M70q Gen 3 / M80q Gen 3 / M90q Gen 3

Hardware Maintenance Manual

Second Edition (February 2024)

© Copyright Lenovo 2022, 2024.

LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services
Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-
35F-05925.
Contents

About this manual . . . . . . . . . . . . iii UEFI diagnostic program . . . . . . . . . . . 39

Lenovo diagnostic tools . . . . . . . . . . . 40
Chapter 1. Important safety The Vantage app . . . . . . . . . . . . . . 40
information . . . . . . . . . . . . . . . . 1 Self-help resources . . . . . . . . . . . . . 40
General safety . . . . . . . . . . . . . . . . 1
Electrical safety . . . . . . . . . . . . . . . . 2 Chapter 6. Hardware removal and
Safety inspection guide . . . . . . . . . . . . . 3 installation . . . . . . . . . . . . . . . 43
Handling electrostatic discharge-sensitive Handling static-sensitive devices . . . . . . . . 43
devices . . . . . . . . . . . . . . . . . . . 4 Service tool kit . . . . . . . . . . . . . . . 43
Grounding requirements . . . . . . . . . . . . 4 Major FRUs and CRUs . . . . . . . . . . . . 45
Safety notices (multi-lingual translations) . . . . . . 4 System board . . . . . . . . . . . . . . . 53
Removing and installing hardware . . . . . . . 58
Chapter 2. Important service
External options . . . . . . . . . . . . . 58
information . . . . . . . . . . . . . . . 27
Power adapter and power cord . . . . . . . 58
Strategy for replacing FRUs . . . . . . . . . . 27
Power adapter bracket . . . . . . . . . . 59
Strategy for replacing a hard disk drive or a
solid-state drive . . . . . . . . . . . . . 27 VESA mount bracket . . . . . . . . . . . 64
Important notice for replacing a system Vertical stand . . . . . . . . . . . . . . 65
board . . . . . . . . . . . . . . . . . 27 External Wi-Fi antenna . . . . . . . . . . 66
How to use error codes . . . . . . . . . . 28 External optical drive box and external optical
Strategy for replacing FRUs for CTO, special-bid, drive . . . . . . . . . . . . . . . . . 66
and standard models. . . . . . . . . . . . . 28 Dust shield . . . . . . . . . . . . . . . 68
Product definition . . . . . . . . . . . . 28 Computer cover . . . . . . . . . . . . . 69
FRU identification . . . . . . . . . . . . 28 Hard disk drive and hard disk drive bracket . . 70
PCIe card and PCIe converter (only for M90q
Chapter 3. Product overview . . . . . 29 Gen 3) . . . . . . . . . . . . . . . . . 72
Front . . . . . . . . . . . . . . . . . . . 29 Internal speaker . . . . . . . . . . . . . 75
Rear . . . . . . . . . . . . . . . . . . . 30 System fan . . . . . . . . . . . . . . . 76
Wi-Fi card and Wi-Fi card shield . . . . . . 78
Chapter 4. Service checkout and Bottom cover . . . . . . . . . . . . . . 78
symptom-to-FRU index . . . . . . . . 31 M.2 solid-state drive . . . . . . . . . . . 79
Service checkout . . . . . . . . . . . . . . 31 Memory module . . . . . . . . . . . . . 80
Problem determination tips . . . . . . . . 31 Rear Wi-Fi antenna cable . . . . . . . . . 82
Symptom-to-FRU index . . . . . . . . . . . 32 Front Wi-Fi antenna . . . . . . . . . . . 82
Hard disk drive boot error . . . . . . . . . 32 Antenna bracket . . . . . . . . . . . . . 83
Power supply problems . . . . . . . . . . 33 I/O bracket (for M90q Gen 3 only) . . . . . . 83
Beep symptoms . . . . . . . . . . . . . 33 I/O board . . . . . . . . . . . . . . . 84
POST error codes . . . . . . . . . . . . 34 Heat sink . . . . . . . . . . . . . . . 85
Miscellaneous error conditions . . . . . . . 34 Microprocessor . . . . . . . . . . . . . 86
Undetermined problems . . . . . . . . . 36 System board . . . . . . . . . . . . . . 87

Chapter 5. Diagnostics . . . . . . . . 39 Chapter 7. Notices and

Basic procedure for resolving computer trademarks . . . . . . . . . . . . . . . 91
problems . . . . . . . . . . . . . . . . . 39

© Copyright Lenovo 2022, 2024 i

ii M70q Gen 3 / M80q Gen 3 / M90q Gen 3 Hardware Maintenance Manual
About this manual
This manual provides service and reference information for ThinkCentre® computers listed on the front cover.

Illustrations in this manual might look different from your product.

Use this manual along with the advanced diagnostic tests to troubleshoot problems.

Important: This manual is intended only for trained service technicians who are familiar with ThinkCentre
computers. Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively.
Before servicing a ThinkCentre computer, be sure to read and understand Chapter 1 “Important safety
information” on page 1.

© Copyright Lenovo 2022, 2024 iii

iv M70q Gen 3 / M80q Gen 3 / M90q Gen 3 Hardware Maintenance Manual
Chapter 1. Important safety information

General safety
Follow these rules to ensure general safety:
• Observe good housekeeping in the area of the machines during and after maintenance.
• When lifting any heavy object:
1. Ensure you can stand safely without slipping.
2. Distribute the weight of the object equally between your feet.
3. Use a slow lifting force. Never move suddenly or twist when you attempt to lift.
4. Lift by standing or by pushing up with your leg muscles; this action removes the strain from the
muscles in your back.

Attention: Do not attempt to lift any objects that weigh more than 16 kg (35 lb) or objects that you
think are too heavy for you.
• Do not perform any action that causes hazards to the customer, or that makes the equipment unsafe.
• Before you start the machine, ensure that other service representatives and the customer's personnel are
not in a hazardous position.
• Place removed covers and other parts in a safe place, away from all personnel, while you are servicing the
machine.
• Keep your tool case away from walk areas so that other people will not trip over it.
• Do not wear loose clothing that can be trapped in the moving parts of a machine. Ensure that your sleeves
are fastened or rolled up above your elbows. If your hair is long, fasten it.
• Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip, approximately
8 centimeters (3 inches) from the end.
• Do not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners for your clothing.
Remember: Metal objects are good electrical conductors.
• Wear safety glasses when you are: hammering, drilling, soldering, cutting wire, attaching springs, using
solvents, or working in any other conditions that might be hazardous to your eyes.
• After service, reinstall all safety shields, guards, labels, and ground wires. Replace any safety device that
is worn or defective.
• Reinstall all covers correctly before returning the machine to the customer.

CAUTION:

Keep fingers and other parts of your body away from hazardous, moving parts. If you suffer an injury,
seek medical care immediately.

CAUTION:

Avoid contact with hot components inside the computer. During operation, some components
become hot enough to burn the skin. Before you open the computer cover, turn off the computer,
disconnect power, and wait approximately 10 minutes for the components to cool.

© Copyright Lenovo 2022, 2024 1

Electrical safety

CAUTION:
Electrical current from power, telephone, and communication cables can be hazardous. To avoid
personal injury or equipment damage, disconnect the attached power cords, telecommunication
systems, networks, and modems before you open the computer covers, unless instructed otherwise
in the installation and configuration procedures.

Observe the following rules when working on electrical equipment.

Important: Use only approved tools and test equipment. Some hand tools have handles covered with a soft
material that does not insulate you when working with live electrical currents. Many customers have, near
their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges.
Do not use this type of mat to protect yourself from electrical shock.
• Find the room emergency power-off (EPO) switch, disconnecting switch, or electrical outlet. If an electrical
accident occurs, you can then operate the switch or unplug the power cord quickly.
• Do not work alone under hazardous conditions or near equipment that has hazardous voltages.
• Disconnect all power before:
– Performing a mechanical inspection
– Working near power supplies
– Removing or installing Field Replaceable Units (FRUs)
• Before you start to work on the machine, unplug the power cord. If you cannot unplug it, ask the customer
to power-off the wall box that supplies power to the machine and to lock the wall box in the off position.
• If you need to work on a machine that has exposed electrical circuits, observe the following precautions:
– Ensure that another person, familiar with the power-off controls, is near you.
Remember: Another person must be there to switch off the power, if necessary.
– Use only one hand when working with powered-on electrical equipment; keep the other hand in your
pocket or behind your back.
Remember: There must be a complete circuit to cause electrical shock. By observing the above rule,
you may prevent a current from passing through your body.
– When using a tester, set the controls correctly and use the approved probe leads and accessories for
that tester.
– Stand on suitable rubber mats (obtained locally, if necessary) to insulate you from grounds such as
metal floor strips and machine frames.
Observe the special safety precautions when you work with very high voltages; these instructions are in
the safety sections of maintenance information. Use extreme care when measuring high voltages.
• Regularly inspect and maintain your electrical hand tools for safe operational condition.
• Do not use worn or broken tools and testers.
• Never assume that power has been disconnected from a circuit. First, check that it has been powered-off.
• Always look carefully for possible hazards in your work area. Examples of these hazards are moist floors,
nongrounded power extension cables, power surges, and missing safety grounds.
• Do not touch live electrical circuits with the reflective surface of a plastic dental mirror. The surface is
conductive; such touching can cause personal injury and machine damage.
• Do not service the following parts with the power on when they are removed from their normal operating
places in a machine:

2 M70q Gen 3 / M80q Gen 3 / M90q Gen 3 Hardware Maintenance Manual

 – Power supply units
– Pumps
– Blowers and fans
– Motor generators
and similar units. (This practice ensures correct grounding of the units.)
• If an electrical accident occurs:
– Use caution; do not become a victim yourself.
– Switch off power.
– Send another person to get medical aid.

Safety inspection guide

The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these
products. Each machine, as it was designed and built, had required safety items installed to protect users
and service personnel from injury. This guide addresses only those items. However, good judgment should
be used to identify potential safety hazards due to attachment of features or options not covered by this
inspection guide.

If any unsafe conditions are present, you must determine how serious the apparent hazard could be and
whether you can continue without first correcting the problem.

Consider these conditions and the safety hazards they present:

• Electrical hazards, especially primary power (primary voltage on the frame can cause serious or fatal
electrical shock).
• Explosive hazards, such as a damaged CRT face or bulging capacitor
• Mechanical hazards, such as loose or missing hardware

The guide consists of a series of steps presented in a checklist. Begin the checks with the power off, and the
power cord disconnected.

Checklist:
1. Check exterior covers for damage (loose, broken, or sharp edges).
2. Power-off the computer. Disconnect the power cord.
3. Check the power cord for:
a. A third-wire ground connector in good condition. Use a meter to measure third-wire ground
continuity for 0.1 ohm or less between the external ground pin and frame ground.
b. The power cord should be the appropriate type as specified in the parts listings.
c. Insulation must not be frayed or worn.
4. Remove the cover.
5. Check for any obvious alterations. Use good judgment as to the safety of any alterations.
6. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or
other liquids, or signs of fire or smoke damage.
7. Check for worn, frayed, or pinched cables.
8. Check that the power-supply cover fasteners (screws or rivets) have not been removed or tampered
with.

Chapter 1. Important safety information 3

Handling electrostatic discharge-sensitive devices
Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to
electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects.
Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the
person handling the part are all at the same charge.

Notes:
1. Use product-specific ESD procedures when they exceed the requirements noted here.
2. Make sure that the ESD protective devices you use have been certified (ISO 9000) as fully effective.

When handling ESD-sensitive parts:

• Keep the parts in protective packages until they are inserted into the product.
• Avoid contact with other people while handling the part.
• Wear a grounded wrist strap against your skin to eliminate static on your body.
• Prevent the part from touching your clothing. Most clothing is insulative and retains a charge even when
you are wearing a wrist strap.
• Use the black side of a grounded work mat to provide a static-free work surface. The mat is especially
useful when handling ESD-sensitive devices.
• Select a grounding system, such as those listed below, to provide protection that meets the specific
service requirement.

Note: The use of a grounding system is desirable but not required to protect against ESD damage.
– Attach the ESD ground clip to any frame ground, ground braid, or green-wire ground.
– Use an ESD common ground or reference point when working on a double-insulated or battery-
operated system. You can use coax or connector-outside shells on these systems.
– Use the round ground-prong of the ac plug on ac-operated computers.

Grounding requirements
Electrical grounding of the computer is required for operator safety and correct system function. Proper
grounding of the electrical outlet can be verified by a certified electrician.

Safety notices (multi-lingual translations)

The caution and danger safety notices in this section are provided in the following languages:
• English
• Arabic
• Brazilian/Portuguese
• Chinese (simplified)
• Chinese (traditional)
• French
• German
• Hebrew
• Italian
• Korean

4 M70q Gen 3 / M80q Gen 3 / M90q Gen 3 Hardware Maintenance Manual

• Spanish

DANGER

Electrical current from power, telephone and communication cables is hazardous.

To avoid a shock hazard:

• Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration
of this product during an electrical storm.
• Connect all power cords to a properly wired and grounded electrical outlet.
• Connect to properly wired outlets any equipment that will be attached to this product.
• When possible, use one hand only to connect or disconnect signal cables.
• Never turn on any equipment when there is evidence of fire, water, or structural damage.
• Disconnect the attached power cords, telecommunications systems, networks, and modems
before you open the device covers, unless instructed otherwise in the installation and configuration
procedures.
• Connect and disconnect cables as described in the following tables when installing, moving, or
opening covers on this product or attached devices.

To Connect To Disconnect

1. Turn everything OFF. 1. Turn everything OFF.

2. First, attach all cables to devices. 2. First, remove power cords from outlet.
3. Attach signal cables to connectors. 3. Remove signal cables from connectors.
4. Attach power cords to outlet. 4. Remove all cables from devices.
5. Turn device ON.

CAUTION:
When replacing the lithium battery, use only Part Number 45C1566 or an equivalent type battery
recommended by the manufacturer. If your system has a module containing a lithium battery, replace
it only with the same module type made by the same manufacturer. The battery contains lithium and
can explode if not properly used, handled, or disposed of. Do not:
• Throw or immerse into water
• Heat to more than 100°C (212°F)
• Repair or disassemble

Dispose of the battery as required by local ordinances or regulations.

CAUTION:

Chapter 1. Important safety information 5

When laser products (such as CD-ROMs, DVD-ROM drives, fiber optic devices, or transmitters) are
installed, note the following:
• Do not remove the covers. Removing the covers of the laser product could result in exposure to
hazardous laser radiation. There are no serviceable parts inside the device.
• Use of controls or adjustments or performance of procedures other than those specified herein
might result in hazardous radiation exposure.

DANGER

Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following:
Laser radiation when open. Do not stare into the beam, do not view directly with optical
instruments, and avoid direct exposure to the beam.

≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb)

CAUTION:
Use safe practices when lifting.

CAUTION:
The power control button on the device and the power switch on the power supply do not turn off the
electrical current supplied to the device. The device also might have more than one power cord. To
remove all electrical current from the device, ensure that all power cords are disconnected from the
power source.

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6 M70q Gen 3 / M80q Gen 3 / M90q Gen 3 Hardware Maintenance Manual

Chapter 1. Important safety information 7
 ≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb)

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8 M70q Gen 3 / M80q Gen 3 / M90q Gen 3 Hardware Maintenance Manual

PERIGO

A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicações é perigosa.

Para evitar risco de choque elétrico:

• Não conecte nem desconecte nenhum cabo ou execute instalação, manutenção ou reconfiguração deste
produto durante uma tempestade com raios.
• Conecte todos os cabos de alimentação a tomadas elétricas corretamente instaladas e aterradas.
• Todo equipamento que for conectado a este produto deve ser conectado a tomadas corretamente
instaladas.
• Quando possível, utilize apenas uma das mãos para conectar ou desconectar cabos de sinal.
• Nunca ligue nenhum equipamento quando houver evidência de fogo, água ou danos estruturais.
• Antes de abrir tampas de dispositivos, desconecte cabos de alimentação, sistemas de telecomunicação,
redes e modems conectados, a menos que especificado de maneira diferente nos procedimentos de
instalação e configuração.
• Conecte e desconecte os cabos conforme descrito na tabela apresentada a seguir ao instalar, mover ou
abrir tampas deste produto ou de dispositivos conectados.

Para Conectar: Para Desconectar:

1. DESLIGUE Tudo. 1. DESLIGUE Tudo.

2. Primeiramente, conecte todos os cabos aos 2. Primeiramente, remova os cabos de alimentação das
dispositivos. tomadas.
3. Conecte os cabos de sinal aos conectores. 3. Remova os cabos de sinal dos conectores.
4. Conecte os cabos de alimentação às tomadas. 4. Remova todos os cabos dos dispositivos.
5. LIGUE os dispositivos.

CUIDADO:

Ao substituir a bateria de lítio, utilize apenas uma bateria com Número de Peça 45C1566 ou um tipo de
bateria equivalente recomendado pelo Se o seu sistema possui um módulo com uma bateria de lítio,
substitua-o apenas por um módulo do mesmo tipo e do mesmo fabricante. A bateria contém lítio e
pode explodir se não for utilizada, manuseada ou descartada de maneira correta.

Não:
• Jogue ou coloque na água
• Aqueça a mais de 100°C (212°F)
• Conserte nem desmonte

Descarte a bateria conforme requerido pelas leis ou regulamentos locais.

Chapter 1. Important safety information 9

PRECAUCIÓN:

Quando produtos a laser (como unidades de CD-ROMs, unidades de DVD-ROM, dispositivos de fibra ótica
ou transmissores) estiverem instalados, observe o seguinte:
• Não remova as tampas. A remoção das tampas de um produto a laser pode resultar em exposição
prejudicial à radiação de laser. Não existem peças que podem ser consertadas no interior do dispositivo.
• A utilização de controles ou ajustes ou a execução de procedimentos diferentes dos especificados aqui
pode resultar em exposição prejudicial à radiação.

PERIGO

Alguns produtos a laser contêm diodo de laser integrado da Classe 3A ou da Classe 3B. Observe o seguinte:

Radiação a laser quando aberto. Não olhe diretamente para o feixe a olho nu ou com instrumentos ópticos e
evite exposição direta ao feixe.

≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb)

CUIDADO:

Utilize procedimentos de segurança para levantar equipamentos.

CUIDADO:

O botão de controle de alimentação do dispositivo e o botão para ligar/desligar da fonte de alimentação não
desligam a corrente elétrica fornecida ao dispositivo. O dispositivo também pode ter mais de um cabo de
alimentação. Para remover toda a corrente elétrica do dispositivo, assegure que todos os cabos de
alimentação estejam desconectados da fonte de alimentação.

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10 M70q Gen 3 / M80q Gen 3 / M90q Gen 3 Hardware Maintenance Manual

Chapter 1. Important safety information 11
2
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12 M70q Gen 3 / M80q Gen 3 / M90q Gen 3 Hardware Maintenance Manual

Chapter 1. Important safety information 13
2
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DANGER

Le courant électrique provenant de l'alimentation, du téléphone et des câbles de transmission peut présenter
un danger.

Pour éviter tout risque de choc électrique :

• Ne manipulez aucun câble et n'effectuez aucune opération d'installation, d'entretien ou de reconfiguration
de ce produit au cours d'un orage.
• Branchez tous les cordons d'alimentation sur un socle de prise de courant correctement câblé et mis à la
terre.
• Branchez sur des socles de prise de courant correctement câblés tout équipement connecté à ce produit.
• Lorsque cela est possible, n'utilisez qu'une seule main pour connecter ou déconnecter les câbles
d'interface.
• Ne mettez jamais un équipement sous tension en cas d'incendie ou d'inondation, ou en présence de
dommages matériels.
• Avant de retirer les carters de l'unité, mettez celle-ci hors tension et déconnectez ses cordons
d'alimentation, ainsi que les câbles qui la relient aux réseaux, aux systèmes de télécommunication et aux
modems (sauf instruction contraire mentionnée dans les procédures d'installation et de configuration).
• Lorsque vous installez, que vous déplacez, ou que vous manipulez le présent produit ou des
périphériques qui lui sont raccordés, reportez-vous aux instructions ci-dessous pour connecter et
déconnecter les différents cordons.

14 M70q Gen 3 / M80q Gen 3 / M90q Gen 3 Hardware Maintenance Manual

 Connexion Déconnexion

1. Mettez les unités HORS TENSION. 1. Mettez les unités HORS TENSION.
2. Commencez par brancher tous les cordons sur les 2. Débranchez les cordons d'alimentation des prises.
unités. 3. Débranchez les câbles d'interface des connecteurs.
3. Branchez les câbles d'interface sur des 4. Débranchez tous les câbles des unités.
connecteurs.
4. Branchez les cordons d'alimentation sur des prises.
5. Mettez les unités SOUS TENSION.

ATTENTION:

Remplacer la pile au lithium usagée par une pile de référence identique exclusivement, (référence
45C1566), ou suivre les instructions du fabricant qui en définit les équivalences. Si votre système est
doté d'un module contenant une pile au lithium, vous devez le remplacer uniquement par un module
identique, produit par le même fabricant. La pile contient du lithium et peut exploser en cas de
mauvaise utilisation, de mauvaise manipulation ou de mise au rebut inappropriée.

Ne pas :

• la jeter à l'eau,
• l'exposer à des températures supérieures à 100°C,
• chercher à la réparer ou à la démonter.

Ne pas mettre la pile à la poubelle. Pour la mise au rebut, se reporter à la réglementation en vigueur.

ATTENTION:

Si des produits à laser (tels que des unités de CD-ROM, de DVD-ROM, des unités à fibres optiques, ou
des émetteurs) sont installés, prenez connaissance des informations suivantes :
• Ne retirez pas le carter. En ouvrant l'unité de CD-ROM ou de DVD-ROM, vous vous exposez au
rayonnement dangereux du laser. Aucune pièce de l'unité n'est réparable.
• Pour éviter tout risque d'exposition au rayon laser, respectez les consignes de réglage et
d'utilisation des commandes, ainsi que les procédures décrites dans le présent manuel.

DANGER

Certains produits à laser contiennent une diode à laser intégrée de classe 3A ou 3B. Prenez
connaissance des informations suivantes:

Rayonnement laser lorsque le carter est ouvert. Evitez toute expositiondirecte au rayon laser. Evitez
de regarder fixement le faisceau ou del'observer à l'aide d'instruments optiques.

Chapter 1. Important safety information 15

 ≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb)

ATTENTION:

Soulevez la machine avec précaution.

ATTENTION:

L'interrupteur de contrôle d'alimentation de l'unité et l'interrupteur dubloc d'alimentation ne coupent

pas le courant électrique alimentantl'unité. En outre, le système peut être équipé de plusieurs
cordonsd'alimentation. Pour mettre l'unité hors tension, vous devez déconnectertous les cordons de
la source d'alimentation.

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VORSICHT

An Netz-, Telefon- und Datenleitungen können gefährliche Spannungen anliegen.

Aus Sicherheitsgründen:
• Bei Gewitter an diesem Gerät keine Kabel anschließen oder lösen. Ferner keine Installations-,
Wartungs- oder Rekonfigurationsarbeiten durchführen.
• Gerät nur an eine Schutzkontaktsteckdose mit ordnungsgemäß geerdetem Schutzkontakt
anschließen.
• Alle angeschlossenen Geräte ebenfalls an Schutzkontaktsteckdosen mit ordnungsgemäß
geerdetem Schutzkontakt anschließen.
• Die Signalkabel nach Möglichkeit einhändig anschließen oder lösen, um einen Stromschlag durch
Berühren von Oberflächen mit unterschiedlichem elektrischem Potenzial zu vermeiden.

16 M70q Gen 3 / M80q Gen 3 / M90q Gen 3 Hardware Maintenance Manual

• Geräte niemals einschalten, wenn Hinweise auf Feuer, Wasser oder Gebäudeschäden vorliegen.
• Die Verbindung zu den angeschlossenen Netzkabeln, Telekommunikationssystemen, Netzwerken
und Modems ist vor dem Öffnen des Gehäuses zu unterbrechen, sofern in den Installations- und
Konfigurationsprozeduren keine anders lautenden Anweisungen enthalten sind.
• Zum Installieren, Transportieren und Öffnen der Abdeckungen des Computers oder der
angeschlossenen Einheiten die Kabel gemäß der folgenden Tabelle anschließen und abziehen.

Zum Anschließen der Kabel gehen Sie wie folgt vor Zum Abziehen der Kabel gehen Sie wie folgt vor

1. Schalten Sie alle Einheiten AUS. 1. Schalten Sie alle Einheiten AUS.
2. Schließen Sie erst alle Kabel an die Einheiten an. 2. Ziehen Sie zuerst alle Netzkabel aus den
3. Schließen Sie die Signalkabel an die Buchsen an. Netzsteckdosen.

4. Schließen Sie die Netzkabel an die Steckdose an. 3. Ziehen Sie die Signalkabel aus den Buchsen.

5. Schalten Sie die Einheit EIN. 4. Ziehen Sie alle Kabel von den Einheiten ab.

CAUTION:

Eine verbrauchte Lithiumbatterie nur durch eine Batterie mit der Teilenummer 45C1566 oder eine
gleichwertige, vom Hersteller empfohlene Batterie ersetzen. Enthält das System ein Modul mit einer
Lithiumbatterie, dieses nur durch ein Modul desselben Typs und von demselben Hersteller ersetzen. Die
Batterie enthält Lithium und kann bei unsachgemäßer Verwendung, Handhabung oder Entsorgung
explodieren.

Die Batterie nicht:

• mit Wasser in Berührung bringen.
• über 100 C erhitzen.
• reparieren oder zerlegen.

Die örtlichen Bestimmungen für die Entsorgung von Sondermüll beachten.

ACHTUNG:

Bei der Installation von Lasergeräten (wie CD-ROM-Laufwerken, DVD- aufwerken, Einheiten mit
Lichtwellenleitertechnik oder Sendern) Folgendes beachten:
• Die Abdeckungen nicht entfernen. Durch Entfernen der Abdeckungen des Lasergeräts können
gefährliche Laserstrahlungen freigesetzt werden. Das Gerät enthält keine zu wartenden Teile.
• Werden Steuerelemente, Einstellungen oder Durchführungen von Prozeduren anders als hier
angegeben verwendet, kann gefährliche Laserstrahlung auftreten.

VORSICHT

Chapter 1. Important safety information 17

Einige Lasergeräte enthalten eine Laserdiode der Klasse 3A oder 3B. Beachten Sie Folgendes:

Laserstrahlung bei geöffneter Verkleidung. Nicht in den Strahl blicken. Keine Lupen oder Spiegel
verwenden. Strahlungsbereich meiden.

≥18 kg ≥32 kg ≥55 kg

ACHTUNG:

Arbeitsschutzrichtlinien beim Anheben der Maschine beachten.

ACHTUNG:

Mit dem Netzschalter an der Einheit und am Netzteil wird die Stromversorgung für die Einheit nicht
unterbrochen. Die Einheit kann auch mit mehreren Netzkabeln ausgestattet sein. Um die
Stromversorgung für die Einheit vollständig zu unterbrechen, müssen alle zum Gerät führenden
Netzkabel vom Netz getrennt werden.

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1

18 M70q Gen 3 / M80q Gen 3 / M90q Gen 3 Hardware Maintenance Manual

Chapter 1. Important safety information 19
 2
1

PERICOLO

La corrente elettrica proveniente dai cavi di alimentazione, del telefono e di comunicazione può essere
pericolosa.

20 M70q Gen 3 / M80q Gen 3 / M90q Gen 3 Hardware Maintenance Manual

Per evitare il rischio di scosse elettriche:
• Non collegare o scollegare qualsiasi cavo oppure effettuare l'installazione, la manutenzione o la
riconfigurazione del prodotto durante un temporale.
• Collegare tutti i fili elettrici a una presa di alimentazione correttamente cablata e dotata di messa a
terra.
• Collegare alle prese elettriche appropriate tutte le apparecchiature che verranno utilizzate per
questo prodotto.
• Se possibile, utilizzare solo una mano per collegare o scollegare i cavi di segnale.
• Non accendere assolutamente apparecchiature in presenza di incendi, perdite d'acqua o danno
strutturale.
• Scollegare i cavi di alimentazione, i sistemi di telecomunicazione, le reti e il modem prima di aprire i
coperchi del dispositivo, salvo istruzioni contrarie relative alle procedure di installazione e
configurazione.
• Collegare e scollegare i cavi come descritto nella seguente tabella quando vengono effettuate
operazioni di installazione, spostamento o apertura dei coperchi di questo prodotto o delle unità
collegate.

Per collegarsi Per scollegarsi

1. SPEGNERE le apparecchiature. 1. SPEGNERE le apparecchiature.

2. Innanzitutto, collegare tutti i cavi alle unità. 2. Innanzitutto, rimuovere i cavi di alimentazione dalla
3. Collegare i cavi di segnale ai connettori. presa.

4. Collegare i cavi di alimentazione alla presa. 3. Rimuovere i cavi di segnale dai connettori.

5. Accendere l'unità. 4. Rimuovere tutti i cavi dalle unità.

ATTENZIONE:

Quando si sostituisce la batteria al litio, utilizzare solo il Numero parte 45C1566 o un tipo di batteria
equivalente consigliato dal produttore. Se sul sistema è presente un modulo che contiene una batteria
al litio, sostituirlo solo con un tipo di modulo dello stesso tipo della stessa casa di produzione. La
batteria contiene litio e può esplodere se usata, maneggiata o smaltita in modo non corretto.

Non:
• Gettare o immergere la batteria nell'acqua
• Riscaldarla ad una temperatura superiore ai 100 gradi C (212 gradi F)
• Smontarla, ricaricarla o tentare di ripararla

Le batterie usate vanno smaltite in accordo alla normativa in vigore (DPR 915/82 e successive
disposizioni e disposizioni locali).

ATTENZIONE:

Chapter 1. Important safety information 21

Quando vengono installati prodotti laser (quali CD-ROM, unità DVD-ROM, unità a fibre ottiche o
trasmittenti), tener presente quanto segue:
• Non rimuovere gli sportelli. L'apertura di un'unità laser può determinare l'esposizione a radiazioni
laser pericolose. All'interno dell'unità non vi sono parti su cui effettuare l'assistenza tecnica.
• L'utilizzo di controlli, regolazioni o l'esecuzione di procedure non descritti nel presente manuale
possono provocare l'esposizione a radiazioni pericolose.

PERICOLO

Alcune unità laser contengono un diodo laser di Classe 3A o Classe 3B. Tener presente quanto segue:

Aprendo l'unità vengono emesse radiazioni laser. Non fissare il fascio, non guardarlo direttamente
con strumenti ottici ed evitare l'esposizione al fascio.

≥18 kg ≥32 kg ≥55 kg

ATTENZIONE:

Prestare attenzione nel sollevare l'apparecchiatura.

ATTENZIONE:

Il pulsante di controllo dell'alimentazione presente sull'unità e l'interruttore dell'alimentatore non

disattivano l'alimentazione corrente fornita all'unità. E' possibile che l'unità disponga di più cavi di
alimentazione. Per disattivare l'alimentazione dall'unità, accertarsi che tutti i cavi di alimentazione
siano scollegati dalla fonte di alimentazione.

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22 M70q Gen 3 / M80q Gen 3 / M90q Gen 3 Hardware Maintenance Manual

Chapter 1. Important safety information 23
2
1

PELIGRO

La corriente eléctrica procedente de cables de alimentación, teléfonos y cables de comunicación puede ser
peligrosa.

Para evitar el riesgo de descarga eléctrica:

• No conecte ni desconecte los cables ni realice ninguna tarea de instalación, mantenimiento o
reconfiguración de este producto durante una tormenta eléctrica.
• Conecte todos los cables de alimentación a tomas de corriente debidamente cableadas y
conectadas a tierra.

24 M70q Gen 3 / M80q Gen 3 / M90q Gen 3 Hardware Maintenance Manual

• Cualquier equipo que se conecte a este producto también debe conectarse a tomas de corriente
debidamente cableadas.
• Siempre que sea posible, utilice una sola mano para conectar o desconectar los cables de señal.
• No encienda nunca un equipo cuando hay señales de fuego, agua o daños estructurales.
• Desconecte los cables de alimentación, los sistemas de telecomunicaciones, las redes y los
módems conectados antes de abrir las cubiertas de los dispositivos, a menos que se indique lo
contrario en los procedimientos de instalación y configuración.
• Conecte y desconecte los cables, como se describe en la tabla siguiente, cuando instale, mueva o
abra las cubiertas de este producto o de los dispositivos conectados.

Para conectar Para desconectar

1. APÁGUELO todo. 1. APÁGUELO todo.

2. En primer lugar, conecte todos los cables a los 2. En primer lugar, desenchufe los cables de
dispositivos. alimentación de las tomas de corriente.
3. Conecte los cables de señal a los conectores. 3. Desconecte los cables de señal de los conectores.
4. Enchufe los cables de alimentación a las tomas de 4. Desconecte todos los cables de los dispositivos.
corriente.
5. Encienda el dispositivo.

PRECAUCIÓN:

Cuando sustituya una batería de litio, utilice solamente una batería número de pieza 45C1566 u otra
de tipo equivalente recomendada por el fabricante. Si su sistema dispone de un módulo que contiene
una batería de litio, reemplácelo sólo con el mismo tipo de módulo, del mismo fabricante. La batería
contiene litio y puede explotar si no se utiliza, manipula o desecha correctamente.

No debe:
• Arrojarla al agua o sumergirla en ella
• Exponerla a temperaturas superiores a 100°C (212°F)
• Repararla o desmontarla

Deshágase de la batería según especifiquen las leyes o normas locales.

PRECAUCIÓN:

Cuando haya productos láser (como unidades de CD-ROM, unidades de DVD, dispositivos de fibra
óptica o transmisores) instalados, tenga en cuenta lo siguiente:
• No quite las cubiertas. Si quita las cubiertas del producto láser, podría quedar expuesto a radiación
láser peligrosa. Dentro del dispositivo no existe ninguna pieza que requiera servicio técnico.
• Si usa controles o ajustes o realiza procedimientos que no sean los especificados aquí, podría
exponerse a radiaciones peligrosas.

Chapter 1. Important safety information 25

PELIGRO

Algunos productos láser tienen incorporado un diodo láser de clase 3A o clase 3B. Tenga en cuenta lo
siguiente:

Cuando se abre, queda expuesto a radiación láser. No mire directamente al rayo láser, ni siquiera con
instrumentos ópticos, y evite exponerse directamente al rayo láser.

≥18 kg ≥32 kg ≥55 kg

PRECAUCIÓN:

Adopte procedimientos seguros al levantar el equipo.

PRECAUCIÓN:

El botón de control de alimentación del dispositivo y el interruptor de alimentación de la fuente de

alimentación no desconectan la corriente eléctrica suministrada al dispositivo. Además, el dispositivo
podría tener más de un cable de alimentación. Para suprimir toda la corriente eléctrica del dispositivo,
asegúrese de que todos los cables de alimentación estén desconectados de la toma de corriente.

2
1

26 M70q Gen 3 / M80q Gen 3 / M90q Gen 3 Hardware Maintenance Manual

Chapter 2. Important service information

Strategy for replacing FRUs

Before replacing parts:

Ensure that all software fixes, drivers, and UEFI BIOS downloads are installed before you replace any FRUs
listed in this manual.

After a system board is replaced, ensure that the latest UEFI BIOS is loaded to the system board before you
complete the service action.

To download and install software fixes, drivers, and UEFI BIOS, go to https://pcsupport.lenovo.com and follow
the instructions on the screen.

Use the following strategy to prevent unnecessary expense for replacing and servicing FRUs:
• If you are instructed to replace a FRU but the replacement does not correct the problem, reinstall the
original FRU before you continue.
• Some computers have both a processor board and a system board. If you are instructed to replace either
the processor board or the system board, and replacing one of them does not correct the problem,
reinstall that board, and then replace the other one.
• If an adapter or a device consists of more than one FRU, any of the FRUs might be the cause of the error.
Before replacing the adapter or device, remove the FRUs, one by one, to see if the symptoms change.
Replace only the FRU that changed the symptoms.

Strategy for replacing a hard disk drive or a solid-state drive

Always try to run a low-level format operation before replacing a hard disk drive or a solid-state drive. This
will cause all customer data on the drive to be lost. Ensure that the customer has a current backup of the
data before you perform this task.

Attention: The drive startup sequence in the computer you are servicing might have been changed. Be
extremely careful during write operations such as copying, saving, or formatting. If you select an incorrect
drive, data or programs can be overwritten.

Important notice for replacing a system board

Some components mounted on a system board are very sensitive. Improper handling of a system board can
cause damage to those components, and may cause a system malfunction.

After replacing the system board, use the Golden Key U1 tool to bind the model type, serial number, and
Brand ID of the computer with the new system board. Refer to https://support.lenovo.com/us/en/solutions/
ht102004 for instructions.

Attention: When handling a system board:

• Do not drop a system board or apply any excessive force to it.
• Avoid rough handling of any kind.
• Avoid bending a system board and hard pushing to prevent cracking at each Ball Grid Array (BGA)
chipset.

© Copyright Lenovo 2022, 2024 27

How to use error codes
Use the error codes displayed on the screen to diagnose failures. If more than one error code is displayed,
begin the diagnosis with the first error code. Whatever causes the first error code might also cause false error
codes. If no error code is displayed, see whether the error symptom is listed in the “Symptom-to-FRU Index”
section.

Strategy for replacing FRUs for CTO, special-bid, and standard models
This topic provides information about the model types and FRU identification.

Product definition
This topic introduces different model types and how to identify each type.

Dynamic Configure To Order (CTO) model

This model provides the ability for a customer to configure a Lenovo solution from a Web site, and have this
configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and
eSupport will load these products as the 4-character MT, 4-character model, and 2-character country code.
The model is “CTO1” and the default country code is “WW” (example: 20AACTO1WW).

Special-bid model
This model is a unique configuration that has been negotiated between Lenovo and the customer. A unique
MTM consists of a 4-character MT, a 4-character model, and a numeric 2-character country code is provided
to the customer to place orders (example: 20AA000955). The country code assigned is numeric and does not
designate a specific country or region. The custom model factsheet for the MTM indicates which country the
special-bid MTM is set up for. Special-bid offering is not generally announced.

Standard model
Standard models (fixed configuration) are announced and offered to all customers. The MTM portion of the
machine label consists of a 4-character MT, a 4-character model, and an alphabetic 2-character country
code. The country code assigned is alphabetic and represents a designated country or region (example:
20AA0009UK).

FRU identification
To identify FRUs for a product, do the following:
1. Go to: https://support.lenovo.com/partslookup.
2. Type the Machine Type in the corresponding field to get a general FRU list, or type the Serial Number for
more detailed FRU information.

28 M70q Gen 3 / M80q Gen 3 / M90q Gen 3 Hardware Maintenance Manual

Chapter 3. Product overview

Front

M70q Gen 3

1. ThinkCentre® LED 2. Power button with power indicator

3. Storage drive activity indicator 4. USB-C® (3.2 Gen 1) connector

5. Always On USB 3.2 connector Gen 2 6. USB 3.2 connector Gen 2

7. Headset connector

M80q Gen 3 and M90q Gen 3

1. ThinkCentre LED 2. Power button with power indicator

3. Storage drive activity indicator 4. USB-C (3.2 Gen 2) connector

5. Always On USB 3.2 connector Gen 2 6. USB 3.2 connector Gen 2

7. Headset connector

© Copyright Lenovo 2022, 2024 29

Rear

M70q Gen 3

1. Optional connectors* 2. Security-lock slot

3. Wi-Fi® antenna slot* 4. Ethernet connector

5. USB 3.2 connectors Gen 2 6. USB 2.0 (with smart power-on feature)

7. HDMI™ out connector 8. USB 3.2 connector Gen 1

9. DisplayPort™ out connector 10. Power adapter connector

* for selected models

M80q Gen 3 and M90q Gen 3

1. Optional connectors* 2. Security-lock slot

3. Wi-Fi antenna slot* 4. Ethernet connector

6. USB 3.2 connector Gen 1 (with smart power-on
5. USB 3.2 connectors Gen 2
feature)

7. HDMI out connector 8. USB 3.2 connector Gen 1

9. DisplayPort out connector 10. Power adapter connector

* for selected models

30 M70q Gen 3 / M80q Gen 3 / M90q Gen 3 Hardware Maintenance Manual

Chapter 4. Service checkout and symptom-to-FRU index
This chapter provides information about general service checkout and symptom-to-FRU index.

Service checkout
Attention: The drives in the computer you are servicing might have been rearranged or the drive startup
sequence changed. Be extremely careful during write operations such as copying, saving, or formatting.
Data or programs can be overwritten if you select an incorrect drive.

General error messages appear if a problem or conflict is found by a program, the operating system, or both.
For an explanation of these messages, refer to the information supplied with that software package.

Use the following procedure to help determine the cause of the problem:
1. Turn off the computer and all external devices.
2. Check all cables and power cords.
3. Set all display controls to the middle position.
4. Turn on all external devices.
5. Turn on the computer.
• Look for displayed error codes.
• Listen for beep codes.
• Look for readable instructions or a main menu on the display.
If you did not receive the correct response, proceed to step 6 on page 31.
If you do receive the correct response, proceed to step 7 on page 31.
6. Look at the following conditions and follow the instructions:
• If you hear beep codes during POST, go to “Beep symptoms” on page 33.
• If the computer displays a POST error, go to “POST error codes” on page 34.
• If the computer hangs and no error is displayed, continue at step 7 on page 31.
7. Run the Diagnostic programs. See Chapter 5 “Diagnostics” on page 39.
• If you receive an error, replace the part that the diagnostic program calls out.
• If the test stops and you cannot continue, replace the last device tested.

Problem determination tips

Due to the variety of hardware and software combinations that can be encountered, use the following
information to assist you in problem determination. If possible, have this information available when
requesting assistance from Service Support and Engineering functions.
• Machine type and model
• Processor or hard disk drive upgrades
• Failure symptom
– Do diagnostics indicate a failure?
– What, when, where, single, or multiple systems?
– Is the failure repeatable?
– Has this configuration ever worked?

© Copyright Lenovo 2022, 2024 31

 – If it has been working, what changes were made prior to its failing?
– Is this the original reported failure?
• Diagnostics version
– Type and version level
• Hardware configuration
– Print (print screen) configuration currently in use
– BIOS level
• Operating system software
– Type and version level

Notes: To eliminate confusion, identical systems are considered identical only if they:
1. Are the exact machine type and models
2. Have the same BIOS level
3. Have the same adapters/attachments in the same locations
4. Have the same address jumpers/terminators/cabling
5. Have the same software versions and levels
6. Have the same Diagnostic Diskettes (version)
7. Have the same configuration options set in the system
8. Have the same setup for the operating system control files

Comparing the configuration and software set-up between “working and non-working” systems will often
lead to problem resolution.

Symptom-to-FRU index
The Symptom-to-FRU index lists error symptoms and possible causes. The most likely cause is listed first.
Always begin with “” on page . This index can also be used to help you decide which FRUs to have available
when servicing a computer. If you are unable to correct the problem using this index, go to “Undetermined
problems” on page 36.

Notes:
• The Symptom-to-FRU index is not specific to any machine type and are applicable to all computers.
• If you have both an error message and an incorrect audio response, diagnose the error message first.
• If you cannot run the diagnostic tests or you get a diagnostic error code when running a test, but did receive a
POST error message, diagnose the POST error message first.
• If you did not receive any error message, look for a description of your error symptoms in the first part of this index.

Hard disk drive boot error

A hard disk drive boot error can have the following causes.

Error FRU/Action
The start-up drive is not in the boot sequence in Check the configuration and ensure that the start-up drive
configuration. is in the boot sequence.

No operating system installed on the boot drive. Install an operating system on the boot drive.

32 M70q Gen 3 / M80q Gen 3 / M90q Gen 3 Hardware Maintenance Manual

 Error FRU/Action
The boot sector on the startup drive is corrupted. The drive must be formatted. Do the following:
1. Attempt to back up the data on the failing hard disk
drive.
2. Using the operating system programs, format the
hard disk drive.
The drive is defective. Replace the hard disk drive.

Power supply problems

If you suspect a power problem, use the following procedures.

Check/Verify FRU/Action
Check the following for proper installation. Reseat connectors
• Power cord
• On/Off switch connector
• On/Off switch power supply connector
• System board power supply connectors
• Microprocessor connection

Check the power cord for continuity. Power cord

Check the power-on switch for continuity. Power-on switch

Beep symptoms
Beep symptoms are tones or a series of tones separated by pauses (intervals without sound) during POST.

The following table describes the beep symptoms.

Beep symptom FRU/Action

2 short beeps: common POST error Common POST error code. See the detailed failure
information in “POST error codes” on page 34.

3 short and 1 long beeps: DRAM memory error Perform the following actions in order:
1. Make sure that the memory modules are properly
seated in the memory slots.
2. Replace the memory modules.
3. Replace the system board (for trained service
personnel only).

2 long and 3 short beeps: graphics card error Perform the following actions in order:
1. Make sure that the graphics cards are properly
seated in the slots.
2. Replace the graphics cards.
3. Replace the system board (for trained service
personnel only).

Chapter 4. Service checkout and symptom-to-FRU index 33

POST error codes
Each time you turn on the system, it performs a series of tests that check the operation of the system and
some options. This series of tests are called the Power-On Self-Test, or POST. POST checks the following
operations:
• Some basic system-board operations
• Memory operation
• Video operation
• Whether the boot drive is working

If the POST detects a problem, an error message appears on the screen. A single problem might cause
several error messages to appear. When you correct the cause of the first error message, the other error
messages probably will not appear on the screen the next time.

Error code POST error message Description/Action

0135 CPU fan failure

This error message is displayed
System fan failure
when a fan fails and the system
Power fan failure
might be overheating.
Front fan failure
Rear fan failure Press F10 to exit.
Auxiliary fan failure
ODD fan failure
0162 Setup data integrity check failure
This error indicates the checksum
of BIOS Setup data in NVRAM is
bad.
In BIOS Setup, the “Save
Changes and Exit” operation is
needed in order to clear this error.
0164 Memory configuration change has
This error message is displayed
occurred
when the memory size is
changed.
Press F10 to exit.
1762 Storage device configuration change
This error message is displayed
has occurred
when a hard disk drive change or
an optical drive change has been
made.
Press F10 to exit.

Miscellaneous error conditions

Message/Symptom FRU/Action
Changing display colors Display/Monitor

Computer will not power-off. See “Hard disk drive boot 1. Power Switch
error” on page 32.
2. System Board
3. Riser card, if installed.

34 M70q Gen 3 / M80q Gen 3 / M90q Gen 3 Hardware Maintenance Manual

Message/Symptom FRU/Action
Computer will not RPL from server 1. Ensure that the network is in startup sequence as the
first device or the first device after diskette.
2. Ensure that the network adapter is enabled for RPL.
3. Network adapter (Advise network administrator of
new MAC address)

Computer will not perform a Wake On LAN® (if applicable) 1. Check the power supply and signal cable
connections to the network adapter.
2. Ensure that the operating system settings are set to
enable Wake on LAN.
3. Ensure that the Wake On LAN feature is enabled in
Setup/Configuration.
4. Ensure that the network administrator is using the
correct MAC address.
5. Ensure no interrupt or I/O address conflicts.
6. Network adapter (advise network administrator of
new MAC address)

Dead computer. See “Hard disk drive boot error” on page 1. Power Supply
32.
2. System Board

Diskette drive in-use light remains on or does not light 1. Diskette Drive
when drive is active.
2. System Board
3. Diskette Drive Cable
Blank screen except for flashing cursor. 1. System Board
2. Primary Hard Disk Drive
3. Hard Disk Drive Cable
Incorrect memory size during POST 1. Run the Memory tests.
2. Memory Module
3. System Board

"Insert a Diskette" icon appears with a known-good 1. System Board

diagnostics diskette in the first 3.5-inch diskette drive.
2. Diskette Drive Cable
3. Network Adapter

Intensity or color varies from left to right of characters and 1. Display

color bars
2. Video adapter (if present)
3. System Board

No power or fan not running 1. See “Hard disk drive boot error” on page 32.

Non-system disk or disk error-type message with a 1. Diskette Drive

known-good diagnostic diskette.
2. System Board
3. Diskette Drive Cable
Other display symptoms not listed above (including blank 1. Display
or illegible display)
2. System Board

Chapter 4. Service checkout and symptom-to-FRU index 35

 Message/Symptom FRU/Action
Power-on indicator or hard disk drive in-use light not on, 1. Power switch/LED assembly
but computer works correctly
2. System Board

Printer problems 1. Printer

2. System Board

Program loads from the hard disk with a known-good 1. Run the Setup Utility program and check the Startup
diagnostics diskette in the first 3.5-inch diskette drive sequence.
2. Diskette Drive
3. Diskette Drive Cable
4. System Board
5. Power Supply

RPL computer cannot access programs from its own hard 1. If the network administrator is using LCCM Hybrid
disk. RPL, check the startup sequence:
a. First device - network
b. Second device - hard disk
2. Hard disk drive
RPL computer does not RPL from server 1. Check the startup sequence.
2. Check the network adapter LED status.

Serial or parallel connector device failure (system board 1. External Device Self-Test OK?
connector)
2. External Device
3. Cable
4. System Board

Serial or parallel connector device failure (adapter 1. External Device Self-Test OK?
connector)
2. External Device
3. Cable
4. Alternate Adapter
5. System Board

Some or all keys on the keyboard do not work 1. Keyboard

2. Keyboard Cable
3. System Board

Undetermined problems
This section provides instructions on how to find out the failing devices or adapters.
1. Turn off the computer.
2. Remove or disconnect the following components (if installed) one at a time.
a. External devices (modem, printer, or mouse)
b. Any adapters
c. Memory modules
d. Extended video memory

36 M70q Gen 3 / M80q Gen 3 / M90q Gen 3 Hardware Maintenance Manual

 e. External Cache
f. External Cache RAM
g. Hard disk drive
h. Diskette drive
3. Turn on the computer to retest the system.
4. Repeat steps 1 through 3 until you find the failing device or adapter.

If all devices and adapters have been removed, and the problem continues, replace the system board. See
Chapter 6 “Hardware removal and installation” on page 43.

Chapter 4. Service checkout and symptom-to-FRU index 37

38 M70q Gen 3 / M80q Gen 3 / M90q Gen 3 Hardware Maintenance Manual
Chapter 5. Diagnostics
Use diagnostic solutions to test hardware components and report operating-system-controlled settings that
interfere with the correct operation of your computer.

Basic procedure for resolving computer problems

Prerequisite
Before you start, read Chapter 1 “Important safety information” on page 1 and print the following
instructions.
1. Check that:
a. The cables for all connected devices are connected correctly and securely.
b. All components have been reassembled correctly.
c. All connected devices that require ac power are connected to properly grounded and working
electrical outlets.
d. All connected devices are enabled in UEFI BIOS.
2. Use an antivirus program to see if the computer has been infected by a virus. If the program detects a
virus, remove the virus.
3. Go to “” on page and follow the instructions for the type of problem you are experiencing.
4. Run the diagnostic program.
5. Recover your operating system. See “” on page .
6. If the problem persists, contact Lenovo.

UEFI diagnostic program

A UEFI diagnostic program is preinstalled on the computer. It enables you to test memory modules and
internal storage devices, view system information, and check and recover bad sectors on internal storage
devices.

To run the UEFI diagnostic program, do the following:

1. Turn on the computer. If the computer cannot be turned on, go to “Basic procedure for resolving
computer problems” on page 39. If an error code is displayed, go to “Symptom-to-FRU index” on page
32 for error code descriptions and troubleshooting hints.
2. Repeatedly press and release the F10 key when turning on the computer. The main screen of the UEFI
diagnostic program is displayed.
3. Follow the instructions on the screen to use the diagnostic program.

The options on the main screen are as follows:

© Copyright Lenovo 2022, 2024 39

Table 1. Options on the main screen of the UEFI diagnostic program

DIAGNOSTICS TOOLS

• CPU [U] • SYSTEM INFORMATION [F1]

• DISPLAY [D] • BAD BLOCK RECOVERY [F3]
• MEMORY [E] • SMART INFORMATION [F5]
• MOTHERBOARD [H]
• PCI EXPRESS [P]
• STORAGE [S]
• AUDIO [Z]
• RUN ALL [R]

Note: The options on the main screen might vary, depending on the hardware configuration and the UEFI
diagnostic program version preinstalled on the computer.

Lenovo diagnostic tools

For information about Lenovo diagnostic tools, go to:
https://pcsupport.lenovo.com/lenovodiagnosticsolutions

The Vantage app

The Vantage app is preinstalled on your computer. To diagnose problems with the Vantage app:
1. Type Vantage in the Windows search box and press Enter.
2. Follow the on-screen instructions and run a hardware scan.

If you are unable to isolate and resolve the problem after running the Vantage app, save and print the log files
created by the program. You might need the log files when you speak to a Lenovo technical support
representative.

Self-help resources
Use the following self-help resources to learn more about the computer and troubleshoot problems.

Resources How to access?

• https://www.lenovo.com/tips
Troubleshooting and frequently asked questions
• https://forums.lenovo.com

Accessibility information https://www.lenovo.com/accessibility

40 M70q Gen 3 / M80q Gen 3 / M90q Gen 3 Hardware Maintenance Manual

Resources How to access?

• Use Lenovo recovery options.

1. Go to https://support.lenovo.com/
HowToCreateLenovoRecovery.
2. Follow the on-screen instructions.

Reset or restore Windows • Use Windows recovery options.

1. Go to https://pcsupport.lenovo.com.
2. Detect your computer or manually select your
computer model.
3. Navigate to the troubleshooting menu to diagnose
the operating system for recovery instructions.

Use the Vantage app to:

• Configure device settings.
• Download and install UEFI BIOS, drivers and firmware
updates.
• Secure you computer from outside threats.
Type Vantage in the Windows search box.
• Diagnose hardware problems.
• Check the computer warranty status.
• Access User Guide and helpful articles.

Note: The available features vary depending on the

computer model.

Product documentation:
• Safety and Warranty Guide
• Generic Safety and Compliance Notices Go to https://pcsupport.lenovo.com. Then, follow the on-
screen instructions to filter out the documentation you
• Setup Guide want.
• This User Guide
• Regulatory Notice

Lenovo Support Web site with the latest support

information of the following:
• Drivers and software
• Diagnostic solutions https://pcsupport.lenovo.com
• Product and service warranty
• Product and parts details
• Knowledge base and frequently asked questions

• Type Get Help or Tips in the Windows search box.

• Use Windows Search or the Cortana® personal
Windows help information assistant.
• Microsoft support Web site:
https://support.microsoft.com

Chapter 5. Diagnostics 41
42 M70q Gen 3 / M80q Gen 3 / M90q Gen 3 Hardware Maintenance Manual
Chapter 6. Hardware removal and installation
This chapter provides instructions on how to remove and install hardware for your computer.

Handling static-sensitive devices

Do not open the static-protective package containing the new part until the defective part has been removed
and you are ready to install the new part. Static electricity, although harmless to you, can seriously damage
computer components and options.

When you handle options and other computer components, take these precautions to avoid static-electricity
damage:
• Limit your movement. Movement can cause static electricity to build up around you.
• Always handle options and other computer components carefully. Handle PCI/PCIe cards, memory
modules, system boards, and microprocessors by the edges. Never touch any exposed circuitry.
• Prevent others from touching the options and other computer components.
• Touch the static-protective package containing the part to a metal expansion-slot cover or other
unpainted metal surface on the computer for at least two seconds. This reduces static electricity from the
package and your body before you install or replace a new part.
• When possible, remove the new part from the static-protective package, and install it directly in the
computer without setting the part down. When this is not possible, place the static-protective package on
a smooth, level surface and place the part on the package.
• Do not place the part on the computer cover or other metal surface.

Service tool kit

Ensure that the following common service tool kit is prepared before you service the computer.

No. Tool name Specific Product scope Tool type

1 Screw driver: Philips Head 0 PH0 All Common tool

2 Screw driver: Philips Head 00 PH00 All Common tool

3 Screw driver: Philips Head 01 1 All Common tool

4 Screw driver: Philips Head 01 1, Shank length greater than 6 ThinkSation/DT Common tool
inches

5 Screw driver: Philips Head 02 2, Shank length greater than 6 ThinkSation/SC/DT Common tool
inches

6 Screw driver: Torx Head T5 T5 IdeaPad Common tool

© Copyright Lenovo 2022, 2024 43

 No. Tool name Specific Product scope Tool type

7 Screw driver: Torx Head T15 T15, for Chassis outside ThinkSation Common tool

8 Screw driver: Torx Head T20 T20, Shank length greater than ThinkSation Common tool
6 inches, for heatsink and CPU

9 Screw driver: Torx Head T30 T30, Shank length greater than ThinkSation Common tool
6 inches, for heatsink and CPU

10 Pry tools 1 N/A All Common tool

11 Tweezers (conductive) N/A All Common tool

12 Tweezers (isolated) N/A All Common tool

13 Suction cup N/A All Common tool

14 Hexagonal socket (for VGA ) H5 mm or 4.8 mm ThinkCentre/Tiny Common tool

15 Hexagonal socket (for H8 mm ThinkCentre/Tiny Common tool

Tiny antenna)

16 Silicone grease for CPU or heatsink N/A All Consumable

repairing

17 Polyamide tape N/A All Consumable

18 Mylar tape N/A All Consumable

19 Eraser N/A All Consumable

20 Electrical tape N/A All Consumable

21 Double sided tape N/A All Consumable

22 Conductive tape N/A All Consumable

23 Cleaning pads/wipes N/A All Consumable

44 M70q Gen 3 / M80q Gen 3 / M90q Gen 3 Hardware Maintenance Manual

 No. Tool name Specific Product scope Tool type

24 Heat gun N/A All Special tool

25 Brown brush 25 mm to 35 mm wide All Special tool

Note: The silicone grease can be applied to the surfaces of the microprocessor and heat sink to eliminate air
gaps. For parts with silicone grease applied, it is suggested that you apply new grease during the installation.

Major FRUs and CRUs

Your computer contains the following types of CRUs and FRUs:
• Self-service CRUs: Refer to parts that can be installed or replaced easily by customer themselves or by
trained service technicians at an additional cost.
• Optional-service CRUs: Refer to parts that can be installed or replaced by customers with a greater skill
level. Trained service technicians can also provide service to install or replace the parts under the type of
warranty designated for the customer’s machine.
• FRUs: Refer to parts that must be installed or replaced only by trained service technicians. If customers
choose to replace the FRUs by themselves, the product warranty might be affected.

Chapter 6. Hardware removal and installation 45

M70q Gen 3

Number Description Self-service CRU Optional-service CRU

1 Computer cover Yes No

2 Heat sink No No
3 System fan No Yes

4 Type-1 internal speaker Yes No

46 M70q Gen 3 / M80q Gen 3 / M90q Gen 3 Hardware Maintenance Manual

Number Description Self-service CRU Optional-service CRU
5 Type-2 internal speaker Yes No
6 Antenna bracket No No
7 Wi-Fi card* No Yes
8 Wi-Fi card shield* No Yes
9 Memory module Yes No

10 Computer chassis No No

11 M.2 solid-state drive* Yes No

12 Bottom cover Yes No
13 Front Wi-Fi antenna* No No
14 Rear Wi-Fi antenna cable* No No
15 External Wi-Fi antenna* Yes No
16 I/O board* No No
17 Hard disk drive cable* No No
18 Hard disk drive* No Yes
19 Hard disk drive bracket* No Yes
20 System board No No

21 Microprocessor No No
22 Dust shield* Yes No
23 Thumb screw Yes No
a ac power adapter Yes No

b Type-1 power adapter bracket* Yes No

c Type-2 power adapter bracket* Yes No

d Power cord Yes No

e Vertical stand* Yes No
f Keyboard* Yes No
g Mouse* Yes No
h External optical drive box* Yes No

i VESA® mount bracket* Yes No

j External optical drive* Yes No

Chapter 6. Hardware removal and installation 47

M80q Gen 3

Number Description Self-service CRU Optional-service CRU

1 Computer cover Yes No

2 Heat sink No No
3 System fan No Yes

4 Type-1 internal speaker Yes No

48 M70q Gen 3 / M80q Gen 3 / M90q Gen 3 Hardware Maintenance Manual

Number Description Self-service CRU Optional-service CRU
5 Type-2 internal speaker Yes No
6 Antenna bracket No No
7 Wi-Fi card* No Yes
8 Wi-Fi card shield* No Yes
9 Memory module Yes No

10 Computer chassis No No

11 M.2 solid-state drive* Yes No

12 Bottom cover Yes No
13 Front Wi-Fi antenna* No No
14 Rear Wi-Fi antenna cable* No No
15 External Wi-Fi antenna* Yes No
16 I/O board* No No
17 Hard disk drive cable* No No
18 Hard disk drive* No Yes
19 Hard disk drive bracket* No Yes
20 System board No No

21 Microprocessor No No
22 Dust shield* Yes No
23 Thumb screw Yes No
a ac power adapter Yes No

b Type-1 power adapter bracket* Yes No

c Type-2 power adapter bracket* Yes No

d Power cord Yes No

e Vertical stand* Yes No
f Keyboard* Yes No
g Mouse* Yes No
h External optical drive box* Yes No

i VESA® mount bracket* Yes No

j External optical drive* Yes No

Chapter 6. Hardware removal and installation 49

M90q Gen 3

Number Description Self-service CRU Optional-service CRU

1 Computer cover Yes No

2 Dust shield* Yes No

3 Type-1 system fan No Yes

4 Type-2 system fan No Yes

5 Type-1 heat sink No No

6 Type-2 heat sink No No

50 M70q Gen 3 / M80q Gen 3 / M90q Gen 3 Hardware Maintenance Manual

 Number Description Self-service CRU Optional-service CRU
7 Microprocessor No No
8 System board No No

9 Type-1 internal speaker Yes No

10 Type-2 internal speaker Yes No

11 Antenna bracket No No
12 Wi-Fi card* No Yes
13 Wi-Fi card shield* No Yes
14 Memory module Yes No
15 M.2 solid-state drive* Yes No
16 Computer chassis No No

17 Bottom cover Yes No

18 I/O bracket* No No
19 Front Wi-Fi antenna* No No
20 Rear Wi-Fi antenna cable* No No
21 External Wi-Fi antenna* Yes No
22 PCIe converter* No No
23 PCIe card* No No
24 PCIe bracket* No No
25 I/O board* No No
26 Thumb screw Yes No
27 Hard disk drive cable* No No
28 Hard disk drive* No Yes
29 Hard disk drive bracket* No Yes
a Type-1 power adapter bracket* Yes No

b Type-2 power adapter bracket* Yes No

c ac power adapter Yes No

d Power cord Yes No

e Vertical stand* Yes No
f Keyboard* Yes No
g Mouse* Yes No
h VESA® mount bracket* Yes No
i External optical drive box* Yes No

j External optical drive* Yes No

For detailed FRU and CRU information, such as the FRU part numbers and supported computer models, go
to:
http://www.lenovo.com/serviceparts-lookup

Chapter 6. Hardware removal and installation 51

52 M70q Gen 3 / M80q Gen 3 / M90q Gen 3 Hardware Maintenance Manual
System board
M70q Gen 3

Chapter 6. Hardware removal and installation 53

 1 Clear CMOS 2 I/O board connectors

3 Microprocessor socket 4 Coin-cell battery

5 ThinkCentre LED connector 6 Internal speaker connector

7 System fan connector 8 SATA connector for hard disk drive

9 Cover presence switch connector (intrusion switch 10 M.2 Wi-Fi card slot
connector)

11 PCH 12 M.2 solid-state drive slot

13 Memory slot (DIMM2) 14 Memory slot (DIMM1)

54 M70q Gen 3 / M80q Gen 3 / M90q Gen 3 Hardware Maintenance Manual

M80q Gen 3

1 Clear CMOS 2 I/O board connectors

3 Microprocessor socket 4 Coin-cell battery

5 ThinkCentre LED connector 6 Internal speaker connector

Chapter 6. Hardware removal and installation 55

 7 System fan connector 8 SATA connector for hard disk drive

9 Cover presence switch connector (intrusion switch 10 M.2 Wi-Fi card slot
connector)

11 PCH 12 M.2 solid-state drive slot(SSD1)

13 M.2 solid-state drive slot(SSD2) 14 Memory slot (DIMM2)

15 Memory slot (DIMM1)

56 M70q Gen 3 / M80q Gen 3 / M90q Gen 3 Hardware Maintenance Manual

M90q Gen 3

1 Clear CMOS 2 I/O board connector

3 Microprocessor socket 4 PCH

5 Coin-cell battery 6 ThinkCentre LED connector

Chapter 6. Hardware removal and installation 57

 7 Internal speaker connector 8 System fan connector

9 SATA connector for hard disk drive 10 Cover presence switch connector (intrusion switch
connector)

11 M.2 Wi-Fi card slot 12 PCIe slot

13 M.2 solid-state drive slot (SSD1) 14 M.2 solid-state drive slot (SSD2)

15 Memory slot (DIMM2) 16 Memory slot (DIMM1)

Removing and installing hardware

This section provides instructions on how to remove and install hardware for your computer.

Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter
1 “Important safety information” on page 1.

External options
You can connect external options to your computer, such as external speakers, a printer, or a scanner. For
some external options, you must install additional software in addition to making the physical connection.
When installing an external option, see Chapter 3 “Product overview” on page 29 to identify the required
connector. Then, use the instructions that come with the option to help you make the connection and install
any required software or device drivers.

Power adapter and power cord

Prerequisite
Before you start, read Generic Safety and Compliance Notices, and print the following instructions.

For access, do the following:

1. Turn off the computer and remove all connected devices and cables.
2. Disconnect the computer from ac power and all connected cables.

58 M70q Gen 3 / M80q Gen 3 / M90q Gen 3 Hardware Maintenance Manual

Removal steps

Power adapter bracket

Prerequisite
Before you start, read Generic Safety and Compliance Notices, and print the following instructions.

For access, do the following:

1. Turn off the computer and remove all connected devices and cables.
2. Disconnect the computer from ac power and all connected cables.

Replacement procedure
• Type-1

Chapter 6. Hardware removal and installation 59

60 M70q Gen 3 / M80q Gen 3 / M90q Gen 3 Hardware Maintenance Manual
• Type-2

Chapter 6. Hardware removal and installation 61

62 M70q Gen 3 / M80q Gen 3 / M90q Gen 3 Hardware Maintenance Manual
Chapter 6. Hardware removal and installation 63
VESA mount bracket

Prerequisite
Before you start, read Generic Safety and Compliance Notices, and print the following instructions.

For access, do the following:

1. Turn off the computer and remove all connected devices and cables.
2. Disconnect the computer from ac power and all connected cables.

64 M70q Gen 3 / M80q Gen 3 / M90q Gen 3 Hardware Maintenance Manual

Removal steps

Vertical stand

Prerequisite
Before you start, read Generic Safety and Compliance Notices, and print the following instructions.

For access, do the following:

1. Turn off the computer and remove all connected devices and cables.
2. Disconnect the computer from ac power and all connected cables.

Removal step

Chapter 6. Hardware removal and installation 65

External Wi-Fi antenna

Prerequisite
Before you start, read Generic Safety and Compliance Notices, and print the following instructions.

For access, do the following:

1. Turn off the computer and remove all connected devices and cables.
2. Disconnect the computer from ac power and all connected cables.

Removal steps

External optical drive box and external optical drive

Prerequisite
Before you start, read Generic Safety and Compliance Notices, and print the following instructions.

For access, do the following:

1. Turn off the computer and remove all connected devices and cables.
2. Disconnect the computer from ac power and all connected cables.

66 M70q Gen 3 / M80q Gen 3 / M90q Gen 3 Hardware Maintenance Manual

Replacement procedure

Chapter 6. Hardware removal and installation 67

Dust shield

Prerequisite
Before you start, read Generic Safety and Compliance Notices, and print the following instructions.

For access, do the following:

1. Turn off the computer and remove all connected devices and cables.
2. Disconnect the computer from ac power and all connected cables.

68 M70q Gen 3 / M80q Gen 3 / M90q Gen 3 Hardware Maintenance Manual

Removal step

Computer cover

Prerequisite
Before you start, read Generic Safety and Compliance Notices, and print the following instructions.

For access, do the following:

1. Turn off the computer and remove all connected devices and cables.
2. Disconnect the computer from ac power and all connected cables.
3. Unlock any locking device that secures the computer cover.
4. Remove these parts, if any:
• “Power adapter bracket” on page 59
• “VESA mount bracket” on page 64
• “Vertical stand” on page 65
• “External Wi-Fi antenna” on page 66
• “External optical drive box and external optical drive” on page 66

Chapter 6. Hardware removal and installation 69

Removal steps

Hard disk drive and hard disk drive bracket

Prerequisite
Before you start, read Generic Safety and Compliance Notices, and print the following instructions.

Attention: The internal storage drive is sensitive. Inappropriate handling might cause damage and
permanent loss of data. When handling the internal storage drive, observe the following guidelines:
• Replace the internal storage drive only for upgrade or repair. The internal storage drive is not designed for
frequent changes or replacement.
• Before replacing the internal storage drive, make a backup copy of all the data that you want to keep.
• Do not touch the contact edge of the internal storage drive. Otherwise, the internal storage drive might get
damaged.
• Do not apply pressure to the internal storage drive.
• Do not make the internal storage drive subject to physical shocks or vibration. Put the internal storage
drive on a soft material, such as cloth, to absorb physical shocks.

For access, do the following:

1. Remove the computer cover. See “Computer cover” on page 69.
2. Disconnect the hard disk drive cable from the hard disk drive.

70 M70q Gen 3 / M80q Gen 3 / M90q Gen 3 Hardware Maintenance Manual

Replacement procedure

Chapter 6. Hardware removal and installation 71

PCIe card and PCIe converter (only for M90q Gen 3)

Prerequisite
Before you start, read Generic Safety and Compliance Notices, and print the following instructions.

For access, remove the computer cover. See “Computer cover” on page 69.

72 M70q Gen 3 / M80q Gen 3 / M90q Gen 3 Hardware Maintenance Manual

Replacement procedure

Chapter 6. Hardware removal and installation 73

74 M70q Gen 3 / M80q Gen 3 / M90q Gen 3 Hardware Maintenance Manual
Internal speaker

Prerequisite
Before you start, read Generic Safety and Compliance Notices, and print the following instructions.

For access, do the following:

1. Remove the computer cover. See “Computer cover” on page 69.
2. Disconnect the internal speaker cable from the internal speaker connector on the system board.

Removal steps
• Type-1

• Type-2

Chapter 6. Hardware removal and installation 75

System fan

Prerequisite
Before you start, read Generic Safety and Compliance Notices, and print the following instructions.

For access, do the following:

1. Remove the computer cover. See “Computer cover” on page 69.
2. Remove the internal speaker. See “Internal speaker” on page 75.
3. Remove the ThinkCentre LED bracket with the LED.

4. Disconnect the system fan cable from the system fan connector on the system board.

Replacement procedure
• Type-1

76 M70q Gen 3 / M80q Gen 3 / M90q Gen 3 Hardware Maintenance Manual

• Type-2 (only for M90q Gen 3)

Chapter 6. Hardware removal and installation 77

Wi-Fi card and Wi-Fi card shield

Prerequisite
Before you start, read Generic Safety and Compliance Notices, and print the following instructions.

For access, remove the following parts in order, if any:

• “Computer cover” on page 69.
• “Hard disk drive and hard disk drive bracket” on page 70.

Removal steps

Note: While installing, ensure that you connect the gray cable to the connector labeled 1 (auxiliary) and the
black cable to connector labeled 2 (main) on the card.

Bottom cover

Prerequisite
Before you start, read Generic Safety and Compliance Notices, and print the following instructions.

For access, do the following:

78 M70q Gen 3 / M80q Gen 3 / M90q Gen 3 Hardware Maintenance Manual

• Remove the computer cover. See “Computer cover” on page 69.
• Turn over the computer so that the bottom cover is facing up.

Replacement procedure

M.2 solid-state drive

Prerequisite
Before you start, read Generic Safety and Compliance Notices, and print the following instructions.

Attention: The M.2 solid-state drive is sensitive. Inappropriate handling might cause damage and
permanent loss of data. When handling the M.2 solid-state drive, observe the following guidelines:
• Replace the M.2 solid-state drive only for upgrade or repair. The M.2 solid-state drive is not designed for
frequent changes or replacement.
• Before replacing the M.2 solid-state drive, make a backup copy of all the data that you want to keep.
• Do not touch the contact edge of the M.2 solid-state drive. Otherwise, the M.2 solid-state drive might get
damaged.
• Do not apply pressure to the M.2 solid-state drive.
• Do not make the M.2 solid-state drive subject to physical shocks or vibration. Put the M.2 solid-state drive
on a soft material, such as cloth, to absorb physical shocks.

For access, remove the following parts in order:

• “Computer cover” on page 69.

Chapter 6. Hardware removal and installation 79

• “Bottom cover” on page 78.

Removal steps

Memory module

Prerequisite
Before you start, read Generic Safety and Compliance Notices, and print the following instructions.

Ensure that you follow the installation order for memory modules shown in the following illustration.

For access, remove the following parts in order:

80 M70q Gen 3 / M80q Gen 3 / M90q Gen 3 Hardware Maintenance Manual

• “Computer cover” on page 69.
• “Bottom cover” on page 78.

Replacement procedure

Chapter 6. Hardware removal and installation 81

Rear Wi-Fi antenna cable

Prerequisite
Before you start, read Generic Safety and Compliance Notices, and print the following instructions.

For access, remove the following parts in order, if any:

• “Computer cover” on page 69.
• “Hard disk drive and hard disk drive bracket” on page 70.
• “PCIe card and PCIe converter (only for M90q Gen 3)” on page 72.
• “Wi-Fi card and Wi-Fi card shield” on page 78.

Removal steps

Front Wi-Fi antenna

Prerequisite
Before you start, read Generic Safety and Compliance Notices, and print the following instructions.

For access, remove the following parts in order, if any:

• “Computer cover” on page 69.
• “Hard disk drive and hard disk drive bracket” on page 70.
• “PCIe card and PCIe converter (only for M90q Gen 3)” on page 72.
• “Wi-Fi card and Wi-Fi card shield” on page 78.

Replacement procedure

82 M70q Gen 3 / M80q Gen 3 / M90q Gen 3 Hardware Maintenance Manual

Antenna bracket

Prerequisite
Before you start, read Generic Safety and Compliance Notices, and print the following instructions.

For access, remove the following parts in order, if any:

• “Computer cover” on page 69.
• “Hard disk drive and hard disk drive bracket” on page 70.
• “PCIe card and PCIe converter (only for M90q Gen 3)” on page 72.
• “Wi-Fi card and Wi-Fi card shield” on page 78.
• “Front Wi-Fi antenna” on page 82.

Removal steps

I/O bracket (for M90q Gen 3 only)

Prerequisite
Before you start, read Generic Safety and Compliance Notices, and print the following instructions.

For access, remove the computer cover. See “Computer cover” on page 69.

Chapter 6. Hardware removal and installation 83

Removal steps

I/O board

Prerequisite
Before you start, read Generic Safety and Compliance Notices, and print the following instructions.

For access, remove the following parts in order, if any:

• “Computer cover” on page 69.
• “Hard disk drive and hard disk drive bracket” on page 70.
• “PCIe card and PCIe converter (only for M90q Gen 3)” on page 72.

Removal steps
Note: Depending on the model, the I/O board might look differently from illustration below.

84 M70q Gen 3 / M80q Gen 3 / M90q Gen 3 Hardware Maintenance Manual

Heat sink

Prerequisite
Before you start, read Generic Safety and Compliance Notices, and print the following instructions.

The heat sink might be very hot. Before you open the computer cover, turn off the computer and wait several
minutes until the computer is cool.

For access, remove the following parts in order, if any:

• “Computer cover” on page 69.
• “Hard disk drive and hard disk drive bracket” on page 70.
• “PCIe card and PCIe converter (only for M90q Gen 3)” on page 72.
• “Internal speaker” on page 75.
• “System fan” on page 76.

Removal steps
• Type-1

• Type-2 (only for M90q Gen 3)

Chapter 6. Hardware removal and installation 85

Microprocessor

Prerequisite
Before you start, read Generic Safety and Compliance Notices, and print the following instructions.

The heat sink might be very hot. Before you open the computer cover, turn off the computer and wait several
minutes until the computer is cool.

For access, remove the following parts in order, if any:

• “Computer cover” on page 69.
• “Hard disk drive and hard disk drive bracket” on page 70.
• “PCIe card and PCIe converter (only for M90q Gen 3)” on page 72.
• “Internal speaker” on page 75.
• “System fan” on page 76.
• “Heat sink” on page 85.

Removal steps
Notes:
• Your microprocessor and socket might look different from the one illustrated.
• Touch only the edges of the microprocessor. Do not touch the thermal grease on the top. Do not touch
the gold contacts on the bottom.
• Do not drop anything onto the microprocessor socket while it is exposed. The socket pins must be kept
as clean as possible.

86 M70q Gen 3 / M80q Gen 3 / M90q Gen 3 Hardware Maintenance Manual

System board

Prerequisite
Before you start, read Generic Safety and Compliance Notices, and print the following instructions.

The heat sink and microprocessor might be very hot. Before you open the computer cover, turn off the
computer and wait several minutes until the computer is cool.

Notes:
• Your microprocessor sockets and socket covers might look slightly different from the illustrations in this
topic.
• Do not touch the pins on the microprocessor socket or the gold contacts on the microprocessor.

For access, remove the following parts in order, if any:

• “Computer cover” on page 69.
• “Hard disk drive and hard disk drive bracket” on page 70.
• “PCIe card and PCIe converter (only for M90q Gen 3)” on page 72.
• “Internal speaker” on page 75.
• “System fan” on page 76.
• “Wi-Fi card and Wi-Fi card shield” on page 78.
• “Bottom cover” on page 78.

Chapter 6. Hardware removal and installation 87

• “M.2 solid-state drive” on page 79.
• “Memory module” on page 80.
• “Rear Wi-Fi antenna cable” on page 82.
• “Front Wi-Fi antenna” on page 82.
• “Antenna bracket” on page 83.
• “Heat sink” on page 85.
• “Microprocessor” on page 86.

Removal steps
1. Record the cable routing and cable connections, and then disconnect all cables from the system board.
See “System board” on page 53.
2. Remove the following screws that secure the system board, and then carefully lift the system board out
of the chassis.

Note: Carefully handle the system board by its edges.

• M70q Gen 3 and M80q Gen 3

• M90q Gen 3

88 M70q Gen 3 / M80q Gen 3 / M90q Gen 3 Hardware Maintenance Manual

The failing system board must be returned with a microprocessor socket cover to protect the pins during
shipping and handling.

Chapter 6. Hardware removal and installation 89

90 M70q Gen 3 / M80q Gen 3 / M90q Gen 3 Hardware Maintenance Manual
Chapter 7. Notices and trademarks
Notices
Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult
your local Lenovo representative for information on the products and services currently available in your
area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that
Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service
that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user's
responsibility to evaluate and verify the operation of any other product, program, or service.

Lenovo may have patents or pending patent programs covering subject matter described in this document.
The furnishing of this document does not give you any license to these patents. You can send license
inquiries, in writing, to:
Lenovo (United States), Inc.
8001 Development Drive
Morrisville, NC 27560
U.S.A.
Attention: Lenovo Director of Licensing

LENOVO PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow
disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to
you.

Changes are made periodically to the information herein; these changes will be incorporated in new editions
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products and software programs described in the manuals included with your computer, and the content of
the manual, at any time without additional notice.

The software interface and function and hardware configuration described in the manuals included with your
computer might not match exactly the actual configuration of the computer that you purchase. For the
configuration of the product, refer to the related contract (if any) or product packing list, or consult the
distributor for the product sales. Lenovo may use or distribute any of the information you supply in any way it
believes appropriate without incurring any obligation to you.

The products described in this document are not intended for use in implantation or other life support
applications where malfunction may result in injury or death to persons. The information contained in this
document does not affect or change Lenovo product specifications or warranties. Nothing in this document
shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or
third parties. All information contained in this document was obtained in specific environments and is
presented as an illustration. The result obtained in other operating environments may vary.

Lenovo may use or distribute any of the information you supply in any way it believes appropriate without
incurring any obligation to you.

Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in
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materials for this Lenovo product, and use of those Web sites is at your own risk.

Any performance data contained herein was determined in a controlled environment. Therefore, the result
obtained in other operating environments may vary significantly. Some measurements may have been made

© Copyright Lenovo 2022, 2024 91

on development-level systems and there is no guarantee that these measurements will be the same on
generally available systems. Furthermore, some measurements may have been estimated through
extrapolation. Actual results may vary. Users of this document should verify the applicable data for their
specific environment.

This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux
agreement(s) which may accompany software included with this product. Lenovo may update this document
at any time without notice.

For the latest information or any questions or comments, contact or visit the Lenovo Web site:
https://pcsupport.lenovo.com

Trademarks
LENOVO, LENOVO logo, THINKCENTRE, and THINKCENTRE logo are trademarks of Lenovo. Intel is a
trademark of Intel Corporation or its subsidiaries in the U.S. and/or other countries. Microsoft, Windows, and
Cortana are trademarks of the Microsoft group of companies. DisplayPort and VESA are trademarks of the
Video Electronics Standards Association. The terms HDMI and HDMI High-Definition Multimedia Interface
are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.
Wi-Fi is a registered trademark of Wi-Fi Alliance. USB-C is a registered trademark of USB Implementers
Forum. All other trademarks are the property of their respective owners.

92 M70q Gen 3 / M80q Gen 3 / M90q Gen 3 Hardware Maintenance Manual