Installing System Software on the imagePASS A1/B1 Via a USB Drive Page 1 of 3

March 4, 2013

Product : imagePASS A1 / B1
Title : Installing System Software on the imagePASS A1/B1 Via a USB Drive

Question :
How is System Software installed on an imagePASS A1/B1 with a USB Drive?

Answer :
Using a USB flash drive to install system software

You will need the following items:

• USB 2.0 flash drive [not provided] with 5GB capacity (minimum). If the drive has a write-protection feature, make sure
that write-protection is switched off. Not all USB 2.0 flash drives have been validated for use with the imagePASS. If the
one you are using does not work, try another brand.

• Any PC [not provided] with:

– Windows Vista (32- or 64-bit), or Windows XP with Service Pack 2 or later
– DVD media drive, built-in or attached
– Support for USB 2.0
• System Software DVD
• USB Prep Tool CD

(NOTE : IF THE USB Prep Tool CD is not available, the attached zip file has the application and associated PDF manuals
for both the A1 and B1 imagePRESS's.)

The 3 procedures involved with this installation method are:

• “To install the USB Prep Tool application on the PC”
• “To prepare a USB flash drive”
• “To install system software from a prepared USB flash drive”

TO INSTALL THE USB PREP TOOL APPLICATION ON THE PC

1. Insert the USB Prep Tool CD into the DVD drive.

2. Navigate to the location of the CD, and double-click Setup.exe to launch the installer.

3. Click Accept to accept the terms of the license agreement. Wait up to 10 minutes while the required files are installed. If
the PC already has the files installed, the wait will be much shorter.

4. At the security warning screen, click Install. Wait while the application is installed on the PC.

NOTE: After the installation is complete, the application will automatically launch. If you are not ready to prepare the USB
flash drive yet, you may click Cancel.

5. Remove the USB Prep Tool CD.

TO PREPARE A USB FLASH DRIVE

NOTE: This procedure uses the USB Prep Tool application to copy the contents of the System Software DVD to a USB
flash drive.

1. If necessary, start the USB Prep Tool application by clicking the Start button on the PC and choosing All Programs >
Electronics for Imaging > USB Prep Tool.

2. Insert the System Software DVD into the DVD drive.

3. Attach the USB flash drive to the PC. All data on the USB flash drive will be lost when the drive is reformatted during
the preparation procedure. You may wish at this time to make sure that no valuable data resides on the USB flash drive.

4. Follow the on-screen prompts:

• Start screen-Specify the drive to copy files from (the drive letter of the DVD drive). Specify the drive to copy to (the drive
letter of the USB flash drive). Click Proceed when the Proceed button appears and is available. Click OK to begin
formatting the USB flash drive.

• Prepare screen-The progress bar shows that the contents of the System Software DVD are being copied. Do not cancel.
Click Proceed when the Proceed button appears and is available.

• Finish screen-Confirm that the contents of the System Software DVD were copied successfully to the USB flash drive.
Click Finish to exit the USB Prep Tool.

5. Remove the System Software DVD from the PC.

http://www.techsupport.cusa.canon.com/kb/article?articleid=72931&source=article&cid=... 10/11/2013
Installing System Software on the imagePASS A1/B1 Via a USB Drive Page 2 of 3

6. Click the USB flash drive icon in the Windows taskbar, and choose “Safely remove USB Mass Storage Device.” If
prompted, follow the on-screen instructions to stop the device. When prompted, physically remove the USB flash drive
from the PC. Do not leave the prepared USB flash drive attached to the PC. If the drive is still attached when the PC
starts up or reboots, system corruption may result.

7. Label the prepared USB flash drive with identifying information. For example, copy onto a label tag (1) the product
name and (2) the system software version number that you find printed on the System Software DVD label. The USB
flash drive is now prepared and can be used to install system software on the imagePASS.

TO INSTALL SYSTEM SOFTWARE FROM A PREPARED USB FLASH DRIVE

(NOTE: DIP SWITCHES SHOULD BE SET TO THE FOLLOWING 1 up, 2 down for installing software over USB)

1. If your USB flash drive is not yet prepared, follow the procedure above.
2. Remove all USB dongles and USB devices that may be connected to the imagePASS.

3. Backup the following info if needed:

• Print the Job Log.
• Print the Fonts List. This page lists the fonts currently on the HDD. Along with the resident fonts provided, the customer
may have installed additional, non-resident fonts. If needed, ask the network administrator to archive the non-resident
fonts.
• Archive any FreeForm masters that have been created on the imagePASS.
• Archive custom color profiles if appropriate. See Color Printing on the User Documentation CD.

4. If possible, print the Configuration pages. The Configuration pages contain a list of any installed options and a record of
the customer's current Setup configuration.

5. Power off the print engine using the main power switch near the front. Wait approximately two minutes for the print
engine and imagePASS to complete power off.

6. Make sure that the following cables are attached to the imagePASS:
• Interface cables (2) to the print engine
• Power cable to AC outlet
7. Attach the prepared USB flash drive to a USB port on the imagePASS. If dust covers are attached to the USB ports,
remove one dust cover using needle-nose pliers.
• Flip the service switches from normal operation (both down) to the position for the USB installation method (1 up, 2
down).

8. Power on the print engine using the main power switch and watch the DIAG LEDs on the imagePASS.

Note that after sporadic activity, the DIAG LEDs linger at FF, and then count up from 00 by one number approximately
every 45 seconds.

9. When the DIAG LEDs begin to count up from 00, power off the print engine using the main power switch. If you do not
turn off the print engine before the installer finishes transferring data, the imagePASS may reboot continuously. If this
occurs, you may need to repeat the procedure from the beginning.

10. Wait until the files are transferred and the imagePASS automatically powers off. The file transfer usually takes
between 6 and 20 minutes, depending on the size of the system software.

11. After the DIAG LEDs turn off, wait at least 30 seconds, and then remove the USB flash drive from the imagePASS.

12. Flip the service switches to the position for normal operation (both down).

13. Power on the print engine and allow the system to boot up. Wait approximately 5 minutes until the main menu
becomes active on the Touch Panel.

14. At the main menu, select the Printer icon, and then select the Printer Server Status/Settings icon.

15. Wait approximately 5 minutes until the Select Language screen appears. During this time, the Touch Panel displays
the message, “Wait a moment (Check the power source of the printer server behind the main unit and cable connection if
the display does not change in a moment.)” Disregard the message on the Touch Panel. Do not touch the print engine or
imagePASS until the Select Language screen appears.

16. At the Select Language screen, select the language that you want to use.

17. If the Select Market Region screen is displayed, select the region for the imagePASS. The Select Market Region
screen is displayed only if English was selected from the Select Language screen.

NOTE: If you select English as the language, you must then select “US” or “Other.” If you select “US”, the default paper
size is LTR and the time stamp is MM/DD/YY. If you select “Other”, the default paper size is A4 and the time stamp is
DD/MM/YY. A screen may appear briefly regarding print engine functions (not documented in this service guide).

18. At the keypad screen, enter “Fiery.1” as the case-sensitive Administrator password.

19. At the Setup screen, reenter the customer’s settings from the Configuration page that you printed earlier. Enter
settings for Server, Network, and Printer Setup, in that order. Ignore the settings not included on the Configuration page if
it is more appropriate for the site administrator to set them. For more information, see Configuration and Setup, on the
User Documentation CD.

20. After all Setup options are configured, exit the Setup screen and allow the imagePASS to reach Idle. The imagePASS
reboots with the updated system software and Setup options.

http://www.techsupport.cusa.canon.com/kb/article?articleid=72931&source=article&cid=... 10/11/2013
Installing System Software on the imagePASS A1/B1 Via a USB Drive Page 3 of 3

21. Ask the network administrator to restore the non-resident fonts and FreeForm masters that were archived earlier.

22. Install any required software patches:

• If you reinstalled the same version of system software, be sure to reinstall all software patches that were previously
installed on the imagePASS. For a list of previously installed patches, refer to the Configuration pages you printed earlier.
• If you installed an upgraded version of system software (for example, version 1.0 to version 1.5), contact your authorized
service/support center for a list of valid software patches. Some or all of the patches listed on the Configuration pages that
you printed earlier may no longer be valid. Before installing a patch, be sure to verify with your authorized service/ support
center that it is valid for your system version. Installing an invalid patch may result
in system corruption.

Canon USA, Inc. Engineering Services & Solutions Division

http://www.techsupport.cusa.canon.com/kb/article?articleid=72931&source=article&cid=... 10/11/2013