Contact SAMSUNG WORLDWIDE

If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care centre.

Country Customer Care Centre Web Site

AUSTRALIA 1300 362 603 www.samsung.com

Plasma TV
NEW ZEALAND 0800 SAMSUNG (0800 726 786) www.samsung.com
CHINA 400-810-5858 www.samsung.com
www.samsung.com/hk
HONG KONG (852) 3698-4698
www.samsung.com/hk_en/
1800 1100 11

user manual
3030 8282
INDIA www.samsung.com
1800 3000 8282
1800 266 8282
0800-112-8888
INDONESIA www.samsung.com
021-5699-7777
JAPAN 0120-327-527 www.samsung.com
MALAYSIA 1800-88-9999 www.samsung.com
1-800-10-SAMSUNG(726-7864) for PLDT
1-800-3-SAMSUNG(726-7864) for Digitel
PHILIPPINES www.samsung.com
1-800-8-SAMSUNG(726-7864) for Globe
02-5805777
SINGAPORE 1800-SAMSUNG(726-7864) www.samsung.com
1800-29-3232
THAILAND www.samsung.com
02-689-3232
0800-329-999
TAIWAN www.samsung.com
0266-026-066
VIETNAM 1 800 588 889 www.samsung.com

E-MANUAL

Thank you for purchasing this Samsung product.

To receive more complete service, please register
your product at
www.samsung.com/register
Model______________ Serial No.______________

© 2012 Samsung Electronics Co., Ltd. All rights reserved.

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 For more information on how to use e-Manual (P. 9)
Figures and illustrations in this User Manual are provided for reference only and may differ from actual product appearance. Product design
and specifications may be changed without notice.

User Instructions
• Screen Image retention
Do not display a still image (such as on a video game) on the plasma display panel for more than several minutes as it can cause screen image
retention. This image retention is also known as “screen burn”. To avoid such image retention, reduce the degree of brightness and contrast of the
screen when displaying a still image.
• Heat on the top of the Plasma TV
The top side of the product may be hot after long periods of use as heat dissipates from the panel through the vent hole in the upper part of the
product.
This is normal and does not indicate any defect or operation failure of the product.
However, children should be prevented from touching the upper part of the product.
• The product is making a “cracking” noise.
A “cracking” noise may occur when the product contracts or expands due to a change in the surrounding environment such as temperature or
humidity. This is normal and not a defect of the unit.
• Cell Defects
The PDP uses a panel consisting of 2,360,000(HD-level) to 6,221,000(FHD-level) pixels which require sophisticated technology to produce. However,
there may be a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.
• Avoid operating the TV at temperatures below 41°F (5°C)
• A still image displayed too long may cause permanent damage to the PDP Panel.
Watching the Plasma TV in 4:3 format for a long period of time may leave traces of borders displayed on the left, right and centre
of the screen caused by the difference of light emission on the screen. Playing a DVD or a game console may cause similar effects
to the screen.
Damages caused by the above effect are not covered by the Warranty.
• After-images on the Screen.
Displaying still images from Video games and PC for longer than a certain period of time may produce partial after-images.
To prevent this effect, reduce the “brightness” and “contrast” when displaying still images for a long time.
• Warranty
Warranty does not cover any damage caused by image retention.
Burn-in is not covered by the warranty.

Securing the Installation Space

Keep the required distances between the product and other objects (e.g. walls) to ensure proper ventilation.
Failing to do so may result in fire or a problem with the product due to an increase in the internal temperature of the product.
✎✎When using a stand or wall-mount, use parts provided by Samsung Electronics only.
xx If you use parts provided by another manufacturer, it may result in a problem with the product or an injury due to the product
falling.
✎✎The appearance may differ depending on the product.
✎✎Be careful when you contact the TV because some parts can be somewhat hot.
Installation with a stand. Installation with a wall-mount.

10 cm 10 cm

10 cm 10 cm 10 cm 10 cm

10 cm

For India Only

This marking on the product, accessories or literature indicates that the product and its electronic accessories should not be
disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human
health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to
promote the sustainable reuse of material resources.
For more information on safe disposal and recycling visit our website www.samsung.com/in or contact our Helpline numbers - 18002668282,
180030008282.

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 Accessories
✎✎Please make sure the following items are included with your TV. If any items are missing, contact your dealer.
✎✎The items’ colours and shapes may vary depending on the models.
✎✎Cables not included in the package contents can be purchased separately.
✎✎Check that there is no accessory hidden behind packing materials when you open the box.
[[CAUTION: INSERT SECURELY LEST SHOULD BE DETACHED IN SET
yy Remote Control & Batteries (AAA x 2) yy Cleaning Cloth
yy Owner’s Instructions yy Power Cord
yy Warranty Card / Safety Guide (Not available in some locations)

Using the TV's Controller (Panel Key)

Down (Front) Function menu

Left Right
Return

Up (Rear)

Remote control sensor TV Controller

✎✎The product colour and shape may vary depending on the model.
Power on Turns the TV on by pressing the controller in standby mode.

Adjusting the volume Adjusts the volume by moving the controller from side to side when the power is on.

Selecting a channel Selects a channel by moving the controller up and down when the power is on.

Using the function menu Press the controller when the power is on, then the function menu screen appears. If you
press it again, the function menu screen disappears.
Using the Menu (m) Selects the MENU(m) by moving the controller in the function menu screen. The OSD(On
Screen Display) of your TV’s feature appears.
Selecting the Source( ) Selects the Source( ) by moving the controller in the function menu screen. The Source
list screen appears.
Selecting the Content Home Selects the CONTENT( ) by moving the controller in the function menu screen. The
Content Home main screen appears.
Power Off (P) Selects the Power Off(P) to turn the TV off by moving the controller in the function menu
screen.

✎✎Exits the menu when pressing the controller more than 1 second.
✎✎When selecting the function by moving the controller to the up/down/left/right directions, be sure not to press the
controller. If you press it first, you cannot operate it to move the up/down/left/right directions.

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 Viewing the Remote Control
✎✎This is a special remote control for the visually impaired persons and has Braille points on the Power, Channel, and
Volume buttons.

Turns the TV on and off. Displays and selects the available video
sources.

Press to directly access to channels.

Alternately select Teletext ON, Double, Returns to the previous channel.

Mix or OFF.
Cuts off the sound temporarily.
Adjusts the volume.
Changes channels.
Displays the main on-screen menu.
Displays channel lists on the screen.
CONTENT HDMI
Views the Content Home. Selects the HDMI mode directly.

Quickly select frequently used functions. Displays information on the TV screen.

Selects the on-screen menu items and
changes the values seen on the menu.
Exits the menu.
Returns to the previous menu.
A B C D Use these buttons according to the
direction on screen.
E-MANUAL: Displays the e-Manual E-MANUAL P.SIZE
guide.
P.SIZE: Selects the picture size. Use these buttons in a specific feature.
X: Sets the video, which provided with For details, refer to the e-Manual.
3D signal.

Installing batteries (Battery size: AAA)

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 Setup (Initial Setup) 6. Auto Tuning (Step 1): Selecting how you watch your
When the TV is initially powered on, a sequence of on-screen TV
prompts will assist in configuring basic settings. Press the POWERP
button. Setup is available only when the source is set to TV.
• I use an aerial cable.: Memorises all of the available
channels using RF cable.
1 Menu Language: Selecting a menu language
• I use a cable or satellite service.: You don’t need to use
Auto Tuning to find channels.
Press the ▲ or ▼ button, then press the ENTERE button. Select
the desired OSD (On Screen Display) language.
7. Auto Tuning (Step 2): Searching channels.
2. Use Mode: Selecting Store Demo or Home Use
Press Next to run Auto Tuning.

Press the ▲ or ▼ button, then press the ENTERE button.

Select the Home Use mode. Store Demo mode is for retail 8. Clock : Setting current date and time.
environments.
✎✎When pressing TV controller, the function menu screen Press the ◄ or ► button to select Day, Month, Year, Hour and
appears. Select the Menu(m) and press it more than 5 Minute.
seconds using the controller. The Store Demo mode is set. Set these by pressing the ▲/ ▼ / ◄ / ► button, and press the
Cancel the Store Demo by selecting Source( ) and pressing ENTERE button to go next step.
it more than 5 seconds.
✎✎Store Demo is only for shop display. If you select it, several 9. Setup Complete
functions are not able to use. Please select Home Use when
you watch at home.
Press the ENTERE button.

3. Network Settings: Configure network settings. ✎✎The completed settings are displayed.
1 Connect LAN Cable or Samsung Wireless LAN Adaptor. Select
If You Want to Reset This Feature...
the Next button, then press the ENTERE button. Select System - Setup (Initial Setup). Enter your 4 digit PIN number.
The default PIN number is “0-0-0-0”. If you want to change the PIN
✎✎If you select the Skip button, you have to set network in the number, use the Change PIN function.
Network Settings respectively. For more information, refer You should do Setup (MENU → System) again at home although
to “Connecting to the Network” in the e-Manual. you did in shop.
Complete the network settings in accordance with your
2
desired way. ✎✎If you forget the PIN code, press the remote control buttons in
the following sequence in Standby mode, which resets the PIN
to “0-0-0-0”: MUTE → 8 → 2 → 4 → POWER (on)
4. Software Upgrade: Upgrading the software to latest
version

When checking software version if there is a brand-new version,

upgrade the software to latest version by pressing Upgrade Now.
✎✎Press Upgrade Later to upgrade later. For more information,
refer to “Software Upgrade” in the e-Manual.
✎✎You can only upgrade software when the Network Settings
is successfully completed.

5. Area: Selecting an area

Press the ▲ or ▼ button, then press the ENTERE button to

select the appropriate area.

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 Connections

AV connection Component connection HDMI, HDMI/DVI connection

VIDEO OUT AUDIO OUT COMPONENT OUT AUDIO OUT HDMI OUT
AUDIO OUT DVI OUT
PC
PR PB Y
R-AUDIO-L R-AUDIO-L R-AUDIO-L

Y R W R B G
R R W R W

Y R W R B G
R
R W

LAN HDMI IN 1
(DVI)

VIDEO AUDIO

TV Side Panel

HDMI IN 2
COMPONENT / AV IN
ANT IN

TV Rear Panel DIGITAL

AUDIO OUT

✎✎The position of port may

(OPTICAL)

differ depending on the

model.

VHF/UHF Antenna

✎✎The PDP device or

may interfere with an
amateur radio or AM USB
radio. R W

✎✎When using two-

way radio mobile
OPTICAL AUDIO IN
and portable units
or amateur radio or
AM radio near by R-AUDIO-L
your TV, this may
cause the TV to Cable
malfunction. Audio connection Audio connection

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 Display Modes (HDMI/DVI Input)
Optimal resolution : 1024 x 768 @ 60Hz.
Horizontal Frequency Vertical Frequency Pixel Clock
Mode Resolution Sync Polarity (H / V)
(KHz) (Hz) Frequency (MHz)
640 x 350 31.469 70.086 25.175 +/-
IBM
720 x 400 31.469 70.087 28.322 -/+
640 x 480 35.000 66.667 30.240 -/-
MAC
832 x 624 49.726 74.551 57.284 -/-
640 x 480 31.469 59.940 25.175 -/-
640 x 480 37.861 72.809 31.500 -/-
640 x 480 37.500 75.000 31.500 -/-
800 x 600 37.879 60.317 40.000 +/+
VESA DMT 800 x 600 48.077 72.188 50.000 +/+
800 x 600 46.875 75.000 49.500 +/+
1024 x 768 48.363 60.004 65.000 -/-
1024 x 768 56.476 70.069 75.000 -/-
1024 x 768 60.023 75.029 78.750 +/+
✎✎NOTE
xx For HDMI/DVI cable connection, you must use the HDMI IN 1(DVI) jack.
xx If an HDMI to DVI cable is connected to the HDMI IN 1(DVI) port, the audio cable should be connected DVI AUDIO IN.
xx The interlace mode is not supported.
xx The set might operate abnormally if a non-standard video format is selected.
xx Separate and Composite modes are supported. SOG(Sync On Green) is not supported.
xx PC(D-Sub) input is not supported.
SERVICE

SERVICE

Connector for service only.

Changing the Input Source

Source
TV / HDMI1/DVI / HDMI2 / AV / Component
Use to select TV or other external input sources such as DVD / Blu-ray players / cable box / STB satellite receiver connected
to the TV.
✎✎In the source list, connected inputs will be highlighted.
✎✎PC(D-Sub) input is not supported. If you want to connect PC to the TV, use HDMI1/DVI input.
✎✎In the Source, press the TOOLS button.
• Edit Name
You can set an external input sources name you want.
–– When connecting a PC to the HDMI IN 1(DVI) port with HDMI cable, you should set the TV to PC mode under Edit Name.
–– When connecting a PC to the HDMI IN 1(DVI) port with HDMI to DVI cable, you should set the TV to DVI PC mode under Edit
Name.
–– When connecting an AV devices to the HDMI IN 1(DVI) port with HDMI to DVI cable, you should set the TV to DVI Devices mode
under Edit Name.
• Information
You can see detailed information about the selected external device.

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 Network Connection
Network Connection - Wireless
You can connect your TV to your LAN through a standard wireless router or modem. To connect wirelessly, you must first
attach a “Samsung Wireless LAN Adapter” (WIS12ABGNX, WIS09ABGNX - sold separately) to the USB port on the side of
your TV. See the illustration below.

Wireless IP sharer TV Side Panel

(wireless router having
The LAN Port on the Wall DHCP server)

Samsung Wireless
LAN Adapter

LAN Cable

Samsung’s Wireless LAN adapter is sold separately and is offered by select retailers and Ecommerce sites. Samsung’s
Wireless LAN adapter supports the IEEE 802.11a/b/g and n communication protocols. Samsung recommends using IEEE
802.11n. When you play video over a network connection, the video may not be played smoothly.
Most wireless network systems incorporate a security system that requires devices that access the network through an access
point or wireless router (typically a wireless IP Sharer) to transmit an encrypted security code called an access key.
If Pure High-throughput (Greenfield) 802.11n mode is selected and the Encryption type is set to WEP or TKIP for your wireless
router, Samsung TVs will not support a connection in compliance with new Wi-Fi certification specifications.

Network Connection - Wired

There are two main ways to connect your TV to your network using cable, depending on your network setup. They are
illustrated below:

The Modem Port on the Wall TV Rear Panel

External Modem
(ADSL / VDSL / Cable TV) LAN

Modem Cable LAN Cable

The LAN Port on the Wall TV Rear Panel

LAN

LAN Cable

✎✎It is not supported when the network speed is below or equal to 10Mbps.
✎✎Use Cat 5 (*STP Type) cable for the connection. *STP: Shielded Twist Pair.

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 How to use the e-Manual
You can find instructions about your TV’s features in the e-Manual in your TV. To use, press the E-MANUAL
E-MANUAL
button on your remote. Move the cursor using the up/down/right/left buttons to highlight a category, then a
topic, and then press the ENTERE button. The e-Manual displays the page you want to see.
You can also access it through the menu:
OO MENUm → Support → e-Manual → ENTERE
✎✎To return to the e-Manual main menu, press the E-MANUAL button on the remote.
✎✎You cannot use the Try now function if the menu is not activated.
Screen Display

The category list. Press ◄ or ► button to

Currently displayed select the category you want.
video, TV Basic Features
Programme, etc.
Changing the Preset Picture Mode Displays the sub-menu list. Use the arrow
Changing the Picture Options buttons on your remote to move the cursor.
Press ENTERE button to select the sub-
Changing the Preset Sound Mode menu you want.
Adjusting Sound Settings

Selecting the Sound Mode

} Index E Enter e Exit

Operation Buttons
} Index: D isplays the index screen.
E Enter: S  elects a category or sub-menu.
e Exit: Exit the e-Manual.
<Viewing the Contents>
a Try now: D  isplays the OSD menu that corresponds to the topic. To return to the e-Manual screen, press the
E-MANUAL button.
b Home: M  oves to the e-Manual home screen.
L Page: Moves to previous or next page.
{ Zoom: M  agnifies a screen.
–– Select the Zoom, and then press ENTERE to magnify the screen. You can scroll through the
magnified screen by using the ▲ or ▼ buttons. To return to the screen to normal size, press the
RETURN button.

How to toggle between an e-Manual topic and the corresponding OSD menu(s).
✎✎This function is not enabled in some menus.
Method 1 Method 2
1. If you want to use the menu that corresponds to an e-Manual topic, 1. Press the ENTERE button when a topic is displayed. “Are you
press the red button to select Try now. sure?” appears. Select Yes, and then press the ENTERE button.
2. To return to the e-Manual screen, press the E-MANUAL button. The OSD window appears.
2. To return to the e-Manual screen, press the E-MANUAL button.

How to search for a topic on the index page

✎✎This function may not be supported depending on the language.
1. If you want to search a keyword, press the blue button to select Index.
2. Press the ◄ or ► button to select a character order you want.
3. Press the ▲ or ▼ button to select a keyword you want to see, and then press the ENTERE button.
4. You can view the corresponding e-Manual instruction screen.
✎✎To close the Index screen, press the RETURN button.

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 Installing the Wall Mount Securing the TV to the Wall
The wall mount kit (sold separately) allows you to mount the Caution: Pulling, pushing, or climbing onto the TV
TV on the wall. For detailed information on installing the wall may cause the TV to fall. In particular, ensure that
mount, see the instructions provided with the wall mount. your children do not hang over or destabilize the TV;
Contact a technician for assistance when installing the wall doing so may cause the TV to tip over, resulting in
mount bracket. serious injuries or death. Follow all safety precautions
provided on the included Safety Flyer. For added
Samsung Electronics is not responsible for any damage to
stability, install the anti-fall device for safety purposes,
the product or injury to yourself or others if you elect to install as follows.
the TV on your own.
To avoid the TV from falling
Wall Mount Kit Specifications (VESA)
1. Put the screws into the clamps and firmly fasten them
✎✎Wall mount kit is not supplied but sold separately. onto the wall. Confirm that the screws have been firmly
Install your wall mount on a solid wall perpendicular to the installed onto the wall.
floor. When attaching to other building materials, please ✎✎ You may need additional material such as an
contact your nearest dealer. If installed on a ceiling or slanted anchor depending on the type of wall.
wall, it may fall and result in severe personal injury.
✎✎ Since the necessary clamps, screws, and
✎✎NOTE string are not supplied, please purchase these
xx Standard dimensions for wall mount kits are shown in additionally.
the table below. 2. Remove the screws from the centre back of the TV, put
xx When purchasing our wall mount kit, a detailed the screws into the clamps, and then fasten the screws
installation manual and all parts necessary for assembly onto the TV again.
are provided.
xx Do not use screws that do not comply with the VESA
✎✎ Screws may not be supplied with the product.
In this case, please purchase the screws of the
standard screw specifications.
following specifications.
xx Do not use screws longer than the standard dimension,
as they may cause damage to the inside of the TV set. 3. Connect the clamps fixed onto the TV and the clamps
xx For wall mounts that do not comply with the VESA fixed onto the wall with a strong string and then tie the
standard screw specifications, the length of the screws string tightly.
may differ depending on their specifications. ✎✎ NOTE
xx Do not fasten the screws too strongly, this may damage xx Install the TV near to the wall so that it does not
the product or cause the product to fall, leading to
fall backwards.
personal injury. Samsung is not liable for these kinds of
accidents. xx It is safe to connect the string so that the
xx Samsung is not liable for product damage or personal clamps fixed on the wall are equal to or lower
injury when a non-VESA or non-specified wall mount than the clamps fixed on the TV.
is used or the consumer fails to follow the product xx Untie the string before moving the TV.
installation instructions.
4. Verify all connections are properly secured. Periodically
xx Do not exceed 15 degrees tilt when mounting this TV. check connections for any sign of fatigue for failure.
Standard If you have any doubt about the security of your
Model VESA Spec. (A * B) Quantity
Screw connections, contact a professional installer.
PS43E490
PS43E491
400 X 400 M8 4
PS51E490
PS51E491

Do not install your Wall

Mount Kit while your TV
is turned on. It may result
in personal injury due to
electric shock.

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 Troubleshooting Licence
If the TV seems to have a problem, first try this list of possible
problems and solutions. If none of these troubleshooting tips
apply, visit “www.samsung.com”, then click on Support, or
call Samsung customer service centre.

Issues The TV will not turn on.

• Make sure the AC power cord is securely plugged in to the
wall outlet and the TV.
• Make sure the wall outlet is working.
• Try pressing the POWER button on the TV to make sure
the problem is not the remote. If the TV turns on, refer to List of Features
“Remote control does not work” below.
3D
Issues There is no picture/video. This exciting new feature enables you to view 3D content.
• Check cable connections (remove and reconnect all cables AllShare Play
connected to the TV and external devices). •• AllShare Play connects your TV and compatible Samsung mobile
• Set your external device’s (Cable/Set top Box, DVD, Blu- phones/devices through a network.
ray etc) video outputs to match the connections to the TV •• Allows you to play music files, pictures, and movies saved on a
input. For example, if an external device’s output is HDMI, it USB device.
should be connected to an HDMI input on the TV.
• Make sure your connected devices are powered on. Storage and Maintenance
• Be sure to select the TV’s correct source by pressing the ✎✎If you remove the attached sticker on the TV screen, clean the
SOURCE button on the remote control. residues and then watch TV.
• Reboot the connected device by reconnecting the device’s ✎✎The exterior and screen of the product can get scratched
power cable. during cleaning. Be sure to wipe the exterior and screen
carefully using the cloth provided or a soft cloth to prevent
Issues The remote control does not work. scratches.
• Replace the remote control batteries with the poles (+/–) in
the right direction.
• Clean the sensor’s transmission window on the remote.
• Try pointing the remote directly at the TV from 5~6 feet
away.
Issues The cable/set top box remote control doesn’t
turn the TV on or off, or adjust the volume.
• Program the Cable/Set top box remote control to operate
the TV. Refer to the Cable/Set user manual for the Do not spray water or a cleaning agent directly onto the product.
SAMSUNG TV code. Any liquid that goes into the product may cause a failure, fire, or
electric shock.
✎✎You can keep your TV as optimum condition to
upgrade the latest firmware on web site (samsung.com
-> Support -> Downloads) by USB.

Clean the product with a soft cloth dapped in a small amount of

water. Do not use a flammable liquid (e.g. benzene, thinners) or a
cleaning agent.

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 Specifications

Display Resolution 1024 X 768

Environmental Considerations
Operating Temperature 10 to 40 (50 to 104 )
Operating Humidity 10% to 80%, non-condensing
Storage Temperature -20 to 45 (-4 to 113 )
Storage Humidity 5% to 95%, non-condensing

Stand Swivel (Left / Right) -20˚ ~ 20˚

Sound (Output) 10W X 2

Model Name

Screen Size 109 cm 129 cm

Dimensions (WxDxH)
Body 1011.8 x 56.0 x 622.4 (mm) 1187.8 x 56.0 x 706.6 (mm)
With stand 1011.8 x 305.0 x 697.7 (mm) 1187.8 x 305.0 x 782.9 (mm)

Weight
Without Stand 14.2 kg 19.6 kg
With Stand 18.2 kg 23.6 kg

✎✎Design and specifications are subject to change without prior notice.

✎✎For information about power supply, and more about power consumption, refer to the label attached to the product.

Supported Video Formats

Bit rate
File Extention Container Video Codec Resolution Frame rate (fps) Audio Codec
(Mbps)
*.avi
DivX 3.11/4.x/5.x/6.1
*.mkv
*.asf AC3
*.wmv AVI MPEG4 SP/ASP 1920 x 1080 30
LPCM
*.mp4 MKV ADMPCM
*.3gp ASF H.264 BP/MP/HP (IMA, MS)
*.vro MP4 AAC
*.mpg 3GP Motion JPEG 640 x 480 6~30 8 HE-AAC
*.mpeg VRO WMA
*.ts VOB Window Media Video v9 DD+
*.tp PS MPEG
*.trp TS (MP3)
MPEG2 1920 x 1080 30
*.m2ts DTS Core
*.mts
MPEG1
*.divx

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