How to Install TGT SINT Linux V3.3.

1
CURRENT

Image referenced in this Document:

Download link: [PRO] Ubuntu 22.04 x64 TGT- SINT - v3.3.1.iso Please, use a ftp client, most web browsers
(Safari, Edge, Chrome...) do not support the link.*1
MD5 Sum: C5A7BBBB1C871937CAB9D0F2290FD31E
OS: GNU-Linux Ubuntu 22.04 LTS (Jammy Jellyfish).
Supported services: Linux TGT SINT Station

Additional software required for this procedure:

Download link: Win32DiskImager.exe

MD5 Sum: be92e76baabc97b3f093ff734dd3f75b

*1: Read "Configure Filezilla to access itxftp.inditex.com".

Read "How to create the installation media" thoroughly, to learn how to download and create the USB.

Use the latest image available, older versions are not supported.

REVISION HISTORY

V1.2: Added new FAQ and prerequisites about AD account.

V1.1: Fixed link to “How to create installation media”.
V1.0: Initial document.
INDEX
1 INDEX
2 Installation Prerequisites.
3 TGT Connections and Peripherals.
4 Installation Process.
5 If the device is a SINT Station:
6 Managing issues during installation.
6.1 Failed Installations.
6.2 How To solve Network Issues
7 FAQs
8 System Preparations
8.1 How to create the installation media.
8.2 TGT BIOS Configurations.
8.3 How to change the S/N and model stored on BIOS.

Installation Prerequisites.
If de device is reused, is necessary to delete the AD account al least 15 minutos before installation.
Bootable USB with the Linux TGT image. If you don't have one, follow "How to create the Installation media for Linux images" procedure
to create it.
Same Serial Number and Model on the BIOS and the external label.
Hardware supported:

Toshiba 6140-A3R

6140-14C,E4C

6200-10C,103

4818-T10, ET1

6201-25C

6201-26C

6201-295

Diebold Beetle A1250

Network connectivity

Store must be in Inditex network (Direct or through a Blackbox). This image cannot be used in Stores using the Juniper Solution.
Connectivity to regional datacenters.
TGT Connections and Peripherals.
Where to connect the peripherals.

Toshiba Diebold

6140-A3R 6140-14C 4818-T10/ET1 6200-10C 6201-25C/26C/295 Beetle A1250

Zebra Printer USB

A 5 1 6 A 3

RFID Reader USB

B 6 2 7 B 4

Mouse USB Any Free Port

Keyboard USB Any Free Port

Barcode Scanner USB Any Free Port

Network RJ45
D 7

Port Replicator Head Unit USB- C - - - - - -

Replicator - - - - - -

Back views of TGT systems.

6140-14C 6140-A3R/E3R/E30/A30

4818-T10, ET1 6200-10C/103

6201-25C/26C/295 Beetle A1250

If all USB ports are occupied during the installation,

feel free to disconnect the one that is most
convenient for you.
 The RJ45 ports marked with red crosses on Toshiba models are Serial RS232 ports. Never connect a Network cable on them.

Installation Process.
Configure BIOS as in TGT BIOS Configuration.
Key to bring up the Boot Menu
Boot from the USB Installation Media.
6140-A3R F7 6200-10C,103 f7

6140-14C,E4C F7 6210-25C F7

4818-T10, ET1 F11 6201-26C F7

6201-295 F7 Beetle A1250 F10

Once the computer boots from the USB, you will see a black screen with three options:
Boot from Hard Disk (Default option)
Install Ubuntu-22.04-tgt-sint-linux v.3.3.1-amd64.
Failsafe – Install Ubuntu-22.04-tgt-sint-linux-v3.3.1-amd64.
Select Install Ubuntu-22.04-tgt-v3.3.1-amd64, and press enter, to start the installation
process.

The Ubuntu-22.04-tgt-sint-linux-v3.3.1-amd64.raw image will be loaded to the system disk.

The installer will requests you to press YES to reboot. Since the tactile screen is not installed
yet, you will have to press [Enter] in the keyboard.

The previous step performs a reboot. You can now remove the USB.

The Testing Setup Screen will allow you to check that the connectivity is ok.
Pay special attention to the "Tiendasnet" , "LDAP Server" and "AD Account" checks (1) The
result must be OK, otherwise, network must be troubleshooted first.
Click Next (2).
Fill-in the Store Number(1) in the TGT Settings screen and press [Search] (2).
All the remaining fields will be completed automatically (3).
Press Next. (4)

IMPORTANT

Make sure all necessary peripherals are connected to TGT.

The script will proceed to configure the device.

Once finished, the Reboot (1) button will be activated.
If there is an error, the Log text can be scrolled to identify where it failed.
Press Reboot (1).

The TGT Home will be opened ready to be used.

The background image and logo will vary across brands.
Select the Section.

If no printers were connected during the installation, or if the printer requires replacement:
Press CTLR+ALT+SHIFT+P .
Press Enter to close the shell.
If the device is a SINT Station:
Once the installation is finished, it is necessary to check all peripherals.
Search in the appropriate section, OPERACIONES (1).
The .39 SINT application will appear (2). Tap on it.

Tap on Log in.

Press CTLR+SPACE BAR .

Tap on each test to check the devices:
Multi function printers.
Zebra printer.
RFID connection.
Managing issues during installation.
Failed Installations.
If you get any error during the installation process, please check the "FAQ" and "Troubleshooting" sections at the end of this document to find specific
solutions.

Read the Common Installation Issues and FAQ sections thoroughly, you may find the solution to the issue you are facing. If that does not help you,
our better option is to approach the installation in a methodical way. Repeat the installation process as explained below:

First failure: Retry the process from the very beginning, checking network, hardware, etc...
Second failure: Get all info that may be relevant (you can attach images or videos of the error if necessary) and contact the Support team.

(Rev. 1)

How To solve Network Issues

Network connectivity is a complex matter. The root cause of a connectivity issue can be defective hardware, wrong connections, software errors
or misconfigurations and even the ISP. Being able to swiftly understand and solve a connectivity issue, is key to an effective technical intervention.

If you had changed the motherboard / Network card in a store with Black Box (Aruba 7010 or 7030), you must communicate
the MAC of the new mainboard to Helpdesk before installing the System Image.

Identifying hardware failures on the network card / motherboard.

(Rev. 6)

Identify Connectivity Issues.

The first indicator of a network issue, is the purple TGT screen staying for too long. If this screen
stays for more than 20 seconds, chances are there are network problems.
No Link:
If you wait until the timeout, you will see the Testing Setup screen. If the link is down, a
series of errors will appear.
Scroll down, if you confirm there is no link, follow How To solve Network Issues

Link OK, No connectivity to Inditex Servers:

If the ethernet link is up, but there is no connectivity to Inditex servers, The TGT splash
screen will not stay for too long, and you will see a popup stating Checks Failed on the Testi
ng Setup screen.
Make sure there is no issue in the Internet connection of the store, other devices should be
affected.
If the Internet connection is ok, confirm, with the Support team, that the MAC of the device is
properly registered on ClearPass with the appropriate role.

If you need to change a motherboard, or swap the complete system in a BlackBox equipped store, call Helpdesk
before doing anything else and provide them the MAC so they can add it to ClearPass.
FAQs
A message on the screen says: "AD Account: KO, Already exists. Please, delete it and try again.
The installation will stop, it is necessary to delete the account in AD at least 15 minutes before the installation.

In which cases should the system be reinstalled?

Only by request of the support teams.

If you have to replace a faulty C: drive, request authorization before starting the installation.

Are all USB flash drives valid for this procedure?

NO. Only high-quality ones are advised (SanDisk, Samsung, Kingston…) with at least 16Gb (Maximum of 32Gb for the 6140-A3R and
derivatives).

Even some "top branded" USB flash drives may fail to install, due to the chipset used.

The system has no connection to the network. Can I install anyway?

Only burning the image to disk can be performed without Network, the remaining steps require network connection.

I have changed the motherboard. Can I install without additional preparations?

NO.

The SN stored on the bios must be changed to the one on the external label. Follow How to change the S/N and model stored on BIOS.

The new MAC address needs to be added to ClearPass for the device to have full access to the network. Call Support and provide them the
new MAC address.

The BIOS SN does not match the label. Can I install without changing it?
NO. The SN stored on the bios is crucial to identify the machine. Follow How to change the S/N and model stored on BIOS to fix the issue.

Can I install the Linux image in stores which connect through Juniper VPN?
No, This image can only be installed in stores inside Inditex's network or which connect through a Blackbox.

A message on the screen says: "Install tests Failed, Please Check the Network connectivity of
the TGT".
There are network issues, Troubleshoot the network as on How to Solve Network Issues.

A message on the screen says: "Setup Failed".

The setup was unable to configure the device, usually due to network issues, Troubleshoot the network as on How to Solve Network Issues.

The screen of the Toshiba 6140-A3R (or variants) shows a scrambled image with white
background and black vertical lines.
This is caused by the BIOS not being configured in UEFI mode in the "Advanced Boot Setting" menu. Please, configure BIOS settings as
per TGT BIOS Configuration.

(Rev. 5)
System Preparations
How to create the installation media.

Download The Image.

The first section of the installation guide contains the links and MD5 sums of the image and aditional
software. Click on the download links to download them with the browser, or copy the hyperlink to use
them on a FTP client.

You will need to use the appropriate user/password to access the FTP, which was shared through CyberArk with the respective managers or
authorized personnel. Read Access and use of CyberArk to know how to use it.

Verify the Image Integrity.

After Downloading the image, you will have to check the integrity of the downloaded file using the Microsoft File Checksum Integrity Verifier
(Windows-KB841290-x86-ENU.exe) which can be downloaded from the Tools folder on the Inditex ftp (ftp://itxftp.inditex.com/Tools/Microsoft%
20FCIV/Windows-KB841290-x86-ENU.exe)

Follow these steps once you have downloaded the Microsoft File Checksum Integrity Verifier (Hereafter FCIV) to extract the tool.

Browse to the folder where you have downloaded the tool.

Double-click over Windows-KB841290-x86-ENU.exe
Read & accept the EULA to be able to extract FCIV.
In the following window, press "Browse".
Select the same directory where the file to be verified is located and press "OK"
Press "OK" again, to extract the files.

To simplify the instructions, we will assume that you have extracted FCIV to the same directory where the file to be verified is located.

Navigate to the folder that contains the image file that you want to verify.
Once there, hold down your Shift key while right-clicking on any empty space in the folder. In the resulting menu, select the Open
command window here or Open PowerShell window here depending on what is available in your PC.
Run one of the following two commands depending on whether you use Command Prompt or PowerShell.

Command Prompt: fciv.exe [File To Be Verified]

PowerShell: .\fciv.exe "[File To Be Verified]"
FCIV will check the MD5 sum of the file and display it on the screen.

Check that the sum matches the one at the top of the Installation Guide. If It matches, proceed to the next step, if not, download the file again.

Burning the raw file to the USB Key.

Extract the image file contained in the downloaded ZIP to a known folder of your system, you will have to burn it to a USB flash drive using
the provided Win32DiskImager.

Pay special attention when selecting the destination drive, disk drive names may be different in your setup and this procedure will erase all
the information stored in the disk.

Open Win32DiskImager and follow these steps:

Click on the folder button, change the filter to browse for all the file extensions (*.*) and
select the image (.raw or .iso) file that you have previously downloaded.
Check that the image file was properly added to the "Image File" field.
Select the "Device" letter corresponding to USB flash drive.
Press "Write" and if everything is ok, confirm the warning dialog to start burning the image.

Wait until the progress bar reaches 100%.

Once done, a popup window will tell that the process has finished, accept it and extract the
pendrive from the USB port.
Once the image is created, windows will not recognice the USB drive format so ut
will prompt a window telling the USB drive needs to be formatted. Ignore this
message.
TGT BIOS Configurations.

The keys to navigate the BIOS are listed at the bottom or at the right of every screen depending of the model.

The following BIOS configurations are all mandatory, you must setup each item as specified.

[ TCx Wave 6140-A3R ] [ TCx Wave 6140-14C ] [ TCx800 6200-10C ] [ 4818-T10/ET1 ] [ TCx810 6201-25C/26C/295 ] [ Beetle A1250 ]

TCx Wave 6140-A3R

How to enter the BIOS.

When the "TOSHIBA" logo apears, tap

over "Setup" at the top-left of the tactile
screen.

BIOS Navigation.

Reset BIOS to defaults.

Press <F3>
Select [Yes].
Press <Enter>

Never reset the BIOS to defaults with the USB plugged in, this changes some
default parameters.
Check Date and Time.

Go to Main
Go down to System Time/System Date.
Follow instructions on the right to set the correct values if needed.

The date must be correctly set on BIOS for the installation to succeed.

Set BOOT mode to UEFI

Go to Advanced
Select Advanced Boot Setting, press <Enter>
Select UEFI, press <Enter>

Failing to configure this setting will result in the installation not being able to
start.

Set USB mode to USB 3.0

Go to Device.
Select USB Mode, Press <Enter>
Select [USB 3.0], Press <Enter>

Set boot priority.

Loading the BIOS Defaults leaves the machine configured to boot from an USB
drive. Configure the Boot Option #1 to [Hard Disk] to avoid booting from the USB on
each boot.

Go to Boot.
Select Boot Option #1. Press <Enter>.
Select [Hard Disk], Press <Enter>.
 To boot from the USB to start the installation, bring up the Boot Menu during PO
ST:

Press <F7>
Select the USB Drive, press <Enter>.

The TCx Wave 6140-A3R will not boot from USB drives bigger than
64GB due to a BIOS limitation.

Save changes and reboot

Press <F4>
Select Yes
Press <Enter>
[ TCx Wave 6140-A3R ] [ TCx Wave 6140-14C ] [ TCx800 6200-10C ] [ 4818-T10/ET1 ] [ TCx810 6201-25C/26C/295 ] [ Beetle A1250 ]

TCx Wave 6140-14C

How to enter the BIOS.

When the "TOSHIBA" logo

apears, tap over "Setup" at the
top-left of the tactile screen.

BIOS Navigation.

Reset BIOS to defaults.

Press <F3>
Select [Yes].
Press Enter

Never reset the BIOS to defaults with the USB plugged in, this changes some
default parameters.

Check Date and Time.

Go to Main
Go down to System Time/System Date.
Follow instructions on the right to set the correct values if needed.

The date must be correctly set on BIOS for the installation to succeed.
Set BOOT mode to UEFI.

Go to Advanced
Select CSM Support, press <Enter>
Select Disabled, press <Enter>

Set boot priority.

Loading the BIOS Defaults leaves the machine configured to boot from an USB drive. Configure
the Boot Option #1 to [Hard Disk] to avoid booting from the USB on each boot.

Go to Boot.
Select Boot Option #1. Press Enter.
Select [Hard Disk], Press Enter.

To boot from the USB to start the installation, bring up the Boot Menu during PO
ST:

Press <F7>
Select the USB Drive, press Enter.

Save changes and reboot.

Press <F4>
Select Yes.
Press Enter.

(Rev. 3)
[ TCx Wave 6140-A3R ] [ TCx Wave 6140-14C ] [ TCx800 6200-10C ] [ 4818-T10/ET1 ] [ TCx810 6201-25C/26C/295 ] [ Beetle A1250 ]

TCx800 6200-10C
How to enter the BIOS.

When the "TOSHIBA" logo apears, tap

over "Setup" at the top-left of the tactile
screen.

BIOS Navigation.

Reset BIOS to defaults.

Press <F3>
Select [Yes].
Press <Enter>

Never reset the BIOS to defaults with the USB plugged in, this changes some
default parameters.

Check Date and Time.

Go to Main
Go down to System Time/System Date.
Follow instructions on the right to set the correct values if needed.

The date must be correctly set on BIOS for the installation to succeed.
Set boot priority.

Loading the BIOS Defaults leaves the machine configured to boot from an USB
drive. Configure the Boot Option #1 to [Hard Disk] to avoid booting from the USB on
each boot.

Go to Boot.
Select Boot Option #1. Press <Enter>.
Select [Hard Disk], Press <Enter>.

To boot from the USB to start the installation, bring up the Boot Menu during PO
ST:

Press <F7>
Select the USB Drive, press <Enter>.

Save changes and reboot

Press <F4>
Select Yes
Press <Enter>
[ TCx Wave 6140-A3R ] [ TCx Wave 6140-14C ] [ TCx800 6200-10C ] [ 4818-T10/ET1 ] [ TCx810 6201-25C/26C/295 ] [ Beetle A1250 ]

4818-T10/ET1
How to enter the BIOS.

When the "Phoenix" logo apears, press

over "DEL" key.

BIOS Navigation.

Reset BIOS to defaults.

Press <F9>
Select [Yes].
Press <Enter>

Never reset the BIOS to defaults with the USB plugged in, this changes some
default parameters.

Check Date and Time.

Go to Main
Go down to System Time/System Date.
Follow instructions on the right to set the correct values if needed.

The date must be correctly set on BIOS for the installation to succeed.
Set boot priority.

Loading the BIOS Defaults leaves the machine configured to boot from an USB
drive. Configure the hard disk #1 in the "Boot Priority Order" to avoid booting from the
USB on each boot.

Go to Boot.
Press <Down Arrow> key to go down and select "ATA HDD0: [...]".
Press <+> key to rise it to the top.

To boot from the USB to start the installation, bring up the Boot Menu during PO
ST:

Press <F11>
Select the USB Drive, press <Enter>.

Save changes and reboot

Press <F10>
Select Yes
Press <Enter>
[ TCx Wave 6140-A3R ] [ TCx Wave 6140-14C ] [ TCx800 6200-10C ] [ 4818-T10/ET1 ] [ TCx810 6201-25C/26C/295 ] [ Beetle A1250 ]

TCx810 6201-25C/26C/295
How to enter the BIOS.

When the "TOSHIBA" logo apears, tap

over "Setup" at the top-left of the tactile
screen.

BIOS Navigation.

Reset BIOS to defaults.

Press <F3>
Select [Yes].
Press <Enter>

Never reset the BIOS to defaults with the USB plugged in, this changes some
default parameters.

Check Date and Time.

Go to Main
Go down to System Time/System Date.
Follow instructions on the right to set the correct values if needed.

The date must be correctly set on BIOS for the installation to succeed.
Set boot priority.

Loading the BIOS Defaults leaves the machine configured to boot from an USB
drive. Configure the Boot Option #1 to [Hard Disk] to avoid booting from the USB on
each boot.

Go to Boot.
Select Boot Option #1. Press <Enter>.
Select [Hard Disk], Press <Enter>.

To boot from the USB to start the installation, bring up the Boot Menu during PO
ST:

Press <F7>
Select the USB Drive, press <Enter>.

Save changes and reboot

Press <F4>
Select Yes
Press <Enter>
[ TCx Wave 6140-A3R ] [ TCx Wave 6140-14C ] [ TCx800 6200-10C ] [ 4818-T10/ET1 ] [ TCx810 6201-25C/26C/295 ] [ Beetle A1250 ]

Beetle A1250
How to enter the BIOS.

Press <Del> during POST.

Function Key Function Key

Select Select Item / Click

Screen

Select General F1
Help

Previous + Next Opt. -

Opt.

Save & Exit F4 Exit Esc

Previous F2 Optimized D F3
Values efaults

BIOS Navigation.

Reset BIOS to defaults.

Press <F3>
Select [Yes].
Press <Enter>

Never reset the BIOS to defaults with the USB plugged in, this changes some
default parameters.

Check Date and Time.

Go to Main
Go down to System Time/System Date.
Follow instructions on the right to set the correct values if needed.

The date must be correctly set on BIOS for the installation to succeed.
Set boot priority.

Loading the BIOS Defaults leaves the machine configured to boot from an USB
drive. Configure the Boot Option #1 to [Hard Disk] to avoid booting from the USB on
each boot.

Go to Boot.
Select Boot Option #1. Press <Enter>.
Select [Hard Disk], Press <Enter>.

To boot from the USB to start the installation, bring up the Boot Menu during PO
ST:

Press <F10>
Select the USB Drive, press <Enter>.

Save changes and reboot

Press <F4>
Select Yes
Press <Enter>
How to change the S/N and model stored on BIOS.

Do not change the serial number from a motherboard without specific authorization/request via email (opstore
[email protected]) or it will be under your own risk and responsibility.
If the SN of the motherboard is duplicated, it can cause malfunctions in other stores.
Always get in touch with the HD before, and after, following this procedure.

Check on the BIOS if the S/N stored matches the one on the till´s label.
This tool is only valid for IBM/Toshiba systems.
Download Link: ftp://itxftp.inditex.com/Tools/Toshiba%20Diagnostics/TGCSPOSDiagV750B34_20160303.zip (U
ser/pass required)

How to create the tool.

1 Download the tool, extract the .exe file and 2 This is an information screen, just Click "OK 3 Click on "Extract Image"
run it with administrator rights. "

4 Connect the USB drive to the PC. 5 The app will detect the USB drive, press 6 Click "Yes" to start the tool creation
"Yes". process or "No" to cancel.

7 Creation started, the blue bar indicates the 8 Tool Created Successfully, click "Accept",
progress. to exit the app.

Change The serial Number.

To change serial number on the mother board of POS and TGT IBM/Toshiba, need completed these next steps:

1. Turn off the POS or TGT

2. Connect USB drive whit the Toshiba tool app (Doc: "Create USB Toshiba Tool")
3. Turn on POS or TGT. Enter on the BIOS, and change the BOOT sequence.
4. Select USB drive like first option.
5. Save and Exit of BIOS.
6. Start the application
7. Click on "Utilities" button.
Click "VPD" in the next screen: Click on "Set Serial Number", or "Set Change the S/N or Model, press "Ok",
Machine Model" and Click "Back", until you exit the utility.