their courses in a different aspect to achieve the main aim. Also, a considerable
number of accidents was caused by the lack of the bridge team's SA. Therefore, the
navigational safety for crew member assessment was established to enhance navigational
safety through increasing the situational awareness and teamwork in the bridge by designing
a BRM course for all seafarers who have a duty in the bridge not just for masters and OOWs
accident report and analyzing it, developing a questionnaire to highlight the gap of bridge
team performance and attending BRM courses in different institutions has not been
performed within the maritime sector yet. The developed BRMs course approach by the
seafarers and attending various BRM courses. This enabled the author to identify the
weakness of current BRM courses, and the knowledge gaps among the seafarers with regard
to the BRM, and bridge team interaction issues between the team members, especially for
those who did not take the BRM course while they perform their duty on the bridge. The
objective of the assessment method, such as (BRMs course and validation through a bridge
structured improvement methodologies, including the selection of KPIs deployed for bridge
team performance measurement and monitoring in the navigational training exercises. The
BRMs course outcomes indicate that all bridge team members should participate in such a
course to enhance their teamwork efficiency and increase the team situational awareness to
help each other if someone lost it. Therefore, the developed methodological assessment
within this PhD thesis provides a significant contribution to maritime education required to
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9.4. Limitations
• Enhancing navigational safety levels among the entire bridge team members requires
methodologies may not be achievable within the project duration. The number of
participants in the questionnaire was 158, which was acceptable. However, the
Also, conducting a pilot study for the questionnaire and enhancing the questionnaire,
if necessary, before distributing it among the participants will enhance the outcome
in this study to achieve a higher reliability score than what we have with the current
results.
• The Bridge Resource Management for Seafarers (BRMs) course require all different
ranks of bridge team members such as master, pilots, OOWs, rating and cadets to
take the proposed course. This will measure the course's effectiveness among the
whole bridge team members. However, during the validation work performed in this
thesis, The participants were only the cadet, some of whom could be considered as
ratings due to the basic knowledge that they got as they finished one year in the
college and were taught the course. Due to their duties onboard ships or current
restrictions such as COVID-19, it was not suitable for other ranks, such as master,
OOW, Pilot and rating, to participate in the course. Outcomes of the validation case
study may have affected the outcome because of the absence of seafarer’s experience
with different ranks. This appeared clearly in some decision-making and sharing SA
between the experiment team. Therefore, it would be beneficial to repeat such tests
• The accidents review should have included more analysis of the reports issued by the
Saudi Maritime Board. However, the permissions and the documentation required by
162
the authority could not be obtained in time. While the accident reports collected from
ATSB and TSBC were suitable to conduct the analysis of the accidents at this stage,
Based on the limitations given in before, recommendations for future research are listed
below:
• More observation studies should be placed to record each bridge team member's
Indicator (KPI) to detect their efficiency towards BRM during the navigational
watch.
• Include different ranks in the new course and record their interactions to measure the
• Create global accidents database that focused on the accidents that occur due to the
factors taxonomy.
• More objective assessment criteria and exams for all seafarers who participate in the
bridge activities.
• Attending the HELM course to highlight the differences between HELM and BRM.
In this chapter, a summary of the achievement of the research aims and objectives has been
presented. Also, the limitations and recommendations for future research have been made.
163
10. Conclusion
Prevention of accidents through human factors has only recently gained the deserved
attention, as the maritime community has realised that despite all the increased safety
standards and technological developments, accidents are still occurring, and the system is not
resilient to errors at various levels. Furthermore, it has been often ignored that the human
element of the maritime system has not been evolving in the same way that technology is
developing as the physical capabilities and human limitations are overlooked. The measures
which were created by the IMO through the International Safety Management (ISM) Code,
international regulations for safe vessel operation, and the training and certification of the
Certification and Watchkeeping for Seafarers (STCW) was not a simple task. However, after
analysing more than 200 accident reports of the Marine Accident Investigation Branch
(MAIB), Australian Transport Safety Bureau (ATSB) and Transportation Safety Board of
Canada (TSBC), it was revealed that these accidents were caused by a lack of situational
awareness and failures of bridge team members. This fact motivates the author of this thesis
to work for a solution that could enhance navigational safety by increasing situational
awareness and teamwork in the bridge to minimise the consequences of future SA linked
issues.
This thesis examined the MAIB, ATSB and TSBC accident reports for commercial vessels
awareness. It was found that eleven human-related factors, which included Communication,
Wrong / miss use the available information, Poor bridge team act, Wrong decision making,
No information, No lookout/ inactive lookout, Fatigue, Not following the COLREG rules,
Poor navigation (Practice/training), Manning and Other factors were identified as the failures
to be distributed among the seafarers to highlight the gaps in bridge team performance. As a
164
result, Bridge Resource Management for Seafarers course (BRMs) was established to cover
A prepared case study was used to evaluate the course's efficiency; two groups have
Group A performed the experiments by applying the new methods and technics, which were
explained and taught in the new course. Group B performed the watch by applying routine
procedures, which were taught during their education in their faculty. The study included
between Group A and Group B. In the second and third scenarios, Group A's performance
In conclusion, all bridge team members should be trained and educated in a way that can
enhance their skills to ensure the safety of navigation, which can be done by taking into
caused by the bridge team's poor performance using appropriate human factors
taxonomy.
and knowledge.
• BRMs can enhance the bridge team's skill, communication and eliminate the
• The BRMs assessment against the standard procedures concluded that a bridge
165
• The simulator experiments clearly have shown that Group A, who took the BRMs
course, enhanced its performance and skills against Group B, which followed the
standard procedures.
• This research identified that all bridge members, including ratings and cadets, should
• The content and format of the BRM courses, which are offered around the world,
should be standardised.
166
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Appendices
Contact Person:
University of Strathclyde
Henry Dyer Building, 100 Montrose Street, Glasgow G4 0LZ, United
Kingdom
182
Demography
☐ 18-24
☐ 25-34
☐ 35-44
☐ 45-54
☐ 55-64
☐ 65+
☐Male
☐Female
☐ Captain/Master
☐ Chief Officer
☐ 2nd Officer
183
☐ 3rd Officer
☐ Deck Cadet
☐ Able Seaman
☐ Ordinary Seaman
☐ Pilot
☐ Other …………………………………
☐ 1-4 years
☐ 4-8 years
184
1. Bridge Resource Management
Language/dialect
related issues
amongst bridge
members are a
threat to safety.
2. There is good ☐ ☐ ☐ ☐ ☐ ☐
communication
environment in the
bridge.
3. There is no ☐ ☐ ☐ ☐ ☐ ☐
difficulty of using
English as a
communication
language.
4. Operational ☐ ☐ ☐ ☐ ☐ ☐
values, objectives
effectively
communicated.
5. I always ask ☐ ☐ ☐ ☐ ☐ ☐
questions if I do
not understand or
185
unsure about any
information or
instructions were
given to me.
6. I can report ☐ ☐ ☐ ☐ ☐ ☐
anything related to
safe navigation
without fearing
from the
consequences
especially at night.
7. I can establish/ ☐ ☐ ☐ ☐ ☐ ☐
understand any
communication
between my vessel
and others
8. I found the ☐ ☐ ☐ ☐ ☐ ☐
members.
9. The course is ☐ ☐ ☐ ☐ ☐ ☐
helping me to
cooperate with
bridge members.
10. It is better to ☐ ☐ ☐ ☐ ☐ ☐
186
conduct a monthly
team members.
11. Bridge ☐ ☐ ☐ ☐ ☐ ☐
members should
question a higher
rank officer's/
is affected.
a navigational
warning, I always
report it.
BRM course
improved my
skills.
resources that
available in the
bridge to ensure
safe passage.
any emergency
navigational
187
situation by
myself.
16. I do risk ☐ ☐ ☐ ☐ ☐ ☐
assessment when
through heavy
traffic areas.
of other bridge
member’s
experience to make
decision.
maritime
institutions are
providing different
content of BRM
course.
19. There is a ☐ ☐ ☐ ☐ ☐ ☐
briefing between
Suggestions
188
➢ Teamwork
good
atmosphere of
teamwork in
the bridge.
other bridge
team member
when I
doubted.
assistance can
make me look
competent.
23. There is ☐ ☐ ☐ ☐ ☐ ☐
collaboration
between bridge
team members
to ensure safe
navigation.
24. I can ☐ ☐ ☐ ☐ ☐ ☐
correct the
information for
189
another bridge
team member
even if he/she
higher ranks
than me.
25. I good ☐ ☐ ☐ ☐ ☐ ☐
leadership can
improve the
teamwork.
Suggestions
190
3. Navigational Safety
difficulty of using
navigational
equipment to
ensure safe
passage.
27. I rely on ☐ ☐ ☐ ☐ ☐ ☐
electronic
navigation
equipment for a
safe passage.
28. I am confident ☐ ☐ ☐ ☐ ☐ ☐
the navigational
equipment within
my area of
responsibility
safely.
29. I fully ☐ ☐ ☐ ☐ ☐ ☐
understand my
responsibilities for
my duty in the
bridge.
191
30. Other bridge ☐ ☐ ☐ ☐ ☐ ☐
members
encourage me to
report unsafe
events.
31. I receive ☐ ☐ ☐ ☐ ☐ ☐
feedback about my
compliance to the
safety of
navigation.
Suggestions
192
4. Involvement
members are
encouraged to
improve
navigational
safety.
33 I am ☐ ☐ ☐ ☐ ☐ ☐
consulted
about, and
invited to get
involved in
changes that
affect
teamwork in
the bridge.
34. I have ☐ ☐ ☐ ☐ ☐ ☐
sufficient
control of my
work to
ensure it is
always
completed
safely.
193
35. Mistakes ☐ ☐ ☐ ☐ ☐ ☐
are corrected
without
punishment
and treated as
a learning
opportunity.
Suggestions
194
5. Situation Awareness
hand-overs are
thorough and
not hurried.
maintain my
situational
awareness
during my
watch.
38. A good ☐ ☐ ☐ ☐ ☐ ☐
manning in the
bridge can
improve the
situational
awareness
39. There is ☐ ☐ ☐ ☐ ☐ ☐
sufficient time
allocated for
the hand-overs
when joining
the ship.
40. We are ☐ ☐ ☐ ☐ ☐ ☐
195
sharing the
same
situational
awareness in
the bridge.
predict what
will happen
during my
watch.
42. Following ☐ ☐ ☐ ☐ ☐ ☐
the COLREGs
can improve
my situational
awareness.
fatigue can
affect my
situational
awareness.
Suggestions
196
Appendix B- BRM Course Form
…………………………………………………………………………………………
…………………………………………………………………………………………
…………………………………………………………………………………………
…………………………………………………………………………………………
…………………………………………………………………………………………
…………………………………………………………………………………………
………………………………………………………………………………………….
……………………………………………………………………..……………
Other comment:
…………………………………………………………………………………………
…………………………………………………………………………………………
…………………………………………………………………………………………
…………………………………………………………………………………………
197
Appendix C- IMO outline for BRM course
198