MAMADZAMIR MAMADZAMIROV
Phone: +992 50 161 13 12
E-mail:
[email protected] Mayakovsky Str 20, apt 47
Date of birth: 15.10.2000
OBJECTIVE
To obtain a position that will enable me to use my strong organizational skills, educational background, and
ability to work well with people to enable first-rate customer service management where my experience
can be utilized to improve customer satisfaction
PROFESSIONAL EXPERIENCE
Atlas Hotel, Dushanbe, Tajikistan September 2021 – May 2022
Front Office Agent
• Creating reservations, updating availabilities and arrivals reconciliation with all the portals
• Dealing with guest’s queries, in person and over the phone
• Carrying out financial tasks, including acceptance of payments through PDQ machine and cash
• Arranging taxi services for pick-up and drop-offs of hotel clients
• Updating various hotel booking websites
• Carrying out administrative tasks including emails, telephone, filing and data entry
• Ensuring all duties are carried out in an efficient and professional manner on a daily basis
Rumi Hotel and Residents, Dushanbe, Tajikistan June 2022- till present
Office Manager
• Creating reservations, updating availabilities and arrivals reconciliation with all the portals
• Dealing with guest’s queries, in person and over the phone
• Carrying out financial tasks, including acceptance of payments through PDQ machine and cash
• Arranging taxi services for pick-up and drop-offs of hotel clients
• Updating various hotel booking websites
• Carrying out administrative tasks including emails, telephone, filing and data entry
Mamadzamir Mamadzamirov Page 1 of 2
Center Dushanbe, Tajikistan September 2018- May 2021
Front Office Agent
• Creating reservations, updating availabilities and arrivals reconciliation with all the portals
• Dealing with guest’s queries, in person and over the phone
• Carrying out financial tasks, including acceptance of payments through PDQ machine and cash
• Arranging taxi services for pick-up and drop-offs of hotel clients
• Updating various hotel booking websites
• Carrying out administrative tasks including emails, telephone, filing and data entry
• Ensuring all duties are carried out in an efficient and professional manner on a daily basis for
EDUCATION
• Russian- Tajik (Slavonic) University, Dushanbe, Tajikistan
Faculty of History and International Relations, Bachelor of History September 2018 – June 2022
Completed High School Diploma
• High school №19, GBAO, Tajikistan September 2007- May 2018
Completed High School Diploma
OTHER
• Languages: English, Russian, Tajik(native)
• Skilled with Microsoft Office, Windows, Internet & Email, installing software.
• Skilled with Opera Express, Brilliant and eZee FrontDesk property management system.
References available upon request
